Brother MFC-790CW User`s guide

Brother MFC-790CW User`s guide
USER’S GUIDE
MFC-790CW
MFC-990CW
Version D
ARL/ASA/NZ
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If you need to call Customer Service
Please complete the following information for future
reference:
Model Number: MFC-790CW and MFC-990CW
(Circle your model number)
Serial Number: 1
Date of Purchase:
Place of Purchase:
1
The serial number is on the back of the unit. Retain
this User's Guide with your sales receipt as a
permanent record of your purchase, in the event of
theft, fire or warranty service.
Register your product on-line at
http://www.brother.com/registration/
By registering your product with Brother, you will be recorded as the
original owner of the product. Your registration with Brother:
„ may serve as confirmation of the purchase date of your product
should you lose your receipt; and
„ may support an insurance claim by you in the event of product loss
covered by insurance.
© 2008 Brother Industries, Ltd.
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Approval Information and Compilation and
Publication Notice
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a country other than where it was
originally purchased, and does not offer any warranty in the event that this product is used on
public telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,
covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to change without
notice.
Brother reserves the right to make changes without notice in the specifications and materials
contained herein and shall not be responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited to typographical and other errors
relating to the publication.
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Table of Contents
Section I
1
General
General Information
2
Using the documentation .......................................................................................2
Symbols and conventions used in the documentation ....................................2
Accessing the Software User’s Guide and Network User’s Guide ........................2
Viewing Documentation...................................................................................2
Accessing Brother Support (For Windows®) .........................................................5
Control panel overview ..........................................................................................6
LCD screen indications....................................................................................8
Basic Operations .............................................................................................9
2
Loading paper and documents
10
Loading paper and other print media...................................................................10
Loading envelopes and post cards ................................................................12
Loading photo paper......................................................................................14
Removing small printouts from the machine .................................................15
Printable area ................................................................................................16
Acceptable paper and other print media..............................................................17
Recommended print media ...........................................................................17
Handling and using print media .....................................................................17
Choosing the right print media.......................................................................19
Loading documents .............................................................................................21
Using the ADF ...............................................................................................21
Using the scanner glass ................................................................................21
Scannable area .............................................................................................22
3
General setup
23
Power Save mode ...............................................................................................23
Putting your machine in Power Save mode...................................................23
Bringing your machine out of Power Save mode ..........................................23
Power Save setting........................................................................................23
Mode Timer..........................................................................................................25
Paper settings......................................................................................................25
Paper Type ....................................................................................................25
Paper Size .....................................................................................................26
Volume Settings...................................................................................................26
Ring Volume ..................................................................................................26
Beeper Volume ..............................................................................................27
Speaker Volume ............................................................................................27
Setting Daylight Savings Time.............................................................................28
Sleep Mode..........................................................................................................28
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LCD screen.......................................................................................................... 29
LCD Contrast.................................................................................................29
Setting the backlight brightness..................................................................... 29
Setting the Dim Timer for the backlight ........................................................29
4
Security features
30
Memory Security..................................................................................................30
Setting and changing the memory security password ...................................30
Turning the memory security on/off ...............................................................31
Section II Fax
5
Sending a Fax
34
Entering Fax mode ..............................................................................................34
Faxing from the ADF ....................................................................................34
Faxing from the scanner glass ......................................................................35
Faxing Letter size documents from the scanner glass .................................. 35
Colour fax transmission .................................................................................35
How to preview an outgoing fax ....................................................................36
Cancelling a fax in progress ..........................................................................36
Broadcasting (Monochrome only)........................................................................37
Cancelling a Broadcast in progress ...............................................................37
Additional sending operations..............................................................................38
Sending faxes using multiple settings ...........................................................38
Contrast .........................................................................................................38
Changing fax resolution.................................................................................39
Dual access (Monochrome only) ...................................................................39
Real time transmission ..................................................................................39
Overseas Mode .............................................................................................40
Delayed Faxing (Monochrome only).............................................................. 40
Delayed Batch Transmission (Monochrome only)......................................... 40
Checking and cancelling waiting jobs............................................................40
Setting your changes as a new default..........................................................41
Restoring all settings to the factory settings ..................................................41
Sending a fax manually .................................................................................41
Sending a fax at the end of a conversation ...................................................41
Out of Memory message ...............................................................................42
6
Receiving a Fax
43
Receive modes ....................................................................................................43
Choose the Receive Mode ..................................................................................43
Using receive modes ...........................................................................................45
Fax only .........................................................................................................45
Fax/Tel...........................................................................................................45
Manual...........................................................................................................45
TAD ...............................................................................................................45
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Receive mode settings ........................................................................................46
Ring Delay .....................................................................................................46
F/T Ring Time (Fax/Tel mode only) ...............................................................46
Fax Detect .....................................................................................................47
Memory Receive (Monochrome only)..................................................................48
Fax Forwarding..............................................................................................48
Fax Storage ...................................................................................................48
PC Fax Receive.............................................................................................49
Turning off Memory Receive Operations .......................................................50
Changing Memory Receive Operations.........................................................50
Fax Preview (Monochrome only) .........................................................................51
How to preview a received fax.......................................................................51
Turning off Fax Preview.................................................................................53
Additional receiving operations............................................................................53
Printing a reduced incoming fax ....................................................................53
Receiving a fax at the end of a conversation (MFC-790CW only).................53
Out of Paper Reception .................................................................................54
Printing a fax from the memory .....................................................................54
Remote Retrieval .................................................................................................54
Setting a Remote Access Code.....................................................................54
Using your Remote Access Code..................................................................55
Remote Fax commands ................................................................................56
Retrieving fax messages ...............................................................................57
Changing your Fax Forwarding number ........................................................57
7
Telephone and External devices
58
Voice operations ..................................................................................................58
Making a telephone call.................................................................................58
Answering calls with the Speaker Phone ......................................................58
Hold ...............................................................................................................58
Tone or Pulse (Not Available for New Zealand) ............................................59
Fax/Tel mode ................................................................................................59
Fax/Tel mode in Power Save condition .........................................................59
Telephone Service for Australia...........................................................................60
Telstra® FaxStream® Duet® (Distinctive Ring) ..............................................60
Caller ID.........................................................................................................62
How Does the Caller ID Work?......................................................................62
The Caller ID is Stored in Your Machine Memory .........................................62
Telephone Service for New Zealand ...................................................................63
FaxAbility .......................................................................................................63
Caller ID.........................................................................................................64
How Does the Caller ID Work?......................................................................64
Telephone Service for Some Countries...............................................................65
Distinctive Ring (For Singapore and Hong Kong)..........................................65
Caller ID (For Singapore and Hong Kong) ....................................................66
Connecting an external TAD (telephone answering device)................................66
Connections...................................................................................................67
Recording outgoing message (OGM) on an external TAD ............................67
Multi-line connections (PABX) .......................................................................67
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External and extension telephones......................................................................68
Connecting an external or extension telephone ............................................68
Operation from extension telephones............................................................68
Using a cordless external telephone (MFC-790CW only) .............................68
Using remote codes.......................................................................................68
8
Dialling and storing numbers
70
How to Dial .......................................................................................................... 70
Manual dialling...............................................................................................70
Speed Dialling ...............................................................................................70
Fax Redial .....................................................................................................70
Outgoing Call history ..................................................................................... 71
Caller ID history .............................................................................................71
Storing numbers ..................................................................................................72
Storing a pause .............................................................................................72
Storing Speed Dial numbers..........................................................................72
Storing Speed Dial numbers from Outgoing Calls......................................... 73
Storing Speed Dial numbers from the Caller ID history.................................73
Changing Speed Dial names or numbers......................................................74
Setting up groups for broadcasting................................................................75
Combining Quick Dial numbers ..................................................................... 76
9
Digital TAD
78
TAD-Mode for internal TAD .................................................................................78
Setting up the TAD ........................................................................................78
Outgoing message (OGM) ............................................................................78
Fax/Tel OGM (Announcement) ..................................................................... 79
Activating TAD mode..................................................................................... 79
Managing your messages....................................................................................80
Message indicator .........................................................................................80
Playing voice messages ................................................................................80
Erasing incoming messages..........................................................................80
Additional TAD operations ...................................................................................81
Setting the maximum time for incoming messages .......................................81
Setting toll saver ............................................................................................ 81
ICM Recording Monitor..................................................................................81
Recording a conversation (MFC-790CW only)..............................................82
10
Printing Reports
83
Fax reports...........................................................................................................83
Transmission Verification Report...................................................................83
Fax Journal (activity report) ...........................................................................84
Reports ................................................................................................................84
How to print a report ......................................................................................84
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11
Polling
85
Polling overview...................................................................................................85
Polling receive .....................................................................................................85
Setup to receive polling .................................................................................85
Setup to receive polling with secure code .....................................................85
Setup to receive delayed polling....................................................................86
Sequential polling (Monochrome only) ..........................................................86
Cancelling a Sequential Polling Job ....................................................................86
Polled transmit (Monochrome only) .....................................................................87
Setup for polled transmit................................................................................87
Setup for polled transmit with secure code....................................................87
Section III Copy
12
Making copies
90
How to copy .........................................................................................................90
Entering Copy mode......................................................................................90
Making a single copy .....................................................................................90
Making multiple copies ..................................................................................90
Stop copying..................................................................................................90
Copy settings .......................................................................................................91
Changing copy speed and quality .................................................................91
Enlarging or reducing the image copied ........................................................92
Making N in 1 copies or a poster (Page Layout) ...........................................93
Sorting copies using the ADF ........................................................................94
Adjusting Brightness and Contrast ................................................................94
Paper Options................................................................................................94
Book Copy .....................................................................................................95
Watermark Copy............................................................................................95
Setting your favourites ...................................................................................96
‘Out of Memory’ message....................................................................................97
Section IV Direct Photo Printing
13
Printing photos from a memory card or USB Flash
memory drive
100
PhotoCapture Center™ Operations...................................................................100
Printing from a memory card or USB Flash memory drive without a PC.....100
Scanning to a memory card or USB Flash memory drive without a PC ......100
Using PhotoCapture Center™ from your computer.....................................100
Using a memory card or USB Flash memory drive .....................................100
Memory cards or USB Flash memory drive folder structure........................101
Getting started ...................................................................................................102
Entering PhotoCapture mode ......................................................................102
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Print Images.......................................................................................................103
View Photos................................................................................................. 103
Print Index (Thumbnails) .............................................................................103
Printing Photos ............................................................................................104
Enhance Photos .......................................................................................... 105
DPOF printing..............................................................................................106
PhotoCapture Center™ print settings................................................................107
Print Speed and Quality...............................................................................108
Paper options ..............................................................................................108
Adjusting Brightness, Contrast and Colour..................................................109
Cropping ......................................................................................................111
Borderless printing.......................................................................................111
Date Print.....................................................................................................111
Setting your changes as a new default........................................................112
Restoring all settings to the factory settings ................................................112
Scan to a memory card or USB Flash memory drive ........................................112
Entering Scan mode ....................................................................................112
How to scan to a memory card or USB Flash memory drive.......................113
How to change the file name .......................................................................114
How to set a new default .............................................................................114
How to reset to factory settings ................................................................... 114
Understanding the Error Messages ................................................................... 115
14
Printing photos from a camera
116
Printing photos directly from a PictBridge camera.............................................116
PictBridge requirements ..............................................................................116
Setting your digital camera ..........................................................................116
Printing Images............................................................................................117
DPOF printing..............................................................................................117
Printing photos directly from a digital camera (without PictBridge)....................118
Printing Images............................................................................................118
Understanding the Error Messages ................................................................... 119
15
Wireless photo printing (MFC-990CW only)
120
Printing photos with Bluetooth® wireless technology.........................................120
The requirements for using Bluetooth® wireless technology .......................120
Set up your machine.......................................................................................... 121
Enable your Bluetooth® wireless technology...............................................121
Pass key ......................................................................................................121
Communication Mode..................................................................................121
Device Address ...........................................................................................122
Device Name ...............................................................................................122
Print settings ......................................................................................................122
Print Quality ................................................................................................. 122
Paper Type ..................................................................................................122
Paper Size ...................................................................................................123
Borderless ...................................................................................................123
Date Print.....................................................................................................123
Restoring all settings to the factory settings ................................................123
Understanding the Error Messages ................................................................... 124
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Section V Software
16
Software and Network features
126
Section VI Appendixes
A
Safety and Legal
128
Choosing a location ...........................................................................................128
To use the machine safely.................................................................................129
IMPORTANT-For Your Safety .....................................................................133
LAN connection ...........................................................................................133
Radio interference .......................................................................................133
International ENERGY STAR® Compliance Statement...............................133
Important Information for Australia ....................................................................134
Important safety instructions........................................................................134
Important Information for New Zealand .............................................................135
Important Safety Instructions .......................................................................135
Important Information for Some Countries.........................................................138
Important Safety Instructions .......................................................................138
Legal limitations for copying ..............................................................................140
Trademarks........................................................................................................141
B
Troubleshooting and Routine Maintenance
142
Troubleshooting ................................................................................................142
If you are having difficulty with your machine ..............................................142
Dial Tone detection......................................................................................149
Telephone line interference .........................................................................149
Error and Maintenance messages.....................................................................150
Error animation ............................................................................................155
Transferring your faxes or Fax Journal report .............................................155
Document jam .............................................................................................157
Printer jam or paper jam ..............................................................................158
Routine maintenance.........................................................................................160
Replacing the ink cartridges ........................................................................160
Cleaning the outside of the machine ...........................................................163
Cleaning the scanner glass .........................................................................164
Cleaning the machine’s printer platen .........................................................164
Cleaning the paper pick-up roller.................................................................165
Cleaning the print head ...............................................................................165
Checking the print quality ............................................................................166
Checking the print alignment .......................................................................167
Checking the ink volume .............................................................................167
Uninstalling and installing the handset and handset cradle
(MFC-790CW only)..................................................................................168
Machine Information ..........................................................................................169
Checking the serial number .........................................................................169
Packing and shipping the machine ....................................................................170
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C
Menu and Features
173
On-screen programming....................................................................................173
Menu table...................................................................................................173
Memory storage...........................................................................................173
Mode and menu keys ........................................................................................173
Menu table...................................................................................................174
Entering Text ...............................................................................................195
D
Specifications
196
General ..............................................................................................................196
Print media.........................................................................................................198
Fax.....................................................................................................................199
Digital TAD.........................................................................................................201
Digital Cordless Handset (MFC-990CW only) ...................................................202
Cordless handset (BCL-D70) ......................................................................202
Battery .........................................................................................................202
Copy ..................................................................................................................203
PhotoCapture Center™ .....................................................................................204
PictBridge ..........................................................................................................205
Bluetooth® wireless technology (MFC-990CW only) .........................................206
Scanner .............................................................................................................207
Printer ................................................................................................................208
Interfaces ...........................................................................................................209
Computer requirements .....................................................................................210
Consumable items .............................................................................................211
Network (LAN) ...................................................................................................212
Wireless one-push configuration .................................................................213
E
Glossary
214
F
Index
218
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Section I
General
General Information
Loading paper and documents
General setup
Security features
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I
2
10
23
30
1
General Information
Using the
documentation
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Symbols and conventions
used in the documentation
The following symbols and conventions are
used throughout the documentation.
Bold typeface identifies specific
buttons on the machine’s
control panel, or on the
computer screen.
Bold
Italicized typeface emphasizes
an important point or refers you
to a related topic.
Italics
Courier
New
Text in Courier New font
identifies messages on the LCD
of the machine.
Warnings tell you what to do to
prevent possible personal injury.
1
Accessing the
Software User’s Guide
and Network User’s
Guide
Viewing Documentation
Viewing Documentation
(For Windows®)
To view the documentation, from the Start
menu, point to Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides in HTML format.
If you have not installed the software, you can
find the documentation by following the
instructions below:
a
Turn on your PC. Insert the Brother
CD-ROM into your CD-ROM drive.
Electrical Hazard icons alert you to
possible electrical shock.
b
If the model name screen appears, click
your model name.
Improper Setup icons alert you to
devices and operations that are not
compatible with the machine.
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1
This User’s Guide does not contain all the
information about the machine such as how
to use the advanced features of the Printer,
Scanner, PC Fax and Network. When you are
ready to learn detailed information about
these operations, read the Software User’s
Guide and Network User’s Guide that are
on the CD-ROM.
Cautions specify procedures you
must follow or avoid to prevent
possible damage to the machine or
other objects.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the operation
works with other features.
1
1
1
General Information
c
If the language screen appears, click
your language. The CD-ROM Main
Menu will appear.
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
1
Software User’s Guide
„ Scanning (For Windows® 2000
Professional/Windows® XP and
Windows Vista®)
„ ControlCenter3 (For Windows® 2000
Professional/Windows® XP and
Windows Vista®)
Note
If this window does not appear, use
Windows® Explorer to run the start.exe
program from the root directory of the
Brother CD-ROM.
d
e
Click Documentation.
Click the documentation you want to
read.
„ HTML documents: Software
User’s Guide and Network User’s
Guide in HTML format.
This format is recommended for
viewing on your computer.
„ PDF documents: User’s Guide for
stand-alone operations, Software
User’s Guide and Network User’s
Guide in PDF format.
This format is recommended for
printing the manuals. Click to go to
the Brother Solutions Center, where
you can view or download the PDF
documents. (Internet access and
PDF Reader software are required.)
„ Network Scanning
ScanSoft™ PaperPort™ 11SE with OCR
How-to-Guides
„ The complete ScanSoft™ PaperPort™
11SE with OCR How-to-Guides can be
viewed from the Help selection in the
ScanSoft™ PaperPort™ 11SE
application.
Presto!® PageManager® User’s Guide
(Hong Kong users only)
„ Instructions for scanning directly from
Presto!® PageManager®. The complete
Presto!® PageManager® User’s Guide
can be viewed from the Help selection in
the Presto!® PageManager® application.
How to find Network setup
instructions
1
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected
Setup™ or AOSS™, follow the steps in the
Quick Setup Guide. For more information
about network setup please see the Network
User's Guide.
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Chapter 1
Viewing Documentation
(For Macintosh®)
a
How to find Scanning instructions
1
Turn on your Macintosh®. Insert the
Brother CD-ROM into your CD-ROM
drive. The following window will appear.
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Software User’s Guide
„ Scanning (For Mac OS® X 10.2.4 or
greater)
„ ControlCenter2 (For Mac OS® X 10.2.4 or
greater)
„ Network Scanning (For Mac OS® X 10.2.4
or greater)
Presto!® PageManager® User’s Guide
b
c
d
e
Double-click the Documentation icon.
Double-click your language folder.
Double-click top.html to view the
Software User's Guide and Network
User's Guide in HTML format.
Click the documentation you want to
read:
„ Software User’s Guide
„ Network User’s Guide
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„ The complete Presto!® PageManager®
User’s Guide can be viewed from the Help
selection in the Presto!® PageManager®
application.
How to find Network setup
instructions
Your machine can be connected to a wireless
or wired network. You can find basic setup
instructions in the Quick Setup Guide. If your
wireless access point supports
SecureEasySetup™, Wi-Fi Protected
Setup™ or AOSS™, follow the steps in the
Quick Setup Guide. For more information
about network setup please see the Network
User's Guide.
1
General Information
Accessing Brother
Support
(For Windows®)
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center).
„ Click Brother Support on the Main Menu.
The following screen will appear:
„ To access our website
(http://www.brother.com), click Brother
Home Page.
„ For the latest news and product support
information (http://solutions.brother.com),
click Brother Solutions Center.
„ To visit our website for original Brother
Supplies
(http://www.brother.com/original/), click
Supplies Information.
„ To access the Brother CreativeCenter
(http://www.brother.com/creativecenter/)
for FREE photo projects and printable
downloads, click Brother
CreativeCenter.
„ To return to the main page, click Back or
if you have finished, click Exit.
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Chapter 1
Control panel overview
1
MFC-790CW
1
1
2
4
5
Mem.
27.01.2009
01.01.2009
TAD
06:11
New Fax Fax
01 Preview
01
History
01
MENU
Speed Dial
3
MFC-990CW
1
1
2
4
5
Mem.
27.01.2009
01.01.2009
TAD
06:11
New Fax Fax
01 Preview
History
01
01
MENU
Speed Dial
3
Note
Most of the illustrations in this User’s Guide show the MFC-790CW.
1
Power Save
Lets you put the machine into Power Save
mode.
2
TAD keys:
„ Digital TAD
Turns the Telephone Answering Device
(TAD) on or off. Will also flash if you have
new messages.
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„ Play/Record (MFC-790CW)
Plays voice messages stored in the
memory. Will also let you record telephone
calls.
„ Play (MFC-990CW)
Plays voice messages stored in memory.
„ Erase/Hold (MFC-790CW)
Deletes voice messages. Also, puts the
current phone call on hold.
„ Erase (MFC-990CW)
Deletes voice messages.
General Information
5
6
Mem.
27.01.2009
01.01.2009
1
8
TAD
06:11
New Fax Fax
01 Preview
01
History
MENU
01
Speed Dial
7
5
6
Mem.
27.01.2009
01.01.2009
9
8
TAD
06:11
New Fax Fax
01 Preview
History
01
MENU
01
Speed Dial
7
3
Fax and telephone keys:
„ Speaker Phone
Lets you speak to another party without
lifting the handset.
„ Recall
Use this key to gain access to an outside
line (for Australia and New Zealand only),
or transfer a call to another extension when
it is connected to a PABX.
„ Hold/Intercom (MFC-990CW only)
Puts the current phone call on hold.
Also, press this key to speak on the
intercom or to transfer an incoming call to
the cordless handset.
9
„ Redial (MFC-790CW)
Redials one of the last 30 numbers called.
„ Pause (MFC-790CW)
Inserts a pause when dialling numbers.
This function transfers to the touchscreen
during some operations.
„ Redial/Pause (MFC-990CW)
Redials one of the last 30 numbers called.
It also inserts a pause when programming
quick dial numbers.
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Chapter 1
4
5
6
7
Dial Pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine. This function
transfers to the touchscreen during some
operations.
The # key lets you temporarily switch the
dialling mode during a telephone call from
Pulse to Tone. (Not Available in New Zealand)
LCD screen indications
The LCD shows the current machine status
when the machine is idle.
12
8
Stop/Exit
Stops an operation or exits from a menu.
9
Start keys:
„ Colour Start
Lets you start sending faxes or making
copies in full colour. Also lets you start a
scanning operation (in colour or mono,
depending on the scanning setting in the
ControlCenter software).
„ Mono Start
Lets you start sending faxes or making
copies in monochrome. Also lets you start a
scanning operation (in colour or mono
depending on the scanning setting in the
ControlCenter software).
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TAD
Mem.
06:11
New Fax Fax
01 Preview
History
11
1
01
4
MENU
01
Speed Dial
10 9 8 7 6
5
Wireless Status
A four level indicator shows the current
wireless signal strength if you are using a
wireless connection.
0
Max
2
Memory Status
Lets you see the available memory in the
machine.
3
Current Receive Mode
Lets you see the current receive mode.
„ Fax (Fax only)
„ F/T (Fax/Tel)
„ Mnl (Manual)
„ TAD (Msg Ctr)
4
Ink indicator
Lets you see the available ink volume.
Also, lets you access the Ink menu.
5
Speed Dial
Lets you search the number you want to
fax/dial.
6
MENU
Lets you access the main menu.
7
Faxes in memory
Shows how many received faxes are in the
memory.
8
Fax Preview
Lets you preview received faxes.
Microphone
Picks up your voice when you speak to another
party using Speaker Phone.
2 3
1
27.01.2009
01.01.2009
LCD (liquid crystal display)
This is a Touchscreen LCD. You can access
the menus and options by pressing buttons
displayed on the screen.
Also, you can adjust the angle of the display by
lifting it.
Mode keys:
„ Fax
Lets you access Fax mode.
„ Scan
Lets you access Scan mode.
„ Copy
Lets you access Copy mode.
„ Photo Capture
Lets you access PhotoCapture Center™
mode.
1
General Information
9
New Fax(es)
When Fax Preview is set to On, you can see
how many new faxes you have received.
10 Voice messages in the machine’s memory
Shows how many received voice messages
are in the memory.
11 History
Lets you view a list of outgoing calls and the
caller ID history.
Also, lets you fax or call the number you have
chosen from the lists.
12 Warning icon
Appears when there is an error or maintenance
message; press the Warning icon to view it,
and then press
to return to the Ready
screen.
Basic Operations
1
To operate the Touchscreen use your finger
to press the MENU or option button directly on
the LCD screen. To display and access all the
screen menus or options in a setting, press
a b or d c to scroll through them.
The following steps show how to change a
setting in the machine. In this example the
Sleep mode setting is changed from
30 Mins to 10 Mins.
a
b
Press MENU.
Press a or b to display
General Setup.
MENU
General Setup
Fax
Network
c
d
Press General Setup.
Press a or b to display Sleep Mode.
General Setup
LCD Settings
Sleep Mode
e
f
30 Mins
Press Sleep Mode.
Press 10 Mins.
Sleep Mode
1 Min
2 Mins
3 Mins
5 Mins
10 Mins
g
Press Stop/Exit.
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1
2
Loading paper and documents
Loading paper and
other print media
Note
To print on 10 x 15 cm or Photo L paper,
you must use the photo paper tray. (See
Loading photo paper on page 14.)
a
c
2
2
With both hands, gently press and slide
the paper side guides (1) and paper
length guide (2) to fit the paper size.
Make sure that the triangular marks (3)
on the paper side guides (1) and paper
length guide (2) line up with the mark for
the paper size you are using.
1
If the paper support flap is open, close it,
and then pull the paper tray completely
out of the machine.
3
2
b
Lift the output paper tray (1).
3
1
Note
When you are using Legal size paper,
press and hold the universal guide release
button (1) as you slide out the front of the
paper tray.
1
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Loading paper and documents
d
Fan the stack of paper well to avoid
paper jams and misfeeds.
f
Gently adjust the paper side guides (1)
to the paper with both hands.
Make sure the paper side guides touch
the sides of the paper.
1
2
Note
Always make sure that the paper is not
curled.
e
Gently put the paper into the paper tray
print side down and top edge in first.
Check that the paper is flat in the tray.
g
Close the output paper tray.
Note
Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
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Chapter 2
h
Slowly push the paper tray completely
into the machine.
Loading envelopes and
post cards
About envelopes
2
„ Use envelopes that weigh between 80 to
95 gsm.
„ Some envelopes need margin settings to
be set in the application. Make sure you
do a test print first before printing many
envelopes.
i
While holding the paper tray in place,
pull out the paper support (1) until it
clicks, and then unfold the paper
support flap (2).
CAUTION
DO NOT use any of the following types of
envelopes, as they will cause paper feed
problems:
• That are of a baggy construction.
• That are embossed (have raised writing
on them).
2
• That have clasps or staples.
• That are pre-printed on the inside.
1
Glue
Double flap
Note
Do not use the paper support flap for
Legal paper.
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2
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
Loading paper and documents
How to load envelopes and postcards
a
Before loading, press the corners and
sides of envelopes or postcards to make
them as flat as possible.
Note
If envelopes or postcards are ‘doublefeeding’, put one envelope or postcard in
the paper tray at a time.
2
b
Put envelopes or postcards in the paper
tray with the address side down and the
leading edge (top of the envelopes) in
first. With both hands, gently press and
slide the paper side guides (1) and
paper length guide (2) to fit the size of
the envelopes or postcards.
1
2
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2
Chapter 2
If you have problems when printing on
envelopes, try the following suggestions:
a
Make sure the flap is either to the side of
the envelope or to the back edge of the
envelope when printing.
b
Adjust the size and margin in your
application.
Loading photo paper
2
Use the photo paper tray which is located on
the top of the output paper tray to print on
Photo (10 × 15 cm) and Photo L size paper.
When you use the photo paper tray, you do
not have to take out the paper that is in the
tray beneath it.
a
Squeeze the blue photo tray release
button (1) using your right index finger
and thumb and push the photo tray
forward until it clicks into the photo
printing position (2).
1
2
3
3 Photo Paper Tray
b
Press and slide the paper side
guides (1) and paper length guide (2) to
fit the paper size.
1
2
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2
Loading paper and documents
c
Put the photo paper into the photo paper
tray and gently adjust the paper side
guides to the paper.
Make sure the paper side guides touch
the sides of the paper.
Note
• Be careful that you do not push the paper
in too far; it may lift at the back of the tray
and cause feed problems.
Removing small printouts
from the machine
2
When the machine ejects small paper onto
the output paper tray you may not be able to
reach it. Make sure printing has finished, and
then pull the tray completely out of the
machine.
• Always make sure that the paper is not
curled or wrinkled.
d
When you have finished printing photos
return the photo paper tray to the normal
printing position.
Squeeze the blue photo tray release
button (1) using your right index finger
and thumb and pull the photo tray
backward until it clicks (2).
1
2
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2
Chapter 2
Printable area
2
The printable area depends on the settings in the application you are using. The figures below
show the unprintable areas on cut sheet paper and envelopes. The machine can print in the
shaded areas of cut sheet paper when the Borderless print feature is available and turned on.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software User’s Guide
on the CD-ROM.)
Cut Sheet Paper
Envelopes
3
3
4
1
4
1
2
2
Top (1)
Bottom (2)
Left (3)
Right (4)
Cut Sheet
3 mm
3 mm
3 mm
3 mm
Envelopes
12 mm
24 mm
3 mm
3 mm
Note
The Borderless feature is not available for envelopes.
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Loading paper and documents
Acceptable paper and
other print media
The print quality can be affected by the type
of paper you use in the machine.
To get the best print quality for the settings
you have chosen, always set the Paper Type
to match the type of paper you load.
You can use plain paper, inkjet paper (coated
paper), glossy paper, transparencies and
envelopes.
We recommend testing various paper types
before buying large quantities.
For best results, use Brother paper.
„ When you print on inkjet paper (coated
paper), transparencies and photo paper,
be sure to choose the correct print media
in the ‘Basic’ tab of the printer driver or in
the Paper Type setting of the menu. (See
Paper Type on page 25.)
„ When you print on Brother Photo paper,
load one extra sheet of the same photo
paper in the paper tray. An extra sheet has
been included in the paper package for
this purpose.
„ When you use transparencies or photo
paper, remove each sheet at once to
prevent smudging or paper jams.
„ Avoid touching the printed surface of the
paper immediately after printing; the
surface may not be completely dry and
may stain your fingers.
Recommended print media
2
2
To get the best print quality, we suggest using
Brother paper. (See table below.)
If Brother paper is not available in your
country, we recommend testing various
papers before purchasing large quantities.
2
We recommend using ‘3M Transparency
Film’ when you print on transparencies.
Brother paper
Paper Type
Item
A4 Plain
BP60PA
A4 Glossy Photo
BP71GA4
A4 Inkjet (Matte)
BP60MA
10 x 15 cm Glossy Photo
BP71GP
Handling and using print
media
2
„ Store paper in its original packaging, and
keep it sealed. Keep the paper flat and
away from moisture, direct sunlight and
heat.
„ Avoid touching the shiny (coated) side of
photo paper. Load photo paper with the
shiny side facing down.
„ Avoid touching either side of
transparencies because they absorb
water and perspiration easily, and this
may cause decreased output quality.
Transparencies designed for laser
printers/copiers may stain your next
document. Use only transparencies
recommended for inkjet printing.
„ You can only print on both sides of the
paper with PC printing. See Printing for
Windows® in the Software User’s Guide
on the CD-ROM.
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Chapter 2
Improper Setup
DO NOT use the following kinds of paper:
• Damaged, curled, wrinkled, or
irregularly shaped paper
1
1
1
2 mm or greater
• Extremely shiny or highly textured paper
• Paper that cannot be arranged uniformly
when stacked
• Paper made with a short grain
Paper capacity of the output paper
tray
Up to 50 sheets of 80 gsm A4 paper.
„ Transparencies or photo paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
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2
Loading paper and documents
Choosing the right print media
2
Paper type and size for each operation
Paper Type
Paper Size
2
Fax
Cut Sheet
Cards
Copy
Photo
Capture
Printer
Letter
215.9 × 279.4 mm (8 1/2 × 11 in.) Yes
Yes
Yes
Yes
A4
210 × 297 mm (8.3 × 11.7 in.)
Yes
Yes
Yes
Yes
Legal
215.9 × 355.6 mm (8 1/2 × 14 in.) Yes
Yes
–
Yes
Executive
184 × 267 mm (7 1/4 × 10 1/2 in.) –
–
–
Yes
JIS B5
182 × 257 mm (7.2 × 10.1 in.)
–
–
–
Yes
A5
148 × 210 mm (5.8 × 8.3 in.)
–
Yes
–
Yes
A6
105 × 148 mm (4.1 × 5.8 in.)
–
–
–
Yes
Photo
10 × 15 cm (4 × 6 in.)
–
Yes
Yes
Yes
Photo L
89 × 127 mm (3 1/2 × 5 in.)
–
–
–
Yes
Photo 2L
13 × 18 cm (5 × 7 in.)
–
–
Yes
Yes
–
–
–
Yes
Index Card 127 × 203 mm (5 × 8 in.)
Envelopes
2
Usage
Postcard 1
100 × 148 mm (3.9 × 5.8 in.)
–
–
–
Yes
Postcard 2
(Double)
148 × 200 mm (5.8 × 7.9 in.)
–
–
–
Yes
C5
Envelope
162 × 229 mm (6.4 × 9 in.)
–
–
–
Yes
DL
Envelope
110 × 220 mm (4.3 × 8.7 in.)
–
–
–
Yes
COM-10
105 × 241 mm (4 1/8 × 9 1/2 in.)
–
–
–
Yes
Monarch
98 × 191 mm (3 7/8 × 7 1/2 in.)
–
–
–
Yes
JE4
Envelope
105 × 235 mm (4.1 × 9.3 in.)
–
–
–
Yes
215.9 × 279.4 mm (8 1/2 × 11 in.) –
Yes
–
Yes
210 × 297 mm (8.3 × 11.7 in.)
Yes
–
Yes
Transparencies Letter
A4
–
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Chapter 2
Paper weight, thickness and capacity
2
Paper Type
Weight
Thickness
No. of
sheets
Cut
Sheet
Plain Paper
64 to 120 gsm
0.08 to 0.15 mm
100 1
Inkjet Paper
64 to 200 gsm
0.08 to 0.25 mm
20
Glossy Paper
Up to 220 gsm
Up to 0.25 mm
20 2 3
Photo Card
Up to 220 gsm
Up to 0.25 mm
20 2 3
Index Card
Up to 120 gsm
Up to 0.15 mm
30
Postcard
Up to 200 gsm
Up to 0.25 mm
30
Envelopes
75 to 95 gsm
Up to 0.52 mm
10
Transparencies
–
–
10
Cards
1
Up to 100 sheets of 80 gsm paper.
2
For Photo 10×15 cm paper and Photo L paper, use the photo paper tray. (See Loading photo paper on page 14.)
3
BP71 (260 gsm) paper is especially designed for Brother inkjet machines.
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Loading paper and documents
Loading documents
You can send a fax, make copies, and scan
from the ADF (automatic document feeder)
and from the scanner glass.
Using the ADF
2
The ADF can hold up to 15 pages and feeds
each sheet individually. Use standard 80 gsm
paper and always fan the pages before
putting them in the ADF.
Recommended environment
Temperature:
20° C to 30° C
Humidity:
50% to 70%
Paper:
80 gsm
a
Unfold the ADF Document Output
Support Flap (1).
b
c
Fan the pages well.
d
Place your documents, face down, top
edge first in the ADF until you feel them
touch the feed roller.
2
Adjust the paper guides to fit the width of
your documents.
2
1
2
CAUTION
Document Sizes Supported
Length:
148 to 355.6 mm
Width:
148 to 215.9 mm
Weight:
64 to 90 gsm
2
DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
Using the scanner glass
How to load documents
2
2
CAUTION
DO NOT pull on the document while it is
feeding.
DO NOT use paper that is curled, wrinkled,
folded, ripped, stapled, paper clipped,
pasted or taped.
You can use the scanner glass to fax, copy or
scan pages of a book one page at a time.
Document Sizes Supported
Length:
Up to 297 mm
Width:
Up to 215.9 mm
Weight:
Up to 2 kg
2
DO NOT use cardboard, newspaper or
fabric with the ADF. Instead use the
scanner glass.
„ Make sure documents are completely dry.
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Chapter 2
How to load documents
Note
To use the scanner glass, the ADF must
be empty.
a
b
2
Scannable area
2
The scannable area depends on the settings
in the application you are using. The figures
below show the areas you cannot scan on
paper.
Lift the document cover.
3
Using the document guidelines on the
left and top, put the document face down
in the upper left corner of the scanner
glass.
4
1
2
Usage
Document Top (1)
Size
Bottom (2)
Left (3)
Right (4)
Fax
Letter
3 mm
4 mm
A4
3 mm
(Scanner
Glass)
3 mm
(ADF)
1 mm
c
Close the document cover.
CAUTION
If you are scanning a book or thick
document, DO NOT slam the cover down or
press on it.
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Legal
3 mm
4 mm
Copy
All paper
sizes
3 mm
3 mm
Scan
All paper
sizes
3 mm
3 mm
3
General setup
Power Save mode
3
You can put the machine into Power Save
mode by pressing the Power Save key. You
can still receive telephone calls in Power
Save mode (MFC-790CW only). For further
information on receiving faxes in the Power
Save condition, please see the table on
page 24. The delayed faxes that have been
set up will be sent. You can even retrieve
faxes using Remote Retrieval if you are away
from your machine. If you want to do other
operations, you must take the machine out of
Power Save mode.
a
b
If you have connected an external
telephone or TAD, it is always available.
a
a
c
d
3
Press the Power Save key. The LCD
will tell you that you cannot use the
phone once it is switched off.
Press Yes.
The LCD shows Shutting Down and
will stay on for a few seconds before
going off.
Bringing your machine out of
Power Save mode
Power Save setting
e
f
• Even if you have put the machine into
Power Save mode, it will periodically clean
the print head to preserve print quality.
• If you unplug the AC power cord, no
machine operations will be available.
• You can customize Power Save mode so
that, apart from automatic head cleaning,
no machine operations are available. (See
Power Save setting on page 23.)
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display
P.Save Setting.
Press P.Save Setting.
Press Fax Receive:Off or
Fax Receive:On.
„ (MFC-790CW) Go to step h.
„ (MFC-990CW) If you choose
Fax Receive:On, go to step g.
„ If you choose Fax Receive:Off,
go to step h.
3
g
Press Ring Tone:On.
Make sure you set the Ring Volume to
Low, Med or High. (See Ring Volume
on page 26.)
h
Press Stop/Exit.
Press the Power Save key.
The LCD shows the date and time.
Note
3
You can customize the machine's
Power Save key. The factory setting is
Fax Receive:On. Your machine can
receive faxes (or calls for MFC-790CW only)
even when the machine is in Power Save
mode. If you do not want your machine to
receive faxes (or calls for MFC-790CW only),
turn this setting to Fax Receive:Off.
Note
Putting your machine in
Power Save mode
3
Note
If you choose Ring Tone:Off, the
machine will not ring when you receive a
call.
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3
Chapter 3
MFC-790CW
On/Off
setting
Receive
mode
Fax Receive: Fax Only
On
12
(factory
setting)
Fax/Tel
Manual 3
TAD
MFC-990CW
Available
operations
On/Off
setting
Fax Receive
Fax Detect
Fax Receive: Fax Only
On 1 2
Delayed Fax 4
Receive
mode
Manual 3
(factory
setting)
Fax Forward 4
Fax Storage 4
Fax Receive: —
Off
1
Fax Receive
Fax Detect
Delayed Fax 4
Fax Forward 4
Fax Storage 4
Fax Preview 4
Fax Preview 4
PC Fax Receive 4
PC Fax Receive 4
Remote Retrieval 4
Remote Retrieval 4
Fax Receive
Recording
Incoming Message
Fax Detect
Delayed Fax 4
TAD
Fax Receive
Recording
Incoming Message
Fax Detect
Delayed Fax 4
Fax Forward 4
Manual
Available
operations
Fax Storage 4
Fax Forward 4
Fax Storage 4
Fax Preview 4
Fax Preview 4
PC Fax Receive 4
PC Fax Receive 4
Remote Retrieval 4
Remote Retrieval 4
Fax Detect
Delayed Fax 4
Manual
Fax/Tel 5
No machine
operations will be
available other than
cleaning the print
head.
You cannot receive a fax with Mono Start or
Colour Start.
Fax Receive: —
Off
Fax Detect
Delayed Fax 4
No machine
operations will be
available other than
cleaning the print
head.
1
You cannot receive a fax with Mono Start or
Colour Start.
2
You can receive telephone calls by lifting the handset
2
3
When an external TAD is connected and Fax Detect
is turned on.
You cannot receive telephone calls by using the
cordless handset.
3
4
Set before you switch off the machine.
When an external TAD is connected and Fax Detect
is turned on.
4
Set before you switch off the machine.
5
You cannot receive a fax automatically if you have
set the receive mode to Fax/Tel.
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General setup
Mode Timer
The machine has four temporary mode keys
on the control panel: Fax, Scan, Copy and
Photo Capture. You can change the amount
of time the machine takes after the last Scan,
Copy or PhotoCapture operation before it
returns to Fax mode. If you choose Off, the
machine stays in the mode you used last by
default.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display Mode Timer.
Press Mode Timer.
Press 0 Sec, 30 Secs, 1 Min,
2 Mins, 5 Mins or Off.
3
Paper settings
3
Paper Type
3
To get the best print quality, set the machine
for the type of paper you are using.
a
b
3
Press MENU.
Press a or b to display
General Setup.
c
d
e
f
Press General Setup.
g
Press Stop/Exit.
Press a or b to display Paper Type.
Press Paper Type.
Press Plain Paper, Inkjet Paper,
Brother BP71, Other Glossy or
Transparency.
Note
The machine ejects paper with printed
surfaces face up onto the paper tray in
front of the machine. When you use
transparencies or glossy paper, remove
each sheet at once to prevent smudging
or paper jams.
Press Stop/Exit.
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Chapter 3
Paper Size
You can use five sizes of paper for copying:
Letter, Legal, A4, A5 and 10 × 15 cm
(4 × 6 in.) and three sizes for printing faxes:
Letter, Legal and A4. When you change the
size of paper you load in the machine, you will
need to change the paper size setting at the
same time so your machine can fit an
incoming fax on the page.
a
b
c
d
e
f
g
Press MENU.
3
Volume Settings
Ring Volume
The machine will keep the new setting until
you change it.You can also change the
volume through the menu, by following the
instructions below:
Setting the Ring Volume from the
menu
Press General Setup.
a
b
Press Paper Size.
Press A4, A5, 10x15cm, Letter or
Legal.
Press Stop/Exit.
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3
You can choose a range of ring volume
levels, from High to Off.
Press a or b to display
General Setup.
Press a or b to display Paper Size.
3
c
d
e
f
g
h
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display Volume.
Press Volume.
Press Ring.
Press Low, Med, High or Off.
Press Stop/Exit.
3
General setup
Beeper Volume
When the beeper is on, the machine will beep
when you press a key, make a mistake or
after you send or receive a fax.
You can choose a range of volume levels,
from High to Off.
a
b
c
d
e
f
g
h
3
Speaker Volume
You can choose a range of speaker volume
levels, from High to Off.
a
b
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display Volume.
Press Volume.
Press Beeper.
Press Low, Med, High or Off.
Press Stop/Exit.
3
c
d
e
f
g
h
Press MENU.
Press a or b to display
General Setup.
3
Press General Setup.
Press a or b to display Volume.
Press Volume.
Press Speaker.
Press Low, Med, High or Off.
Press Stop/Exit.
You can also adjust the speaker volume by
pressing Speaker Phone.
a
b
c
d
e
Press Speaker Phone.
Press d or c to display Volume.
Press Volume.
Press d or c.
This setting will stay until you change it
again.
Press Speaker Phone.
Note
• You can adjust the speaker volume while
you are listening to your outgoing
message (OGM) and incoming messages
(ICM’s) by pressing d or c.
• If you turn Incoming Recording Monitor to
OFF the Speaker for screening calls will
be disabled and you won’t hear callers
leaving messages. The volume for other
operations can still be controlled using
d or c.
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Chapter 3
Setting Daylight
Savings Time
You can set the machine to change for
daylight savings time. It will reset itself
forward one hour in the Spring and backward
one hour in the Autumn. Make sure you have
set the correct date and time in the
Date&Time setting.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display
Daylight Save.
Sleep Mode
3
You can choose how long the machine must
be idle (from 1 to 60 minutes) before it goes
into sleep mode. The timer will restart if any
operation is carried out on the machine.
a
b
c
d
e
f
Press Daylight Save.
Press Off (or On).
Press Stop/Exit.
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g
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display Sleep Mode.
Press Sleep Mode.
Press 1 Min, 2 Mins, 3 Mins,
5 Mins, 10 Mins, 30 Mins or
60 Mins which is the length of time the
machine is idle before entering sleep
mode.
Press Stop/Exit.
3
General setup
LCD screen
LCD Contrast
3
3
You can adjust the LCD contrast for a sharper
and more vivid display. If you are having
difficulty reading the LCD, try changing the
contrast setting.
a
b
c
d
e
f
g
h
Setting the Dim Timer for the
backlight
You can set how long the LCD backlight stays
on for after you go back to the Ready screen.
a
b
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display LCD Settings.
Press LCD Settings.
Press LCD Contrast.
Press Light, Med or Dark.
3
Press MENU.
3
Press a or b to display
General Setup.
c
d
e
f
g
Press General Setup.
h
Press Stop/Exit.
Press a or b to display LCD Settings.
Press LCD Settings.
Press Dim Timer.
Press 10 Secs, 20 Secs, 30 Secs or
Off.
Press Stop/Exit.
Setting the backlight
brightness
3
If you are having difficulty reading the LCD,
try changing the brightness setting.
a
b
c
d
e
f
g
h
Press MENU.
Press a or b to display
General Setup.
Press General Setup.
Press a or b to display LCD Settings.
Press LCD Settings.
Press Backlight.
Press Light, Med or Dark.
Press Stop/Exit.
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4
Security features
Memory Security
Memory Security lets you prevent
unauthorized access to the machine. You will
not be able to continue to schedule Delayed
Faxes or Polling jobs. However, any prescheduled Delayed Faxes will be sent even if
you turn on Memory Security, so they will not
be lost.
While Memory Security is On, the following
operations are available:
„ Receiving faxes into memory (limited by
memory capacity)
„ Fax Forwarding (If Fax Forwarding was
already On)
„ Remote Retrieval (If Fax Storage was
already On)
„ Cordless handset (MFC-990CW only)
• Making a call
• Receiving a call
• Viewing Caller ID (with subscriber
service)
While Memory Security is On, the following
operations are NOT available:
„ Printing received faxes
„ Sending faxes
„ Copying
„ PC printing
„ Scanning
Note
4
• To print the faxes in memory, turn off
Memory Security.
• You must turn off PC Fax Receive before
you can turn on Memory Security.
• If you forget the Memory Security
password, please call your Brother dealer
for service.
Setting and changing the
memory security password
„ Cordless handset (MFC-990CW only)
If you have already set the password, you
will not need to set it again.
Setting a password for the first time
a
b
c
d
Press MENU.
e
f
g
Press Miscellaneous.
h
When the LCD shows Verify:,
re-enter the password.
Press OK.
i
Press Stop/Exit.
• Intercom
• Transfer a call
• Register cordless handset
„ Operation from control panel
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4
Note
„ PhotoCapture
„ PC Fax Receive
4
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
Press Mem Security.
Enter a 4-digit number for the password
using the buttons on the LCD.
Press OK.
4
Security features
Changing your memory security
password
a
b
c
d
e
f
g
h
4
4
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
Press Miscellaneous.
Turning on the memory security lock
a
b
c
d
Press Mem Security.
Press Set Password.
Enter the registered 4-digit number for
the current password using the buttons
on the LCD.
Press OK.
i
Enter a 4-digit number for a new
password using the buttons on the LCD.
Press OK.
j
When the LCD shows Verify:,
re-enter the new password using the
buttons on the LCD.
Press OK.
k
Turning the memory security
on/off
Press Stop/Exit.
e
f
g
h
4
Press MENU.
Press a or b to choose Fax.
Press Fax.
4
Press a or b to display
Miscellaneous.
Press Miscellaneous.
Press Mem Security.
Press Set Security.
Enter the registered 4-digit password
using the buttons on the LCD.
Press OK.
The machine goes offline and the LCD
shows Memory Security.
Note
If there is a power failure the data will stay
in memory for approximately 24 hours.
Turning off the memory security
a
b
4
Press Unlock.
Enter the registered 4-digit password
using the buttons on the LCD.
Press OK.
Memory Security is automatically turned
off.
Note
If you enter the wrong password, the LCD
shows Wrong Password and stays
offline. The machine will stay in Secure
mode until the registered password is
entered.
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Chapter 4
32
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Section II
Fax
Sending a Fax
Receiving a Fax
Telephone and External devices
Dialling and storing numbers
Digital TAD
Printing Reports
Polling
Downloaded from ManualsPrinter.com Manuals
II
34
43
58
70
78
83
85
5
Sending a Fax
Entering Fax mode
When you want to send a fax, or change fax
send or receive settings, press the
(Fax) key to illuminate it in blue.
5
5
Faxing from the ADF
a
Press
b
Place the document face down in the
ADF. (See Using the ADF on page 21.)
c
Enter the fax number using the dial pad.
You can also enter the fax number by
pressing Speed Dial, press the
number you want and press
Send a fax.
(Fax).
Note
The LCD shows:
FAX/TEL
Fax Resolution
Contrast
Broadcasting
Standard
Auto
Off
History
Speed Dial
Press d or c to scroll through the Fax key
options. Some functions are only available
when sending monochrome faxes.
„ Fax Resolution (See page 39.)
„ Contrast (See page 38.)
„ Broadcasting (See page 37.)
„ Preview (See page 36.)
„ Delayed Fax (See page 40.)
„ Batch TX (See page 40.)
„ Real Time TX (See page 39.)
„ Polled TX (See page 87.)
„ Polling RX (See page 85.)
„ Overseas Mode (See page 40.)
„ Glass ScanSize (See page 35.)
„ Set New Default (See page 41.)
„ Factory Reset (See page 41.)
Press the option you want.
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You can preview a fax message before
sending it by setting Preview to On.
For details, see How to preview an
outgoing fax on page 36.
d
Press Mono Start or Colour Start.
The machine starts scanning the
document.
Note
• To cancel, press Stop/Exit.
• If you send a mono fax when the memory
is full it will be sent in real time.
5
Sending a Fax
Faxing from the scanner glass
5
f
You can use the scanner glass to fax pages
of a book one at a time. The documents can
be up to Letter or A4 size.
You cannot send colour faxes with multiple
pages.
Note
Since you can only scan one page at a
time, it is easier to use the ADF if you are
sending a multiple page document.
a
Press
b
Load your document face down on the
scanner glass. (See Using the scanner
glass on page 21.)
c
Enter the fax number using the dial pad
or Speed Dial.
(Fax).
Note
You can preview a fax message before
sending it by pressing Preview. For
details, see How to preview an outgoing
fax on page 36.
d
Faxing Letter size documents
from the scanner glass
5
When documents are Letter size, you need to
set Glass ScanSize to Letter. If you do not,
the side portion of the faxes will be missing.
a
Press
b
Press d or c to display
Glass ScanSize.
c
d
Press Glass ScanSize.
5
(Fax).
Press Letter.
Note
You can save the setting you use most
often by setting it as default. (See Setting
your changes as a new default
on page 41.)
Press Mono Start or Colour Start.
„ If you press Mono Start, the
machine starts scanning the first
page. Go to step e.
„ If you press Colour Start, the
machine starts sending the
document.
e
Place the next page on the scanner
glass.
Press Mono Start or Colour Start.
The machine starts scanning the page.
(Repeat steps e and f for each
additional page.)
When the LCD asks you Next Page?,
do one of the following:
Colour fax transmission
5
Your machine can send a colour fax to
machines that support this feature.
Colour faxes cannot be stored in the memory.
When you send a colour fax, the machine will
send it in real time (even if Real Time TX is
set to Off).
„ To send a single page, press No (or
press Mono Start again).
The machine starts sending the
document.
„ To send more than one page, press
Yes and go to step f.
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Chapter 5
How to preview an outgoing
fax
You can preview a fax message before you
send it. You must set the Real Time
Transmission and Polling RX to off before
you use this feature. (See Real time
transmission on page 39 and Polling receive
on page 85.)
a
Press
b
c
d
e
f
Press d or c to display Preview.
g
(Fax).
Press Preview.
Press On.
Load the document.
Enter the fax number using the dial pad.
You can also enter the fax number by
pressing Speed Dial. Then, press
a or b to display the number you want,
press the number to choose it, and then
press Send a fax.
Press Mono Start.
The machine starts scanning the
document and the outgoing fax appears
on the LCD.
When the fax is displayed, press MENU.
The buttons will appear on the LCD and
perform the operations shown below.
Button
Description
Enlarge the fax.
Reduce the fax.
or
Scroll vertically.
or
Scroll horizontally.
Rotate the fax clockwise.
d
Go back to the previous page.
c
Go to the next page.
Close the preview table.
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Note
5
The fax message in the memory will be
sent and then erased when you press
Mono Start.
h
Press Mono Start.
Cancelling a fax in progress
If you want to cancel a fax while the machine
is scanning, dialling or sending, press
Stop/Exit.
5
Sending a Fax
Broadcasting
(Monochrome only)
Note
5
Broadcasting is when the same fax message
is automatically sent to more than one fax
number. You can include Groups, Speed Dial
numbers and up to 50 manually dialled
numbers in the same broadcast.
After the broadcast is finished, a Broadcast
Report will be printed.
a
Press
b
c
d
e
Load your document.
(Fax).
• If you did not use up any of the numbers
for Groups, you can ‘broadcast’ faxes to
as many as 250 different numbers.
• The available memory will vary depending
on the types of jobs in the memory and the
number of locations used for
broadcasting. If you broadcast to the
maximum numbers available, you will not
be able to use dual access and delayed
fax.
• If the memory is full, press Stop/Exit to
stop the job. If more than one page has
been scanned, press Mono Start to send
the portion that is in the memory.
5
Press d or c to display Broadcasting.
Press Broadcasting.
You can add numbers to the broadcast
in the following ways:
„ Press Add Number and enter a
number using the buttons on the
LCD.
Cancelling a Broadcast in
progress
a
b
„ Press Speed Dial. Press # 01 to
search by Alphabetical Order or
Numerical Order. Press the entries
that you want to add to the
broadcast.
f
After you have entered all the fax
numbers by repeating step e, press OK.
g
Press Mono Start.
Press Stop/Exit.
Do one of the following:
„ To cancel the entire broadcast, press
Entire Broadcast. Go to step c.
Press OK.
Press OK.
5
„ To cancel the current job, press the
button that displays the number
being dialled. Go to step d.
„ To exit without cancelling, press
Stop/Exit.
c
When the LCD asks if you want to
cancel the entire broadcast, do one of
the following:
„ Press Yes to confirm.
„ To exit without cancelling, press No
or Stop/Exit.
d
Do one of the following:
„ To cancel the current job, press Yes.
„ To exit without cancelling, press No
or Stop/Exit.
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Chapter 5
Additional sending
operations
Sending faxes using multiple
settings
When you send a fax you can choose any
combination of these settings: resolution,
contrast, scan size, overseas mode, delayed
fax timer, polling transmission and real time
transmission.
a
Press
(Fax).
The LCD shows:
Contrast
5
5
5
If your document is very light or very dark, you
may want to change the contrast. For most
documents the factory setting Auto can be
used. It automatically chooses the suitable
contrast for your document.
Use Light when sending a light document.
Use Dark when sending a dark document.
a
Press
b
c
d
Press d or c to display Contrast.
(Fax).
Press Contrast.
Press Auto, Light or Dark.
FAX/TEL
Fax Resolution
Contrast
Broadcasting
Standard
Auto
Off
History
Speed Dial
b
Press d or c to display a setting you
want to change and press the setting,
then press the option you want.
c
Go back to b to change more settings.
Note
• Most settings are temporary and the
machine returns to its default settings after
you send a fax.
• You can save some of the settings you
use most often by setting them as default.
These settings will stay until you change
them again. (See Setting your changes as
a new default on page 41.)
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Note
Even if you choose Light or Dark, the
machine will send the fax using the Auto
setting in any of the following conditions:
• When you send a colour fax.
• When you choose Photo as the Fax
Resolution.
Sending a Fax
Changing fax resolution
The quality of a fax can be improved by
changing the fax resolution.
a
Press
b
Press d or c to display
Fax Resolution.
c
d
(Fax).
Press Fax Resolution.
5
Dual access
(Monochrome only)
5
You can dial a number and start scanning the
fax into memory—even when the machine is
sending from memory, receiving faxes or
printing PC data. The LCD shows the new job
number and available memory.
The number of pages you can scan into the
memory will vary depending on the data that
is printed on them.
Press the resolution you want.
Note
Note
You can choose four different resolution
settings for monochrome faxes and two
for colour.
Monochrome
Standard
Suitable for most typed
documents.
Fine
Good for small print and
transmits a little slower than
Standard resolution.
S.Fine
Good for small print or artwork
and transmits slower than Fine
resolution.
Photo
Use when the document has
varying shades of grey or is a
photograph. This has the
slowest transmission.
Colour
Standard
Suitable for most typed
documents.
Fine
Use when the document is a
photograph. The transmission
time is slower than Standard
resolution.
If you choose S.Fine or Photo and then
use the Colour Start key to send a fax,
the machine will send the fax using the
Fine setting.
5
If the Out of Memory message appears
while scanning documents, press
Stop/Exit to cancel or Mono Start to send
the scanned pages.
Real time transmission
5
When you are sending a fax, the machine will
scan the documents into the memory before
sending. Then, as soon as the telephone line
is free, the machine will start dialling and
sending.
If the memory is full and you are sending a
black and white fax from the ADF, the
machine will send the document in real time
(even if Real Time TX is set to Off).
Sometimes, you may want to send an
important document immediately, without
waiting for memory transmission. You can
turn on Real Time TX.
a
Press
b
c
d
Press d or c to display Real Time TX.
(Fax).
Press Real Time TX.
Press On.
Note
In real time transmission, the automatic
redial feature does not work when using
the scanner glass.
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Chapter 5
Overseas Mode
5
If you are having difficulty sending a fax
overseas due to possible interference on the
telephone line, we recommend that you turn
on the Overseas mode. After you send a fax
using this feature, the feature will turn itself
off.
a
Press
b
c
Load your document.
d
e
a
b
c
d
e
Press d or c to display
Overseas Mode.
Press Overseas Mode.
Press On (or Off).
5
During the day you can store up to 50 faxes
in the memory to be sent within 24-hours.
These faxes will be sent at the time of day you
enter in step f.
a
Press
b
c
d
e
f
Load your document.
(Fax).
Press d or c to display Delayed Fax.
Press On.
Enter the time you want the fax to be
sent (in 24-hour format) using the
buttons on the LCD.
(For example, enter 19:45 for 7:45 PM.)
Press OK.
(Fax).
Press d or c to display Batch TX.
Press Batch TX.
Press On.
Press Stop/Exit.
You can check which jobs are still waiting in
the memory to be sent and cancel a job. (If
there are no jobs, the LCD shows
No Jobs Waiting.)
a
b
c
d
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Remaining Jobs.
e
Press Remaining Jobs.
Any waiting jobs appear on the LCD.
f
Press a or b to scroll through the jobs
and choose the job you want to cancel.
Press OK.
g
Do one of the following:
„ To cancel, press Yes.
If you want to cancel another job go
to step f.
„ To exit without cancelling, press No.
h
When you have finished, press
Stop/Exit.
Note
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Press
Checking and cancelling
waiting jobs
Press Delayed Fax.
The number of pages you can scan into
the memory depends on the amount of
data that is printed on each page.
5
Before sending the delayed faxes, your
machine will help you economize by sorting
all the faxes in the memory by destination and
scheduled time. All delayed faxes that are
scheduled to be sent at the same time to the
same fax number will be sent as one fax to
save transmission time.
(Fax).
Delayed Faxing
(Monochrome only)
Delayed Batch Transmission
(Monochrome only)
5
Sending a Fax
Setting your changes as a
new default
Sending a fax manually
5
You can save the fax settings for
Fax Resolution, Contrast,
Glass ScanSize, Preview and
Real Time TX you use most often by
setting them as default. These settings will
stay until you change them again.
a
Press
b
Press d or c to choose the menu option
that you want to change. Press your new
option.
Repeat this step for each setting you
want to change.
(Fax).
c
After changing the last setting, press
d or c to display Set New Default.
d
e
f
Press Set New Default.
Manual transmission lets you hear the
dialling, ringing and fax-receiving tones while
sending a fax.
a
Press
b
c
Load your document.
b
Press d or c to display
Factory Reset.
c
d
e
Press Factory Reset.
(Fax).
Press Yes.
Press Stop/Exit.
5
press
(Talk) on the
cordless handset.
d
e
f
Dial the fax number using the dial pad.
When you hear the fax tone, press
Mono Start or Colour Start.
If you are using the scanner glass
press Send to send the fax.
If you pick up the handset, replace it.
5
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
Press
To listen for a dial tone do one of the
following:
„ (MFC-990CW) Press
Speaker Phone on the machine or
Press Stop/Exit.
a
(Fax).
„ (MFC-790CW) Press
Speaker Phone on the machine or
pick up the handset.
Press Yes.
Restoring all settings to the
factory settings
5
Sending a fax at the end of a
conversation
5
At the end of a conversation you can send a
fax to the other party before you both hang
up.
a
Ask the other party to wait for fax tones
(beeps) and then to press the Start or
Send key before hanging up.
b
c
Load your document.
Press Mono Start or Colour Start.
„ If you are using the scanner glass,
press Send to send the fax.
d
Replace the handset.
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Chapter 5
Out of Memory message
If you get an Out of Memory message
while scanning the first page of a fax, press
Stop/Exit to cancel the fax.
If you get an Out of Memory message
while scanning a subsequent page, you will
have the option to press Mono Start to send
the pages scanned so far, or to press
Stop/Exit to cancel the operation.
Note
If you do not want to delete your stored
faxes to clear the memory, you can send
the fax in real time. (See Real time
transmission on page 39.)
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5
6
Receiving a Fax
6
Receive modes
6
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choose the Receive Mode
6
By default, your machine will automatically receive any faxes that are sent to it. The diagram below
will help you choose the correct mode.
For more detailed information on the receive modes, see Using receive modes on page 45.
See Digital TAD.
Are you using the built-in TAD?
6
Yes
No
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected
on the same line as the machine?
Yes
No
Are you using the voice message function of an external telephone
answering device?
Fax Only
No
Do you want the machine to answer fax and
telephone calls automatically?
Manual
No
Fax/Tel
Yes
Manual*
Yes
* We recommend you set Fax Detect to On.
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Chapter 6
To set a receive mode follow the instructions below.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display Initial Setup.
Press Initial Setup.
Press a or b to display Receive Mode.
Press Receive Mode.
Press Fax Only, Fax/Tel or Manual.
Press Stop/Exit.
The LCD will display the current receive mode.
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Receiving a Fax
Using receive modes
6
TAD
6
TAD helps you automatically manage
incoming calls, by recognising whether they
are fax or voice calls and dealing with them in
one of the following ways:
Some receive modes answer automatically
(Fax Only and Fax/Tel). You may want to
change the ring delay before using these
modes. (See Ring Delay on page 46.)
„ Faxes will be automatically received.
Fax only
6
To set up the TAD mode, see page 78.
Fax only mode will automatically answer
every call as a fax call.
Fax/Tel
„ Voice callers can record a message.
If TAD Mode is On, it will override
your receive mode setting. The
screen shows TAD.
6
If TAD Mode is Off, the receive
mode returns to your original
setting. (See TAD-Mode for internal
TAD on page 78.)
Fax/Tel mode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
dealing with them in one of the following
ways:
Note
„ Faxes will be automatically received.
Do not turn off Distinctive Ring if you are
subscribed to FaxStream® Duet®.
„ Voice calls will start the F/T Ring to tell you
to pick up the line. The F/T Ring is a fast
double ring made by your machine.
(See F/T Ring Time (Fax/Tel mode only)
on page 46 and Ring Delay on page 46.)
You can provide useful information or advise
callers to hold until their call is answered by
recording a voice message. They will hear
this message when the F/T ring sounds. The
caller will not be able to leave a message.
See Outgoing message (OGM) on page 78.
Manual
6
To receive a fax in manual mode, press
Speaker Phone or lift the handset of an
external telephone. When you hear fax tones
(short repeating beeps), press Mono Start or
Colour Start and Receive. You can also
use the Fax Detect feature to receive faxes by
lifting a handset on the same line as the
machine.
See Fax Detect on page 47.
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6
Chapter 6
Receive mode settings
Ring Delay
If toll saver is On, then the ring delay setting
has no effect. See Setting toll saver
on pages 81.
a
b
c
d
e
f
g
h
i
j
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display Ring Delay.
Press Ring Delay.
Press Ring Delay again.
Press the number of times the machine
will ring before it answers (2-10 for
Australia, 1-10 for New Zealand, 0-10
for some countries).
If you choose 0, the line will not ring at
all.
Press Stop/Exit.
6
6
F/T Ring Time
(Fax/Tel mode only)
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the ring
delay setting.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T Ring (a fast
double-ring) for the time you have set in the
F/T Ring time setting. If you hear the F/T Ring
it means that you have a voice caller on the
line.
Because the F/T Ring is made by the
machine, extension and external telephones
will not ring; however, you can still answer the
call on any telephone. (For more information
see Using remote codes on page 68.)
a
b
c
d
e
f
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
F/T Ring Time.
g
h
Press F/T Ring Time.
i
Press Stop/Exit.
Press how long the machine will ring to
alert you that you have a voice call (20,
30, 40 or 70 seconds for Australia and
some countries, 20, 30, 40 or
55 seconds for New Zealand).
Note
Even if the caller hangs up during the
pseudo/double-ringing, the machine will
continue to ring for the set time.
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6
Receiving a Fax
Fax Detect
If Fax Detect is On:
6
6
Fax Detect is turned On as default.
The machine receives a fax call
automatically, even if you answer the call.
When you see Receiving on the LCD or
when you hear “chirps” through the handset
you are using, just replace the handset. Your
machine will do the rest.
If Fax Detect is Semi:
6
The machine will only receive a fax call
automatically if you answered it using the
machine’s handset, cordless handset or
Speaker Phone. If you answered at an
extension telephone, press l 5 1 (l 9 1 for
New Zealand). (See Operation from
extension telephones on page 68.)
If Fax Detect is Off:
a
b
c
d
e
f
g
h
i
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display Fax Detect.
Press Fax Detect.
Press On, Semi (or Off).
Press Stop/Exit.
6
6
If you are at the machine and answer a fax
call by lifting the handset, press Mono Start
or Colour Start, then press Receive to
receive the fax.
If you answered at an extension telephone,
press l 5 1 (l 9 1 for New Zealand). (See
Operation from extension telephones
on page 68.)
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension or external telephone
handset, press the remote activation code
l 5 1 (l 9 1 for New Zealand).
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Fax Detect to Off.
• (MFC-990CW) If you typically carry the
cordless handset away from the machine,
we recommend that you turn on Fax
Detect. If Fax Detect is turned off and you
answer a fax call, you will have to go to the
machine and press Mono Start or
Colour Start.
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Chapter 6
Memory Receive
(Monochrome only)
Note
6
You can only use one Memory Receive
operation at a time:
„ Fax Forwarding
„ Fax Storage
„ PC Fax Receive
„ Off
You can change your selection at any time. If
received faxes are still in the machine’s
memory when you change the Memory
Receive operation, a message will appear on
the LCD. (See Changing Memory Receive
Operations on page 50.)
Fax Forwarding
k
6
When you choose Fax Forward, your
machine stores the received fax in the
memory. The machine will then dial the fax
number you have programmed and forward
the fax message.
a
b
c
d
e
f
g
h
i
j
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Memory Receive.
Press Memory Receive.
Press Fax Forward.
Enter the forwarding number (up to
20 digits) using the buttons on the LCD.
Press OK.
Press Backup Print:On or
Backup Print:Off.
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• If you choose Backup Print:On, the
machine will also print the fax so you will
have a copy. This is a safety feature in
case there is a power failure before the fax
is forwarded or a problem at the receiving
machine. The Backup Print:On
feature will not work if Fax Preview is on.
• The machine can store faxes for
approximately 24 hours if there is a power
failure.
• When you receive a colour fax, your
machine prints the colour fax but does not
send the fax to the fax forwarding number
you programmed.
Press Stop/Exit.
Fax Storage
If you choose Fax Storage, your machine
stores the received fax in the memory. You
will be able to retrieve fax messages from
another location using the remote retrieval
commands.
If you have set Fax Storage, a backup copy
will automatically be printed at the machine.
a
b
c
d
e
f
g
h
i
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Memory Receive.
Press Memory Receive.
Press Fax Storage.
Press Stop/Exit.
Note
Colour faxes cannot be stored in the
memory. When you receive a colour fax
your machine prints the colour fax.
6
Receiving a Fax
PC Fax Receive
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The number of received faxes
that are stored in the memory will appear on
the LCD.
When you start your PC and the PC-FAX
Receiving software runs, your machine
transfers your faxes to your PC automatically.
To transfer the received faxes to your PC you
must have the PC-FAX Receiving software
running on your PC. (For details, see PC-FAX
receiving in the Software User’s Guide on the
CD-ROM.)
If you choose Backup Print:On the
machine will also print the fax.
a
b
c
d
e
f
Press MENU.
Press a or b to display Fax.
Note
6
• PC Fax Receive is not supported in the
Mac OS®.
• Before you can set up PC Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on. (For details
see PC-FAX Receiving in the Software
User’s Guide on the CD-ROM.)
• In the event of a power failure, the
machine will store your faxes in the
memory for approximately 24 hours.
However, if you choose
Backup Print:On the machine will print
the fax, so you will have a copy if there is
a power failure before it is sent to the PC.
• If you get an error message and the
machine cannot print the faxes in memory,
you can use this setting to transfer your
faxes to your PC. (For details, see Error
and Maintenance messages
on page 150.)
• When you receive a colour fax, your
machine prints the colour fax but does not
send the fax to your PC.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Memory Receive.
g
h
i
Press Memory Receive.
j
k
Press OK.
l
Press Stop/Exit.
Press PC Fax Receive.
Press <USB> or the PC you want to
receive faxes.
Press Backup Print:On or
Backup Print:Off.
Changing the destination PC
a
b
c
d
e
f
g
h
6
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Memory Receive.
Press Memory Receive.
Press PC Fax Receive.
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6
Chapter 6
i
Press <USB>, or the PC you want to
receive faxes.
Press OK.
Changing Memory Receive
Operations
j
Press Backup Print:On or
Backup Print:Off.
k
Press Stop/Exit.
If received faxes remain in your machine’s
memory when you change the Memory
Receive Operations, the LCD will ask you
one of the following questions:
„ Erase All Doc?
Turning off Memory Receive
Operations
a
b
c
d
e
f
g
h
i
„ Print All Fax?
6
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Memory Receive.
Press Memory Receive.
Press Off.
Press Stop/Exit.
Note
The LCD will give you more options if
there are received faxes still in your
machine’s memory. (See Changing
Memory Receive Operations on page 50.)
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• If you press Yes, faxes in the memory
will be erased or printed before the
setting changes. If a backup copy has
already been printed it will not be
printed again.
• If you press No, faxes in the memory
will not be erased or printed and the
setting will be unchanged.
If received faxes are left in the machine's
memory when you change to
PC Fax Receive from another option
[Fax Forward or Fax Storage], press a or
b to choose the PC or USB.
The LCD will ask you the following question:
„ Send Fax to PC?
• If you press Yes, faxes in the memory
will be sent to your PC before the
setting changes. You will be asked if
you want to turn on Backup Print. (For
detail, see PC Fax Receive
on page 49.)
• If you press No, faxes in the memory
will not be erased or transferred to your
PC and the setting will be unchanged.
6
Receiving a Fax
Fax Preview
(Monochrome only)
Using Fax Preview
6
How to preview a received fax
6
You can view received faxes on the LCD by
pressing the Fax Preview button on the
LCD. When the machine is in Ready mode, a
popup message will appear on the LCD to
alert you of new faxes.
Setting Fax Preview
a
b
c
d
6
When you receive a fax, you will see the popup message on the LCD. (For example:
New Fax 02)
a
Press Fax Preview.
The LCD will display the new fax list.
Note
You can also see your old fax list by
pressing the Old Fax tab on the LCD.
Press the New Fax tab to go back to your
new fax list.
6
Press MENU.
Press a or b to display Fax.
b
c
Press a or b to display the fax number of
the fax you want to see.
Press the fax you want to see.
Press Fax.
Note
Press a or b to display
Setup Receive.
• If your fax is large there may be a delay
before it is displayed on the LCD.
e
f
g
h
i
Press Setup Receive.
• The LCD will show the current page
number and total pages of the fax
message. When your fax message is over
99 pages the total number of pages will be
shown as “XX“.
j
Press Stop/Exit.
Press a or b to display Fax Preview.
Press Fax Preview.
Press On.
The LCD will tell you that any future
faxes will not be printed as you receive
them.
Press Yes.
Note
• When Fax Preview is turned on your
machine can only print the colour faxes it
receives. It cannot store them in memory.
• When Fax Preview is turned on a backup
copy of received faxes will not be printed,
even if you have set Backup Print On.
• (For Singapore and Hong Kong)
Fax Preview is not available when Fax
Forwarding is turned on.
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6
Chapter 6
When the fax is displayed on the LCD,
press More and the following buttons
will appear on the LCD. Press the button
you want to use to perform the
operation.
Button
Description
Enlarge the fax.
How to print a fax
a
b
c
d
Scroll vertically.
or
Scroll horizontally.
Rotate the fax clockwise.
e
Press More.
Press
(Print).
Do one of the following:
„ Press Print All Pages to print
all pages of the fax. Go to step f.
Press Yes to confirm.
„ Press Print Current Only to
print the displayed page.
Go back to the previous page.
Go to the next page.
„ Press Print From Current to
print the displayed page to the last
page.
Go back to the fax list.
Print the fax.
d
Press the fax you want to view.
„ If the fax is a single page it will start
printing. Go to step f.
Delete the fax.
Close the preview table.
Press Fax Preview.
„ If the fax is multiple pages, go to
step e.
Reduce the fax.
or
6
f
Do one of the following:
„ To delete the fax, press Yes.
Press Stop/Exit.
„ To keep the fax in the memory,
press No.
How to print all faxes in the list
a
b
c
d
Press Fax Preview.
Press More.
Press Print All.
Press Stop/Exit.
How to delete all faxes in the list
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6
a
b
c
Press Fax Preview.
d
Press Stop/Exit.
Press More.
Press Delete All.
Press Yes to confirm.
6
Receiving a Fax
Turning off Fax Preview
a
b
c
d
e
Press Fax Preview.
Press More.
Press Turn Off Fax Preview.
Press Yes to confirm.
If there are faxes stored in the memory,
do one of the following:
„ If you do not want to print the stored
faxes, press Continue.
The machine asks you to confirm the
deletion of the stored faxes.
Press Yes to confirm.
„ If you want to print all the stored
faxes, press Print all faxes.
„ If you do not wish to turn off Fax
Preview, press Cancel.
Press Stop/Exit.
6
Additional receiving
operations
6
Printing a reduced incoming
fax
6
If you choose On, the machine automatically
reduces each page of an incoming fax to fit on
one page of A4, Letter or Legal size paper.
The machine calculates the reduction ratio by
using the page size of the fax and your Paper
Size setting. (See Paper Size on page 26.)
a
b
c
d
e
f
g
h
i
Press MENU.
Press a or b to display Fax.
6
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display
Auto Reduction.
Press Auto Reduction.
Press On (or Off).
Press Stop/Exit.
Receiving a fax at the end of a
conversation
(MFC-790CW only)
6
At the end of a conversation you can ask the
other party to fax you information before you
both hang up.
a
Ask the other party to place the
document in their machine and to press
the Start or Send key.
b
When you hear the other machine's
CNG tones (slowly repeating beeps),
press Mono Start or Colour Start.
c
d
Press Receive to receive the fax.
Replace the handset.
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Chapter 6
Out of Paper Reception
6
As soon as the paper tray becomes empty
during fax reception, the LCD shows
No Paper Fed and begins receiving faxes
into the machine’s memory. Put some paper
in the paper tray. (See Loading paper and
other print media on page 10.)
Setting a Remote Access
Code
The remote access code lets you access the
remote retrieval features when you are away
from your machine. Before you can use the
remote access and retrieval features, you
have to set up your own code. The factory
default code is inactive code (---l).
The machine will carry on receiving the fax,
with the remaining pages being stored in
memory, if enough memory is available.
Further incoming faxes will also be stored into
memory until the memory is full. When the
memory is full the machine will stop
automatically answering calls. To print the
faxes, put fresh paper in the tray.
If you have chosen fax storage, you can still
print a fax from the memory when you are at
your machine (See Memory Receive
(Monochrome only) on page 48).
a
b
c
d
e
f
g
6
a
b
c
d
e
f
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Print Document.
Press Print Document.
Press Mono Start.
Press Stop/Exit.
Note
When you print a fax from the memory, the
fax data will be erased.
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6
You can call your machine from any touch
tone telephone or fax machine, then use the
remote access code and remote commands
to retrieve fax messages.
When a fax is in the memory, the LCD will
show a message (for example,
New Fax: 01).
Printing a fax from the
memory
Remote Retrieval
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Remote Access.
Press Remote Access.
Enter a 3-digit code using numbers 0-9,
l, or # using the buttons on the LCD.
Press OK.
(The preset ‘l’ cannot be changed.)
Note
Do not use the same code as your
Remote Activation Code (l 5 1 (l 9 1 for
New Zealand)) or Remote Deactivation
Code (# 5 1 (# 9 1 for New Zealand)). (See
Operation from extension telephones
on page 68.)
g
Press Stop/Exit.
Note
You can change your code at any time by
entering a new one. If you want to make
your code inactive, press Clear in step f
to restore the inactive setting (---l) and
press OK.
6
Receiving a Fax
Using your Remote Access
Code
a
Dial your fax number from a touch tone
telephone or another fax machine.
b
When your machine answers, enter
your remote access code (3 digits
followed by l) at once.
c
The machine signals if it has received
messages:
6
„ 1 long beep — Fax messages
„ 2 long beeps — Voice messages
„ 3 long beeps — Fax & Voice
messages
6
„ No beeps — No messages
d
When the machine gives two short
beeps, enter a command.
The machine will hang up if you wait
longer than 30 seconds to enter a
command.
The machine will beep three times if you
enter an invalid command.
e
Press 9 0 to stop Remote Access when
you have finished.
f
Hang up.
Note
If your machine is set to Manual mode
and you want to use the remote retrieval
features, wait about 100 seconds after it
starts ringing, and then enter the remote
access code within 30 seconds. This
function may not be available in some
countries e.g. Australia.
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Chapter 6
Remote Fax commands
6
Follow the commands below to access features when you are away from the machine. When you
call the machine and enter your remote access code (3 digits followed by l), the system will give
two short beeps and you must enter a remote command.
Remote commands
Operation details
91
Playing Voice messages
After one long beep, the machine plays the ICM.
1 Repeat or Skip Backward
Press 1 while listening to an ICM to repeat it. If you press 1
before a message, you will hear the previous message.
2 Skip Forward
While playing the ICM, you can skip to the next message.
9 STOP Playing
Stop Playing the ICM.
Erase all ICM
If you hear one long beep, the erase is accepted. If you hear
three short beeps, you cannot erase because all voice
messages have not been played, or there are no voice
messages to erase.
93
*This code erases all recorded messages, not one at a time.
94
Play and Record OGM in Memory
1 Play
1 TAD Message
2 F/T Message
2 Record
1 TAD Message
2 F/T Message
95
1 OFF
You can choose Off after you have retrieved or erased all
your messages.
2 Fax Forwarding
One long beep means the change is accepted. If you hear
three short beeps, you cannot change because something
has not been set up (for example, a Fax Forwarding number
has not been registered). You can register your Fax
Forwarding number by entering 4. (See Changing your Fax
Forwarding number on page 57.) Once you have registered
the number, Fax Forwarding will work.
6 Fax Storage
97
After one long beep, you can record the selected OGM. You
will hear the message played once. You can stop recording
the message by pressing 9.
Change the Fax Forwarding or Fax
Storage settings
4 Fax Forwarding number
96
The machine plays the selected OGM. You can stop playing
OGMs by pressing 9.
Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to receive stored
fax messages. (See Retrieving fax messages on page 57.)
3 Erase faxes from the memory
If you hear one long beep, fax messages have been erased
from the memory.
Check the receiving status
1 Fax
2 Voice
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You can check whether your machine has received any
faxes or voice messages. If yes, you will hear one long
beep. If no, you will hear three short beeps.
Receiving a Fax
Remote commands
98
Operation details
Change the Receive Mode
1 TAD
If you hear one long beep, your change has been accepted.
2 Fax/Tel
3 Fax Only
90
Exit
Pressing 9 0 allows you to exit remote retrieval. Wait for the
long beep, then replace the handset.
Retrieving fax messages
6
You can call your machine from any touch
tone telephone and have your fax messages
sent to a machine. Before you use this
feature, you have to turn on Fax Storage.
a
b
Dial your fax number.
When your machine answers, enter
your remote access code (3 digits
followed by l) at once. If you hear one
long beep, you have messages.
Changing your Fax
Forwarding number
6
You can change the default setting of your fax
forwarding number from another touch tone
telephone or fax machine.
a
b
6
Dial your fax number.
When your machine answers, enter
your remote access code (3 digits
followed by l) at once. If you hear one
long beep, you have messages.
c
When you hear two short beeps,
press 9 6 2.
c
When you hear two short beeps,
press 9 5 4.
d
Wait for the long beep, enter the number
(up to 20 digits) of the remote fax
machine you want your fax messages
sent to using the dial pad, then enter # #.
d
Wait for the long beep, enter the new
number (up to 20 digits) of the remote
fax machine you want your fax
messages forwarded to using the dial
pad, then enter # #.
Note
You cannot use l and # as dial numbers.
However, press # if you want to create a
pause.
e
Hang up after you hear your machine
beep. Your machine will call the other
fax machine, which will then print your
fax messages.
Note
You cannot use l and # as dial numbers.
However, press # if you want to create a
pause.
e
f
Press 9 0 when you have finished.
Hang up after you hear your machine
beep.
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7
Telephone and External devices
Voice operations
7
Voice calls can be made either with the
handset, the cordless handset
(MFC-990CW), the speaker phone, an
extension or external telephone, by dialling
manually, or by using Quick Dial numbers.
If you have a MFC-990CW, please also refer
to the DECT™ Handset BCL-D70 User’s
Guide.
a
To start a voice call, do one of the
following:
„ Pick up the handset. (MFC-790CW
only)
„ Press Speaker Phone.
b
c
When you hear the dial tone, enter a
number using the dial pad or pressing
the Speed Dial.
If you pressed Speaker Phone, speak
clearly toward the microphone .
d
To hang up, do one of the following:
„ Replace the handset. (MFC-790CW
only)
„ Press Speaker Phone.
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7
When the machine rings, instead of lifting the
handset, press Speaker Phone on the
machine. Speak clearly toward the
microphone . To end the call, press
Speaker Phone.
Note
Making a telephone call
Answering calls with the
Speaker Phone
7
Note
7
If you have a bad connection, your caller
might hear your voice echoed during the
call. If you experience this problem, pick
up the handset, or hang up and try the call
again.
Hold
For MFC-790CW
a
Press Erase/Hold to put a call on Hold.
You can replace the handset without
disconnecting the call.
b
Pick up the machine's handset or press
Speaker Phone to release the call from
Hold.
Note
You can pick up an extension telephone
and continue speaking without releasing
the call from Hold on the machine.
7
7
Telephone and External devices
For MFC-990CW
a
b
7
If you answered by pressing
Speaker Phone on the machine, press
Hold/Intercom on the machine to put a
call on Hold.
(MFC-790CW)
When the machine is in Fax/Tel mode and
F/T rings to tell you to pick up a voice call, you
can only answer by picking up the machine’s
handset.
Note
You can pick up an extension telephone
and continue speaking without releasing
the call from Hold on the machine.
If you answer before the machine F/T rings,
you can also pick up the call at an external or
extension telephone.
7
If you have a Pulse dialling service, but need
to send Tone signals (for example, for
telephone banking), follow the instructions
below:
a
b
7
When the machine is in Power Save
condition you can receive faxes if the Power
Save setting is Fax Receive:On. (See
Power Save setting on page 23.)
To release the call from Hold, press
Speaker Phone on the machine.
Tone or Pulse (Not Available
for New Zealand)
Fax/Tel mode in Power Save
condition
(MFC-990CW)
Set Ring Tone to On to hear the rings when
you receive a call. (See Power Save setting
on page 23.)
When the machine is in Fax/Tel mode and
rings, you can only answer at an external or
extension telephone.
Press Speaker Phone on the machine.
Press # on the machine’s control panel.
Any digits dialled after this will send tone
signals.
When you hang up, the machine will return to
the Pulse dialling service.
Fax/Tel mode
7
When the machine is in Fax/Tel mode, it will
use the F/T Ring Time (pseudo/doubleringing) to alert you to pick up a voice call.
If you are at the machine, you can lift the
handset, the cordless handset or press
Speaker Phone to answer.
If you are at an extension telephone, you'll
need to lift the handset during the F/T Ring
Time and then press # 5 1 (# 9 1 for New
Zealand) between the pseudo/double rings. If
no one is on the line, or if someone wants to
send you a fax, send the call back to the
machine by pressing l 5 1 (l 9 1 for New
Zealand).
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7
Chapter 7
Telephone Service for
Australia
Telstra® FaxStream® Duet®
(Distinctive Ring)
Telstra® FaxStream® Duet® is an enhanced
Public Switched Telephone Service (PSTS)
offered by Telstra® that allows you to have an
additional number on one phone line, with its
own distinctive ring pattern. Telstra®
FaxStream® Duet® is a call handling feature
that helps users distinguish voice and
facsimile calls. With FaxStream® Duet®,
incoming calls to a fax number are
announced by a different, distinctive ring
signal. Only one call can be answered (or
made) at any one time and while this call is in
progress, incoming calls to either number will
be presented with a busy tone.
Your machine has a Distinctive Ring function,
allowing you to dedicate one phone number
just for receiving faxes.
Note
After you have set the Distinctive Ring
feature to On, the receive mode is set to
Manual automatically. Your Distinctive
Ring Number does not allow Voice
calls - only Faxes. You can not change the
receive mode from Manual mode while
the Distinctive Ring is set to on.
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What is the Advantage of using
Telstra® FaxStream® Duet® Function?
7
7
Using Telstra® FaxStream® Duet® is the
most efficient way to receive both fax and
telephone calls on the same line. When the
voice call comes in, all phones (extension
and external) and the fax machine will ring to
alert you to pick it up. If a fax call comes in,
the fax machine will answer automatically
without ringing, whereas the extension and
external phones will ring twice with a
distinctive ring pattern. It is also a more
efficient way of operating a Fax machine with
an extension phone as you do not have to use
the remote activation codes. It gives you two
independent numbers without the higher cost
of a second line.
7
Telephone and External devices
How does Telstra® FaxStream® Duet®
Work?
Incoming calls to the voice number, will have
the standard ring pattern of long, long tone,
followed by a pause, repeated, while the new
fax number will have a different ring pattern of
three short bursts of ring, repeated at regular
intervals.
When FaxStream® Duet® is On and you
receive a voice call all extension and external
phones will ring with a standard ring pattern.
The fax machine will ring on the third ring with
a standard ring pattern. All external and the
extension phones will continue to ring, until
you or a telephone answering device can
answer the voice number.
When FaxStream® Duet® is On and you
receive a fax call on the Duet® number the
Fax machine will answer and automatically
receive the fax message without ringing. On
the other hand, all extension and external
phones will ring twice with a distinctive ring
pattern. Do not answer the phone as you are
receiving a fax message.
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring
twice, fax machine is silent.
Registered
Duet (Fax)
Number
Fax machine
automatically
receives and prints
fax message
without ringing.
Main number
(Voice Number)
Fax machine
begins ringing
on third ring.
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
7
Registering the Distinctive Ring
pattern
7
Very Important!
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Your Distinctive Ring Number
does not allow Voice calls - only Faxes. You
cannot change the receive mode to another
mode while the Distinctive Ring is set to on.
a
b
c
d
e
f
g
h
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
Press Miscellaneous.
Press Distinctive.
Press On.
Press Stop/Exit.
Distinctive Ring is now set to on.
Turning off Distinctive Ring
a
b
c
d
e
f
g
h
7
7
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
Press Miscellaneous.
Press Distinctive.
Press Off.
Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choose the Receive
Mode on page 43.)
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Chapter 7
Caller ID
7
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number or name as the telephone
rings. It is a fast way to screen your calls. You
can respond quickly to calls you missed,
because Caller IDs are received and stored in
your machine memory.
7
The Caller ID Appears on the Display
When Your Telephone Rings
To get the Caller ID Service: apply for the
Caller ID service at your local telephone
company, if available.
Note
• If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area or a public
phone. 1
7
For Business
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Residential customers can protect
themselves from unwanted calls.
• If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID. 1
1
Depends on network function.
The Caller ID is Stored in Your
Machine Memory
The machine can store a maximum of the last
30 incoming caller IDs in the memory, along
with the time and date of reception. The 31st
call will cause the oldest ID to be erased.
The Caller ID information stored in the
memory can be used for the following.
„ Printing the Caller ID List.
You can review calls you received by
checking the Caller IDs in memory. This
report will list the Date, Time, Phone
Number (Caller ID) name, and type of Call
(Comment) if available. (See How to print
a report on page 84.)
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7
As your telephone rings, the display shows
you the caller’s phone number or name if the
name has stored in the Speed-Dial. Once you
answer the call, the caller’s ID disappears.
You will see up to the first 16 characters of the
number on the display.
Note
Advantages of Caller ID
How Does the Caller ID Work?
7
Telephone and External devices
Telephone Service for
New Zealand
FaxAbility
How Does FaxAbility Work?
7
7
FaxAbility is a service offered by Telecom
that allows you to have an additional number
on one phone line, with its own distinctive ring
pattern. This way, when you get an incoming
call, you can identify the number being called
by its ring.
How Will the Fax Machine Treat All
Other Numbers?
7
FaxAbility mode ensures that the machine
will answer calls to the FaxAbility (secondary)
number. When a call comes in to your main
number, all the phones will ring. You can set
an external answering device (TAD) to
answer calls on the other number(s).
(See the chart in the following page.)
What is the Advantage of Using the
FaxAbility Function?
Using FaxAbility is the most efficient way to
receive both fax and telephone calls on the
same line. It is much easier for your callers
who dial manually. The fax machine will
answer with receiving tones so they will not
have to press an activation code. And the
people who call to talk on your main number
will not have to talk to your fax machine.
Basically, it gives you two independent
numbers without the higher cost of a second
line.
7
Your telephone number will have the standard
ring pattern of long, long tone, while the new
number will have a ring pattern of long, silence,
long, etc. When FaxAbility is On, you will not
hear the first ring of all incoming calls on the fax
machine. Extension phones will ring as usual. If
the fax machine recognizes the ring pattern, all
ringing will stop and the fax machine will answer
and automatically receive the fax message.
Otherwise, you will hear the extension phones
and the fax machine continue to ring. The fax
machine always listens to the ring pattern
before it answers, so do not pick up the phone
during that time. You will quickly learn to
recognize the ring pattern for faxes, so you will
not be tempted to answer that number. Either
you or a telephone answering device can
answer the main number(s).
Flowchart Sequence of Incoming call
Incoming Call
(either Voice or Fax)
All extension phones ring
twice, fax machine is silent.
7
Registered
Duet (Fax)
Number
Fax machine
automatically
receives and prints
fax message
without ringing.
Main number
(Voice Number)
Fax machine
begins ringing
on third ring.
You answer the call
at an external phone
or an extension
phone or at the
machine's handset.
Telephone Answering
Device (TAD)
answers the call.
Note
After you have set the FaxAbility feature to
On, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the FaxAbility
number, Manual mode means you must
answer all the call yourself. You can not
change the receive mode to the other
mode while the FaxAbility is set to on.
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7
Chapter 7
How to Turn FaxAbility OFF or ON
7
The FaxAbility function is designed to
accommodate the FaxAbility service provided
by Telecom. To change the setting, repeat
steps a-k; Step h is where you can choose
either On or Off.
Call Waiting beeps caused by incoming calls
on your main number can affect fax
transmissions. If you have FaxAbility Service
but don’t have Call Waiting, you need do
nothing at this stage. If you do have Call
Waiting as well as FaxAbility, set the Call
Waiting menu option to On. See below.
a
b
c
d
Caller ID
7
Caller ID is a telephone service that allows
the subscriber to see a display of the caller’s
phone number and name if available as the
telephone rings. It is a fast way to screen your
calls. You can respond quickly to calls you
missed, because Caller IDs are received and
stored in your machine memory.
Note
To get the Caller ID Service, apply for the
Caller ID service at your local telephone
company, if available.
Press MENU.
Press a or b to display Fax.
Press Fax.
Advantages of Caller ID
7
For Business
Press a or b to display Faxability.
All businesses profit from a quicker response
to customer calls. Businesses that provide
mail order services, money-lending services
or provide confidential information, can
protect themselves from false orders or
acceptance of false identification.
At Home
Press Faxability.
Residential customers can protect
themselves from unwanted calls.
Press On (or Off) to set FaxAbility.
If you have FaxAbility service, press On.
How Does the Caller ID Work?
i
j
k
Press a or b to display Call Waiting.
The Caller ID Appears on the Display
When Your Telephone Rings
l
Press Stop/Exit.
Press a or b to display
Miscellaneous.
e
f
g
h
Press Miscellaneous.
Press Call Waiting.
Press On to set Call Waiting.
If you have Call Waiting service, press
On to avoid the trouble caused by Call
Waiting.
7
As your telephone rings, the display shows
you the caller’s phone number or name if
available. Once you answer the call, the
caller’s ID disappears. You will see up to the
first 16 characters of the number and name if
available on the display. (See How to print a
report on page 84.)
Note
• If ID Unknown appears on the display, it
means that the call came from outside
your caller ID service area. 1
• If ID Withheld appears on the display, it
means the caller intentionally blocked the
transmission of his/her ID. 1
1
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Depends on network function.
7
Telephone and External devices
Telephone Service for
Some Countries
Distinctive Ring (For
Singapore and Hong Kong)
7
7
This machine feature lets you use the
Distinctive Ring subscriber service offered by
some telephone companies, which allows
you to have several telephone numbers on
one phone line. Each phone number has its
own Distinctive Ring pattern, so you will know
which phone number is ringing. This is one
way you can have a separate phone number
for your machine.
e
f
g
h
Press Miscellaneous.
a
b
c
d
e
f
g
h
Note
You can switch it off temporarily, then turn
it back on. When you get a new fax
number, make sure you reset this
function.
• The machine will answer only calls to
the Distinctive Ring number.
Very Important!
Press a or b to display
Miscellaneous.
Press Distinctive.
Press On.
Press Stop/Exit.
Distinctive Ring is now set to on.
Turning off Distinctive Ring
Your machine has a Distinctive Ring function,
allowing you to dedicate one phone number
just for receiving faxes. You will need to set
Distinctive Ring to On.
Registering the Distinctive Ring
pattern
d
7
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
7
Press Miscellaneous.
Press Distinctive.
Press Off.
Press Stop/Exit.
Note
7
If you turn off Distinctive Ring, the
machine will stay in Manual receive
mode. You will need to set the Receive
Mode again. (See Choose the Receive
Mode on page 43.)
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manual mode means you must
answer all the calls yourself. You cannot
change the receive mode to another mode
while the Distinctive Ring is set to on.
a
b
c
Press MENU.
Press a or b to display Fax.
Press Fax.
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Chapter 7
Caller ID (For Singapore and
Hong Kong)
The Caller ID feature of this machine lets you
use the Caller ID subscriber service offered
by many local phone companies. Call your
telephone company for details. This service
provides you, by means of the screen display,
the telephone number (or name) of your
caller as the line rings.
After a few rings, the screen displays the
telephone number of your caller (or name, if
available). Once you answer the call, the
Caller ID information disappears from the
screen, but the call information remains
stored in the Caller ID memory.
„ You will see the first 16 characters of the
number or name.
„ ID Unknown display means call
originates outside your Caller ID service
area.
„ ID Withheld display means the caller
has intentionally blocked transmission of
information.
7
Connecting an external
TAD (telephone
answering device)
You may choose to connect an external
answering device. However, when you have
an external TAD on the same telephone line
as the machine, the TAD answers all calls
and the machine ‘listens’ for fax calling (CNG)
tones. If it hears them, the machine takes
over the call and receives the fax. If it does
not hear CNG tones, the machine lets the
TAD continue playing your outgoing message
so your caller can leave you a voice
message.
The TAD must answer within two rings (the
recommended setting is two rings). The
machine cannot hear CNG tones until the
TAD has answered the call, and with four
rings there are only 8 to 10 seconds of CNG
tones left for the fax ‘handshake’. Make sure
you carefully follow the instructions in this
guide for recording your outgoing message.
We do not recommend using the toll saver
feature on your external answering machine if
it exceeds five rings.
Note
Note
If you do not receive all your faxes,
shorten the Ring Delay setting on your
external TAD.
You can print a list of Caller ID information
received by your machine. (See How to
print a report on page 84.)
Caller ID service varies with different
carriers. Call your local phone company to
determine the kind of service available in
your area.
1
1
(Example for Australia)
1
TAD
When the TAD answers a call, the LCD
shows Ext. Tel in Use.
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7
Telephone and External devices
Multi-line connections (PABX)
Improper Setup
Most offices use a central telephone system.
DO NOT connect a TAD elsewhere on the
same telephone line.
Connections
7
The external TAD must be connected as
shown in the previous illustration.
a
Set your external TAD to one or two
rings. (The machine's Ring Delay setting
does not apply.)
b
Record the outgoing message on your
external TAD.
c
d
Set the TAD to answer calls.
7
Brother recommends that all our machines be
connected to a discreet (dedicated) line.
Although a particular PABX may appear to
work with a particular model of fax machine,
we cannot guarantee that the unit will operate
correctly.
While it is often relatively simple to connect a
fax machine to a PABX, (Private Automatic
Branch Exchange), we suggest that you
contact the company that installed your
telephone system and ask them to connect
the fax machine for you.
Brother does not recommend the use of a
PABX line. PABX limitations in general can
cause some functions of the fax machine not
to work correctly.
Set the Receive Mode to Manual and
turn Fax Detect on. (See Choose the
Receive Mode on page 43.)
Recording outgoing message
(OGM) on an external TAD
7
Timing is important in recording this
message.
a
Record 5 seconds of silence at the
beginning of your message. (This allows
your machine time to listen for the fax
CNG tones of automatic transmissions
before they stop.)
b
Limit your speaking to 20 seconds.
Note
We recommend beginning your OGM with
an initial 5-second silence because the
machine cannot hear fax tones over a
resonant or loud voice. You may try
omitting this pause, but if your machine
has trouble receiving, then you must
re-record the OGM to include it.
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7
Chapter 7
External and extension
telephones
Connecting an external or
extension telephone
If you answer a call and no one is on
the line:
7
7
You can connect a separate telephone to
your machine as shown in the diagram below.
External telephone
Using extension telephones
If you answer a fax call on an extension
telephone, you can make your machine take
the call by using the Remote Activation Code.
When you press the Remote Activation Code
l 5 1 (l 9 1 for New Zealand), the machine
starts to receive the fax.
If the machine answers a voice call and
pseudo/double-rings for you to take over, use
the Remote Deactivation Code # 5 1 (# 9 1 for
New Zealand) to take the call at an extension
telephone. (See F/T Ring Time (Fax/Tel
mode only) on page 46.)
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7
If you let the machine answer first, you will
have to go to the machine so you can press
Speaker Phone to send the call to the
cordless handset.
When you are using an external or extension
telephone, the LCD shows
Ext. Tel in Use.
Operation from extension
telephones
Note
If your cordless telephone is connected to the
telephone line cord (See External and
extension telephones on page 68) and you
typically carry the cordless handset
elsewhere, it is easier to answer calls during
the Ring Delay.
(Example for Australia)
2
Press l 5 1 (l 9 1 for New Zealand) and wait
for the chirp or until the LCD shows
Receiving, and then hang up.
Using a cordless external
telephone
(MFC-790CW only)
2
Extension telephone
You should assume that you're receiving a
manual fax.
You can also use the Fax Detect feature to
make your machine automatically take the
call. (See Fax Detect on page 47.)
1
1
7
Using remote codes
Remote Activation code
7
7
7
7
If you answer a fax call on an extension or
external telephone, you can tell your machine
to receive it by dialling the Remote Activation
Code l 5 1 (l 9 1 for New Zealand). Wait for
the chirping sounds then replace the handset.
(See Fax Detect on page 47.) Your caller will
have to press Start to send the fax.
Remote Deactivation code
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(double) Ring after the initial ring delay. If you
pick up the call on an extension telephone
you can turn the F/T Ring off by pressing
# 5 1 (# 9 1 for New Zealand) (make sure you
press this between the rings).
7
Telephone and External devices
Changing the remote codes
7
If you want to use Remote Activation, you
have to turn on the remote codes. The preset
Remote Activation Code is l 5 1 (l 9 1 for
New Zealand). The preset Remote
Deactivation Code is # 5 1 (# 9 1 for New
Zealand). If you want to, you can replace
them with your own codes.
a
b
c
d
e
f
g
h
i
Note
• If you are always disconnected when
accessing your external TAD remotely, try
changing the Remote Activation Code and
Remote Deactivation Code to another
3-digit code using the numbers 0-9, l, #.
• Remote Codes might not work with some
telephone systems.
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Setup Receive.
Press Setup Receive.
7
Press a or b to display Remote Codes.
Press Remote Codes.
Press On (or Off).
Do one of the following.
„ If you want to change the Remote
Activation Code, enter the new code.
Press OK, go to step k.
„ If you do not want to change the
Remote Activation Code, press OK,
go to step j.
j
Do one of the following.
„ If you want to change the Remote
Deactivation Code, enter the new
code.
Press OK, go to step k.
„ If you do not want to change the
Remote Deactivation Code, press
OK, go to step k.
k
Press Stop/Exit.
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8
Dialling and storing numbers
How to Dial
Manual dialling
8
8
Press all of the digits of the fax or telephone
number using the dial pad.
Fax Redial
If you are sending a fax manually and the line
is busy, press Redial or Redial/Pause, and
then press Mono Start or Colour Start to try
again. If you want to make a second call to a
number you recently dialled, you can press
Redial or Redial/Pause and choose one of
the last 30 numbers from the Outgoing Call
List.
Redial or Redial/Pause only works if you
dialled. If you are sending a fax automatically
and the line is busy, the machine will
automatically redial up to three times at five
minute intervals.
Speed Dialling
a
Press Speed Dial.
b
Press the number you want to call. You
can also choose the number by
alphabetical order by pressing # 01 on
LCD.
Note
If the LCD shows Not Registered
when you enter or search a Speed Dial
number, a number has not been stored at
this location.
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8
a
b
c
d
Press Redial or Redial/Pause.
Press the number you want to redial.
Press Send a fax.
Press Mono Start or Colour Start.
Note
In Real Time Transmission the automatic
redial feature does not work when using
the scanner glass.
8
8
Dialling and storing numbers
Outgoing Call history
8
Caller ID history
8
The last 30 numbers you called or sent a fax
to will be stored in the outgoing call history.
You can choose one of these numbers to
telephone, to fax to, add to Speed Dial or
delete from the history.
This feature requires the Caller ID subscriber
service offered by many local telephone
companies. (See Caller ID on page 62.) (See
Caller ID on page 64.) (See Caller ID (For
Singapore and Hong Kong) on page 66.)
a
Press Redial or Redial/Pause.
You can also press History.
b
c
d
Press Outgoing Call tab.
The number, or name if available, from the
last 30 faxes and telephone calls you
received will be stored in the Caller ID history.
You can view the list or choose one of these
numbers to telephone, to fax to, add to
Speed Dial or delete from the history. When
the thirty-first call comes in to the machine, it
replaces information about the first call.
Press the number you want.
Do one of the following:
„ To make a telephone call, press
Make a phone call.
„ To send a fax, press Send a fax.
Press Mono Start or Colour Start.
„ If you want to store the number,
press More and then press
Add to Speed Dial.
a
b
c
Press History.
d
Do one of the following:
Press the number or the name you want
to call.
8
„ To make a telephone call, press
Make a phone call.
(See Storing Speed Dial numbers
from Outgoing Calls on page 73.)
„ To send a fax, press Send a fax.
„ If you want to delete the number from
the Outgoing Call history list, press
More and then press Delete.
Press Mono Start or Colour Start.
„ If you want to store the number,
press More and then press
Add to Speed Dial.
Press Yes to confirm.
e
Press Caller ID hist.
Press Stop/Exit.
(See Storing Speed Dial numbers
from the Caller ID history
on page 73.)
„ If you want to delete the number from
the Caller ID history list, press More
and then press Delete.
Press Yes to confirm.
e
Press Stop/Exit.
Note
You can print the Caller ID list.
(See How to print a report on page 84.)
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Chapter 8
Storing numbers
e
Enter the first fax or telephone number
(up to 20 digits) using the buttons on the
LCD.
Press OK.
f
Do one of the following:
8
You can set up your machine to do the
following types of easy dialling: Speed Dial
and Groups for broadcasting faxes. When
you dial a Quick Dial number, the LCD shows
the name, if you stored it, or the number.
„ Enter the second fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Note
Press OK.
If you lose electrical power, the Quick Dial
numbers that are in the memory will not be
lost.
Storing a pause
„ If you do not want to store a second
number, press OK.
g
8
„ To accept the displayed next
available Speed Dial location, press
OK.
Press Pause or Redial/Pause to put a
3.5-second pause between numbers. If you
are dialling overseas, you can press Pause
or Redial/Pause as many times as needed to
increase the length of the pause.
Storing Speed Dial numbers
You can store up to 100 2-digit Speed Dial
locations with a name, and each name can
have two numbers (Fax/Tel1: and
Fax/Tel2:). When you dial you will only
have to press a few keys. (For example:
Press Speed Dial, the number you want to
make a call and Make a phone call.)
a
b
c
d
„ To enter a different Speed Dial
location, press a 2-digit number
using the buttons on the LCD.
Press OK.
8
Note
If the 2-digit Speed Dial location you
choose is already taken, the OK button on
the LCD will not work. Choose a different
location.
h
When the LCD displays your settings,
press OK to confirm.
i
Do one of the following:
Press Speed Dial.
Press More.
To choose where the number will be
stored, do one of the following:
Press Set Speed Dial.
„ To store another Speed Dial
number, go to step b.
Do one of the following:
„ To finish storing numbers, press
Stop/Exit.
„ Enter the name (up to 16 characters)
using the buttons on the LCD.
Press OK.
(To help you enter letters, see
Entering Text on page 195.)
„ To store the number without a name,
press OK.
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Dialling and storing numbers
Storing Speed Dial numbers
from Outgoing Calls
You can also store Speed Dial numbers from
the Outgoing Call history.
Note
8
If the 2-digit Speed Dial location you
choose is already taken, the OK button on
the LCD will not work. Choose a different
location.
a
Press Redial or Redial/Pause.
You can also press History.
j
When the LCD displays your settings,
press OK to confirm.
b
c
Press Outgoing Call tab.
k
Press Stop/Exit.
d
e
f
Press More.
Press the name or number you want to
store.
Press Add to Speed Dial.
Do one of the following:
„ Enter the name (up to 16 characters)
using the buttons on the LCD.
Press OK.
(To help you enter letters, see
Entering Text on page 195.)
„ To store the number without a name,
press OK.
g
Press OK to confirm the fax or telephone
number you want to store.
h
Do one of the following:
Storing Speed Dial numbers
from the Caller ID history
If you have the Caller ID subscriber service
from your telephone company you can also
store Speed Dial numbers from incoming
calls in the Caller ID History. (See Caller ID
on page 62.) (See Caller ID on page 64.)
(See Caller ID (For Singapore and Hong
Kong) on page 66.)
a
b
c
d
e
f
Press History.
g
Press OK to confirm the fax or telephone
number you want to store.
h
Do one of the following:
„ Enter the second fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Press OK.
„ If you do not want to store a second
number, press OK.
i
To choose where the number will be
stored, do one of the following:
„ To accept the displayed next
available Speed Dial location,
press OK.
„ To enter a different Speed Dial
location, press a 2-digit number
using the buttons on the LCD.
Press OK.
8
8
Press Caller ID hist. tab.
Press the number you want to store.
Press More.
Press Add to Speed Dial.
Do one of the following:
„ Enter the name (up to 16 characters)
using the buttons on the LCD.
Press OK.
(To help you enter letters, see
Entering Text on page 195.)
„ To store the number without a name,
press OK.
„ Enter a second fax or telephone
number (up to 20 digits) using the
buttons on the LCD.
Press OK.
„ If you do not want to store a second
number, press OK.
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Chapter 8
i
f
To choose where the number will be
stored, do one of the following:
„ If you chose Name:, enter the name
(up to 16 characters) using the
buttons on the LCD.
„ To accept the displayed next
available Speed Dial location, press
OK.
(See Entering Text on page 195.)
„ To enter a different Speed Dial
location, press a 2-digit number
using the buttons on the LCD.
Press OK.
„ If you chose Fax/Tel1: or
Fax/Tel2:, enter the new number
(up to 20 digits) using the buttons on
the LCD.
Press OK.
Note
Press OK.
If the 2-digit Speed Dial location you
choose is already taken, the OK button on
the LCD will not work. Choose a different
location.
j
When the LCD displays your settings,
press OK to confirm.
k
Press Stop/Exit.
Changing Speed Dial names
or numbers
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press
. Re-enter the character.
g
Press Speed Dial.
Press More.
Do one of the following:
„ Press Change to edit the names or
numbers.
„ Press Delete to delete all
information in a Speed Dial location.
Press the number you want to delete.
Press OK.
Go to step i.
d
e
Press the number you want to change.
Press Name:, Fax/Tel1: or
Fax/Tel2:.
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Do one of the following:
„ To change more details, go to f.
8
„ Press OK to complete.
You can change a Speed Dial name or
number that has already been stored.
a
b
c
Do one of the following:
The LCD will display your settings.
h
To change another Speed Dial location,
repeat steps b to g.
i
Press Stop/Exit.
Dialling and storing numbers
Setting up groups for
broadcasting
Groups, which can be stored in Speed Dial
location, allow you to send the same fax
message to many fax numbers by pressing
only a Speed Dial, the 2-digit location,
Send a fax and Mono Start. First, you'll
need to store each fax number in a
Speed-Dial location. Then you can include
them as numbers in the Group. Each Group
uses up a Speed Dial location. You can have
up to six Groups, or you can assign up to
198 numbers in a large Group if you have
2 numbers in each location.
(See Storing Speed Dial numbers
on page 72 and Broadcasting (Monochrome
only) on page 37.)
a
b
c
d
e
f
Press Speed Dial.
Press More.
Note
8
You can print a list of all the Speed Dial
numbers. Group numbers will be marked
in the GROUP column. (See Reports
on page 84.)
Changing a Group name
a
b
c
d
Press Speed Dial.
e
f
g
Press the Group Name.
Press Setup Groups.
Enter the Group name (up to
16 characters) using the buttons on the
LCD.
Press OK.
When the LCD displays the next
available Group number, press OK to
confirm.
This Group number and name will
automatically be assigned to the next
available Speed Dial locatiton.
Add Speed Dial numbers to the Group
by pressing them to display a red
checkmark. Press OK.
If you want to list the numbers by
alphabetical order, press # 01 .
g
When the LCD displays the Group
Name and numbers, press OK to
confirm.
h
Press Stop/Exit.
8
Press More.
Press Change.
Press a or b to display the Group Name
you want to change.
Press Name:.
Enter the new name (up to
16 characters) using the buttons on the
LCD.
Press OK.
(See Entering Text on page 195. For
example, type NEW CLIENTS.)
Note
How to change the stored name or
number:
If you want to change a character, press
d or c to position the cursor under the
character you want to change, and then
press
. Re-enter the character.
h
i
Press OK.
Press Stop/Exit.
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8
Chapter 8
Deleting a Group
a
b
c
d
e
f
g
Press Speed Dial.
Press Delete.
Press a or b to display the Group you
want to delete.
Press the Group Name.
Press OK.
Press Stop/Exit.
e
f
g
Press Speed Dial.
Press More.
Press Change.
Press a or b to display the Group you
want to change.
Press the Group.
Press Add/Delete.
Press a or b to display the number you
want to delete from the Group.
h
Press the check box of the number you
want to delete to uncheck it.
Press OK to confirm.
i
j
Press OK.
Press Stop/Exit.
Combining Quick Dial
numbers
Sometimes you may want to choose from
several long distance carriers when you
make a call. Rates may vary depending on
the time and destination. To take advantage
of low rates, you can store the access codes
of long-distance carriers and credit card
numbers as Speed Dial numbers. You can
store these long dialling sequences by
dividing them and setting them up as
separate Speed Dial numbers in any
combination. You can even include manual
dialling using the dial pad. (See Storing
Speed Dial numbers on page 72.)
Press More.
Deleting a number from a Group
a
b
c
d
8
8
For example, you might have stored ‘555 ’ on
Speed Dial: 03 and ‘7000 ’ on Speed Dial: 02.
You can use them both to dial ‘555-7000’ if
you press the following keys:
a
b
c
Press Speed Dial.
d
e
f
Press Speed Dial.
Press #03.
Press Send a fax or
Make a phone call.
Press #02.
Do one of the following:
„ To make a telephone call, press
Make a phone call.
„ To send a fax, press Send a fax.
Go to step g.
g
Press Mono Start or Colour Start.
You will dial ‘555-7000 ’.
To temporarily change a number, you can
substitute part of the number with manual
dialling using the dial pad. For example, to
change the number to 555-7001 you could
press Speed Dial, choose #03, press
Send a fax or Make a phone call, and
then press 7001 using the dial pad.
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8
Dialling and storing numbers
Note
If you must wait for another dial tone or
signal at any point in the dialling
sequence, create a pause in the number
by pressing Pause or Redial/Pause.
Each key press adds a 3.5-second delay.
8
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9
Digital TAD
TAD-Mode for internal
TAD
9
„ F/T Message
9
The TAD feature will store up to 99 incoming
messages. Messages are stored in the order
in which they are received.
Your OGM must be less than 20 seconds
long.
Voice messages can be up to 3 minutes in
length, and can also be picked up remotely
(see Using your Remote Access Code
on page 55). The number of messages you
can store will depend on how much memory
is being used by other features (for example,
delayed and stored faxes).
In the event of a power failure your machine
will retain messages that are in the memory
for approximately 24 hours.
Setting up the TAD
To enter TAD mode, follow the steps below:
Record your TAD OGM
(TAD Message).
b
Press
a
b
c
d
e
f
Press MENU.
g
Press either TAD Message or
F/T Message.
h
i
Press Record MSG.
9
Recording the TAD outgoing message
(TAD Message) is the first step you need to
follow before you can use the TAD feature.
a
This message is played when a call is
received and your machine is set to
Fax/Tel mode. The caller will not be able
to leave a message. See Fax/Tel OGM
(Announcement) on page 79.
Press Fax.
Press a or b to display Setup TAD.
Press Setup TAD.
Press OGM.
The LCD prompts you to choose an
OGM.
Record your message, using one of the
options below:
„ (MFC-790CW)
to activate the TAD.
Outgoing message (OGM)
Press a or b to display Fax.
Pickup the handset, record your
message, and replace the handset
when finished.
9
„ (MFC-990CW)
Recording your OGM
9
Use the integrated microphone
record your message. Press
Stop/Exit when finished.
You can record the following two different
types of OGM:
„ TAD Message
This message will be played when a call is
received. The caller will be able to leave a
voice or fax message.
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j
Press Stop/Exit.
to
Digital TAD
Listening to your OGM
a
b
c
d
e
f
g
h
Press MENU.
i
Press Stop/Exit.
Fax/Tel OGM
(Announcement)
9
If your machine is set to Fax/Tel receive
mode this message will be played by your
Brother machine to a caller. Unlike the TAD
OGM, the caller will not be able to leave a
message.
Press a or b to display Fax.
Press Fax.
Press a or b to display Setup TAD.
To record your Fax/Tel OGM follow the
instructions on Outgoing message (OGM)
on page 78.
Press Setup TAD.
Press OGM.
Press TAD Message or F/T Message.
Press Playing OGM.
Adjust the volume by pressing d or c.
Erasing your OGM
a
b
c
d
e
f
g
h
i
9
If you need to review the steps for setting up
the Fax/Tel receive mode, see Receive
modes on page 43.
Activating TAD mode
When the
9
light glows, TAD mode is
9
Press MENU.
active. Press
to enter TAD mode.
Press a or b to display Fax.
9
Press Fax.
Press a or b to display Setup TAD.
Press Setup TAD.
Press OGM.
Press TAD Message or F/T Message.
Press Erase MSG.
Do one of the following:
„ Press Yes to erase the OGM.
„ Press No to exit without erasing.
j
Press Stop/Exit.
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Chapter 9
Managing your
messages
Erasing incoming messages
9
To erase voice messages individually
Message indicator
9
a
Press Play/Record or Play.
The machine will sound a two second
beep and begins message playback.
Each message is preceded by one long
beep, and followed by two short beeps.
b
To erase a specific message, press
Erase/Hold or Erase immediately after
the two short beeps, or while the
message is playing.
c
Do one of the following:
The
light flashes if there are any new
messages waiting for you.
The LCD displays the total number of voice
and fax messages stored in the TAD
memory.
Fax messages are only stored when Fax
Storage or Fax Preview is turned on. See
Memory Receive (Monochrome only)
on page 48.
Playing voice messages
All messages are played in the order they
were recorded. The LCD shows the number
of the current message, the total number of
messages, and the time and date the
message was recorded.
Follow the steps below to listen to your voice
messages:
a
Press Play/Record or Play.
The following commands are available
when playing messages:
Repeats a message.
Skips to the next message.
or
b
Adjusts the volume.
Press Stop/Exit.
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9
9
„ Press Yes to erase the message.
„ Press No to cancel.
9
To erase all of your messages
a
b
Press Erase/Hold or Erase.
Do one of the following:
„ Press Yes to erase all of your voice
messages.
„ Press No to cancel.
9
Digital TAD
Additional TAD
operations
Setting the maximum time for
incoming messages
9
9
Your machine’s default setting will save
incoming messages up to 30 seconds long.
To change this setting follow the steps below:
a
b
c
d
e
f
g
h
Press MENU.
Press a or b to display Fax.
Press Fax.
Press ICM Max.Time.
Press the maximum time setting for
incoming messages (30, 60, 120 or
180 seconds).
Press Stop/Exit.
This way, when you call your machine for
remote retrieval, if it rings three times, you
have no messages and can hang up to avoid
a toll charge.
Press a or b to display
Setup Receive.
Press Setup Receive.
Press a or b to display Ring Delay.
Press Ring Delay.
Press Toll Saver.
Press On (or Off).
Press Stop/Exit.
9
This feature lets you turn the speaker volume
for voice messages On or Off. When you turn
the monitor Off, you will not hear messages
as they come in.
Press Setup TAD.
When the toll saver feature is on, the machine
will answer after two rings if you do have
voice or fax messages, and after four rings if
you do not have any messages.
e
f
g
h
i
j
Press Fax.
ICM Recording Monitor
Press a or b to display Setup TAD.
Setting toll saver
c
d
9
a
b
c
d
e
f
g
h
Press MENU.
9
Press a or b to display Fax.
Press Fax.
Press a or b to display Setup TAD.
Press Setup TAD.
Press ICM Rec.Monitr.
Press Off or On.
Press Stop/Exit.
The toll saver feature is only available when
TAD mode is on. When toll saver is On, it
overrides your ring delay setting.
If you are using Distinctive Ring, do not use
the Toll Saver feature.
a
b
Press MENU.
Press a or b to display Fax.
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Chapter 9
Recording a conversation
(MFC-790CW only)
If you are using the handset, you can record
a telephone conversation by pressing
Play/Record during the conversation. Your
recording can be as long as the incoming
message maximum time (up to 3 minutes).
(See Setting the maximum time for incoming
messages on page 81.) The other party will
hear an intermittent beeping while recording.
To stop recording, press Stop/Exit.
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9
10
Printing Reports
Fax reports
Transmission Verification
Report
g
Press On, On+Image, Off or
Off+Image.
h
Press Stop/Exit.
10
You need to set up the Transmission
Verification Report and Journal Period using
the MENU button.
10
10
You can use the Transmission Verification
Report as proof that you sent a fax. This
report lists the time and date of transmission
and whether the transmission was successful
(OK). If you choose On or On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Choosing On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
When the Transmission Verification Report is
turned Off or Off+Image, the Report will
only print if there is a transmission error, and
the fax could not be sent.
10
Note
If you choose On+Image or Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off. (See Real
time transmission on page 39.)
a
b
c
d
e
f
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Report Setting.
Press Report Setting.
Press Transmission.
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Chapter 10
Fax Journal (activity report)
10
You can set the machine to print a journal at
specific intervals (every 50 faxes, 6, 12 or
24 hours, 2 or 7 days). If you set the interval
to Off, you can still print the report by
following the steps on How to print a report
on page 84. The factory setting is
Every 50 Faxes.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Report Setting.
Press Report Setting.
Press Journal Period.
Press d or c to choose an interval.
(If you choose 7 days, the LCD will ask
you to choose the first day for the 7-day
countdown.)
„ 6, 12, 24 hours, 2 or 7 days
The machine will print the report at
the chosen time and then erase all
jobs from its memory. If the
machine's memory becomes full with
200 jobs before the time you chose
has passed, the machine will print
the Journal early and then erase all
jobs from the memory. If you want an
extra report before it is due to print,
you can print it without erasing the
jobs from the memory.
„ Every 50 Faxes
The machine will print the Journal
when the machine has stored
50 jobs.
h
i
Enter the time to start printing in 24-hour
format.
Press OK.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
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Reports
10
The following reports are available:
„ XMIT Verify
Prints a Transmission Verification Report
for your last transmission.
„ Help List
A help list showing how to program your
machine.
„ Quick Dial
Lists names and numbers stored in the
Speed Dial memory, in alphabetical or
numerical order.
„ Fax Journal
Lists information about the last incoming
and outgoing faxes. (TX: Transmit.)
(RX: Receive.)
„ User Settings
Lists your settings.
„ Network Config
Lists your Network settings.
„ Caller ID hist.
Lists the available Caller ID information
about the last 30 received faxes and
telephone calls.
How to print a report
a
b
Press MENU.
Press a or b to display
Print Reports.
c
d
e
Press Print Reports.
f
g
Press Mono Start.
Press the report you want.
(Quick Dial Only) Press
Alphabetical Order or
Numerical Order.
Press Stop/Exit.
10
11
Polling
Polling overview
11
11
Polling lets you set up your machine so other
people can receive faxes from you, but they
pay for the call. It also lets you call somebody
else’s fax machine and receive a fax from it,
so you pay for the call. The polling feature
needs to be set up on both machines for this
to work. Not all fax machines support polling.
Polling receive
11
Polling receive lets you call another fax
machine to receive a fax.
Setup to receive polling
a
b
c
d
e
Press
f
Press Mono Start or Colour Start.
11
(Fax).
Press d or c to display Polling RX.
Press Polling RX.
Press Standard.
Enter the fax number you are polling
using Speed Dial or the dial pad on
the control panel.
Setup to receive polling with
secure code
11
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Secure Polling only works with Brother fax
machines. If you want to get a fax from a
secured Brother machine you have to enter
the secure code.
a
b
c
d
e
Press
f
Enter the fax number you are polling
using Speed Dial or the dial pad on
the control panel.
g
Press Mono Start or Colour Start.
(Fax).
Press d or c to display Polling RX.
Press Polling RX.
Press Secure.
Enter a 4-digit secure code using the
buttons on the LCD.
This is the same as the security code of
the fax machine you are polling.
Press OK.
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11
Chapter 11
Setup to receive delayed
polling
11
Delayed polling lets you set the machine to
begin polling receive at a later time. You can
only set up one delayed polling operation.
a
b
c
d
e
f
g
Press
f
g
h
Press Broadcasting.
Do one of the following:
„ Press Add Number and enter a
number using a LCD buttons.
(Fax).
Press OK.
„ Press Speed Dial. Press a or b to
select a number.
Press d or c to display Polling RX.
Press Polling RX.
Press OK.
Press Timer.
Enter the time (in 24-hour format) you
want to start polling.
For example, enter 21:45 for 9:45 PM.
Press OK.
Enter the fax number you are polling
using Speed Dial or the dial pad on
the control panel.
i
After you have entered all the fax
numbers by repeating step h, press OK.
j
Press Mono Start.
The machine polls each number or
group in turn for a document.
Cancelling a Sequential
Polling Job
Press Mono Start or Colour Start.
The machine makes the polling call at
the time you entered.
Sequential polling
(Monochrome only)
Press d or c to display Broadcasting.
a
b
Press Stop/Exit.
Do one of the following:
„ To cancel the entire sequential
polling job, press
Entire Seq. Poll. Go to step c.
11
Sequential polling lets you request
documents from several fax machines in one
operation.
„ To cancel the current job, press the
button that displays the number
being dialled. Go to step d.
a
b
c
d
e
„ To exit without cancelling, press
Stop/Exit.
Press
(Fax).
Press d or c to display Polling RX.
Press Polling RX.
c
Press Standard, Secure or Timer.
„ If you chose Timer, enter the time
(24-hour format) you want to begin
polling and press OK, go to step f.
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When the LCD asks if you want to
cancel the entire sequential polling job,
do one of the following:
„ Press Yes to confirm.
Do one of the following:
„ If you chose Standard, go to
step f.
„ If you chose Secure, enter a fourdigit number, press OK, go to step f.
11
„ To exit without cancelling, press No
or Stop/Exit.
d
Do one of the following:
„ To cancel the current job, press Yes.
„ To exit without cancelling, press No
or Stop/Exit.
Polling
Polled transmit
(Monochrome only)
Setup for polled transmit with
secure code
Secure Polling lets you restrict who can get
the documents you set up to be polled.
Polled transmit lets you set up your machine
to wait with a document so another fax
machine can call and retrieve it.
Secure Polling only works with Brother fax
machines. If another person wants to retrieve
a fax from your machine, they will have to
enter the secure code.
The document will be stored and can be
retrieved by any other fax machine until you
delete it from the memory. (See Checking
and cancelling waiting jobs on page 40.)
Setup for polled transmit
a
b
c
d
e
f
g
Press
11
(Fax).
Load your document.
Press d or c to display Polled TX.
a
Press
b
c
d
e
f
Load your document.
g
h
Press Mono Start.
Press Polled TX.
Press Standard.
Press Mono Start.
If you are using the scanner glass, the
LCD will prompt you to choose one of
the following options.
„ Press No or Mono Start to send the
document.
Place the next page on the scanner
glass, press Mono Start. Repeat g and
h for each additional page.
Your machine will automatically send
the fax.
(Fax).
Press d or c to display Polled TX.
Press Polled TX.
Press Secure.
Enter a 4-digit number using the buttons
on the LCD.
Press OK.
If you are using the scanner glass, the
LCD will prompt you to choose one of
the following options.
„ Press Yes to send another page.
Go to i.
„ Press Yes to send another page.
Go to h.
h
11
11
11
„ Press No or Mono Start to send the
document.
i
Place the next page on the scanner
glass, press Mono Start. Repeat h and
i for each additional page.
Your machine will automatically send
the fax.
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Chapter 11
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Section III
Copy
Making copies
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III
90
12
Making copies
How to copy
12
Note
12
Entering Copy mode
12
When you want to make a copy, press
(Copy) to illuminate it in blue.
• The default setting is Fax mode. You can
change the amount of time that the
machine stays in Copy mode after the last
copy operation. (See Mode Timer
on page 25.)
• Book Copy and Watermark Copy
features are supported by technology
from Reallusion, Inc.
Making a single copy
The LCD shows:
1
Favorite
COPY
Quality
Normal
1
Enlarge/
Reduce
100%
Press
c
Press Mono Start for B&W copy or
Colour Start for colour copy.
Paper Type
Plain Paper
No. of Copies
Press the number box directly and enter the
number you want.
Also you can enter the number of copies by
pressing
or
on the screen (as shown
above).
Press d or c to scroll through the copy
options. Press the option that you want to set.
„
„
„
„
„
„
„
„
„
„
„
a
b
Quality (See page 91.)
Enlarge/Reduce (See page 92.)
Paper Type (See page 94.)
Paper Size (See page 95.)
Brightness (See page 94.)
Contrast (See page 94.)
Stack/Sort (See page 94.)
Page Layout (See page 93.)
Book Copy (See page 95.)
Watermark Copy (See page 95.)
Favorite Settings (See page 96.)
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12
(Copy).
Load your document.
(See Loading documents on page 21.)
Making multiple copies
12
You can make up to 99 copies in one print
run.
a
Press
b
Load your document.
(See Loading documents on page 21.)
c
d
Enter the number of copies you want.
(Copy).
Press Mono Start for B&W copy or
Colour Start for colour copy.
Note
To sort the copies, press d or c to choose
Stack/Sort. (See Sorting copies using
the ADF on page 94.)
Stop copying
To stop copying, press Stop/Exit.
12
Making copies
Copy settings
12
You can change the copy settings temporarily
for the next multiple copies.
The machine returns to its default settings
after 1 minute, or if the Mode Timer returns
the machine to Fax mode. (See Mode Timer
on page 25.)
If you have finished choosing settings, press
Mono Start or Colour Start.
If you want to choose more settings, press
d or c.
Note
You can save some of the settings that
you use most often by setting them as a
favourite (up to three can be saved).
These settings will stay until you change
them again. (See Setting your favourites
on page 96.)
Changing copy speed and
quality
12
You can choose from a range of quality. The
factory setting is Normal.
„ Fast
Fast copy speed and lowest amount of ink
used. Use to save time printing
documents to be proof-read, large
documents or many copies.
„ Normal
Normal is the recommended mode for
ordinary print outs. This produces good
copy quality with good copy speed.
„ Best
Use best mode to copy precise images
such as photographs. This provides the
highest resolution and slowest speed.
a
Press
b
c
d
e
f
g
Load your document.
(Copy).
Enter the number of copies you want.
Press d or c to display Quality.
Press Quality.
Press Fast, Normal or Best.
If you do not want to change additional
settings, press Mono Start or
Colour Start.
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12
Chapter 12
Enlarging or reducing the
image copied
h
12
You can choose an enlargement or reduction
ratio. If you choose Fit to Page, your
machine will adjust the size automatically to
the paper size you set. If you want this
setting, use the scanner glass.
a
Press
b
c
d
Load your document.
(Copy).
Enter the number of copies you want.
Press d or c to display
Enlarge/Reduce.
e
f
Press Enlarge/Reduce.
g
Do one of the following:
Press 100%, Enlarge, Reduce,
Fit to Page or Custom(25-400%).
„ If you chose Enlarge or Reduce,
press the enlargement or reduction
ratio you want.
„ If you chose Custom(25-400%),
enter an enlargement or reduction
ratio from 25% to 400%.
Press OK.
„ If you chose 100% or Fit to Page,
go to step h.
100%
198% 10x15cm i A4
186% 10x15cm i LTR
142% A5 i A4
97% LTR i A4
93% A4 i LTR
83% LGL i A4
69% A4 i A5
47% A4 i 10x15cm
Fit to Page
Custom(25-400%)
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If you do not want to change additional
settings, press Mono Start or
Colour Start.
Note
• Page Layout is not available with
Enlarge/Reduce.
• Page Layout, Sort, Book Copy and
Watermark Copy are not available with
Fit to Page.
• Fit to Page does not work properly
when the document on the scanner glass
is skewed more than 3 degrees. Using the
document guidelines on the left and top,
place your document in the upper left
hand corner, with the document face down
on the scanner glass.
• Fit to Page is not available for a Legal
size document.
Making copies
Making N in 1 copies or a
poster (Page Layout)
h
If you do not want to change additional
settings, press Mono Start or
Colour Start to scan the page.
If you placed the document in the ADF
or are making a poster, the machine
scans the pages and starts printing.
If you are using the scanner glass, go
to step i.
i
After the machine scans the page,
press Yes to scan the next page.
j
Place the next page on the scanner
glass.
Press Mono Start or Colour Start.
Repeat steps i and j for each page of
the layout.
k
After all the pages have been scanned,
press No to finish.
12
The N in 1 copy feature can help you save
paper by letting you copy two or four pages
onto one printed page.
You can also produce a poster. When you
use the poster feature your machine divides
your document into sections, then enlarges
the sections so you can assemble them into a
poster. If you want to print a poster, use the
scanner glass.
Note
Watermark Copy, Book Copy, Sort
and Enlarge/Reduce are not available
with Page Layout.
Important
„ Please make sure paper size is set to
Letter or A4.
Place the document face down in the
direction shown below:
„ 2 in 1 (P)
„ You cannot use the Enlarge/Reduce
setting with the N in 1 and Poster features.
„ If you are producing multiple colour
copies, N in 1 copy is not available.
„ 2 in 1 (L)
„ (P) means Portrait and (L) means
Landscape.
„ You can only make one poster copy at a
time.
a
Press
b
c
d
e
f
Load your document.
g
(Copy).
Enter the number of copies you want.
Press d or c to display Page Layout.
Press Page Layout.
„ 4 in 1 (P)
12
„ 4 in 1 (L)
„ Poster (3 x 3)
You can make a poster size copy of a
photograph.
Press d or c to display Off(1in1),
2in1(P), 2in1(L), 4in1(P),
4in1(L) or Poster (3 x 3).
Press the setting of your choice.
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Chapter 12
Sorting copies using the ADF
12
You can sort multiple copies. Pages will be
stacked in the order 321, 321, 321, and so on.
a
Press
b
c
d
e
f
g
Load your document.
(Copy).
Enter the number of copies you want.
Press d or c to display Stack/Sort.
Press Stack/Sort.
Press Sort.
If you do not want to change additional
settings, press Mono Start or
Colour Start.
Contrast
12
You can adjust the copy contrast to help an
image look sharper and more vivid.
a
Press
b
c
d
e
f
Load your document.
g
(Copy).
Enter the number of copies you want.
Press d or c to display Contrast.
Press Contrast.
Press d or c to change the contrast.
Press OK.
If you do not want to change additional
settings, press Mono Start or
Colour Start.
Note
Paper Options
Fit to Page, Page Layout and
Book Copy are not available with Sort.
Paper Type
Adjusting Brightness and
Contrast
Brightness
12
12
You can adjust the copy brightness to make
copies darker or lighter.
a
Press
b
c
d
e
f
Load your document.
g
If you do not want to change additional
settings, press Mono Start or
Colour Start.
(Copy).
Enter the number of copies you want.
Press d or c to display Brightness.
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12
If you are copying on special paper, set the
machine for the type of paper you are using to
get the best print quality.
a
Press
b
c
d
e
f
Load your document.
g
If you do not want to change additional
settings, press Mono Start or
Colour Start.
Press Brightness.
Press d or c to make a darker or lighter
copy.
Press OK.
12
(Copy).
Enter the number of copies you want.
Press d or c to display Paper Type.
Press Paper Type.
Press Plain Paper, Inkjet Paper,
Brother BP71, Other Glossy or
Transparency.
Making copies
Paper Size
12
If copying on paper other than A4 size, you
will need to change the paper size setting.
You can copy only on Letter, Legal, A4, A5 or
Photo 10 cm × 15 cm paper.
a
Press
b
c
d
e
f
Load your document.
g
If you do not want to change additional
settings, press Mono Start or
Colour Start.
g
Adjust the skewed data using
or
.
Remove the shadows by using d or c.
h
If you have finished making corrections,
press Mono Start or Colour Start.
Note
(Copy).
Book Copy is not available with
Page Layout, Sort, Fit to Page
and Watermark Copy.
Enter the number of copies you want.
Press d or c to display Paper Size.
Watermark Copy
Press Paper Size.
You can place a logo or text into your
document as a Watermark. You can select
one of the template watermarks, data from
your media cards or USB Flash memory
drive, or scanned data.
Press A4, A5, 10x15cm, Letter or
Legal.
Book Copy
Note
12
Book copy corrects dark borders and skew
when copying from the scanner glass. Your
machine can correct the data automatically or
you can make specific corrections.
a
Press
b
c
d
e
f
Load your document.
(Copy).
Watermark Copy is not available with
Fit to Page, Page Layout and
Book Copy.
a
Press
b
Press d or c to display
Watermark Copy.
c
d
Press Watermark Copy.
Enter the number of copies you want.
Press Book Copy.
„ If you want the machine to correct
the data automatically, press On and
go to step h.
Press Use Watermark.
Do one of the following:
12
„ If you want to use your own data as a
watermark, press Use Image and
go to step f.
Do one of the following:
Press Mono Start or Colour Start
and go to step g.
(Copy).
„ If you want to use a template from
the machine, press
Edit Template and go to step e.
Press d or c to display Book Copy.
„ If you want to correct the data
yourself, press On(Preview).
12
e
Press Text and choose the data you
want to use, CONFIDENTIAL, DRAFT or
COPY. Press OK.
Change other watermark settings from
the available options as needed.
Press OK. Go to step g.
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Chapter 12
f
Do one of the following:
„ If you want to use a document as the
watermark, press Scan.
Place the document that you want to
use for the watermark on the scanner
glass and press Mono Start or
Colour Start.
Setting your favourites
You can store the copy settings that you use
most often by setting them as a favourite. You
can set up to three favorites.
a
Press
The scanned data will be shown on
the LCD.
b
Choose the copy option and settings
you want to store.
Press OK and remove the watermark
document you scanned.
c
Press d or c to display
Favorite Settings.
d
e
Press Favorite Settings.
Go to step g.
„ If you want to use data from a media
card or USB Flash memory drive as
the watermark, insert the media card
or USB flash memory drive and then
press Media.
The image will be shown on the LCD.
Press the image you want to use for
the watermark.
Change other watermark settings
from the available options as
needed.
Press OK.
Go to step g.
CAUTION
DO NOT take out the memory card or USB
Flash memory drive while Photo Capture
is blinking to avoid damaging the card, USB
Flash memory drive or data stored on the
card.
g
Press OK to confirm to use watermark.
Load the document you want to copy.
h
i
Enter the number of copies you want.
If you do not want to change additional
settings, press Mono Start or
Colour Start.
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12
(Copy).
Press Store.
Note
Set Watermark Copy to Off or
Template when storing Favorite
Settings.
f
Press the location where you want to
store your setting for Favorite:1,
Favorite:2 or Favorite:3.
g
Do one of the following:
„ If you want to rename your setting,
press
to delete characters. Then
enter the new name (up to
12 characters).
Press OK. (See Entering Text
on page 195.)
„ If you do not want to rename your
setting, press OK.
Making copies
Retrieving your favourite setting
12
When you are ready to use one of your
favourite set of settings, you can recall it.
‘Out of Memory’
message
12
a
Press
b
c
Press Favorite.
If the Out of Memory message appears
while scanning documents, press Stop/Exit
to cancel or Mono Start or Colour Start to
copy the scanned pages.
Press the favourite setting you want to
retrieve.
You will need to clear some jobs from the
memory before you can continue.
(Copy).
To free up extra memory, do the following:
Rename your favourite setting
12
After you stored your favorite setting, you can
rename it.
a
Press
b
Press d or c to display
Favorite Settings.
c
d
e
Press Favorite Settings.
f
Enter the new name (up to
12 characters). (See Entering Text
on page 195.)
g
Press OK.
(Copy).
„ Turn off Memory Receive. (See Memory
Receive (Monochrome only) on page 48.)
„ Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 54.)
When you get an Out of Memory
message, you may be able to make copies if
you first print incoming faxes in the memory to
restore the memory to 100%.
Press Rename.
Press the favourite setting you want to
rename.
12
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Chapter 12
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Section IV
Direct Photo Printing
IV
Printing photos from a memory card or
USB Flash memory drive
Printing photos from a camera
Wireless photo printing (MFC-990CW only)
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100
116
120
13
Printing photos from a memory
card or USB Flash memory drive
PhotoCapture Center™
Operations
Using a memory card or USB
Flash memory drive
Printing from a memory card
or USB Flash memory drive
without a PC
Your Brother machine has media drives
(slots) for use with the following popular
digital camera media: CompactFlash®,
Memory Stick®, Memory Stick Pro™, SD,
SDHC, xD-Picture Card™ and USB Flash
memory drives.
13
13
13
13
Even if your machine is not connected to your
computer, you can print photos directly from
digital camera media or a USB Flash memory
drive. (See Print Images on page 103.)
Scanning to a memory card or
USB Flash memory drive
without a PC
SD, SDHC
xD-Picture Card™
22 mm or less
11 mm or less
13
You can access a memory card or USB Flash
memory drive that is inserted in the front of
the machine from your computer.
(See PhotoCapture Center™ for Windows®
or Remote Setup & PhotoCapture Center™
for Macintosh® in the Software User's Guide
on the CD-ROM.)
Memory Stick ®
Memory Stick Pro™
13
You can scan documents and save them
directly to a memory card or USB Flash
memory drive. (See Scan to a memory card
or USB Flash memory drive on page 112.)
Using PhotoCapture Center™
from your computer
CompactFlash®
USB Flash memory
drive
„ miniSD™ can be used with a miniSD™
adapter.
„ microSD can be used with a microSD
adapter.
„ Memory Stick Duo™ can be used with a
Memory Stick Duo™ adapter.
„ Memory Stick Pro Duo™ can be used with
a Memory Stick Pro Duo™ adapter.
„ Memory Stick Micro(M2) can be used with
a Memory Stick Micro(M2) adapter.
„ Adapters are not included with the
machine. Contact a third party supplier for
adapters.
The PhotoCapture Center™ feature lets you
print digital photos from your digital camera at
high resolution to get photo quality printing.
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Printing photos from a memory card or USB Flash memory drive
Memory cards or USB Flash
memory drive folder structure
Please be aware of the following:
13
Your machine is designed to be compatible
with modern digital camera image files,
memory cards and USB Flash memory drive;
however, please read the points below to
avoid errors:
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
„ PhotoCapture Center™ printing must be
performed separately from PhotoCapture
Center™ operations using the PC.
(Simultaneous operation is not available.)
„ IBM Microdrive™ is not compatible with
the machine.
„ The machine can read up to 999 files on a
memory card or USB Flash memory drive.
„ CompactFlash® Type II is not supported.
„ This product supports xD-Picture Card™
Type M / Type M+ / Type H (Large Capacity).
„ The DPOF file on the memory cards must
be in a valid DPOF format. (See DPOF
printing on page 106.)
„ When printing Print Index or Print Image,
PhotoCapture Center™ will print all valid
images, even if one or more images have
been corrupted. Corrupted images will not
be printed.
„ (memory card users)
Your machine is designed to read memory
cards that have been formatted by a digital
camera.
When a digital camera formats a memory
card it creates a special folder into which it
copies image data. If you need to modify
the image data stored on a memory card
with your PC, we recommend that you do
not modify the folder structure created by
the digital camera. When saving new or
modified image files to the memory card
we also recommend you use the same
folder your digital camera uses. If the data
is not saved to the same folder, the
machine may not be able to read the file or
print the image.
„ (USB Flash memory drive users)
This machine supports USB Flash
memory drives that have been formatted
by Windows®.
13
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Chapter 13
Getting started
13
Firmly put a memory card or USB Flash
memory drive into the correct slot.
„ Photo Capture light is blinking, memory
card or USB Flash memory drive is being
read or written to.
CAUTION
DO NOT unplug the power cord or remove
the media from the media drive (slot) or
USB direct interface while the machine is
reading or writing to the media (the
Photo Capture key is blinking). You will
lose your data or damage the card.
1
2
3 4 5
1
USB Flash memory drive
2
CompactFlash®
3
SD, SDHC
4
Memory Stick®, Memory Stick Pro™
5
xD-Picture Card™
CAUTION
The USB direct interface supports only a
USB Flash memory drive, a PictBridge
compatible camera, or a digital camera that
uses the USB mass storage standard. Any
other USB devices are not supported.
The machine can only read one device at a
time.
Entering PhotoCapture mode
After you insert the memory card or USB
Flash memory drive, press the
(Photo Capture) key to illuminate it in
blue and the LCD displays the PhotoCapture
options.
The LCD shows:
PhotoCapture
View
Photos
Photo Capture key indications:
„ Photo Capture light is on, the memory
card or USB Flash memory drive is
correctly inserted.
„ Photo Capture light is off, the memory
card or USB Flash memory drive is not
correctly inserted.
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13
Enhance
Photos
Index
Print
„ Press View Photos if you want to
quickly view and print your photos. See
View Photos on page 103.
„ Press Enhance Photos if you want to
add special effects to your photos. See
Enhance Photos on page 105.
„ Press Index Print if you want to print
an Index page (Thumbnails). You can also
print photos using the image numbers of
the Index page (Thumbnails). See Print
Index (Thumbnails) on page 103.
Note
If your digital camera supports DPOF
printing, see DPOF printing on page 106.
Press the option you want to set.
Printing photos from a memory card or USB Flash memory drive
Print Images
View Photos
f
13
„ To add the Auto Correct effect to
13
your chosen photos, press
You can preview your photos on the LCD
before you print them. If your photos are large
files there may be a delay before each photo
is displayed on the LCD.
a
b
„ If you want to change the print
settings, press Print Setting.
(See page 107.)
„ If you do not want to change any
settings, press OK and then
Colour Start to print.
(Photo Capture).
Press View Photos.
Do one of the following:
„ If you want to choose photos to print
or print more than one for an image,
go to step c.
.
(See page 105.)
Make sure you have put a memory card
or USB Flash memory drive in the
correct slot.
Press
After you have chosen all the photos,
press OK. You now have the following
options:
Print Index (Thumbnails)
13
The PhotoCapture Center™ assigns
numbers for images (such as No.1, No.2,
No.3, and so on).
„ If you want to print all photos,
press
.
Press Yes to confirm.
Go to step f.
Note
• Six thumbnails are displayed at a time with
the current page number and total number
of pages listed above the thumbnails.
• Press d or c repeatedly to select each
photo, or hold down to scroll through all
photos.
• Press
c
d
e
to start Slide Show.
Press a photo from the thumbnail.
Enter the number of copies you want
either by pressing the number box
directly and enter the number you want
or pressing + or -.
Press OK.
The PhotoCapture Center™ uses these
numbers to identify each picture. You can
print a thumbnail page to show all the pictures
on the memory card or USB Flash memory
drive.
Note
Only file names that are 8 characters or
less will be printed correctly on the index
sheet.
a
Make sure you have put the memory
card or USB Flash memory drive in the
correct slot.
Press
b
(Photo Capture).
Press Index Print.
Repeat step c and d until you have
chosen all the photos that you want to
print.
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13
Chapter 13
c
Press Index Sheet and choose
6 Images/Line or 5 Images/Line.
Printing Photos
13
Before you can print an individual image, you
have to know the image number.
a
6 Images/Line
5 Images/Line
Print time for 5 Images/Line will be
slower than 6 Images/Line, but the
quality is better.
d
Do one of the following:
„ Press Print Setting to change
the paper type or the paper size you
are using.
„ If you do not want to change the
paper settings, go to g.
e
Press Paper Type.
Choose the paper type you are using,
Plain Paper, Inkjet Paper,
Brother BP71 or Other Glossy.
f
Press Paper Size.
Choose the paper size you are using,
Letter or A4.
g
Press Colour Start to print.
Make sure you have put a memory card
or USB Flash memory drive in the
correct slot.
Press
(Photo Capture).
b
Print the Index. (See Print Index
(Thumbnails) on page 103.)
c
d
e
Press Index Print.
Press Print Photos.
Enter the image number that you want to
print from the Index page (Thumbnails).
After you have chosen the image
numbers, press OK.
Note
• You can enter multiple numbers at one
time by using a comma or a hyphen. For
example, Enter 1, 3, 6 to print images
No.1, No.3 and No.6. Enter 1-5 to print
images No.1 to No.5.
• You can enter up to 12 characters
(including commas) for the image
numbers you want to print.
f
Enter the number of copies you want
either by pressing the number box
directly and enter the number you want
or pressing + or -.
g
Do one of the following:
„ Press Print Setting to change
the print settings. (See page 107.)
„ If you do not want to change any
settings, press Colour Start to print.
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Printing photos from a memory card or USB Flash memory drive
Enhance Photos
13
You can edit and add effects to your photos
and view them on the LCD before printing.
The Enhance Photos feature is supported
by technology from Reallusion, Inc.
Make sure you have put a memory card
or USB Flash memory drive in the
correct slot.
Press
b
(Photo Capture).
Press Enhance Photos.
• Six thumbnails are displayed at a time with
the current page number and total number
of pages listed above the thumbnails.
• Press d or c repeatedly to select each
photo, or hold down to scroll through all
photos.
c
d
e
to start Slide Show.
(Enhance Skin)
Best used for adjusting portrait
photographs. It adjusts human skin
colour. Press d or c to adjust the level
of contrast.
(Enhance Scenery)
Best used for adjusting landscape
photographs. It highlights green and
blue areas in your photo. Press d or c
to adjust the level of contrast.
The machine will attempt to remove
red-eye from your photo. If red-eye
detection fails, you can press the
Try Again button to re-detect.
(Monochrome)
You can convert the colour of your
photo to monochrome.
(Sepia)
Press a photo from the thumbnails.
Adds a sepia tone (shades of brown)
effect to your photo.
Press Enhance or Trim. You can also
choose both together. Press OK.
(Auto Correct
Remove Red-Eye)
Do one of the following:
„ If you chose Enhance, go to step f.
„ If you chose Trim, go to step g.
f
The machine decides the suitable
effect for your photo.
(Remove Red-Eye)
Note
• Press
• You have 7 ways to add effects to your
photo.
(Auto Correct)
Note
a
Note
Press the effect you wish to add.
Press OK.
Go to step h.
The machine decides the suitable
effects for your photo. Also, it will
attempt to remove red-eye from your
photo.
• There are some cases when red-eye may
not be removed.
• When the face is too small in the
image.
• When the face is turning too far up,
down, left or right.
• After adding each effect, you can enlarge
the view of the image by pressing
. To
go back to the original size, press
.
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13
Chapter 13
• While the image is enlarged, you can
move around the image with up ( ),
down ( ), left ( ) and right ( ).
DPOF printing
• Press Cancel to return to the list of
effects.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
g
Adjust the red frame around your photo.
The part inside of the red frame will be
printed.
„ Press + or - to enlarge or reduce the
frame size.
„ Press a, b, d or c to move the
position of the frame.
DPOF stands for Digital Print Order Format.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Press OK when you have finished
adjusting the frame setting.
Press OK to confirm.
When the memory card (CompactFlash®,
Memory Stick®, Memory Stick Pro™, SD,
SDHC or xD-Picture Card™) with DPOF
information is put into your machine, you can
print the chosen image easily.
Note
a
Make sure you have put a memory card
in the correct slot.
The machine will ask you if you want to
use DPOF setting.
The DPOF file on the memory card must
be in a valid DPOF format.
b
c
Press Yes.
„ Press
to rotate the frame.
If your photo is very small or has irregular
proportions you may not be able to trim
the photo. The LCD will display
Image Too Small. or
Image Too Long.
h
i
13
Enter the number of copies you want
either by pressing the number box
directly and enter the number you want
or pressing + or -.
Press OK.
Do one of the following.
„ Press Print Setting and change
the print settings. (See page 107.)
„ If you do not want to change any
settings, press Colour Start to print.
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Do one of the following:
„ Press Print Setting to change
the print settings. (See page 107.)
„ If you do not want to change any
settings, press Colour Start to print.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem. For instructions on how to
delete or recreate the print order, refer to
your camera manufacturer's support
website or accompanying documentation.
Printing photos from a memory card or USB Flash memory drive
PhotoCapture Center™ print settings
13
You can change the print settings temporarily for the next print.
The machine returns to its default settings after 3 minutes, or if the Mode Timer returns the
machine to Fax mode. (See Mode Timer on page 25.)
Note
You can save the print settings you use most often by setting them as the default. (See Setting
your changes as a new default on page 112.)
Print Setting
Print Quality
Photo
Paper Type
Other Glossy
Paper Size
10x15cm
Menu Selections
Options 1
Options 2
Page
Print Quality
Normal/Photo
—
108
Paper Type
Plain Paper/Inkjet Paper/
Brother BP71/Other Glossy
—
108
Paper Size
10x15cm/13x18cm/A4/Letter
(When A4 or Letter is chosen)
109
(Does not appear for
DPOF printing)
8x10cm/ 9x13cm/
10x15cm/13x18cm/
15x20cm/Max. Size
Brightness
(Does not appear
when
Enhance Photos is
chosen.)
Dark
Light
109
—
109
0
Contrast
(Does not appear
when
Enhance Photos is
chosen.)
—
13
0
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Chapter 13
Menu Selections
Options 1
Options 2
Page
Color Enhance
On/Off
—
110
(Does not appear
when
Enhance Photos is
chosen.)
White Balance
0
Sharpness
0
Color Density
0
Cropping
On/Off
—
111
Borderless
On/Off
—
111
Date Print
On/Off
—
111
Yes
—
112
—
112
(Does not appear
when DPOF print is
chosen)
Set New Default
No
Factory Reset
Yes
No
Print Speed and Quality
a
b
Press Print Setting.
Press a or b to display
Print Quality.
c
d
Press Print Quality.
e
If you do not want to change additional
Press Normal or Photo.
settings, press
.
Press Colour Start to print.
13
Paper options
Paper Type
a
b
c
d
Press Print Setting.
e
If you do not want to change additional
Press a or b to display Paper Type.
Press Paper Type.
Press the paper type you are using,
Plain Paper, Inkjet Paper,
Brother BP71 or Other Glossy.
settings, press
.
Press Colour Start to print.
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13
13
Printing photos from a memory card or USB Flash memory drive
Paper and print size
a
b
c
d
13
Press Print Setting.
Press a or b to display Paper Size.
Press Paper Size.
Press the paper size you are using,
10x15cm, 13x18cm, A4 or Letter.
Do one of the following:
„ If you chose Letter or A4, go to
step e.
Adjusting Brightness,
Contrast and Colour
Brightness
a
b
c
d
„ If you chose another size of paper,
go to step f.
e
e
Press the Print Size.
2
8x10cm
13
Press Print Setting.
Press a or b to display Brightness.
Press Brightness.
Press d or c to make a darker or lighter
print.
Press OK.
If you do not want to change additional
settings, press
.
Press Colour Start to print.
Example: Printed Position for A4 paper
1
13
3
9x13cm
10x15cm
Contrast
13
You can choose the contrast setting. More
contrast will make an image look sharper and
more vivid.
4
5
6
13x18cm
15x20cm
Max. Size
a
b
c
d
e
f
If you do not want to change additional
Press Print Setting.
Press a or b to display Contrast.
Press Contrast.
Press d or c to change the contrast.
Press OK.
If you do not want to change additional
settings, press
.
Press Colour Start to print.
13
settings, press
.
Press Colour Start.
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Chapter 13
Colour Enhancement
13
You can turn on the colour enhancement
feature to print more vivid images. Printing
time will be slower.
a
b
c
d
Press Print Setting.
Press a or b to display
Color Enhance.
Press Color Enhance.
Do one of the following:
„ If you want to customize the White
Balance, Sharpness or Colour
Density, press On, and then go to
step e.
„ If you do not want to customize,
press Off.
Go to step h.
e
Press White Balance, Sharpness or
Color Density.
f
Press d or c to adjust the degree of the
setting.
Press OK.
g
Do one of the following:
„ If you want to customize another
colour enhancement, repeat
steps e to f.
„ If you want to change other settings,
press
to display the print setting
menu and press the setting you want
to change. (See page 107.)
h
If you do not want to change additional
settings, press
.
Press Colour Start to print.
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Note
• White Balance
This setting adjusts the hue of the white
areas of an image. Lighting, camera
settings and other influences will affect the
appearance of white. The white areas of a
picture may be slightly pink, yellow or
some other colour. By using this setting,
you can correct that effect and bring the
white areas back to pure white.
• Sharpness
This setting enhances the detail of an
image, similar to adjusting the fine focus
on a camera. If the image is not in true
focus and you cannot see the fine details
of the picture, then adjust the sharpness.
• Colour Density
This setting adjusts the total amount of
colour in the image. You can increase or
decrease the amount of colour in an
image to improve a washed out or weak
picture.
Printing photos from a memory card or USB Flash memory drive
Cropping
13
Borderless printing
13
If your photo is too long or wide to fit the
available space on your chosen layout, part
of the image will automatically be cropped.
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
The factory setting is On. If you want to print
the whole image, turn this setting to Off.
Press Print Setting.
Press Print Setting.
a
b
c
d
Press a or b to display Cropping.
e
If you do not want to change additional
If you are also using the Borderless setting,
turn the Borderless to Off. (See Borderless
printing on page 111.)
a
b
c
d
e
Press a or b to display Borderless.
Press Borderless.
Press Off (or On).
settings, press
.
Press Colour Start to print.
Press Cropping.
Press Off (or On).
Date Print
13
If you do not want to change additional
settings, press
.
Press Colour Start to print.
Cropping: On
Cropping: Off
13
13
You can print the date which is already in the
data on your photo. The date will be printed
on the lower right corner. If the data doesn’t
have the date information, you cannot use
this function.
a
b
c
d
Press Print Setting.
e
If you do not want to change additional
Press a or b to display Date Print.
Press Date Print.
Press On (or Off).
settings, press
.
Press Colour Start to print.
13
Note
The DPOF setting on your camera must
be turned off to use the Date Print.
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Chapter 13
Setting your changes as a
new default
13
You can save the print settings you use most
often by setting them as the default settings.
These settings will stay until you change
them again.
a
b
c
d
e
Scan to a memory card
or USB Flash memory
drive
Entering Scan mode
Press your new setting.
Repeat this step for each setting you
want to change.
13
13
When you want to scan to a memory card or
USB Flash memory drive, press
(Scan).
The LCD shows:
After changing the last setting, press
a or b to choose Set New Default.
SCAN
Press Set New Default.
Press Yes to confirm.
Scan to
E-mail
Scan to
Image
Scan to
File
Scan to
Media
Scan to
OCR
Press Stop/Exit.
Press Scan to Media.
Restoring all settings to the
factory settings
13
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a
b
c
d
e
Press Print Setting.
Press a or b to display
Factory Reset.
Press Factory Reset.
Press Yes to confirm.
Press Stop/Exit.
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If you are not connected to your computer
only the Scan to Media selection is available
on the LCD.
(See Scanning for Windows® or Macintosh®
in the Software User’s Guide on the CD-ROM
for details about the other menu options.)
Printing photos from a memory card or USB Flash memory drive
How to scan to a memory card
or USB Flash memory drive
e
Do one of the following:
„ To change the quality, press d or c to
display Quality.
Press Quality and choose
Color 150 dpi,
Color 300 dpi,
Color 600 dpi,
B/W 200x100 dpi or
B/W 200 dpi.
13
You can scan monochrome and colour
documents onto a memory card or USB Flash
memory drive. Monochrome documents will
be stored in PDF (*.PDF) or TIFF (*.TIF) file
formats. Colour documents may be stored in
PDF (*.PDF) or JPEG (*.JPG) file formats.
The factory setting is Color 150 dpi and
the default file format is PDF. The machine
automatically creates file names based on
the current date. (For details, see the Quick
Setup Guide.) For example, the fifth image
scanned on July 1, 2009 would be named
01070905.PDF. You can change the colour
and quality.
„ To change the file type, press d or c
to display File Type.
Press File Type and choose PDF,
JPEG or TIFF.
„ If you want to change the file name,
press d or c to display File Name.
Press File Name and enter the file
name.
Quality
Selectable File
Format
You can only change the first
6 characters.
Color 150 dpi
JPEG / PDF
Press OK.
Color 300 dpi
JPEG / PDF
Color 600 dpi
JPEG / PDF
B/W 200x100 dpi
TIFF / PDF
B/W 200 dpi
TIFF / PDF
a
Insert a CompactFlash®, Memory
Stick®, Memory Stick Pro™, SD, SDHC,
xD-Picture Card™ or USB Flash
memory drive into your machine.
CAUTION
„ Press Mono Start or Colour Start to
start scanning without changing
additional settings.
Note
• If you chose colour in the resolution
setting, you cannot choose TIFF.
• If you chose monochrome in the resolution
setting, you cannot choose JPEG.
f
Press Mono Start or Colour Start.
DO NOT take out the memory card or USB
Flash memory drive while Photo Capture
is blinking to avoid damaging the card, USB
Flash memory drive or data stored on the
card.
b
Load your document.
c
Press
d
Press Scan to Media.
13
(Scan).
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Chapter 13
How to change the file name
13
You can change the file name.
How to reset to factory
settings
You can reset the factory settings which you
set.
a
Press
b
c
d
Press Scan to Media.
a
Press
Press d or c to display File Name.
b
c
Press Scan to Media.
e
(Scan).
Press File Name.
Press
to delete characters. Then
enter the new file name (up to
6 characters). (See Entering Text
on page 195.)
Press OK.
How to set a new default
You can set your own default setting.
a
Press
b
c
Press Scan to Media.
d
e
f
d
e
f
(Scan).
Press d or c to display
Set New Default.
Press Set New Default.
Press Yes to confirm.
Press Stop/Exit.
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13
(Scan).
Press d or c to choose
Factory Reset.
Press Factory Reset.
Press Yes to confirm.
Press Stop/Exit.
13
Printing photos from a memory card or USB Flash memory drive
Understanding the
Error Messages
13
Once you are familiar with the types of errors
that can occur while you are using
PhotoCapture Center™, you can easily
identify and troubleshoot any problems.
„ Hub is Unusable.
This message will appear if a Hub or USB
Flash memory drive with a Hub has been
put into the USB direct interface.
„ Media Error
This message will appear if you put in a
memory card that is either bad or not
formatted, or when there is a problem with
the media drive. To clear this error, take
out the memory card.
„ No File
This message will appear if you try to
access a memory card or USB Flash
memory drive in the drive (slot) that does
not contain a .JPG file.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory. This message will
also appear when a memory card or USB
Flash memory drive you are using does
not have enough space available for the
scanned document.
„ Media is Full.
13
This message will appear if you are trying
to save more than 999 files in a memory
card or USB Flash memory drive.
„ Unusable Device
This message will appear if a USB device
or USB Flash memory drive that is not
supported has been connected to the USB
direct interface. For more information, visit
us at http://solutions.brother.com. This
message will also appear if you connect a
broken device to the USB direct interface.
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14
Printing photos from a camera
Printing photos
directly from a
PictBridge camera
Options
Paper Size
Letter, A4, 10x15cm, Printer
Settings (Default setting) 2
Paper Type
Plain Paper, Glossy Paper,
Inkjet Paper, Printer Settings
(Default setting) 2
Layout
Borderless: On, Borderless:
Off, Printer Settings (Default
setting) 2
DPOF setting 1
-
Print Quality
Normal, Fine,
14
Your Brother machine supports the
PictBridge standard, allowing you to connect
to and print photos directly from any
PictBridge compatible digital camera.
Printer Settings (Default
setting) 2
If your camera is using the USB Mass
Storage standard, you can also print photos
from a digital camera without PictBridge.
(See Printing photos directly from a digital
camera (without PictBridge) on page 118.)
PictBridge requirements
Camera Menu
Selections
Color
Enhancement
On, Off,
Date Print
On, Off,
„ The machine and the digital camera must
be connected using a suitable USB cable.
Printer Settings (Default
setting) 2
Printer Settings (Default
setting) 2
14
To avoid errors, remember the following
points:
1
See DPOF printing on page 117 for more details.
2
If your camera is set to use the Printer Settings
(Default setting), the machine will print your photo
using the following settings.
„ The image file extension must be .JPG
(other image file extensions like .JPEG,
.TIF, .GIF and so on will not be
recognized).
Settings
Options
Paper Size
10x15cm
Paper Type
Other Glossy
Layout
Borderless: On
„ PhotoCapture Center™ operations are
not available when using the PictBridge
feature.
Print Quality
Photo
Color Enhancement
Off
Date Print
Off
Setting your digital camera
Make sure your camera is in PictBridge
mode. The following PictBridge settings may
be available from the LCD of your PictBridge
compatible camera.
Depending on your camera some of these
settings may not be available.
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14
14
„ When your camera does not have any
menu selections, these settings are also
used.
„ The names and availability of each setting
depends on the specification of your
camera.
Please refer to the documentation supplied
with your camera for more detailed
information on changing PictBridge settings.
Printing photos from a camera
Printing Images
14
Note
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
a USB cable.
DPOF printing
14
DPOF stands for Digital Print Order Format.
Major digital camera manufacturers (Canon
Inc., Eastman Kodak Company, Fuji Photo
Film Co. Ltd., Matsushita Electric Industrial
Co. Ltd. and Sony Corporation) created this
standard to make it easier to print images
from a digital camera.
If your digital camera supports DPOF
printing, you will be able to choose on the
digital camera display the images and
number of copies you want to print.
Note
A DPOF File error can occur if the print
order that was created on the camera has
been corrupted. Delete and recreate the
print order using your camera to correct
this problem. For instructions on how to
delete or recreate the print order, refer to
your camera manufacturer's support
website or accompanying documentation.
1
1
USB direct interface
b
Turn on the camera.
When the machine has recognized the
camera, the LCD shows
Camera Connected.
c
Choose the photo you want to print
following the instructions from your
camera.
When the machine starts printing a
photo, the LCD will show Printing.
CAUTION
14
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
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Chapter 14
Printing photos
directly from a digital
camera (without
PictBridge)
Printing Images
14
Note
14
If your camera supports the USB Mass
Storage standard, you can connect your
camera in storage mode. This enables you to
print photos from your camera.
Remove any memory cards or USB Flash
memory drive from the machine before
connecting a digital camera.
a
(If you would like to print photos in PictBridge
mode, see Printing photos directly from a
PictBridge camera on page 116.)
Make sure that your camera is turned
off. Connect your camera to the USB
direct interface (1) on the machine using
the USB cable.
Note
The name, availability and operation differ
among digital cameras. Please refer to the
documentation supplied with your camera
for detailed information, such as how to
switch from PictBridge mode to USB mass
storage mode.
1
1
b
c
USB direct interface
Turn on the camera.
Follow the steps in Print Images
on page 103.
CAUTION
To prevent damage to your machine, do not
connect any device other than a digital
camera or USB Flash memory drive to the
USB direct interface.
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Printing photos from a camera
Understanding the
Error Messages
14
Once you are familiar with the types of errors
that can occur while you are printing from a
camera, you can easily identify and
troubleshoot any problems.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory.
„ Unusable Device
This message will appear if you connect a
camera which is not using the USB Mass
Storage standard. This message will also
appear if you connect a broken device to
the USB direct interface.
(For more detailed solutions see Error and
Maintenance messages on page 150.)
14
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15
Wireless photo printing
(MFC-990CW only)
Printing photos with
Bluetooth® wireless
technology
The requirements for using
Bluetooth® wireless
technology
15
15
15
To avoid errors, remember the following
points:
„ The image file extension must be .JPG
(other image file extensions such as
.JPEG, .TIF and .GIF and so on will not be
recognized).
Your Brother machine supports Bluetooth®
wireless technology for printing photos.
Bluetooth® wireless technology enables short
range wireless communication between your
machine and Bluetooth® wireless technology
enabled devices for printing photos.
„ The size of the image file must be no
larger than 3 MB.
„ Your machine is a Class 2 device and the
communication range is between 0 to
33 feet. You cannot print outside this
range.
You can print photos only when the indicator
is illuminated in blue. (For details about
turning on the indicator, see Enable your
Bluetooth® wireless technology
on page 121.)
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Wireless photo printing (MFC-990CW only)
Set up your machine
15
Settings
Pass Key
0000
Comm. Mode
Public
Device Address
xx:xx:xx:xx:xx:xx
Enable your Bluetooth®
wireless technology
i
Press Stop/Exit.
Press a or b to display Bluetooth.
a
b
c
d
e
f
g
h
Press Bluetooth.
Press a or b to display Turn On/Off.
Press Turn On/Off.
Press On (or Off).
Do one of the following:
„ If you do not want to change other
settings, press Stop/Exit.
Press Pass Key.
Enter a 4-digit number pass key using
the buttons on the LCD.
Press OK.
15
Press MENU.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display Settings.
Press Settings.
Press a or b to display Comm. Mode.
Press Comm. Mode.
Do one of the following:
„ Press Public if you want to allow
any Bluetooth® wireless technology
enabled device to use your machine.
15
This setting creates a pass key that
authorizes a Bluetooth® wireless technology
enabled device to communicate with your
machine. The default setting is 0000.
„ Press Private if you want to allow
a Bluetooth® enabled device that has
the device address registered.
„ Press Secure if you want to allow
anyone who has the correct pass key
to use your machine.
Press MENU.
Press a or b to display Bluetooth.
Press a or b to display Pass Key.
This setting controls the level of security
between other Bluetooth® wireless
technology enabled devices and your
machine.
„ If you want to change any other
settings, press the setting you want
to change.
a
b
c
Press Settings.
Communication Mode
Press MENU.
Pass key
Press a or b to display Settings.
15
You can set Bluetooth® wireless technology
to On or Off.
a
b
c
d
e
f
g
d
e
f
g
h
i
Press Stop/Exit.
Press Bluetooth.
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15
Chapter 15
Device Address
15
The device address is the ID number which
identifies your machine, and it cannot be
edited.
Device Name
You can name your machine to distinguish
from other Bluetooth® wireless technology
enabled devices.
a
b
c
d
e
f
g
Press MENU.
h
Enter the name (up to 16 characters)
using the buttons on the LCD.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display Settings.
Press a or b to display Device Name.
Press Device Name.
Note
You cannot enter special characters.
Press Stop/Exit.
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15
Once you set the Print settings they will
remain the same until you change them.
Print Quality
15
15
a
b
c
d
e
f
Press Settings.
Press
to choose numbers or
characters.
Press OK.
i
Print settings
g
h
i
Press MENU.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display
Print Settings.
Press Print Settings.
Press a or b to display
Print Quality.
Press Print Quality.
Press Normal or Photo.
Press Stop/Exit.
Paper Type
a
b
c
d
Press MENU.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display
Print Settings.
e
f
g
h
Press Print Settings.
i
Press Stop/Exit.
Press a or b to display Paper Type.
Press Paper Type.
Press Plain Paper, Inkjet Paper,
Brother BP71 or Other Glossy.
15
Wireless photo printing (MFC-990CW only)
Paper Size
a
b
c
d
e
f
g
h
i
15
Press a or b to display Bluetooth.
Press Bluetooth.
a
b
c
d
Press a or b to display
Print Settings.
Press Print Settings.
Press a or b to display Paper Size.
Press Paper Size.
Press 10x15cm, Letter, 13x18cm or
A4.
Press Stop/Exit.
15
This feature expands the printable area to the
edges of the paper. Printing time will be
slightly slower.
e
f
g
h
i
Press MENU.
Press a or b to choose Bluetooth.
Press Bluetooth.
Press a or b to display
Print Settings.
Press Print Settings.
Press a or b to display Borderless.
Press Borderless.
Press On (or Off).
Press Stop/Exit.
15
You can print the date if it is already in the
data on your photo. The date will be printed
on the lower right corner. If the photo data
does not have the date information, you
cannot use this function.
Press MENU.
Borderless
a
b
c
d
Date Print
e
f
g
h
i
Press MENU.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display
Print Settings.
Press Print Settings.
Press a or b to display Date Print.
Press Date Print.
Press On (or Off).
Press Stop/Exit.
Restoring all settings to the
factory settings
15
You can restore all the settings you have
changed to the factory settings. These
settings will stay until you change them again.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display Bluetooth.
Press Bluetooth.
Press a or b to display
Factory Reset.
Press Factory Reset.
15
Press Yes (or No).
Press Stop/Exit.
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Chapter 15
Understanding the
Error Messages
Once you are familiar with the types of errors
that can occur while you are printing from a
Bluetooth® wireless technology enabled
device, you can easily identify and
troubleshoot any problems.
„ File size is too large
This message will appear if the file size is
larger than 3 MB.
„ Unsupported file type
This message will appear if the file type is
other than .JPG.
„ Out of Memory
This message will appear if you are
working with images that are too large for
the machine's memory. This message will
also appear when the Bluetooth® enabled
device you are using does not have
enough space available for the scanned
document.
(For more detailed solutions see Error and
Maintenance messages on page 150.)
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15
Section V
Software
Software and Network features
Downloaded from ManualsPrinter.com Manuals
V
126
16
Software and Network features
The CD-ROM includes the Software User’s
Guide and Network User’s Guide for features
available when connected to a computer (for
example, printing and scanning). These
guides have easy to use links that, when
clicked, will take you directly to a particular
section.
You can find information on these features:
„ Printing
„ Scanning
c
16
Click the heading you would like to view
from the list at the left of the window.
„ ControlCenter3 (for Windows®)
„ ControlCenter2 (for Macintosh®)
„ Remote Setup
„ Faxing from your computer
„ PhotoCapture Center™
„ Network Printing
„ Network Scanning
„ Wired and Wireless Network
How to read HTML User’s Guide
This is a quick reference for using the HTML
User’s Guide.
For Windows®
Note
If you have not installed the software, see
Viewing Documentation on page 2.
a
From the Start menu, point to Brother,
MFC-XXXX (where XXXX is your model
number) from the programs group, then
click User’s Guides in HTML format.
b
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) from the
top menu.
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For Macintosh®
a
Make sure your Macintosh® is turned
on. Insert the Brother CD-ROM into your
CD-ROM drive.
b
c
Double-click the Documentation icon.
d
Click SOFTWARE USER’S GUIDE (or
NETWORK USER’S GUIDE) in the top
menu, and then click the heading you
would like to read from the list at the left
of the window.
Double-click your language folder, and
then double-click the top.html.
Section VI
Appendixes
Safety and Legal
Troubleshooting and Routine Maintenance
Menu and Features
Specifications
Glossary
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Safety and Legal
Choosing a location
Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put
the machine near a telephone socket and a standard grounded electrical socket. Choose a
location where the temperature remains between 10° C and 35° C.
WARNING
DO NOT put the machine near heaters, air conditioners, refrigerators, medical equipment,
chemicals or water.
DO NOT connect your machine to electrical sockets on the same circuit as large appliances or
other equipment that might disrupt the power supply.
CAUTION
• Avoid placing your machine in a high-traffic area.
• Avoid placing your machine on a carpet.
• DO NOT expose the machine to direct sunlight, excessive heat, moisture, or dust.
• DO NOT connect your machine to electrical sockets controlled by wall switches or automatic
timers.
• Disruption of power can wipe out information in the machine's memory.
• Avoid interference sources, such as other cordless telephone systems or speakers.
• DO NOT tip the machine, or place it on any tilted surface. Doing this may cause ink spillage
and internal damage to your machine.
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Safety and Legal
To use the machine safely
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Please keep these instructions for later reference and read them before attempting any
maintenance.
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WARNING
There are high voltage electrodes inside the machine. Before you clean the inside of the
machine, make sure you have unplugged the telephone line cord first and then the power cord
from the electrical socket. Doing this will prevent an electrical shock.
DO NOT handle the plug with wet hands. Doing this might cause an electrical shock.
DO NOT pull on the middle of the AC power cord. Doing this might cause an electrical shock.
DO NOT put your hands on the edge of the machine under the document cover or the scanner
cover. Doing this may cause injury.
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DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this
may cause injury.
DO NOT touch the area shaded in the illustration. Doing this may cause injury.
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Safety and Legal
When moving the machine you must lift it from the base, by placing a hand at each side of the
unit as shown in the illustration. DO NOT carry the machine by holding the scanner cover or Jam
Clear Cover.
DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the
inside or outside of the machine. Doing this may cause a fire or electrical shock.
If the machine becomes hot, releases smoke, or generates any strong smells, immediately
unplug the machine from the electrical socket. Call your Brother dealer or Brother Customer
Service.
If metal objects, water or other liquids get inside the machine, immediately unplug the machine
from the electrical socket. Call your Brother dealer or Brother Customer Service.
Use caution when installing or modifying telephone lines. Never touch telephone wires or
terminals that are not insulated unless the telephone line has been unplugged at the wall socket.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in
a wet location.
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This product must be installed near an electrical socket that is easily accessible. In case of an
emergency, you must unplug the power cord from the electrical socket to shut off the power
completely.
This product should be connected to an AC power source within the range indicated on the
rating label. DO NOT connect it to a DC power source or inverter. If you are not sure, contact a
qualified electrician.
Always make sure the plug is fully inserted.
DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire.
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to people, including the following:
1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or washing machine, in a wet basement or near a swimming pool.
2 Avoid using this product during an electrical storm. There may be a remote risk of electric
shock from lightning.
3 DO NOT use this product to report a gas leak in the vicinity of the leak.
4 DO NOT dispose of batteries in a fire. They may explode. Check with local codes for possible
special disposal instructions.
CAUTION
Lightning and power surges can damage this product! We recommend that you use a quality
surge protection device on the AC power line or unplug the cords during a lightning storm.
DO NOT touch the Touchscreen immediately after plugging in the power cord or turning the
machine on. Doing this may cause an error.
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Safety and Legal
IMPORTANT-For Your Safety
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To ensure safe operation the two-pin plug or the three-pin plug supplied must be inserted only into
a standard two-pin power point or three-pin power point which is effectively grounded through the
normal household wiring.
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Extension cords used with the equipment must be two-condoctor or three-conductor and be
correctly wired to provide connection to ground. Incorrectly wired extension cords are a major
cause of fatalities.
The fact that the equipment operates satisfactorily does not imply that the power is grounded and
that the installation is completely safe. For your safety, if in any doubt about the effective
grounding of the power, consult a qualified electrician.
Disconnect device
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This product must be installed near an electrical socket that is easily accessible. In case of
emergencies, you must disconnect the power cord from the electrical socket to shut off power
completely.
LAN connection
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CAUTION
DO NOT connect this product to a LAN connection that is subject to over-voltages.
Radio interference
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This product complies with EN55022 (CISPR Publication 22) /Class B. When connecting the
machine to a computer, ensure that you use a USB cable which does not exceed 2.0 m in length.
International ENERGY STAR® Compliance Statement
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The purpose of the International ENERGY STAR® Program is to promote the development and
popularization of energy-efficient office equipment.
As an ENERGY STAR® Partner, Brother Industries, Ltd. has determined that this product meets
the ENERGY STAR® guidelines for energy efficiency.
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Important Information for Australia
Important safety instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall socket before cleaning the outside of the machine and the
scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not use this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may fall, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should never be placed in a built-in installation unless adequate
ventilation is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
9 This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin.
This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to
insert the plug into the outlet, call your electrician to replace your obsolete outlet. Do not defeat
the purpose of the grounded plug.
10 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
11 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
12 Do not touch a document during printing.
13 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
14 Do not attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service
personnel.
15 Wait until pages have exited the machine before picking them up.
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Safety and Legal
16 Unplug this product from the electrical socket and refer servicing to Authorized Service
Personnel under the following conditions:
„ When the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
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„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
17 Small metallic objects such as pins and staples may be attracted to the phone’s earpiece.
Important Information for New Zealand
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Important Safety Instructions
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1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine. Do not use
liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any
product is compatible with all of Telecom’s network services.
6 This equipment does not fully meet Telecom’s impedance requirements. Performance
limitations may occur when used in conjunction with some parts of the network. Telecom will
accept no responsibility should difficulties arise in such circumstances.
7 If a charge for local calls is acceptable, the “Dial Button” should not be used for local calls. Only
the 7-digits of the local number should be dialled from your telephone. Do not dial the area
code digit or the “0 ” prefix.
8 This equipment shall not be set to make automatic calls to the Telecom ‘111 ’ Emergency
Service.
9 This equipment should not be used under any circumstances which may constitute a nuisance
to other Telecom customers.
10 Not all telephones will respond to incoming ringing when connected to the extension socket.
11 The answer delay setting of this equipment shall not be set to less than the default setting as
this will destroy Caller ID information.
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12 All persons using this device for recording telephone conversations shall comply with New
Zealand law. This requires that at least one party to the conversation is to be aware that it is
being recorded. In addition, the Principles enumerated in the Privacy Act 1993 shall be
complied with in respect to the nature of the personal information collected, the purpose for its
collection, how it is to be used and what it disclosed to any other party.
13 Do not place this product on an unstable surface, stand, or table. The product may fall, causing
serious damage to the product.
14 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or over a radiator
or heater. This product should not be placed in a built-in installation unless proper ventilation
is provided.
15 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
16 This product is equipped with a 3-wire earthed plug. This plug will fit into only an earthed
socket. This is a safety feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete socket. Do not defeat the purpose of an earthed plug.
17 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
18 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
19 Do not touch a document during printing.
20 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never
spill liquid of any kind on the product.
21 Do not attempt to service this product yourself, because opening or removing covers may
expose you to dangerous voltage points and/or other risks. Refer all servicing to service
personnel.
22 Unplug this product from the mains power and telephone line sockets, and refer servicing to
qualified Service Personnel under the following conditions:
„ If the power cord is damaged or frayed.
„ If liquid has been spilled into the product.
„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Incorrect
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
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Safety and Legal
23 This unit will only work in conjunction with a tone signalling (DTMF) telephone, but some
telephones are not compatible. Since noise or speech from the telephone can upset dialling
from this unit, errors may result if the devices are used together in other than quiet conditions.
24 Where it is necessary to dial prefix digits, such as a Caller Display override code (“0196 ” or
“0197 ”), this unit will have to be used in conjunction with an associated tone signalling (DTMF)
telephone.
25 Note that some telephones are not compatible with this unit and dialling errors may result if the
two devices are used together in other than quiet conditions. The Telecom Faults Service is
not to be called should such problems arise. In such cases, it is recommended that the prefix
and wanted number are dialled manually.
26 This equipment may not provide for the effective hand-over of a call to another device
connected to the same line.
27 This equipment is not capable, under all operating conditions, of correct operation at the higher
speeds for which it is designed. Telecom will accept no responsibility should difficulties arise
in such circumstances. This condition typically applies to 56 kbit/s modems and facsimile
machines operating at >14.4 kbit/s.
28 When using the Caller Line Identification incorporated in this device, verify the integrity of the
recorded digits prior to dialling.
29 Some parameters required for compliance with Telecom’s Telepermit requirements are
dependent on the equipment (PC) associated with this device. The associated equipment shall
be set to operate within the following limits for compliance with Telecom’s Specifications:
„ There shall be no more than 10 call attempts to the same number within any 30 minute
period for any single manual call initiation.
„ The equipment shall go on-hook for a period of not less than 30 seconds between the end
of one attempt and the beginning of the next call attempt.
„ Automatic calls to different numbers are spaced such that there is not less than 5 seconds
between the end of one call attempt and the beginning of another.
„ Equipment shall be set to ensure that calls are answered within 3 and 30 seconds of the
receipt of ringing.
30 In the event of any problem with this device, it is to be disconnected, and a CPE item connected
to one of its terminal ports may be connected directly in its place.
The user should then arrange for the product to be repaired. Should the matter be reported to
Telecom as a wiring fault and the fault is proven to be due to this product, a call out charge will
be incurred by the customer.
31 The Caller ID telephone numbers that are displayed and stored in this equipment include the
caller’s area code but not the toll access “0” prefix. When calling back it is necessary to add a
“0” to the telephone number, or if the telephone number is a local number, omit the area code
digit. If the toll services of a service provider other than Telecom are being used then a toll
charge may be incurred if the “0” prefix toll access code and area code are used.
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Important Information for Some Countries
Important Safety Instructions
1 Read all of these instructions.
2 Save them for later reference.
3 Follow all warnings and instructions marked on the product.
4 Unplug this product from the wall outlet before cleaning the outside of the machine and the
scanner glass. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5 Do not place this product near water.
6 Do not place this product on an unstable cart, stand, or table. The product may drop, causing
serious damage to the product.
7 Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure
reliable operation of the product and to protect it from overheating, these openings must not
be blocked or covered. The openings should never be blocked by placing the product on a bed,
sofa, rug, or other similar surface. This product should never be placed near or on a radiator
or heater. This product should never be placed in a built-in installation unless proper ventilation
is provided.
8 This product should be connected to an AC power source within the range indicated on the
rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified
electrician.
9 This product is equipped with a 2-wire grounding type plug or a 3-wire grounding type plug
(Only for Singapore, Malaysia, Hong Kong and India), a plug having two or three pins. This
plug will only fit into only a grounding-type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.
Do not defeat the purpose of the grounding-type plug.
10 Do not place anything on top of the power cord including this machine. Do not allow the power
cord to be stepped on.
11 If an extension cord is used with this product, make sure that the total ampere ratings on the
products plugged into the extension cord do not exceed the extension cord ampere rating.
12 Do not place anything in front of the machine that will block received faxes. Do not place
anything in the path of received faxes.
13 Do not touch a document during printing.
14 Never push objects of any kind into this product through cabinet slots, since they may touch
dangerous voltage points or short out parts resulting in the risk of fire or electric shock. Never
spill liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or removing covers may expose
you to dangerous voltage points and/or other risks, and may void your warranty. Please refer
all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has
been included for your convenience, or you may contact the Brother Dealer for Service.
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16 Unplug this product from the wall outlet and refer servicing to Authorized Service Personnel
under the following conditions:
„ If the power cord is damaged or frayed.
„ If the product has been spilled by liquid.
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„ If the product has been exposed to rain or water.
„ If the product does not operate normally when the operating instructions are followed.
Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and will often require extensive work by
a qualified technician to restore the product to normal operation.
„ If the product has been dropped or the cabinet has been damaged.
„ If the product exhibits a distinct change in performance, indicating a need for service.
17 To protect your product against power surges, we recommend the use of a power protection
device (Surge Protector).
WARNING
For protection against the risk of electrical shock, always disconnect all cables from the wall
outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the telephone company or
connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the result of your use
of this information, including direct, special or consequential damages. There are no warranties
extended or granted by this document.
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Legal limitations for copying
It is an offence to make reproductions of certain items or documents with the intent to commit
fraud. This memorandum is intended to be a guide rather than a complete list. We suggest you
check with relevant legal authorities if in doubt about a particular item or document.
The following are examples of documents which may not be copied:
„ Money
„ Bonds or other certificates of debt
„ Certificates of Deposit
„ Armed Forces Service or Draft papers.
„ Passports
„ Postage Stamps (cancelled or uncancelled)
„ Immigration Papers
„ Welfare documents
„ Cheques or Drafts drawn by Governmental Agencies
„ Identification Documents, badges or insignias
Copyrighted works cannot be copied. Sections of a copyrighted work can be copied for ‘fair
dealing’. Multiple copies would indicate improper use.
Works of art should be considered the equivalent of copyrighted works.
Licenses and Certificates of Title to motor vehicles may not be copied under certain
state/provincial laws.
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Safety and Legal
Trademarks
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The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
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Multi-Function Link is a registered trademark of Brother International Corporation.
© 2008 Brother Industries, Ltd. All rights reserved.
Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the
United States and other countries.
Microsoft, Windows and Windows Server are registered trademarks of Microsoft Corporation in
the United States and/or other countries.
Macintosh and TrueType are registered trademarks of Apple Inc.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by Brother Industries, Ltd. is under license.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of
Nuance Communications, Inc. or its affiliates in the United States and/or other countries.
Presto! PageManager is a registered trademark of NewSoft Technology Corporation.
Microdrive is a trademark of International Business Machines Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co. Ltd., Toshiba Corporation and Olympus Optical Co.
Ltd.
PictBridge is a trademark.
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and MagicGate are trademarks of
Sony Corporation.
BROADCOM, SecureEasySetup and the SecureEasySetup logo are trademarks or registered
trademarks of Broadcom Corporation in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi, WPA and WPA2 are registered trademarks and Wi-Fi Protected Setup is a trademark of
Wi-Fi Alliance.
FaceFilter Studio is a trademark of Reallusion, Inc.
Each company whose software title is mentioned in this manual has a Software License
Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User's Guide are registered
trademarks of their respective companies.
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B
Troubleshooting and Routine
Maintenance
Troubleshooting
B
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If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
Printing
Difficulty
Suggestions
No printout
Check the interface cable on both the machine and your computer. (See the Quick
Setup Guide.)
Make sure the machine is plugged in and not in Power Save mode.
One or more ink cartridges are empty. (See Replacing the ink cartridges
on page 160.)
If the LCD says Cannot Print and Replace Ink, see Replacing the ink
cartridges on page 160.
Check to see if the LCD is showing an error message. (See Error and
Maintenance messages on page 150.)
Check that the correct printer driver has been installed and chosen.
Make sure that the machine is online. Click Start and then Printers and Faxes.
Brother MFC-XXXX (where XXXX is your model name), and make sure that Use
Printer Offline is unchecked.
When you choose the Print Odd Pages and Print Even Pages settings, you may
see a printing error message on your computer, as the machine pauses during the
printing process. The error message will disappear after the machine re-starts
printing.
Poor print quality
Check the print quality. (See Checking the print quality on page 166.)
Make sure that the Media Type setting in the printer driver or the Paper Type
setting in the machine’s menu matches the type of paper you are using. (See
Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User’s Guide on the CD-ROM and Paper Type on page 25.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
„ The expiration date written on the cartridge package has passed. (Brother
Original cartridges stay usable for up to two years if kept in their original
packaging.)
„ The ink cartridge was in your machine over six months.
„ The ink cartridge may not have been stored correctly before use.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 17.)
The recommended environment for your machine is between 20° C to 33° C.
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B
Troubleshooting and Routine Maintenance
Printing (continued)
Difficulty
Suggestions
White horizontal lines appear in text
or graphics.
Clean the print head. (See Cleaning the print head on page 165.)
Make sure you are using Brother Original Innobella™ Ink.
Try using the recommended types of paper. (See Acceptable paper and other print
media on page 17.)
The machine prints blank pages.
B
Clean the print head. (See Cleaning the print head on page 165.)
Make sure you are using Brother Original Innobella™ Ink.
Characters and lines are stacked.
Check the printing alignment. (See Checking the print alignment on page 167.)
Printed text or images are skewed.
Make sure the paper is loaded correctly in the paper tray and the paper side
guides are adjusted correctly. (See Loading paper and other print media
on page 10.)
Make sure the Jam Clear Cover is closed correctly.
Smudged stain at the top centre of
the printed page.
Make sure the paper is not too thick or curled. (See Acceptable paper and other
print media on page 17.)
Smudged stain at the right or left
corner of the printed page.
Make sure the paper is not curled when you print on the back side of the paper
with the Print Odd Pages and Print Even Pages settings.
Printing appears dirty or ink seems
to run.
Make sure you are using the recommended types of paper. (See Acceptable
paper and other print media on page 17.) Don't handle the paper until the ink is
dry.
Make sure you are using Brother Original Innobella™ Ink.
If you are using photo paper, make sure that you have set the correct paper type.
If you are printing a photo from your PC, set the Media Type in the Basic tab of
the printer driver.
Stains appear on the reverse side
or at the bottom of the page.
Make sure the printer platen is not dirty with ink. (See Cleaning the machine’s
printer platen on page 164.)
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 10.)
Make sure you are using Brother Original Innobella™ Ink.
The machine prints dense lines on
the page.
Check Reverse Order in the Basic tab of the printer driver.
The printouts are wrinkled.
In the printer driver Advanced tab, click Colour Settings, and uncheck
Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh®.
Make sure you are using Brother Original Innobella™ Ink.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time. Try the other quality settings in the printer
driver Advanced tab. Also, click Colour Settings, and make sure you uncheck
Colour Enhancement.
Turn the borderless feature off. Borderless printing is slower than normal printing.
(See Printing for Windows® or Printing and Faxing for Macintosh® in the Software
User’s Guide on the CD-ROM.)
Colour Enhancement is not
working correctly.
If the image data is not full colour in your application (such as 256 colour), Colour
Enhancement will not work. Use at least 24 bit colour data with the Colour
Enhancement feature.
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Printing (continued)
Difficulty
Suggestions
Photo paper does not feed
properly.
When you print on Brother photo paper, make sure you always load one additional
sheet of photo paper first before loading the paper you want to print on.
Clean the paper pick-up roller. (See Cleaning the paper pick-up roller
on page 165.)
Photo paper does not feed
properly.
When you print on Brother Photo paper, load one extra sheet of the same photo
paper in the paper tray. An extra sheet has been included in the paper package
for this purpose.
Clean the paper pick-up roller.
(See Cleaning the paper pick-up roller on page 165.)
Machine feeds multiple pages.
Make sure the paper is loaded correctly in the paper tray. (See Loading paper and
other print media on page 10.)
Check that more than two types of paper are not loaded in the paper tray at any
one time.
Printed pages are not stacked
neatly.
Make sure you are using the paper support flap. (See Loading paper and other
print media on page 10.)
Printing Received Faxes
Difficulty
Suggestions
Condensed print and white streaks
across the page or the top and
bottom of sentences are cut off.
You probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Vertical black lines when receiving.
The sender's scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
Received colour fax prints only in
black and white.
Replace the colour ink cartridges that are empty or nearly empty, and then ask the
other person to send the colour fax again. (See Replacing the ink cartridges
on page 160.)
Left and Right margins are cut off or
a single page is printed on two
pages.
Turn on Auto Reduction. (See Printing a reduced incoming fax on page 53.)
Telephone Line or Connections
Difficulty
Suggestions
Dialling does not work. (No dial
tone)
Make sure the machine is plugged in and not in Power Save mode.
Check the line cord connections.
(Not available in New Zealand)
Change the Tone/Pulse setting. (See the Quick Setup Guide.)
Lift the external telephone’s handset, (or the machine’s handset or cordless
handset if available), and then dial the number to send a manual fax. Wait to hear
fax receiving tones before pressing Mono Start or Colour Start.
The machine does not answer
when called.
Make sure the machine is in the correct receiving mode for your setup. (See
Choose the Receive Mode on page 43.) Check for a dial tone. If possible, call your
machine to hear it answer. If there is still no answer, check the telephone line cord
connection. If there is no ringing when you call your machine, ask your telephone
company to check the line.
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Troubleshooting and Routine Maintenance
Receiving Faxes
Difficulty
Suggestions
Cannot receive a fax.
Check all line cord connections.
Make sure the machine is in the correct receiving mode for your setup. (See
Receive mode settings on page 46.)
If you often have interference on the telephone line, try changing the menu setting
of Compatibility to Basic(for VoIP). (See Telephone line interference
on page 149.)
Sending Faxes
Difficulty
Suggestions
Cannot send a fax.
Check all line cord connections.
Make sure that the Fax
key is illuminated. (See Entering Fax mode
on page 34.)
Ask the other party to check that the receiving machine has paper.
Print the Transmission Verification Report and check for an error. (See Reports
on page 84.)
Transmission Verification Report
says ‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the fax again.
If you send a PC FAX message and get ‘Result:ERROR’ on the Transmission
Verification Report, your machine may be out of memory. To gain extra memory,
you can turn off Memory Receive (see Turning off Memory Receive Operations
on page 50), print fax messages in memory (see Printing a fax from the memory
on page 54) or cancel a Delayed Fax or Polling Job (see Cancelling a fax in
progress on page 36 or Checking and cancelling waiting jobs on page 40). If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the menu setting of Compatibility to Basic(for VoIP). (See
Telephone line interference on page 149.)
Poor fax send quality.
Try changing your resolution to Fine or S.Fine. Make a copy to check your
machine's scanner operation. If the copy quality is not good, clean the scanner.
(See Cleaning the scanner glass on page 164.)
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 164.)
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B
Handling Incoming Calls
Difficulty
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Fax Detect is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Fax Detect to Off. (See Fax Detect
on page 47.)
Sending a fax call to the machine.
If you answered on an external or extension telephone, press your Remote
Activation Code (the factory setting is l 5 1 (l 9 1 for New Zealand)). When your
machine answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, an alarm system or other custom
feature on a single telephone line with your machine, it may create a problem
sending or receiving faxes.
For example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother's ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate telephone line with no
custom features is recommended.
Copying Difficulties
Difficulty
Cannot make a copy.
Suggestions
Make sure that the Copy
key is illuminated. (See Entering Copy mode
on page 90.)
Poor copy results when using the
ADF.
Try using the scanner glass. (See Using the scanner glass on page 21.)
Vertical black lines or streaks
appear in copies.
Vertical black lines or streaks on copies are typically caused by dirt or correction
fluid on the glass strip. Clean the glass strip. (See Cleaning the scanner glass
on page 164.)
Fit to Page does not work properly.
Make sure the document is not skewed on the scanner glass.
Scanning Difficulties
Difficulty
Suggestions
TWAIN/WIA errors appear when
starting to scan.
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
PaperPort™ 11SE with OCR, click File, Scan or Get Photo and click Select to
choose the Brother TWAIN/WIA driver.
(Hong Kong users only)
Make sure the Brother TWAIN/WIA driver is chosen as the primary source. In
Presto!® PageManager® with OCR, click File, Select Source and choose the
Brother TWAIN/WIA driver.
Poor scanning results when using
the ADF.
Try using the scanner glass. (See Using the scanner glass on page 21.)
OCR does not work.
Try increasing the scanner resolution.
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Troubleshooting and Routine Maintenance
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the CD-ROM supplied with your machine. To install FaceFilter Studio see the
Quick Setup Guide.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned On, and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
correctly.
1
Have you installed the Windows® 2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows® 2000 update using one of the following methods.
„ Install MFL-Pro Suite from the CD-ROM. (See the Quick Setup
Guide.)
„ Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in
again.
3
If you have tried ‘Eject’ from within Windows®, take out the memory card or
USB Flash memory drive before you continue.
4
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn
them on again. (You will have to unplug the power cord of the machine to turn
it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing.
Make sure that Borderless Printing and Cropping are turned off. (See Borderless
printing on page 111 and Cropping on page 111.)
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B
Network Difficulties
Difficulty
Suggestions
Cannot print over the Network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see Reports on page 84.) and check the current
Network settings printed in this list. Reconnect the LAN cable to the hub to verify
that the cabling and network connections are good. If possible, try connecting the
machine to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Active for 2 seconds.
(If you are having Network problems, see the Network User’s Guide for more
information.)
The network scanning feature does
not work.
The network PC-Fax Receive
feature does not work.
(For Windows® users only) Firewall settings on your PC may be rejecting the
necessary network connection. Follow the instructions below to configure the
Firewall. If you are using personal Firewall software, see the User’s Guide for your
software or contact the software manufacturer.
For Windows® XP SP2 and Windows Vista® users, see Firewall settings in the
Software User’s Guide on the CD-ROM.
For Windows® XP SP1 user’s, please visit the Brother Solutions Center:
(http://solutions.brother.com)
Your computer cannot find your
machine.
<Windows® users>
Firewall settings on your PC may be rejecting the necessary network connection.
For detail, see the instruction above.
<Macintosh® users>
Re-select your machine in the Device Selector application located in Macintosh
HD/Library/Printers/Brother/Utilities/DeviceSelector or from the model list in
ControlCenter2.
Touchscreen Difficulties
Difficulty
Suggestions
The dial pad does not work when
entering numbers or characters.
Use the touchscreen buttons to enter information.
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Troubleshooting and Routine Maintenance
Dial Tone detection
When you send a fax automatically, by
default your machine will wait for a fixed
amount of time before it starts to dial the
number. By changing the Dial Tone setting to
Detection you can make your machine dial
as soon as it detects a dial tone. This setting
can save a small amount of time when
sending a fax to many different numbers. If
you change the setting and start having
problems with dialling you should change
back to the factory No Detection setting.
a
b
c
d
e
f
g
Press MENU.
Press a or b to display
Initial Setup.
Press Initial Setup.
Press a or b to display Dial Tone.
Press Dial Tone.
B
Telephone line interference
B
If you are having problems sending or
receiving a fax due to possible interference
on the telephone line, you can change the
compatibility setting, which reduces the
modem speed to minimise errors.
a
b
c
d
e
f
g
h
Press Detection or No Detection.
B
Press MENU.
Press a or b to display Fax.
Press Fax.
Press a or b to display
Miscellaneous.
Press Miscellaneous.
Press a or b to display
Compatibility.
Press Compatibility.
Press High, Normal or
Basic(for VoIP).
„ Basic(for VoIP) cuts the
modem speed to 9600 bps. Unless
interference is a recurring problem
on your telephone line, you may
prefer to use it only when needed.
Press Stop/Exit.
„ Normal sets the modem speed at
14400 bps.
„ High increases the modem speed to
33600 bps. (factory setting)
i
Press Stop/Exit.
Note
When you change the compatibility to
Basic(for VoIP), the ECM feature is
only available for colour fax sending.
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Error and Maintenance messages
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error and shows an error message. The
most common error and maintenance messages are shown below.
You can correct most errors and routine maintenance by yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit us at http://solutions.brother.com.
Error Message
Cause
Action
B&W Print Only
One or more of the colour ink
cartridges is empty.
While this message appears on
the LCD, each operation works in
the following way:
„ Printing
If you click Greyscale in the
Advanced tab of the printer
driver you can use the
machine as a monochrome
printer for approximately four
weeks depending on the
number of pages you print.
„ Copying
If the paper type is set to
Plain Paper or
Inkjet Paper you can
make copies in monochrome.
„ Faxing
If the paper type is set to
Plain Paper or
Inkjet Paper the machine
will receive and print the faxes
in monochrome. If a sending
machine has a colour fax, the
machine’s handshake will ask
that the fax be sent as
monochrome.
If the paper type is set to
Other Glossy or
Brother BP71, the machine will
stop all print operations. If you
unplug the machine, or take out
the empty ink cartridge, you
cannot use the machine until you
change to a new ink cartridge.
Replace the empty ink cartridges.
(See Replacing the ink cartridges
on page 160.)
Replace the empty ink cartridges. (See
Replacing the ink cartridges on page 160.)
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B
Troubleshooting and Routine Maintenance
Error Message
Cause
Action
Cannot Detect
You installed a new ink cartridge
too quickly and the machine did
not detect it.
Take out the new ink cartridge and
re-install it slowly until it clicks.
If you are using non Brother
Original ink the machine may not
detect the ink cartridge.
Replace the cartridge with a Brother
Original ink cartridge. If the error message
remains, contact your Brother dealer.
An ink cartridge is not installed
properly.
Take out the new ink cartridge and
re-install it slowly until it clicks.
B
Cannot Print
One or more of the ink cartridges Replace the empty ink cartridges. (See
are empty. The machine will stop Replacing the ink cartridges on page 160.)
all print operations. While memory
is available, black and white faxes
will be stored in the memory. If a
sending machine has a colour fax,
the machine's ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
colour fax will be stored in the
memory as a black and white fax.
Comm.Error
Poor telephone line quality
caused a communication error.
Connection Fail
You tried to poll a fax machine
Check the other fax machine's polling
that is not in Polled Waiting mode. setup.
Cover is Open.
The scanner cover is not closed
completely.
Lift the scanner cover and then close it
again.
The ink cartridge cover is not
completely closed.
Firmly close the ink cartridge cover until it
clicks.
Data Remaining
Print data is left in the machine's
memory.
Press Stop/Exit. The machine will cancel
the job and clear it from the memory. Try to
print again.
Disconnected
The other person or other
person's fax machine stopped the
call.
Try to send or receive again.
Document Jam
The document was not inserted or
fed correctly, or the document
scanned from the ADF was too
long.
See Using the ADF on page 21.
File size is too large
The file you sent is too large for
printing with Bluetooth® wireless
technology.
Make your file smaller than 3 MB.
High Temperature
The print head is too warm.
Allow the machine to cool down.
Hub is Unusable.
A Hub or USB Flash memory
drive with Hub has been
connected to the USB direct
interface.
A Hub or USB Flash memory drive with
Hub are not supported. Unplug the device
from the USB direct interface.
If the problem continues, call the telephone
company and ask them to check your
telephone line.
See Document jam on page 157.
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Error Message
Cause
Action
Image Too Long.
The proportions of your photo are
irregular so effects could not be
added.
Choose a regularly proportioned image.
Image Too Small.
The size of your photo is too small
to trim.
Choose a larger image.
Ink low
One or more of the ink cartridges Order a new ink cartridge.
are running out of ink. If a sending
machine has a colour fax to send,
your machine’s ‘handshake’ will
ask that the fax be sent as black
and white. If the sending machine
has the ability to convert it, the
colour fax will be printed at your
machine as a black and white fax.
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card or USB flash
memory drive you are using
already contains 999 files.
Your machine can only save to your
memory card or USB flash memory drive if
it contains less than 999 files. Try deleting
unused files to free some space and try
again.
No Caller ID
There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See Caller ID
on page 62.) (See Caller ID on page 64.)
(See Caller ID (For Singapore and Hong
Kong) on page 66.)
No Cartridge
An ink cartridge is not installed
correctly.
Take out the new ink cartridge and
re-install it slowly until it clicks. (See
Replacing the ink cartridges on page 160.)
No File
The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file.
Put the correct memory card or USB Flash
memory drive into the slot again.
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Troubleshooting and Routine Maintenance
Error Message
Cause
Action
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray, or the Jam Clear
Cover is not closed properly.
Do one of the following:
„ Refill the paper in the paper tray, and
then press Mono Start or
Colour Start.
„ Remove the paper and load it again
and then press Mono Start or
Colour Start. Close the Jam Clear
Cover properly.
B
The paper is jammed in the
machine.
See Printer jam or paper jam on page 158.
The Jam Clear Cover is not
closed properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See Printer jam or
paper jam on page 158.)
No Response/Busy
The number you dialled does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers on page 72.)
Out of Memory
The machine's memory is full.
Fax sending or copy operation in
progress
Do one of the following:
„ Press Stop/Exit and wait until the other
operations in progress finish and then
try again.
„ Clear the data in the memory. To gain
extra memory, you can turn off Memory
Receive. (See Turning off Memory
Receive Operations on page 50.)
„ Print the faxes that are in the memory.
(See Printing a fax from the memory
on page 54.)
Paper Jam
The memory card or USB flash
memory drive you are using does
not have enough free space to
scan the documents.
Delete unused files from your memory card
or USB Flash memory drive to make some
free space and then try again.
Paper is jammed in the machine.
Open the Jam Clear Cover (at the back of
the machine) and pull out the jammed
paper by following steps in Printer jam or
paper jam on page 158.
Make sure the paper length guide is fit to
the paper size. Do not extend the paper
tray when you load A5 or smaller size
paper.
Touchscreen
initialization
failed
The Touchscreen has been
pressed before the power on
initialisation has completed.
Make sure that there is nothing resting on
or touching the Touchscreen.
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Error Message
Cause
Action
Unable to Clean XX
The machine has a mechanical
problem.
Open the scanner cover and remove any
foreign objects inside the machine. If the
error message continues, disconnect the
machine from the power for several
minutes, then reconnect it. (The machine
can be turned off for approximately
24 hours without losing faxes stored in the
memory. See Transferring your faxes or
Fax Journal report on page 155.)
Unable to Init. XX
Unable to Print XX
Unable to Scan XX
—OR—
A foreign object such as a clip or
ripped paper is in the machine.
Unable to use Phone XX
Unable to Clean 46
Unable to Init. 46
Unable to Print 46
Internal servicing required.
Call your Brother dealer.
Unusable Device
A broken device has been
connected to the USB direct
interface.
Unplug the device from the USB direct
interface, then press Power Save to turn
the machine off and then on again.
A USB device or USB Flash
memory drive that is not
supported has been connected to
the USB direct interface.
Unplug the device from the USB direct
interface.
Disconnect device
from front
connector & turn
machine off & then
on
Unusable Device
Please Disconnect
USB Device.
For more information, visit us at
http://solutions.brother.com.
Unsupported file type
The file you sent has an
unsupported file extension for
Send a suppported file type, with a JPG
extension.
printing with Bluetooth® wireless
technology.
Wrong Paper Size
Paper is not the correct size.
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Check that the machine's Paper Size
setting matches the size of paper in the
tray. (See Paper Size on page 26)
Troubleshooting and Routine Maintenance
Error animation
B
Error animations display step-by-step
instructions when paper gets jammed. You
can read the steps at your own pace by
pressing c to see the next step and d to go
backward. If you do not press a key after
1 minute the animation starts running
automatically again.
You can press d or c to pause the autoanimation and go back to step-by-step
mode.
If the LCD shows:
B
a
Press Stop/Exit to interrupt the error
temporarily.
b
c
d
e
f
g
Press MENU.
Press a or b to display Service.
Press Service.
Press Data Transfer.
Press Fax Transfer.
Do one of the following:
„ If the LCD shows No Data, there
are no faxes left in the machine's
memory.
„ Unable to Clean XX
„ Unable to Init. XX
„ Unable to Print XX
Press Stop/Exit.
„ Unable to Scan XX
„ Enter the fax number to which faxes
will be forwarded.
„ Unable to use Phone XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
Transferring faxes to another fax machine
on page 155 or Transferring faxes to your PC
on page 156.)
B
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (station ID) in the Quick
Setup Guide.)
Note
Transferring your faxes or
Fax Journal report
Transferring faxes to another fax
machine
h
Press Mono Start.
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring Fax Journal report
to another fax machine on page 156.)
Note
If there is an error message on the
machine's LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
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B
Transferring faxes to your PC
You can transfer the faxes from your
machine's memory to your PC.
a
Press Stop/Exit to interrupt the error
temporarily.
b
Make sure you have installed MFL-Pro
Suite on your PC, and then turn on PC
FAX Receiving on the PC. (For details
see PC- FAX receiving for Windows® in
the Software User’s Guide on the
CD-ROM.)
c
d
Make sure you have set PC Fax
Receive on the machine. (See PC Fax
Receive on page 49.)
If faxes are in the machine’s memory
when you set up PC Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
Do one of the following:
„ To transfer all faxes to your PC,
press Yes. You will be asked if you
want a backup print.
„ To exit and leave the faxes in the
memory, press No.
e
Press Stop/Exit.
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B
Transferring Fax Journal report to
another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Enter
personal information (station ID) in the Quick
Setup Guide.)
a
Press Stop/Exit to interrupt the error
temporarily.
b
c
d
e
f
g
Press MENU.
h
Press Mono Start.
Press a or b to display Service.
Press Service.
Press Data Transfer.
Press Report Trans.
Enter the fax number to which the Fax
Journal report will be forwarded.
B
Troubleshooting and Routine Maintenance
Document jam
B
Documents can jam in the ADF unit if they are
not inserted or fed properly, or if they are too
long. Follow the steps below to clear a
document jam.
Document is jammed in the top of the
ADF unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Open the ADF cover.
d
e
Document is jammed inside the ADF
unit
a
Take out any paper from the ADF that is
not jammed.
b
c
Lift the document cover.
d
e
Close the document cover.
B
B
Pull the jammed document out to the
left.
Pull the jammed document up and to the
left.
Press Stop/Exit.
Close the ADF cover.
Press Stop/Exit.
Note
To avoid document jams close the ADF
cover correctly by pushing it gently in the
middle.
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B
Printer jam or paper jam
B
d
Take out the jammed paper depending on
where it is jammed in the machine.
a
Open the Jam Clear Cover (1) at the
back of the machine. Pull the jammed
paper out of the machine.
Pull the paper tray (1) out of the
machine.
1
1
b
Pull out the jammed paper (1) and press
Stop/Exit.
e
1
c
Reset the machine by lifting the scanner
cover from the front of the machine and
then closing it.
„ If you cannot remove the jammed
paper from the front of the machine,
or the error message still appears on
the LCD after you have removed the
jammed paper, please go to the next
step.
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Close the Jam Clear Cover.
Make sure the cover is closed properly.
Troubleshooting and Routine Maintenance
f
Lift the scanner cover (1) from the front
side of the machine until it locks
securely into the open position. Make
sure that there is no jammed paper left
inside the machine.
g
Lift the scanner cover to release the
lock (1). Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
1
2
Note
• If the paper is jammed under the print
head, unplug the machine from the power
source, and then move the print head to
take out the paper.
• If the print head is at the right corner as
shown in the illustration, you cannot move
the print head. Press Stop/Exit until the
print head moves to the middle. Then
unplug the machine from the power
source, and take out the paper.
h
B
3
Push the paper tray firmly back into the
machine.
Note
Make sure you pull out the paper support
until it clicks.
• If ink gets onto your skin, immediately
wash it off with soap or detergent.
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Routine maintenance
Replacing the ink cartridges
Your machine is equipped with an ink dot
counter. The ink dot counter automatically
monitors the level of ink in each of the
4 cartridges. When the machine detects an
ink cartridge is running out of ink, the machine
will tell you with a message on the LCD.
Note
For example, when one of the ink
cartridge is nearly empty, the LCD will
display Ink low (name of colour).
You should purchase a replacement
cartridge in preparation for when the
machine indicates the colour is completely
empty.
When one of the ink cartridge is empty,
the LCD will display Cannot Print or
B&W Print Only.
You should only replace the actual ink
cartridge when this message Cannot
Print or B&W Print Only appears on
the LCD.
The LCD will tell you which ink cartridge is low
or needs replacing. Be sure to follow the LCD
prompts to replace the ink cartridges in the
correct order.
Even though the machine tells you that an ink
cartridge is empty, there will be a small
amount of ink left in the ink cartridge. It is
necessary to keep some ink in the ink
cartridge to prevent air from drying out and
damaging the print head assembly.
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B
B
CAUTION
Brother multifunction machines are
designed to work with ink of a particular
specification and will work to a level of
optimum performance and reliability when
used with genuine Brother Branded ink
cartridges. Brother cannot guarantee this
optimum performance and reliability if ink or
ink cartridges of other specifications are
used. Brother does not therefore
recommend the use of cartridges other than
genuine Brother Branded cartridges or the
refilling of empty cartridges with ink from
other sources. If damage is caused to the
print head or other parts of this machine as
a result of using other brands of ink or ink
cartridges, any repairs required as a result
may not be covered by the warranty.
Troubleshooting and Routine Maintenance
a
Open the ink cartridge cover.
If one or more ink cartridges are empty,
for example Black, the LCD shows
B&W Print Only or Cannot Print.
b
Press the lock release lever as shown to
release the cartridge indicated on the
LCD. Remove the cartridge from the
machine.
d
Turn the green knob on the protective
yellow cap clockwise until it clicks to
release the vacuum seal, then remove
the cap (1).
B
1
e
c
Each colour has its own correct position.
Insert the ink cartridge in the direction of
the arrow on the label.
Open the new ink cartridge bag for the
colour shown on the LCD, and then take
out the ink cartridge.
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f
Gently push the ink cartridge in until it
clicks, and then close the ink cartridge
cover.
CAUTION
DO NOT take out ink cartridges if you do
not need to replace them. If you do so, it
may reduce the ink quantity and the
machine will not know the quantity of ink left
in the cartridge.
DO NOT touch the cartridge insertion slots.
If you do so, the ink may stain your skin.
If ink gets on your skin or clothing
immediately wash it off with soap or
detergent.
g
The machine will automatically reset the
ink dot counter.
Note
• If you replaced an ink cartridge, the LCD
may ask you to verify that it was a brand
new one (for example, Did You Change
Black). For each new cartridge you
installed, press Yes to automatically reset
the ink dot counter for that colour. If the ink
cartridge you installed is not a brand new
one, be sure to press No.
• If the LCD shows No Cartridge or
Cannot Detect after you install the ink
cartridges, check that the ink cartridges
are installed correctly.
WARNING
If ink gets in your eyes, wash them out with
water at once and call a doctor if you are
concerned.
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If you mix the colours by installing an ink
cartridge in the wrong position, clean the
print head several times after correcting the
cartridge installation.
Once you open an ink cartridge, install it in
the machine and use it up within six months
of installation. Use unopened ink cartridges
by the expiration date written on the
cartridge package.
DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out
of the cartridge.
Troubleshooting and Routine Maintenance
Cleaning the outside of the
machine
a
Pull the paper tray (1) completely out of
the machine.
B
Clean the Touchscreen as follows:
1
CAUTION
Turn off the power switch when you clean
the Touchscreen.
DO NOT use any type of liquid cleaners
(including ethanol).
a
B
b
Wipe the outside of the machine with a
soft cloth to remove dust.
c
Lift the output paper tray and remove
anything that is stuck inside the paper
tray.
d
Wipe the paper tray with a soft cloth to
remove dust.
e
Close the output paper tray and put the
paper tray firmly back in the machine.
Clean the Touchscreen with a dry soft
cloth.
Clean the outside of the machine as
follows:
CAUTION
Use neutral detergents. Cleaning with
volatile liquids such as thinner or benzine
will damage the outside surface of the
machine.
DO NOT use cleaning materials that
contain ammonia.
DO NOT use isopropyl alcohol to remove
dirt from the control panel. It may crack the
panel.
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Cleaning the scanner glass
a
Lift the document cover (1). Clean the
scanner glass (2) and the white
plastic (3) with a soft lint-free cloth
moistened with a non-flammable glass
cleaner.
1
3
B
Cleaning the machine’s
printer platen
WARNING
Be sure to unplug the machine from the
electrical socket before cleaning the printer
platen (1).
a
Lift the scanner cover until it locks
securely into the open position.
b
Clean the machine’s printer platen (1)
and the area around it, wiping off any
scattered ink with a soft, dry lint-free
cloth.
2
b
In the ADF unit, clean the white bar (1)
and the glass strip (2) with a lint-free
cloth moistened with a non-flammable
glass cleaner.
1
1
2
Note
In addition to cleaning the glass strip with
a non-flammable glass cleaner, run your
finger tip over the glass strip to see if you
can feel anything on it. If you feel dirt or
debris, clean the glass strip again
concentrating on that area. You may need
to repeat the cleaning process three or
four times. To test, make a copy after each
cleaning.
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B
Troubleshooting and Routine Maintenance
Cleaning the paper pick-up
roller
a
Pull the paper tray completely out of the
machine.
b
Unplug the machine from the electrical
socket and open the Jam Clear
Cover (1) at the back of the machine.
Cleaning the print head
B
B
To maintain print quality, the machine will
automatically clean the print head. You can
start the cleaning process manually if there is
a print quality problem.
Clean the print head and ink cartridges if you
get a horizontal line or blank text in the text or
graphics on your printed pages. You can
clean Black only, three colours at a time
(Cyan/Yellow/Magenta), or all four colours at
once.
Cleaning the print head consumes ink.
Cleaning too often uses ink unnecessarily.
CAUTION
1
c
Clean the Paper Pick-up Roller (1) with
isopropyl alcohol on a cotton swab.
1
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
a
Press
b
c
Press Cleaning.
.
Press Black, Color or All.
The machine cleans the print head.
When cleaning is finished, the machine
will go back to the Ready screen
automatically.
Note
d
Close the Jam Clear Cover.
Make sure the cover is closed correctly.
e
Put the paper tray firmly back in the
machine.
f
Re-connect the power cord.
If you clean the print head at least five
times and the print has not improved, try
installing a new Brother original
Innobella™ replacement cartridge for
each problem colour. Try cleaning the
print head again up to five more times. If
the print has not improved call your
Brother dealer.
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B
Checking the print quality
If faded or streaked colours and text appear
on your output, some of the nozzles may be
clogged. You can check this by printing the
Print Quality Check Sheet and looking at the
nozzle check pattern.
a
Press
b
c
d
Press Test Print.
e
f
.
Press Print Quality.
Press Colour Start.
The machine begins printing the Print
Quality Check Sheet.
Check the quality of the four colour
blocks on the sheet.
The LCD asks you if the print quality is
OK.
Do one of the following:
„ If all lines are clear and visible, press
Yes to finish the Print Quality check
and go to step j.
B
i
After cleaning is finished, press
Colour Start.
The machine starts printing the Print
Quality Check Sheet again and then
return to step e.
j
Press Stop/Exit.
If you repeat this procedure at least five
times and the print quality is still poor,
replace the ink cartridge for the clogged
colour.
After replacing the ink cartridge, check
the print quality. If the problem still
exists, repeat the cleaning and test print
procedures at least five times for the
new ink cartridge. If ink is still missing,
call your Brother dealer.
CAUTION
DO NOT touch the print head. Touching the
print head may cause permanent damage
and may void the print head's warranty.
Note
„ If you can see missing short lines as
shown below, press No to choose
No.
OK
i
Poor
g
The LCD asks you if the print quality is
OK for black and three colours.
Press Yes or No.
h
The LCD asks you if you want to start
cleaning.
Press Colour Start.
The machine starts cleaning the print
head.
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When a print head
nozzle is clogged
the printed
sample looks like
this.
After the print
head nozzle is
cleaned, the
horizontal lines
are gone.
Troubleshooting and Routine Maintenance
Checking the print alignment
B
Checking the ink volume
B
You may need to adjust the print alignment
after transporting the machine, if your printed
text becomes blurred or images become
faded.
Although an ink volume icon appears on the
LCD, you can use the ink menu to see a large
graph showing the ink that is left in each
cartridge.
a
Press
.
a
Press
b
c
d
Press Test Print.
b
Press Ink Volume.
The LCD shows the ink volume.
c
Press Stop/Exit.
Press Alignment.
Press Mono Start or Colour Start.
The machine starts printing the
Alignment Check Sheet.
e
Check the 600 dpi and 1200 dpi test
prints to see if number 5 most closely
matches number 0.
f
Do one of the following:
.
B
Note
You can check the ink volume from your
computer. (See Printing for Windows® or
Printing and Faxing for Macintosh® in the
Software User’s Guide on the CD-ROM.)
„ If the number 5 samples of both the
600 dpi and 1200 dpi test prints are
the best matches, press Yes to finish
the Alignment Check and go to
step i.
„ If another test print number is a
better match for either 600 dpi or
1200 dpi, press No to choose it.
g
For 600 dpi, press the number of the test
print that most closely matches the
number 0 sample (1-8).
h
For 1200 dpi, press the number of the
test print that most closely matches the
number 0 sample (1-8).
i
Press Stop/Exit.
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Uninstalling and installing the
handset and handset cradle
(MFC-790CW only)
c
Attach the side cover.
B
If you do not use the handset you can remove
the handset and handset cradle.
Uninstalling the handset and handset
cradle
a
B
Unplug the curled handset cord from the
machine.
Installing the handset and handset
cradle
a
b
Remove the side cover.
Pull the tab (1) back and hold it in
position as you push the cradle (2) to the
back of the machine.
Note
1
If you cannot open the cover with your
hand, use a coin to open it.
2
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B
Troubleshooting and Routine Maintenance
b
Align the recessed arrows on the cradle
with those on the machine, and then
slide the cradle toward the front of the
machine until it clicks into place.
Machine Information
B
Checking the serial number
B
You can see the machine’s serial number on
the LCD.
a
b
c
d
c
B
Press MENU.
Press a or b to display
Machine Info.
Press Machine Info.
Press Stop/Exit.
Connect the curled handset cord to the
machine.
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Packing and shipping
the machine
When you transport the machine, use the
packing materials that came with your
machine. Follow the instructions below to
properly pack your machine. Damage caused
to your machine during transit is not covered
by your warranty.
CAUTION
B
Make sure that the plastic tabs on both
sides of the green protective part (1) have
securely clicked into place (2).
CAUTION
It is important to allow the machine to ‘park’
the print head after a print job. Listen
carefully to the machine before unplugging
it to make sure that all mechanical noise
has stopped. Not allowing the machine to
finish this parking process may lead to print
problems and possible damage to the print
head.
a
b
Open the ink cartridge cover.
c
Install the green protective part and then
close the ink cartridge cover.
Press the ink release lever to release
the ink cartridge and take out the ink
cartridges. (See Replacing the ink
cartridges on page 160.)
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1
2
If you are not able to find the green
protective part, DO NOT remove the ink
cartridges before shipping. It is essential
that the machine be shipped with either the
green protective part or the ink cartridges in
position. Shipping without them will cause
damage to your machine and may void your
warranty. When travelling with the ink
cartridges still in the machine please keep
the machine upright as this will protect the
machine from leakage.
Troubleshooting and Routine Maintenance
d
Lift the front of the machine and hook
the long end (1) of the green protective
part into the T-shaped hole underneath
the machine. Push the forked end (2)
onto the top of the paper tray.
h
Lift the scanner cover (1) to release the
lock. Gently push the scanner cover
support down (2) and close the scanner
cover (3) using both hands.
1
2
B
3
2
i
Wrap the machine in the bag.
1
e
Unplug the machine from the telephone
wall socket and take the telephone line
cord out of the machine.
f
Unplug the machine from the electrical
socket and from the machine.
g
Using both hands, use the plastic tabs
on both sides of the machine to lift the
scanner cover until it locks securely into
the open position. Then unplug the
interface cable from the machine, if it is
connected.
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j
Pack the machine and the printed
materials in the original carton with the
original packing material as shown in
the illustration.
Do not pack the used ink cartridges in
the carton.
(MFC-790CW)
(MFC-990CW)
k
Close the carton and tape it shut.
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C
Menu and Features
On-screen
programming
Mode and menu keys
C
C
MENU
Your machine is designed to be easy to
operate with LCD on-screen programming
using the menu buttons on the Touchscreen.
User-friendly programming helps you take full
advantage of all the menu selections your
machine has to offer.
Access the main menu.
Access each mode and its menu
of temporary settings.
Since your programming is done on the LCD,
we have created step-by-step on-screen
instructions to help you program your
machine. All you need to do is follow the
instructions as they guide you through the
menu selections and programming options.
Menu table
C
Stop the current operation.
C
You can program your machine by using the
Menu table that begins on page 174. These
pages list the menu selections and options.
Memory storage
C
Even if there is a power failure, you will not
lose the settings you have chosen using the
Menu key because they are stored
permanently. Also, you will not lose your
settings in the PhotoCapture, Fax and Copy
mode key menus if you have chosen
Set New Default. You may have to reset
the date and time.
Note
During a power failure the machine will
retain messages that are in the memory
for approximately 24 hours.
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C
Menu table
C
The menu table will help you understand the menu selections and options that are found in the
machine's programs. The factory settings are shown in Bold with an asterisk.
MENU (
MENU
)
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
Mode Timer
—
Off
Sets the time to return to
Fax mode.
25
Sets the type of paper in
the paper tray.
25
Sets the size of the paper
in the paper tray.
26
Adjusts the ring volume.
26
Adjusts the volume level
of the beeper.
27
Adjusts the volume level
of the speaker.
27
Changes for Daylight
Savings Time manually.
28
0 Sec
30 Secs
1 Min
2 Mins*
5 Mins
Paper Type
—
Plain Paper*
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size
—
A4*
A5
10x15cm
Letter
Legal
Volume
Ring
Off
Low
Med*
High
Beeper
Off
Low*
Med
High
Speaker
Off
Low
Med*
High
Daylight Save
—
On*
Off
The factory settings are shown in Bold with an asterisk.
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Menu and Features
Level1
Level2
Level3
Options
Descriptions
Page
General Setup
P.Save Setting
Fax Receive:
On*
Ring Tone:On
Customizes the
Power Save key not to
receive faxes in power
save mode.
23
Adjusts the contrast of the
LCD.
29
You can adjust the
brightness of the LCD
backlight.
29
You can set how long the
LCD backlight stays on for
after the last key press.
29
You can choose how long
the machine will remain
idle before it goes into
sleep mode.
28
Adjusts the Echo Control
level.
See
DECT™
Handset
BCL-D70
User’s
Guide
(Continued)
LCD Settings
Ring Tone:Off*
Fax Receive:
Off
(For MFC-990CW
when you choose
Fax Receive:On)
LCD Contrast
Light
Med*
Dark
Backlight
Light*
Med
C
Dark
Dim Timer
Off
10 Secs
20 Secs
30 Secs*
Sleep Mode
—
1 Min
2 Mins
3 Mins
5 Mins
10 Mins*
30 Mins
60 Mins
Echo Control
(MFC-990CW
only)
—
level1*
level2
level3
level4
The factory settings are shown in Bold with an asterisk.
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Level1
Level2
Level3
Options
Descriptions
Page
Fax
Setup Receive
Ring Delay
Ring Delay
Sets the number of rings
before the machine
answers in Fax Only or
Fax/Tel mode.
46
Cost saving feature: the
machine rings 2 times if
there are messages and
4 times if there are no
messages, so you can
hang up and not pay for
the call.
81
Sets the pseudo/doublering time in Fax/Tel mode.
46
Receives fax messages
automatically when you
answer a call and hear the
fax tone.
47
Allows you to answer all
calls at an extension or
external telephone and
use codes to turn the
machine on or off. You
can personalize these
codes.
68
Cuts the size of incoming
faxes.
53
2 - 10 (2*)
(Example for
Australia)
Toll Saver
On
Off*
F/T Ring Time
20 Secs
30 Secs*
40 Secs
70 Secs
(For New Zealand)
20 Secs
30 Secs*
40 Secs
55 Secs
Fax Detect
On*
Semi
Off
Remote Codes
On*
(l51, #51)
(l91, #91 for New
Zealand)
Off
Auto Reduction
On*
Off
The factory settings are shown in Bold with an asterisk.
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Menu and Features
Level1
Level2
Level3
Options
Descriptions
Page
Fax
Setup Receive
Memory Receive
Off*
48
(Continued)
(Continued)
You can set the machine
to either forward fax
messages, store incoming
faxes in the memory (so
you can retrieve them
while you are away from
your machine), or send
faxes to your PC.
Fax Forward
Fax Storage
PC Fax Receive
If you choose Fax Forward
or PC Fax Receive, you
can turn on the Backup
Print safety feature.
Fax Preview
On
C
You can preview faxes.
51
Initial setup for
Transmission Verification
Report and Fax Journal
Report.
83
Off*
Report Setting
Transmission
On
On+Image
Off*
Off+Image
Journal Period
84
Off
Every 50 Faxes*
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Print Document
—
—
Prints incoming faxes
stored in the memory.
54
Remote Access
—
---l
Set your own code for
Remote Retrieval.
54
Remaining Jobs
—
—
Check which jobs are in
the memory and lets you
cancel chosen jobs.
40
The factory settings are shown in Bold with an asterisk.
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Level1
Level2
Level3
Options
Descriptions
Page
Fax
Setup TAD
OGM
TAD Message
Play/Record or erase the
outgoing message.
78
Choose the maximum
length of incoming
messages.
81
Allows you to turn the
speaker volume for voice
messages as they come in
On or Off.
81
Prohibits most functions
except receiving faxes into
memory.
31
Adjusts the modem speed
to help resolve
transmission problems.
149
Use with phone company
distincive ringing service
allows you to have a voice
number and fax number
on the one phone line.
60
If you have FaxAbility from
Telecom, you can use this
function to store the
ringing pattern of your fax
number.
And if you set in to On, you
should use the registered
number only.
63
If you have Call Waiting as
well as FaxAbility, set the
Call Waiting to On.
64
(Continued)
F/T Message
ICM Max.Time
30 Secs*
60 Secs
120 Secs
180 Secs
ICM Rec.Monitr
Off
On*
Miscellaneous
Mem Security
Set Password
Set Security
Compatibility
High*
Normal
Basic(for VoIP)
Distinctive
On
(Not available in
New Zealand)
Off*
Faxability
On
(For New Zealand
only)
Off*
Call Waiting
On
(For New Zealand
only)
Off*
The factory settings are shown in Bold with an asterisk.
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65
Menu and Features
Network menu
Level1
Level2
Level3
Level4
Options
Descriptions
Network
Wired LAN
TCP/IP
BOOT Method
Auto*
Chooses the
BOOT method
that best suits
your needs.
Static
RARP
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
C
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRNXXXXXXXXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
APIPA
On*
Off
Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Automatically
allocates the IP
address from the
link-local address
range.
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
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Level1
Level2
Level3
Level4
Network
Wired LAN
Ethernet
Auto*
(Continued)
(Continued)
Options
Descriptions
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
WLAN
TCP/IP
BOOT Method
Auto*
Static
RARP
Chooses the
BOOT method
that best suits
your needs.
BOOTP
DHCP
IP Address
[000-255].
[000-255].
Enter the IP
address.
[000-255].
[000-255]
Subnet Mask
[000-255].
[000-255].
Enter the Subnet
mask.
[000-255].
[000-255]
Gateway
[000-255].
[000-255].
Enter the
Gateway
address.
[000-255].
[000-255]
Node Name
BRWXXXXXXXXXXXX
Enter the Node
name.
WINS Config
Auto*
Chooses the
WINS
configuration
mode.
Static
WINS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
DNS Server
(Primary)
000.000.000.000
(Secondary)
000.000.000.000
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
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Specifies the IP
address of the
primary or
secondary
server.
Specifies the IP
address of the
primary or
secondary
server.
Menu and Features
Level1
Level2
Level3
Level4
Options
Descriptions
Network
WLAN
TCP/IP
APIPA
On*
(Continued)
(Continued)
(Continued)
Automatically
allocates the IP
address from the
link-local address
range.
Network I/F
Off
Setup Wizard
—
—
You can
configure your
print server.
SES/WPS/AOSS
—
—
You can easily
configure your
wireless network
settings using the
one-button push
method.
WPS w/PIN Code
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
WLAN Status
Status
—
You can see the
current wireless
network status.
Signal
—
You can see the
current wireless
network signal
strength.
SSID
—
You can see the
current SSID.
Comm. Mode
—
You can see the
current
Communication
Mode.
Wired LAN*
—
You can choose
the network
connection type.
—
Restores all
wired and
wireless network
settings to the
factory default.
—
WLAN
Factory Reset
—
Yes
No
See Network User's Guide on the CD-ROM
The factory settings are shown in Bold with an asterisk.
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C
MENU (
MENU
) (continued)
Level1
Level2
Level3
Options
Descriptions
Page
Bluetooth
Turn On/Off
—
On
Turn on to use Bluetooth®
wireless technology.
121
(MFC-990CW
only)
Off*
Settings
Pass Key
—
Authorizes a Bluetooth®
wireless technology
enabled device to
communicate with your
machine
121
Comm. Mode
Public*
Controls the level of
security between other
121
Private
Print Settings
Secure
Bluetooth® wireless
technology enabled
devices and your machine
Device Address
—
Identifies your machine
122
Device Name
—
Name of your machine.
122
Print Quality
Normal
Choose the print quality.
122
Choose the paper type
that matches the paper in
the tray.
122
Choose the paper size
that matches the paper in
the tray.
123
Expands the printable
area to fit the edges of the
paper.
123
Prints the date on your
photos.
123
You can restore all
settings to the factory
settings.
123
Photo*
Paper Type
Plain Paper
Inkjet Paper
Brother BP71
Other Glossy*
Paper Size
10x15cm*
13x18cm
A4
Letter
Borderless
On*
Off
Date Print
On
Off*
Factory Reset
—
Yes
No
The factory settings are shown in Bold with an asterisk.
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Menu and Features
Level1
Level2
Level3
Options
Descriptions
Page
Print Reports
XMIT Verify
—
—
83
Help List
—
—
Prints these lists and
reports.
Quick Dial
—
Alphabetical
Order
Numerical Order
Fax Journal
—
—
User Settings
—
—
Network Config
—
—
Caller ID hist.
—
—
Machine Info.
Serial No.
—
—
Lets you check the serial
number of your machine.
169
Initial Setup
Receive Mode
—
Fax Only*
Choose the receive mode
that best suits your needs.
43
See
Quick
Setup
Guide
(MFC-790CW
only)
Receive Mode
Fax/Tel
Manual
—
(MFC-990CW
only)
Fax Only
Fax/Tel*
Manual
Date&Time
—
—
Puts the date and time on
the LCD and in headings
of faxes you send.
Station ID
—
Fax:
Set your name and fax
number to appear on each
page you fax.
Name:
Tone/Pulse
—
(Not available in
New Zealand)
Dial Tone
Tone*
(MFC-990CW
only)
Choose the dialling mode.
Pulse
—
Detection
No Detection*
Register Handset
C
—
Register
Terminate
Turns Dial Tone Detection
on or off.
149
Sets the machine to
register the cordless
handset.
See
DECT™
Handset
BCL-D70
User’s
Guide
The factory settings are shown in Bold with an asterisk.
183
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Fax (
)
Level1
Level2
Level3
Options
Descriptions
Page
Fax Resolution
—
—
Standard*
Sets the resolution for
outgoing faxes.
39
Changes the lightness or
darkness of faxes you send.
38
Fine
S.Fine
Photo
Contrast
—
—
Auto*
Light
Dark
Broadcasting
Add Number
—
—
You can send the same fax
message to more than one
fax number.
37
—
On
You can preview a fax
message before send it.
36
Sets the time of day in
24-hour format that the
delayed faxes will be sent.
40
Combines delayed faxes to
the same fax number at the
same time of day into one
transmission.
40
You can send a fax without
using the memory.
39
Sets up the document on
your machine to be retrieved
by another fax machine.
87
Sets up your machine to poll
another fax machine.
85
If you are having difficulty
sending faxes overseas, set
this to On.
40
Adjust the scan area of the
scanner glass to the size of
the document.
35
You can save your fax
settings.
41
You can restore all settings
to the factory settings.
41
Speed Dial
Preview
—
Off*
Delayed Fax
—
—
On (00;00)
Off*
Batch TX
—
—
On
Off*
Real Time TX
—
—
On
Off*
Polled TX
—
—
Standard
Secure
Off*
Polling RX
—
—
Standard
Secure
Timer
Off*
Overseas Mode
—
—
On
Off*
Glass ScanSize
—
—
A4*
Letter
Set New Default
—
—
Yes
No
Factory Reset
—
—
Yes
No
The factory settings are shown in Bold with an asterisk.
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Menu and Features
Level1
Level2
Level3
Speed Dial
More
Set Speed Dial
History
Outgoing Call
Options
Descriptions
Page
You can set up dial by
pressing only a few keys.
72
Setup Groups
—
You can set up a Group
numbers for Broadcasting.
75
Change
—
You can change Speed Dial
numbers.
72
Delete
—
You can delete a Speed Dial
numbers.
75
Send a fax
—
71
Make a phone
call
—
More
Add to Speed
Dial
You can choose a number
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
or delete it.
You can choose a number
from the Caller ID history and
then make a telephone call
to it, send a fax to it, add it to
Speed Dial, or delete it.
71
C
Delete
Caller ID hist.
Send a fax
—
Make a phone
call
—
More
Add to Speed
Dial
Delete
The factory settings are shown in Bold with an asterisk.
185
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Scan (
)
Level1
Option1
Option2
Option3
Descriptions
Scan to E-mail
—
—
—
Scan to Image —
—
—
You can scan a monochrome See
or a colour document into your Software
E-mail application.
User's
Guide
You can scan a colour picture
into your graphics application. on the
CD-ROM
Scan to OCR
—
—
—
You can have your text
document converted to an
editable text file.
Scan to File
—
—
—
You can scan a monochrome
or a colour document into your
computer.
—
Color 150 dpi*
You can choose the scan
resolution, file format for your
document.
Scan to Media Quality
(when a memory
card or USB
Flash memory
drive is inserted)
Color 300 dpi
Page
113
Color 600 dpi
B/W 200x100 dpi
B/W 200 dpi
File Type
—
(If you chose
colour option in
Quality setting)
PDF*
JPEG
(If you chose
Mono option in
Quality setting)
PDF*
TIFF
File Name
—
—
You can rename the file.
Set New Default
—
Yes
You can save your scan
settings.
114
You can restore all settings to
the factory settings.
114
No
Factory Reset
—
Yes
No
The factory settings are shown in Bold with an asterisk.
186
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Menu and Features
Copy (
)
Level1
Level2
Level3
Options
Descriptions
Quality
—
—
Fast
Choose the Copy resolution 90
for your type of document.
Normal*
Page
Best
Enlarge/Reduce
100%*
—
—
—
92
Enlarge
—
198% 10x15cmiA4
You can choose the
enlargement ratio for your
type of document.
92
You can choose the
reduction ratio for your type
of document.
92
186%10x15cmiLTR
C
142% A5 i A4
Reduce
—
97% LTR i A4
93% A4 i LTR
83% LGL i A4
69% A4 i A5
47% A4 i 10x15cm
Paper Type
Fit to Page
—
—
Your machine will adjust the 92
size automatically to the
paper size you set.
Custom (25-400%)
—
—
You can choose the
enlargement or reduction
ratio for your type of
document.
92
—
—
Plain Paper*
Choose the paper type that
matches the paper in the
tray.
94
Choose the paper size that
matches the paper in the
tray.
95
Inkjet Paper
Brother BP71
Other Glossy
Transparency
Paper Size
—
—
A4*
A5
10x15cm
Letter
Legal
The factory settings are shown in Bold with an asterisk.
187
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Level1
Level2
Level3
Brightness
—
—
Options
Descriptions
Page
Adjusts the brightness of
copies.
94
Adjusts the contrast of
copies.
94
You can choose to stack or
sort multiple copies.
94
—
You can make N in 1 or
Poster copies.
93
Corrects dark borders and
95
skew when copying from the
scanner glass.
Dark
Light
-2
-1
0
+1
+2
Contrast
—
—
-2
-1
0
+1
+2
Stack/Sort
—
—
Stack*
Sort
Page Layout
—
Off(1in1)*
2in1(P)
2in1(L)
4in1(P)
4in1(L)
Poster (3 x 3)
Book Copy
Watermark Copy
On
—
—
On(Preview)
(Skew Adjustment)
—
(Shadow Revise)
—
Off*
—
—
Use Watermark
—
See the
watermark copy
settings in the
following table.
You can place a logo or text
into your document as a
Watermark.
95
—
Favorite:1
You can save your
Favourite settings.
96
Edit Template
Use Image
Favorite Settings Store
Rename
Favorite:2
Favorite:3
The factory settings are shown in Bold with an asterisk.
188
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Menu and Features
Watermark Copy Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Edit Template
—
Text
CONFIDENTIAL*
Places a text into your
document as a Watermark
using a template.
95
DRAFT
COPY
—
Position
A
B
C
C
D
E*
F
G
H
I
Pattern
—
Size
Small
Medium*
Large
—
Angle
-90°
-45°*
0°
+45°
+90°
—
Transparency
-2
-1
0
+1
+2
—
Colour
Red
Orange
Yellow
Green
Blue
Purple
Black*
The factory settings are shown in Bold with an asterisk.
189
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Option1
Option2
Option3
Use Image
Scan
Transparency
Option4
(Set page and
press start)
-2
-1
Descriptions
Page
Places a logo or text into
your document as a
Watermark using a
scanned image.
95
0
+1
+2
Media
Position
Places a logo or text into
your document as a
Watermark using an image
from removable media.
A
B
C
D
E*
F
G
H
I
Pattern
Size
Small
Medium*
Large
Angle
-90°
-45°*
0°
+45°
+90°
Transparency
-2
-1
0
+1
+2
The factory settings are shown in Bold with an asterisk.
190
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Menu and Features
PhotoCapture (
Level1
)
Level2
Level3
View Photos
(Print All Photos)
Options
Descriptions
Page
See the print
settings in the
following table.
You can print all photos in
your memory card or USB
Flash memory drive.
103
(Auto Correct)
The machine starts a Slide
Show of your photos.
(Slide Show)
Enhance Photos
See the print
settings in the
following table.
Enhance
The machine decides the
suitable effect for your
photo.
105
You can adjust your photos
with these settings.
105
You can trim your photo
and print a part of the
image.
105
You can print a thumbnail
page.
103
You can print an individual
image.
104
C
(Auto Correct)
(Enhance Skin)
(Enhance Scenery)
(Remove Red-Eye)
(Monochrome)
(Sepia)
(Auto Correct
Remove Red-Eye)
Index Print
Trim
—
Index Sheet
6 Images/Line*
5 Images/Line
Print Photos
See the print
settings in the
following table.
—
The factory settings are shown in Bold with an asterisk.
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Print Settings
Option1
Option2
Option3
Option4
Descriptions
Page
Print Quality
Normal
—
—
Choose the print quality.
108
(Does not appear
for DPOF
printing)
Photo*
Paper Type
Plain Paper
—
—
Choose the paper type.
108
(When A4 or
Letter is chosen)
—
Choose the paper and print
size.
108
—
—
Adjusts the brightness.
109
—
—
Adjusts the contrast.
109
Inkjet Paper
Brother BP71
Other Glossy*
Paper Size
10x15cm*
13x18cm
8x10cm
A4
9x13cm
Letter
10x15cm
13x18cm
15x20cm
Max. Size*
Brightness
(Does not appear
when
Enhance Photos
is chosen.)
Dark
Light
-2
-1
0
+1
+2
Contrast
(Does not appear
when
Enhance Photos
is chosen.)
-2
-1
0
+1
+2
The factory settings are shown in Bold with an asterisk.
192
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Menu and Features
Option1
Option2
Option3
Color Enhance
On
White Balance
(Does not appear
when
Enhance Photos
is chosen.)
Off*
Option4
-2
Descriptions
Page
Adjusts the hue of the white
areas.
109
-1
0
+1
+2
Sharpness
-2
Enhances the detail of the
image.
C
-1
0
+1
+2
Color Density
-2
Adjusts the total amount of
colour in the image.
-1
0
+1
+2
Cropping
On*
—
—
Crops the image around the
margin to fit the paper size
or print size. Turn this
feature off if you want to
print whole images or
prevent unwanted
cropping.
111
—
—
Expands the printable area
to fit the edges of the paper.
111
—
—
Prints the date on your
photo.
111
—
—
You can save your print
settings.
112
—
—
You can restore all the
settings to factory settings.
114
Off
Borderless
On*
Off
Date Print
On
(Does not appear
when DPOF Print
is chosen.)
Off*
Set New Default
Yes
No
Factory Reset
Yes
No
The factory settings are shown in Bold with an asterisk.
193
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Speed Dial (
Speed Dial
)
Level1
Level2
Level3
Speed Dial
More
Set Speed Dial
Options
Descriptions
Page
You can set up dial by
pressing only a few keys.
72
Setup Groups
—
You can set up a Group
numbers for Broadcasting.
75
Change
—
You can change Speed Dial
numbers.
72
Delete
—
You can delete a Speed
Dial numbers.
75
Page
The factory settings are shown in Bold with an asterisk.
History (
History
)
Level1
Level2
Level3
Options
Descriptions
History
Outgoing Call
Send a fax
—
Make a phone
call
—
More
Add to Speed
Dial
You can choose a number
71
from the Outgoing Call
history and then make a
telephone call to it, send a
fax to it, add it to Speed Dial,
or delete it.
Delete
Caller ID hist. Send a fax
—
Make a phone
call
—
More
Add to Speed
Dial
Delete
The factory settings are shown in Bold with an asterisk.
194
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You can choose a number
71
from the Caller ID history
and then make a telephone
call to it, send a fax to it, add
it to Speed Dial, or delete it.
Menu and Features
Entering Text
C
When you are setting certain menu selections, you may need to enter text into the machine.
Press
to choose numbers, letters or special characters. Up to four letters are assigned to each
button on the LCD.
By pressing the correct button repeatedly, you can access the character you want.
C
OK
Inserting spaces
To enter a space, press
C
to choose special characters, then press the space button
or
.
Note
The characters available may differ depending on your country.
Making corrections
C
If you entered an incorrect letter and want to change it, use the arrow buttons to move the cursor
under the incorrect character. Then press
. Re-enter the correct character. You can also insert
letters by moving the cursor and entering a character.
Repeating letters
C
If you need to enter a letter that is on the same button as the letter before it, press c to move the
cursor to the right before you press the same button again.
195
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D
Specifications
D
General
D
Printer Type
Inkjet
Print Method
Mono:
Piezo with 94 × 1 nozzle
Colour:
Piezo with 94 × 3 nozzles
Memory Capacity
48 MB
LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Colour LCD
Touchscreen active area: 4.0 in. (100.3 mm)
Power Source
AC 220 to 240V 50/60Hz
Power Consumption
(MFC-790CW)
Off Mode:
Average 0.8 W
Sleep Mode:
Average 5 W
Standby:
Average 6.5 W
Operating:
Average 28 W
(MFC-990CW)
Off Mode:
Average 0.9 W
Sleep Mode:
Average 8 W
Standby:
Average 8.5 W
Operating:
Average 30 W
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Specifications
Dimension
(MFC-790CW)
375 mm
180 mm
390 mm
370 mm
460 mm
460 mm
(MFC-990CW)
D
375 mm
180 mm
390 mm
370 mm
468 mm
(MFC-790CW)
8.5 kg
(MFC-990CW)
8.6 kg
Weight
Noise
Operating:
50 dB or less 1
Temperature
Operating:
Best Print Quality:
10 - 35° C
20 - 33° C
Humidity
Operating:
Best Print Quality:
20 - 80% (without condensation)
20 - 80% (without condensation)
ADF (automatic document
feeder)
Recommended environment for best results:
Up to 15 pages
Temperature: 20° C - 30° C
Humidity: 50% - 70%
Paper: 80 gsm A4 or Letter size
100 Sheets 80 gsm
Paper Tray
1
460 mm
This depends on printing conditions.
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Print media
Paper Input
D
Paper Tray
„ Paper type:
Plain paper, inkjet paper (coated paper),
glossy photo paper 2, transparencies 1 2 and envelopes
„ Paper size:
Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes
(commercial No.10, DL, C5, Monarch, JE4), Photo 2L,
Index card and Postcard 3
Width: 89 mm - 215.9 mm
Length: 127 mm - 355.6 mm
For more details, see Paper weight, thickness and
capacity on page 20.
„ Maximum paper tray capacity:
Approx. 100 sheets of 80 gsm plain paper
Photo Paper Tray
„ Paper type:
Plain paper, inkjet paper (coated paper) and glossy paper 2
„ Paper size:
Photo 10×15 cm and Photo L
Width: 89 mm - 101.6 mm
Height: 127 mm - 152.4 mm
„ Maximum paper tray capacity:
Approx. 20 sheets
Paper Output
Up to 50 sheets of A4 plain paper (face up print delivery to
the output paper tray) 2
1
Use only transparencies recommended for inkjet printing.
2
For glossy photo paper or transparencies, we recommend removing printed pages from the output paper tray
immediately after they exit the machine to avoid smudging.
3
See Paper type and size for each operation on page 19.
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Specifications
Fax
D
Compatibility
ITU-T Super Group 3
Coding System
MH/MR/MMR/JPEG
Modem Speed
Automatic Fallback
33600 bps
Document Size
ADF Width: 148 mm to 215.9 mm
ADF Length: 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width
D
ADF: 208 mm (A4 paper)
Scanner Glass: 204 mm (A4 paper)
Printing Width
204 mm
Greyscale
256 levels
Polling Types
Standard, Secure, Timer, Sequential: (Monochrome only)
Contrast Control
Automatic/Light/Dark
(manual setting)
Resolution
„ Horizontal 8 dot/mm
„ Vertical
Standard
3.85 line/mm (Mono)
7.7 line/mm (Colour)
Fine
7.7 line/mm (Mono/Colour)
Photo
7.7 line/mm (Mono)
Superfine
15.4 line/mm (Mono)
Speed Dial
100 stations × 2 numbers
Groups
Up to 6
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Broadcasting 1
250 stations
Automatic Redial
3 times at 5 minute intervals
Ring Delay
2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for Australia)
1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for New Zealand)
0, 1, 2, 3, 4, 5, 6, 7, 8, 9 or 10 rings (for some countries)
Communication Source
Public switched telephone network.
Memory Transmission
Up to 480 2/400 3 pages
Out of Paper Reception
Up to 480 2/400 3 pages
1
Monochrome only
2
‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
3
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, MMR code). Specifications
and printed materials are subject to change without prior notice.
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Specifications
Digital TAD
D
TAD
Yes
ICM Recording Time
Max. 29 minutes / Max. 99 messages
(Max.180 secs / 1 message)
Toll Saver
Yes
Recording Conversation
Yes (MFC-790CW only)
OGM
Yes
OGM Recording Time
20 secs
D
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Digital Cordless Handset (MFC-990CW only)
Cordless handset (BCL-D70)
Frequency
1.9 GHz
Standard
DECT™
Multi Handset Capability
Up to 4 handsets
D
D
Dimensions
154 mm
31.6 mm
Weight (including battery)
49.6 mm
149 g
LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange)
Charge Indicator
Yes (LED)
Full Charge Time
12 hours
While in Use (TALK)
10 hours
While Not in Use (Standby) 200 hours
Battery
D
Type
BCL-BT20
Rating
Ni-MH 3.6 V 730 mAh
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Specifications
Copy
D
Colour/Monochrome
Yes/Yes
Document Size
ADF Width: 148 mm to 215.9 mm
ADF Length: 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Copy Width: Max. 210 mm
Multiple Copies
Stacks/Sorts up to 99 pages
Enlarge/Reduce
25% to 400% (in increments of 1%)
Copy Speed
Monochrome: Up to 22 pages/minute (A4 paper)
Colour: Up to 20 pages/minute (A4 paper) 1
Resolution
(Monochrome)
D
1
„ Scans up to 1200×1200 dpi
„ Prints up to 1200×1200 dpi
(Colour)
„ Scans up to 600×1200 dpi
„ Prints up to 600×1200 dpi
1
Based on Brother standard pattern (Fast mode/Stack Copy). Copy speeds vary with the complexity of the document.
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PhotoCapture Center™
Compatible Media 1
D
CompactFlash®
(Type I only)
(Microdrive™ is not compatible)
(Compact I/O cards such as Compact LAN card and
Compact Modem card are not supported.)
Memory Stick®
Memory Stick Pro™
Memory Stick Duo™ with adapter
Memory Stick Micro (M2) with adapter
SD 2
SDHC 3
microSD with adapter
miniSD™ with adapter
xD-Picture Card™ 4
USB Flash memory drive 5
Resolution
File Extension
(Media Format)
(Image Format)
Up to 1200 × 2400 dpi
DPOF, EXIF, DCF
Photo Print: JPEG 6
Scan to Media: JPEG, PDF (Colour)
TIFF, PDF (Black)
Number of Files
Up to 999 files
(The folder inside memory cards or USB Flash memory drive
is also counted)
Folder
File must be stored in the 4th folder level of the memory card
or USB Flash memory drive.
Borderless
Letter, A4, Photo (10×15 cm), Photo 2L (13×18 cm) 7
1
Memory cards, adapters and USB Flash memory drive are not included.
2
16MB to 2GB
3
4GB to 8GB
4
xD-Picture Card™ Conventional Card from 16MB to 512MB
xD-Picture Card™ Type M from 256MB to 2GB
xD-Picture Card™ Type M+ 1GB and 2GB
xD-Picture Card™ Type H from 256MB to 2GB
5
USB 2.0 Standard
USB Mass Storage standard from 16 MB to 8 GB
Support format: FAT12/FAT16/FAT32
6
Progressive JPEG format is not supported.
7
See Paper type and size for each operation on page 19.
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Specifications
PictBridge
Compatibility
D
Supports the Camera & Imaging Products Association
PictBridge standard CIPA DC-001.
VIsit http://www.cipa.jp/pictbridge for more information.
Interface
USB direct interface
D
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Bluetooth® wireless technology
(MFC-990CW only)
Standard
ver 2.0 + EDR
Support Profile
BIP, OPP
Frequency
2.402 - 2.48 GHz
Communication Speed
ver 2.0 + EDR : Maximum 3 Mbps
Max. Receiving File
Up to 3 MB
File Extension
JPG
(Image Format)
Bluetooth enabled devices can print from other devices, such as cameras, phones and PDAs in
JPG format.
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D
Specifications
Scanner
D
Colour/Monochrome
Yes/Yes
TWAIN Compliant
Yes (Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista®)
Mac OS® X 10.2.4 or greater
WIA Compliant
Yes (Windows® XP 1/Windows Vista®)
Colour Depth
36 bit colour Processing (Input)
24 bit colour Processing (Output)
(Actual Input: 30 bit colour/Actual Output: 24 bit colour)
Resolution
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Up to 19200 × 19200 dpi (interpolated) 2
Up to 1200 × 2400 dpi (optical) (Scanner Glass)
Up to 1200 × 600 dpi (optical) (ADF)
Scanning Speed
Monochrome: up to 3.44 sec.
Colour: up to 4.83 sec.
(A4 size at 100 × 100 dpi)
Document Size
ADF Width: 148 mm to 215.9 mm
ADF Length: 148 mm to 355.6 mm
Scanner Glass Width: Max. 215.9 mm
Scanner Glass Length: Max. 297 mm
Scanning Width
Up to 210 mm
Greyscale
256 levels
1
Windows® XP in this User’s Guide includes Windows® XP Home Edition, Windows® XP Professional, and Windows®
XP Professional x64 Edition.
2
Maximum 1200 × 1200 dpi scanning when using the WIA Driver for Windows® XP and Windows Vista ® (resolution up
to 19200 × 19200 dpi can be selected by using the Brother scanner utility)
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Printer
Printer Driver
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Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista® driver supporting Brother
Native Compression mode
Mac OS® X 10.2.4 or greater: Brother Ink Driver
Resolution
Up to 1200 × 6000 dpi
1200 × 2400 dpi
1200 × 1200 dpi
600 × 1200 dpi
600 × 600 dpi
600 × 300 dpi
600 × 150 dpi (Colour)
450 × 150 dpi (Mono)
Print Speed
Up to 33 pages/minute (Mono) 1
Up to 27 pages/minute (Colour) 1
Printing Width
204 mm (210 mm) 2 4
Borderless
Letter, A4, A6, Photo (10×15 cm), Index Card,
Photo L (89×127 mm), Photo 2L (13×18 cm), Postcard 3
1
Based on Brother standard pattern.
A4 size in draft mode.
2
When you set the Borderless feature to On.
3
See Paper type and size for each operation on page 19.
4
When printing on A4 size paper.
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Specifications
Interfaces
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USB
A USB 2.0 interface cable that is no longer than 2.0 m. 1 2
LAN cable 3
Ethernet UTP cable category 5 or greater.
Wireless LAN
Your machine supports IEEE 802.11b/g wireless communication
with your wireless LAN using Infrastructure mode or a wireless
Peer-to-Peer connection in Ad-hoc Mode.
1
Your machine has a Hi-speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
Third party USB ports are not supported for Macintosh®.
3
See the Network User's Guide for detailed network specifications.
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Computer requirements
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SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS
Computer Platform Supported
Processor
PC
& Operating
PC Software
Minimum
Interface
System Version
Functions
Speed
Windows® 2000
Operating Professional 5
System 1 XP
Home 2 5
Printing,
PC Fax 4,
Scanning,
Removable
Disk
XP
Professional 2 5
Hard Disk Space to install
Minimum Recommended
For
For
RAM
RAM
Drivers Applications
64 MB 256 MB 110 MB 340 MB
USB,
Intel®
10/100
Pentium® II
BaseTx
or equivalent 128 MB
110 MB 340 MB
(Ethernet),
Wireless
802.11b/g
XP
Professional
x64 Edition 2
64-bit (Intel®64 256 MB 512 MB 110 MB 340 MB
or AMD64)
supported CPU
Windows
Vista® 2
Intel®
Pentium® 4 or
equivalent
512 MB
1 GB
600 MB 530 MB
64-bit (Intel®64
or AMD64)
supported CPU
Macintosh® Mac OS® X
Operating
10.2.4 6
10.4.3
System
Mac OS® X
10.4.4 or
greater
Printing,
PC Fax
Send 4,
Scanning,
Removable
Disk
USB 3,
10/100
BaseTx
(Ethernet),
Wireless
802.11b/g
PowerPC
G4/G5
128 MB 256 MB 80 MB
400 MB
PowerPC
G3 350MHz
PowerPC
G4/G5
512 MB
1 GB
Intel® Core™
Processor
Conditions:
1
2
3
4
5
6
Microsoft® Internet Explorer 5.5 or greater.
For WIA, 1200 x 1200 resolution. Brother
Scanner Utility enables to enhance up to
19200 x 19200 dpi.
Third party USB ports are not supported.
PC Fax supports black and white only.
PaperPort™ 11SE supports Microsoft® SP4 or
higher for Windows® 2000 and SP2 or higher for
XP.
Presto!® PageManager® on the CD-ROM
supports Mac OS® X 10.3.9 or higher. For Mac
OS® X 10.2.4-10.3.8 Presto!® PageManager®
is available as a download from the Brother
Solutions Center.
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For the latest driver updates, visit
http://solutions.brother.com
All trademarks, brand and product names are
property of their respective companies.
Specifications
Consumable items
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Ink
The machine uses individual Black, Yellow, Cyan and Magenta ink
cartridges that are separate from the print head assembly.
Service Life of Ink
Cartridge
The first time you install a set of ink cartridges the machine will use
an amount of ink to fill the ink delivery tubes for high quality
printouts. This process will only happen once. With all following ink
cartridges you can print the specified number of pages.
The cartridges provided with your machine have a lower yield than
standard cartridges (65%).
Replacement
Consumables
<Black> LC67BK, <Cyan> LC67C,
<Magenta>LC67M, <Yellow> LC67Y
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Black - Approximately 450 pages 1
Yellow, Cyan and Magenta - Approximately 325 pages 1
1
Approx. cartridge yield is declared in accordance with ISO/IEC 24711.
For more information about the replacement consumables, visit us
at http://www.brother.com/pageyield.
What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name "Innobella™" derives from the words "Innovation" and
"Bella" (meaning "Beautiful" in Italian) and is a representation of the
"innovative" technology providing you with "beautiful" and "long
lasting" print results.
When you print photo images, Brother recommends Innobella™
glossy photo paper (BP71 series) for high quality. Brilliant prints are
made easier with Innobella™ Ink and paper.
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Network (LAN)
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LAN
You can connect your machine to a network for Network Printing,
Network Scanning, PC Fax Send, PC Fax Receive (Windows® only)
and Remote Setup 1. Also included is Brother BRAdmin Light 2
Network Management software.
Support for
Windows® 2000 Professional/XP/XP Professional x64
Edition/Windows Vista®
Mac OS® X 10.2.4 or greater
Ethernet 10/100 BASE-TX Auto Negotiation (Wired LAN)
IEEE 802.11 b/g (Wireless LAN)
Protocols
TCP/IP:
ARP, RARP, BOOTP, DHCP, APIPA (Auto
IP), NetBIOS/WINS, LPR/LPD,
Custom Raw Port/Port9100, DNS Resolver,
mDNS, FTP Server, TELNET, SNMPv1,
TFTP, Scanner Port, LLTD responder,
Web Services
Network Security
SSID/ESSID, 128 (104) / 64 (40) bit WEP, WPA/WPA2-PSK
(TKIP/AES)
Setup Support Utility
SecureEasySetup™ Yes (simple setup with your
SecureEasySetup™-capable access
point/router)
AOSS™
Yes (simple setup with your AOSS™-capable
access point/router)
WPS
Yes (simple setup with your Wi-Fi Protected
Setup™-capable access point/router)
1
See the Computer Requirements chart on page 210.
2
If you require more advanced printer management, use the latest Brother BRAdmin Professional utility version that is
available as a download from http://solutions.brother.com.
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Specifications
Wireless one-push configuration
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If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™
(PBC 1) or AOSS™, you can configure the machine easily without a computer. By pushing a
button on the wireless LAN router / access point and the machine, you can set up the wireless
network and security settings. See the users guide for your wireless LAN router / access point for
instructions on how to access one-push mode.
1
Push Button Configuration
Note
Routers or access points that support SecureEasySetup™, Wi-Fi Protected Setup™ or
AOSS™ have the symbols shown below.
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Glossary
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This is a comprehensive list of features and terms that appear in Brother manuals. Availability of
these features depends on the model you purchased.
ADF (automatic document feeder)
The document can be placed in the ADF
and scanned one page at a time
automatically.
Auto Reduction
Reduces the size of incoming faxes.
Automatic fax transmission
Sending a fax without picking up the
handset of an external telephone.
Automatic Redial
A feature that enables your machine to
redial the last fax number after five
minutes if the fax did not go through
because the line was busy.
Backup Print
Your machine prints a copy of every fax
that is received and stored in memory.This
is a safety feature so you will not lose
messages during a power failure.
Batch Transmission
(Black and white faxes only) As a cost
saving feature, all delayed faxes to the
same fax number can be sent as one
transmission.
Beeper Volume
Volume setting for the beep when you
press a key or make an error.
Brightness
Changing the Brightness makes the whole
image lighter or darker.
Broadcasting
The ability to send the same fax message
to more than one location.
Caller ID
A service purchased from the telephone
company that lets you see the number (or
name) of the party calling you.
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CNG tones
The special tones (beeps) sent by fax
machines during automatic transmission
to tell the receiving machine that a fax
machine is calling.
Coding method
Method of coding the information
contained in the document. All fax
machines must use a minimum standard
of Modified Huffman (MH). Your machine
is capable of greater compression
methods, Modified Read (MR), Modified
Modified Read (MMR) and JPEG, if the
receiving machine has the same
capability.
Communication error (Comm. Error)
An error during fax sending or receiving,
usually caused by line noise or static.
Compatibility group
The ability of one fax unit to communicate
with another. Compatibility is assured
between ITU-T Groups.
Contrast
Setting to compensate for dark or light
documents, by making faxes or copies of
dark documents lighter and light
documents darker.
Colour Enhancement
Adjusts the colour in the image for better
print quality by improving sharpness,
white balance and colour density.
Delayed Fax
Sends your fax at a specified time later.
Dual Access
Your machine can scan outgoing faxes or
scheduled jobs into memory at the same
time it is sending a fax from memory or
receiving or printing an incoming fax.
Glossary
ECM (Error Correction Mode)
Detects errors during fax transmission
and resends the pages of the fax that had
an error.
Extension telephone
A telephone using the same line as your
fax but plugged into a separate wall
socket.
External telephone
A TAD (telephone answering device) or
telephone that is connected to your
machine.
F/T Ring Time
The length of time that the Brother
machine rings (when the Receive Mode
setting is Fax/Tel) to notify you to pick up
a voice call that it answered.
FaxAbility
A subscriber service purchased from the
telephone company that provides another
phone number on an existing phone line.
The Brother fax machine uses the new
number to simulate a dedicated fax line.
Fax Detect
Enables your machine to respond to CNG
tones if you interrupt a fax call by
answering it.
Fax Forwarding
Sends a fax received into the memory to
another pre-programmed fax number.
Fax Journal
Lists information about the last
200 incoming and outgoing faxes. TX
means Transmit. RX means Receive.
Fax Storage
You can store received faxes in memory.
Fax tones
The signals sent by sending and receiving
fax machines while communicating
information.
Fax/Tel
You can receive faxes and telephone
calls. Do not use this mode if you are
using a telephone answering device
(TAD).
Fine resolution
Resolution is 203 × 196 dpi. It is used for
small print and graphs.
Greyscale
The shades of grey available for copying,
scanning and faxing photographs.
Group number
A combination of Speed Dial numbers that
are stored in a Speed Dial location for
Broadcasting.
Help list
A printout of the complete Menu table that
you can use to program your machine
when you do not have the User's Guide
with you.
Innobella™
Innobella™ is a range of genuine
consumables offered by Brother. For best
quality results Brother recommends
Innobella™ Ink and Paper.
Journal Period
The pre-programmed time period
between automatically printed Fax
Journal Reports. You can print the Fax
Journal on demand without interrupting
the cycle.
LCD (liquid crystal display)
The display screen on the machine that
shows interactive messages during OnScreen Programming and shows the date
and time when the machine is idle.
Manual fax
On some models you can dial a fax
number and listen to the receiving fax
machine answer your call before you
press Mono Start or Colour Start to
begin sending the fax.
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Menu mode
Programming mode for changing your
machine's settings.
Quick Dial List
A listing of names and numbers stored in
Speed Dial memory, in numerical order.
OCR (optical character recognition)
The bundled ScanSoft™ PaperPort™
11SE with OCR or Presto!®
PageManager® software application
converts an image of text to text you can
edit.
Real Time Transmission
When memory is full, you can send faxes
in real time.
Out of Paper Reception
Receives faxes into the machine's
memory when the machine is out of paper.
Remote Access Code
Your own 4-digit code (---l) that allows
you to call and access your machine from
a remote location.
Overseas Mode
Makes temporary changes to the fax
tones to accommodate noise and static on
overseas telephone lines.
Pause
Allows you to place a 3.5 second delay in
the dialling sequence while you are
dialling using the dial pad or while you are
storing Speed Dial numbers. Press Pause
or Redial/Pause key on the control panel
or the Pause button on the LCD as many
times as needed for longer pauses.
PhotoCapture Center™
Allows you to print digital photos from your
digital camera at high resolution for photo
quality printing.
Photo resolution (Mono only)
A resolution setting that uses varying
shades of grey for the best representation
of photographs.
PictBridge
Allows you to print photos directly from
your digital camera at high resolution for
photo quality printing.
Polling
The process of a fax machine calling
another fax machine to retrieve waiting fax
messages.
Pulse (Not available in New Zealand)
A form of rotary dialling on a telephone
line.
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Remaining jobs
You can check which jobs are waiting in
memory and cancel jobs individually.
Remote Activation Code
Press this code (l 5 1 (l 9 1 for New
Zealand)) when you answer a fax call on
an extension or external telephone.
Remote Deactivation Code
(For Fax/Tel mode only)
When the machine answers a voice call, it
pseudo/double-rings. You can pick up at
an extension telephone by pressing this
code (# 5 1 (# 9 1 for New Zealand)).
Remote Retrieval Access
The ability to access your machine
remotely from a touch tone telephone.
Resolution
The number of vertical and horizontal lines
per inch. See: Standard, Fine, Super Fine
and Photo.
Ring Delay
The number of rings before the machine
answers in Fax Only and Fax/Tel
modes.
Ring Volume
Volume setting for the machine's ring.
Scanning
The process of sending an electronic
image of a paper document into your
computer.
Glossary
Scan to Media
You can scan a monochrome or colour
document into a memory card or USB
Flash memory drive. Monochrome images
will be in TIFF or PDF file format and
colour images may be in PDF or JPEG file
format.
User Settings
A printed report that shows the current
settings of the machine.
Search
An electronic, numerical or alphabetical
listing of stored Speed Dial and Group
numbers.
Speed Dial
A pre-programmed number for easy
dialling. You must press Speed Dial , the
two digit code, and Mono Start or
Colour Start to start the dialling process.
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Standard resolution
203 × 97 dpi. It is used for regular size text
and quickest transmission.
Station ID
The stored information that appears on
the top of faxed pages. It includes the
sender's name and fax number.
Super Fine resolution (Mono only)
392 × 203 dpi. Best for very small print
and line art.
TAD (telephone answering device)
You can connect an external TAD to your
machine.
Temporary settings
You can choose certain options for each
fax transmission and copy without
changing the default settings.
Tone (Not available in New Zealand)
A form of dialling on the telephone line
used for Touch Tone telephones.
Transmission
The process of sending faxes over the
phone lines from your machine to the
receiving fax machine.
Transmission Verification Report
A listing for each fax sent, that shows its
date, time and number.
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F
Index
A
Access codes, storing and dialling ...........76
ADF (automatic document feeder) .... 21, 34
Answering machine (TAD) .......................66
connecting .............................................67
Apple® Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Automatic
fax receive .............................................43
Fax Detect ..........................................47
B
Broadcasting ............................................37
setting up Groups for ............................75
C
Cancelling
Fax Forwarding .....................................56
jobs awaiting redial ...............................40
Cleaning
paper pick-up roller .............................165
print head ............................................165
printer platen .......................................164
scanner ...............................................164
Connecting
external TAD
(answering machine) ...................... 66, 67
external telephone ................................68
Consumable items .................................211
Control panel overview ..............................6
ControlCenter
See Software User's Guide on the
CD-ROM. ..................................................
Copy
brightness .............................................94
contrast .................................................94
enlarge/reduce ......................................92
enter Copy mode ..................................90
favorite ..................................................96
multiple ..................................................90
out of memory .......................................97
page layout (N in 1) ...............................93
paper size .............................................95
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paper type ............................................ 94
quality ................................................... 91
single .................................................... 90
sort (ADF only) ..................................... 94
using ADF ............................................. 94
using scanner glass .............................. 21
Cordless Handset ...................................... 7
Cordless telephone ................................. 68
Custom telephone features on
a single line ........................................... 146
D
Dialling
a pause ................................................. 72
access codes and credit card
numbers ............................................... 76
Caller ID history .................................... 71
Groups .................................................. 37
manual .................................................. 70
Outgoing Call ........................................ 71
Speed Dial ............................................ 70
Direct printing
from a non-PictBridge camera ............ 118
from a PictBridge camera ...........116, 120
Distinctive Ring
setting ring pattern .......................... 61, 65
turning off ....................................... 61, 65
Document
loading ............................................ 21, 22
Dual Access ............................................ 39
E
Envelopes ............................. 12, 13, 19, 20
Error messages on LCD ........................ 150
B&W Print Only .................................. 150
Cannot Detect .................................... 151
Cannot Print ....................................... 151
Comm. Error ....................................... 151
Ink Low ............................................... 152
No Cartridge ....................................... 152
No Paper Fed ..................................... 153
Not Registered ..................................... 70
Out of Memory .................................... 153
while scanning a document ............... 97
Unable to Clean .................................. 154
Unable to Init. ......................................154
Unable to Print ....................................154
Unable to Scan ...................................154
Unable to use Phone ..........................155
Extension telephone, using ......................68
External telephone, connecting ................68
F
Fax codes
changing ........................................ 54, 69
Remote Access Code ...........................54
Remote Activation Code ................ 47, 68
Remote Deactivation Code ...................68
using .....................................................68
Fax Detect ................................................47
Fax Forwarding
changing remotely ......................... 56, 57
programming a number ........................48
Fax Storage .............................................48
printing from memory ............................54
turning off ..............................................50
turning on ..............................................48
Fax Stream® Duet ....................................60
Fax, from PC
See Software User's Guide on the
CD-ROM. ..................................................
Fax, stand-alone
receiving ...............................................43
at end of conversation ................ 45, 53
difficulties ................................ 142, 144
F/T Ring Time, setting .......................46
Fax Detect .........................................47
Fax Forwarding ..................................56
Fax Preview ................................ 51, 52
Fax Stream® Duet ..............................60
from extension telephone ..................68
into PC ...............................................49
into the memory .................................54
out of paper reception ........................54
printing from memory .........................54
reducing to fit on paper ......................53
retrieving from a remote site ....... 56, 57
Ring Delay, setting .............................46
telephone line interference ..............149
sending .......................................... 34, 85
at end of conversation .......................41
Broadcasting ......................................37
cancelling from memory .....................40
contrast ..............................................38
delayed batch transmission ............... 40
delayed fax ........................................ 40
enter Fax mode ................................. 34
fax preview ........................................ 36
from ADF ........................................... 34
from memory (Dual Access) .............. 39
from scanner glass ............................ 35
manual .............................................. 41
overseas ............................................ 40
Real Time Transmission ................... 39
Resolution ......................................... 39
return to factory setting ..................... 41
set new default .................................. 41
telephone line interference .............. 149
Fax/Tel mode
Announcement ..................................... 78
answering at extension telephones ...... 68
Fax Stream® Duet ................................ 60
Remote Activation Code ...................... 68
Remote Deactivation Code .................. 68
Ring Delay ............................................ 46
G
Greyscale ...................................... 199, 207
Groups for Broadcasting ......................... 75
H
Help
LCD messages ................................... 173
using Mode and menu keys ............ 173
Menu Table ................................ 173, 174
I
Ink cartridges
checking ink volume ........................... 167
ink dot counter .................................... 160
replacing ............................................. 160
Innobella™ ............................................ 211
J
Jacks
EXT
External telephone ............................ 68
Jams
document ........................................... 157
paper .................................................. 157
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F
L
P
LCD (liquid crystal display) ....................173
Brightness .............................................29
Contrast ................................................29
Dim Timer .............................................29
Help List ................................................84
Packing the machine ............................. 170
Paper ...............................................17, 198
capacity ................................................ 20
loading ............................................ 10, 12
Loading envelopes and post cards ....... 12
Loading photo paper ............................ 14
printable area ....................................... 16
size ....................................................... 26
size of document .................................. 21
type ................................................. 19, 25
PaperPort™ 11SE with OCR
See Software User's Guide on the
CD-ROM and Help in the PaperPort™
11SE application to access
How-to-Guides. ........................................
Photo Paper Tray .................................... 14
PhotoCapture Center™
Borderless .......................................... 111
CompactFlash® .................................. 100
Cropping ............................................. 111
DPOF printing ..................................... 106
Enhance Photos
Auto Correct .................................... 105
Enhance Scenery ............................ 105
Enhance Skin .................................. 105
Monochrome ................................... 105
Remove Red-Eye ............................ 105
Sepia ............................................... 105
Trim ................................................. 105
from PC
See Software User's Guide on the
CD-ROM. ..............................................
Memory Stick Pro™ ........................... 100
Memory Stick® ................................... 100
Preview photos ................................... 103
Print settings
Brightness ....................................... 109
Colour enhancement ....................... 110
Contrast ........................................... 109
Paper type & size .................... 108, 109
Quality .....................................107, 108
Return to factory setting .................. 112
Set new default ............................... 112
M
Macintosh®
See Software User's Guide on the
CD-ROM. ..................................................
Maintenance, routine
replacing ink cartridges .......................160
Manual
dialling ...................................................70
receive ..................................................43
transmission ..........................................41
Memory Security ............................... 31, 87
Memory Storage ....................................173
Menu Table ............................................173
Mode, entering
Copy ......................................................90
Fax ........................................................34
PhotoCapture ..........................................8
Scan ........................................................8
Multi-line connections (PABX) .................67
N
Network
Printing
See Network User's Guide on the
CD-ROM. ...............................................
Scanning
See Software User's Guide on the
CD-ROM. ...............................................
O
Outgoing Message (OGM) .......................78
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Printing
all photos .........................................103
index ................................................103
photos ..............................................104
Scan to memory card ..........................112
Scan to USB flash memory .................112
SD .......................................................100
SDHC ..................................................100
Slide-Show ..........................................103
specifications ......................................204
xD-Picture Card™ ...............................100
PictBridge
DPOF Printing .....................................117
Power failure ..........................................173
Presto!® PageManager®
See Help in Presto!® PageManager®
application .................................................
Print
difficulties ................................... 142, 144
drivers .................................................208
fax from memory ...................................54
paper jams ..........................................158
report ....................................................84
resolution ............................................208
specifications ......................................208
Printing
on small paper ......................................15
See Software User's Guide on the
CD-ROM. ..................................................
Programming your machine ...................173
Q
Quick Dial
Broadcasting .........................................37
using Groups .....................................37
Group dial
changing ..................................... 73, 74
setting up Groups for Broadcasting ...75
Speed Dial
changing ..................................... 73, 74
setting up by 2-digit location ..............72
setting up from Caller ID history ........73
setting up from outgoing calls ............73
using ..................................................70
R
Receive Mode
External TAD ........................................ 43
Fax Only ............................................... 43
Fax/Tel ................................................. 43
Manual ................................................. 43
Redial/Pause ........................................... 70
Reducing
copies ................................................... 92
incoming faxes ..................................... 53
Remote Retrieval ..................................... 54
access code ................................... 54, 55
commands ............................................ 56
getting your faxes ................................. 57
Remote Setup
See Software User's Guide on the
CD-ROM. .................................................
Reports .................................................... 83
Fax Journal .......................................... 84
Journal Period ................................... 84
Help List ............................................... 84
how to print ........................................... 84
Network Configuration .......................... 84
Quick Dial List ...................................... 84
Transmission Verification ............... 83, 84
User Settings ........................................ 84
Resolution
copy .................................................... 203
fax ...................................................... 199
print .................................................... 208
scan .................................................... 207
setting for next fax ................................ 39
Ring Delay, setting .................................. 46
S
Safety Instructions ................................. 129
Scannable area ....................................... 22
Scanning
See Software User's Guide on the
CD-ROM. .................................................
Serial Number
how to find ...............See inside front cover
Shipping the machine ............................ 170
Sleep Mode ............................................. 28
221
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F
Speed Dial
changing ........................................ 73, 74
dialling ...................................................70
storing ...................................................72
T
TAD (telephone answering device),
external ............................................. 43, 66
connecting ...................................... 66, 67
receive mode ........................................43
recording OGM .....................................67
TAD mode
a conversation .......................................82
erasing messages .................................80
Fax/Tel OGM ........................................79
outgoing message (OGM) .....................78
playing voice messages ........................80
recording a conversation .......................82
setting toll saver ....................................81
setting up ....................................... 78, 79
Telephone line
connections ...........................................67
difficulties ............................................144
interference .........................................149
multi-line (PABX) ...................................67
Text, entering .........................................195
special characters ...............................195
Transferring your faxes or Fax Journal
report ......................................................155
Transparencies .........................17, 20, 198
Troubleshooting .....................................142
checking ink volume ............................167
document jam .....................................157
error messages on LCD ......................150
if you are having difficulty
copying .............................................146
document jam ..................................157
incoming calls ..................................146
Network ............................................148
PhotoCapture Center™ ...................147
printing .............................................142
printing received faxes .....................144
receiving faxes .................................145
scanning ...........................................146
software ...........................................147
telephone line or connections ..........144
paper jam ............................................158
222
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V
Volume, setting
beeper .................................................. 27
ring ....................................................... 26
speaker ................................................. 27
W
Wireless Network
See Quick Setup Guide and Network
User's Guide on the CD-ROM. .................
For Australia Only:
Support – For technical support of your Brother Product other than what you can resolve through
the User's Guide, please visit our Web Site or Solutions Web Site (see below) to find an answer
to FAQs/Troubleshooting, locating Drivers & Software.
Alternatively, please contact the Product Support Centre for any customer care/technical support
enquiry.
To contact Brother International (Aust) Pty Ltd for support on a Brother product please see
the details listed below:
Product Support Centre: Australia
Brother International (Aust) Pty Ltd
Phone:
02 8875 6000
Fax:
02 9870 7223
Solutions Site:
http://solutions.brother.com/
Web Site:
www.brother.com.au
Email:
To submit an e-mail enquiry, visit www.brother.com.au go to
Service and Support area and follow the prompts.
Our Technical Support Consultants are available 5 days a week by phone during the hours of
8.30am to 5.00pm (EST/EDST) Monday to Friday.
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Visit us on the World Wide Web
http://www.brother.com
This machine is approved for use in the country of purchase only. Local Brother companies or their
dealers will only support machines purchased in their own countries.
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