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ZyAIR 100 Wireless PC Card User’s Guide Version 1.0 March, 2002 ZyAIR 100 Wireless PC Card Copyright Copyright © 2002 by ZyXEL Communications Corporation. The contents of this publication may not be reproduced in any part or as a whole, transcribed, stored in a retrieval system, translated into any language, or transmitted in any form or by any means, electronic, mechanical, magnetic, optical, chemical, photocopying, user’s guide, or otherwise, without the prior written permission of ZyXEL Communications Corporation. Published by ZyXEL Communications Corporation. All rights reserved. Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products, or software described herein. Neither does it convey any license under its patent rights nor the patent rights of others. ZyXEL further reserves the right to make changes in any products described herein without notice. This publication is subject to change without notice. Trademarks Trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners. ii Copyright ZyAIR 100 Wireless PC Card Federal Communications Commission(FCC) Interference Statement This device complies with Part 15 of FCC rules. Operation is subject to the following two conditions: This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operations. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. If this equipment does cause harmful interference to radio/television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Statement iii ZyAIR 100 Wireless PC Card Information for Canadian Users The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operation and safety requirements. The Industry Canada does not guarantee that the equipment will operate to a user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly. The customer should be aware that the compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment. For their own protection, users should ensure that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. Caution Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority, or electrician, as appropriate. Note This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the radio interference regulations of Industry Canada. iv Canadian Users ZyAIR 100 Wireless PC Card ZyXEL Limited Warranty ZyXEL warrants to the original end user (purchaser) that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase. During the warranty period and upon proof of purchase, should the product have indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its discretion, repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition. Any replacement will consist of a new or re-manufactured functionally equivalent product of equal value and will be solely at the discretion of ZyXEL. This warranty shall not apply if the product is modified, misused, tampered with, damaged by an act of God, or subjected to abnormal working conditions. Note Repair or replacement, as provided under this warranty, is the exclusive remedy of the purchaser. This warranty is in lieu of all other warranties, express or implied, including any implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in no event be held liable for indirect or consequential damages of any kind of character to the purchaser. To obtain the services of this warranty, contact ZyXEL's Service Center; refer to the separate Warranty Card for your Return Material Authorization number (RMA). Products must be returned Postage Prepaid. It is recommended that the unit be insured when shipped. Any returned products without proof of purchase or those with an out-dated warranty will be repaired or replaced (at the discretion of ZyXEL) and the customer will be billed for parts and labor. All repaired or replaced products will be shipped by ZyXEL to the corresponding return address, Postage Paid (USA and territories only). If the customer desires some other return destination beyond the U.S. borders, the customer shall bear the cost of the return shipment. This warranty gives you specific legal rights and you may also have other rights that vary from state to state. Online Registration Do not forget to register your Prestige (fast, easy online registration at www.zyxel.com for free future product updates and information. ZyXEL Limited Warranty v ZyAIR 100 Wireless PC Card Customer Support Please have the following information ready when you contact customer support. • • • • Product model and serial number. Warranty Information. Date that you received your device. Brief description of the problem and the steps you took to solve it. METHOD E-MAIL SUPPORT/SALES TELEPHONE/FAX WEB SITE/ FTP SITE REGULAR MAIL ZyXEL Communications Corp., 6 Innovation Road II, ScienceBased Industrial Park, HsinChu, Taiwan 300, R.O.C. LOCATION [email protected] +886-3-578-3942 www.zyxel.com www.europe.zyxel.com [email protected] +886-3-578-2439 ftp.europe.zyxel.com [email protected] +1-714-632-0882 800-255-4101 www.zyxel.com [email protected] +1-714-632-0858 ftp.zyxel.com SCANDINAVIA [email protected] +45-3955-0700 www.zyxel.dk [email protected] +45-3955-0707 ftp.zyxel.dk AUSTRIA [email protected] +43-1-4948677-0 www.zyxel.at [email protected] +43-1-4948678 ftp.zyxel.at [email protected] +49-2405-6909-0 www.zyxel.de [email protected] +49-2405-6909-99 [email protected] +603-795-44-688 [email protected] +603-795-34-407 WORLDWIDE NORTH AMERICA GERMANY MALAYSIA vi www.zyxel.com.my ZyXEL Communications Inc., 1650 Miraloma Avenue, Placentia, CA 92870, U.S.A. ZyXEL Communications A/S, Columbusvej 5, 2860 Soeborg, Denmark. ZyXEL Communications Services GmbH. Thaliastrasse 125a/2/2/4 A-1160 Vienna, Austria ZyXEL Deutschland GmbH. Adenauerstr. 20/A4 D-52146 Wuerselen, Germany Lot B2-06, PJ Industrial Park, Section 13, Jalan Kemajuan, 46200 Petaling Jaya Selangor Darul Ehasn, Malaysia Customer Support ZyAIR 100 Wireless PC Card Table of Contents Copyright...................................................................................................................................................ii Federal Communications Commission(FCC) Interference Statement................................................iii Information for Canadian Users.............................................................................................................iv ZyXEL Limited Warranty .......................................................................................................................v Customer Support...................................................................................................................................vii List of Figures............................................................................................................................................x List of Tables..............................................................................................................................................x Preface.......................................................................................................................................................xi Chapter 1 Getting to Know Your ZyAIR 100..................................................................................... 1-1 1.1 Introduction ............................................................................................................................. 1-1 1.2 Features of the ZyAIR 100 ...................................................................................................... 1-1 1.3 Applications............................................................................................................................. 1-2 Chapter 2 Hardware Installation ........................................................................................................ 2-1 2.1 System Requirements .............................................................................................................. 2-1 2.2 Installing the ZyAIR 100......................................................................................................... 2-1 Chapter 3 Software Installation........................................................................................................... 3-1 3.1 Windows® 95 (OSR2)/98/ME Setup ...................................................................................... 3-1 3.2 Windows® NT 4.0 Setup ........................................................................................................ 3-6 3.3 Windows® 2000 Setup...........................................................................................................3-11 3.4 Windows® XP Setup..............................................................................................................3-12 3.5 Software Installation Complete ..............................................................................................3-16 Chapter 4 Utility Setup and Configuration ........................................................................................ 4-1 4.1 Utility Setup ............................................................................................................................ 4-1 4.2 Utility Configuration ............................................................................................................... 4-2 4.2.1 Utility Screen................................................................................................................... 4-3 4.2.2 Configuration................................................................................................................... 4-3 4.2.3 Loop Back ....................................................................................................................... 4-8 4.2.4 Access Points Browser .................................................................................................... 4-9 4.2.5 Site Survey .....................................................................................................................4-10 Chapter 5 Troubleshooting................................................................................................................... 5-1 Table of Contents vii ZyAIR 100 Wireless PC Card Problems During Driver Installation ...................................................................................................5-1 Problems With the Utility Configuration ............................................................................................5-2 Problems With Access Point Settings .................................................................................................5-2 Problems Communicating With the Computer ...................................................................................5-3 Appendix A Network Configuration...................................................................................................... A Appendix B Hardware Specifications .................................................................................................... D Appendix C Important Safety Instructions ........................................................................................... E Index ......................................................................................................................................................... G viii Table of Contents ZyAIR 100 Wireless PC Card List of Figures Figure 2-1 Inserting the ZyAIR 100 into Notebook Computer............................................................2-2 Figure 4-1 Utility - Configuration .......................................................................................................4-3 Figure 4-2 Utility - WEP Encription ...................................................................................................4-4 Figure 4-3 Utility - Advanced Configuration ......................................................................................4-6 Figure 4-4 RTS Threshold ...................................................................................................................4-7 Figure 4-5 Utility - Loop Back ............................................................................................................4-9 Figure 4-6 Utility - Access Point Browser.........................................................................................4-10 Figure 4-7 Utility - Site Survey ......................................................................................................... 4-11 List of Tables Table 4-1 ZyAIR 100 Utility - Access Point Browser Screen Menu Fields………………………...4-10 Table 5-1 Troubleshooting Installation of Your ZyAIR 100…………………………………………5-1 Table 5-2 Troubleshooting Configuration……………………………………………………………5-2 Table 5-3 Troubleshooting Settings for the Access Point……………………………………………5-2 Table 5-4 Troubleshooting Communication Problems ……………………………………………….5-3 Preface ix ZyAIR 100 Wireless PC Card Preface About Your ZyAIR 100 Congratulations on your purchase of the ZyAIR 100 Wireless PC Card. Online Registration Do not forget to register your ZyAIR 100 (fast, easy online registration at www.zyxel.com) for free future product updates and information. With a built-in Access Point and powerful routing features of the Prestige series models, you can place a wireless Prestige anywhere on a local network and create a wireless infrastructure for real-time database access, file sharing, email, printer sharing, and fast Internet access. A mobile investment saves your office construction costs, maintenance, and scalability because it's easy to add nodes. A mobile office can dramatically increase the office efficiency. The ZyAIR 100 is designed for: Home offices and small businesses with cable, DSL and wireless modem. Wireless LAN connectivity: allows you to work anywhere in the coverage area. Multiple office/department connections via access devices. E-commerce/EDI applications. Your ZyAIR 100 is easy to install and to configure. About This User's Guide This user’s guide is designed to guide you through the hardware and software installation of your ZyAIR 100 for its various applications. Regardless of your particular application, it is important that you follow the steps outlined in Chapters 2 and 3. You can then refer to the appropriate chapters of the user’s guide, depending on your application. Related Documentation Supporting Disk More detailed information and examples can be found in our included disk (as well as on the zyxel.com web site). This disk contains information on configuring your ZyAIR 100, Application Notes and Troubleshooting. Quick Start Guide x Preface ZyAIR 100 Wireless PC Card Our Quick Start Guide is designed to help you get up and running right away. It contains a detailed easy-to-follow setup steps, default settings, handy checklists and information on setting up your network using the ZyAIR 100 utility. Glossary Please refer to www.zyxel.com for an online glossary of networking terms. ZyXEL Web Site The ZyXEL download library at www.zyxel.com contains additional support documentation. Syntax Conventions • • • • “Type” means for you to type one or more characters and press the carriage return. “Select” or “Choose” means for you to select one predefined choices. Command and arrow keys are enclosed in square brackets. [ENTER] means the Enter, or carriage return key; [ESC] means the Escape key and [SPACE BAR] means the Space Bar. For brevity’s sake, we will use “e.g.,” as a shorthand for “for instance”, and “i.e.,” for “that is” or “in other words” throughout this manual. The ZyAIR 100 Wireless PCMCIA Card may be referred to as the ZyAIR 100 or the ZyAIR in this user’s guide. Preface xi Getting Started Part I: GETTING STARTED Chapters 1 to 3 are structured as a step-by-step guide to help you connect, install and setup your ZyAIR 100 to operate on your notebook computer. I ZyAIR 100 Wireless PC Card Chapter 1 Getting to Know Your ZyAIR 100 This chapter introduces the main features and applications of the ZyAIR 100. 1.1 Introduction The ZyAIR 100 is an 11 Mbps IEEE 802.11(b) Wireless PC Card and that has a standard PCMCIA adapter which fits into any standard PCMCIA Type II notebook computer slot. Its 11 Mbps data rate gives equivalent Ethernet speed to access corporate networks or the Internet in a wireless environment. The ZyAIR 100 gives you the mobile continence to communicate with any 802.11 and 802.11b-compliant product, allowing you to stay connected anywhere within a coverage area. 1.2 Features of the ZyAIR 100 The following are the essential features of the ZyAIR 100. Supports Data Rate of 1, 2, 5.5 and 11 Mbps Ranges up to 800 feet in an open environment Supports Point-to-Point and Point-to-Multi-point Access Seamless connectivity to wired Ethernet and computer Network LAN Helps to Augment Existing Networks Quickly and Easily Direct Sequence Spread Spectrum (DSSS) technology provides robust, interference-resistant and secure wireless connections Wireless connectivity minus the cost of cabling Supports, Windows® DOS/95/98/NT4.0/2000/XP Supports Plug and Play Ease of installation Flexibility and mobility to locate or move networked computers Getting to Know Your Wireless PC Card 1-1 ZyAIR 100 Wireless PC Card 1.3 Applications The ZyAIR offers fast, reliable and cost-effective solutions for wireless networks. They include: Remote Access to Corporate Network Information For email, file transfer and terminal emulation access. Difficult to Wire Environments For use in historical or old buildings, asbestos installations and open areas where wiring is impossible to deploy. Frequently Changing Environments For retailers, manufacturers and those who frequently rearrange the workplace or change location. Temporary LANs for Special Projects or During Peak Time For trade shows, exhibitions and construction sites where a temporary network is required. For retailers, airline and shipping companies who need additional workstations during peak periods. For auditors requiring workgroups at customer sites. Access to Database for Mobile Users Doctors, nurses, retailers who need to access their databases on the move in a hospital, retail store, office or campus. SOHO (Small Office and Home Office) Users SOHO users who need easy and quick installation of a small computer network. High Security Connection Flexible, secure and quick installations. 1-2 Getting to Know Your Wireless PC Card ZyAIR 100 Wireless PC Card Chapter 2 Hardware Installation This chapter shows you how to install the hardware. 2.1 System Requirements PCMCIA Type II slot PCMCIA card and socket service that is Revision 2.1-compliant to PCMCIA specification (or higher) Windows® 95 (OSR2)/98/NT 4.0/2000/ME/XP Operating System. (You must have the actual OS dick for Windows 95/98) 500 Kbytes free hard disk space (minimum) for driver and utility program installation. 2.2 Installing the ZyAIR 100 Follow the procedure shown next to install the ZyAIR 100. Please also see the Appendices for important safety instructions. Step 1. Locate available Type II or Type III PCMCIA slot in your notebook computer. Step 2. With the ZyAIR 100 adapter’s 68-pin connector facing the PCMCIA slot and its label side facing up, slide the ZyAIR 100 completely into the PCMCIA slot as shown next. Step 3. Go to the next chapter for more instructions on installing the driver. Hardware Installation 2-1 ZyAIR 100 Wireless PC Card Figure 2-1 Inserting the ZyAIR 100 into your Notebook Computer The PCMCIA slot allows “hot swapping” of PCMCIA adapter, allowing you to insert or remove the ZyAIR 100 from the slot whenever you like even when power to your computer is on. However, you should always disable the ZyAIR 100 prior to card removal to allow Windows® to log off from the network server. Disable the ZyAIR 100 properly and disconnect power to the PC Card slot. 2-2 Hardware Installation ZyAIR 100 Wireless PC Card Chapter 3 Software Installation This chapter shows you how to install the ZyAIR 100 driver for Windows® 95 (OSR2)/98/NT 4.0/2000/XP Operating Systems. 3.1 Windows® 95 (OSR2)/98/ME Setup Before starting driver installation, make sure that the ZyAIR 100 has been inserted into a standard type II PCMCIA slot on your notebook computer. Step 1. Insert the ZyAIR 100 into an avialable PCMCIA slot in your notebook computer. Windows® will auto-detect the ZyAIR 100 and displays Add New Hardware Wizard dialog box. Click Next. Software Installation 3-1 ZyAIR 100 Wireless PC Card Step 2. Select Search for the best driver for your device and then click Next. Step 3. Insert the Support CD-ROM into the CD-ROM drive and specify the location of the driver, then click Next. 3-2 Software Installation ZyAIR 100 Wireless PC Card Step 4. Click Next to continue. Step 5. Click Next to install the necessary driver. Software Installation 3-3 ZyAIR 100 Wireless PC Card Step 6. Select the parameters for the ZyAIR 100, then click OK. (Refer to the next chapter for parameter definitions). Step 7. Click Finish. 3-4 Software Installation ZyAIR 100 Wireless PC Card Step 8. Click Yes to restart your computer. Step 9. Click Start, then Control Panel, System and then the Device Manager tab. Double-click Network Adapters. If no error icon appears, then your ZyAIR 100 has been successfully installed. If you see an error message, then refer to the Troubleshooting section. Software Installation 3-5 ZyAIR 100 Wireless PC Card Step 10. Click OK. 3.2 Windows® NT 4.0 Setup Before starting driver installation, make sure that the ZyAIR 100 has been inserted into a standard type II PCMCIA slot on your notebook computer. Step 1. 3-6 Login as Administrator. Software Installation ZyAIR 100 Wireless PC Card Step 2. Click Start, then Control Panel. Double-click Network click on the Adapters tab and then click Add. Step 3. Select Others, or click Have Disk. Software Installation 3-7 ZyAIR 100 Wireless PC Card Step 4. Insert the Support CD-ROM into the CD-ROM drive and specify the location of the driver. Step 5. Click OK. Windows will attempt to locate the INF file in the path specified. If you have entered the path correctly, Windows will copy the appropriate drivers onto your computer. 3-8 Software Installation ZyAIR 100 Wireless PC Card Step 6. In the ZyAIR 100 setup select the appropriate Channel, Network Type and ESSID manually according to the default setting in the next figure. You may change it later according to your needs. Click OK to continue. Software Installation 3-9 ZyAIR 100 Wireless PC Card Step 7. Click Start, then Control Panel. Double-click Network, click on the Adapters tab, then click Properties. Specify each parameters required for the network to operate on such as IP Address, Subnet Mask and Default Gateway. Step 8. Click Yes to restart your computer. 3-10 Software Installation ZyAIR 100 Wireless PC Card Step 9. 3.3 To find out if the ZyAIR 100 is functioning properlyt, click Start, then Control Panel. Doubleclick Devices. Your ZyAIR 100 is working if Automatic is shown in the Startup column. Click Close to exit. Windows® 2000 Setup Step 1. Insert the ZyAIR 100 into the PCMCIA slot of your computer. Windows® will auto-detect the new hardware and displays Found New Hardware dialog box and then the Upgrade Device Driver Wizard. Step 2. Insert the Support CD-ROM into the CD-ROM drive and click Have Disk. Specify the location of the driver. Software Installation 3-11 ZyAIR 100 Wireless PC Card Step 3. Follow the on screen instructions to complete driver installation. Restart your computer when you are prompted to do so. 3.4 Step 1. 3-12 Windows® XP Setup Insert the ZyAIR100 into the PCMCIA slot on your notebook. Windows XP will auto-detect the ZyAIR 100 and displays the Found New Hardware Wizard dialogue. Select Install from a list or specific (Advanced) and click Next. Software Installation ZyAIR 100 Wireless PC Card Step 2. Insert the Support CD-ROM into CD-ROM drive. Specify the location of the driver. Click Next. Software Installation 3-13 ZyAIR 100 Wireless PC Card Step 3. 3-14 If you encounter the following warning screen, click Continue Anyway . Software Installation ZyAIR 100 Wireless PC Card Step 4. Windows will detect the ZyAIR 100 and copy corresponding files onto your computer. Click Next. Step 5. Click Finish. . Software Installation 3-15 ZyAIR 100 Wireless PC Card Step 6. After installing the ZyAIR 100, Windows XP displays a Wireless Network Connection # message. Step 7. Click Start, Control Panel, Performance and Maintenance, System, Hardware, Device Manager. Cick Network Adapters. If no error icon appears, your ZyAIR 100 is working. 3.5 Software Installation Complete Well Done! You have successfully installed and set up your ZyAIR 100 to operate on your computer. 3-16 Software Installation Advanced Management Part II: ADVANCED MANAGEMENT This part provides information on configuring parameters II ZyAIR 100 Wireless PC Card Chapter 4 Utility Setup and Configuration This chapter shows you how to install utility for ZyAIR 100. 4.1 Utility Setup Screen shots will vary depending on your version of Windows. Step 1. Insert the Support CD-ROM into your CD-ROM drive and run the setup.exe file found in the Utility folder. Follow the on-screen instructions. Step 2. Click Finish to complete the utility installation. Parameter Configuration 4-1 ZyAIR 100 Wireleass PC Card Step 3. 4.2 Proceed to the next section to configure your ZyAIR 100. Utility Configuration Your ZyAIR 100 is Plug-and-Play and its default settings can be set for a typical infrastructure wireless LAN. Simply install the ZyAIR 100 onto your computer and it is ready for use. In special circumstances however, you may need to change configuration settings depending on how you want to manage your wireless network. The ZyAIR 100 Utility enables you to make configuration changes and perform userlevel diagnostics. Step 1. To run the utility for the first time, click Start and then Programs. Run the ZyAIR 100 Utility. The icon for the ZyAIR 100 appears in the system tray. Step 2. 4-2 Double click on the ZyAIR 100 Utility icon in the system tray to display the utility window as shown next. Parameter Configuration ZyAIR 100 Wireless PC Card Figure 4-1 Utility – Configuration 4.2.1 Utility Screen Configure and monitor your ZyAIR 100 using the following utilities: Configuration, Loop Back, AP Browser, Site Survey and About. 4.2.2 Configuration The Configuration menu allows you to view and modify the current configurations of your ZyAIR 100 easily and quickly. The configuration settings include: ESS ID, SS ID, Network Type, Use WEP and Transmission Rate. Within the Advanced setting, you can set Power Save, RTS or Frag Threshold, IRQ and I/O address. Parameter Configuration 4-3 ZyAIR 100 Wireleass PC Card SS ID The SSID is a unique ID given to the Access Point. Wireless clients associating to any Access Point must have the same SSID. Select SSID and enter a specific SSID (Access Point) you desire to connect with. Alternatively, you may not select the SSID (default setting). This allows your wireless adapter to automatically associate to any Access Point in the vicinity of your wireless adapters. You can leave SSID field blank, or enter ANY (all characters in uppercase). It is recommended that you select the SSID option. This will prevent your computer from accidentally connecting to a different wireless network. When moving your computer to another location within the network environment and it becomes out-ofrange of the current Access Point, the roaming function will automatically connect your computer to another Access Point. Network Type To connect your wireless station to a local network infrastructure, set the station operation mode to Infrastructure (with Access Point as default setting). In case you do not wish to connect to a network infrastructure, but prefer to set up a small wireless workgroup, you can enable the Ad-hoc (without Access Point). When the Ad-hoc mode is selected, be sure to set your wireless stations with the same channel. ZyAIR 100 works with any IEEE 802.11 and 802.11(b)-compliant Access Points. Transmission Rate ZyAIR 100 provides various transmission (data) rate options for you to select. Transmission Rate options include Fully Auto, Fixed 1 Mb/s, Fixed 2 Mb/s, Auto Select 1M or 2M, Fixed 5.5Mb/s and Fixed 11Mb/s. In most networking scenarios, you will see that the factory default Fully Auto will prove the most efficient. This setting allows your ZyAIR 100 to operate at the maximum transmission (data) rate. When the communication quality drops below a certain level, ZyAIR 100 will automatically switch to a lower transmission (data) rate. Transmission at lower data speeds are usually more reliable. However, when the communication quality improves again, ZyAIR 100 will gradually increase the transmission (data) rate again until it reaches the highest available transmission rate. If you wish to balance speed versus reliability, you can select any of the above options. Fixed 11Mb/s or Fixed 5.5Mb/s is used in a networking environment where you are certain that all wireless devices can communicate at the highest transmission (data) rate. Fixed 1Mb/s, Fixed 2Mb/s, Auto Select 1M or 2M are used often in networking environments where the range of the wireless connection is more important than speed. Use WEP (Wired Equivalent Privacy) To prevent unauthorized wireless stations from accessing data transmitted over the network, ZyAIR 100 offers highly secure data encryption known as WEP. If you require high security in transmission, please select Enable and click the WEP Key button. 4-4 Parameter Configuration ZyAIR 100 Wireless PC Card Figure 4-2 Utility – WEP Encryption The Encryption dialog box enables you to identify four different encryption keys and select one of them to encrypt your transmission data. There are two methods to set the WEP keys as describeds: Create Encryption Keys by Using a Passphrase To create encryption keys by using a passphrase, Select either the 64bit or 128bit encryption first and then select Create Key with Passphrase and type a character string in the Create Key with Passphrase field. As you type, the utility uses an algorithm to generate four keys automatically. Select one of the four WEP keys and click OK. Then click the Apply button on the Configuration tab to make the setting take effect. Create Encryption Keys Manually You can also create up to four encryption keys manually by selecting Create Keys Manually. For 64bit encryption you may choose: • • Alphanumeric: 5 characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (e.g. MyKey) Hexadecimal: 10 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (e.g. 11AA22BB33) For 128bit encryption you may choose: Parameter Configuration 4-5 ZyAIR 100 Wireleass PC Card • • Alphanumeric: 13 characters (case sensitive) ranging from “a-z”, “A-Z” and “0-9” (e.g. MyKey12345678) Hexadecimal: 26 hexadecimal digits in the range of “A-F”, “a-f” and “0-9” (e.g. 00112233445566778899AABBCC). After entering the WEP keys in the key field, select one key as an active key, click OK and then click Apply to make the setting take effect. To allow encrypted data communications, you must set the same encryption key values on all wireless stations and/or Access Points. For example, if you use Key 1 on your ZyAIR 100 and the value is (e.g., MyCar), the same value must be assigned to Key 1 for all other client stations. The values you enter on the Encryption dialog box will only be visible the first time you enter the keys. After closing this dialog box, all Key values will be displayed as “xxxxxxxxxxxx” every time the tab is displayed again. Figure 4-3 Utility – Advanced Configuration Power Save The Power Save function is used to conserve the battery life of your computer. When Power Save is enabled, your ZyAIR 100 will go into sleep mode to minimize power consumption. 4-6 Parameter Configuration ZyAIR 100 Wireless PC Card The Power Save function is only supported in the Ad-hoc Network Type. The Infrastructure Network Type is supported in upcoming firmware upgrades. Please contact your reseller for the most recent firmware. RTS Threshold The RTS Threshold prevents the Hidden Node problem. Hidden Node is a situation in which two stations are within range of the same Access Point, but are not within range of each other. The following figure illustrates an example of the Hidden Node problem. Both stations (STA) are within range of the Access Point, however, they cannot hear each other. Therefore, they are considered hidden nodes from each other. When a station starts data transmission with the Access Point, it might not notice that the other station is already using the wireless medium. When these two stations send data at the same time, they might collide when arriving simultaneously at the Access Point. The collision will most certainly result in a loss of messages for both stations. Figure 4-4 RTS Threshold Thus, the RTS Threshold mechanism provides a solution to prevent data collisions. When you enable RTS Threshold on a possible hidden station, this station and its Access Point will use a Request to Send/Clear to Send protocol (RTS/CTS). The station will send an RTS to the Access Point, informing that it is going to transmit the data. Upon receipt, the Access Point will respond with a CTS message to all stations within its range to notify all other stations to defer transmission. It will also confirm with the requesting station that the Access Point has reserved it for the time frame of the requested transmission. Normally, the Disable option (default) is selected when you are not concerned with the Hidden Node problem. When the Hidden Node problem becomes an issue, please select Enable and specify the packet size. The RTS function will be activated if the packet size exceeds the value you set. It is highly recommended that you set the value ranging from 0 to 2432. Parameter Configuration 4-7 ZyAIR 100 Wireleass PC Card Enabling the RTS Threshold causes redundant network overhead that could negatively affect the throughput performance instead of providing a remedy. Frag Threshold Fragmentation improves the efficiency when high traffic flows along in the wireless network. If your ZyAIR 100 often transmits large files in the wireless network, you can enable the Fragmentation Threshold by clicking Enable in Advanced Configuration window and the function will split the packet. The value can be set from 256 to 2432. Frag Threshold is set to Disable by default. 4.2.3 Loop Back Figure 4-5 Utility – Loop Back The Loop Back examines data transmission quality between your ZyAIR 100 and any computer on the network. By entering IP address of two remote station, setting ping interval and packet size, you may know whether communication has been made successfully or not. You may also run the loopback test by 4-8 Parameter Configuration ZyAIR 100 Wireless PC Card clicking the Loop back button to verify the communication quality between your wireless station and Access Point. The Refresh button sets the counters back to zero. 4.2.4 Access Points Browser Click AP (Access Point) Browser to display the status of all the active Access Points. Figure 4-6 Utility – Access Point Browser The following table explains the status/statistical information found in the Access Point Browser screen. Parameter Configuration 4-9 ZyAIR 100 Wireleass PC Card Table 4-1 Utiltity – Access Point Browser Screen Menu Fields ITEM DESCRIPTION SS_ID The SS ID (Service Set ID or MAC address) of the Access Point. BSS_ID The BSS ID (Basic Service Set ID) of the Access Point. Channel The operating channel of the respective Access Point. Capability When communicating with any Access Point, it will display BSS. This means that the Access Point is in the Infrastructure mode. When the device is in Ad-hoc mode, no information appears in this column. Signal The signal level is in the range of 27 to 154. A high number indicates a strong signal. This information is for technician’s use only. Noise This measures the actual amount of noise within your area. There may be situations where you are close to your Access Point but your signal is low. This may indicate a high noise level. This information is for technician’s use only. Rates The data rates that ZyAIR 100 supports. 4.2.5 Site Survey Use Site Survey to view the channel quality of all 14 radio channels. The blue bar indicates good channel quality. The higher the blue bar, the better the quality (for instance, less interference). The yellow indicates fair channel quality. The red bar indicates the channel is busy or having severe interference. 4-10 Parameter Configuration ZyAIR 100 Wireless PC Card Figure 4-7 Utility – Site Survey Parameter Configuration 4-11 Additional Information Part III: ADDITIONAL INFORMATION This part contains Troubleshooting, Appendices, and the Index. III ZyAir 100 Wireless PC Card Chapter 5 Troubleshooting This chapter covers potential problems and the possible remedies. After each problem description, some instructions are provided to help you to diagnose and to solve the problem. Problems During Driver Installation Table 5-1 Troubleshooting the Installation of Your ZyAIR 100 PROBLEM CORRECTIVE ACTION The ZyAIR 100 is not working after the driver installation Insert the PCMCIA adapter into your notebook computer’s slot again. The Power and Link LED should be on if the adapter is properly inserted. Check if the I/O and IRQ for the ZyAIR 100 has conflict problems with other devices connected to your computer. If there is a conflict, you need to set your I/O and IRQ manually. For Windows® 95 (OSR2)/98/NT/2000 operating system, make sure that the PCMCIA adaptor driver is installed on your computer. Windows does not autodetect the ZyAIR 100 Restart your computer. Do a manual scan of your computer hardware. In Windows 2000, click Start, Settings, Control Panel, System, Hardware, Hardware Wizard. In Windows XP, click Start, Control Panel, Performance and Maintenance, System, Hardware, Device Manager. Then Right-click on your computer name and select Scan for Hardware Changes. Check your PCMCIA adapter and make sure there is no hardware conflict. Return your card to vendor for maintanence. 5-1 Troubleshooting ZyAIR 100 Wireless PC Card Problems With the Utility Configuration Table 5-2 Troubleshooting the Configuration PROBLEM Problems encountered with the configuration. CORRECTIVE ACTION Click Loopback in the Loop Back window to check the link status with the Access Point it is associated with (Infrastructure mode). Click on the Site Survey tab to check whether there is high interference around the environment. Ensure that you have set the correct IP address for the ZyAIR 100. Use the Ping command to ping the unit itself. Netbeui must be installed and relevant parameters properly set. Doubleclick Network Neighborhood on your Windows® desktop. You should see your computer name. Problems With Access Point Settings Table 5-3 Troubleshooting the Settings for the Access Point PROBLEM Problems with Access Point settings. Troubleshooting CORRECTIVE ACTION Make sure that the Access Point is on and that all the LEDs are working properly. Click Ping in Loop Back window to ping any other host. If the host does not respond, your Access Point might not be connected to the network. Re-configure and reset the Access Point. Use the Web Manager or Telnet to the Access Point to make sure all Access Points are connected to the network. 5-2 ZyAir 100 Wireless PC Card Problems Communicating With the Computer Table 5-4 Troubleshooting Communication Problems PROBLEM CORRECTIVE ACTION The ZyAIR 100 client cannot communicate with the other computer in the Ethernet when the Infrastructure mode is configured. Make sure that the Access Point and associated computer are on. Use the Site Survey utility to verify operating radio channel has low interference. Change the Access Point and all the stations within the BSS to another radio channel if interference is high. Make sure that the computer and Access Point share the same security option. Make sure that the BSS ID is the same as the Access Point for a roamingdisabled station. Make sure the SS ID is the same as the Access Point for a roaming-enabled station. Site Survey utility shows all channels at high interference (red bars) Move your computer closer to the Access Point within the transmission range. There are too many wireless clients. Stop or turn off any unnecessary wireless clients. 5-3 Troubleshooting ZyAIR 100 Wireless PC Card Appendix A Network Configuration The ZyAIR 100 supports the same network configuration options of Legacy Ethernet LANs as defined by the IEEE 802 standard. The ZyAIR 100 can be configured as: Ad-hoc for departmental or SOHO LANs. Infrastructure for enterprise LANs. LAN-interconnection for point-to-point link as a campus backbone. Ad-hoc Wireless LAN Topology Diagram 1 Ad-hoc Wireless LAN Example Network Configuration B ZyAir 100 Wireless PC Card An Ad-hoc wireless LAN is a group of computers, each equipped with one wireless adapter, and connected as an independent wireless LAN. Computers in a specific Ad-hoc wireless LAN must be configured on the same radio channel. An Ad-hoc wireless LAN is available at a departmental scale for a branch or SOHO operation. Wireless LAN Topology Infrastructure Diagram 2 Wireless LAN Infrastructure Example C Network Configuration ZyAIR 100 Wireless PC Card The ZyAIR 100 provides access to a wired LAN for wireless computers. An integrated wireless and wired LAN is called an Infrastructure configuration. A group of wireless LAN computer users and an Access Point constitute a Basic Service Set (BSS). Each wireless-equipped computer in this BSS can talk to any computer in the wired LAN infrastructure via the Access Point. Infrastructure configuration will extend the accessibility of a wireless station to the wired LAN. Multiple Access Points will allow roaming and it will increase the transmission range. The Access Point is also able to forward data within its BSS. The effective transmission range in an Infrastructure LAN is doubled. Diagram 3 Effective Transmission Range Example Network Configuration D ZyAir 100 Wireless PC Card Appendix B Hardware Specifications Diagram 4 ZyAIR 100 Specifications PRODUCT FEATURES Operating Channels 11 for North America, 14 for Japan, 13 for Europe (ETSI), 2 for Spain, 4 for France Operating Frequency 2.412 ~ 2.462 GHz (North America) 2.412 ~ 2.484 GHz (Japan) 2.412 ~ 2.472 GHz (Europe ETSI) 2.457 ~ 2.462 GHz (Spain) 2.457 ~ 2.472 GHz (France) Range 11 Mbps: 460 feet = 140m (in an open environment) 5.5 Mbps: 656 feet = 200m 2 Mbps: 885 feet = 270m 1 Mbps: 1311 feet = 400m RF Technology Direct Sequence Spread Spectrum Modulation CCK (11 Mbps, 5.5 Mbps), DQPSK (2 Mbps), DBPSK (1 Mbps) Voltage 3.3V and 5V DC Power Consumption Tx power consumption: < 350mA Rx power consumption: < 250mA Sleep Mode: 17mA Output Power 13 dBm Sensitivity @PER < 0.08 11 Mbps < –83 dBm 5.5 Mbps < –86 dBm 2 Mbps < –89 dBm 1 Mbps < –91 dBm Data Rate 1, 2, 5.5, 11 Mbps Media Access Protocol CSMA/CA, 802.11-compliant Supported O/S E Windows® 95 (OSR2)/98/ME/2000/NT4.0/XP Hardware Specification ZyAIR 100 Wireless PC Card Appendix C Important Safety Instructions The following safety instructions apply to the ZyAIR 100: 1. 2. 3. 4. 5. 6. Be sure to read and follow all warning notices and instructions. Do not service the product by yourself. Refer all servicing to qualified service personnel. Generally, when installed after the final configuration, the product must comply with the applicable safety standards and regulatory requirements of the country in which it is installed. If necessary, consult the appropriate regulatory agencies and inspection authorities to ensure compliance. A rare condition can create a voltage potential between the earth grounds of two or more buildings. If products installed in separate building are interconnected, the voltage potential can cause a hazardous condition. Consult a qualified electrical consultant to determine whether or not this phenomenon exists and if necessary, implement corrective action before interconnecting the products. If the equipment is to be used with telecommunications circuit, take the following precautions: • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet location unless the jack is specially designed for wet location. • Never touch non-insulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines (other than a cordless telephone) during an electrical storm. There is a remote risk of electric shock from lightning In order to limit Radio Frequency (RF) exposure, the following rules should be applied: • Install the antenna in a location where a distance of 20 cm from the antenna may be maintained. • While installing the antenna in the location, please do not turn on the power of wireless card. • While the device is working (transmitting or receiving), please do not touch or move the antenna. • Do not operate a portable transmitter near unshielded blasting caps or in an explosive environment unless it is a type especially qualified for such use. For Laptop (notebook) computer users, in order to comply with the FCC RF exposure limits, it is recommended when using a laptop with a wireless LAN adapter card that the card’s integrated antenna should not be positioned closer than 5 cm (2 inches) from your body or nearby persons for extended periods of time while it is transmitting (or operating). If the antenna is positioned less than 5 cm (2 inches) from the user, it is recommended that the user limit exposure time. Important Safety Instructions F ZyAir 100 Wireless PC Card Index A F Access Point Setting Problem ......................... 5-2 Access Points Browser.................................... 4-9 Ad-hoc Topology ...............................................B Features........................................................... 1-1 Frag Threshold................................................ 4-8 Fragmentation function................................... 4-8 Frequency Operating ....................................................... E B Basic Service Set............................................... D BSS ....................................See Basic Service Set BSS ID .......................................................... 4-10 C Capacity ........................................................ 4-10 Channel ......................................................... 4-10 Operating........................................................E Clear to Send protocol..................................... 4-7 Communication Problem ................................ 5-3 Configuration Problem.................................... 5-2 Conflict problem ............................................. 5-1 Connectivity Seamless...................................................... 1-1 Wireless....................................................... 1-1 CTS ..........................................See Clear to Send Customer Support ............................................ vii D Data collision .................................................. 4-7 Data encryption............................................... 4-4 Data rate .......................................................... 1-1 DSSST(Direct Sequence Spread Spectrum Technology) ................................................ 1-1 Disk space required......................................... 2-1 H Hardware Specifications .................................... E Hidden Node problem..................................... 4-7 Hot swapping .................................................. 2-2 I Infrastructure Topology .....................................C Inserting the ZyAIR 100 ................................. 2-2 Installation Hardware .................................................... 2-1 Software...................................................... 3-1 Installation Problem........................................ 5-1 M MAC address ................................................ 4-10 Main Menu ..................................................... 4-3 Media Access Protocol ...................................... E Modulation......................................................... E N Netbeui............................................................ 5-2 Network Configuration ......................................B Network Type ................................................. 4-4 Noise Level................................................... 4-10 E ESS ID ...................................................4-4, 4-10 G Index ZyAIR 100 Wireless PC Card O O/S Supported.................................................... E P Parameter Configuration................................. 4-1 PCMCIA adapter ............................................ 2-2 PCMCIA slot .................................................. 2-2 Power Ouput ............................................................. E Power Consumption........................................... E Power Save ..................................................... 4-6 Problem description ........................................ 5-1 R Radio channel ............................................... 4-10 Radio Frequency (RF) exposure ........................ F Range ................................................................. E Working ...................................................... 1-1 Rate Data................................................................ E Transmission............................................... 4-4 Request to Send protocol ................................ 4-7 RF Technology .................................................. E Roaming function ........................................... 4-4 RTS...................................... See Request to Send RTS Threshold................................................ 4-7 Troubleshooting.............................................. 5-1 V Voltage .............................................................. E W WEP .....................See Wired Equivalent Privacy WEP Encryption Screen ................................. 4-5 Wired Equivalent Privacy............................... 4-4 Z ZyAIR 100 Advantage......................................................xi Applications................................................ 1-2 Features ...................................................... 1-1 ZyAIR 100 Utility Setting Up................................................... 4-1 Using .......................................................... 4-2 S Safety Instructions ............................................. F Security in transmission.................................. 4-4 Sensitivity .......................................................... E Signal Level.................................................. 4-10 Site Survey.................................................... 4-10 Syntax Conventions of this Manual.................. xi System Requirements ..................................... 2-1 T Transmission Range Effective.........................................................D Index H ZyAir 100 Wireless PC Card I Index
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