MultiModem
®
Wireless EDGE, GPRS, CDMA Modems
with Ethernet Interface
Quick Start Guide
Copyright and Technical Support
Cabling Guide
MultiModem
® Wireless Modem with Ethernet Interface
MTCBA-E-EN, MTCBA-G-EN-Fx, MTCBA-C-EN-Nx
82010074L, Revision E
Copyright © 2005-8 by Multi-Tech Systems, Inc.
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech Systems, Inc. All rights reserved. Multi-Tech Systems, Inc. makes no representations or warranty with respect to the contents hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.
Record of Revisions
Revision
D
Date
11/16/07
Description
Updated Hazardous Warnings statements. The
Wireless Activation section now sends the user to the Wireless Activation Notices for directions on activating a wireless account. Add AT
Command for changing quad-band frequency.
Updated for software version 1.19. E 03/07/08
Trademarks
Trademarks and registered trademarks of Multi-Tech Systems, Inc. include
MultiModem, the Multi-Tech logo, and Multi-Tech. All products or technologies are the trademarks or registered trademarks of their respective holders.
Technical Support
Country By Email By Phone
Europe, Middle East, Africa: [email protected]
+(44) 118 959 7774
U.S., Canada, all others: [email protected]
800 972-2439 or
763-717-5863
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
763-785-3500 or 800-328-9717
Fax 763-785-9874
Internet Address: http://www.multitech.com
2 Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
Introduction
The purpose of this guide is to cover safety concepts, the basic connections, and general setup of the Multi-Tech wireless
MultiModem with Ethernet interface. For detailed information see the
User Guide which is available on the MultiModem CD accompanying your wireless product and on the Multi-Tech Web site.
Check Multi-Tech’s Web site for current versions of our product documentation.
Safety
Ethernet Ports Caution
The Ethernet ports are not designed to be connected to a Public
Telecommunication Network.
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge. Although input protection circuitry has been incorporated into the devices to minimize the effect of this static build up, proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.
Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and the body of the user or nearby persons. The modem is not designed for, nor intended to be, used in applications within 20 cm (8 inches) of the body of the user.
Safety Instructions for Hazardous Locations
Installation Instructions
1. The modems are open devices intended for installation in an ultimate enclosure suitable for the intended application.
2. THIS EQUIPMENT IS SUITABLE FOR USE IN CLASS I,
DIVISION 2, GROUPS A, B, C, AND D OR NON-
HAZARDOUS LOCATIONS ONLY.
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MultiModem Wireless Modem with Ethernet Interface
3. “WARNING – Explosion Hazard – Substitution of
Components may Impair Suitability for Class I, Division 2”.
4. “WARNING – Explosion Hazard – Do not Disconnect
Equipment Unless Power has been switched off or the area is known to be Non-hazardous”.
5.
“WARNING – Explosion Hazard – Do not replace fuse unless power has been switched off or the area is known to be non-hazardous”
6. “WARNING – Do not install or remove SIM card unless power has been switched off or the area is known to be non-hazardous”.
Vehicle Safety
•
Do not use your Wireless MultiModem while driving, unless equipped with a correctly installed vehicle kit allowing ‘Hands-
Free’ Operation.
• Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
• If incorrectly installed in a vehicle, the operation of Wireless
MultiModem telephone could interfere with the correct functioning of vehicle electronics. To avoid such problems, be sure that qualified personnel have performed the installation.
Verification of the protection of vehicle electronics should be part of the installation.
•
The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.
4 Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
Ship Kit Contents
Unbundled Package
Modem with Not Accessories
1 modem
1 fused DC power cable
4 rubber feet for flat
surface mounting
1 Quick Start Guide
1 MultiModem CD
Note: You must supply an antenna.
Bundled Package
Modem with Accessories
1 modem
1 power supply cable
(varies)
4 rubber feet for flat
surface mounting
1 antenna
1 Quick Start Guide
1 MultiModem CD
Note: See the User Guide for antenna specifications.
Set Up Your Wireless Modem
Obtain a Wireless Account
Please see the wireless account Activation Notices located on the MultiModem CD. Choose the one for your wireless network provider and follow the directions to activate your account.
Phone Numbers for the Wireless Modem
Every wireless modem will have its own unique phone number.
The phone number may simply be given to you by your wireless service provider. For GPRS and EDGE, it may also be on the SIM card. Wireless provider implementations may vary.
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MultiModem Wireless Modem with Ethernet Interface
Connect the Antenna, Ethernet, and
Power
• Antenna. Connect a suitable antenna to SMA connector. An antenna is supplied with the bundled package ship kit. If you purchase a single unit, you must supply your own antenna.
See the User Guide for antenna/RF specifications.
• Ethernet.
Using an RJ-45 Ethernet cable, connect the
10/100 jack to an internal network switch or hub.
• Power. Plug one end of the power cord into the device and the other end onto a live power outlet.
Notes
• The PWR LED.
The PWR LED on the front panel lights up after power-up. LEDs are defined in the User Guide.
• Reset Button. Pressing and holding the Reset button for 5 seconds will restore all factory default settings.
6
Back Panel View
Cable Ethernet
Cable
This part of the power supply cable varies by the region of the world to which the product is shipped: NAM / EU /
GB / IE
Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
Fused DC Power Connection
• Connect the fused DC power cable to the DC power source on the vehicle or machine in which you are mounting the modem. Be sure the GND connection is correct.
•
Connect red wire to + (positive) and black wire to – (negative).
Note: For automotive application: according to the type of application, you can use permanent “+” or key-switched
“+”. Connect the power supply to its source (for example, in a mobile situation, to the vehicle’s
DC fuse/terminal block).
Warning: Over-voltage protection is provided on the device. To ensure complete protection, you may want to add additional filtering to the DC input.
Set Your PC’s TCP/IP Address for
Ethernet Functionality
After the wireless account is established and the device is properly connected, set up the TCP/IP address on your PC, if not previously set.
1. Open the PC's Control Panel.
2. Select Networks or Network Connections.
3. Under Protocols, select TCP/IP.
4. Under Properties, choose one of the following:
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MultiModem Wireless Modem with Ethernet Interface
∗
Check Obtain IP Address Automatically and Obtain
DNS Server Address Automatically. If you check these, then the DHCP function obtains the IP Address automatically from the Ethernet wireless modem, or
∗
Check Use the Following IP Address and Use the
Following DNS Server Address. If you check these, then enter the following addresses:
IP Address: 192.168.2.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.2.1
Specify a DNS Server. For example, 205.171.3.65
Using AT Commands
Prerequisite Steps
In order to communicate directly with the internal cellular module with AT commands, you first must disable PPP by logging into the Web Management software:
1. From the workstation, open a Web browser.
Type the default Gateway Address: http://192.168.2.1
8
2. Login
After entering the Address, the Login screen displays.
•
Type the default User name: admin (all lower-case).
•
Type the default password: admin (all lower-case).
Note: User name and Password are case-sensitive
(both must be typed in lower-case). A password can be up to 12 characters. If Windows displays the
AutoComplete screen, you may want to click No to tell the Windows OS not to remember the password; this helps maintain PC security.
•
Click the Login button. The Web Management Home screen displays.
3. Go to the Wizard Setup Screen
• On the Wizard Setup screen under PPP
Configuration, disable PPP.
•
Click the Submit button and then Save & Restart.
Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
4. Open the Command Window and Access Modem
Mode
You must be in modem mode in order to enter AT
Commands.
• From the workstation, open the command window by clicking the Start button and selecting Run.
•
Type CMD to open the command window. Click OK.
•
When the command window opens, type: Telnet
192.168.2.1 5000
• At Login, enter the user name admin.
•
At Password, enter the password admin. Once logged in, you can use AT commands to communicate with the cellular module.
For CDMA , you will have to enter some AT Commands to complete your activation steps. See the Customer
Activation Notices included in your ship kit.
For GPRS , you will have to use AT Commands to change the quad-band frequency.
For CDMA, EDGE, and GPRS , you can use AT commands to verify signal strength, check network registration and roaming status, etc. See the AT
Command guides available on the CD in your ship kit for other functionality you can view and set.
AT Command for Changing the GPRS
Quad-Band Frequency
For the GPRS Quad-Band product, the default setting may be either
850/1900MHz dual-band mode or 900/1800MHz depending upon the model you ordered. If for any reason you want to change the band, you can accomplish this by using the +WMBS command.
Steps for Changing the GPRS Band for Ethernet Models
Using the command window (see steps above), you can enter the
AT Command for changing the GPRS Band.
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MultiModem Wireless Modem with Ethernet Interface
Type AT+WMBS=<Band>,<Param>. Press Enter.
For <Band>, enter the option you desire:
4 = Dual-band mode 850/1900MHz
5 = Dual-band mode 900/1800MHz
For <Param>, enter the option you desire:
0 = The modem will have to be reset to start on the specified band(s). This is the default.
1 = The modem restarts immediately on the specified band(s).
Example: AT+WMBS=4,0. Press Enter.
Exiting Modem Mode
1.
After the last AT Command is entered, press:
2. The following prompt displays:
telnet>
Type quit and press Enter.
3. Then the following prompt displays:
c:>
10 Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
Configure the Ethernet Interface
Using the Web Management Software
You are now ready to configure the Ethernet interface. This is accomplished by using the modem's factory-installed Web
Management software. The software is accessed through a Web
Browser.
1. From the workstation, open a Web Browser.
Type the default Gateway Address: http://192.168.2.1
2. Login
After entering the Address, the Login screen displays.
•
Type the default User name: admin (all lower-case).
• Type the default password: admin (all lower-case).
User Name and Password Note: The User name and
Password are case-sensitive (both must be typed in lower-case). A password can be up to 12 characters. If
Windows displays the AutoComplete screen, you may want to click No to tell the Windows OS not to remember the password; this helps maintain PC security.
Password It is recommended that you change the default password to better protect the security of your modem. Use a safe password! Your first name spelled backwards is not a sufficiently safe password; a password such as xfT35$4 is better.
• Click the Login button. The Web Management Home screen displays.
4. Use the Setup Wizard for Quick Configuration
A quick way to configure the modem is to use the Wizard
Setup in the Web Management software.
•
To begin configuration, click the Wizard Setup button located under the menu bar.
•
After clicking the Wizard Setup button, the Wizard
Setup screen displays.
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MultiModem Wireless Modem with Ethernet Interface
The Setup Wizard Screen
The following is a screen shot of the Setup Wizard. Using this screen saves you time so that you are not entering the same information several screens; the data entered here defaults to the other screens.
12
IP Configuration
IP Address – The default is 192.168.2.1. To change it, simply enter your own IP address.
Mask – The default is 255.255.255.0
DNS – Enter the primary DNS IP address for the system.
The default is 0.0.0.0
PPP Configuration
PPP – The default is Enable. This allows the PPP dialer to operate.
Dial-on-Demand – The default is Enable. This allows the dial-on-demand feature to operate. When Disabled, the modem always stays connected.
Multi-Tech Systems, Inc. Quick Start Guide
MultiModem Wireless Modem with Ethernet Interface
Idle Time Out – Sets the amount of time the PPP link stays active before disconnecting. Setting the value to zero causes the link to stay active continuously.
Dial Number – Enter the dial number. This number connects you to the Internet.
For GPRS and EDGE, the number is *99***1#.
For CDMA, the number is #777
APN – The APN (Access Point Name) is assigned by your wireless service provider.
Init String – 5 modem initialization strings are allowed.
For GPRS & EDGE: Include the Access Point Name:
AT+CGDCONT=1,"IP","<APN>"
PPP Authentication
Authentication Type – Click the button corresponding to the authentication protocol you want to use to negotiate with the remote peer. PAP, CHAP, or PAP-CHAP.
Default = PAP-CHAP
User Name – Enter the PPP User Name (it authenticates the remote peer).
Password – Enter the PPP Password (it authenticates the remote peer).
Important Note About Submit and Save & Restart
Click the Submit button located at the bottom of most screens to save any changes you make. Then you must click the Save &
Restart button in order for your settings to take effect. Save &
Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save &
Restart. The Save & Restart button is located on the Menu bar.
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MultiModem Wireless Modem with Ethernet Interface
Setting Time and Date
The date and time must be set using the Web Management software. The time and date set in IP Setup will not be correct unless the SNTP client is enabled and you have a live Internet connection.
See SNTP Client in User Guide for more details.
Shutdown Caution
Never unplug the power until after you have performed the Save &
Restart process when changing settings. If setup changes are not properly saved before unplugging the power, data could be lost.
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