Ativa P75234 Network Router User Manual

Wireless G

Router

www.ativasupport.com

Ativa Tech Support

US: 1-866-91-ATIVA (1-866-912-8482)

© 2006 Ativa. All rights reserved. All trade names are registered trademarks of respective manufacturers listed.

Apple, AirPort, Mac, Mac OS, and AppleTalk are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Windows, NT, and Microsoft are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

P75234

Wireless G

Router

AWGR54

Table of Contents

1. Introduction

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Benefits of a Home Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

2. Product Overview

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

3. Knowing your Router

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Easy Install Wizard Software System Requirements . . . . . . . . . . . . . 9

4. Connecting and Configuring your Router

. . . . . . . . . . . . . . . . . . . 14

5. Alternate Setup Method

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

6. Using the Web-Based Advanced User Interface

. . . . . . . . . . . . . 37

Changing LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Viewing the DHCP Client List Page . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the Wireless Network Settings . . . . . . . . . . . . . . . . . . 40

Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

WEP Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

WPA Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Setting WPA/WPA2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Using the Access Point Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring the Firewall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Setting MAC Address Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Restarting the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

7. Manually Configuring Network Settings

. . . . . . . . . . . . . . . . . . . . 76

8. Recommended Web Browser Settings

. . . . . . . . . . . . . . . . . . . . . . 81

9. Troubleshooting

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

10. Information

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Introduction

Thank you for purchasing the Ativa Wireless G Router (the Router). The following two short sections discuss the benefits of home networking and outline best practices for maximizing your wireless home network range and performance.

Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Router for Optimal

Performance” on page 2.

Benefits of a Home Network

• Share one high-speed Internet connection with all the computers in your home

• Share resources, such as files and hard drives among all the connected computers in your home

• Share a single printer with the entire family

• Share documents, music, video, and digital pictures

• Store, retrieve, and copy files from one computer to another

• Simultaneously play games online, check Internet email, and chat

Advantages of a Wireless Network

• Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within your wireless range

• Easy installation – The Ativa Easy Installation Wizard makes setup simple

• Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home

• Easy expansion – the wide range of Ativa networking products lets you expand your network to include devices such as printers and gaming consoles

• No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office

• Widespread industry acceptance – choose from a wide range of interoperable networking products

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Introduction

Placement of your Router for Optimal Performance

Important Factors for Placement and Setup

Your wireless connection will be stronger the closer your computer is to your

Router. Typical indoor operating range for wireless devices is between 100 and

200 feet.

In the same way, your wireless connection and performance will degrade somewhat as the distance between your Router and connected devices increases. This may or may not be noticeable to you. As you move farther from your Router, connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.

If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to a position between five and 10 feet away from the Router in order to see if distance is the problem. If difficulties persist even at close range, please contact Ativa

Technical Support.

Note:

While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.

1.

Wireless Router Placement

Place your Router, the central connection point of your network, as close as possible to the center of your wireless network devices.

To achieve the best wireless network coverage for your “wireless clients”

(i.e., computers enabled by Ativa Wireless Notebook Network Cards,

Wireless Desktop Network Cards, and Wireless USB Adapters):

• Ensure that your Router’s networking antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your

Router itself is positioned vertically, point the antennas as much as possible in an upward direction.

• In multistory homes, place the Router on a floor that is as close to the center of the home as possible. This may mean placing the

Router on an upper floor.

• Try not to place the Router near a cordless phone.

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Introduction

2. Avoid Obstacles and Interference

Avoid placing your Router near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include:

• Refrigerators

• Washers and /or dryers

• Metal cabinets

• Large aquariums

• Metallic-based, UV-tinted windows

If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path (between your computers and Router).

3.

Cordless Phones

If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone:

• Try moving cordless phones away from the Router and your wireless-enabled computers.

• Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check the manufacturer’s information). If this fixes the problem, your phone may be interfering.

• If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network. For example, change the phone to channel 1 and move your Router to channel 11. See your phone’s user manual for detailed instructions.

• If necessary, consider switching to a 900MHz cordless phone.

4.

Choose the “Quietest” Channel for your Wireless Network

In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours.

Use the Site Survey capabilities found in the wireless utility of your wireless adapter or card to locate any other wireless networks that are available (see your wireless adapter’s or card’s user manual), and move your Router and computers to a channel as far away from other networks as possible.

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Introduction

• Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.

• For Ativa wireless networking products, use the detailed Site Survey and wireless channel information included with your Wireless Network Card or Adapter. See your Network Card’s user guide for more information.

These guidelines should allow you to cover the maximum possible area with your Router.

5. Secure Connections, VPNs, and AOL

Secure connections typically require a user name and password, and are used where security is important. Secure connections include:

• Virtual Private Network (VPN) connections, often used to connect remotely to an office network

• The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another cable or DSL service

• Most online banking websites

• Many commercial websites that require a user name and password to access your account

Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by rerunning the VPN or AOL software, or by re-logging into the secure website.

A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting under

Windows, see the “Power Options” item in the Control Panel.

If you continue to have difficulty with Secure Connections, VPNs, and

AOL, please review the steps above to be sure you have addressed these issues.

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Introduction

For more information regarding our networking products, visit our website at

www.ativasupport.com

or call Ativa Technical Support at:

US: 1-866-91-ATIVA (1-866-912-8482)

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Product Overview

Product Features

In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Ativa

Wireless G Router an ideal solution for your home or small office network.

Works with Both PCs and Mac ® Computers

The Router supports a variety of networking environments including Mac

OS ® X v10.x, AppleTalk ® , Linux ® , Windows ® 98, Me, NT ® , 2000, and XP, and others. All that is needed is an Internet browser and a network adapter that supports TCP/IP (the standard language of the Internet).

Front-Panel LED Display

Lighted LEDs on the front of the Router indicate which functions are in operation. You’ll know at-a-glance whether your Router is connected to the Internet. This feature eliminates the need for advanced software and status-monitoring procedures.

Web-Based Advanced User Interface

You can set up the Router’s advanced functions easily through your web browser, without having to install additional software onto the computer.

There are no disks to install or keep track of and, best of all, you can make changes and perform setup functions from any computer on the network quickly and easily.

NAT IP Address Sharing

Your Router employs Network Address Translation (NAT) to share the single

IP address assigned to you by your Internet Service Provider while saving the cost of adding IP addresses to your Internet service account.

SPI Firewall

Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including IP Spoofing, Land Attack, Ping of Death (PoD), Denial of Service (DoS), IP with zero length, Smurf Attack, TCP

Null Scan, SYN flood, UDP flooding, Tear Drop Attack, ICMP defect, RIP defect, and fragment flooding.

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Product Overview

Integrated 10/100 4-Port Switch

The Router has a built-in, 4-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices. The switch will transfer data between computers and the

Internet simultaneously without interrupting or consuming resources.

Universal Plug-and-Play (UPnP) Compatibility

UPnP (Universal Plug-and-Play) is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are

UPnP-compliant.

Support for VPN Pass-Through

If you connect to your office network from home using a VPN connection, your Router will allow your VPN-equipped computer to pass through the

Router and to your office network.

Built-In Dynamic Host Configuration Protocol (DHCP)

Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes for the easiest possible connection of a network. The DHCP server will assign

IP addresses to each computer automatically so there is no need for a complicated networking setup.

Easy Install Wizard

The Easy Install Wizard takes the guesswork out of setting up your Router.

This automatic software determines your network settings for you and sets up the Router for connection to your Internet Service Provider (ISP). In a matter of minutes, your Wireless Router will be up and running on the Internet.

NOTE:

Easy Install Wizard software is compatible with Windows 98SE, Me,

2000, and XP; and Mac OS X. If you are using another operating system, the

Wireless Router can be set up using the Alternate Setup Method described in this User Manual (see page 22).

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Product Overview

Integrated 802.11g Wireless Access Point

802.11g is an exciting new wireless technology that achieves data rates up to

54Mbps, nearly five times faster than 802.11b.

MAC Address Filtering

For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network. Every computer has its own MAC address. Simply enter these MAC addresses into a list using the

Web-Based Advanced User Interface and you can control access to your network.

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Knowing your Router

Package Contents

• Ativa Wireless G Router

• Quick Installation Guide

• Ativa Easy Install Wizard Software CD with User Manual

• Ativa RJ45 Ethernet Networking Cable

• Power Supply

System Requirements

• Broadband Internet connection such as a cable or DSL modem with

RJ45 (Ethernet) connection

• At least one computer with an installed network interface adapter

• TCP/IP networking protocol installed on each computer

• RJ45 Ethernet networking cable

• Internet browser

Easy Install Wizard Software System Requirements

• A PC running Windows 98SE, Me, 2000, or XP; or a Mac computer running Mac OS X

• Minimum 64MB RAM

• Internet browser

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Knowing your Router

The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the

Router for better organization and utility. The LED indicators are easily visible on the front of the Router to provide you with information about network activity and status.

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1. Power/Ready LED

When you apply power to the Router or restart it, a short period of time elapses while the Router boots up. During this time, the Power/Ready LED blinks. When the Router has completely booted up, the Power/Ready LED becomes a SOLID light, indicating the Router is ready for use.

OFF

Blinking Blue

Solid Blue

Router is OFF

Router is Booting Up

Router is Ready

2. Wireless Network LED

OFF

Blue

Blinking Blue

Wireless Network is OFF

Wireless Network is Ready

Indicates Wireless Activity

3. Wired Computer Status LEDs

These LEDs are labeled 1–4 and correspond to the numbered ports on the rear of the Router. When a computer is properly connected to one of the wired computer ports on the rear of the Router, the LED will light. BLUE means a 10/100Base-T device is connected. When information is being sent over the port, the LED blinks rapidly.

OFF

Blue

Blinking Blue

No Device is Linked to the Port

10/100Base-T Device Connected

Port Activity

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Knowing your Router

4. Modem Status LED

This LED lights in BLUE to indicate that your modem is connected properly to the Router. It blinks rapidly when information is being sent over the port between the Router and the modem.

OFF

Solid Blue

Blinking Blue

No WAN Link

Good WAN Link

WAN Activity

5. Internet LED

This unique LED shows you when the Router is connected to the

Internet. When the light is OFF, the Router is NOT connected to the

Internet. When the light is blinking, the Router is attempting to connect to the Internet. When the light is solid BLUE, the Router is connected to the Internet. When using the “Disconnect after x minutes” feature, this LED becomes extremely useful in monitoring the status of your

Router’s connection.

OFF

Blinking Blue

Solid Blue

Router is not Connected to the Internet

Router is Attempting to Connect to the Internet

Router is Connected to the Internet

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Knowing your Router

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Reset button is located on the side of the unit.

6. Power Jack

Connect the included 5V DC power supply to this jack.

7. Connections to Computers (Wired Computer Ports)

Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1 through 4. These ports correspond to the numbered LEDs on the front of the Router.

8. Connection to Modem (Modem Port)

This port is for connection to your cable or DSL modem. Use the cable that was provided with the modem to connect the modem to this port. Use of a cable other than the cable supplied with the cable modem may not work properly.

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Knowing your Router

9. Reset Button

The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password.

a. Resetting the Router

Push and release the “Reset” button. The lights on the Router will momentarily flash. The Power/Ready light will begin to blink. When the Power/Ready light becomes solid again, the reset is complete.

b. Restoring the Factory Defaults

Press and hold the “Reset” button for at least 10 seconds, then release it. The lights on the Router will momentarily flash. The

Power/Ready light will begin to blink. When the Power/Ready light becomes solid again, the restore is complete.

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Connecting and Configuring your Router

Verify the contents of your box. You should have the following:

• Ativa Wireless G Router


• Ativa Easy Install Wizard Software CD with User Manual

• RJ45 Ethernet Networking Cable (for connection of the

Router to the computer)

• Power Supply

• Wireless Security Setup Guide

Modem Requirements

Your cable or DSL modem must be equipped with an RJ45 Ethernet port. Many modems have both an RJ45 Ethernet port and a USB connection. If you have a modem with both Ethernet and USB, and are using the USB connection at this time, you will be instructed to use the RJ45 Ethernet port during the installation procedure. If your modem has only a USB port, you can request a different type of modem from your ISP, or you can, in some cases, purchase a modem that has an RJ45 Ethernet port on it.

Ethernet USB

ALWAYS INSTALL YOUR ROUTER FIRST!

IF YOU ARE INSTALLING

NUMEROUS NETWORK DEVICES FOR THE FIRST TIME, IT IS IMPORTANT THAT

YOUR ROUTER IS CONNECTED AND RUNNING BEFORE ATTEMPTING TO

INSTALL OTHER NETWORK COMPONENTS SUCH AS NOTEBOOK CARDS AND

DESKTOP CARDS.

Easy Install Wizard

Ativa has provided our Easy Install Wizard software to make installing your

Router a simple and easy task. You can use it to get your Router up and running in minutes. The Easy Install Wizard requires that your Windows 98SE,

Me, 2000, or XP; or Mac OS X v10.1.x computer be connected directly to your cable or DSL modem and that the Internet connection is active and working at the time of installation. If it is not, you must use the “Alternate Setup

Method” section of this User Manual to configure your Router. Additionally, if you are using an operating system other than Windows 98SE, Me, 2000, or XP, you must set up the Router using the “Alternate Setup Method” section of this

User Manual.

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IMPORTANT:

Run the Easy Install Wizard software from the computer that is directly connected to the cable or DSL modem. DO NOT CONNECT THE

ROUTER AT THIS TIME.

Step 1 Run the Easy Install Wizard Software

1.1

Shut down any programs that are running on your computer at this time.

1.2

Make sure you have the following items at the computer that is now directly connected to the cable or DSL modem. DO NOT CONNECT THE

ROUTER AT THIS TIME.


• The Easy Install Wizard Software CD with User Manual

• The Router

• The Router’s Power Supply

• RJ45 Ethernet Networking Cable

1.3

Turn off any firewall or Internet-connection-sharing software on your computer.

1.4

Insert the Easy Install Wizard software CD into your CD-ROM drive.

The Easy Installation Wizard screen will automatically appear on your screen within 15 seconds. If it does not, select your CD-ROM drive from

“My Computer” and double-click on the file named “EasyInstall.exe” on the CD-ROM.

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Welcome Screen

After you insert the CD into your

CD-ROM drive, the Wizard’s welcome screen will appear. Make sure you have not connected the Router at this point. If you have connected your Router, please reconnect your computer directly to the modem. Click “Run the Easy Install Wizard” when you are ready to move on.

Progress Screen

The Easy Install Wizard will show you a progress screen each time a step in the setup has been completed. Each time you see the progress screen, click “Next” when you are ready to move to the next step.

Examining Settings

The Wizard will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet. When the Wizard is finished examining your computer, click “Next” to continue.

Multiple Network Adapters Found Screen

If you have more than one network adapter installed in your computer, this screen will appear. If you have more than one network adapter installed in your computer, you must designate for the Wizard which adapter is connected to your modem. To do this, select it from the list and click “Next”. If you are not sure which adapter to choose, select the adapter at the top of the list. If you mistakenly choose the wrong adapter now, you will be able to choose a different one later.

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Step 2 Set up the Hardware

The Wizard will walk you through connecting your Router to your computer and modem. Follow the steps on the screen using the pictures as a guide.

2.1

This step instructs you to locate the cable connected between your modem and the networking port on your computer. Unplug this cable from the computer and plug it into the modem port on the Router. Click

“Next” to continue.

2.2

This step instructs you to locate the BLUE cable that is included with your Router. Plug one end of this cable into ANY one of the wired-computer ports on your

Router. Plug the other end of the cable into the networking port on your computer. Click “Next” to continue.

2.3

This step instructs you to locate the power supply that is included with your Router. Plug the power supply’s small connector into the power port on the Router. Plug the power supply into an empty power outlet. Click

“Next” to continue.

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Step 3 Check the Connection

2.4

This step instructs you to look at the lights on the front of your Router. Make sure the appropriate lights are ON. Refer to the Easy Install Wizard software on your computer’s screen for more details.

Click “Next” to continue.

Note: The Easy Install Wizard may ask you to reboot your computer. If it does, reboot your computer and proceed with the installation.

3.1

Once you have completed connecting the Router, the Wizard will check the connection to the Router and then go on to determine what type of Internet connection you have.

3.2

User Name and Password Needed

If you have a connection type that requires a user name and a password, the

Wizard will ask you to type in your user name and password. If your connection type does not require a user name and password, you will not see this screen.

Your user name and password is provided to you by your Internet Service Provider.

If you have to type in a user name and password to connect to the Internet, then type that same user name and password in here. Your user name looks something like “[email protected]” or simply “jsmith”. The service name is optional and is very rarely required by your ISP. If you don’t know your service name, leave this blank. When you have entered your information, click “Next” to move on.

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3.3

Wireless Setup

This step is optional .

Click “Next” if you want to skip it.

Using this step, you can customize your wireless network settings if you want to. Follow the steps on the screen to complete this step. Click “Next” to continue.

Step 4 Secure your Network

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4.1

After connection has been established, you will be prompted by the Easy

Install Wizard to select your desired security level.

4.2

WEP and WPA are the two security options. If you do not want security or would prefer to install at a later time, click the radio button next to “NONE” and click “Next.”

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4.3

The Wi-Fi Protected Access (WPA) security option features a two-password setup. You can select one password that provides COMPLETE NETWORK access and another password for GUEST

(Internet only) access only. Click “Next”.

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Security setup is now complete. Click

“Next” to configure.

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Step 5 Configure the Router

The Wizard will now transfer all of the configuration information to the Router.

This will take approximately one minute. During this time, do not turn off the

Router or computer. The Router will restart itself at the end of this step.

5.1

Checking Internet

The Wizard will now check for an Internet connection. This can take a few minutes.

The Wizard may not detect a connection right away. If not, it will retry a number of times. The “Connected” light on the front panel of the Router will flash during this time. Please be patient through this process.

5.2

Finished

When the Internet connection is complete, the Wizard will tell you that you are finished. The “Connected” LED on the front of the Router will be solid

BLUE, indicating that the Router is now connected to the Internet.

Your Router is now connected to the Internet.

Now you can begin surfing the Internet by opening your browser and going to your favorite web page.

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Congratulations.

You have finished installing your new Ativa Router. You are ready to set up the other computers in your home. You can also add computers to your Router anytime you want.

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Alternate Setup Method

The Web-Based Advanced User Interface is a web-based tool that you can use to set up the Router if you don’t want to use the Easy Install Wizard. You can also use it to manage advanced functions of the Router. From the Web-Based

Advanced User Interface, you can perform the following tasks:

• View the Router’s current settings and status

• Configure the Router to connect to your ISP with the settings that they provided you

• Change the current network settings such as the Internal IP address, the

IP address pool, DHCP settings, and more

• Set the Router’s firewall to work with specific applications

(port forwarding)

• Set up security features such as client restrictions, MAC address filtering,

WEP, and WPA

• Enable the DMZ feature for a single computer on your network

• Change the Router’s internal password

• Enable/Disable UPnP (Universal Plug-and-Play)

• Reset the Router

• Back up your configuration settings

• Reset the Router’s default settings

• Update the Router’s firmware

Step 1 Connect your Router

1.1

Turn off the power to your modem by unplugging the power supply from the modem.

1.2

Locate the network cable that is connected between your modem and your computer and unplug it from your computer, leaving the other end connected to your modem.

1.3

Plug the loose end of the cable you just unplugged into the port on the back of the Router labeled “Modem”.

1.4

Connect a new network cable (not included) from the back of the computer to one of the wired computer ports labeled “1–4”. Note: It does not matter which numbered port you choose.

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1.5

Turn your cable or DSL modem on by reconnecting the power supply to the modem.

Mac or PC computer that was originally connected to the cable or DSL modem

Network cable

(to computer)

To power adapter

Existing networking cable

(came with modem)

Note: Your Router may have ports in different locations than depicted in the illustration above.

1.6

Before plugging the power cord into the Router, plug the cord into the wall, then plug the cord into the Router’s power jack.

1.7

Verify that your modem is connected to the Router by checking the lights on the front of the Router. The BLUE light labeled “Modem” should be ON if your modem is connected correctly to the Router. If it is not, recheck your connections.

1.8

Verify that your computer is connected properly to the Router by checking the lights labeled “1–4”. The light that corresponds to the numbered port connected to your computer should be ON if your computer is connected properly. If it is not, recheck your connections.

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Step 2 Set up your Computer’s Network Settings to

Work with a DHCP Server

See the section in this User Manual called “Manually Configuring Network

Settings” for directions.

Step 3 Configure the Router Using the Web-Based

Advanced User Interface

Using your Internet browser, you can access the Router’s Web-Based Advanced

User Interface. In your browser, type “192.168.2.1” ( you do not need to type in anything else such as “http://” or “www”). Then press the “Enter” key.

PLEASE NOTE:

If you have difficulty accessing the Router’s Web-Based

Advanced User Interface, go to the section entitled “Manually Configuring

Network Settings”.

Logging into the Router

You will see the Router’s home page in your browser window. The home page is visible to any user who wants to see it. To make any changes to the Router’s settings, you have to log in. Clicking the “Login” button or clicking on any one of the links on the home page will take you to the login screen. The Router ships with no password entered. In the login screen, leave the password blank and click the “Submit” button to log in.

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Logging out of the Router

One computer at a time can log into the Router for the purposes of making changes to the settings of the Router. Once a user has logged in to make changes, there are two ways that the computer can be logged out. Clicking the

“Logout” button will log the computer out. The second method is automatic.

The login will time out after a specified period of time. The default login time-out is 10 minutes. This can be changed from 1 to 99 minutes. For more information, see the section in this manual entitled “Changing the Login

Time-Out Setting”.

Using the Web-Based Advanced User Interface

The home page is the first page you will see when you access the Web-Based

Advanced User Interface (UI). The home page shows you a quick view of the

Router’s status and settings. All advanced setup pages can be reached from this page.

(10) (2) (5) (4) (3)

(1)

(6)

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(7)

(8)

(9)

1. Quick-Navigation Links

You can go directly to any of the Router’s UI pages by clicking directly on these links. The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find. Clicking on the purple header of each tab will show you a short description of the tab’s function.

25


2. Home Button

The “Home” button is available in every page of the UI. Pressing this button will take you back to the home page.

3. Internet Status Indicator

This indicator is visible in all pages of the UI, indicating the connection status of the Router. When the indicator says “connection OK” in

GREEN, the Router is connected to the Internet. When the Router is not connected to the Internet, the indicator will read “no connection” in RED.

The indicator is automatically updated when you make changes to the settings of the Router.

4. Login/Logout Button

This button enables you to log in and out of the Router with the press of one button. When you are logged into the Router, this button will change to read “Logout”. Logging into the Router will take you to a separate login page where you must enter a password. When you are logged into the Router, you can make changes to the settings. When you are finished making changes, you can log out of the Router by clicking the “Logout” button. For more information about logging into the Router, see the section called “Logging into the Router”.

26


5. Help Button

The “Help” button gives you access to the Router’s help pages. Help is also available on many pages by clicking “more info” next to certain sections of each page.

6. LAN Settings

Shows you the settings of the Local Area Network (LAN) side of the

Router. Changes can be made to the settings by clicking on any one of the links (IP Address, Subnet Mask, DHCP Server) or by clicking the “LAN”

“Quick Navigation” link on the left side of the screen.

7. Features

Shows the status of the Router’s NAT, firewall, and wireless features.

Changes can be made to the settings by clicking on any one of the links or by clicking the “Quick Navigation” links on the left side of the screen.

8. Internet Settings

Shows the settings of the Internet /WAN side of the Router that connects to the Internet. Changes to any of these settings can be made by clicking on the links or by clicking on the “Internet /WAN” “Quick Navigation” link on the left side of the screen.

9. Version Info

Shows the firmware version, boot-code version, hardware version, and serial number of the Router.

10. Page Name

The page you are on can be identified by this name. This User Manual will sometimes refer to pages by name. For instance “LAN > LAN Settings” refers to the “LAN Settings” page.

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Step 4 Configure your Router for Connection to your

Internet Service Provider (ISP)

The “Internet /WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP). The Router is capable of connecting to virtually any ISP’s system provided you have correctly configured the

Router’s settings for your ISP’s connection type. Your ISP connection settings are provided to you by your ISP. To configure the Router with the settings that your ISP gave you, click “Connection Type”

(A)

on the left side of the screen. Select the connection type you use. If your ISP gave you DNS settings, clicking “DNS”

(B)

allows you to enter DNS address entries for ISPs that require specific settings. Clicking “MAC address”

(C)

will let you clone your computer’s MAC address or type in a specific WAN MAC address, if required by your ISP. When you have finished making settings, the “Internet Status” indicator will read “connection OK” if your Router is set up properly.

(A)

(B)

(C)

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Setting your Connection Type

From the “Connection Type” page, you can select the type of connection you use.

Select the type of connection you use by clicking the button

(1)

next to your connection type and then clicking “Next”

(2)

.

(1)

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Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP

A dynamic connection type is the most common connection type used with cable modems. Setting the connection type to “dynamic” in many cases is enough to complete the connection to your ISP. Some dynamic connection types may require a host name. You can enter your host name in the space provided if you were assigned one. Your host name is assigned by your ISP. Some dynamic connections may require that you clone the MAC address of the PC that was originally connected to the modem.

Change WAN MAC Address

If your ISP requires a specific MAC address to connect to the service, you can enter a specific MAC address or clone the current computer’s MAC address through this link.

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(1)

(2)

(3)

Setting your Internet Service Provider (ISP) Connection Type to Static IP

A static IP address connection type is less common than other connection types.

If your ISP uses static IP addressing, you will need your IP address, subnet mask, and ISP gateway address. This information is available from your ISP or on the paperwork that your ISP left with you. Type in your information, then click “Apply

Changes”

(5)

. After you apply the changes, the “Internet Status” indicator will read

“connection OK” if your Router is set up properly.

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1. IP Address

Provided by your ISP. Enter your IP address here.

2. Subnet Mask

Provided by your ISP. Enter your subnet mask here.

3. ISP Gateway Address

Provided by your ISP. Enter the ISP gateway address here.

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Setting your ISP Connection Type to PPPoE

Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service. If you have an Internet connection in your home or small office that doesn’t require a modem, you may also use PPPoE.

(1)

(2)

(3)

(4)

(5)

Your connection type is PPPoE if:

1) Your ISP gave you a user name and password, which is required to connect to the Internet;

2) Your ISP gave you software such as WinPOET or Enternet300 that you use to connect to the Internet; or

3) You have to double-click on a desktop icon other than your browser to get on the Internet.

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1. User Name

This space is provided to type in your user name that was assigned by your ISP.

2. Password

Type in your password and re-type it into the “Retype Password” box to confirm it.

3. Service Name

A service name is rarely required by an ISP. If you are not sure if your

ISP requires a service name, leave this blank.

4. MTU

The MTU setting should never be changed unless your ISP gives you a specific MTU setting. Making changes to the MTU setting can cause problems with your Internet connection including disconnection from the Internet, slow Internet access, and problems with Internet applications working properly.

5. Maximum Idle Time

The “Maximum Idle Time” feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time. For instance, placing a check mark next to this option and entering “5” into the minute field will cause the Router to disconnect from the Internet after five minutes of no Internet activity. This option should be used if you pay for your Internet service by the minute.

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Setting Custom Domain Name Server (DNS) Settings

A “Domain Name Server” is a server located on the Internet that translates

Universal Resource Locators (URLs) like “www.ativasupport.com” into IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router. The “Automatic from ISP” box

(1)

should be checked if your ISP did not give you a specific DNS address. If you are using a static IP connection type, then you may need to enter a specific DNS address and secondary DNS address for your connection to work properly. If your connection type is dynamic or PPPoE, it is likely that you do not have to enter a DNS address.

Leave the “Automatic from ISP” box checked. To enter the DNS address settings, uncheck the “Automatic from ISP” box and enter your DNS entries in the spaces provided. Click “Apply Changes”

(2)

to save the settings.

(1)

(2)

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Configuring your WAN Media Access Controller (MAC) Address

All network components including cards, adapters, and routers, have a unique “serial number” called a MAC address. Your Internet Service Provider may record the MAC address of your computer’s adapter and only let that particular computer connect to the Internet service. When you install the

Router, its own MAC address will be “seen” by the ISP and may cause the connection not to work. Ativa has provided the ability to clone (copy) the

MAC address of the computer into the Router. This MAC address, in turn, will be seen by the ISP’s system as the original MAC address and will allow the connection to work. If you are not sure whether your ISP needs to see the original MAC address, simply clone the MAC address of the computer that was originally connected to the modem. Cloning the address will not cause any problems with your network.

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Cloning your MAC Address

To clone your MAC address, make sure that you are using the computer that was

ORIGINALLY CONNECTED to your modem before the Router was installed. Click the “Clone” button

(1)

. Click “Apply Changes”

(3)

. Your MAC address is now cloned to the Router.

Entering a Specific MAC Address

In certain circumstances you may need a specific WAN MAC address. You can manually enter one in the “MAC Address” page. Type in a MAC address in the spaces provided

(2)

and click “Apply Changes”

(3)

to save the changes. The

Router’s WAN MAC address will now be changed to the MAC address you specified.

(2)

(1)

(3)

Using your Internet browser, you can access the Router’s Web-Based Advanced

User Interface. In your browser, type “192.168.2.1” (do not type in anything else such as “http://” or “www”) then press the “Enter” key.

You will see the Router’s home page in your browser window.

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Using the Web-Based Advanced User Interface

(1)

(2)

(3)

Viewing the LAN Settings

Clicking on the header of the “LAN Setup” tab

(1)

will take you to its header page. A quick description of the functions can be found here. To view the settings or make changes to any of the LAN settings, click on “LAN

Settings”

(2)

or to view the list of connected computers, click on “DHCP

Client List”

(3)

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Changing LAN Settings

All settings for the internal LAN setup of the Router can be viewed and changed here.

(1)

(2)

(3)

(4)

(5)

(6)

1. IP Address

The “IP address” is the internal IP address of the Router. The default

IP address is “192.168.2.1”. To access the Web-Based Advanced User

Interface, type this IP address into the address bar of your browser. This address can be changed if needed. To change the IP address, type in the new IP address and click “Apply Changes”. The IP address you choose should be a non-routable IP.

Examples of a non-routable IP are:

192.168.x.x (where x is anything between 0 and 255), and

10.x.x.x (where x is anything between 0 and 255).

2. Subnet Mask

There is no need to change the subnet mask. This is a unique, advanced feature of your Ativa Router. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so. The default setting is “255.255.255.0”.

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3. DHCP Server

The DHCP server function makes setting up a network very easy by assigning IP addresses to each computer on the network automatically.

The default setting is “On”. The DHCP server can be turned OFF if necessary; however, in order to do so you must manually set a static

IP address for each computer on your network. To turn off the DHCP server, select “Off” and click “Apply Changes”.

4. IP Pool

The range of IP addresses set aside for dynamic assignment to the computers on your network. The default is 2–100 (99 computers). If you want to change this number, you can do so by entering a new starting and ending IP address and clicking on “Apply Changes”. The DHCP server can assign 100 IP addresses automatically. This means that you cannot specify an IP address pool larger than 100 computers. For example, starting at 50 means you have to end at 150 or lower so as not to exceed the 100-client limit. The starting IP address must be lower in number than the ending IP address.

5. Lease Time

The length of time the DHCP server will reserve the IP address for each computer. We recommend that you leave the lease time set to

“Forever”. The default setting is “Forever”, meaning that any time a computer is assigned an IP address by the DHCP server, the IP address will not change for that particular computer. Setting lease times for shorter intervals such as one day or one hour frees IP addresses after the specified period of time. This also means that a particular computer’s IP address may change over time. If you have set any of the other advanced features of the Router such as DMZ or client IP filters, these are dependent on the IP address. For this reason, you will not want the IP address to change.

6. Local Domain Name

The default setting is “Ativa”. You can set a local domain name (network name) for your network. It is not necessary to change this setting unless you have a specific naming requirement. You can name the network anything you want such as “MY NETWORK”.

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Viewing the DHCP Client List Page

You can view a list of the computers (known as clients), which are connected to your network. You are able to view the IP address

(1)

of the computer, the host name

(2)

(if the computer has been assigned one), and the MAC address

(3)

of the computer’s network interface card (NIC). Pressing the “Refresh”

(4)

button will update the list. If there have been any changes, the list will be updated.

(1) (2) (3)

(4)

Configuring the Wireless Network Settings

Clicking on the header of the “Wireless” tab will take you to the “Wireless” header page. From this page, the Router’s wireless radio can be enabled or disabled (the default setting is enabled). Under the “Wireless” tab, there are links that allow you to make changes to the wireless network settings.

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Changing the Wireless Network Name (SSID)

To identify your wireless network, a name called the SSID (Service Set

Identifier) is used. The default SSID of the Router is “Ativa54g”. You can change this to anything you want to or you can leave it unchanged. If there are other wireless networks operating in your area, you will want to make sure that your SSID is unique (does not match that of another wireless network in the area). To change the SSID, type in the SSID that you want to use in the “SSID” field

(1)

and click “Apply Changes”

(2)

. The change is immediate. If you make a change to the SSID, you may also need to reconfigure your wireless-equipped computers to connect to your new network name. Refer to your wireless network adapter’s documentation for information on making this change.

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Using the Wireless Mode Switch

Your Router can operate in three different wireless modes:

“g and b”, “g only”, and “b only”. The different modes are explained on the next page.

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g and b Mode

In this mode, the Router is compatible with 802.11b and 802.11g wireless clients simultaneously. This is the factory default mode and ensures successful operation with all Wi-Fi-compatible devices. If you have a mix of 802.11b and 802.11g clients in your network, we recommend setting the

Router to g and b mode. This setting should only be changed if you have a specific reason to do so.

g only Mode

g only mode works with 802.11g clients only. This mode is recommended only if you want to prevent 802.11b clients from accessing your network. To switch modes, select the desired mode from the “Wireless Mode” drop-down box. Then, click “Apply Changes”.

b only Mode

We recommend you DO NOT use this mode unless you have a very specific reason to do so. This mode exists only to solve unique problems that may occur with some 802.11b client adapters and is NOT necessary for interoperability of 802.11g and 802.11b standards.

When to use b only Mode

In some cases, older 802.11b clients may not be compatible with 802.11g wireless. These adapters tend to be of inferior design and may use older drivers or technology. Switching to this mode can solve problems that sometimes occur with these clients. If you suspect that you are using a client adapter that falls into this category of adapters, first check with the adapter vendor to see if there is a driver update. If there is no driver update available, switching to b only mode may fix your problem.

Please note that switching to b only mode will decrease 802.11g performance.

Changing the Wireless Channel

There are a number of operating channels you can choose from. In the

United States and Australia, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels. In a small number of other countries, there are other channel requirements. Your Router is configured to operate on the proper channels for the country you reside in. The default channel is 11 (unless you are in a country that does not allow channel 11).

The channel can be changed if needed. If there are other wireless networks operating in your area, your network should be set to operate on a channel that is different than the other wireless networks. For best performance, use a channel that is at least five channels away from the other wireless network. For instance, if another network is operating on channel 11, then set your network to channel 6 or below. To change the channel, select the channel from the drop-down list. Click “Apply Changes”. The change is immediate

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Using the Broadcast SSID Feature

Note: This advanced feature should be employed by advanced users only.

For security, you can choose not to broadcast your network’s SSID. Doing so will keep your network name hidden from computers that are scanning for the presence of wireless networks. To turn off the broadcast of the SSID, remove the check mark from the box next to “Broadcast SSID”, and then click “Apply

Changes”. The change is immediate. Each computer now needs to be set to connect to your specific SSID; an SSID of “ANY” will no longer be accepted.

Refer to the documentation of your wireless network adapter for information on making this change.

Protected Mode Switch

As part of the 802.11g specification, Protected mode ensures proper operation of 802.11g clients and access points when there is heavy 802.11b traffic in the operating environment. When Protected mode is ON, 802.11g scans for other wireless network traffic before it transmits data. Therefore, using this mode in environments with HEAVY 802.11b traffic or interference achieves best performance results. If you are in an environment with very little—or no—other wireless network traffic, your best performance will be achieved with Protected mode OFF.

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Securing your Wi-Fi

®

Network

Here are a few different ways you can maximize the security of your wireless network and protect your data from prying eyes and ears. This section is intended for the home, home office, and small office user. At the time of this User Manual’s publication, there are three encryption methods available.

Name

Acronym

Security

Features

64-bit Wired

Equivalent

Privacy

64-bit WEP

Good

Static keys

128-bit Wired

Equivalent Privacy

Wi-Fi Protected

Access-TKIP

128-bit WEP

Better

Static keys

WPA-TKIP

Best

Dynamic key encryption and mutual authentication

Wi-Fi Protected

Access-AES

WPA-AES

Best

Dynamic key encryption and mutual authentication

Encryption keys based on

RC4 algorithm

(typically

40-bit keys)

More secure than 64-bit

WEP using a key length of

104 bits plus

24 additional bits of systemgenerated data

TKIP (temporal key integrity protocol) added so that keys are rotated and encryption is strengthened

AES (Advanced

Encryption

Standard) does not cause any throughput loss

WEP (Wired Equivalent Privacy)

WEP (Wired Equivalent Privacy) is a common protocol that adds security to all Wi-Fi-compliant wireless products. WEP was designed to give wireless networks the equivalent level of privacy protection as a comparable wired network.

64-Bit WEP

64-bit WEP was first introduced with 64-bit encryption, which includes a key length of 40 bits plus 24 additional bits of system-generated data

(64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after the technology was introduced, researchers found that 64-bit encryption was too easy to decode.

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128-Bit WEP

As a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system-generated data (128 bits total). Some hardware manufacturers refer to 128-bit as

104-bit encryption.

Most of the new wireless equipment in the market today supports both

64-bit and 128-bit WEP encryption, but you might have older equipment that only supports 64-bit WEP. All Ativa wireless products will support both 64-bit and 128-bit WEP.

Encryption Keys

After selecting either the 64-bit or 128-bit WEP encryption mode, it is critical that you generate an encryption key. If the encryption key is not consistent throughout the entire wireless network, your wireless networking devices will be unable to communicate with one another on your network and you will not be able to successfully communicate within your network.

You can enter your key by typing in the hex key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a key. A hex (hexadecimal) key is a combination of numbers and letters from A–F and

0–9. For 64-bit WEP, you must enter 10 hex keys. For 128-bit WEP, you must enter 26 hex keys.

For instance:

AF 0F 4B C3 D4 = 64-bit WEP key

C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key

The WEP passphrase is NOT the same as a WEP key. Your Router uses this passphrase to generate your WEP keys, but different hardware manufacturers might have different methods on generating the keys. If you have multiple vendors’ equipment in your network, the easiest thing to do is to use the hex

WEP key from your Router or access point and enter it manually into the hex

WEP key table in your Router’s configuration screen.

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WPA (Wi-Fi Protected Access)

WPA (Wi-Fi Protected Access) is a new Wi-Fi standard that was designed to improve upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support WPA.

These updates will be found on the wireless vendor’s website. There are two types of WPA security, WPA-PSK (no server) and WPA (with radius server).

WPA-PSK (no server)

uses what is known as a pre-shared key as the network key. A network key is basically a password that is between eight and 63 characters long. It can be a combination of letters, numbers, or characters. Each client uses the same network key to access the network.

Typically, this is the mode that will be used in a home environment.

For a list of Ativa wireless products that support WPA, please visit our website at www.ativasupport.com.

Sharing the Same Network Keys

Most Wi-Fi products ship with security turned off. So once you have your network working, you must activate WEP or WPA and make sure your wireless networking devices are sharing the same network key.

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Network key=

MyPassword

��

��

��

Network key=

MyPassword

Network key=

MyPassword

��

��

Network key=

WRONG Password

��

��

The Wireless G Desktop Card cannot access the network because it is using a different network key than the network key that is configured on the

Wireless G Router.

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Using a Hexadecimal Key

A hexadecimal key is a combination of numbers and letters from A–F and

0–9. 64-bit keys are five two-digit numbers. 128-bit keys are 13 two-digit numbers.

For instance:

AF 0F 4B C3 D4 = 64-bit key

C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key

In the boxes below, make up your key by writing in two characters between

A–F and 0–9 in each box. You will use this key to program the encryption settings on your Router and your wireless computers.

Note to Mac users:

Original Apple

®

AirPort

®

products support

64-bit encryption only. Apple AirPort 2 products can support 64-bit or

128-bit encryption. Please check your product to see which version you are using. If you cannot configure your network with 128-bit encryption, try

64-bit encryption.

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WEP Setup

64-Bit WEP Encryption

1.

Select “WEP” from the “Security” menu’s “Allowed Client Type”.

2.

Select “64-bit” as the WEP mode.

3.

After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually, or you can put a check mark in

“Passphrase”, then type in your passphrase. Click “Apply Changes” to generate four different hex keys.

A hex (hexadecimal) key is a combination of numbers and letters from

A–F and 0–9. For 64-bit WEP, you must enter 10 hex keys.

For instance: AF 0F 4B C3 D4 = 64-bit WEP key

4.

Select the “Default Key ID” from the drop-down menu.

WARNING:

If you are configuring the Wireless G Router or access point from a computer with a wireless client, you must ensure that security is turned ON for this wireless client. If this is not done, your client will lose its wireless connection.

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128-Bit WEP Encryption


The passphrase option will not operate with Apple

AirPort. To configure encryption for your Mac computer, set the encryption using the manual method described in the next section.

1.

Select “WEP” from the “Security” menu’s “Allowed Client Type”.

2.

Select “128-bit” as the WEP mode.

3.

After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually, or you can put a check mark in

“Passphrase”, then type in your passphrase. Click “Apply Changes” to generate four different hex keys.

A hex (hexadecimal) key is a combination of numbers and letters from

A–F and 0–9. For 128-bit WEP, you must enter 26 hex keys.

For instance: C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key

4.

Select the “Default Key ID” from the drop-down menu.

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WARNING:

If you are configuring the Wireless G Router or access point from a computer with a wireless client, you must ensure that security is turned ON for this wireless client. If this is not done, your client will lose its wireless connection.

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Changing the Wireless Security Settings

Your Router is equipped with WPA (Wi-Fi Protected Access), the latest wireless security standard. It also supports the legacy security standard,

WEP (Wired Equivalent Privacy). By default, wireless security is disabled. To enable security, you must first determine which standard you want to use.

To access the security settings, click “Security” on the “Wireless” tab.

WPA Setup

Note:

To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this User Manual’s publication, a security patch download is available, for free, from Microsoft ® . This patch works only with the Windows XP operating system. You must download the latest driver for your Ativa Wireless G Notebook Card from the Ativa support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Ativa

802.11g products.

WPA uses a so-called pre-shared key as the security key. A pre-shared key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, and other characters. Each client uses the same key to access the network. Typically, this mode will be used in a home environment.

WPA2 is the second generation of WPA, offering a more advanced encryption technique over WPA.

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Setting WPA/WPA2

1.

Select “WPA/WPA2” or “WPA2 only” from the “Allowed Client Type”.

2.

Select “Pre-shared key” as the authentication type.

3.

Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. This pre-shared key will allow users full access to your network including shared files and printers.

4.

Click “Apply Changes” to finish. You must now set all clients to match these settings.

5.

Enter your pre-shared key for guest access. This can be from eight to

63 characters and can be letters, numbers, or symbols. This guest preshared key allows users only Internet access.

6.

Click “Apply Changes” to finish. You must now set all clients to match these settings depending on the type of access you want them to have.

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Setting up WPA for Wireless Desktop and Wireless Notebook

Cards that are NOT Manufactured by Ativa

If you do NOT have an Ativa Wireless G Notebook Card and it is not equipped with WPA-enabled software, a file from Microsoft called

“Windows XP Support Patch for Wireless Protected Access” is available for free download.

Please note:

The file that Microsoft has made available works only with

Windows XP. Other operating systems are not supported at this time.

Important:

You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.

Supported Operating Systems:

• Windows XP Professional

• Windows XP Home Edition

Setting up Windows XP Wireless Network Utility to use WPA-PSK

In order to use WPA-PSK, ensure you are using the Windows Wireless Network

Utility by doing the following:

1.

Under Windows XP, click “Start > Control Panel > Network Connections”.

2.

Right-click on “Wireless Network Connection Properties”, and select “Properties”.

3.

Clicking on the “Wireless Networks” tab will display the following screen.

Ensure the “Use Windows to configure my wireless network settings” box is checked.

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4.

Under the “Wireless Networks” tab, click the “Configure” button and you will see the following screen.

5.

For a home or small business user, select “WPA-PSK” under

“Network Authentication”.

Note:

Select “WPA” if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server. Please consult your network administrator for further information.

6.

Select “TKIP” or “AES” under “Data Encryption”. This setting will have to be identical to the Router that you set up.

7.

Type your encryption key in the “Network key” box.

Important:

Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up.

8.

Click “OK” to apply settings.

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Using the Access Point Mode

Note:

This advanced feature should be employed by advanced users only.

The Router can be configured to work as a wireless network access point.

Using this mode will defeat the NAT IP sharing feature and DHCP server.

In Access Point (AP) mode, the Router will need to be configured with an

IP address that is in the same subnet as the rest of the network that you will bridge to. The default IP address is 192.168.2.254 and subnet mask is

255.255.255.0. These can be customized for your need.

1.

Enable the AP mode my selecting “Enable” in the “Use as Access Point only” page. When you select this option, you will be able to change the

IP settings.

2.

Set your IP settings to match your network. Click “Apply Changes”.

3.

Connect a cable from the WAN port on the Router to your existing network.

The Router is now acting as an access point. To access the Router’s

Web-Based Advanced User Interface again, type the IP address you specified into your browser’s navigation bar. You can set the encryption settings, MAC address filtering, SSID, and channel normally.

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Configuring the Firewall

Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including:

• IP Spoofing

• SYN flood

• Land Attack

• UDP flooding

• Ping of Death (PoD)

• Tear Drop Attack

• Denial of Service (DoS)

• ICMP defect

• IP with zero length

• RIP defect

• Smurf Attack

• Fragment flooding

• TCP Null Scan

The firewall also masks common ports that are frequently used to attack networks. These ports appear to be “Stealth”, meaning that for all intents and purposes, they do not exist to a would-be hacker. You can turn the firewall function off if needed; however, it is recommended that you leave the firewall enabled. Disabling the firewall protection will not leave your network completely vulnerable to hacker attacks, but it is recommended that you leave the firewall enabled.

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Configuring Internal Forwarding Settings

The “Virtual Servers” function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, computers outside your network (over the Internet) cannot get to them because they cannot be

“seen.” A list of common applications has been provided in case you need to configure the “Virtual Server” function for a specific application. You will need to contact the application vendor to find out which port settings you need.

Entering Settings into the Virtual Server

To enter settings, enter the IP address in the space provided for the internal

(server) machine, the port(s) required to pass, select the port type (TCP or

UDP), and click “Apply Changes”. Each inbound port entry has two fields with five characters maximum per field that allows a start and end port range, e.g.

[xxxxx]-[xxxxx]. For each entry, you can enter a single port value by filling in the two fields with the same value (e.g. [7500]-[7500]) or a wide range of ports

(e.g. [7500]-[9000]). If you need multiple single port values or a combination of ranges and a single value, you must use multiple entries up to the maximum of

20 entries (e.g. 1. [7500]-[7500], 2. [8023]-[8023], 3. [9000]-[9000]). You can only pass one port per internal IP address. Opening ports in your firewall can pose a security risk. You can enable and disable settings very quickly. It is recommended that you disable the settings when you are not using a specific application.

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Setting Client IP Filters

The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers.

To restrict Internet access to a single computer, for example, enter the IP address of the computer you wish to restrict access to in the IP fields

(1)

.

Next, enter “80” in both the port fields

(2)

. Select “Both”

(3)

. Select “Block”

(4)

. You can also select “Always” to block access all of the time. Select the day to start on top

(5)

, the time to start on top

(6)

, the day to end on the bottom

(7)

, and the time to stop

(8)

on the bottom. Select “Enable”

(9)

. Click

“Apply Changes”. The computer at the IP address you specified will now be blocked from Internet access at the times you specified. Note: Be sure you have selected the correct time zone under “Utilities> System Settings>

Time Zone”.

(5) (6)

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(1) (2) (3) (4) (7) (8) (9)

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Setting MAC Address Filtering

The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the network. Any computer attempting to access the network that is not specified in the filter list will be denied access. When you enable this feature, you must enter the MAC address of each client (computer) on your network to allow network access to each.

(1)

(2)

(3)

Not shown, scroll down to the bottom of the page to click “Apply

Changes”.

To enable this feature, select “MAC Address Filtering” and click “Enable”

(1)

.

Next, enter the MAC address of each computer on your network by clicking in the space provided

(2)

and entering the MAC address of the computer you want to add to the list. Click “Add”

(3)

, then “Apply Changes” to save the settings. You can have a MAC-address-filtering list of up to 32 computers.

Note:

You will not be able to delete the MAC address of the computer you are using to access the Router’s administrative functions (the computer you are using now).

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Enabling the Demilitarized Zone (DMZ)

The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall. This may be necessary if the firewall is causing problems with an application such as a game or video conferencing application. Use this feature on a temporary basis. The computer in the DMZ is NOT protected from hacker attacks.

Note:

If your ISP subscription provides you with additional public (WAN) IP addresses, additional computers can be placed outside the firewall provided each computer uses a different public (WAN) IP.

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To put a computer in the DMZ, enter the last digits of its IP address in the IP field and select “Enable”. Click “Apply Changes” for the change to take effect.

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WAN Ping Blocking

Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there. The Router can be set up so it will not respond to an ICMP ping from the outside. This heightens the level of security of your Router.

(1)

To turn off the ping response, select “Block ICMP Ping”

(1)

and click “Apply

Changes”. The Router will not respond to an ICMP ping.

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Utilities Tab

This screen lets you manage different parameters of the Router and perform certain administrative functions.

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Restarting the Router

Sometimes it may be necessary to restart or reboot the Router if it begins working improperly. Restarting or rebooting the Router will NOT delete any of your configuration settings.

Restarting the Router to Restore Normal Operation

1.

Click the “Restart

Router” button.

2.

The following message will appear. Click “OK”.

3.

The following message will appear. Restarting the Router can take up to 25 seconds. It is important not to turn off the power to the Router during the restart.

4.

A 25-second countdown will appear on the screen. When the countdown reaches zero, the Router will be restarted. The Router’s home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser.

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Restoring Factory Default Settings

Using this option will restore all of the settings in the Router to the factory

(default) settings. It is recommended that you back up your settings before you restore all of the defaults.

1.

Click the “Restore

Defaults” button.

2.

The following message will appear. Click “OK”.

3.

The following message will appear. Restoring the defaults includes restarting the Router.

It can take up to 25 seconds. It is important not to turn the power to the Router off during the restart.

4.

A 25-second countdown will appear on the screen. When the countdown reaches zero, the Router’s defaults will be restored. The

Router’s home page should appear automatically. If it does not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser.

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Saving a Current Configuration

You can save your current configuration by using this feature. Saving your configuration will allow you to restore it later if your settings are lost or changed. It is recommended that you back up your current configuration before performing a firmware update.

1.

Click “Save”. A window called “File Download” will open. Click “Save”.

2.

A window will open that allows you to select the location where you want to save the configuration file. Select a location.

You can name the file anything you want, or use the default name

“Config”. Be sure to name the file so you can locate it yourself later. When you have selected the location and name of the file, click “Save”.

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3.

When the save is complete, you will see the following window.

Click “Close”.

The configuration is now saved.

Restoring a Previous Configuration

This option will allow you to restore a previously saved configuration.

1.

Click “Browse”. A window will open that allows you to select the location of the configuration file. All configuration files end with a

“.bin”. Locate the configuration file you want to restore and double-click on it.

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2.

You will be asked if you want to continue. Click “OK”.

3.

A reminder window will appear. It will take up to 35 seconds for the configuration restoration to complete. Click “OK”.

4.

A 35-second countdown will appear on the screen. When the countdown reaches zero, the Router’s configuration will be restored.

The Router’s home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser.

Updating the Firmware

From time to time, Ativa may release new versions of the Router’s firmware.

Firmware updates contain feature improvements and fixes to problems that may exist. When Ativa releases new firmware, you can download the firmware from the Ativa update website and update your Router’s firmware to the latest version.

Searching for a New Version of Firmware

From http://www.ativasupport.com, type in the Ativa part number

“AWGR54” in the “Search” field. Click “Search”.

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Downloading a New Version of Firmware

You will now be taken to the download page of “AWGR54 Firmware update

- North America”.

1.

To download the new version of firmware, click the download logo ( ).

2.

A window will open that allows you to select the location where you want to save the firmware file. Select a location. You can name the file anything you want, or use the default name. Be sure to save the file in a place where you can locate it yourself later.

Note:

We suggest saving this to your desktop to make it easy to locate the file. When you have selected the location, click “Save”.

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3.

When the save is complete, you will see the following window.

Click “Close”.

The download of the firmware is complete. To update the firmware, follow the next steps in “Updating the Router’s Firmware”.

Updating the Router’s Firmware

1.

In the “Firmware Update” page, click “Browse”. A window will open that allows you to select the location of the firmware update file.

2.

Browse to the firmware file you downloaded. Select the file by double-clicking on the file name.

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3.

The “Update Firmware” box will now display the location and name of the Afirmware file you just selected.

Click “Update”.

4.

You will be asked if you are sure you want to continue. Click “OK”.

5.

You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the

Router is rebooted.

Click “OK”.

6.

A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router’s firmware update will be complete. The Router’s home page should appear automatically. If not, type in the Router’s address (default = 192.168.2.1) into the navigation bar of your browser.

The firmware update is complete.

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Changing System Settings

The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the NAT function of the Router.

Setting or Changing the Administrator Password

The Router ships with NO password entered. If you wish to add a password for greater security, you can set a password here. Write down your password and keep it in a safe place, as you will need it if you need to log into the Router in the future.

It is also recommended that you set a password if you plan to use the remote management feature of your Router.

Changing the Login Time-Out Setting

The login time-out option allows you to set the period of time that you can be logged into the Router’s Web-Based Advanced User Interface. The timer starts when there has been no activity. For example, you have made some changes in the advanced setup interface, then left your computer alone without clicking “Logout”. Assuming the time-out is set to 10 minutes, then

10 minutes after you leave, the login session will expire. You will have to log into the Router again to make any more changes. The login time-out option is for security purposes and the default is set to 10 minutes.

Note:

Only one computer can be logged into the Router’s Web-Based

Advanced User Interface at one time.

Setting the Time and Time Zone

The Router keeps time by connecting to a Simple Network Time Protocol

(SNTP) server. This allows the Router to synchronize the system clock to the global Internet. The synchronized clock in the Router is used to record the security log and control client filtering. Select the time zone that you reside in. If you reside in an area that observes daylight saving, then place a check mark in the box next to “Automatically Adjust Daylight Saving”. The system clock may not update immediately. Allow at least 15 minutes for the Router to contact the time servers on the Internet and get a response. You cannot set the clock yourself.

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Enabling Remote Management

Before you enable this advanced feature of your Ativa Router,

MAKE SURE

YOU HAVE SET THE ADMINISTRATOR PASSWORD.

Remote management allows you to make changes to your Router’s settings from anywhere on the

Internet. There are two methods of remotely managing the Router. The first is to allow access to the Router from anywhere on the Internet by selecting

“Any IP address can remotely manage the Router”. By typing in your WAN

IP address from any computer on the Internet, you will be presented with a login screen where you need to type in the password of your Router. The second method is to allow a specific IP address only to remotely manage the Router. This is more secure, but less convenient. To use this method, enter the IP address you know you will be accessing the Router from in the space provided and select “Only this IP address can remotely manage the

Router”. Before you enable this function, it is STRONGLY RECOMMENDED that you set your administrator password. Leaving the password empty will potentially open your Router to intrusion.

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Enabling/Disabling NAT (Network Address Translation)

Note:

This advanced feature should be modified by advanced users only.

Network Address Translation (NAT) is the method by which the Router shares the single IP address assigned by your ISP with the other computers on your network and is enabled by default. NAT should only be disabled if your ISP assigns you multiple IP addresses or you need NAT disabled for an advanced system configuration. If you have a single IP address and you turn NAT off, the computers on your network will not be able to access the

Internet. Other problems may also occur. Turning off NAT will disable your firewall functions.

Enabling/Disabling UPnP

UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your

Ativa Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly. This usually requires opening TCP and UDP ports. An application that is

UPnP-compliant has the ability to communicate with the Router, basically “telling” the Router which way it needs the firewall configured. The Router ships with the

UPnP feature disabled. If you are using any applications that are UPnP-compliant, and wish to take advantage of the UPnP features, you can enable the UPnP feature.

Simply select “Enable” in the “UPnP Enabling” section of the “Utilities” page. Click

“Apply Changes” to save the change.

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Enabling/Disabling Auto Firmware Update

This innovation provides the Router with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is available.

When you log into the Router’s Web-Based Advanced User Interface, the Router will perform a check to see if new firmware is available. If so, you will be notified. You can choose to download the new version or ignore it. The Router ships with this feature enabled. If you want to disable it, select “Disable” and click “Apply Changes”.

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Manually Configuring Network Settings

(1)

(2)

(3)

In order for your computer to properly communicate with your Router, you will need to change your PC’s TCP/IP settings to DHCP.

Manually Configuring Network Adapters in Windows 2000, NT, or XP

1.

Click “Start”, “Settings”, then “Control Panel”.

2.

Double-click on the “Network and dial-up connections” icon (Windows

2000) or the “Network” icon (Windows XP).

3.

Right-click on the “Local Area Connection” associated with your network adapter and select “Properties” from the drop-down menu.

4.

In the “Local Area Connection Properties” window, click “Internet

Protocol (TCP/IP)” and click the “Properties” button. The following screen will appear:

5.

If “Use the following IP address”

(2)

is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router.

6.

If not already selected, select “Obtain an IP address automatically”

(1)

and

“Obtain DNS server address automatically”

(3)

. Click “OK”.

Your network adapter(s) are now configured for use with the Router.

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Manually Configuring Network Adapters in Windows 98SE or Me

1.

Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu.

2.

Select “TCP/IP -> settings” for your installed network adapter. You will see the following window.

(1)

(3)

(2)

3.

If “Specify an IP address” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router.

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4.

Write in the IP address and subnet mask from the “IP

Address” tab

(3)

.

5.

Click the “Gateway” tab

(2)

. Write the gateway address down in the chart.

6.

Click the “DNS Configuration” tab

(1)

. Write the DNS address(es) in the chart.

7.

If not already selected, select “Obtain IP address automatically” in the

“IP Address” tab. Click “OK”.

Restart the computer. When the computer restarts, your network adapter(s) are now configured for use with the Router.

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Set up the computer that is connected to the cable or DSL modem FIRST using these steps. You can also use these steps to add computers to your

Router after the Router has been set up to connect to the Internet.

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Manually Configuring Network Adapters in Mac OS X

1.

Click on the “System Preferences” icon.

2.

Select “Network”

(1)

from the “System Preferences” menu.

(1)

3.

Select “Built-in Ethernet”

(2)

next to “Show” in the

Network menu.

(2)

(3)

(4)

(5)

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4.

Select the “TCP/IP” tab

(3)

. Next to “Configure:”

(4)

, you should see

“Manually” or “Using DHCP”. If you do not, check the PPPoE tab

(5)

to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password.

5.

If “Manually” is selected, your Router will need to be set up for a static IP connection type. Write the address information in the table below. You will need to enter this information into the Router.

6.

If not already selected, select “Using DHCP” next to “Configure:”

(4)

, then click “Apply Now”.

Your network adapter(s) are now configured for use with the Router.

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Recommended Web Browser Settings

In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the

Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section.

Internet Explorer 4.0 or Higher

1.

Start your web browser. Select “Tools” then “Internet Options”.

2.

In the “Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection”. If you can make a selection, select “Never dial a connection”. If you cannot make a selection, go to the next step.

3.

Under the “Internet Options” screen, click on “Connections” and select

“LAN Settings…”.

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Recommended Web Browser Settings

4.

Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page.

Netscape ® Navigator ® 4.0 or Higher

1.

Start Netscape. Click on “Edit” then “Preferences”.

2.

In the “Preferences” window, click on “Advanced” then select “Proxies”.

In the “Proxies” window, select “Direct connection to the Internet”.

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Troubleshooting

Problem:

Installation CD does not automatically start.

Solution:

If the CD-ROM does not start the Easy Install Wizard automatically, it could be that the computer is running other applications that are interfering with the CD drive.

1.

If the Easy Install Wizard screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My

Computer” icon that is located on your desktop.

2.

Next, double-click on the CD-ROM drive that the Easy Install Wizard

Software CD has been placed in to start the installation.

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The Easy Install Wizard should start within a few seconds. If, instead, a window appears showing the files on the CD, double-click on the icon labeled “EasyInstall.exe”.

4.

If the Easy Install Wizard still does not start, reference the section titled “Manually Configuring Network Settings” (page 76 of this User

Manual) for an alternate setup method.

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Troubleshooting

Problem:

The Easy Install Wizard cannot find my Router.

Solution:

If the Easy Install Wizard is not able to find the Router during the installation process, please check the following items:

1.

If the Easy Install Wizard is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of thirdparty firewall software are ZoneAlarm, BlackICE PC Protection, McAfee

Personal Firewall, and Norton Personal Firewall.

If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled, Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow

Internet access.

2.

Unplug power to the Router for 10 seconds, and then plug the power back into the Router. Ensure that the Router’s Power light is on; it should be solid blue. If not, check to make sure that the AC adapter is correctly connected to the Router and plugged into a wall outlet.

3.

Ensure that you have a cable (use the cable included with the Router) connected between (1) the network (Ethernet) port on the back of the computer and (2) one of the LAN ports, labeled “1” through “4”, on the back of the Router.

Note:

The computer should NOT be connected to the port labeled

“Internet /WAN” on the back of the Router.

4.

Try shutting down and restarting your computer, then rerunning the Easy

Install Wizard.

If the Easy Install Wizard is still unable to find the Router, reference the section titled “Manually Configuring Network Settings” for installation steps.

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Troubleshooting

Problem:

The Easy Install Wizard cannot connect my Router to the Internet.

Solution:

If the Easy Install Wizard is not able to connect the Router to the Internet, please check the following items:

1.

Use the troubleshooting suggestions within the Easy Install Wizard. If the troubleshooting screen does not open automatically, click on the

“Troubleshoot” button in the lower, right-hand corner of the Easy Install

Wizard window.

2.

If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain be at the end of the name. Example:

“[email protected]”. The “@myisp.com” part of the user name may need to be typed as well as your user name.

If you continue to have no Internet connection, reference the section titled “Manually Configuring Network Settings” (page 76 of this User

Manual) for an alternate setup method.

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Problem:

• The Easy Install Wizard completed installation, but my web browser doesn’t work.

• I am unable to connect to the Internet. The Router’s “WAN” light is off and the “Connected” light is blinking.

Solution:

If you cannot connect to the Internet, the “WAN” light is off, and the

“Connected” light is blinking, the problem may be that your modem and

Router are not connected properly.

1.

Make sure the network cable between the modem and the Router is connected. We strongly recommend using the cable that was supplied with your cable or DSL modem for this purpose. The cable should be connected at one end to the Router’s “Internet /WAN” port, and at the other end to the network port on your modem.

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2.

Unplug the cable or DSL modem from its power source for three minutes. After three minutes, plug the modem back into its power source. This may force the modem to properly recognize the Router.

3.

Unplug the power to your Router, wait 10 seconds, and then reconnect the power. This will cause the Router to reattempt communication with the modem.

If the “WAN” light on the Router is not lit after completing these steps, please contact Ativa Technical Support.

4.

Try shutting down and restarting your computer.

Problem:

• The Easy Install Wizard completed installation, but my web browser doesn’t work.

• I am unable to connect to the Internet. The Router’s “WAN” light is on and the “Connected” light is blinking.

Solution:

If you cannot connect to the Internet, the “WAN” light is on, and the

“Connected” light is blinking, the problem may be that your connection type may not match the ISP’s connection.

• If you have a “static IP address” connection, your ISP must assign you the IP address, subnet mask, and gateway address. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

• If you have a “PPPoE” connection, your ISP will assign you a user name and password and sometimes a service name. Make sure the Router connection type is configured to PPPoE and the settings are entered properly. Please refer to the section entitled “Alternate Setup Method” for details on changing this setting.

• You may need to configure your Router to meet the specific requirements of your ISP.

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Troubleshooting

If you are still unable to access the Internet after verifying these settings, please contact Ativa Technical Support.

Problem:

• The Easy Install Wizard completed, but my web browser doesn’t work.

• I am unable to connect to the Internet. The “WAN” light on my Router is blinking and the “Connected” light is solid.

Solution:

If the “WAN” light is blinking and the “Connected” light is solid, but you are unable to access the Internet, there may be third-party firewall software installed on the computer attempting to access the Internet. Examples of third-party firewall software are ZoneAlarm, BlackICE PC Protection, McAfee

Personal Firewall, and Norton Personal Firewall.

If you do have firewall software installed on your computer, please make sure that you properly configure it. You can determine if the firewall software is preventing Internet access by temporarily turning it off. If, while the firewall is disabled and Internet access works properly, you will need to change the firewall settings to function properly when it is turned on.

Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow

Internet access.

If you are still unable to access the Internet after disabling any firewall software, please contact Ativa Technical Support.

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Problem:

I can’t connect to the Internet wirelessly.

Solution:

If you are unable to connect to the Internet from a wireless computer, please do the following:

1.

Look at the lights on your Router. Your Ativa Router’s lights should be as follows:

• The “Power” light should be on.

• The “Connected” light should be on and not blinking.

• The “WAN” light should be either on or blinking.

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Troubleshooting

2.

Open your wireless utility software by clicking on the icon in the system tray at the bottom, right-hand corner of the screen. If you are also using an Ativa Wireless G Card or Adapter with this Router, the tray icon should look like this [place image here] (the icon may be red or green):

3.

The exact window that opens will vary depending on the model of wireless card you have; however, any of the utilities should have a list of

“Available Networks”—those wireless networks it can connect to.

Does the name of your wireless network appear in the results?

Yes, my network name is listed—

go to the troubleshooting solution titled

“I can’t connect to the Internet wirelessly, but my network name is listed”.

No, my network name is not listed—

go to the troubleshooting solution titled “I can’t connect to the Internet wirelessly, and my network name is not listed”.

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Troubleshooting

Problem:

I can’t connect to the Internet wirelessly, but my network name is listed.

Solution:

If the name of your network is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:

1.

Click on the correct network name in the “Available

Networks” list.

2.

If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, see the section entitled “Securing your Wi-Fi Network” in this User Manual.

3.

Within a few seconds, the tray icon in the lower, left-hand corner of your screen should turn green, indicating a successful connection to the network.

Problem:

I can’t connect to the Internet wirelessly, and my network name is not listed.

Solution:

If the correct network name is not listed under “Available Networks” in the wireless configuration utility, please attempt the following troubleshooting steps:

1.

Temporarily move your computer, if possible, five to 10 feet away from the Router. Close the wireless configuration utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions discussed in the section titled “Placement of your Router for Optimal

Performance” in this User Manual.

2.

Using a computer that is connected to the Router through a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled.

This setting is found on the Router’s wireless “Channel and SSID” configuration page.

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If you are still unable to access the Internet after completing these steps, please contact Ativa Technical Support.

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Troubleshooting

Problem:

My wireless network performance is inconsistent.

Data transfer is sometimes slow.

Signal strength is poor.

I am having difficulty establishing and /or maintaining a Virtual Private

Network (VPN) connection.

Solution:

Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation

(metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther away from the Router or access point.

In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, five to 10 feet away from the Router.

Changing the Wireless Channel

- Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. The default channel the Router is shipped with is channel 11. You may choose from several other channels depending on your region (see the section titled “Changing the Wireless Channel” on page

43 for instructions on how to choose other channels).

Limiting the Wireless Transmit Rate

- Limiting the wireless transmit rate can help improve the maximum wireless range and connection stability.

Most wireless cards have the ability to limit the transmission rate. To change this property, go to the Windows Control Panel, open “Network Connections” and double-click on your wireless card’s connection. In the “Properties” dialog, select the “Configure” button on the “General” tab (Windows 98 users will have to select the wireless card in the list box and then click

“Properties”), then choose the “Advanced” tab and select the rate property.

Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable.

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Experiment with different connection rates until you find the best one for your environment; note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual.

Problem:

How do I extend the range of my wireless network?

Solution:

Ativa recommends using one of the following products to extend wireless network coverage throughout large homes or offices:

• Wireless Access Point: A wireless access point can effectively double the coverage area of your wireless network. An access point is typically placed in the area not currently covered by your Wireless G Router, and is connected to the Router using either an Ethernet cable or through your home’s power lines using two Powerline Ethernet Adapters.

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Troubleshooting

Problem:

I am having difficulty setting up Wired Equivalent Privacy (WEP) security on an Ativa Wireless Router.

Solution:

1.

Log into your Wireless Router.

Open your web browser and type in the IP address of the Wireless Router.

(The Router’s default is 192.168.2.1.) Log into your Router by clicking on the “Login” button in the top, right-hand corner of the screen. You will be asked to enter your password. If you never set a password, leave the password field blank and click “Submit”.

Click the “Wireless” tab on the left of your screen. Select the

“Encryption” or “Security” tab to get to the security settings page.

2.

Select “128-bit WEP” from the drop-down menu.

3.

After selecting your WEP encryption mode, you can type in your hex

WEP key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a WEP key from the passphrase.

Click “Apply Changes” to finish. You must now set all of your clients to match these settings. A hex (hexadecimal) key is a combination of numbers and letters from A—F and 0—9. For 128-bit WEP, you need to enter 26 hex keys.

For example:

C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key

4.

Click “Apply Changes” to finish. Encryption in the Wireless Router is now set. Each of your computers on your wireless network will now need to be configured with the same security settings.

WARNING:

If you are configuring the Wireless Router from a computer with a wireless client, you will need to ensure that security is turned on for this wireless client. If this is not done, you will lose your wireless connection.


Original Apple AirPort products support 64-bit encryption only. Apple AirPort 2 products can support 64-bit or

128-bit encryption. Please check your Apple AirPort product to see which version you are using. If you cannot configure your network with

128-bit encryption, try 64-bit encryption.

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Troubleshooting

Problem:

I am having difficulty setting up Wired Equivalent Privacy (WEP) security on an Ativa client card (Wireless Network Card or Adapter).

Solution:

The client card must use the same key as the Wireless G Router or access point. For instance, if your Wireless Router or access point uses the key

00112233445566778899AABBCC, then the client card must be set to the exact same key.

1.

Double-click the “Signal Indicator” icon to bring up the “Wireless

Network Utility” screen. The “Advanced” button will allow you to view and configure more options of your client card.

2.

Once the “Advanced” button is clicked, the Ativa Wireless LAN Utility will appear. This Utility will allow you to manage all the advanced features of the Ativa client card.

3.

Under the “Wireless Network Properties” tab, select a network name from the “Available Networks” list and click the “Properties” button.

4.

Under “Data Encryption”, select “WEP”.

5.

Ensure the box “The key is provided for me automatically” at the bottom is unchecked. If you are using this computer to connect to a corporate network, please consult your network administrator if this box needs to be checked.

7.

Type your WEP key in the “Network key” box.

Important:

A WEP key is a combination of numbers and letters from A-F and 0-9. For 128-bit WEP, you need to enter 26 keys. This network key needs to match the key you assign to your Wireless G Router or access point.

For example:

C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key

8.

Click “OK”, and then “Apply” to save the settings.

If you are NOT using an Ativa wireless client card, please consult the manufacturer’s user manual for that wireless client card.

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Problem:

Do Ativa products support WPA?

Solution:

Note:

To use WPA security, all your clients must be upgraded to drivers and software that support it. At the time of this publication, a security patch download is available, for free, from Microsoft. This patch works only with the Windows XP operating system.

Download the patch here: http://www.microsoft.com/downloads /details.aspx?FamilyID=009d8425ce2b-47a4-abec-274845dc9e91&displaylang=en

You also need to download the latest driver for your Ativa Wireless

Notebook Card from the Ativa support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPAenabled drivers such as Ativa 802.11g products.

Download the latest driver at www.ativasupport.com for the following products:

AWGNA54, AWGUA54, AWGR54

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Troubleshooting

Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa Wireless Router or for a home network.

Solution:

1.

From the “Security Mode” drop-down menu, select “WPA-PSK

(no server)”.

2.

For “Encryption Technique”, select “TKIP” or “AES”. This setting will have to be identical on the clients that you set up.

3.

Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, symbols, or spaces. This same key must be used on all of the clients that you set up. For example, your PSK might be something like: “Smith family network key”.

4.

Click “Apply Changes” to finish. You must now set all clients to match these settings.

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Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa client card (Wireless Network Card or Adapter) for a home network.

Solution:

Clients must use the same key that the Wireless G Router or access point uses. For instance, if the key is “Smith Family Network Key” in the Wireless G Router or access point, the clients must also use that same key.

1.



2.


3.


4.

Under “Network Authentication”, select “WPA-PSK (no server)”.

5.

Type your WPA key in the “Network key” box.

Important

: WPA-PSK is a combination of numbers and letters from

A-Z and 0-9. For WPA-PSK, you can enter eight to 63 characters. This network key needs to match the key you assign to your Wireless G

Router or access point.

6.

Click “OK”, then “Apply” to save the settings.

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Troubleshooting

Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security on an Ativa client card (Wireless Network Card or Adapter) for a business.

Solution:

1.



2.


3.


4.

Under “Network Authentication”, select “WPA”.

5.

In the “Authentication” tab, select the settings that are indicated by your network administrator.

6.

Click “OK”, then “Apply” to save the settings.

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Problem:

I am having difficulty setting up Wi-Fi Protected Access (WPA) security and I am NOT using an Ativa client card for a home network.

Solution:

If you are NOT using an Ativa Wireless G Notebook Card and it is not equipped with WPA-enabled software, a file from Microsoft called

“Windows XP Support Patch for Wireless Protected Access” is available for free download: http://www.microsoft.com/downloads /search.aspx?displaylang=en

Note:

The file that Microsoft has made available works only with Windows

XP. Other operating systems are not supported at this time. You also need to ensure that the wireless card manufacturer supports WPA and that you have downloaded and installed the latest driver from their support site.

Supported Operating Systems:

• Windows XP Professional

• Windows XP Home Edition

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Troubleshooting

Enabling WPA-PSK (no server)

1.

In systems running Windows XP, click “Start > Control Panel >

Network Connections”.

2.

Right-click on the “Wireless Networks” tab. The “Wireless Network

Connection Properties” screen appears. Ensure the “Use Windows to configure my wireless network settings” box is checked.

3.

Under the “Wireless Networks” tab, click the “Configure” button, and you will see the client card properties screen.

4.

For a home or small business user, select “WPA-PSK” under

“Network Administration”.

5.

Select “TKIP” or “AES” under “Date Encryption”. This setting will have to be identical to the Wireless G Router or access point that you set up.

6.

Type in your encryption key in the “Network key” box.

Important:

Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up.

7.

Click “OK” to apply settings.

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Information

Technical Support

You can find technical support information at http://www.ativasupport.com through the tech-support area. If you want to contact technical support by phone, please call:

US: 1-866-91-ATIVA (1-866-912-8482)

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Information

FCC Statement

DECLARATION OF CONFORMITY WITH FCC RULES FOR

ELECTROMAGNETIC COMPATIBILITY

We, Ativa, of 2200 Old Germantown Rd., Del Ray Beach, FL 33445, declare under our sole responsibility that the product,

AWGR54 to which this declaration relates, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: Exposure to Radio Frequency Radiation.

The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. When connecting an external antenna to the device, the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation.

In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm

(8 inches) during normal operation.

Federal Communications Commission Notice

This equipment has been tested and found to comply with the limits for a

Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the distance between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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Modifications

The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Ativa may void the user’s authority to operate the equipment.

Ativa 1-Year Limited Product Warranty

Ativa warrants this product against defects in materials and workmanship for one year. If a defect is discovered, Ativa will, at its option, repair or replace the product at no charge provided it is returned during the warranty period, with transportation charges prepaid, to the authorized Ativa dealer from whom you purchased the product. Proof of purchase may be required.

This warranty does not apply if the product has been damaged by accident, abuse, misuse, or misapplication; if the product has been modified without the written permission of Ativa; or if any Ativa serial number has been removed or defaced.

THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE IN LIEU OF ALL

OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. ATIVA SPECIFICALLY

DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT

LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE.

No Ativa dealer, agent, or employee is authorized to make any modification, extension, or addition to this warranty.

ATIVA IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL

DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER

LEGAL THEORY, INCLUDING BUT NOT LIMITED TO, LOST PROFITS, DOWNTIME,

GOODWILL, DAMAGE TO OR REPROGRAMMING OR REPRODUCING ANY PROGRAM

OR DATA STORED IN, OR USED WITH, ATIVA PRODUCTS.

Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

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Ativa P75234 Network Router User Manual

Wireless G

Router

www.ativasupport.com

Ativa Tech Support

Wireless G

Router

Table of Contents

Introduction

Benefits of a Home Network

Advantages of a Wireless Network

Placement of your Router for Optimal Performance

Note:

www.ativasupport.com

Product Overview

Product Overview

NOTE:

Knowing your Router

Connecting and Configuring your Router

Connecting and Configuring your Router

Alternate Setup Method

Alternate Setup Method

PLEASE NOTE:

Using the Web-Based Advanced User Interface

Note: This advanced feature should be employed by advanced users only.

AF 0F 4B C3 D4 = 64-bit WEP key

C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key

WEP Setup

For instance: AF 0F 4B C3 D4 = 64-bit WEP key

For instance: C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key

WPA Setup

Setting up WPA for Wireless Desktop and Wireless Notebook

Cards that are NOT Manufactured by Ativa

Setting up Windows XP Wireless Network Utility to use WPA-PSK

Using the Access Point Mode

Configuring the Firewall

Note:

The firmware update is complete.

MAKE SURE

YOU HAVE SET THE ADMINISTRATOR PASSWORD.

Note:

Manually Configuring Network Settings

Manually Configuring Network Settings

Manually Configuring Network Adapters in Mac OS X

Recommended Web Browser Settings

Troubleshooting

Note:

Yes, my network name is listed—

No, my network name is not listed—

C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key

C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key

Information

US: 1-866-91-ATIVA (1-866-912-8482)

Information

Caution: Exposure to Radio Frequency Radiation.

Federal Communications Commission Notice

Key Features

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