User`s manual | BenQ FP73G Computer Monitor User Manual

FP73G
LCD Color Monitor
17.0" LCD Panel Size
User’s Manual
Welcome
i Copyright
Copyright © 2006 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
ii Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best
performance, and long life for your monitor
iii Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The socket
outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you are
not sure of the type of power available, consult your dealer or local power company.
iv Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked
or covered. Your monitor should never be placed near or over a radiator or heat source, or in a
built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
v Servicing
• Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.
2
i Table of Contents
Getting started ...................................................................................................................... 5
Getting to know your monitor ............................................................................................ 6
Front View ...................................................................................................................6
Back View .....................................................................................................................6
How to assemble your monitor hardware ........................................................................... 7
How to detach the stand base ....................................... 10
How to use the monitor wall mounting kit .............................................................11
Getting the most from your BenQ monitor ...................................................................... 13
How to install the monitor on a new computer ......................................................14
How to upgrade the monitor on an existing computer ..........................................15
How to install on Windows XP system ....................................................................16
How to install on Windows 2000 system .................................................................17
How to complete the Windows Upgrade Device Driver Wizard ...........................18
How to adjust the screen resolution .................................................................................. 20
How to adjust the screen refresh rate ................................................................................ 21
How to set the picture optimization .................................................................................. 22
How to adjust your monitor .............................................................................................. 23
A look at the control panel ........................................................................................23
Hot key mode ............................................................................................................24
Main menu mode ......................................................................................................25
Troubleshooting ................................................................................................................. 32
Frequently asked questions (FAQ) ...........................................................................32
Need more help? ........................................................................................................33
Supported opearting modes ............................................................................................... 34
Specifications ...................................................................................................................... 35
Table of Contents
3
4
Table of Contents
111
1Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord
Signal Cable: D-Sub
Signal Cable: DVI-D (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to
transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
Getting started
5
121
1Getting to know your monitor
Front View
Back View
1. Power AC input jack
2. DVI-D Connector
3. D-Sub Connector
6
Getting to know your monitor
131
1How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler
or a mouse will crack the glass or damage the LCD
substrate voiding your warranty. Sliding or scraping
the monitor around on your desk will scratch or
damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Lay the screen face down on a flat clean padded surface.
Whilst holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together until they click and
lock into place.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
You should position the monitor and angle the screen
to minimize unwanted reflections from other light
sources.
How to assemble your monitor hardware
7
2. Connect the PC video cable.
Either
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs
with appropriate video systems.
Connect one end of the DVI-D cable to the monitor
DVI-D socket and the other end to the DVI-D port on
your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The digital video signals produce a
superior quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor D-Sub socket. Connect
the other plug of the D-Sub cable (at the end with the
ferrite filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power point just yet.
8
How to assemble your monitor hardware
Or
4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip
inwards as illustrated. Position the cables together and
reinsert the clip over them to retain the cables neatly in
place behind the monitor stand.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power point
and turn it on.
Turn on the monitor by pressing the power button on the
front of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor
on page 13 to install the monitor software.
How to assemble your monitor hardware
9
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler
or a mouse will crack the glass or damage the LCD
substrate voiding your warranty. Sliding or scraping
the monitor around on your desk will scratch or
damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.
2. Release the locking clip on one side of the stand base
whilst pulling the edge of the base away from the
stand arm.
3. Release the other locking clip to detach the stand base
from the monitor stand arm.
10
How to assemble your monitor hardware
How to use the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please
read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.
Lay the screen face down on a clean and well-padded surface. Detach the monitor base as instructed in “How to
detach the stand base on page 10.”
2. Remove the monitor stand.
Use a a cross-pointed screwdriver to release the screws that
fixing the monitor stand to the monitor.
The use of a magnetic-head screwdriver is
recommended to avoid of losing the screws.
Then pull the monitor stand backward away from the
monitor.
In case you intend to use your monitor on the stand
in the future, please keep the monitor base, monitor
stand, and screws somewhere safe for future use.
How to assemble your monitor hardware
11
3. Remove the rear cover.
Pull around the edge of the rear cover and slightly lift it to
reveal the screw plate at the back of the monitor.
4. Follow the instruction manuals of the wall mount
bracket you purchased to complete the installation.
To attach the rear cover:
1. Tilt the rear cover forward and insert the two tabs on
the front edge into the recesses of the screw plate.
No tools are required.
2. Position the two tabs on left side of the rear cover to
fit into the grooves in the screw plate.
3. Push the other two tabs on the right side of the rear
cover inward so that they could snap into the aligned
grooves.
There will be a clicking sound as the rear cover is
perfectly attached.
12
How to assemble your monitor hardware
141
1Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor
CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without
existing monitor driver software), or whether you are upgrading an existing installation (which
already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognise the new (or different)
hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for both an automatic (new) or upgrade
(existing) installation follow. See:
• How to install the monitor on a new computer on page 14.
• How to upgrade the monitor on an existing computer on page 15
If you require a User Name and Password to login to your Windows computer, you must be
logged on as an Administrator or as a member of the Administrators group in order to install
the monitor driver software. Furthermore, if your computer is connected to a network which
has security access requirements, network policy settings may prevent you from installing
software on your computer.
Getting the most from your BenQ monitor
13
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another
monitor connected to it (and has monitor driver software installed), you should not be
following these instructions. You should instead be following the instructions for How to
upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 7.
When Windows (2000 or later) starts, it will automatically detect the new monitor and launch the
Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware
Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ
FP73G” and click Next.
6. Click Finish.
7. Restart the computer.
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Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible (and recommended
only) for Windows 2000, and Windows XP Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions
of Windows, however, as at the time of writing, BenQ has done no testing of this driver on
other versions of Windows and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
•
How to install on Windows XP system on page 16.
•
How to install on Windows 2000 system on page 17.
Getting the most from your BenQ monitor
15
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
•
•
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also
check ‘Search removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model, in this case ‘BenQ FP73G’ in the location ‘d:\driver\BenQFP73G.inf ’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your
system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘BenQ FP73G’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ
FP73G Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ
LCD monitor drivers will operate immediately with no further action required by you.
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Getting the most from your BenQ monitor
How to install on Windows 2000 system
You do not need to follow this instruction if you are installing onto a computer which has a
Windows XP (or later) version system. In that case, see the instructions at How to install on
Windows XP systems on page 16.
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows 2000 version, Control Panel is located under the Settings menu item.
Click Start | Settings | Control Panel | Display.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. In Windows 2000, click the Monitor tab and the Properties button.
The Monitor Properties window will display.
4. In Windows 2000, click the Driver tab and the Update Driver button.
The Upgrade Device Driver Wizard will display.
See How to complete the Windows Upgrade Device Driver Wizard on page 18.
Getting the most from your BenQ monitor
17
How to complete the Windows Upgrade Device Driver Wizard
1. Load the BenQ LCD Monitor CD-ROM which came with your monitor.
Insert the CD-ROM into a CD drive on the computer you attached the monitor to.
The autorun User’s Guide language selection page will display in your web browser.
You can select a language and view the online version of this manual from the next window.
You could then print it out for reference if you wish to work off-line. When you’re ready, Cancel the
browser as it is not required for the Windows Upgrade Device Driver Wizard.
2. Launch the Windows Upgrade Device Driver Wizard and click Next.
3. Check the option ‘Display a list of known drivers...’ and click Next.
4. Click the Have Disk button.
The Install From Disk window will display.
5. Click the Browse button and navigate to the BenQ LCD Monitor CD-ROM.
This is the CD you loaded in step 1 above. The CD Drive will have a Windows designated drive letter
(like D: or E: or F:). Select the drive letter corresponding to the drive you put the CD into.
6. Double-click the folder labelled ‘Driver’.
The contents of the ‘Driver’ folder will display.
7. Click the Open button.
This will return you to the Install from Disk window, and it will have entered the address to the BenQ
LCD Monitor CD ‘Driver’ folder into the field titled ‘Copy manufacturer’s files from:’.
The field will contain something like "D:\Driver", or "E:\Driver", or "F:\Driver".
8. Click the OK button.
This will return you to the Upgrade Device Driver Wizard.
9. Select (single-click) the file named BenQ FP73G, and click the Next button.
10. Click Next.
This will copy the appropriate monitor driver files to your computer.
11. Click Finish.
On Windows 2000, this will close the wizard and return you to the Monitor Properties window, now
renamed ‘BenQ FP73G Properties’.
Should you wish to do so, this is where you can change the screen refresh rate and other monitor
properties to suit your needs. See How to adjust the screen refresh rate on page 21 for details.
12. In Windows 2000, click Close.
This will close the BenQ FP73G Properties window and return you to the Advanced Display
Properties window.
13. In Windows 2000, click OK.
This will close the Advanced Display Properties window, and return you to the Display Properties
window.
Should you wish to do so, this is where you can change the screen resolution (area and color).
See How to adjust the screen resolution on page 20 for details.
14. Click OK.
18
Getting the most from your BenQ monitor
This will close the Display Properties window, and if you made any changes to the screen resolution,
Windows 2000 will prompt you for confirmation to effect the changes, and further confirmation to
accept the changes. Click OK and Yes respectively.
Getting the most from your BenQ monitor
19
151
1How to adjust the screen resolution
Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always
fixed. The best possible picture for your FP73G is achieved with a resolution of 1280x1024. This is
called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions
are displayed on a full screen through an interpolation circuit. Image blurring across pixel
boundaries can occur with the interpolated resolution depending upon the image type and its
initial resolution.
To take full advantage of LCD technology you should select the native resolution setting
of 1280x1024.
1. Open Display Properties and select the Settings tab.
You can open Display Properties by right-clicking on the Windows desktop and selecting Properties
from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1280x1024 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and
may not accurately display the screen image as well as it could do at the native resolution
setting.
3. Click OK then Yes.
4. Close the Display Properties window.
20
How to adjust the screen resolution
161
1How to adjust the screen refresh rate
You don’t have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the
factory modes already set in your computer. There is a table with the factory modes in the
specification section of this User’s Manual.
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280x1024.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable
factory modes as listed in the specification table.
4. Click Change, OK, then Yes.
5. Close the Display Properties window.
How to adjust the screen refresh rate
21
171
1How to set the picture optimization
The easiest way to obtain an optimal display is to use the i key function. Press the i key to
optimize and adjust the screen settings automatically for you. Refer to How to adjust your
monitor on page 23 for button locations and functionality.
If you wish to, you can always adjust the screen settings manually using the buttons on the
monitor panel. To assist you in this endeavour, BenQ has provided a screen test image utility
which you can use to check for screen color, grayscale and line gradient display.
To make sure the i key function performs well, you have to select one of the supported modes. If
the i key does not work properly and the NON PRESET MODE message is on the OSD, it means
you are not using one of the supported modes. Please set your monitor to use one of the
supported modes as listed at the end of this manual.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the ikey button on the monitor.
3. Press the Enter key to access the monitor On-Screen Display (OSD) menu.
4. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the W
or X keys to select Geometry and press the Enter key. Then press theW or X keys to select
Pixel Clock and press the Enter key again. Then, press theW or X key to adjust the monitor
until the noise disappears.
5. If you notice a horizontal noise, press theW or X keys to select Geometry and press the
Enter key. Then press the W or X keys to select Phase and press the Enter key again. Then,
press the W or X keys to adjust the monitor until the noise disappears.
22
How to set the picture optimization
181
1How to adjust your monitor
A look at the control panel
There are 6 keys for user’s control including “iKey”, “Exit”, “Enter”, “<” and “>” key and a power
switch. The following descriptions are the introduction of these keys & switch.
1. “iKey”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
2. “Exit” key: Back to previous menu or exit OSD. This key is also the hot key for Input Select.
3.
W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Contrast.
4.
X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness.
5. “Enter” key: Activate OSD, enter sub menu, select items, and confirm selection.
6. “Power”: Turn the power on or off.
How to adjust your monitor
23
Hot key mode
The monitor keys perform as hotkeys to provide direct access to particular functions whenever the
menu isn't currently displaying on-screen.
Brightness hot key
Press the X key to enter the Brightness menu.
Further press the W or X keys to adjust the
degree of screen brightness and press the Exit
key to exit OSD.
Contrast hot key
Press the W key to enter the Contrast menu.
Further press the W or X keys to adjust the
degree of screen contrast and press the Exit key
to exit OSD.
Input Select hot key
Press the Exit key to enter the Input Select
menu.
Further press the W or X keys to indicate the
input source and press the Enter key. When
done, press the Exit key to exit OSD.
24
How to adjust your monitor
Main menu mode
Press the Enter key to display the Main Menu. Use the W (left) or X (right) keys to highlight a
menu item, and press the Enter key to display the Menu item settings.
Main Menu
Luminance sub-menu
Press the W or X keys to adjust the degree of
Brightness.
Press the Exit key to return to previous menu.
Press the W or X keys to adjust the degree of
Contrast.
Press the Exit to return to previous menu.
How to adjust your monitor
25
Geometry sub-menu
Press the W or X keys to adjust the display
Horizontal Position.
Press the Exit key to return to previous menu.
Press the W or X keys to adjust the display
Vertical Position.
Press the Exit key to return to previous menu.
.
Press the W or X key to adjust the monitor
Pixel Clock.
Press the Exit key to return to previous menu.
Press the W or X keys to adjust the degree of
screen display Phase.
Press the Exit key to return to previous menu.
26
How to adjust your monitor
Color sub-menu
Bluish - applies a cool tint to the image and is factory pre-set to the PC industry standard white
color.
Reddish - applies a warm tint to the image and is factory pre-set to the news print standard white
color.
Normal - allows video and still photographs to be viewed with natural coloring. This is the factory
default color.
User Preset:
User Preset is provided so you can tailor the
image color tint to suit your liking. The blend of
the Red, Green and Blue primary colors can be
altered to change the color tint of the image. The
default start setting is 50. Decreasing one or
more of the colors will reduce their respective
influence on the color tint of the image. e.g. if
you reduce the Blue level the image will
gradually take on a yellowish tint. If you reduce
Green, the image will become a magenta tint.
To reset the defaults, see Recall sub-menu on page 30 for details.
How to adjust your monitor
27
OSD sub-menu
Press the W or X keys to adjust the Horizontal
Position of the OSD.
Press the Exit key to return to previous menu.
Press theW or Xkeys to adjust the Vertical
Position of the OSD.
Press the Exit key to return to previous menu.
Press theW or X keys to adjust the display
time of the OSD.
Press the Exit key to return to previous menu.
28
How to adjust your monitor
Language sub-menu
Press the W or X keys to select a language to have the OSD display menus in that language.
Press the Exit key to return to previous menu.
Picture may differ from the Language menu on your monitor, depending on the product
supplied in your region.
How to adjust your monitor
29
Recall sub-menu
Press the W or X keys to select Color Recall.
Press the Enter key to recall color settings, or
press the Exit key to return to previous menu.
Press the W or X keys to select Recall All.
Press the Enter key to recall position and color
settings, or press the Exit key to return to
previous menu.
30
How to adjust your monitor
Miscellaneous sub-menu
Input Select:
Press the W or X keys to select D-sub (analog)
or DVI (digital) input to activate the new
settings.
Press the Exit key to return to previous menu.
Sharpness:
Press the W or X keys to adjust the degree of
Sharpness.
Press the Exit key to return to previous menu.
Display Information:
Select Display Information to display the
current monitor property settings.
Press the Exit key to return to previous menu.
How to adjust your monitor
31
191
1Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the How to adjust the screen resolution on page 20 section, and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the How to adjust the screen refresh rate on page 21 section It
is normal for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the How to adjust the screen resolution on page 20 section. Select the native resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or more
pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
On the monitor, press “Enter” key and press W or X key to move to the “Recall” icon and press
“Enter” key to enter “Recall” sub menu. Press W or X key to select “Color Recall” and select “Yes”
in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still
not correct and the OSD also has faulty coloration, this means one of the three primary colors is
missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off,
please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read “Supported opearting modes on page 34” section.
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
32
Troubleshooting
The image is distorted, flashes or flickers:
Read the How to adjust the screen resolution on page 20 section and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
The image is displaced in one direction:
Read the How to adjust the screen resolution on page 20 section and then select the correct
resolution, refresh rate and make adjustments based on these instructions.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com
Troubleshooting
33
11
10
1Supported opearting modes
Resolution
640x350
720x400
640x480
640x480
640x480
640x480
800x600
800x600
800x600
800x600
832x624
1024x768
1024x768
1024x768
1152x864
1152x870
1152x900
1152x900
1280x1024
1280x1024
1280x1024
1280x1024
Incoming display mode (Input timing)
Horizontal
Vertical
Pixel
Frequency (KHz) Frequency (Hz) Frequency (MHz)
31.47(P)
70.08(N)
25.17
31.47(N)
70.08(P)
28.32
31.47(N)
60.00(N)
25.18
35.00(N)
67.00(N)
30.24
37.86(N)
72.80(N)
31.50
37.50(N)
75.00(N)
31.50
35.16(P)
56.25(P)
36.00
37.88(P)
60.32(P)
40.00
48.08(P)
72.19(P)
50.00
46.87(P)
75.00(P)
49.50
49.72(N)
74.55(N)
57.29
48.36(N)
60.00(N)
65.00
56.48(N)
70.10(N)
75.00
60.02(P)
75.00(P)
78.75
67.50(P)
75.00(P)
108.00
68.68(N)
75.06(N)
100.00
61.80(N)
66.00(N)
94.50
71.81(N)
76.14(N)
108.00
64.00(P)
60.00(P)
108.00
75.83(N)
71.53(N)
128.00
80.00(P)
75.00(P)
135.00
81.18(N)
76.16(N)
135.09
Comment
DOS
DOS
DOS
Macintosh
VESA
VESA
VESA
VESA
VESA
VESA
Macintosh
VESA
VESA
VESA
VESA
Macintosh
SUN 66
SUN
VESA
IBMI
VESA
SPARC2
• Modes not listed in the table may not be supported. For an optimal picture, we recommended you
choose a mode listed in the table above.
• There are 22 available modes that are compatible with Windows.
• Image disruption may occur as a result of signal frequency differences from graphic cards which
do not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Geometry” menu.
• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned
about this, as it is normal.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
34
Supported opearting modes
11
11
1Specifications
BenQ FP73G
Model
FP73G
Display type
17.0”, active, TFT
Viewable diagonal
432 mm
Native (maximum) resolution
1,280 x 1,024
Colors
16.2 million
Contrast / Brightness
700:1 / 300 cd/m2
Response time
6 ms
Viewing angle (left/right, up/down)
150, 140 (CR=10)
Line frequency
170, 170 (CR=5)
30 - 82 kHz Multi- frequency monitor
Image frequency
Image diagnostics
56 - 76 Hz modes within these parameters
Digital, OSD Technology, iKey (automatic image
setting)
Controls
5 buttons and iKey.
Power management
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
multiple-language OSD, OSD position, status
indicator, input selection
VESA DPMS, EPA
Max. power consumption
40 Watt
Standby power consumption
< 1 Watt, 120 V
Functions
< 2 Watt, 240 V
Input signal
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D (optional)
Synchronization
Temperature (operating)
Air humidity (operating)
Certifications
TTL separate signal connection 15-pin mini D-sub
cable
0 °C - 40 °C
10% - 90%
TCO 03, TÜV/Ergonomics, TÜV/ GS, FCC Class
B, ISO 13406-2, VCCI, CB Report, CE, C-Tick,
BSMI, Fimko, GOST, CSA, CCC
Specifications
35
Operating voltage
Automatic switched mode power supply,
90-264 V, 47-63 Hz
36
Dimensions (H x W x D)
363.8 x 356.5 x 135 mm
Weight
3.7 kg
Specifications
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