Black Box ACU5051A Computer Accessories User Manual

ACX048
ACXIO8-C
ACX288-CTL ACX080-PS
ACX080
ACXIO8-SM ACXSFPC
ACX160-PS
ACX160
ACXIO8-SPF ACXSFPS
ACX288-PS
ACX288
ServSwitch™ DKM FX
Provides flexible and super-fast crosspoint
BLACK
BOX
switching of Full HD video in KVM
enterprises.
®
Customer
Support
Information
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500)
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax
724-746-0746 • Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence,
PA 15055-1018 • Web site: www.blackbox.com • E-mail: info@blackbox.com
Trademarks Used in this Manual
Trademarks Used in this Manual
Black Box and the Double Diamond logo are registered trademarks, and
ServSwitch is a trademark, of BB Technologies, Inc.
Mac is a registered trademark of Apple Computer, Inc.
IBM is a registered trademark of International Business Machines Corporation.
Java is a registered trademark of Oracle Corporation.
TOSLINK is a registered trademark of Toshiba Corporation.
Any other trademarks mentioned in this manual are acknowledged to be
the property of the trademark owners.
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FCC and IC RFI Statements/NOM Statement
FEDERAL COMMUNICATIONS COMMISSION AND
INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS
This equipment generates, uses, and can radiate radio-frequency energy,
and if not installed and used properly, that is, in strict accordance with the
manufacturer’s instructions, may cause inter­ference to radio communication.
It has been tested and found to comply with the limits for a Class A computing
device in accordance with the specifications in Subpart B of Part 15 of FCC rules,
which are designed to provide reasonable protection against such interference
when the equipment is operated in a commercial environment. Operation of
this equipment in a residential area is likely to cause interference, in which case
the user at his own expense will be required to take whatever measures may be
necessary to correct the interference.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
This digital apparatus does not exceed the Class A limits for radio noise
emis­sion from digital apparatus set out in the Radio Interference Regulation
of Industry Canada.
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de la classe A prescrites dans le
Règlement sur le brouillage radioélectrique publié par Industrie Canada.
Normas Oficiales Mexicanas (NOM)
Electrical Safety Statement
INSTRUCCIONES DE SEGURIDAD
1.Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado.
2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
3. Todas las advertencias en el aparato eléctrico y en sus instrucciones de operación deben ser respetadas.
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NOM Statement
4. Todas las instrucciones de operación y uso deben ser seguidas.
5. El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,
cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca, etc.
6. El aparato eléctrico debe ser usado únicamente con carritos o pedestales que sean recomendados por el fabricante.
7. El aparato eléctrico debe ser montado a la pared o al techo sólo como sea recomendado por el fabricante.
8. Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más allá lo descrito en las instrucciones de operación. Todo otro servicio deberá ser referido a personal de servicio calificado.
9. El aparato eléctrico debe ser situado de tal manera que su posición no interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá, alfombra o superficie similar puede bloquea la ventilación, no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilación.
10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor.
11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.
12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada.
13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen
del aparato.
14. El equipo eléctrico debe ser limpiado únicamente de acuerdo a las recomendaciones del fabricante.
15. En caso de existir, una antena externa deberá ser localizada lejos de las lineas de energia.
16. El cable de corriente deberá ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo.
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NOM Statement
17. Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilación.
18. Servicio por personal calificado deberá ser provisto cuando:
A: El cable de poder o el contacto ha sido dañado; u
B: Objectos han caído o líquido ha sido derramado dentro del aparato; o
C: El aparato ha sido expuesto a la lluvia; o
D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o
E: El aparato ha sido tirado o su cubierta ha sido dañada.
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Safety Instructions
Safety Instructions
For reliable and safe long-term operation of your ServSwitch DKM FX, follow these
guidelines:
Installation
• Only use in dry, indoor environments.
• The ServSwitch DKM FX and the power supply units can get warm. Don’t put them
in an enclosed space without any airflow.
• Do not obscure ventilation holes.
• Only use power supplies originally supplied with the product or manufacturerapproved replacements. Do not use a power supply if it appears to be defective or
has a damaged case.
• Connect all power supplies to grounded outlets. In each case, make sure that the
ground connection is maintained from the outlet socket to the power supply’s AC
power input.
• Do not connect the link interface to any other equipment, particularly network or
telecommunications equipment.
• Take any required ESD precautions.
Repair
• Do not attempt to open or repair a power supply unit.
• Do not attempt to open or repair the ServSwitch DKM FX. There are no
user-serviceable parts inside.
• Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com
if there is a fault.
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Table of Contents
Chapter
Page
1. Specifications..........................................................................................10
1.1 Interfaces..........................................................................................10
1.1.1 DVI-D Single Link...................................................................10
1.1.2 USB HID.................................................................................10
1.1.3 RJ-45 (Network).....................................................................10
1.1.4 RS-232 (Serial)........................................................................11
1.1.5 RJ-45 (Interconnect)...............................................................11
1.1.6 Fiber SFP Type LC (Interconnect)............................................11
1.1.7 SDI (Interconnect)...................................................................11
1.2 Interconnect Cable...........................................................................11
1.2.1 CATx......................................................................................11
1.2.2 Fiber.......................................................................................12
1.2.3 Coaxial...................................................................................13
1.3 Supported Peripherals......................................................................14
1.4 Connector Pinouts............................................................................14
1.4.1 CPU Board..............................................................................14
1.4.2 I/O Board CATx......................................................................16
1.4.3 I/O Board SFP.........................................................................16
1.4.4 I/O Board SDI.........................................................................16
1.5 Power Supply...................................................................................17
1.6 Environmental Conditions.................................................................17
1.7 Size...................................................................................................17
1.8 Shipping Weight...............................................................................17
2. Overview..................................................................................................18
2.1 Description.......................................................................................18
2.1.1 Application.............................................................................18
2.1.2 Access Options.......................................................................18
2.2 System Overview..............................................................................19
2.3 Available Products........................................................................... 20
2.4 What’s Included.............................................................................. 20
2.5 Device Views....................................................................................21
2.5.1 ServSwitch DKM FX 288-Port................................................21
2.5.2 ServSwitch DKM FX 160-Port............................................... 22
2.5.3 ServSwitch DKM FX 80-Port................................................. 23
2.5.4 ServSwitch DKM FX 48-Port..................................................24
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Table of Contents
Chapter
Page
2.6 Diagnostics and Status.....................................................................24
2.6.1 Status LEDs.............................................................................24
2.6.2 Port Status............................................................................. 30
2.6.3 Network Status..................................................................... 33
2.6.4 Firmware Status..................................................................... 35
2.7 Trace Function..................................................................................37
3. Installation............................................................................................. 39
3.1 System Setup................................................................................... 39
3.2 Example Applications...................................................................... 40
3.2.1 KVM Matrix.......................................................................... 40
3.2.2 Video Matrix..........................................................................41
3.2.3 Parallel Operation (Stacking)................................................. 42
3.2.4 Cascading............................................................................. 43
4. Configuration......................................................................................... 45
4.1 Command Mode............................................................................. 45
4.2 Control Options............................................................................... 46
4.2.1 Control via OSD.................................................................... 46
4.2.2 Control via Java Tool............................................................. 50
4.2.3 Control via Serial Interface.................................................... 56
4.3 Assignment..................................................................................... 56
4.3.1 Virtual CPU to Real CPU........................................................ 56
4.3.2 Real Console to Virtual Console............................................ 58
4.4 System Settings................................................................................59
4.4.1 System Data...........................................................................59
4.4.2 Automatic ID......................................................................... 62
4.4.3 Access................................................................................... 64
4.4.4 Switch................................................................................... 67
4.4.5 Network.................................................................................70
4.4.6 Date and Time....................................................................... 72
4.5 User Settings.....................................................................................74
4.6 Extender Settings............................................................................ 77
4.7 CPU Settings.....................................................................................81
4.8 Console Settings.............................................................................. 84
4.8.1 CON Devices......................................................................... 84
4.8.2 Mouse and Keyboard............................................................ 88
4.9 Saving and Loading of Configurations............................................. 90
4.9.1 Active Configuration............................................................. 90
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Table of Contents
Chapter
Page
4.9.2 Saving of Configurations (Internal).........................................91
4.9.3 Loading of Configurations (Internal).......................................93
4.9.4 Saving of Configurations (External)....................................... 95
4.9.5 Loading of Configurations (External)..................................... 96
4.10 Export and Import Options............................................................97
4.10.1 Export Options.......................................................................97
4.10.2 Import Options..................................................................... 98
4.11 Firmware Update............................................................................ 99
5. Operation .........................................................................................101
5.1 Operation via Hotkeys..................................................................101
5.1.1 Direct Switching................................................................101
5.1.2 Scan Mode.......................................................................102
5.1.3 Addressing of Master and Slave.......................................102
5.1.4 Function Keys <F1>–<F12>..............................................103
5.2 KVM Switching.............................................................................103
5.3 Serial Interface............................................................................. 106
5.4 Power On and Power Down Functions.........................................107
5.4.1 Restart..............................................................................107
5.4.2 Reset.................................................................................107
5.4.3 Power Down.....................................................................107
6. Serial Control........................................................................................ 108
7. Troubleshooting....................................................................................120
7.1 External Failure...............................................................................120
7.2 Video Interference..........................................................................120
7.3 Fans Malfunction............................................................................120
7.4 Power Supply Units Malfunction....................................................121
7.5 Network Error.................................................................................121
7.6 ServSwitch DKM FX Failure............................................................121
7.7 Blank Screen...................................................................................122
7.8 Contacting Black Box.....................................................................122
7.9 Shipping and Packaging.................................................................123
Appendix. Glossary......................................................................................124
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Chapter 1: Specifications
1. Specifications
1.1 Interfaces
1.1.1 DVI-D Single Link
The video interface supports the DVI-D protocol. All signals that comply with
DVI-D single-link standard can be transmitted. This includes, for example, monitor
resolutions such as 1920 x 1200 @ 60 Hz, Full HD (1080p), or 2K HD (up to 2048
x 1152). Data rate is limited to 165 MPixel/s.
1.1.2 USB HID
Devices with USB HID interface support a maximum of two devices with
USB HID protocol. Each USB HID port provides a maximum current of 100 mA.
Keyboard
Compatible with most USB keyboards. Certain keyboards with additional
functions may require custom firmware to operate. Keyboards with an integral
USB Hub (Mac® keyboards, for example) are also supported.
Mouse
Compatible with most 2-button, 3-button, and scroll mice.
Other USB HID devices
The proprietary USB emulation also supports certain other USB HID devices, such
as specific touchscreens, graphics tablets, bar-code scanners, or special keyboards.
Support cannot be guaranteed, however, for every USB HID device.
NOTE: Only two USB HID devices are supported concurrently, such as keyboard
and mouse or keyboard and touchscreen. A hub is allowed, but it does not
increase the number of HID devices allowed.
To support other USB “non-HID” devices, such as scanners, Web cams or memory
devices, choose our devices with transparent USB support.
1.1.3 RJ-45 (Network)
CATx device communication requires a 1000BASE-T connection. Pin the cable
according to EIA/TIA-568-B (1000BASE-T) standard with RJ-45 connectors at both
ends. All four wire pairs are used in both directions. The cabling is suitable for
full-duplex operation. For the cable connection to a source (computer, CPU), use a
cross-pinned network cable.
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Chapter 1: Specifications
1.1.4 RS-232 (Serial)
The communication takes place with a transmission speed of up to 115.2 kbps,
regardless of the file format. The transmission takes place with eight data bits and
a stop bit, but without a parity bit. Limited hardware handshake (DSR) is possible.
1.1.5 RJ-45 (Interconnect)
CATx device communication requires a 1000BASE-T connection.
Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ-45
connectors at both ends. All four wire pairs are used.
1.1.6 Fiber SFP Type LC (Interconnect)
Fiber device communication is performed via Gigabit SFPs connected to suitable
fibers fitted with LC connectors (see Section 1.2.2).
NOTE: The correct function of the device can only be guaranteed with SFPs
provided by Black Box.
CAUTION: SFP modules can be damaged by electrostatic discharge (ESD). Follow
ESD handling precautions.
1.1.7 SDI (Interconnect)
SDI device communication requires a mini coax connection with mini BNC
connectors or 3G SFPs with transmission speeds of 0.360 Gbps (SD-SDI, SMPTE
259M), 1.485 Gbps (HD-SDI, SMPTE 292M), and 2.70 Gbps (3G SDI).
1.2 Interconnect Cable
1.2.1 CATx
NOTE: A point-to-point connection is required. Operation with several patch fields
is possible. Routing over an active network component, such as an Ethernet
hub, router, or ServSwitch DKM FX, is not allowed.
• Avoid routing CATx cables along power cables.
• If the site has three-phase AC power, make sure that the CPU Unit and
CON Unit are on the same phase.
NOTE: To maintain regulatory EMC compliance, use correctly installed shielded
CATx cable throughout the interconnection link.
NOTE: To maintain regulatory EMC compliance, all CATx cables need to carry
ferrites on both cable ends close to the device.
Type of Interconnect Cable
The ServSwitch DKM FX requires interconnect cabling specified for Gigabit
Ethernet (1000BASE-T). Use solid-core (24 AWG), shielded, CAT5e (or better)
cable.
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Chapter 1: Specifications
Table 1-1. CATx interconnect cable.
Cable Type
Description
CATx solid-core 24 AWG cable
This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B.
Uses four pairs of 24 AWG wires. Connects according
to EIA/TIA-568-B (1000BASE-T).
CATx solid-core 26/8 AWG cable
This S/UTP (CAT5e) cable confoms to EIA/TIA-568-B.
Uses four pairs of 26/8 AWG wires. Connects according
to EIA/TIA-568-B (1000BASE-T).
NOTE: You can use use type 26/8 AWG flexible cables (patch cables), but the
maximum possible extension distance is cut in half.
Table 1-2. Maximum acceptable cable length.
Cable Type
Distance
CATx 24 AWG installation cable
400 ft. (140 m)
CATx 26/8 AWG patch cable
200 ft. (70 m)
1.2.2 Fiber
NOTE: A point-to-point connection is necessary. Operation with multiple patch
panels is allowed. Routing over active network components, such as
Ethernet hubs, ServSwitch DKM FXes, or routers, is not allowed.
Type of Interconnect Cable
Table 1-3. Fiber interconnect cable.
Cable Type
Description
Single-mode, 9-µm
• Two fibers, 9-µm
• In-house patch cable (EFN092)
Multimode 50-µm
• Two fibers, 50-µm
• In-house patch cable (EFN6020)
Multimode 62.5-µm
• Two fibers, 62.5-µm
• In-house patch cable (EFN116-LCLC)
NOTE: Only use single-mode cables for fiber connections that are based on 3G
SFPs.
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Chapter 1: Specifications
Table 1-4. Maximum acceptable fiber cable length.
Cable Type
Distance
Single-mode 9-µm
32,800 ft. (10,000 m)
Multimode 50-µm (OM3)
3280 ft. (1000 m)
Multimode 50-µm
1300 ft. (400 m)
Multimode 62.5µm
650 ft. (200 m)
NOTE: If you use single-mode SFPs with multimode fiber optic cable, you can
double the maximum acceptable cable length.
Type of Connector
The fiber cable uses LC connectors.
1.2.3 Coaxial
NOTE: A point-to-point connection is necessary.
Table 1-5. Coaxial interconnect cable.
Cable Type
Description
Mini coaxial cable, 18 AWG
RG-6
Impedance: 75 ohms
Table 1-6. Maximum acceptable coaxial cable length.
Bandwidth
Distance
0.270 Gbps
1312 ft. (400 m)
1.485 Gbps
459 ft. (140 m)
2.970 Gbps
394 ft. (120 m)
Type of Connector
The coaxial cable uses mini BNC connectors.
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Chapter 1: Specifications
1.3 Supported Peripherals
You can use the KVM extenders described in Tables 1-7 and 1-8 with the
ServSwitch DKM FX:
Table 1-7. KVM extender with CATx connection.
Product Code
Description
ACX1T-11-C
KVM CPU unit, single-head, 2x USB HID
ACX1R-11-C
KVM CON unit, single-head, 2x USB HID
ACX1T-11V-C
KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID
ACX1R-11V-C
KVM CON unit, single-head, IR receiver, 2x USB HID
Table 1-8. KVM extender with fiber (single-mode) connection.
Product Code
Description
ACX1T-11-SM
KVM CPU unit, single-head, 2x USB HID
ACX1R-11-SM
KVM CON unit, single-head, 2x USB HID
ACX1T-11V-SM
KVM CPU unit, single-head, DVI-I input (VGA), 2x USB HID
ACX1R-11V-SM
KVM CON unit, single-head, IR receiver, 2x USB HID
1.4 Connector Pinouts
1.4.1 CPU Board
Figure 1-1. DVI-D single-link connector.
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Chapter 1: Specifications
Table 1-9. DVI-D single-link connector pinout.
Pin
Signal
Pin
Signal
Pin
Signal
1
T.M.D.S. data 2-
9
T.M.D.S. data 1-
17
T.M.D.S. data 0-
2
T.M.D.S. data 2+
10
T.M.D.S. data 1+
18
T.M.D.S. data 0+
3
T.M.D.S. data 2 GND
11
T.M.D.S. data 1 GND
19
T.M.D.S. data 0 GND
4
Not connnected
12
Not connected
20
Not connected
5
Not connected
13
Not connected
21
Not connected
6
DDC input (SCL)
14
+5 VDC high impedance
22
T.M.D.S. GND
7
DDC output (SDA)
15
GND
23
T.M.D.S. clock+
8
Internal use
16
Hot plug recognition
24
T.M.D.S. clock-
C1
Internal use
—
—
C3
Internal use
C2
Not connected
C5
GND
C4
Internal use
Table 1-10. USB Type A connector.
Picture
Pin
Signal
Color
1
VCC (+5 VDC)
Red
2
Data -
White
3
Data +
Green
4
GND
Black
Table 1-11. DB9 connector.
Picture
Pin
Signal
Color
Signal
1
Not connected
6
DTR
2
CTS
7
TxD
3
RTS
8
RxD
4
DSR
9
Not connected
5
GND
—
—
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Chapter 1: Specifications
Table 1-12. RJ-45 connector.
Picture
Pin
Signal
Color
Signal
1
D1+
5
Not connected
2
D1-
6
D2-
3
D2+
7
Not connected
4
Not connected
8
Not connected
1.4.2 I/O Board CATx
Table 1-13. RJ-45 CATx connector.
Picture
Pin
Signal
Color
Signal
1
D1+
5
D3-
2
D1-
6
D2-
3
D2+
7
D4+
4
D3+
8
D4-
1.4.3 I/O Board SFP
Table 1-14. RJ-45 connector.
Picture
Diode
Signal
1
Data OUT
2
Data IN
1.4.4 I/O Board SDI
Table 1-15. RJ-45 connector.
Picture
Page 16
Pin
Signal
1
Data In
2
GND
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Chapter 1: Specifications
1.5 Power Supply
Power — All models: Voltage: 100–240 VAC, 50–60 Hz;
ACX288, ACX288-PS: 202 W max. without I/O boards;
ACX160, ACX160-PS: 188 W max. without I/O boards;
ACX080, ACX080-PS: 99 W max. without I/O boards;
ACX048: 94 W max. without I/O boards;
I/O boards (ACXI08-C, ACXI08-SM, ACXI08-SPF): 13 W max.
1.6 Environmental Conditions
Temperature Tolerance — +41 to +113° F (+5 to +45° C)
Storage Temperature — -13 to +140° F (-25 to +60° C)
Relative Humidity — Max. 80%, non-condensing
1.7 Size
Size — ACX288: 19"H x 22.8"W x 12"D (48.3 x 57.8 x 33 cm),
Shipping box: 25.6"H x 26.8"W x 29.9"D (65 x 68 x 76 cm);
ACX160: 19"H x 15.8"W x 12"D (48.3 x 40 x 33 cm),
Shipping box: 25.6"H x 26.8"W x 12"D (65 x 68 x 54 cm);
ACX080: 19"H x 7"W x 9.1"D (64 x 57 x 36 cm),
Shipping box: 25.2"H x 22.4"W x 21.3"D (64 x 57 x 36 cm);
ACX048: 19"H x 5.3"W x 9.1"D,
Shipping box: 25.2" x 22.4"W x 12.4"D (64 x 57 x 23.1 cm)
1.8 Shipping Weight
Weight — ACX288: 76.2 lb (34.6 kg) fully equipped,
Shipping box: 90.6 lb. (41.1 kg);
ACX160: 60 lb. (26.3 kg) fully equipped,
Shipping box: 69.9 lb. (31.7 kg);
ACX080: 24.5 lb. (11.1 kg) fully equipped,
Shipping box: 34.4 lb. (15.6 kg);
ACX048: 19.6 lb. (8.9 kg),
Shipping box: 26.7 lb. (12.1 kg)
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Chapter 2: Overview
2. Overview
2.1 Description
2.1.1 Application
The ServSwitch DKM FX is used to establish connections from consoles (monitor,
keyboard, mouse, and other peripheral devices) to various sources (computer,
CPU).
In a maximum configuration, up to 288 independent ports can be defined and
switched either as a console or a CPU.
The ServSwitch DKM FX is mainly specified for the use with extenders that are
able to transmit video, KVM, and USB 2.0 signals. You can also use it as a video
matrix.
For the connection between the ServSwitch DKM FX and the peripheral devices,
such as KVM extenders or video sources, you can use CATx, fiber, or coaxial
cables.
The ServSwitch DKM FX serves as a repeater. You can place it up to 6.2 miles
(10 km) from the consoles and 6.2 miles (10 km) from the sources.
2.1.2 Access Options
You have the following options to access the ServSwitch DKM FX for
configuration and operation:
Table 2-1. Access options.
Access option
Symbol
OSD
Java tool
Serial interface
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Chapter 2: Overview
2.2 System Overview
A ServSwitch DKM FX system consists of a ServSwitch DKM FX and, for KVM
applications, one or more CPU units/CON units. The ServSwitch DKM FX is
connected to the CPU units/CON units by interconnect cables or is connected
directly to the video devices when used as a video matrix.
The CPU units connect directly to the sources (computer, CPU), using the included
cables.
Monitor(s), keyboard, and mouse connect to the CON units.
The ServSwitch DKM FX and the CPU units/CON units communicate over CATx,
fiber, or coaxial interconnect cables.
Figure 2-1 shows the system overview. Table 2-2 describes its components.
1
2
3
4
3
5
6
Figure 2-1. System overview.
Table 2-2. System components.
Number
Component
1
Source (computer, CPU)
2
CPU units
3
Interconnect cable
4
ServSwitch DKM FX
5
CON units
6
Console (monitor, keyboard, mouse)
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Chapter 2: Overview
See Section 3.2 for installation examples.
2.3 Available Products
Table 2-3. Available products.
Number
Description
ServSwitch DKM FX
ACX048
ServSwitch DKM FX 48-port with control card and power supply
ACX080
ServSwitch DKM FX 80-port with control card and power supply
ACX160
ServSwitch DKM FX 160-port with control card and power supply
ACX288
ServSwitch DKM FX 288-port with control card and power supply
Accessories
ACXIO8-C
8-port CATx input/output (I/O) module
ACXIO8-SM
8-port single-mode fiber input/output (I/O) module
ACXIO8-SFP
8-port single-mode fiber SFP input/output (I/O) module
ACX288-CTL
ServSwitch DKM FX controller card
ACXSFPC
CATx SFP module
ACXSFPS
Single-mode fiber SFP module
ACX080-PS
Power supply for ACX048 and ACX080
ACX160-PS
Power supply for ACX160
ACX288-PS
Power supply for ACX288
ACX080-FAN
Tray for 48/80 port console
ACX288-FAN
Tray for 160/288 port console
2.4 What’s Included
Your package should contain the following items. If anything is missing
or damaged, contact Black Box Technical Support at 724-746-5500
or info@blackbox.com.
• (1) ServSwitch DKM FX (ACX048, ACX080, ACX160, or ACX288)
• (1) power cord per built-in power supply unit
• (1) DKM FX controller card
• (1) serial control cable
• (1) set of mounting accessories
• This users’ manual in PDF format and Java tool on CD-ROM
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• (1) cross-wired CATx network cable
2.5 Device Views
In Sections 2.5.1 through 2.5.5, Figures 2-2 through 2-5 illustrate the ServSwitch
DKM FX chassis models. Tables 2-4 through 2-8 describe their components.
2.5.1 ServSwitch DKM FX 288-Port
1 2
3
4
5 6
7 8
Figure 2-2. Front view, ACX288.
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Table 2-4. ACX288 components.
Number
Component
1
Slot for Power Supply Unit 1
2
Slot for Fan Tray 1
3
Slot for Power Supply Unit 2
4
Slot for Fan Tray 2
5
Slot for I/O Boards 1–36
6
Slot for Power Supply Unit 3
7
Slot for CPU board
8
Grounding
2.5.2 ServSwitch DKM FX 160-Port
1 2
3
4
5 6
7 8
Figure 2-3. Front view, ACX160.
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Chapter 2: Overview
Table 2-5. ACX160 components.
Number
Component
1
Slot for Power Supply Unit 1
2
Slot for Fan Tray 1
3
Slot for Power Supply Unit 2
4
Slot for Fan Tray 2
5
Slot for I/O Boards 1–20
6
Slot for Power Supply Unit 3
7
Slot for CPU board
8
Grounding
2.5.3 ServSwitch DKM FX 80-Port
1
2
3 4
5
6 7
Figure 2-4. Front view, ACX080.
Table 2-6. ACX080 components.
Number
Component
1
Slot for fan tray
2
Slot for Power Supply Unit 1
3
Slot for I/O Boards 1–10
4
Slot for Power Supply Unit 2
5
Slot for CPU board
6
Slot for air filter
7
Slot for Fan Tray 2
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Chapter 2: Overview
2.5.4 ServSwitch DKM FX 48-Port
1
2
3
4
5
6 7
Figure 2-5. Front view, ACX048.
Table 2-7. ACX048 components.
Number
Component
1
Slot for fan tray
2
Slot for Power Supply Unit 1
3
Slot for I/O Boards 1–10
4
Slot for Power Supply Unit 2
5
Slot for CPU board
6
Slot for air filter
7
Slot for Fan Tray 2
2.6 Diagnostics and Status
2.6.1 Status LEDs
The ServSwitch DKM FX components LED indicators are shown in Figures 2-6
through 2-11, and described in Tables 2-8 through 2-13.
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Chapter 2: Overview
1
2
Figure 2-6. CPU board, front view.
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Chapter 2: Overview
Table 2-8. Status LEDs on the CPU board.
Number
1
2
LED
Status 1
Status 2
Status
Description
White
CPU board is in registration process
Blue flashing
Registration at the matrix is started
Red flashing
Registration is in progess
Green flashing
Operating condition
Green
CPU board de-registered
White
CPU board is in registration process
Red flashing
Registration at the matrix is started
Off
Operating condition
NOTE: Because of variations in the LED type, “white” may also appear as light
purple or light blue.
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Chapter 2: Overview
CATx
1
1
1
2
2
2
SFP fiber
SFP coax
Figure 2-7. LEDs on the I/O boards.
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Chapter 2: Overview
Table 2-9. Status LEDs on the I/O boards.
Number
1
2
LED
Status 1
Status 2
Status
Description
Light blue
I/O board in boot process
Red flashing
I/O board in registration process
Green flashing
Operating condition, I/O board registered at the matrix
Green
I/O board de-registered (locking pin pulled out)
White
I/O board in boot process
Blue
I/O board in registration process
Blue flashing
Operating condition, communication active with CPU board
active
Red flashing
I/O board de-registered (locking pin pulled out)
1
1
2
1
2
2
CATx
SFP fiber
SFP coax
Figure 2-8. Ports status LEDs on the I/O boards.
Table 2-10. Port status LEDs on the I/O boards.
Number
LED
1
Link status (green)
2
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Link status (orange)
Status
Description
Off
Port not activated
Flashing
Port activated, no connection via interconnect cable
On
Connection via interconnect cable OK, data traffic active
Off
Port not activated
Flashing
Port activated, no connection via interconnect cable
On
Connection via interconnect cable OK, data traffic active
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1
2
3
Figure 2-9. Status LEDs on the fan tray.
Table 2-11. Status LEDs on the fan tray.
Number
LED
Status
Description
1
Status 1 (green)
On
Operating condition
2
Status 2 (blue)
Off
Operating condition
On
Error indication
3
Hot swap (blue)
Off
Hot swap option deactivated
On
Hot swap option activated
1 23
Figure 2-10. Status LEDs on the power supply unit (ACX288-PS or ACX160-PS).
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Chapter 2: Overview
Table 2-12. Status LEDs on the power supply unit
(ACX288-PS or ACX160-PS).
Number
LED
Status
Description
1
AC input OK (green)
On
Operating condition
2
DC output OK (green)
On
Operating condition
3
O/T (yellow)
Off
Normal temperature
On
High temperature
1
Figure 2-11. Status LEDs on the power supply unit (ACX080-PS).
Table 2-13. Status LEDs on the power supply unit
(ACX080-PS).
Number
1
LED
Status
Description
DC input OK (green)
On
Operating condition
DC output OK (green)
Off
No power supply
2.6.2 Port Status
The connections and the switching status between the various consoles and CPUs
are shown in this menu.
You have the following possibilities to access the menu:
Figure 2-12. OSD and Java icons.
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Chapter 2: Overview
OSD
An on-screen display (abbreviated OSD) is an image superimposed on a screen
picture, commonly used by modern television sets, VCRs, and DVD players to
display information such as volume, channel, and time.
Java® Tool
The current port configuration of the ServSwitch DKM FX is illustrated in this
menu.
Select Status > Matrix View in the task area in on-line mode.
Figure 2-13. Menu Status—Matrix View screen.
Table 2-14. Connection status.
Color
Description
Black
Port not connected
Yelllow
Video connection
Green
KVM connection
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The symbol in Table 2-15 indicates the extender that is recognized and defined at
a certain port:
Table 2-15. Extender recognized.
Symbol
Description
Port connected to a CPU unit
Port connected to a CON unit
Port connected to a USB 2.0 CPU unit
Port connected t a USB 2.0 CON unit
• Red framed ports are defined as “fixed” (for example, for USB 2.0 connections).
• The port with a static blue frame is currently selected.
• The ports with a flashing blue frame show the currently assigned connections.
NOTE: To show the extender information of the currently selected port in the right
part of the working area, press the left mouse button.
The information in Table 2-16 is available:
Table 2-16. Extender information.
Symbol
Description
Extender name
Name of the selected extenders
Extender type
Type of the selected extender
Port ID
Number of the selected port
Device name
Name of the connected console or CPU
Connections
Listing of assigned connections to the marked port (full access or video access)
NOTE: To open the context menu for the currently selected port with further
functions, press the right mouse button.
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Chapter 2: Overview
The context functions in Table 2-17 are available:
Table 2-17. Context functions.
Function
Description
Open extender
The menu for definition of the currently selected extender is opened
Open device
The menu for definition of the currently selected console or CPU is opened
Switch
The menu for execution of switching applications is opened
To reload the Matrix View, you have the following possibilities:
• Press the key <F5> of a connected keyboard
• Execute Edit > Reload in the menu bar
• Press the Button Reload in the tool bar
2.6.3 Network Status
The current network configuration is shown in this menu.
You have the following possibilities to access the menu:
Figure 2-14. OSD and Java icons.
OSD
Select Status > Network in the main menu.
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Figure 2-15. Status—Network screen.
The following information is shown in the Network Status menu:
Table 2-17. Network status.
Field
Description
DHCP
Information if the network settings are applied dynamically. Display Y (Yes) or N (No)
IP address
Information about the IP address as provided manually or via DHCP
Subnet mask
Information about the subnet mask as provided manually or via DHCP
Gateway
Information about the gateway address as provided manually or via DHCP
MAC ID
Information about the MAC address in the matrix
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Chapter 2: Overview
Java Tool
1. Select Status > Matrix View in the task area.
Figure 2-16. Menu status—matrix view.
2. Use the left mouse button to click on the network port of the CPU board.
The corresponding network status will be shown in the right part of the
working area.
2.6.4 Firmware Status
The current firmware status of the installed boards is shown in this menu.
You have the following possibilities to access the menu:
Figure 2-17. OSD and Java icons.
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Figure 2-18. Menu status—firmware.
Table 2-18. Menu status—firmware.
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Field
Description
Name
Description of the modules
Type
Type number
Ports
Number of ports
Version
Complete description of the firmware version
Date
Date of the firmware version
Status
Module status
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Chapter 2: Overview
Java Tool
1. Select Status > Slot Table in the task area.
Figure 2-19. Menu Status—Slot Table.
2. To read out the firmware status and store it locally (file extension .dtf), select
Switch > Save Firmware Status to File....
3. To read out the overall status of the ServSwitch DKM FX and store it locally (file
extension .zip), select Switch > Save Status to File....
The various modules can expanded and retracted in the column Name by clicking
with the left mouse button on the plus or minus symbols to get a better overview.
By clicking on the plus resp. minus symbol in the upper right corner of the
working area, you can expand and retract all module information with one click
at the left mouse button.
2.7 Trace Function
All events—for example, activities and switching operations of the ServSwitch
DKM FX—are logged and displayed in this menu.
This function is used for diagnostic purposes.
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You can request various trace views in the menu:
Figure 2-20. OSD icon.
The following information is shown in this menu:
Table 2-20. Trace menu function.
Field
Description
Time
Timestamp
Message
Detailed description of the event
Trace possibilities
• Select Status > Trace IO Board in the main menu to check the events on your
current I/O boards.
• Select Status > Trace Matrix to check the ServSwitch DKM FX events.
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Chapter 3: Installation
3. Installation
3.1 System Setup
NOTE: If you are a first-time user, we recommend that you set up the system
in the same room as a test setup. This will allow you to identify and solve
any cabling problems, and experiment with your system more conveniently.
Setup of the ServSwitch DKM FX
1. Install the CPU and I/O boards.
2. Connect the keyboard, mouse, and monitor to the CPU board of the
ServSwitch DKM FX.
3. Connect the ServSwitch DKM FX to the power supply.
4. Open OSD via hotkey and log in with administrator rights in the main menu
under configuration (see Section 4.2.1).
5. Configure initially as requested.
NOTE: After configuring the system, we recommend that you save the
configuration by selecting Configuration > Save and restart the ServSwitch
DKM FX by selecting Restart Matrix.
6. Optional: Establish a network connection between the ServSwitch DKM FX and
the Java tool to set an extended configuration (see Section 4.2.2).
Setup of Extender
1. Connect the CON units to the ServSwitch DKM FX by using the interconnect
cables (CATx or fiber).
2. Connect the CON units to the input devices to be used (for example, keyboard
and mouse).
3. Connect the 5-VDC power supply units to the CON units.
4. Check the basic function of the CON unit by opening the OSD via hotkey.
5. Connect the source (computer, CPU) to the CPU unit of the extender by using
the provided connection cables.
6. Connect the CPU unit to the ServSwitch DKM FX by using the provided
interconnect cables (CATx or fiber).
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7. If you have a video matrix, connect the video source directly to the ServSwitch
DKM FX by using the interconnect cables (coax, fiber).
8. Connect the 5-VDC power supply units to the CPU units.
9. Start the system.
3.2 Example Applications
The ServSwitch DKM FX supports a flexible configuration of your system
environment:
For example, part of the ServSwitch DKM FX can be configured as a single-head
workstation, part as dual-head, or quad-head, or even as a video ServSwitch DKM
FX. You can also configure KVM and USB 2.0.
In addition to the access via OSD by the keyboard connected to the CPU board or
an extender CON unit, you have the following access options:
• via Java Tool
• via serial interface
A connection to common media controls is possible, too.
Sections 3.2.1 through 3.2.5 describe typical installations of the ServSwitch DKM
FX.
3.2.1 KVM Matrix
In single-head mode, up to 288 ports can be used either as an input or as an
output port, depending on components and equipment. At the same time, all
users have non-blocking access (user access is not limited by the activities of
another user).
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Chapter 3: Installation
1
2
3
4
3 5
6
Figure 3-1. KVM using ServSwitch DKM FX application.
Table 3-1. Single-head KVM matrix components.
Number
Description
1
Source (computers, CPU)
2
CPU units
3
Interconnect cable
4
ServSwitch DKM FX
5
CON units
6
Consoles (monitor, keyboard, mouse)
If you have a single-head console, you can also access a dual-head or quad-head
console. However, you can control the system only at Monitor 1.
Any signal source can be switched to any number of monitors that will show the
video signal at the same time. Even (optional) audio can be switched.
3.2.2 Video Matrix
If you use the ServSwitch DKM FX as a video matrix, it can switch up to 288 input
ports to up to 288 output ports, depending on components and equipment.
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1
2
3
2
4
Figure 3-2. Video using ServSwitch DKM FX application.
Table 3-2. Video matrix components.
Number
Description
1
Video sources, for example, an SDI camera
2
Interconnect cable
3
ServSwitch DKM FX
4
Video sinks, for example, a monitor
3.2.3 Parallel Operation (Stacking)
If you have special configurations, especially at installations with several monitors
per workstation, or you need additional support for USB 2.0 transmission paths,
you can increase the number of CPUs and consoles connected using a parallel
operation (stacking) of several ServSwitch DKM FX devices.
One of the ServSwitch DKM FX matrices has to be defined as the master
ServSwitch DKM FX, and all the others have to be configured as slaves (see
Section 4.4.1) and must be connected to the master ServSwitch DKM FX via a
network.
If you send a switching command via the OSD, the slave matrices will also switch.
NOTE: Switching of stacked devices might be delayed by several seconds.
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Chapter 3: Installation
5
1
2
3
4
6
3 7
8
Figure 3-3. Parallel operation (stacking) application.
Table 3-3. Parallel operation
(stacking) components.
Number
Description
1
Dual-head source computer, CPU
2
CPU units
3
Interconnect cable
4
ServSwitch DKM FX (master)
5
ServSwitch DKM FX (slave)
6
Network connection master/slave(s)
7
CON units
8
Console (two monitors, keyboards, and mice
3.2.4 Cascading
For applications that exceed the number of available ports, you can extend the
system by cascading.
In this case, the ServSwitch DKM FX devices are connected by so-called “tie lines.”
The tie lines are dynamically configured to support connections in both directions.
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1
2
3 4
3
5
3 6
Figure 3-4. Cascading application.
Table 3-4. Cascading components.
Page 44
Number
Description
1
Source (computer, CPU)
2
CPU units
3
Interconnect cable
4
ServSwitch DKM FX (slave)
5
ServSwitch DKM FX (master)
6
CON unit
7
Console (monitor, keyboard, mouse)
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Chapter 4: Configuration
4. Configuration
4.1 Command Mode
The ServSwitch DKM FX has a Command Mode that enables several functions via
keyboard command during normal use.
To enter Command Mode, use a hotkey sequence and to exit Command Mode,
press <Esc>. While in Command Mode, the Shift and Scroll LEDs on the console
keyboard will flash.
NOTE: In Command Mode, normal keyboard and mouse operation will cease.
Only selected keyboard commands are available.
The following table lists the keyboard commands to enter and to exit Command
Mode and to change the hotkey sequence:
Table 4-1. Command mode components.
Function
Keyboard command
Enter Command Mode (default)
2x <Right-Shift> (or hotkey)
Exit Command Mode
<Esc>
Change hotkey sequence
<Left-Ctrl> + <Left-Shift> + <c>, <hotkey code>, <Enter>
Since 8/10/2011:
<current hotkey> + <c>, <new hotkey code>, <Enter>
NOTE: <Key> + <Key> = Press keys simultaneously; <Key>, <Key> = Press keys
successively, 2x <Key> = Press key quickly, twice in a row (similar to a
mouse double-click).
You can change the hotkey sequence to enter Command Mode. The following
table lists the hotkey codes for the available key sequences:
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Chapter 4: Configuration
Table 4-2. Command mode components.
Hotkey code
Hotkey
1
<Left-Ctrl> + <Left-Shift> + <i>
2
2x <Scroll>
3
2x <Left-Shift>
4
2x <Left-Ctrl>
5
2x <Left-Alt>
6
2x <Right-Shift>
7
2x <Right-Ctrl>
8
2x <Right-Alt>
NOTE: In a combined KVM matrix/U-Switch configuration, choose different
hotkeys for the KVM matrix and the U-Switch.
4.2 Control Options
The ServSwitch DKM FX contains an internal CPU that enables you to control all
functions from any console without the need for an external CPU or media
control.
You have the following possibilities to access the ServSwitch DKM FX for
configuration and operation:
• via OSD
• via Java Tool
• via serial interface
4.2.1 Control via OSD
Figure 4-1. OSD icon.
Via OSD (on-screen display), you set the configuration of the ServSwitch DKM FX
operating system. The settings of the Configuration menu are described in this
chapter. All other menus are described in later chapters.
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Chapter 4: Configuration
You can enter the OSD of the ServSwitch DKM FX:
• via keyboard connected to the CPU board
• via keyboard connected to a CON unit of an extender
Entering OSD
1. Start Command Mode with the hotkey (see Section 5.1).
2. Press <o> to open OSD. You will see a list of all available CPUs as a start menu.
3. Press <Esc> to enter the main menu.
Leaving OSD
• Press <Shift> + <Esc> simultaneously. The OSD will close without any further
changes and the currently active CPU connection will display.
Menu Structure
Figure 4-2. Menu structure.
The general layout of the OSD is structured into three areas:
• Upper status area (top-most two text lines)
• Working area
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• Lower status area (lowest two text lines)
Keyboard control
You can select between the following keyboard commands:
Table 4-3. Keyboard commands.
Function
Keyboard
command
Left cursor—only within an input field or a switching screen
<Cursor-Left>
Right cursor—only within an input field or a switching screen
<Cursor-Right>
• In input fields: Line up (with wrap-around)
• In menus: Line up (without wrap-around)
• In input fields: Line down (with wrap-around)
• In menus: Line down (without wrap-around)
<Cursor-Up>
<Cursor-Down>
Previous page in menus with more than one page
<Page-Up>
Next page in menus with more than one page
<Page-Down>
Next input field
<Tab>
Previous input field
<Left-Shift> + <Tab>
Next option in selection fields
<+>
Previous option in selection fields
<->
Switching in selection fields between two conditions,
for example, between ON/OFF or Y(Yes)/N(No)
<Space>
• In menus with input fields: Save data
• In menus: Select menu item
• In menus with input fields: Cancel data
• In menus with selection fields: Go back to the superior menu
<Enter>
<Esc>
Sorting Function
You can sort lists and tables in the Java Tool.
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Table 4-4. Sorting functions.
Keyboard
command
Function
Sort ID numbers in a descending order or in an ascending order by
pressing the keyboard command twice (ID)
<F1>
Sort ID names in a descending order or in an ascending order by pressing
the keyboard command twice (Name)
<F2>
Go to the next result in the list of results for the search field (Next)
<F3>
Go to the previous result in the list of results for the search field (Previous)
<F3>
Refresh the currently shown list (Previous)
<F4>
Refresh the currently shown field (Refresh)
<F5>
Jump between the search field and the list of results (Find)
<F6>
Password request
You have to log in with administrator rights to be able to set configurations.
Figure 4-3. Login Menu screen.
Access to the configuration menu requires administrator rights. User login is
mandatory.
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Table 4-5. Menu login parameters.
Field
Input
User
admin
Password
admin
NOTE: For security reasons, change the administrator password as soon as
possible.
4.2.2 Control via Java Tool
Figure 4-4. Java icon.
Requirements
If you want to use the Java tool, you need these items:
• Computer with an executable Java tool and an installed Java Runtime
Environment (JRE, version 1.6 or higher)
• Java Tool software
• Available network connection between the Java tool and the ServSwitch DKM
FX
NOTE: Contact your system administrator concerning JRE and network
connection.
Installation of the Java Tool
The Java tool is available as a single executable program file that does not require
a separate installation.
Copy the tool after receiving the file to a directory on your computer.
NOTE: If you do not have a Java tool, contact Black Box Technical Support
at 724-746-5500 or info@blackbox.com.
Computer Connection to the ServSwitch DKM FX
NOTE: For a direct connection between the computer and ServSwitch DKM FX,
use a cross-wired network cable.
F or a connection between the computer and ServSwitch DKM FX via
switch or hub, use a straight-pinned network cable.
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Connect the network cable to the RJ-45 ports of the computer and CPU board of
the ServSwitch DKM FX.
Start of the Java Tool
Open the Java tool by a double click on the program icon or use the <Enter> key
on the keyboard.
Connection to the ServSwitch DKM FX
NOTE: Administrator rights are required.
1. Open the Java tool.
2. Select Switch > Connect in the menu bar.
3. Enter the IP address in the popup input field according to the network
configuration of the ServSwitch DKM FX (see Section 4.2.3).
4. Enter the user name and password for the ServSwitch DKM FX (see Section
4.4.1).
5. Confirm your inputs with the button “OK” or reject with “Cancel.”
Figure 4-5. Menu Connection screen.
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Menu structure
Figure 4-6. Example menu view (system-switch).
The menu structure of the Java tools is subdivided into various sections:
• Menu bar (top line)
• Toolbar (second line)
• Tab bar (third line)
• Task area (left menu section)
• Working area (right menu section)
• Status bar (bottom line section)
Operating Instructions
The operation of the Java tool is intuitive and corresponds to the user interface of
common operating systems.
The Java tool contains its own support function.
This ServSwitch DKM FX manual only describes how to find and open the
appropriate menus in the Java tool. For further operation, use the support
function of the tool.
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Chapter 4: Configuration
You can activate or deactivate the integrated help texts in the working area of the
Java tool by checking the box in the upper right corner.
Mouse Control
You can select between the following mouse commands:
Table 4-6. Mouse commands.
Function
Mouse command
Menu selection, marking
Left mouse button
Open function-specific selection menus
Double-click the left mouse button
Open content-specific selection menus
Right mouse button
Keyboard Control
You can select between the following keyboard commands:
Table 4-7. Keyboard commands.
Function
Keyboard command
Cursor to the left
<Cursor Left>
Cursor to the right
<Cursor Right>
Line up
<Cursor Up>
Line down
<Cursor Down>
Previous page in input or status menus with more than one page
<Page Up>
Next page in input or status menus with more than one page
<Page Down>
Next field in input menus
<Tab>
Previous field in input menus
<Left-Shift> + <Tab>
• Switching in selection fields between two conditions (checkmark or not)
• Open already marked fields with editing or selecting capablility
• In menus: data saving
• Menu item selection
• Leave tables
• Jump from tables into the next field
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<Space>
<Enter>
<Ctrl> + <Tab>
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Table 4-7 (Continued). Keyboard commands.
Function
Keyboard command
• Leave tables
• Jump from tables into the previous filed
<Ctrl> + <Left-Shift> +
<Tab>
Open content-specific selection menus
Right mouse button
NOTE: Various functions within the menus in the menu bar can be executed with
the provided keyboard commands (for example, press <Ctrl> + <S> to execute Save) that are listed to the right of the respective menu item.
Reload Options
The information shown in the Java tool can be reloaded in different ways.
• Via <F5> key on the used keyboard
• Via Edit > Reload in the menu bar
• Via “Reload” Symbol in the symbol bar
Context Function
The Java tool offers several context functions that support a user friendly and
effective operation of the tool. The context functions are described in the
respective chapters.
To execute a context function, use the right mouse button on the corresponding
field and select the desired function.
Sorting Function
Lists and tables in the Java tool offer a sorting function for fast and smooth
search.
1. For ascending sort status, use the left mouse button once to click into the
header of the column you want to sort.
The sort status is indicated by an arrow that points upwards.
2. For descending sort, use the left mouse button twice to click on the header of
the column that you want to sort. The sort is displayed by an arrow that points
downwards.
3. To cancel the sort, use the left mouse button once or twice to click on the
header of the column that is sorted until the displayed arrow disappears.
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Filter Function
Lists and tables in the Java tool offer a filter function that enables a fast and
smooth search.
1. To activate a filter, use the right mouse button to click on the header of the
column you want to filter and select Set Filter.
2. Write the word or part of a word you want to filter directly into the header.
The filter results are shown immediately.
3. To delete a filter, use the right mouse button to click on the header of the
column you want to filter and select Clear Filter.
NOTE: An asterix in the header indicates an active filter.
The filter function is based on the functional principle of common Web
search engines.
Configuration in the Java Tool
You can only change configuration and system settings via Java tool in off-line
mode without a direct connection between ServSwitch DKM FX and Java tool.
To activate a configuration in the ServSwitch DKM FX:
1. Select “File > Upload to” in the menu bar.
2. Enter the IP address of the ServSwitch DKM FX (see Section 4.2.3) and the
name and password of the user authorization and select the storage location
of the new configuration (default or config01-08) in the menu “Select
Configuration.”
3. Select “Switch > Connect” in the menu bar and enter the IP address of the
matrix and the name and password for user authorization.
4. Select “Administration > Activate Configuration” in the task area and select the
storage location that you selected above.
5. Use the “Activate” button to open the selected configuration within the matrix.
The connection and the open tab will close, and the matrix will restart.
NOTE: During the activation of a configuration, the matrix is temporarily not
available.
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4.2.3 Control via Serial Interface
Figure 4-7. RS-232 icon.
The ServSwitch DKM FX operating system offers various functions for operation
via serial interface. There are telegrams for switching single or all connections
available, both unidirectional and bidirectional. There are also
telegrams for an overall definition of the total switching status and for saving and
loading such switching states.
The ServSwitch DKM FX has an option that provides an echo of all affected
switching operations via serial interface or network interface. It enables you to
track the current configurations of the matrix at any time so you can update your
own applications.
You can also switch ServSwitch DKM FX clones as slaves (stacking) in parallel via a
serial network interface.
4.3 Assignment
The ServSwitch DKM FX enables you to create a console-specific or a CPU-specific
assignment.
• You can assign virtual CPUs to real CPUs.
• You can assign real consoles to virtual consoles.
4.3.1 Virtual CPU to real CPU
Switch several consoles to the same CPU. If there are several consoles connected
to a virtual CPU that is assigned to a real CPU, you will only have to change the
real CPU once and all the consoles will receive the video signal of the new CPU.
You can access the menu via OSD or Java.
Figure 4-8. OSD and Java icons.
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Java Tool
Select “Assignment > Virtual to Real CPU” in the task area.
Figure 4-9. Menu assignment—Virtual to Real CPU screen.
For an assignment, proceed as follows:
1. Select a virtual CPU in the “Virtual CPU” list.
2. Double-click in the “Real CPU” column to get a list of all available real CPUs.
3. Select a real CPU.
You can select between the following buttons:
Table 4-8. Selection buttons.
Button
Function
Send
Send assignments to the matrix
Reload
Reload changes
NOTE: By activating the Auto Send function in the left lower corner of the
working area, switching operations will occur immediately without
pressing the Send button to confirm.
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The selection boxes in the Real CPU column contain a filter function for an easy
selection of single consoles from a larger pool of consoles (see Section 4.2.2).
The Java tool additionally offers the possibility to go directly from the Assignment
menu to the Definition menu to check specific settings for the respective console
or CPU.
Use the right mouse button to select the respective console or CPU and select
“Open CON Device” or “Open CPU Device.”
4.3.2 Real Console to Virtual Console
You can assign real consoles to virtual consoles in this menu.
Using this function, you can change access permissions of the virtual console and
apply them to all assigned real consoles, too.
You can access the menu via OSD or Java.
Figure 4-10. OSD and Java icons.
Java Tool
Select “Assignment > Real to Virtual Console” in the task area.
Figure 4-11. Menu Assignment—Real to Virtual Console screen.
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To place an assignment, proceed as follows:
1. Select the required real console in the table Real Console.
2. Double-click in the Virtual Console column to get a list of all available virtual
consoles.
3. Select the required virtual console.
You can select between the following buttons:
Table 4-9. Send and Cancel
selection buttons.
Button
Function
Send
Send assignments to the matrix
Cancel
Reject changes
NOTE: If you activate the Auto Send function in the left lower corner of the
working area, switching operations will occur automatically without
pressing the Send button to confirm.
The selection boxes in the Virtual Console column contain a filter function so you
can easily select a single CPU from a larger pool of CPUs (see Section 4.2.2).
4.4 System Settings
You can configure the following system settings at the ServSwitch DKM FX.
NOTE: Only users with administrator rights can configure the system settings.
4.4.1 System Data
The system configuration is set in this menu.
You can access the menu via OSD and Java:
Figure 4-12. OSD and Java icons.
Select from the following settings:
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Table 4-10. System data settings.
Field
Selection
Description
Device
Text
Enter the device name of the matrix (default: SWITCH 01)
Name
Text
Enter the name of the configuration that is used to save the current
settings (default: Standard)
Info
Text
Additional text field to describe the configuration (default: Factory
settings)
Activated
If the matrix is defined as a slave in the OSD, the user will lose control
automatically. Use the keyboard command <Shift><Shift><s><o>to
recover control. The OSD will open again in the matrix defined as
slave.
Deactivated
Function not active (default)
Activated
Save the current configuration of the matrix in the flash memory
periodically.
Deactivated
Function not active (default)
Slave
Auto Save
Enable COM
echo
Activated
Deactivated
Enable LAN
echo
Synchronize
Master IP
address
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Activated
Send all performed switching commands in the matrix as an echo via
serial interface.
NOTE: Enable this function when using media control via the serial
interface.
Function not active (default)
Send all performed switching commands in the matrix as an echo via
LAN connection.
NOTE: Enable this function when using media control via the serial
interface.
Deactivated
Function not active (default)
Activated
Synchronize the slave matrix according to the switch status of the
master matrix.
Deactivated
Function not active (default)
Numerical value
Set the network address of the master matrix (default value:
000.000.000.000)
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OSD
Select Configuration > System in the main menu.
Figure 4-13. Menu Configuration—System screen.
Table 4-11. Cancel and Save
selection buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
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Figure 4-14. Menu System—System Data.
4.4.2 Automatic ID
From this menu, you can automatically create CPU and CON devices‘ settings by
connecting a new extender unit.
You can access the menu via OSD or Java:
Figure 4-15. OSD and Java icons.
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You can select between the following settings:
Table 4-12. Automatic ID settings.
Field
Selection
Description
Activated
Automatically creates a new CPU or CON device if new extender units
are connected (default)
Deactivated
Function not active
ID Real CPU
Device
Numerical value
Initial value of the automatic ID for real CPUs (default value: 1000)
ID Virtual
CPU Device
Numerical value
Initial value of the automatic ID for virtual CPUs (default value: 2000)
ID Real CON
Device
Numerical value
Initial value of the automatic ID for real CONs (default value: 3000)
ID Virtual
CON Device
Numerical value
Initial value of the automatic ID for virtual CONs (default value: 4000)
Enable Auto
Config
OSD
Select Configuration > System in the main menu.
Figure 4-16. Menu Configuration—System screen.
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Table 4-13. Cancel and Save
selection buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
Java Tool
Select “System > Automatic ID” in the task area.
Figure 4-17. Menu System—Automatic ID screen.
4.4.3 Access
The access configuration is set in this menu.
You have the following possibilities to access the menu:
Figure 4-18. OSD and Java icons.
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Table 4-14. Access settings.
Field
Enable User
Login
Selection
Description
Activated
The user has to log in with a user name and a password code to enter
OSD. Thereafter, the user remains logged in until he explicitly logs out
or an auto logout is effected.
Deactivated
Function not active (default)
CPU access is restricted according to the permissions in the ACL
(Access Control List).
Enable User
ACL
Auto
Disconnect
OSD
Timeout
Activated
• User login is required.
• Switching by keyboard hotkeys requires a prior login.
Deactivated
Function not active (default)
Activated
Upon opening the OSD, the console will automatically disconnect from
the current CPU.
Deactivated
Function not active (default)
0–999 seconds
Period of inactivity after which OSD will close automatically.
• Select 0 seconds, for no timeout (default: 0 seconds)
Period of inactivity after which a user is automatically logged out from
the OSD at this console.
Auto Logout
0–999 minutes
• The timer is not active as long as the OSD is open.
• Select 0 minutes, for no timeout (default: 0 minutes)
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OSD
Select Configuration > Access in the main menu.
Figure 4-19. Menu Configuration Access screen.
You can select between the following buttons:
Table 4-15. Cancel and Save
selection buttons.
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Button
Function
Cancel
Reject changes
Save
Save changes
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Select System > Access in the task area.
Figure 4-20. Menu System—Access screen.
4.4.4 Switch
The configuration of the switching parameters is set in this menu.
You have the following possibilities to access the menu:
Figure 4-21. OSD and Java icons.
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You can select between the following settings:
Table 4-16. Switch settings.
Field
Selection
Description
The user can switch to any CPU as an observer, even to ones that are
already assigned to another user (observer without keyboard/mouse
access).
Video
Sharing
Activated
• NOTE: Switch with the <Space> key , not the <Enter> key.
• The operator will not be informed if further users connect as an
observer to the CPU that is connected to his console.
Deactivated
Function not active (default)
The user can connect to every single CPU as an operator, even to ones
that are related to another user.
Force
Connect
Force
Disconnect
CPU Auto
Connect
CPU
Timeout
Keyboard
Connect
Mouse
Connect
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Activated
• NOTE: The previous user is set to video-only status.
• To share K/M control, Force Connect must be activated.
Deactivated
Function not active (default)
Activated
Extension of Force Connect: If the user connects to a CPU as an
operator that is already related to another user, the connection to the
previous user will be completely disconnected.
NOTE: To share K/M control, Force Connect must be deactivated.
Deactivated
Function not active (default)
Activated
If a console is not connected to a CPU, you can establish an automatic
connection to the next available CPU by pressing any key or mouse
button.
Deactivated
Function not active (default)
0–999
minutes
Period of inactivity after which a console will automatically disconnect
from its current CPU. (default value = 0 minutes)
Activated
Activate request of K/M control by keyboard event (key will be lost)
Deactivated
Function not active (default)
Activated
Activate request of K/M control by mouse event
Deactivated
Function not active (default)
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Table 4-16 (continued). Switch settings.
Field
Selection
Description
Period of inactivity of a connected console after which K/M control
can be requested by other consoles connected to the CPU.
Release Time
0–999
seconds
• NOTE: Set “0” for an immediate transfer in real time.
• Only one console can have keyboard and mouse control at the same
time. The other consoles that are connected to the same CPU have a
video-only status (default value: 10 seconds)
NOTE: If the options Keyboard Connect and/or Mouse Connect are activated, the
Release Time condition must be met until a new user gains control.
OSD
Select Configuration > Switch in the main menu.
Figure 4-22. Menu configuration–System.
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Table 4-17. Cancel and Save
selection buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
Java Tool
Select “System > Switch” in the task area.
Figure 4-23. Menu system—switch.
4.4.5 Network
The network configuration is set in this menu.
You have the following possibilities to access the menu:
Figure 4-24. OSD and Java icons.
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Table 4-18. Network settings.
Field
Selection
Description
Activated
The network settings are automatically supplied by a DNS server
(default)
Deactivated
Function not active
IP address
Byte
Input of the IP address in the form “192.168.1.1,” if DHCP is not active
Subnet
Mask
Byte
Input of the subnet mask in the form “255.255.255.0,” if DHCP is not
active (default 255.255.255.0)
Gateway
Byte
Input of the subnet mask in the form “192.168.1.1,” if DHCP is not
active
DHCP
NOTE: To activate the modified network parameters, restart the ServSwitch DKM.
CAUTION: Consult your system administrator before modifying the network
parameters. Otherwise, unexpected results and failures can occur in
combination with the network.
OSD
Select “Configuration > Network” in the main menu.
Figure 4-25. Menu Configuration—Network screen.
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Table 4-19. Cancel and Save
selection buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
Java Tool
Select System > Network in the task area.
Figure 4-26. Menu system—network.
4.4.6 Date and Time
Date and Time are set in this menu.
You can access the menu via OSD:
Figure 4-27. OSD icon.
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Table 4-20. Date and time settings.
Field
Selection
Description
Month
1–12
Enter month
Date
1–31
Enter date
Year
1–99
Enter year
Day of the
week
1–7
Enter week
Hours
0–23
Enter hour
Minutes
0–59
Enter minute
Seconds
0–59
Enter second
OSD
Select “Configuration > Date+Time” in the main menu.
Figure 4-28. Menu Configuration—Date and Time screen.
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You can select between the following buttons:
Table 4-21. Cancel and Save
selection buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
4.5 User Settings
You have the possibility to configure the following user settings:
User Data
New users and their user settings and permissions are set in this menu.
You have the following possibilities to access the menu:
Figure 4-29. OSD and Java icons.
You can select between the following settings:
Table 4-22. User data settings.
Field
Selection
Description
Name
Text
User name (case-sensitive)
Password
Text
User password (case-sensitive)
Repeat
Password
Text
Repeat user password (case-sensitive)
Activated
Access permission via HTTP
Deactivated
Function not active (default)
Activated
Access permission via FTP. This setting is necessary for file access from
the Java tool or any Web browser.
Deactivated
Function not active (default)
HTTP
FTP
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Table 4-22 (continued). User data settings.
Field
Selection
Description
activated
Access permission via Telnet
deactivated
Function not active (default)
TEL
activated
POW
deactivated
• User has rights
• Permission for crosspoint operations
Function not active (default)
• Permission for system configuration and all switching operations
activated
ADM
• User has administrator rights
• This setting is required for an online connection with the Java tool
deactivated
Function not active (default)
OSD
Select “Configuration > User” in the main menu.
Figure 4-30. Menu Configuration—User screen.
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Table 4-23. OSD settings.
Button
Function
New
Create a new user
Edit
Edit an existing user
Delete
Delete an existing user
Cancel
Reject changes
Save
Save changes
Java Tool
Select “User > User Data” in the task area.
Figure 4-31. Menu User—User Data screen.
Table 4-24. OSD settings.
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Button
Function
New
Create a new user
Delete
Delete an existing user
Apply
Create a new user account
Cancel
Reject changes
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To configure user access rights for CPUs, proceed as follows:
1. Select a user in the User Data list.
2. By using the right mouse button once on a CPU in one of the respective access
lists (Full Access, Video Access, and No Access), two lists for selection will
appear in which the respective CPU can be moved and the access rights can be
changed.
3. Confirm the configuration by pressing the “Apply” button.
To create a new user, proceed as follows:
1. Press the “New” button.
2. Select a template of an existing user if applicable (choose template).
3. Press the “OK” button.
4. Set password.
5. Set general access permissions.
6. Set user permissions for CPU access (paste function).
7. Set user favorites for OSD access.
8. Press the “Apply” button to save the new user settings.
You can select between the following keyboard commands:
Table 4-25. Keyboard commands.
Function
Keyboard Command
Add CPU to Full Access list
<F>
Add CPU to Video Access list
<V>
Add CPU to No Access list
<N>
4.6 Extender Settings
All extender units are managed in this menu. This also contains the creation of
new extender units and the deletion of existing extender units.
The extender unit describes the connection of a physical extender to the matrix.
Every extender board with a direct cable connection to the matrix is recognized
as an extender unit. Dual-head KVM extenders will be recognized as two
independent extender units.
NOTE: KVM extenders automatically create extender units inside the matrix.
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To access the menu, use OSD or Java:
Figure 4-32. OSD and Java icons.
Table 4-26. OSD settings.
Field
Selection
Description
ID
Text
Numerical value of the extender ID (KVM extenders: ID is
provided by extender unit [serial no.] and cannot be changed)
Name
Text
Name of the extender unit
Activated
Create an extender unit with a fixed port assignment (default)
Deactivated
Function not active (default)
1–288 (depending
on the matrix)
Port number of the extender unit
Fixed
Port
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OSD
Select “Configuration > EXT Units” in the main menu.
Figure 4-33. Menu Configuration—EXT Units screen.
You can select between the following buttons:
Table 4-27. Extender (EXT) units settings.
Button
Function
New
Create an extender unit
Edit
Edit an existing extender unit
Delete
Delete an existing extender unit
Cancel
Reject changes
Save
Save changes
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The settings for the tab OSD Data are described in Section 4.8.2.
Java Tool
Select “Definition > EXT Units” in the task area.
Figure 4-34. Menu Definition—EXT Units screen.
You can select between the following buttons:
Table 4-28. OSD settings.
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Button
Function
New
Create a new extender unit
Delete
Delete an existing unit
Apply
Confirm changes of an extender unit
Cancel
Reject changes
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1. To create a new extender unit press the button “New.”
2. Select whether a template of an existing extender unit (“Choose extender as
template”), a template of an predefined extender type (“Choose extender
type”) or no template (“None”) should be used.
3. Press the “OK” button.
4. Set all relevant parameters for the extender unit.
5. Press the “Apply” button to save the new extender unit.
CAUTION: Created extender units are always set as fixed port extenders. These
configurations are necessary, if you want to switch, for example, USB
2.0 connections via the matrix.
4.7 CPU Settings
New CPU devices are configured in this menu including their assignment to
extenders.
The assignment helps to describe and switch more complex computer
configurations (for example, Quad-Head with USB 2.0) in the matrix.
You can access the menu via the OSD or Java icon:
Figure 4-35. OSD and Java icons.
You can select between the following settings:
Table 4-29. CPU settings.
Field
Selection
Description
ID
Text
ID of the CPU unit (see Section 4.4.2)
Name
Fixed
Text
Name of the CPU device
Activated
Create new CPU device as a virtual one
Deactivated
Function not active (default)
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OSD
Select “Configuration > CPU Units” in the main menu.
Figure 4-36. Menu Configuration—CPU Devices screen.
You can select between the following buttons:
Table 4-30. CPU unit buttons.
Button
Function
New R.
Create a new real CPU unit
New V.
Create a new virtual CPU unit
Edit
Edit an existing CPU device
Delete
Delete an existing CPU device
Cancel
Reject changes
Save
Save changes
Java Tool
Select “Definition > CPU Devices” in the task area.
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Figure 4-37. Menu Definition—CPU Devices screen.
You can select between the following buttons:
Table 4-31. CPU devices buttons.
Button
Function
New
Create a new CPU device
Delete
Delete a new CPU device
Apply
Confirm a created CPU device
Cancel
Reject changes
>
Assign selected extender units
>>
Assign all available extender units
<
Remove the selected extender units
<<
Remove all extender units
You can select between the following keyboard commands:
Table 4-32. Keyboard commands.
Function
Keyboard Command
Change assignment number of the extender unit upwards
<+>
Change assignment number of the extender unit downwards
<->
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To create a new CPU device, proceed as follows:
1. Press the “New” button.
2. Select whether a real CPU (“Create a real CPU”) or a virtual CPU (“Create a
virtual CPU”) should be created or a template of an existing CPU should be
used (“Choose template”).
NOTE: A template can be used only if there is at least one existing CPU device.
3. Press the “OK” button.
4. Determine all parameters that are relevant for the CPU.
5. To confirm the new CPU, press the “Apply” button.
To access a new CPU via matrix, an assignment of one or more CPU type
extender units is required. Proceed as follows:
1. Select the new CPU in the CPU devices list.
2. Select one or more extenders in the Extender available list.
3. Perform the assignment by pressing the “>”button. To assign all available
extenders to the CPU, press the “>>” button.
The assignments are displayed in the Extender assigned list.
4. Confirm the assignment by pressing the “Apply” button.
To remove an extender assignment, proceed as follows:
1. Select a CPU in the CPU Devices list.
2. Select one or more extenders in the Extender assigned list.
3. Remove the assignment with the button <. To remove all existing assignments,
press the button <<.
4. Confirm the removal with the “Apply” button.
4.8 Console Settings
You can perform the following console settings:
4.8.1 CON Devices
New CON devices are created in this menu including access rights and assignment
to extenders.
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You can access the menu via OSD or Java:
Figure 4-38. OSD and Java icons.
You can select between the following settings:
Table 4-39. CON devices settings.
Field
Selection
Description
ID
Text
ID of the CON unit (see Section 4.4.2)
Name
Text
Name of the CON device
Virtual
device
Activated
Create new CON devicd as a virtual one
Allow login
Deactivated
Function not active (default)
Activated
Allow user login at this CON device
Deactivated
Function not active
Activated
Force user login at this CON device
Deactivated
Function not active
Force login
OSD
Select “Configuration > CON Devices” in the main menu.
Figure 4-39. Menu Configuration—CON Devices screen.
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You can select between the following buttons:
Table 4-34. CON devices buttons.
Button
Function
New R.
Create a real console
New V.
Create a virtual console
Edit
Edit an existing console
Delete
Delete an existing console
Cancel
Reject changes
Save
Save changes
Java Tool
Select “Definition > CON Devices” in the task area.
Figure 4-40. Menu Configuration—CON Devices screen.
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Table 4-35. Menu configuration—
CON devices buttons.
Button
Function
New
Open a new CON device
Delete
Delete a new CON device
Apply
Confirm a created CON device
Cancel
Reject changes
>
Assign selected extender units
>>
Assign all available extender units
<
Remove the selected extender units
<<
Remove all extender units
You can select between the following keyboard commands:
Table 4-36. Keyboard commands.
Function
Keyboard Command
Decrease assignment number of the extender unit
<+>
Increase assignment number of the extender unit
<->
To create a new console, proceed as follows:
1. Press the “New” button.
2. Select “Create a real Console” to create a real console or a select “Create a
virtual Console” to create a virtual console, or select “Choose template” to use
the template of an existing console.
3. Press the “OK” button.
4. Determine all parameters that are relevant for the console.
5. To confirm a created console, press the “Apply” button.
To run a created CPU via matrix, you need to assign one or more CON units
(extenders). To place an assignment, proceed as follows:
1. Select the console in the CON devices list to be assigned to an extender.
2. Select the extender in the Extender available list to be assigned to the CON.
3. Perform the assignment by pressing the “>” button. To assign all available
extenders to the console, press the “>>” button. The assignments are displayed
in the Extender assigned list.
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4. Confirm the assignment by pressing the “Apply” button.
To remove an extender assignment, proceed as follows:
1. Select the console in the CON devices to be modified list.
2. Select the extender(s) in the Extender assigned to be removed list.
3. Remove the assignment with the “<” button. To remove all existing
assignments, press the “<<” button.
4. Confirm the changes by pressing the “Apply” button.
To configure the access rights of consoles to CPUs, proceed as follows:
1. Select a console in the CON devices list.
2. Open the “CPU Access Control” tab.
3. Assign new access rights by using the right mouse button or the respective
keyboard commands (see below).
4. Confirm the configuration by pressing the “Apply” button.
NOTE: Once created, a new user automatically receives full access to all available
CPUs.
You can select between the following keyboard commands:
Table 4-37. Keyboard commands.
Function
Keyboard Command
Add CPU to Full Access list
<F>
Add CPU to Video Access list
<V>
Add CPU to No Access list
<N>
4.8.2 Mouse and Keyboard
From this menu, you can set the OSD configuration for mouse and keyboard. You
can access the menu via OSD or Java.
Figure 4-41. OSD and Java icons.
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Table 4-38. Mouse and keyboard settings.
Field
Selection
Description
Horizontal speed 1/x
1–9
Adjusts the horizontal mouse speed:
1= slow, 9 = fast (default value = 4)
Vertical speed 1/x
1–9
Adjusts the vertical mouse speed:
1= slow, 9 = fast (default value = 5)
Double-click
100–800
Adjusts the time slot for a double-click
(default value = 200 ms)
Keyboard layout
Region
Set the OSD keyboard layout according
to the keyboard you are using (default:
German [DE])
Video mode
Variable or specific
resolution
Resolution that is used when opening
OSD
NOTE: The mouse and keyboard settings are console specific. You can set them
separately for every console.
OSD
Select “Configuration > EXT Units” in the main menu.
Figure 4-42. Menu Configuration—EXT Units screen.
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You can select between the following buttons:
Table 4-39. Buttons.
Button
Function
Cancel
Reject changes
Save
Save changes
Java Tool
Select “Definition > EXT Units” in the task area.
NOTE: Set mouse and keyboard settings using the OSD Data tab.
Figure 4-43. Menu Definition—EXT Units screen.
4.9 Saving and Loading Configurations
You can set the following configurations:
4.9.1 Active Configuration
Use the OSD button to access the menu:
Figure 4-44. OSD button.
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Select “Configuration > Save” in the main menu.
By selecting this menu item, the active configuration of the matrix is saved to the
permanent matrix memory. By default, the last configuration that has been saved
in this way will be restored after the matrix restarts.
NOTE: Changing or saving configurations blocks the matrix memory and freezes
all OSD menus for a few seconds. The switching connections are not
affected by this freeze.
If you select “Auto Save” within the system settings, it will automatically save the
configuration periodically.
4.9.2 Saving Configurations (Internal)
In this menu, the current matrix configuration to predefined storage locations is
saved. However, it does not replace configuration buffering.
You can access the menu via OSD or Java:
Figure 4-45. OSD and Java icons.
In Active, the name and detailed information of the current configuration are
shown. This configuration can be saved now.
In Default and File #1 to File #8, the name and the detailed information of the
respective saved configuration are shown. You can overwrite these storage
locations.
The storage location to be overwritten by the current configuration must be
selected explicitly.
Afterwards, the current configuration will be saved to this storage location and
will be immediately shown in the menu. The previously saved configuration that
was saved to this storage location is deleted.
OSD
You can save the created configuration within eight storage locations in the matrix
(File #1–File #8). You can also save a configuration as the default configuration.
1. Select “Configuration > Save As…” in the main menu.
2. Select the required storage location “(File #1–File #8)” or “Default.”
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Figure 4-46. Menu Configuration—Save As screen.
Java Tool
To save the configuration into the internal matrix memory, proceed as follows:
1. Select “File > Upload to…” in the menu bar.
2. Enter the IP address of the matrix, your user name, and your password, and
select the storage location where the configuration will be saved (default or
config01–config08).
3. Press the “OK” button to confirm.
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Figure 4-47. Menu File—Upload to screen.
4.9.3 Loading of Configurations (Internal)
Previously saved configurations are loaded in this menu.
You have the following possibilities to load configurations from files:
Figure 4-48. OSD and Java icons.
In Active, the currently loaded configuration is displayed.
In addition to the default configuration, you can load up to eight further
configurations.
Select the configuration to be loaded from eight personalizable configurations and
the default settings.
The selected configuration will be immediately loaded and displayed in the menu
as “Active.” The previously active configuration is deleted.
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OSD
1. Select “Configuration > Open” in the main menu.
2. Select the desired configuration.
3. Load the configuration by pressing the <Enter> key.
Figure 4-49. Menu Configuration—Open screen.
Java Tool
1. Select “Administration > Activate Configuration” during on-line mode in the
task area.
2. Select the required configuration.
3. Load the configuration by pressing the “Activate” button.
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Figure 4-50. Menu Administration—Activate Configuration on Switch screen.
4.9.4 Saving Configurations (External)
You can save created configurations as a file, so that they will be independent of
the matrix and transportable.
You have the following possibility to access the menu:
Figure 4-51. Java icon.
1. Select “File > Save As” in the menu bar.
2. Select the directory of the configuration on your storage medium where it will
be saved.
NOTE: Configurations are always saved in a file with the ending “dtc.”
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Figure 4-52. Menu File—Save As screen.
4.9.5 Loading Configurations (External)
Externally saved configurations are opened and activated in this menu.
You have the following possibilities to load configurations from files:
1. Select “File > Open…” during off-line mode and select the storage location of
the configuration file that has to be opened.
2. Open the configuration by pressing the “Open” button.
3. Select “File > Upload to…” in the menu bar to transfer the opened
configuration to the matrix. Enter the necessary parameters.
4. Select “Switch > Connect” in the menu bar to make a connection between the
matrix and the Java tool. Enter the necessary parameters.
5. Select “Administration > Activate Configuration” and select the configuration
to be activated.
6. Confirm the process with the “Activate” button.
The opened configuration is activated now and can be used.
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Figure 4-53. Menu File–Open screen.
4.10 Export and Import Options
The ServSwitch DKM FX offers the possibility to read out available configuration
lists (extender, CPUs, consoles and users) for exporting and importing again via
Java tool. You have the following possibilities to handle configuration lists.
Exported configuration lists are always saved in “.csv” format that allows off-line
editing with common spreadsheet applications.
You have the following possibilities to export or import configuration lists:
Figure 4-54. Java icon.
4.10.1 Export Options
Configuration lists are exported in this menu. To export, proceed as follows:
1. Select “File > Export” in the menu bar.
2. After opening the menu, select the list to export (Extender, CPU, Console or
User).
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3. Select the storage location for the export file.
4. Confirm the export with the “Finish” button.
Figure 4-55. Menu File–Export screen.
4.10.2 Import Options
Configuration lists are imported in this menu. To import, proceed as follows:
1. Select “File > Import” in the menu bar.
2. After opening the menu, select the list to import (Extender, CPU, Console or
User).
3. Select the directory of the list to import.
4. Confirm the import with the “Finish” button.
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Figure 4-56. Menu File–Import screen.
4.11 Firmware Update
The firmware of the matrix can be updated in this menu.
To access the menu, use the Java icon:
Figure 4-57. Java icon.
1. Select “Administration > Update Firmware” in the task area.
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Figure 4-58. Menu Administration–Update Firmware screen.
2. Select the directory in the lower part of the working area in which the update
files can be found.
3. Select those modules in the list that have to be updated and enable the
respective checkbox in the Update column.
4. Start the update by pressing the “Update” button in the lower part of the
working area.
5. Restart the matrix by pressing the “Restart matrix” button in the lower part of
the working area.
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5. Operation
You can operate the ServSwitch DKM FX in three different ways:
1. Direct Switching
• via a keyboard connected to a CON port and the hotkeys
• by a macro keyboard connected to a console port
2. OSD
• via keyboard/mouse directly connected to the CPU board of the matrix
• via keyboard/mouse connected to a CON Unit and the OSD
3. External Switching Commands:
• via an external computer via Java tool (network connection required)
• via a media control (network or serial connection required)
5.1 Operation via Hotkeys
5.1.1 Direct Switching
The direct switching by hotkeys on a keyboard is the fastest way for a user to
switch at his console between different CPUs. He can switch video, keyboard and
mouse, or only video.
Direct Switching of Video, Keyboard, and Mouse
1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll
flash at the keyboard, if Command Mode is activated.
2. Enter the index number of the new CPU from the list of favorites and confirm
with <Enter>. At the same time, the Command Mode is closed and the console
is connected to the new CPU with complete control.
NOTE: For best switching time, use identical mice, keyboards, and monitors.
This contributes to a smooth and delayless direct switching of the matrix.
Direct Switching of Video
1. Start Command Mode with the hotkey. For control, the LEDs Shift and Scroll
flashes at the keyboard, if command mode is activated.
2. Enter the index number of the new CPU from the list of favorites and confirm
with <Space>.
At the same time, the Command Mode is closed and the console is connected to
the new CPU with video only.
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NOTE: You can only use the hotkeys to switch to unused and allowed CPUs.
Hotkeys are only supported if neither “Enable User Login” nor “Enable User
ACL” is selected and the user is logged in the OSD.
5.1.2 Scan Mode
The Scan Mode can show video signals of the different CPUs fast and without
delay and switch continuously using the hotkey. Switching between two video
signals can even take place within one frame.
1. Start command mode with the hotkey. For control, the “Shift” and “Scroll”
LEDs flash at the keyboard if command mode is activated.
2. Press the “<Left Shift>” key and hold it down. You can now enter the index
numbers of the various CPUs from the list of favorites with the keyboard and
immediately switch to the video signal of the respective CPU after entering the
index number.
3. Leave Scan Mode by pressing “<Left Shift> + <Esc>.”
NOTE: For optimal results, use identical resolutions. This contributes to a smooth
and delay-free scan mode function.
5.1.3 Addressing Master and Slave
The ServSwitch DKM FX can be cascaded in two steps. You can optionally send
the commands (including opening the OSD) to the master or the slave matrix.
Whenever command mode is activated, you can select by a <m> or a <s>, if all
the following commands should be handled in the master or in the slave matrix.
OSD Access
• OSD access to the master matrix:
<Left Shift>, <Left Shift>, <m> (optional), <o>
• OSD access to the slave matrix:
<Left Shift>, <Left Shift>, <s>, <o>
Example: Switching to the CPU Port 23 of the slave matrix.
1. Switching to the CPU port (e.g. 12) of the master matrix that has the
connection to the slave matrix:
<Left Shift>, <Left Shift>, <m> (optional), <1>, <2>, <Enter>
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2. Switching to the CPU Port 23 of the slave matrix:
<Left Shift>, <Left Shift>, <s>, <2>, <3>, <Enter>
NOTE: The selected master/slave mode is permanently activated until another
mode is manually activated. This means that if you select <s> for example,
all prospective commands will be sent to the slave, but not if the Command
Mode is left in the meantime.
5.1.4 Function Keys <F1>–<F12>
In Command Mode you can retrieve the Macros 1–12 with the function keys
<F1>–<F12> of the connected standard keyboard instead of the special macro
keyboard.
The deposited command sequence for the appropriate function key is executed
and Command Mode is left immediately.
By using <s> or <S> and <m> or <M> before you key in other commands, you
can select whether the command sequence should be executed for the master or
the slave.
NOTE: The chosen control level remains selected only if the switch remains in
Command Mode.
5.2 KVM Switching
To switch using the ServSwitch DKM FX, use OSD or Java:
Figure 5-1. OSD and Java icons.
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OSD
Select “Switch” in the main menu.
Figure 5-2. Menu Switch screen.
The following information is shown in this menu:
Table 5-1 Menu switch.
Field
Description
CON device
Assigned physical extender unit (CON unit)
CON assigned
Virtual CON device that is assigned to the real CON device
CPU connected
Currently connected CPU device
CON status
Current connection status (CON device)
EXT list
LIst of all available physical extender units (CON units)
CPU device
Assigned physical extender unit (CPU unit)
CPU assigned
Real CPU device that is assigned to a virtual CPU device
CON connected
Currenlty connected CON device
CPU status
Current connection status (CPU device)
EXT list
List of all available extender units (CPU units)
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You can select from the following switching functions:
Table 5-2. Switching functions.
Function
Keyboard Command
Set a video-only connection
<Space>
Set a KVM connection
<Enter>
Set a KVM connection in private mode (video sharing disabled)
<Shift>+<Enter>
Disconnect own CON device from CPU device
<Backspace>
Java Tool
Select “Switch > Switch Console to CPU” in the task area.
Figure 5-3. Menu Switch—Switch Console to CPU.
All connected consoles and the associated CPU connections are shown in columns
in the working area in this menu.
NOTE: Switching operations can only be performed in on-line mode, that means
an active network connection between the matrix and the Java tool is
needed.
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To set a KVM connection between a console and a CPU, double-click on the
corresponding selection box within the CPU column and select the requested CPU
(green).
To set a video connection between a console and a CPU, double-click on the
corresponding selection box within the CPU column and select the requested CPU
(orange).
NOTE: CPUs whose respective console does not have access rights will not appear
in the list.
You can use the following button to perform a switching operation:
Table 5-3. Switching button.
Button
Function
Send
Send effected switching operations to the matrix
NOTE: By activating the function Auto Send in the left lower corner of the
working area, switching operations will be done immediately without
confirmation by pressing the Send button.
Additionally, the menu offers the possibility to get from any console or CPU into
the associated configuration menu in the task area.
1. To get directly to Definition > CON Devices, use the right mouse button to click
on the respective console in the list and select “Open CON Device.”
2. To get directly to Definition > CPU Devices, use the right mouse button to click
on the respective console in the list and select “Open CPU Device.”
5.3 Serial Interface
Figure 5-4. OSD icon.
The ServSwitch DKM FX enables you to switch via a serial interface (RS-232).
Detailed information for the serial interface and the corresponding switching
commands can be found in Chapter 6.
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5.4 Power On and Power Down Functions
The ServSwitch DKM FX has the following power on and power down functions:
restart and reset.
5.4.1 Restart
To perform a restart, use OSD.
Figure 5-5. OSD icon.
OSD
1. Select “Configuration > Restart Matrix” or “Restart IO Board” in the main
menu to restart either the matrix or the I/O boards.
2. To confirm the selection, press the “Yes” button.
The ServSwitch DKM FX will be restarted with the current settings.
5.4.2 Reset
Use the OSD to reset the extender:
Figure 5-6. OSD icon.
NOTE: If a firmware update has been done since the delivery, the matrix will be
set to the state defined there.
OSD
1. Select “Configuration > Reset Matrix” in the main menu.
2. To confirm the selection, press the “Yes” button.
The ServSwitch DKM FX will be reset to the factory settings.
5.4.3 Power Down
Slide the on and off switch at the main sockets of the power supply units to start
or switch off the matrix.
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6. Serial Control
Use the following parameters to control the ServSwitch DKM FX via its serial
interface.
115.2K, 8, 1, NO
(115.2 kbps, 8 data bits, 1 stop bit, no parity)
Command
<STX>, <command byte (CMD)>, [data bytes (D0…DN)], <ETX>
[ ] = Optional elements
Response
<ACK> , [<ECHO>]
[ ] = Optional elements
<ECHO> reports the ServSwitch DKM FX sequences enabled by a command that
shows the new switching status of the ServSwitch DKM FX. The echo can be
used to update user applications and to operate several matrices in parallel.
Parameter Description
Command byte: In the range 0x40 to 0x6F (see the list of allowed commands
below).
Data bytes: a) To prevent transferring control statements of control commands
while transferring binary data, the data are divided into low-nibble and highnibble. The data are distributed to the low nibbles of two bytes and provided
with an offset by 0x60, for example, 0x1F.
=> 0x61 + 0x6F
b) 7-bit data: (0x0 to 0x7F) are provided with an offset by 0x80,
e.g. 0000011 => 0x83
c) ASCII data => 0x20 to 0x7E are transmitted unencrypted.
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(Special) characters:
ACK NAK STX ETX CR ESC HTAB LF 0x06
0x15
0x02
0x03
0x0D
0x1B
0x09
0x0A
Sequence of a Data Communication
Table 6-1. Data communication sequence.
ServSwitch KVM DKM FX
Control CPU
—
1. Send a command
2. Acquire a command, process a
command, block further commands.
—
3. a) Errors occurred: <NAK>
b) No errors: <ACK><ECHO>
c) Optional: Reply telegram with data
—
—
4. a) Repeat telegram
b) Next command
c) Receive and process the repeat telegram
NOTE: The serial interface can be blocked while OSD is open.
Switching Functions Telegrams
Table 6-2. Input port’s request for output port.
Bytes
Description
Coding
1
Control character
0x1B
1
Server indentification
0x5B
1
Command
0x42
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Requested output port (binary, 1…max. ports)
0x01 0x00 (for port 1) to 0x120 0x00 (for port
288)
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Example:
Input port’s request for output Port 160
0x1B 0x5B 0x42 0x07 0x00 0xA0 0x00
Table 6-3. Return of input port for output port.
Bytes
Description
Coding
1
Control character
0x1B
1
Server indentification
0x5B
1
Command
0x42
2
Requested output port (binary, 1…max. ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)
2
Assigned input port (binary, 1…max. ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)
Example:
Input Port 17’s return for output Port 160
0x1B 0x5B 0x42 0x09 0x00 0xA0 0x00 0x11x00
Table 6-4. Connection of input port with output port.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x43
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Requested output port (binary, 1…max. ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)
2
Assigned input port (binary, 1…max. ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)
Example:
Connection of input Port 17 with output Port 160
0x1B 0x5B 0x43 0x09 0x00 0xA0 0x00 0x11 0x00
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Table 6-5. Request of input port for output port with a fixed total port number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x44
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Number of output ports (binary, 1…max.
ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 287)
2
Requested output port (binary, 1…max. ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for Port 288)
Example:
Request of input port for output Port 25 with a total port number of 160
0x1B 0x5B 0x44 0x09 0x00 0xA0 0x00 0x19 0x00
Table 6-6. Return of input port for output port with a fixed port number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x44
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Number of output ports (binary, 1…max. 288
ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for 287
ports)
Example:
Return of input Port 17 for output Port 25 with a total port number of 160.
0x1B 0x5D 0x44 0x09 0x00 0xA0 0x00 0x19 0x00 0x11 0x00
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Table 6-7. Connection of input port with output port
with a fixed total port number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x45
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Number of output ports (binary, 1…max.
2887ports)
0x01 0x00 (for Port 1) to 0x120 0x00 (for 287
ports)
Example:
Connection of input Port 17 with output Port 25 with a total port number of 160
0x1B 0x5B 0x45 0x07 0x00 0xA0 0x00 0x19 0x00 0x11 0x00
Table 6-8. Request of switching matrix.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x46
Table 6-9. Return of the switching matrix (input port for all output ports).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x46
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Input port whose signal is sent to output port
OutPort (n)
0x01 0x00 (for Port 1) to 0x120 0x00 (for 288
ports)
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Example:
Return input Port 17 for all output ports
0x1B 0x5D 0x46 0x07 0x00 0x11 0x00
Table 6-10. Request of CPU (input) for CON (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x46
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Requested output console
0x01 0x00 (for Console 1) to 0x11F 0x00
(for Console 287)
Example:
Request of CPU (input) for Console 23
0x1B 0x5B 0x47 0x07 0x00 0x17 0x00
Table 6-11. Return of CPU (input) for CON (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x47
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Requested output console
0x01 0x00 (for Console 1) to 0x11F 0x00 (Console
287)
2
Requested input CPU
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)
Example:
Return of CPU 34 for Console 23
0x1B 0x5D 0x47 0x09 0x00 0x17 0x00 0x22 0x00
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Table 6-12. Connection of CPU (input) with CON (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x48
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Requested console
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
Console 287)
2
Requested CPU
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for
CPU 287)
Example:
Connection of CPU 43 with Console 23
0x1B 0x5B 0x48 0x09 0x00 0x17 0x00 0x2B 0x00
Table 6-13. Request of CPU (input) for CON (output)
with a fixed console number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x49
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Total number of consoles (binary, 1…max.
CONs)
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
287 Consoles)
2
Requested consoles
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
Console 287)
Example:
Request of CPU (input) for Console 23 with 50 consoles in total
0x1B 0x5B 0x49 0x09 0x00 0x32 0x00 0x17 0x00
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Chapter 6: Serial Control
Table 6-14. Return of CPU (input) for CON (output)
with a fixed console number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5D
1
Command
0x49
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of consoles (binary, 1…max.
CONs)
0x01 0x00 (for console 1) to 0x11F 0x00 (for
287 consoles)
Example:
Return of CPU 43 for Console 23 with 50 consoles in total
0x1B 0x5D 0x49 0x07 0x00 0x32 0x00 0x17 0x00 0x2B 0x00
Table 6-15. Connection of CPU (input) for CON (output)
with a fixed console number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x50
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of consoles (binary, 1…max.
CONs)
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
287 consoles)
Example:
Connection of 43 with Console 23 with 50 consoles total
0x1B -x5B 0x50 0x07 0x00 0x32 0x00 0x17 0x00 0x2B 0x00
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Chapter 6: Serial Control
Table 6-16. Request of CON (input) for CPU (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x51
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of consoles (binary, 1…max.
CONs)
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU
287)
Example:
Request of CON (input) for CPU 23
0x1B 0x5B 0x51 0x07 0x00 0x17 0x00
Table 6-17. Return of CON (input) for CPU (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5D
1
Command
0x51
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Requested output CPU
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)
2
Requested input console
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
console 287)
Example:
Request of Console 23 for CPU 23
0x1B 0x5D 0x09 0x00 0x2B 0x00 0x17 0x00
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Chapter 6: Serial Control
Table 6-18. Connection of CON (input) with CPU (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x52
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Requested output CPU
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for CPU 287)
2
Requested input console
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
Console 287)
Example:
Connection of Console 23 with CPU 43
0x1B 0x5B 0x52 0x09 0x00 0x2B 0x00 0x17 0x00
Table 6-19. Request CON (input) for CPU (output) with a fixed CPU number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x52
2
Total length of telegram (9 bytes, binary)
0x09 0x00
2
Total number of CPUs
0x01 0x00 (for CPU 1) to 0x11F 0x00 (for 159 CPUs)
2
Requested output for CPU (binary, 1…max.
CPUs)
0x01 0x00 (for Console 1) to 0x11F 0x00 (for
Console 287)
Example:
Request for CPU 43 with 50 CPUs in total
0x1B 0x5B 0x53 0x09 0x00 0x32 0x00 0x2B 0x00
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Chapter 6: Serial Control
Table 6-20. Return of CON (Input) for CPU (Output) with a fixed CPU number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5D
1
Command
0x53
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of CPUs
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)
Example:
Return of Console 23 for CPU 43 with 50 CPUs in total
0x1B 0x5D 0x53 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00
Table 6-21. Connection of CON (input) with CPU (output)
with a fixed total CPU number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x54
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of CPUs
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)
Example:
Connection of Console 23 with CPU 43 with 50 CPUs in total
0x1B 0x5B 0x54 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00
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Chapter 6: Serial Control
Table 6-22. Connection of CON (input) with CPU (output)
and CPU (input) with CON (output).
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x55
2
Total length of telegram
(9 bytes, binary)
0x09 0x00
2
Requested CPU
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)
2
Requested console
0x01 0x00 (for Console 1to 0x11F 0x00 (for Console 287)
Example:
Connection of Console 23 (input) with CPU 43 (output)
0x1B 0x5B 0x55 0x09 0x00 0x2B 0x00 0x17 0x00
Table 6-23. Connection of CON (input) with CPU (output)
and CPU (input) with CON (output) with a fixed CPU number.
Bytes
Description
Coding
1
Control character
0x1B
1
Server identification
0x5B
1
Command
0x56
2
Total length of telegram (7 bytes, binary)
0x07 0x00
2
Total number of CPUs
0x01 0x00 (for 1 CPU) to 0x11F 0x00 (for 287 CPUs)
Example:
Connection of Console 23 with CPU 43 and Console 24 with CPU 44 with 50
existing CPUs
0x1B 0x5B 0x56 0x07 0x00 0x32 0x00 0x2B 0x00 0x17 0x00 0x2C 0x00
0x18 0x00
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Chapter 7: Troubleshooting
7. Troubleshooting
Tables 7-1 through 7-7 in Sections 7.1 through 7.7 provide support for problems
with the ServSwitch DKM FX matrix. This help assumes a functional extender
route. Before running, make sure your extenders’ matrixes work over a peer-topeer connection. This can be supported by the use of a CATx or fiber coupler.
7.1 External Failure
Table 7-1. External failure.
Problem
Possible Cause
Solution
ServSwitch DKM FX cannot be started
Fuse at the standard appliance outlet is out
Check fuse
7.2 Video Interference
Table 7-2. Video interference.
Problem
Possible Cause
Solution
Opening the OSD is not possible
No OSD jumper set
Set Jumper 11 on the CON unit
Incorrect video display
Cable connection disturbed
Check the connection, length,
and quality of the interconnection
cable to the units
7.3 Fans Malfunction
Table 7-3. Fans malfunction.
Problem
Possible Cause
Solution
Fans only run under full load
Communication to fan
tray is disturbed
Remove and reinstall the fan tray
Fans do not run; LED OK is on
Fans are defective
Contact Black Box Technical Support at
724-746-5500 or info@blackbox.com
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Chapter 7: Troubleshooting
7.4 Power Supply Units Malfunction
Table 7-4. Power supply units malfunction.
Problem
ServSwitch DKM FX
cannot be started
Possible Cause
Solution
Power supply units not locked
correctly
Check the power supply unit’s lock and
plug-in
No power supply is available
Check that cables for the power supply
are connected correctly
Power supply units are not
switched on
Check the slide to switch on the power
supply units
7.5 Network Error
Table 7-5. Network error.
Problem
Possible Cause
Solution
Network settings are not resumed after
editing
ServSwitch DKM FX restart is not
yet completed
Restart the unit
7.6 ServSwitch DKM FX Failure
Table 7-6. ServSwitch DKM FX failure.
Problem
Possible Cause
Solution
Serial control is impossible
or restricted
CPU and ServSwitch DKM FX
are running at a different baud
rate
Adapt the baud rate in the
ServSwitch DKM FX and in the
CPU
Serial control via the RJ-45
port is not possible
Wrong network cable
Use a cross-pinned network cable
Port definitions as USB 2.0
invalid
ServSwitch DKM FX restart not
yet completed
Restart the ServSwitch DKM FX
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Chapter 7: Troubleshooting
7.7 Blank Screen
1 2
3
1 2
3
3
Figure 7-1. LEDs on the ServSwitch DKM FX.
Table 7-7. LED indications.
Problem
Possible Cause
Solution
Switching to a CPU port
without active source
(computer, CPU)
Connect the computer or CPU
Connection of a console
with a CON port or
connection of a CPU to a
CPU port not established
correctly
Check CON and CPU port connections at the
ServSwitch DKM FX
LED 1 on or LED 2 off
Connections of the CON
unit, ServSwitch DKM FX,
and the CPU unit
Check the cables and connectors (no cable,
cable break, CPU/CON unit off-line, CPU/CON
unit connected to the wrong port
LED 3 off
Power supply
Check the power supply units and connection
to the power network
Monitor remains dark after
switching operation
7.8 Contacting Black Box
If you determine that your ServSwitch DKM FX is malfunctioning, do not attempt
to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box
Technical Support at 724-746-5500 or info@blackbox.com.
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Chapter 7: Troubleshooting
Before you do, make a record of the history of the problem. We will be able to
provide more efficient and accurate assistance if you have a complete description,
including:
• the nature and duration of the problem.
• when the problem occurs.
• the components involved in the problem.
• any particular application that, when used, appears to create the problem or
make it worse.
7.9 Shipping and Packaging
If you need to transport or ship your ServSwitch DKM FX:
• Package it carefully. We recommend that you use the original container.
• If you are returning the unit, make sure you include everything you received
with it. Before you ship for return or repair, contact Black Box to get a Return
Authorization (RA) number.
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Appendix: Glossary
Appendix. Glossary
The following terms are commonly used in this guide or in video and KVM
technology:
AES/EBU — Digital audio standard officially known as AES3, used for carrying
digital audio signals between devices.
CATx — Any CAT5e (CAT6, CAT7) cable.
CGA — The Color Graphics Adapter (CGA) is an old analog graphics standard
with up to 16 displayable colors and a maximum resolution of 640 x 400 pixels.
Component Video — The Component Video (YPbPr) is a high-quality video
standard that consists of three independently and separately transmittable video
signals, the luminance signal, and two color difference signals.
Composite Video — The Composite Video is also called FBAS and it is part of
the PAL TV standard.
CON Unit — Component of a ServSwitch DKM FX or media extender that
connects to the console (monitor[s], keyboard and mouse; optionally also with
USB 2.0 devices).
CPU Unit — Component of a ServSwitch DKM FX or media extender that
connects to a source (computer, CPU).
DDC — The Display Data Channel (DDC) is a serial communication interface
between a monitor and a source (computer, CPU). It enables data exchange via
monitor cable and automatic installation and configuration of a monitor driver
by the operating system.
Dual Access — A system that operates a source (computer, CPU) from two
consoles.
Dual-Head — A system with two video connections.
Dual Link — A DVI-D interface for resolutions up to 2560 x 2048 by signal
transmission of up to 330 MPixel/s (24-bit).
DVI — Digital video standard, introduced by the Digital Display Working Group
(http://www.ddwg.org). See also Single Link and Dual Link. The signals have
TMDS level.
DVI-I — A combined signal (digital and analog) that allows running a VGA
monitor at a DVI-I port—in contrast to DVI-D (see DVI).
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Appendix: Glossary
Fiber — Single-mode or multimode fiber cables.
EGA — The Enhanced Graphics Adapter (EGA) is an old analog graphics
standard, introduced by IBM® in 1984. It uses a DB9 connector.
FBAS — The analog color video baseband signal (FBAS) is also called Composite
Video and it is part of the PAL TV standard.
Console — Keyboard, mouse, and monitor.
KVM — Keyboard, video, and mouse.
Mini-XLR — Industrial standard for electrical plug connections (3-pole) for the
transmission of digital audio and control signals.
Multimode — 62.5-μ or 50-μ fiber cable.
OSD — An OSD (on-screen display) is used to display information or to operate a
device.
Quad-Head — A system with four video connections.
RCA (Cinch) — A non-standardized plug connection that transmits electrical
audio and video signals, especially with coaxial cables.
SFP — SFPs (Small Form Factor Pluggables) are pluggable interface modules for
Gigabit connections. SFP modules are available for CATx and fiber interconnect
cables.
S/PDIF — A digital audio interconnect used in consumer audio equipment over
relatively short distances.
Single-Head — A system with one video connection.
Single Link — A DVI-D interface for resolutions up to 1920 x 1200 by signal
transmission of up to 165 MPixel/s (24-bit). Alternative frequencies are Full HD
(1080p), 2K HD (2048 x 1080), and 2048 x 1152.
Single-Mode — 9μ fiber cable.
S-Video (Y/C) — The S-Video (Y/C) is a video format that transmits luminance
and chrominance signals separately. It has a higher-quality standard than FBAS.
TOSLINK® — Standardized fiber connection system for digital transmission of
audio signals (F05 plug connection).
Triple-Head — A system with three video connections.
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Appendix: Glossary
USB HID — USB HID devices (human interface devices) allow for data input. You
don’t need a special driver during installation; “New USB-HID device found” is
reported. Typical HID devices include keyboards, mice, graphics tablets, and
touchscreens. Storage, video, and audio devices are not HID.
VGA — Video Graphics Array (VGA) is a computer graphics standard with a
typical resolution of 640 x 480 pixels and up to 262,144 colors. Its is preceded by
the graphics standards MDA, CGA and EGA.
A.1 Matrix-Specific Glossary
Auto Disconnect — Matrix function that allows an automatic disconnect
between a console and a CPU, if the OSD is opened via this console.
Auto Logout — Matrix function that describes the duration of inactivity after the
user has been logged out from the OSD at this console.
CON Device — Logical term that summarizes several physical extenders to switch
more complex console systems via matrix.
CON Timeout — Matrix function that allows an automatic disconnect of the
console from the connected CPU after a predefined time.
Console ACL — Console ACL (Access Control List) is a list that shows the respective switching rights for the various consoles.
CPU Auto Connect — Matrix function that allows an automatic connection
establishment between the own console and a random available CPU.
CPU Device — Logical term that summarizes several physical extenders to switch
more complex CPU systems via matrix.
CPU Timeout — Matrix function that allows the user to disconnect after a
predefined period of time of inactivity from the respective CPU.
EXT Unit — Part or extender board of a CON or CPU unit with a connection to
the matrix. A CON or CPU unit can consist of several EXT devices.
Force Connect — Matrix function that allows a user to switch with his own
console to a CPU that is already used. This enables the user to take keyboard and
mouse control. The connected console loses K/M control but keeps video.
Force Disconnect — Matrix function that allows to switch with the console to a
CPU that is already used. This enables the user to take KVM control. The
connected console loses complete KVM control.
Java Tool — Java based control and configuration tool for the ServSwitch DKM
FX matrix.
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Appendix: Glossary
Keyboard Connect — Matrix function that allows taking over the keyboard
control of an inactive console.
Macro Keys — Programmable keys that string together commands to the matrix.
Mouse Connect — Matrix function that enables a user to control an inactive
console’s mouse.
Non-Blocking-Access — Matrix configuration in which no user can be disturbed
by an activity of another user.
OSD Timeout — Matrix function that closes the OSD automatically after a
predefined period of time of inactivity.
Release Time — Matrix function that enables a console connected to the same
CPU to release the K/M control after a predefined time.
Tie-Line — Communication connection to and between extension modules in a
network environment.
User ACL — User ACL (Access Control List) is a list that shows the respective
switching rights for the various users.
Video Sharing — Matrix function that enables switching from a user’s own
console to any CPU with video.
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Tech support the
way it should be.
Great tech support is just 30 seconds away at
724-746-5500 or blackbox.com.
About Black Box
Black Box provides an extensive range of networking and infrastructure products.
You’ll find everything from cabinets and racks and power and surge protection
products to media converters and Ethernet switches all supported by free, live 24/7
Tech support available in 30 seconds or less.
© Copyright 2011. Black Box Corporation. All rights reserved. Black Box® and the Double Diamond logo
are registered trademarks of BB Technologies, Inc. Any third-party trademarks appearing in this manual
are acknowledged to be the property of their respective owners.
ACX048, version 1
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