7.9 Shipping and Packaging. Black Box ServSwitch DKM-FX

Chapter 7: Troubleshooting

Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including:

• the nature and duration of the problem.

• when the problem occurs.

• the components involved in the problem.

• any particular application that, when used, appears to create the problem or make it worse.

7.9 Shipping and Packaging

If you need to transport or ship your ServSwitch DKM FX:

• Package it carefully. We recommend that you use the original container.

• If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return

Authorization (RA) number.

724-746-5500 | blackbox.com

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