Toshiba 120 All in One Printer User Manual

Contents
4 Troubleshooting
1 How to Use the Online Manual
How to Use the Online Manual
1
2 Print
Printing Overview
Basic Printing
Starting the Printer Driver Using the "Start" Button
Printer Driver Settings
Printing a Watermark
Fitting the Printed Image to the Paper
Printing Multiple Pages on One Page
Outline of the Print Status Window
2
3
4
5
6
7
8
9
Identifying Unit Problems
Check the Connection between the Unit and Computer
Check Your Computer
Plug and Play Screen does not Appear (when the USB is connected)
Failed to Install the MFP Driver (Windows 2000/XP)
Faint, Uneven or Smeared Print Output
C haracters or G raphics are not P rinted in C orrect P osition
Nothing Prints
Poor Scanning Result
The Scanned Image is Incorrectly Positioned
Unable to Scan the Image
Uninstalling TOSHIBA Personal MFP Series Software
5 Index
3 Scan
Scanning Overview
Scanning an Im age from a TW AIN -C om pliant Application
Scanning an Im age from a W IA-C om pliant Application (W indow s XP)
Scanning an Im age from the "Scanner and Cam era W izard" (W indows XP)
Outline of Button Manager
Button Manager Settings
10
11
15
17
20
21
22
23
24
25
26
27
28
29
30
31
32
33
1
How to Use the Online Manual
This Online Manual provides instruction for the operation of your new unit. Please read the following explanation of how
to use the Online Manual, and then search for the information that you need.
For more information about computers, operating systems and Acrobat Reader, please refer to the relevant manual or
help file.
How to Control the Online Manual
Takes you back page by page. To return to the previous link,
click the ( ) button on the menu bar of the Acrobat Reader.
Click this button to display the Table of
Contents of the Online Manual. From the Table
of Contents you can jump to various pages.
Click this button to display the Index of the
Online Manual. From the Index you can
jump to various pages.
CONTENTS
INDEX
1
Takes you forward page by page.
Following links
Links can connect parts of a document to other parts for further information. In this document, green colored letters are linked areas.
To follow a link, select a hand tool ( ), a zoom tool or a selection tool. Position the pointer over the linked area on the page until the pointer
changes to a hand with a pointing finger ( ). Then click the link.
Using Bookmarks
This online manual has Bookmarks on the main pages of each section. You can move to the desired pages by simply clicking its bookmark.
How to Print Out the Online Manual
In order to print out a hard copy of the Online Manual for your reference, go to Acrobat Reader, click the "File" menu, and
select "Print". After specifying the printer setting, click the "Print" ("OK" on Windows 95/98/Me/NT 4.0) button to print.
Note
! In this online manual, screen images and operating procedures are mainly for Windows XP. With other versions
of Windows, some screen images may be different from those in this manual.
! The screen illustrations shown in this online manual are mainly screens of e-STUDIO120.
CONTENTS
INDEX
1
2
Printing Overview
The flow chart shown below provides printing overview.
Reference: For more information on printing, see Basic Printing.
z When the paper source is the paper tray, verify that the paper has been loaded before starting printing.
z Ensure printing has been completed before turning the power off. Do not remove the power cord before turning
the unit off.
Caution
When printing from paper tray
When printing from multi-bypass
Prepare the document you intend to print
Open the printer driver setup screen and set the print preferences
Reference:
Printer Driver Settings, Printing a Watermark, Fitting the Printed Image to the Paper,
Printing Multiple Pages on One Page
Send print data from your computer
Printing
Exit printing
CONTENTS
INDEX
2
Basic Printing
This is a printing example using WordPad to print a document onto A4 size paper.
1
Start WordPad, make a new file, and enter the text
you intend to print.
2
Select "Print" from the application's "File" menu.
4
Click the "Print" button in the "Print" dialog box.
On Windows 95/98/Me/NT 4.0, click the "OK" button.
Click here.
3
Make sure that "TOSHIBA e-STUDIOxxx" is selected
as the current printer. If you intend to change any
print setting, click the "Preferences" button to open
the printer driver setup screen.
On Windows 95/98/Me/NT 4.0, click the "Properties" button.
1
2
Identify the current printer
in this box.
Click here.
Reference: See "BYPASS FEED (including special paper)" in the
Operator’s Manual for more details on inserting paper.
Click this button to change
any print preference.
Reference: Printer Driver Settings, Printing a Watermark, Fitting the
Printed Image to the Paper, Printing Multiple Pages on
One Page
Note
Windows 2000 does not have the "Preferences"
button on this dialog box. Switch to the desired
tab by clicking it to specify printer settings.
CONTENTS
INDEX
3
2
Starting the Printer Driver Using the "Start" Button
You can open the printer driver and change the printer driver settings from the Windows "start" button. Settings adjusted
in this way will be the initial settings when you print from an application. (If you change the settings from the printer
driver setup screen at the time of printing, the settings will revert to the initial settings when you quit the application.)
Reference: Basic Printing
Windows 2000/XP
1
Click the "start" button, and then click "Control
Panel".
On Windows 2000, click the "Start" button and select
"Settings".
2
Click "Printers and Other Hardware", and then click
"Printers and Faxes".
On Windows 2000, click "Printers".
3
Click the "TOSHIBA e-STUDIOxxx" printer driver
icon and select "Properties" from the "File" menu.
Windows 95/98/Me/NT 4.0
1
Click the "Start" button, select "Settings" and then
click "Printers".
2
Click the "TOSHIBA e-STUDIOxxx" printer driver
icon and select "Properties" from the "File" menu.
On Windows NT 4.0, select "Document Defaults"
to open the printer driver setup screen.
Note
3
4
Click the "Printing Preferences" button in the
"General" tab.
The printer driver setup screen will appear.
On Windows 95/98/Me, click the "Setup" tab.
The printer driver setup screen will appear.
Reference: Printer Driver Settings
Reference: Printer Driver Settings
CONTENTS
INDEX
4
Printer Driver Settings
To view Help for a setting, click the (
) button in the upper right-hand corner of the window and then click the setting.
(
Tab
) button
Click this button and then click a
setting to view Help for the setting.
Index which allows you to
switch between the various
setup screens.
You can also view Help by
right-clicking the setting
Note with the mouse.
The settings you made at
"N-Up Printing", "Fit To Paper
Size", "Image Orientation" and
"Watermark" are shown in this
image.
Drop-down list
Allows you to make one selection
from a list of choices.
Check box
Click this option to activate/
deactivate each function.
"Apply" button
Click to save your settings without
closing the dialog box.
The tray selected in
"Paper Selection" in the
"Paper" tab appears in blue.
You can also click on a tray
to select it.
"OK" button
Click this button to save your
settings, and exit the dialog
box.
Note
Windows NT 4.0 does not
have the "Apply" button
on each screen.
The "Apply" button does
not appear when you
open this window from an
application.
"Cancel" button
Click this button to exit the dialog box
without making any changes to the
settings.
CONTENTS
INDEX
5
2
Printing a Watermark
To print a watermark, for example "CONFIDENTIAL", on your document, refer to the following steps. Open the printer
driver and click the "Watermarks" tab.
Reference: See Basic Printing for details on how to open the printer driver.
How to Print a Watermark
From the "Watermark" drop-down list, select the watermark, for example "CONFIDENTIAL", you wish to print on your
document, and start printing.
Print sample
For details on watermark settings, view printer driver Help.
Reference: Printer Driver Settings
CONTENTS
INDEX
6
2
Fitting the Printed Image to the Paper
This printer driver can adjust the zoom ratio for printing according to the paper loaded in the unit.
Follow the steps shown below to use this function. The instruction below assumes that you intend to print an A4 size
document onto an A5 size paper.
The "Fit To Paper Size" setting is not available when "N-Up Printing" is selected.
Reference: Printing Multiple Pages on One Page
Note
1
Click the "Paper" tab in the printer driver setup
screen.
2
Select the paper size for the print data from "Paper
Size".
3
Check the "Fit To Page" box.
4
Select the paper size for "Fit To Paper Size", which
corresponds to the size of paper in the unit.
Now, the printed image will automatically fit the paper
set in the unit.
Paper Size: A4
Fit To Paper Size: A5
A4 size document
(Paper Size)
A5 size paper
(Fit To Paper Size)
CONTENTS
INDEX
7
2
Printing Multiple Pages on One Page
This feature allows you to print two or four document pages onto a single page.
To use this function, open the printer driver setup screen, select "2-Up" or "4-Up" for "N-Up Printing" on the "Main" tab.
The "N-Up Printing" setting is not available when "Fit To Paper Size" is selected.
Reference: Fitting the Printed Image to the Paper
Note
N-Up
Border
Border
"2-Up"
"4-Up"
If you select the "Border" checkbox, border lines will be printed on each page.
CONTENTS
INDEX
8
2
Outline of the Print Status Window
When printing begins, the Print Status Window activates and appears on the screen.
The Print Status Window is a program designed to show the current printer status including the document name being
printed and error messages.
Status icon
This icon informs you of the print status.
Status window
Provides details on the current
status of the print job.
Document Name
Displays the name of the active print
job.
Tab
Index which allows you to switch
between the two setup screens.
"Close" button
Click this button to close the Print
Status Window.
"Cancel Job" button
Click this button during printing to
cancel the job that is currently being
executed.
"Help" button
Click this button to display help file
for the Print Status Window.
CONTENTS
INDEX
9
Scanning Overview
The flow chart shown below provides scanning overview.
The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.
Caution
When scanning from TWAIN*1-compliant
or WIA*2-compliant application
When scanning from "Scanner and
Camera Wizard" (Windows XP)
Using the unit to begin scanning*3
Place the original in the scanning position
Reference: For more detail, refer to the "ORIGINAL PLACEMENT" in the Operator's Manual.
Start up a Twain-compliant or WIAcompliant application, and select
the unit's scanner driver.
Start up the "Scanner and Camera
Wizard" from "Control Panel" in
your computer.
Change the unit to scanner mode
and select scan menu (SC1 to SC6)
on the operation panel.
Set the scan preferences
Scanning
Reference: Scanning an Image from a
TWAIN-Compliant Application,
Scanning an Image from a
WIA-Compliant Application
(Windows XP)
Scanning
Reference: Scanning an Image from
the "Scanner and Camera
Wizard" (Windows XP)
Scanning
Reference: "USING THE SCANNER
MODE" in the Operator's
Manual,
Outline of Button Manager
*1:TWAIN is an industry standard for interface of image data processing devices including scanners. By installing a TWAIN driver onto your computer,
you can scan and work with images using a variety of TWAIN-compliant applications.
*2:WIA (Windows Imaging Acquisition) is a Windows function that allows a scanner, digital camera or other imaging device to communicate with an
image processing application. The WIA driver for this unit can only be used in Windows XP.
*3:To scan using the unit's operation panel, you must first install Button Manager and establish the
appropriate settings in the Control Panel. For details, see "USING THE SCANNER MODE" in
CONTENTS
the Operator’s Manual.
Note that not all scanner functions are available using Button Manager.
INDEX
10
Scanning an Image from a TWAIN-Compliant Application (part 1)
The TOSHIBA scanner driver conforms to TWAIN, the industry standard, making it compatible with a variety of TWAINcompliant applications. Below is a step-by-step guide for acquiring a scanned image to the Desktop Document Manager
desktop screen using Desktop Document Manager.
1
Place the original on the original table.
3
Select "TOSHIBA e-STUDIO120/150 (USB)", and
click the "Select" button.
Reference: For information on setting an original for scanning, refer
to "ORIGINAL PLACEMENT" in the Operator’s Manual.
2
Click here.
After starting Desktop Document Manager, click the
"File" menu and select "Select Scanner".
Note
Click here.
! If you are using Windows XP, you can also
select "WIA-TOSHIBA e-STUDIOxxx" to scan
using the WIA driver.
Reference: Scanning an Image from a WIACompliant Application
! Depending on your system, "TOSHIBA eSTUDIO120/150 (USB) 1.0 (32-32)" and "WIATOSHIBA e-STUDIOxxx 1.0 (32-32)" may
appear in the "Select Source" screen.
! The method for accessing the "Select Scanner"
option, depends upon the application. For more
information, refer to the manual or the help file
of your application.
CONTENTS
INDEX
11
4
Scanning an Image from a TWAIN-Compliant Application (part 2)
Select "Acquire Image" from the "File" menu, or
click the "Acquire" button ( ).
The scanner driver setup screen will appear.
6
Reference: Scanner Driver Settings
Specify the scanning area, and set the scan
preferences.
For information on specifying the scan area and setting
the scan preferences, see scanner driver Help.
Reference: Scanner Driver Settings
5
Click the "Preview" button.
The preview image will appear.
Setting a large area with full color together with a high
resolution setting, makes the data size large, resulting
in extended scanning times. It is recommended to set
Caution the scanning preferences depending on the type of the
original to be scanned, i.e., Text, Text/Graphics,
Photograph, Color, Black & White.
7
Note
Click the "Scanning" button after setting your
preferences.
To cancel your scanning job after clicking the "Scanning"
button, press the [Esc] key on your keyboard.
If the rotation or angle of the image is different,
reset the original, and click the "Preview" button
again.
When you close the scanner driver after scanning, the
image data will appear as a new file in Desktop
Document Manager.
CONTENTS
INDEX
12
Scanning an Image from a TWAIN-Compliant Application (part 3)
Scanner Driver Settings
The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview
screen", which shows the scanned image. For details on the scan settings, click the "Help" button to display Help.
Set-up screen
"Scanning Source" menu
For this model, this setting is fixed to "Platen".
"Scanning Mode" menu
Switch the scanning mode between the
"Standard" and "Professional" screen.
For details on each of these settings, click
the "Help" button to display Help.
"Preview" button
Previews the document.
"Scanning" button
Click to scan an original or image according
to your preferences. Before clicking the
"Scanning" button, check if your preferences
are set correctly.
To cancel your scanning job after
clicking the "Scanning" button, press
Note the [Esc] key on your keyboard or the
clear (
) key on the unit.
Note
If "Preview" is canceled by
immediately pressing the [Esc] key
on your keyboard or the clear (
)
key on the unit, there may be no
images displayed on the preview
screen.
"Help" button
Click to display the help file for the scanner
driver.
CONTENTS
INDEX
13
Scanning an Image from a TWAIN-Compliant Application (part 4)
Preview screen
"Auto Scan Area Judgement" button
Click when the preview screen is displayed to
automatically set the scanning area.
Preview window
Click the "Preview" button in the Set-up
screen to display the scanned image. You
can specify the scanning area by dragging
the mouse inside the window.
Click the "Auto Scan Area
Judgement" button to adjust
the scanning area
automatically.
Entire preview screen
"Brightness/Contrast" button
Click to change to the "Brightness/Contrast"
screen and adjust the brightness and
contrast settings for scanning.
CONTENTS
INDEX
14
3
Scanning an Image from a WIA-Compliant Application (Windows XP) (part 1)
If you are using Windows XP, you can use the WIA driver to scan from Desktop Document Manager, Paint and other
WIA-compliant applications. The procedure for scanning using Paint is explained in the following.
1
Place the original on the original table.
Reference: For information on setting an original for scanning, refer
to "ORIGINAL PLACEMENT" in the Operator’s Manual.
2
Note
If you have WIA drivers for other devices installed
in your computer, the "Select Device" screen will
open. Select "TOSHIBA e-STUDIOxxx" and click
the "OK" button.
After starting Paint, click the "File" menu and select
"From Scanner or Camera".
The scan screen of the WIA driver will appear.
Click here.
Click here.
CONTENTS
INDEX
15
3
3
Scanning an Image from a WIA-Compliant Application (Windows XP) (part 2)
Select picture type, and click the "Preview" button.
The preview image will appear.
Note
4
Click the "Scan" button.
Scanning begins and the image is acquired into Paint.
Use "Save" in your application to select a file name and
folder for the scanned image, and save the image.
To cancel your scanning job after clicking the "Scan"
button, click the "Cancel" button.
To view Help for a setting, click the ( ) button in
the upper right-hand corner of the window and
then click the setting.
CONTENTS
INDEX
16
3
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 1)
The procedure for scanning with the "Scanner and Camera Wizard" in Windows XP is explained here. The "Scanner
and Camera Wizard" lets you scan an image without using a WIA-compliant application.
1
Place the original on the original table.
4
Click the "Next" button.
Reference: For information on setting an original for scanning, refer
to "ORIGINAL PLACEMENT" in the Operator’s Manual.
2
Click the "start" button, click "Control Panel", click
"Printers and Other Hardware", and then click
"Scanners and Cameras".
3
Click the "e-STUDIOxxx" icon and then click "Get
pictures" in "Imaging Tasks".
The "Scanner and Camera Wizard" will appear.
CONTENTS
INDEX
17
3
5
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 2)
Select the "Picture type", and click the "Next"
button.
You can click the "Preview" button to display the
preview image.
Note
6
Specify a group name, format and folder for saving
the image, and then click the "Next" button.
JPG, BMP, TIF or PNG can be selected for the format.
To begin scanning, click the "Next" button.
To adjust the resolution, picture type, brightness
and contrast settings, click the "Custom settings"
button.
CONTENTS
INDEX
18
3
7
Scanning an Image from the "Scanner and Camera Wizard" (Windows XP) (part 3)
When scanning ends, the following screen will
appear. Select the next task you wish to perform,
and then click the "Next" button.
If you are ready to end the session, click "Nothing. I'm
finished working with these pictures".
8
Click the "Finish" button.
The "Scanner and Camera Wizard" closes and the
scanned image is saved in the specified folder.
CONTENTS
INDEX
19
Outline of Button Manager
Button Manager is a utility software to link scanning functions to the SCANNER key on the unit. This software enables
you to set scanning functions to six different scan menus, which will be linked the SCANNER key on the unit.
Reference: To begin scanning using the unit's operation panel, settings must be established in the Control Panel after the Button Manager is
installed. For information on installing the Button Manager, establishing the Control Panel settings, and scanning using the unit's
operation panel, see "USING THE SCANNER MODE" in the Operator’s Manual.
The functions of Button Manager are shown below.
Tab
Click to set scan menu
options.
"Scan Setup" area
Set the scan conditions.
Note
"OK" button
Click to save your
settings, and exit the
dialog box.
"Cancel" button
Click this button to exit
the dialog box without
making any changes to
the settings.
Some applications may limit
your choice of settings.
"Application Selection" area
Select the start-up application here.
"Help" button
Click this button to display the help file
for Button Manager.
"Apply" button
Click to save your settings without
closing the dialog box.
You can specify and change your six scan menu options from six functions. Refer to Button Manager Settings to specify
and change the scan menu options.
Note
Close the source application before using the SCANNER key on
the unit.
CONTENTS
INDEX
20
Button Manager Settings
After being installed, Button Manager normally keeps active under the Windows operating system. Follow the steps
shown below to set scan options as you like.
For details on the settings in the setting screen of Button Manager, see Button Manager Help.
1
Right-click the Button Manager icon (
bar.
Note
2
) on the task
If the Button Manager icon does not appear on the
task bar, click the "start" button, select "All
Programs" ("Programs" on Windows 98/Me/2000),
select "TOSHIBA Personal MFP series", and then
click "Button Manager" to start Button Manager.
5
Set up the "Color Mode", "Edge" and other scan
settings in the "Scan Setup" area.
Reference: Outline of Button Manager
6
Click the "OK" button.
You have completed the settings.
Select "Settings" from the displayed pop-up menu.
The setting screen of Button Manager will open.
Reference: Outline of Button Manager
3
Click the tab of the scan menu you want to set up.
4
Set up the start-up application in the "Application
Selection" area.
Reference: Outline of Button Manager
CONTENTS
INDEX
21
4
Identifying Unit Problems
When any trouble has occurred in the unit, first, verify whether you can make a copy or not with the unit. Check the
items shown below when the unit does not work properly but it can make a copy.
Reference: If any copier trouble occurs, refer to "TROUBLESHOOTING" in the Operator’s Manual.
1
Check the Connection between
the Unit and Computer
2
Check Your Computer
Plug and Play Screen does not Appear (when the USB is connected)
Failed to Install the MFP Driver (Windows 2000/XP)
A
Note
What type of trouble do
you have?
• Printing trouble
• Scanning trouble
B
Printing trouble
Scanning trouble
When one of the troubles listed below occurs while
printing, check the corresponding item.
When one of the troubles listed below occurs while
scanning data, check the corresponding item.
Faint, Uneven or Smeared Print Output
Characters or Graphics are not Printed in Correct Position
Nothing Prints
Uninstalling TOSHIBA Personal MFP Series Software
Poor Scanning Result
The Scanned Image is Incorrectly Positioned
Unable to Scan the Image
Uninstalling TOSHIBA Personal MFP Series Software
Make sure that the unit is not working. You cannot print from your computer or scan from the unit while the unit is
making copies.
The unit's scanning function can only be used if the unit is connected to your computer with a USB cable.
Caution
If you fail to solve the problem after verifying all the items listed above, please
contact your authorized TOSHIBA service center.
CONTENTS
INDEX
22
A
B
4
Check the Connection between the Unit and Com puter
CHECK1 Is the interface cable compatible with the
unit and computer?
Interface cables compatible with this unit are USB
and parallel cables. Check which type of cable is
supported by your computer, and then purchase
one of the following cables accordingly:
USB cable
Shielded twisted pair cable (2 m (6 feet) Max.: highspeed transmission equivalent)
Parallel interface cable
IEEE 1284 - Shielded type bi-directional parallel
interface cable (2 m (6 feet) Max.)
If the USB cable becomes disconnected
If the USB cable becomes disconnected, even only once during
the unit's operation, then printing and scanning may be
disrupted.
If this occurs, check the USB cable and ensure that it is
securely connected, then restart the computer.
The unit's scanning function can only be used if
the unit is connected to your computer with a
Caution USB cable.
CHECK2 Is the interface cable connected securely?
Check if the interface cable is securely plugged into
the connectors of the unit and computer. It is also
advisable to ensure that the connector pins are not
bent.
Reference: See "CONNECTING THE INTERFACE
CABLE" in the Operator’s Manual for more
details on interface connection.
CHECK3 Are any other USB peripherals being
connected along with the unit?
If other USB peripherals are connected through the
same hub, disconnect them to see if the problem
still exists.
CONTENTS
INDEX
23
4
Check Your Computer
Reference: Plug and Play Screen does not Appear (when the USB is connected)
CHECK1 Is there enough computer memory or hard
disk space?
To use this unit, you must have an adequate
amount of hard disk space. If there is insufficient
hard disk space, delete unnecessary files to
increase the free space of the hard disk. If there is
insufficient memory, close unnecessary applications
to increase memory available for printing or
scanning. If you are still unable to print or scan,
install more memory into your computer.
CHECK2 Is your hard disk fragmented?
When data is frequently stored/deleted, the hard
disk may become fragmented causing a reduction
in printing or scanning speed. In this case it is
recommended to defragment your hard disk. You
may use the Windows tools or a commercially
available hard disk defragmenting tool.
CHECK3 If your computer is connected to the unit
through the parallel port, is the parallel port
(LPT) mode set to other than EPP mode?
The unit may not operate correctly if the parallel
port mode is set to EPP mode. To set the parallel
port mode to a mode other than EPP mode, refer to
your computer manual or ask the manufacturer of
the computer. ECP mode is recommended to obtain
the best performance from the unit. Note that some
computers may use different names for the modes.
If you are using Windows XP, the "Found New
Hardware Wizard" may appear after you change
the port setting. In this case, click the "Cancel"
Caution
button to close the wizard, and then reinstall the
printer driver as explained in "INSTALLING THE
SOFTWARE" in the Operator’s Manual.
CONTENTS
INDEX
24
4
Plug and Play Screen does not Appear (when the USB is connected)
If the Plug and Play screen does not appear after you connect the unit to your computer with a USB cable and turn on
the power of both devices, follow the steps below to verify that the USB port is available.
1
Click the "start" button, click "Control Panel", and
then click "Performance and Maintenance".
On Windows 98/Me/2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click "System", click the "Hardware" tab, and click
the "Device Manager" button.
"Universal Serial Bus controllers" will appear in the list
of devices.
3
Two items will display, your Controller chipset type and
Root Hub. If these items appear, you can use the USB
port. If the "Universal Serial Bus controllers" shows a
yellow exclamation point or does not appear, you must
check your computer manual for USB troubleshooting
or contact your computer manufacturer.
4
Note
z If the "System" icon does not appear on
Windows Me, click "view all Control Panel
options" to view it.
z O n W indow s 98/M e, double-click the "S ystem " icon
and click the "D evice M anager" tab.
z On Windows 2000, double-click the "System"
icon, click the "Hardware" tab, and click the
"Device Manager" button.
Click the ( ) icon beside the "Universal Serial Bus
controllers".
When you make sure that the USB port is enabled,
install the software, referring to "INSTALLING THE
SOFTWARE" in the Operator’s Manual.
CONTENTS
INDEX
25
4
Failed to Install the M FP Driver (W indows 2000/XP)
If the MFP driver cannot be installed under Windows 2000/XP, check your computer's settings according to the following
procedure.
1
Click the "start" button, and then click "Control
Panel".
On Windows 2000, click the "Start" button, select
"Settings", and then click "Control Panel".
2
Click "Performance and Maintenance", and then
click "System".
On Windows 2000, double-click the "System" icon.
3
Click the "Hardware" tab, and then click the "Driver
Signing" button.
The following dialog box will open.
4
Check the "What action do you want Windows to
take?" ("File signature verification" on Windows
2000).
If the option "Block" has been selected for your
computer, then the MFP driver will not be installable.
Select the option "Warn" and then install the MFP driver
as explained in "INSTALLING THE SOFTWARE" in the
Operator’s Manual.
CONTENTS
INDEX
26
Faint, Uneven or Smeared Print Output
If print output is faint, uneven or smeared, follow the steps listed below.
CHECK1 Has the printer driver been specified to suit
both paper and the print job?
You can select "Draft", "Normal" or "Photo" for the
print quality in the "Advanced" tab of the printer
driver setup screen. When "Photo" is selected, you
can click the "Image Adjustment" button and adjust
the brightness and contrast in the dialog box that
appears. Adjust these settings appropriately for
your print data and try printing again.
Reference: Printer Driver Settings
CHECK2 Is the paper curled?
If the paper is curled, straighten it up and set it in
the unit again.
CHECK3 Is the paper too thick or too thin?
Only paper weighing from 56 J/m2 to 80 J/m2 (15
lbs. to 21 lbs.) can be used in the paper tray. Only
paper weighing from 52 J/m2 to 128 J/m2 (14 lbs. to
34.5 lbs.) can be used in the multi-bypass.
CHECK4 Is the developer replacement required
indicator lit?
When the developer replacement required ( )
indicator lights up, the developer should be
replaced. DEVELOPER REPLACEMENT SHOULD
ONLY BE DONE BY AN AUTHORIZED TOSHIBA
SERVICE TECHNICIAN. Contact your service
center as soon as possible.
CHECK5 Is it near time to replace the toner cartridge?
When it is near time to replace the toner cartridge,
the toner cartridge replacement required ( )
indicator will light up on the unit operation panel.
When it is time to replace the cartridge, the
indicator will blink. Replace the cartridge and try
printing again.
Reference: See "TONER CARTRIDGE REPLACEMENT"
in the Operator’s Manual.
CHECK6 Is the maintenance indicator lit?
When the maintenance ( ) indicator lights up,
service by an authorized TOSHIBA service
technician is required. Contact your service center
as soon as possible.
CHECK7 Did you set sufficient margins in the paper
settings of your application?
If the margins are set outside of the quality
guaranteed area, smudges or smears may appear
at the upper and lower edges of the paper.
When selecting the paper settings in the
application, set the margins from the top, bottom,
left and right edges of the paper to 4 mm (5/32").
CONTENTS
INDEX
27
4
Characters or Graphics are not Printed in Correct Position
If a document is printed skewed or partly off the paper, follow the steps listed below.
CHECK1 Is the paper size loaded in the tray the same
as that specified in the printer driver?
Check if the "Paper Size" options suit the size of the
paper loaded in the tray.
If the "Fit To Page" setting is activated, make sure
that the paper size selected from the drop-down list
of the "Fit To Paper Size" option is the same as the
size of the loaded paper.
CHECK2 Is the orientation of document setting
correct?
Click the "Paper" tab in the printer driver setup
screen, and verify if the "Image Orientation" option
is set to your requirements.
CHECK3 Is the paper loaded correctly?
If a document is physically damaged when it is
output or the image is skewed on the paper, discard
the damaged sheet, reinsert the paper supply and
print again. Insert the paper so that there is no
visible space between the paper and the paper
guides.
Reference: See "LOADING PAPER" in the Operator’s
Manual for more details on inserting paper.
CHECK4 Did you correctly specify the margins for the
application in use?
Check the layout of the document margins and the
paper size settings for the application you are
using. Also check if the print settings are specified
correctly to suit the paper size.
Reference: Faint, Uneven or Smeared Print Output
CONTENTS
INDEX
28
4
Nothing Prints
If nothing prints even when the unit is turned on, please wait a few moments. The unit needs a longer time to process
intricate data. If the unit still does not print, refer to the check list below.
CHECK1 Has a paper jam occurred?
When the misfeed ( ) indicator blinks or (
)
blinks in the display, the unit will stop because of a
misfeed.
Remove the jammed paper as explained in
"MISFEED REMOVAL" in the Operator’s Manual.
CHECK4 Has the printer driver been installed properly?
1
CHECK2 Is the ONLINE indicator off?
The ONLINE indicator on the operation panel turns
off while the unit is used for copying. Printing is not
possible at this time. When copying is finished, the
ONLINE indicator will turn on after the set auto
clear time elapses, and the unit will be ready for
printing. You can also press the clear (
) key
twice or press the ONLINE key to make the unit
ready for printing.
CHECK3 Is your unit selected correctly in the current
application for the print job?
When choosing "Print" from the "File" menu located
in applications, be sure you have selected
"TOSHIBA e-STUDIOxxx" printer displayed in the
"Print" dialog box.
2
Check if the printer driver has been installed,
following the steps listed below.
Click the "start" button, click "Control Panel",
click "Printers and Other Hardware", and then
click "Printers and Faxes".
On Windows 95/98/Me/NT 4.0/2000, click the
"Start" button, select "Settings" and then click
"Printers".
Check if the "TOSHIBA e-STUDIOxxx" printer
driver icon is shown.
If you still cannot print after confirming the
"TOSHIBA e-STUDIOxxx" printer driver icon, the
printer driver may not have been installed correctly.
In this case, delete TOSHIBA Personal MFP series
software and then reinstall it.
Reference: Uninstalling TOSHIBA Personal MFP Series
Software
CONTENTS
INDEX
29
4
Poor Scanning Result
If you get poor quality as a result of scanning a job, and you cannot improve the quality by changing preferences, refer
to the check list shown below.
CHECK1 Is the original clean?
Check your original before scanning. If any dust
sticks to the original, you cannot obtain a clean
result. In addition, make sure that the original table
is also clean.
CHECK2 Have you specified a suitable resolution?
Make sure that the value for the "Resolution" setting
in the scanner driver satisfies the requirement of the
set original.
Reference: Scanning an Image from a TWAINCompliant Application,
Scanning an Image from a WIA-Compliant
Application (Windows XP),
Scanning an Image from the "Scanner and
Camera Wizard" (Windows XP),
CHECK3 Have you specified a suitable value for the "B/
W Threshold" setting?
If you are scanning with a TWAIN-compliant
application and are using "Mono 2 gradation (no
Green)","Mono 2 gradation (no Red)" or "Mono 2
gradation (no Blue)" mode, make sure that a
suitable value is specified for the "B/W Threshold"
setting. A larger threshold value makes your output
darker, whilst a small threshold value makes it
lighter. To adjust the threshold automatically, click
the "Auto Threshold" button on the "Image" tab of
the "Professional" screen.
Reference: Scanning an Image from a TWAINCompliant Application
CHECK4 Have you adjusted the brightness and
contrast suitably?
If you are scanning with a TWAIN-compliant
application and the resulting image has unsuitable
brightness or contrast (for example it is too bright),
activate the "Auto Contrast/Brightness Adjustment"
setting on the "Main" tab of the "Professional"
screen. Click the "Brightness/Contrast" button to
adjust the brightness and the contrast viewing the
scanned output image on the screen.
If you are scanning with a WIA-compliant
application or the "Scanner and Camera Wizard",
click "Adjust the quality of the scanned picture" or
the "Custom settings" button, and adjust the
brightness and contrast in the screen that appears.
If part of the image from the back side of the original
appears in the preview scan.
If you are using a TWAIN-compliant application and the
back side of the original appears faintly in the preview
image, try adjusting the Brightness and Contrast settings.
Click the "Brightness/Contrast" button in the Preview
screen to change to the Brightness/Contrast screen, and
adjust the "Brightness" and "Contrast" values. A preview
of the image using the new values appears under "After".
When the image of the back side disappears and you can
get only the needed image, click the "Apply" button to
apply the new settings, and then click the "Scanning"
button to scan the image.
CONTENTS
INDEX
30
The Scanned Image is Incorrectly Positioned
If the scanned image is incorrectly positioned, refer to the check list shown below.
CHECK1 Have you placed the original straight?
Place the original straight on the original table.
Reference: Refer to "ORIGINAL PLACEMENT" in the
Operator’s Manual for the detail on how to
set the original.
CHECK2 Have you set the original correctly on the
original table?
Place the original on the original table in the
direction as shown in the illustration below.
Align the center of the original with (
CONTENTS
INDEX
) mark.
31
4
Unable to Scan the Image
If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.
CHECK1 Is your application compliant to TWAIN?
CHECK6 Does your computer's operating system
If you are using Windows 98/Me/2000 and your
application is not TWAIN compliant, the application
cannot acquire images. Use an application that is
TWAIN compliant, such as the included Desktop
Document Manager.
CHECK2 Have you selected the scanner driver of this
unit on your application?
Make sure that the "TOSHIBA Personal MFP series" or
"WIA-TOSHIBA e-STUDIOxxx" is selected on your
application.
Reference: Scanning an Image from a TWAINCompliant Application
CHECK3 Have you specified all scanning preferences
appropriately?
Setting a large area with full color together with a high
resolution setting, makes the data size large, resulting in
extended scanning times. It is recommended to set the
scanning preferences depending on the type of original
to be scanned, i.e., Text, Text/Graphics, Photograph,
Color, Black & White.
CHECK4 Is there enough computer memory?
Your computer may not have enough available memory
to hold the document you want to scan. Lower the scan
resolution.
CHECK5 Has the specified period of program timeout
support the scanner driver?
The operating systems that support the unit's scanner
driver are Windows 98/Me/2000/XP.
CHECK7 Are you using an appropriate interface?
Only the USB interface can be used for the unit's
scanning function. Make sure the unit is connected to
your computer with a USB cable. If the unit was
connected to your computer with a parallel cable when
you installed the TOSHIBA Personal MFP series
software, uninstall the TOSHIBA Personal MFP series
software. Refer to "INSTALLING THE SOFTWARE" in
the Operator’s Manual for the order of installation of the
TOSHIBA Personal MFP series software and
connection of the USB cable, and reinstall the TOSHIBA
Personal MFP series software.
Reference: Uninstalling TOSHIBA Personal MFP Series
Software
CHECK8 Have the scanner driver and Button Manager
been installed properly?
If normal scanning still cannot be performed even after
confirming the items on the above check list, delete
TOSHIBA Personal MFP series software and then
reinstall it.
Reference: Uninstalling TOSHIBA Personal MFP Series
Software
already elapsed?
Neither printing nor scanning jobs can be sent to the
unit from your computer during the specified period of
program timeout after copying.
To send a scanning job immediately, press the clear
(
) key twice, ONLINE key or SCANNER key on the
unit.
Reference: For more detail, refer to "USER
PROGRAMS" in the Operator’s Manual.
CONTENTS
INDEX
32
4
Uninstalling TOSHIBA Personal MFP Series Software
If printing or scanning is not possible, or Button Manager does not function correctly, check the items in "Nothing Prints"
or "Unable to Scan the Image". If you still cannot solve the problem, follow the steps below to uninstall TOSHIBA
Personal MFP series software (MFP driver (printer driver/scanner driver), Button Manager), and then reinstall it.
Before uninstalling TOSHIBA Personal MFP series software, close all applications.
Caution
1
Click the "start" button, and then click "Control
Panel".
On Windows 95/98/Me/NT 4.0/2000, click the "Start"
button, select "Settings", and then click "Control Panel".
2
Click "Add or Remove Programs".
On Windows 95/98/Me/NT 4.0/2000, double-click the
"Add/Remove Programs" icon.
The following dialog box will open.
Delete the "TOSHIBA MFP driver" and the "Button
Manager (TOSHIBA Personal MFP series)" from the list of
applications. For more information, refer to your operator’s
manual or to the help files for your operating system.
3
Restart your computer.
The deletion of the MFP driver and Button Manager is
completed when you restart your computer. If you wish
to reinstall, follow the instructions in "INSTALLING THE
SOFTWARE" in the Operator’s Manual.
CONTENTS
INDEX
33
5
Index
A
Application Selection
20
"A uto Scan A rea Judgem ent" button 14
N
N-up printing
Nothing Prints
B
Basic Printing
Border
"Brightness/Contrast" button
Button Manager
Button Manager Settings
3
8
14
20
21
O
Outline of Button Manager
20
O utline of the P rint S tatus W indow 9
Overview
Print
2
Scan
10
7
7
P
F
H
Fit To Page
Fit To Paper Size
Help
Button Manager
20
Print Status Window
9
Printer driver
5
Scanner driver
TWAIN driver
13
WIA driver
16
How to Use the Online Manual 1
I
Interface
23
M
Main
Margin
MFP driver
5
27
26
S
Paper Size
"Preview" button
Scanner and Camera Wizard
TWAIN driver
WIA driver
Preview Screen
Print
Print Status Window
Printer Driver Settings
Printing a Watermark
Printing Overview
Scan
"Scan" button
TWAIN driver
WIA driver
Scan Setup
Scanner and Camera Wizard
Scanning an Image
Scanner and Camera Wizard
TWAIN driver
WIA driver
8
29
Scanning Mode
Scanning Overview
Scanning Source
Select Device
Set-up Screen
Settings
Button Manager
Printer driver
Scanner driver
S canner and C am era W izard
TWAIN driver
WIA driver
Starting
Button Manager
Printer driver
21
4
T
Troubleshooting
TWAIN
22
10
U
Unable to Scan the Image
Uninstalling
Button Manager
MFP driver
32
33
33
Watermark
WIA
6
10
7
18
13
16
14
2
9
5
6
2
10
13
16
20
10
17
11
15
W
13
10
12
15
13
21
5
18
13
16