UPS WorldShip shipping software User guide
Below you will find brief information for shipping software WorldShip. This software provides an easy way to automate shipping tasks. You can quickly process all your UPS shipments, print labels and invoices, electronically transmit daily shipping information to UPS and track your shipments.
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User Guide
The WorldShip software provides an easy way to automate your shipping tasks. You can quickly process all your UPS shipments, print labels and invoices, electronically transmit daily shipping information to UPS and track your shipments.
© 2000-2012 United Parcel Service of America, Inc. UPS, the UPS brandmark and the colour brown are trademarks of United Parcel Service of America, Inc. All rights reserved.
01/12
Table of Contents
Shipping
...................................................................................................................... 1
Processing.Shipments.................................................................................................... 1
Processing.International.Shipments............................................................................... 3
Processing.Shipments.with.Future.Collection.Dates...................................................... 4
Processing.Returns......................................................................................................... 5
Editing.Packages.and.Shipments................................................................................... 6
Processing.Air.Freight.Shipments................................................................................... 7
Profiles
...................................................................................................................... 11
Profile.Editor................................................................................................................. 11
Adding.a.Profile............................................................................................................ 11
Assigning.a.Profile.to.a.Shipper.................................................................................... 11
Assigning.a.Profile.to.a.Consignee............................................................................... 12
Reports
...................................................................................................................... 13
Printing.Reports............................................................................................................ 13
Voiding Packages or Shipments
....................................................................... 14
Voiding.a.Shipment.from.the.Shipping.Window.......................................................... 14
Voiding.a.Package.or.Shipment.from.the.UPS.Web.Access.Menu............................... 15
Voiding.a.Package.or.Shipment.from.the.Shipment.History.Window
. after.End.of.Day........................................................................................................ 15
Marking.a.Package.or.Shipment.as.Voided.in.the.Shipment.History.Window............. 16
End of Day
................................................................................................................ 17
Completing.the.Process................................................................................................ 17
History and Tracking
............................................................................................. 18
Finding.Shipments........................................................................................................ 18
Tracking.Packages.or.Shipments.................................................................................. 19
Some content © United States Postal Service 2011. United Parcel Service General Services Co. holds a non-exclusive license from the United States Postal Service to publish as part of WorldShip certain postal information.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Billing and Rating Features
................................................................................ 20
Fuel.Surcharge.............................................................................................................. 20
Cost.Centre.Calculator.................................................................................................. 20
Selecting.Bill-To.Information........................................................................................ 20
Third.Party.Billing......................................................................................................... 21
Additional Features and Functionality
........................................................... 22
Custom.Toolbar............................................................................................................. 22
Creating.a.Custom.Toolbar........................................................................................... 22
Modifying.Buttons.on.a.Custom.Toolbar...................................................................... 22
Using.the.Custom.Toolbar.to.Download.WorldShip.Updates........................................ 23
Custom.Labels.............................................................................................................. 23
Creating.or.Editing.a.Consignee.or.Doc.Label.Template............................................... 24
Selecting.Custom.Consignee.and.Doc.Labels.............................................................. 25
Resources
................................................................................................................. 26
Accessing.Help............................................................................................................. 26
Technical.Support.Numbers......................................................................................... 27
Dangerous Goods Shipments
............................................................................ 28
About.Dangerous.Goods............................................................................................... 28
Editing.a.Dangerous.Goods.Chemical.Record.............................................................. 28
Viewing.a.Dangerous.Goods.Chemical.Record............................................................ 29
Processing.a.Dangerous.Goods.Shipment.................................................................... 30
UPS Trade Direct
®
Shipments
............................................................................ 31
About.UPS.Trade.Direct................................................................................................ 31
Processing.UPS.Trade.Direct.Shipments....................................................................... 31
Entering.Consolidated.Movements.............................................................................. 32
Associating.Child.Shipments.with.Consolidated.Movements...................................... 33
Processing.UPS.Small.Package.Child.Shipments......................................................... 34
Processing.LTL/TL.Child.Shipments.............................................................................. 36
Editing.Child.Shipments.or.Consolidated.Movements................................................. 38
Closing.Out.Consolidated.Movements......................................................................... 39
Tracking.Child.Shipments.and.Consolidated.Movements............................................ 40
User Guide i
Shipping
Processing Shipments
Processing a Single-Piece Shipment
1. Specify.the.receiver’s.address.
2. Select.a.UPS.service.
3..Select.a.package.type.
4. Specify.the.bill-to.information.
5. Enter.the.total.shipment.weight.and.the.number.of.packages.
6. Select.shipment.and.package.options.that.apply.to.all.packages.
7. Enter.dimensional.weight.on.the.Detail tab,.as.needed.
8. Click.Process Shipment.
Processing a Multiple-Piece Shipment — Single Address/Consignee
1..Follow.steps.1.through.5.under.Processing.a.Single-Piece.Shipment.above.
2...To.add.another.package.to.the.shipment,.click.Add.and.type.the.weight..
of.the.package.
3...To.add.multiple.packages.with.the.same.weight,.type.the.number.of.packages..
in.Pkgs..Click.
Add.
4..Click.Process Shipment.
Note: Once you have processed all your packages and shipments, complete the End of Day process.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 1
Shipping
Processing Shipments
(continued)
Switch.to.another.processing.mode.using.the.
Shipping.tab.in.the.System
Preferences Editor,.found.on.the.Tools.menu,.as.needed..
Note: This system preference is only available if your workstation includes one
Trade Direct shipper with a destination CFS other than the United States, Puerto Rico,
Canada or U.S. Virgin Islands or one non-Trade Direct shipper with an origin other than the United States, Puerto Rico, Canada or U.S. Virgin Islands.
Processing a Shipment with Options
1..Follow.steps.1.through.5.under.Processing.a.Single-Piece.Shipment.on.page.1.
2..In.the.Shipping.window,.select.the.Options.tab.
3...Select.the.check.box.next.to.the.option(s).you.wish.to.apply..
and.complete.the.additional.fields.as.needed.for.the.option(s).
4..Click.Process Shipment..
Note: Once you have processed all your packages and shipments, complete the End of Day process.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 2
Shipping
Processing International Shipments
When you process a package to an international destination, WorldShip can generate the necessary export documentation.
Processing a Package
1..Specify.the.receiver’s.address.
2..Select.a.UPS.service..
3..Select.a.package.type.
4..Specify.the.bill-to.information.
5..Type.a.general.description.of.the.goods.and.the.weight.of.the.package.
6...Select.the.Customs Documentation.tab.to.complete.the.necessary..
export.documentation.
7..Click.Process Shipment..
Disabling Export Documentation
If.you.currently.produce.your.own.export.documents,.you.can.disable.the.export.
documentation.feature.in.WorldShip.by.following.these.steps:.
1..From.the.Tools.menu,.select.Shipper Editor.
2..Click.Modify,.then.select.the.International.tab..
3...Clear.the.Enable Invoice,.Enable NAFTA CO.and.Enable CO.check.boxes,..
or.select.
None.under.SED,.for.the.document(s).you.do.not.wish.to.print..
During.shipment.processing,.you.can.disable.the.creation.of.an.invoice.by.doing..
the.following:.
1.
In.the.Shipping.window,.select.the.
Customs Documentation.tab.
2..Clear.the.Create an Invoice.check.box.
Note: If you disable the invoice creation feature in WorldShip, you should type the customs value in order to speed up customs clearance.
Note: International Shipments whose contents are NOT documents must have three (3) copies of the invoice and any other required export documentation attached to the lead package.
User Guide 3
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Shipping
Processing Shipments with Future Collection Dates
With WorldShip Future Date Processing, you can process shipments with a collection date of up to 183 calendar days in the future.
Activating Future Date Processing
To.process.shipments.with.future.collection.dates,.activate.this.feature.by.following.
these.steps:.
1...From.the.Tools.menu,.select.System Preferences Editor.and.the.Shipping.tab.
2...Select.the.Manually Select Collection Dates.check.box.under.Collection Date
Selection..A.warning.message.asks.you.to.confirm.your.selection.
3..Click.Yes.and.then.OK..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 4
Shipping
Processing Shipments with Future Collection Dates
(continued)
Selecting an Active Collection Date
Once.you.have.set.this.system.preference,.the.Select.Active.Collection.Date.window.
asks.you.to.choose.a.collection.date.
If.you.want.to.select.today’s.date.as.the.active.collection.date,.simply.click.
OK...
If.you.want.to.select.a.date.in.the.future,.click.the.down.arrow,.select.the.collection.
date.on.the.calendar.and.click.
OK..The.active.collection.date.you.select.will.appear.
on.the.title.bar.at.the.top.of.the.Shipping.and.Shipment.History.windows.
As.you.process.shipments,.they.will.be.listed,.by.active.collection.date,.under.
Pending.Collection.in.the.Shipment.History.window..The.letter.“A”.appears.next..
to.the.active.collection.date.
Note: If you do not require the ability to process shipments with a future date, no action is needed. Your system is already configured to process shipments for the current date.
Changing an Active Collection Date
To.change.an.active.collection.date.prior.to.processing.shipments,.follow.these.steps:.
1..In.the.Shipping.window,.select.Activities,.then.Select Active Collection Date.
2...In.the.Select.Active.Collection.Date.window,.click.the.down.arrow,.select.the.
collection.date.on.the.calendar.and.click.
OK.
3...Process.your.shipments.as.usual..They.will.appear.in.the.Shipment.History.window.
under.the.Pending.Collection.group.for.that.active.collection.date..
To.change.a.collection.date.for.shipments.that.have.been.processed:.
1...In.the.Shipment.History.window,.highlight.the.shipment.or.Pending.Collection.
group.for.which.you.want.to.change.the.date.
2..From.the.Activities.menu,.select.Change Collection Date.
3...In.the.Change.Collection.Date.window,.click.the.down.arrow,.select.the.collection.
date.on.the.calendar.and.click.
OK..The.shipment(s).appear.under.the.Pending.
Collection.group.for.that.collection.date.
For.more.information,.select.
WorldShip Help.from.the.Help.menu,.type.Future Date
Processing Procedures..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Processing Returns
UPS offers a comprehensive portfolio of return services to streamline your merchandise return process. Repeat a shipment in the Shipment History as a return or create a new return package in the Shipping window.
Creating a Return
1...Select.a.UPS.service.on.the.Service.tab.
2..Select.the.Options.tab.and.then.select.Return Services.under.Shipment Options.
3...Select.the.return.service.you.want.
4..Specify.the.merchandise.description.for.the.package.
5...If.you.select.Electronic.Return.Label,.click.Details.and.specify.the.Recipient’s.
E-mail.Address.
6..Specify.the.Collect.From.address.
7...Select.the.Service.tab,.then.select.a.package.type,.specify.the.bill-to.information.
and.type.the.weight.of.the.package.
8..Click.Process Shipment..
Note: Return Services may be limited in your area. Please visit ups.com
®
for a complete list of valid services.
Processing a Forward Shipment with a Corresponding Return Shipment
1..Enter.shipping.information.
2..Select.the.With Return Services.check.box.on.the.Service.tab.
3...Click.Process Shipment..The.forward.shipment.label.prints,.and.the.Shipping.
window.automatically.fills.in.the.address.for.the.corresponding.return.shipment.
4...Select.the.Options.tab..The.Return.Services.option.will.be.checked...
Select.the.return.service.you.want.and.enter.a.merchandise.description.
5. Click.Process Shipment..
Note: To set a preference for the With Return Services check box, go to the
Shipping tab in the System Preferences Editor.
User Guide 5
Shipping
Editing Packages and Shipments
WorldShip allows you to edit packages and shipments you have already processed, but for which you have not yet run the End of Day process.
Editing a Package or Shipment
1...Under.UPS.Collections.in.the.Shipment.History.window,.select.the.individual.
package.or.shipment.you.wish.to.edit.
2...From.the.Activities.menu,.select.Edit/Reconcile Shipment..Confirm.which..
package/shipment.you.need.to.edit.and.then.make.the.appropriate.changes..
3...Click.Process Shipment..(You.will.be.prompted.to.reapply.all.the.labels..
in.the.shipment.)
Deleting a Single Package in a Multiple-Piece Shipment
1...Under.UPS.Collections.in.the.Shipment.History.window,.select.the.shipment.
containing.the.package.you.wish.to.delete.
2...From.the.Activities.menu,.select Edit/Reconcile Shipment..Confirm.which.
package/shipment.you.need.to.edit.
3...Using.the.navigation.arrows.next.to Process Shipment,.display.the.package..
you.wish.to.delete.
4..Click.Delete Pkg..Confirm.that.you.want.to.delete.the.package.
5...Click.Process Shipment..(You.will.be.prompted.to.reapply.all.the.labels..
in.the.shipment.).
User Guide 6
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Shipping
Processing Air Freight Shipments
Processing an Air Freight Shipment
To.process.an.Air.Freight.shipment:
1..Select.the.Freight.check.box.
2..Specify.the.Ship.To.address.
3..Specify.the.Ship.From.address.
4...Specify.the.shipment-level.and.option.details,.such.as.UPS.service.and.bill-to.
information,.commodity.information,.shipping.options,.and.shipper.and.receiver.
references.and.special.instructions.
5..For.an.international.shipment,.record.the.export.document.and.goods.details.
6..Decide.if.you.wish.to.complete.your.shipment.now.or.later.
.
n
..If.you.have.not.completed.your.shipment,.you.can.save.it.as.a.draft.by.clicking.
Save.(in.the.lower.right-hand.corner)..The.shipment.is.saved.in.Shipment.History.
as.a.“Draft”.with.the.date.when.it.was.saved..If.you.created.a.Packing.List.for.the.
draft.shipment,.it.will.not.be.saved..When.you.are.ready.to.continue.working.on.
it,.select.it.from.the.Shipment.History.window.and.click.
Edit/Reconcile Ship
ment.on.the.Activities.menu.
.
n
..If.you.have.completed.your.shipment,.click.
Process.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 7
Shipping
Processing Air Freight Shipments
(continued)
Entering Commodity Information
1...Enter.information.about.each.line.item.of.your.shipment.in.the.Commodity.section.
on.the.
Service.tab..The.commodity.list.on.the.Service.tab.shows.each.item.that.
was.added.to.the.current.shipment.
2...Click.Add.to.add.each.item.to.the.commodity.list,.or.if.necessary,.click.Clear.to.
remove.items.from.the.commodity.list..There.is.no.limit.to.the.number.of.commodities.that.can.be.selected.or.added.to.the.shipment..The.limit.is.taken.care.of.during.
shipment.processing.
Note: As an alternative to manually adding commodities to the commodity list, click
Commodity Search and use the Commodity Search window to access commodities entered previously in the Commodity Editor. This search is useful when entering many commodities in a shipment.
Requesting Air Freight Rates
To.request.the.shipment.rate.for.the.current.shipment:
1. Click.Get Rate.
2..In.the.Shipment.Rates.window,.review.the.detailed.rate.information.
3..Click.OK.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 8
Shipping
Processing Air Freight Shipments
(continued)
Scheduling a Collection or Delivery of an Air Freight Shipment
To.automatically.schedule.a.delivery.during.shipment.processing.for.a.House.Account.
Air.Freight.shipper:
1..Select.the.Delivery.check.box.on.the.Service.tab.
2...Process.the.shipment.as.usual..When.you.click.Process,.the.Delivery.Request.
window.appears.
3..In.the.Delivery.Request.window:
n
Under.
Pieces Shipped As,.describe.the.handling.units.
n
Under.
Delivery,.select.a.delivery.date.and.a.delivery.time.
n
Click.
OK.
To.automatically.schedule.a.Collection.or.delivery.during.shipment.processing..
for.an.Occasional.Air.Freight.shipper:
1...Enter.the.shipment.as.usual..When.you.click.Process,.the.Collection/Delivery.
Request.window.appears.
2. In.the.Collection/Delivery.Request.window:
n
Under.
Pieces Shipped As,.describe.the.handling.units.
n
Under.
Collection/Delivery,.select.either.Collection.or.Delivery.
Note: Your selection determines the remaining active and inactive fields in this window.
n
Under.
Delivery,.select.a.delivery.date.and.a.delivery.time.
n
Under.
Requester,.provide.the.appropriate.information.or.use.the.Ship.From.
information.provided.
n
Provide.the.Collection.date,.Collection.ready.time.and.Collection.location..
closing.time.
n
Under.
Collection Location,.provide.any.additional.instructions.
Note: All other fields show the Ship From address and cannot be updated.
n
Click.
OK.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 9
Shipping
Processing Air Freight Shipments
(continued)
Viewing Air Freight Shipment History
To.view.your.Air.Freight.shipment(s),.select.the.Shipment.History.window...
An. .icon.represents.an.Air.Freight.shipment.for.a.specific.shipper.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 10
Profiles
Profile Editor
Use the Profile Editor to add, delete or modify a profile, which is a saved collection of predefined preferences, including various service options, package options, shipment options and reference numbers. Then you can assign the profile to one or more shippers.
Adding a Profile
1..From.the.Tools.menu,.click.Profile Editor.
2..In.the.Profile.Editor.Welcome.window,.click.OK.
3..Type.a.unique.name,.up.to.35.alphanumeric.characters,.for.the.Profile Name.
4...Fill.in.or.select.the.preferred.values.for.the.fields.shown.on.all.the.tabs..Your.
choices.appear.as.the.defaults.in.the.corresponding.fields.in.the.Shipping.window.
5..Click.Save Profile..
Note: If you want to base a new profile on an existing profile, select the existing profile name, modify the fields, type a unique name for the
Profile Name
and click Save Profile.
Assigning a Profile to a Shipper
1..From.the.Tools.menu,.click.Profile Editor.
2..In.the.Profile.Editor.window,.click.Shippers.
3..In.the.Shipper.Profiles.window:.
n
..To.assign.a.profile.to.a.specific.shipper,.select.the.desired.profile.for.that.shipper.
in.
Profile.next.to.the.shipper.number..
n
..To.assign.a.particular.profile.to.all.shippers,.select.the.desired.profile.in.
Assign
Profile To All Shippers.and.click.Assign..
4..Click.OK.and.then.Close..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 11
Profiles
Assigning a Profile to a Consignee
1...From.the.Tools.menu,.select.Address Book Editor..The.Address.Book.Editor.
window.appears.
2...Type.information.about.a.new.consignee.or.click.the.Search.icon
next..
to.the
Company or Name.box.to.search.for.a.consignee.in.your.address.book.
3..Select.a.profile.name.in.Profile.
4...Click.Add New Address.for.a.new.consignee.or.click.Modify Address..
for.an.existing.consignee.
5..When.you.are.finished,.click.Close..
Note: You can also assign a profile using the Shipper Editor or you can select the profile from the Shipping window.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 12
Reports
Printing Reports
Each time you complete the End of Day process, the following reports may print automatically:
Daily Shipment Detail Report
Summarises.all.the.packages.processed.since.your.last.End.of.Day.process.and.lists.
the.recipient.and.shipping.information.for.each.package.as.well.as.summary.totals..
Using.the.
System Preferences Editor, Shipment Detail Report Setup.tab,.you..
can.choose.whether.to.print.this.report.automatically.when.you.run.End.of.Day..
High Value Report
Automatically.prints.during.the.End.of.Day.process.only.if.you.processed.a.package.
with.a.Declared.Value.exceeding.a.certain.threshold..In.addition,.this.report.shows.
the.tracking.number,.package.ID,.reference.number.and.Declared.Value.of.each.high.
value.package.
Important: Be sure to give this report to your UPS driver when he or she collects the high value packages. The UPS driver signs the report and records the collection time and the total number of high value packages on the last line of this report. Since these collection details are on the report the driver takes with the packages, make a copy of the driver’s report with the collection details if you want collection confirmation for your records. Since collection details include driver’s signature and handwritten information, it cannot be reprinted.
UPS Manifest Summary (excluding U.S., Puerto Rico and Canada Origins)
Automatically.prints.during.the.End.of.Day.process.and.summarises.shipment.
information.about.the.packages.your.UPS.driver.is.to.collect..This.report.includes:.
n
.Your.account.information.
n
..A.barcode.that.includes.your.account.number,.a.unique.shipping.record.identifier.
and.the.total.number.of.packages.to.be.collected.
n
.Summary.information.so.the.UPS.driver.can.verify.what.is.to.be.collected.
n
..An.area.to.record.the.name.of.the.UPS.driver.who.collects.the.packages,..
the.collection.time.and.the.total.number.of.packages.collected.by.the.driver..
Important: Be sure to give both copies of the Manifest Summary Report to your
UPS driver when he or she collects the packages. The UPS driver scans the barcode on the report. Then the UPS driver signs both copies of the report and records the collection time and the total number of packages on the bottom of the report.
One of the copies is for your records. The UPS driver will take the other copy.
UPS Manifest Detail (excluding U.S., Puerto Rico and Canada Origins)
Automatically.prints.during.the.End.of.Day.process.and.during.the.close.out.of.
consolidated.movements.if.the.transmission.of.your.shipment.data.to.UPS.fails...
This.report.details.shipment.information.about.the.packages.your.UPS.driver..
is.to.collect..
Important: Be sure to give this report to your UPS driver when he or she collects your packages.
UPS Driver Transmission Control (excluding U.S., Puerto Rico and Canada Origins)
Automatically.prints.during.the.End.of.Day.process.and.during.the.close.out.of..
UPS.Trade.Direct.consolidated.movements.only.if.the.destination.is.other.than..
the.U.S..or.Puerto.Rico..This.report.verifies.the.successful.transmission.of.shipment..
data.to.UPS.during.the.close-out.process..
Important: Be sure to give this report to your UPS driver when he or she collects your packages.
User Guide 13
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Voiding Packages or Shipments
Voiding a Shipment from the Shipping Window
WorldShip.allows.you.to.void.shipments.you.have.already.processed.but.for.which.
you.have.not.run.the.End.of.Day.process..You.can.also.void.packages.or.shipments.
after.you.have.run.the.End.of.Day.process.
1...From.the.Shipping.window,.click.Void.to.void.or.delete.a.package.or.shipment.
2...Read.the.instructions.on.how.to.void.a.shipment.and.click.OK..The.Shipment.
History.window.appears.and.the.last.shipment.you.processed.is.highlighted.
3..Confirm.the.correct.shipment.is.highlighted..Select.another.shipment.if.needed.
4. Select.Void/Delete Shipment.from.the.Activities.menu.or.click.Void.
5. Once.you.confirm.the.void,.a.Void.icon.appears.next.to.the.shipment/packages.
For a demonstration on how to void a package, go to www.ups.com/wsvoid.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 14
Voiding Packages or Shipments
Voiding a Shipment from the Shipping Window
(continued)
Note: If the package you are attempting to void has already gone through the End of Day process and the void portal supports voids for your country, you will be taken
to the U.S. Void a Shipment application on ups.com
®
(English only). See Voiding a
Package or Shipment from the Shipment History window after End of Day below.
Voiding a Package or Shipment from the UPS Web Access Menu
1..From.the.UPS Web Access.menu,.select.UPS Void Shipments Page.
2...Type.the.tracking.number.of.the.package.or.shipment.you.want.to.void..
and.complete.the.void.
3..Return.to.WorldShip..
Voiding a Package or Shipment from the Shipment History
Window after End of Day
1...In.the.Shipment.History.window,.highlight.the.tracking.number.of.the.package..
you.want.to.void.
2..Select.Void/Delete Shipment.from.the.Activities.menu.or.click.Void.
3..Click.OK..The UPS Void Shipments Page.appears.for.you.to.complete.the.void.
4..When.you.are.finished.voiding.the.shipment,.return.to.WorldShip..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 15
Voiding Packages or Shipments
Marking a Package or Shipment as Voided in the Shipment
History Window
When.you.void.a.package.or.shipment.from.the
UPS Void Shipments Page,..
WorldShip.will.not.automatically.update.the.Shipment.History.window.to.indicate.
you.completed.the.void,.but.you.can.mark.the.package.or.shipment.as.voided..Since.
the.actual.status.of.the.package.or.shipment.will.not.change,.you.should.complete.
the.steps.necessary.to.void.the.shipment.or.package.on.the
UPS Void Shipments
Page.before.using.this.procedure..
1...In.the.Shipment.History.window,.highlight.the.package.or.shipment.you.voided.
from.the.
UPS Void Shipments Page.
2...From.the.Activities.menu,.select.Mark Shipment/Package as Voided...
Once.you.confirm.the.void,.a.
Void.icon.appears.next.to.the.shipment..
or.package.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 16
End of Day
Completing the Process
WorldShip electronically transmits your shipment detail to UPS. Separate
End of Day processes can be completed for the same collection day.
Once.you.have.finished.processing.packages.for.a.Pending.Collection.group,..
complete.the.End.of.Day.process..These.steps.should.be.completed.prior.to..
the.time.of.collection.
Completing the End of Day Process
1...Select.the.Pending.Collection.group.in.the.Shipment.History.window.and.click..
End of Day.
2...Confirm.you.wish.to.proceed..WorldShip.will.print.the.End.of.Day.reports...
For.more.information,.see.Printing Reports.
3...If.Future.Date.Processing.has.been.activated,.the.Select.Active.Collection..
window.appears..Click.the.down.arrow.to.select.the.active.collection.date..
from.the.calendar.(up.to.183.days.in.the.future)..Click.
OK.
4...Provide.applicable.reports.to.your.UPS.driver..For.more.information,..
see Printing Reports.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 17
History and Tracking
Finding Shipments
1...To.find.a.shipment.that.you.have.processed.in.the.past,.click.History..
on.the.tool.bar..
2..Click.Find.in.the.Shipment.History.window.
3...Fill.in.the.appropriate.information.you.need.to.find.the.shipment.you.are..
looking.for,.then.click.
Find.
For.more.information.about.how.to.find.shipments,.select.
WorldShip Help..
from.the.
Help.menu.and.type.Find a Shipment..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 18
History and Tracking
Tracking Packages or Shipments
Tracking from the Shipment History Window
1...To.track.a.single.package.from.the.Shipment.History.window,.select.a.package..
by.highlighting.the.tracking.number..Select.
UPS Detail Tracking Page.from.the.
Activities.menu.or.press.F8.
2...To.track.multiple.packages.from.the.Shipment.History.window:.
n
..Highlight.a.date.to.track.all.packages.shipped.on.a.specific.date.or.highlight..
a.shipment.to.track.all.packages.in.a.shipment..
n
..From.the.
Tools.menu,.select.Tracking Number Manager..In.the.Tracking.
Number.Manager.window,.in.the.1Z.tab,.click.
Add,.then.Track List.
Note: You can track packages for multiple dates and shipments by highlighting the specific date or shipment and continuing to click Add.
3...WorldShip.connects.you.directly.to.the.Tracking.Page.on.the.UPS.Web.site..
and.displays.package.information.
4..If.desired,.print.the.tracking.information.
5. Close.the.Tracking.Page.window.to.return.to.WorldShip.
Tracking from the UPS Web Site
1...From.the.UPS Web Access.menu,.select.UPS Tracking Page..WorldShip..
connects.you.directly.to.the.Tracking.Page.on.the.UPS.Web.site.
2...Type.your.UPS.tracking.numbers.on.the.Track.Packages.and.Freight.tab..
and.click.
Track.
3..Follow.the.instructions.
4..Close.the.Tracking.Page.window.to.return.to.WorldShip..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 19
Billing and Rating Features
Fuel Surcharge
UPS.fuel.surcharges.are.automatically.included.in.the.rate.displayed.for.each..
shipment..The.surcharges.can.change.potentially.from.month.to.month..A.software.
update.will.be.provided.to.you.automatically.
For.more.detailed.information.on.the.UPS.Fuel.Surcharge,.go.to.ups.com
®
.or.select.
WorldShip Help.from.the.Help.menu.and.type.Fuel Surcharge.
Cost Centre Calculator
The.Cost.Centre.Calculator.helps.you.to.update.the.shipping.charges.displayed..
by.WorldShip.for.shippers..These.updated.rates.do.not.affect.your.UPS.billed..
shipping.charges..Instead,.the.updated.rates.affect.only.the.shipping.rates.you..
charge.your.customers..
To.open.the.Cost.Centre.Calculator,.select.
Cost Centre Calculator.on.the.Tools..
menu..When.the.Cost.Centre.Calculator.opens,.you.will.notice.the.window.is..
divided.into.left.and.right.panes..Select.a.shipper.in.the.left.pane.to.display.the..
rate.categories.(that.is,.services,.accessorials.and.surcharges).in.the.right.pane..
Select.a.rate.category.in.the.left.pane.or.double-click.a.rate.category.in.the.right..
pane.to.display.all.the.items.you.can.update.for.that.category.in.the.right.pane..
For.step-by-step.instructions.on.how.to.modify.your.rates,.select.
Cost Centre
Calculator Help.from.the.Help.menu.in.the.Cost Centre Calculator..
Selecting Bill-To Information
Use.the.bill-to.fields.to.indicate.who.pays.for.the.transportation,.duty.and.tax.charges.
to.ship.a.package,.shipment.or.movement..These.fields.appear.in.several.windows,.
including.the.
Service.tab.in.the.Shipping.window..The.bill-to.fields.include:.
Bill Transportation To includes.Shipper,.Receiver.or.Third.Party.options.to.indicate.
who.pays.the.transportation.cost.to.ship.the.package,.shipment.or.movement.
Bill Duty and Tax To.includes.Shipper,.Receiver.or.Third.Party.options.to.indicate..
who.pays.the.duty.and.tax.costs.to.ship.the.package,.shipment.or.movement.
Split Duty and Tax.check.box.indicates.if.you.want.the.transportation.payer.instead.
of.the.tax.payer.to.pay.the.duty.cost.to.ship.the.package,.shipment.or.movement...
If.you.select.this.check.box,.the.Bill.Transportation.To.title.changes.to.Bill.Transportation.and.Duty.To,.and.the.Bill.Duty.and.Tax.To.title.changes.to.Bill.Tax.To..To.reverse.
this.selection,.clear.the.
Split Duty and Tax.check.box..A.confirmation.message.
appears.each.time.you.select.or.clear.this.check.box.
User Guide 20
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Billing and Rating Features
Third Party Billing
1...Process.shipments.as.outlined.on.page.1.of.this.guide..Here.are.the.steps:.
n
.Specify.the.receiver’s.address.
n
.Select.a.UPS.service.
n
.Select.a.package.type.
n
..Select.
Third Party.in.Bill Transportation To.and.the.Third.Party.Address..
window.appears.
2...In.the.Third.Party.Address.window,.type.the.address.and.account.number..
of.the.person.or.company.that.will.pay.all.of.the.charges.that.the.shipper..
would.pay.for.the.current.shipment..Then.click.
OK.
3. .In.the.Shipping.window,.type.the.weight.of.the.package.and.click..
Process Shipment.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 21
Additional Features and Functionality
Custom Toolbar
The.Toolbar.Editor.allows.you.to.select.from.a.pre-defined.list.of.buttons.and.configure.the.selected.buttons.for.use.on.a.custom.toolbar..See.Creating a Custom Toolbar..
The.Toolbar.Button.Editor.allows.you.to.configure.and.customise.the.buttons.on.a.
custom.toolbar..See.Modifying Buttons on a Custom Toolbar..You.can.dock.the.toolbar.
vertically.to.the.left.or.right.side.of.the.Shipping,.Shipment.History.and.Profile.Editor.
windows.or.float.the.toolbar.horizontally.anywhere.on.your.screen.
Creating a Custom Toolbar
1..From.the.Tools.menu,.select.Toolbar Editor..
2..In.the.Toolbar.Editor.window,.create.a.list.of.buttons.for.the.toolbar: n
..To.add.a.button,.select.the.button.in.the.
Available Buttons.box.and.click.Add..
The.button.is.added.to.the.
Selected Buttons.box.and.will.be.removed.from..
the.
Available Buttons.box.if.it.can.only.be.added.once..
n
.To.remove.a.button,.select.the.button.in.the.
Selected Buttons.box..
and.click.
Remove..
n
To.remove.all.the.buttons,.click.
Remove All..
3..Edit.the.selected.button.as.follows:
n
If.you.added.a.button.that.can.be.added.more.than.once,.the.Toolbar.Button.
Editor.window.appears.allowing.you.to.configure.the.selected.button..See.
Modifying Buttons on a Custom Toolbar.
n
If.you.added.a.button.that.can.be.added.only.once,.proceed.to.step.4..
Tip: If you want to change the defaults for the selected button, click Edit.
See Modifying.Buttons.on.a.Custom.Toolbar.
4..Arrange.the.buttons.on.the.toolbar.in.the.desired.order:
n
To.move.a.button.up,.select.the.button.and.click.
Move Up.
n
To.move.a.button.down,.select.the.button.and.click.
Move Down.
5..To.view.and.use.the.toolbar:
n
Select.the.
Enable Toolbar.check.box.to.make.the.toolbar.visible..Clear.the.check.
box.to.retain.the.information.but.not.make.the.toolbar.visible.
n
Select.the.
Dock Toolbar.check.box.to.dock.the.toolbar.on.the.right.side.of.the.
Shipping,.Shipment.History.and.Profile.Editor.windows..Clear.this.check.box..
to.float.the.toolbar.anywhere.on.your.screen.
Note: If you clear the check box and float the toolbar, you can drag and drop the toolbar and dock it on either side of the Shipping, Shipment History or Profile
Editor windows.
6..Click.OK.
Modifying Buttons on a Custom Toolbar
1..From.the.Tools.menu,.select.Toolbar Editor.
2..In.the.Toolbar.Editor.window,.add.a.new.button:
n
Select.the.button.in.the.
Available Buttons.box.
n
Click.
Add.
If.you.added.a.button.that.can.be.added.more.than.once,.the.Toolbar.Button.Editor.
window.appears.and.shows.information.for.the.selected.button..The.name.of.the.
button.appears.in.the.title.bar..Skip.to.step.4.
If.you.added.a.button.that.can.be.added.only.once,.the.name.of.the.button.appears..
in.the.
Selected Buttons.box..If.you.want.to.edit.the.button,.proceed.to.step.3;.
otherwise,.skip.to.step.7.
3..To.edit.an.existing.button.on.the.toolbar:
n
Select.the.button.in.the.
Selected Buttons.box.
n
Click.
Edit.
The.Toolbar.Button.Editor.window.appears.and.shows.information.for.the.selected.
button..The.name.of.the.button.appears.in.the.title.bar..
To.edit.a.button.that.can.be.added.more.than.once,.proceed.to.step.4;.otherwise,..
skip.to.step.5.
User Guide 22
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Additional Features and Functionality
Modifying Buttons on a Custom Toolbar
(continued)
4..Perform.the.appropriate.action:.
n
For.
Shipper Number,.click.the.down.arrow.in.the.Shipper Number.box..
and.select.a.shipper.number.
n
For.
Profile,.click.the.down.arrow.in.the.Profile.box.and.select.a.profile.
n
For.
Start Keyed Import,.select.a.map.name.in.the.Start Keyed Import.box.
n
For.
Batch Import,.select.a.map.name.in.the.Batch Import box.
n
For Batch Export,.select.a.map.name.in.the.Batch Export.box.
5..Perform.the.following.actions.as.needed:
n
To.add.a.tooltip.for.the.button,.type.up.to.80.characters.in.the.
Tooltip Text
box.or.use.the.pre-defined.tooltip.
n
To.add.a.graphic.image.on.the.button,.select.Use.Graphic.Image,.click.the.down.
arrow.in.the.
Image.box.and.select.an.image..If.you.want.a.custom.image,.click.
Browse.and.navigate.to.and.select.the.desired.image.
Note: The image type must be .bmp. The maximum size is 76 x 50 pixels, and the minimum size is 19 x 12 pixels. The default size is 38 x 25 pixels.
n
To.add.text.on.the.button,.select.Use.Text.as.Image.and.type.up.to.25.characters..
in.the.
Your Text.box.
Note: As you type text, the font will become smaller in order to fit on the button.
If you want smaller type, but with minimal characters, add spaces before and
after the text.
n
To.pick.a.background.colour.for.the.button,.click.
Background Colour..The.Colour.
window.appears..Select.a.colour.or.define.a.custom.colour.and.click.
OK.
n
To.pick.a.text.colour.for.the.button,.click.
Text Colour..The.Colour.window.
appears..Select.a.colour.or.define.a.custom.colour.and.click.
OK.
6..Click.OK..
7. Repeat.this.procedure.as.required.or.click.OK.
Using the Custom Toolbar to Download WorldShip Updates
Note: Your Internet connection method must be configured for Direct Access to the UPS Data Centre.
You.can.use.the.custom.toolbar.to.download.a.WorldShip.upgrade.
When.a.WorldShip.upgrade.notice.is.received:
1..WorldShip.does.one.of.the.following:
n
If.the.custom.toolbar.is.enabled,.WorldShip.inserts.the.Download.WorldShip.
button.in.the.first.position.on.the.toolbar.
n
If.the.custom.toolbar.is.not.enabled,.WorldShip.enables.the.toolbar.and.inserts.
the.Download.WorldShip.button.in.the.first.position.on.the.toolbar.
2...At.your.convenience,.click.Download WorldShip..WorldShip.displays.the..
Download.WorldShip.Web.page.for.your.country.and.language.
3..Follow.the.instructions.as.appropriate..
n
.When.the.download.and.install.are.completed.successfully,.WorldShip.removes.
Download WorldShip.on.the.toolbar..If.Download WorldShip.is.the.only.button.
on.the.toolbar,.WorldShip.disables.the.toolbar.
n
If.the.download.and.install.are.not.completed.successfully.(and.even.if.the.
toolbar.is.not.enabled),.the.toolbar.with.
Download WorldShip.appears.each.
time.you.start.WorldShip..Repeat.steps.2.and.3.
Custom Labels
The.Custom.Label.Editor.allows.you.to.create,.edit.and.delete.templates.for.custom.
consignee.and.doc.labels..In.order.to.print.these.labels,.you.must.set.your.system.
preferences.on.the.Printing.Setup.tab.in.System.Preferences.Editor..To.specify.which.
custom.labels.to.use,.assign.the.labels.to.print.when.using.a.profile.or.add.a.button..
to.the.custom.toolbar.
Note: You cannot edit or delete the UPS Sample templates.
User Guide 23
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Additional Features and Functionality
Creating or Editing a Consignee or Doc Label Template
1...From.the.Tools.menu,.select.Custom Label Editor..The.Custom.Label.Editor..
window.appears.
2..If.you.want.to.edit.an.existing.template:
n
Under.
Existing Templates,.select.the.template.that.you.want.to.edit.
n
Click.
Edit..The.Edit.Template.window.appears.
n
Skip.to.step.6.
3...If.you.want.to.create.a.template.based.on.an.existing.template,.such..
as.a.UPS.Sample.template:
n
Under.
Existing Templates,.select.the.template.on.which.you.want.to.base..
the.template.
n
Click.
Copy..The.Copy.Template.window.appears.
n
Enter.a.template.name.consisting.of.up.to.50.characters.in.the.Enter.the.Name..
of.the.
New Template.box.and.click.OK..The.Edit.Template.window.appears.
n
Skip.to.step.6.
4..If.you.want.to.delete.an.existing.template:
n
Under.
Existing Templates,.select.the.template.that.you.want.to.delete.
n
Click.
Delete..A.message.appears.asking.you.to.confirm.the.deletion.
n
Click.
Yes..The.Custom.Label.Editor.window.appears.
n
Skip.to.step.10.
5..If.you.want.to.create.a.new.template:
n
Under.
New Template,.click.the.down.arrow.in.the.Template Type.box..
and.select.a.type.of.label.
n
Enter.a.name.consisting.of.up.to.50.characters.for.the.new.template..
in.the.
Template Name.box.
n
Click.
Create..The.Edit.Template.window.appears.
6..Add.each.element.to.the.canvas.using.one.of.the.following.add.options:
.
Note: A Tooltip appears when you point to most elements you place on the canvas.
n
Add.a.Field.—.Click.the.down.arrow.in.the.
WorldShip Fields.box.and.select.a.
field.category..Using.the.field.list.under.the.field.category,.select.a.field,.click.
Add Field.and.click.the.desired.location.on.the.canvas.to.place.the.field.
n
Add.Custom.Text.—.Type.the.text.up.to.45.characters.in.the.
Custom Text.box,.
click.
Add Text.and.click.the.desired.location.on.the.canvas.to.place.the.text.
n
Add.a.Field.and.Text.—.Select.a.field.in.the.field.list,.type.the.text.in.the.
Custom
Text.box,.click.Add Field & Text.and.click.the.desired.location.on.the.canvas..
to.place.the.field.and.text.
n
Add.an.Image.—.Click
Add Image..In.the.Add.Image.window,.supply.the.path..
to.the.image.or.click.
Browse.and.browse.to.and.select.the.image..Then.click..
the.desired.location.on.the.canvas.to.place.the.image.
Note: The image type must be .bmp or .pcx.
n
Add.a.Horizontal.Line.—.Click.
Add Line,.click.and.hold.the.left.mouse.button..
to.indicate.the.beginning.of.the.line.on.the.canvas,.drag.the.line.to.its.end..
and.release.the.left.mouse.button.
7..Modify.the.properties.of.the.fields.and.text.placed.on.the.canvas.as.needed: n
Select.the.item.on.the.canvas.
n
Under.
Field Properties,.change.the.font.and.alignment,.make.the.text.bold..
and.define.a.barcode.
n
Under.the.
WorldShip Fields.box,.change.the.field.length.
n
Click.
Modify.
8..Remove.field(s).on.the.canvas.as.follows: n
To.remove.one.field,.select.the.field.on.the.canvas.and.click.
Remove...
A.message.asks.you.to.confirm.the.deletion..Click.
Yes,.and.the.field.is..
removed.from.the.canvas.
n
To.remove.all.fields,.click.
Remove All..A.message.asks.you.to.confirm..
the.deletion..Click.
Yes,.and.all.fields.are.removed.from.the.canvas.
9...To.test.the.custom.label,.click.Print Test Label..The.label.prints.using..
the.current.label.printer.selection.in.system.preferences.
10..Click.OK.
User Guide 24
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
Additional Features and Functionality
Selecting Custom Consignee and Doc Labels
Once.you.have.created.custom.consignee.or.doc.labels.using.the.Custom.Label.Editor,.
you.can.select.the.custom.labels.to.print.
1. Do.one.of.the.following:
n
To.associate.a.custom.label.with.a.profile,.click.
Select Custom Label..
in.the.Profile.Editor.window.
n
To.select.a.custom.label.while.creating.a.shipment,.click.
Select Custom Label..
on.the.custom.toolbar..See.Creating a Custom Toolbar.
2. In.the.Select.Custom.Label.window:
n
For.a.small.package.shipment,.click.the.down.arrows.in.the.
Shipment Doc
Label, Package Doc Label.and.Consignee Label.boxes.and.select.custom.labels..
as.needed.
n
For.an.Air.Freight.shipment,.click.the.down.arrows.in.the.
Air Freight Doc Label.
and.
Consignee Label.boxes.and.select.custom.labels.as.needed.
n
For.a.Ground.Freight.shipment,.click.the.down.arrows.in.the.
Ground Freight Doc.
Label.and.Consignee Label.boxes.and.select.custom.labels.as.needed.
Note: On remote workstations, template names are appended with (Admin) or (Remote) to distinguish who created the templates.
3..Click.OK.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 25
Resources
Accessing Help
You.have.several.options.for.accessing.help:
1. Within the software:.
WorldShip Help
n
..To.search.for.specific.information,.select.
WorldShip Help.from.the.Help.menu...
On.the.
Index.tab,.type.the.name.of.the.task,.term.or.concept.and.press.Enter.
n
..To.find.general.information.about.WorldShip,.select.
WorldShip Help.from.the.Help.
menu,.select.the.
Contents.tab.and.select.a.topic.
n
..To.find.help.for.a.specific.window,.click.the.
?.in.the.top.right.corner.(if.available).
and.then.a.field,.click.the.
Help.button.(if.available).or.hold.down.the.Shift.key..
and.click.
F1.
n
..The.WorldShip.User.and.Installation.Guides.are.available.in.a.*.pdf.formatted.file..
for.viewing.and.printing..Make.sure.you.install.the.free.Adobe
®
.Reader
®
.software.
that.can.be.downloaded.from.adobe.com..Follow.the.steps.below.to.obtain.a.copy.
of.the.Guides:
.
1. From.the.Help.menu,.click.WorldShip User Guides.
.
2. In.the.Access.User.Guides.page,.click.the.Download.link.for.the.desired.guide.
.
3..View.and.print.the.document.as.needed.
2. By phone:
If.you.have.technical.questions.about.WorldShip.that.cannot.be.answered.by.this.
guide.or.the.Installation Guide.found.on.ups.com,.call.the.technical.support.number.
listed.on.the.following.page.
Be.sure.you.have.the.following.information.when.you.call: n
..Your.UPS.account.number.and.WorldShip.Software.Version.(found.in.the.lower.
right-hand.corner.of.the.WorldShip.screen).
n
..Name.and.version.of.your.PC.operating.system.and.type.of.printer.
n
..Communication.method.(Direct.Access.or.Dial-up.Access).
*Also available are useful FAQs and e-mail addresses for technical support.
UPS, the UPS brandmark, the colour brown, ups.com, WorldShip and Quantum View Notify are service marks, trademarks or registered trademarks of United Parcel Service of America, Inc.
Adobe Reader is a registered trademark of Adobe Systems Incorporated. All rights reserved.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 26
Resources
Technical Support Numbers
If.you.have.questions.about.WorldShip.that.cannot.be.answered..
by.this.guide.or.WorldShip.Help,.call.the.following.numbers:.
Afghanistan ....................................................9647814318252
Argentina ........................................................ 0 800 888 8150
Armenia ........................................................ 10 3741 27 30 90
Australia ............................................................. 1800 148 934
Austria ................................................................ 0800 312 407
Azerbaijan ............................................. +10 99 412 493 39 91
Belarus .......................................................... 375-17-227-2233
Belgium ................................................................ 0800 21 877
Bosnia ................................................................... 033 466 310
Brazil ............................................................. 55 11 569 46606
Canada ..............................1-888-UPS-TECH (1-888-877-8324)
Chile ................................................................... 562 685 0755
China, People’s Republic of .......................... 10 800 852 0698
Colombia ............................................................ 571 423 8775
Cyprus .................................................................... 77 77 7200
Czech Republic ...................................................... 800 143268
Denmark .................................................................80 33 22 55
Dominican Republic .................. 809 549 2777, 829 420 7947
Estonia ............................................................... 372 666 47 00
Finland ............................................................... 0800 187 722
France ................................................................. 0805 025 550
Germany ........................................................... 0800 100 2630
Greece ...............................................................210-99 84 334
Hong Kong ............................................................... 8206 2133
Hungary ............................................................... 06 80016482
India ............................................................00 0800 852 1113
Indonesia .....................................................001 803 852 3670
Ireland, Republic of ............................................ 1800 202 227
Israel .................................................... 00-972-(0) 56-890028
Italy ...................................................................... 800 122 732
Japan ................................................................ 00531 85 0020
Korea, South .................................................00798 8521 3669
Kyrgyzstan ................................................... +996 312 699 988
Latvia .......................................................................... 7805643
Lithuania ..........................................................370-37-350505
Luxembourg .......................................... FR: 00 33 8050 10365
Malaysia ............................................................. 1800 80 4709
Mexico .......................................................... 01 800 714 65 35
Monaco........................................................00 33 8050 10365
Netherlands...................................................... 0800 222 5587
New Zealand ...................................................... 0800 443 785
Nigeria................................234 1 2704981-5, 234 1 2704992
Norway ................................................................... 800 32 255
Philippines ........................ 1 800 765 8065, 1 800 808 50020
Poland ................................................................ 022 203 0321
Portugal ................................................................ 800 783 458
Puerto Rico ........................1-888-UPS-TECH (1-888-877-8324)
Romania ......................................................... 40 21 233 88 77
Russia .............................................................. 7 49 5961 2211
Saudi Arabia ....................... 966 1 462 6655, ext. 528 and 579
Singapore ........................................................... 800 852 3362
Slovakia .................................................. +421 (0)2 58250 281
Slovenia ............................................................. 04/ 281 12 42
South Africa................................................... +27 11 922 9200
Spain ................................................................... 900 22 58 77
Sweden............................................................... 020 120 2255
Switzerland ....................................................... 0800 82 25 54
Taiwan .............................................................. 00801 855 662
Thailand.......................................................001 800 852 3658
Turkey .......................................................... 90(212) 444 0066
United Arab Emirates ........800-4774 (Local), + 971-4-339-1939
United Kingdom ............................................... 0800 331 6010
United States ......................................................888-553-1118
Uzbekistan ................................................... +9987 1 120 3838
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 27
Dangerous Goods Shipments
About Dangerous Goods
Dangerous Goods is a contract service available in select countries. After upgrading, from the Tools menu, select System Preference Editor, then click the Dangerous Goods tab. You should configure the default settings for the
Chemical Record data source and the printing of Dangerous Goods documen tation. WorldShip will import Chemical Records from an existing external data source or a WorldShip data source.
Editing a Dangerous Goods Chemical Record
The.Dangerous.Goods.Chemical.Record.Editor.allows.the.shipper.to.view,.delete..
or.modify.an.existing.Dangerous.Goods.record.which.can.then.be.stored.in.the.
Personal.Chemical.Table.
To edit a Dangerous Goods (DG) record:
1...To.enter.a.new.chemical.record,.select.New Record.from.the.DG.Reference.
drop-down.box.in.the.
Options.tab.in.the.Shipping.window.(the.New.Record.option.
only.appears.if.you.selected.WorldShip.as.a.database.resource).
2...The.Dangerous.Goods.Chemical.Record.Editor.window.appears..Regulation Set..
is.selected.and.disabled..The.information.for.
Quantity, Unit of Measure.and.
Packaging Type.is.required,.and.the.Transportation Mode.is.obtained.from..
the.
Regulation Set.
3...When.you.click.Save,.WorldShip.prompts.you.for.any.missing.information..
and.informs.you.that.the.chemical.record.is.saved.to.the.Chemical.Table.
4...When.you.click.Delete,.WorldShip.prompts.you.to.confirm.the.deletion..
of.the.current.record.from.the.Chemical.Table.
5...When.you.click.Clear,.WorldShip.alerts.you.with.a.warning.message.if.the..
chemical.record.was.modified.and.prompts.you.to.clear.or.preserve.the.editor.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 28
Dangerous Goods Shipments
Viewing a Dangerous Goods Chemical Record
You can view chemical records from the Personal Chemical Table or the UPS
Chemical Table by selecting the Dangerous Goods Chemical Record Viewer on the Tools menu from the Shipping window or by clicking View Chemical
Records on the Dangerous Goods Chemical Record Editor.
To view a record from the Personal Chemical Table:
1...In.the.Dangerous.Goods.Chemical.Record.Viewer.window,.the.Chemical Table.
defaults.to.Personal,.the.
Regulation Set.defaults.to.All.and.the.Search.Results.
window.displays.all.records.for.all.regulation.sets.that.currently.exist.in.the.
Personal.
Chemical Table..You.can.enter.specific.search.criteria.and.filter..
search.results.
2. Select.a.record.and.look.under Record Details.for.the.record’s.fields.and.values.
3. To.delete.the.selected.record,.click.Delete.and.then.confirm.the.deletion.
To view a record from the UPS Chemical Table:
1. .In.the.Dangerous.Goods.Chemical.Record.Viewer.window,.select.UPS.under.
Chemical Table. Regulation Set.defaults.to.the.first.regulation.set.in.the.table..
The.search.criteria.include.the.
Regulation Set,.Identification Number.and.
Proper.Shipping Name..Search Results.displays.all.records.with.the.same.
regulation.set.determined.by.the.value.set.in.the.
Regulation Set.
2. Record Details.displays.the.value.or.content.of.the.currently.selected.record...
You.cannot.delete.the.selected.record.
3. You.can.add.UPS.Chemical.data.to.your.Personal.Chemical.Table.for.use..
on.Dangerous.Goods.shipments.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 29
Dangerous Goods Shipments
Processing a Dangerous Goods Shipment
1..Specify.the.Ship.To.address.
2. Specify.the.Ship.From.address.
3. Specify.the.shipment-level.and.option.details,.such.as.UPS.service.and.bill-to.
information,.commodity.information,.shipping.options,.shipment.dimensions,.
shipment.description,.shipment.reference.numbers.and.a.packing.list.
4..On.the.Options.tab,.select.Dangerous Goods.
5...Click.the.down.arrow.in.the.Current Regulation Set.box.and.select.the.appropriate.regulation.set.
6. .Click.the.down.arrow.in.the.DG Reference 1.box.and.select.a.DG.reference..
or.click.
Details.to.search.for.the.DG.reference.
7. Repeat.steps.5.and.6.if.you.have.additional.Dangerous.Goods.in.your.shipment...
If.not,.click
Process Shipment..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 30
UPS Trade Direct
®
Shipments
About UPS Trade Direct
UPS.Trade.Direct.provides.freight.consolidation,.air,.ocean.and.ground.transportation,.
customs.clearance.and.direct.delivery.to.multiple.addresses.within.the.destination.
country,.all.through.a.single.source.
A.consolidated.movement.can.consist.of.UPS.Small.Package.child.shipments.and/or.
LTL/TL.child.shipments.
UPS.Trade.Direct.is.a.contractual.service..For.more.information,.contact.your.UPS.
Account.Manager.or.visit.our.Web.site.at.ups-scs.com/support/trade-direct.html.
Processing UPS Trade Direct Shipments
To.process.a.consolidated.movement.with.UPS.Trade.Direct:
1. Call.your.UPS.Account.Representative.and.obtain.a.UPS.Trade.Direct.contract.
2...Use.the.Shipper.Editor.and.the.System.Preferences.Editor.to.set.your.preferences.
for.UPS.Trade.Direct.processing..
3. Enter.a.consolidated.movement..See.Entering Consolidated Movements.
4...Process.a.child.shipment.and.associate.it.to.an.open.consolidated.movement...
See.Processing UPS Small Package Child Shipments, Processing LTL/TL Child
Shipments and Associating Child Shipments.with.Consolidated Movements.
5...Edit.the.consolidated.movement.and.associated.child.shipments.if.needed...
See.Editing Child Shipments or Consolidated Movements..
6..Close.out.the.consolidated.movement..See.Closing Out Consolidated Movements.
7...Track.the.consolidated.movement.and.its.associated.child.shipments,.as.needed..
See.Tracking Child Shipments and Consolidated Movements..
8..Import.or.export.child.shipments,.as.needed..
Note: For more information on UPS Trade Direct, select WorldShip Help from the
Help menu and type About.UPS.Trade.Direct.
User Guide 31
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
UPS Trade Direct
®
Shipments
Entering Consolidated Movements
To.enter.a.new.consolidated.movement:.
1...From.the.Activities.menu,.select.Trade Direct Manager..The.UPS.Trade.Direct.
Manager.window.appears..
2...Click.Enter New Movement..The.Enter.Consolidated.Movement.—.Step.1.of.2.
window.appears.
3...Under.Contract Information,.select.a.Shipper Number..WorldShip.auto.matically.
displays.the.other.fields.under.
Contract Information..
4...Under.Consolidated.Movement.Details:.
n
..Specify.the.
Target Ready Date and Time, Number of Units, Gross Volume and Gross Weight.
n
..Select.the.
Unit of Measure.
n
..Type.a.description.of.the.goods.in.
Description of Goods.
n
..Specify.the.bill-to.information.
Note: If you select Third Party, click the “...” button. In the Third Party Address window, specify the address information for the third party and click OK.
n
..Specify.the.
Shipper Reference.(as.needed).
n
..Clear.the.
Collection Address Same as Shipper Address.check.box.to.specify..
a.collection.address.for.the.consolidated.movement.in.the.Collection.Address.
window..The.“...”.button.appears.next.to.the.
Collection Address Same as
Shipper Address.check.box..Click.the.“...”.button.to.display.and.edit.the.
collection.address.information.
n
..Select.the.
Dangerous Goods.check.box.(as.needed).
5...Click.Next..The.Enter.Consolidated.Movement.—.Step.2.of.2.window.appears..
6...Under.Estimated.Customs.Value,.type.the.Customs.Value.and.select.a.Currency.
.
Note: These fields are shown only if the origin CFS is U.S., Canada or Australia.
7...Under.Consolidated.Movement.Invoice,.specify.the.Terms of Sale, Reason
for Export,.Declaration Statement.and.Additional Comments.
8. Clear.the.Importer (Sold To) Same as Ship To.check.box.to.specify.an..
importer.address..The.“...”.button.appears.next.to.the.
Importer (Sold To)
Same as Ship To.check.box..Click.the.“...”.button.to.display.and.edit.the..
importer.address.information.
9. Click.Quantum View Notify
®
.to.display.the.Quantum.View.Notify.Recipients.
(Consolidated.Movement).window.and.enter.recipient.information.
10. Click.Finish..The.UPS.Trade.Direct.Manager.window.reappears.with.the.new.
consolidated.movement.selected.
User Guide 32
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
UPS Trade Direct
®
Shipments
Associating Child Shipments with Consolidated Movements
Each.child.shipment.must.be.associated.with.(or.assigned.to).a.consolidated.movement.
before.the.child.shipment.can.be.processed..This.association.can.occur.in.one.of..
two.ways:.
n
..Process.a.child.shipment.and.then.select.the.consolidated.movement.you.want..
to.associate.with.the.child.shipment..See.Processing UPS Small Package Child
Shipments or Processing LTL/TL Child Shipments..
n
..Select.the.consolidated.movement.you.want.to.associate.with.a.child.shipment.
before.you.process.the.child.shipment..See.the.instructions.below..
To.select.the.consolidated.movement.before.you.process.a.child.shipment:
1...On.the.Activities.menu,.click.Trade Direct Manager..The.UPS.Trade.Direct.
Manager.window.appears..
2..Do.one.of.the.following:.
n
..If.the.desired.open.consolidated.movement.does.not.appear.in.the.list,..
enter.a.new.movement..
n
..If.the.desired.open.consolidated.movement.appears.in.the.list,.select..
the.consolidated.movement.from.the.list..
3...Click.Select Movement..The.Select.Consolidated.Movement.window.appears...
Click.
OK.to.select.the.movement.and.return.to.the.Shipping.window.
4...Process.a.child.shipment..See.Processing.UPS Small Package Child Shipments or.Processing LTL/TL Child Shipments.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 33
UPS Trade Direct
®
Shipments
Processing UPS Small Package Child Shipments
A.UPS.Trade.Direct.UPS.Small.Package.child.shipment.is.processed.similarly..
to.a.non-UPS.Trade.Direct.UPS.Small.Package..Follow.the.steps.below.and.refer..
to.Processing Shipments.
To.process.a.child.shipment.before.selecting.a.consolidated.movement:.
1. .In.the.Shipping.window,.click.the.down.arrow.in.the.Shipper.box.and.select..
a.Trade.Direct.shipper..WorldShip.fills.the.
Ship From.tab.with.the.destination..
CFS.and.the.
Country/Territory.box.on.the.Ship To.tab.with.the.destination..
CFS.Country/Territory.
2...Enter.the.Ship.To.information.on.the.Ship To.tab..Click.the.down.arrow.in.the.
Country/Territory.box.and.select.the.Ship.To.country.of.the.ultimate.consignee...
You.can.use.the.Distribution.List.feature..
3...Enter.information.on.the.Service, Options,.Detail,.Reference.and.Customs
Documentation.(if.applicable).tabs..Ensure.that.the.LTL/TL Shipment.check..
box.on.the.
Service.tab.is.not.selected..
4...Click.the.Add.button.(U.S./Puerto.Rico/Canada.DCFS.only)..If.your.destination..
CFS.is.a.country.other.than.U.S./PR/CA,.indicate.the.total.number.of.packages..
on.the.Shipping.window..Click.
Process Child Shipment.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 34
UPS Trade Direct
®
Shipments
Processing UPS Small Package Child Shipments
(continued)
The.Select.Consolidated.Movement.window.appears..If.this.child.shipment.is..
associated.with.a.consolidated.movement,.the.Select.Consolidated.Movement.
window.does.not.appear..Skip.to.step.7.
5...Click.OK,.then.select.the.consolidated.movement.in.the.UPS.Trade.Direct.
Manager.window.and.click.
Select Movement..The.Select.Consolidated..
Movement.window.appears..
6..Review.the.information.and.click.OK..The.Shipping.window.appears.
7...If.this.is.a.multiple-piece.shipment,.click.Add.to.add.the.first.package..For.each.
additional.package,.enter.the.package.information.and.click.
Add..
8...When.you.are.finished,.click.Process Child Shipment..WorldShip.generates..
the.labels.and.documents.
Note: The Shipment History window shows the consolidated movement and its associated child shipments.
For.more.information,.see.Processing LTL/TL Child Shipments.and.Associating Child
Shipments with Consolidated Movements..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 35
UPS Trade Direct
®
Shipments
Processing LTL/TL Child Shipments
To.process.an.LTL/TL.child.shipment.before.selecting.a.consolidated.movement:
1...In.the.Shipping.window,.click.the.down.arrow.in.the.Shipper.box.and.select..
a.UPS.Trade.Direct.shipper..WorldShip.fills.the.
Ship From.tab.with.the.des.tination.
CFS.and.the.
Ship To.tab.with.the.destination.CFS.Country/Territory.
2...Select.the.LTL/TL Shipment.check.box.on.the.Service.tab..The.LTL/TL.tab.
replaces.the.
Service.tab.to.allow.entry.of.LTL/TL.information..
3...Enter.Ship.To.information.on.the Ship To.tab..You.cannot.use.the.Distribution..
List.feature..
4...Enter.information.on.the.LTL/TL,.Options,.Detail,.Reference.and.Customs
Documentation.(if.applicable).tabs.as.needed.
n
..On.the.
LTL/TL.tab.under.Shipment,.select.a.UPS Service,.specify.the.bill-to.
information.and.type.a.
General Description of Goods.
n
..On.the
LTL/TL.tab.under.Freight Line.and.Handling Unit,.select.the.Freight
Class and.a.Package Type.for.a.single.handling.unit.and.type.the.dimension..
of.one.piece.of.the.handling.unit.in.Length,.Width.and.Height..In.addition,.type.
the.number.of.pieces.in.a.single.handling.unit.in.Pieces.on.Pallet.(Package..
Type.must.be.Pallet/Skid).and.a.general.description.of.a.single.handling.unit..
in.Description.
n
..On.the.
LTL/TL.tab.under.Weight,.type.the.weight.of.a.single.handling.unit..
in.Handling.Unit.
n
..On.the.
Options.tab,.select.options.as.appropriate.
n
..On.the.
Detail.tab,.type.special.instructions.pertaining.to.the.current.shipment..
in.Special.Handling.for.Shipment.
n
..On.the.
Reference.tab,.type.Reference Number 1.and.Reference Number 2.
n
..On.the.
Customs Documentation.tab.(if.displayed),.prepare.the.necessary.
documents.for.this.shipment..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 36
UPS Trade Direct
®
Shipments
Processing LTL/TL Child Shipments
(continued)
5...Click.Add Line..The.Select.Consolidated.Movement.window.appears...
If.this.child.shipment.is.associated.with.a.consolidated.movement,.the.Select.
Consolidated.Movement.window.does.not.appear..Skip.to.step.9..
6. Click.OK..The.UPS.Trade.Direct.Manager.window.appears.
7...Select.the.consolidated.movement.you.want.to.associate.with.the.child..
shipment.and.click.
Select Movement..The.Select.Consolidated.Movement.
window.appears.
8. Click.OK..The.Shipping.window.appears.
9...If.this.is.a.multiple-piece.shipment,.click.Add Line.to.add.the.first.freight.line...
For.each.additional.freight.line,.enter.the.necessary.information.and.click..
Add Line..
10...When.you.are.finished,.click.Process Child Shipment..WorldShip.generates..
the.labels.and.documents.
Notes: If the LTL/TL Pallet Label Processing window appears, enter the required data.
The Shipment History window shows the consolidated movement and its associated child shipments.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 37
UPS Trade Direct
®
Shipments
Editing Child Shipments or Consolidated Movements
Editing an Open Consolidated Movement:
1...From.the.Activities.menu,.select.Trade Direct Manager..The.UPS.Trade.Direct.
Manager.window.appears..
2..Select.the.consolidated.movement.that.you.want.to.edit.
3...Click.Edit Movement..The.Edit.Consolidated.Movement.—.Step.1.of.2..
window.appears.
4...Edit.the.available.fields.as.necessary.and.click.Next..The.Edit.Consolidated.
Movement.—.Step.2.of.2.window.appears.
5..Edit.the.available.fields.as.necessary.and.click.Finish..
Editing a Child Shipment Associated with an Open Consolidated Movement:
1...Under.UPS.Consolidated.Movements.in.the.Shipment.History.window,..
click.the.
+.symbol.next.to.Open.Movements..
2..Select.the.child.shipment.that.you.want.to.edit.
3...From.the.Activities.menu,.select.Edit/Reconcile Shipment..A.confirmation.
message.appears.
4. Click.Yes..The.Shipping.window.appears.and.shows.the.child.shipment.
5..Edit.the.child.shipment.and.click.Process Child Shipment..
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 38
UPS Trade Direct
®
Shipments
Closing Out Consolidated Movements
Closing Out One Consolidated Movement:
1...From.the.Activities.menu,.select.Trade Direct Manager..The.UPS.Trade.Direct.
Manager.window.appears.
2..Select.the.consolidated.movement.you.want.to.close.out.
3..Click.Close Out Movement..A.confirmation.message.appears.
4...Click.Yes..WorldShip.prints.the.labels.and.documents..WorldShip.will..
upload.Package.Level.Detail.(PLD).during.closeout;.no.other.End.of.Day..
processing.is.required..
Closing Out Multiple Consolidated Movements:
1. Select.multiple.movements.in.the.UPS.Trade.Direct.Manager.window.
2...Click.Close Out Movement..WorldShip.closes.out.the.selected.movements..
in.the.order.in.which.they.appear.
Note: If you attempt to close out a consolidated movement without an associated child shipment, WorldShip asks if you want to permanently delete the movement.
Click Yes to delete the consolidated movement, or click No to cancel the close out and keep the consolidated movement on your system.
If you attempt to close out a consolidated movement with a shipment that contains goods with different currencies, the Enter Invoice Totals window appears. Using this window, enter the invoice currency and amounts for the consolidated movement.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 39
UPS Trade Direct
®
Shipments
Tracking Child Shipments and Consolidated Movements
Tracking.UPS.Trade.Direct.child.shipments.is.similar.to.tracking.other.types..
of.shipments..
The.following.differences.in.tracking.functionality.pertain.to.UPS.Trade.Direct..
shipments.only: n
..The.Shipment.History.window.shows.a.UPS.Consolidated.Movements.category..
Under.this.category,.Deferred.Shipments,.Imported.Shipments,.Open.Movements.
and.Date-Time.(Closed).can.appear.
n
..You.can.track.consolidated.movements.and.associated.child.shipments.under..
the.Date-Time.(Closed).category.by.using.the.following.numbers:.
. —.Unique.Shipment.Identifier.(USI).
. —.Sub.Pro.Number.
. —.1Z.Tracking.Number.
n
..When.you.select.a.child.shipment.or.consolidated.movement.in.the.Shipment.
History.window,.information.about.the.shipment.or.movement.appears.on.the.right.
side.of.the.window.
n
..From.the.Tracking.Number.Manager.window,.select.the.
Sub Pro/USI.tab.and.click.
Track List.to.track.only.one.tracking.number.type.at.a.time.—.either.Sub.Pro.or.USI..
If.your.list.contains.both.types,.the.Tracking.Number.Manager.tracks.one.number.
type.and.then.reappears.to.allow.you.to.continue.tracking.
© 2012 United Parcel Service of America, Inc. All rights reserved.
01/12
User Guide 40
Download
Advertisement
Key features
automate shipping tasks
process UPS shipments
print labels and invoices
transmit shipping information
track shipments
Frequently asked questions
Specify the receiver's address, select a UPS service, select a package type, specify the bill-to information, enter the total shipment weight and the number of packages, select shipment and package options that apply to all packages, enter dimensional weight on the Detail tab, as needed. Click Process Shipment.
From the Shipping window, click Void to void or delete a package or shipment. Read the instructions on how to void a shipment and click OK. The Shipment History window appears and the last shipment you processed is highlighted. Confirm the correct shipment is highlighted. Select another shipment if needed. Select Void/Delete Shipment from the Activities menu or click Void. Once you confirm the void, a Void icon appears next to the shipment/packages.
To track a single package from the Shipment History window, select a package by highlighting the tracking number. Select UPS Detail Tracking Page from the Activities menu or press F8. To track multiple packages from the Shipment History window: Highlight a date to track all packages shipped on a specific date or highlight a shipment to track all packages in a shipment. From the Tools menu, select Tracking Number Manager. In the Tracking Number Manager window, in the 1Z tab, click Add, then Track List. WorldShip connects you directly to the Tracking Page on the UPS Web site and displays package information. If desired, print the tracking information. Close the Tracking Page window to return to WorldShip.