HP Compaq 6715b Notebook PC Maintenance and Service Guide
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HP Laptop Docking Station provides desktop convenience with full port replication capability in a space-saving design. The easy docking system provides port replication and cable management. It's compatible with various HP Compaq and HP laptops listed in the manual. With HP Smart Adapter, it can charge the docked PC.
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Maintenance and Service
Guide
HP Docking Station
HP Advanced Docking Station
Document Part Number: 381882-003
May 2007
This guide is a troubleshooting reference used for maintaining and servicing the HP Docking Station and the HP Advanced
Docking Station. It provides comprehensive information on identifying docking station features, components, and spare parts; troubleshooting problems; and performing disassembly procedures.
© Copyright 2005–2007 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Docking Station
HP Advanced Docking Station
Third Edition: May 2007
First Edition: January 2005
Document Part Number: 381882-003
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.2 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.3 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2 Troubleshooting
2.1 Troubleshooting Checklist . . . . . . . . . . . . . . . . . . . . 2–2
2.2 Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . 2–2
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Major Components . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
3.3 Miscellaneous Spares Kit . . . . . . . . . . . . . . . . . . . . . 3–4
3.4 Sequential Part Number Listing . . . . . . . . . . . . . . . . 3–6
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–2
4.4 Packaging and Transporting Precautions . . . . . . . . . 4–3
4.5 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–4
4.6 Grounding Equipment and Methods . . . . . . . . . . . . . 4–4
Maintenance and Service Guide iii
Contents
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Preparing the Docking Station for Disassembly . . . . 5–2
5.3 Installing the Cable Lock . . . . . . . . . . . . . . . . . . . . . 5–4
6 Specifications
A Screw Listing
B Connector Pin Assignments
C Power Cord Set Requirements
Index
iv Maintenance and Service Guide
1
Product Description
The HP Docking Station and HP Advanced Docking Station provide desktop convenience with full port replication capability in a space-saving design. The easy docking system provides port replication and cable management in one product. The advanced docking station also provides a MultiBay II slot and an
ExpressCard slot.
Maintenance and Service Guide 1–1
Product Description
HP Advanced Docking Station and HP Smart Adapter
1–2
HP Docking Station and HP Smart Adapter
Maintenance and Service Guide
Product Description
The HP Docking Station and HP Advanced Docking Station are compatible with the following computer models:
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
HP Compaq nc2400 Notebook PC
HP Compaq nc4200 and nc4400 Notebook PCs
HP Compaq tc4200 and tc4400 Tablet PCs
HP Compaq nc6110, nc6120, and nc6140 Notebook PCs
HP Compaq nx6110 and nx6120 Notebook PCs
HP Compaq nc/nx6115 and nc/nx6125 Notebook PCs
HP Compaq nc6220 and nc6230 Notebook PCs
HP Compaq nx6320, nc6320, and nx6310 Notebook PCs
HP Compaq nx6325 and HP Compaq nx6315 Notebook PCs
HP Compaq nc6400 Notebook PC
HP Compaq 6510b and 6515b Notebook PCs
HP Compaq 6710s, 6710b, 6715s, and 6715b Notebook PCs
HP Compaq nx7400 Notebook PC
HP Compaq nc8200, nw8200, and nx8200 Notebook PCs
HP Compaq nw8440, nc8430, and nx8420 Notebook PCs
HP Compaq 8510w and 8510p Notebook PCs
HP Compaq 8710w and 8710p Notebook PCs
HP Compaq nw9440 and nx9420 Notebook PCs
Maintenance and Service Guide 1–3
Product Description
1.1 Features
■
■
■
■
■
■
■
■
Integrated cable lock slot
Security slot (for standard cable lock)
HP Smart Adapter external AC adapter (charges docked PC)
Lights (power, docking)
Integrated MultiBay II (advanced docking station only)
MultiBay II activity light (advanced docking station only)
ExpressCard slot (advanced docking station only)
Dual-link DVI support for following computer models:
❏
❏
HP Compaq 8510p and 8510w Notebook PC
HP Compaq 8710p and 8710w Notebook PC
1–4 Maintenance and Service Guide
Product Description
■
❏
❏
❏
Connectors:
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
❏
Monitor stand port
External monitor port
Serial port
Parallel port
Keyboard connector
Mouse connector
Audio-out (headphone) jack
Audio-in (microphone) jack
Digital video (DVI) port
Composite video jack
RJ-45/Ethernet (network) jack
RJ-11 (modem) jack
Universal Serial Bus (USB) 2.0 ports
◆
◆
Docking station—3 USB 2.0 ports
Advanced docking station—5 USB 2.0 ports
Powered USB port
S-Video-out jack
Power connector
Maintenance and Service Guide 1–5
Product Description
1.2 External Components
The external components on the top of the docking station are shown in the following illustration and described in Table 1-1.
Top Components, Docking Station
1–6 Maintenance and Service Guide
Product Description
Item
1
2
3
4
5
6
7
Table 1-1
Top Components, Docking Station
Component
Power button
Power light
Docking posts (2)
Computer eject mechanisms (4)
Docking connector
Visual alignment indicator
Computer eject button and docking light
Description
Turns on power to the computer.
Indicates the state of the computer and is turned on when the computer is turned on.
Align and secure the computer for proper connection to the docking station.
Disconnect the computer from the docking station when you press the eject button.
Connects the computer to the docking station.
Helps you correctly align the computer when connecting it to the docking station.
Ejects the computer from the docking station. The docking light is turned on when the computer is properly aligned.
Maintenance and Service Guide 1–7
Product Description
The external components on the top of the advanced docking station are shown in the following illustration and described in
Table 1-2.
Top Components, Advanced Docking Station
1–8 Maintenance and Service Guide
Product Description
Item
1
2
3
4
5
6
7
Table 1-2
Top Components, Advanced Docking Station
Component
Power button
Power light
Docking posts (2)
Computer eject mechanisms (4)
Docking connector
Visual alignment indicator
Computer eject button and docking light
Description
Turns on power to the computer.
Indicates the state of the computer and is turned on when the computer is turned on.
Align and secure the computer for proper connection to the docking station.
Disconnect the computer from the docking station when you press the eject button.
Connects the computer to the docking station.
Helps you correctly align the computer when connecting it to the docking station.
Ejects the computer from the docking station. The docking light is turned on when the computer is properly aligned.
Maintenance and Service Guide 1–9
Product Description
The external components on the left side of the docking station are shown in the following illustration and described in Table 1-3.
Left-Side Components, Docking Station
2
3
Item
1
Table 1-3
Left-Side Components, Docking Station
Component
Power button and power light
USB port
Powered USB port
Description
Turns on power to the computer. The light indicates the state of the computer, and is turned on when the computer is turned on.
Allows you to connect USB devices.
Allows you to connect to select USB devices.
1–10 Maintenance and Service Guide
Product Description
The external components on the left side of the advanced docking station are shown in the following illustration and described in
Table 1-4.
Left-Side Components, Advanced Docking Station
3
4
Item
1
2
5
6
Table 1-4
Left-Side Components, Advanced Docking Station
Component
MultiBay II light
MultiBay II
USB ports (3)
Powered USB port
ExpressCard slot
Power button and power light
Description
Lights to indicate MultiBay II drive activity.
Supports 9.5-mm MultiBay II drives such as hard drives and optical drives.
Allow you to connect USB devices.
Allows you to connect to select USB devices.
Allows you to connect ExpressCard devices to the docking station.
Turns on power to the computer. The light is turned on when the computer is turned on.
Maintenance and Service Guide 1–11
Product Description
The external components on the right side of the docking station are shown in the following illustration and described in Table 1-5.
Right-Side Components, Docking Station
Item
1
2
Table 1-5
Right-Side Components, Docking Station
Component
Computer eject button and dock light
Integrated cable lock slot
Description
Ejects the computer from the docking station. The dock light is turned on when the computer is properly aligned.
Supports the cable lock, which secures the docking station and a connected computer.
1–12 Maintenance and Service Guide
Product Description
The external components on the right side of the advanced docking station are in the following illustration below and described in Table 1-6.
Right-Side Components, Advanced Docking Station
Item
1
2
Table 1-6
Right-Side Components, Advanced Docking Station
Component
Computer eject button and docking light
Description
Ejects the computer from the docking station. The docking light is turned on when the computer is properly aligned.
Integrated cable lock slot Supports the cable lock, which secures the docking station, connected computer, and
MultiBay II drive.
Maintenance and Service Guide 1–13
Product Description
The external components on the rear of the docking station are shown in the following illustration and described in Table 1-7.
Rear Components, Docking Station
4
5
Item
1
2
3
6
Table 1-7
Rear Components, Docking Station
Component
Security cable slot
Monitor stand port
Description
Connects an optional security cable lock.
Connects an optional HP Monitor Stand to the docking station.
Audio-out (headphone) jack Connects an audio output device such as headphones or speakers.
Mouse connector
Parallel port
Connects a PS/2 mouse.
Connects a parallel device such as a printer.
Digital video (DVI) jack Connects a DVI device such as a flat panel monitor.
1–14 Maintenance and Service Guide
Product Description
8
9
10
11
Item
7
12
13
14
15
16
17
Table 1-7
Rear Components, Docking Station (Continued)
Component
Power light
RJ-11 (modem) jack
RJ-45 (network) jack
USB ports (2)
Smart Adapter power connector
External monitor port
Description
Is turned on when the docking station is connected to AC power.
Connects a telephone cable.
Connects a network cable.
Connect USB devices.
Connects the docking station to the
HP Smart Adapter AC adapter.
Connects a VGA monitor.
Serial port
S-Video-out jack
Connects a serial device such as a mouse.
Connects a PS/2 keyboard.
Keyboard connector
Audio-in (microphone) jack Connects home audio equipment such as CD and MP3 players.
Composite video jack Connects a composite video device such as a TV.
Connects an S-Video device such as a TV, VCR, or camcorder.
Maintenance and Service Guide 1–15
Product Description
The external components on the rear of the advanced docking station are shown in the following illustration and described in
Table 1-8.
Rear Components, Advanced Docking Station
3
4
Item
1
2
Table 1-8
Rear Components, Advanced Docking Station
Component
Security cable slot
Audio-out (headphone) jack
Mouse connector
Monitor stand port
Description
Connects an optional security cable lock.
Connects an audio output device such as headphones or speakers.
Connects a PS/2 mouse.
Connects an optional HP Monitor Stand to the docking station.
1–16 Maintenance and Service Guide
Product Description
Item
5
6
7
8
9
10
11
12
13
14
15
16
17
Table 1-8
Rear Components, Advanced Docking Station (Continued)
Component
Parallel port
S-Video-out jack
Composite video jack
Digital video (DVI) jack
Power light
RJ-11 (modem) jack
RJ-45 (network) jack
USB ports (2)
Smart Adapter power connector
External monitor port
Serial port
Keyboard connector
Audio-in (microphone) jack
Description
Connects a parallel device such as a printer.
Connects an S-Video device such as a TV,
VCR, or camcorder.
Connects a composite video device such as a TV.
Connects a DVI device such as a flat panel monitor.
Is turned on when the docking station is connected to AC power.
Connects a telephone cable.
Connects a network cable.
Connect USB devices.
Connects the docking station to the
HP Smart Adapter AC adapter.
Connects a VGA monitor.
Connects a serial device such as a mouse.
Connects a PS/2 keyboard.
Connects home audio equipment such as
CD and MP3 players.
Maintenance and Service Guide 1–17
Product Description
1.3 Design Overview
This section presents a design overview of key parts and features of the HP Docking Station and HP Advanced Docking Station.
Refer to
Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and
Chapter 5, “Removal and Replacement
for disassembly steps.
■
■
■
■
The docking stations provide the following device connections:
■
■
■
■
■
■
■
Monitor stand port, for use with the HP Monitor Stand
Digital video (DVI) jack
Audio-out (headphone) jack
Audio-in (microphone) jack
RJ-11 (modem) jack
RJ-45 (network) jack
USB 2.0 connectors (3 on docking station, 5 on advanced docking station)
Powered USB 2.0 port
S-Video out
Serial port
Parallel port
1–18 Maintenance and Service Guide
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
This chapter contains troubleshooting information for the
HP Docking Station and HP Advanced Docking Station.
Carefully match the symptoms of the malfunction against the problem description in the troubleshooting tables to avoid a
misdiagnosis. Refer to Chapter 5
for all removal and replacement procedures.
Follow these guidelines when troubleshooting:
■ Complete the recommended actions in the order in which they are given.
■ When the problem is resolved, do not complete the remaining troubleshooting steps.
Maintenance and Service Guide 2–1
Troubleshooting
2.1 Troubleshooting Checklist
When troubleshooting a problem, check the following list for possible solutions before replacing parts:
■ Verify that cables are connected properly to the suspected defective part.
■ Verify that all required device drivers are installed.
2.2 Problems and Solutions
The following tables list possible problems, the possible cause of each problem, and the recommended solution.
Docking Problems and Solutions
Problem
The computer is not properly connected to the docking station.
Possible Cause Solution
The computer may be properly aligned, but is not fully seated or docked in the docking station.
Press the eject button all the way in to eject the computer.
Lift the computer away from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer. Ensure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly.
The computer is turned on and properly docked, but the power light and dock light are not on.
Power cord is not plugged into either the docking station or the AC outlet.
Properly plug in power cord.
2–2 Maintenance and Service Guide
Troubleshooting
Docking Problems and Solutions (Continued)
Problem Possible Cause Solution
Some of the ports or connectors do not work, even though the docking light is turned on.
The computer may be properly aligned, but is not fully seated or docked in the docking station.
Press the eject button all the way in to eject the computer.
Lift the computer away from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer. Ensure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now work properly.
Maintenance and Service Guide 2–3
Troubleshooting
Undocking Problems and Solutions
Problem
The computer will not disconnect from the docking station.
Possible Cause
The connectors may be jammed.
Solution
Press the eject button all the way in. If the computer does not disconnect, repeat this procedure to disconnect the computer.
The cable lock is in the locked position.
Ä
Applying excessive force may damage connector pins.
Unlock the cable lock and then disconnect the computer.
2–4 Maintenance and Service Guide
Troubleshooting
External Device Problems and Solutions
Problem
A new device is not recognized as part of the system.
Possible Cause Solution
The computer may be properly aligned, but is not fully seated or docked in the docking station.
The device cable or power cord is loose.
Press the eject button all the way in to eject the computer.
Lift the computer away from the docking station. Then realign the computer visual alignment indicator with the indicator on the docking station, and reconnect the computer. Ensure that the computer is properly aligned and seated, and fully docked by gently pressing down on the computer until you hear a click. If accessories are attached, they should now be recognized by the system.
■ Ensure that all cables are securely connected to the device and the docking station.
■ Ensure that all power cords are securely connected to the device or docking station and to an AC outlet.
The device was connected while the system was on.
Turn off the computer, turn on the device (if applicable), and then restart the computer.
Cabling is incorrect.
Ensure that the device cable is in the correct connector on the docking station.
You may need to install device drivers on the computer.
Install drivers according to the device manufacturer’s instructions.
Maintenance and Service Guide 2–5
Troubleshooting
Optical Drive Problems and Solutions
Problem
The system cannot read the optical disc.
Possible Cause
The disc is not properly seated in the drive tray.
The disc is upside down.
Solution
Remove the disc, reseat it in the drive tray, and then close the drive tray.
Remove the disc, turn it over, and then close the drive tray.
The disc may be dirty or scratched.
Clean or replace the disc.
The system cannot eject the media tray.
The disc is not properly seated in the media tray.
There is no power to the advanced docking station.
Turn off the computer, and then manually eject the media tray.
■ Turn on power to the system, and then eject the disc.
■ Manually eject the disc.
MultiBay II Problems and Solutions
Problem
The MultiBay II drive is not recognized.
Possible Cause
The drive is not properly inserted in the MultiBay II.
The drive was inserted while the power was on.
Solution
Remove the drive, and then reinsert it.
Restart the computer while the drive is in the MultiBay II.
2–6 Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the docking station serial number and model number located on the bottom of the base plate.
Serial Number Location
Maintenance and Service Guide 3–1
Illustrated Parts Catalog
3.2 Major Components
Major Components, HP Docking Station and
HP Advanced Docking Station
3–2 Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
HP Docking Station/HP Advanced Docking Station
Major Components
Item
1
Spare Part
Number
449720-001
2
3
4
Description
HP Docking Station
(whole unit replacement)
HP Advanced Docking Station
(whole unit replacement)
Power cord
For use in Australia
For use in Brazil
For use in Denmark
For use in Europe, Middle East, and Africa
For use in Italy
For use in Japan
For use in Korea
For use in Switzerland
For use in the United Kingdom
For use in the United States
AC adapter
Smart Adapter AC adapter, 135-W, PFC
Smart Adapter AC adapter, 120-W, PFC
449721-001
246959-011
246959-201
246959-081
246959-021
246959-061
246959-291
246959-AD1
246959-AG1
246959-031
246959-001
397803-001
391174-001
Maintenance and Service Guide 3–3
Illustrated Parts Catalog
3.3 Miscellaneous Spares Kit
Miscellaneous Spares Kit
3–4 Maintenance and Service Guide
Illustrated Parts Catalog
6
7
4
5
1
2
3
Item
Table 3-2
Miscellaneous Plastics Kit
Description
Miscellaneous Plastics Kit, includes:
MultiBay II dummy card
Spare Part
Number
380089-001
ExpressCard slot dummy card
Large rubber feet, 5 each
Small rubber feet, 2 each
Rubber bumper (protects unit and computer when docking)
Cable lock bezel blank
Cable lock bezel
Maintenance and Service Guide 3–5
Illustrated Parts Catalog
3.4 Sequential Part Number Listing
246959-031
246959-061
246959-081
246959-201
246959-291
246959-AD1
246959-AG1
380089-001
391174-001
397803-001
449720-001
449721-001
Spare Part
Number
246959-001
246959-011
246959-021
Table 3-3
Sequential Part Number Listing
Description
Power cord for use in the United States
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa
Power cord for use in the United Kingdom
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in Korea
Power cord for use in Switzerland
Miscellaneous Plastics Kit
AC adapter, 120-W, PFC
AC adapter, 135-W, PFC
HP Docking Station
HP Advanced Docking Station
3–6 Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and replacement procedures:
■
■
■
■
■
Magnetic screwdriver
Phillips P0 screwdriver
5.0-mm hex socket for system board standoffs
Flat-bladed screwdriver
Tool kit (includes connector removal tool, loopback plugs, and case utility tool)
4.2 Service Considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
✎
As you remove each subassembly from the docking base, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Maintenance and Service Guide 4–1
Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
Ä
CAUTION: When servicing the expansion base, ensure that cables are placed in their proper locations during the reassembly process.
Improper cable placement can damage the expansion base.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables during removal and insertion. Handle the cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
4.3 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.
A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, and then degrade in the internal layers, reducing its life expectancy.
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.4 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and transporting equipment:
■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing them from their containers.
■ Always be properly grounded when touching a sensitive component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and roller bushings. Ensure that mechanized equipment used to move materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–3
Removal and Replacement Preliminaries
4.5 Workstation Precautions
■
■
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to
Table 4-2, "Static-Shielding Materials"
).
■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative surfaces, only use fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
4.6 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
■
■
■
■
■
■
Other grounding equipment recommended for use in preventing electrostatic damage includes
■
■
■
■
■
Antistatic tape.
Antistatic smocks, aprons, and sleeve protectors.
Conductive bins and other assembly or soldering aids.
Nonconductive foam.
Conductive tabletop workstations with ground cords of one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to the ground.
Field service kits.
Static awareness labels.
Material-handling packages.
Nonconductive plastic bags, tubes, or boxes.
Metal tote boxes.
Electrostatic voltage levels and protective materials.
Maintenance and Service Guide 4–5
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
10%
35,000 V
12,000 V
6,000 V
2,000 V
11,500 V
14,500 V
26,500 V
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V Packing PCBs in foam-lined box 21,000 V
✎
A product can be degraded by as little as 700 V.
11,000 V
Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Table 4-2
Static-Shielding Materials
Use Voltage Protection Level
Bags 1,500 V
Floor mats
Floor mats
7,500 V
5,000 V
4–6 Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
You must remove up to three screws (for the cable lock) when servicing the docking station. Make note of each screw location during removal and replacement.
Refer to
for detailed information on screw sizes, locations, and usage.
5.1 Serial Number
Report the docking station serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the docking station.
Serial Number Location
Maintenance and Service Guide 5–1
Removal and Replacement Procedures
5.2 Preparing the Docking Station for Disassembly
Perform the following steps before disassembling the docking station:
1. If a computer is connected to the docking station, close the computer. If you close the computer with the power turned on, the computer may enter Standby mode. To resume operation after undocking, open the computer, and then press the power button.
5–2
Closing the Computer
Maintenance and Service Guide
Removal and Replacement Procedures
2. Press the eject button 1. The computer disconnects from the docking station.
3. Lift up the computer 2 and set it aside.
Undocking the Computer
4. Disconnect all external devices connected to the docking station.
5. Disconnect the power cord from the docking station.
Maintenance and Service Guide 5–3
Removal and Replacement Procedures
5.3 Installing the Cable Lock
✎
Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen.
The cable lock allows you to secure the docking station and a docked computer, or the advanced docking station with a docked computer and MultiBay II drive installed.
Install the cable lock into the integrated cable lock slot on the right side of the docking station, as shown in the following illustrations.
5–4
Identifying the Cable Lock Slot
Maintenance and Service Guide
Removal and Replacement Procedures
To install the cable lock:
1. Loop the cable around a stationary object.
2. Turn the docking station upside down, and then remove the three PM2.5x5 screws from the cable lock bezel 1.
3. Remove the bezel from the docking station 2, and then remove the bezel blank from the cable lock bezel 3.
Removing the Cable Lock Bezel and Bezel Blank
Maintenance and Service Guide 5–5
Removal and Replacement Procedures
4. With the lock and key in the unlocked position and the t-bar on the back of the lock in the vertical position, insert the lock into the center groove in the cable lock slot in the docking station 1.
5. Insert the cable into the recessed cable channel in the base of the docking station 2.
Inserting the Cable Lock
5–6 Maintenance and Service Guide
Removal and Replacement Procedures
6. Turn the key counterclockwise to lock 1.
7. Remove the key from the lock 2.
8. Reinsert the cable lock bezel onto the docking station 3.
9. Replace the screws to secure the bezel 4.
Securing the Cable Lock
Maintenance and Service Guide 5–7
Removal and Replacement Procedures
The following illustration shows a docking station with the cable lock installed.
Docking Station with Cable Lock Inserted
5–8 Maintenance and Service Guide
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
HP Docking Station Specifications
Dimensions
Height
Width
Length
Weight
28.0 cm
6.1 cm
15.3 cm
11.02 in
2.40 in
6.02 in
1.02 kg 2.24 lb
Temperature
Operating
Nonoperating
10°C to 35°C
-10°C to 60°C
50°F to 95°F
14°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature
Power Supply
Rated Voltage
Rated Current
Line Frequency
100 to 240V
2.5A rms
50 - 60 Hz
Maintenance and Service Guide 6–1
Specifications
Table 6-1
Altitude
HP Docking Station Specifications (Continued)
0 m to 3,048 m
0 m to 9,144 m
0 ft to 10,000 ft
0 ft to 30,000 ft
Operating
Non-operating
Shock
Operating
Non-operating
Vibration
Operating
10 G, 11 ms, half-sine
60 G, 11 ms, half-sine
Non-operating
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate
1 G, zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate
6–2 Maintenance and Service Guide
Specifications
Table 6-2
HP Advanced Docking Station Specifications
Dimensions
Height
Width
Length
Weight
28.0 cm
6.1 cm
24.3 cm
100 to 240V
2.5A rms
50 - 60 Hz
11.02 in
2.40 in
9.56 in
Temperature
Operating
Nonoperating
10°C to 35°C
-10°C to 60°C
Relative humidity (noncondensing)
Operating
Nonoperating
1.78 kg 3.93 lb
50°F to 95°F
14°F to 140°F
10% to 90%
5% to 90%, 38.7°C (101.6°F) maximum wet bulb temperature
Power Supply
Rated Voltage
Rated Current
Line Frequency
Maintenance and Service Guide 6–3
Specifications
Table 6-2
HP Advanced Docking Station Specifications (Continued)
Altitude
0 m to 3,048 m
0 m to 9,144 m
0 ft to 10,000 ft
0 ft to 30,000 ft
Operating
Non-operating
Shock
Operating
Non-operating
Vibration
Operating
10 G, 11 ms, half-sine
60 G, 11 ms, half-sine
Non-operating
0.5 G zero-to-peak, 10 to 500 Hz, 0.25 oct/min sweep rate
1 G, zero-to-peak, 10 to 500 Hz, 0.5 oct/min sweep rate
6–4 Maintenance and Service Guide
A
Screw Listing
This appendix provides specification and reference information for the screws used in the HP Docking Station and the
HP Advanced Docking Station.
Maintenance and Service Guide A–1
Screw Listing
Table A-1
Phillips M2.5×5.0 Screw mm
Color
Black
Qty.
3
Length
5.0 mm
Thread
2.5 mm
Where used:
Three screws that secure the cable lock cover to the base enclosure
Head
Width
4.0 mm
A–2
Phillips M2.5×5.0 Screw Locations
Maintenance and Service Guide
B
Connector Pin Assignments
Table B-1
Audio-In (Microphone) Jack
Pin
1
2
Signal
Audio signal in
Audio signal in
Pin
3
Signal
Ground
Maintenance and Service Guide B–1
Connector Pin Assignments
Table B-2
Audio-Out (Headphone) Jack
Pin
1
2
Signal
Audio out, left channel
Audio out, right channel
Pin
3
Signal
Ground
B–2 Maintenance and Service Guide
Table B-3
External Monitor Port
Connector Pin Assignments
5
6
7
3
4
8
Pin
1
2
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
Ground analog
Ground analog
Ground analog
11
12
13
14
15
Pin
9
10
Signal
+5 VDC
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
Maintenance and Service Guide B–3
Connector Pin Assignments
Table B-4
Keyboard/Mouse Connector
2
3
Pin
1
Signal
Keyboard/mouse DATA
Keyboard/mouse DATA
Ground
5
6
Pin
4
Signal
+5 VDC
Keyboard/mouse CLK
Keyboard/mouse CLK
B–4 Maintenance and Service Guide
Table B-5
Parallel Port
Connector Pin Assignments
5
6
7
3
4
Pin
1
2
8
9
10
11
12
13
Signal
Strobe
Data bit 0
Data bit 1
Data bit 2
Data bit 3
Data bit 4
Data bit 5
Data bit 6
Data bit 7
Acknowledge
Busy
Paper end
Select
16
17
18
19
20
Pin
14
15
21
22
23
24
25
Signal
Auto linefeed
Error
Initialize printer
Select in
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Ground
Maintenance and Service Guide B–5
Connector Pin Assignments
Table B-6
RJ-11 (Modem) Jack
2
3
Pin
1
Signal
Unused
Tip
Ring
5
6
Pin
4
Signal
Unused
Unused
Unused
Table B-7
RJ-45 (Network) Jack
2
3
Pin
1
4
Signal
Transmit +
Transmit –
Receive +
Unused
B–6
6
7
Pin
5
8
Signal
Unused
Receive –
Unused
Unused
Maintenance and Service Guide
Table B-8
Serial Port
Connector Pin Assignments
3
4
5
Pin
1
2
Signal
Carrier detect
Receive data
Transmit data
Data terminal ready
Ground
8
9
Pin
6
7
Signal
Data set ready
Ready to send
Clear to send
Ring indicator
Maintenance and Service Guide B–7
Connector Pin Assignments
Table B-9
S-Video-Out Jack
Pin
1
2
3
4
Signal
TV-Ground
TV-CVBS
TV-Ground
TV-Ground
Pin
5
6
7
Signal
TV-CD
TV-Ground
TV-YD
Table B-10
Universal Serial Bus Port
Pin
1
2
Signal
+5 VDC
Data –
B–8
Pin
3
4
Signal
Data +
Ground
Maintenance and Service Guide
C
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the docking station permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the docking station meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region where the docking station is used.
Maintenance and Service Guide C–1
Power Cord Set Requirements
General Requirements
The requirements listed below are applicable to all countries or regions.
■ The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s or region’s power system.
■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the docking station.
C–2 Maintenance and Service Guide
Power Cord Set Requirements
Country/Region Specific Requirements
3-Conductor Power Cord Set Requirements
Country/Region
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Accredited Agency
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
1
1
1
2
1
1
Applicable Note Number
1
1
Italy IMQ 1
Japan METI 3
✎
NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide C–3
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country/Region
Korea
The Netherlands
Norway
People’s Republic of China
Sweden
Switzerland
Accredited Agency
EK
KEMA
NEMKO
CCC
1
5
Applicable Note Number
4
1
SEMKO
SEV
1
1
Taiwan
United Kingdom
BSMI
BSI
4
1
United States UL 2
✎
NOTES:
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.
Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
C–4 Maintenance and Service Guide
Index
A
AC adapter, spare part number
advanced docking station spare part number
specifications
audio-in jack location
pin assignments
audio-out jack location
pin assignments
B
bumper, spare part number
C
cable lock bezel blank, spare part number
cable lock bezel, spare part number
cable lock slot
cables, service considerations
components left-side
rear panel
right-side
top
composite video jack
,
computer eject button
,
computer eject mechanisms
connection troubleshooting
connector pin assignments audio-in jack
audio-out jack
external monitor port
headphone jack
keyboard connector
microphone jack
modem jack
monitor port
mouse connector
network jack
parallel port
Maintenance and Service Guide Index–1
Index
RJ-11 jack
RJ-45 jack
serial port
S-Video-out jack
Universal Serial Bus (USB) port
connectors, service considerations
D
design overview
digital video jack
disconnection troubleshooting
docking connector
docking light
docking posts
docking problems
docking station spare part number
specifications
station dummy card
ExpressCard
MultiBay II
DVI jack
E
electrostatic discharge
,
ExpressCard slot dummy card
location
external device problems
external monitor port location
pin assignments
F
features
feet, spare part number
G
grounding equipment and methods
H
headphone jack location
pin assignments
I
illustrated parts catalog
K
keyboard connector
location
pin assignments
L
left-side components
M
major components
microphone jack location
pin assignments
Miscellaneous Plastics Kit contents
spare part number
,
Index–2 Maintenance and Service Guide
Index modem jack location
pin assignments
monitor port location
pin assignments
monitor stand port
mouse connector location
pin assignments
MultiBay II
dummy card
light
problems
N
network jack location
pin assignments
O
optical drive problems
P
packing precautions
parallel port location
pin assignments
parts list
plastic parts
power button
,
power connector
power cord set requirements
spare part number
power light
preliminaries removal
replacement
troubleshooting checklist
R
rear panel components
,
removal and replacement procedures
right-side components
RJ-11 jack location
pin assignments
RJ-45 jack location
pin assignments
rubber bumper, spare part number
rubber feet, spare part number
S
screw listing
security cable slot
serial number
serial port location
pin assignments
service considerations
spare part number advanced docking station
Maintenance and Service Guide Index–3
Index docking station
Miscellaneous Plastics Kit
power cord
specifications advanced docking station
docking station
static-shielding materials
S-Video-out jack location
pin assignments
T
tools required
top components
transporting precautions
troubleshooting checklist
U
undocking problems
undocking the computer
Universal Serial Bus (USB) port location
,
pin assignments
V
video jack
visual alignment indicator
W
workstation precautions
Index–4 Maintenance and Service Guide
advertisement
Key Features
- Integrated cable lock slot for enhanced security
- Security slot for standard cable lock
- HP Smart Adapter external AC adapter charges docked PC
- Integrated MultiBay II (advanced docking station only)
- MultiBay II activity light (advanced docking station only)
- ExpressCard slot (advanced docking station only)
- Dual-link DVI support for select HP Compaq laptops