Extech Instruments S4000T User guide
Extech Instruments S4000T is a portable receipt printer designed for field service, field sales, hospitality and restaurants, ticketing, and other applications where point of service receipts are required. The device features both cabled and wireless communication options, making it versatile for use in various environments. The S4000T is equipped with an easy-to-use interface, allowing users to quickly and efficiently print receipts, invoices, and other documents. With its compact size and long-lasting battery, the S4000T is a reliable and convenient tool for mobile professionals.
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Revision: 1.2
10/01/2007
Table of Contents
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S4000T User’s Guide Rev 1.2
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Declaration of Conformity
Name
Manufacturer’s Address
Extech Instruments Corporation
285 Bear Hill Road, Waltham, MA 02451, USA
Telephone: +1 781 890 7440
Declares that the Product
Product Name: Portable Receipt Printer
Model Number: S4000T
Optionally Containing: 1) Bluetooth™ radio short range OEM module from connectBlue ab, cB-0701-01; FCC ID PVH
070101.Conforms to R&TTE Directives:
1999/5/EC (EN 300 328-2),
2) EMC Directive 89/336/EEC (EN 301 489-1 and
-17);and Low Voltage Directive 73/23/EEC (EN
61131-2)
3) 802.11 Wi-Fi Module
Conforms to the following regulation and/or standards:
FCC: Part 15 Subpart B, Class B
CE: EN60950
CE: EN55022 Class B;
CE: EN61000-3-2;
CE: EN61000-3-3 ;
CE: EN50024
Supplementary Information : • The product complies with EMC Directive
89/336/EEC and Low Voltage Directive
73/23/EEC
• The product conforms to ANSI/UL STD 60950
& Certified to CAN/CSA STD C22.2 No. 60950-
00
• CB Certified
• ETL Listed, control # 3046813
Place: Waltham, MA, USA
Date: January 10, 2006
Signature:
Antony Revis
Antony Revis, General Manager
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General Precautions
Before using this product be sure to read through this manual. After reading please keep the manual in a safe place for future reference.
The information contained herein is subject to change without notice of any type.
Extech is not responsible for any operational results regardless of missing information, errors or any misprinting in this manual.
Extech is not responsible for problems created as a result of using options and consumables not approved by them.
This product is designed for servicing at an Authorized Service Center. Other than routine maintenance described in this manual the user should not attempt to repair service or disassemble this product.
Incorrect operation, handling, improper supplies and operating environments may cause damage or otherwise affect the proper operation of this product. Such actions invalidate the product warranty.
Safety
In this manual and on the Printer and accessories we make use of internationally recognized safety symbols as follows:
Caution! Refer to the explanation in this Manual
Caution! Risk of electric shock
Double Insulation or Reinforced insulation
DC, Direct Current or Voltage
AC+DC, Current or Voltage
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1. Getting Started
1.1 Unpacking the Printer
The S4000T portable printer is a full featured portable receipt printer designed for varied job environments including field service, field sales, hospitality and restaurants, ticketing and many others where point of service receipts are required. The package contains:
Printer
Battery Cartridge
Universal Adapter (USA,UK, European and Australian plugs) for charging the battery inside the printer
Roll of paper supply (already loaded in the printer).
Both cabled and wireless communication is possible. Figure 1 shows an overview of the S4000T printer.
Overview
FIGURE 1 – PRINTER OVERVIEW
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1.2 Installing and Charging the Battery Cartridge
Note: One battery cartridge is included with the printer. Similar to a cordless phone battery, the printer’s battery must be charged before using it.
Extech batteries must be cycled several times to achieve maximum capacity.
To cycle a battery fully charge it and then allow full discharge through normal use in the printer.
Note: Refer to Figure 2 below to install the battery pack in the printer.
Unlock the battery door by sliding the battery door locking tab up.
Open the battery door.
Insert the battery as shown. The battery side with two contact terminals should be facing down to make contact with the two spring probes inside the battery compartment.
Close the battery door.
Lock the battery door by sliding the battery door locking tab down.
FIGURE 2: INSTALLING THE BATTERY CARTRIDGE
Note: If paper door does not open easily, tap the printer against the palm of your hand near the paper door hinge.
Note: Ensure that battery side with 2 contact terminals is facing down to make contact with the spring probes inside the battery compartment
1.2.2 Charging the Battery
Plug battery charger adaptor output cable into battery charger connector as shown in Figure 2.
Plug battery charger adaptor into the appropriate AC line voltage socket.
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The Yellow/Amber charging LED will illuminate indicating that the battery is being charged.
The battery will be fast charged and after about 180 minutes the LED will turn off.
To remove the battery cartridge, open the battery door and tip the battery out of the printer.
Note: To ensure a full charge do not operate the printer while charging.
Note: The wall mounted charger is a Class II equipment. Multiple plug configurations comply with most international standards. The wall mounted charger is not supplied with plugs for use in
Korea
Model
S4000T
Input Voltage/Current
Input Frequency
100-240 VAC/0.4A
47-63 Hz
Output Voltage/Current
10VDC/1.32A
Do not use a charger not approved by Extech for use with the S4000T. Use of an unapproved charger could damage the battery pack or the printer and will void the warranty.
The battery terminals are well recessed inside the printer. Do not allow them to contact conductive material since this may create a short circuit which could cause injury or start a fire.
When using the wall mounted charger ensure the socket outlet is close to the printer and easily accessible during the battery recharging process. Either switch the socket off (if supplied with a socket switch) or pull out the charger from the socket or disconnect the plug from the printer in the event of any problems.
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1.3 Reading the LED Status
The illustration below points out the location of the LED indicators described in Table 1.
FIGURE 3: LED INDICATOR LOCATIONS
This table explains the LED indicator status. Refer to Figure 1 for the locations described for
ON/OFF and FEED pushbutton switches and AC adaptor socket.
Table 1 - Reading the LED Status
LED INDICATOR
Communication
Status
LED # 1
State
On -
Green
Status
Flashing Green indicates that Power is ON and that the printer is in RS232 serial or IrDA mode.
Steady Green state when communicating with host.
On - Blue
Flashing Blue indicates that Power is ON and that the printer is in Bluetooth mode.
Steady Blue state during transmit/receive.
Battery
LED # 2
On -
Orange
Flashing Orange indicates the power is ON and that the printer is in 802.11 mode.
Steady Orange state during transmit/receive.
On -
Yellow
The battery charger is charging the battery at a fast rate. The LED will turn off when the battery is fully charged
On - Red The battery voltage is low and needs charging
Magnetic
Card
Reader
(MCR) Status LED #
3
On -
Green
• Indicates that MCR is ready to accept data.
• Indicates that SCR is ready to accept data.
On - Red
• Steady Red, indicates an MCR/SCR fault condition or a printer error. The printer is not ready to accept data.
• Printer is out-of-paper or Paper door is open.
• Flashing Red indicates the printhead is hot and printing is paused.
Note: Refer to the troubleshooting guide to determine error or fault condition.
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1.4 Attaching Optional Belt Loop System
The belt loop system consists of two parts:
A knob located on the back part of the printer just above the battery door
A strap with click on connector
To attach the strap to the knob insert the knob located at the bottom of the printer into the slot of the connector. Pull down until you hear a click. The printer is now secure. The loop is then placed over your belt. Allow the printer to hang down to either the left or right hip.
To release the printer, press in on the two latches on the connector and pull the knob clear of the slot.
Note: Do not force or pull the printer from the connector without pressing in on the two latches
Knob
FIGURE 4: KNOB CONNECTION AND QUIK CLIP
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2. Loading Supplies
2.1 Adding Paper/Labels
The printer can print text, bar codes and graphics on thermal receipt paper. See “Supply
Specifications” for the width, thickness requirements and approved vendors.
Follow these steps to load printer paper.
Open the paper door by pressing the Paper Door Unlock Button on the top cover as indicated in Figure 5.
The door will open slightly; open the rest of the way as shown.
FIGURE 5: OPENING THE PRINTER
Note: Paper Door Release button must be depressed when opening and closing paper door
Place the paper supply roll into the paper supply well. Make sure the paper supply unwinds from the bottom as shown in Figure 6.
FIGURE 6: INSTALLING PAPER
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FIGURE 7: CLOSING PRINTER
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Note: Pull paper Roll Leader Out of Printer. Note direction of paper travel.
Make sure some supply (2-3 inches) extends beyond the top of the paper supply well.
While pressing Paper Door Release button, Close paper door.
Close the paper door and press close as shown in Figure 7.
Press paper door down and let go off the Paper Door Release button as shown in Figure 7.
Turn on the printer by pressing Power button and test the paper advance function by pressing the Paper Feed button. Verify that paper advances correctly.
Note: Paper Supply Roll
To prevent any possible damage to the printhead mechanism, it is important to verify that the paper has not been fastened to the inside core in any way. The paper should be wound on the core in such a way that the end of the paper will unwind freely from the core. If fastened by tape or glue, the core will be pulled into the mechanism causing jamming and possible gear damage.
Proper paper roll supplies are available from Extech as P/N 757064.
2.2 Tearing Paper
The printer’s paper door acts as a tear bar. Pull one edge of the paper against the tear bar as indicated, then tear down and across against the tear bar to tear the paper. See Figure 8 for details.
FIGURE 8: TEARING PAPER
The tear may have sharp edges
Note: Using the tear bar is the only way to tear the paper.
Note: Pulling up and pulling sideways without using the tear bar can cause a paper jam due to paper misalignment in the print head mechanism
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3. Using the Printer
3.1 Initial power up and self-test
Once the Battery is charged and the paper is loaded, an initial power up self-test can be performed:
Press the <On/Off> switch once. This turns the printer on. LED #1 illuminates in green, blue or orange depending on the mode of communication. o
The printer will stay ON until it is manually turned OFF. o
If the printer is set for infrared communications (IrDA) mode the printer will stay on all the time. Pressing the <On/Off> switch again will turn the printer off.
Press the <On/Off> switch to turn the printer off. The LED turns off.
To start the self-test, press and hold the <FEED> switch then press the <On/Off> switch.
The printer will start printing the self-test message. Release the <FEED> and <ON/OFF> switches. o
Press the <On/Off> or <FEED> switch to stop or cancel the self-test print.
o
The first few lines of self-test show the printer firmware version, the current printer settings (for example IrDA or Serial mode) and a list of any optional or special features installed
. Figure 9 shows a printing sample.
Dip Switch Location
FIGURE 9: SAMPLE SELF FIGURE 10: DIP SWITCH
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3.2 Connecting the Printer
The S4000T printer supports Serial RS232 and IrDA compatible infrared communication interfaces. Radio frequency (RF) Bluetooth ™communication is available as an optional feature as well as 802.11 interfaces.
Serial, IrDA, Bluetooth and 802.11 communication settings can be changed via a DIP switch located on the control card. See Figure 11 for details.
Printer drivers for Windows 95/98/NT/2000 and XP are available from Extech.
Printer CE print Control utility is available from Extech for Windows CE devices.
Printboy Print Utility from Bachmann Software or PalmPrint Utility from StevensCreek are recommended for Palm Pilot devices.
3.2.1 Dip Switches Location
The DIP switch is located inside the battery compartment as illustrated above indicating the location of this switch. Figure 10 shows the DIP switch location.
The functions assigned to these switches are shown in Table 2
.
If the Serial interface is selected, the communication Parameters, Baud Rate, Data Bit and
Parity must be set.
Note: Optional serial cable is available for Serial RS232 communication (part # 5892RJD9).
3.2.2 Setting Dip Switches
ON
1 2 3 4 5
6 7 8
FIGURE 11: DIP SWITCH #1 SHOWN IN “ON” POSITION
Note: Be careful when changing dip switch settings. Carefully use a pointer on the dip switch you are going to change. DO NOT use a screw driver or apply excessive force.
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3.2.2 Dip Switch Functions
Note: (Developer’s refer to Programming Manual for more information)
1 & 2
Table 2 – DIP Switch Setting
Communication
SW1 SW2
RS 232 Off Off Flashing Green
On Blue
Flashing
SW3 SW4 SW5
3, 4 & 5
6
Baud Rate
7
8
Parity Bit
Odd/Even
Auto Power Save
SW6
SW7
SW8
Please note: In order for changes to the dip switch configuration to take effect, the printer power must be reset. This action occurs automatically when the battery is removed to gain access to the dip switches.
3.3 Communications
The S4000T Printer is able to support various modes of communication depending on the selected dip switch settings indicated in Table 2.
Bluetooth or 802.11 RF communications is available if optional daughter boards are installed.
The printer can have either Bluetooth or 802.11 enabled but not both of them at the same time.
Serial Communications specification
Dip Switch #1 and 2 must be in the <Off> position.
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The RS232C Interface signals for the S4000T Series printers are terminated on a 6 PIN RJ type data connector located on the side of the printer.
Six connections are provided from the Serial Interface to the host computer. Table 3 below lists the Serial Interface signals and pin outs on the RJ connector and the connector pin locations are shown in Figure 12.
A minimum of two connections are required for operation:
RXD – pin 3 and Common – pin 1.
Note: The communication Parameters: Baud rate, Data Bit and Parity must be set to be the same as the host device settings.
FIGURE 12 - RJ DATA CONNECTOR
Table 3: 4000THS Printers’ Serial RS232C Interface Signals
RJ25 Connector
Pin Number
Functional Description
3
2
RS232 from Host (INPUT)
RS232 from Printer (OUTPUT)
6
4
Request to send from Host (INPUT)
Clear to from Printer (OUTPUT)
3.4 Infrared Communications Mode (IRDA Only)
Signal Name
RXD
TXD
RTS
CTS
COM
Dip Switch #1 must be in the <ON> position.
The printer can be powered up by pressing the power <On/Off> switch.
If no IrDA connection is made, the printer will automatically power down to a lower power level to conserve battery life. It will remain in a “sleep” mode until an IrDA connection is made, at which time the printer will “wake up” and print the requested data.
Pressing the power switch again will turn the printer <OFF>.
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3.5 Bluetooth/802.11 Communications (Option)
Bluetooth operation: Dip Switch #1 must be in the <OFF> position. Dip Switch #2 must be in the <ON> position.
802.11 operation: Dip Switch #1 and #2 must be in the <ON> position.
Note: Adjust baud rate settings to match those of the Bluetooth or 802.11 module in your computing device.
The printer can be powered up by pressing the power <ON/OFF> switch
Pressing the power <On/Off> switch again will turn the printer <OFF>.
Note: It is necessary for the mobile computing device you are using to discover the printer. Refer to the instructions provided by the systems integrator.
Note: Systems Integrators: Refer to the Bluetooth manual provided with your mobile computer and the Bluetooth section of the Developer’s Manual/802.11 Application Note available for this printer.
3.6 Magnetic Stripe Reader
• The Magnetic Card Reader is a factory-installed option. This option requires special application software to read and process cards with a magnetic stripe, such as credit cards or driver’s license
Note: Refer to the Figure 13 if your printer is equipped with the optional magnetic stripe reader.
• Quickly swipe the card through the reader either left to right or right to left. The magnetic stripe must be facing toward the paper supply door as indicated below while it is passed through the reader.
• Refer to Table 4 for the description of the LED indicator Status.
Table 4 - Magnetic Card LED Indicator
LED indicator State Status
ON Ready/waiting for card to be swiped
Green
OFF Card not ready to be swiped or
Good swipe – Card data read
Red ON Error reading card’s data
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FIGURE 13: USING THE MAGNETIC CARD READER
3.7 Programming Information
This section lists the printer control commands strings.
Note: System Developers: Please refer to S4000T programmer’s manual for further details.
Other features may be available and are described in the programmer’s manual
3.7.1 ASCII Control Characters
Character
EOT
Hex/Dec
04/04
CONTROL ACTION
End Of Text
VT 0B/11 Tab
XOFF
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Rev 1.2
Printer receiver is off
18
AUXOFF
CANCEL
15/21
18/24
Printer to Host: printer is off
Cancel a nd reset printer BUFFER
EXTEND OFF 1D/29 Extended print off/Normal print
3.7.2 Printer Font C ommands – Courier Character Set
Font Name
Monospace821BT
Monospace821BT
Monospace821BT
Mono space82
1BT
M onospace821BT
Courier
Courier Mode 5
Courier Mode 4
Courier Mode 3
Courier Mode 2
Courier Mode 1
Courier Mode 0
PITCH
2 0CPI Short Font
20CPI Bold
20CPI Normal
10 CPI Normal
24 CPI normal
21 CPI normal
19 CPI normal
16 CPI normal
12 CPI normal
13 CPI rotated
3.7.3 Printer Font Commands
Command String
ESC - ‘F’ – 1
ESC - ‘F’ – 2
ESC – ‘U’ – ‘1’
ESC – ‘U’ – ‘0’
Esc - ‘U’ - ‘U’
Esc - ‘U’ – ‘u’
Esc – ‘U’ – ‘R’
Esc – ‘U’- ‘n’
si ze (WxH )
10x18
10x23
10x23
20x23
8x23
9x23
10x23
12x23
16x23
14x16
Command String Downlo adab le
ESC+’k’+’9’ NO
ESC+’k’+’8’ NO
ESC+’k’+’6’
NO
NO
ESC+’k’+’5’
ESC+’k’+’4’
ESC+’k’+’3’
ESC+’k’+’2’
ESC+’k’+’1’
ESC+’k’+’0’
YES
YES
YES
YES
YES
NO
Printer Action
Selects International character set
Selects PC Line Draw character set
Enable emphasized print
Disable emphasized print
Enable Underline
Disable Underline
Enable Reverse Printing
Disable Reverse Printing
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Table 5 shows the International and PC Line Character sets from 32 through 255.
Table 5: International and PC Line Draw Character Set
3.7.4 Printer Graphic Commands
Command String
ESC - ‘a’ – n
ESC - ‘J’ – n
ESC - ‘P’ - ‘#’
Printer Action
Select dot line spacing between printed lines.
Graphic Line Feed command
Select Online mode, characters printed as received.
ESC - ‘V’ - n1 – n2
ESC - ‘v’ - n1 – n2
8-bit Graphic command
RLE Compressed Graphic command
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3.7.5 Magnetic Card Reader Control Commands (When MCR is installed)
Command String
ESC - ‘M’ - ‘nnm’ – Cr
Printer Action
Select MCR with (nn) auto timeout Where nn=”00” to “99” m=1: Reads track 1 only m=2: Reads track 2 only m=3: Reads track 3 only m=4: Reads track 1 & 2 m=5: Reads track 2 & 3 m=6: Reads track 1, 2 & 3
ESC - ‘C’ Cancel MCR read process
3.7.6 Smart Card Reader Control Commands (when SCR is installed)
Command String
ESC - ‘M’ - ‘nn’ - ‘7’- Cr
Printer Action
Select SCR in direct mode with Serial RS232.
(nn) is the auto timeout of the SCR.
3.7.7 Graphic Logo and Bar Code Commands
Command String
Esc – D – L <CR> or <LF>
ESC – ‘L’ – ‘G’ – n <CR> or <LF>
Esc – ‘L’- ‘G’- 0xFF <CR> or <LF>
ESC – ‘L’ – ‘g’ – n
ESC – 'z' – n1 – n2 – L – [data] <CR>
ESC – 'Z' – n1 – n2 – L – [data] <CR>
ESC – ‘Q’ – ‘J’ – n
ESC – ‘Q’ – ‘Q’ – n
ESC – ‘Q’ – ‘F’ – m
ESC – ‘Q’ – ‘B’ – m
3.7.8 Printer Supervisory and Control Commands
Printer Action
Enable download mode
Specify logo location
End Logo Download
Print stored logo image
Print Bar Code without visible text
Print Bar Code with visible text
Reverse Dot Feed
Set Out of Paper Sensitivity
Set Forward Black Mark Seek
Reverse Black Mark Seek
Command String
^V
ESC – ‘M’ – ‘000’ - cr
ESC – ‘M’ – ‘nn0’ - cr
ESC – ‘C’
ESC – ‘P’ – ‘( ‘
ESC – ‘P’ – ‘)’
Printer Action
Buffer, power timer, Print Head & battery status
Disable the power down timer
Sets the power down timer to nn seconds
Reset Auto power down to 20 seconds
Firmware version query
Hardware model query
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4. Printer Maintenance
4.1 Print Head Cleaning Instructions
You may need to clean the print head and platen roller after printing a number of rolls of paper, whenever you load new supplies or when you see voids in the printout.
Do not use sharp objects to clean the print head. This may damage the printer and require service
Open the paper door by pressing the Paper Door Release Button on the top cover as shown in
Figure 5 . The paper supply door will pop up.
Remove the paper roll.
Moisten a cotton swab with isopropyl alcohol and clean the print head
Clean the platen roller with a dry cloth or small brush
Note: You can also use another cotton swab moistened with isopropyl alcohol.
Turn the platen roller with your finger and run the cotton swab or dry cloth across it. Make sure the platen roller is clean all the way around.
Moisten another cotton swab with isopropyl alcohol. Rub the swab across the black mark sensor to remove any build-up
Moisten another cotton swab and rub the swab across the tear bar to remove any build-up
Note: You may experience dust build-up depending on the environment and the quality of the paper supply you use. If this occurs, use a can of compressed air to blow dust and paper debris out of the printer.
4.2 Charging the Printer Battery
The printer battery is charged using the wall mounted charger provided.
Follow these steps to charge the battery pack.
Note: Maker sure the printer and all LED’s are OFF before charging battery.
Plug the charger into an appropriate wall socket; then plug the charger line cord into the
adapter jack on the side of the printer. Refer to Figure 1 for details.
The yellow CHARGE LED will illuminate, to indicate battery is charging.
The Charge LED turns off when battery cartridge is fully charged. It takes about 180 minutes to fast charge the battery cartridge.
To insure full charge, printer should not be operated while the battery is charging.
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4.2.1 Important Notes on Charging Batteries
The model S4000T printers require an adaptor output of 10VDC/1.32A.
The battery Fast-charge is initiated each time the power adapter is connected to the printer
The fast-charge controller checks the battery’s voltage and temperature before the start of the fast recharge process. If the battery voltage or the temperature is outside of the fastcharge limits, the charger defaults to trickle charge at C/10 or 70 mA rate
Optional external battery chargers are available for Extech batteries. Refer to Section 4.7
“Printer Supplies” for detailed information.
4.2.2 Important Notes on Replacing Batteries
• Check for the correct Extech part number for the battery and only use that part for your new battery
Risk of explosion if battery is replaced by an incorrect type
Dispose of used batteries according to instructions in Section 4.5
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4.3 Verifying Battery Charge State
We strongly recommend testing your printer before returning it to Extech. Follow these steps to identify and correct any battery power problem that may be encountered. These will help to identify that the fault is with the printer and not some other part of your system.
To test the AC adaptor:
Use a multi meter and measure the output voltage. Output should be 10VDC.
Press the <ON/OFF> switch and wait until all LED’s are off.
Insert the AC adaptor plug into the printer. If the amber LED goes on, the battery is not fully charged but the charge circuit is functioning.
The AC power portion of the circuit appears ok.
To test the DC power:
Disconnect the AC Adapter once the battery has charged for 5 minutes or so.
Press and hold the <FEED> switch, then press and release the <ON/OFF> switch and then release the <FEED> switch. The printer will print a “self test” receipt
If the self test receipt is printed, the DC power is ok.
To test if the battery is accepting charge:
Press <ON/OFF> switch and wait until all LED’s are off
Plug the AC power adapter into the printer. Press <ON>; the green LED is illuminated and after about 20 seconds the LED should go off
If the amber LED is on, this will continue on through this test indicating that the battery is accepting a charge and that the charge circuit is ok. At the end of a 180 minute charge cycle the LED will go off.
4.4 Battery and Safety Information
The printer is powered by a 7.4V Li-Ion battery cartridge.
Charging time in the printer is approximately 3.0 hours.
Take the battery out of printer if storing the printer for long periods of time.
The battery storage temperature is 40°F to 104°F (4°C to 40°C). Do not store a fully charged battery at temperatures greater than 104°F (40°C) for long periods of time – the battery may permanently lose charge capacity.
The recommended temperature for charging is between 68°F (20°C) to 77°F (25°C).
Be sure to use a fully charged battery before long or battery intensive printing sessions.
Certain operations (for example, printing receipts with a lot of bar codes and graphics) drain the battery more quickly than others.
Dispose according to your local regulations. Do not throw in trash.
Do not disassemble, short circuit, heat above 80°C, or incinerate. The battery may explode
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4.5 Recycling Batteries
The Rechargeable Battery Recycling Corporation (RBRC) is a non-profit organization created to promote recycling of rechargeable batteries. For more information about how to recycle batteries in your area, visit
www.rbrc.org
.
4.6 Trouble Shooting
Problem Action
Does not feed paper or has a paper jam
• Remove any jammed supply
• Reload paper supply.
Does not print
Light printing
• Check or replace the printer’s battery
• Make sure the paper supply is loaded correctly, not backwards.
• Verify communication between the host device and the printer by disconnecting the communication cable and performing a printer self test.
• Check or recharge the battery
• Adjust the print contrast through print application.
Voids in printing
• Clean the print head following the cleaning instructions listed in Section 4.1
Red (Error) LED on • Check that paper roll is not out and paper door is closed.
• Error reading MCR.
• After extended printing, print head may be hot; printer will pause before resuming printing.
I f the problem is not identified following above trouble shooting guide, contact Extech Technical
Support. Support numbers and Email addresses are listed at Section 6 of this manual.
Other than routine cleaning and other maintenance described in Section 4, the printer is not intended to be serviced by the user. It must be returned to an
Authorized Service Center. Under no circumstances should the user attempt to take the printer apart
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4.7 Printer Supplies
Part Number
78618I1
Description
S4000T PKG
78618I1-1
78618I1-2
78618I1R
78618I1-1
78618I1-2
157261
756984
756998-2
757064
757064-CASE
757150
757160
757351
767400-1
767400-2
767400-4
7A1000014
Available from Extech Email: [email protected]
Download http://www.fieldsoftware.com/PrinterCE.htm
Download http://www.stevenscreek.com/pilot/dodownload.html
S4000T PKG with Bluetooth™
S4000T PKG with 802.11b/g
S4000T MCR PKG
S4000T PKG with MCR and Bluetooth™
S4000T PKG with MCR and 802.11b/g
Multi-Plug Battery Charger Adapter (US, UK, Euro
& Australian Plug)
IP54 Certified Environmental Case – No MCR
Belt Loop System
S4500THS Thermal Paper Pack (4” / 100’, 5 rolls)
S4500THS Thermal Paper Rolls (Case of 50 rolls)
Thermal Print Head Cleaning Pen
Magnetic Card Reader Cleaning Cards (5 per order)
Shoulder Strap System
Battery Charger (2 Bay) Li-Ion, 120V
Battery Charger (2 Bay) Li-Ion, 220V
Battery Charger (2 Bay) Li-Ion, 240V
Li-Ion Battery Cartridge: 7.4VDC – 2200 mAh
Windows 95/98/NT/2000/ Drivers
Windows CE print Utility
Palm Pilot print Utility
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5. Specifications
5.1 Printer Specifications (subject to change without notice)
Height
Width
Length
Weight: w/battery & supply
Shipping weight:
Power
Operating Temp. Limits:
Storage Temp. Limits:
Operating Humidity Limits:
Storage Humidity Limits:
Print Width:
Printing Method:
Print Speed:
Supported Fonts:
2.5 inches (64mm)
6.5 inches (167mm)
7.5 inches (192mm)
1.5 lbs. (710g)
3.3 lbs. (1.5kg)
7.4 V Li-Ion battery
14 to 122°F (-10 to 50°C)
-4 to 140°F (-20C to 60°C)
20% to 85% non-condensing
5% to 95% non-condensing
4 inches wide (104mm)
203 dpi (8 dots per mm)
Thermal Direct
Up to 3.0 inches/sec. @ 7.2v to ph.
Standard (normal and bold)
Supported Bar Codes:
Memory:
Charging Time:
Print Ratio:
Reduced (normal and bold)
Large rotated.
Codabar, Code 39, UCC/EAN – 128,
UPC/EAN/JAN, Interleaved 2 of 5, Code
128, PDF 417
Flash: 1M (internal), 1M (external)
SRAM: 26KB + 1MB
Approximately 180 minutes
25% black maximum/sq. in.
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5.2 Supply Specifications
Supplies:
Supply Thickness:
Supply Width:
Supply Length:
Supply Sensing:
Paper roll diameter:
Approved Vendors
Thermal direct receipt paper
2.2 to 3.5 mils (receipt paper)
4.33 inches (110mm)
1 roll of receipt paper is ~100 ft. (30km.)
Black mark (on face of supply)
Outside:2.0 inches (51 mm)
Inside: 0.40 inches (10 mm)
Kansaki: P300, P310, P350, P354, P390, P394,
P530UV, TO281CA, OP200, TO381N
Jujo: TF-50KS-E2C
Honshu: FH65BV-3
5.3 Regulatory Notes
5.3.1 FCC Part 15 Class B
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
For Bluetooth equipped printers, please note:
The printer contains an OEM Serial Port Adapter from connectBlue with FCC ID: PVH070101.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
(2) this device must accept any interference received, including interference that may cause undesired operation.”
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5.3.2 Warranty
This printer is warranted by Extech Data Systems to be free of defects in parts and workmanship for a period of one year from date of shipment. This warranty does not apply to defects resulting from action of the user such as misuse, improper wiring, operation outside of specification, improper maintenance or repair, or unauthorized modification. Extech specifically disclaims any implied warranties of merchantability or fitness for a specific purpose and will not be liable for any direct, indirect, special, incidental or consequential damages. Extech’s total liability is limited to the repair or replacement of the product. The warranty set forth above is inclusive and no other warranty, whether written or oral is expressed or implied.
5.3.3 Warranty and/or Repair Service
A Return Authorization number must be issued before a unit is returned to Extech for repair.
Once a unit has been properly returned to Extech (Note: The customer is responsible for ensuring proper packing to prevent damage in transit as well as the shipping costs back to Extech), it will be repaired (estimates are provided first if the repair cost is estimated above $100.00) and returned via UPS ground. The customer may elect a faster mode of transport at their cost.
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6. Customer Support
6.1 Online Technical Assistance
Frequently Asked
Questions page
Troubleshooting
Guide. http://www.extech.com/printer/techSupport/FAQ.html
http://www.extech.com/printer/techSupport/troubleShootGuide.html
6.2 Technical Support Request
If you need technical assistance regarding software, hardware or operation of Extech printers, please contact us at:
Tech Support Form http://www.extech.com/printer/techSupport/support.html
Telephone
+1-(781)-890-7440
+1-(781)-890-7864
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Portable Printer Division
http://www.extech.com/Printer
Copyright © 2007 Extech Instruments Corporation. All rights reserved including the right of reproduction in whole or in part in any form.
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