119469 Synergy 360 370 380 Manual Single

Owner’s Manual contains:

Installation, operating, maintenance & warranty instructions.

Synergy 360

Synergy 370

Synergy 380

Carriage House & Wind-Loaded

Garage Door Operator System

Install on Sectional Doors Only

Synergy 360 Synergy 360

Synergy 370

Synergy 380

Synergy 370

Marantec America Corporation

5705 Centerpoint Court, Gurnee, IL 60031 U.S.A.

Phone 1-888-622-2489



Fax 847-478-0348

Dear Valued Customer!

On behalf of all of us at Marantec, thank you very much for purchasing one of the quietest, most innovative and reliable garage door operators available today!

At Marantec, we consider safety and quality to be paramount. From inherent protection features to cutting edge technology such as LED lighting, you can rest assured that your new opener system will provide you and your family with safety and convenience for many years to come.

We are inviting you to register your new Marantec garage door operator within the next 10 days. Not only will we be able to contact you with important product updates. Registering your product will also serve as proof of purchase in case of fire, flood or theft and will allow us to serve you more effectively. Registering your Marantec opener is quick and easy:

Go to: www.marantecamerica.com/en/warranty or

Complete the registration form and mail it in

Also, help is only a phone call away! Please contact us at 1-888-622-2489 or at (001) 847-478-1500 when calling from outside of the United States. Our dedicated customer service team is looking forward to assisting you with any questions you may have.

Thank you again for choosing the Marantec family of products!

Sincerely,

Meikel D. Nagel

President & CEO

Marantec America Corporation

Copyright 2017. All Rights Reserved.

No part of this manual may be reproduced without our prior written approval.

Marantec reserves the right to design and technical specification subject to change without notice.

2

Marantec Accessories

Convenience in many forms. All of Marantec’s transmitting and receiving devices operate on

315MHz and are HomeLink compatible. Extension accessories such as LED lighting or the optional integrated battery backup system can be activated through simple plug-and-play connections.

Transmitters

Keypad

BBU

LEDS

External Receiver

Photo Eyes

Individualized features and customized comfort can be achieved with Marantec’s extensive range of accessories. An extra transmitter or a wireless keyless entry system with expanded features, an integrated battery back-up unit for providing operator functionality during a power outage. Or how about

LED lighting extension kits to enhance the lighting in your garage? Whatever accessories you are looking for, we have them available.

3

OWNER’S MANUAL CONTENTS

1. INTRODUCTION

2. ADVANCED FEATURES

3. IMPORTANT SAFETY INFORMATION

4. TOOLS

5. GARAGE

6. OPERATOR PACKAGE CONTENTS

7. IMPORTANT INSTALLATION INSTRUCTIONS

8. INSTALLATION STEPS

8-1.

8-2.

8-3.

MEASURE AND MARK DOOR AREA

INSTALL HEADER BRACKET

INSTALL DOOR BRACKET TO DOOR

8-4. RAIL ASSEMBLY

8-5. 2-PIECE RAIL ASSEMBLY

8-6. ATTACH RAIL TO OPERATOR HEAD

8-7. ATTACH RAIL TO HEADER BRACKET

8-8. POSITION OPERATOR FOR MOUNTING

8-9. MOUNT OPERATOR TO CEILING

8-10. CONNECT ARM TO DOOR AND TROLLEY

8-11. RAIL BUMPER INSTALLATION

8-12. CHECK EMERGENCY RELEASE

8-13. INSTALL PHOTO EYE SAFETY SYSTEM

8-14. INSTALL WALL CONTROL PANEL

8-15. CONNECTING WIRES TO OPERATOR

9. CONTROL UNIT CONNECTIONS

10. CONNECT TO POWER

11. SYSTEM SET UP

12. ADVANCED SETTINGS

13. REMOTE CONTROLS

13-1. TRANSMITTER

13-2. WIRELESS KEYLESS ENTRY SYSTEM (OPTIONAL ACCESSORY)

14. OPERATION OF YOUR OPERATOR

15. HOMELINK® TRANSCEIVER

16. TEST SAFETY REVERSAL

17. ALIGN AND TEST PHOTO EYE SENSORS

18. APPLY LABELS TO INSIDE OF GARAGE

19. ATTACH OWNER’S MANUAL TO WALL

20. IMPORTANT SAFETY INSTRUCTIONS

21. TENSION ADJUSTMENT

22. RAIL LENGTH ADJUSTMENT - FOR PROFESSIONAL INSTALLERS ONLY

23. RAIL PARTS (HEAVY DUTY RAIL)

24. RAIL PARTS (STANDARD RAIL)

25. OPERATOR PARTS

26. ACCESSORIES

26-1. LED EL 300

26-2. EXTENSION BRACKET KIT

26-3. PERMANENT WIRING

26-4. ENERGY PACK 100 (BATTERY BACKUP)

26-5. AUTOMATIC TIMER-TO-CLOSE ATC 100 KIT

26-6. TROLLEY EMERGENCY RELEASE SYSTEM

27. TROUBLESHOOTING - FOR PROFESSIONAL INSTALLERS ONLY

28. MAINTENANCE AND ADJUSTMENTS

29. LIMITED PARTS WARRANTY

30. WARRANTY LIMITATIONS, CLAIMS AND SERVICE

31. REGISTRATION

32. WARRANTY SERVICE

36

36

37

40

43

45

46

33

34

35

35

46

48

48

48

30

30

30

31

31

32

32

15

16

16

17

18

18

14

14

15

11

12

13

10

10

11

8

9

10

5

6

6

5

5

25

27

28

29

30

19

20

20

22

25

1. INTRODUCTION

Congratulations on purchasing your Marantec® Synergy Garage Door Operator System, the most innovative operator available today.

This stylishly designed digital operator with a wide range of accessories is engineered to provide the smoothest, quietest and safest operation to compliment any application. Advanced technology results in the operator being capable of easily moving almost any properly balanced sectional door, and at the same time providing state-of-the-art safety features to detect obstructions and to stop and reverse the door, thus helping to protect persons and property near the door.

2. ADVANCED FEATURES

This operator includes numerous state-of-the-art features to provide you, the user, with years of trouble-free, convenient, and safe use of your automatic garage door operator.

 Advanced Digital Operating System EOS (Easy Operating System): The EOS digital system provides an user friendly system set up. The EOS system requires only the initial set up parameters. All other operating parameters are learned and set automatically by the system. In addition, the system optimizes all parameters with every cycle for a more efficient operation by the GDO. This shorter parameter set up provides a quicker and more efficient installation.



New LED Lighting System: Provides a green energy efficient lighting approach to conventional incandescent lighting.

Added convenience requires no light bulb replacement.

 Precision Controlled DC Motor, Complete with Automatic Soft Start and Soft Stop Feature: The operator automatically detects when your door is almost fully closed or fully opened, and gradually slows the door down before it reaches its fully closed or opened position. During start-up, the door starts moving slowly and gradually ramps up to full speed for the full travel of your door. This reduces the possible damaging effects of the sudden starts and stops associated with some other operators, and results in the smooth operation and increased service life of your door and hardware.

 Quiet, Smooth Operation: Precision engineering and carefully selected materials result in extremely smooth and quiet operation, unmatched by conventional garage door operators.

 Modular Antenna Concept (patented): Plug-in your choice of frequency module.

 Built-In Safety Features: Including patented drive system that delivers only the optimum power needed to move your door

safely - Every time!



Photo Eye (Infrared) Safety System: State-of-the-art infrared beam system helps detect obstructions in the path of your door and automatically reverses closing door travel, helping to protect persons and property near the door.

 LCD Display System Control: Easy navigation through levels and menus.

 Convenient Status Display: To indicate the status of your door operator at any time. Especially useful if troubleshooting is necessary.

 Numeric Parameter Display Setting: Provides easier and quicker setup.



Numeric Error Code Display: Provides quicker troubleshooting.

 Maintenance and Service Scheduling: Optimizes operator service life and trouble-free performance.

 The EOS platform unifies all Marantec Products by design.



Meets all UL 325 requirements.

3. IMPORTANT SAFETY INFORMATION

This manual is essential to the safe and proper installation, operation, and maintenance of your operator. Read and follow all guidelines and operating instructions before the first use of this product. Store the manual in a safe, easily accessible location.

Operate the garage door operator at 120V, 60Hz to avoid operator damage.

Garage doors are heavy, moving objects. When coupled with an automatic operator, electrical power is also present. If not properly installed, balanced, operated, and maintained, an automatic door can become dangerous and cause serious injury or death. Please pay close attention to the WARNING and CAUTION notices that appear throughout this manual. Failure to follow certain instructions may result in damage to the door or door opener, or may result in severe injury or death to yourself or others.

WARNING means that severe injury or death could result from failure to follow instructions.

Mechanical

WARNING means that severe injury or death could result from failure to follow instructions.

Electrical

CAUTION means that property damage or injury could result from failure to follow instructions.

5

4. TOOLS

The instructions will refer to the tools shown below for proper installation, adjustment, and maintenance of the garage door operator. Additional tools may be required depending on your particular installation.

Fig. 1

Conversion:

Pencil Tape Measure

Drill,Drill Bits,

Phillips Power Bit

Pliers

Stepladder

5. GARAGE

Adjustable

Wrench

7/16" Wrench

Ratchet and Sockets

(1/2", 7/16")

Phillips

Screwdriver

Flat-Tip

Screwdriver

Fig. 2

Sectional Door

A garage door is a heavy moving object and can cause serious injury or death. An unbalanced door might not reverse when required, and can increase the risk of injury. If your garage door is out of balance, or if it binds or sticks, call for professional garage door service. Garage doors, springs, pulleys, cables, and hardware are under extreme tension and can cause serious injury or death.

Do not try to adjust them yourself. Ropes left on a garage door could cause someone to become entangled and could kill them. Remove all ropes connected to the door before installing your operator.

Fig. 3

One-Piece Door

Synergy 360, 370 Only

Take a moment to survey your garage and garage door.

 Is there an access door besides the garage door? If not, you

should install an emergency key release kit.



With the garage door closed, check alignment of door and

garage floor. The gap, if any, should be no more than

1/4" (6mm). If the gap is larger than this, repair floor or door

before installing operator.

 The operator is intended for installation on a properly balanced

and adjusted garage door. DO NOT INSTALL IF DOOR IS

UNBALANCED OR BROKEN.

 Check balance of door in mid travel and during full range of

opening and closing. Lift the door about half way, as shown in

Fig. 2 & 3. Release the door. It should remain in place,

supported by its springs. Raise and lower the door fully to

check for binding or sticking.

 If door is out of balance or needs repair, DO NOT ADJUST IT

YOURSELF. CALL A QUALIFIED GARAGE DOOR SERVICE

PROFESSIONAL to adjust your door.

 If your door is over 7 ft. (2.1m) high, you will need a longer

rail. See section 6 “Rail Assembly” on p. 6 of this manual

for availability of longer rails.

To prevent damage to steel, aluminum, fiberglass or glass panel doors, always reinforce the inside of the door both vertically and horizontally with steel or angle iron bracing.

The best solution is to follow the instructions for your particular garage door or contact the garage door manufacturer for proper reinforcement instructions.

6

5. GARAGE (cont’d)

Check the type of door construction you have. The information contained in the figures below will be referred to later in the manual for proper installation on the different door types.

Fig. 4

Sectional Door

with Curved Track

Synergy 360, 370 Applications Only

One-Piece Door

with Horizontal Track

Header Wall

Header Bracket

Highest Point of

Door Travel

1-1/4” (30mm) Clearance

Header Wall

Header Bracket

Highest Point of

Door Travel 1-1/4” (30mm) Clearance

Door

Distance

Door

Distance


One-Piece Door

with Jamb Hardware without Track

Header Wall

Header Bracket

Highest Point of

Door Travel



Header Wall

Header Bracket

Highest Point of

Door Travel

Door

Door

One-Piece Door

with Pivot Hardware without

Track


Pivot

Distance

Jamb

Hardware Distance

GARAGE DOOR OPERATOR SYSTEM OVERALL DIMENSIONS - 7' (2.1m) DOOR

Fig. 5

Standard Application

10' 6-1/4" (3.21m)

13" (335mm)

14-1/8” (360mm)

1/2" (13mm)

Space Saver Application

10' 4" (3.15m)

5-5/16”

(135mm)

Headroom Clearance - 1-1/4” (32mm)

7

6. OPERATOR PACKAGE CONTENTS

Fig. 6



Remove one of the serial number labels located on both sides

of operator carton and apply to the front page of owner’s

manual. See Fig. 6.



Remove second serial number label and apply to the warranty card.

 Operator’s manufacturing date is located under operator lens cover.

Removable serial number

The following items are included with your Garage Door Operator (GDO). All hardware components are located in the GDO carton. The accessories are packaged with their respective hardware in separate packs for ease of identification and use.

Fig. 7

Synergy 360, 370 OPERATORS

Items shown not actual size.

Synergy 380 -

Sectional Door Applications Only

6 Ft. (1.8m) Detachable Power Cord 6 Ft. (1.8m) Detachable Power Cord

Fig. 7A

ACCESSORIES

Transmitter

Visor Clip

Programming

Connector

Modular

Receiver

Terminal

Block

Garage Door Operator Manual and Safety Labels

Wall Control Panel

(with Hardware Kit)

Tapered-Head Screws

(2)

Photo Eye Safety System

(with accessories)

Bracket (2)

5“

Sensor (TX)

Sensor (RX)

6“

5“

5“

6“

6“

Machine screws

(2)

Wire Holder Kit

Screw Caps (2)

30 Ft. (9.2m)

2-Conductor Wire

Drywall Anchors (2)

Staples (10)

Hardware Kit

Fig. 8

Curved Door Arm

#8009466

Door Bracket

#8030743

Support Bracket (2)

#97337

Rail Bracket (2)

#99082

RAIL ASSEMBLY

(packaged in separate carton)

Bumper

#102723

Clevis Pin (1): 5/16” x 7/8”

Cotter Ring (1)

Carriage Bolt (2): 1/4” - 20 x 2”

Lock Washer (2): 1/4”

Hex Nut (2): 1/4” - 20

Lag Screw (2): 5/16” x 1-3/4”

Lag Screw (4): 1/4” x 1-1/2”

Hex Bolt (2): 5/16” - 18 x 3/4”

Lock Nut (2): 5/16” - 18

Hex Head Tek Screw (2): 1/4” x 3/4”

Screw (4): M5x8.5mm

Screw (2): 3.9x32mm

Cap (2) #104740

Header Bracket Kit

#103238

Synergy 360, 370

Belt

Chain

7’ (2.1m) Door M13-807B M13-807C

8’ (2.4m) Door M13-808B M13-808C

10’ (3m) Door M13-810B M13-810C

Synergy 380

Belt

7’ (2.1m) Door M13-1207B

8’ (2.4m) Door M13-1208B

(Clevis Pin 1/4” x 3 1/14”)

8

Fig. 8A

2-PIECE BELT RAIL ASSEMBLY

(packaged in separate carton)

Header Bracket Kit

#103238

Synergy 380

10’ (3m) Door M15-21210B

12’ (3.6m) Door M15-21212B

14’ (4.2m) Door M15-21214B

Connector

#123241

7. IMPORTANT INSTALLATION INSTRUCTIONS

Support Bracket

#71865

(Clevis Pin 1/4” x 3 1/14”)

TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:

1. READ AND FOLLOW ALL WARNINGS AND INSTALLATION INSTRUCTIONS.

2. Synergy 380 - Use this operator ONLY with sectional doors.

3. Check with the door manufacturer to determine if additional reinforcement is required to support the door prior to

installation of the door operator.

4. Install operator only on a properly balanced garage door. An improperly balanced door could cause serious injury.

Have a qualified service person make repairs to garage door cables, spring assemblies, and other hardware before

installing the operator.

5. Remove all ropes and disable all locks connected to the garage door before installing operator.

6. If possible, install the door operator 7 feet (2.1m) or more above the floor. For products having an emergency

release, adjust the emergency release cord for the handle to be within reach, but at least 6 feet (1.8m) above the

floor and avoiding contact with vehicles to avoid accidental release.

7. Do not connect the operator to source of power until this manual instructs you to do so.

8. Locate the wall control station: (a) within sight of door, (b) at a minimum height of 5 feet (1.5m) above the ground

so small children cannot reach it, and (c) away from all moving parts of the door.

9. Place the Operating Warning Label next to the wall control panel in a prominent location. Affix Safety Label on

inside of garage door. The Emergency Release markings molded on handle.

10. After installing the operator, test Safety Reversal System. Door MUST reverse when it contacts a 1-1/2 inch (40mm)

high object (or a 2x4 laid flat) on the floor.

11.

SAVE THESE INSTRUCTIONS

for future safety, adjustment, and maintenance purposes.

For Important Safety Instructions see page 31.

Fig. 9

Shown on the right is an overall view of a completed garage door operator system installed on a sectional door.

The arrangement is similar for a one-piece door (except for differences described later in this manual).

Garage Door

Safety Label

Emergency

Release Handle

Operating

Warning

Label

Owner’s

Manual

9

8. INSTALLATION STEPS

Identify a sound structural support on header wall above garage door for header bracket mounting. See Fig. 10. If appropriate header does not exist, replace or install a new support using a 2x4

(50mm x 100mm) or 2x6 (50mm x 150mm) board. Fasten it securely.

See Fig. 11 and 12.

8-1. MEASURE AND MARK DOOR AREA

Before starting your installation, the door and the header above the door must be measured and marked. This way, the appropriate brackets can be mounted at the correct locations avoiding installation and operating difficulties later.

MARK VERTICAL CENTER LINE:

 Measure door width, then locate the center point (Fig. 10).

 Mark a vertical line on the upper half of your door, on the top

edge of your door, and on the header, through the center

point.

MEASURE DOOR’S HIGHEST TRAVEL POINT:

(Review Fig 4. on p. 7 for details)

 Open door to its highest travel point and measure from the

garage floor to the top of door.

 Write down this distance.

FOR SECTIONAL DOORS AND ONE-PIECE DOORS WITH

HORIZONTAL TRACK:

Add 1-1/4" (30mm) to the door travel height (measured above).

FOR ONE-PIECE DOORS WITHOUT TRACK:

Add 3-3/4" (95mm) to the door travel height (measured above).

MARK HORIZONTAL LINE FOR HEADER BRACKET

LOCATION:

 Close door and measure the required distance (determined

above) from the garage floor to the header.

 Mark a horizontal line, intersecting the vertical center line, on

header. This is the position at which the bottom of the header

bracket should be installed.

 In case of minimal clearance above the door, the header

bracket may be mounted to the ceiling. In this case, extend

the vertical center line onto the ceiling, and mark a horizontal

line on the ceiling no further than 4" (100mm) from the

header wall. The header bracket should be mounted no

farther than this distance from the header wall.

8-2. INSTALL HEADER BRACKET

Header bracket kit located in rail carton.

Fig. 10

Horizontal

Reinforcement

Bracket

See Fig. 11

Header

Door Width

Fig. 11

Lag Screw for Header installation if necessary (not provided)

Header Bracket

Header

Pilot Holes

See Fig. 12

Horizontal Line for

Header Bracket

Height

Vertical

Center Line

5/16” x 1-3/4"

Lag Screw

If the header bracket is not rigidly fastened to a sound structural support on the header wall or ceiling, the safety reverse system may not work and could cause serious injury or death. DO NOT move or adjust springs or garage door hardware, as these parts are under extreme tension and could cause injury or death.

10

8-2. INSTALL HEADER BRACKET (cont’d)

Mark pilot holes location on header through header bracket

holes where lag screws will be inserted.

IMPORTANT: See Fig. 11 for which header bracket holes to

use.

 Drill 3/16" pilot holes into header, and install bracket with lag

screws (5/16” x 1-3/4”) provided.

 Tighten lag screws firmly.

NOTE: Follow the same procedure if header runs vertically instead of horizontally and is the only option for mounting header bracket to header wall. In case of minimal clearance above the garage door, the header bracket may be mounted to the ceiling (Fig. 12). Follow the same steps above to ensure a sound surface for mounting.

8-3. INSTALL DOOR BRACKET TO DOOR

A. FOR SECTIONAL DOORS:

Wood Sectional Doors (Fig. 13)

 Position door bracket along vertical center line of door

with pin hole facing top of the door and top edge of the

bracket 4” to 5” (100mm - 125mm) below top edge of the

door, or roughly at the same height as top rollers on the door.



Mark locations of securement holes through door bracket.

 Drill two 1/4" holes through door for securement of door

bracket.

 Insert carriage bolts (1/4” x 2”) from the outside through

door and bracket, then secure with lock washers and nuts

from the inside.

 Tighten nuts firmly.

Metal Sectional Doors

 Attach door bracket with two teck screws (provided) per Door

manufacturer recommendations.

B. FOR ONE-PIECE DOORS:

Before starting the installation of the door bracket, cut off mounting leg from opposite side of pin hole (Fig. 13).

One-Piece Doors with Exposed Frames (Fig. 14)

 Position center of door bracket on the center line on the top

edge of door.

 Mark the position where carriage bolts will go through

bracket, and drill two 1/4" holes through top frame of door.

 Install carriage bolts from the bottom, through door frame

and bracket, and secure with lock washer and nut from top.



Tighten nuts firmly.

One-Piece Doors without Exposed Frames (Fig. 15)

 For doors without exposed frames, use alternate method of

mounting door bracket.



Mark and drill two 3/16" pilot holes into top of frame, then

secure bracket with 5/16" x 1-5/8" lag screws (not provided).

Fig. 12

Header

Fig. 13

Fig. 14

Garage Door

Center Line

Carriage Bolts

Pilot Hole

Door Bracket

Insert 1/4-20 x 2”

Carriage Bolts from outside of door

One-Piece Door with Exposed Frame:

Install with Carriage Bolts

8-4. RAIL ASSEMBLY

NOTE: Rail comes fully preassembled with straight door arm already attached.

 Unpack preassembled rail.

 Leave straight door arm taped inside rail for safe and convenient

installation—it will be untaped and used later.

 Place first mounting bracket over rail (close side) on a diagonal.

Make sure support securement clamps clear rail sides.

 Twist mounting bracket and secure onto rail 12” (305mm)

from sprocket end side of rail as shown in Fig. 16.

Fig. 16

Mounting Bracket

Rail

Header Bracket

Lag Screw

Fig. 15

Garage Door

Center Line

Ceiling

Pin Hole

Cut off for one-piece door only

1/4-20 Nut

Lock Washer

Wood Sectional

Doors

Lag Screws

One-Piece Door without Exposed Frame:

Install with Lag Screws(not provided)

12”

(305mm)

11

8-4. RAIL ASSEMBLY (cont’d)

 Place second mounting bracket over the backside of the rail 33”

(840mm) from pin hole as shown on Fig. 17.

 Secure second bracket. See Fig. 16, pg. 11.

8-5. 2-PIECE RAIL ASSEMBLY

 Unpack 2-piece preassembled and pretensioned rail

and place it on the floor.

 Save mounting (center support) bracket for later in the

installation.

 Leave straight door arm taped inside rail for safe and

convenient installation—it will be untaped and used later.

 Take the rail half with the end bracket and trolley and

insert rail in connector as shown in Fig. 18, step 1.

 Swing the other rail half and insert rail in connector as

shown in Fig. 18, step 2. Lower the rail end towards the

floor to snap rail half in place.

 Install connector clamps and tighten screws as shown

in Fig. 19 and 19A.

 Install mounting brackets as described above.

 Place and secure center support bracket as shown in Fig. 20.

Fig. 19

Fig. 17

33”

(840mm)

Mounting Bracket

Fig. 18

12”

(305mm)

Mounting Bracket

Fig. 19A

Rail sprocket side

First mounting bracket

Fig. 20

Rail connector

Center support bracket

33”

(840mm)

Second mounting bracket

12”

(305mm)

Mounting Brackets

12

8-5. 2-PIECE RAIL ASSEMBLY (cont’d)

ADDITIONAL STEP FOR ONE-PIECE DOORS ONLY:

IMPORTANT NOTE: For installation on One-Piece Doors only, the straight door arm that is factory installed onto the rail must be replaced by the curved door arm supplied as part of hardware in the operator box.

Recommended: Replace arm after attaching rail to operator.

 Turn rail over so that open channel in rail faces up.

 Untape straight door arm that is secured inside rail.

 Remove and save the two phillips head screws that are securing

the door arm pin and straight door arm (Fig. 21).

 Lift arm and pin straight out of slot in trolley, and remove pin

from straight door arm.

 Insert pin into short side of curved door arm as shown.

 Orient arm so that long side extends away from trolley.

 Carefully insert pin and door arm into slot in trolley.

Push pin into slot with door arm so pin is fully seated into trolley

slot. IMPORTANT: Pin must be straight and seated properly

into recessed area in trolley. See Fig. 21A.

 Secure pin and curved arm with the two phillips screws which

were removed from trolley—DO NOT use any other screws.

Tighten screws firmly. See Fig. 21B.

Fig. 21

Fig. 21A

A. Loosen Screws

C. Feed Pin though Curved

Arm Hole

Correctly seated pin

Fig. 21B

B. Lift Arm and

Remove Pin

Curved Door Arm

8-6. ATTACH RAIL TO OPERATOR HEAD

When fastening the rail to the operator, use only the screws provided. Use of any other screws may result in operator falling

from ceiling and causing damage to persons or property in the garage.

 Position operator with control panel facing back of garage.

Rest operator head on cardboard or protective surface on floor

so opener does not get scratched.

 Position rail onto operator chassis by lining up rail sprocket

opening with motor head shaft (Fig. 22). Make sure shaft

engages teeth inside rail sprocket. Press rail down firmly onto

shaft and opener chassis. DO NOT HAMMER.

 Position the two rail brackets over rail as shown in Fig. 22.

 Insert screws (M5 x 8.5) through bracket holes and into chassis

holes, and tighten screws firmly to hold rail to head.

Fig. 22

Standard Application

Sprocket

Opening

Motor Head

Shaft

Alternate Rail Installation

(Space Saver Applications)

Rail

13

8-7. ATTACH RAIL TO HEADER BRACKET

 Support operator head slightly off the floor.

 Lift the opposite end of the rail up to the header bracket.

 Position rail end-stop within the openings in the header

bracket. Insert header clevis pin (1/4” dia.) through header

bracket and rail end, then attach cotter ring to end

of pin. (See Fig. 23A)

Fig. 23

Fig. 23A

Cotter Ring

Fig. 23B

Operator Box

8-8. POSITION OPERATOR FOR MOUNTING

Once rail is attached to header bracket, support operator on ladder, or use the assistance of another person to support operator high enough so door can open without hitting the rail.

Fig. 24

Synergy 380 Install on Sectional Doors ONLY

A. SECTIONAL DOORS AND ONE-PIECE DOORS WITH

TRACK:

 Open garage door to fully opened position, and place a

2x4 (50mm x 100mm) laid flat between the door and the rail.

See Fig. 24. This provides an easy method of ensuring the

correct mounting height of the opener.

B. ONE-PIECE DOORS WITHOUT TRACK:

 Move trolley toward opener head.

 Open door all the way so that it is parallel to the floor, or

slightly tilted toward the front of the garage. DOOR SHOULD

NOT BE TILTED TOWARD THE BACK OF GARAGE.

 Position operator so that top of operator head is level with top

of opened door.



To check for correct mounting height, temporarily position

curved door arm as if connecting to door bracket. See Fig. 25.

The long side of the arm should be parallel to the floor when

door is fully opened. Raise or lower powerhead so that arm

will be parallel to floor.

 Temporarily support head at this height, and prepare to

mount the operator to ceiling.

Fig. 25

1/4” x 3-1/4"

Clevis Pin

Door

2x4 Laid Flat

(50mm x 100mm)

Stepladder

Door

Stepladder

14

8-9. MOUNT OPERATOR TO CEILING

Fig. 26

Joists (may be hidden behind drywall)

If not properly secured, the operator could fall and injure someone. Secure opener to structural supports or framing. Do not mount to drywall, plaster, or other such material.

 Position opener head so that rail is lined up with center line

of open door.

 Line up sturdy perforated angle (not provided) with

ceiling joists above rail mounting bracket. In case of finished

ceiling use stud finder to locate joists.



Mark location for 5/16” x 2” lag screws (not provided), and

drill two 3/16” pilot holes.

 Fasten sturdy perforated angle to joists using lag screws.

 Measure distance from each side of mounting bracket to the

perforated angle.



Cut pieces of hanging brackets (perforated angles) to

required lengths.

 Attach one end of each hanging brackets to rail mounting

brackets with 5/16”-18 x 7/8” hex bolts, 5/16”-18 nuts, and

5/16” lock washers (hardware not provided).

 Fasten another end of hanging brackets to perforated angles

using the same hardware.

 Once opener is securely fastened in position, remove wood

block and lower door. Check door for proper operation and

clearance by manually moving door to full open and closed

position. If door hits rail at any point, raise opener head slightly

higher and re-mount in position.

 Mark location and drill pilot holes for second perforated angle

which will be located above second mounting bracket.



Follow the same steps above for second mounting bracket. See Fig. 27.

8-10. CONNECT ARM TO DOOR AND TROLLEY



Make sure door is fully closed.



Remove tape from rail holding straight door arm

(sectional door only) and allow door arm to hang freely.

A. SECTIONAL DOORS:

Position curved door arm into door bracket channel so that

short end of arm will be attached to door bracket.

See Fig. 29. Curved door arm should be attached roughly at

the same height as the top rollers of the door.

Perforated angle

Fig. 27

Fig. 28

Fig. 29

5/16"-18x3/4" Hex Bolt

5/16"x7/8" Clevis Pin

through holes. Attach cotter ring to hold pin in place.

Position straight arm and curved arm to form an angle with

the door (Fig. 28) and at least two sets of holes line up.

Select two overlapping holes as far apart as possible and

secure arms together with hex bolts 5/16”-18 x 3/4“ and

5/16”-18 lock nuts

B. ALL ONE-PIECE DOORS:



of straight door arm. See Fig. 21 on p. 13.

Position free end of curved arm into door bracket slot.

Align curved door arm and bracket holes, then insert clevis

pin (5/16” dia.) through holes. Attach cotter ring to pin to

hold in place. See Fig. 30.

C. SECTIONAL AND ONE-PIECE DOORS:

After connecting appropriate door arm, ensure trolley is

disengaged. Check for proper door operation by manually

lifting then lowering to fully opened and closed positions.

Readjust door arm if needed.

Fig. 30

Door Bracket

(for One-Piece Door)

Clevis Pin

Angle

Straight Door Arm

5/16"-18

Lock Nut

Curved Door Arm

Cotter Ring

Cotter Ring

15

8-11. RAIL BUMPER INSTALLATION

ATTENTION

THE RAIL BUMPER IS AN IMPORTANT PART OF GARAGE

DOOR OPERATOR SYSTEM. THE BUMPER IS DESIGNED FOR

SETTING UP AND MONITORING THE OPERATOR’S TRAVEL LIMITS.

up to the desired location. See Fig 31.

 Snap rail bumper into place as shown in Fig. 32.

 Hold door and measure 1/2” (13mm) between trolley end and the bumper as shown in Fig 33. This is the installation location for the rail bumper.

Important: The distance between the trolley and the bumper should not be greater than 1/2” (13mm).

 Secure bumper with self-tapped 3.9 x 32mm screws provided.

Cover screws with plastic caps provided as shown on Fig. 33.

IMPORTANT NOTE

PULL RELEASE HANDLE TOWARDS DOOR FRAME TO LOCK

TROLLEY, THEN MOVE DOOR MANUALLY UNTIL TROLLEY

LOCKS WITH CHAIN OR BELT CONNECTOR.

8-12. CHECK EMERGENCY RELEASE

Fig. 31

Fig. 32

To prevent possible SERIOUS INJURY or DEATH from a falling garage door:

• If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED. Weak or broken springs or unbalanced door could result in an open door falling rapidly and/or unexpectedly.

• NEVER use emergency release handle unless garage doorway is clear of persons and obstructions.

• NEVER use handle to pull door open or closed.

The release cord with handle should be adjusted to hang

6 ft. (1.8m) above garage floor.

To adjust:

 Slide handle up on cord.



Tie new knot at correct height.

 Cut excess cord, leaving approximately 1” (25mm) after knot.



Heatseal end of cord with match or lighter to prevent fraying.

 Slide handle back into place.

The emergency release cord with red handle which is already attached to the trolley, are extremely important parts of the operator system. Pulling the release cord see Fig. 34 disengages the door from the opener. This allows the door to be moved manually up and down independent of the opener motor.

If the door is in the open position, use extreme care when using the release.

Use emergency release to disconnect the door if the power is out. This allows the door to be moved manually up and down independent of the operator motor. It should also be used if for some unforeseen reason the door strikes a person or object during its travel and does not automatically reverse off the obstruction.

To release door—pull emergency release handle toward the operator at approximately 45 degrees. (Fig. 34)

Prior to re-engaging door, ensure that all obstructions are removed and door is operating properly manually. Before re-engaging trolley with a belt connector, pull handle toward the door at approximately a 45 degree angle. Now the door can be reconnected by moving it manually and bringing it into position when the connector is inside of the trolley.

Fig. 33

Snap bumper in place

Screw holes

Fig. 34

To lock pull toward the door

3.9 x 32mm screws

1/2”

(13mm)

Screw Caps

Emergency Release Cord

To release pull toward the operator

16

8-13. INSTALL PHOTO EYE SAFETY SYSTEM Fig. 35

Wall Stud

1/4” x 1-1/2”

Lag Screws

Mounting Bracket

To provide the maximum protection install the photo eye sensors so beam is NO HIGHER than 6” (150mm).

MOUNTING THE PHOTO EYE SENSOR BRACKETS TO WALL:



Locate the mounting position for photo eye brackets 3.5” to 5”

(90-125mm) from floor level.

After mounting, the photo eye beam must have a clear path

from one side of the door to the other.



Use the bracket mounting holes as a template to locate an drill (2)

3/16" diameter pilot holes on both sides of the garage door as shown

in Fig. 35.



Secure the bracket with 1/4" x 1-1/2" lag screws provided as shown

in Fig. 35.

Note: If needed use extension brackets (see accessories page 35).

MOUNTING THE PHOTO EYE SENSORS TO MOUNTING

BRACKET. Fig. 37



Install the sensors to the mounting bracket by inserting bend

clips of sensor bracket through the vertical slot on mounting

bracket.



bracket.

Twist one of the straight clips slightly to lock the sensor in place

once inserted through vertical slot on the mounting bracket.

Fig. 36

Fig. 37

ROUTE WIRES Fig. 38



wiring to wall. Do NOT punch wire. Drive staples with only

enough force to hold wiring in place.

Be sure the wiring is routed away from all moving parts of

door and rail.

Run wires along the top of the rail assembly and secure

them in wire holders.

DUAL DOOR INSTALLATION Fig. 39

 In dual door installations, the transmitter (TX) and the receiver

(RX) photo eye sensors (as marked on each of the photo eye

components) should be mounted as indicated. TX and RX marks

are located on the back side of the transmitter and receiver.

Fig. 38

3.5” to 5” (90-125mm) from floor

Mounting on garage floor

To Terminal 1

Twist Clip

5.5” (140mm)

Sensor Bracket

Mounting Bracket

To Terminal 2

Wire Holder

Fig. 39

Receiver

Transmitter Transmitter

Receiver

17

8-14. INSTALL WALL CONTROL PANEL

The control panel must be mounted inside the garage within sight of the garage door, clear of all moving garage door parts or any associated parts - and at least 5 feet (1.5m) above the floor to prevent the use of these controls by children. The device should only be used when the door is in clear sight of the user and the door area is free of people or any obstructions.



Attach 2-conductor wire to the screw terminal on back of

control panel. See Fig. 40 (Back). White wire attaches to

terminal #3 screw, white wire with color stripes attaches to

terminal #4 screw.

 Position wall control panel onto wall in desired location.



Mark hole location on wall.

 Drill 1/16” pilot holes into wall.

 Insert and tighten screws to secure control panel to wall.

 Make sure wiring is routed out from behind control through

one of the cutouts to avoid pinching the wires.

Route wires along wall use staples (provided) to secure

wiring to wall. Do NOT punch wire. Drive staples with only

enough force to hold wiring in place.

If mounting to drywall instead of wood, drill 3/16” pilot holes and use anchors provided. If mounting to electrical box that is prewired for this purpose, mount directly to box with proper screws provided.

See Fig. 40A.

Multiple Wall Control (Fig. 40B):

 Wall control design provides a modular assembly of multiple

wall controls.

Each wall control must be connected to a designated garage

door opener, only one wall control per operator.

 Detach wall control’s right side panel(s).

 Attach wiring to back on each wall control (white wires to

terminal #3 screws, wires with stripes to terminal #4 screws).

 Assemble wall control module and secure to the wall.

 Complete installation as outlined above in step 1 and 2 for each

wall control.

Fig. 40

Fig. 40A

Fig. 40B

8-15. CONNECTING WIRES TO OPERATOR

 Separate the double wire from each photo eye into two single

wires: the white wire and the white wire with black stripes.



Combine the white wires from each photo eye and twist

stripped ends together tightly.

 Insert stripped end of white wire combination into terminal

block hole #1.

 Repeat procedure for the white wires with black stripes except

insert them into terminal hole #2.

 Separate the double wire from wall control into two single

wires: the white wire and the white wire with red stripes.

 Insert stripped end of white wire into terminal block hole #3.

Insert stripped end of white wire with red stripes into terminal

block hole #4.

Connect terminal block with attached wires to control unit,

see Fig. 41, 44.

Fig. 41

For reference see wiring diagram Fig. 45

4

3

To Terminal #4 Screw

To Terminal #3 Screw

Screw caps

18

9. CONTROL UNIT CONNECTIONS 3.3.3

Terminal block XB03

Danger of electric shock:

Before any wiring work begin, make sure that the operator and all wiring is disconnected from the power supply. During wiring make sure all wires remain disconnected from the power supply at all times.

A

B

C

XB03

XB72

XN70

XW40

XW81

GDO expansion module slot

Integrable Battery backup (optional)

Battery backup display

Connection for

– Wall control

– Photo eye safety system

Connection for modular antenna

Connection for battery backup

Connection for MS bus expansion module

Inputs/outputs modules connection

Fig. 42

XB03 XW40 XB72 A B C

XW81

5 4 3 2 1

XN70

5

4

Wiring Diagram for XB03 Terminal Block

- S b1 2

3

1

- W 1

- W 2

2 1

AP27

RX

TX

1

2

Sb1

3

4

5

2 1

Conductors/wires

- AP2 7

- W1

2 1

- W 2

2 1

2 1

TX

Photo eye safety system

Photo eye receiver

Photo eye transmitter

Photo eye - Conductor 1

Photo eye - Conductor 2

Impulse button - Wall Control

Wall controI - Impulse - Conductor 1

Wall controI - GROUND - Conductor 2

24 V DC

2 1

RX

Fig. 43

Modular Antenna Installation or Replacement

19

10. CONNECT TO POWER

To reduce the risk of electric shock, your operator is provided with an insulated power cord with a 3-prong grounding plug. The cord must be connected to a standard grounding outlet. If there is no outlet available at the location, you must have a qualified electrician install an approved grounded outlet in this area.

Fig. 46

To prevent electrocution or fire, installation and wiring must be done in accordance with local electrical and building codes. DO NOT use an extension cord. DO NOT use a 3 to 2 plug adapter. DO NOT modify or cut off the grounding pin on the plug.

 Plug the operator into a properly grounded outlet (Fig. 46).

 The display will illuminate the word “On” and will be

displayed. This indicates that the operator is ready for set up.

See Fig. 47B for additional display icons.

 DO NOT operate or run the opener at this time.

IMPORTANT:

Contact Marantec America for

Replacement Power Cord

Part #105475

Model: YP-12/YC-12

Overall length 6ft.

UL/CSA Recognized

UL Type: E241374: SJT 3/C 18AWG 105 C 300V VW-1

CSA 177323: SJT 3/C 18AWG 105 C 300V FT2

11. SYSTEM SET UP

In order to insure a trouble-free programming:

• The door must be in the “CLOSED” position and engaged

to the drive system (rail) before programming the

operator or a system reset is performed.

Fig. 47 Overview of the control unit

Control elements

1

2 3

4 5 6 7 8 9

0

LED display

Fig. 47A

Drive the door in the OPEN direction, increase the value

Drive the door in the CLOSE direction, decrease the value

Start programming, and save values

Press and hold at the same time all three control buttons, ( , , ) as shown until counter reaches 20.

Then depress buttons and let system reset.

Once the operator completes the

Reset Process, The LCD display illuminates and stand-by mode is displayed as shown.

For proper initial operation of the operator, three basic functions must be set using the initial system programming:

 Open Door Position

 Close Door Position

 Program Remote Control (Transmitter)

Press and hold the “P” button for approximately 3 seconds.

When illuminates, release the button. You are now ready to set or change the desired adjustment. If no buttons are pressed within 120 seconds while in programming mode, the control unit reverts back to operating mode.

TO MAKE OR CHANGE ANY ADJUSTMENT

If no changes are needed at any particular stage, you can keep the current information and “skip” over a specific adjustment by pressing the “P” button once. This is useful to know if you want to change only one setting, without changing any of the other adjustments. Simply enter the adjustment mode by pressing and holding the “P” button for approximately 2 seconds, then press and release “P” repeatedly until your particular adjustment is reached. This bypasses the unneeded adjustments, and takes you right to the adjustment you want. When your adjustment or setting is complete, simply press ”P” as many times as needed to bypass the remaining steps and exit out of the program, returning the operator to normal mode.

NOTE: You may exit the System Set Up at any time by pressing the button “P” for more then 5 sec. The set up programming can be terminated at any time and from any stage. To do so, press the “P” button for longer than 5 seconds.

RESET FUNCTION

There might be times when the operator may have to reset in order to restore the operating system factory default setting.

To reset operator by using three control buttons, , , see

Fig. 47A or use operator reset procedure on page 23.

20

11. SYSTEM SET UP (cont’d)

Fig. 47B

Display

3

Description

Ready for operation

Display

1

2 3

4 5 6 7 8 9

0

Description

Level indicator

Display shows Level 2

Door position: CLOSED

Door position: OPEN

Status display

Battery backup system connected

1

2 3

4 5 6 7 8 9

0

Menu and parameter indicator

(Displayed Menu 3, Parameter Setting 8)

Fault message / Maintenance indicator in CLOSED door position

Photoeye safety system

Remote control

External button

Minute indicator

1

2 3

4 5 6 7 8 9

0

Times exceeding one minute are shown in

minutes and seconds.

Example: 1.2 = 1 minute + 20 seconds =

80 seconds

Status display

Display Function / Element

4

Warning time indicator (only for programmed automatic closing)

System initial display on control panel screen upon power ON

1

2

3

System set up start and program open door travel position





To start the system set up, press and hold the button for approximately 5 seconds.

Once the display timer counter reaches the count of 5, release the button.

 The blinking open door icon is displayed on the control panel screen.

 Set the open door travel postion by pressing and holding the button until the door reaches the desired open travel position. Further fine tuning of the open position can be performed by using the or buttons.

Important Note: The back of the trolley must be approximately half inch from the reference bumper on rail.

 Once the desired open travel position is reached, press button to save open travel position and move to the next step in the system set up.

Program close door travel position

Control Panel

Display







The blinking closed door icon is displayed on the control panel screen.

Set the close door travel position by pressing and holding the button until the door reaches the down travel postion desired.

Important Note: In order to avoid unintentional door reversal, DO NOT set the

down travel position too close to the floor where the door rubber seal is completely squeezed/compressed against the ground.

Further fine tuning of the close travel position can be performed by using the

or buttons.

Once the desired close travel position is reached press button to save the close travel position and move to the next step in the system set up.

Program a remote control (transmitter)











The transmission icon will blink on the control panel display. This indicates the operator is ready to learn the remote control code.

Press and hold the button on the remote control that you wish to use.

The transmission icon will change its displayed symbol to a solid icon. This indicates that the remote control code has been successfully learned by operator.

Release the remote control button.

Press button to save remote control code and end the system set up.

System display on control panel screen after setup is completed.

21

22

11. SYSTEM SET UP (cont’d)

NORMAL OPERATION

IMPORTANT:

On the first open travel activation, the trolley will make contact with and will rest against the rail bumper.

This will appear as if the system (door) went past the set open travel limit. However, this is not the case.

On the next open travel cycle, the system will recognize the program travel limit.

Every 20 cycles the operator will perform a travel limit check and it will function as described on

“Normal Operation” note.

IMPORTANT:

Upon completion of the initial set up, the operator must be cycled for two complete cycles

(complete cycle comprises of one uninterrupted up activation of the system and one uninterrupted down activation of the system).

12. ADVANCED SETTINGS

Legend:

Drive the door in the OPEN direction, increase the value

Drive the door in the CLOSE direction, decrease the value

Start programming, comfirm and save values

The display flashes

Display lights up

Ready for operation

Door position: CLOSED

Door position: OPEN

Fault message/Maintenance indicator in CLOSED door position

Photoeye safety system or closing edge safety device

Remote control

External button

P

Additional operator functions can be set using the advanced operator functions. Parameters factory default settings can be restored. This programming may only be carried out by a professional installer.

After a system reset, all parameters are restored to the factory settings.

• All the required function in the initial set up and advanced settings must be re-programmed if it is required.

• The operator must be activated for two (2) complete uninterrupted

cycles in order for all restored or operating parameters settings to be

learned by the operator again.

Advanced Settings Programming Procedure (Diagram Illustrates Setting of Level 6, Menu 4)

1.

Door should be in closed position.

The control system operating mode will be displayed as shown.

7.

Press and release to change screen display.

Number “7” will blink.

1

2 3

4 5 6 7

8 9

0

2.

Press and hold button until counter passes number “10”.

Then release the button.

Screen display as shown.

1

2 3

4 5 6 7

8 9

0

8.

Press and release .

Save parameter setting.

3.

Press to select Level 6.


1

2 3

4 5 6 7

8 9

0

9.

Press for 5 seconds to exit advanced settings set up.

1

2 3

4 5 6 7

8 9

0

4.

5.

6.

Press . Menu 1 will appear on display as shown.

Press to select Menu 4

(reset menu).

Screen will display “16” as shown.

Press and release .

Number “16” blinks.

1

4 5 6 7

2 3

16

8 9

1

4 5 6 7

2 3

16

8 9

0

1

2 3

4 5 6 7

8 9

0

10.

OR

Repeat steps 2-8 to change other Menu parameters

Note: Level 3 is disable

12. ADVANCED SETTINGS (cont’d)

General overview of the programmable functions

Level Menu

Level 1 – Basic function

Menu 3: Intermediate “OPEN Position”

Menu 8: RESET

Level 2 – Operator settings

Menu 1: “OPEN” position – operator (system) force

Menu 2: “CLOSE” position – operator (system) force

Menu 3: “OPEN” position – operator sensitivity

Menu 4: “CLOSE” position – operator sensitivity

Level 4 – Transmitter Additional Functions

Menu 2: “Intermediate “OPEN Position”

Level 5

Level 6 – Variable speed

Menu 4: Light timer

Menu 1: OPEN speed

Menu 2: Soft run OPEN speed

Menu 3: Soft run OPEN position

Menu 4: CLOSE speed

Menu 6: Soft run CLOSE speed

Menu 8: Soft run CLOSE position

Level 7 – Maintenance and servicing

Level 8

Menu 1: Door cycle counter

Menu 2: Servicing counter

Menu 3: Servicing interval

Menu 8: Reset maintenance and servicing

Menu 9: Fault indicator

Menu 7: Force relief CLOSED door position

Factory default setting

Setting 8

Setting 8

Setting 10

Setting 10

Setting 4.1 (255 sec)

Setting 12

Setting 7

Setting 12

Setting 7

Setting 1 - Not Active

Level 1: Basic Functions

Menu 3:

Intermediate OPEN Position

Set using the (+ / OPEN) and (- / CLOSE) buttons

The closing function with automatic closing is possible. Only the intermediate position that was programmed last can be used.

Menu 8: System RESET

1 No reset

2 Reset system settings

Reset Procedure

1.

2.

Door should be in closed position.

The control system operating mode will be displayed as shown.

Press and hold button until counter passes number “10”.

Then release the button.


1

2 3

4 5 6 7 8 9

0

7.

8.

Press and release to change screen display.

Number “2” will blink.

During reset the display screen will turn blank for a couple of seconds.

1

2 3

4 5 6 7 8 9

0

3.

Press to select Level 1.


1

2 3

4 5 6 7 8 9

0

9.

Upon completion of operator reset, the LCD display illuminates.

Stand-by mode is displayed as shown.

4.

5.

6.

display as shown.

Press to select Menu 8

(reset menu).

Screen will display “1” as shown.

Press and release .

Number “1” blinks.

1

2 3

4 5 6 7 8 9

1/2

1

2 3

4 5 6 7 8 9

1

0

1

2 3

4 5 6 7 8 9

0

10.

The operator must be set up again as described in Section 11.

IMPORTANT:

Upon completion of the initial set up, the operator must be cycled for two complete cycles

(complete cycle comprises of one uninterrupted up activation of the system and one uninterrupted down activation of the system).

23


Level 2: Operator settings

Menu 1: “OPEN” position operator (system) operating force Lower Force Higher Force

8

1 2 3 4 5 6 7 8 9 10 11

Menu 2: “CLOSE” position operator (system) operating force Lower Force Higher Force

12

8

1 2 3 4 5 6 7 8 9 10 11 12

Menu 3: “OPEN” position operator sensitivity More Sensitive Less sensitive

7 8 9 10 11 12

10

OFF

2 3 4 5

Menu 4: “CLOSE” position operator sensitivity

6

10

OFF

2 3 4 5 6 7

More Sensitive Less sensitive

8 9 10 11 12

13

13

13

13

Level 4: Transmitter Additional Functions

Menu 2: Intermediate OPEN Position


The closing function with automatic closing is possible. Only the intermediate position that was programmed last can be used.

Level 5: Functions overview

Menu 4: Operator Light “ON”

Timer (in seconds)

2 5 10 15 20 25 30 35 40 50

Timer (in minutes)

1.2

1.4

2.0

2.3

3.0

4.1

(80sec) (100sec) (120sec) (150sec) (180sec) (255sec)

Level 6: Variable Speed

Menu 1: OPEN speed

12

7

-

1

-

2

-

3

-

Menu 2: Soft run OPEN speed

4

5

5

6

6

7

7

8

-

9

-

10

Slower Faster

11 12 13

-

Slower Faster

-

Menu 3: Soft run OPEN position

Menu 4: CLOSE speed


Slower Faster

12

-

Menu 6: Soft run CLOSE speed

7

1 2 3 4 5 6 7 -

Slower Faster

-

Menu 8: Soft run CLOSE position


14 15 16

-

-

-

24


Level 7 – Maintenance and servicing

Menu 1: Door cycle counter

indicator showing the number of complete cycles, up to 999999.

Once the counter setting is reached, it restarts count again.

Menu 2: Servicing counter

indicator showing the number of complete cycles left up to maintenance indication.

Figures shown one after the other up to the indicator point, then repeated.

Menu 3: Service/Maintenance Counter Setting

Adjustment of the number of door operations to be completed before a servicing reminder is displayed.

1 OFF Default

2 100 door operations

3 500 door operations

4 1,000 door operations













Menu 8: Reset maintenance and servicing

The fault log for maintenance, diagnostics and servicing work is reset here.

1 No Reset - Default Setting

2 Reset the fault log

Menu 9: Fault indicator

Shows the current fault message.

(No more than 16 fault messages can be viewed).

Display the previous fault /

Navigate through the list of faults

Navigate through the list of faults

Level 8 - CLOSE Travel Position Pressure Sensitivity Adjustment (PSA

TM

)

1

2

3

4

Default not activated

Short

Medium

Long

25

• Operate the controls or the hand transmitter only when there

are no persons or objects in the path of the door.

• Ensure that the controls and the hand transmitter are never

used by children or unauthorized persons.

• Ensure that the hand transmitter cannot be operated by

FCC Certified: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

A family of state-of-the-art transmitters, each transmitter is custom encoded with installed battery. Offered in two styles to suit your personal preference. See Fig. 48.



Mini (2-or 4-channel)

 Micro (3-channel) with keyring attachment.

TRANSMITTER MOUNTING:

The transmitters can be conveniently mounted inside your car using the visor clip or on the wall using the mounting plate.

Visor Clip (Fig. 49)



Remove visor compartment cover.





Snap visor clip into transmitter.

Affix assembly to visor.

Mounting Plate (Fig. 49A)

 Secure the mounting plate to area of preference using screw

and anchor.



Slide the transmitter into the mounting plate, which will hold

it firmly in place.

MULTIPLE TRANSMITTERS (Fig. 50):

Each transmitter comes factory programmed with random codes.

2-channel transmitters have 2 different random codes, one per button, 3-channel transmitters have 3 different random codes and

4-channel transmitters have 4 different random codes, one per button. Transmitters that are purchased separately as accessories have random codes that must be changed in order to match the code of the “active” transmitter, which you are already using.

Below are instructions for transferring an active code from a button on one transmitter to a button of your choice on another transmitter.



Connect the transmitter with active code to the new

transmitter using the programming connector. (Fig 50)





Press and hold the selected channel button on the transmitter

with the active code.

 Press and hold the respective channel button on the new

transmitter. The light in the transmitter initially starts

blinking and then illuminates continuously after 1-2 sec.

Code transfer is completed.

 Programming connector can be removed and both

transmitters can now be used to operate the same opener.

NOTE: For multi-button transmitters, be sure to carry out this

Fig. 48

Fig. 49

Fig. 50

Visor Compartment Cover

Programming

Connector

Visor Clip

Fig. 49A

Transmitter with active Code

26

13-1. TRANSMITTER (cont’d)

CHANGING THE CODE (Fig. 51):

The transmitter factory preset code can be changed as follows:

 Insert the programming connector into transmitter terminal.



Short one of the outer pins of the programming connector

with the middle pin.

 Press and hold the respective channel button. The light will

blink rapidly for approximately 5 sec. Release the button after

the light illuminates continuously. Code will change in

approximately 2 seconds.

 Remove the programming connector.

 Once the transmitter code is changed, the operator must be

recoded with the new transmitter code as described on the

initial system set up on page 21.

NOTE: For multi-button transmitters, be sure to carry out this procedure for all the buttons you desire to use.

BATTERY REPLACEMENT (Fig. 52):



Open transmitter.

 Insert a 3V battery (type CR2032) as shown.

 Close the transmitter.

NOTE: Replace batteries with same type only.

Fig. 51

Fig. 52

Battery

13-2. WIRELESS KEYLESS ENTRY SYSTEM (OPTIONAL ACCESSORY)

The Wireless Keyless Entry System offers you the convenience of opening and closing your garage door by entering your own 4-digit

Personal Identification Number (PIN) via the keypad. The WKE can be programmed wireless to control up to 4 garage door operators that each work on a different code, or to control one garage door operator with up to 4 different PINs. You can also program it to allow a temporary PIN of your choice to be stored, to provide temporary access to authorized visitors or service people.

Fig. 53

To prevent possible SERIOUS INJURY or DEATH from a moving garage door:

•

door, out of reach of children at a minimum height of 5 feet (1.5m)

and away from ALL moving parts of the door.

•

permit children to operate, or play with remote controls.

•

adjusted, and there are no obstructions to door travel.

•

NEVER permit anyone to cross path of moving door.

PROGRAM PIN AND TRANSFER CODE

 Install batteries provided in WKE, Fig. 56.

 Remove metal clip from transmitter.



Press and hold button for at least 3 seconds to activate

programming mode, LED’s light up for 10 seconds.

 Immediately, aim the top of transmitter very close to buttons

and .

Press and hold button you use to operate the door and move

transmitter slowly down toward the number and button area.

Release transmitter button when LED’s on keypad flash.

Immediately, enter a 4-digit personal identification number (PIN)

of your choice # # # #.

Immediately, press and release the ENTER button. LED’s and keypad

buttons will light up for 2 seconds signaling programming is completed.

Fig. 54

Progamming Buttons

LED (Indicator Lights)

ENTER Button

NOTE: To program the WKE to more than one garage door

operator (maximum 4), repeat the steps above using a new

PIN for each additional garage door operator.

27

13-2. WIRELESS KEYLESS ENTRY SYSTEM (cont’d)

CHANGE AN EXISTING PIN

 Press button for at least 3 seconds, LED’s will flash slowly.

Release button.

 Enter the programmed PIN that you want to change.

Press the ENTER button. LED’s will flash rapidly.

 Enter the new 4-digit PIN of your choice # # # # then press the

ENTER button. LED’s and keypad light up for 2 seconds.

 To test WKE, enter the new PIN then press the ENTER button.

The garage door opener will activate.

PROGRAM A TEMPORARY PIN

A temporary 4-digit PIN can be programmed to allow access to visitors.

Each programmed PIN can program one temporary PIN. The temporary

PIN can be set for a number of door openings (max 99). The temporary

PIN cannot be the same as any previously programmed PIN.

 Press button for at least 3 seconds.

LED’s will flash slowly for 10 seconds.

NOTE:

To successfully establish a temporary pin, steps 2-4 must be

completed within 10 seconds after programming activation.

 Enter any programmed PIN, then press ENTER button.

LED’s will flash rapidly.

 Enter the temporary 4-digit PIN of your choice # # # # then press

the ENTER button. LED’s will flash very rapidly.

 Press the number of openings the temporary PIN will work

(up to 99). Then press the ENTER button.

LED’s and key pad buttons light up for 2 seconds then

system goes in stand-by mode.

To test, enter the temporary PIN, then press the ENTER button. The garage door operator will activate. If the temporary PIN was set for a number of openings, the test will use up one opening programmed PIN.

NOTE:

To clear the temporary PIN, repeat steps 1-3 above, setting the number of openings to “0” in step 4.

CLEARING WKE Memory

 Remove Wireless Keyless from wall mounting plate.

 Remove batteries from Wireless Keyless.



Press and hold ENTER button.

 Install batteries back. Match polarity designation.

 Release ENTER button, LED flash rapidly

approximately 5 seconds.

Fig. 55

Mounting Plate

Mounting

Screw (2) 4x35

Battery Cover

Slider

Security

Screw 3x10

Wireless Keyless

Entry System

INSTALLATION

 Select a location to mount the Keyless Entry at a minimum

height of 5 feet (1.5m) out of the reach of children.

 Use mounting plate as template, mark hole location

and then drill two 1/8 inch (3.2mm) pilot holes.

 Secure plate to the mounting surface with the (2)

screws provided. Do not over-tighten screws to avoid

cracking the plastic.

 Cover batteries with battery cover.



Snap WKE into the mounting plate and secure with

screw provided. See Fig. 55.

 Install slide-up protective cover. Align cover slides with

slide grooves on WKE and slide cover down until it locks.

BATTERY

To prevent possible SERIOUS INJURY or DEATH:

NEVER allow small children near batteries.

If battery is swallowed, immediately notify doctor.

Low Battery Indicator:

Replace the batteries (AAA) when all the keypad buttons start to flash (10 seconds) upon raising the Wireless Keyless protective cover.

Fig. 56

14. OPERATION OF YOUR OPERATOR

The garage door operator can be activated through the following accessories:

WIRELESS KEYLESS ENTRY SYSTEM

The garage door operator activates when the PIN and ENTER button are pressed. The keypad will blink for 28 seconds, during that time the ENTER button can be used to stop, start, reverse the door.

If the wrong number is accidentally pressed, press the correct PIN then the ENTER button. The Keyless Entry will transmit only the last four digits.

ONE-BUTTON-TO-CLOSE: The Keyless Entry has a feature that allows the door to be closed using the ENTER button instead of a PIN.

NOTE: Factory setting-active.

To deactivate the one button close feature:

 Press the button for 3 seconds. LED on keypad flash slowly.

 Press the ENTER button.

 The keypad LED’s light up for 2 seconds indicating that

the one button close feature has been deactivated.

To activate the one button close feature:

 Press the button for 3 seconds. LED on keypad flash slowly.

 Press the ENTER button.

 The keypad LED’s light up for 2 seconds indicating that

the one button close feature has been activated.

28

14. OPERATION OF YOUR OPERATOR (cont’d)

REMOTE CONTROL TRANSMITTER:

 To open or close garage door, press and hold designated button

(Transmitter has an indicator light that will illuminate). See Fig. 57.

When garage door begins to move, release button.



To stop garage door during travel, press and hold button until

door stops, then release button.

 To resume garage door travel after stopping, press button

again. Door begins to move in the opposite direction.

WALL CONTROL PANEL:



The Door Pushbutton will light when Wall Control properly

connected (if it does not light up, review section 8-14

“Install Wall Control” on page 18.

To open or close garage door, press and hold Illuminated Door

Pushbutton. See Fig. 58. When garage door begins to move,

release button.

To stop garage door during travel, press and hold button until

door stops, then release button.

To resume garage door travel after stopping it, press button

again. Door begins to move in the opposite direction.



The Light On / Off button can be used to turn lights on or off.

Fig. 57

2.

3.

4.

Fig. 58

NOTE: The operator light will dim down when turned off.

When using the light On / Off button, the automatic timer is

ignored, and the lights will remain on until the button is pressed

again, or until the operator is activated and the automatic timer

begins again.

 The Lock/Vacation button can be used to lock out all remote control

transmitters. The door can still be activated by wall control panel or

keyless entry system. Press and hold Lock/Vacation button for 2-3

seconds. Release button. Illuminated Door Pushbutton will flash

continuously while lock mode is active. To unlock opener, press and

hold Lock/Vacation button for 2-3 seconds.

Important Note:

If the vacation lock mode is engaged.

By pressing and holding the door activation button for one second or longer will disengaged the vacation lock mode.

Fig. 59

Indicator Light

Buttons

Operating the door using a hand transmitter

1.

The control system is in

operating mode.

Impulse

The door moves in the

OPEN direction

Impulse

The operator system stops.

Impulse

The door moves in the opposite direction (CLOSE direction).

Lock/Vacation Button

Light On/Off Button

Illuminated Door Pushbutton

OPERATOR LIGHT:

15. HOMELINK

®

TRANSCEIVER

 Light will come on whenever operator is activated.

The default factory setting for the light to stay “on” is 4

minutes and 15 sec., or until the Light On / Off button on the

wall control panel is pressed, whichever is sooner.



Light can be turned on and off manually as described under

operation of wall control panel.

 Light will flash when the operator senses an obstruction either

detected by the internal safety system or the photo eye sensors.

To stop light from flashing, remove obstruction and operate

door normally. The fault light indicator will flash for the set

light time “on” factory default setting of 4 minutes

15 sec. maximum.

Before you can use your car’s HomeLink a garage door you must transfer an active code from the transmitter to the HomeLink

(Reference - HomeLink



instructions.

®

®

®

device to open

Universal transceiver.

Manual) (See Fig. 59)

of site at all time during the set up.



transmitter button and the HomeLink® transceiver button

on console simultaneously. Follow manufacturer

instructions to complete programing sequence. No learn

button on the operator is required to be pressed.

29

16. TEST SAFETY REVERSAL

Fig. 60

The safety reversal function of your operator is an extremely important feature of your operator. Testing this function ensures the correct operation of your operator and door.

The reversal system test should be performed:

 Once per month.



Anytime the travel or force limits are reset or changed.

Once the adjustments have been set and the door has been run

up and down twice to “learn” the new settings, you must test

the reversal system for proper operation.

 Place a 1-1/2" (40mm) high rigid object (or a 2x4 board laid flat)

on the floor directly in the path of the door. See Fig. 60.

 Start the door in the downward direction and watch what happens.

 When door contacts the object (or 2x4), it should stop,

reverse, and automatically return to the fully opened position.

 If the door does not reverse, reset the down travel limit

so that the door travels slightly further down in the closed

direction. Then, retest the unit as described above.

 If the door still does not reverse, disconnect your operator

and call a service person.

Fig. 61

1-1/2” (40mm) high rigid object

17. ALIGN AND TEST PHOTO EYE SENSORS

PHOTO EYE SENSORS ALIGNMENT:

The photo eye sensors maintain an invisible, unbroken beam between each other. See Fig. 61.

6” (150mm) max above floor

6” (150mm) max above floor

NOTE: Sensor alignment must be done with the door in the closed position in order to ensure proper visibility of the sensor indicator

LED.

Fig. 62

Clear Path between Photo Eye Sensors

When the photo eye system is connected to the operator

and the power is on, the green light on the transmitter sensor

flashes, if the sensors are not aligned. When the sensors are

aligned, the green light on the transmitter sensor will turn

steady. See Fig. 62.



sure the sensors are facing each other.

Photo Eye Receiver (RX)

(Red Indicator LED Light “On”)

Infrared Beam

Photo Eye Transmitter (TX)

(Green Indicator LED Light On)

AFTER THE SENSORS HAVE BEEN PROPERLY ALIGNED.

MAKE SURE THAT THE SYSTEM OPERATION AND

SAFETY TESTS OUTLINED BY THE GARAGE DOOR

OPENER MANUFACTURER HAVE BEEN VERIFIED.

SAFETY TEST:

Photo eye sensors installed on opposite sides of your door opening are intended to detect a person or object in the path of the door and prevent the door from moving downward. The following steps will determine if the system is functioning properly:

 Open door using the operator’s transmitter or wall control.

 Place a box or other object in the path of the door so it breaks

the photo eye beam. See Fig. 63.

 Press and release the wall control button. The door should not move in the down direction.

If this does not happen, disconnect operator and call for service.

 To reset operator, remove the obstruction and operate the door normally.

 If photo eye sensors are not aligned or are damaged, door can only be closed by pressing and holding wall control

button until door is fully closed.

Fig. 63

Object directly in Path between Photo Eye Sensors

Obstruction

Breaking

Infrared Beam

Photo Eye Receiver (RX)

(Red Indicator LED Light “On”)

Photo Eye Transmitter (TX)

(Green Indicator LED Light “Flashes”)

18. APPLY LABELS TO INSIDE OF GARAGE

Several important safety and instruction labels are included with your operator package. These labels must be posted inside your garage where they can be easily seen by all. We recommend installing them in the location shown in Fig. 9 on page 9. To affix the labels, peel off the protective backing, and stick onto smooth, clean surface. If labels don’t adhere well to surface, use tacks (wood door only) or additional adhesive to securely affix in place.

DO NOT PAINT OVER ANY LABELS.

19. ATTACH OWNER’S MANUAL TO WALL

It is important that the manual be stored where it can be referred to later in case adjustments need to be made, and / or new controls or accessories added. Store the manual in a safe, easily accessible location. We recommend you use an envelope with an eyelet to store the manual in the garage on a nail or hook on the wall near the wall control.

30

20. IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS


1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS CAREFULLY.

2. Never let children operate or play with door controls. Keep the remote control away from children.

3. Always keep the moving door in sight and away from people and objects until it is completely closed. NO ONE SHOULD

CROSS THE PATH OF THE MOVING DOOR.

4. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

5. Test door operator monthly. The garage door MUST reverse on contact with a 1-1/2"

(40mm)

high object (or a 2x4 laid flat) on the floor. After adjusting either the force or the limit of travel, retest the door operator. Failure to adjust the operator properly may cause severe injury or death.

6. If possible, use the emergency release only when the door is closed. Use caution when using this release with the door open. Weak or broken springs may allow the door to fall rapidly, causing severe injury or death.

7. KEEP GARAGE DOORS PROPERLY BALANCED. See Garage Door Owner's Manual. An improperly balanced door could cause severe injury or death. Have a qualified service person make repairs to cables, spring assemblies, and other hardware.

8. Disconnect the electrical power to the garage door operator before making any repairs or removing the housing cover.

9.



21. TENSION ADJUSTMENT

Your preassembled rail comes with the tension adjusted to factory specifications. There should be no need for further adjustment.

However, if exposed or subjected to unusually harsh operating conditions, the tension may need to be readjusted during the life of the opener.

CHECK PROPER TENSION (Fig. 64):



Release trolley from belt or chain, then examine the setting of

the tension adjustment at the header end of the rail.

 Proper tension is set when the tension nut is tightened just

enough so that the washer will be spaced approximately

18.5mm (or 3/4") from the stationary rail end-stop arch.

 If the gap between the washer and the rail end-stop arch is too

big or too small, the tension needs to be adjusted.

ADJUST THE TENSION:

 To increase the tension and tighten the belt or chain, turn the

tension nut clockwise with 7/16” wrench until the washer is

spaced properly from the rail end-stop arch. See Fig. 64.



Once the washer is spaced correctly, any additional tightening

will overtighten the belt or chain and may cause damage to the

system.

 To loosen the tension, turn nut counterclockwise.

 Reattach trolley.

Fig. 64

Proper Tension Adjustment

Proper Space 18.5mm +/- 0.5 or approximately 3/4”

31

22. RAIL LENGTH ADJUSTMENT

FOR PROFESSIONAL INSTALLERS ONLY

If your particular installation calls for a shorter rail than the standard length provided, it is possible to shorten the rail.

NOTE: Shortening rail too much may result in door travel

length reduction and door not opening fully. This depends on door size and configuration. Carefully plan all such modifications before proceeding. THIS PROCEDURE SHOULD

BE PERFORMED ONLY BY A PROFESSIONAL INSTALLER FULLY

FAMILIAR WITH THIS TYPE OF OPENER SYSTEM.

TO SHORTEN BELT RAIL LENGTH:

 Loosen belt tension as much as possible.

 Remove screws from sprocket holder and rail end-stop.

 Slide belt and all rail parts out of rail from header end. See rail exploded view, Fig. 67 on p. 33, for disassembly details.



Measure and cut off excess rail from header end.



Using rail end-stop as a guide, mark and drill a 3/16" hole for rail end-stop screw.

 Disassemble connector to expose free ends of belt.

 Using the same measurement as the excess rail length, cut the same amount off BOTH free ends of the belt.

 Reassemble belt connector, and slide all rail parts into rail from header end according to original assembly (Fig. 67).

 Tension belt properly (Fig. 64).

 Check rail for proper assembly and operation by manually moving trolley from end to end with trolley connected to belt.

Fig. 65

1"

Chain Link

Chain Strap

TO SHORTEN CHAIN RAIL LENGTH:

 Loosen chain tension as much as possible.

 Remove screws from sprocket holder and rail end-stop.

 Slide chain and all rail parts out of rail from header end.

See rail exploded view, Fig. 68 on p. 33, for disassembly details.



Measure and cut off excess rail from header end by 1” increment only.

 Using rail end-stop as a guide, mark and drill a 3/16" hole for rail end-stop screw.

 Disassemble connector to expose free ends of chain.

 Using the same measurement as the excess rail length, remove the same amount off chain links and chain straps from BOTH free ends of the chain (Fig. 65).

 Reassemble two piece connector and slide chain and all rail parts into rail from header end according to original assembly (Fig. 68).

 Tension chain properly (Fig. 64).

 Check rail for proper assembly and operation by manually moving trolley from end to end with trolley connected to chain.

23. RAIL PARTS (HEAVY DUTY RAIL)

Fig. 66

1-Piece Rail

Belt Rail Assembly

Model#: M13-1207B (7' Door) M13-1208B (8' Door)

2-Piece Rail

M13-1210B (10' Door) M13-1212B (12' Door) M13-1214B (14’ Door)

Operator End

Header End

1

1a

2

6

4

Item Part # Description

1.

1a.

1 piece rail

2 piece rail set

2. 88824

3. 95358

Sprocket holder assembly

Roller holder assembly

4. 91566 Rail end assembly

5.

Belt

5a. 8030196 Belt connector

3

5

7

5a

8

Item Part #

6. 115443

115444

115445

Description

Trolley with connector (7’ Door)



115446

115447



7. 73636 Pin

8. 8030735 Straight door arm

32

24. RAIL PARTS (STANDARD RAIL)

Fig. 67

Operator End

1

Belt Rail Assembly

Model#: M13-807B (7' Door) M13-808B (8' Door) M13-810B (10' Door)

3

2

6


1.

2. 91567

97484

3. 95358

4. 91566

5.

Rail

Sprocket holder assembly

Shaft adapter


Rail end assembly

Belt

5a. 8030196 Belt connector

5

7

5a

8


6. 115443 Trolley with connector (7’ Door)

115444 Trolley with connector (8’ Door)


7. 73636 Pin


4

Header End

Fig. 68

Operator End

1

2

Chain Rail Assembly

Model#: M13-807C (7' Door) M13-808C (8' Door) M13-810C (10' Door)

3

Header End

4

6


1. Rail

2. 91568 Sprocket holder assembly

97484

3. 95358

Shaft adapter


4. 91566

5.

Rail end assembly

Chain

5a. 8030234 Chain connector

5

7

5a

8


6. 115443 Trolley with connector (7’ Door)



7. 73636 Pin


33

25. OPERATOR PARTS

Fig. 69

1

2

34

3

4

5

12

7

11

10

6

8

Item

6.

7.

8.

1.

2.

3.

4.

5.

9.

10.

11.

12.

13.

——

——

102277

Wire ( motor / control box )

Wire harness ( motor / control box )

Gearmotor ( 360 / 370 )

102276

——

Gearmotor ( 380 )

Chassis

122945

105470

——

98668

Transformer box ( 360 )

Transformer box ( 370 / 380 )

Wire ( LED strip/ control box ) holder

13

26. ACCESSORIES

Accessories are available from your dealer. If you have difficulty locating available accessories, please contact us directly at 1-888-622-2489 or visit our website at www.marantecamerica.com.

Fig. 70

Mini & Micro Transmitters

(Battery and visor clip included)

MINI Transmitter

Mounting Plate

Wall Control Panel Wireless Keyless

Entry System

Rail Support Bracket

382-315 384-315

M3-3313

Photo Eye Safety System

5“

6“

5“

5“

6“

6“

M16-920 M3-543

Wire Holder Kit

M13-631

Extension Bracket Kit

P/N: 97337

Detachable Power Cord

P/N: 105475

M8-705

26-1. LED EL 300

P/N: 86141

P/N: 85678

Fig. 71

LED Strips

P/N: 101161

Danger of electric shock:

Before any wiring work begin, make sure that the operator and all wiring is disconnected from the power supply. During wiring make sure all wires remain disconnected from the power supply at all times.

Assemble LED Strips (Fig. 71):



Attach cables to LED strips.

LED Strips Installation:

 Disconnect power cord from operator (Fig. 72).

 Remove lens covers.

 Attach first LED strip to existing strip and snap

into holders (Fig. 73).

 Attach second LED strip to existing strip and snap

into holders (Fig. 73).

 Replace lens cover.



Connect power cord to operator.

Fig. 73

Fig. 72

35

26-2. EXTENSION BRACKET KIT

Locate the mounting position for extension bracket as shown in Fig. 74A.



Secure the bracket to the wall with two lag screws 1/4”x 1 1/2”

provided in operator’s hardware kit.

 Attach photo eye bracket to extension bracket and secure with

hardware provided.

 Repeat process for the other bracket.

Fig. 74

Extension Bracket

Extension Bracket Kit

P/N: 85678

1/4”-20 Flange nut (4)

1/4”-20 x 1/2”

Hex Head Bolt (4)

Fig. 74A

Lag Screw

1/4”-20 Flange nut

26-3. PERMANENT WIRING KIT

If permanent wiring is required by your local

code refer to the procedure below.

Fig. 75

Permanent Wiring Kit

P/N: 106223

1/2” set screw connector

(not provided)

TORX L-Key

Fig. 76

Photo eyes Bracket

1/4”-20 x 1/2”

Hex Head Bolt

Terminal Block

Fig. 77

To prevent possible SERIOUS INJURY or DEATH from electrocution or fire:

Be sure power is not connected to the operator, and disconnect power at circuit breaker BEFORE removing cover to establish permanent wiring connection.

Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.

NEVER use an extension cord, 2-wire adapter or change plug in any way to make it fit outlet. Be sure the opener is grounded.

 Become familiar with assembly parts shown in Fig. 75 for 1/2”

conduit permanent wiring installation..

 Assemble conduit adapter, use parts as shown in Fig. 75.

 Feed wires through conduit adapter assembly. Then connect

field wires to terminal block as shown in Fig. 76.

 Remove screw from transformer module cover plate. Break cover

plate as shown in Fig. 77. Remove and save chassis screw.

 Slide power board slightly out to make room to accept terminal

block on the power board pin connections as shown in Fig. 78*.

* Make sure the power board is seated on the

transformers module housing guides before sliding

it back in place.

 Secure conduit adapter assembly to transformer module

enclosure, as shown in Fig. 79, with screw provided in kit.

Metal bracket secure to chassis with screw removed in step 2.

 Run field wires through conduit.

 Secure conduit to screw connector on assembly as shown in

Fig. 79.

 Terminate and complete field wiring connection.

IMPORTANT NOTE:

Check installation then turn power “on” at breaker.

Fig. 78

Fig. 79

36

26-4. ENERGY PACK 100 (BATTERY BACKUP)

IMPORTANT INSTALLATION INSTRUCTIONS



2. Use only the following Model WP1.2-12 (Sealed cell, lead acid batteries with pressure release vents) and

battery(ies) size 12V 1.2Ah.

3. Do not dispose of the battery(ies) in fire. The cells may explode. Check with local codes for possible disposal

instructions. Note: not applicable for battery(ies) not intended to be replaced.

4. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and may cause damage to the eyes or skin.

It may be toxic if swallowed.

5. Exercise care in handling battery in order not to short the battery with conducting materials such as rings, bracelets,

and keys.

6. Change the battery(ies) provided with or identified for use with this product only in accordance with the instructions

and limitations specified in this manual.

7. Observe proper polarity orientation between the battery(ies) and changing circuit.

8. Do not mix battery(ies) of different sizes or from different manufacturers in this product

9. A battery-operated product employing a secondary supply intended to be charged within the product shall contain

specific instructions concerning the proper method of charging.

To reduce the risk of FIRE or INJURY:

• Disconnect ALL electric and battery power BEFORE

performing ANY service or maintenance.

• For continued protection against fire, replace

FUSE only with Type Littlefuse Blade Fuse

Series 257 rated 15 Amps, 32VDC

•

ALWAYS wear protective gloves and eye

protection when changing the battery or working

around the battery compartment.

Energy Pack Installation:

 Disconnect power cord from operator (Fig. 81).

 Remove back cover (Fig. 81).

 Insert mounting plate (Fig. 82).



Install energy pack and connect wire harness to

connector XN70 (Fig. 83,84).



Insert fuse (Fig. 85).

 Insert light guide into back plate and snap plate back

in place (Fig. 86).

 Connect power cord to operator (Fig. 87).

37

26-4. ENERGY PACK 100 (BATTERY BACKUP) (cont’d)

Fig. 80

Light Guide

Energy Pack

P/N: 104586

Fig. 84

Fuse

Mounting Plate

Fig. 81

Energy Pack

Fig. 85

XN70

Fig. 82

Fig. 86

Fig. 83

5 4 3 2 1

XN70

Fig. 87

38

26-4. ENERGY PACK 100 (BATTERY BACKUP) (cont’)

IMPORTANT:

Battery Normal Charge Condition

Upon connecting the new BBU

Energy Pack 100 to the operator and connecting the operator to main power source as shown in

Step 7. After 20 seconds the system will automatically recognize the connection and display a screen as shown in figure “A”.

IMPORTANT:

Battery Low Charge Condition

In the event the operator does not recognize the connection, the steps in figure “B” must be performed to bring the

BBU, Energy Pack 100, on-line with operator.

A

B

green

20 s

20 s

red

3

1

2 3

4 5 6 7 8 9

0

3

P

10.

Battery Charging

green

Note: New installation

or after an electrical power outage requires

24 hours to fully charge

All Systems are Normal

Fully Charged

green

Battery is Low

red

Replace batteries if blinking red LED persists 24hrs after power is restored.

Instructions for figure “B”

2. Press and release button until the dashes above the

numbers cover 1-5

4. Press and release the button until the dashes underscore 1-7.

6. Press and release button – Number 2 is blinking

displayed – Number 3 on the screen indicates that the BBU

has been activated.

IMPORTANT:

The battery charges when the garage door operator is plugged into a working electrical outlet (it has power).

Required charging time for a new installation or after an electrical power outage is 24 hours.

• To obtain maximum battery life and to prevent

damage, disconnect the battery when the

garage door operator is unplugged for an

extended period of time.

• Energy Pack should be replaced every 1-2 years

with normal use, under normal operating conditions.

• Replace fuse with Type Littlefuse Blade Fuse

Series 257 rated 15 Amps, 32VDC ONLY

(P/N 72280).

39

26-5. AUTOMATIC-TIMER-TO-CLOSE ATC 100 KIT

IMPORTANT INSTALLATION INSTRUCTIONS



2. The Automatic-Timer-To-Close (ATC) feature is only available with models Synergy 360, 370, 380.

3. DO NOT enable the Automatic-Timer-To-Close (ATC) functionality if operating either one-piece or swinging garage doors.

Enable ONLY when operating a sectional garage door.

4. Do not connect the operator to source of power until this manual instructs you to do so.

5. Place the Operating Warning Label next to the wall control panel in a prominent location. Affix Safety Label on inside of garage door.

6.



For Important Safety Instructions and Garage Door Operator Installation Instructions see pages 9 and 31.

IMPORTANT SAFETY INSTRUCTIONS


1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS CAREFULLY.

2. The Automatic-Timer-To-Close (ATC) feature is only available with models Synergy 360, 370, 380.

3. DO NOT enable the Automatic-Timer-To-Close (ATC) functionality if operating either one-piece or swinging garage doors.

Enable ONLY when operating a sectional garage door.

4. Disconnect the electrical power to the garage door operator before making any repairs or removing the housing cover.

5.

Never let children operate or play with door controls. Keep the remote control away from children.

6. Always keep the moving door in sight and away from people and objects until it is completely closed. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.

7. NEVER GO UNDER A STOPPED, PARTIALLY OPEN DOOR.

8. KEEP GARAGE DOORS PROPERLY BALANCED. See Garage Door Owner's Manual. An improperly balanced door could cause severe injury or death.

Have a qualified service person make repairs to cables, spring assemblies, and other hardware.

9.



For Important Safety Instructions and Garage Door Operator Installation Instructions see pages 9 and 31.

Installation Instructions:

Disconnect power cord from operator.

 Remove back cover.

 Connect cable to power board.

 Slide board into housing.

Slide module into GDO expansion module slot.



Plug connector into operator’s connector XW81.

 Replace back cover.

 Connect power cord to operator.



Place ATC 100 operating Warning Label next to operator’s Warning Label.

40

Fig. 89

Fig. 90

26-5. AUTOMATIC-TIMER-TO-CLOSE ATC 100 KIT (cont’d)

To reduce the risk of FIRE or INJURY:

• Disconnect ALL electric and battery power BEFORE performing ANY service or maintenance.

• ATC is to be used ONLY with sectional garage doors.

• D O N O T e n a b l e t h e A u t

swinging garage doors. o m a t i c T i m e r T o C l o s e ( A T C ) f u n

• DO NOT enable ATC if operating a one-piece garage door.

• ALWAYS wear protective eye protection.

c t i o n a il t y i f o p e r a t i n g e i t h e r o n e p i e c e o r

Automatic-Timer-To-Close (ATC) Installation Instructions

Available ONLY with models Synergy

360, 370, 380.

Fig. 88

ATC 100 Kit P/N: 105708

Fig. 91

C

XW81

5 4 3 2 1

Plug connector into operator control module XW81.

Fig. 92

41

42

26-5. AUTOMATIC-TIMER-TO-CLOSE ATC 100 KIT (cont’d)

IMPORTANT:

If the door encounters an obstruction while closing, the garage door operator will make a second attempt to close the door. If the obstruction has not been cleared after the second attempt, the garage door operator will reverse open, stop and WILL NOT close until the obstruction has been cleared. ATC will not work when the photo eye sensors are misaligned. This feature is NOT intended to be the primary method of closing the door.

Automatic-Timer-To-Close (ATC) Set-Up Instructions

The ATC will set automatically to close your garage door from the fully open position after 4 minutes.

The garage operator will BEEP and the lights will FLASH for approximately 10 seconds before closing the door.

To customize the door open time and warning phase from default settings above, follow the steps below:

Door Open Time

2. Press and release button until the dashes above the

numbers cover 1-3.

4. Press and release the button until the dashes

underscore 1-3.

6. Press and release the button to scroll and select the door

open time available from table below:

Door Open Times

Displayed Times

on Operator

10-50

Increments of 5 seconds

1.2

1.4

2.0

2.3

3.0

4.1*

9

1h

Time

10-50 seconds

80 seconds

100 seconds

120 seconds

150 seconds

180 seconds

250 seconds

9 minutes

1 hour

Open Timer Screen Display

*example

2

3 4

5 6

1

7 8

4.1

9

0

Warning Phase Time

2. Press and release the button until the dashes underscore 1-4.

4. Press and release the button to select the warning time

available from the table below:

Warning Phase Times

Displayed Times

on Operator

5,10*-55

Increments of 5 seconds

Time

5-55 seconds

1

1.1

1.2

1.3

60 seconds

65 seconds

70 seconds

80 seconds

Warning Phase Timer Screen Display

*example

5 6 7 8

9

1

2

3 4

10

0

once.

6. Press and hold button until the word “On” is being displayed.

P

Screen displayed when ATC is active and door reaches fully open position.

Open Timer Warning Phase Active

4.1

Door fully opened

4

10

Operator beeps and lights flash

Deactivation of ATC

The ATC can be deactivated at any time provided it has been programmed. The ATC deactivation can be achieved by pressing and holding the wall control button with red LED for 6 seconds, the red LED in wall control button will flash indicating that the

ATC feature has been deactivated momentarily.

Activation of ATC

Simply press the wall control button with flashing red LED firmly once, the timer-to-close (open time) will restart automatically.

26-6. EMERGENCY RELEASE SYSTEM

Model Part#

-

-

Read and follow all warnings and installation instructions carefully as outlined in the operator manual. Failure to follow warning and instructions may result in severe injury or death.

Lock Installation

Fig. 94

Ø 5 mm

Ø 26 mm

38 mm

Fig. 93

700mm (27.5”)

1700mm (67”)

2500mm (98.5”)

Locate mounting position for emergency release system lock. Mark and drill 5mm and 20mm holes per Fig. 94. Install and secure lock with hardware provided.

Emergency Release Cable Installation

Fig. 95 Fig. 96

Emergency Release

Cord

To release pull toward the operator

Red catch

To prevent possible serious injury or death from a falling door, make sure “ONLY” disengage door from trolley when garage door is in “CLOSE” position.

Unlock trolley by pulling Emergency release cord toward the operator as shown on Fig. 95.

Insert cable in the trolley’s red catch as shown on Fig. 96.

43

26-6. EMERGENCY RELEASE SYSTEM (cont’d)

Fig. 97

Install cable securement clamp (Fig.

97). Make sure to replace trolley’s

16mm screw with 18mm screw provided with clamp.

Fig. 98

Fig. 99

18 mm

16 mm

Clamp’s

18mm screw

Trolley’s 16mm screw

Lock trolley by pulling release cord toward the door

(Fig. 98). Make sure trolley is engaged with belt connector.

To lock pull toward the door

Secure cable with cable ties (Fig. 99).

cable tie

Additional cable holders for 1700mm and

2500mm applications

44

27. TROUBLESHOOTING

The operator displays the system fault(s) automatically one at a time as follows:

System Fault Display: (Example - Error Code 7)

Fault 1

Note:

The last system fault code can be viewed by pressing the “P” button once.

To return to operation mode press “-” or “+” button.

7

FAULT DISPLAY

CODE PROBLEM

SOLUTION

7

8

9

10

7

8

9

10

NOTICE:

 If no buttons are pressed within 120 seconds, the programming mode terminates automatically.



Adjustments setting interrupted before completion.



Rational speed (RPM) sensor impulse not present, operator system is obstructed.

 Door can be operated normally. Recheck

adjustments if adjustment settings were not

completed. Refer to page 18.

 Have operator serviced

*



Have operator serviced

*

 The door does not move

easily or is obstructed.



The maximum driving power has been set too low.

Have maximum driving power checked by specialist

*

11



Excess travel stop.

 Have operator serviced

*

11

15

15

16



Photo eye sensors not

connected properly.

 Photo eye sensors not

aligned.



Obstruction in the door

path (photo eye beam

broken).



Check photo eye sensors wiring and connections.



Realign photo eye sensors.



Remove obstruction from door path.



The current sensor for the

monitoring motor

overload is defective.



Have operator serviced

*

16

26

28

26



Power overload condition.

28

30



Door movement too stiff or irregular.

 Door blocked.

 Operator operating sensitivity set too sensitive (low).



MS bus fault.



Have the outlet assigned for the operator and/or

supplied power checked.

 Check door for obstructions, proper manual operation,

proper balance, or broken springs. Clear obstructions or

have door serviced, If needed.

 Have the operating sensitivity settings checked by an authorized dealer/installer.

 Reset the bus modules.

 Have the connected bus modules checked.

30

35



Electronic defect.



Have operator serviced.

35

36

36

33 caution

Short and rapid cycles are conducted with the operator (motor). This condition could result in overheating of motor / transformer.



Wall control connected

incorrectly.



Check wall control terminals connection.



Reset operator.

*

Contact Marantec Customer Service at our toll free number

1-888-622-2489 to find nearest authorized service center.

45

28. MAINTENANCE AND ADJUSTMENTS

To ensure continued safe operation and extended life of your operator system, periodic checking for proper operation is neccessary.

Occasional maintenance and readjustment of your system may also be needed.

MONTHLY:



Check reversal system by performing

“safety reversal test” described in this

manual.



Check proper operation of door by

manually moving door open and closed.

If door binds or sticks, or is out of balance

call for garage door service.



Check and test photo eye safety system

as described in this manual.



ONCE EVERY

YEAR

Keep door rollers, hinges,

and bearings properly

lubricated by following

recommended door

instructions or contacting

a door service company

in your area.



AS NEEDED:

Readjust operator travel limits and force settings as

necessary — due to cold weather, normal wear of door, etc.

For any periodic adjustments needed refer to this manual.



Check and readjust belt tension, if necessary, in the unlikely

event that it loses its proper tension during the life of the

operator. Always check the reversal system after any

adjustment of travel limits or forces. A door operator that is not

checked could possibly be out of adjustment and be dangerous.

29. LIMITED PARTS WARRANTY

MARANTEC AMERICA CORPORATION

Synergy Professional Series Residential Garage Door Opener System

Limited Parts Warranty

Synergy 360, 370, 380 Models

The Synergy 360, 370, 380

Systems Limited Warranty is 8 years for parts and a Limited Lifetime* Warranty for the motor, gear assembly and rail system.

Marantec America Corporation warrants:

LED Lighting System for 5 years

Battery Backup System (where applicable) and Accessories for 1 year.

THE LIMITED LIFETIME* PORTION OF THE WARRANTY IS FOR AS LONG AS THE ORIGINAL PURCHASER

OF THE MARANTEC SYSTEM OWNS HIS OR HER HOME OR 20,000 SYSTEM OPEN & CLOSE CYCLES,

WHICHEVER COMES FIRST.

Limited Warranty Coverage: THE LIMITED LIFETIME* WARRANTY IS FOR AS LONG AS THE ORIGINAL

PURCHASER OF THE MARANTEC SYSTEM OWNS HIS OR HER HOME, OR 20,000 SYSTEM OPEN &

CLOSE CYCLES, WHICHEVER COMES FIRST. This Warranty applies, upon purchase from a Marantec reseller and installation by a professional installer and registration of the product within 14 days of the date of installation of the product, (or within 30 days of closing on a new home from a developer) to any defect in materials or workmanship in the Marantec product parts or components from personal, normal, household use in compliance with the Owner’s Manual for a period of 8 years from the date of installation (or closing date) on its parts and, for the Limited Lifetime* portion of this Warranty on the motor and rail system and belt, for as long as the original retail purchaser owns his or her home or 20,000 system open & close cycles, whichever comes first. Marantec warrants this Garage Door Opener system to its first retail, consumer purchaser only.

This is not a commercial product. Marantec disclaims any and all warranties in the event that the product is obtained from a source which is not a Marantec authorized reseller or if the product is not installed by a professional installer. “Grey market” purchases are not warranted or recognized in any manner whatsoever.

This is not a “do it yourself” product. There is no warranty if the seal on the Marantec carton is broken at the time of sale, delivery or installation by a professional installer. No “aftermarket” installation, alteration, opening of the housing or cases, modification or repairs are recognized or warranted. Any of the foregoing conduct voids all warranty provisions. This warranty is for parts only and is not for any service call(s) or labor in connection with the repair or replacement of the unit or its parts. Parts will only be shipped to a Marantec authorized reseller.

Marantec Accessories: Marantec accessories include such items as transmitters, wall controls, photo eye systems, and wireless/keyless entry systems. These are warranted to be free from defects in materials or workmanship for 1 year from the date of installation or closing. At Marantec’s sole option, Marantec may elect to replace the accessory with new or reconditioned parts, components or units utilizing product of the same or similar design available at that given time. WITH RESPECT TO ACCESSORIES, ALL OTHER

WARRANTIES, INCLUDING FITNESS FOR PARTICULAR PURPOSE AND MERCHANTABILITY ARE

SPECIFICALLY DISCLAIMED AND THE LIMITED WARRANTY SET FORTH BELOW IN BOLD TYPE IS

HEREIN INCORPORATED BY REFERENCE.

46

29. LIMITED PARTS WARRANTY (cont’d)

LED Lighting System and Battery Backup System: Marantec warrants the parts of the LED Lighting

System, including its lighting bar, LEDs, and lens covers for 5 years and the Battery Backup System (where applicable) including its charging system and battery for 1 year from the date of installation or closing, if a new home purchased from a developer. These are warranted to be free from defects in materials or workmanship for 1 year from the date of installation or closing. At Marantec’s sole option, Marantec may elect to replace the System with new or reconditioned parts, components or units utilizing product of the same or similar design available at that given time. WITH RESPECT TO THE LED LIGHTING SYSTEM AND

BATTERY BACKUP SYSTEM, ALL OTHER WARRANTIES, INCLUDING FITNESS FOR PARTICULAR

PURPOSE AND MERCHANTABILITY ARE SPECIFICALLY DISCLAIMED AND THE LIMITED WARRANTY

SET FORTH BELOW IN BOLD TYPE IS HEREIN INCORPORATED BY REFERENCE.

Marantec does not warrant batteries (except the Battery Backup System battery above), sensors or LED bulbs

(except the LED Lighting System LEDs above). Unauthorized repairs or repair parts, installations, commercial use, damage while in transit, defects or damage resulting from power washing, water or moisture exposure, or accidents, power failure and surges, resulting from alterations, lack of proper maintenance, unauthorized repair or modification of the product, opening of housing or case, misuse or abuse of the product, fire, flood, acts of God, damage to doors, tracks, springs, hardware or the residence, its contents and vehicles, other property or persons or other failures due to failure to follow the recommendations of the Owner’s Manual are not warranted. This warranty applies only to Marantec systems purchased from authorized Marantec retail sellers and used in the United States, its Territories or Canada. Marantec make no warranties outside the

United States, its Territories or Canada.

Marantec Commitment: If Marantec determines the product parts to be defective in materials or workmanship, then Marantec will supply parts for the repair or replacement of the defect to the Marantec authorized professional installer at no cost to you. You must pay for the service call and labor for installation of the part(s) determined to be defective by Marantec. At Marantec’s sole option, Marantec may elect to replace the part(s) with new or reconditioned parts, components or units utilizing product of the same or similar design available at that given time.

THIS LIMITED WARRANTY IS IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING

ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR

OTHER WARRANTIES IMPLIED BY STATUTE, AND OF ANY OTHER OBLIGATIONS OR LIABILITY ON THE

PART OF MARANTEC AMERICA CORPORATION. THIS LIMITED WARRANTY DOES NOT COVER

NON-DEFECT DAMAGE CAUSED BY IMPROPER INSTALLATION, OPERATION OR CARE AND

MAINTENANCE, INCLUDING BUT NOT LIMITED TO ABUSE, MISUSE, POWER SURGE, FAILURE TO

PROVIDE REASONABLE AND NECESSARY MAINTENANCE OR ANY ALTERATIONS TO THIS PRODUCT.

LABOR CHARGES FOR DISMANTLING OR REINSTALLING A REPAIRED OR REPLACED UNIT ARE

EXCLUDED.

UNDER NO CIRCUMSTANCES SHALL MARANTEC AMERICA CORPORATION BE LIABLE FOR

CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING IN CONNECTION WITH THE USE OR

INABILITY TO USE THIS PRODUCT OR THE PREMISES IN WHICH IT IS UTILIZED. IN NO EVENT SHALL

MARANTEC AMERICA CORPORATION INCUR LIABILITY FOR BREACH OF WARRANTY, BREACH OF

CONTRACT, NEGLIGENCE OR STRICT LIABILITY IN EXCESS OF THE COST OF THE PRODUCT COVERED

HEREBY. NO PERSON IS AUTHORIZED TO ASSUME, FOR MARANTEC AMERICA CORPORATION, ANY

OTHER LIABILITY OR MAKE ANY MODIFICATIONS OR EXTENSIONS TO THE WARRANTY OF THIS

PRODUCT. THIS LIMITED WARRANTY MAY NOT BE TRANSFERRED OR ASSIGNED.

47

30. WARRANTY LIMITATIONS, CLAIMS AND SERVICE:

This Limited Warranty is the one which Marantec gives on this product and sets forth all of its responsibilities regarding the Marantec product. There are no other express or implied warranties. Installation by unauthorized personnel or use of unauthorized parts or accessories could cause improper operation and even create dangerous conditions and voids all warranties. This could void the UL Safety Approval of the product and constitute a safety hazard.

This Limited Warranty contains the entire warranty on the product. All discussions, representations or negotiations between the consumer and the retail seller are merged into this Limited Warranty, and there are no understandings or warranties other than those herein. None of the terms of the Limited Warranty shall be waived or modified to any extent, except by a written instrument signed and delivered by Marantec’s Corporate Officer.

This Limited Warranty is being delivered in Gurnee, Illinois, USA and is intended to be performed in the State of

Illinois and shall be construed and enforced in accord with the laws and statutes of the State of Illinois without regard to or application of its rules on the conflict of laws, with the proper venue for any disputes being that of

Marantec’s registered office in Illinois or its corporate offices in Gurnee, Illinois, whichever Marantec elects.

Marantec expressly disclaims the application to this Limited Warranty of the 1980 United Nations Convention on the International Sale of Goods. Any interpretation of this Limited Warranty shall be conducted in English and no other language. ALL CLAIMS AND CAUSES OF ACTION OF ANY NATURE AGAINST MARANTEC AMERICA

CORPORATION SHALL BE BROUGHT WITHIN 1 YEAR OF THE DATE OF DISCOVERY OF THE CLAIM.

In the event any action or proceeding or claim is asserted or brought against Marantec, if Marantec prevails, then

Marantec shall be entitled to recover all costs and expenses, including the actual fees of its attorneys and expert or professional witnesses incurred in connection with such action or proceeding or claim.

This Limited Warranty becomes valid only upon the receipt of "Payment in Full" by Marantec from the Marantec reseller and upon receipt of “Payment in Full” by the Marantec reseller from the end user. This Limited Warranty is null and void if the System is not installed within 24 months of the date of manufacture as marked on the product housing. This Limited Warranty is void outside the United States, its Territories and Canada.

Whenever possible, each provision of this Limited Warranty shall be interpreted in such a manner as to be effective and valid under applicable Illinois law. If any provisions of this Limited Warranty are prohibited or invalidated under applicable law, then such provisions shall only be ineffective to the extent of such prohibition or invalidity, without invalidating the remaining provisions of this Limited Warranty.

Some jurisdictions do not allow the exclusion or limitation of consequential, incidental or special damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights and you may also have other rights which vary from state to state.

31. REGISTRATION

This Warranty becomes effective upon registration at the Marantec web site: www.marantec.com. If you do not have access to the internet, please fill out and send in enclosed warranty card.

32. FOR WARRANTY SERVICE

Contact your professional installer for all service. Service by anyone other than a professional installer voids this warranty. If you cannot locate your installer, please contact your Marantec Customer Service Representative at 888-622-2489.

48

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