White Mountain Hearth LS C/C2 Charred Oak Ceramic Fiber Log Set Owner's Manual

INSTALLATION INSTRUCTIONS
AND OWNER'S MANUAL
The White Mountain Log Collection
CHARRED OAK
CHARRED OAK SUPER SIZE
LOG SET FOR UNVENTED
GAS LOG HEATER
OR
VENTED DECORATIVE APPLIANCE
MODELS
CHARRED OAK CHARRED OAK
SUPER SIZE
LS-16C-2
LS-18C2-1
LS-18C2S-1
LS-24C2-1
LS-24C2S-1
LS-30C2-1
LS-30C2S-1
GAS-FIRED
Installer:
Leave this manual with the appliance.
Consumer: Retain this manual for future reference.
WARNING: If the information in these instructions
DUHQRWIROORZHGH[DFWO\D¿UHRUH[SORVLRQPD\UHsult causing property damage, personal injury or
loss of life.
² 'RQRWVWRUHRUXVHJDVROLQHRURWKHUÀDPPDEOH
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
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any phone in your building.
‡ ,PPHGLDWHO\ FDOO \RXU JDV VXSSOLHU IURP D
neighbor’s phone. Follow the gas supplier’s
instructions.
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¿UHGHSDUWPHQW
— Installation and service must be performed by a
TXDOL¿HGLQVWDOOHUVHUYLFHDJHQF\RUWKHJDVVXSplier.
Log sets comply with ANSI Z21.11.2 Unvented Heaters
and also comply with ANSI Z21.60 Decorative Vented
Appliances for Solid Fuel Burning Fireplaces. State or
local codes may only allow operation of log sets in a
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WARNING: If not installed, operated and maintained
in accordance with the manufacturer's instructions,
this product could expose you to substances in fuel
or from fuel combustion which can cause death or
serious illness.
The QR Codes below provide a link to our helpful “howto” videos. To get started, scan the code with your smart
phone or tablet.
Charred Oak Log Assembly
Charred Oak Super Size
Log Assembly
Page 1
TABLE OF CONTENTS
Section
Page
Important Installation Guidelines .....................................................................3
General Information .........................................................................................4
Requirements for Canada ................................................................................5
/6&/RJ,GHQWL¿FDWLRQ .............................................................................6
LS-16C-2 Log Placement ...........................................................................7-12
Ember Placement LS-16C-2 Photos ..............................................................13
/6&/RJ,GHQWL¿FDWLRQ ................................................................14
LS-(18,24,30)C2 Log Placement ..............................................................15-20
Ember Placement LS-18C2 Photos ...............................................................21
Ember Placement LS-24C2 Photos ...............................................................22
Ember Placement LS-30C2 Photos ...............................................................23
/6&6/RJ,GHQWL¿FDWLRQ ..........................................................................24
LS-18C2S Log Placement ........................................................................25-32
Ember Placement LS-18C2S Photos ............................................................33
/6&6/RJ,GHQWL¿FDWLRQ ...................................................................34
LS-(24,30)C2S Log Placement .................................................................35-42
Ember Placement LS-24C2S Photos ............................................................43
Ember Placement LS-30C2S Photos ............................................................44
Charred Oak Parts List and Parts View .........................................................45
Charred Oak Super Size Parts List and Parts View.......................................46
Master Parts Distributor List...........................................................................47
How to Order Repair Parts ............................................................................47
Page 2
25738-3-1115
IMPORTANT INSTALLATION GUIDELINES
Proper Log Placement
Log placement is critical to proper burner performance. Logs
must be correctly positioned onto the burner. The photos in
this manual show the proper pinned position for logs on this
set. Owners need to be shown proper log placement and
instructed not to move the logs.
/RJVPXVW¿W¿UPO\RQWRWKHEXUQHUZKHQSRVLWLRQHGDVVKRZQ
in the photos. Malformed logs or logs with sloppy pin holes
must be replaced.
3URSHU3ODFHPHQWRI5RFN:RRODQG'HFRUDWLYH/DYD5RFN
Rock wool can be added to burners for a glowing ember
effect. It must be positioned only on the front portion of the
burner. The photos in this manual show the proper placement
of rock wool.
Decorative lava rock or small wood pieces should never be
placed on the burner. These items are only for placement on
WKHÀRRURIWKH¿UHSODFHRU¿UHER[
3URSHU3ULPDU\$LUÀRZLQWR%XUQHU
)RUSURSHUEXUQHURSHUDWLRQDQGÀDPHDSSHDUDQFHWKHÀRZ
of primary air into the venturi tube, located on the rear of
WKHEXUQHUPXVWQRWEHUHGXFHG7KLVÀRZRIDLULVUHGXFHG
if dirt, lint or other obstructions build-up around or inside
the venturi. Any obstruction in the venturi tube area must
EHUHPRYHG7KHÀRZRIDLULQWRWKHYHQWXULLVDOVRUHGXFHG
LIWKHJDVRUL¿FHLVQ¶WFHQWHUHGLQWKHYHQWXULLQOHWDQGRULV
not aligned with the venturi. Any misalignment of the burner
RUL¿FHPD\EHFRUUHFWHGE\EHQGLQJWKHVKXWWHUFDSKROGLQJ
WKHRUL¿FHWRWKHLQOHWRIWKHYHQWXULWXEH
Ceiling Fans, Portable Fans or Logs Installed Near Cold
Air Returns
&HLOLQJIDQVRURVFLOODWLQJÀRRUW\SHIDQVQHHGWREHPRQLWRUHG
during the operation of vent-free logs. If the air blows directly
LQWRWKHÀDPHFDXVLQJLWWRLPSLQJHRQWKHORJVHWRU¿UHER[
it should be turned off or redirected. Ceiling fans could be
UHYHUVHGWRSRVVLEO\HOLPLQDWHÀDPHLPSLQJHPHQWDQGWKH
ÀRRUIDQFRXOGEHUHGLUHFWHG8SRQLQVWDOODWLRQEHDZDUHRI
DQ\FROGDLUUHWXUQVRUYHQWVLQWKHSUR[LPLW\RIWKHORJVHW
Any draft created around a vent-free log set can cause the
ÀDPHWRLPSLQJHRQWKHORJDQGFUHDWHDVRRWLQJVLWXDWLRQ
25738-3-1115
WARNING: 'RQRWDOORZIDQVWREORZGLUHFWO\LQWRWKH¿UHSODFH
$YRLGDQ\GUDIWVWKDWDOWHUEXUQHUÀDPHSDWWHUQV
WARNING: 'RQRWXVHDEORZHULQVHUWKHDWH[FKDQJHULQVHUW
or other accessory not approved for use with this heater.
Candles
Avoid the use of scented or decorative candles while the log
set is in operation. Candles produce a residue in the air that
creates a soot like substance. Burning candles while the log
VHWLVRSHUDWLQJPDJQL¿HVWKHSUREOHP,WVKRXOGEHQRWHG
that candles, in general, produce soot. The amount of time
burned and the quantity of candles burned will determine the
amount of soot produced and deposited.
0DNH2ZQHUV$ZDUHRI3URSHU/RJ6HW2SHUDWLRQ
Properly installed and properly maintained log sets do not
deposit soot on the logs. If users see soot appear on a log,
call for service. Do not continue to operate the log set.
6XQNHQ)LUHSODFH
,ILQVWDOOLQJWKLVXQLWLQWRDVXQNHQ¿UHSODFH\RXPXVWUDLVH
WKHÀRRUWRLQVXUHDGHTXDWHDLUÀRZDQGJXDUGDJDLQVWVRRWLQJ
5DLVH¿UHSODFHÀRRUXVLQJDQRQFRPEXVWLEOHPDWHULDOZKLFK
is secure.
Glass Doors
Make sure that glass doors are open during all operations of
the log set. The opening of the glass door frame should be the
GLPHQVLRQXVHGIRUWKHPLQLPXPIURQWRSHQLQJRIWKH¿UHER[
Woodburning Fireplaces
7KHLQWHULRURIWKH¿UHER[DQGWKHFKLPQH\VKRXOGEHFOHDQHG
and free of all creosote before installing a gas burning log
set. Creosote will soften when heated and can drop on the
log set causing odors and possibly sooting.
WARNING: %HIRUHLQVWDOOLQJLQDVROLGIXHOEXUQLQJ¿UHSODFH
WKHFKLPQH\ÀXHDQG¿UHER[PXVWEHFOHDQHGRIVRRWFUHRVRWH
DVKHVDQGORRVHSDLQWE\DTXDOL¿HGFKLPQH\FOHDQHU
Page 3
GENERAL INFORMATION
4XDOL¿HG,QVWDOOLQJ$JHQF\
Installation and replacement of gas piping, gas utilization
equipment or accessories and repair and servicing of equipPHQWVKDOOEHSHUIRUPHGRQO\E\DTXDOL¿HGDJHQF\7KHWHUP
TXDOL¿HGDJHQF\PHDQVDQ\LQGLYLGXDO¿UPFRUSRUDWLRQ
or company that either in person or through a representative is engaged in and is responsible for (a) the installation,
testing, or replacement of gas piping or (b) the connection,
installation, testing, repair, or servicing of equipment; that is
H[SHULHQFHGLQVXFKZRUNWKDWLVIDPLOLDUZLWKDOOSUHFDXWLRQV
required, and that has complied with all the requirements of
the authority having jurisdiction.
The installation must conform with local codes or, in the
absence of local codes, with the National Fuel Gas Code,
ANSI Z223.1/NFPA54.*
*Available from the American National Standards Institute, Inc. 11 West
42nd St., New York, N.Y. 10018.
State of Massachusetts: The installation must be made by
DOLFHQVHGSOXPEHURUJDV¿WWHULQWKH&RPPRQZHDOWKRI
Massachusetts.
6HOOHUVRIXQYHQWHGSURSDQHRUQDWXUDOJDV¿UHGVXSSOHmental room heaters shall provide to each purchaser a
copy of 527 CMR 30 upon sale of the unit.
In the State of Massachusetts, unvented propane and
QDWXUDOJDV¿UHGVSDFHKHDWHUVVKDOOEHSURKLELWHGLQEHGrooms and bathrooms.
Page 4
25738-3-1115
REQUIREMENTS FOR CANADA
This unit cannotEHLQVWDOOHGLQD819(17('DSSOLFDWLRQ
this unit can only EH LQVWDOOHG DV D 9(17(' DSSOLFDWLRQ
with these requirements.
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WITH GLASS DOORS CLOSED
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IMPORTANT SAFETY INFORMATION
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)LUHSODFHV 'R QRW EXUQ ZRRG RU VROLG IXHOV LQ D ¿UHSODFH
where a decorative gas log set is installed. This appliance is
IRULQVWDOODWLRQRQO\LQDVROLGIXHOEXUQLQJ¿UHSODFHPDVRQU\
¿UHSODFHRUPDQXIDFWXUHG¿UHSODFH
Warning: $Q\PRGL¿FDWLRQWRWKLVJDVORJVHWRUWRFRQWUROV
can be dangerous. Improper installation or use of the gas
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H[SORVLRQRUFDUERQPRQR[LGHSRLVRQLQJ
1. Please follow all local codes regarding installation,
combustion and ventilation air or in the absence of
ORFDO FRGHV IROORZ WKH 1DWLRQDO )XHO *DV &RGH $16,
=86 LQVWDOODWLRQ RU &$1&*$% ,QVWDOODtion Code (Canada installation).
2. Proper installation, burner pan location and log placement is important to achieve optimum look and performance of your gas log set. The logs have been designed for easy location and placement on the grate
and must be followed for proper operation.
3. Do not operate this log set with glass doors in the closed
SRVLWLRQ$¿UHSODFHVFUHHQPXVWEHLQSODFHZKHQWKH
log set is burning. Adequate combustion air must be
SURYLGHGIRUSURSHUYHQWLQJ$OOÀDPHVVKRXOGJRXSDQG
RXWWKHWRSRIWKH¿UHER[LQWRWKHÀXHYHQW,IDQ\ÀDPHV
ÀRDWRUFXUOIRUZDUGLQWRWKHURRPGRQRWRSHUDWHDSSOLDQFH&KHFNIRUDQRSHQÀXHDQGDGHTXDWHFRPEXVWLRQ
air into the room. A damper clamp must be installed on
WKH¿UHER[GDPSHUWRPDLQWDLQDQRSHQÀXHYHQWFRQGLWLRQ 5HIHU WR ¿UHSODFH RZQHUV PDQXDO ,167$//,1*
DAMPER CLAMP section.
4. Young children must be carefully supervised when they
are in the same room as the gas log while in operation.
'RQRWSODFHVWRFNLQJVFORWKLQJRUDQ\ÀDPPDEOHPDWHULDODERYHRUQHDUWKH¿UHSODFH
5. Do not substitute or use materials other than those supplied for use with the log set.
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25738-3-1115
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placed on or near the appliance.
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operation.
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components of this appliance are treated with certain
RLOV ¿OPV RU ERQGLQJ DJHQWV 7KHVH ERQGLQJ DJHQWV
are not harmful but may produce annoying smoke and
smells as they are burned off during initial operation of
the appliance. This is a normal temporary occurrence.
A window should be opened during the initial bake out
period.
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WARNING: %HIRUHLQVWDOOLQJLQDVROLGIXHOEXUQLQJ¿UHSODFH WKH FKLPQH\ ÀXH DQG ¿UHER[ PXVW EH FOHDQHG
RIVRRWFUHRVRWHDVKHVDQGORRVHSDLQWE\DTXDOL¿HG
chimney cleaner.
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service person. The appliance should be inspected
EHIRUHXVHDQGDWOHDVWDQQXDOO\E\DTXDOL¿HGVHUYLFH
person. More frequent cleaning may be required due to
H[FHVVLYHOLQWIURPFDUSHWLQJEHGGLQJPDWHULDOVHWF,W
is imperative that control compartments, burners and
circulating air passageways of the appliance be kept
clean.
Do not SXW DQ\WKLQJ DURXQG WKH ¿UHSODFH WKDW ZLOO REVWUXFWWKHÀRZRIYHQWLODWLRQDLU
Do keep the appliance area clear and free from comEXVWLEOHPDWHULDOJDVROLQHDQGRWKHUÀDPPDEOHYDSRUV
and liquids.
$\HDUO\H[DPLQDWLRQDQGFOHDQLQJRIWKHYHQWLQJV\VWHP
RIWKHVROLGIXHOEXUQLQJ¿UHSODFHPXVWEHSHUIRUPHGE\
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Do make a periodic visual check of pilot and burners.
Clean and replace damaged parts.
Do not use this appliance if any part has been under
ZDWHU ,PPHGLDWHO\ FDOO D TXDOL¿HG VHUYLFH WHFKQLFLDQ
to inspect the appliance and to replace any part of the
control system and any gas control which has been under water.
1HYHUEXUQVROLGIXHOVLQ¿UHSODFHZKHUHDJDVORJVHWLV
installed.
7KLVXQLWFRPSOLHVZLWK$16,='HFRUDWLYH9HQWHG
Appliances for Solid Fuel Burning Fireplaces. State or
local codes may only allow operation of this appliance
LQ D YHQWHG FRQ¿JXUDWLRQ &KHFN \RXU VWDWH RU ORFDO
codes.
Page 5
LS-16C-2 LOG IDENTIFICATION
Log
Description
Part Number
Log A
R7468
Log B
R7467
Log C
R7465
Log D
R7466
Page 6
Front View
Top View
25738-3-1115
LS-16C-2 LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are
QRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
WARNING
Failure to position the parts in accordance with this diagram
RUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHGZLWKWKLV
appliance may result in property damage or personal injury
7KHIROORZLQJ:$51,1*DSSOLHVZKHQORJVHWLVLQVWDOOHGRQWRDQ
unvented gas burner assembly.
WARNING
This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.
Attention: Do not use Figure 1 to order replacement logs. Refer to
Page 45 Parts List and Parts View to order logs for your appropriate
model number.
WARNING
All previously applied loose material must be removed prior
to reapplication.
1RWH)RUVWHSE\VWHSORJSODFHPHQWLQVWUXFWLRQVZLWKLPages, see pages 8-12.
Log Placement LS-16C-2 and CHBR
Figure 1
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHU
V0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
(glowing embers) must be purchased from Empire Comfort Systems,
,QF$SSOLFDWLRQ RI H[FHVV ORRVH PDWHULDO JORZLQJ HPEHUV PD\
adversely affect performance of the heater.
Replacement Loose Material
(glowing embers)
Part Number
LS-16C and CHBR
Platinum Bright Embers
PE-20-1
1RWH$VLQJOHOD\HURIHPEHUVLVWREHXVHGZKHQDSSO\LQJ
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Scan this code to see the log assembly video.
25738-3-1115
Page 7
LS-16C-2 LOG PLACEMENT
1. Place Log A (#4) onto right, rear log support pin as shown below.
Page 8
25738-3-1115
LS-16C-2 LOG PLACEMENT
2. Place Log B (#1) between rear log support and burner as shown below..
25738-3-1115
3DJH
LS-16C-2 LOG PLACEMENT
3. Place Log C (#2) onto two front left burner pins as shown below
Page 10
25738-3-1115
LS-16C-2 LOG PLACEMENT
4. Place Log D(#3) onto two front right burner pins as shown below.
25738-3-1115
Page 11
LS-16C-2 LOG PLACEMENT
5. Log assembly is complete.
Page 12
25738-3-1115
Photo 1
Photo 3
Photo 2
25738-3-1115
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers).
EMBER PLACEMENT LS-16C-2 AND CHBR PHOTOS
Page 13
LS-(18,24,30)C2 LOG IDENTIFICATION
Part Number
Log
Description
LS-18C2
LS-24C2
LS-30C2
Log A
R8301
R8306
R8310
Log B
5
R8304
R8308
Log C
R8300
R8305
5
Log D
R8302
R8307
R8311
Page 14
Front View
Top View
25738-3-1115
LS-(18,24,30)C2 LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are
QRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
WARNING
Failure to position the parts in accordance with this diagram
RUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHGZLWKWKLV
appliance may result in property damage or personal injury
4
7KHIROORZLQJ:$51,1*DSSOLHVZKHQORJVHWLVLQVWDOOHGRQWRDQ
unvented gas burner assembly.
WARNING
1
This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.
Attention: Do not use Figure 2 to order replacement logs. Refer to
Page 45 Parts List and Parts View to order logs for your appropriate
model number.
3
2
WARNING
All previously applied loose material must be removed prior
to reapplication.
1RWH)RUVWHSE\VWHSORJSODFHPHQWLQVWUXFWLRQVZLWKLPDJHVVHHSDJHV
Log Placement LS-(18,24,30)C2-1
Figure 2
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHU
V0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
(glowing embers) must be purchased from Empire Comfort Systems,
,QF$SSOLFDWLRQ RI H[FHVV ORRVH PDWHULDO JORZLQJ HPEHUV PD\
adversely affect performance of the heater.
Replacement Loose Material
(glowing embers)
Part Number
LS-18C
LS-24C
LS-30C
Platinum Bright Embers
PE-20-1
1RWH$VLQJOHOD\HURIHPEHUVLVWREHXVHGZKHQDSSO\LQJ
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Scan this code to see the log assembly video.
25738-3-1115
Page 15
LS-(18,24,30)C2 LOG PLACEMENT
1. Place Log A (#1) onto rear log support pins as shown below.
Page 16
25738-3-1115
LS-(18,24,30)C2 LOG PLACEMENT
2. Place Log B (#2) onto two front left burner pins as shown below.
25738-3-1115
Page 17
LS-(18,24,30)C2 LOG PLACEMENT
3. Place Log C (#3) onto two front right burner pins as shown below.
Page 18
25738-3-1115
LS-(18,24,30)C2 LOG PLACEMENT
4. Place Log D (#4) onto two pins on Log A (#1) as shown below.
25738-3-1115
3DJH
LS-(18,24,30)C2 LOG PLACEMENT
5. Log assembly is completed.
Page 20
25738-3-1115
25738-3-1115
Photo 3
Photo 1
Photo 2
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-18C2 PHOTOS
Page 21
Page 22
Photo 3
Photo 1
Photo 2
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-24C2 PHOTOS
25738-3-1115
Photo 1
Photo 3
Photo 2
25738-3-1115
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-30C2 PHOTOS
Page 23
LS-18C2S LOG IDENTIFICATION
Log
Description
Part Number
Log A
5
Log B
5
Log C
R8300
Log D
R8302
Log E
R8312
Log F
R8313
Page 24
Front View
Top View
25738-3-1115
LS-18C2S LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are
QRWSURSHUO\DQG¿UPO\SRVLWLRQHGLQWKHDSSOLDQFH
WARNING
Failure to position the parts in accordance with this diagram
RUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHGZLWKWKLV
appliance may result in property damage or personal injury
5
7KHIROORZLQJ:$51,1*DSSOLHVZKHQORJVHWLVLQVWDOOHGRQWRDQ
unvented gas burner assembly.
4
6
WARNING
This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.
1
3
Attention: Do not use Figure 3 to order replacement logs. Refer to
Page 46 Parts List and Parts View to order logs for your appropriate
model number.
WARNING
2
All previously applied loose material must be removed prior
to reapplication.
1RWH)RUVWHSE\VWHSORJSODFHPHQWLQVWUXFWLRQVZLWKLPages, see pages 26-32.
Log Placement LS-18C2S
Figure 3
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHU
V0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
(glowing embers) must be purchased from Empire Comfort Systems,
,QF$SSOLFDWLRQ RI H[FHVV ORRVH PDWHULDO JORZLQJ HPEHUV PD\
adversely affect performance of the heater.
Replacement Loose Material
(glowing embers)
Part Number
LS-18C2S
Platinum Bright Embers
PE-20-1
1RWH$VLQJOHOD\HURIHPEHUVLVWREHXVHGZKHQDSSO\LQJ
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Scan this code to see the log assembly video.
25738-3-1115
Page 25
LS-18C2S LOG PLACEMENT
1. Place Log A (#1) onto two rear log support pins as shown below.
Page 26
25738-3-1115
LS-18C2S LOG PLACEMENT
2. Place Log B (#2) onto two front left burner pins as shown below.
25738-3-1115
Page 27
LS-18C2S LOG PLACEMENT
3. Place log C (#3) onto two front right burner pins as shown below.
Page 28
25738-3-1115
LS-18C2S LOG PLACEMENT
4. Place Log D (#4) onto two middle pins on Log A (#1). See image below.
25738-3-1115
3DJH
LS-18C2S LOG PLACEMENT
5. Place log F (#6) onto two left pins on Log A as shown below.
Page 30
25738-3-1115
LS-18C2S LOG PLACEMENT
6. Place Log E onto two right pins on Log A as show below.
25738-3-1115
Page 31
LS-18C2S LOG PLACEMENT
7. Log assembly is completed.
Page 32
25738-3-1115
Photo 1
Photo 3
Photo 2
25738-3-1115
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-18C2S PHOTOS
Page 33
LS-(24,30)C2S LOG IDENTIFICATION
Part Number
Log
Description
LS-24C2S
LS-30C2S
Log A
5
5
Log B
R8304
R8308
Log C
R8305
5
Log D
R8307
R8311
Log E
R8315
R8317
Log F
R8316
R8318
Page 34
Front View
Top View
25738-3-1115
LS(24,30)C2S LOG PLACEMENT
Before you begin: Do not, handle these logs with your bare hands!
Always wear gloves to prevent skin irritation. After handling logs,
wash your hands gently with soap and water.
All Logs
The positioning of the logs is critical to the safe and clean operation
of this heater. Sooting and other problems may result if the logs are
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WARNING
Failure to position the parts in accordance with this diagram
RUIDLOXUHWRXVHRQO\SDUWVVSHFL¿FDOO\DSSURYHGZLWKWKLV
appliance may result in property damage or personal injury
5
7KHIROORZLQJ:$51,1*DSSOLHVZKHQORJVHWLVLQVWDOOHGRQWRDQ
unvented gas burner assembly.
4
6
WARNING
This appliance is equipped for (natural or propane) gas.
Field conversion is not permitted.
1
3
Attention: Do not use Figure 4 to order replacement logs. Refer to
Page 46 Parts List and Parts View to order logs for your appropriate
model number.
WARNING
2
All previously applied loose material must be removed prior
to reapplication.
1RWH)RUVWHSE\VWHSORJSODFHPHQWLQVWUXFWLRQVZLWKLPages, see pages 35-41.
Log Placement LS(24,30)C2S
Figure 4
Apply loose material (glowing embers) per appropriate Installation
,QVWUXFWLRQVDQG2ZQHU
V0DQXDO5HSODFHPHQWRIORRVHPDWHULDO
(glowing embers) must be purchased from Empire Comfort Systems,
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adversely affect performance of the heater.
Replacement Loose Material
(glowing embers)
Part Number
LS-24C2S
LS-30C2S
Platinum Bright Embers
PE-20-1
1RWH$VLQJOHOD\HURIHPEHUVLVWREHXVHGZKHQDSSO\LQJ
Platinum Bright Embers (alone or in combination with production
embers) to the burner.
Scan this code to see the log assembly video.
25738-3-1115
Page 35
LS(24,30)C2S LOG PLACEMENT
1. Place Log A (#1) onto two rear log support pins as shown below.
Page 36
25738-3-1115
LS(24,30)C2S LOG PLACEMENT
2. Place Log B (#2) onto two front left burner pins as shown below.
25738-3-1115
Page 37
LS(24,30)C2S LOG PLACEMENT
3. Place log C (#3) onto two front right burner pins as shown below.
Page 38
25738-3-1115
LS(24,30)C2S LOG PLACEMENT
4. Place Log D (#4) onto two middle pins on Log A (#1). See image below.
25738-3-1115
3DJH
LS(24,30)C2S LOG PLACEMENT
5. Place log F (#6) onto two left pins on Log A as shown below.
Page 40
25738-3-1115
LS(24,30)C2S LOG PLACEMENT
6. Place Log E onto two right pins on Log A as show below.
25738-3-1115
Page 41
LS(24,30)C2S LOG PLACEMENT
7. Log assembly is completed.
Page 42
25738-3-1115
Photo 1
Photo 3
Photo 2
25738-3-1115
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-24C2S PHOTOS
Page 43
Photo 1
Photo 3
Photo 2
Page 44
Photo 4
Do not cover any large front ports with
loose material (glowing embers)
Do not cover any large rear ports with
loose material (glowing embers)
EMBER PLACEMENT LS-30C2S PHOTOS
25738-3-1115
CHARRED OAK PARTS LIST & PARTS VIEW
Attention: When ordering parts, it is very important that part number and description of part coincide.
,QGH[
Part
1R
1XPEHU
Description
CHARRED OAK LOG SETS
LS-18C2
1
R-8301
REAR LOG
2
5
/()7)5217/2*
3
R-8300
5,*+7)5217/2*
4
R-8302
<%5$1&+
4
1
LS-24C2
1
R-8306
REAR LOG
2
R-8304
/()7)5217/2*
3
R-8305
5,*+7)5217/2*
4
R-8307
<%5$1&+
3
2
LS-30C2
1
R-8310
REAR LOG
2
R-8308
/()7)5217/2*
3
5
5,*+7)5217/2*
4
R-8311
<%5$1&+
4
LS-16C-2, CHBR-16
1
R-7465 /()7)5217/2*
2
R-7466 5,*+7)5217/2*
3
R-7467 MIDDLE LOG
4
R-7468 REAR LOG
3
2
1
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
25738-3-1115
Page 45
CHARRED OAK SUPER SIZE PARTS LIST & PARTS VIEW
Attention: When ordering parts, it is very important that part number and description of part coincide.
,QGH[
1R
Part
1XPEHU
Description
CHARRED OAK SUPER SIZE LOG SETS
LS-18C2S
1
5
REAR LOG
2
5
/()7)5217/2*
3
R-8300
5,*+7)5217/2*
4
R-8302
<%5$1&+
5
R-8312
RIGHT TOP LOG
6
R-8313
LEFT TOP LOG
1
5
REAR LOG
2
R-8304
/()7)5217/2*
3
R-8305
5,*+7)5217/2*
4
R-8307
<%5$1&+
5
R-8315
RIGHT TOP LOG
6
R-8316
LEFT TOP LOG
1
5
REAR LOG
2
R-8308
/()7)5217/2*
3
5
5,*+7)5217/2*
4
R-8311
<%5$1&+
5
R-8317
RIGHT TOP LOG
6
R-8318
LEFT TOP LOG
5
4
6
1
LS-24C2S
3
2
LS-30C2S
USE ONLY MANUFACTURER'S REPLACEMENT PARTS. USE OF ANY OTHER PARTS COULD CAUSE INJURY OR DEATH.
Page 46
25738-3-1115
MASTER PARTS DISTRIBUTOR LIST
7R2UGHU3DUWV8QGHU:DUUDQW\SOHDVHFRQWDFW\RXUORFDO(PSLUHGHDOHU6HHWKHGHDOHUORFDWRUDWZZZHPSLUHFRPIRUW
com. To provide warranty service, your dealer will need your name and address, purchase date and serial number, and the
nature of the problem with the unit.
To Order Parts After the Warranty Period, please contact your dealer or one of the Master Parts Distributors listed below.
This list changes from time to time. For the current list, please click on the Master Parts button at www.empirecomfort.com.
Please note: Master Parts Distributors are independent businesses that stock the most commonly ordered Original Equipment repair parts for Heaters, Grills, and Fireplaces manufactured by Empire Comfort Systems Inc.
Dey Distributing
1401 Willow Lake Boulevard
9DGQDLV+HLJKWV01
Victor Division of F. W. Webb Company
200 Locust Street
Hartford, CT 06114
Phone: Toll Free:
Website: www.deydistributing.com
Parts: Heater, Hearth and Grills
Phone: 860-722-2433
Toll Free: Fax: Toll Free Fax: 800-274-2004
Websites: www.fwwebb.com & www.victormfg.com
Parts: Heater, Hearth and Grills
East Coast Energy Products
10 East Route 36
:HVW/RQJ%UDQFK1-
Phone: Toll Free:
Fax: 732-870-8811
Website: www.eastcoastenergy.com
Parts: Heater, Hearth and Grills
HOW TO ORDER REPAIR PARTS
Parts Not Under Warranty
Parts can be ordered through your Service Person, Dealer, or a Master Parts Distributor. See this page for the Master Parts Distributors list. For best results, the service person or dealer should order parts through the distributor. Parts can be shipped directly to the
service person/dealer.
Warranty Parts
Warranty parts will need a proof of purchase and can be ordered by your Service Person or Dealer. Proof of purchase is required for
warranty parts.
$OOSDUWVOLVWHGLQWKH3DUWV/LVWKDYHD3DUW1XPEHU:KHQRUGHULQJSDUWV¿UVWREWDLQWKH0RGHO1XPEHUDQG6HULDO1XPEHUIURPWKH
QDPHSODWHRQ\RXUHTXLSPHQW7KHQGHWHUPLQHWKH3DUW1XPEHUnotWKH,QGH[1XPEHUDQGWKH'HVFULSWLRQRIHDFKSDUWIURPWKHIROlowing illustration and part list. Be sure to give all this information . . .
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Part Description
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7\SHRI*DV3URSDQHRU1DWXUDO
Do not order bolts, screws, washers or nuts. They are standard hardware items and can be purchased at any local hardware store.
6KLSPHQWVFRQWLQJHQWXSRQVWULNHV¿UHVDQGDOOFDXVHVEH\RQGRXUFRQWURO
25738-3-1115
Page 47
EMPIRE
Comfort Systems
Page 48
Empire Comfort Systems Inc.
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If you have a general question about our products, please e-mail us at
[email protected].
If you have a service or repair question, please contact your dealer.
25738-3-1115