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Owner's Manual netwOrk MOnitOr
Please read the safety information carefully before using the product.
network Monitor Model n2311aZ
www.lg.com
2 Table of Contents
TablE of ConTEnTs
assEMblInG anD
PREPaRInG
6 Lifting and moving the Monitor
- Using the Kensington locking device
11 - Installing the wall mount plate
UsInG THE MonIToR sET
13 Connecting Input Signal Cable
13 - D-SUB OUT connection - PCoIP
16 - Peripheral device connection
CUsToMIZInG sETTInGs
21 - Volume (Only supported in PCoIP)
23 AUTO Settings : D-SUB Input
23 -/ /- Settings : PCoIP Input
TRoUblEsHooTInG
PRoDUCT sPECIfICaTIon
PRoPER PosTURE
28 Proper posture for using the monitor
UsInG PCoIP solUTIon
assEMblInG anD PREPaRInG 3
assEMblInG anD PREPaRInG
Unpacking
Please check whether all the components are included in the box before using the product. If there are missing components, contact the retail store where you purchased the product. Note that the product and components may look different from those shown here.
User Manual/Card Power Cord adaptor stand base 15-pin D-sUb signal Cable
CaUTIon y Only use an approved LG power adapter. y Damage caused by other power adapters is not covered by warranty. noTE y Note that the components may look different from those shown here.
y Without prior notice, all information and specifications in this manual are subject to change to improve the performance of the product.
y To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store where you purchased the product.
4 assEMblInG anD PREPaRInG
Parts and buttons
Input Connectors
(See p.16 )
Power Indicator y LED On : Power is on y LED Off: Power is off
(Power Button)
Front Side Buttons
Input Connectors (See p.13 to 16)
assEMblInG anD PREPaRInG 5 button Description
MENU Activates the main menu.
osD lock/Unlock functions
VOLUME (Only PCoIP mode) Adjust the volume of the Monitor set.(See p.21)
AUTO
INPUT
To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD menu (only supported for analog signal).
For optimal screen display, use the following resolution.
optimal Resolution 1920 x 1080
Allows selection of the input signal.
y If you connect the monitor to a computer using a D-SUB cable, select either the PCoIP or D-SUB input signal.
y The initial input signal is D-SUB.
EXIT
Locks/unlocks the OSD screen.
y To lock the OSD screen, press and hold the MENU button for several seconds. The "OSD LOCKED" message will be displayed and the screen will be locked. y To unlock the OSD screen, press and hold the MENU button again for several seconds. The "OSD UNLOCKED" message will be displayed and the screen will be unlocked.
(Power Button)
Exits the OSD menu.
y D-SUB Input: Power On/Off y PCoIP Input
Monitor Off: Press the power button once then the monitor will be turned off after 5
seconds.
PCoIP Off: Press the power button twice then the monitor and PColP connection will
be disabled.
PCoIP On: Press the power button.
Remote PC Power Control: Press the power button for at least five seconds to turn
the PC on/off.
* Remote PC Power Control only works on the host PC where PCoIP host card is
installed and requires separate setup.
Power Indicator When the monitor is in operating mode, the power indicator will turn Red (on mode).
When the monitor is in power saving mode, the power indicator will blink Red.
6 assEMblInG anD PREPaRInG
lifting and moving the
Monitor
Please heed the following information when moving the monitor.
CaUTIon y Avoid touching the screen at all times, as this may result in damage to the screen or pixels .
y It is recommended to move the Monitor in the box or packing material that the Monitor originally came in.
y Before moving or lifting the Monitor, disconnect the power cord and all cables.
y Hold the top and bottom of the Monitor frame firmly. Make sure not to hold the transparent part area.
setting Up the Monitor set
attaching the stand base
1 Place the monitor's screen face down.
CaUTIon y To protect the screen from scratches, cover the surface with a soft cloth.
2 Check the position (at the front and rear) of the stand body, then mount the stand base on the stand body as shown in the figure.
stand body y When holding the Monitor, the screen should face away from you to prevent the screen from scratches.
stand base
3 Using a coin, turn the screw clockwise to secure the stand base. y When transporting the Monitor, do not expose the Monitor to jolts or excessive vibration.
y When transporting the Monitor, keep the
Monitor upright, never turn the Monitor on its side, or tilt towards the left or right.
stand base
ASSEMBLING AND PREPARING 7
Mounting on a table
1 Lift the monitor and place it on the table in an upright position.
Install at least 10 cm away from the wall to ensure sufficient ventilation.
10 cm
Adjusting the angle
1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen. The angle of the screen can be adjusted up to 5° forwards and 15° backwards for a comfortable viewing experience.
15 -5
10 cm
10 cm
10 cm
Rear Side Front Side
2 Connect the adaptor to the monitor, then plug the power cord into the wall outlet.
WARNING y To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor's frame as illustrated below.
15 -5
15 -5
3 Press the (Power) button on the front of the monitor to turn on the monitor.
CAutIoN y Unplug the power cord prior to moving or installing the monitor. There is risk of electric shock.
y Be careful not to touch or press the screen area when adjusting the angle of the monitor.
8 assEMblInG anD PREPaRInG
adjusting the stand height
1 Place the monitor mounted on the stand base in an upright position.
2 Remove the tape attached at the bottom rear of the stand body, then pull out the locking
pin. stand body
Tape locking Pin
Using the Kensington locking device
The connector for the Kensington lock is located on the rear of the monitor.
For more information on installation and usage, refer to the Kensington lock user manual or visit the website at http://www.kensington.com.
Connect the monitor to the table with the Kensington lock cable.
3 The height can be adjusted up to 110 mm.
110.0mm
CaUTIon y Once the pin is removed, it is not necessary to re-insert it to adjust the height. noTE y Using the Kensington lock is optional. The accessories can be purchased at your local electronics store.
WaRnInG y Do not put your finger between the screen and the base (chassis) when adjusting the screen's height.
assEMblInG anD PREPaRInG 9
Detaching the stand base
1 Place the monitor's screen face down.
To protect the screen from scratches, cover the surface with a soft cloth.
Detaching the stand body
1 Place the monitor's screen face down. To protect the screen from scratches, cover the surface with a soft cloth.
2 Using a screwdriver, remove the four screws and detach the stand from the monitor.
2 Using a coin, turn the screw in the stand base counterclockwise. Detach the stand base from the stand body.
stand body stand base
CaUTIon y The components appearing in the illustrations may look different from the actual product.
y Do not carry the monitor upside-down as this may cause it to fall off its stand, resulting in damage or injury.
y To avoid damaging the screen when lifting or moving the monitor, only hold the stand or the plastic cover. This avoids putting unnecessary pressure on the screen.
y Only remove the tape and the locking pin when the monitor is mounted on the stand base and is in an upright position. Otherwise, the stand body may protrude, which may lead to injury.
10 ASSEMBLING AND PREPARING
Swivel stand
y Image shown may differ from your Monitor set.
1 Swivel 356 degrees and adjust the angle of the
Monitor set to suit your view.
3 Be careful with the cables when rotating the screen.
Using the Pivot function
The pivot function allows you to rotate the screen
90 degrees clockwise.
1 Lift the monitor to its highest height to utilize the Pivot function.
2 Landscape & Portrait : You can rotate the panel
90° clockwise. Please be cautious and avoid contact between the monitor head and the
Stand Base when rotating the screen to access the Pivot function. If the monitor head touches the Stand Base, then the Stand Base could crack.
Head section
Stand section
assEMblInG anD PREPaRInG 11
Installing the wall mount plate
This monitor has a VESA compatible mount on the back. Most mounts will require an LG mounting plate.
1 Place the monitor's screen face down. To protect the screen from scratches, cover the surface with a soft cloth.
Mounting on a wall
Install the monitor at least 10 cm away from the wall and leave about 10 cm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Please refer to the manual to install and set up a tilting wall mounting bracket.
2 Place the wall mount plate on the monitor and align it with the screw holes on the monitor.
3 Using a screwdriver, tighten the four screws to fix the plate onto the monitor.
10 cm
10 cm
10 cm
10 cm
Wall Mount Plate noTE y The wall mount plate is sold separately. y For more information on the installation, refer to the wall mount plate's installation guide.
If you intend to mount the Monitor set to a wall, attach Wall mounting interface (optional parts) to the back of the set.
When you install the Monitor set using a wall mounting interface (optional parts), attach it carefully so it will not drop.
1 Please, Use the screw and wall mount interface in accordance with VESA Standards.
2 If you use screw longer than standard, the monitor might be damaged internally.
3 If you use improper screw, the product might be damaged and drop from mounted position. In this case, LG Electronics is not responsible for it.
4 VESA compatible.
5 Please use VESA standard as below.
y 784.8 mm (30.9 inch) and under
* Wall Mount Pad Thickness : 2.6 mm
* Screw : Φ 4.0 mm x Pitch 0.7 mm x
Length 10 mm y 787.4 mm (31.0 inch) and above
* Please use VESA standard wall mount pad and screws.
12 assEMblInG anD PREPaRInG
Model
VEsa (a x b) stand screw
Required screw
Wall Mount Plate
(optional) n2311aZ
100 x 100
M4
4
RW120
CaUTIon y Unplug the power cord before moving or installing the monitor to avoid electric shocks.
y Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Please use a LG wall mounting bracket when using a
VESA mount. For more information, contact your local retail store or a qualified installer.
y Applying excessive force when fastening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty. y Use the wall mounting bracket and screws that conform to the VESA standard. Damage caused by the use or misuse of inappropriate components will not be covered by the product warranty.
noTE y Use the screws specified in the VESA standard.
y The wall mount kit includes the installation guide and necessary parts.
y The wall mounting bracket is optional. The accessories can be purchased at your local retail store.
y The length of the screw may differ for each wall mounting bracket. Ensure the correct length of the screw is used.
y For more information, please refer to the user manual for the wall mounting bracket.
UsInG THE MonIToR sET 13
UsInG THE MonIToR sET
Connecting Input signal Cable
y This monitor supports the *Plug and Play feature.
*Plug and Play: A feature that allows you to add a device to your computer, without having to reconfigure anything or install any manual drivers.
D-sUb In connection - PC
D-sUb oUT connection - PCoIP
D-SUB OUT can only mirror the image displayed on the monitor. (it does not support an extended desktop).
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.
D-SUB IN transfers analog video signals from the
PC to the monitor.
Connect the monitor to the PC using the provided
15-pin D-SUB signal cable as illustrated below.
RGB OUT
RGB IN
MONITOR noTE y apple adapter
An adapter may be needed for Apple computers. This adapter can be purchased from Apple.
noTE y When using this device simply as a regular monitor through the RGB IN port, set
"PCoIP" to OFF in MENU > OTHERS to reduce energy consumption.
RGB IN
MONITOR
14 UsInG THE MonIToR sET
DVI connection - PCoIP
Transfers video signals to another monitor. Connect the monitor using the DVI cable as illustrated below.
It is used for the expansion or replication of PCoIP mode screen.
CaUTIon y Connect the input signal cable and tighten in the direction of the arrow. To prevent disconnection secure the cable tightly.
y Do not press on the screen for a prolonged time. This may cause image distortion.
y Do not display a still image on the screen for a prolonged time. This may cause image retention. If possible, use the screen saver.
DVI-I(D) IN
MONITOR noTE y To connect the monitor to a computer, use the appropriate signal cable (LAN and D-
SUB).
y A converter can be used to convert the DVI-I input signal to D-SUB input signal. y When connecting the power cord to the outlet, use a grounded (3-hole) multi-socket or a grounded wall outlet.
y The monitor may flicker when turned on in an area of low temperature. This is normal.
y Sometimes red, green or blue spots may appear on the screen. This is normal.
Connecting lan/Peripherals
lan connection - PCoIP
The LAN connection transmits PCoIP signals to the monitor. Connect the router or switch to the monitor using a LAN cable as illustrated below.
UsInG THE MonIToR sET 15 noTE y The LAN cable is sold separately.
y The following LAN cable type can be used:
Standard: IEEE 802.3 ETHERNET y If a device is connected into the earphone out port via a LAN cable, you can adjust the volume with the volume icon on PC taskbar.
noTE y Connect the LAN cable and the peripheral devices prior to booting up the PC.
LAN
Hub/Router
16 UsInG THE MonIToR sET
Peripheral device connection
Connect peripheral devices to the monitor using
USB, microphone and headphone ports. noTE y Peripheral devices are sold separately.
y The USB ports on the left and bottom of the monitor can be used to connect the keyboard, mouse, and other USB devices.
y Cables with angled plugs may have clearance issues, use straight plugs when possible.
left
Angle Type Straight Type noTE y Headphones, speakers or microphone may not work normally, depending on the server
PC settings. y Virtual solutions may affect the functions or speed of the specific USB storage device.
bottom
self Image adjustment
Press the power button on the front to turn on the monitor. When powered on, the "self Image
adjustment" function will run automatically (only available for analog [D-SUB input] signals).
UsInG THE MonIToR sET 17 noTE y What is "Self Image Adjustment"? This function runs when the monitor is connected for the first time and performs automatic image adjustment for each signal (only available for analog [D-SUB input] signals) to provide an optimal screen display.
18 CUsToMIZInG sETTInGs
CUsToMIZInG sETTInGs accessing The Main Menus
1 Press any button on the front of the monitor to display the MONITOR SETUP OSD menu.
2 Press to select the desired menu item.
3 To change the settings of the selected item press the buttons on the front of the monitor.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
4 Select EXIT to leave the OSD menu.
MEnU
Sets the screen options.
front side buttons aUTo /
Optimizes the resolution.
/ Disconnects from the server.
Exits the OSD menu.
Sets the volume.
InPUT
Sets the external input.
noTE
Different menu items are enabled depending on the type of input signal.
y D-sUb Input: MENU, AUTO, INPUT, EXIT y PCoIP Input: MENU, VOLUME, , INPUT, EXIT y The language of the monitor's OSD menu and that of the OSD menu illustrated in the CD-ROM manual may be different.
CUsToMIZInG sETTInGs 19
MEnU settings
Picture
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the MEnU button to display the options in the
OSD menu.
3 Set the options by pressing the buttons on the front of the monitor.
4 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
Each option is explained below.
Menu bRIGHTnEss
ConTRasT sHaRPnEss analog
(D-sUb)
●
●
●
PCoIP
●
●
●
Description
Sets the brightness of the screen.
Sets the contrast of the screen.
Sets the sharpness of the screen.
y analog: D-sUb (analog signal) input. PCoIP : Internal signal through the lan.
noTE y If the screen is not displayed properly after adjusting the settings, use the "FACTORY RESET" option to revert back to the factory default settings. If necessary, enable the "WHITE BALANCE" option again. This option is enabled only for analog (D-SUB) signals.
20 CUsToMIZInG sETTInGs
Color
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the MEnU button to display the options in the
OSD menu.
3 Set the options by pressing the buttons on the front of the monitor.
4 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
Each option is explained below.
Menu
ColoR TEMP
UsER
GaMMa analog
(D-sUb)
●
●
●
PCoIP
●
●
●
Description
Allows PRESET or USER to be selected.
WARM
MEDIUM
COOL
Sets the screen color to a reddish tone.
Sets the screen color between the reddish and bluish tone.
Sets the screen color to a bluish tone.
You can customize the picture color using Red, Green, and Blue colors.
Sets the clarity of the screen.
The gamma value can be set to 0, 1 or 2, from darker to brighter screen colors respectively. y analog: D-sUb (analog signal) input. PCoIP : Internal signal through the lan.
CUsToMIZInG sETTInGs 21
Display
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the MEnU button to display the options in the
OSD menu.
3 Set the options by pressing the buttons on the front of the monitor.
4 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
Each option is explained below.
Menu
HoRIZonTal
VERTICal
CloCK
PHasE analog
(D-sUb)
●
●
●
●
PCoIP x x x x
Description
Moves the display area left or right.
Moves the display area up or down.
If vertical lines are shown on the screen, adjust the frequency to minimize the lines and adjust the screen's horizontal width.
Adjusts the focus of the screen's image.
Use when frequencies are shown on the screen or when the text appears overlapped. For optimal results, use this option after adjusting the " CloCK " option.
y analog: D-sUb (analog signal) input. PCoIP : Internal signal through the lan.
Volume (only supported in PCoIP)
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the MEnU button to display the options in the
OSD menu.
3 Set the options by pressing the buttons on the front of the monitor.
4 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
22 CUsToMIZInG sETTInGs
others
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the MEnU button to display the options in the
OSD menu.
3 Set the options by pressing the buttons on the front of the monitor.
4 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
Each option is explained below.
Menu lanGUaGE
PCoIP analog
(D-sUb)
●
●
PCoIP
●
●
Description
Sets the menu screen to the desired language.
Allows the PCoIP to be turned ON or OFF.
If PCoIP is ON
If you switch to D-SUB input, PCoIP continues to be turned on.
If PCoIP is OFF
If you switch to D-SUB input, PCoIP will be turned off.
noTE y The factory default is set to OFF.
y If you use it for the normal PC usage only, turn off the PCoIP mode to save energy consumption.
oRIGInal RaTIo
WHITE balanCE faCToRY REsET
●
●
● x x
●
WIDE
Switch to full screen mode according to input image signal.
oRIGInal
Change the input image signal ratio to original.
* This function works only if input resolution is lower than Monitor set ratio (16:9).
If the video card output is different from the specified level, the color may appear to have altered due to the video signal distortion. The white balance adjusts the output signal level to correspond to that of the standard signal, thus providing optimal display. Run this option when the screen displays an image with both white and black.
Resets the screen to the factory default settings. Note that the language option will not be reset. y analog: D-sUb (analog signal) input. PCoIP : Internal signal through the lan.
CUsToMIZInG sETTInGs 23
aUTo settings : D-sUb Input
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the aUTo button to automatically adjust the screen.
3 Select EXIT to leave the OSD menu.
To return to the upper menu or set other menu items, use the up arrow ( ) button.
PRoCEssInG aUTo IMaGE aDJUsTMEnT foR oPTIMal DIsPlaY
CHanGE REsolUTIon To 1920 x 1080
Pressing the AUTO button allows the monitor to automatically optimize the screen to the current display mode.
If you are not satisfied with the optimized screen, you can manually adjust the position of the display area, frequency, phase and sharpness in the OSD menu.
(Only available for D-SUB [analog] signals. Note that the sharpness setting is only available for digital signals.) noTE y What is "Auto Image Adjustment"? The Auto Image Adjustment option allows you to improve the picture quality if the screen is dimmed, if the text appears blurred or spread, if the screen flickers or if the display area is not centered after adjusting the resolution. (Only available for D-SUB [analog] signals.)
-/ /-
settings : PCoIP Input
1 Press any button on the front of the monitor to display the MonIToR sETUP OSD menu.
2 Press the button for at least three seconds to disconnect from the server.
noTE y In PCoIP mode, press the button for at least three seconds to disconnect from the server.
24 Troubleshooting
TRoUblEsHooTInG
nothing is displayed on the screen
Is the monitor's power cord plugged in?
y Check if the power cord is correctly plugged in to the outlet.
Is the power indicator on?
Is the power indicator displaying as red?
Is the power indicator blinking?
y Check the power indicator.
y Adjust the brightness and the contrast.
Is the "OUT OF RANGE" message displayed?
Is the "CHECK SIGNAL CABLE" message is displayed?
y If the monitor is in power saving mode, move the mouse or press any key on the keyboard to switch the display on.
y Check if the computer is turned on.
y This occurs when signals transferred from the PC (video card) are out of the horizontal or vertical frequency range of the monitor. Please see the "Product Specification" section of this manual to set the appropriate frequency.
y This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect.
The "osD loCKED" message is displayed.
Is the "OSD LOCKED" message displayed when the MENU button is pressed?
y The OSD lock feature is enabled to prevent undesired modification of the OSD settings. Press and hold the MENU button for a couple of seconds to unlock the OSD. (The "OSD UNLOCKED" message will be displayed.)
The screen retains an image.
Does image sticking occur even when the monitor is turned off?
y Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
y Use a screen saver to protect the screen when using the monitor for a prolonged period of time.
noTE y Vertical frequency: In order to display an image, the screen must be refreshed dozens of times per second like a fluorescent lamp. The number of times the screen is refreshed per second is called vertical frequency or refresh rate and is represented by Hz.
y Horizontal frequency: The time it takes to display one horizontal line is called the horizontal cycle.
The number of horizontal lines displayed in one second can be calculated by dividing one by the horizontal cycle. This is called horizontal frequency and is represented by kHz.
Troubleshooting 25
The image is displayed abnormally.
Does the display area appear uncentered?
Pressing the AUTO button will automatically optimize the screen to the current display mode.
Does the screen exhibit vertical lines?
Does the screen display horizontal frequencies, or does the text appear blurred?
Pressing the AUTO button will automatically optimize the screen to the current display mode.
Pressing the AUTO button will automatically optimize the screen to the current display mode.
noTE y Check if the video card's resolution or frequency is within the range allowed by the monitor and set to the recommended (optimal) resolution in Control Panel > Display > settings. y Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display.
y The configuration procedure may differ depending on your computer and/or operating system. Also, some video cards may not support certain resolutions. If this is the case, contact the computer or video card manufacturer for assistance.
y The AUTO option is only available for D-SUB (analog) signals.
The display color is abnormal.
Does the display color appear discolored (16 color)?
Does the display color appear unstable or in monochrome?
Are there spots on the screen?
y Set the color to 24 bit (true color) or higher. In Windows, go to Control
Panel > Display > Settings > Color Quality.
y Check if the signal cable is connected properly. Re-connect the cable or re-insert the PC's video card.
y When using the monitor, pixilated spots (red, green, blue, white or black) may appear on the screen. This is normal for the LCD screen.
It is not an error nor is it related to the monitor's performance.
26 Specifications
Product SPEcification
LCD Screen
Resolution
Video Signal
Type
Pixel Pitch
Maximum Resolution
58.42 cm (23 inch) TFT (Thin Film Transistor)
LCD (Liquid Crystal Display) Screen
Diagonal length of the screen: 58.42 cm
0.2652 mm x 0.2652 mm
1920 x 1080 @ 60 Hz
Recommended Resolution 1920 x 1080 @ 60 Hz
Horizontal Frequency 30 kHz to 68 kHz
Vertical Frequency 57 Hz to 63 Hz
Synchronization Separate Sync/PCoIP
Input Connector 15-pin D-SUB (Analog), 10/100/1000Mbps RJ45 (PCoIP)
Power 19 V 2.3 A
Power Consumption:
PCoIP/D-SUB
On Mode: 40 W/25 W (Typical)
Power Saving Mode ≤ 16 W/1 W
Off Mode ≤ 1 W
AC/DC Adapter Type PA-1650-68, manufactured by LITE-ON TECHNOLOGY CORPORATION.
OUTPUT: 19 V 3.42 A
Dimension/
Weight
Monitor Size (Width x Height x Depth)
With Stand 548.2 mm x 476.7 mm x 224.4 mm
Without Stand 548.2 mm x 334.9 mm x 54.8 mm
4.9 kg Weight (Without
Packaging)
Stand Angle
Adjustment
Environment
Condition
Forwards/Backwards: -5° to 15° (Monitor)
Operating Condition
Storing Condition
Temperature: 10°C to 35°C; Humidity: 10% to 80%
Temperature: -20°C to 60°C; Humidity: 5% to 90%
The specifications are subject to change without notice.
Product Specification 27
Preset Mode
Display Modes
(Resolution)
720 x 400
640 x 480
800 x 600
1024 x 768
1280 x 1024
1680 x 1050
1920 x 1080
Horizontal frequency (kHz)
31.468
31.469
37.879
48.363
63.981
65.290
67.5
Vertical frequency (Hz)
70.08
59.94
60.317
60
60.02
59.954
60
Polarity (H/V)
-/+
-/-
+/+
-/-
+/+
-/+
+/+
Remark
Recommended Mode
Power Indicator
Mode
On Mode
Power Saving
Off Mode lED Color
Red
Blinking Red
Off
28 Proper Posture
PRoPER PosTURE
Proper posture for using the monitor
Adjust the angle so that the screen is slightly lower than your eyes.
y Using the monitor for a prolonged period of time can cause eye fatigue. Take a 10-minute break every hour.
y The stand is designed to best support the monitor when the optimal conditions are selected.
Adjust the angle of the monitor from -5° to 15° to obtain the best view of the screen.
You should be looking slightly down at the screen.
Adjust the angle from -5° to 15° so that there is no reflection or glare from the screen.
Place your hands gently on the keyboard, keeping your arms bent at the elbows and extended horizontally in front of you.
Using PCoIP Solution 29
USIng PCoIP SolUtIon
notE y Menus and functions in PCoIP mode may be slightly different depending on the firmware version.The manual for each version can be downloaded from the Teradici website: http:// www.teradici.com.
y For information on how to check the firmware version,See p.39.
Figure 2-2. Network Not Ready (Detail)
Figure 2-3 shows the network icon when ready.
Connect Screen
The Connect screen is shown during start-up, except when the portal has been configured for a managed start-up or auto-reconnect. The logo displayed above the Connect button can be changed by uploading a replacement image via the admin interface. The network icon on the bottom right of the Connect screen shows the status of the network connection. You must wait until the network icon is displayed as shown in Figure 2-3.
Selecting one of the options will produce a settings window.
Figure 2-3. Network Ready (Detail)
Selecting the Connect button initiates a PCoIP or
RDP session depending on the session settings.
While the PCoIP connection is pending, the OSD local GUI will display a "Connection Pending" message. When the connection is established, the
OSD local GUI will disappear and be replaced by the session image.
Figure 2-4. OSD Connect Screen (Connecting)
Figure 2-1. OSD Connect Screen
A red "X" over the network icon indicates that either the network is not properly connected or that the connection is still being initialized (i.e. during portal boot up). Figure 2-2 shows the red "X" over the network icon indicating that the network is not ready.
oSD options Menu
Selecting the Options menu will produce a list of selections. The OSD Options menu contains: y Configuration y Diagnostics y Information y User Settings
30 Using PCoIP solution
Selecting one of the options will produce a settings window.
network Tab
The Network tab allows the administrator to configure the portal network parameters.
noTE y The network parameters can also be configured using the Webpage Administration
Interface.
Figure 2-5. OSD Options Menu
Configuration Window
In the Configuration window, the administrator can access the window tabs that contain the settings to configure and manage the portal environment.
The Configuration window has the following tabs: y network y label y Connection Management y Discovery y session y RDP y language y osD y Reset y Display y VMware View
Each tab contains OK, Cancel and Apply buttons to allow the administrator to apply or cancel the modified settings.
noTE y Some PCoIP devices have their password protection disabled and can be logged into the management web page or access the
OSD parameters without a password. The login page and the OSD's password protection can be enabled in the PCoIP management console.
Figure 2-6. Network Configuration y Enable DHCP
If the Enable DHCP option is selected, a device will be connected to the DHCP server. that allocates the IP address, subnet mask, gateway IP address, and DNS server. If this option is disabled, the above parameters must be configured manually.
y IP address
The IP Address field contains the IP address of the device. If DHCP is disabled, this field is required.
If DHCP is enabled, this field cannot be edited.
This field must contain the correct IP address. If an incorrect IP address is provided, an OSD message is displayed prompting the administrator to provide the correct the IP address.
y subnet Mask
The Subnet Mask field contains the subnet mask of the device. If DHCP is disabled, this field is required. If DHCP is enabled, this field cannot be edited. This field must have the correct subnet mask. If an incorrect subnet mask is provided, an
OSD message is displayed prompting the administrator to provide the correct the subnet mask.
Using PCoIP solution 31 y Gateway
The Gateway field contains the gateway IP address of the device. If DHCP is disabled, this field is required. If DHCP is enabled, this field cannot be edited.
y Primary Dns server
The Primary DNS Server field contains the primary
DNS IP address of the device. This field is optional. If DHCP is enabled, this field cannot be edited. y secondary Dns server
The Secondary DNS Server field contains the secondary DNS IP address of the device. This field is optional. If the DHCP is enabled, this field cannot be edited.
y Domain name
The Domain Name field contains the domain name used, e.g. "domain local". This field is optional. It specifies on which domain the host or portal operates.
y fQDn
The FQDN field represents the Fully Qualified Domain Name of the host or portal. The default value is
PCoIP-host-MAC or PCoIP-portal-MAC, where MAC is the MAC address of the host or portal. If there is a domain name, it will be added to the FQDN in the format of PCoIP-host-MAC.domain.local
noTE y In order to utilize the FQDN feature, a DNS server, configured properly with DHCP option
81, must be used.
y Ethernet Mode
The Ethernet Mode field specifies the portal's Ethernet mode.
The available options are as follows.
y Auto y 100 Mbps Full-Duplex y 10 Mbps Full-Duplex
If another network device is configured to operate under 10 Mbps Full-Duplex or 100Mbps Full-
Duplex, the administrator should always set the
Ethernet Mode field to Auto and only use 10 Mbps
Full-Duplex or 100 Mbps Full-Duplex. label Tab
The Label tab allows the administrator or host to add customized information to the portal.
noTE y The portal label parameters can also be configured using the Webpage Administration
Interface.
Figure 2-7. Label Configuration y PCoIP Device name
In the PCoIP Device Name field, the administrator can specify a logical name to the host or portal.
The default value is PCoIP-host-MAC or PCoIPportal-MAC, where MAC is the MAC address of the host or portal.
y PCoIP Device Description
In the PCoIP Device Description field, the administrator can add specific information, such as the endpoint location, or add a description to the host or portal.
This field cannot be used in the PCoIP firmware and accessibility is strictly limited to the administrator.
y Generic Tag
In the Generic Tag field, the administrator can add a generic tag to the host or portal.
This field cannot be used in the PCoIP firmware and accessibility is strictly limited to the administrator.
32 Using PCoIP solution
Connection Management Tab
The Connection Management tab allows the user to enable or disable the connection management and specify the connection manager's
IP address.
In a managed connection, an external Connection
Management Server can communicate with a device to remotely control and configure the device. The connection manager can also search for an appropriate peer to connect to the device. Connection
Management significantly reduces the tasks of the administrator in a large and complicated system.
Table 2-1 shows the configuration parameters that can be used with one of the two methods. If an incorrect IP address or DNS name is provided, an
OSD message is displayed prompting the administrator to correct the error.
noTE y The Connection Management parameters can also be configured using the Webpage
Administration Interface.
Table 2-1 Connection Manager Method y Enable Event log notification
The Enable Event Log Notification field controls whether the PCoIP host and the portal devices will send their event log to the connection management server.
y Enable Diagnostic log
The Enable Diagnostic Log field specifies whether to log the connection management specific debug message to the PCoIP host and to the portal devices' event logs.
Figure 2-8. Connection Management Configuration y Enable Connection Management
If the Enable Connection Management option is enabled, the device can be controlled and configured from an external connection manager.
y Identify Connection Manager by
The Identify Connection Manager By selector allows the administrator to decide whether to identify the connection manager by IP Address or by
FQDN. If Connection Management is disabled, this field is not required and can therefore not be edited.
Using PCoIP solution 33
Discovery Tab
The Discovery tab allows the administrator to easily find a portal in the PCoIP system.
noTE y The Discovery parameters can also be configured using the Webpage Administration
Interface.
session Tab
The Session tab allows the administrator to set the method to connect the device to a peer device.
noTE y The Session parameters can also be configured using the Webpage Administration
Interface.
Figure 2-9. Discovery Configuration y Enable Discovery
If the Enable Discovery option is selected, a device will use SLP Discovery to dynamically locate the peer device without requiring any information about the location of the device in the network. This means that the configuration and maintenance work in a complicated system can be significantly reduced.
As SLP Discovery requires a multicast-enabled router, the recommended search structure is DNS-
SRV Discovery.
y Enable Host Discovery
The Enable Host Discovery option allows the user to find the host not listed in the PCoIP session from the portal. When this option is enabled, up to 10 available hosts can be listed, in the order of their detection from the portal. Use the Enable
Host Discovery option when there are a relatively small number of hosts.
Figure 2-10. Session Configuration y session Type
In Session Type, the administrator can configure a portal for the PCoIP session or the RDP session.
y Identify Peer by
The Identify Peer By selector allows the administrator to decide whether to identify the peer device by IP, by MAC address or by FQDN.
Table 2-2 shows the peer ID parameters that can be used with one of the two methods. If an incorrect IP address or DNS name is provided, an OSD message is displayed prompting the administrator to correct the error.
Table 2-2. Peer ID Method y Enable auto-Reconnect
The Enable Auto-Reconnect option allows the portal to automatically reconnect to the last connected host when the session is closed.
34 Using PCoIP solution
RDP Tab
The RDP tab allows the administrator to configure the remote desktop protocol (RDP) specific settings.
noTE y The RDP Label parameters can also be configured using the Webpage Administration
Interface.
y audio Mode
The Audio Mode field is used to set the audio playback location of the RDP session. The available options are as follows.
y None y Play on client y Play on host y Enable Wallpaper
The Enable Wallpaper field is used to allow the user to use the wallpaper in the RDP session.
y Enable Themes
The Enable Themes field is used to enable the user to use the wallpaper theme in the RDP session.
Figure 2-11. RDP Configuration y Resolution
The Resolution field is used to set the RDP screen resolution. The available values are as follows.
y Native Resolution y 800x600 y 1024x768 y 1280x768 y 1280x1024 y 1440x900 y 1600x1200 y 1680x1050 y 1920x1080 y 1920x1200 y bit Depth
The Bit Depth field is used to set the color bit depth for the RDP session. The available values are as follows.
y 8 bpp (bits per pixel) y 16 bpp y 24 bpp y Terminal server Port
The Terminal Server Port field is used to set the port number to connect the RDP client.
language Tab
The Language tab allows the administrator to set the OSD language.
y noTE
The Language parameters can also be configured using the Webpage Administration
Interface.
Figure 2-12. Language Configuration y language
The Language field is used to set the display language of the OSD and the user level event log messages.
y Keyboard layout
The Keyboard Layout field allows the administrator to modify the keyboard layout.
Using PCoIP solution 35 osD Tab
The OSD tab allows the administrator to modify the
On Screen Display (OSD) parameters.
noTE y The OSD parameters can also be configured using the Webpage Administration Interface.
Reset Tab
The Reset tab allows the administrator to reset all configurable parameters stored in Flash.
noTE y The Reset function can also be accessed through the Webpage Administration Interface.
Figure 2-13. OSD Configuration
Figure 2-14 Reset y screen-saver Timeout
The Screen-Saver Timeout field allows the administrator to set a time limit for the screen saver.
The time limit is defined in seconds. The maximum time is 9999 seconds. If it is set to 0 seconds, the screen saver will be turned off.
y Reset Parameters
Pressing the Reset Parameters button will reset all settings and options to the factory default settings.
When this button is pressed, an OSD message is displayed. This is to prompt the administrator and prevent accidental reset.
36 Using PCoIP solution
Display Tab
The Display tab allows the user to configure the
EDID function of the monitor.
noTE y The Enable display override function can be used when the EDID function of the monitor is not running.
y Enable VMware View
The Enable VMware View option allows the user to configure the portal to use the VMware View Connection Server.
noTE y To enable the VMware View function, the
Enable Connection Management check box in the Enable Connection Management Tab must be deselected.
Figure 2-15. Display Configuration
VMware View Tab
The VMware View tab allows the user to select the device to use the VMware View Connection Server.
noTE y The VMware View parameters can also be configured using the Webpage Administration Interface.
y Identify Connection server by
The Identify Connection Server by selector allows the administrator to decide whether to identify the connection manager by IP address or by FQDN. If
VMware View is disabled, this field is not required cannot be edited.
y Port
The Port parameter allows the administrator to specify the port to communicate with the VMware
View Connection Server.
y ssl
The SSL parameter allows the administrator to specify the SSL to communicate with the VMware
View Connection Server.
y auto Connect
The Auto Connect parameter allows the administrator to ensure that the device always automatically connects to the VMware View Connection
Server when starting the portal.
Diagnostics Window
In the Diagnostics window, the administrator can access the window tab to diagnose the portal. The
Diagnostics window has the following tabs: y Event log y session statistics y PCoIP Processor y Ping
Each tab has the Close button to close the window.
Figure 2-16. VMware View Configuration
Using PCoIP solution 37
Event log Tab
The Event Log tab allows the administrator to view and delete the event log messages from the portal.
session statistics Tab
The Session Statistics tab allows the administrator to view the PCoIP specific statistics of the last active PCoIP session from the portal.
noTE y The event log (regardless of the quantity) can also be reset using the Webpage Administration Interface.
noTE y The session statistics (regardless of the quantity) can also be viewed using the Webpage Administration Interface.
Figure 2-17. Event Log Configuration y View Event log Message
The View Event Log Message field displays the log messages accompanied by the timestamp information. The following two buttons are available: y Refresh
The Refresh button refreshes the displayed event log messages.
y Clear
The Clear button clears all event log messages.
Figure 2-18. Session Statistics Configuration y PCoIP Packets statistics y PCoIP Packets Sent
The PCoIP Packets Sent field shows the total number of PCoIP packets sent from the portal to the host in the last active session.
y PCoIP Packets Received
The PCoIP Packets Received field shows the total number of PCoIP packets received from the host to the portal in the last active session.
y PCoIP Packets Lost
The PCoIP Packets Lost field shows the total number of PCoIP packets lost in the last active session.
38 Using PCoIP solution y bytes statistics y Bytes Sent
The Bytes Sent field shows the total number of bytes sent in the last active session. y Bytes Received
The Bytes Received field shows the total number of bytes received in the last active session.
y Round Trip latency
The Round Trip Latency field shows the total round-trip PCoIP system (e.g. from the portal to the host, then back to the portal) and the network latency in milliseconds (+/- 1 ms).
Ping Tab
The Ping tab allows the administrator to perform a ping test to the device and check if it can reach the overall IP network. This is useful to check whether the device can reach the host.
noTE y The Ping tab has no corresponding menu in to the Webpage Administration Interface of
Section 1.
PCoIP Processor Tab
The PCoIP Processor tab allows the administrator to view the portal PCoIP processor's uptime since its last booting.
noTE y The PCoIP Processor Uptime can also be viewed using the Webpage Administration
Interface.
Figure 2-20. Ping Configuration y Ping settings y Destination
The IP address or FQDN to perform the ping test.
y Interval
The interval between the ping packets.
y Packet Size
The size of the ping packet.
y Packets y Sent
The number of ping packets sent.
y Received
The number of ping packets received.
Figure 2-19. PCoIP Processor Configuration
Information Window
In the Information window, the administrator can access the Version tab that contains the device related information.
noTE y The version information can also be viewed using the Webpage Administration Interface.
Using PCoIP solution 39
PCoIP Processor Revision
This shows the PCoIP processor's revision code.
TERA1x00 Revision A silicone is denoted by 0.0 and TERA1x00 Revision B silicone is denoted by
1.0.
y boot loader Information
The Boot Loader Information shows the details of the current PCoIP boot loader.
y Boot Loader Version
The current PCoIP boot loader version y Boot Loader Build ID
The current PCoIP boot loader revision code y Boot Loader Build Date
The current PCoIP boot loader build date
Figure 2-21. Version Configuration y VPD Information
The Vital Product Data (VPD) is information that uniquely identifies each portal or host.
y MAC Address
The portal MAC address y Unique Identifier
The portal ID y Serial Number
The portal serial number y Firmware Part Number
The part number of the PCoIP firmware y Hardware Version
The portal hardware version y firmware Information
The Firmware Information shows the details of the current PCoIP firmware.
y Firmware Version
The current PCoIP firmware version y Firmware Build ID
The current PCoIP firmware revision code y Firmware Build Date
The current PCoIP firmware build date
User settings Window
In the User Settings window, the administrator can access the tab to select the mouse and keyboard and define the PCoIP image quality.
The User Settings window has the following tabs: y boot loader Information
The Boot Loader Information shows the details of the current PCoIP boot loader.
y Mouse y Keyboard y Image y Display Topology
40 Using PCoIP solution
Mouse Tab
The Mouse tab allows the user to modify the OSD and RDP session's mouse cursor speed setting.
noTE y The OSD mouse cursor speed setting does not affect the mouse cursor settings when a PColP session is active unless the Local
Keyboard Host Driver function is being used
(see PColP Host Software User Guide for more information).
y The Mouse tab has no corresponding menu in the Webpage Administration Interface of
Section 1.
Keyboard Tab
The Keyboard tab allows the user to modify the
OSD and RDP session's keyboard repeat setting.
noTE y The OSD keyboard setting does not affect the keyboard settings when a PColP session is active unless the Local Keyboard Host
Driver function is being used (see PColP
Host Software User Guide for more information).
y The Keyboard tab has no corresponding menu in the Webpage Administration Interface of Section 1.
Figure 2-22. Mouse y Mouse speed
The Mouse Speed field allows the user to set the portal's mouse cursor speed.
noTE y The Mouse Speed can also be configured via the PCoIP Host Software. For more information on using the PCoIP Host Software, refer to the PCoIP Host Software User Guide.
Figure 2-23. Keyboard y Keyboard Repeat Delay
The Keyboard Repeat Delay field allows the user to set the portal's keyboard repeat delay.
y Keyboard Repeat Rate
The Keyboard Repeat Rate field allows the user to set the portal's keyboard repeat rate.
y Repeat settings Test box
The Repeat Settings Test Box allows the user to test the selected keyboard settings.
Image
The Image tab allows a user to change the image settings on the PCoIP system.
noTE y The Image parameters can also be configured using the Webpage Administration
Interface.
Using PCoIP solution 41
Figure 2-24. Image y Minimum Image Quality
The Minimum Image Quality slider allows the administrator to make compromises between image quality and frame rate when network bandwidth is limited. Sometimes, lower-quality images at a higher frame rate may be required, while at other times, higher-quality images at a lower frame rate may be preferred.
In environments where the network bandwidth is limited, moving the slider towards Reduced ensures higher frame rates; moving the slider towards Perception-Free ensures higher image quality. When network bandwidth is not limited, the PCoIP system will maintain perception-free quality regardless of the Minimum Image
Quality setting.
Make sure to read the safety Precautions before using the product.
keep the Owner’s Manual (CD) in an accessible place for future reference.
the model and serial number of the set is located on the back and one side of the set. record it below should you ever need service.
MODEL
SERIAL
enerGY star is a set of power-saving guidelines issued by the u.s.environmental
Protection agency(ePa).
as an enerGY star Partner lGe u. s. a.,inc. has determined that this product meets the enerGY star guidelines for energy efficiency.
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Key Features
- 58.4 cm (23") LED IPS
- Full HD 1920 x 1080 pixels 16:9
- 14 ms 250 cd/m² 1000:1
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