Outbank photoTAN process User guide

Below you will find brief information for photoTAN process. This guide provides instructions on how to use the photoTAN process in Outbank, a mobile banking app. The guide covers topics such as activating the photoTAN method in your online banking, updating your credentials in Outbank, and using the photoTAN method to authorize payments. It also explains how to scan the photoTAN graphic with your photoTAN app or reader, generate the TAN, and release the transaction. It's a step-by-step guide to help you securely complete transactions using the photoTAN method within the Outbank app.

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Outbank Helpdesk
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Outbank verwenden?
Can I use the photoTAN-process in Outbank?
Christine - 2016-10-26 - 0 Comments - in TAN Verfahren
If your bank provides the photoTAN process for your accounts via the HBCI interface, you
can also use the photoTAN method to authorize your payments using Outbank.
The following banks currently support the photoTAN process via the HBCI interface:
Comdirect
Deutsche Bank
Berliner Bank
Norisbank
How the photoTAN method works:
Each transaction generates its own graphic, which you can convert into a TAN using the free
photoTAN app of your bank or the reader.
Important: If you are using your bank's photoTAN app, you need the photoTAN app on a
second device to scan the activation graphic.
How to use the photoTAN method in Outbank:
1. Before you can use the photoTAN method, you have to activate your smartphone
and / or reader for the photoTAN method in your online banking. For activation, you
need the appropriate photoTAN app for your iPhone / iPad or the reader from your
bank.
2. To update the changes in Outbank, a manual synchronization of your credentials is
necessary: 'Menu' &gt; 'Settings' &gt; 'Select Access' &gt; 'Update Acess proﬁle'
3. Open a new payment and select the TAN method &quot;photoTAN&quot;.
4. After sending the transaction, a colored photoTAN graphic is displayed in Outbank.
Scan the code with your photoTAN app or your reader. Scanning the photoTAN
graphic generates the individual TAN.
5. The transaction can then be released by entering the TAN in Outbank.
For more information on how to use the photoTAN procedure, please visit your bank's
website.
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Key features

Activate photoTAN method
Update credentials
Authorize payments
Scan photoTAN graphic
Generate TAN
Release transaction

Frequently asked questions

You need to activate your smartphone and/or reader for the photoTAN method in your online banking. For activation, you need the appropriate photoTAN app for your iPhone/iPad or the reader from your bank.

After activating the photoTAN method, you need to manually synchronize your credentials in Outbank. To do this, go to 'Menu' > 'Settings' > 'Select Access' > 'Update Access profile'.

When making a payment, select the TAN method 'photoTAN'. After sending the transaction, a colored photoTAN graphic will be displayed in Outbank. You can scan this code with your photoTAN app or reader. Scanning the photoTAN graphic generates the individual TAN, which you can enter in Outbank to release the transaction.

The following banks currently support the photoTAN process via the HBCI interface: Comdirect, Deutsche Bank, Berliner Bank, Norisbank.