Volume Keys
While using the handset, headset or speaker mode:
•
Use volume up and down arrows to adjust to desired level
To Save:
•
Press the SAVE softkey
Ringer Volume
Leave the handset down in the cradle
•
Press one of the volume arrow keys to hear sample ring
While ringer plays:
•
Press the up or down arrow to adjust volume of ringer
Speaker
•
The 7912 phones do not contain a microphone.
If you choose to use the speaker option, the remote party will not be able to hear you.
•
If you would like to place a caller on speakerphone while you are in the middle of the call, press the MONITOR soft key and set the handset in the cradle.
•
If you wish to make a speakerphone call private, just pick up your handset and your speakerphone will deactivate.
Placing Calls
•
Lift handset, dial extension or 6 + phone number.
•
Press the NEWCALL softkey and dial extension or 6 + phone number.
•
With handset down, dial extension or dial 6+ telephone number, press DIAL Softkey. If you make mistake dialing press << backspace
Softkey before you press the DIAL Softkey.
Pick up handset to deactivate the speaker mode.
•
If you dial an external number and are prompted with a tone immediately after dialing, you are dialing from a restricted phone in a public area.
You must enter a “Forced Account Code” followed by a “#” to make an external call.
These codes will allow you to make external calls to local and toll-free numbers. These codes will be provided by your main office.
Answering Calls
•
Lift the handset.
•
If your phone is already off hook, you can press the ANSWER Softkey
Ending A Call
•
Hang up
•
Press the ENDCALL soft key
Redial
•
Press the REDIAL softkey
Hold
While connected to caller:
•
Press the HOLD key (clear key to the left of the center of the phone, with a stop sign shape icon)
•
Press the HOLD softkey when ready to return to caller
If you have multiple calls on hold, use the HOLD key to toggle between the calls.
Call Waiting
To answer a second caller while engaged in a call:
•
Hear beep & display shows waiting call information
•
Ask current caller to hold
•
Press the ANSWER softkey to connect to second caller; first caller is automatically placed on hold.
•
To hang up with current caller and reconnect with held call press ENDCALL soft key and then the
HOLD key.
•
To keep both callers on line use the HOLD key to toggle between calls.
Transfer
While connected to caller:
•
Press the TRANSFER soft key (places caller on hold)
•
Dial the extension where you want to send call
•
Press TRANSFER soft key again (or you can announce call first and then press the
TRANSFER soft key)
•
Hang up
*If you announce call and party refuses to take it, you misdial the extension, or you reach someone’s voicemail, press the ENDCALL softkey and the line that you were speaking on then the RESUME softkey to reconnect to original caller and start over.
*To transfer a call directly to someone’s voicemail box, and not ring their phone, you should dial a “*” before the extension number as you transfer the call.
Conference
You can have up to 8 participants in your conference call.
While connected to caller:
•
Press the MORE softkey
•
Press the CONFRN softkey
•
Dial the extension number or 6 + phone number
When the called party answers
•
Press CONFRN softkey again to add to conference
•
Repeat steps to add more parties
*If something should happen such as:
•
The called party doesn’t wish to participate
•
You misdial the phone number of the additional party
•
You reach someone’s voicemail
Don’t hit CONFRN softkey
•
Press the EndCall softkey and then press the line you were speaking on then the RESUME softkey
NOTE: Only the original initiator can bring participants into the conference call. If the initiator hangs up, the whole conference is disconnected. The initiator can transfer the conference call to another extension.
Meet Me Conferencing-Numbers Avail thru BOE
Allows other callers to dial into a conference call. It requires a special four digit conference number.
•
Press the MORE softkey
•
Press the MEET ME softkey
•
Dial the four-digit conference number
NOTE: You can have 10 participants in your meet me conference. There is a beep when someone enters the meet me conference for security purposes. You will not be able to see the caller ID of who is entering the call. If you wish to have an outside caller participate, tell them to call the extension, or external number and join in.
Group Pick
Allows you to pick up incoming calls within your group
When you hear a phone in your group ringing:
•
Press an available line key
•
Press the MORE softkey
•
Press the PICKUP softkey
•
The call will start ringing on your phone, decide if you want the call.
•
Press the ANSWER softkey.
Call Forwarding
Allows you to redirect all incoming calls from your extension to another phone.
To Forward Your Calls:
•
Press the CFWDALL softkeys (you will hear 2 beeps)
•
Enter extension where you want calls to go If you’ve forwarded your phone correctly, an animated phone icon with a flashing right arrow will appear in the upper right hand corner of phone display and at the bottom of the display it will indicate that the phone is forwarded.
To Cancel Call Forwarding:
•
Press the CFWDALL softkey
(Icon disappears/message is removed)
Directories
•
To view your Missed Calls, Received Calls,
Placed Calls or School Directory, press the
MENU button (clear button to the right of the center of the phone, with a symbol of the world). Then press “2” or scroll down to directories, and press select.
•
Use the Up/Down key or press the number to make you selection and follow the prompts on the screen
•
The school directory option is under the
“Directory Services” option.
Note:
You must enter a search criteria for the School
Directory to populate a listing.
Parking a Call
Allows you to store a call at a specified number and then use any other Cisco phone in the system to retrieve the call.
To park a call:
•
While connected to caller press the MORE softkey until you see the PARK tab.
•
Press the PARK soft key. The display shows the number to which the call is parked. There are 100 parking slots, anything from 800 through 899.
The phone will select the slot for you so make
sure to check your display when you park the call.
To retrieve the parked call:
•
Enter the parking slot number (800-899) from any phone. If no one retrieves the parked call, it will re-ring to your phone in 120 seconds.
Voicemail
To setup your Voicemail for the first time:
•
Press the
messages
button, dial extension
7280 or from the outside dial 582-7280. Follow the prompts to enter you extension and/or your password. The password for new users is 12345.
The voicemail will prompt you to change this to a new password, when you log in. Immediately after logging in, the voicemail will take you though a setup process to record your name and greeting.
To Check your Voicemail messages:
•
Press the messages button, or dial extension
7280 or from the outside dial 582-7280. Follow the prompts to enter you extension and/or your password. Once in your voicemail you will be given options to listen to your messages (if any), record messages, etc.
NOTES:
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1
- LCD Screen.
Displays features such as the time, date, your phone number, caller ID, call status, and softkey tabs
.
2 -
Cisco IP Phone series type
Indicates the Cisco IP Phone Series to which your phone belongs
3-
Softkeys
Enable you to engage any of the functions displayed on the corresponding LCD screen tabs. Softkeys point to feature options displayed along the bottom of your LCD screen. Softkey functions change depending on the status of your phone (for example, if the phone is active or idle).
4 -
Navigation button
Enables you to scroll through text and select features displayed on the LCD screen. Also provides access to speed dial numbers when there are no text or features to scroll through.
5 –
Menu Button
Provides access to phone services and settings such as messages, directories, contrast, ring sound, network configuration, and status information.
6 -
Hold button
Puts a current call on hold or takes a call off hold.
7 –
Dial Pad
Works exactly like the dial pad on a traditional telephone.
8 –
Volume Button
Increases or decreases volume for the handset and speaker. Also controls the ringer volume (if on-hook).
9 –
Handset
Functions like a traditional handset. The light strip at the top of the handset blinks when the phone rings and remains lit to indicate a new voice mail message.
10 –
Footstand
Allows the phone to stand at a convenient angle on a desk or table.
