Cisco IP Telephone User Manual

LAST NUMBER REDIAL

Press the REDIAL soft key
CALL FORWARD

When your phone is idle, press the CFWDALL
soft key

Enter the number, OR press MESSAGE key for
sending calls directly to Voicemail
To Cancel

Press the CFWDALL soft key
The Cisco IP telephone provides easy access to a
wide range of business features.
SOFT KEYS
Features available based upon the state of your
phone
TO PLACE A CALL
Internal

Lift Handset, press the Speaker button, line
button or the New Call soft key

Dial Extension
External

Lift Handset, press the Speaker button, line
button or the New Call soft key

Local – Dial 9 + Number

Long Distance – Dial 9 + 1 + Number

International – Dial
CALL HOLD
To Place a Call on Hold

From an existing conversation, press the HOLD
soft key
To Retrieve a Call on Hold

Press the RESUME soft key

If there are multiple calls on hold, scroll to the
desired line before pressing the RESUME soft
key
TO TRANSFER A CALL

During a call, press the TRANSFER soft key

Dial the number

Announce the call

Press the TRANSFER soft key to complete the
transfer, hang up
OR

If the person you attempt to transfer the call to is
not available, press the END CALL soft key and
the RESUME soft key to return to the original
caller
CONFERENCE CALL (maximum of 4)
While a call is in progress, press the MORE soft key
and then press the CONFRN soft key. Dial the
extension or outside number.

After the party answers, press the CONFRN soft
key to bring the parties together
To add additional parties

Repeat the above steps
To reconnect to the Conference when a called party
isn’t joining

If the person you attempt to bring into the
conference is not available, press the END CALL
soft key and then the RESUME soft key to return
to the conference call
CALL PARK
To Park a Call (xxxx)

On an existing call, press the MORE soft key and
then the PARK soft key, the call is automatically
placed into a park position, note the position

Hang Up
To Retrieve a Parked Call

Dial the park position to which the call was
parked, you are now connected
DIRECTORIES

To view Missed, Received or Placed calls, press
the DIRECTORIES button

Scroll to the directory that you would like to view

Press the SELECT soft key

To place a call to one of the phone numbers from
within the directory, press the DIAL soft key if it’s
an internal number or press the EDIT DIAL soft
key, press the 9 on the dialing pad, then press
the DIAL soft key if it’s an external number
RING TYPE

Press the SETTINGS button

Press the 2 on the dialing pad or scroll to Ring
Type

Use the scroll key to select a ring type

Press the PLAY soft key to hear the ring type

Press the SELECT soft key to save the ring type
LCD CONTRAST

Press the SETTINGS button

Press the 1 on the dialing pad or scroll to
Contrast

Use the UP and DOWN soft keys to change the
contrast

Press the OK soft key to save the setting
RING VOLUME

With your phone idle, press the volume key to
hear the current ring volume

Press either the up or down volume key to
change the ring volume

When the ring times out, the setting will be saved
VOICEMAIL

With your phone idle, press the Messages and
you will be prompted for your password when
calling from your own extension. If you are
calling from an extension that is not your own,
press #, then enter your extension and
password.

The default password for the first time you log
into VOICEMAIL is 1212.

You will be prompted to set up your VOICEMAIL
greetings etc. the first time you log in.
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