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Release Notes
VideoEdge
®
Network Video Management System
VideoEdge
®
is a registered trademark of Sensormatic Electronics Corporation.
Applicable Software
VideoEdge Network Video Recorder
Software (02.05.085)
American Dynamics Vx Client Software
(8.3.1.28)
American Dynamics Vx Player Software
(2.3.1.19)
VideoEdge VMx Agent Software
(2.3.1.17)
American Dynamics Cx Alert Console
Software (2.3.1.13)
American Dynamics Cx Site Manager
Software (2.3.1.6)
American Dynamics Cx Mobile Alert
Software (2.3.3.1)
Product Data
Visit the VideoEdge Network Video
Management Systems section of our web site
– www.americandynamics.net
– to download datasheets and other documentation in PDF format.
Note
In case of discrepancy, the information in this document supersedes the information in any document referenced herein.
September 2008
8200-2608-02 A0
Trademarked names are used throughout this document. Rather than place a symbol at each occurrence, trademarked names are designated with initial capitalization. Inclusion or exclusion is not a judgment on the validity or legal status of the term.
VideoEdge
®
Network Video Management System Release Notes
Contents
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VideoEdge
®
Network Video Management System Release Notes
What’s New in This Release
The following new features and enhancements have been added as part of this release.
Multiple Codec Support
The VideoEdge Network Video Recorder (NVR) supports multiple codecs. The server includes support for the American Dynamics’ Active Content Compression (ACC), MPEG-4 (Part 2) for specified camera and encoder devices, as well as Motion JPEG. The NVR will automatically provide the applicable video codec option(s) for the specified make and model device.
Active Content Compression (ACC)
•
ACC cameras will require the installation of the Sensormatic VideoEdge ACC
ActiveX controls (1.0.390.201) onto a Windows XP machine by a user with
• local administrative privileges.
ACC video can be viewed from the VideoEdge NVR using a web browser.
•
− ACC video can be viewed from Windows XP using Internet Explorer 6.x or 7.x.
ACC video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) on
Windows XP Professional SP2+ platform.
MPEG-4 Part-2
•
MPEG-4 is a licensed technology and VideoEdge NVR includes one viewing client license for each NVR camera license.
• MPEG-4 cameras (video and audio/video) will require the installation of the
Apple QuickTime (7.2~7.5 for Windows) application onto the local machine by
• a user with local administrative privileges.
MPEG-4 video can be viewed from the VideoEdge NVR using a web browser, e.g.
−
Windows 2000/XP using Internet Explorer 7.x, Firefox 2.x or Safari 3.x
− Macintosh using Safari
•
− UNIX using Firefox
MPEG-4 video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) on
Windows XP Professional SP2+ platform.
Motion JPEG (M-JPEG)
• M-JPEG cameras will require the installation of the Sun Microsystems JAVA application (1.50 for Windows) onto the local machine by a user with local
•
• administrative privileges.
M-JPEG video can be viewed from the VideoEdge NVR using a web browser, e.g.
−
−
Windows 2000/XP using Internet Explorer 7.x, Firefox 2.x or Safari 3.x
Macintosh using Safari
− UNIX using Firefox
M-JPEG video can be viewed from the VideoEdge NVR using any of the richclient applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console, Cx
Mobile Alert) on Windows XP Professional SP2+ platform.
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VideoEdge
®
Network Video Management System Release Notes
Administration
Any standard web browser along with a VideoEdge NVR user account with administrative privileges can be used to administer the server. VideoEdge ACC ActiveX control, Apple QuickTime, Sun Microsystems JAVA, and Microsoft .NET Framework are only required if you need to view any video or use any of the rich-client applications on
Windows XP Professional SP2+ platform.
American Dynamics IP Camera Support
The following American Dynamics models have been added.
Model Description
VideoEdge IPE4 4-Channel Encoder
ADSDU8 PTZ IP Dome Camera
Codec Notes
ACC Occupies 4 NVR camera slots (licenses)
ACC ADSDU822N & ADSDU835N
Arecont Vision IP Camera Support
The following Arecont Vision models have been added.
Model
AV1300
AV2100
AV3100
AV3130
AV5100
AV8180
AV8360
Description Codec
Fixed 1.3 MegaPixel Camera M-JPEG
Fixed 2 MegaPixel Camera
Fixed 3 MegaPixel Camera
Fixed 3 MegaPixel Camera
Fixed 5 MegaPixel Camera
Fixed 8 MegaPixel Camera
Fixed 8 MegaPixel Camera
M-JPEG
M-JPEG
Notes
M-JPEG Dual day-night lens
M-JPEG
M-JPEG
M-JPEG
Four 2MP mounted lens for 180° view
Occupies 4 NVR camera slots (licenses)
Four 2MP mounted lens for 360° view
Occupies 4 NVR camera slots (licenses)
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VideoEdge
®
Network Video Management System Release Notes
Axis IP Camera Support
The following Axis models have been added.
Model
Axis 205
Description
Fixed Camera
Axis 207MW Fixed 1.3 MegaPixel Camera
Axis 210
Axis 211
Axis 211M
Fixed Camera
Fixed Camera
Fixed 1.3 MegaPixel Camera
Axis 213 PTZ PTZ Camera
Axis 214 PTZ PTZ Camera
Axis 216
Axis 216MFD
Axis 221
Axis 223M
Fixed Dome Camera
Fixed 1.3 MegaPixel Dome
Camera
Fixed Camera
Fixed MegaPixel Camera
Axis 225FD Fixed Dome Camera
Axis 2100
Axis 2120
Axis 2130
Axis 231D
Axis 232D
Fixed Camera
Fixed Camera
PTZ Camera
PTZ Dome Camera
PTZ Dome Camera
Axis 233D PTZ Dome Camera
Axis 2400
Axis 2401
Axis 241Q
Axis 241QA
Axis 241S
4-Channel Encoder
4-Channel Encoder
4-Channel Encoder and Blade
Version
4-Channel Encoder and Blade
Version
1-Channel Encoder and Blade
Version
Axis 243SA 1-Channel Encoder
Axis 243Q
Blade
Axis 247S
Axis 2420
4-Channel Encoder Blade
1-Channel Encoder
Fixed Camera
Codec Notes
M-JPEG
M-JPEG
MPEG-4
Enable AAC codec with MPEG-4 for A/V stream
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
Enable AAC code with MPEG4 for A/V stream
Enable AAC codec with MPEG-4 for A/V stream
Enable AAC codec with MPEG-4 for A/V stream
M-JPEG
M-JPEG
M-JPEG
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG Occupies 4 NVR camera slots (licenses)
M-JPEG Occupies 4 NVR camera slots (licenses)
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
MPEG-4
Occupies 4 NVR camera slots (licenses)
Occupies 4 NVR camera slots (licenses)
M-JPEG
MPEG-4
M-JPEG
MPEG-4
M-JPEG
Occupies 4 NVR camera slots (licenses)
Used with the Axis 291 (3x 243Q in the 1U chassis)
Enable AAC codec with MPEG-4 for A/V stream
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VideoEdge
®
Network Video Management System Release Notes
D-Link IP Camera Support
The following D-Link model has been added.
Model Description Codec
M-JPEG
Flexwatch IP Camera Support
The following Flexwatch models have been added.
Model Description Codec
Notes
Notes
IQinVision IP Camera Support
The following IQinVision models have been added.
Model
IQEye3
IQEye5
IQEye7
Description
Fixed MegaPixel Camera
Fixed MegaPixel Camera
Fixed MegaPixel Camera
Codec
M-JPEG IQ3xx Series
M-JPEG IQ5xx Series
M-JPEG IQ7xx Series
JVC IP Camera Support
The following JVC models have been added.
Model Description Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
VN-C205U Fixed Dome Camera M-JPEG
VN-C215U Fixed Dome Camera M-JPEG
VN-C625U PTZ Camera M-JPEG
VN-C655U PTZ Camera M-JPEG
Mobotix IP Camera Support
The following Mobotix model has been added.
Model Description Codec
M1M Fixed M-JPEG
Notes
Notes
Notes
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VideoEdge
®
Network Video Management System Release Notes
Panasonic IP Camera Support
The following Panasonic models have been added.
Model Description Codec
M-JPEG
M-JPEG
Samsung IP Camera Support
The following Samsung model has been added.
Model Description Codec
SCC-6475 PTZ Camera M-JPEG
Sony IP Camera Support
The following Sony models have been added.
Model
SNC-DF40N
SNC-DF70N
SNC-DF80N
Description
Fixed Dome Camera
Fixed Dome Camera
Fixed Dome Camera
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
M-JPEG
SNT-V501 1-Channel M-JPEG
Toshiba IP Camera Support
The following Toshiba model has been added.
Model Description Codec
M-JPEG
Vivotek IP Camera Support
The following Vivotek models have been added.
Model Description Codec
M-JPEG
M-JPEG
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Notes
Notes
Notes
Notes
Notes
VideoEdge
®
Network Video Management System Release Notes
New Features and Enhancements
Performance Platform for ACC Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested to support the following.
Codec
ACC
ACC
ACC
ACC
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its own designated storage device(s).
ACC Sensitivity = Extended Recording, Quality = Normal
Performance Platform for MPEG-4 Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested to support the following.
Codec
MPEG-4
MPEG-4
MPEG-4
MPEG-4
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its own designated storage device(s).
MPEG-4 Compression = 45
Performance Platform for M-JPEG Video
The VideoEdge Network Video Recorder bundled server solution has been successfully tested to support the following.
Codec
M-JPEG
M-JPEG
M-JPEG
M-JPEG
# of cameras
64 Cameras
64 Cameras
32 Cameras
32 Cameras
Resolution
4CIF
4CIF
4CIF
4CIF
Frame rate
30 fps
30 fps
30 fps
30 fps
Recording mode
No recording
Continuous recording
Motion detection
Continuous with motion detection
VideoEdge NVR Bundled Server was set up with four storage sections and each storage section had its own designated storage device(s).
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VideoEdge
®
Network Video Management System Release Notes
Server-Based Video Motion Detection for ACC and MPEG-4
The VideoEdge Network Video Recorder server software provides a unified server-based Video
Motion Detection engine that supports ACC, MPEG-4 and M-JPEG video codecs. For some legacy M-JPEG devices, there is support for a custom motion detection configuration page that utilizes the device’s motion detection API:
• JVC
(VN-A1U, VN-C10U, VN-C11U, VN-C205U, VN-C625U)
• JVC
(VN-C655U) models)
• Panasonic
• Sony
(SNC-CS3N, SNC-RZ25n, SNC-RZ30n, SNT-V501)
• Vivotek
(IP2111, IP2112, VS2101, VS2402)
Software Registration for Licensing
The VideoEdge Network Video Recorder software products will need to be registered in order to generate a valid software license. The VideoEdge Software online registration form is available on the American Dynamics web site
( http://www.americandynamics.net/VideoEdgeRegistrationForm/VideoEdgeRegistrationForm.aspx
).
Once the form is completed correctly and the required information is provided, the appropriate software license file(s) will be generated and emailed back within one normal business day.
• VideoEdge NVR Server Software will be installed with a 15-Day Temporary License which will support 16-cameras and majority of the features.
• VideoEdge NVR Management Suite will be installed with a 5-Day Temporary License.
Note
All applications will prompt the user with instructions on how to register your product along with the number of days remaining. Once the temporary license period has expired, the application will no longer operate and will require the permanent license to function normally.
To receive your purchased software license, the online registration form should be correctly completed for each of your unique software serial numbers (located on the jewelcase label).
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VideoEdge
®
Network Video Management System Release Notes
Known Limitations and Issues
VideoEdge NVR Server Software
The table below highlights known limitations or issues associated with the latest release version.
Description
The current version of VideoEdge NVR does not yet support the Dell PERC/6
RAID controller.
The current version of VideoEdge NVR does not yet support the Intel ICH9 (or higher) storage chipset.
The current version of VideoEdge NVR does not yet support iSCSI storage.
Suggested Work-Around
When selecting a Dell system, please use the PERC/5 (or earlier) RAID controller. The VideoEdge NVR Bundled
Servers all come with the PERC/5 as standard.
When selecting a system with Intel chipset, please make sure that it uses an ICH8 (or earlier) chipset.
Unable to get the optimum recording performance on my VideoEdge NVR.
Unable to configure storage for additional cameras after a successful
VideoEdge NVR camera license update.
Automatic switching to backup storage depends on the response times of the attached storage device.
To ensure backwards compatibility with legacy systems in the field, the NVR will maintain record of up 2614 alerts per day.
Support for Snapshots is only available for M-JPEG (search, email attachment, etc.).
Support for Active Content Compression
(ACC) video codec is designed for use on Windows XP only.
Use directly attached SCSI RAID and/or Fibre RAID for extended storage.
When setting up the storage, the volume size being presented to the NVR must be 2TB or smaller, with recommended optimum performance achieved with 1TB.
Also, if there are many cameras on the NVR, it is recommended that multiple storage sections be used to achieve parallel recording performance across different volumes or physical disks.
After successfully updating the NVR camera license, the storage section reconfiguration is required. Please go to the
SYSTEM-STORAGE CONFIG page to SET the number of
Storage Sections (1 to 8) to optimize the use of available storage volumes for each camera group. All camera slots will be accessible after the reboot.
When the NVR is configured for Level 1 or 2 Backup, it will generally switch over immediately or within a few minutes after recognizing any failures on the Primary Storage.
However, some devices may not respond accordingly, which requires a reboot to invoke the switchover to Backup Storage.
To support a larger number of alerts, it is recommended that you use the Cx Alert Console Software that allows the user to set the total number of alerts to maintain before rolling over or exporting. In addition, the Cx Site Manager Software uses a SQL database to store all the alert metadata from all its NVRs centrally.
To view frames for ACC and MPEG-4, please use the STEP playback mode in Vx Client, Vx Player or Cx Alert Console application.
On Windows XP platform, please use Internet Explorer
6.x/7.x, or any of the VideoEdge Management Software (Vx
Client, Vx Player, VMx Agent, Cx Alert Console) to view Live and Recorded ACC video.
Under some rare circumstances, when configuring the VideoEdge 4-Channel
ACC Encoder, it may occupy more than
4 slots on the NVR.
If this occurs, delete the excess camera slot that is being occupied by the duplicated port.
When adding supported cameras and encoders, the NVR will use either the default “admin” or “root” user account.
If these default user accounts do not exist, they will need to be generated.
Newer firmware versions of Arecont Vision now support login, so create a Password Group for them.
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VideoEdge
®
Network Video Management System Release Notes
After adding a supported ACC or MPEG-
4 device, live video cannot be viewed with the browser.
When setting up server-based video motion detection for ACC or MPEG-4, no live video is displayed in the motion detection grid.
When setting resolution and frame rates for ACC, the NVR will use the same settings for both viewing and recording.
When viewing ACC devices from the
NVR browser, there is a slight latency or delay in live video.
Even with the pre-requisite plug-ins (ACC: Sensormatic
NvrVideo ActiveX controls 1.0.390.201+, or MPEG-4: Apple
QuickTime 7.2-7.5) and appropriate browsers being used, you must make sure that ports 5554 to 5681 are open on the network firewall for ACC and MPEG-4.
The motion detection recording mode must first be enabled before live video for ACC or MPEG-4 video will be displayed on the motion detection page for setup.
It is recommended that the desired frame rate for ACC should be set under general settings which will be the same settings used for recording.
The browser is generally slower than the client software application, so it is recommended to use the Vx Client software for improved performance; or improve network performance, or reduce the number of concurrent connections.
Highlight the target area you wish to digitally zoom into when using ACC. You can repeat this as many times as needed.
ACC supports a one-time drag-to-center digital zoom for live video from fixed or
PTZ cameras.
When setting up an ACC optical PTZ tour, the live video may display a black solid image when executing the Return
Home Preset command.
When viewing MPEG-4 devices from the
NVR browser, there is a slight latency or delay in live video.
When setting resolution and frame rates for MPEG-4, the NVR will use the same settings for both viewing and recording.
Changing resolution and frame rates on alert is not supported for MPEG-4.
MPEG-4 video used the QuickTime plugin, so there will be a couple of seconds latency on video and sometimes the “Q” logo is displayed when using the browser interface.
From within any supported browser, if the MPEG-4 video pane is clicked, it will automatically spawn a new QuickTime window and display live video from that device.
When using Firefox, MPEG-4 video will not play back from the browser.
After reconfiguring a camera from
MPEG-4 to M-JPEG codec, video will not play back quickly from the browser.
When viewing M-JPEG devices from the
NVR browser, there is a slight latency or delay in live video.
When setting up presets, be sure to configure the Preset 1, which is the “home” position.
The browser is generally slower than the client software application and requires QuickTime plug-in to load, so it is recommended to use the Vx Client software for improved performance as QuickTime is not required.
It is recommended that the desired frame rate for MPEG-4 should be set under general settings which will be the same settings used for recording.
It is recommended that the desired resolution and frame rate should be set under general settings which will be the same settings used on alert for MPEG-4.
When the static QuickTime logo appears on the browser interface, it is recommended that the page is refreshed to reestabilish the live connection to the MPEG-4 video.
Due to the behavior of QuickTime, there is no work around for this behavior; it is recommended that the client application be used to execute Click-to-Center or Drag-to-
Center for optical PTZ MPEG-4 devices.
Use Internet Explorer or Safari browsers or the client software to play back MPEG-4 video.
It is recommended that you either wait a short period of time to play back from the browser after switching codecs, or use the Vx Client application for play back.
The browser is generally slower than the client software application and requires JAVA plug-in to load, so it is recommended to use the Vx Client software for improved performance as JAVA is not required.
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VideoEdge
®
Network Video Management System Release Notes
VideoEdge Management Suite Software
The table below highlights known limitations or issues associated with the latest release versions.
Description
VideoEdge Management Suite applications are designed to run on
Windows XP, therefore they are not compatible with Vista.
Any of the VideoEdge Management
Suite applications are unable to discover any local and/or remote VideoEdge
NVRs which are online and accessible.
ACC supports a one-time drag-to-center digital zoom for live video from fixed or
PTZ cameras.
When viewing video, the screen may flicker causing an undesirable operation.
When playing back video at 3x or 4x speeds, the buffering message may be displayed causing some stop and go behavior.
Playback speed may be slower than normal for ACC when PAUSE and then
PLAY is pressed.
Unable to play back audio with any of the client applications.
Suggested Work Around
If you require support for a different platform, use the Thin
Client (web browser) with the appropriate plug-in installed for
ACC, MPEG-4 and M-JPEG to manage and view video. See chart below regarding tested browsers, plug-in and codec support.
Depending on the local network configuration, ports may be blocked, so please try to change the communication settings for discovery and/or communication to encrypted mode to overcome this network issue.
Highlight only the target area requiring digital zoom. Repeat as many times as needed.
Reduce the hardware acceleration setting under the Display
Properties > Settings > Advanced > Troubleshoot section for the video card.
Reduce the playback speed or improve the connectivity speed between the client and servers.
Press STOP and then press PLAY for ACC to play back in normal speed.
Since the audio (AAC) decoder is currently not incorproated into the client applications, the browser is used for live and playback of MPEG-4 Audio/Video streams from VideoEdge
NVR supported devices.
American Dynamics Vx Client Software
The table below highlights known limitations or issues associated with the latest 8.3 release version.
Description Suggested Work-Around
Vx Client does not show any available servers under NVR Login Filter list.
Vx Client may not display the most up-todate camera status information.
Vx Client does not offer an Instant
Playback button on the camera hover bar for ACC and MPEG-4.
Once logged into one VideoEdge NVR, select one of the available options on the drop-down menu for filtering the list.
It is recommended to select the LOAD CAMERAS button to update the camera database information in order to display the latest status information.
Access the playback option by i) right-clicking the camera list under the Monitor Cameras tab, ii) clicking the Instant
Playback button under the Configuraton tab, or iii) using the
Tools tab to play back video.
Vx Client (Configuration) may not save the Zoom Step settings for some optical
PTZ cameras.
The Zoom Step setting was originally designed for JVC and
Axis PTZ devices.
Vx Client (Monitor Cameras) may have It is recommended to use the PTZ controls in the hover bar
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VideoEdge
®
Network Video Management System Release Notes slow or limited PTZ control for ACC devices when using the Remote Control.
Vx Client (Monitor Cameras) may generate a continuous PTZ command after executing optical P-T-Z in the large camera pane within the 6-camera tour template.
Vx Client (Monitor Cameras) may lose the hover bar controls if you drag-anddrop a new camera.
Vx Client (Monitor Cameras) does not provide an instant playback button on the hover bar for ACC or MPEG-4 devices.
Vx Client (Monitor Cameras) does not update Remote Controller information when using the hover bar.
Vx Client (Monitor Cameras) will not overwrite any pre-existing saved views during an import.
Vx Client (Tools) will not offer Vision
Search.
Vx Client (Tools-Export) produces an
AVI file that may not be compatible with
Windows Media Player.
Vx Client (Tools-Export) produces a converted MP4 file that may sometimes not be compatible with Windows Media
Player.
Vx Client (Tools-Archive) will restart the archive if you press PAUSE and then
PLAY (green arrow) buttons.
Vx Client (Tools-Default Playback) does not synchronize playback when selecting cameras of different codecs.
Vx Client (Tools-ISO Image) will only produce a 20 minute long ISO image.
Vx Client (VoIP) is unable to send a text message when pressing the <ENTER> key during conference chat.
Vx Client (VoIP) is unable to receive the entire text message during conference chat. of the ACC video pane.
If this situation occurs, manually STOP the PTZ command to override the continuous command.
Go back into the OPTIONS menu to re-enable the hover bar for PTZ Controls.
Right click on the ACC or MPEG-4 device to invoke instant playback or play back from date/time selection.
It is recommended that the Remote Controller be used to control the PTZ and playback of cameras.
When going back to any older exported views, make sure to rename any existing duplicate views in order to use the older version.
Use the standard search functions available on the NVR and client applications.
When exporting and converting an M-JPEG camera, the resulting AVI file will require the GNU’s FDDShow plug-in
(located on Vx Client disc) to enable playback in Windows
Media Player.
When exporting and converting an ACC or MPEG-4 camera, they both result in a MP4 format file. While MPEG-4 files will play back using standard players, ACC files will require the
Vx Client, Vx Player, or Cx Alert Console to play back.
Press the orange arrow button instead of the green arrow button to RESUME archiving after a pause.
It is recommended that you select cameras using the same video codec (M-JPEG) to improve synchronized playback results, as there are characteristic differences between them.
If you need to create an ISO image of up to 120 minutes, generate it from the Default Playback section, or directly from the VideoEdge NVR web browser.
Use the <SEND> button after typing in your message.
The application may not fully support wrap-around text, so type short messages.
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VideoEdge
®
Network Video Management System Release Notes
American Dynamics Vx Player Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Vx Player may not be able to print the entire image or may cut off some of the image on a
MegaPixel camera when using the PRINT or
SNAPSHOT option.
Suggested Work Around
Check your printer settings to confirm that it can support Multi-MegaPixel resolution images. If not, use 3 rd
party software to adjust to the image size before printing.
VideoEdge Dynamics VMx Agent Software
The table below highlights known limitations or issues associated with the latest release version.
Description Suggested Work Around
n/a n/a
American Dynamics Cx Alert Console Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Cx Alert Console will not support Sort By
Column.
Cx Alert Console may not support PTZ commands for live ACC video under the Maps or Current Alerts tabs.
Cx Alert Console’s Map may produce an error and lose the hover tool bar when selecting Play
Live Video on an M-JPEG camera.
Suggested Work Around
New events are captured and stored at the bottom of the list as they are appended in chronological order, so scroll to the bottom of the page/section to review the most recent information.
Use the PTZ control buttons on the hover bar to initiate Pan-Tilt-Zoom control.
It is recommended to use the default viewing mode for M-JPEG instead of Java mode.
American Dynamics Cx Mobile Alert Software
The table below highlights known limitations or issues associated with the latest release version.
Description
Cx Mobile Alert will not run on my cell phone.
Cx Mobile Alert only shows some of my cameras.
Suggested Work Around
Currently, there is no option to run on a mobile device using a different operating system from
Mobile OS 4.2+ or 5 or 6.
Currently, there is no option to support ACC or
MPEG-4 video, so only M-JPEG devices will be listed.
American Dynamics Cx Site Manager Software
The table below highlights known limitations or issues associated with the latest release version:
Description Suggested Work Around
n/a n/a
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VideoEdge
®
Network Video Management System Release Notes
Summary of Camera Controls
The table below highlights known limitations or issues associated with the latest server/client release versions.
Camera Controls
Feature
Drag-to-Center
1
One-Time
Instance
Live &
Playback
Live
Codec
Camera Type
Application
Vx Client
Vx Player
VMx Agent
Cx Alert Console
IE 6.x & 7.x
Firefox 2.x
Safari 3.1.x
Vx Client
Vx Player
VMx Agent
Cx Alert Console
Cx Mobile Alert
IE 6.x & 7.x
Firefox 2.x
Safari 3.1.x
YES
Digital n/a
YES
Digital
YES
Digital
NO
YES
Digital
YES
Digital
YES
Digital
M-JPEG
Fixed
Cameras
PTZ
Cameras
Sun Microsystems
JAVA
(1.50 for
Win2000/XP)
YES
Digital
YES
Optical n/a
YES
Digital n/a
YES
Optical
YES
Digital
NO
YES
Digital
YES
Optical
NO
YES
Optical
YES
Digital
YES
Digital
YES
Optical
YES
Optical
YES
Optical n/a
YES
Optical
YES
Optical
NO
YES
Optical
YES
Optical
YES
Optical
ACC MPEG-4
Fixed
Cameras
PTZ
Cameras
Fixed
Cameras
PTZ
Cameras
Sensormatic
NvrVideo ActiveX
(1.0.390.201 for
WinXP ONLY)
Apple QuickTime
(7.2/7.3/7.4.5 for
Win2000/XP)
NO NO
YES
Digital
YES
Optical n/a n/a n/a
NO NO
YES
Digital n/a
YES
Optical
NO NO
YES
Digital n/a n/a n/a
YES
Optical n/a
NO NO NO NO n/a n/a NO NO n/a n/a NO NO
YES
Digital
1 n/a
YES
Digital
YES
Digital n/a
1
1
YES
Digital
1 n/a
YES
Digital
YES
Digital n/a
1
1
YES
Digital n/a
YES
Digital
YES
Digital n/a
YES
Optical n/a
YES
Optical
YES
Optical n/a
NO NO NO NO n/a n/a NO NO n/a n/a NO NO
Vx Player
Picture-in-Picture
(PnP)
Live /
Playback
Cx Alert Console
Cx Mobile Alert
IE 6.x & 7.x
Firefox 2.x
Safari 3.1.x n/a
YES
NO
YES
YES
YES n/a n/a n/a
NO
NO
NO n/a
NO n/a
NO n/a n/a n/a n/a n/a
NO n/a
YES n/a n/a n/a
NO NO NO n/a NO NO n/a NO NO
Cx Mobile Alert
Firefox 2.x
Safari 3.1.x
NO
NO
NO
NO
NO
NO
15
8200-2608-02 A0 n/a n/a n/a n/a n/a n/a n/a NO NO n/a NO NO
VideoEdge
®
Network Video Management System Release Notes
Note 1
All Rich-Client applications (Vx Client, Vx Player, VMx Agent, Cx Alert Console) test results are based on the Windows XP Professional SP2+ platform.
Note 2
All Thin-Clients (Internet Explorer, Firefox, Safari) test results are based on the Windows XP
Professional SP2+ platform.
Known limitations and issues may exist from other releases. Please refer to the specific release for the appropriate information.
16
8200-2608-02 A0
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