SMART Technologies Notebook 10 Quick Reference Guide
SMART Technologies Notebook 10 is a powerful and versatile collaborative learning software that enables you to create and deliver engaging lessons, collaborate with students, and assess their progress. With SMART Notebook 10, you can:
- Create interactive lessons using a variety of tools, including pens, highlighters, shapes, and images.
- Collaborate with students in real time using the multi-user functionality.
- Assess student progress using the built-in assessment tools.
- Access and share resources from the SMART Exchange website.
- And much more!
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P L E A S E T H I N K B E F O R E Y O U P R I N T
SMART Notebook™ 10
System Administrator’s Guide
Mac OS X Operating System Software
Product Registration
If you register your SMART product, we’ll notify you of new features and software upgrades.
Register online at www.smarttech.com/registration .
Keep the following information available in case you need to contact SMART
Technical Support.
Product Key: ___________________________________________________
Date of Purchase: ___________________________________________________
Trademark Notice
SMART Notebook, smarttech, the SMART logo and all SMART taglines are trademarks or registered trademarks of
SMART Technologies ULC in the U.S. and/or other countries. Apple, Mac, Mac OS, Apple Remote Desktop and Finder are trademarks of Apple Inc., registered in the U.S. and other countries. Adobe and Flash are either registered trademarks or trademarks of Adobe Systems Incorporated in the U.S. and/or other countries. All other third-party product and company names may be trademarks of their respective owners.
Copyright Notice
© 2008–2011 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
Patent No. US6320597; US6326954; US6741267; US7151533; US7499033; US7757001; and CA2252302. Other patents pending.
02/2011
i
Installation overview
Task
Ensure your computers meet the minimum requirements.
Locate the installation packages.
Customize the installation packages using SMART Install Manager.
Deploy the installation packages.
Reference
L
L I N K S
Please send any feedback on this guide to [email protected]
.
For customer support information, see Customer support on page 29.
iii
Contents
Chapter 2: Customizing installation packages with SMART Install Manager
Installing SMART Install Manager
Customizing the SMART Notebook software installation package
Customizing the SMART Product Drivers installation package
Removing SMART Install Manager
Chapter 3: Deploying the software
Activating the software after installation
Chapter 4: Updating the software
Chapter 5: Removing the software
Appendix A: Installing and maintaining Gallery content
Changing Gallery content locations
Online information and support
Chapter 1:
1
Chapter 1
Getting started
About this guide
This guide explains how to customize and deploy SMART Notebook™ collaborative learning software 10 and SMART Product Drivers10 on network computers, and then how to configure and maintain the SMART Notebook software installation.
This guide is intended for IT administrators and others experienced with customizing, deploying and administering software on Mac computers in a networked environment. To use this guide, you must: l
Know how to complete basic administrative tasks in Mac OS X operating system software such as working in Terminal l
Have administrative privileges and access to servers l
Have access to the SMART Notebook software DVD or the SMART Support website
N
N O T E
For versions prior to SMART Notebook software 10.7 and SMART Product Drivers 10.7 SP1, the
SMART Notebook software and SMART Product Drivers installation packages are located on separate CDs.
Computer requirements
Before installing SMART Notebook software and SMART Product Drivers, ensure your computers meet the minimum requirements: l
1.5 GHz Intel® processor or better l
1 GB of RAM
2
C H A P T E R 1
Getting started l
1 GB of free hard disk space for minimum installation
(2 GB for full installation with Gallery collections) l
Mac OS X 10.5.8 operating system software or later l
Adobe® Flash® Player 10
N
N O T E
These requirements are for SMART Notebook software 10.7. For requirements for previous versions, see the SMART Notebook software 10 release notes ( smarttech.com/kb/126571 ).
Installation packages
There are two installation packages (also known as MPKG files) for SMART Notebook software 10.7
and SMART Product Drivers 10.7 SP1:
Installation package
SMART Notebook software
SMART Product Drivers
File name
SMART Notebook.mpkg
SMART Product Drivers.mpkg
These installation packages are located on the SMART Notebook software DVD.
N
N O T E
For versions prior to SMART Notebook software 10.7 and SMART Product Drivers 10.7 SP1, the
SMART Notebook software and SMART Product Drivers installation packages are located on separate CDs.
Alternatively, you can download the packages from smarttech.com/software .
Chapter 2:
3
Chapter 2
Customizing installation packages with SMART Install
Manager
Installing SMART Install Manager
Opening an installation package
Publishing your changes as an MPKG file
Customizing the SMART Notebook software installation package
Customizing the SMART Product Drivers installation package
Removing SMART Install Manager
SMART Install Manager enables you to customize SMART software installation packages (DMG or
MPKG files). You can publish your customizations as MPKG files and then deploy the MPKG files to computers.
Installing SMART Install Manager
You can install SMART Install Manager from the included DVD.
OR
You can download and install SMART Install Manager from the SMART Support website.
C H A P T E R 2
Customizing installation packages with SMART Install Manager g To install SMART Install Manager from the DVD
1. Insert the DVD in your computer’s DVD drive.
2. In the Finder, select the DVD (under Devices), and then double-click
SMART Install Manager.mpkg.
The SMART Install Manager installation wizard appears.
3. Follow the on-screen instructions.
g To install SMART Install Manager from the website
1. Go to smarttech.com/software .
2. Browse to the appropriate download page, and then follow the on-screen instructions to download the SMART Install Manager.dmg file.
3. Double-click the SMART Install Manager.dmg file to mount the disk image.
4. Double-click the SMART Install Manager.mpkg file.
The SMART Install Manager installation wizard appears.
5. Follow the on-screen instructions.
Using SMART Install Manager
After you install SMART Install Manager, you can start it by opening the Finder, browsing to
/Applications/SMART Install Manager, and then double-clicking Install Manager.
With SMART Install Manager, you can do the following: l
Open and customize an installation package.
l
Save your changes to the installation package.
l
Publish your changes to the installation package as an MPKG file.
Opening an installation package
To customize an installation package, drag its DMG or MPKG file into the SMART Install Manager window.
Alternatively, you can browse for installation packages on your computer by clicking Specify a
package to modify or .
4
C H A P T E R 2
Customizing installation packages with SMART Install Manager
N
N O T E
All installation packages you’ve previously opened in SMART Install Manager appear in the
Unmodified Packages tab.
After you open an installation package, a set of pages for that installation package appears in
SMART Install Manager. Customize the installation package using the controls in these pages.
5
Saving your changes
After customizing an installation package, you can save your changes as an XML file by selecting
File > Save As. When you next start SMART Install Manager, you can load the XML file by selecting
File > Open, or by opening the MPKG file, and then selecting File > Import.
N
N O T E
All XML files you create or open in SMART Install Manager appear in the Modified Packages tab of the Welcome page.
Publishing your changes as an MPKG file
The final step in using SMART Install Manager to customize an installation package is to publish your changes as an MPKG file. Do this by selecting File > Publish, and then using the dialog box to define a location for and create the MPKG file.
6
C H A P T E R 2
Customizing installation packages with SMART Install Manager
Customizing the SMART Notebook software installation package
To customize the SMART Notebook software installation package, open the SMART
Notebook.mpkg file in SMART Install Manager (see Using SMART Install Manager on page 4), and
then set the controls on each page.
Control Procedure
Installation Options
Notes
Product key Type your 22-character product key for the software.
SMART Product Update (SPU) Options
Install SMART
Product Update
Select this check box to install SPU.
If you want to customize SPU, you need to make the same customizations in both the SMART
Notebook software and SMART
Product Drivers installations.
Check for updates Type the number of days (1 to 60) between SPU checks.
You can type the product key with or without hyphens.
When you type a volume product key, you activate software when you deploy it to your network computers.
By default, SPU checks for product updates every 30 days.
This option is available only if you install SPU.
Notify users about
SMART product updates
Select this check box to notify each network computer of available SMART product updates.
Gallery Content
See Installing and maintaining Gallery content on page 19.
This option is available only if you install SPU.
Team Content
Team Content path
Type the path to the Team Content folder, which is a location on your school’s network where users can store shared content.
My Content
My Content path Type the path to the My Content folder, which is a location on the user’s computer where he or she can store individual content.
For information on creating a
Team Content folder, see Creating or
connecting to Team Content folders on page 25.
You can include environment variables in the path (for example,
${HOME}/My Content).
7
C H A P T E R 2
Customizing installation packages with SMART Install Manager
Control Procedure
Customer Experience
Allow users to participate in the
Customer
Experience
Program
Select this option to allow the user to enable or disable the Customer
Experience Program.
Select this option to enable the
Customer Experience Program for the user automatically.
Enable the
Customer
Experience
Program on all computers
Disable the
Customer
Experience
Program on all computers
Select this option to disable the
Customer Experience Program for the user automatically.
Adobe Flash Player
Install Adobe
Flash Player
Select this check box to include
Adobe Flash Player in the installation.
Notes
When SMART Notebook software first starts, it will ask the user whether he or she wants to participate in the
Customer Experience Program.
Clear the check box if you don’t want to install the version of Adobe Flash
Player included with the software installation package.
Customizing the SMART Product Drivers installation package
To customize the SMART Product Drivers installation package, open the SMART Product
Drivers.mpkg file in SMART Install Manager (see Using SMART Install Manager on page 4), and
then set the controls on each page.
Control Procedure
SMART Product Update (SPU) Options
Notes
Install SMART
Product Update
Select this check box to install SPU.
If you want to customize SPU, you need to make the same customizations in both the SMART
Notebook software and SMART
Product Drivers installations.
Check for updates Type the number of days (1 to 60) between SPU checks.
By default, SPU checks for product updates every 30 days.
This option is available only if you install SPU.
C H A P T E R 2
Customizing installation packages with SMART Install Manager
Control
Notify users about
SMART product updates
Procedure Notes
Select this check box to notify each network computer of available SMART product updates.
This option is available only if you install SPU.
Post Installation Options: SMART Tools
Start SMART
Tools at logon
Select this check box to start SMART
Tools when the user logs on.
Removing SMART Install Manager
You can remove SMART Install Manager from your computer if you no longer need it. You can do this using Terminal or by dragging files to the Trash.
g To remove SMART Install Manager using Terminal
1. In the Finder, browse to /Applications/Utilities, and then double-click Terminal.
The Terminal window appears.
2. Type the following command: sudo rm -irf "/Applications/SMART Install Manager"
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
5. For Mac OS X 10.5.8 operating system software, type the following command: sudo rm -irf "/Library/Receipts/SMART Install Manager.pkg"
OR
For Mac OS X 10.6 operating system software, type the following command: sudo pkgutil --forget com.smarttech.instllmgr10
6. Press RETURN.
7. Type your administrator password, and then press RETURN.
g To remove SMART Install Manager by dragging files to the Trash
1. In the Finder, browse to /Applications, and then drag the SMART Install Manager folder to the Trash.
2. Browse to /Library/Receipts, and then drag SMART Install Manager.pkg to the Trash.
8
Chapter 3:
Chapter 3
Deploying the software
Activating the software after installation
After customizing SMART Notebook software and SMART Product Drivers with SMART Install
Manager, you can deploy MPKG files to the computers on your network.
You might need to manually activate the software after deploying it.
Deploying the software
There are many methods for deploying software installation packages. The following are three common methods: l
Use Apple Remote Desktop remote desktop software to manage your software installations.
l
Use a remote task server and Apple Remote Desktop software to manage your software installations.
l
Use Terminal to install customized software on each computer.
N
N O T E
For more information on using Apple Remote Desktop software, refer to the documentation you received with the software.
g To use Apple Remote Desktop software
1. Copy the MPKG file that you created with SMART Install Manager to a server.
2. Using Apple Remote Desktop software on the server, select the computers that you want to update.
3. Select Install Packages.
A dialog box appears.
9
C H A P T E R 3
Deploying the software
4. Drag the MPKG file to the Packages box in the dialog box.
5. Click Install to install the software on the selected computers.
g To use a remote task server and Apple Remote Desktop software
1. Copy the MPKG file that you created with SMART Install Manager to an administrator server.
2. Using Apple Remote Desktop software, set up a second computer as a remote task server.
3. Using Apple Remote Desktop software on the administrator server, type the remote task server’s IP address.
4. Select the computers that you want to update.
5. Select Install Packages.
A dialog box appears.
6. Drag the MPKG file to the Packages box in the dialog box.
7. Click Install to install the software on the selected computers.
g To use Terminal
1. In the Finder, browse to /Applications/Utilities, and then double-click Terminal.
The Terminal window appears.
2. Type the following command: sudo installer -target / -pkg [Path]/[File name].mpkg
Where o [Path] is the path to the MPKG file.
o [Filename] is the name of the MPKG file.
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
10
C H A P T E R 3
Deploying the software
Activating the software after installation
There are two situations in which SMART Notebook software doesn’t activate completely: l
Imaging a computer: For SMART Notebook software to activate properly, each computer you install it on must have a unique installation ID. If you use a computer image or clone a hard drive to set up multiple computers, they all have the same installation ID as the original computer, which can cause an activation error.
l
Protecting software for computer configurations: If you use system recovery or protection software, you should activate SMART Notebook software before you lock or freeze the computer for your users. However, if you can’t, you must activate the software afterward.
Run the activation wizard while connected to the network or complete the following procedure to activate the software on each computer.
g To activate the software after installation
1. In the Finder, browse to /Applications/Utilities, and then double-click Terminal.
The Terminal window appears.
2. Type the following command: sudo /Library/Application\ Support/SMART\ Technologies/ activationwizard.app/Contents/MacOS/activationwizard
--puid clash_notebook --m=4 --v=1 --pk [Product key] --a
Where [Product key] is the SMART Notebook software product key.
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
11
Chapter 4:
Chapter 4
Updating the software
SMART periodically releases updates to SMART Notebook software and SMART Product Drivers.
These updates add new features and resolve issues.
Go to smarttech.com/software to download the latest updates.
g To update SMART Notebook software
1. Download the DMG file from the SMART website.
2. In the Finder, browse to and double-click /Applications/SMART Install Manager/
Install Manager.
The SMART Install Manager window appears.
3. Open the DMG file you downloaded in step 1 in SMART Install Manager (see Opening an
installation package on page 4).
4. Customize the file by setting the controls on each page (see Customizing the SMART
Notebook software installation package on page 6 or Customizing the SMART Product Drivers
installation package on page 7).
OR
Apply customizations that you previously created for an earlier version and saved in an XML
file (see Saving your changes on page 5) by selecting File > Import, browsing to the XML file,
and then clicking Open.
5. Publish your customizations as an MPKG file (see Saving your changes on page 5), and then
deploy the MPKG file to computers on your network (see Deploying the software on page 9).
13
Chapter 5:
Chapter 5
Removing the software
After deploying SMART Notebook software and SMART Product Drivers, you can use Apple Remote
Desktop software or Terminal to remove the software.
N
N O T E
For more information on using Apple Remote Desktop software, refer to the documentation you received with the software.
g To remove SMART Notebook software using Apple Remote Desktop software
1. Using Apple Remote Desktop software on the server, select the computers that you want to update.
2. Click UNIX.
A dialog box appears.
15
C H A P T E R 5
Removing the software
3. For each component you want to remove, type the appropriate command: o SMART Notebook software sudo "/Applications/SMART Notebook/
Uninstall Notebook Software.app/Contents/MacOS/
Uninstall Notebook Software" -reallyuninstall o SPU sudo "/Applications/SMART Product Update/
Uninstall SMART Product Update.app/Contents/MacOS/
Uninstall SMART Product Update" -reallyuninstall o SMART Gallery Setup sudo "/Applications/SMART Gallery Setup/
Uninstall Gallery Setup.app/Contents/MacOS/
UninstallGallery Setup" -reallyuninstall -silent o SMART Product Drivers sudo "/Applications/SMART Product Drivers/
Uninstall SMART Product Drivers.app/Contents/MacOS/
Uninstall SMART Product Drivers" -reallyuninstall
4. Under Run command as, click User, and then specify the root user.
5. Click Send to remove SMART Notebook software from your network computers.
g To remove SMART Notebook software using Terminal
1. In the Finder, browse to /Applications/Utilities, and then double-click Terminal.
The Terminal window appears.
16
C H A P T E R 5
Removing the software
2. For each component you want to remove, type the appropriate command: o SMART Notebook software sudo "/Applications/SMART Notebook/
Uninstall Notebook Software.app/Contents/MacOS/
Uninstall Notebook Software" -reallyuninstall o SPU sudo "/Applications/SMART Product Update/
Uninstall SMART Product Update.app/Contents/MacOS/
Uninstall SMART Product Update" -reallyuninstall o SMART Gallery Setup sudo "/Applications/SMART Gallery Setup/
Uninstall Gallery Setup.app/Contents/MacOS/
UninstallGallery Setup" -reallyuninstall -silent o SMART Product Drivers sudo "/Applications/SMART Product Drivers/
Uninstall SMART Product Drivers.app/Contents/MacOS/
Uninstall SMART Product Drivers" -reallyuninstall
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
17
Appendix A:
19
Appendix A
Installing and maintaining
Gallery content
Installing Gallery content on each computer
Configuring Gallery content using SMART Install Manager
Installing Gallery content in a central location
Configuring Gallery content using SMART Install Manager
Changing Gallery content locations
Starting the software in Administration mode
Changing the location of the My Content folder
Creating or connecting to Team Content folders
Gallery content includes the following: l
Gallery Essentials, which is a collection of educational photos and other images, audio files, and Adobe Flash Player compatible files.
l
Lesson Activity Toolkit, which contains objects teachers can use to create their own lesson activities.
You can access Gallery content from the Gallery tab.
Installing Gallery content
Typically, you install Gallery content on each user’s computer. However, you have the option of installing Gallery content in a central location and then configuring the software to refer to that location. This is ideal for environments where hard disk space on computers is limited.
A P P E N D I X A
Installing and maintaining Gallery content
Installing Gallery content on each computer
Downloading Gallery content
Download Gallery content from the DVD or the Internet to a folder on your school’s network following the procedures in this section, and then install the content on each computer from this folder.
OR
Download the content from the SMART website during installation.
N
N O T E
To download Gallery content from the DVD, you must have SMART Notebook software on your computer.
g To download Gallery content from the DVD
1. Insert the DVD in your computer’s DVD drive.
2. In the Finder, select the DVD (under Devices), and then browse to the
/Content/Gallery Essentials folder.
3. Double-click SMARTEssentials.gallerycollection.
Gallery Setup starts.
4. In the Content tab, select the check boxes of the categories you want to include and clear the check boxes of the categories you don’t want to include.
5. In the Languages tab, select the check boxes of the language packs you want to include and clear the check boxes of the language packs you don’t want to include.
T
T I P
To see the language pack names in English, clear the Show native names check box.
6. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.
7. Click Next.
Gallery Setup installs the selected Gallery collection.
8. Click Finish.
9. Repeat steps 2 to 8 for the Lesson Activity Toolkit (/Content/Lesson Activity Toolkit/
Lesson Activity Toolkit.gallerycollection).
20
A P P E N D I X A
Installing and maintaining Gallery content g To download Gallery content from the Internet
1. Open the SMART Notebook software installation package in SMART Install Manager.
2. Click Gallery Content.
The Gallery Content page appears.
3. Click Install the Gallery on each computer.
4. Click Download, and then select the location to download the Gallery content to.
5. Click Choose to start the download.
6. Click Close when the download is complete.
Configuring Gallery content using SMART Install Manager
Complete the procedure in this section to configure Gallery content.
g To configure Gallery content using SMART Install Manager
1. Open the SMART Notebook software installation package in SMART Install Manager.
2. Click Gallery Content.
The Gallery Content page appears.
3. Click Install the Gallery on each computer.
4. In the Source location box, type the path to the folder on your school’s network that contains the Gallery content (if you downloaded Gallery collections to your school’s network).
5. In the Destination location box, type the path to the location on each computer where you want to install the Gallery collections if you don’t want to use the default folder
(/Library/Application Support/SMART Technologies/
SMART Notebook Galleries/SMART Technologies).
6. Clear the check boxes of the Gallery collections you don’t want to install.
7. Publish your changes as an MPKG file, and then deploy the MPKG file.
Installing Gallery content in a central location
Downloading Gallery content
To place and use Gallery content in a central location on your school’s network, you must first download the content from the DVD or the Internet to that location by performing one of the procedures in this section.
21
A P P E N D I X A
Installing and maintaining Gallery content
N
N O T E
To download Gallery content from the DVD, you must have SMART Notebook software on your computer.
g To download Gallery content from the DVD
1. Insert the DVD in your computer’s DVD drive.
2. In the Finder, select the DVD (under Devices), and then browse to the
/Content/Gallery Essentials folder.
3. Double-click SMARTEssentials.gallerycollection.
Gallery Setup starts.
4. In the Content tab, select the check boxes of the categories you want to include and clear the check boxes of the categories you don’t want to include.
5. In the Languages tab, select the check boxes of the language packs you want to include and clear the check boxes of the language packs you don’t want to include.
T
T I P
To see the language pack names in English, clear the Show native names check box.
6. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.
7. Click Next.
Gallery Setup installs the selected Gallery collection.
8. Click Finish.
9. Repeat steps 2 to 8 for the Lesson Activity Toolkit (/Content/Lesson Activity Toolkit/
Lesson Activity Toolkit.gallerycollection).
g To download Gallery content from the Internet
1. Open the SMART Notebook software installation package in SMART Install Manager.
2. Click Gallery Content.
The Gallery Content page appears.
3. Click Share Gallery content with all computers from a common network location.
4. If you want to download the Gallery Essentials collection, click Install beside Essentials for
Educators, and then follow the on-screen instructions.
22
A P P E N D I X A
Installing and maintaining Gallery content
5. If you want to download the Lesson Activity Toolkit collection, click Install beside Lesson
Activity Toolkit, and then follow the on-screen instructions.
Configuring Gallery content using SMART Install Manager
Complete the procedure in this section to configure Gallery content.
g To configure Gallery content using SMART Install Manager
1. Open the SMART Notebook software installation package in SMART Install Manager.
2. Click Gallery Content.
The Gallery Content page appears.
3. Click Share Gallery content with all computers from a common network location.
4. In the Gallery location box, type the path to the folder on your school’s network that contains the Gallery content.
5. Publish your changes as an MPKG file, and then deploy the MPKG file.
Modifying Gallery content
After installing the software, you can modify Gallery content using Gallery Setup.
g To run Gallery Setup
1. In the Finder, browse to /Applications/SMART Gallery Setup.
2. Double-click Gallery Setup.
3. Type your administrator password, and then click OK.
The Select a Gallery dialog box appears.
4. Select the Gallery collection you want to modify, and then click OK.
Gallery Setup starts.
5. In the Content tab, select the check boxes of the categories you want to include and clear the check boxes of the categories you don’t want to include.
6. In the Languages tab, select the check boxes of the language packs you want to include and clear the check boxes of the language packs you don’t want to include.
T
T I P
To see the language pack names in English, clear the Show native names check box.
23
A P P E N D I X A
Installing and maintaining Gallery content
7. In the Installation folder for Gallery content box, type the path to the folder where you want to store the Gallery collection.
8. Click Next.
Gallery Setup updates the selected Gallery collection.
9. Click Finish.
Changing Gallery content locations
After installing the software, you can do the following: l
Change the location of the My Content folder.
l
Create or connect to a Team Content folder.
l
Connect to an RSS feed.
Starting the software in Administration mode
Before you can maintain content folders, you must start the software in Administration mode.
g To start SMART Notebook software in Administration mode
1. In the Finder, browse to /Applications/Utilities, and then double-click Terminal.
The Terminal window appears.
2. Type the following command: sudo /Applications/SMART\ Notebook/Notebook.app/Contents/
MacOS/Notebook -admin
3. Press RETURN.
4. Type your administrator password, and then press RETURN.
SMART Notebook software starts in Administration mode.
Changing the location of the My Content folder
The My Content folder is a location where teachers and students can store content for their individual use.
You can specify the location of the My Content folder during installation. If you don’t specify a location, the default location is /Library/Application Support/SMART Technologies
Inc/Gallery/My Content.
24
A P P E N D I X A
Installing and maintaining Gallery content g To change the location of the My Content folder after installation
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration:
Content Locations.
The Administration: Content Locations dialog box appears.
4. Click Browse.
The Open dialog box appears.
5. Browse to and select the new My Content folder, and then click Open.
6. Click Close.
7. Close the software.
Creating or connecting to Team Content folders
All users can create new content and save it in their My Content folders. To allow users to share content, you must create or connect to a Team Content folder.
T
T I P
If you create a Team Content folder on a computer’s hard disk, the folder is available only to users of that computer. However, if you create a Team Content folder on a server, the folder is available to all users on the school’s network with read and write access to the folder.
g To create a new Team Content folder
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration:
Content Locations.
The Administration: Content Locations dialog box appears.
4. Click Create New.
The Open dialog box appears.
25
A P P E N D I X A
Installing and maintaining Gallery content
5. Browse to and select the folder you want to designate as a Team Content folder, and then click Open.
6. Click Close.
7. Close the software.
g To connect to an existing Team Content folder
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration:
Content Locations.
The Administration: Content Locations dialog box appears.
4. Click the + button.
The Open dialog box appears.
5. Browse to and select the Team Content folder, and then click Open.
6. Click Close.
7. Close the software.
g To disconnect a Team Content folder
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration:
Content Locations.
The Administration: Content Locations dialog box appears.
4. Select the folder in the Team Content list, and then click the – button.
I
I M P O R T A N T
If you installed the Gallery Essentials and Lesson Activity Toolkit collections, folders for those collections appear in the Team Content list. Do not remove these folders from the list, or users will not be able to access these collections.
5. Click Close.
6. Close the software.
26
A P P E N D I X A
Installing and maintaining Gallery content
Connecting to an RSS feed
You can connect to a public or private RSS feed to send information to your school’s SMART
Notebook software and SMART Notebook SE (Student Edition) software users through the Gallery tab.
RSS is a format for delivering regularly changing web content. Many news-related websites, blogs and other publishers broadcast their content as RSS feeds.
g To connect to an RSS feed
2. Click the Gallery tab.
3. Click the Click here for more Gallery options icon , and then select Administration:
Content Locations.
The Administration: Content Locations dialog box appears.
4. Type the URL of the RSS feed in the Online Resources box.
5. Click Close.
6. Close the software.
27
Appendix B:
29
Appendix B
Customer support
Online information and support
Visit www.smarttech.com/support to view and download user’s guides, how-to and troubleshooting articles, software and more.
Training
Visit www.smarttech.com/trainingcenter for training materials and information about our training services.
Technical support
If you experience difficulty with your SMART product, please contact your local reseller before contacting SMART Support. Your local reseller can resolve most issues without delay.
N
N O T E
To locate your local reseller, visit www.smarttech.com/wheretobuy .
All SMART products include online, telephone, fax and e-mail support:
Online
Telephone
Fax
E-mail www.smarttech.com/contactsupport
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
(Monday to Friday, 5 a.m. – 6 p.m. Mountain Time)
+1.403.806.1256
A P P E N D I X B
Customer support
General inquiries
Address SMART Technologies
3636 Research Road NW
Calgary, AB T2L 1Y1
CANADA
Switchboard
Fax
+1.403.228.5940 or
Toll Free 1.866.518.6791 (U.S./Canada)
+1.403.228.2500
Registration
To help us serve you, register online at www.smarttech.com/registration .
30
Index
A
activation
Administration mode
Adobe Flash Player
Apple Remote Desktop software
C
checklist computer imaging computer requirements contact information
Customer Experience Program customization
D
deployment
DMG files documentation downloads
DVD
G
Gallery content changing location of installing modifying
Gallery Essentials general inquiries
H
hard disk space
31
I
imaging inquiries
Install Manager installation overview
See SMART Install
Manager
L
Lesson Activity Toolkit
O
online support overview
M
Mac OS X operating system software
MPKG files
My Content folder
P
prerequisites computer knowledge previous versions protection software
R
RAM registration requirements
I N D E X
S
SMART Install Manager about downloading installing removing using
SMART Notebook software activating customizing with SMART Install
Manager deploying removing updating
SMART Product Drivers customizing with SMART Install
Manager deploying removing updating
SMART Product Update
SMART Support
SMART Tools system recovery software
T
Team Content folders
Technical Support
Terminal training troubleshooting articles
U
updates user’s guides
X
XML
32
Toll Free 1.866.518.6791 (U.S./Canada) or +1.403.228.5940
www.smarttech.com
Download
Public link updated
The public link to your chat has been updated. You may view and manage your chat links after registration here.
Document public link
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