WattMaster VAV CommLink 5 Communications Interface Technical Guide

www.wattmaster.com

CommLink 5

Technical Guide

TABLE OF CONTENTS

GENERAL INFORMATION ................................................................................................................ 3

CommLink 5 Overview ............................................................................................................................................. 3

Optional IP Module Kit ............................................................................................................................................. 3

Installing CommLink 5 ONLY ................................................................................................................................... 3

System Requirements .............................................................................................................................................. 3

QUICK START GUIDE ...................................................................................................................... 4

CONNECTIONS & WIRING .............................................................................................................. 5

LOOP COMMUNICATION SETTING ................................................................................................. 6

BAUD RATE SETTING...................................................................................................................... 7

USB DRIVER INSTALLATION INSTRUCTIONS ............................................................................... 8

FINDING THE COM PORT NUMBER ................................................................................................ 9

PRISM 2 SETUP INSTRUCTIONS .................................................................................................. 10

TROUBLESHOOTING ..................................................................................................................... 12

CommLink 5 LED Descriptions .............................................................................................................................. 12

Connecting the Network - Proxy and Firewall Compatibility .................................................................................. 13

Troubleshooting Tips .............................................................................................................................................. 14

Changing the USB Serial COM Port Number ........................................................................................................ 15

2

WattMaster Controls, Inc.

8500 NW River Park Drive · Parkville, MO 64152

Toll Free Phone: 866-918-1100

PH: (816) 505-1100 · FAX: (816) 505-1101 · E-mail: [email protected]

Visit our web site at www.wattmaster.com

Form: WM-CL5-TGD-01H Copyright August 2016 WattMaster Controls, Inc.

Windows

®

2000, Vista, 7, 8 & 10 are registered trademarks of Microsoft Corporation.

WattMaster Controls, Inc. assumes no responsibility for errors or omissions.

This document is subject to change without notice.

CommLink 5 Technical Guide

OVERVIEW

General Information

CommLink 5 Overview Installing CommLink 5 ONLY

The OE361-13 CommLink 5 is used to transfer communications between controllers or local loops on your control system. It can also be used as an interface for connection of a computer to your system.

When you are using the CommLink 5 in an application without a computer or IP Module, follow Steps 1 through 3 in the Quick

Guide on page 4.

The CommLink 5 provides communication with the control system through any computer that is running Prism 2 software. For remote communications, an IP Module Kit can be installed for LAN and

Internet connections.

WARNING:

If you are replacing an earlier version of the

CommLink with a CommLink 5, be aware that the polarity of the terminal block is reversed on the CommLink 5 from all previous models. You must always confi rm that the polarity is correct when wiring 24 VAC power to the CommLink power terminal block or serious damage to the product will result.

Optional IP Module Kit

The OE415-02 IP Module Kit, when installed and confi gured in the CommLink 5 communication interface, provides TCP IP Internet and/or intranet connection for Ethernet networked computer systems, allowing them to communicate with your control system.

The OE415-02 IP Module Kit consists of the IP Module and a 10 ft. long CAT5 Ethernet crossover cable.

NOTE:

Please note, the R(+) and T(-) terminals on the communications terminal block are reversed from all previous versions of the CommLink.

System Requirements

Using standard TCP/IP Protocol, with WattMaster’s Prism 2 software, you are able to monitor and confi gure your controllers without a modem or a direct connection from a PC. Utilizing existing routers, proxies, or fi rewalls allows a PC running Prism 2 to connect to a controller in a remote accessible location or building. Several IP connection profi les can be created to facilitate monitoring several

CommLink 5’s with IP Module Kits installed on individual sites.

To program the CommLink 5 to work with Prism 2, you will need:

Standard Items (Required)

•

CommLink 5 with USB cable and power adapter

• A PC with an Ethernet communications port or USB port (supplied by others)

• USB drivers on CD-ROM (supplied and also downloadable from any of our websites)

• Microsoft

®

2000, Vista, 7, 8, or 10

(must be installed on the computer you are going to use)

• Prism 2 software, version 4.0.3 or later (can be downloaded from any of our websites)

Optional Items

•

IP Module Kit that comes with Ethernet RJ-45

Crossover CAT 5, 10 ft. long cable for LAN, and Internet

• MiniLink, MiniLink PD, or MinkLink PD 5

CommLink 5 Technical Guide

3

QUICK START GUIDE

Quick Start Guide

Quick Start Guide

Follow the fi ve steps below to get your CommLink up and running in no time.

NOTE:

If you are using the CommLink 5 without utilizing

Prism 2, you need only perform Steps 1 through 3.

IMPORTANT NOTES:

‮ First install the USB drivers, then follow the included

CommLink 5 connection and wiring instructions sheet

(Figure 1 on page 5) to connect and confi gure the

Step 1:

Set your CommLink’s Loop switch to Multiple or Single.

‮ Familiarize yourself with all system components and

review all documentation. Pay special attention to

“Cautions,” “Notes,” and “Warnings” since these may

keep you from experiencing unnecessary problems.

Step 2:

Set your CommLink’s Baud rate switch to High or Low.

Step 3:

Wire your CommLink to the appropriate controller on your

system, and plug the CommLink into a power supply. See

Figure 1 on page 5.

‮ If you encounter any problems, please refer to the

Troubleshooting section of this guide fi rst. If you

can’t resolve the problem, please call WattMaster

Technical Support at our toll free number—

1-866-918-1100.

NOTE:

Please note, the R(+) and T(-) terminals on the communications terminal block are reversed from all previous versions of the CommLink.

WARNING:

If you are replacing an earlier version of the

CommLink with a CommLink 5, be aware that the polarity of the terminal block is reversed on the CommLink 5 from all previous models. You must always confi rm that the polarity is correct when wiring 24 VAC power to the CommLink power terminal block or serious damage to the product will result.

Step 4:

Install the USB drivers located on the included CD-ROM.

See instructions on page 8. Then attach one end of the USB

cable to the back of your CommLink and the other end into

Step 5:

Install Prism 2 software on your computer. See instructions

on pages 10 & 11.

NOTE:

For remote communication, follow the instructions included in your IP Module Technical Guide.

4

CommLink 5 Technical Guide

CONNECTIONS & WIRING

Connections & Wiring

CommLink 5 Connections & Wiring

WARNING! If You Are Using The IP

Module With Your CommLink, Do Not

Have Your Ethernet Connection And

USB Connection Connected At The

Same Time. This Could Cause

Unreliable Communications.

10/100

ETHERNET

When Using

A MiniLink,

Switch Should

Be Set To

Multiple.

COMPUTER

USB

DIAG

ACT LNK

LOOP

BAUD

Optional Items

Not Required

For CommLink-Only

Installations.

CommLink 5

Communications

Interface

485 LOOP POWER

Serial #

NOTE: Please Note, The R(+) And T(-) Terminals

On The Communications Terminal Block Are

Reversed From All Previous Versions Of The

CommLink.

WARNING! If You Are Replacing An Earlier

Version Of The CommLink With A CommLink 5,

Be Aware That The Polarity Of The Terminal

Block Is Reversed On The CommLink 5 From

All Previous Models. You Must Always Confirm

That The Polarity Is Correct When Wiring 24 VAC

Power To The CommLink Power Terminal Block

Or Serious Damage To The Product Will Result.

24 VAC Power

18 Gauge 2 Conductor

With Shield (Not Included)

See Note 1

Connect To A

MiniLink PD, MiniLink

Or Other Controller As

Required By Your

Specific System

Wiring Instructions.

See Note 1

USB Cable (Included).

Connect This Cable To

Your Computer USB Port

For Direct Connection To

The CommLink 5. Also

Used For Advanced

Configuration of The

CommLink 5.

Optional - Prefabricated 10 Ft. Long CAT5

Ethernet Cable (Included With Optional OE415-

02 IP Module Kit).

Connect To A 10/100 Base-T

Ethernet Router On Your LAN.

If A Longer

Ethernet Cable Is Required, You Will Need To

Obtain (From Others) And Install An Ethernet

Cable Of The Required Length For Your

Installation.

120 to 24 VAC Power Pack

(Included) Connect To 120/1/60

Duplex Receptacle (By Others)

If Desired A 24 VAC Transformer (Not

Included) Rated At 12 VA Minimum May Be

Used Instead Of The Supplied Power Pack.

Use 18 Gauge Minimum 2 Conductor Wire

Between The Transformer & CommLink 5

Terminals

NOTES:

1) Use 18 Gauge Minimum 2 Conductor Twisted Pair With Shield Cable Belden #82760 Or Equivalent (Not Included) To Connect

The CommLink 5 To A MiniLink or MiniLink PD.

2) For Direct Connection Via USB, Your Computer Must Have An Unused USB Port Available. Drivers For Your USB Port Are

Provided On A CD Supplied With The CommLink 5. Please Follow The Directions In The CommLink 5 USB Driver Installation

Section (Included) To Install And Configure The USB Drivers.

3) The CommLink 5 Cannot Communicate With The Control System Through Its Ethernet Port And USB Port At The Same Time.

4) All Wiring Must Conform To Applicable Federal, State & Local Electrical Wiring Codes.

Figure 1: CommLink 5 Connection & Wiring

CommLink 5 Technical Guide

5

COMMUNICATION SETTINGS

Loop Communication Setting

Setting the CommLink 5 Communications Setting

Back of CommLink 5

SERIAL #

LOOP BAUD

LOOP

Switch Set To Multiple

Loop Communications

CommLink 5 Communications Setting

The Loop Switch Located On The Back Of The

CommLink 5 Housing Must Be Set Correctly For

Your Specific Application In Order For The

CommLink 5 To Function Properly.

The CommLink

5 Is Factory Set For Multiple Loop Applications.

The Loop Switch Setting Should Be Set To

“Multiple” In The Following Situation:

You Have A Single CommLink With

MiniLink(s) or MiniLink PD(s) Installed On

Your System.

The Loop Switch Setting Should Be Set To

“Single” In The Following Situation:

You Have A Single CommLink Without Any

MiniLinks Or MiniLink PDs Installed On Your

System.

LOOP

Switch Set To Single

Loop Communications

6

Figure 2: Setting Loop Communications

CommLink 5 Technical Guide

COMMUNICATION SETTINGS

Baud Rate Setting

Setting the CommLink 5 Baud Rate

Back of CommLink 5

SERIAL #

LOOP BAUD

BAUD

Switch Set To High Baud

Rate (115,200)

CommLink 5 Baud Rate Setting

The Baud Rate Switch Located On The Back Of

The CommLink 5 Housing Must Be Set Correctly

For Your Specific Application In Order For The

CommLink 5 To Function At Maximum Efficiency.

The CommLink 5 Is Factory Set For Low Baud

Rate Applications.

The Baud Rate Should Be Set To “High” In The

Following Situations:

You Are Using Only AZ 2 Controllers, Only

GPC-XP Controllers (Set To High Speed),

Only VCC-X Controllers, or Only VCB-X

Controllers (Set To High Speed) On Your

System or a Combination of These

Controllers Set to High Speed (If Applicable).

The Baud Rate Should Be Set To “Low” In The

Following Situations:

You Are Using Orion Controllers In Combination

With VCB-X or GPC-XP Controllers. For Example,

VCB-X or GPC-XP Controllers With VCM-X or

VCM Controllers. In This Application, The VCB-X

Controller and GPC-XP Controller Must Also Be

Set To Low Speed.

NOTE: Refer To Each Individual Controller’s

Technical Guide On How To Set The Baud Rate

For That Controller.

BAUD

Switch Set To Low Baud

Rate (Anything Less Than

115,200)

Figure 3: Setting the Baud Rate

CommLink 5 Technical Guide

7

USB DRIVER INSTALLATION

USB Driver Installation

USB Driver Installation

The internal USB communication port of the CommLink uses a specialized driver that must be installed on your Windows PC before communication to the device can be established.

NOTE:

You may already have this driver installed on your PC if you have used or are using a USB-Link 2.

1. Before you begin, you must determine if your computer is running 32-bit or 64-bit Windows. Open the System information by clicking the

<Start>

button, clicking

<Control Panel>

, and clicking

<System>

. Under

System, you can view the system type. Based on what type of system you have, you will choose 32_Bit.exe or

64_Bit.exe from the list of fi les shown in Step 10.

2. Insert the USB Drivers CD-ROM into your CD-ROM drive or download the USB Drivers fi le from www.

orioncontrols.com/a/software/. If using the CD-ROM, go to Step 7. If downloading the fi le, you will need to scroll down the page until you fi nd “USB Drivers For

All Products” to download the driver fi les.

3. Right click on “Click Here.” Then click

<Save Link

As>

or

<Save Target As>

and select Desktop as the destination.

4. Go to the “USB-DRIVERS-ALL.exe” fi le on your desktop. Double-click on this fi le and choose “Run” from the options list. The following window will appear:

9. Double-click the folder “USBLink NewSS0073”.

10. The following list of fi les will display. Choose 32_Bit.

exe or 64_Bit.exe based on what type of system you determined you have in Step 1.

11. In the window that pops up, shown below, click

<Next>

and the installation program will walk you through the rest of the steps.

8

5. Select

<Unzip>

and the fi le will be unzipped to the folder C:\Temp\WM-USB-Drivers folder by default.

now go to Step 9.

7. Click your

<Start>

button and then click,

<Computer>

.

8. Double-click on your CD-ROM drive. Open the Media

Files Folder.

12. When successful installation has occurred, connect the

USB cable between the PC and the USB-Link 2. The

PC will automatically recognize the device and a COM port will be assigned.

Follow the procedures on page 9 to verify the Comm Port.

CommLink 5 Technical Guide

USB DRIVER INSTALLATION

Finding the COM Port Number

Finding What COM Port Number the

CommLink 5 is Using

1. Left-click on

<start>

, located on the bottom left or top left of the Windows Tool Bar.

6. Click on the plus sign next to Ports to see all of the common ports.

2. Select

<Control Panel>

.

3. Double-click the System Icon.

4. Click the

<Hardware>

tab.

7. Locate the USB Serial Port (COM#). The COM# in parentheses is the port it is located on. Write this COM port number down. You will need to know this when setting up the Prism software.

8. If the COM port number is 10 or greater, go to “Changing the USB COM Port Number” in the Troubleshooting section on page 15.

5. Click the

<Device Manager>

button.

CommLink 5 Technical Guide

9

PRISM 2 SETUP

Prism 2 Setup Instructions

Prism 2 Setup

1.

Open your Prism 2 soft ware.

2.

Click the

<Login>

button and type in the level

3 User Name and password (default is “admin, admin”). Click

<Login>

.

8. In the Network Confi guration selection box, select the options applicable to CommLink 5 are Multiple Loop

Confi guration (Network) or Single Loop Confi guration.

3.

4.

If Prism 2 is online, click the

<ON LINE>

button to make it go

<OFFLINE>.

Click the

<Job-Site>

button to open the

Job-Sites Window.

5. Click on any empty location in the Job-Site Selection

Window and then type in a job name in the Selected

Location box and press

<Enter>.

9.

Click

<Exit>

to close out of the Job Sites Window.

10.

Click the

<OFFLINE>

button to go

<ON LINE>.

<Communications>

for Units>. menu, select

<Search

6. In the Serial Port fi eld, click on the pull down box and

select the COM Port number that the CommLink 5 is using.

7. In the Type of CommLink selection box, select the radio button next to CommLink 5.

10

CommLink 5 Technical Guide

PRISM 2 SETUP

Prism 2 Setup Instructions

e Search for Installed Units Window will pop up.

Click

<Start Search> located in the upper left -hand corner of the window to initiate an automatic detection of all installed controllers on your system.

13. If everything is working correctly, Units Found on this

Loop should load into the pull down window located on the right.

ing to the CommLink 5 and the AHU/RTU Controllers and/or read through these directions again to make sure all steps were followed.

CommLink 5 Technical Guide

11

TROUBLESHOOTING

CommLink 5 LED Descriptions

Figure 3: CommLink 5 LED Display

CommLink 5 LED Descriptions

USB LEDs

LOOP - Indicates communication activity on local controller network. This LED fl ickers when data is exchanged with the controller network.

NETWORK LEDs

ACT-LAN - Indicates activity on the local area network. This

LED fl ashes on when LAN is transmitting and receiving data and is only operational with an Ethernet connection.

TX-USB - Indicates transmitted data status of USB connection.

This LED only fl ashes when your CommLink 5 is connected to a computer and data is sent to Prism from the CommLink 5 via USB.

RX-USB - Indicates received data status of USB connection.

This LED only fl ashes when your CommLink 5 is connected to a computer and data is sent from Prism to the CommLink 5 via USB.

COMP- Indicates connection to your computer. This LED will turn on solid once you plug the USB cable into your computer as long as the connection is not lost.

LNK-LAN - Indicates local area network is connected. This

LED is on when connected to LAN and is only operational with an Ethernet connection.

WLAN - Indicates wireless connection to the local area network.

This LED fl ashes on when LAN is transmitting and receiving data and is only operational with an Ethernet connection.

12

CommLink 5 Technical Guide

TROUBLESHOOTING

Connecting the Network

Proxy and Firewall Compatibility

Proxy and Firewall confi gurations

may become necessary when the CommLink 5 is connected to a LAN/WAN that is protected by a commercially available Firewall, Proxy, or NAT enabled router. Examples of these would include Cisco, NetGear, LinkSys, or WatchGuard Technologies. Also, some ISPs provide IP Address ranges that are already fi re-walled at the NOC or ISP Head-End.

Make sure that your IT Department or ISP can create a mapped TCP port 39288 on your fi rewall/proxy to TCP port 39288 on the assigned

IP Address of the CommLink 5.

Only with proper confi guration of the Firewall/Proxy are connections to the CommLink 5 from outside of the local area network going to be possible. Check that the Firewall/Proxy TCP port 39288 is not set to time out or reset after a specifi ed amount of time when there is no traffi c from the remote PC.

Ethernet Cable To Other

Nodes On Building LAN Or WAN

Firewall /

Ethernet Cable

Personal Computer

Optional Direct

Computer Connection

To CommLink 5 Via Crossover

(Supplied with IP Module)

CommLink 5

Figure 4: Example Network Diagram of a Firewall or Proxy Confi guration

CommLink 5 Technical Guide

13

TROUBLESHOOTING

Troubleshooting the USB Drivers

Troubleshooting Tips

Problems with Prism 2 Software

•

Verify that the correct COM port, created by the USB

connection, is selected in the Job-Sites Window. Verify

COM port number by clicking

<Control Panel>

,

<System>

,

<Hardware>

,

<Device Managers>

,

<Ports>

.

•

Verify that CommLink 5 is selected for Type of

CommLink in the Job-Sites Window.

• Verify that the correct CommLink mode is selected

under Network Confi guration in the Job-Sites Window.

Problems with USB Connection

•

Verify that the TX-USB and RX-USB are blinking

when you perform a Search for Units or try to open a

status screen in Prism 2.

•

If the USB LEDs fail to blink, disconnect and

reconnect the USB connection.

• If the problem persists, verify that the USB drivers

have been installed properly.

Problems Viewing Multiple Controllers on a Network

•

Make sure that the CommLink’s communication

switch is set to Multiple.

•

In Prism 2, make sure that Multiple Loop Confi guration is

selected for Network Confi guration in the Job-Sites

Window.

NOTE:

WattMaster Controls Technical Support cannot troubleshoot internal PC and/or Windows-based operating system problems.

NOTE:

WattMaster Controls Technical Support cannot troubleshoot fi rewalls, routers and/or problems on a customer’s internal or external network. An IT professional may need to be consulted.

14

CommLink 5 Technical Guide

TROUBLESHOOTING

Troubleshooting the COM Port Number

Changing the USB COM Port Number

When the CommLink 5 is fi rst plugged in, it will be assigned a

COM port number to be used for communicating with the Prism 2 software. If the port number is 10 or greater, it needs to be changed to a value less than 10 to be recognized by Prism 2.

1. Click

<start>

, click

<Control Panel>

, click

<System>

, click the

<Device Manager>

<Hardware>

tab, and then click

to get to the Device

Manager Window.

2. Click on the plus sign next to Ports to see all of the COM ports.

4. To assign a port number less than 10, click on

<Advanced>

.

The Advanced Settings Window will appear.

3. Right-click on “USB Serial Port (COM#)” and select

<Properties>.

In the Properties Window, select the

<Port Settings>

tab.

5. In the COM Port Number drop box, select which COM port you wish to use. Make sure you select a COM port number that is not currently in use (you can see the ports in use in the Device Manager Window). Select a port number that is less than 10.

NOTE:

Windows

®

will assign a port number to every device that has ever been installed on your computer. So if there are no available ports below 10, choose a port number less than 10 for a device listed that you know you are not currently using.

6. Once you select the correct COM port number, click

<OK>

and close any windows opened in the process of changing the port number. Make note of this number because you will need it for your Prism 2 setup.

CommLink 5 Technical Guide

15

Form: WM-CL5-TGD-01H Printed in the USA August 2016

All Rights Reserved Copyright 2016

WattMaster Controls, Inc.

 8500 NW River Park Dr. Parkville, MO  64152

Phone (816) 505-1100 www.wattmaster.com Fax (816) 505-1101