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For any further information, please contact LGEIL Branches BRANCH BRANCH OFFICE ADDRESS Ahmedabad LGEIL, 233-234, Platinum Plaza, Nr. Judges Bunglow Cross Road, Bodakdev, Ahmedabad-54 Asansol LGEIL, Block-E, Ist Floor, P C Chattarjee Market, Rambandhu Tala, GT Road (E) Asansol-713303 Aurangabad LGEIL, 302 CIDCO No. 3, Opp. Hotel Ramgiri, Jalna Road, Aurangabad-431003 Bangalore LGEIL, No. 914, 2nd Floor, Shri Venkateshwara Complex, Opp. IBP Petrol Bunk, 80ft Road, 6th Block, Koramangala - Banglore - 560095 Bhopal LG Electronics India Private Limited, 2nd Floor, Alankar Complex, Plot No. 10, M.P. Nagar, Zone-II, Bhopal-462011 Bhubaneshwar LGEIL, Plot No. 02,1st Flr., Bapuji Nagar, Bhubaneshwar-751009 Calcutta LGEIL, 1, Ho-Chi-Min-Sarani, 6th Floor, Metro Towers, Calcutta-700071 Chandigarh LGEIL, SCO No. 142-143, 3rd Floor, Sector-34A, Chandigarh-160002 Chennai LGEIL, AA11, 2nd Avenue, Fatima Tower, Anna Nagar West, Chennai-600040 Cochin LGEIL, 40/1270, Vasudeva Buildings, T.D. Road, Ernakulam Cochin-682011 Coimbatore LGEIL, 250A, Sanganur Main Road, Kannappa Nagar, Coimbatore-641027 Delhi LGEIL, A-27, Mohan Co-operative, Industrial Estate, New Delhi Dehradun LGEIL, M-22, Commercial Motors Compound, Mohabewala Indl. Area, Delhi-Saharanpur Road, Dehradun (Uttarakhand) Gurgaon LGEIL, IInd Flr, A Block, Centre Point Bldg, Sushant Lok , Ph-I, Gurgaon-122001 Ghaziabad LGEIL, J-10, RDC Rajnagar, Ghaziabad - 201001 Guwahati LGEIL, Shantineer Bhawan, C K Aggarwal Path, Chenikurthi, Guwahati-781003 Hyderabad LGEIL, 1st Floor, Survey No. 54, Pulla Reddy Building, Vikarampuri, Main Road, Kharkhana, Secunderabad-500009 Hubli LGEIL, 1 Floor, Above Bellad & Co., Near Bannigida Busstop, Gokul Road, Hubli-580030 Indore LGEIL, 3rd flr., 304 Bansi Trade Centre, 581/5 M.G. Road, Indore-452003 Jaipur LGEIL, B-71, Sahakar Marg, Lal Kothi Scheme, Jaipur-302015 Jammu LGEIL, Plot No. 52, Yard No. 6,Transport Nagar, Narwal, Jammu-180006 Jodhpur LGEIL, 22(1-A)/21(2-B)/2, RIICO Heavy Industrial Area, Jodhpur-342003 Karnal LG Electronics India Pvt Ltd, Super Tyre Building, Near New Anaj Mandi, Opp. New World Restauarnt, G.T. Road Karnal, Haryana Lucknow LGEIL, B-537, Hari Kunj, Keshav Nagar, Sitapur Road, Lucknow-226020 Ludhiana LGEIL, Village Jhande, Near Badowal Railway Station, Opp. Ferozpur Road, Ludhiana. Mumbai(N & S) LGEIL, Trade Star, 4th Floor, A Wing, J.B. Nagar, Andheri Kurla Road, Andheri (E) Mumbai-400059 Nagpur LGEIL, 5A, Road No.13, Behind Msrtc Workshop, MIDC Hinga, Nagpur-440016 Patna LGEIL, 2nd Floor, Ankit Chandra Deep Complex, Bander Bageecha, Near Samrat Hotel, Patna-800001. Pune LGEIL, 201, 2nd Floor, Plexus Complex, at 134/1, CTS No. 1337/1, Nr. Parihar Chowk, Aundh, Pune-411 007. Rajkot LGEIL, Sanskruti Apartment, Opp. Dr. Ambedkar Bhawan, Near Atithi Chowk, Akshar Road , Rajkot - 360004 Raipur 613 to 616, 6th Floor, Offizo, Magneto - The Mall, GE Road, Raipur - 492001 Ranchi LGEIL, 402, Commerce Tower, Opp. Gel Church Complex, Main Road, Ranchi Surat LGEIL, 1001-1004, Ascon Plaza, IInd Flr, Anand Mahal Road, Behind Bhulka Bhavan School, Adajan, Surat-395009 Thane LGEIL, Gall Shop No - 206,207, 2nd Floor, Sai Plaza , Above Vijay Sales Opp. Cine Wonder Mall, Ghodbunder Road , Thane(West)-400607 Varanasi LGEIL, Pama Complex, DLW, Lahartara Road, Shivdaspur, Manduadih, Varanasi, UP-221002 Vijaywada LGEIL, Door No. 32-2/1-7, Ratnamamba Street, Prajasakti Nagar, Vijaywada-520010, Andhra Pradesh Warangal LGEIL, House No. 1-8-598/1, First Floor, Beside HDFC Bank, Nakkalgutta, Hanamakonda-506001 (Warangal) Kozhikode 3/568, Thripuri Building, Wayanadu Road, First Floor,Near K.S.F.E, East Nadakkavu, Calicut-673011 Email : [email protected] PHONE NO. / FAX NO. 40040013-14 3292009/3292010 (Fax) 2215170 5625705 / (Fax) 2474055/32095436/32095437/32095438 41145145/41144750/41144751 4262847/4229861 (Fax) 4262848 2531430, 2534280 22883254 (51) Fax 5087389\90 (Fax) 5089107 65510501~04 (Fax) 26203506 2369765/2369743/2370744/4027444/4027555/2360977 (Fax) 2332197, 2332195 26991412/11/13 (Fax) 26991410 2644213/283 4047461- 62 - 63/4272867, 4047460 (Fax) 9811354152/3/64/65/266 2663895/2666958/2665983/2668984 (Telefax) 27207504, 05, 06/27204094 27201462 (Fax) 4250251/52 4065523~24, 4082157 (Fax) 5111118/5113028/5105392, 5111540 (Fax) 2477420, 2477419, 2474396, 2474384 2742384, 392 / 5120030 (Fax) 2219201, 2219202 (Telefax) 2757538,39,2759121 (Fax) 2757559 2804412 - 19 28352882-2887 / 28352889 (Fax) 235120, 235122, Fax : 234401 3298714, 2541845 (Fax) 020 41474100, 41474111 2481499,2467692 (Fax) 4053171/4037470 (Fax) 4038426/10/11 3294026, 2331815 2730982/83, 2730984 (Fax) 25472633/2637 25472602(Fax) 2373432/36/37 2497283/87, (Fax) 2497284 2551453 2366755, 2366756, 2366678, (Fax) 2766678 LG Electronics WALL Type "A" screw 5-7mm Installation Plate Outdoor (0.2~0.3") Indoor Marking-off line Thread Weight CAUTION Installation parts you must purchase More than 20cm Installation plate Sleeve Bushing-Sleeve Putty(Gum Type Sealer) More than 5cm Bend the pipe as closely on the wall as possible, but be careful that it doesn't break. (Left and right are identical) Air filter Left rear piping "D" Vinyl tape (Wide) Saddle Apply after carrying out a drainahe test. To carry out the drainage test, remove the air filters and pour water into the heat exchanger. Right rear piping "C" More than 60cm More than 10cm More than 10cm More than 70cm ø70mm Hole center Gas side piping Liquid side piping Additional drain pipe Vinyl tape (Narrow) Connecting cable: Cooling & Heat pump: 2EA Cooling only: 1EA Indoor unit pipe Connection pipe Vinyl tape (wide) Wrap with vinyl tape Connecting cable Pipe Vinyl tape(narrow) Drain pipe Indoor unit drain hose Vinyl tape(narrow) Adhesive Smooth all round Inside is shiny without scratches. Connecting cable = Improper flaring = Drain hose Inclined Even length all round Surface Cracked Uneven damaged thickness Flare nut Indoor unit tubing Pipings Tighten the flare nut with a wrench. Spanner (fixed) Flare nut Connection pipe Torque wrench Indoor unit tubing Cap WARRANTY CUSTOMER Copy ASP/ASC/SSD Copy LG The LG Air Conditioner comes with 12 months warranty on all parts except front grill & plastic parts and, thereafter 4 year Additional warranty on the compressor, from the date of purchase of the product, provided always that the warranty card bears the rubber stamp, date and signature of our Authorized Dealer. 4 Year Additional Warranty on Compressor The 4 year warranty on Compressor will be continue even after the expiry of 1 year period from the date of purchase. This warranty covers Compressor only. Gas charging is included only when compressor is defective & inoperative. During the additional warranty period, it does not cover any part such as condenser coil, evaporator coil, capillary, suction line, electronics parts, etc. Standard visiting charges will be applicable within the municipal limit of town where LG Electronics India Pvt. Ltd. (LGEIL) has it's Authorized Service centre, Service outside municipal limit will attract to and fro traveling, other incidental expenses in addition to standard visiting charges, as prevailing from time to time. During the warranty period, only the parts replaced or repaired shall be free of costs, but service charges shall always be payable by the customer. Model : Name of Customer : Address : Terms & Condition 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. The warranty is confined to the first purchaser of the Air- Conditioner only & is non-transferable. Installation, Repairs & replacements will be carried out by the dealer (Sales & Service) from whom the product has been purchased, or through the Authorized Service Centers of LGEIL. In case the customer shifts the place of residence during warranty period, it is advised to contact Authorized Service Centre directly or call our help line no's (toll free). Any alteration in the installation position or shifting of the Air- Conditioner from one premises to another should be carried out by the LG Electronics Customer Care Center or its Authorised Service Franchisee / Sales & Service Dealer only. Such change if address of the installation must be notified to LG Electronics Customer Care Center. Repairs under warranty shall be carried out by an authorized service personnel only. The details of centralized help lines are attached. For units installed beyond municipal limits of the jurisdiction of company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at its own cost and risk. All expenses incurred in collecting the units or parts thereof from the company's authorized service center, as well as expenses incurred with deputizing of service personnel/technicians towards conveyance and other incidentals etc. will be borne by the customer. Local Charges for transportation and handling charges may vary from location to location. Customers are advised to verify before. In case the customer desires to bring the unit on its own to the Authorized Service Centre, the same shall be at its own risks & consequences. The concerned authorized service center will advise the customer whether to effect the repairs at site or at the authorized service center. Call registered with the centralized helpline/Authorized service center, wherein only cleaning of the unit/parts in the unit due to dust accumulation on portions of the unit, are not to be considered as defects. In case of repairs or replacement of any part/s of the unit, this warranty will thereafter continue and remain in force only for the unexpired period of the warranty. Replacement of parts would be purely at the discretion of LGEIL alone. In case the replacement of the entire unit is being made, (subject to the sole discretion of LGEIL), the same model shall be replaced and in the event such model has been discontinued, it shall be replaced with the model of price equivalent at the time of purchase. In case of any damage to the product / customer abuse/ repairs by un-authorised personnels/ misuse detected/ by the Authorized Service Center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on a chargeable basis only. This warranty shall not cover any consequential or resulting liability, damage or loss to property or life arising directly or indirectly out of any defect in the Air- Conditioner. The company's obligation under this warranty shall be limited to repair or providing replacement of defective parts only under the warranty period. The company or its Authorized Service Center reserves the right to retain any part/s or component replaced at its discretion, in the event of a defect being noticed in the equipment during warranty period. While the company will make every effort to carry out repairs at the earliest, it however is made expressly clear that the company is under no obligation to do so in a specified period of time. Warranty does not cover accessories external to the equipment supplied by the dealer. If any coloured internal or external components are replaced, there will be commitment to ensure that the shades match with the original or other components. The replaced shades, patterns, tints may vary from the customer's unit due to continuous usage of the unit. Any matching components changed at customer's request will be on chargeable basis except the component which actually needed. The unit shall be operated with variation of ±10% of rated voltage at 50Hz. Any failure due to voltage / fluctuation beyond specified tolerance will not be covered under warranty. Two ( 2 ) free preventive maintenance services ( Labor Only ) will be provided to customer during the first year warranty period. To avail these free services customer has to register the call at call centre number 1800-180-9999. After expiry of 12 ( Twelve ) months from date of purchase company is not liable for any free services. This Warranty is not applicable in any of the following cases: 1. 2. 3. 4. 5. 6. 7. 8. 9. The warranty card is not completed properly at the time of purchase. The completed warranty card is not presented to authorized service personnel at the time of service of the product. The product is not operated according to instructions given in the Operating Instruction Booklet. Defects are caused by improper or reckless use, which shall be determined by the company personnel. Any repair work is carried out by persons other than authorized service personnel. Defects are caused by due to causes beyond control like lightening, abnormal voltage, acts of God or while in transit to service center or purchaser's residence. The warranty is not valid in case, the serial number is deleted, defected or altered. Damage to the product or any part/s due to transportation or shifting is not covered by warranty. a) This warranty will automatically terminate on the expiry of the warranty period of 12 months, even if the AirConditioner may not be in use for any time during the warranty period for any reason b) The warranty on compressor will automatically terminate on expiry of 4 years (after 1 year warranty period) even if the Air-Conditioner may not be in use for any time during the said period for any reason. Only courts in state of Delhi and places where LGEIL has its branch office shall have the jurisdiction for setting any claims, disputes arising under the warranty. Contact Number : Installation Done By : Installation Done By : Installation Contact Number : 2. Is the strength of installation enough Is the machine installed on proper wooden frame Yes/No Yes/No a) Vibration/abnormal noise observation If yes provide detail b) Electric Power Supply Input Volts E C D N Outdoor W A L L Indoor B Spec. >100mm >150mm Yes/No W A L L Actual Return Air Temperature Supply Air Temperature Difference b) Electric Power Supply Input Volts 2. Is the strength of installation enough Is the machine installed on proper wooden frame Difference should be more than 12 Degree C Checked drainage of condensed water, from evaporator side to condenser side & from side to drain outlet, by pouring water at the base of evaporator coil Customer Remarks / Signature : A F B D Outdoor W A L L AC Top Indoor Parameter A B Spec. >100mm >150mm >10mm C >10mm >1200mm D >1200mm >200mm >1000mm Installer Sign L W A L L E >200mm F >1000mm Actual Return Air Temperature Supply Air Temperature Difference C C C Difference should be more than 12 Degree C Checked drainage of condensed water, from evaporator side to condenser side & from side to drain outlet, by pouring water at the base of evaporator coil Customer Remarks / Signature : LG Electronics To be filled by installation Person of ASP/ASC/SSD/Other Invoice No. and Date : Yes/No AC Model : Sr. No. Unit : ASP/ASC/SSD Stamp Sr. No. of the Compressor : Installer Sign 3850A22066B To be filled by installation Person of ASP/ASC/SSD/Other LG Dealer’s Copy ______A Specify under test run e) Temperature Reading E D F If more than 3V, please consult electrician for proper earthing to the unit Name of Purchaser : E Floor ASP/ASC/SSD Stamp N Name & Address of the Seller (LG / Authorised Dealer) : ______V E V d) Current Drawn by the machine C Yes/No Sr. No. of the Compressor : Yes/No ii) Supply between L & E = 230 ± 10% _______V iii) Supply between L & N = 230 ± 10% _______V c) Stabilizer Installed Yes/No If Yes Make: Output : ________V Wall C E Yes/No Yes/No 5. Installation of unit as per below distance spec Celling Sr. No. Unit : Yes/No i) Checked for earthing with the unit ______V (Voltmeter reading must be less than 3 V) 3. Direction of condenser of North/South/East/West machine is towards 4. If the direction of the condenser is towards South Yes/No or west, proper shade provided to the machine ______A Specify under test run C C C 6. Run the machine for 30 minutes & checked for the following a) Vibration/abnormal noise observation If yes provide detail Indoor E Floor A L AC Model : Commissioning 1. Is the Capacity of the machine suitable for the room in which machine is installed Room Dimensions Length Width Height - e) Temperature Reading AC Top Parameter If more than 3V, please consult electrician for proper earthing to the unit ii) Supply between L & E = 230 ± 10% _______V iii) Supply between L & N = 230 ± 10% _______V c) Stabilizer Installed Yes/No If Yes Make: Output : ________V F Indoor ______V E V d) Current Drawn by the machine B Yes/No i) Checked for earthing with the unit ______V (Voltmeter reading must be less than 3 V) 3. Direction of condenser of North/South/East/West machine is towards 4. If the direction of the condenser is towards South Yes/No or west, proper shade to be provided to the machine A Yes/No Invoice No. and Date : Name of SSD/ASP/ASC/Other : Installation Commissioning Yes/No 6. Run the machine for 30 minutes & checked for the following Wall Name of Purchaser : Date of Purchase / Date Of Installation : 1. Is the Capacity of the machine suitable for the room in which machine is installed Room Dimensions Length Width Height - Celling Serial Number: Address : Date of Purchase / Date Of Installation : Name of SSD/ASP/ASC/Other : 5. Installation of unit as per below distance spec Model : Name of Customer : Serial Number: Customer’s Copy LG Electronics Name & Address of the Seller (LG / Authorised Dealer) :
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