Samsung Addwash Front Loader Inox, 8.5kg User Manual

Washing Machine
User manual
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Contents
Contents
Safety information
3
What you need to know about the safety instructions
Important safety symbols
Important safety precautions
3
3
4
Installation
13
What’s included
Installation requirements
Step-by-step installation
13
15
17
Before you start
23
Initial settings
Laundry guidelines
Detergent drawer guidelines
23
23
26
Operations
29
Control panel
29
Simple steps to start
30
Cycle overview
31
Special features
34
Settings36
Maintenance
37
Drum clean 37
Smart Check 38
Emergency drain
39
Cleaning40
Maintenance
44
Recovery from freezing
Care against an extended time of disuse
44
44
Troubleshooting
45
Checkpoints45
Information codes
49
Specifications
52
Fabric care chart
Protecting the environment
Specification sheet
52
53
54
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Safety information
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently
operate the extensive features and functions of your new appliance. Please store the manual
in a safe location close to the appliance for future reference. Use this appliance only for its
intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your
washing machine may differ slightly from those described in this manual and not all warning
signs may be applicable. If you have any questions or concerns, contact your nearest service
centre or find help and information online at www.samsung.com.
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to read
this manual to take full advantage of your washing machines many features and benefits.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property
damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Safety information
Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To
safely operate this appliance, familiarise yourself with its operation and exercise care when
using it.
Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when
using your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children)
with reduced physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a person
responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they
have been given supervision or instruction concerning use of the
appliance in a safe way and understand the hazards involved.
Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
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6. For appliances with ventilation openings in the base, the carpet must
not obstruct any openings.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
Safety information
5. Use the new hose-sets supplied with the appliance and do not reuse
the old hose-sets.
CAUTION
8. In order to avoid a hazard due to inadvertent resetting of the
thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service
company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the product,
or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specifications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specifications. Failure to do so may result in electric shock or fire. Plug the power
plug into the wall socket firmly.
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Safety information
Safety information
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service
centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or fire.
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Safety information
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your
nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without
touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
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Safety information
Safety information
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or
other inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature
washing/drying/spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be
slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or fire.
Do not let children or the infirm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull
it straight out of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, fire, problems with the product, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the
power plug.
• Failure to do so may result in electric shock or fire.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or fire.
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Do not let children (or pets) play in or on your washing machine. The washing machine door
does not open easily from the inside and children may be seriously injured if trapped inside.
Safety information
If any foreign substance enters into the appliance, unplug the power plug and contact you
nearest Samsung Customer Service.
• This may result in electric shock or fire.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt,
food waste, etc., unplug the power plug and clean the washing machine using a damp, soft
cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap
slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product part
or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may
result in electric shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing
machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
• Failure to do so may result in property damage or injury.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance
(e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
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Safety information
Safety information
Open the water tap and check if the water supply hose connector is firmly tightened and that
there is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualifies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from such
misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems
with the product.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a
special cycle for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat
suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, floor, or clothing due
to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come
off and stick to inside the drum, and this may result in malfunction such as a drainage
error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
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Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops
or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Safety information
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
• This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation
of the oil.
Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with
the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive
damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.
• This may result in discolouration or fabric damage.
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Safety information
Safety information
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use the a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and
to prevent accidents when doing laundry.
What’s included
01
02
Installation
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
09
03
10
04
11
05
12
06
07
08
01 Release lever
02 Detergent drawer
03 Control panel
04 Door
05 Drum
06 Pump filter
07 Emergency drain tube
08 Filter cover
09 Worktop
10 Power plug
11 Drain hose
12 Levelling feet
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Installation
Bolt caps
Hose guide
Cold water hose
Hot water hose
Liquid detergent guide
Installation
Spanner
Cap Fixer
NOTE
•
•
•
Bolt caps : The provided number (3 to 6) of bolt caps depends on the model.
Hot water hose: Applicable models only.
Liquid detergent guide: Applicable models only.
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Installation requirements
Water supply
AC 220-240 V / 50 Hz fuse or circuit
breaker is required
• Use an individual branch circuit specific
to the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring
a three-prong grounding plug for use in a
properly installed and grounded outlet.
Check with a qualified electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does
not fit the outlet, call a qualified electrician
to install a proper outlet.
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa.
Water pressure less than 50 kPa may cause
the water valve not to close completely. Or,
it may take longer to fill the drum, causing
the washing machine to turn off. Water taps
must be within 120 cm from the rear of the
washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily
accessible.
• Turn off the taps when the washing
machine is not in use.
• Check for any leaks at the water inlet
hose fittings on a regular basis.
•
WARNING
•
•
•
•
Do NOT use an extension cord.
Use only the power cord that comes
with the washing machine.
Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
Improperly connected grounding
conductors may cause electric shock.
Installation
Electrical supply and grounding
CAUTION
Before using the washing machine for the
first time, check all connections at the water
valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
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Installation
Installation
Flooring
Alcove or closet installation
For best performance, the washing
machine must be installed on a solid floor.
Wood floors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and may
cause the washing machine to move slightly
during the spin cycle.
Minimum clearance for stable operation:
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Sides
25 mm
Rear
50 mm
Top
25 mm
Front
550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove or closet must have at least
a 550 mm unobstructed air opening. Your
washing machine alone does not require a
specific air opening.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing
machine always retains some water in its
water valves, pumps, and/or hoses. Frozen
water left in the connection parts may
cause damage to belts, the pump, and other
components of the washing machine.
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Step-by-step installation
STEP 1 Select a location
Installation
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove all
shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
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Installation
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
Installation
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the
nuts using the spanner.
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor, go
to 7.
Connect the water hose to the water tap.
A
1. Remove the adaptor (A) from the water
hose (B).
B
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
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3. Holde the adaptor and turn part (C) in
the arrow direction to loosen it by 5 mm
(*).

C
Installation
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
C
6. While holding down part (E), connect the
water hose to the adaptor. Then, release
part (E). The hose fits into the adaptor
with a clicking sound.
E
7. If you are using a screw type of water
tap, use the provided screw-type
adaptor to connect to the water tap as
shown.
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Installation
Installation
8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat the
steps above.
WARNING
Stop using the washing machine if there is a water leak, and contact a local Samsung service
centre. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
NOTE
•
•
After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
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For models with an additional hot water
inlet:
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
Installation
2. Connect the other end of the hot water
hose to the hot water tap.
Aqua hose (applicable models only)
The aqua hose alerts users of a risk of water
leaks. It senses the water flow and turns red
on the centre indicator (A) in case of a leak.
A
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Installation
STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
Installation
Over the edge of a wash basin

The drain hose must be placed at a height
of between 60 cm and 90 cm (*) from the
floor. To keep the spout of the drain hose
bent, use the supplied plastic hose guide (A).
Secure the guide to the wall using a hook to
ensure stable drainage.
A
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at least
60 cm above the floor.
ln a drain pipe

The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe at
a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of
60 litres per minute
STEP 6 Power on
Plug the power cord into a wall socket featuring an AC 220-240 V / 50 Hz approved electrical
outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washing
machine.
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Before you start
Initial settings
Run Calibration (recommended)
Calibration ensures accurate weight detection by the washing machine. Make sure the drum
is empty before running Calibration.
1. Power off, and then power on the washing machine.
2. Hold down Temp. and Delay End simultaneously for 3 seconds to enter Calibration mode.
The “CB” message appears.
3. Press Start/Pause to run the Calibration cycle.
4. The drum will rotate clockwise and counter-clockwise for about 3 minutes.
6. The washing machine is now ready for use.
Laundry guidelines
Before you start
5. When the cycle is complete, “0” appears on the display and the washing machine will turn
off automatically.
STEP 1 Sort
Sort the laundry according to these criteria:
•
•
•
•
Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
Colour: Separate whites from colours.
Size: Mixing different-sized items together in the drum improves the washing
performance.
Sensitivity: Wash delicate items separately for pure, new woollen items, curtains, and silk
items. Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting
the wash.
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Before you start
STEP 2 Empty pockets
Empty all the pockets of your laundry items
•
Metal objects such as coins, pins, and buckles on clothing may damage other laundry
items as well as the drum.
Turn clothing with buttons and embroideries inside out
•
Before you start
•
If pants or jacket zippers are open while washing, the drum may be damaged. Zippers
should be closed and fixed with a string.
Clothing with long strings may become entangled with other clothes. Make sure to tie the
strings before starting the wash.
STEP 3 Use a laundry net
•
•
•
Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres
may break through and tear other laundry items.
Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become
caught around the door. Place them inside a fine laundry net.
Do not wash the laundry net by itself without other laundry. This may cause abnormal
vibrations that could move the washing machine and result in injury.
STEP 4 Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. Do not use
the Prewash option when detergent is manually added into the drum or if applying liquid
detergent.
STEP 5 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not
wash properly. For the load capacity for the type of clothing, see page 31.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin
efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin
cycle speed is 800 rpm, and the load capacity is 2.0 kg or less.
CAUTION
If the laundry is unbalanced and the “Ub” information code is displayed, redistribute the load.
Unbalanced laundry may reduce the spinning performance.
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STEP 6 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool),
colour, wash temperature, and degree of soiling. Always use “low suds” laundry detergent,
which is designed for automatic washing machines.
NOTE
•
•
CAUTION
When washing wool using the wool course, use only a neutral liquid detergent. If used with
the Wool course, powder detergent may remain on the laundry and discolour the laundry.
Before you start
•
Follow the detergent manufacturer’s recommendations based on the weight of the
laundry, the degree of soiling, and the hardness of the water in your local area. If you are
not sure about the water hardness, contact a local water authority.
Do not use detergent that tends to be hardened or solidified. This detergent may remain
after the rinse cycle, blocking the drain outlet.
When using powdered detergent it is recommended that the powder be dissolved in
warm water to ensure optimum cleaning results.
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the
empty drum towards the rear.
2. Put the laundry in the drum on top of
the capsule.
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Before you start
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the
main wash, the middle compartment for fabric softeners, and the right compartment for the
preliminary wash.
01
Prewash compartment: Apply
prewash detergent or starch.
02
Main-wash compartment: Apply
main-wash detergent, water softener,
soaking detergent, bleach, and/or stain
removers.
03
Softener compartment: Apply
additives such as fabric softener. Do not
exceed the max line (A).
Before you start
A
CAUTION
•
•
•
•
Do not open the detergent drawer while the washing machine is operating.
Do not use the following types of detergent:
• Tablet or capsule types
• Ball or net types
To prevent the compartment clogging, concentrated or highly-enriched agents (fabric
softener or detergent) must be diluted with water before being applied.
To ensure maximum cleaning results, it is recommended that powdered detergent should
be thoroughly dissolved in a small amount of water before adding to the machine.
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-wash compartment as instructed
or recommended by the manufacturer.
To use liquid detergent, see page 28.
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3. Apply fabric softener to the
softener
compartment. Do not exceed the max
line (A).
A
Before you start
4. If you want to prewash, apply
prewash
prewash detergent to the
compartment as instructed or
recommended by the manufacturer.
5. Close the detergent drawer.
CAUTION
•
•
•
Do not apply powder detergent to the
liquid detergent guide.
Concentrated fabric softener must be
diluted with water before applied.
Do not apply main-wash detergent to
the
softener compartment.
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Before you start
To use liquid detergent (applicable models only)
First insert the provided liquid container
main-wash compartment. Then,
in the
apply liquid detergent to the container
below the marked max line (A).
NOTE
A
•
Before you start
•
Insert the liquid detergent guide only
after you remove the detergent drawer
from the washing machine by pressing
release lever (A).
After a wash, some liquid detergent may
remain in the detergent drawer.
CAUTION
•
•
Do not exceed the max line that is
marked inside the container.
Remove the liquid container if using
powder detergent.
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Operations
Control panel
10
02
08
11
01
09
03
04
05
06
07
Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time
remaining, or an information code when a problem occurs.
03 Temp.
Press to change the water temperature for the current cycle.
( ) means Cold.
04 Rinse
Press to change the rinse count for the current cycle. You can set the
rinse count to a max of 5, depending on the cycle.
05 Spin
Press to change the spinning speed for the current cycle.
• Rinse Hold ( ): The final rinse process is suspended so that the
laundry remains in the water. To unload the laundry, run a drain
or spin process.
• No Spin : The drum does not spin after the final drain process.
• Spin Only : To run the Spin Only cycle, press Spin for 3 seconds.
When the cycle time and spinning speed appear, press Spin
repeatedly until a desired spinning speed is selected. Then, press
Start/Pause to start the cycle. The spinning time depends on the
selected cycle.
06 Options
Press to select an option from Intensive and Pre Wash.
Press again to deselect.
• Availability of the options depends on the cycle.
07 Bubble Soak
Press to activate/deactivate the Bubble Soak function. This function
helps remove a wide variety of stubborn stains.
08 Delay End
Delay End lets you set the end time of the current cycle. Based
on your settings, the start time of the cycle will be determined
by the machine’s internal logic. For example, this setting is useful
for programming your machine to finish a wash at the time you
normally return home from work.
• Press to choose a preset unit of hours.
Operations
01 Cycle Selector
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Operations
09 Quick Wash
15’/30’
For lightly soiled garments of less than 2 kg that you want to wash
quickly.
• This option is available only when the COTTON cycle is selected.
• The cycle time is subject to change, depending on the detergent
amount, water level, and contamination level of the load.
10 Power
Press to turn on/off the washing machine.
11 Start/Pause
Press to start or stop operation.
Simple steps to start
2
Operations
1
6
3
4
5
Press Power to turn on the washing machine.
Turn the Cycle Selector to select a course.
Change the cycle settings (Temp., Rinse, and Spin) as necessary.
To add an option, press Options. Use the button again to choose a preferred item.
The machine provides two respective buttons for Bubble Soak and Delay End for easy
access. If you want to use one of these options, press the corresponding button.
6. Press Start/Pause.
1.
2.
3.
4.
5.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
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Cycle overview
Standard cycles
Cycle
Description & Max load (kg)
•
COTTON
•
COTTON
WOOL
RINSE+SPIN
DRUM CLEAN
Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels, or
shirts. For energy saving, the actual washing temperature
may be lower than specified
For WW85K6410QX, Cotton, Cold, Rinse 2, 1400rpm
spin is recommended for a normally soiled cotton load.
Energy and water labelling test programme in
accordance with AS/NZS 2040.
Max
•
For blouses or shirts that are made of polyester (diolen,
trevira), polyamide (perlon, nylon), or the like.
4
•
Specific for machine-washable wool for loads less than
2.0 kg.
The wool cycle features gentle cradling and soaking to
protect the wool fibres from shrinkage/distortion.
A neutral detergent is recommended.
2
•
Featuring an additional spin process to effectively
remove moisture from laundry.
-
•
Featuring an additional rinse process after applying
fabric softener to the laundry.
-
•
Cleans the drum by removing dirt and bacteria from the
drum.
Perform once every 40 washes with no detergent or
bleach applied.
Make sure the drum is empty.
Do not use any cleaning agents for cleaning the drum.
-
•
•
SPIN
Max
•
•
•
Operations
SYNTHETICS
•
For cottons, bed linens, table linens, underwear, towels,
or shirts.
The washing time and the rinse count are automatically
adjusted according to the load.
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Operations
Cycle
Description & Max load (kg)
Fast completion within 1 hour for everyday items such
as underwear and shirts.
The cycle time will differ depending on the water supply
conditions, and the load and type of laundry.
5
•
Low temperature ecobubble cycle helps reduce power
consumption.
4
•
•
For bed spreads, bed sheets, bedding covers, etc.
For best results, wash only 1 type of bedding and make
sure the load weighs less than 2.0 kg.
2
•
For sheer fabrics, bras, lingerie (silk), and other
handwash-only fabrics.
For best performance, use liquid detergent.
2
•
Featuring a high-temperature wash and extra rinses to
help remove the remaining detergent effectively.
4
•
For outdoor clothes, skiwear, and sportswear that are
made of functional materials such as spandex, stretch,
and micro-fibre
2
Featuring additional rinses and reduced spinning to
ensure that the laundry is washed gently and rinsed
thoroughly.
4
•
SUPER SPEED
INTENSIVE COLD
BEDDING
•
DELICATES
•
Operations
BABY CARE
OUTDOOR CARE
•
DARK GARMENT
Options
Option
Intensive
Pre Wash
Bubble Soak
Description
•
For badly soiled laundry. The operation time for each cycle is
longer than normal.
•
This will add a preliminary washing cycle before the main
wash cycle.
•
•
Bubble Soak helps remove a variety of stubborn stains.
With Bubble Soak selected, laundry is thoroughly soaked in
water bubbles for effective washing.
Bubble Soak is available with and adds up to 30 minutes to
5 cycles: COTTON, SYNTHETICS, SUPER SPEED, BEDDING and
BABY CARE.
•
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Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing
a delay of between 1(60minute) to 24 hours (in 1 hour increments). The hour displayed
indicates the time the wash will finish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press Start/Pause.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End, restart the washing machine by pressing Power.
Real-life case
You want to finish a two-hour course 3 hours later from now. For this, you add the Delay End
option to the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m.
Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at 5:00
p.m. Provided below is the time line for this example.
3:00 pm
Start
5:00 pm
End
Operations
2:00 pm
Set the Delay End to 3 hours
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Operations
Special features
AddWash
When the AddWash indicator
turns on, you can stop operation of the machine and put
additional laundry or softener into the drum. The Add Door opens by more than 130° for
easy access.
1. Press Start/Pause to stop operation.
2. Press the upper area of the Add Door
until you hear a clicking sound to unlock.
Pull the handle of the Add Door to open.
3. Open the Add Door and insert additional
laundry or softener into the drum.
Operations
4. Push to lock the Add Door until you hear
a clicking sound.
5. Press Start/Pause to resume operation.
CAUTION
Do not put excessive force on the Add Door.
It may break.
NOTE
The water inside the drum does not leak if the Add Door is closed properly. Water drops may
form around the window, but they do not leak from inside the drum.
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CAUTION
•
•
•
•
•
•
•
•
•
Operations
•
Do not open the Add Door if suds have formed inside the drum that rise above the level
of the Add Door.
Do not attempt to open the Add Door while the machine is operating without first
pressing Start/Pause. Please note that the Add Door can be opened unintentionally
(without pressing Start/Pause) when the wash is complete.
Do not add an excessive load through the Add Door. Performance may be degraded.
Do not use the lower area of the Add Door as a handle. Your fingers may be caught.
Make sure that no laundry is caught in the Add Door.
Keep your pets out of the washing machine, especially the Add Door.
When using hot water for the wash, the Add Door seems to leak water after opening and
closing the Add Door. This is normal, simply because steam emerging from the open Add
Door has cooled and formed water drops on the surface.
When the Add Door closes, the door seals up and no water can leak. However, you
may encounter what appears to be water leak around the door - some residual water
remaining around the Add Door may form water drops. This is normal.
Neither the main door or the Add Door can opened when the water temperature is over
50 ˚C. If the water level inside the drum is over a certain point, the main door cannot be
opened.
If an information code of DDC appears on the display, see the “Information codes” section
for further actions.
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Operations
Operations
Settings
Child Lock
Sound On/Off
To prevent accidents by children, Child Lock
locks all buttons except for Power.
• To set the Child Lock function, hold
down Temp. and Rinse simultaneously
for 3 seconds. To activate, press
Start/ Pause.
• Before you press Start/Pause, you can
still open the door or change settings
by pressing corresponding buttons.
Once you press Start/Pause to run the
machine, Child Lock will be activated.
You can turn on or off the key. Your setting
will remain effective after you restart the
machine.
• To mute the sound, hold down Rinse and
Spin simultaneously for 3 seconds.
• To unmute the sound, hold down again
for 3 seconds.
To deactivate Child Lock temporarily
Open the door, and hold down both Temp.
and Rinse simultaneously for 3 seconds.
Child Lock is deactivated temporarily for
1 minute, and the indicator blinks. Add
laundry, for example, and close the door
within the next 2 minutes. Otherwise, the
machine sounds an alert for another 2
minutes. Once you close the door, Child Lock
will be reactivated with the indicator turned
on.
NOTE
In the Child Lock state, you must firs
deactivate the Child Lock if you want to add
detergent or laundry, or change the current
settings.
To cancel the Child Lock
Press and hold Temp. and Rinse
simultaneously for 6 seconds. Alternatively,
when the Child Lock is deactivated
temporarily, press and hold Temp. and Rinse
simultaneously for 3 seconds.
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Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life
cycle.
Drum clean
Perform this cycle regularly to clean the drum and to remove bacteria from it.
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select DRUM CLEAN.
3. Press Start/Pause.
NOTE
The water temperature for DRUM CLEAN is set to 70 °C, which cannot be changed.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
DRUM CLEAN reminder
•
•
The DRUM CLEAN reminder appears on the main screen once every 40 washes. It is
advisable to perform the DRUM CLEAN regularly.
When you first see this reminder, you can ignore the reminder for 6 consecutiv washes.
From the 7th wash, the reminder no longer appears. However, it appears again on the
second 40th wash.
Maintenance
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Maintenance
Smart Check
To enable this function, you must first download the Samsung Smart Washer app at the Play
Store or the App Store, and install it on a mobile device featuring a camera function.
The Smart Check function has been optimized for Galaxy & iPhone series (applicable models
only).
1. Press and hold the Spin and Options buttons simultaneously for 3 seconds to enter the
Smart Check mode.
2. The washing machine starts the self-diagnosis procedure and display an information code
if a problem is detected.
3. Run the Samsung Smart Washer app on your mobile device, and tap Smart Check.
4. Put the mobile device close to the washing machine’s display so that the mobile device
and the washing machine face each other. Then, the information code will be recognized
automatically by the app.
5. When the information code is recognized correctly, the app provides detailed information
about the problem with applicable counteractions.
Maintenance
NOTE
•
Smart Check mode will be disabled once you press a button or control after the machine
powers on.
•
The function name, Smart Check, may differ depending on the language.
•
If there is strong reflected light on the washing machine display, the app may fail to
recognize the information code.
•
If the app fails to recognize the Smart Check code consecutively, enter the information
code manually onto the app screen.
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Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
2. Gently press the top area of the filte
cover (A) to open.
A
3. Put an empty, spacious container around
the cover, and stretch the emergency
drain tube to the container while holding
the tube cap (B).
B
Maintenance
C
4. Open the tube cap and let water in the
Emergency drain tube (C) flow into the
container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the filter
cover.
NOTE
Use a spacious container because the water
in the drum may be more than expected.
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Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Add Door
A
1. Open the Add Door.
2. Use a wet cloth to clean the Add Door.
- Do not use cleaning agents.
Discolouration may occur.
- Use caution when cleaning the rubber
packing and the locking mechanism
(A).
- Dust off the window area regularly.
3. Wipe up and close the Add Door until
you hear a clicking sound.
Maintenance
CAUTION
•
•
•
•
•
•
•
•
•
Do not apply force on the Add Door. It may break.
Do not leave the Add Door open while the machine is operating.
Do not put heavy objects on the Add Door at any time.
To prevent physical injury, do not touch the Add Door while the drum is rotating.
Do not open the Add Door while the machine is operating. This may cause physical injury.
Do not manipulate the feature panel while the Add Door is open. This may cause physical
injury or system failure.
Do not input objects other than laundry.
Do not input bulky items to the drum through the Add Door.
Do not pull out the rubber packing of the Add Door when cleaning. This may cause
damage.
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Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose
from the back of the washing machine.
Cover the hose with a cloth to prevent
water from gushing out.
NOTE
If the mesh filter is clogged, an information code of “4C” appears on the screen.
Maintenance
4. Use pliers to pull out the mesh filter
from the inlet valve.
5. Submerge the mesh filter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh filter completely in the
shade.
7. Reinsert the mesh filter into the inlet
valve, and reconnect the water hose to
the inlet valve.
8. Open the water tap.
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Maintenance
Pump filter
It is advisable to clean the pump filter 5 or 6 times a year to prevent its clogging. A clogged
pump filter may reduce the bubble effect.
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside the
drum drum. See the “Emergency drain”
section.
3. Gently press the top area of the filte
cover to open.
4. Turn the pump filter knob to the left, and
drain off the remaining water.
5. Clean the pump filter using soft brushes.
Make sure the drain pump propeller
inside the filter is unclogged.
6. Reinsert the pump filter, and turn the
filter knob to the right.
NOTE
Maintenance
•
•
Some pump filters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump filter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the filter.
To close the safety knob of the pump
filter, turn it clockwise. The spring makes
a rattling sound, which is normal.
NOTE
If the pump filter is clogged, an information code of “5C” appears on the screen.
CAUTION
•
•
Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may
cause a leak.
Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Detergent Drawer
A
1. While holding down the release lever (A)
on the inner of the drawer, slide open
the drawer.
2. Remove the release lever and the Liquid
detergent guide from the drawer.
3. Clean the drawer components in flowing
water using a soft brush.
Maintenance
4. Clean the drawer recess using a soft
brush.
5. Reinsert the release lever and the Liquid
detergent guide to the drawer.
6. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.
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Maintenance
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1.
2.
3.
4.
5.
Turn off the washing machine, and unplug the power cord.
Pour warm water over the water tap to loosen the water hose.
Disconnect the water hose, and soak it in warm water.
Pour warm water into the drum and leave it for about 10 minutes.
Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the
washing machine and unplug the power cord.
Turn the Cycle Selector to select a RINSE+SPIN.
Empty the drum, and press Start/Pause.
When the cycle is complete, close the water tap and disconnect the water hose.
Turn off the washing machine, and unplug the power cord.
Open the door to let air circulate through the drum.
Maintenance
1.
2.
3.
4.
5.
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Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try the
suggestions.
Problem
Action
•
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water taps are open.
Make sure to press or tap Start/Pause to start the washing
machine.
Make sure Child Lock
is not activated.
Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
Check the fuse or reset the circuit breaker.
•
•
•
•
•
Fully open the water tap.
Make sure the door is properly closed.
Make sure the water supply hose is not frozen.
Make sure the water supply hose is not kinked or clogged.
Make sure there is sufficient water pressure.
•
Make sure the washing machine is running with sufficient water
pressure.
Make sure the detergent is added to the centre of the detergent
drawer.
Make sure the rinse cap is inserted properly.
If using granular detergent, make sure the detergent selector is
in the upper position.
Remove the rinse cap and clean the detergent drawer.
•
•
•
•
Does not start.
•
•
Water supply is
insufficient, or no
water is supplied.
After a cycle,
detergent remains in
the detergent drawer.
•
•
•
•
Excessive vibrations
or makes noise.
•
•
•
•
•
•
Make sure the washing machine is installed on a level, solid
floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
Make sure the shipping bolts are removed.
Make sure the washing machine is not contacting any other
object.
Make sure the laundry load is balanced.
The motor can cause noise during normal operation.
Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
Metal objects such as coins can cause noise. After washing,
remove these objects from the drum or filter case.
Troubleshooting
•
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Troubleshooting
Problem
Action
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Does not drain and/
or spin.
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The door does not
open.
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Troubleshooting
•
Excessive suds.
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Cannot apply
additional detergent.
•
Make sure the drain hose is straightened all the way to the
drain system. If you encounter a drain restriction, call for
service.
Make sure the debris filter is not clogged.
Close the door and press or tap Start/Pause. For your safety,
the washing machine will not tumble or spin unless the door is
closed.
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is connected to a drain system that is
not clogged.
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufficient power, it will
operate normally.
Press or tap Start/Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to
disengage.
The door will not open until 3 minutes after the washing
machine has stopped or the power turned off.
Make sure all the water in the drum is drained.
The door may not open if water remains in the drum. Drain the
drum and open the door manually.
Make sure the door lock light is off. The door lock light turns off
after the washing machine has drained.
Make sure you use the recommended types of detergent as
appropriate.
Use high efficiency (HE) detergent to prevent oversudsing.
Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
Non-HE detergent is not recommended.
Make sure the remaining amount of detergent and fabric
softener is not over the limit.
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Problem
Action
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Stops.
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Fills with the wrong
water temperature.
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Load is wet at the
end of a cycle.
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Fully open both taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct taps. Flush
water lines.
Make sure the water heater is set to supply a minimum 120 °F
(49 °C) hot water at the tap. Also, check the water heater
capacity and recovery rate.
Disconnect the hoses and clean the mesh filter. The mesh filter
may be clogged.
While the washing machine fills, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine fills, you may notice just hot and/or
just cold water going through the dispenser when cold or warm
temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Troubleshooting
•
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door and press the Start/Pause button to start the
washing machine.
For your safety, the washing machine will not tumble or spin
unless the door is closed.
Before the washing machine starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
There may be a pause or soak period in the cycle. Wait briefly
and the washing machine may start.
Make sure the mesh filter of the water supply hose at the water
taps are not clogged. Periodically clean the mesh filter.
If the washing machine is not supplied with sufficient power,
the washing machine temporarily will not drain or spin. As soon
as the washing machine regains sufficient power, it will operate
normally.
Use the High or Extra High spin speed.
Use high efficiency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Make sure the drain hose is not kinked or clogged.
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Troubleshooting
Problem
Action
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•
Make sure the door is properly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and
secured to the drain system.
Avoid overloading.
Use high efficiency (HE) detergent to prevent oversudsing.
Has odours.
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Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitize periodically.
Clean the door seal (diaphragm).
Dry the washing machine interior after a cycle has finished.
No bubbles are seen
(Bubbleshot models
only).
•
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Overloading may screen bubbles.
Severely contaminated laundry may not generate bubbles.
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The Add Door can be opened only when the
indicator
appears. However, it does not open in the following cases:
- When the boiling or drying process is running and the
internal temperature becomes high.
- If you set the Child Lock for safety reasons.
- When the drum wash or drum drying cycle is running that
does not involve additional laundry.
Leaks water.
Can I open the Add
Door at any time?
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Troubleshooting
If a problem persists, contact a local Samsung service centre.
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Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code
4C
Action
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient
water pressure.
• Make sure that the cold water tap and the hot water tap are
properly connected.
• Clean the mesh filter as it may be clogged.
NOTE
When the washer displays the “4C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
5C
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on
the connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the
drain system.
• If the information code remains, contact a customer service
centre.
DC
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
DC1
Troubleshooting
4C2
Make sure the cold water supply hose is firmly connected to
the cold water tap.
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
•
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
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Troubleshooting
Code
DC3
OC
LC, LC1
Action
The Add Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
Water is overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local
Samsung service centre.
Check the drain hose.
• Make sure the end of the drain hose is placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service
centre.
Troubleshooting
NOTE
When the washer displays the “LC,LC1” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
UB
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “Ub” check message will
be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
UC
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
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Code
HC
1C
Action
High temperature heating check
• If the information code remains, contact a customer service
centre.
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
NOTE
When the washer displays the “1C” code, the washer do
draining for 3 minutes. During this time, the Power button is
inoperative.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
DDC
This message appears when you open the Add Door without
pressing Pause. If this happens, do one of the following:
• To add laundry, press the Add Door to close it properly. Then,
press Start/Pause and try again.
• If you press the Add Door by mistake, press the Add Door
again to close it properly. Then, press Start/Pause to resume
operation.
Troubleshooting
AC6
Check communications between main and inverter PBAs.
• Depending on the state, the machine may automatically returns
to normal operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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Specifications
Specification
Fabric care chart
Specification
The following symbols provide garment care directions. The care labels include four symbols
in this order: washing, bleaching, drying and ironing (and dry cleaning when necessary).
The use of symbols ensures consistency among garment manufacturers of domestic and
imported items. Follow the care label directions to maximize garment life and reduce laundry
problems.
Resistant material
Do not iron
Delicate fabric
Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C
Dry Clean
Item can be washed at 60 ˚C
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Item can be washed at 40 ˚C
Dry clean with aviation fuel,
pure alcohol or R113 only
Item can be washed at 30 ˚C
Do not dry clean
Hand wash only
Dry flat
Dry clean only
Can be hung to dry
Can be bleached in cold water
Dry on clothes hanger
Do not bleach
Tumble dry, normal heat
Can be ironed at 200 ˚C max
Tumble dry, reduced heat
Can be ironed at 150 ˚C max
Do not tumble dry
Can be ironed at 100 ˚C max
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Protecting the environment
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This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that
the appliance cannot be connected to a power source. Remove the door so that animals
and small children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
Save water and electricity by only washing full loads (the exact amount depends upon the
program used).
Specification
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Specification
Specification sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type
Front loading washing machine
Model name
WW85K64****
Dimensions
W600 x D600 x H850 (mm)
Water pressure
50 kPa - 800 kPa
NET weight
71 kg
Wash and spin capacity
8.5 kg
220 V
80 W
240 V
80 W
Washing
and heating
220 V
2000 W
240 V
2400 W
Spin
220-240 V
600 W
Washing
Power
consumption
Pumping
Spin revolutions
30 W
1400 rpm
NOTE
Specification
The design and specifications are subject to change without notice for quality improvement
purposes.
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY
CALL
OR VISIT US ONLINE AT
AUSTRALIA
1300 362 603
www.samsung.com/au/support
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