Samsung SM-J260M/DS Manual de Usuario (Oreo)

SM-J260M
SM-J260M/DS
User Manual
English (LTN). 08/2018. Rev.1.0
www.samsung.com
Table of Contents
Basics
Apps and features
4
5
41 Installing or uninstalling apps
43Phone
47Contacts
50Messages
52Internet
53Camera
56Gallery
60Calendar
61 Files Go
61Clock
63Calculator
64Radio
65 Sharing content
66 Google apps
Read me first
Device overheating situations and
solutions
8 Device layout and functions
11Battery
16 SIM or USIM card
19 Memory card (microSD card)
21 Turning the device on and off
22 Initial setup
23 Samsung account
24 Transferring data from your previous
device
27 Understanding the screen
37 Notification panel
39 Entering text
2
Table of Contents
Settings
Appendix
67Introduction
67Connections
68Wi-Fi
69Bluetooth
71 Data saver
72 Mobile Hotspot and Tethering
73 SIM card manager (dual SIM
models)
73 More connection settings
75 Sounds and vibration
76 Apps and notifications
76Display
77 Smart Manager
79 Lock screen and security
79Accounts
80Accessibility
81Google
81 User manual
81System
83Troubleshooting
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customize the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Center. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung license agreement and will void your warranty.
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Basics
Instructional icons
Warning: situations that could cause injury to yourself or others
Caution: situations that could cause damage to your device or other equipment
Notice: notes, usage tips, or additional information
Device overheating situations and solutions
When the device heats up while charging the battery
While charging, the device and the charger may become hot. During wireless charging or fast
charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or
performance and is in the device’s normal range of operation. If the battery becomes too hot,
the charger may stop charging.
Do the following when the device heats up:
• Disconnect the charger from the device and close any running apps. Wait for the
device to cool down and then begin charging the device again.
• If the lower part of the device overheats, it could be because the connected USB
cable is damaged. Replace the damaged USB cable with a new Samsung-approved
one.
• When using a wireless charger, do not place foreign materials, such as metal objects,
magnets, and magnetic stripe cards, between the device and the wireless charger.
The wireless charging or fast charging feature is only available on supported models.
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Basics
When the device heats up during use
When you use features or apps that require more power or use them for extended periods,
your device may temporarily heat up due to increased battery consumption. Close any
running apps and do not use the device for a while.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
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Do the following when the device heats up:
• Keep the device updated with the latest software.
• Conflicts between running apps may cause the device to heat up. Restart the device.
• Deactivate the Wi-Fi, GPS, and Bluetooth features when not using them.
• Close apps that increase battery consumption or that run in the background when
not in use.
• Delete unnecessary files or unused apps.
• Decrease the screen brightness.
• If the device overheats or feels hot for a prolonged period, do not use it for a while. If
the device continues to overheat, contact a Samsung Service Center.
Device limitations when the device overheats
When the device heats up, the features and performance may be limited or the device may
turn off to cool down. The feature is only available on supported models.
• If the device becomes hotter than usual, a device overheating message will appear. To
lower the device’s temperature, the screen brightness and the performance speed will be
limited and battery charging will stop. Running apps will be closed and you will only be
able to make emergency calls until the device cools down.
• If the device overheats or feels hot for a prolonged period, a power off message will
appear. Turn off the device, and wait until it cools down.
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Basics
Precautions for operating environment
Your device may heat up due to the environment in the following conditions. Use caution to
avoid shortening the battery’s lifespan, damaging the device, or causing a fire.
• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a
car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating
mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high
pressure containers.
• Never use a damaged charger or battery.
Device layout and functions
Package contents
Refer to the quick start guide for package contents.
• The items supplied with the device and any available accessories may vary
depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible
with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make
sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause
the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on
manufacturing companies. For more information about available accessories, refer
to the Samsung website.
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Basics
Device layout
Speaker
Front camera
Proximity sensor
Power key
Touchscreen
Earphone jack
Multipurpose jack
Microphone
Rear camera
GPS antenna
Flash
Volume key
Speaker
Back cover
Main antenna
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Basics
When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the proximity sensor area with screen accessories, such as a screen
protector or stickers. Doing so may cause the sensor to malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
Hard keys
Volume key
Key
Power
Volume
Power key
Function
• Press and hold to turn the device on or off.
• Press to turn on or lock the screen.
• Press to adjust the device volume.
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Basics
Soft buttons
Recents button
Back button
Home button
When you turn on the device, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
Battery
Installing the battery
1 Remove the back cover.
Be careful not to damage your fingernails when you remove the back cover.
Do not bend or twist the back cover excessively. Doing so may damage the cover.
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Basics
2 Insert the battery with the battery’s gold-colored contacts properly aligned with the
device’s contacts.
3 Replace the back cover.
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Basics
Removing the battery
1 Remove the back cover.
2 Pull out the battery.
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or
cables can cause the battery to explode or damage the device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
1 Connect the USB cable to the USB power adaptor.
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Basics
2 Plug the USB cable into the device’s multipurpose jack.
3 Plug the USB power adaptor into an electric socket.
4 After fully charging, disconnect the charger from the device. Then, unplug the charger
from the electric socket.
Do not remove the battery before removing the charger. This may damage the
device.
Reducing the battery consumption
Your device provides various options that help you conserve battery power.
• Optimize the device using the Smart manager.
• When you are not using the device, turn off the screen by pressing the Power key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate the Wi-Fi feature when not in use.
• Deactivate auto-syncing of apps that need to be synced, such as emails.
• Decrease the backlight time.
• Decrease the screen brightness.
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Basics
Battery charging tips and precautions
• When the battery power is low, the battery icon appears empty.
• If the battery is completely discharged, the device cannot be turned on immediately
when the charger is connected. Allow a depleted battery to charge for a few minutes
before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to
another device, the battery will drain quickly. To avoid losing power during a data
transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower
charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the
battery.
• If the device receives an unstable power supply while charging, the touchscreen may not
function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not
affect the device’s lifespan or performance. If the battery gets hotter than usual, the
charger may stop charging.
• If you charge the device while the multipurpose jack is wet, the device may be damaged.
Thoroughly dry the multipurpose jack before charging the device.
• If the device is not charging properly, take the device and the charger to a Samsung
Service Center.
Power saving mode
Activate power saving mode to extend the battery’s usage time.
1 Launch the Settings app and tap Smart Manager → Battery.
2 Tap TURN ON MAXIMUM POWER SAVING MODE to change the power saving settings
before entering power saving mode.
3 Tap APPLY.
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SIM or USIM card
Installing the SIM or USIM card
Insert the SIM or USIM card provided by the mobile telephone service provider.
For dual SIM models, you can insert two SIM or USIM cards so you can have two phone
numbers or service providers for a single device. In some areas, data transfer speeds may be
slower if two SIM cards are inserted in the device than when one SIM card is inserted.
• Use only a microSIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not
responsible for any damages or inconveniences caused by lost or stolen cards.
Some LTE services may not be available depending on the service provider. For more
information about service availability, contact your service provider.
1 Remove the back cover and battery.
2 ► Single SIM models: Insert the SIM or USIM card with the gold-colored contacts facing
downwards.
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Basics
► Dual SIM models: Insert the SIM or USIM card with the gold-colored contacts facing
downwards.
Insert the primary SIM or USIM card into SIM card slot 1 ( 1 ) and the secondary SIM or
USIM card into SIM card slot 2 ( 2 ).
Do not insert a memory card into the SIM card slot. If a memory card happens to be
lodged in the SIM card slot, take the device to a Samsung Service Center to remove
the memory card.
3 Replace the battery and back cover.
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Basics
Removing the SIM or USIM card
1 Remove the back cover and battery.
2 Pull out the SIM or USIM card.
► Single SIM models:
► Dual SIM models:
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Basics
Using dual SIM or USIM cards (dual SIM models)
If you insert two SIM or USIM cards, you can have two phone numbers or service providers for
a single device.
Changing the display name of SIM or USIM cards
Launch the Settings app, tap Connections → SIM card manager, and then select a SIM or
USIM card to set a display name for each card.
Setting preferred SIM or USIM cards
When two cards are activated, you can assign voice calls, messaging, and data services to
specific cards.
Launch the Settings app, tap Connections → SIM card manager, and then set the feature
preferences for your cards in PREFERRED SIM CARD.
Memory card (microSD card)
Installing a memory card
Your device’s memory card capacity may vary from other models and some memory cards
may not be compatible with your device depending on the memory card manufacturer and
type. To view your device’s maximum memory card capacity, refer to the Samsung website.
• Some memory cards may not be fully compatible with the device. Using an
incompatible card may damage the device or the memory card, or corrupt the data
stored in it.
• Use caution to insert the memory card right-side up.
• The device supports the FAT and the exFAT file systems for memory cards. When
inserting a card formatted in a different file system, the device will ask to reformat
the card or will not recognize the card. To use the memory card, you must format it.
If your device cannot format or recognize the memory card, contact the memory
card manufacturer or a Samsung Service Center.
• Frequent writing and erasing of data shortens the lifespan of memory cards.
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1 Remove the back cover and battery.
2 Insert a memory card with the gold-colored contacts facing downwards.
3 Replace the battery and back cover.
Removing the memory card
Before removing the memory card, first unmount it for safe removal.
Launch the Settings app and tap Smart Manager → Storage → → Storage settings → SD
card → UNMOUNT.
1 Remove the back cover and battery.
2 Pull out the memory card.
3 Replace the battery and back cover.
Do not remove external storage, such as a memory card or USB storage, while the
device is transferring or accessing information, or right after transferring data. Doing
so can cause data to be corrupted or lost or cause damage to the external storage or
device. Samsung is not responsible for losses, including loss of data, resulting from
the misuse of external storage devices.
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Basics
Formatting the memory card
A memory card formatted on a computer may not be compatible with the device. Format the
memory card on the device.
Launch the Settings app and tap Smart Manager → Storage → → Storage settings → SD
card → Format → FORMAT.
Before formatting the memory card, remember to make backup copies of all
important data stored in the memory card. The manufacturer’s warranty does not
cover loss of data resulting from user actions.
Turning the device on and off
Press and hold the Power key for a few seconds to turn on the device.
When you turn on your device for the first time or after performing a data reset, follow the onscreen instructions to set up your device.
To turn off the device, press and hold the Power key, and then tap Power off.
• If your device is frozen and unresponsive, press and hold the Power key and the
Volume Down key simultaneously for more than 7 seconds to restart it.
• Follow all posted warnings and directions from authorized personnel in areas
where the use of wireless devices is restricted, such as airplanes and hospitals.
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Basics
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
The initial setup procedures may vary depending on the device’s software and your
region.
1 Turn on the device.
2 Select your preferred device language and select
.
Select a language.
3 Select a Wi-Fi network and connect to it.
If you do not connect to a Wi-Fi network, you may not be able to set up some device
features during the initial setup.
4 Follow the on-screen instructions to proceed the initial setup.
5 Set a screen lock method to protect your device. You can protect your personal
information by preventing others from accessing your device. To set the screen lock
method later, tap Not now.
6 Select features you want to use and complete the initial setup.
The Home screen will appear.
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Basics
Samsung account
Introduction
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website. Once your
Samsung account has been registered, you can use apps provided by Samsung, without
signing in to your account.
Create your Samsung account with your email address.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Accounts → Accounts → Samsung account → Help.
Registering your Samsung account
Registering a new Samsung account
If you do not have a Samsung account, you should create one.
1 Launch the Settings app and tap Accounts → Accounts → Add account.
2 Tap Samsung account → CREATE ACCOUNT.
3 Follow the on-screen instructions to complete creating your account.
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Registering an existing Samsung account
If you already have a Samsung account, register it to the device.
1 Launch the Settings app and tap Accounts → Accounts → Add account.
2 Tap Samsung account.
3 Enter your email address and password, and then tap SIGN IN.
If you forget your account information, tap Find ID or Reset password. You can find your
account information when you enter the required information.
Removing your Samsung account
When you remove your registered Samsung account from the device, your data, such as
contacts or events, will also be removed.
1 Launch the Settings app and tap Accounts → Accounts.
2 Tap Samsung account → → Remove account.
3 Enter your Samsung account password and tap CONFIRM.
Transferring data from your previous device
You can copy your data, such as an images, contacts, and apps from your previous device via
Smart Switch.
• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung
takes copyright seriously. Only transfer content that you own or have the right to
transfer.
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Smart Switch
Transfer data between mobile devices via Smart Switch. If you do not have the app, download
it from Galaxy Apps or Play Store.
Transferring data from a mobile device
Transfer data from your previous device to your device.
1 On both devices, download and install Smart Switch from Galaxy Apps or Play Store.
2 Place the devices near each other.
3 Launch Smart Switch on both devices.
4 On the previous device, tap WIRELESS → SEND.
5 On your device, tap WIRELESS → RECEIVE and select the previous device type.
6 Follow the on-screen instructions to transfer data from your previous device.
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Transferring data using external storage
Transfer data using external storage, such as a microSD card.
1 Transfer data from your previous device to external storage.
2 Insert or connect the external storage device to your device.
3 On your device, launch the Smart Switch app and tap EXTERNAL STORAGE → RESTORE.
4 Follow the on-screen instructions to transfer data from external storage.
Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch
computer version app from www.samsung.com/smartswitch. Back up data from your
previous device to a computer and import the data to your device.
1 On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2 On the computer, launch Smart Switch.
If your previous device is not a Samsung device, back up data to a computer using a
program provided by the device’s manufacturer. Then, skip to the fifth step.
3 Connect your previous device to the computer using the device’s USB cable.
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
5 Connect your device to the computer using the USB cable.
6 On the computer, follow the on-screen instructions to transfer data to your device.
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Understanding the screen
Controlling the touchscreen
• Do not allow the touchscreen to come into contact with other electrical devices.
Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply
excessive pressure to it with your fingertips.
• Leaving the touchscreen idle for extended periods may result in afterimages
(screen burn-in) or ghosting. Turn off the touchscreen when you do not use the
device.
• The device may not recognize touch inputs close to the edges of the screen, which
are outside of the touch input area.
• It is recommended to use fingers when you use the touchscreen.
Tapping
Tap the screen.
Tapping and holding
Tap and hold the screen for approximately
2 seconds.
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Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
Spreading and pinching
Spread two fingers apart or pinch on the
screen.
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Navigation bar (soft buttons)
When you turn on the device, the soft buttons will appear on the navigation bar at the
bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back
button by default. The functions of the buttons can change according to the app currently
being used or usage environment.
Recents button
Back button
Home button
Button
Function
Recents
Home
Back
• Tap to open the list of recent apps.
• Tap to return to the Home screen.
• Tap and hold to launch the Google Assistant.
• Tap to return to the previous screen.
Setting the navigation bar
Launch the Settings app, tap Display → Navigation bar, and then select an option.
• Button layout: Change the order of the buttons on the navigation bar.
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Home screen and Apps screen
The Home screen is the starting point for accessing all of the device’s features. It displays
widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.
The screen may appear differently depending on the region or service provider.
A widget
An app
A folder
A screen indicator
Favorite apps
Navigation bar (soft buttons)
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Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen. To return to the Home screen,
swipe downwards on the Apps screen.
Alternatively, tap the Home button or the Back button.
Home screen
Apps screen
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Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then drag it to the top or bottom of the screen. A shortcut to the app will be added on
the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
Creating folders
Create folders and gather similar applications to quickly access and launch apps.
1 On the Home screen, tap and hold an app, and then drag it over another app.
2 Drop the app when a folder frame appears around the apps.
A new folder containing the selected apps will be created. Tap Enter folder name and
enter a folder name.
• Adding more apps
You can add an app by dragging it to the folder.
• Moving apps from a folder
Tap and hold an app to drag it to a new location.
• Deleting a folder
Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The
folder’s apps will be relocated to the Apps screen.
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Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access
the editing options. You can set the wallpaper, add widgets, and more. You can also rearrange
Home screen panels.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Change the Home screen settings.
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Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
Icon
Meaning
No signal
/
Signal strength
Roaming (outside of normal service area)
/
Preferred SIM or USIM card for calls (dual SIM models)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/
LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Do not disturb activated
Vibration mode activated
Airplane mode activated
Error occurred or caution required
Battery charging
Battery power level
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Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen.
Locked screen
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Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen and security →
Screen lock type, and then select a method.
When you set a pattern, PIN, or password for the screen lock method, you can protect your
personal information by preventing others from accessing your device. After setting the
screen lock method, the device will require an unlock code whenever unlocking it.
• Swipe: Swipe in any direction on the screen to unlock it.
• Pattern: Draw a pattern with four or more dots to unlock the screen.
• PIN: Enter a PIN with at least four numbers to unlock the screen.
• Password: Enter a password with at least four characters, numbers, or symbols to unlock
the screen.
• None: Do not set a screen lock method.
Screen capture
Capture a screenshot while using the device.
Press and hold the Volume Down key and the Power key simultaneously. You can view
captured images in Gallery.
It is not possible to capture a screenshot while using some apps and features.
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Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
You can open the notification panel, even on the locked screen.
You can use the following functions on the notification panel.
Launch Settings.
Quick setting buttons
View the notification details and
perform various actions.
Access the notification settings.
Clear all notifications.
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Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification
panel to view more buttons.
To change feature settings, tap the text under each button or tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
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Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages and more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Enter uppercase. For all caps, tap
it twice.
Delete a preceding character.
Enter punctuation marks.
Break to the next line.
Change the keyboard settings.
Enter a space.
Changing the input language
Tap → Languages and types → MANAGE INPUT LANGUAGES, and then select the
languages to use. When you select two or more languages, you can switch between the input
languages by swiping to the left or right on the space key.
Changing the keyboard
Tap
to change the keyboard.
To change the keyboard type, tap → Languages and types, select a language, and then
select the keyboard type you want.
On a 3x4 keyboard, a key has three or four characters. To enter a character, tap the
corresponding key repeatedly until the desired character appears.
39
Basics
Additional keyboard functions
Tap and hold to use various functions. Other icons may appear instead of the
depending on the last function that was used.
icon
Some features may not be available depending on the region or service provider.
• : Enter text by voice.
• : Enter emoticons.
• : Change the keyboard for one-handed operation.
• : Change the keyboard settings.
Copying and pasting
1 Tap and hold over text.
2 Drag or to select the desired text, or tap SELECT ALL to select all text.
3 Tap COPY or CUT.
4 Tap and hold where the text is to be inserted and tap PASTE.
40
Apps and features
Installing or uninstalling apps
Galaxy Apps
Purchase and download apps. You can download apps that are specialized for Samsung
Galaxy devices.
Launch the Galaxy Apps app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap the search field to search for a keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap INSTALL. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap
then select an option.
41
→ Settings → Auto-update apps, and
Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
• Uninstall: Uninstall downloaded apps.
Enabling apps
Launch the Settings app, tap Apps and notifications → All apps →
an app, and then tap ENABLE.
→ Disabled, select
Setting app permissions
For some apps to operate properly, they may need permission to access or use information
on your device. When you open an app, a pop-up window may appear and request access to
certain features or information. Tap ALLOW on the pop-up window to grant permissions to
the app.
To view your app permission settings, launch the Settings app and tap Apps and
notifications → All apps. Select an app and tap Permissions. You can view the app’s
permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app
and tap Apps and notifications → App permissions. Select an item and tap the switches
next to apps to grant permissions.
If you do not grant permissions to apps, the basic features of the apps may not
function properly.
42
Apps and features
Phone
Introduction
Make or answer voice calls.
Making calls
1 Launch the Phone app and enter a phone number.
If the keypad does not appear on the screen, tap
2 Tap
to open the keypad.
to make a voice call.
For dual SIM models, tap
or
to make a voice call.
Access additional options.
Create a new contact.
Add the number to an existing
contact.
Preview the phone number.
Delete a preceding character.
Hide the keypad.
43
Apps and features
Making calls from call logs or contacts list
Swipe to the right on a contact or a phone number to make a call.
Making calls from the locked screen
On the locked screen, drag
outside the circle.
Making an international call
1 Tap to open the keypad if the keypad does not appear on the screen.
2 Tap and hold 0 until the + sign appears.
3 Enter the country code, area code, and phone number, and then tap .
For dual SIM models, enter the country code, area code, and phone number, and then tap
or
.
Receiving calls
Answering a call
When a call comes in, drag
outside the large circle.
Rejecting a call
When a call comes in, drag
outside the large circle.
To send a message when rejecting an incoming call, drag the rejection message bar upwards.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the
the list of missed calls.
icon appears on the status bar. Open the notification panel to view
44
Apps and features
Blocking phone numbers
Block calls from specific numbers added to your block list.
1 Launch the Phone app and tap → Settings → Block numbers.
2 Tap , select contacts, and then tap DONE.
To manually enter a number, tap Enter phone number, enter a phone number, and then
tap .
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers switch to activate the feature.
Options during calls
During a voice call
The following actions are available:
• Add call: Dial a second call. The first call will be put on hold. When you end the second
call, the first call will be resumed.
• Extra volume: Increase the volume.
• Hold: Hold a call.
• Speaker: Activate or deactivate the speakerphone. When using the speakerphone, keep
the device away from your ears. When a Bluetooth headset is connected, tap Sound to
access the available options, such as Bluetooth, Speaker, or Phone.
• Mute: Turn off the microphone so that the other party cannot hear you.
• Keypad: Open or close the keypad.
• : End the current call.
45
Apps and features
Adding a phone number to Contact
Adding a phone number to Contacts from the keypad
1 Launch the Phone app.
2 Enter the number.
If the keypad does not appear on the screen, tap
to open the keypad.
3 Tap CREATE CONTACT to create a new contact, or tap UPDATE EXISTING to add the
number to an existing contact.
Adding a phone number to Contacts from the calls list
1 Launch the Phone app.
2 Tap a phone number → Details.
3 Tap Create contact to create a new contact, or tap Update existing to add the number to
an existing contact.
46
Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
1 Launch the Contacts app, tap
2 Enter contact information.
, and then select a storage location.
Select a storage location.
Add an image.
Enter contact information.
Open more information fields.
Depending on the selected storage location, the types of information you can save
may vary.
3 Tap SAVE.
47
Apps and features
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap
→ Manage contacts → Import/Export contacts →
IMPORT.
2 Select a storage location to import contacts from.
3 Select a storage location to save contacts to.
4 Tick VCF files or contacts to import and tap DONE.
Synching contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your
Google account.
1 Launch the Settings app, tap Accounts → Accounts and select the account to sync with.
2 Tap Sync account and tap the Sync Contacts switch to activate it.
48
Apps and features
Searching for contacts
Launch the Contacts app.
Use one of the following search methods:
• Scroll up or down the contacts list.
• Drag a finger along the index at the right side of the contacts list to scroll through it
quickly.
• Tap the search field at the top of the contacts list and enter search criteria.
Tap the contact’s image, or tap the contact’s name → Details. Then take one of the following
actions:
• : Add to favorite contacts.
• : Make a voice call.
• : Compose a message.
• : Compose an email.
Sharing contacts
You can share contacts with others by using various sharing options.
1 Launch the Contacts app and tap
2 Select contacts and tap SHARE.
3 Select a sharing method.
→ Share.
Deleting contacts
1 Launch the Contacts app and tap
2 Select contacts and tap DELETE.
→ Delete.
To delete contacts one by one, open the contacts list and tap a contact’s image or tap a
contact’s name → Details. Then tap → Delete.
49
Apps and features
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
1 Launch the Messages app and tap
2 Add recipients.
3 Enter a message.
.
Add recipients from the contacts
list.
Edit recipients.
Attach files.
Send the message.
Enter a message.
4 Tap
to send the message.
For dual SIM models, tap
or
to send the message.
50
Apps and features
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
1 Launch the Messages app.
2 On the messages list, select a contact.
3 View your conversation.
To reply to the message, tap Enter message, enter a message, and then tap
or
.
SIM models, tap
. For dual
Setting the message notification
You can change notification sound, display options, and more.
1 Launch the Messages app, tap
→ Settings → Notifications, and then tap the switch to
activate it.
2 Change the notification settings.
51
Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favorite webpages to
access them conveniently.
Browsing webpages
1 Launch the Internet app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
Bookmark the current webpage.
Access additional options.
Refresh the current webpage.
Open the homepage.
View your bookmarks and recent
browsing history.
Move between pages.
Open the browser's tab
manager.
52
Apps and features
Camera
Introduction
Take photos and record videos using Auto mode and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
• Launch the Camera app.
• On the locked screen, drag
outside the circle.
• Some methods may not be available depending on the region or service provider.
• Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.
53
Apps and features
Basic shooting
Taking photos or recording videos
1 Tap the image on the preview screen where the camera should focus.
2 Tap to take a photo or tap to record a video.
Switch between
the front and rear
cameras.
Current mode
Preview
thumbnail
Take a photo.
Record a video.
Camera settings
Quick settings
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out.
• To adjust the brightness of photos or videos, tap the screen. When the adjustment bar
appears, drag on the adjustment bar towards or .
• To capture an image from the video while recording, tap
.
• To change the focus while recording a video, tap where you want to focus. To use auto
focus mode, tap .
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
54
Apps and features
Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from
automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and
exposure setting will be locked. The setting remains locked even after you take a photo.
Using Auto mode
Auto mode allows the camera to evaluate the surroundings and determine the ideal mode
for the photo. You can also take self-portraits with the front camera.
On the preview screen, you can swipe upwards or downwards, or tap
the front or rear camera.
to switch to
Customizing camera settings
Options for current shooting mode
On the preview screen, use the following options.
• : Select a filter effect to use when taking photos.
• : Activate or deactivate the flash.
• : Select the length of the delay before the camera automatically takes a photo.
55
Apps and features
Camera settings
On the preview screen, tap
.
• Picture size (rear) / Picture size (front): Select a resolution for photos. Using a higher
resolution will result in higher quality photos, but they will take up more memory.
• Video size (rear) / Video size (front): Select a resolution for videos. Using a higher
resolution will result in higher quality videos, but they will take up more memory.
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed, such
as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the Internet.
To avoid this, deactivate the location tag setting.
• Press Volume key to: Set the device to use the Volume key to control the shutter.
• Storage location: Select the memory location for storage.
• Reset settings: Reset the camera settings.
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album.
56
Apps and features
Viewing images and videos
Viewing images
1 Launch the Gallery app and tap PICTURES.
2 Select an image.
Access additional options.
Crop the image.
Share the image with others.
Rotate the screen.
Delete the image.
57
Apps and features
Viewing videos
1 Launch the Gallery app and tap PICTURES.
2 Select a video to play. Video files show the
3 Tap to play the video.
icon on the preview thumbnail.
Access additional
options.
Skip to the previous
video. Tap and hold
to rewind.
Skip to the next
video. Tap and
hold to
fast-forward.
Pause and resume
playback.
Rewind or
fast-forward by
dragging the bar.
Change screen
ratio.
Lock the playback
screen.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
58
Apps and features
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the Gallery app, tap ALBUMS, and then select an album.
Deleting images or videos
Deleting an image or a video
Select an image or a video and tap
at the bottom of the screen.
Deleting multiple images and videos
1 On the Gallery screen, tap and hold an image or a video to delete.
2 Tick the images or videos to delete.
3 Tap DELETE.
59
Apps and features
Calendar
Introduction
Manage your schedule by entering upcoming events in your planner.
Creating events
1 Launch the Calendar app and tap
or double-tap a date.
If the date already has saved events in it, tap the date and tap
.
2 Enter event details.
Enter a title.
Set a start and end date for the
event.
Select a calendar to use or sync
with.
Set an alarm.
Enter the location of the event.
Add a note.
Add more details.
3 Tap SAVE to save the event.
60
Apps and features
Syncing events with your accounts
1 Launch the Settings app, tap Accounts → Accounts and select the account to sync with.
2 Tap Sync account and tap the Sync Calendar switch to activate it.
To add accounts to sync with, launch the Calendar app and tap → Manage calendars →
Add account. Then, select an account to sync with and sign in. When an account is added, it
will appear on the list.
Files Go
Access and manage various files stored in the device.
Launch the Files Go app.
View files that are stored in each storage. You can also view files in your device or a memory
card by category.
To search for files or folders, tap
.
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
61
Apps and features
ALARM
Launch the Clock app and tap ALARM.
Setting alarms
Tap
in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap SAVE.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap DISMISS to stop an alarm. If you have previously enabled the snooze option, tap
SNOOZE to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap DELETE.
WORLD CLOCK
Launch the Clock app and tap WORLD CLOCK.
Creating clocks
Tap
and enter a city name or select a city from the cities list.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap DELETE.
62
Apps and features
STOPWATCH
1 Launch the Clock app and tap STOPWATCH.
2 Tap START to time an event.
To record lap times while timing an event, tap LAP.
3 Tap STOP to stop timing.
To restart the timing, tap RESUME.
To clear lap times, tap RESET.
TIMER
1 Launch the Clock app and tap TIMER.
2 Set the duration, and then tap START.
To open the keypad to enter the duration, tap the duration input field.
3 Tap DISMISS when the timer goes off.
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
Rotate the device to landscape orientation to display the scientific calculator. If Auto-rotate is
disabled, tap to display the scientific calculator.
To see the calculation history, tap HISTORY. To close the calculation history panel, tap
KEYPAD.
To clear the history, tap HISTORY → CLEAR HISTORY.
To use the EMI calculator, tap
then tap CALCULATE.
. Enter the total amount, interest rate and set the period, and
63
Apps and features
Radio
Listening to the FM radio
Launch the Radio app.
Before you use this app, you must connect a headset, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
Tap
to turn on the FM radio. Select the radio station you want from the stations list.
Listen to the radio through the
speaker.
Add the current radio station to
the favorites list.
Turn the FM radio on or off.
Access additional options.
Enter radio station frequency
manually.
Search for an available radio
station.
Fine-tune the frequency.
View the list of available stations.
View the list of favorite stations.
Scan and save available stations
automatically.
64
Apps and features
Scanning radio stations
Launch the Radio app.
Tap STATIONS → SCAN, and then select a scan option. The FM radio scans and saves
available stations automatically.
Select the radio station you want from the stations list.
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
1 Launch the Gallery app and select an image.
2 Tap and select a sharing method, such as Bluetooth and message.
When the image is sent to the recipients’ devices, a notification will appear on their devices.
Tap the notification to view or download the image.
65
Apps and features
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labeled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps Go
Find your location on the map, search the world map, and view location information for
various places around you.
Play Music
Discover, listen to, and share music on your device. You can upload music collections stored
on your device to the cloud and access them later.
YouTube Go
Watch or create videos and share them with others.
Google Go
Search quickly for items on the Internet or your device.
Assistant
Search quickly for items by using voice commands.
66
Settings
Introduction
Customize settings for functions and apps. You can make your device more personalized by
configuring various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap Search or
.
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Data usage: Keep track of your data usage amount and customize the settings for the
limitation. Set the device to automatically disable the mobile data connection when the
amount of mobile data you have used reaches your specified limit.
You can also activate the data saver feature to prevent some apps running in the
background from sending or receiving data. Refer to Data saver for more information.
• Airplane mode: Set the device to disable all wireless functions on your device. You can
use only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in airplane
mode.
67
Settings
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
• Mobile networks: Configure your mobile network settings.
• SIM card manager (dual SIM models): Activate your SIM or USIM cards and customize the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
• Location: Change settings for location information permissions.
• Auto turn off connections: Set the device to save battery by turning off Bluetooth, GPS,
and other connections when you are not being used.
• More connection settings: Customize settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
Turn off Wi-Fi to save the battery when not in use.
Connecting to a Wi-Fi network
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
CONNECT.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, select it from the list of networks
and tap FORGET.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
68
Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it.
2 Tap ADVANCED → VIEW MORE → Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
3 Select a device to connect to.
The devices will be connected when the other device accepts the Wi-Fi Direct connection
request.
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes).
Samsung is not responsible for the repercussion of illegal use of the Bluetooth
feature.
69
Settings
Pairing with other Bluetooth devices
1 On the Settings screen, tap Connections → Bluetooth, and then tap the switch to
activate it.
The detected devices will be listed.
2 Select a device to pair with.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option. Refer to the other device’s user manuals.
Your device is visible to other devices while the Bluetooth settings screen is open.
3 Accept the Bluetooth connection request on your device to confirm.
The devices will be connected when the other device accepts the Bluetooth connection
request.
Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media
files, with other Bluetooth devices. The following actions are an example of sending an image
to another device.
1 Launch the Gallery app and select an image.
2 Tap → Bluetooth, and then select a device to transfer the image to.
If your device has paired with the device before, tap the device name without confirming
the auto-generated passkey.
If the device you want to pair with is not in the list, request that the device turns on its
visibility option.
3 Accept the Bluetooth connection request on the other device.
70
Settings
Unpairing Bluetooth devices
1 On the Settings screen, tap Connections → Bluetooth.
The device displays the paired devices in the list.
2 Tap next to the device name to unpair.
3 Tap Unpair.
Data saver
Reduce your data usage by preventing some apps running in the background from sending
or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to
activate it.
When the data saver feature is activated, the
icon will appear on the status bar.
Data saver feature activated
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
71
Settings
Mobile Hotspot and Tethering
Use the device as a mobile hotspot to share the device’s mobile data connection with other
devices when the network connection is not available. Connections can be made via Wi-Fi,
USB, or Bluetooth.
On the Settings screen, tap Connections → Mobile Hotspot and Tethering.
You may incur additional charges when using this feature.
• Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Configure Mobile Hotspot: Configure network settings for mobile hotspot.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
Using the mobile hotspot
Use your device as a mobile hotspot to share your device’s mobile data connection with other
devices.
1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
2 Tap the switch to activate it.
The icon appears on the status bar. Other devices can find your device in the Wi-Fi
networks list.
To set a password for the mobile hotspot, tap Configure Mobile Hotspot and select the
level of security. Then, enter a password and tap SAVE.
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
4 On the connected device, use the device’s mobile data connection to access the Internet.
72
Settings
SIM card manager (dual SIM models)
Activate your SIM or USIM cards and customize the SIM card settings. Refer to Using dual SIM
or USIM cards (dual SIM models) for more information.
On the Settings screen, tap Connections → SIM card manager.
• Calls: Select a SIM or USIM card for voice calls.
• Text messages: Select a SIM or USIM for messaging.
• Mobile data: Select a SIM or USIM card for data services.
• Dual SIM always on: Set the device to allow incoming calls from the other SIM or USIM
card during a call.
When this feature is enabled, you may incur additional charges for call forwarding
depending on the region or service provider.
More connection settings
Customize settings to control other features.
On the Settings screen, tap Connections → More connection settings.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• VPN: Set up and connect to virtual private networks (VPNs).
73
Settings
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
Some printers may not be compatible with the device.
Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.
1 On the Settings screen, tap Connections → More connection settings → Printing →
Add service.
2 Search for a printer plug-in in Play Store.
3 Select a printer plug-in and install it.
4 Select the printer plug-in and tap the switch to activate it.
The device searches for printers that are connected to the same Wi-Fi network as your
device.
5 Select a printer to add.
To add printers manually, tap → Add printer.
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
• This feature is not available in Gallery app.
• Printing methods may vary depending on the content type.
74
Settings
Sounds and vibration
Options
Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.
• Sound mode: Set the device to use sound mode, vibration mode, or Do not disturb.
• Ringtone: Adjust the volume level for call ringtones.
• Media: Adjust the volume level for music and videos.
• Notifications: Adjust the volume level for notifications.
• System: Adjust the volume level for system sounds.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Ringtone: Change the call ringtone.
• Notification sounds: Change the notification sound.
• Do not disturb: Set the device to mute incoming calls, notification sounds, and media,
except for allowed exceptions.
• Touch sounds: Set the device to sound when you select an app or option on the
touchscreen.
• Screen lock sounds: Set the device to sound when you lock or unlock the touchscreen.
• Charging sound: Set the device to sound when it is connected to a charger.
• Vibration feedback: Set the device to vibrate when you tap the buttons on the
navigation bar and for other actions, such as tapping and holding items.
• Dialing keypad tone: Set the device to sound when you tap the buttons on the keypad.
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Settings
Apps and notifications
Manage the device’s apps and change the notification settings for each app.
On the Settings screen, tap Apps and notifications.
• All apps: Access the list of the applications installed on the device and check application
information.
• Notifications: Change the notification method for each app.
• App permissions: View the list of features and apps that have permission to use them.
You can also edit the permission settings. Refer to Setting app permissions for more
information.
• Default apps: Select a default setting for using apps.
• Special access: Set the device to use the app without data restriction.
Display
Options
Change the display settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Outdoor mode: Activate outdoor mode to make the display easier to see in bright
conditions.
• Font size: Change the font size.
• Wallpaper: Select a background image for the Home screen and the locked screen.
• Show battery percentage: Set the device to display the remaining battery life.
• Navigation bar: Change the order of the buttons on the navigation bar.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Screen saver: Set the device to launch a screen saver when the device is charging or
connected to a dock.
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Settings
Smart Manager
The Smart manager provides an overview of the status of your device’s battery, storage,
memory, and performance. You can also automatically optimize the device with a tap of your
finger.
Storage
Memory
Battery
Performance enhancer
Storage
Check the status of the used and available memory.
On the Settings screen, tap Smart Manager → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Managing the memory
To delete residual files, such as cache, tap CLEAN NOW. To delete files or uninstall apps that
you do not use any more, tap USER DATA and select a category. Then, tick items to select and
tap DELETE or UNINSTALL.
To move items from internal storage to SD card, tap Move content to SD card or Move apps
to SD card and select contents or apps.
To delete unnecessary data, such as cache files and ads, tap Auto delete unnecessary data to
free up storage space at a scheduled time.
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Settings
Memory
On the Settings screen, tap Smart Manager → Memory.
To speed up your device by reducing the amount of memory you are using, tick apps from
the apps list, and tap CLEAN NOW.
Battery
Check the remaining battery power to use the device. For devices with low battery levels,
conserve battery power by activating power saving features.
On the Settings screen, tap Smart Manager → Battery.
• BATTERY USAGE: View the amount of battery power consumed by your device.
• Power saving mode: Activate power-saving mode and change the settings for powersaving mode. Refer to Power saving mode for more information.
You cannot receive notifications from apps that use power saving mode.
Performance enhancer
Set the device to put apps in sleep mode. In sleep mode, the selected apps will not use data,
battery, or memory in the background while not in use.
On the Settings screen, tap Smart Manager → Performance enhancer.
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Settings
Lock screen and security
Change the settings for securing the device.
On the Settings screen, tap Lock screen and security.
The available options may vary depending on the screen lock method selected.
• Google Play Protect: Set the device to check for harmful apps and behavior and warn
about potential harm and remove them.
• Find My Device: Activate or deactivate the Find My Mobile feature. Access the Find My
Mobile website (findmymobile.samsung.com) to track and control your lost or stolen
device.
• Security update: View the version of your device’s security system and check for updates.
• Secure startup: Protect your device by setting it to require a screen unlock code when
turning on the device. You must enter the unlock code to start the device and receive
messages and notifications.
• Other security settings: Configure additional security settings.
• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to automatically unlock itself in certain situations.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Contact information: Enter your information that is shown with the clock.
• Notifications: Set whether or not to show notification content on the locked screen and
select which notifications to display.
Accounts
Register and manage accounts, such as your Samsung account or Google account.
On the Settings screen, tap Accounts.
• Accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Backup: Keep your personal information, app data, and settings safe on your device. You
can back up your sensitive information. You must sign in to your Google account to back
up data.
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Settings
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Font size: Change the font size.
• Magnification: Magnify the screen and zoom in on a specific area.
• Large mouse/touchpad pointer: Enlarge the pointer when using an external mouse or
touchpad.
• Negative colors: Reverse the display colors to improve visibility.
• Color adjustment: Adjust the color scheme for the screen when the device determines
that you are color blind or having difficulty reading content.
• High contrast fonts: Adjust the color and outline of fonts to increase the contrast
between the text and the background.
• Mono audio: Enable mono sound when listening to audio with one earbud.
• Google subtitles (CC): Set the device to display closed captions on content supported by
Google and to change the closed caption settings.
• Touch and hold delay: Set the recognition time for tapping and holding the screen.
• Click after pointer stops: Set the device to select an item automatically when you place
the pointer over it.
• End call with Power button: Set the device to end a call when you press the Power
button.
• Text-to-speech: Change the settings for text-to-speech features used when Voice
Assistant is activated, such as languages, speed, and more.
• Accessibility shortcut: Set the device to activate Switch Access or TalkBack when you
press and hold the Volume Up key and the Volume Down key simultaneously.
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Settings
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
System
Customize your device’s system settings or reset the device.
On the Settings screen, tap System.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the following settings to control how the device displays
the time and date.
If the battery remains fully discharged or removed from the device, the time and date
is reset.
• Report diagnostic info to Samsung: Set the device to automatically send the device’s
diagnostic and usage information to Samsung.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings and network settings.
• Software update: View the device’s software version and check for updates.
• About phone: Access your device’s information.
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Settings
Adding device languages
You can add languages to use on your device.
1 On the Settings screen, tap System → Language and input → Language → Add
language.
2 Select a language to add.
3 To set the selected language as the default language, tap SET AS DEFAULT. To keep the
current language setting, tap KEEP CURRENT.
The selected language will be added to your languages list. If you changed the default
language, the selected language will be added to the top of the list.
To change the default language from your languages list, drag next to a language and
move it to the top of the list. If an app does not support the default language, the next
supported language in the list will be used.
Security updates information
Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit security.samsungmobile.com.
The website supports only some languages.
Checking your device’s IMEI information
The International Mobile Equipment Identity (IMEI) is a unique number assigned to your
device. You can check whether your device was reported as stolen or lost prior to buying it
using the IMEI number.
To view your device’s IMEI number, enter *#06# on the dialing keypad or access your device’s
Settings app.
This feature may not be supported by some devices.
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Appendix
Troubleshooting
Before contacting a Samsung Service Center, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
Your device displays network or service error messages
• When you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact
your service provider.
Your device does not turn on
When the battery is completely discharged, your device will not turn on. Fully charge the
battery before turning on the device.
• The battery may not be inserted properly. Insert the battery again.
• Wipe both gold-colored contacts and insert the battery again.
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Appendix
The touchscreen responds slowly or improperly
• If you attach a screen protector or optional accessories to the touchscreen, the
touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Center.
Your device freezes or encounters a fatal error
Try the following solutions. If the problem is still not resolved, contact a Samsung Service
Center.
Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it
on again.
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap System → Reset → Factory data reset → RESET →
DELETE ALL. Before performing the factory data reset, remember to make backup copies of
all important data stored in the device.
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Appendix
Calls are not connected
• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialing.
• Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
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Appendix
The battery does not charge properly (For Samsung-approved
chargers)
• Ensure that the charger is connected properly.
• If the battery terminals are dirty, the battery may not charge properly or the device may
turn off. Wipe both gold-colored contacts and try charging the battery again.
The battery depletes faster than when first purchased
• When you expose the device or the battery to very cold or very hot temperatures, the
useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS,
games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera
app. If you receive error messages when launching the camera, try the following:
• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these
tips, contact a Samsung Service Center.
Photo quality is poorer than the preview
• The quality of your photos may vary, depending on the surroundings and the
photography techniques you use.
• If you take photos in dark areas, at night, or indoors, image noise may occur or images
may be out of focus.
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Appendix
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your
device, try the following:
• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is
DRM-protected, ensure that you have the appropriate license or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported,
such as DivX or AC3, install an app that supports it. To confirm the file formats that your
device supports, visit www.samsung.com.
• Your device supports photos and videos captured with the device. Photos and videos
captured by other devices may not work properly.
• Your device supports multimedia files that are authorized by your network service
provider or providers of additional services. Some content circulated on the Internet,
such as ringtones, videos, or wallpapers, may not work properly.
Bluetooth is not working well
If another Bluetooth device is not located or there are connection problems or performance
malfunctions, try the following:
• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum
Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth
switch to re-activate it.
• On your device, launch the Settings app, tap System → Reset → Reset network
settings → RESET SETTINGS to reset network settings. You may lose registered
information when performing the reset.
If the tips above do not solve the problem, contact a Samsung Service Center.
A connection is not established when you connect the device to a
computer
• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.
• If you are a Windows XP user, ensure that you have Windows XP Service Pack 3 or higher
installed on your computer.
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Appendix
Your device cannot find your current location
GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi
or a mobile network to find your current location in these situations.
Data stored in the device has been lost
Always make backup copies of all important data stored in the device. Otherwise, you cannot
restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in
the device.
A small gap appears around the outside of the device case
• This gap is a necessary manufacturing feature and some minor rocking or vibration of
parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.
There is not enough space in the device’s storage
Delete unnecessary data, such as cache, using the Smart manager or manually delete unused
apps or files to free up storage space.
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Copyright
Copyright © 2018 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing
in any information storage and retrieval system, without the prior written permission of
Samsung Electronics.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Protected Setup™, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are
registered trademarks of the Wi-Fi Alliance.
• All other trademarks and copyrights are the property of their respective owners.