Samsung 24'' HD Flat TV K4000 Series 4 User Manual

USER MANUAL
4 SERIES
Thank you for purchasing this Samsung product.
To receive more complete service, please register your product at www.samsung.com/register
Model_________________Serial No._______________________
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Warning! Important Safety Instructions
Please read the Safety Instructions before using your TV.
CAUTION
Class II product: This symbol indicates that it does
not require a safety connection to electrical earth
(ground).
RISK OF ELECTRIC SHOCK DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK). THERE ARE NO USER
SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO
QUALIFIED PERSONNEL.
AC voltage: This symbol indicates that the rated
voltage marked with the symbol is AC voltage.
This symbol indicates that high voltage is present
inside. It is dangerous to make any kind of contact
with any internal part of this product.
DC voltage: This symbol indicates that the rated
voltage marked with the symbol is DC voltage.
This symbol indicates that this product has included
important literature concerning operation and
maintenance.
Caution, Consult Instructions for use: This symbol
instructs the user to consult the user manual for
further safety related information.
The slots and openings in the cabinet and in the back or bottom are provided for necessary ventilation. To ensure reliable operation of this
apparatus and to protect it from overheating, these slots and openings must never be blocked or covered.
NN Do not place this apparatus in a confined space, such as a bookcase or built-in cabinet, unless proper ventilation is provided.
NN Do not place this apparatus near or over a radiator or heat register, or where it is exposed to direct sunlight.
NN Do not place vessels (vases etc.) containing water on this apparatus, as this can result in a fire or electric shock.
Do not expose this apparatus to rain or place it near water (near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement, or near a
swimming pool etc.). If this apparatus accidentally gets wet, unplug it and contact an authorized dealer immediately.
This apparatus uses batteries. In your community, there might be environmental regulations that require you to dispose of these batteries
properly. Please contact your local authorities for disposal or recycling information.
Do not overload wall outlets, extension cords or adaptors beyond their capacity, since this can result in fire or electric shock.
Power-supply cords should be placed so that they are not likely to be walked on or pinched by items placed upon or against them. Pay particular
attention to cords at the plug end, at wall outlets, and at the point where they exit from the appliance.
To protect this apparatus from a lightning storm, or when left unattended and unused for long periods of time, unplug it from the wall outlet and
disconnect the antenna or cable system. This will prevent damage to the set due to lightning and power line surges.
Before connecting the AC power cord to the DC adaptor outlet, make sure that the voltage designation of the DC adaptor corresponds to the local
electrical supply.
Never insert anything metallic into the open parts of this apparatus. This may cause a danger of electric shock.
To avoid electric shock, never touch the inside of this apparatus. Only a qualified technician should open this apparatus.
Be sure to plug in the power cord until it is firmly seated. When unplugging the power cord from a wall outlet, always pull on the power cord's
plug. Never unplug it by pulling on the power cord. Do not touch the power cord with wet hands.
If this apparatus does not operate normally - in particular, if there are any unusual sounds or smells coming from it - unplug it immediately and
contact an authorized dealer or service center.
Be sure to pull the power plug out of the outlet if the TV is to remain unused or if you are to leave the house for an extended period of time
(especially when children, elderly or disabled people will be left alone in the house).
NN Accumulated dust can cause an electric shock, an electric leakage, or a fire by causing the power cord to generate sparks and heat or by
causing the insulation to deteriorate.
Be sure to contact an authorized service center for information if you intend to install your TV in a location with heavy dust, high or low
temperatures, high humidity, chemical substances, or where it will operate 24 hours a day such as in an air port, a train station, etc. Failure to do
so may lead to serious damage to your TV.
Use only a properly grounded plug and wall outlet.
NN An improper ground may cause electric shock or equipment damage. (Class l Equipment only.)
To turn off this apparatus completely, disconnect it from the wall outlet. Be sure to have the wall outlet and power plug readily accessible.
Store the accessories (battery, etc.) in a location safely out of the reach of children.
Do not drop or strike the product. If the product is damaged, disconnect the power cord and contact a service center.
To clean this apparatus, unplug the power cord from the wall outlet and wipe the product with a soft, dry cloth. Do not use any chemicals such as
wax, benzene, alcohol, thinners, insecticide, air fresheners, lubricants, or detergents. These chemicals can damage the appearance of the TV or
erase the printing on the product.
Do not expose this apparatus to dripping or splashing.
Do not dispose of batteries in a fire.
Do not short-circuit, disassemble, or overheat the batteries.
There is danger of an explosion if you replace the batteries used in the remote with the wrong type of battery. Replace only with the same or
equivalent type.
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What's in the Box?
Remote Control & Batteries (AAA x 2)
Warranty Card / Regulatory Guide (Not available in some
locations)
User Manual
Power Cord
NN Make sure that the following items are included with your TV. If there are any items missing, contact your local dealer.
NN The colors and shapes of the items differ with the model.
NN Cables not supplied with this product can be purchased separately.
NN Open the box and check for any accessory items hidden behind or inside the packing materials.
Warning: Screens can be damaged from direct pressure when handled
incorrectly. We recommend lifting the TV at the edges, as shown.
Don't Touch
This Screen!
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The Standard Remote Control
Turns the TV on and off.
Displays and selects the available
video sources.
Gives direct access to channels.
Selects additional digital channels being broadcast by the same
digital station. For example, to select
channel ‘54-3’, press ‘54’, then press
‘-’ and ‘3’.
Returns to the previous channel.
Cuts off the sound temporarily.
Adjusts the volume.
Changes channels.
Displays channel lists on the screen.
View the Media Play.
Displays the Electronic Program
Guide (EPG).
GUIDE
MEDIA.P
Quickly select frequently used
functions.
Displays information on the TV
screen.
Selects the on-screen menu items
and changes the values seen on the
menu.
Exits the menu.
Returns to the previous menu.
E-MANUAL: Displays the e-Manual.
Use these buttons according to the
directions on the TV's screen.
FUTEBOL
E-MANUAL
PIC SIZE
PIC SIZE: Changes the picture size.
Use these buttons with a specific
feature and according to the directions on the TV's screen.
¥:Turns the Soccer Mode on or off.
NN The button names above may be differ from the actual names.
NN The remote control may differ by its model.
NN This remote control has Braille points on the Power, Channel, Volume, and Enter buttons and can be used by visually
impaired persons.
Installing batteries into the remote control
Match the polarity of the batteries to the symbols on the battery compartment.
NN Use the remote control within 7m of the TV.
NN Bright light may affect the performance of the remote control. Avoid using near bright
fluorescent lights or neon signs.
NN The color and shape of the remote may vary depending on the model.
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Viewing the Control Panel
The TV's Controller on the bottom right side of the TV, lets you control the TV without the remote control.
Selecting the Media Play
Selecting a Source
Selecting the Menu
Function menu
TV Controller
Return
Remote control sensor
Power off
NN The product color and shape may vary depending on the model.
NN Exits the menu when pressing the controller more than 1 second.
NN When selecting the function by moving the controller to the up/down/left/ right directions, be sure not to press the
controller. If you press it first, you cannot operate it to move the up/down/left/right directions.
Setup (Initial Setup)
When the TV is initially powered on, a sequence of on-screen prompts will assist in configuring basic settings. Press the
POWERP button. Set the initial setup following instructions that the TV guides.
NN Setup is available only when the Source is set to TV.
NN To start the Setup, enter the password using the remote control. The default password is 0-0-0-0.
If You Want to Reset This Feature...
MENUm > System > Setup > ENTERE
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Making Connections
Connect your TV to an antenna or cable connection, and then connect your peripherals. When done, connect the power
cord to the TV, and then connect the power cord to an AC wall outlet. If you are connecting your TV to a cable or satellite
box using HDMI, Component, or Composite connections, you do not need to connect the ANT IN jack to an antenna or a
cable connection.
• For the best picture and audio quality, connect digital devices using an HDMI cable.
• If you connect an external device to the TV that uses an older version of HDMI, the video and audio may not work. If this
occurs, ask the manufacturer of the device about the HDMI version and, if it is out of date, request an upgrade.
• Be sure to purchase a certified HDMI cable. Otherwise, the picture may not display or a connection error may occur.
• PC/DVI AUDIO IN input is not supported.
• For an HDMI to DVI cable connection, you must use the HDMI IN (DVI) jack.
• If an HDMI to DVI cable is connected to the HDMI IN (DVI) port, the audio does not work.
• For PCs with DVI video out jacks, use an HDMI to DVI cable to connect the DVI out on the PC to the HDMI IN (DVI) jack on
the TV. Use the PC's speakers for audio.
• The HDD (Hard Disk Drive) connected to USB is not supported.
Display Modes (HDMI/DVI Input)
Optimal resolution is 1366 x 768@60Hz.
Mode
Resolution
Horizontal Frequency
(KHz)
Vertical Frequency
(Hz)
Pixel Clock Frequency
(MHz)
Sync Polarity
(H / V)
IBM
720 x 400
31.469
70.087
28.322
-/+
640 x 480
35.000
66.667
30.240
-/-
832 x 624
49.726
74.551
57.284
-/-
MAC
VESA DMT
640 x 480
31.469
59.940
25.175
-/-
640 x 480
37.861
72.809
31.500
-/-
640 x 480
37.500
75.000
31.500
-/-
800 x 600
37.879
60.317
40.000
+/+
800 x 600
48.077
72.188
50.000
+/+
800 x 600
46.875
75.000
49.500
+/+
1024 x 768
48.363
60.004
65.000
-/-
1024 x 768
56.476
70.069
75.000
-/-
1024 x 768
60.023
75.029
78.750
+/+
1280 x 720
45.000
60.000
74.250
+/+
1366 x 768
47.712
59.790
85.500
+/+
NN The interlace mode is not supported.
NN The set might operate abnormally if a non-standard video format is selected.
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Changing the Input Source
Source
Use to select TV or other external input sources such as DVD / Blu-ray players / cable box / STB
satellite receiver connected to the TV.
1. Press the SOURCE button on your remote.
2. Select a desired external input source.
• TV / HDMI / DVI / AV / Component
NN In the Source, connected inputs will be highlighted.
NN PC(D-Sub) input is not supported. If you want to connect PC to the TV, use DVI input.
How to use Edit Name
In the Source, press the TOOLS button, and then you can set an external input sources name you want.
• VCR / DVD / Cable STB / Satellite STB / PVR STB / AV Receiver / Game / Camcorder / PC / DVI PC / DVI Devices / TV
/ IPTV / Blu-ray / HD DVD / DMA: Name the device connected to the input jacks to make your input source selection
easier.
NN When connecting a PC to the HDMI IN (DVI) port with HDMI cable, you should set the TV to PC mode under Edit
Name.
NN When connecting a PC to the HDMI IN (DVI) port with HDMI to DVI cable, you should set the TV to DVI PC mode
under Edit Name.
NN When connecting an AV devices to the HDMI IN (DVI) port with HDMI to DVI cable, you should set the TV to DVI
Devices mode under Edit Name.
Information
You can see detailed information about the connected external device.
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How to View the e-Manual
E-MANUAL
You can find instructions for your TV’s features in the e-Manual in your TV. To use, press the
E-MANUAL button on your remote. Move the cursor using the up/down/right/left buttons to
highlight a category, then a topic, and then press the ENTERE button. The e-Manual displays the
page you want to see.
You can also access it through the menu:
MENUm > Support > e-Manual > ENTERE
NN If you want to return to the e-Manual, press the E-MANUAL button on your remote.
NN You can not use the Try Now function if the menu is not activated.
Screen Display
TV Screen: Displays the program,
movie, video, etc. you are currently
watching.
The category list. Press l or r
button to select the category
you want.
Basic Features
Changing the Preset Picture Mode
Adjusting Picture Settings
Changing the Picture Options
Changing the Preset Sound Modes
Adjusting Sound Settings
} Index E Enter
e Exit
Displays the sub-menu list.
Use the arrow buttons on your
remote to move the cursor.
Press the ENTERE button to
select the sub-menu you want.
Operation Buttons:
} Blue (Index): Displays index screen.
E Enter: Select a category or sub-menu.
e Exit: Exit the e-Manual.
How to toggle between an e-Manual topic and the corresponding OSD
menu(s).
Picture
Basic Features > Changing the Preset Picture Mode (1/1)
Try Now
E-MANUAL
Picture Mode
Standard
• Backlight
10
• Contrast
95
• Brightness
45
• Sharpness
50
• Color
• Tint (G/R)
a Try Now b Home { Zoom } Index L Page e Exit
50
G50
R50
NN This function is not enabled in some menus.
Method 1
Method 2
1. If you want to use the menu that corresponds to an
e-Manual topic, press the red button to select Try
Now.
2. To return to the e-Manual screen, press the
E-MANUAL button.
1. Press the ENTERE button when a topic is displayed.
“Do you want to execute this?” appears. Select Yes,
and then press the ENTERE button. The OSD
window appears.
2. To return to the e-Manual screen, press the
E-MANUAL button.
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Viewing the Contents
Basic Features > Changing the Preset Picture Mode (1/1)
Contents Area: Contains the topic
contents if you selected a sub-menu.
To move to the previous or next page,
press the l or r button.
a Try Now b Home { Zoom } Index L Page e Exit
Operation Buttons:
a Red (Try Now): Displays the OSD menu that corresponds to the topic. To return to the e-Manual screen,
press the E-MANUAL button.
b Green (Home): Moves to the e-Manual home screen.
{ Yellow (Zoom): Magnifies a screen.
} Blue (Index): Displays the Index screen.
L (Page): Moves to previous or next page.
e (Exit): Exit the e-Manual.
Using the Zoom mode
When you are viewing an e-Manual instruction page,
press the { (Zoom) button to magnify the screen. You
can scroll through the magnified screen by using the u
or d buttons.
NN To return to the screen to normal size, press the
RETURN button.
U Move
R Return
How to search for a topic on the index page
1. To search for a topic, press the left or right arrow button to select a letter. The Index displays a list of topics and
keywords that begin with the letter you selected.
2. Press the up or down arrow button to select a topic or keyword you want, and then press the ENTERE button to
select a topic you want to see.
3. The e-Manual page with the topic appears.
NN To close the Index screen, press the RETURN button.
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Troubleshooting and Maintenance
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting
tips apply, visit samsung.com, then click on Support, or call Samsung customer service.
Poor picture
• First of all, please perform the Picture Test and confirm that your TV is properly displaying the test image.
NN go to MENU > Support > Self Diagnosis > Picture Test
• If the test image is properly displayed, the poor picture may be caused by the source or signal.
The TV image does not look as good as it did in the store.
• If you have an analog Cable or Satellite box, upgrade to a digital cable or Satellite box. Use HDMI or Component cables
to deliver HD (high definition) picture quality.
• Cable or Satellite box subscribers: Try HD stations from the channel line up.
• Aerial connection: Try HD stations after performing auto tuning.
• Many HD channels are up scaled from SD(Standard Definition) contents.
• Adjust the Cable or Satellite box video output resolution to 1080i or 720p.
• Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the
signal.
The picture is distorted: macroblock error, small block, dots, pixelization.
• Compression of video contents may cause picture distortion, especially in fast moving pictures such as sports and
action movies.
• Low signal level can cause picture distortion. This is not a TV problem.
• Mobile phones used close to the TV (up to 3.3 ft) may cause noise in picture on analog and digital TV.
Color is wrong or missing.
• If you’re using component connection, make sure the component cables are connected to the correct jacks. Incorrect or
loose connections may cause color problems or a blank screen.
There is poor color or brightness.
• Adjust the Picture options in the TV menu. (go to Picture Mode / Color / Brightness / Sharpness)
• Adjust Energy Saving option in the TV menu (go to MENU > System > Eco Solution > Energy Saving)
• Try resetting the picture to view the default picture setting. (go to MENU > Picture > Reset Picture)
• There is a dotted line on the edge of the screen.
• If the picture size is set to Screen Fit, change it to 16:9.
• Change cable or Satellite box resolution.
The picture is black and white.
• If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the
TV.
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When changing channels, the picture freezes or is distorted or delayed.
• If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box reboots. It may
take up to 20 minutes)
• Set output resolution of the cable box to 1080i or 720p.
Sound Problem
• First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
NN go to MENU > Support > Self Diagnosis > Sound Test
• If the audio is OK, the sound problem may be caused by the source or signal.
There is no sound or the sound is too low at maximum volume.
• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.
The picture is good but there is no sound.
• Set the Speaker Select option to TV Speaker in the Sound menu.
• If you are using an external device, make sure the audio cables are connected to the correct audio input jacks on the TV.
• If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s
audio option to HDMI when you have a HDMI connected to your TV).
• If you are using a DVI to HDMI cable, a separate audio cable is required.
• Reboot the connected device by reconnecting the device’s power cable.
The speakers are making an inappropriate noise.
• Check the cable connections. Make sure a video cable is not connected to an audio input.
• For Antenna or Cable connections, check the signal information. Low signal level may cause sound distortion.
No Picture, No Video
The TV will not turn on.
• Make sure the AC power cord is securely plugged into the wall outlet and the TV.
• Make sure the wall outlet is working.
• Try pressing the POWER button on the TV to make sure the problem is not the remote control. If the TV turns on, refer to
‘Remote control does not work’ below.
The TV turns off automatically.
• Ensure the Sleep Timer is set to Off in the System menu.
• If your PC is connected to the TV, check your PC power settings.
• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
• When watching TV from an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there is no signal.
There is no picture/video
• Check cable connections. (remove and reconnect all cables connected to the TV and external devices).
• Set your external device’s (Cable or Satellite box, DVD, Blu-ray etc) video outputs to match the connections to the TV
input. For example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.
• Make sure your connected devices are powered on.
• Be sure to select the TV’s correct source by pressing the SOURCE button on the remote control.
• Reboot the connected device by reconnecting the device’s power cable.
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Antenna(Air / Cable) Connection
The TV is not receiving all channels.
• Make sure the coaxial cable is connected securely.
• Please try Setup (Initial setup) to add available channels to the channel list. Go to MENU > System > Setup (Initial setup)
and wait for all available channels to be stored.
• Verify the Antenna is positioned correctly.
No Caption on digital channels.
• Check Caption setup menu.
• Some channels may not have caption data.
The picture is distorted: macroblock, error, small block, dots, pixelization.
• Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and
action movies.
• A low signal can cause picture distortion. This is not a TV problem.
Others
The picture will not display in full screen.
• HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.
• Black bars on Top & Bottom will be shown on movies that have aspect ratios different from your TV.
• Adjust picture size option on your external device or TV to full screen.
The remote control does not work.
• Replace the remote control batteries with correct polarity (+/–).
• Clean the transmission window located on the top of the remote control.
• Try pointing the remote control directly at the TV from 5~6 feet away.
The Cable or Satellite box remote control does not turn the TV on or off, or adjust the volume.
• Program the Cable or Satellite box remote control to the operate the TV. Refer to the Cable or Satellite box user manual
for SAMSUNG TV code.
A “Mode Not Supported” message appears.
• Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to
resolution settings in this manual.
Caption on TV menu is greyed out.
• Caption can not be selected in the TV menu when connected via HDMI or Component.
• Caption must be activated on the external device.
There is a plastic smell from the TV.
• This smell is normal and will dissipate over time.
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TV Signal Information is unavailable in the Self Diagnosis Test menu.
• This function is only available with digital channels from an Antenna / RF / Coax connection.
TV is tilted to the right or left side.
• Remove the stand base from the TV and reassemble it.
There are difficulties assembling stand base.
• Make sure the TV is placed on a flat surface. if you cannot remove the screws from the TV, please use a magnetized
screw driver.
The Broadcasting menu is grey out (unavailable).
• The Broadcasting menu is only available when the TV source is selected.
Your settings are lost after 5 minutes or every time the TV is turned off.
• If TV is in the Store Demo mode, it will reset audio and picture settings every 5 minutes. If you want to change the
settings from Store Demo mode to Home Use, press the SOURCE button to select TV mode, and go to MENU > Support >
Use Mode.
You have intermittent loss of audio or video.
• Check the cable connections and reconnect them.
• Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are flexible enough for
long term use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.
The PIP menu is not available.
• PIP functionality is only available when you are using a HDMI or components source.
You see small particles when you look closely at the edge of the frame of the TV.
• This is part of the product’s design and is not a defect.
POP (TV’s internal banner ad) appears on the screen.
• Go to MENU > Support > Use Mode, and then select Home Use.
The message “This file may not be playable properly.” appears.
• This may appear because of high bit rate of content. Content generally will play but could experience some playability
issue.
NN Some functions and pictures shown in this manual are available on specific models only.
NN You can keep your TV in optimum operating condition by upgrading to the latest firmware (www.samsung.com >
support) by USB.
NN This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However,
there may be a few bright or dark pixels on the screen. These pixels will have no impact on the performance of the
product.
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Anti-theft Kensington Lock
The Kensington Lock is not supplied by Samsung. It is a device used to physically fix the system when using it in a public
place. The appearance and locking method may differ from the illustration depending on the manufacturer. Refer to the
manual provided with the Kensington Lock for additional information on proper use.
NN Please find a “K” icon on the rear of the TV. A Kensington slot is beside the “K” icon.
NN The position and color may differ depending on the model.
To lock the product, follow these steps:
1. Wrap the Kensington lock cable around a large, stationary object such as
desk or chair.
2. Slide the end of the cable with the lock attached through the looped end
of the Kensington lock cable.
3. Insert the locking device into the Kensington slot on the product.
<Optional>
4. Lock the lock.
NN These are general instructions. For exact instructions, see the User manual supplied with the locking device.
NN The locking device has to be purchased separately.
NN The location of the Kensington slot may be different depending on the TV model.
Caring for the TV
−−
If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean the debris
off before watching TV.
−−
The exterior and screen of the TV can get scratched during cleaning. Be sure to wipe the exterior and screen carefully
using a soft cloth to prevent scratches.
• Do not spray water or any liquid directly onto the TV. Any liquid that
goes into the product may cause a failure, fire, or electric shock.
• Turn off the TV, then gently wipe away smudges and fingerprints on
the screen with a micro-fiber cloth. Clean the body of the TV with
a soft cloth dampened with a small amount of water. Do not use
flammable liquids (benzene, thinners, etc.) or a cleaning agent. For
stubborn smudges, spray a small amount of screen cleaner on the
cloth.
Still image warning
Avoid displaying still images (such as jpeg picture files), still image elements (such as TV channel logos, stock or news
crawls at the screen bottom etc.), or programs in panorama or 4:3 image format on the screen. If you constantly display
still pictures, it can cause image burn-in on the LED screen and affect image quality. To reduce the risk of this adverse
effect, please follow the recommendations below:
• Avoid displaying the same TV channel for long periods.
• Always try to display any image in full screen. Use the picture format menu of the TV set for the best possible match.
• Reduce brightness and contrast to avoid the appearance of after-images.
• Use all TV features designed to reduce image retention and screen burn. Refer to the e-Manual for details.
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TV Installation
Mounting the TV on a wall
If you mount this TV on a wall, follow the instructions exactly as set out by the manufacturer. Unless
it is correctly mounted, the TV may slide or fall and cause serious injury to a child or adult and serious
damage to the TV.
You can mount the TV on the wall using a wall mount kit (sold separately).
Wall mount
bracket
TV
C
Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you choose to
install the wall mount on your own.
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VESA wall mount kit notes and specifications
You can install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces
other than plaster board, contact your nearest dealer for additional information. If you install the TV on a ceiling or
slanted wall, it may fall and result in severe personal injury.
Standard dimensions for wall mount kits are shown in the table below.
If you are installing a third-party wall mount, note that the length of the screws you can use to attach the TV to the wall
mount is shown in column C in the table below.
TV size in inches
24
(23.5 measured diagonally)
VESA screw hole specs
(A * B) in millimeters
C (mm)
Standard Screw
Quantity
75 x 75
12
M4
4
Do not install your wall mount kit while your TV is turned on. This may result in personal injury from
electric shock.
• Do not use screws that are longer than the standard dimension or do not comply with the VESA standard
screw specifications. Screws that are too long may cause damage to the inside of the TV set.
• For wall mounts that do not comply with the VESA standard screw specifications, the length of the
screws may differ depending on the wall mount specifications.
• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall
mount is used or the consumer fails to follow the product installation instructions.
• Do not mount the TV at more than a 15 degree tilt.
• Always have two people mount the TV onto a wall.
Providing proper ventilation for your TV
When you install your TV, maintain a distance of at least 10 cm between the TV and other objects (walls, cabinet sides,
etc.) to ensure proper ventilation. Failing to maintain proper ventilation may result in a fire or a problem with the
product caused by an increase in its internal temperature.
When you install your TV with a stand or a wall mount, we strongly recommend you use parts provided by Samsung
Electronics only. Using parts provided by another manufacturer may cause difficulties with the product or result in
injury caused by the product falling.
Installation with a stand
Installation with a wall mount
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
10 cm
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Safety Precaution: Securing the TV to the wall
Caution: Pulling, pushing, or climbing on the TV may cause the TV to fall. In
particular, ensure your children do not hang on or destabilize the TV. This action
may cause the TV to tip over, causing serious injuries or death. Follow all safety
precautions provided in the Safety Flyer included with your TV. For added stability
and safety, you can purchase and install the anti-fall device as described below.
Never place a television set in an unstable location. A television set may fall, causing serious personal
injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such
as:
• Using cabinets or stands recommended by the manufacturer of the television set.
• Only using furniture that can safely support the television set.
• Ensuring the television set is not overhanging the edge of the supporting furniture.
• Not placing the television set on tall furniture (for example, cupboards or bookcases) without anchoring
both the furniture and the television set to a suitable support.
• Not placing the television set on cloth or other materials that may be located between the television set
and supporting furniture.
• Educating children about the dangers of climbing on furniture to reach the television set or its controls.
If your existing television set is being retained and relocated, the same considerations as above should
be applied.
Preventing the TV from falling
1. Put the screws into one set of brackets, and then firmly fasten them to
the wall. Confirm that the screws are firmly attached to the wall.
NN You may need additional material such as wall anchors depending on
the type of wall.
2. Put the screws into a second set of brackets, and then fasten the screws
to the TV.
NN Screws may not be supplied with the product. In this case, please
purchase the screws of the following specifications.
3. Connect the brackets fixed to the TV and the brackets fixed to the wall
with a durable, heavy-duty string, and then tie the string tightly.
NN Install the TV near the wall so that it does not fall backwards.
NN Connect the string so that the brackets fixed to the wall are at the
same height as or lower than the brackets fixed to the TV.
WALL
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Specifications and Other Information
Specifications
Display Resolution
1366 x 768
Environmental Considerations
Operating Temperature
50°F to 104°F (10°C to 40°C)
Operating Humidity
10% to 80%, non-condensing
Storage Temperature
-4°F to 113°F (-20°C to 45°C)
Storage Humidity
5% to 95%, non-condensing
Sound (Output)
6W
Model Name
UN24K4000
Screen Size
24˝ Class
(Diagonal)
(23.5 measured diagonally)
Power Consumption
Normal operation
38 W
Standby
0.30
Dimensions (W x H x D)
Body
561.9 x 345.2 x 66.2 mm
With stand
561.9 x 391.6 x 192.0 mm
Weight
Without Stand
3.9 kg
With Stand
4.1 kg
NN The design and specifications are subject to change without prior notice.
NN The actual appearance of the TV may differ from the images in this manual, depending on the model.
NN For information about the power supply, and more information about power consumption, refer to the label attached to
the product.
NN The above stated weight may be vary according to area.
Decreasing power consumption
When you shut the TV off, it enters Standby mode. In Standby mode, it continues to draw a small amount of power. To
decrease power consumption, unplug the power cord when you don't intend to use the TV for a long time.
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Licenses
DivX Certified® to play DivX® video up to HD 1080p, including premium content.
DivX®, DivX Certified® and associated logos are trademarks of DivX, LLC and are used
under license.
This DivX Certified® device has passed rigorous testing to ensure it plays DivX® video.
To play purchased DivX movies, first register your device at vod.divx.com. Find your
registration code in the DivX VOD section of your device setup menu.
Covered by one or more of the following U.S. patents:
7,295,673; 7,460,668; 7,515,710; 8,656,183; 8,731,369; RE45,052.
For DTS patents, see http://patents.dts.com. Manufactured under license from DTS, Inc.
DTS, the Symbol, DTS in combination with the Symbol, DTS Premium Sound, DTS Digital
Surround, and DTS Express are registered trademarks or trademarks of DTS, Inc. in the
United States and/or other countries.
© DTS, Inc. All Rights Reserved.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are
trademarks or registered trademarks of HDMI Licensing LLC in the United States and other
countries.
Open Source License Notice
Open Source used in this product can be found on the following webpage.
(http://opensource.samsung.com) Open Source License Notice is written only English.
Important Warranty Information Regarding Television Format Viewing
NN See the warranty card for more information on warranty terms.
Wide screen format LED Displays (16:9, the aspect ratio of the screen width to height) are primarily designed to view
wide screen format full-motion video. The images displayed on them should primarily be in the wide screen 16:9 ratio
format, or expanded to fill the screen if your model offers this feature and the images are constantly moving. Displaying
stationary graphics and images on screen, such as the dark sidebars on no expanded standard format television video
and programming, should be limited to no more than 5% of the total television viewing per week.
Additionally, viewing other stationary images and text such as stock market reports, video game displays, station
logos, web sites or computer graphics and patterns, should be limited as described above for all televisions. Displaying
stationary images that exceed the above guidelines can cause uneven aging of LED Displays that leave subtle, but
permanent burned-in ghost images in the LED picture. To avoid this, vary the programming and images, and primarily
display full screen moving images, not stationary patterns or dark bars. On LED models that offer picture sizing
features, use these controls to view different formats as a full screen picture.
Be careful in the selection and duration of television formats used for viewing. Uneven LED aging as a result of format
selection and use, as well as burned in images, are not covered by your Samsung limited warranty.
WARNING - TO PREVENT THE SPREAD OF FIRE, KEEP CANDLES OR OTHER ITEMS WITH OPEN
FLAMES AWAY FROM THIS PRODUCT AT ALL TIMES.
* Figures and illustrations in this User Manual are provided for reference only and may differ from the
actual product appearance. Product design and specifications may change without notice.
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Subtitle and Media Contents file formats, and Codec
Supported Videos Formats
File Extention
Container
*.avi / *.mkv
AVI
*.asf / *.wmv
MKV
*.mp4 / *.3gp
ASF
*.vro / *.mpg
MP4
*.mpeg / *.ts
3GP
*.tp / *.trp
VRO
*.mov / *.flv
VOB
*.vob / *.svi
PS
*.divx
TS
Video Codec
Resolution
Divx 3.11 / 4 / 5 / 6
MPEG4 SP/ASP
H.264 BP/MP/HP
Motion JPEG
Window Media Video
v9
MPEG2
Frame rate
(fps)
1920 x 1080
640 x 480
Bit rate
(Mbps)
Audio Codec
30
Dolby Digital
8
ADPCM(IMA, MS)
LPCM
AAC
HE-AAC
6~30
WMA
1920 x 1080
30
Dolby Digital Plus
MPEG(MP3)
DTS (Core)
MPEG1
G.711(A-Law,
μ-Law)
Other Restrictions
NN Codecs may not function properly if there is a problem with the content.
NN Video content does not play or does not play correctly if there is an error in the content or container.
NN Sound or video may not work if they have standard bit rates/frame rates above the TV’s compatibility ratings.
NN If the Index Table is has an error, the Seek (Jump) function will not work.
NN When playing video over a network connection, the video may not play smoothly because of data transmission speeds.
NN While the TV is playing a video at the bit rate of 10 Mbps or higher, the menu screens may be displayed slowly.
NN Some USB/digital camera devices may not be compatible with the TV.
Video decoder
Audio decoder
• Supports up to H.264, Level 4.1 (FMO/ASO/RS are not
supported.)
• VC1 AP L4 is not supported.
• GMC 2 or higher is not supported.
• WMA 10 Pro supports up to 5.1 channels.
• WMA lossless audio is not supported.
• Vorbis supports up to 2ch.
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Supported Subtitle Formats
External
Internal
Name
File extension
Name
Container
Format
MPEG-4 timed text
.ttxt
Xsub
AVI
Picture Format
SAMI
.smi
SubStation Alpha
MKV
Text Format
SubRip
.srt
MKV
Text Format
SubViewer
.sub
Advanced SubStation
Alpha
Micro DVD
.sub or .txt
SubRip
MKV
Text Format
SubStation Alpha
.ssa
MPEG-4 Timed text
MP4
Text Format
Advanced SubStation
Alpha
.ass
Powerdivx
.psb
Supported Photos Formats
File Extension
Type
Resolution
JPEG
15360 X 8640
*.bmp
BMP
4096 X 4096
*.mpo
MPO
15360 X 8640
*.jpg
*.jpeg
Supported Music Formats
File Extension
Type
Codec
Remark
*.mp3
MPEG
MPEG1 Audio Layer 3
MPEG4
AAC
*.flac
FLAC
FLAC
Supports up to 2 channels
*.ogg
OGG
Vorbis
Supports up to 2 channels
*.wma
WMA
WMA
*.m4a
*.mpa
*.aac
Supports up to 10 Pro 5.1 channels.
WMA lossless audio is not supported.
Supports up to the M2 profile.
*.wav
*.mid
*.midi
wav
wav
Supports type 0 and type 1.
midi
midi
Seek is not supported.
Supports USB device only.
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Contate a SAMSUNG EM TODO O MUNDO
Caso tenha dúvidas ou comentários sobre os produtos da Samsung, entre em contato com o centro de atendimento ao cliente da SAMSUNG.
País
Assistência Técnica
ARGENTINE
0800-555-SAMS(7267)
www.samsung.com.ar
URUGUAY
0800-SAMS(7267)
www.samsung.com/uy
PARAGUAY
0800-11-SAMS(7267)
www.samsung.com/py
BRAZIL
0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros)
www.samsung.com/br/support
CHILE
800-SAMSUNG(726-7864)
www.samsung.com/cl/support
BOLIVIA
800-10-7260
www.samsung.com/cl/support
COLOMBIA
Bogotá en el 600 12 72
Sin costo en todo el pais 01 8000 112 112
Y desde tu celular #726
www.samsung.com/co/support
COSTA RICA
00-800-1-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
DOMINICAN REPUBLIC
1-800-751-2676
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
ECUADOR
1-800-SAMSUNG (72-6786)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
EL SALVADOR
8000-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
GUATEMALA
1-800-299-0033
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
HONDURAS
800-2791-9111
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
JAMAICA
1-800-SAMSUNG (726-7864)
www.samsung.com/latin_en/support (English)
NICARAGUA
001-800-5077267
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PANAMA
800-0101
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
PERU
080077708 Desde teléfonos fijos ó públicos
7116800 Desde teléfonos celulares
www.samsung.com/pe/support
PUERTO RICO
1-800-682-3180
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
TRINIDAD & TOBAGO
1-800-SAMSUNG(726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
VENEZUELA
0-800-SAMSUNG (726-7864)
www.samsung.com/latin/support (Spanish)
www.samsung.com/latin_en/support (English)
© 2016 Samsung Electronics Co., Ltd. All rights reserved.
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