Canon PIXMA TS8150 Online Manual
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396 Pages
Canon PIXMA TS8150 offers a wide range of capabilities that will help you to fulfill your printing, copying, and scanning needs. It supports printing from various devices, including computers, smartphones, and tablets. You can also print directly from a memory card or USB flash drive. The TS8150 is equipped with a 4.3-inch LCD touchscreen for easy navigation and control. It also features a built-in Wi-Fi module, allowing you to connect the printer to your wireless network and print from anywhere in your home or office. Additionally, the TS8150 supports AirPrint and Google Cloud Print, making it easy to print from your mobile devices.
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TS8100 series Online Manual Basic Operation Network Maintenance Overview of the Machine Information about Paper Printing Copying Scanning Frequently Asked Questions List of Support Code for Error English Contents Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Basic Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Printing Photos from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Printing Photos from a Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Printing Photos from Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Printing a Disc Label from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Copying a Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Another Printer Found with Same Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Connecting to Another Computer via LAN/Changing from USB to LAN Connection. . . . . . . . . . . . . . . . 55 Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Changing Wireless LAN Connection Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, etc.. . . . . Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 63 Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Loading Paper in the Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Loading Paper in the Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Loading Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77 Cautions When Printing on a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Before Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Placing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Removing a Printable Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82 Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 Loading Originals on the Platen Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 How to Detach / Attach the Document Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 Before Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Inserting the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Removing the Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Replacing Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Checking Ink Status on the Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108 Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Performing Maintenance Functions from Your Computer (Mac OS). . . . . . . . . . . . . . . . 121 Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Checking Ink Status from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135 Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151 Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 When repairing, lending, or disposing of the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153 Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154 Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155 Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160 Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161 Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162 Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163 Confirming that the Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164 Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165 Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168 Using the Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169 Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174 Changing Printer Settings from Your Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176 Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181 Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182 LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184 Device user settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192 Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193 Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197 Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204 Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208 Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211 Before Printing on Art Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214 Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215 Printing from Application Software (AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216 Printing Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217 Adding AirPrint Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220 How to Open AirPrint Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221 Display the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222 Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223 Removing AirPrint Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . 224 Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225 Printing from iOS Device (AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226 Printing/Scanning with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230 Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 235 Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236 Printing Photographs Saved on Memory Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 237 Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243 Disc Label Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246 Copying Label Side of Disc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247 Printing Photo from Memory Card onto Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Printing Templates Such as Lined or Graph Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257 Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261 Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262 Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266 Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269 Scanning from Computer (AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270 Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274 Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276 Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281 Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283 Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285 Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Cannot Find Printer on Check Printer Settings Screen During Setup (Windows). . . . . . . . . . . . . 287 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Power Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking PC Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Printer's Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless LAN Environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Printer's IP Address. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 293 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Security Software Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless Router Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295 Cannot Proceed beyond Printer Connection Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296 Cannot Find Printer while Using Wireless LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301 Printer Suddenly Cannot Be Used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 302 Network Key Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307 Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings. . . . . . . . . . . 309 Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311 Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315 Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316 Printing Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 No Ink Comes Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Paper Does Not Feed Properly/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321 Cannot Print on the Disc Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324 Print Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326 Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear. . . . . . . . . . . . . . . . . 328 Lines Are Misaligned. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 331 Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 332 Vertical Line Next to Image. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 336 Scanning Problems (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339 Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 341 Power Does Not Come On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342 Power Shuts Off By Itself. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343 USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344 Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 345 Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346 Cannot Install MP Drivers (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347 Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349 Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350 An Error Occurs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351 Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352 List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359 List of Support Code for Error (Paper Jams). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361 1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362 1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364 1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365 1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366 Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367 Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370 1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374 1003. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 375 1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 376 1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377 1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 378 1660. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379 1688. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380 1689. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381 1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382 1890. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383 2110. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 384 2900. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 387 2901. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388 4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 389 5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 390 5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391 5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392 5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393 5B00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 394 6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 395 C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 396 Using Online Manual Operating Environment Symbols Used in This Document Touch-enabled Device Users (Windows) Printing Online Manual Trademarks and Licenses Screenshots in This Manual 9 Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information. To avoid damage and injury or improper use of the product, be sure to read these indications. Note Instructions including notes for operation and additional explanations. Basics Instructions explaining basic operations of your product. Note • Icons may vary depending on your product. 10 Touch-enabled Device Users (Windows) For touch actions, you need to replace "right-click" in this document with the action set on the operating system. For example, if the action is set to "press and hold" on your operating system, replace "right-click" with "press and hold." 11 Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Mac, Mac OS, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. macOS is a trademarks of Apple Inc. • IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. • Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Play, Google Drive, Google Apps and Google Analytics are either registered trademarks or trademarks of Google Inc. • Adobe, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB (1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. • Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system. Copyright (c) 2003-2015 Apple Inc. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. 3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 12 Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. 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END OF TERMS AND CONDITIONS ---- Part 1: CMU/UCD copyright notice: (BSD like) ----Copyright 1989, 1991, 1992 by Carnegie Mellon University Derivative Work - 1996, 1998-2000 Copyright 1996, 1998-2000 The Regents of the University of California All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission. CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS. 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Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. 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All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 21 * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution. * Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The following applies only to products supporting Wi-Fi. (c) 2009-2013 by Jeff Mott. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions, and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the following disclaimer in the documentation or other materials provided with the distribution. * Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS," AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. 22 Basic Operation Printing Photos from a Computer Printing Photos from a Smartphone/Tablet Copying Printing Photos from Memory Card Printing a Disc Label from a Computer Copying a Disc Label 23 Printing Photos from a Computer This section describes how to print photos with My Image Garden. 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4. Align the paper guides (D) with the paper width. 24 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register. 25 7. Click the My Image Garden icon (F) in Quick Menu. The Guide Menu screen is displayed. Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 8. Click the Photo Print icon (G). 9. Click the folder (H) with photos you want to print. 10. Click the photos (I) you want to print. For Windows: To select two or more photos at a time, click photos while pressing the Ctrl key. For Mac OS: To select two or more photos at a time, click photos while pressing the command key. 26 11. Click Print (J). 12. Specify the number of copies, etc. For Windows: Specify the number of copies, your printer name, media type, etc. For Mac OS: Specify the number of copies. 13. Start printing. For Windows: Click Print. For Mac OS: Click Print. When the Print dialog starts, specify your printer name, paper size, etc., then click Print. The operation panel is opened and the paper output tray is pulled out automatically, then printing will start. Note • My Image Garden lets you use images on your computer, such as photos taken with a digital camera, in a number of ways. • For Windows: My Image Garden Guide • For Mac OS: My Image Garden Guide • If your printer is not displayed on Mac OS, the AirPrint setting in My Image Garden may not be correct. For details on how to set correctly, refer to a heading for AirPrint-enabled Printer on below page. 27 Making Settings According to Printer Status 28 Printing Photos from a Smartphone/Tablet This section describes how to print photos with Canon PRINT Inkjet/SELPHY. For details on how to download Canon PRINT Inkjet/SELPHY, see below. Print Easily from a Smartphone or Tablet with Canon PRINT Inkjet/SELPHY 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4. Align the paper guides (D) with the paper width. 29 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the LCD. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register. 30 7. Start (Canon PRINT Inkjet/SELPHY) from your smartphone/tablet. 8. Select Photo Print on Canon PRINT Inkjet/SELPHY. The list of photos saved on your smartphone/tablet is displayed. 9. Select a photo. You can also select multiple photos at once. 10. Specify the number of copies, paper size, etc. 11. Select Print. The operation panel is opened and the paper output tray is pulled out automatically, then printing will start. 31 Copying This section describes how to load originals and copy them to plain paper loaded in the cassette. 1. Pull out the cassette (A) from the printer. 2. Remove the cassette cover (B). 3. Load the paper stack WITH THE PRINT SIDE FACING DOWN. 32 4. Align the paper guides (C) with the paper length and width. 5. Mount the cassette cover, and then insert the cassette into the printer. After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the touch screen. 6. Select the size of the loaded paper in the cassette at Page size, and then select Register. 33 7. Select Copy (D) on the HOME screen. 8. Select Standard copy. 9. Open the document cover (E). 10. Load the original WITH THE SIDE TO COPY FACING DOWN and align it with the alignment mark (F). 34 11. Close the document cover. 12. Confirm the paper settings, then press the Black button (G) or Color button (H). The operation panel is opened and the paper output tray is pulled out automatically, then copying will start. Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other convenient copy features. Copying 35 Printing Photos from Memory Card This section describes how to print photos on a memory card. 1. Open the rear tray cover (A) and then pull up the paper support (B). 2. Open the feed slot cover (C). 3. Load paper vertically WITH THE PRINT SIDE FACING UP. 4. Align the paper guides (D) with the paper width. 36 5. Close the feed slot cover (E) gently. After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register. 37 7. Insert the memory card. * The figure below shows the SD/SDHC/SDXC memory card as an example. Note • For details on inserting memory cards other than SD/SDHC/SDXC, see below. Inserting the Memory Card 8. Flick right and left through the photos (F) and select one. 9. Confirm the paper settings, then press the Color button (G). The operation panel is opened and the paper output tray is pulled out automatically, then printing will start. Important • Do not remove the memory card during printing. Data on the memory card may be damaged. Note • Your printer is equipped with many other convenient photo print features. Printing Photo Data 38 Printing a Disc Label from a Computer This section describes how to print photos on a printable disc with My Image Garden. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer. 1. Click the My Image Garden icon (A) in Quick Menu. The Guide Menu screen is displayed. Note • The number and types of icons displayed vary depending on your region, the registered printer/ scanner and the installed applications. 2. Click the Disc Label icon (B). 3. Specify the theme, Paper Size, etc. (C). 39 4. Click OK (D). 5. When a dialog screen is displayed, click OK. 6. Click Add Image (E), then select photos to print onto the disc label. Note • The layout may not be as expected depending on the photo information or analysis results of the selected images. 7. Edit the disc label (F). You can change the background or add texts. • For Windows: My Image Garden Guide • For Mac OS: My Image Garden Guide 8. Click Print (G). 40 9. Specify the number of copies, etc. For Windows: Specify the number of copies, your printer name, etc. For Mac OS: Specify the number of copies. 10. Start printing. For Windows: Click Print. For Mac OS: Click Print. When the Print dialog starts, specify your printer name, etc., then click Print. 11. When the message asking you to load the printable disc is displayed, open the operation panel (H), and then pick out the disc tray from the disc tray storage compartment (I). 41 12. Place the printable disc with the printable surface facing up on the disc tray. 13. Insert the disc tray into the disc tray guide. Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( on the disc tray. 14. Start printing. For Windows: Click Start Printing on the dialog screen. For Mac OS: Select OK on the touch screen of the printer. The disc tray is drawn into the printer, then printing will start. After printing is complete, pull the disc tray out from the printer. Note • My Image Garden enables you to print photos onto the disc label with various layouts. • For Windows: My Image Garden Guide • For Mac OS: My Image Garden Guide • If your printer is not displayed on Mac OS, the AirPrint setting in My Image Garden may not be correct. For details on how to set correctly, refer to a heading for AirPrint-enabled Printer on below page. Making Settings According to Printer Status 42 ) Copying a Disc Label This section describes how to copy the label of an existing disc (BD/DVD/CD, etc.) and print it on a printable disc. 1. Select Copy (A) on the HOME screen. 2. Select Disc label (B). 3. Specify the print area of the printable disc as necessary. Select Outer circle or Inner circle (C), specify the print area, then select OK (D). 43 4. Specify the amount of ink (E). If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink.. 5. Open the document cover (F). 6. Load the copy source (BD/DVD/CD, etc.) WITH ITS LABEL SIDE DOWN on the platen glass. 7. Close the document cover. 8. Select OK on the touch screen. 9. Confirm the print settings, then touch the Black button (G) or Color button (H). The message asking you to load the printable disc is displayed. 44 10. When the message asking you to load the printable disc is displayed, open the operation panel (I), and then pick out the disc tray from the disc tray storage compartment (J). 11. Place the printable disc with the printable surface facing up on the disc tray. 12. Insert the disc tray into the disc tray guide. Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( on the disc tray. 45 ) 13. Select OK on the touch screen. The disc tray is drawn into the printer, then copying will start. After copying is complete, pull the disc tray out from the printer. Important • Do not open the document cover until copying is complete. Note • Your printer is equipped with many other disc label print features. For details, refer to the Online Manual. Disc Label Printing 46 Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the SSID and security protocol on the printer. ◦ When the connection between a device and a wireless router is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the wireless router. • Wireless Direct Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router. ◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes unavailable. In that case, web services for the printer cannot be used. ◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the Wireless Direct, the connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. Transmission fees for connecting to the Internet using a mobile data connection apply. ◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device you do not use and configure settings again. ◦ Network settings such as the SSID and security protocol are specified automatically. Note • You can connect the printer and computer using a USB cable (USB connection). Prepare a USB cable. For details, see Connecting to Another Computer via LAN/Changing from USB to LAN Connection. Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, click here. Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet. • To change network connection method: 47 Changing Wireless LAN Connection Method Changing Connection Mode • To add computer/smartphone/tablet to the printer: Connecting to Another Computer via LAN/Changing from USB to LAN Connection • To use Wireless Direct temporarily: Printing/Scanning with Wireless Direct IJ Network Device Setup Utility IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and restores the status of them if anything is wrong with network connection. Select either link below to download IJ Network Device Setup Utility. For Windows For Mac OS • Performing/Changing Network Settings (Windows) For Windows, you can perform network settings using IJ Network Device Setup Utility. IJ Network Device Setup Utility (Windows) • Diagnosing and Repairing Network Settings (Windows/Mac OS) You can diagnose or repair network settings using IJ Network Device Setup Utility. ◦ For Windows: IJ Network Device Setup Utility (Windows) ◦ For Mac OS: IJ Network Device Setup Utility (Mac OS) Network Connection Tips See below for tips on using the printer via network connection. Network Connection Tips Changing Printer's Setting Using Web Browser Troubleshooting See Network Settings and Common Problems for troubleshooting on network connection. Notice/Restriction See below for details. • Restrictions on network settings: Restrictions • Notices when printing using web service: Notice for Web Service Printing 48 Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connect via wireless router • Make sure your device and the wireless router are connected. For details on checking these settings, • • • • • see the manual supplied with the wireless router or contact its manufacturer. As for a device already connected to the printer without using a wireless router, reconnect it via a wireless router. Configuration, router functions, setup procedures and security settings of network devices vary depending on the system environment. For details, see the manual for your network device or contact its manufacturer. This printer does not support IEEE802.11ac, IEEE802.11a, or IEEE802.11n (5 GHz). Check if your device supports IEEE802.11n (2.4 GHz), IEEE802.11g or IEEE802.11b. If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security protocol. Change the security protocol for your device to something other than WEP and TKIP or change the setting to something other than "IEEE802.11n only." The connection between your device and the wireless router will be temporarily disabled while the setting is changed. Do not proceed to the next screen of this guide until setup is complete. For office use, consult your network administrator. Note that if you connect to a network with no security protection, your personal information could be disclosed to a third party. Wireless Direct Important • If a device is connected to the Internet via a wireless router, and you then connect it to a printer in Wireless Direct mode, the existing connection between the device and wireless router will be disabled. In that case, the connection of the device may switch to a mobile data connection automatically depending on your device. When you connect to the Internet using a mobile data connection, charges may apply depending on your contract. • When you connect a device and the printer using Wireless Direct, the connection information will be saved to Wi-Fi settings. The device may be connected to the printer automatically even after disconnecting it or connecting it to another wireless router. • To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on checking or changing wireless router settings, see the router manual or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment. In that case, web services for the printer cannot be used. 49 • In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again. • Devices connected to the printer using Wireless Direct cannot communicate with each other. • Firmware updates for the printer are not available while using Wireless Direct. • When a device has been connected to the printer without using a wireless router and you want to set it up again using the same connection method, disconnect it first. Disable the connection between the device and printer in the Wi-Fi setting screen. 50 Network Connection Tips Default Network Settings Another Printer Found with Same Name Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connection Method 51 Default Network Settings LAN Connection Defaults Item Default WLAN active/inactive Inactive SSID BJNPSETUP Wireless LAN security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon TS8100 series LPR protocol setting Enable RAW protocol Enable LLMNR Active PictBridge communication Enable ("XX" represents alphanumeric characters.) * Default value depends on printer. To check value, use operation panel. LAN settings Wireless Direct Defaults Item Default SSID (Identifier for wireless direct) DIRECT-abXX-TS8100series *1 Password YYYYYYYYYY *2 Wireless LAN security WPA2-PSK (AES) Wireless Direct device name DIRECT-abXX-TS8100series *1 Connection request confirmation Displayed 52 *1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time. 53 Another Printer Found with Same Name When the printer is found during setup, other printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For Mac OS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour. Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's serial number to select the printer from among those that appear. Note • Serial number may not appear on result screen. Check the printer's MAC address and the serial number by one of the following methods. • Display on the touch screen. MAC address LAN settings Serial number System information • Print the network settings. Printing Network Settings 54 Connecting to Another Computer via LAN/Changing from USB to LAN Connection For Windows: For Mac OS: For Windows: To add a computer to connect to the printer on a LAN or to change from USB to LAN connection, perform setup using the Setup CD-ROM or from the web page. For Mac OS: To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, perform setup from the web page. 55 Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Make sure printer is turned on. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Select "Network status" on the touch screen. Using the Operation Panel 4. Check message and select Yes. 5. Select Print details. 6. Select Yes. The printer starts printing the network setting information. The following information on the printer's network setting is printed out. (Some setting values are not displayed depending on the printer settings.) Item Num- Item ber Description Setting 1 Product Information Product information – 1-1 Product Name Product name XXXXXXXX 1-2 ROM Version ROM version XXXXXXXX 1-3 Serial Number Serial number XXXXXXXX 2 Network Diagnostics Network diagnostics ― 56 2-1 Diagnostic Result Diagnostic result XXXXXXXX 2-2 Result Codes Result codes XXXXXXXX 2-3 Result Code Details Result code details http://canon.com/ijnwt 3 Wireless LAN Wireless LAN Enable/Disable 3-2 Infrastructure Infrastructure Enable/Disable 3-2-1 Signal Strength Signal strength 0 to 100 [%] 3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN SSID 3-2-7 Channel Channel XX (1 to 13) 3-2-8 Encryption Encryption method None/WEP/TKIP/AES 3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64 3-2-10 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK 3-2-11 TCP/IPv4 TCP/IPv4 Enable 3-2-12 IP Address IP address XXX.XXX.XXX.XXX 3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX 3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable 3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-17 Link Local Prefix Length Link local prefix length XXX 3-2-18 Stateless Address1 Stateless address 1 3-2-19 Stateless Prefix Length1 Stateless prefix length XXX 1 3-2-20 Stateless Address2 Stateless address 2 57 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-21 Stateless Prefix Stateless prefix length XXX Length2 2 3-2-22 Stateless Address3 Stateless address 3 3-2-23 Stateless Prefix Length3 Stateless prefix length XXX 3 3-2-24 Stateless Address4 Stateless address 4 3-2-25 Stateless Prefix Length4 Stateless prefix length XXX 4 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-33 IPsec IPsec setting Active 3-2-34 Security Protocol Security method ESP/ESP & AH/AH 3-3 Access Point Mode Operation mode for Enable/Disable Wireless Direct 3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-3-2 Connection Connection status Active/Inactive 3-3-3 SSID SSID Wireless Direct SSID 3-3-4 Password Password Wireless Direct password (10 alphanumeric characters) 3-3-5 Channel Channel 3 3-3-6 Encryption Encryption method AES 3-3-7 Authentication Authentication method WPA2-PSK 3-3-8 TCP/IPv4 TCP/IPv4 Enable 3-3-9 IP Address IP address XXX.XXX.XXX.XXX 3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX 3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX 58 3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Length Link local prefix length XXX 3-3-15 IPsec IPsec setting Active 3-3-16 Security Protocol Security method – 5 Other Settings Other settings – 5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters) 5-4 WSD Printing WSD printing setting Enable/Disable 5-5 WSD Timeout Timeout 1/5/10/15/20 [min] 5-6 LPD Printing LPD printing setting Enable/Disable 5-7 RAW Printing RAW printing setting Enable/Disable 5-9 Bonjour Bonjour setting Enable/Disable 5-10 Bonjour Service Bonjour service name Bonjour service name (Up to 52 alphanumeric charac- Name ters) 5-11 LLMNR LLMNR setting Enable/Disable 5-12 SNMP SNMP setting Enable/Disable 5-13 PictBridge Commun. PictBridge Communi- Enable/Disable cation 5-14 DNS Server Obtain DNS server Auto/Manual address automatically 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server address XXX.XXX.XXX.XXX 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert. Fingerprt(SHA-1) Certificate fingerprint(SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX 59 5-21 Cert. Fin- Certificate finger- XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX gerprt(SHA-256) print(SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX 6 Bluetooth Bluetooth settings ― 6-1 Bluetooth Setting Bluetooth Enable/Disable 6-2 Bluetooth PIN Code Bluetooth PIN code XXXXXXXX 6-3 Bluetooth Device Address Bluetooth device address of the printer XXXXXXXX 6-4 Peer Device Address Device address of paired device XXXXXXXX 6-5 Bluetooth Device Name Bluetooth device name of the printer XXXXXXXX 7 Printer Log Service Printer log service ― 7-1 Unsent Usage Logs Number of unsent us- 0 to 200 age logs 7-2 Usage Log Last Sent Last date when usage XXXXXXXX log was sent 7-3 Point Service Registration status of Ikkyu ("XX" represents alphanumeric characters.) 60 Active/Awaiting Activation/No Active Service Changing Wireless LAN Connection Method Follow either procedure below to change wireless LAN connection method (infrastructure or Wireless Direct). • For Windows: ◦ Redo setup using the Setup CD-ROM or from the web page. ◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility. Important • Before you perform settings using IJ Network Device Setup Utility, turn on Easy wireless connect mode on the printer following the procedure below. 1. Make sure printer is turned on. If the HOME screen is not displayed, touch the HOME button. 2. Select "Network status" on the touch screen. Using the Operation Panel 3. Check message and select Yes. 4. Select LAN settings. 5. Select Wireless LAN. 6. Select Wireless LAN setup. 7. Select Easy wireless connect. 8. Check message and select Yes. Follow instructions on your smartphone or tablet. 9. If message saying setup is completed appears, select OK. • For Mac OS: Redo setup from the web page. 61 Handling Paper, Originals, Ink Tanks, Printable Disc, Memory Card, etc. Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card Replacing Ink Tanks 62 Loading Paper Paper Sources Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 63 Paper Sources The printer has two paper sources for feeding paper, the rear tray (A) and cassette (B). You can load all supported paper on the rear tray. Supported Media Types You can load A4, B5, A5, or Letter-sized plain paper in the cassette. Note • When printing, select the correct page size and media type. If you select the wrong page size or media type, the printer may feed paper from the wrong paper source or may not print with the proper print quality. For details on how to load paper in each paper source, see below. Loading Paper in the Rear Tray Loading Paper in the Cassette Loading Envelopes 64 Loading Paper in the Rear Tray You can load plain paper or photo paper. You can also load envelopes on the rear tray. Loading Envelopes Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For details on how to flatten curled paper, see Check3 in Paper Is Smudged / Printed Surface Is Scratched. 2. Load paper. 1. Open the rear tray cover (A) and then pull up the paper support (B). 65 2. Open the feed slot cover (C). 3. Slide the paper guides to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING UP. 4. Slide the paper guides (D) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. 66 Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (G). 5. Close the feed slot cover (H) gently. Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover. 67 After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen. 6. Select the size and type of the loaded paper in the rear tray at Page size and Type, and then select Register. When printing starts, the operation panel is opened and the paper output tray is pulled out automatically. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or the computer. • There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again. • To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded on the rear tray matches the paper settings. Before printing, make paper settings in accordance with the paper information. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings. 68 Loading Paper in the Cassette You can load A4, B5, A5, or Letter-sized plain paper in the cassette. Note • In the cassette, be sure to load only plain paper. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213. For the page size and paper weight you can use for this printer, see Supported Media Types. 1. Prepare paper. Align the edges of paper. If paper is curled, flatten it. Note • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams. • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat. For details on how to flatten curled paper, see Scratched. 2. Pull out the cassette (A) from the printer. 69 Check3 in Paper Is Smudged / Printed Surface Is 3. Remove the cassette cover (B). 4. Slide the paper guide (C) in front and (D) on the right to open the guides. 5. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette. Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams. Note • Align the paper stack with the edge of the cassette as shown in the figure below. 70 If the paper stack is in contact with the protrusion (G), the paper may not be fed properly. 6. Align the paper guide (H) in front with the paper stack. Align the paper guide (H) with where it clicks into place. 7. Slide the paper guide (I) on the right to align with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Note • Do not load sheets of paper higher than the load limit mark (J). • Keep the paper stack height below the tabs (K) of the paper guides. 8. Mount the cassette cover, and then insert the cassette into the printer. Push the cassette into the printer until it stops. After inserting the cassette into the printer, the paper information registration screen for the cassette is displayed on the touch screen. 71 9. Select the size and type of the loaded paper in the cassette at Page size, then select Register. When printing starts, the operation panel is opened and the paper output tray is pulled out automatically. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or the computer. • To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings. Before printing, make paper settings in accordance with the paper information. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings. 72 Loading Envelopes You can load Envelope DL and Envelope Com 10 on the rear tray. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction. • Envelopes with an embossed or treated surface • Envelopes with a double flap • Envelopes whose gummed flaps are already moistened and adhesive 1. Prepare envelopes. • Press down on all four corners and edges of the envelopes to flatten them. • If the envelopes are curled, hold the opposite corners and gently twist them in the opposite direction. • If the corner of the envelope flap is folded, flatten it. • Use a pen to press the leading edge in the inserting direction flat and sharpen the crease. The figures above show a side view of the leading edge of the envelope. Important • The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure that no curl or puff exceeds 0.12 inches (3 mm). 2. Load envelopes. 1. Open the rear tray cover (A) and then pull up the paper support (B). 73 2. Open the feed slot cover (C). 3. Slide the paper guides (D) to open them, and load the envelopes in the center of the rear tray WITH THE PRINT SIDE FACING UP. Fold flap of the envelope and load the envelope in the portrait orientation with the address side facing up. Up to 10 envelopes can be loaded at once. 4. Slide the paper guides (D) to align them with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. 74 Note • Do not load envelopes higher than the load limit mark (E). 5. Close the feed slot cover (F) gently. Important • If the feed slot cover is open, paper cannot be fed. Be sure to close the feed slot cover. 75 After closing the feed slot cover, the paper information registration screen for the rear tray is displayed on the touch screen. 6. Select the size and type of the loaded envelopes in the rear tray at Page size and Type, and then select Register. When printing starts, the operation panel is opened and the paper output tray is pulled out automatically. Note • After loading envelopes, select the size and type of the loaded envelopes on the print settings screen of the printer driver. • To prevent incorrect printing, this printer has a function that detects whether the information set for the paper loaded on the rear tray matches the paper settings. Before printing, make paper settings in accordance with the paper information. When this function is enabled, an error message is displayed if these settings do not match to prevent incorrect printing. When this error message is displayed, check and correct the paper settings. 76 Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 77 Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this printer. It has a "M" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto. • Do not print on the printable discs' recording surface. Doing so will make data recorded on discs unreadable. • Hold the printable discs by their edges. Do not touch either the label surface (printing surface) or recording surface. • Remove any dirt from the disc tray before placing printable discs on the disc tray. Loading discs in a dirty disc tray may scratch the recording surface of the discs. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. • Do not attach the disc tray while the printer is in operation. • Do not remove the disc tray while printing on printable discs. Doing so may damage the printer, the disc tray, or the disc. • Do not get dirt or scratches on the reflectors of the disc tray. The printer may not be able to recognize loading of the printable disc, or printing may become misaligned. If the reflectors on the disc tray become dirty, wipe the reflector clean with a soft and dry cloth, taking care not to scratch the plate. • The disc tray may become dirty if software other than My Image Garden is used. 78 Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the printer) * Use the disc tray with "M" on the surface. The disc tray may be stored in the disc tray storage compartment of the paper output tray. • 4.72 inches (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing. Note • A "printable disc" differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed to be printed on by an inkjet printer. 79 Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the printer, then insert it into the printer. This procedure also applies to printing from a computer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the printer. 1. When the message asking you to load the printable disc is displayed, open the operation panel (A), and then pick out the disc tray from the disc tray storage compartment (B). 2. Place the printable disc with the printable surface facing up. Important • Make sure that there is no dirt on the disc tray before placing a printable disc on the disc tray. • When placing a printable disc on the disc tray, do not touch the printing surface of the disc or the reflectors (C) on the disc tray. 3. Place the disc tray on the disc tray guide. 80 Note • The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray. 4. Insert the disc tray straight until the white line on the disc tray guide is almost aligned with the arrow ( ) on the disc tray. Important • Do not insert the disc tray beyond the white line on the disc tray guide. 81 Removing a Printable Disc 1. Pull out the disc tray. 2. Remove the printable disc from the disc tray. Important • Do not touch the printing surface when removing the disc from the disc tray. Note • Dry the printing surface sufficiently before removing the disc. If you see printing on the disc tray or the transparent parts on inner or outer diameter of the printable disc, wipe them off after the printing surface has dried. 3. Store the disc tray into the disc tray storage compartment. When not using the disc tray, insert it straight into the disc tray storage compartment. 82 Loading Originals Loading Originals on the Platen Glass Loading Based on Use Supported Originals How to Detach / Attach the Document Cover 83 Loading Originals on the Platen Glass 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Loading Based on Use Important • Be sure to observe the following when loading the original on the platen glass. • Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass. • Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the original. Failure to observe the above may cause the scanner to malfunction or the platen glass to break. 3. Close the document cover gently. 84 Important • After loading the original on the platen glass, be sure to close the document cover before starting to copy or scan. 85 Loading Based on Use Load the original in the correct position on the platen glass according to the function to use. If you do not load the original correctly, it may not be scanned properly. Originals Function How to Load Copying Scanning by detecting the type and size of the original automatically If you scan using the operation panel, select Auto scan for Doc.type in Scan. Magazines, Newspapers, and Documents Loading the Original to Be Aligned with the Alignment Mark Scanning by specifying a standard size (A4, Letter, etc.) If you scan using the operation panel, select Document or Photo for Doc.type in Scan and specify a standard size (A4, Letter, etc.) for Scan size to scan originals. Scanning only one original If you scan using the operation panel, follow the operation below. • Select Auto scan for Doc.type in Scan. • Select Photo for Doc.type in Scan and specify Auto scan for Scan size to scan originals. Photos, Postcards, Business Cards, and Disc (BD/DVD/CD) Loading in the Center of the Platen Glass Scanning two or more originals If you scan using the operation panel, follow the operation below. • Select Auto scan for Doc.type in Scan. • Select Photo for Doc.type in Scan and specify Auto multi scan for Scan size to scan two or more originals. Loading Two or More Originals Note • For details on how to scan from the computer and how to load originals, see below. • For Windows: Scanning from Computer (Windows) • For Mac OS: 86 Scanning from Computer (AirPrint) Loading the Original to Be Aligned with the alignment mark Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass and align it with the alignment mark . Portions placed on the diagonally striped area cannot be scanned. Important • The printer cannot scan the striped area (A) (0.04 inches (1 mm) from the edges of the platen glass). Loading Only One Original in the Center of the platen glass Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 inches (1 cm) or more space between the edges (diagonally striped area) of the platen glass. Portions placed on the diagonally striped area cannot be scanned. 87 Loading Two or More Originals on the platen glass Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 inches (1 cm) or more space between the edges (diagonally striped area) of the platen glass and the originals, and between the originals. Portions placed on the diagonally striped area cannot be scanned. You can place up to 12 items. A: More than 0.40 inches (1 cm) Note • The Skew Correction function automatically compensates for the originals placed at an angle of up to approximately 10 degrees. Slanted photos with a long edge of 7.1 inches (180 mm) or more cannot be corrected. • Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly. 88 Supported Originals Item Types of originals Details - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the printer. How to Detach / Attach the Document Cover 89 How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below. 90 91 Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card 92 Before Inserting the Memory Card The following types of memory cards and image data are compatible with the printer. Important • If you took and saved photos on a type of memory card that does not guarantee the operation on your PictBridge (Wireless LAN) compliant device, the image data may be unreadable on the printer or damaged. For information on memory cards that your PictBridge (Wireless LAN) compliant device guarantees operation, refer to the instruction manual supplied with your PictBridge (Wireless LAN) compliant device. • Format the memory card using a digital camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). The memory card may not be compatible with the printer if it is formatted on a computer. Memory Cards that Do Not Require a Card Adapter • SD Secure Digital memory card, SDHC memory card, SDXC memory card Memory Cards that Require a Card Adapter Be sure to attach the special card adapters to the following memory cards before inserting into the card slot. • miniSD Card, miniSDHC Card Use the special "SD Card Adapter". • microSD Card, microSDHC Card, microSDXC Card Use the special "SD Card Adapter". Important • If one of the following memory cards is inserted without the card adapter, you may not be able to remove the memory card. Cannot Remove Memory Card Printable Image Data • This printer accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. 93 • The printer accepts images scanned and saved with the printer when Doc.type is set to Photo and Format is set to JPEG (file extension ".jpg"). Note • This device incorporates exFAT technology licensed from Microsoft. 94 Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the printer is accessing the memory card. In this case, do not touch the area around the card slot. Note • When Read/write attribute is set to Writable from USB PC, you cannot print image data from the memory card using the operation panel of the printer. After using the card slot as the memory card drive of a computer, remove the memory card, select Device user settings in Device settings, then set Read/write attribute to Not writable from PC. Setting Up Card Slot as Memory Card Drive of Computer • When you use a computer to edit or enhance photos saved on a memory card, be sure to print them from the computer. If you use the operation panel, the photos may not be printed properly. 1. Prepare your memory card. Attach a special card adapter if your memory card requires one. Before Inserting the Memory Card 2. Insert the memory card into the card slot. Insert your memory card straightforward WITH THE LABELED SIDE FACING UP into the card slot. When the memory card is inserted properly, the Access lamp (A) will light up. * Be sure to attach the card adapter to the following types of memory card before inserting to the card slot. • miniSD Card, miniSDHC Card • microSD Card, microSDHC Card, microSDXC Card Important • Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the printer or the memory card. 95 • Make sure that the memory card is correctly oriented before inserting it into the card slot. If you force the memory card into the card slot in the wrong orientation, the memory card or the printer can be damaged. 96 Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the printer. Setting Up Card Slot as Memory Card Drive of Computer 1. Make sure that the Access lamp is lit, and remove the memory card. Hold the part of the memory card that is protruding and remove it straightforward from the printer. Important • Do not remove the memory card while the Access lamp is flashing. The Access lamp flashes while the printer is reading or writing data from/to the memory card. If you remove the memory card or turn off the power while the Access lamp is flashing, the data saved on the memory card can be damaged. 97 Replacing Ink Tanks Replacing Ink Tanks Checking Ink Status on the Touch Screen Ink Tips 98 Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. In this state, the printer cannot print or scan. Take appropriate action according to the message. An Error Occurs Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. • For precautionary notes on handling ink tanks, see Notes on ink tanks. Replacing Procedure When you need to replace an ink tank, follow the procedure below. 1. Make sure that the power is turned on. 2. Open the scanning unit / cover. The print head holder moves to the replacement position. Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not touch the metallic parts or other parts inside the printer. • If the scanning unit / cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the scanning unit / cover. 3. Remove the ink tank where the ink runs out. Push the tab (A) and lift the ink tank to remove. 99 Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks. 4. Take a new ink tank out of its package, remove the orange tape (B) completely, then remove the protective film (C) completely. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (D), ink may splash or the printer may not print properly. 5. Hold the ink tank with the orange protective cap (E) pointing up while being careful not to block the Y-shape air hole (D). 100 6. Lift up the tab on the orange protective cap (E) to remove it off GENTLY. Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (D) blocked, ink may splash. • Do not touch the inside of the orange protective cap (E) or the open ink port (F). The ink may stain your hands if you touch them. • Do not reattach the protective cap (E) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. 7. Insert the front end of the ink tank into the print head at a slant. Make sure that the position of the ink tank matches the label. 101 8. Press on the top of the ink tank until the ink tank snaps firmly into place. Important • You cannot print if the ink tank is installed in the wrong position. Be sure to install the ink tank in the correct position according to the label on the print head holder. • You cannot print unless all the ink tanks are installed. Be sure to install all the ink tanks. 9. Close the scanning unit / cover. To close the scanning unit / cover, hold it up once, then take it down gently. Caution • When closing the scanning unit / cover, be careful not to get your fingers caught. Note • If the error message appears after the scanning unit / cover is closed, take appropriate action. 102 An Error Occurs • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head. • If the print head is out of alignment, as indicated by misaligned printed ruled lines or similar symptoms, align the print head. Notes on ink tanks Important • If you remove an ink tank, replace it immediately. Do not leave the printer with the ink tank removed. • Use a new ink tank for replacement. Installing a used ink tank may cause the nozzles to clog. Furthermore, with such an ink tank, the printer will not be able to inform you when to replace the ink tank properly. • Once an ink tank has been installed, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out, and the printer may not operate properly when it is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use. Note • Color ink may be consumed even when printing a black-and-white document or when black-andwhite printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of the print head, which may be necessary to maintain the performance of the printer. When an ink tank is out of ink, replace it immediately with a new one. Ink Tips 103 Checking Ink Status on the Touch Screen 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button to display it. 2. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 3. Select Estimated ink levels. A symbol appears in the area (A) if there is any information about the remaining ink level. Example: The ink is running low. Prepare a new ink tank. The resulting print quality may not be satisfactory, if printing is continued under this condition. Note • The above screen shows estimated ink levels. • Selecting Ink number displays the Ink number screen for checking ink numbers. Selecting Order ink now on this screen displays the QR code for accessing the ink purchasing site. Cost of connecting to Internet is to be born by the customer. • You can also check the ink status on a screen of the touch screen displayed while printing. • You can also check the ink status on the computer screen. • For Windows: Checking Ink Status from Your Computer • For Mac OS: Checking Ink Status from Your Computer 104 Ink Tips How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks. The printing costs described in the brochures or websites are based on the consumption data from not the first ink tank /ink cartridge but the succeeding ink tank /ink cartridge. Ink is sometimes used to maintain the optimal printing quality. To keep printer's performance, Canon printer performs cleaning automatically according to its condition. When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may be consumed. [Cleaning function] The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging. Does black-and-white printing use color ink? Black-and-white printing may use ink other than black ink depending on the type of printing paper or the settings of the printer driver. So, color ink is consumed even when printing in black-and-white. Why does the printer have two black ink tanks? There are two kinds of black ink in the printer: dye ink (BK) and pigment ink (PGBK). The dye ink is used mainly for printing photos, illustration, etc., and the pigment ink is used for text-based documents. Each has different purposes so that even if one runs out, another will not be used instead. If either of them runs out, the ink tank replacement is required. These two inks are automatically used depending on the type of printing paper or the settings of the printer driver. You cannot change the usage of these inks yourself. 105 Maintenance If Printing Is Faint or Uneven Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (Mac OS) Cleaning 106 If Printing Is Faint or Uneven Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning Aligning the Print Head 107 Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Make sure that the orange protective tape does not remain on the ink tank. • Check the ink status. Checking Ink Status on the Touch Screen • For Windows, increasing the print quality in the printer driver settings may improve the print result. Changing the Print Quality and Correcting Image Data When the Print Results Are Blurred or Uneven: Step1 Print the nozzle check pattern. From the printer Printing the Nozzle Check Pattern From the computer • For Windows: Printing a Nozzle Check Pattern • For Mac OS: Printing a Nozzle Check Pattern Step2 Examine the nozzle check pattern. If there are missing lines or horizontal white streaks in the pattern: Step3 Clean the print head. 108 From the printer Cleaning the Print Head From the computer • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the printer Cleaning the Print Head Deeply From the computer • For Windows: Cleaning the Print Heads • For Mac OS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head. From the printer Aligning the Print Head From the computer • For Windows: Adjusting Print Head Position • For Mac OS: Adjusting Print Head Position 109 Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Note • Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed. 3. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Print nozzle check pattern. 110 The confirmation screen will appear. 6. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. 7. Examine the nozzle check pattern. 111 Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D. A: No missing lines/No horizontal white streaks B: Lines are missing/Horizontal white streaks are present 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen. 112 For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D: The cleaning is not required. Select All A, confirm the message, then select OK. The screen will return to the Maintenance screen. For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head If the pattern D or any color in the pattern C is not printed: (Example: Magenta pattern is not printed) The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. The printer starts cleaning the print head. Cleaning the Print Head 113 Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Note • Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed. 3. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Cleaning. 114 The confirmation screen will appear. 6. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 1 minute. The pattern print confirmation screen will appear. 7. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed. 8. Examine the nozzle check pattern. Note • If the problem is not resolved after cleaning the print head twice, clean the print head deeply. 115 Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Note • Be sure to load paper in the cassette. Even if you load paper on the rear tray, the nozzle check pattern is not be printed. 3. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Deep cleaning. 116 The confirmation screen will appear. 6. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 1 to 2 minutes. The pattern print confirmation screen will appear. 7. Select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The nozzle check pattern will be printed. 8. When the completion message appears, select OK. 9. Examine the nozzle check pattern. If a particular color is not printed properly, replace the ink tank of that color. If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. 117 Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After pushing the cassette back, the paper information registration screen is displayed on the touch screen. Select A4 or Letter for Page size, then select Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Note • Be sure to load paper in the cassette. Even if you load paper on the rear tray, the print head alignment sheet is not be printed. 3. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 4. Select Maintenance. The Maintenance screen will appear. 5. Select Auto head alignment. 118 The confirmation screen will appear. 6. Confirm the message, then select Yes. The operation panel is opened and the paper output tray is pulled out automatically. The print head alignment sheet will be printed. Important • Do not touch any printed part on the print head alignment sheet. If the sheet is stained or wrinkled, it may not be scanned properly. 7. Confirm the message, then load the print head alignment sheet on the platen glass. Load the print head alignment sheet WITH THE PRINTED SIDE FACING DOWN and align the mark on the bottom right corner of the sheet with the alignment mark 119 . 8. Close the document cover gently, then select OK. The printer starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. Important • Do not open the document cover or move the print head alignment sheet on the platen glass until adjusting the print head position is complete. • If the error message appears on the touch screen, select OK to release the error, then take appropriate action. An Error Occurs 9. When the completion message appears, select OK. Remove the print head alignment sheet on the platen glass. Note • If the print results are still not satisfactory after adjusting the print head position as described above, adjust the print head position manually from the computer. • For Windows: Adjusting Print Head Position • For Mac OS: Adjusting Print Head Position • To print and check the current head position adjustment values, select Print the head alignment value on the Maintenance screen. 120 Performing Maintenance Functions from Your Computer (Mac OS) Opening Remote UI for Maintenance Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer 121 Opening Remote UI for Maintenance You can perform maintenance of printer and change the settings from a Remote UI. The following is the procedure to open a Remote UI. 1. Open System Preferences, and select Printers & Scanners 2. Select your model from the printer list, and click Options & Supplies... 3. Click Show Printer Webpage... in General tab Remote UI starts. Note • The password may have to be entered after Remote UI starts. In such a case, enter the password and click OK. In case you do not know the password, click About password and cookies. Related Topics Cleaning the Print Heads Adjusting Print Head Position Checking Ink Status from Your Computer Printing a Nozzle Check Pattern Managing the Printer Power Changing the Printer Operation Mode Reducing the Printer Noise 122 Cleaning the Print Heads The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. Cleaning 1. Select Utilities from Remote UI 2. Click Cleaning Before running the cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Cleaning. • Is there ink remaining in the tank? • Did you push in the ink tank completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output. • Did you install the ink tanks in their correct positions? 3. Execute cleaning Make sure that the printer is on and then click Yes. Print head cleaning starts. 4. Complete cleaning Next, the message for nozzle check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep cleaning Deep cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Select Utilities from Remote UI 2. Click Deep cleaning 123 Before running the deep cleaning, check the following items: Check whether the printer is on and open the printer's cover. Check the following items for each ink. Then, if necessary, perform Deep cleaning. • Is there ink remaining in the tank? • Did you push in the ink tank completely until you heard a clicking sound? • If the orange tape is there, has it been peeled off completely? Any remaining tape will hinder ink output. • Did you install the ink tanks in their correct positions? 3. Execute deep cleaning Make sure that the printer is on and then click Yes. Print head deep cleaning starts. 4. Complete deep cleaning Next, the message for nozzle check pattern printing is displayed. 5. Check the results To check whether the print quality has improved, click Yes. To cancel the check process, click No. Important • Deep cleaning consumes a larger amount of ink than Cleaning. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Note • If there is no sign of improvement after Deep cleaning, turn off the printer, wait 24 hours, and then perform Deep cleaning again. If there is still no sign of improvement, the ink may have run out or the print head may be worn. For details on the remedial action to be taken, see "No Ink Comes Out." Related Topic Printing a Nozzle Check Pattern 124 Adjusting Print Head Position Any error in the print head installation position can cause color and line shifts. Adjusting the print head position improves print results. Auto head alignment 1. Select Utilities from Remote UI 2. Click Auto head alignment A message appears. 3. Load paper in printer In the cassette, load 1 sheet of plain A4-sized or Letter-sized paper. 4. Run head position adjustment Check that the printer power is on, and then click Yes. Head alignment starts. Proceed with the operations in accordance with the messages on the screen. Important • While the printer is printing, do not open the printer scanning unit / cover. Note • You can print and check the current settings by clicking on Print the head alignment value. 125 Checking Ink Status from Your Computer You can check the detailed information such as the remaining ink level and the ink tank types of your model. If you select Printer status from Remote UI, the ink status appears as an illustration. Estimated ink levels You can check the types and levels of ink. When ink levels are running low or an error occurs because there is no ink, a notification icon will appear. Ink number You can look up the correct ink tank for your printer. Note • To check the ink status, you can also display the pop-up menu of the Print dialog and select Supply Levels. 126 Cleaning Cleaning Exterior Surfaces Cleaning the Platen Glass and Document Cover Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) Cleaning Cassette Pads 127 Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: three sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Roller cleaning. The confirmation screen will appear. 5. Select Yes. 6. Select Rear tray or Cassette to clean the paper feed roller. 7. Follow the message to remove any paper from the paper source. If you clean the paper feed roller of cassette, remove any paper from the cassette, then push it back. 8. Select OK. The operation panel is opened and the paper output tray is pulled out automatically. The paper feed roller will rotate as it is cleaned without paper. 128 9. Make sure that the paper feed roller has stopped rotating, then follow the message to load the three sheets of A4 or Letter-sized plain paper. 10. Select OK. The printer starts cleaning. The cleaning will be complete when the paper is ejected. 11. When the completion message appears, select OK. If the problem is not resolved after cleaning the paper feed roller, contact the service center. 129 Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel The setup menu screen will appear. 3. Select Maintenance. The Maintenance screen will appear. 4. Select Bottom plate cleaning. The confirmation screen will appear. 5. Select Yes. 6. Follow the message to remove any paper from the cassette, then select OK. 7. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, then unfold the paper. 8. Fold one side of the opened paper in another half, aligning the edge with the center crease, unfold the paper, then select OK. 130 9. Load only this sheet of paper in the cassette with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 10. Mount the cassette cover, and then insert the cassette into the printer. 11. Open the operation panel, then pull out the paper output tray. 12. Select OK. The operation panel is opened and the paper output tray is pulled out automatically. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 13. When the completion message appears, select OK. 131 Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained. Wipe off any ink from the protrusions using a cotton swab or the like. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. 132 Overview Safety Safety Precautions Regulatory Information WEEE (EU & EEA) Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When repairing, lending, or disposing of the printer Keeping Print Quality High Main Components and Their Use Main Components Power Supply Using the Operation Panel Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel Specifications 133 Safety Safety Precautions Regulatory Information WEEE (EU&EEA) 134 Safety Precautions Choosing a location • Do not install the printer in a location that is unstable or subject to excessive vibration. • Do not install the printer in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the printer under the operating environment specified in the Specifications. • Do not place the printer on a thick rug or carpet. • Do not place the printer with its back attached to the wall. Power Supply • Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the power cord if necessary. • Never remove the plug by pulling on the cord. Pulling the cord may damage the power cord, leading to possible fire or electrical shock. • Do not use an extension lead/cord. Working Around the Printer • Never put your hands or fingers in the printer while it is printing. • When moving the printer, carry the printer at both ends. In case the printer weighs more than 14 kg, it is recommended to have two people lifting the printer. Accidental dropping of the printer may cause injury. For the printer's weight, refer to the Specifications. • Do not place any object on the printer. Especially do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. • Do not transport or use the printer on a slant, vertically or upside-down, as the ink may leak and damage the printer. • When loading a thick book on the platen glass, do not press hard on the Document Cover. The platen glass may break and cause injury. Print Heads/Ink Tanks/FINE Cartridges • Keep ink tanks out of the reach of children. In case ink is accidentally licked or swallowed, rinse out mouth or give one or two glasses of water to drink. If irritation or discomfort occurs, obtain medical advice immediately. • In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. • Never touch the electrical contacts on a print head or FINE cartridges after printing. The metal parts may be very hot and could cause burns. • Do not throw ink tanks and FINE cartridges into fire. • Do not attempt to disassemble or modify the print head, ink tanks, and FINE cartridges. 135 Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10456 (Contains FCC Approved WLAN Module K30365, FCC Approved Bluetooth K30375) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. FCC ID:AZDK30365, AZDK30375 Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate equipment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This equipment should be installed and operated with minimum distance at least 20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747 1-800-652-2666 136 About Radio Waves Do not use this product near medical equipment or electronic equipment. Radio wave interference can affect the operation or performance of the equipment. Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated keeping the radiator at least 20cm or more away from person's body (excluding extremities: hands, wrists, feet and ankles). Pour les usagers résidant au Canada Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des extrémités : mains, poignets, pieds et chevilles). Environmental Information Reducing your environmental impact Power Consumption and Operational Modes The amount of electricity a device consumes depends on the way the device is used. This product is designed and set in a way to allow you to reduce the power consumption. After the last print it switches to Ready Mode. In this mode it can print again immediately if required. If the product is not used for a time, the device switches to its Sleep Mode. The devices consume less power (Watt) in these modes. Energy Star® The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. Products which meet the stringent requirements of the Energy Star® programme for both environmental benefits and the amount of energy consumption will carry the Energy Star® logo accordingly. 137 Paper types This product can be used to print on both recycled and virgin paper (certified to an environmental stewardship scheme), which complies with EN12281 or a similar quality standard. In addition it can support printing on media down to a weight of 64g/m2, lighter paper means less resources used and a lower environmental footprint for your printing needs. 138 WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU) and national legislation. This product should be handed over to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canoneurope.com/weee. Nur für Europäische Union und EWR (Norwegen, Island und Liechtenstein) Dieses Symbol weist darauf hin, dass dieses Produkt gemäß der EU-Richtlinie über Elektro- und Elektronik-Altgeräte (2012/19/EU) und nationalen Gesetzen nicht über den Hausmüll entsorgt werden darf. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden. Dies kann z. B. durch Rückgabe beim Kauf eines ähnlichen Produkts oder durch Abgabe bei einer autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund potentiell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen, negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch die umweltgerechte Entsorgung dieses Produkts tragen Sie außerdem zu einer effektiven Nutzung natürlicher Ressourcen bei. Informationen zu Sammelstellen für Altgeräte erhalten Sie bei Ihrer Stadtverwaltung, dem öffentlich-rechtlichen Entsorgungsträger, einer autorisierten Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihrem örtlichen Entsorgungsunternehmen. Weitere Informationen zur Rückgabe und Entsorgung von Elektro- und Elektronik-Altgeräten finden Sie unter www.canon-europe.com/weee. Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ce symbole indique que ce produit ne doit pas être jeté avec les ordures ménagères, conformément à la directive DEEE (2012/19/UE) et à la réglementation de votre pays. Ce produit doit être confié au distributeur à chaque fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en 139 place par les collectivités locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la santé humaine, du fait de la présence de substances potentiellement dangereuses généralement associées aux équipements électriques et électroniques. Parallèlement, votre entière coopération dans le cadre de la mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour plus d'informations sur les points de collecte des équipements à recycler, contactez vos services municipaux, les autorités locales compétentes, le plan DEEE approuvé ou le service d'enlèvement des ordures ménagères. Pour plus d'informations sur le retour et le recyclage des produits DEEE, consultez le site: www.canon-europe.com/weee. Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen, IJsland en Liechtenstein) Dit symbool geeft aan dat dit product in overeenstemming met de AEEA-richtlijn (2012/19/EU) en de nationale wetgeving niet mag worden afgevoerd met het huishoudelijk afval. Dit product moet worden ingeleverd bij een aangewezen, geautoriseerd inzamelpunt, bijvoorbeeld wanneer u een nieuw gelijksoortig product aanschaft, of bij een geautoriseerd inzamelpunt voor hergebruik van elektrische en elektronische apparatuur (EEA). Een onjuiste afvoer van dit type afval kan leiden tot negatieve effecten op het milieu en de volksgezondheid als gevolg van potentieel gevaarlijke stoffen die veel voorkomen in elektrische en elektronische apparatuur (EEA). Bovendien werkt u door een juiste afvoer van dit product mee aan het effectieve gebruik van natuurlijke hulpbronnen. Voor meer informatie over waar u uw afgedankte apparatuur kunt inleveren voor recycling kunt u contact opnemen met het gemeentehuis in uw woonplaats, de reinigingsdienst, of het afvalverwerkingsbedrijf. U kunt ook het schema voor de afvoer van afgedankte elektrische en elektronische apparatuur (AEEA) raadplegen. Ga voor meer informatie over het inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canoneurope.com/weee. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Este símbolo indica que este producto no debe desecharse con los desperdicios domésticos, de acuerdo con la directiva RAEE (2012/19/UE) y con la legislación nacional. Este producto debe entregarse en uno de los puntos de recogida designados, como por ejemplo, entregándolo en el lugar de venta al comprar un producto similar o depositándolo en un lugar de recogida autorizado para el reciclado de residuos de aparatos eléctricos y electrónicos (RAEE). La manipulación inapropiada de este tipo de desechos podría tener un impacto negativo en el entorno y la salud humana, debido a las sustancias potencialmente peligrosas que normalmente están asociadas con los RAEE. Al mismo tiempo, su cooperación a la hora de desechar correctamente este producto contribuirá a la utilización eficazde los recursos naturales. Para más información sobre cómo puede eliminar el equipo para su reciclado, póngase en contacto con las autoridades locales, con las autoridades encargadas de los desechos, con un sistema de gestión RAEE 140 autorizado o con el servicio de recogida de basuras doméstico. Si desea más información acerca de la devolución y reciclado de RAEE, visite la web www.canon-europe.com/weee. Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega, Islàndia i Liechtenstein) Aquest símbol indica que aquest producte no s’ha de llençar a les escombraries de la llar, d’acord amb la Directiva RAEE (2012/19/UE) i la legislació nacional. Aquest producte s’hauria de lliurar en un dels punts de recollida designats, com per exemple, intercanviant-lo un per un en comprar un producte similar o lliurant-lo en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (AEE). La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan associades als AEE. Així mateix, la vostra cooperació a l’hora de llençar correctament aquest producte contribuirà a la utilització efectiva dels recursos naturals. Per a més informació sobre els punts on podeu lliurar aquest producte per procedir al seu reciclatge, adreceu-vos a la vostra oficina municipal, a les autoritats encarregades dels residus, al pla de residus homologat per la RAEE o al servei de recollida de deixalles domèstiques de la vostra localitat. Per a més informació sobre la devolució i el reciclatge de productes RAEE, visiteu www.canon-europe.com/weee. Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein) Questo simbolo indica che il prodotto deve essere oggetto di raccolta separata in conformità alla Direttiva RAEE (2012/19/UE) e alla normativa locale vigente. Il prodotto deve essere smaltito presso un centro di raccolta differenziata, un distributore autorizzato che applichi il principio dell'"uno contro uno", ovvero del ritiro della vecchia apparecchiatura elettrica al momento dell'acquisto di una nuova, o un impianto autorizzato al riciclaggio dei rifiuti di apparecchiature elettriche ed elettroniche. La gestione impropria di questo tipo di rifiuti può avere un impatto negativo sull'ambiente e sulla salute umana causato dalle sostanze potenzialmente pericolose che potrebbero essere contenute nelle apparecchiature elettriche ed elettroniche. Un corretto smaltimento di tali prodotti contribuirà inoltre a un uso efficace delle risorse naturali ed eviterà di incorrere nelle sanzioni amministrative di cui all'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori informazioni sullo smaltimento e il recupero dei Rifiuti di Apparecchiature Elettriche ed Elettroniche, consultare la Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il sito www.canon-europe.com/weee. Apenas para a União Europeia e AEE (Noruega, Islândia e Liechtenstein) 141 Este símbolo indica que o produto não deve ser colocado no lixo doméstico, de acordo com a Directiva REEE (2012/19/UE) e a legislação nacional. Este produto deverá ser colocado num ponto de recolha designado, por exemplo, num local próprio autorizado quando adquirir um produto semelhante novo ou num local de recolha autorizado para reciclar resíduos de equipamentos eléctricos e electrónicos (EEE). O tratamento inadequado deste tipo de resíduo poderá causar um impacto negativo no ambiente e na saúde humana devido às substâncias potencialmente perigosas normalmente associadas aos equipamentos eléctricos e electrónicos. Simultaneamente, a sua cooperação no tratamento correcto deste produto contribuirá para a utilização eficaz dos recursos naturais. Para mais informações sobre os locais onde o equipamento poderá ser reciclado, contacte os serviços locais, a autoridade responsável pelos resíduos, o esquema REEE aprovado ou o serviço de tratamento de lixo doméstico. Para mais informações sobre a devolução e reciclagem de produtos REEE, vá a www.canon-europe.com/weee. Gælder kun i Europæiske Union og EØS (Norge, Island og Liechtenstein) Dette symbol angiver, at det pågældende produkt ikke må bortskaffes sammen med dagrenovation jf. direktivet om affald af elektrisk og elektronisk udstyr (WEEE) (2012/19/EU) og gældende national lovgivning. Det pågældende produkt skal afleveres på et nærmere specificeret indsamlingssted, f.eks. i overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller produktet skal afleveres på et godkendt indsamlingssted for elektronikaffald. Forkert håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred på grund af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk udstyr. Når du foretager korrekt bortskaffelse af det pågældende produkt, bidrager du til effektiv brug af naturressourcerne. Yderligere oplysninger om, hvor du kan bortskaffe dit elektronikaffald med henblik på genanvendelse, får du hos de kommunale renovationsmyndigheder. Yderligere oplysninger om returnering og genanvendelse af affald af elektrisk og elektronisk udstyr får du ved at besøge www.canoneurope.com/weee. Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και Λιχτενστάιν) Αυτό το σύμβολο υποδηλώνει ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά απορρίμματα, σύμφωνα με την Οδηγία σχετικά με τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΑΗΗΕ) (2012/19/ΕΕ) και την εθνική σας νομοθεσία. Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για την ανακύκλωση των αποβλήτων Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού (ΗΗΕ). Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικώς επικίνδυνων ουσιών που γενικά συνδέονται με τον ΗΗΕ. Ταυτόχρονα, η συνεργασία σας όσον αφορά τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου μπορείτε να απορρίψετε τον εξοπλισμό σας για 142 ανακύκλωση, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία απόρριψης οικιακών αποβλήτων. Για περισσότερες πληροφορίες σχετικά με την επιστροφή και την ανακύκλωση των προϊόντων ΑΗΗΕ, επισκεφθείτε την τοποθεσία www.canon-europe.com/weee. Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Dette symbolet indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold til WEEE-direktiv (2012/19/EU) og nasjonal lov. Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når du kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk og elektronisk utstyr (EE-utstyr). Feil håndtering av denne typen avfall kan være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Samtidig bidrar din innsats for korrekt avhending av produktet til effektiv bruk av naturressurser. Du kan få mer informasjon om hvor du kan avhende utrangert utstyr til resirkulering ved å kontakte lokale myndigheter, et godkjent WEEE-program eller husholdningens renovasjonsselskap. Du finner mer informasjon om retur og resirkulering av WEEE-produkter på www.canon-europe.com/weee. Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein) alueelle. Tämä tunnus osoittaa, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi, 2012/19/EU) sekä kansallinen lainsäädäntö kieltävät tuotteen hävittämisen talousjätteen mukana. Tuote on vietävä asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa tai viralliseen sähkö- ja elektroniikkalaiteromun keräyspisteeseen. Sähkö- ja elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Lisäksi tuotteen asianmukainen hävittäminen säästää luonnonvaroja. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyspisteistä saat kaupunkien ja kuntien tiedotuksesta, jätehuoltoviranomaisilta, sähkö- ja elektroniikkalaiteromun kierrätysjärjestelmän ylläpitäjältä ja jätehuoltoyhtiöltä. Lisätietoja sähkö- ja elektroniikkalaiteromun keräyksestä ja kierrätyksestä on osoitteessa www.canon-europe.com/weee. Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) Den här symbolen visar att produkten enligt WEEE-direktivet (2012/19/EU) och nationell lagstiftning inte får sorteras och slängas som hushållsavfall. Den här produkten ska lämnas in på en därför avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att hantera elektrisk och elektronisk utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande 143 köps (en mot en). Olämplig hantering av avfall av den här typen kan ha en negativ inverkan på miljön och människors hälsa på grund av de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en korrekt avfallshantering av den här produkten bidrar dessutom till en effektiv användning av naturresurserna. Kontakta ditt lokala kommunkontor, berörd myndighet, företag för avfallshantering eller ta del av en godkänd WEEE-organisation om du vill ha mer information om var du kan lämna den kasserade produkten för återvinning. För mer information om inlämning och återvinning av WEEE-produkter, se www.canon-europe.com/weee. Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko) Tento symbol znamená, že podle směrnice o OEEZ (2012/19/EU) a podle vnitrostátních právních předpisů nemá být tento výrobek likvidován s odpadem z domácností. Tento výrobek má být vrácen do sběrného místa, např. v rámci autorizovaného systému odběru jednoho výrobku za jeden nově prodaný podobný výrobek nebo v autorizovaném sběrném místě pro recyklaci odpadních elektrických a elektronických zařízení (OEEZ). Nevhodné nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví, protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše spolupráce na správné likvidaci tohoto výrobku současně napomůže efektivnímu využívání přírodních zdrojů. Další informace o místech sběru vašeho odpadního zařízení k recyklaci vám sdělí místní úřad vaší obce, správní orgán vykonávající dozor nad likvidací odpadu, sběrny OEEZ nebo služba pro odvoz komunálního odpadu. Další informace týkající se vracení a recyklace OEEZ naleznete na adrese www.canon-europe.com/weee. Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ez a szimbólum azt jelzi, hogy a helyi törvények és a WEEE-irányelv (2012/19/EU) szerint a termék nem kezelhető háztartási hulladékként. A terméket a kijelölt nyilvános gyűjtőpontokon kell leadni, például hasonló cserekészülék vásárlásakor, illetve bármelyik, elektromos és elektronikai berendezésekből származó hulladék (WEEE) átvételére feljogosított gyűjtőponton. Az ilyen jellegű hulladékok a nem megfelelő kezelés esetén a bennük található veszélyes anyagok révén ártalmasak lehetnek a környezetre és az emberek egészségére. Továbbá, a termékből származó hulladék megfelelő kezelésével hozzájárulhat a természetes nyersanyagok hatékonyabb hasznosításához. A berendezésekből származó, újrahasznosítható hulladékok elhelyezésére vonatkozó további tudnivalókért forduljon a helyi önkormányzathoz, a közterület-fenntartó vállalathoz, a háztartási hulladék begyűjtését végző vállalathoz, illetve a hivatalos WEEE-képviselethez. További tudnivalókat a WEEE-termékek visszajuttatásáról és újrahasznosításáról a www.canon-europe.com/weee. 144 Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i Liechtenstein) Ten symbol oznacza, że zgodnie z dyrektywą WEEE dotyczącą zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) oraz przepisami lokalnymi nie należy wyrzucać tego produktu razem z odpadami gospodarstwa domowego. Produkt należy przekazać do wyznaczonego punktu gromadzenia odpadów, np. firmie, od której kupowany jest nowy, podobny produkt lub do autoryzowanego punktu gromadzenia zużytego sprzętu elektrycznego i elektronicznego w celu poddania go recyklingowi. Usuwanie tego typu odpadów w nieodpowiedni sposób może mieć negatywny wpływ na otoczenie i zdrowie innych osób ze względu na niebezpieczne substancje stosowane w takim sprzęcie. Jednocześnie pozbycie się zużytego sprzętu w zalecany sposób przyczynia się do właściwego wykorzystania zasobów naturalnych. Aby uzyskać więcej informacji na temat punktów, do których można dostarczyć sprzęt do recyklingu, prosimy skontaktować się z lokalnym urzędem miasta, zakładem utylizacji odpadów, skorzystać z instrukcji zatwierdzonej dyrektywą WEEE lub skontaktować się z przedsiębiorstwem zajmującym się wywozem odpadów domowych. Więcej informacji o zwracaniu i recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje się w witrynie www.canon-europe.com/weee. Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tento symbol znamená, že podľa Smernice 2012/19/EÚ o odpade z elektrických a elektronických zariadení (OEEZ) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických a elektronických zariadení (EEZ). Nesprávna manipulácia s takýmto typom odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o mieste recyklácie opotrebovaných zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke: www.canon-europe.com/weee. Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein) See sümbol näitab, et antud toodet ei tohi vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale direktiivile (2012/19/EL) ning teie riigis kehtivatele õigusaktidele utiliseerida koos olmejäätmetega. Antud toode tuleb anda selleks määratud kogumispunkti, nt müügipunkt, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või elektri- ja elektroonikaseadmete jäätmete ümbertöötlemiseks 145 mõeldud kogumispunkti. Täiendava teabe saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete tagastamise ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega, asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-leheküljelt www.canon-europe.com/weee. Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šis simbols norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA) un vietējiem tiesību aktiem no šī izstrādājuma nedrīkst atbrīvoties, izmetot to kopā ar sadzīves atkritumiem. Šis izstrādājums ir jānodod piemērotā savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Turklāt jūsu atbalsts pareizā šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu pilnīgāku informāciju par vietām, kur izlietoto iekārtu var nodot pārstrādei, sazinieties ar vietējo pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvarotu EEIA struktūru vai sadzīves atkritumu apsaimniekošanas iestādi. Lai saņemtu plašāku informāciju par elektrisko un elektronisko iekārtu nodošanu pārstrādei, apmeklējiet tīmekļa vietni www.canon-europe.com/weee. Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui) Šis ženklas reiškia, kad gaminio negalima išmesti su buitinėmis atliekomis, kaip yra nustatyta Direktyvoje (2012/19/ES) ir nacionaliniuose teisė aktuose dėl EEĮ atliekų tvarkymo. Šį gaminį reikia atiduoti į tam skirtą surinkimo punktą, pvz., pagal patvirtintą keitimo sistemą, kai perkamas panašus gaminys, arba į elektros ir elektroninės įrangos (EEĮ) atliekų perdirbimo punktą. Netinkamas tokios rūšies atliekų tvarkymas dėl elektros ir elektroninėje įrangoje esančių pavojingų medžiagų gali pakenkti aplinkai ir žmonių sveikatai. Padėdami užtikrinti tinkamą šio gaminio šalinimo tvarką, kartu prisidėsite prie veiksmingo gamtos išteklių naudojimo. Jei reikia daugiau informacijos, kaip šalinti tokias atliekas, kad jos būtų toliau perdirbamos, kreipkitės į savo miesto valdžios institucijas, atliekų tvarkymo organizacijas, patvirtintų EEĮ atliekų sistemų arba jūsų buitinių atliekų tvarkymo įstaigų atstovus. Išsamesnės informacijos apie EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę tinklalapyje www.canoneurope.com/weee. Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) 146 Ta simbol pomeni, da tega izdelka v skladu z direktivo OEEO (2012/19/EU) in državno zakonodajo ne smete odvreči v gospodinjske odpadke. Ta izdelek morate odložiti na ustrezno zbiralno mesto, na primer pri pooblaščenem prodajalcu, ko kupite podoben nov izdelek ali na zbiralno mesto za recikliranje električne in elektronske opreme. Neprimerno ravnanje s takšnimi odpadki lahko negativno vpliva na okolje in človekovo zdravje zaradi nevarnih snovi, ki so povezane z električno in elektronsko opremo. S pravilno odstranitvijo izdelka hkrati prispevate tudi k učinkoviti porabi naravnih virov. Če želite več informacij o tem, kje lahko odložite odpadno opremo za recikliranje, pokličite občinski urad, komunalno podjetje ali službo, ki skrbi za odstranjevanje odpadkov, ali si oglejte načrt OEEO. Če želite več informacij o vračanju in recikliranju izdelkov v skladu z direktivo OEEO, obiščite www.canon-europe.com/weee. Само за Европейския съюз и ЕИП (Норвегия, Исландия и Лихтенщайн) Този символ показва, че този продукт не трябва да се изхвърля заедно с битовите отпадъци, съгласно Директивата за ИУЕЕО (2012/19/ЕC) и Вашето национално законодателство. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране, например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО). Неправилното третиране на този тип отпадъци може да доведе до евентуални отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните ресурси. Повече информация относно местата, където може да предавате излязло от употреба оборудване за рециклиране, може да получите от местните власти, от органа, отговорен за отпадъците и от одобрена система за излязло от употреба ЕЕО или от Вашата местна служба за битови отпадъци. За повече информация относно връщането и рециклирането на продукти от излязло от употреба ЕЕО посетете www.canoneurope.com/weee. Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Acest simbol indică faptul că acest produs nu trebuie aruncat o dată cu reziduurile menajere, în conformitate cu Directiva DEEE (Directiva privind deşeurile de echipamente electrice şi electronice) (2012/19/UE) şi legile naţionale. Acest produs trebuie transportat la un punct de colectare special, de exemplu un centru care preia produsele vechi atunci când achiziţionaţi un produs nou similar, sau la un punct de colectare autorizat pentru reciclarea deşeurilor provenite de la echipamentele electrice şi electronice (EEE). Mânuirea necorespunzătoare a acestor tipuri de deşeuri poate avea un impact negativ asupra mediului înconjurător şi sănătăţii indivizilor, din cauza substanţelor potenţial nocive care sunt în general asociate cu EEE. În acelaşi timp, cooperarea dvs. la reciclarea corectă a acestui produs va contribui la utilizarea efectivă a resurselor naturale. Pentru mai multe informaţii privind locurile de reciclare a deşeurilor provenite de la echipamente, contactaţi biroul primăriei locale, autoritatea responsabilă cu colectarea deşeurilor, schema DEEE aprobată sau serviciul de colectare a deşeurilor menajere. Pentru 147 mai multe informaţii privind returnarea şi reciclarea produselor DEEE, vizitaţi www.canon-europe.com/ weee. Samo za Europsku uniju i EEZ (Norveška, Island i Lihtenštajn) Ovaj simbol pokazuje da se ovaj proizvod ne smije odlagati s kućnim otpadom sukladno WEEE Direktivi (2012/19/EC) i vašem nacionalnom zakonu. Ovaj proizvod je potrebno predati na posebno mjesto za sakupljanje otpada, npr. na ovlašteno mjesto gdje možete zamijeniti staro za novo ukoliko kupujete novi sličan proizvod ili na ovlašteno mjesto za sakupljanje rabljene električne i elektroničke opreme (EEE) za recikliranje. Nepropisno rukovanje ovom vrstom otpada može imati negativan učinak na okolinu i zdravlje ljudi zbog supstanci koje su potencijalno opasne za zdravlje, a općenito se povezuju s EEE. Istovremeno, vaša će suradnja kroz propisno odlaganje ovog proizvoda doprinijeti efektivnoj uporabi prirodnih resursa. Za više informacija o tome gdje možete odložiti svoj otpad za recikliranje obratite se vašem lokalnom gradskom uredu, komunalnoj službi, odobrenom WEEE programu ili službi za odlaganje kućnog otpada. Ostale informacije o vraćanju i recikliranju WEEE proizvoda potražite na www.canon-europe.com/weee. Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU) i nacionalnim zakonima. Ovaj proizvod treba predati određenom centru za prikupljanje, npr. na osnovi "jedan-za-jedan" kada kupujete sličan novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme (EEE). Nepravilno rukovanje ovom vrstom otpada može da ima moguće negativne posledice po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za EEE. U isto vreme, vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru opremu radi recikliranje, vas molimo, da kontaktirate lokalne gradske vlasti, komunalne službe, odobreni plan reciklaže ili Gradsku čistoću. Za više informacija o vraćanju i recikliranju WEEE proizvoda, posetite stranicu www.canon-europe.com/weee. 148 Handling Precautions Canceling Print Jobs Legal Restrictions on Scanning/Copying Printer Handling Precautions Transporting Your Printer When repairing, lending, or disposing of the printer Keeping Print Quality High 149 Legal Restrictions on Scanning/Copying Scanning, printing, copying, or modifying copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative. • • • • • • • • • • • • • • • • Paper money Money orders Certificates of deposit Postage stamps (canceled or uncanceled) Identification badges or insignia Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler's checks Food stamps Passports Immigration papers Internal revenue stamps (canceled or uncanceled) Bonds or other certificates of indebtedness Stock certificates Copyrighted works or works of art, without the owner's consent 150 Printer Handling Precautions Do not place any object on the document cover! Do not place any object on the document cover. It will fall into the rear tray when the document cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it. 151 Transporting Your Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying. • After packing, do not tilt the box containing the printer or turn it on its side or upside down. Doing so may cause the ink to leak during transport and cause damage to the printer. • When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE". 1. Turn the printer off. 2. Confirm that the ON lamp is off and unplugging the power cord. Important • Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or damage to the printer, making the printer unable to print. 3. Retract the paper output tray and the output tray extension. 4. Close the operation panel, paper support, and the rear tray cover. 5. If the cassette is extended, contract it. 6. Unplug the printer cable from the computer and from the printer, then unplug the power cord from the printer. 7. Use adhesive tape to secure all the covers on the printer to keep them from opening during transportation. Then pack the printer in the plastic bag. 8. Attach the protective material to the printer when packing the printer in the box. 152 When repairing, lending, or disposing of the printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it. • Select Setup on the HOME screen and select Settings > Device settings > Reset settings > Reset all > Yes. 153 Keeping Print Quality High The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Note • Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paintstick, or bleed if water or sweat comes in contact with the printed area. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the print head will not be capped properly and this will cause drying or clogging. When Unplugging the Printer, make sure that the ON lamp is not lit. Print periodically! Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is capped, the print head too, may become dried or clogged if the printer has not been used for a long time. We recommend you to use the printer at least once a month. 154 Main Components and Their Use Main Components Power Supply Using the Operation Panel 155 Main Components Front View Rear View Inside View Operation Panel 156 Front View (1) operation panel Use to change the settings of the printer or to operate it. Operation Panel (2) document cover Open to load an original on the platen glass. (3) feed slot cover Prevents anything from falling into the feed slot. Open it to slide the paper guides, and close it before printing. (4) paper support Extend to load paper in the rear tray. (5) rear tray cover Open to load paper in the rear tray. (6) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Paper in the Rear Tray Loading Envelopes (7) paper guides Align with both sides of the paper stack. 157 (8) cassette Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer. Loading Paper in the Cassette (9) paper guides Align with right/left/front sides of the paper stack. (10) cassette cover Detach to load paper in the cassette. (11) paper output tray Comes out automatically when the printer starts printing. Printed paper is ejected. (12) paper output support Extend to support ejected paper. (13) card slot Insert a memory card. Before Inserting the Memory Card (14) Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card (15) disc tray storage compartment The disc tray supplied with the printer can be stored here. (16) disc tray guide Attach the disc tray. 158 (17) platen glass Load an original here. 159 Rear View (1) rear cover Detach when removing jammed paper. (2) transport unit cover Open when removing jammed paper. (3) power cord connector Plug in the supplied power cord. (4) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while the printer is printing or scanning originals with the computer. 160 Inside View (1) scanning unit / cover Scans originals. Also, lift and open it to replace an ink tank or to remove jammed paper inside the printer. (2) print head holder The print head is pre-installed. Note • For details on replacing an ink tank, see Replacing Ink Tanks. 161 Operation Panel (1) ON button/ON lamp Turns the power on or off. Lights after flashing when the power is turned on. Before turning on the power, make sure that the document cover is closed. (2) touch screen Displays messages, menu items, and the operational status. Directly touch the screen lightly with your finger tip to select a menu item or displayed button. You can also preview photos on a memory card before printing. Basic Operation of the touch screen 162 Power Supply Confirming that the Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 163 Confirming that the Power Is On The ON lamp is lit when the printer is turned on. Even if the touch screen is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The touch screen display will turn off if the printer is not operated for about 10 minutes. To restore the display, press any button except the ON button or touch the touch screen. The print operation from a computer can also restore the display. 164 Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If an error message is displayed on the touch screen, see An Error Occurs. • You can set the printer to automatically turn on when a print or scan operation is performed from a computer connected by USB cable or wireless network. This feature is set to off by default. From the printer ECO settings From the computer • For Windows: Managing the Printer Power • For Mac OS: Managing the Printer Power Turning off the printer 1. Press the ON button to turn off the printer. When the ON lamp stops flashing, the printer is turned off. 165 Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default. From the printer ECO settings From the computer • For Windows: Managing the Printer Power • For Mac OS: Managing the Printer Power 166 Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, Unplugging the Printer and call for service. Using the printer with one of the unusual conditions above may cause a fire or an electric shock. 167 Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. Note • After pressing the ON button, the confirmation screen asking if you retract the paper output tray will appear on the touch screen. To retract the paper output tray, select Yes. 2. Confirm that the ON lamp is off. 3. Unplug the power cord. The specification of the power cord differs depending on the country or region of use. 168 Using the Operation Panel The operation panel consists of the ON button (A) and touch screen (B). Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. Operations on the Home Screen A: ON button B: touch screen Basic Operation of the touch screen Buttons on the touch screen Basic Operation of the touch screen Touch the touch screen lightly with your finger tip or move your finger to access various functions or settings. Important • When operating the touch screen, make sure to avoid the followings, which may cause the printer to malfunction or damage the printer. • Strongly pressing the touch screen. • Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). • Touching the touch screen with wet or dirty hands. • Placing any objects on the touch screen. • Do not attach a protective sheet on the touch screen. Removing it may damage the touch screen. Tap Touch lightly with your finger tip and immediately release. Use to select an item or photo on the screen. 169 Touch Touch lightly with your finger tip. To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark. Flick Flick your finger on the screen up, down, left, or right. Use to switch menus or move forward or backward through photos. Drag While lightly touching the screen, move your finger up, down, left, or right. Use to view lists of items or move sliders. 170 Operations on the Home Screen Display the menu screen or the settings screen from the Home screen. C. Basic menu Select to copy or scan using the operation panel. After selecting a basic menu, the particular menus are displayed. D. Network status Displays the current network status. Select to display the basic network information or to change the network settings. The icon differs depending on the network of use or the network status. Wireless LAN is enabled and the printer is connected to the wireless router. Note • Depending on the signal state, the icon will change. (Signal strength: 81 % or more): You can use the printer over a wireless LAN without any problems. (Signal strength: 51 % or more): The problem such as the printer cannot print may occur according to the network status. We recommends placing the printer near the wireless router. 171 (Signal strength: 50 % or less): The problem such as the printer cannot print may occur. Place the printer near the wireless router. Wireless LAN is enabled but the printer is not connected to the wireless router. Wireless Direct is enabled. Wireless LAN is disabled. E. Cloud Displays the cloud's Main screen. You can use the services of PIXMA/MAXIFY Cloud Link. F. Setup Displays the printer's setting menus or the maintenance menus. G. Quick guide Displays the guides how to loading paper or how to replace the ink tank, or the troubleshooting. Buttons on the touch screen While operating on the touch screen, some buttons are displayed on the touch screen. H. HOME button Displays the HOME screen. I. Black button Starts black & white copying, scanning, etc. J. Color button Starts color copying, scanning, etc. K. Back button Returns the touch screen to the previous screen. 172 L. Stop button Cancels operation when print, copy, or scan job is in progress. 173 Changing Settings Changing Printer Settings from Your Computer (Windows) Changing Printer Settings from Your Computer (Mac OS) Changing Settings from Operation Panel 174 Changing Printer Settings from Your Computer (Mac OS) Managing the Printer Power Changing the Printer Operation Mode 175 Managing the Printer Power Printer power supply is operated from Remote UI. Energy saving settings Energy saving settings allows you to set Auto power off and Auto power on. Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the printer remains inactive for a certain period. The Auto power on function automatically turns on the printer when data is received. 1. Selecting Device settings from Remote UI 2. Click Energy saving settings 3. Complete the following settings: Auto power off Specify the time from the list. Printer automatically turns itself off, when data is not sent within the specified time or the printer has remained inactive. Auto power on When you check this check box, the printer automatically turns itself on when data is sent. 4. Apply the settings Click OK. The printer will operate with the changed settings hereafter. 176 Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. 1. Check whether the printer is on and select Device settings from Remote UI 2. If necessary, complete the following settings: Print settings - Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion. Check this check box to prevent paper abrasion. Custom settings - Detect paper setting mismatch If the check box is deselected, at the time of printing from PC, you can continue to print without the message display even if the paper settings set in the Print dialog differs from the paper information registered to the printer. Ink drying wait time You can set the length of the printer rest time until printing of the next page begins. The wait time becomes longer as the value set in the list increases, and shorter as the value decreases. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time. Reducing the ink drying wait time speeds up printing. 3. Apply the settings Click OK. The printer operates with the modified settings hereafter. 177 Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Firmware update Feed settings Reset setting Web service setup System information ECO settings Quiet setting 178 Changing Settings from Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 4. Select Device settings. The Device settings screen is displayed. 5. Select a setting item to adjust. The setting screen for the selected item is displayed. 6. Select a setting item. 7. Select a setting to specify. 179 For more on setting items on the operation panel: Setting Items on Operation Panel 180 Setting Items on Operation Panel Items for Printer Device user settings Web service setup Language selection ECO settings Quiet setting Items for Paper/Printing Print settings Feed settings PictBridge print settings Items for Maintenance/Management System information Firmware update LAN settings Reset setting 181 Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. • Extended copy amount Selects the amount of image that extends off the paper when printing in borderless (full). Slight cropping may occur at the edges since the copied image is enlarged to fill the whole page. You can change the width to be cropped from the borders of the original image as needed. Important • This setting can be applied under the following conditions: - Performing borderless copying - Borderless is selected for Border when copying printed photos Note • If printouts contain margins even though you are printing in Borderless, specifying Extended amount: Large for this setting may help solve the problem. • Adjust disc print area You can adjust the disc printing area if the image is not aligned with the printable disc. You can adjust the printing area in increments of 0.003 inches/0.1 mm between -0.03 inches/-0.9 mm and +0.03 inches/+0.9 mm. • Auto photo fix setting When ON is selected, you can select whether to print photos using the Exif information recorded in the image files in the following cases. ◦ Auto photo fix is selected for Photo fix when printing from a memory card. ◦ The print setting on the PictBridge (Wireless LAN) compliant device is set to Default* or On when printing with a PictBridge (Wireless LAN) compliant device. * When Default is selected for the print setting on the PictBridge (Wireless LAN) compliant device, select Auto photo fix for Photo fix in PictBridge print settings. • Adjust horizontal print position Adjusts the print position when the left/right margins are not aligned. You can adjust the left/right margins in increments of 0.01 inch/0.1 mm between -0.12 inch/-3 mm and +0.12 inch/+3 mm centered on the horizontal center of the paper. 182 Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.06 inch/-1.5 mm and +0.06 inch/+1.5 mm even if you specify the value over 0.06 inch/1.5 mm. 183 LAN settings Wireless LAN Wireless Direct Common settings Wireless LAN • WLAN active/inactive Enables/disables wireless LAN. • Wireless LAN setup Selects the setup method for wireless LAN connection. ◦ Easy wireless connect Select if you specify the settings of the access point information to the printer directly from a device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen instructions of the connecting device for the setup procedure. ◦ Manual connect Select when you perform settings for wireless LAN manually using the operation panel of the printer. ◦ WPS (Push button method) Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) push button method. Follow the on-screen instructions during setup. ◦ Other setup ■ Advanced setup Select when you perform settings for wireless LAN manually. You can specify multiple WEP keys. ■ WPS (PIN code method) Select when you perform settings for wireless LAN using a wireless router supporting a Wi-Fi Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup. • WLAN setting list The list of wireless LAN settings of this printer is displayed on the touch screen. Select Print details and then Yes to print the list. Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) 184 Items Setting SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX (up to 32 characters) Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/ WPA2-PSK(TKIP)/WPA2-PSK(AES) Signal strength (%) XXX IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address of wireless LAN XX:XX:XX:XX:XX:XX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.) Wireless Direct • Wireless Direct active/inactive Enables/disables Wireless Direct. • Change SSID/device name Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for Wireless Direct. • Change password Changes the password for Wireless Direct. • Connection request confirmation Selecting Yes displays the confirmation screen when a Wi-Fi Direct compatible device is connecting the printer. 185 • Wireless Direct setting list The list of Wireless Direct settings of this printer is displayed on the touch screen. Select Print details and then Yes to print the list. Printing Network Settings Important • The network settings printout contains important information about your network. Handle it with care. The following setting items are displayed. (Some setting items are not displayed depending on the printer settings.) Items Setting SSID DIRECT-XXXX-TS8100series Password XXXXXXXXXX (10 characters) Wireless LAN security WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX (12 characters) IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters) IPv4 default gateway XXX. XXX. XXX. XXX (12 characters) IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address of wireless LAN XX:XX:XX:XX:XX:XX (12 characters) Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX (up to 52 characters) Wireless Direct device name DIRECT-XXXX-TS8100series No. of devices connected now XX/XX Root cert. thumbprint (SHA-1) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX Root cert. thumbprint (SHA-256) XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX ("XX" represents alphanumeric characters.) Common settings • Set printer name 186 Specifies the printer name. You can use up to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. • TCP/IP settings Performs IPv4 or IPv6 setting. • WSD setting Setting items when you use WSD (one of the network protocols supported in Windows 8.1, Windows 8, Windows 7, and Windows Vista). ◦ Enable/disable WSD Selects whether WSD is enabled or disabled. Note • When this setting is enabled, the printer icon is displayed on the Network Explorer in Windows 8.1, Windows 8, Windows 7, and Windows Vista. ◦ Optimize inbound WSD Selecting Enable allows you to receive the WSD printing data faster. ◦ WSD scan from this device Selecting Enable allows you to transfer the scanned data to the computer using WSD. To transfer the scanned data, press the Color button. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. ◦ Timeout setting Specifies the timeout length. • Bonjour settings Setting items for LAN using Bonjour for Mac OS. ◦ Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. ◦ Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note • You cannot use the same service name as that already used for other LAN connected devices. • LPR protocol setting Enables/disables the LPR setting. 187 • RAW protocol Enables/disables RAW printing. • LLMNR Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Active allows the printer to detect printer's IP address from the printer name without a DNS server. • PictBridge communication Setting items for printing from a PictBridge (Wireless LAN) compliant device. ◦ Enable/disable communication Selecting Enable allows you to print from a PictBridge (Wireless LAN) compliant device. ◦ Timeout setting Specifies the timeout length. • IPsec settings Selecting Active allows you to specify the IPsec security. 188 Device user settings • Date display format Changes the display format of dates when printed. Note • When ON is selected for Print date on the print settings screen in printing from a memory card, the date is printed in the date display format you selected. Setting Items for Photo Printing Using Operation Panel • Read/write attribute Selects whether to allow data to be written onto memory cards from a computer. Important • Remove the memory card before changing this setting. Setting Up Card Slot as Memory Card Drive of Computer • If you set this setting to Writable from USB PC, you cannot print photos on a memory card using the operation panel of the printer. After you finish operation of the memory card dedicated drive, be sure to set it back to Not writable from PC. When you turn off the printer, Writable from USB PC will be canceled and the setting is returned to Not writable from PC when you turn on the printer next time. • When Writable from USB PC is selected, the auto power off setting is inactive. For more on the auto power off setting: ECO settings • Sound control Selects the volume. ◦ Keypad volume Selects the beep volume when tapping the touch screen. ◦ Alarm volume Selects the alarm volume. • Device info sending settings Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server. • Energy saving settings Allows you to turn on/off the printer automatically to save electricity. ◦ Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer. 189 ◦ Auto power on Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer. • You can also enter this setting menu by selecting ECO settings and Energy saving settings on the HOME screen. ECO settings • Document removal reminder Selects whether the printer will display the reminder screen in case you forget to remove the original from the platen glass after scanning. Important • Depending on the type of original or the state of the document cover, forgetting to remove the original may not be detected. • Auto retract paper output tray When ON is selected, the confirmation screen asking if you retract the paper output tray automatically appears after pressing the ON button to turn off the printer. • Bluetooth settings Setting items for connecting with Bluetooth compatible device. ◦ Enable/disable Bluetooth Enables/disables the Bluetooth function of the printer. ◦ List/delete paired devices Displays the list of paired Bluetooth compatible devices. To delete the paired Bluetooth compatible device, select a Bluetooth compatible device from the list. ◦ Check/change PIN code Allows you to check the PIN code and change it. Important • When you change the PIN code, pairing with all Bluetooth compatible devices is canceled. ◦ Set Bluetooth device name Specifies the printer name for Bluetooth connection. Note • If the printer cannot be paired to the Bluetooth compatible device after you changed some settings in Bluetooth settings see below. Cannot Find Printer from Smartphone/Tablet while Using Bluetooth 190 Language selection Changes the language for the messages and menus on the touch screen. 191 Firmware update You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Inactive is selected for WLAN active/inactive of Wireless LAN in LAN settings. • Install update Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the onscreen instructions to perform update. Important • When you use this function, make sure the printer is connected to the Internet. Note • If the firmware update is not complete, check the following and take an appropriate action. • Check the network settings such as a wireless router. • If Cannot connect to the server. is displayed on the touch screen, select OK and try again after a while. • Check current version You can check the current firmware version. • Update notification setting When Yes is selected and the firmware update is available, the screen to inform you of the firmware update is displayed on the touch screen. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the touch screen to perform settings. 192 Feed settings By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Settings • Register paper information Registers the paper size and the media type you load on the rear tray and in the cassette. Note • Plain paper can only be loaded in the cassette. • For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) • Detect paper setting mismatch If you select Yes, the printer detects whether the paper size and the media type are identical with those registered in Register paper information. If printing starts with the settings that do not match, an error message is displayed on the touch screen. Note • When No is selected, Register paper information is disabled. 193 Reset setting You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings back to the default. • Settings only Sets the settings such as the paper size or media type back to the default. • Device info sending settings only Sets only the device information sending settings back to the default. • Reset all Sets all settings you made to the printer back to the default. The administrator password specified by Remote UI or IJ Network Device Setup Utility reverts to the default setting. Note • You cannot set the following setting items back to the default: • The language displayed on the touch screen • The current position of the print head • CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting 194 Web service setup Select this setting item from Web service setup on Settings. • Web service connection setup The following setting items are available. ◦ Google Cloud Print setup Registers/Deletes the printer to/from Google Cloud Print. ◦ IJ Cloud Printing Center setup Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center. ◦ Check Web service setup Make sure whether the printer is registered to Google Cloud Print or Canon Inkjet Cloud Printing Center. • DNS server setup Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup, follow the display on the touch screen to perform settings. • Proxy server setup Performs settings for a proxy server. Follow the display on the touch screen to perform settings. 195 System information To display this menu, select System information on • Current version Displays the current firmware version. • Printer name Displays the printer name currently specified. • Serial number Displays the printer serial number. • MAC address of wireless LAN Displays the MAC address for wireless LAN. 196 Setup. ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the printer automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 4. Select ECO. 5. Select Two-sided printing setting. 6. Specify settings as necessary. A. Select two-sided copying as a default. B. Select two-sided printing of template forms on the printer as a default. Using Power Saving Function Follow the procedure below to use power saving function. 1. Make sure printer is turned on. 197 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 4. Select ECO. 5. Select Energy saving settings. 6. Check on-screen instructions and select Next. 7. Specify settings as necessary. A. Specify the length of time to turn the printer off automatically when no operation is made or no printing data is sent to the printer. B. Selecting ON enables the printer to turn on automatically when a scanning command from a computer or printing data is sent to the printer. 198 Quiet setting Enables this function on the printer if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 4. Select Quiet setting. 5. Select Use quiet mode. The confirmation screen is displayed and the icon appears as the Quiet setting menu icon. Activate this setting to reduce the operating noise while printing is in progress. Important • Operating speed is reduced compared to when Do not use quiet mode is selected. • This function may not be so effective depending on the printer's setting. Furthermore, certain noise, such as when the printer is preparing for printing, is not reduced. Note • You can set the quiet mode from the operation panel of the printer or the printer driver. No matter how you set the quiet mode, the mode is applied when you perform operations from the operation panel of the printer or printing and scanning from the computer. • For Windows, you can set the quiet mode from ScanGear (scanner driver). 199 Specifications General Specifications Printing resolution (dpi) 4800* (horizontal) x 1200 (vertical) * Ink droplets can be placed with a pitch of 1/4800 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 Card Slot: Yes *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. *2 Setup possible through Standard setup, WPS (Wi-Fi Protected Setup), WCN (Windows Connect Now) or Easy wireless connect. USB and LAN can be used at the same time. Print width 8 inches/203.2 mm (for Borderless Printing: 8.5 inches/216 mm) Printable area Borderless printing: Top/Bottom/Left/Right margin: 0.0 inch (0.0 mm) Standard printing: -Top margin: • Square size: 0.24 inches (6.0 mm) • Other sizes: 0.12 inches (3.0 mm) -Bottom margin: • Square size: 0.24 inches (6.0 mm) • Other sizes: 0.20 inches (5.0 mm) -Left margin: • Letter/Legal: 0.26 inches (6.4 mm) • Square size: 0.24 inches (6.0 mm) • Other sizes: 0.14 inches (3.4 mm) -Right margin: • Letter/Legal: 0.25 inches (6.3 mm) • Square size: 0.24 inches (6.0 mm) • Other sizes: 0.14 inches (3.4 mm) * For printable area of envelope, see below. Envelopes Auto duplex printing: -Top margin: 0.20 inches (5.0 mm) 200 -Bottom margin: 0.20 inches (5.0 mm) -Left margin: • Letter: 0.26 inches (6.4 mm) • Other sizes: 0.14 inches (3.4 mm) -Right margin: • Letter: 0.25 inches (6.3 mm) • Other sizes: 0.14 inches (3.4 mm) Operating environment Temperature: 41 to 95 °F (5 to 35 °C) Humidity: 10 to 90 % RH (no condensation) * The performance of the printer may be reduced under certain temperature and humidity conditions. Recommended conditions: Temperature: 59 to 86 °F (15 to 30 °C) Humidity: 10 to 80 % RH (no condensation) * For the temperature and humidity conditions of papers such as photo paper, refer to the paper's packaging or the supplied instructions. Storage environment Temperature: 32 to 104 °F (0 to 40 °C) Humidity: 5 to 95 % RH (no condensation) Power supply AC 100-240 V, 50/60 Hz (The supplied power cord is only for the country or region you purchased.) Power consumption Printing (Copy): Approx. 16 W Standby (minimum): Approx. 1.2 W *1*2 OFF: Approx. 0.3 W *1 *1 USB connection to PC *2 The wait time for standby cannot be changed. External dimensions Approx. 14.7 (W) x 12.8 (D) x 5.5 (H) inches Approx. 372 (W) x 324 (D) x 139 (H) mm * With the Paper Support and Paper Output Tray retracted. Weight Approx. 14.2 lb (Approx. 6.5 kg) * With the Print Head and ink tanks installed. Print Head/Ink Total 6656 nozzles (PgBK 1024 nozzles, PB/DyeBK each 1024 nozzles, Y 512 nozzles, C/M each 1536 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) 201 Scan Specifications Scanner driver Windows: TWAIN 1.9 Specification, WIA Maximum scanning size A4/Letter, 8.5" x 11.7"/216 x 297 mm Scanning resolution Optical resolution (horizontal x vertical) max: 2400 x 4800 dpi *1 Interpolated resolution max: 19200 x 19200 dpi *2 *1 Optical Resolution represents the maximum sampling rate based on ISO 14473. *2 Increasing the scanning resolution will limit the maximum possible scanning area. Gradation (Input / Output) Gray: 16 bit/8 bit Color: 48 bit/24 bit (RGB each 16 bit/8 bit) Network Specifications Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location. Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: WPS (Push button configuration/PIN code method) WCN (WCN-NET) Easy wireless connect Other Features: Administration password Minimum System Requirements Conform to the operating system's requirements when higher than those given here. Windows Operating System Windows 10, Windows 8.1 Windows 7 SP1 202 Note: Operation can only be guaranteed on a PC with pre-installed Windows 7 or later. .NET Framework 4.5.2 or 4.6 is required. Hard Disk Space 3 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Mac OS Operating System OS X v10.10.5 - OS X v10.11, macOS Sierra v10.12 Hard Disk Space 1.5 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS iOS, Android, Windows 10 Mobile Some functions may not be available with the supported OS. Refer to the Canon web site for details. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link • • • • • Internet connection or CD-ROM drive is required to install the software for Windows. Internet connection is required to use Easy-WebPrint EX and all the user's guide. Easy-WebPrint EX: Internet Explorer 8, 9, 10 and 11* (for Windows) is required. Windows: Some functions may not be available with Windows Media Center. Windows: The TWAIN driver (ScanGear) is based on the TWAIN 1.9 Specification and requires the Data Source Manager bundled with the operating system. • In an in-house network environment, the 5222 port must be open. Contact the network administrator for details. Information in this guide is subject to change without notice. 203 Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper Print Area 204 Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Genuine Canon paper Note • For warnings on use of the non-printable side, see each product's usage information. • For details on page sizes and media types, access the Canon website. • Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase paper by name. Paper for printing documents: • Canon Red Label Superior <WOP111> • Canon Océ Office Colour Paper <SAT213> • High Resolution Paper <HR-101N>*1 Paper for printing photos: • • • • • • • • Photo Paper Pro Platinum <PT-101> Glossy Photo Paper "Everyday Use" <GP-501> Photo Paper Glossy <GP-701> Photo Paper Plus Glossy II <PP-201> Photo Paper Plus Glossy II <PP-301> Photo Paper Pro Luster <LU-101> Photo Paper Plus Semi-gloss <SG-201> Matte Photo Paper <MP-101> Paper other than genuine Canon paper • Plain Paper (including recycled paper) • Envelopes*1 • T-Shirt Transfers*1 • Greeting Card*1 *1 Printing to this paper from the operation panel or from a PictBridge (Wireless LAN) compliant device is not supported. Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Note • You can print onto a printable disc using the disc tray supplied with the printer. Placing a Printable Disc 205 • When printing photos saved on a PictBridge (Wireless LAN) compliant device, you must specify the page size and media type. Printing from Digital Camera • You can use non-Canon genuine art paper. For details, access our website. You cannot print in the top and bottom 1.38 inch (35 mm) margins of the paper (in the printing direction). Sizes for Art Paper Before Printing on Art Paper Page Sizes You can use the following page sizes. Note • Page sizes and media types the printer supports differ depending on the OS you are using. Standard sizes: • • • • • • • • • • • • • • • • • • • Letter Legal A4 B5 A5 L(89x127mm) KG/4"x6"(10x15) 2L/5"x7"(13x18) Square 5"x5" 127x127mm Hagaki Hagaki 2 Card 2.17"x3.58" 55x91mm 8"x10"(20x25cm) Envelope Com 10 Envelope DL Nagagata 3 Nagagata 4 Yougata 4 Yougata 6 Special sizes Special page sizes must be within the following limits: • rear tray - Minimum size: 2.17 x 3.51 inches (55.0 x 89.0 mm) - Maximum size: 8.50 x 26.61 inches (215.9 x 676.0 mm) • cassette - Minimum size: 5.83 x 8.27 inches (148.0 x 210.0 mm) 206 - Maximum size: 8.50 x 11.69 inches (215.9 x 297.0 mm) Paper Weight You can use paper in the following weight range. • 17 to 28 lb (64 to 105 g /m2) (plain paper other than genuine Canon paper) 207 Paper Load Limit Genuine Canon Paper Paper for printing documents: Media Name <Model No.> Rear Tray Cassette Paper Output Tray Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 100 sheets Approx. 50 sheets Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 80 sheets Approx. 50 sheets High Resolution Paper <HR-101N>*1 Approx. 80 sheets N/A Approx. 50 sheets Paper for printing photos: Media Name <Model No.> Rear Tray Photo Paper Pro Platinum <PT-101>*2 A4, Letter, and 8" x 10" (20 x 25 cm): 10 sheets Paper Output Tray *3 4" x 6" (10 x 15 cm): 20 sheets Glossy Photo Paper "Everyday Use" <GP-501>*2 A4, Letter: 10 sheets *3 4" x 6" (10 x 15 cm): 20 sheets Photo Paper Glossy <GP-701>*2 A4, Letter: 10 sheets *3 4" x 6" (10 x 15 cm): 20 sheets Photo Paper Plus Glossy II <PP-201>*2 A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm): 10 sheets *3 4" x 6" (10 x 15 cm), Square 5" x 5" (127 x 127 mm): 20 sheets Photo Paper Plus Glossy II <PP-301>*2 A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm): 10 sheets *3 4" x 6" (10 x 15 cm), Square 5" x 5" (127 x 127 mm): 20 sheets Photo Paper Pro Luster <LU-101>*2 A4, Letter: 10 sheets *3 Photo Paper Plus Semi-gloss <SG-201>*2 A4, Letter, 5" x 7" (13 x 18 cm), 8" x 10" (20 x 25 cm): 10 sheets *3 4" x 6" (10 x 15 cm): 20 sheets Matte Photo Paper <MP-101> A4, Letter: 10 sheets 4" x 6" (10 x 15 cm): 20 sheets 208 *3 Paper other than Genuine Canon Paper Common Name Rear Tray Cassette Paper Output Tray Plain Paper (including recycled paper)*1 Approx. 100 sheets (10 Approx. 100 sheets sheets: Legal) Approx. 50 sheets (10 sheets: Legal) Envelopes 10 envelopes N/A *3 T-Shirt Transfers 1 sheet : A4 N/A *3 Greeting Card 1 sheet : Letter N/A *3 *1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. *2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *3 For best results in continuous printing, remove printed paper or envelopes from the paper output tray to avoid smearing or discoloration. 209 Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin (weighing less than 17 lb (64 g /m2)) • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) • Picture postcards • Postcards • Envelopes with a double flap • Envelopes with an embossed or treated surface • Envelopes whose gummed flaps are already moistened and adhesive • Any type of paper with holes • Paper that is not rectangular • Paper bound with staples or glue • Paper with an adhesive surface on the back such as label seal • Paper decorated with glitter, etc. 210 Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on the printed surface may be removed when being rubbed or scratched. • Take out only the necessary number of paper from the package, just before printing. • To avoid curling, when you do not print, put unused paper back into the package and keep it on a level surface. And also, store it avoiding heat, humidity, and direct sunlight. 211 Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be. OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair. Important • Be sure not to use brushes as shown below. The printing surface may be damaged. Not OK - brush made from hard material, cloth or washcloth, sticky and abrasive materials. Paper dust removal procedure: 1. Check that the brush is not wet and free from dust or dirt. 2. Brush the overall printing surface carefully in one direction. Important • Be sure to brush all the way across the paper; do not start brushing at the middle or stop halfway. • Be careful not to touch the printing surface as much as possible. 3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom. 212 213 Printing Printing from Computer Printing from Smartphone/Tablet Printing from Digital Camera Printing Using Operation Panel Paper Settings 214 Printing from Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (AirPrint) Printing Using Canon Application Software Printing Using a Web Service 215 Printing from Application Software (AirPrint) Printing Using AirPrint Basic Adding AirPrint Printer How to Open AirPrint Printer Settings Screen Display the Printing Status Screen Deleting the Undesired Print Job Removing AirPrint Printer That Is No Longer Required from List of Printers 216 Printing Using AirPrint You can print photographs, E-mails, web pages, and other documents using AirPrint, even if the printer driver is not installed or the application is not downloaded. Print with AirPrint from a Mac 1. Check that printer power is on Note • If Auto power on is enabled, printer automatically turns itself on when receiving a print job. 2. Load paper in printer 3. Start printing from your application software The Print dialog opens. 4. Select printer Select your model from the Printer list in the Print dialog. Note • Click Show Details to switch the setup window to the detailed display. 5. Check print settings 217 Set items such as Paper Size to the appropriate size, as well as Feed from and Media Type from Media & Quality of the pop-up menu. Important • An error may occur if the paper size/type set in the print dialog is different from the paper size/ type set on the printer. Select the correct items on the print dialog and the printer that correspond to the paper being printed. • If printing in A4, A5, JIS B5, or US Letter, set the desired feed position (Main Tray or Rear Tray) from Feed from of the print dialog. If Auto Select is selected in Feed from, the feed position differs depending on Media Type. If Media Type is set to plain paper, it is fed from the cassette (main tray). If set to other types of paper, it is fed from the rear tray. • If printing paper such as photo paper that cannot be printed on both sides, uncheck the TwoSided checkbox. Note • Use the Print dialog to set general print settings such as the layout and the print sequence. For information about print settings, refer to Mac OS help. 6. Click Print When you execute printing, the printer prints according to the specified settings. Note • It can take the wireless LAN a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. • The display of the settings screen may differ depending on the application software you are using. Printing of Envelopes For printing on the envelope from Mac with AirPrint, refer to the following. 218 Print result image Orientation of print data Orientation of loading envelope The print data is rotated by 180 degrees Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side. against the print result image. 219 Adding AirPrint Printer Procedure for adding AirPrint printer to your Mac is explained. To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the printer list, and then perform the procedure described below. 1. Check whether Default is selected in the displayed dialog Note • It may take a little time for the name of your printer to appear. 2. Select the printer Select the printer listed as Bonjour Multifunction. Note • Check the following if printer does not appear. • Printer is on • Firewall function of the security software is off • Printer is either connected to the wireless router or directly connected to the PC • To use the printer with a USB connection, select USB Multifunction. 3. Select Secure AirPrint or AirPrint from Use 4. Click Add AirPrint printer is added to your Mac. 220 How to Open AirPrint Printer Settings Screen The settings screen of the AirPrint printer can be displayed from your application software. Opening the Page Setup Dialog Use this procedure to set the page (paper) settings before printing. 1. Select Page Setup... from the File menu of the application software The Page Setup dialog opens. Opening the Print Dialog Use this procedure to set the print settings before printing. 1. Select Print... from the File menu of the application software The Print dialog opens. 221 Display the Printing Status Screen Check the print progress according to the following procedure: 1. Launch the printing status screen • If the print data has been sent to the printer The printing status screen opens automatically. To display the printing status screen, click the (the printer icon) displayed on the Dock. • If the print data has not been sent to the printer Open System Preferences, and select Printers & Scanners. To display the printing status screen, select the name of your printer model from the printer list, and then click Open Print Queue.... 2. Check the printing status You can check the name of the file being printed or ready for being printed. Deletes the specified print job. Stops printing the specified document. Resumes printing the specified document. Stops printing all documents. Displayed only when printing of all documents is being stopped, and resumes printing all documents. 222 Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete unnecessary print jobs from the print status check screen. 1. Open System Preferences, and select Printers & Scanners 2. Select your model, and then click Open Print Queue... The print status check screen appears. 3. Select the unnecessary print job and click (Delete) The selected print jobs will be deleted. 223 Removing AirPrint Printer That Is No Longer Required from List of Printers AirPrint printer that is no longer in use can be removed from the list of printers. Before removing AirPrint printer, remove the cable connecting the printer and PC. You cannot remove the AirPrint printer if not logged in as the administrator. For information about an administrative user, refer to the user's manual for the Mac OS. 1. Open System Preferences, and select Printers & Scanners 2. Delete AirPrint printer from list of printers Select the AirPrint printer you wish to remove from the list of printers and click -. Click Delete Printer when the confirmation message appears. 224 Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Printing from Windows 10 Mobile Device Printing/Scanning with Wireless Direct 225 Printing from iOS Device (AirPrint) Use AirPrint to print photographs, E-mails, web pages, and other documents without having to download special applications. Checking Your Environment First, check your environment. • AirPrint Operation Environment iPhone, iPad, and iPod touch running the latest version of iOS • Requirement The iOS device and the printer must be connected to the same network over a LAN or connected directly without wireless router. Printing with AirPrint from iOS Device 1. Check that printer power is on Note • If Auto power on is enabled, printer automatically turns itself on when receiving a print job. 2. Load paper in printer 3. Tap operation icon using your iOS device's application The following screen appears when printing from iOS 10's Safari. The screen differs depending on the devices or applications. 226 Menu options appear. 4. Tap Print 5. Select your model name from Printer on Printer Options. Important • Because some applications do not support AirPrint, Printer Options may not be displayed. If an application does not let you use printer options, you cannot print from that application. 227 6. Check Print Settings Set the number of copies to be printed and print options, as needed. 7. Tap Print When you execute printing, the printer prints according to the specified settings. Note • It can take the wireless LAN a few minutes to get connected after the printer turns on. Print after checking that the printer is connected to the network. • You cannot use AirPrint if Bonjour settings of printer are disabled. Check LAN settings of printer and enable Bonjour settings. • Refer to "Cannot Print Using AirPrint" for printing problems when using AirPrint. Paper Size With AirPrint, the paper size is selected automatically according to the application being used on the iOS device and the region in which AirPrint is used. When you use the photo application, the default paper size is L size in Japan, and 4"x6" or KG in other countries and regions. When you use the document application, the default paper size is letter size in the U.S. region, and A4 in Japan and Europe. Important • Depending on the device or OS, the initial settings of paper size may differ from the above mentioned. Test printing is recommended. • Depending on the application you are using, the available paper size may differ. Printing of Envelopes For printing on the envelope from iOS device with AirPrint, refer to the following. Print result image Orientation of print data Orientation of loading envelope The print data is rotated by 180 degrees against the print result image. Load the envelope in vertically with the address side facing up so that the folded flap of the envelope will be faced down on the right side. 228 Checking Print Status You can check the print status of AirPrint from Print Center. Click the Home button in the iOS device twice to switch to multitask mode, swipe towards the right to display Print Center, then tap on it. Deleting Print Job To delete a print job with AirPrint, use one of the following two methods: • From printer: Use Stop button to cancel the print job. • From iOS device: Click the Home button in the iOS device twice to switch to multitask mode, swipe towards the right to display Print Center, then tap on it. In the screen that appears, tap on the print job to be deleted, and then tap Cancel Printing. 229 Printing/Scanning with Wireless Direct You can connect devices (e.g. smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print or scan by connecting the devices to the printer directly. Follow the procedure below to use Wireless Direct. 1. Enable Wireless Direct. 2. Connect devices to printer. 3. Perform printing or scanning operation. Important • You can connect up to 5 devices to the printer at the same time. • Check the usage restrictions and switch the printer to the Wireless Direct. Restrictions Preparing for Wireless Direct Change settings below to prepare for Wireless Direct. • Printer's LAN settings Enabling Wireless Direct of Printer • Settings of a device to connect Connecting the Device to the Printer Enabling Wireless Direct of Printer 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 4. Select Device settings. 5. Select LAN settings. 6. Select Wireless Direct. 230 7. Select Wireless Direct active/inactive. 8. Select ON. The confirmation screen asking if you display the password information appears. 9. Select Yes or No. The list of Wireless Direct settings is displayed. The device detects the printer by the identifier (SSID). Note • You can check the following. • • • • SSID Security setting Password Printer's name which appears on a Wi-Fi Direct compatible device The password is required when connecting a device to the printer. Depending on the device you are using, no password is required. When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the touch screen from your device. • The identifier (SSID) and the security setting are specified automatically. To update them, see below. Changing Wireless Direct Setting 10. Select OK. The Wireless Direct is enabled and a device can be connected to the printer wirelessly. Connecting the Device to the Printer 1. Turn on wireless communication on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on wireless communication, see your device's instruction manual. 2. Select "DIRECT-XXXX-TS8100series" ("X" represents alphanumeric characters) from list displayed on device. Note • If "DIRECT-XXXX-TS8100series" does not appear on the list, Wireless Direct is not enabled. See Enabling Wireless Direct of Printer to enable Wireless Direct. 3. Enter password. 231 Your device is connected to the printer. Note • Check the password for the Wireless Direct. Check by one of the following methods. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings • Depending on the device you are using, entering the password is required to connect a device to the printer via wireless LAN. Enter the password specified for the printer. • If your Wi-Fi Direct compatible device is set to prioritize using Wi-Fi Direct and it is connecting to the printer, the printer displays a confirmation screen asking if you allow the device to connect to the printer. Make sure the name on the touch screen is the same as that of your wireless communication device and select Yes. Printing/Scanning with Wireless Direct Connect a device and the printer and start printing/scanning. Note • For more on printing or scanning from a device via wireless LAN, refer to the device's or application's instruction manual. • You can print/scan from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from App Store and Google Play. For iOS For Android Changing Wireless Direct Setting Change the settings for the Wireless Direct following the procedure below. 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. Using the Operation Panel 3. Select Settings. 232 4. Select Device settings. 5. Select LAN settings. 6. Select Wireless Direct. 7. Select a setting item. • To change the identifier (SSID) for Wireless Direct Select A to display the setting screen of the identifier (SSID). The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). 1. Select the entry field. 2. Enter the identifier (SSID) (up to 32 characters). 3. Select Auto update or OK. Selecting OK finishes specifying the identifier (SSID). Selecting Auto update displays the confirmation screen. To update the identifier (SSID) and the password, select Yes. To check the security setting and the updated identifier (SSID)/ password, select Details and select Yes on the screen displayed next. • To change the password for Wireless Direct Select B to display the setting screen of the password. Follow the procedure below to change the password. 1. Select the entry field. 2. Enter the password (up to 10 characters). 3. Select Auto update or OK. Selecting OK finishes specifying the password. Selecting Auto update displays the confirmation screen. To update the identifier (SSID) and the password, select Yes. To check the security setting and the updated identifier (SSID)/ password, select Details and select Yes on the screen displayed next. • To change the confirmation screen setting when a Wi-Fi Direct compatible device is connecting to the printer 233 Select C to display the confirmation screen. If you want the printer to display the screen to inform you a Wi-Fi direct compatible device is connecting to the printer, select Yes. Important • To prevent an unauthorized access, we recommend you should not change the setting from the default. • To check the current Wireless Direct settings Select D to display the confirmation screen. To check the current Wireless Direct settings, select Yes. Note • If you select Print details, you can print the network settings. 8. Press HOME button. The HOME screen is displayed. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device. 234 Printing Using Operation Panel Printing Photo Data Printing Templates Such as Lined or Graph Paper Disc Label Printing 235 Printing Photo Data Printing Photographs Saved on Memory Card Basic Special Photo Menu Setting Items for Photo Printing Using Operation Panel 236 Printing Photographs Saved on Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Select photo print. 1. Make sure printer is turned on. 2. Load photo paper. 3. Select Print on the HOME screen. Using the Operation Panel 4. Select Memory card. The memory card print menus are displayed. 5. Select Select photo print. 6. Insert memory card into card slot. The photo selection screen is displayed. Note • When you insert the memory card before you displays the memory card print menus, the photo selection screen is displayed. • If no printable photo data is saved on the memory card, Data of supported types are not saved. is displayed on the touch screen. • If more than 2,000 photo data are saved on the memory card, the photo data is split by group per 2,000 photos in reverse chronological order (date last modified) automatically. Check the message displayed on the touch screen and select OK. 7. Specify settings as necessary. • To select the photo to print: Flick horizontally to select the photo. You can also select the photo by tapping "A". 237 You can print a copy of the displayed photo by touching the Color button. • To change the display method, the number of copies, or the print settings: Select near the bottom of the displayed photo to display menus. A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo. B. Number of copies Specify the number of copies. I. Flick vertically to specify the number of copies. 238 Select to display the photo selection screen. J. Specify the number of copies. Touch and hold to specify the number of copies by 10 copies. Note • You can specify the number of copies for each photo. Display the photo you want to print and specify the number of copies when the desired photo is displayed. C. Switching group Select to switch the photo group. For details: Using Useful Display Functions D. Settings Select to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For more on the setting items: Setting Items for Photo Printing Using Operation Panel E. Comparing photos Select to display two photos side-by-side. 239 For more on the display method: Using Useful Display Functions F. Zooming in Select to zoom in on the photo. For details: Using Useful Display Functions G. Date specification Select photo with specifying the date (last modified date of data). For details: Using Useful Display Functions H. Multi display Select to display the multiple photos at once. 240 For more on the display method: Using Useful Display Functions 8. Touch Color button. The printer starts printing. Note • Touch the Stop button to cancel printing. • While processing the print job, you can add the print job (Reserve photo print). Adding Print Job Adding Print Job You can add the print job (Reserve photo print) while printing photos. Follow the procedure below to add the print job. 1. Flick photo while printing to select next photo. Note • While you select the photo, the printer prints the reserved photos. • The reserved photo icon appears on the photo included in the print job. 2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job. 3. Touch Color button. The reserved photo is printed next to the photo that has already been started printing. If you want to print more photos, operate from step 1 again. 241 Note • While processing the print job, you cannot display the HOME screen, change the print menu, or print from the computer or other devices. • While processing the print job, the photo in other group is not selected. • If you touch the Stop button while processing the print job, the screen to select a method to cancel reservation is displayed. If you select Cancel all reservations, you can cancel printing all photos. If you select Cancel the last reservation, you can cancel the last printing job. • If there are many print jobs, Cannot reserve more print jobs. Please wait a while and redo the operation. may be displayed on the touch screen. In this case, wait a while and add the print job. 242 Setting Items for Photo Printing Using Operation Panel You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. • In Select photo print or Slide show: The following screen is displayed by selecting Settings. • In Trimming print: The following screen is displayed before printing. Setting Items Flick vertically to display setting items and select the setting item to display the settings. Select to specify the setting. Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, 243 and Error details are displayed on the touch screen. In this case, select message and change the setting. on the upper left on the touch screen to check the • The settings of the page size, media type, etc. are retained even if another print menu is selected or the printer is turned off. You can specify the following setting items. • Page size Select the page size of the loaded paper. • Type (Media type) Select the media type of the loaded paper. • Paper src Select a paper source (Rear tray/Cassette/Auto) where paper is loaded. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. • Print qlty (Print quality) Select print quality according to the photo. • Border (Bordered/Borderless print) Select bordered or borderless print. • Photo fix When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on the memory card are printed with auto correction applied. • If No correction is selected, photos are printed without correction. • Red-EyeCorrection Corrects red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. • Print date Activates/deactivates to print the date (shooting date) on a photo. Note • The shooting date is printed according to the settings of Date display format in Device user settings under Device settings under Settings. 244 Device user settings 245 Disc Label Printing Copying Label Side of Disc Basic Printing Photo from Memory Card onto Disc Label 246 Copying Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed. Doing so can damage the printer. 1. Make sure printer is turned on. 2. Select Copy on the HOME screen. Using the Operation Panel 3. Select Disc label. The print area setting screen is displayed. 4. Specify print area. A. Specify the outer circle. B. Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter. • For information on printable discs, contact their manufacturers. 5. Specify the amount of ink. If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink. 247 6. Follow on-screen instructions to load copy source BD/DVD/CD on platen glass and select OK. The print setting confirmation screen is displayed. Important • Be sure to load the copy source BD/DVD/CD with its label side down on the center of the Platen Glass. If you load it near the edge of the Platen Glass, part of the image may be cut off. 7. After checking print settings, touch Color button for color copying, or Black button for black & white copying. 8. Follow on-screen instructions to set printable disc. 248 Note • You can see the procedure to set the printable disc by selecting How to set. • For more on setting the printable disc: Placing a Printable Disc 9. Select OK. The printer starts copying. Note • Touch the Stop button to cancel copying. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. • If printing is misaligned, adjust the printing position using Adjust disc print area in Print settings under Device settings. Print settings 249 Printing Photo from Memory Card onto Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed. Doing so can damage the printer. 1. Make sure printer is turned on. 2. Select Print on the HOME screen. Using the Operation Panel 3. Select Memory card. The memory card print menus are displayed. 4. Select Print photos to disc label. The print area setting screen is displayed. 5. Insert memory card into card slot. Note • When you insert the memory card before you displays the memory card print menus, the photo selection screen in Select photo print is displayed. To display the HOME screen, touch the HOME button. • If no printable photo data is saved on the memory card, Data of supported types are not saved. is displayed on the touch screen. • If more than 2,000 photo data are saved on the memory card, the photo data is split by group per 2,000 photos in reverse chronological order (date last modified) automatically. Check the message displayed on the touch screen and select OK. 6. Specify print area. 250 A. Specify the outer circle. B. Specify the inner circle. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter. • For information on printable discs, contact their manufacturers. 7. Specify the amount of ink. If the print result is blurry, select Bleed-proof. Blurring may be reduced by printing with less ink. 8. Select a photo you want to print. Note • Other Options Using Useful Display Functions 9. Specify print area with trimming. A. Drag to position the trimming frame. B. Drag to set the trimming frame size. When the area to be cropped is specified, the print setting confirmation screen is displayed. 251 10. Check print settings and touch Color button. 11. Follow on-screen instructions to set printable disc. Note • You can see the procedure to set the printable disc by selecting How to set. • For more on setting the printable disc: Placing a Printable Disc 12. Select OK. The printer starts printing. Note • Touch the Stop button to cancel printing. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried. • If printing is misaligned, adjust the printing position using Adjust disc print area in Print settings under Device settings. Print settings 252 Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: • Notebook paper You can select three line spacing formats. Setting on the touch screen: ◦ Notebook paper 1 (8 mm) ◦ Notebook paper 2 (7 mm) ◦ Notebook paper 3 (6 mm) Note • You cannot print Notebook paper on B5 sized paper. • Graph paper You can select two square sizes. Setting on the touch screen: ◦ Graph paper 1 (5 mm grid) ◦ Graph paper 2 (3 mm grid) Note • You cannot print Graph paper on B5 sized paper. • Checklist You can print a notepad with checkboxes. Setting on the touch screen: Checklist 253 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the touch screen: ◦ Staff paper 1 (10 staves) ◦ Staff paper 2 (12 staves) • Handwriting paper You can print handwriting paper. Setting on the touch screen: Handwriting paper (3 lines) • Weekly schedule You can print a weekly schedule form. Setting on the touch screen: Weekly schedule (vertical) • Monthly schedule You can print a monthly schedule form. Setting on the touch screen: Monthly schedule(calendar) Printing template forms Print template form following the procedure below. 1. Make sure printer is turned on. 2. Load A4, B5, or Letter-sized plain paper. 3. Select Print on the HOME screen. Using the Operation Panel 254 4. Select Templates. 5. Select template you want to print. Printable template forms 6. Specify settings as necessary. You can specify the following setting items. • Copies Specify the number of copies. • Page size Select the page size depending on the loaded paper. Note • Depending on the form, some setting of page size cannot be specified. If it is selected, and Error details are displayed on the touch screen. In this case, select on the upper left on the touch screen to check the message and change the setting. • Type (Media type) The paper type is set to Plain paper. • Paper src Select a paper source (Rear tray/Cassette/Auto) where paper is loaded. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. • 2-sidedPrintSetting Select two-sided printing or single-sided printing. 7. Start printing. Press the Color button for printing following forms. 255 • Notebook paper 1 (8 mm) • Notebook paper 2 (7 mm) • Notebook paper 3 (6 mm) • Graph paper 1 (5 mm grid) • Graph paper 2 (3 mm grid) • Handwriting paper (3 lines) Press the Black button for printing following forms. • Checklist • Staff paper 1 (10 staves) • Staff paper 2 (12 staves) • Weekly schedule (vertical) • Monthly schedule(calendar) 256 Paper Settings By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. Note • The default display setting is different between when you print or copy from the operation panel of the printer and when you print using the printer driver. Default Setting for Displaying the Message which Prevents Misprinting After loading paper: • When you close the feed slot cover: The screen to register the rear tray paper information is displayed. Register the paper size and the media type according to the loaded paper. 257 • When you insert the cassette: The screen to register the cassette paper information is displayed. Register the paper size and the media type according to the loaded paper. * You can load only plain paper in the cassette. Important • For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) When the paper settings for printing or copying are different from the paper information registered to the printer: Ex: • Paper setting for printing or copying: A5 • Paper information registered to the printer: A4 258 When you start printing or copying, a message is displayed. Selecting OK on the touch screen displays the paper setting specified for printing or copying under the message. Check the message and select OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select if you want to print on the paper loaded without changing the paper settings. For example, when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4, the printer starts printing or copying with A5 on the paper loaded. 259 Replace the paper and print Select if you want to print after replacing the paper of the rear tray or the cassette. For example, when the paper setting for printing or copying is A5 and the paper information registered to the printer is A4, you load A5 sized paper before you start printing or copying. The paper information registration screen is displayed after replacing the paper and closing the feed slot cover or inserting the cassette. Register the paper information according to the paper that you loaded. Note • If you do not know what paper information to register to the printer, press the Back button when the screen to select the operation is displayed. When the previous screen is displayed, check the paper size and the media type and register them to the printer. • For more on the proper combination of paper settings you can specify by the printer driver (Windows) or on the touch screen: Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings and try printing again. Default Setting for Displaying the Message which Prevents Misprinting • When you print using the operation panel of the printer: The message which prevents misprinting is enabled by default. To change the display setting when you copy or print using the operation panel of the printer: Feed settings • When you print from Windows: The message which prevents misprinting is disabled by default. To change the display setting: Changing the Printer Operation Mode • When you print from Mac OS: The message which prevents misprinting is enabled by default. To change the display setting: Changing the Printer Operation Mode Important • When the message which prevents misprinting is disabled: The printer starts printing or copying even though the paper settings for printing or copying and the paper information registered to the printer are different. 260 Copying Making Copies Reducing/Enlarging Copies Basics Two-Sided Copying Special Copy Menu Copying Using Smartphone or Tablet 261 Making Copies This section describes the procedure to copy with Standard copy. 1. Make sure printer is turned on. 2. Load paper. 3. Select Copy on the HOME screen. Using the Operation Panel 4. Select Standard copy. The Copy standby screen is displayed. 5. Load original on platen glass. 6. Specify settings as necessary. A. The copy layout is displayed. Switch the layout from (single-sided), B. Specify the number of copies. 262 (2-on-1), (two-sided). F. Flick to specify the number of copies. G. Specify the number of copies. If you keep touching here, the number scrolls by 10. C. Display the print setting items. For more on the setting items: Setting Items for Copying D. Preview an image of the printout on the preview screen. For details: Displaying Preview Screen E. Specify the page size. 263 7. Press Color button for color copying, or Black button for black & white copying. The printer starts copying. Remove the original on the platen glass after copying is complete. Important • Do not open the document cover or remove the original from the platen glass until scanning is completed. Note • To cancel copying, touch the Stop button. Adding Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job. Load the original on the platen glass and press the same button (the Color button or the Black button) as the one which you previously pressed. Important • When you load the original on the platen glass, move the document cover gently. Note • When Print qlty (print quality) is set High, you cannot add the copying job. 264 • When you add the copying job, the number of copies or the settings such as the page size or media type cannot be changed. • If you touch the Stop button while reserve copying is in progress, the screen to select the method to cancel copying is displayed. If you select Cancel all reservations, you can cancel copying all scanned data. If you select Cancel the last reservation, you can cancel the last copying job. • If you set a document of too many pages to add the copying job, Cannot add more copy jobs. Please wait a while and redo the operation. may appear on the touch screen. Select OK and wait a while, and then try copying again. • If Failed to reserve the copy job. Start over from the beginning. appears on the touch screen when scanning, select OK and touch the Stop button to cancel copying. After that, copy the documents that have not been finished copying. 265 Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For more on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. • In Standard copy: The following screen is displayed by selecting Settings on the Copy standby screen. • In Borderless copy, Frame erase copy, or ID card copy: The following screen is displayed before copying. Setting Items Flick to display setting items and select the setting item to display the settings. Select to specify the setting. Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Copy. The setting item which cannot be selected is displayed grayed out. For more on the setting items for Photo copy, see Copying Photos. 266 • Some settings cannot be specified in combination with the setting of other setting item or the copy menu. If the setting which cannot be specified in combination is selected, displayed on the touch screen. In this case, select the message and change the setting. and Error details are on the upper left on the touch screen to check • The settings of the page size, media type, etc. are retained even if the printer is turned off. • When copying starts in the copy menu that is not available with the specified setting, The specified function is not available with current settings. is displayed on the touch screen. Change the setting, following the on-screen instructions. Following setting items can be changed. • Magnif. (Magnification) Specify the reduction/enlargement method. Reducing/Enlarging Copies • Intensity Specify the intensity. A. Activate/deactivate automatic intensity adjustment. When ON is selected, the intensity is adjusted automatically according to the originals loaded on the platen glass. B. Drag to specify the intensity. • Page size Select the page size of the loaded paper. • Type (Media type) Select the media type of the loaded paper. • Paper src Select a paper source (Rear tray/Cassette/Auto) where paper is loaded. Note • When Auto is selected, paper is fed from the paper source where the paper that matches the paper settings (page size and media type) is loaded. • Print qlty (Print quality) 267 Adjust print quality according to the original. Important • If you use Draft with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white. • Layout Select the layout. Copying Two Pages onto Single Page Copying Four Pages onto Single Page • 2-sidedPrintSetting Select whether to perform two-sided copying. Two-Sided Copying 268 Scanning Scanning from Computer (Windows) Scanning from Computer (AirPrint) Scanning from Operation Panel Scanning Using Smartphone/Tablet 269 Scanning from Computer (AirPrint) Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Scanning Tips Positioning Originals (Scanning from Computer) 270 Scanning According to Item Type or Purpose (IJ Scan Utility Lite) IJ Scan Utility Lite Features Scanning Easily (Auto Scan) Basics Scanning Documents and Photos Important • Available functions and settings vary depending on your scanner or printer. 271 IJ Scan Utility Lite Features Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking the corresponding icon. Important • The displayed items and available functions vary depending on your scanner or printer. Multiple Scanning Modes Auto allows for one click scanning with default settings for various items. Document will sharpen text in a document or magazine for better readability, and Photo is best suited for scanning photos. Note • For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen. Save Scanned Images Automatically Scanned images are automatically saved to a preset folder. The folder can be changed as needed. Note • The default save folder is the Pictures folder. • For how to specify a folder, see Settings Dialog. Application Integration Scanned images can be sent to other applications. For example, display scanned images in your favorite graphics application, attach them to e-mails, or extract text from images. 272 Note • To set the applications to integrate with, see Settings Dialog. 273 Scanning Easily (Auto Scan) Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto Document Feeder). Important • This function is not supported depending on your model. • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main screen, and then scan again. • • • • Photos with a whitish background Items printed on white paper, hand-written text, business cards, and other unclear items Thin items Thick items • When scanning two or more documents from the ADF, place documents of the same size. 1. Make sure scanner or printer is turned on. 2. Place items on platen or ADF. Positioning Originals (Scanning from Computer) 3. Start IJ Scan Utility Lite. 4. Click Auto. Scanning starts. Note • To cancel the scan, click Cancel. • Use the Settings (Auto Scan) dialog to set where to save the scanned images and to make advanced scan settings. • To scan a specific item type, see the following pages. Scanning Documents and Photos Scanning with Favorite Settings 274 Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder) 275 Scanning Documents and Photos Scan items placed on the platen with settings suitable for documents or photos. Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF. 1. Place the item on the platen. Positioning Originals (Scanning from Computer) 2. Start IJ Scan Utility Lite. 3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each item in the Settings dialog. Note • Once settings are made in the Settings dialog, the same settings can be used for scanning from the next time. • In the Settings dialog, specify image processing settings such as slant correction, set where to save the scanned images, and more, as needed. When setting is completed, click OK. 4. Click Document or Photo. Scanning starts. Note • To cancel the scan, click Cancel. 276 Scanning Tips Positioning Originals (Scanning from Computer) 277 Positioning Originals (Scanning from Computer) This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If items are not placed correctly they may not be scanned correctly. Important • Do not place objects on the document cover. When you open the document cover, the objects may fall into your scanner or printer, resulting in malfunction. • Close the document cover when scanning. • Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the document cover. May result in unintended operation. Placing Items (Platen) Placing Documents (ADF (Auto Document Feeder)) Placing Items (Platen) Place items as described below to scan by detecting the item type and size automatically. Important • Depending on your model, the function to scan by automatically detecting the item type and size does not appear. • When scanning by specifying the paper size, align an upper corner of the item with the corner at the arrow (alignment mark) of the platen. • Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square cannot be cropped accurately when scanning. • Reflective disc labels may not be scanned as expected. • If scanned by detecting the item type and size automatically, the response may differ. In that case, adjust the cropping frame (selection box) manually. Photos, Postcards, Business Cards, and BD/DVD/CD Single item: Place the item face-down on the platen, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and the item. Portions placed on the diagonally striped area cannot be scanned. 278 Magazines, Newspapers, and Documents Place the item face-down on the platen and align an upper corner of the item with the corner at the arrow (alignment mark) of the platen. Portions placed on the diagonally striped area cannot be scanned. Important Important • Large items (such as A4 size photos) that cannot be placed away from the edges/arrow (alignment mark) of the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. • For the portions in which items cannot be scanned, click Home to return to the top page of the Online Manual for your model and search for "Loading Originals." Multiple items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. 0.4 inch (1 cm) or more Note • In IJ Scan Utility Lite, place up to 12 items. • Positions of slanted items (10 degrees or less) are corrected automatically. Placing Documents (ADF (Auto Document Feeder)) Important • Do not leave thick items on the platen when scanning from the ADF. May result in paper jam. • Place and align documents of the same size when scanning two or more documents. • For supported document sizes when scanning from the ADF, click Home to return to the top page of the Online Manual for your model and search for "Supported Originals." 1. Open document tray. 279 2. Place documents on ADF, and then adjust document guides to width of documents. Insert the documents face-up until a beep sounds. To scan both sides of the documents, place the documents face-up. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned correctly if placed the other way around. 280 Frequently Asked Questions Network Cannot Find Printer on Network Cannot Find Printer while Using Wireless LAN Network Key Unknown Cannot Print or Connect For other questions about network, click here. Print Printing Does Not Start Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Print Results Are Unsatisfactory List of Support Code for Error (Paper Jams) Cannot Print or Connect Cannot Install MP Drivers (Windows) Installation An Error Occurs Message (Support Code) Appears Error Examples of Problems Printer Does Not Work Power Does Not Come On Power Shuts Off By Itself Display on Touch Screen Is Off USB Connection Problems Cannot Communicate with Printer via USB Printing Does Not Start Copying/Printing Stops Cannot Print Using AirPrint Printing Is Slow No Ink Comes Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Disc Label Automatic Duplex Printing Problems Print Results Are Unsatisfactory Scanning Problems (Windows) 281 Scanning Problems (Mac OS) Scan Results Are Unsatisfactory (Windows) Scan Results Are Unsatisfactory (Mac OS) Cannot Print/Scan from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Find Printer while Using Wireless LAN Printer Suddenly Cannot Be Used Network Key Unknown Administrator Password Set for Printer Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Cannot Install MP Drivers (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on PictBridge (Wireless LAN) Compliant Device List of Support Code for Error IJ Scan Utility Error Messages (Windows) IJ Scan Utility Lite Error Messages (Mac OS) ScanGear (Scanner Driver) Error Messages (Windows) Operation Problems Network Communication Problems Printing Problems Problems while Printing/Scanning from Smartphone/Tablet Scanning Problems (Windows) Scanning Problems (Mac OS) Mechanical Problems Installation and Download Problems Errors and Messages If You Cannot Solve a Problem 282 Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use. Wireless LAN Wireless Direct Wireless LAN Cannot Find Printer Cannot Find Printer while Using Wireless LAN Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen Cannot Find Printer after Searching it on Printer Detection Screen During Setup Searching Printer by IP Address or Host Name During Setup Error Occurs During Wireless LAN Setup Another Printer Found with Same Name Changing Wireless LAN Connection Method Cannot Print or Connect Printer Suddenly Cannot Be Used Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings Cannot Access to Internet on Wireless LAN from Communication Device Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Error Occurs During Wireless LAN Setup Connecting to Another Computer via LAN/Changing from USB to LAN Connection Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Network Information Restoring to Factory Defaults Checking Wireless Router SSID/Key Checking Wireless Router SSID for Smartphone/Tablet Privacy Separator/SSID Separator/Network Separation Function Default Network Settings Connecting to Another Computer via LAN/Changing from USB to LAN Connection Printing Network Settings Changing Wireless LAN Connection Method Checking Status Code 283 Printing/Scanning from Smartphone/Tablet Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router SSID for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows) Packets Are Sent Constantly (Windows) Wireless Direct Cannot Print or Connect Printer Suddenly Cannot Be Used Cannot Access to Internet on Wireless LAN from Communication Device Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Network Key Unknown Administrator Password Set for Printer Unknown Checking Network Information Restoring to Factory Defaults Printing Network Settings Default Network Settings Changing Wireless LAN Connection Method Checking Status Code Printing/Scanning from Smartphone/Tablet Cannot Print/Scan from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printing Is Slow Ink Level Not Shown on Printer Status Monitor (Windows) 284 Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 285 Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen While using printer: Cannot Find Printer while Using Wireless LAN 286 Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings. Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Power Status Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking PC Network Connection Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Printer's Wireless LAN Settings Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless LAN Environment Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Printer's IP Address Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Security Software Settings Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless Router Settings 287 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Confirming that the Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on. Wait a while after turning on the printer or network device, and then click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If printer and network device are on: If the network devices are on, turn them off and on again. If above does not solve the problem: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking PC Network Connection 288 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers. If you can view web pages after configuring the computer and network device, try to set up the network communication from the beginning. If above does not solve the problem: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless LAN Environment 289 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's Wireless LAN Settings Is printer set to allow wireless communication? Make sure the or icon is displayed on the touch screen. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer. If icon is displayed: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless LAN Environment 290 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless LAN Environment Is printer connected to wireless router? Use the icon on the touch screen to make sure the printer is connected to the wireless router. If icon is displayed: • Checking wireless router location After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router indoors. Make sure the printer is close enough to the wireless router to be used. Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Note • Though an antenna is attached to most wireless routers, note that some of them have it inside. • Checking wireless router settings 291 The printer and wireless router should be connected using 2.4 GHz bandwidth. Make sure the wireless router for the printer's destination is configured to use 2.4 GHz bandwidth. Important • Depending on the wireless router, note that different SSID is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for PC or game machine) using alphanumeric characters at the end of SSID. Check the SSID of the wireless router for the printer on the touch screen. Select the icon on the lower left, select Yes, and then check SSID. For more on the wireless router, refer to the instruction manual supplied with the wireless router or contact its manufacturer. After taking measures above, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. If the printer cannot be detected, the printer is not connected to the wireless router. Connect the printer to the wireless router. After connecting the printer to the wireless router, set up the network communication from the beginning. If icon is displayed: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Printer's IP Address 292 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings If the IP address is not specified correctly: See If an error screen appears: and specify the IP address. If the IP address is specified correctly: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Security Software Settings 293 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Security Software Settings Disable block in firewall function temporarily. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. Check the firewall setting of your security software or operation system or the message shown on your computer and disable block temporarily. If firewall interferes with setup: • If message appears: If a message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. • If no message appears: Cancel the setup, and then set the security software to allow Canon software to access the network. The file Setup.exe or Setup64.exe in the win > Driver > DrvSetup folder on the Setup CD-ROM After setting the security software, redo the network communication setup from the beginning. After setup is completed, enable firewall. Note • For more on firewall settings of your operating system or security software, see instruction manual or contact its manufacturer. If above does not solve the problem: Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)Checking Wireless Router Settings 294 Cannot Find Printer on Check Printer Settings Screen During Wireless LAN Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the wireless router and the printer. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer. After checking the wireless router settings, click Redetect on the Check Printer Settings screen to redetect the printer. If the printer is found, follow the instructions on the screen to continue to set up network communication. 295 Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable. Check2 Follow procedure below to connect printer and computer again. Important • For Mac OS, make sure the lock icon is on the lower left of the Printers & Scanners screen. If the icon (locked) is displayed, click the icon to unlock. (The administrator name and the password are necessary to unlock.) 1. Unplug USB cable from printer and computer and connect it again. 2. Make sure no printer operation is in progress and turn it off. 3. Turn on printer. Check3 If you cannot resolve problem, follow procedure below to reinstall MP Drivers. • For Windows: 1. Click Cancel. 2. Click Back to Top on Setup Canceled screen. 3. Click Exit on Start Setup screen and finish setup. 296 4. Turn off printer. 5. Restart computer. 6. Make sure you have no application software running. 7. Perform setup on web page. Note • You can use the Setup CD-ROM to redo setup. • For Mac OS: 1. Click Next. ◦ If the screen telling you that installation has not been completed appears, click Abort on displayed screen and finish setup. ◦ If the Connection failed. screen appears: 1. Click Next. 2. Click Next on displayed screen. 3. Click Back to Top on Select Printer screen. 4. Click Exit on Start Setup screen and finish setup. 3. Turn off printer. 4. Restart computer. 5. Make sure you have no application software running. 6. Perform setup on web page. 297 Cannot Find Printer while Using Wireless LAN Check1 Make sure the printer is turned on. Check2 Check the If the (Network status) icon on the touch screen. icon is displayed, wireless LAN is disabled. Select Active on WLAN active/inactive in Wireless LAN under LAN settings. If the icon is displayed, see Check 3 or later checking items to make sure whether printer setup is complete or the settings of wireless router to connect are correct. Make sure printer setup is complete. Check3 If it is not, perform setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For Mac OS: Perform setup from the web page. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the web page. For Windows For Mac OS Check4 Make sure printer and wireless router network settings match. Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz frequency band to connect to a wireless router. Match the SSID set for the printer with that for 2.4 GHz frequency band of the wireless router. To check the SSID set for the printer, print out the network setting information. 298 Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility Make sure the printer is not placed too far away from the wireless router. Check5 Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Note • Though an antenna is attached to most wireless routers, note that some of them have it inside. Make sure wireless signal is strong. Monitor signal strength and move printer and wireless router as necessary. Check6 Check the signal strength on the touch screen. Using the Operation Panel Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility Check7 Make sure the computer is connected to the wireless router. 299 For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device. Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. (Windows) Check8 If not, select it to enable bidirectional support. Check9 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access. If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default. If printer is connected to an AirPort Base Station via LAN, make sure you use alphanumeric characters for network identifier (SSID). (Mac OS) Check10 If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For Mac OS: Perform setup from the web page. 300 Network Connection Problems Printer Suddenly Cannot Be Used Network Key Unknown Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings 301 Printer Suddenly Cannot Be Used Cannot Communicate with Printer Following Network Settings Change Cannot Communicate with Printer via Wireless LAN Cannot Communicate with Printer Using Wireless Direct Cannot Print or Scan from a Computer Connected to the Network Cannot Communicate with Printer Following Network Settings Change It may take a while for the computer to obtain an IP address, or you may need to restart your computer. Make sure the computer has obtained a valid IP address, and try again to find the printer. Cannot Communicate with Printer via Wireless LAN Check the power status of printer, network devices (e.g. wireless router), and smartphone/tablet. Check1 Turn on the printer or devices. If the power is already turned on, turn it off and on again. It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP update interval, energy saving mode, etc.) or to update the wireless router firmware. For details, contact the manufacturer of your wireless router. Check2 Can you view any web pages on your computer? Make sure your computer is connected to the wireless router properly. For more on checking computer settings or connection status, see the instruction manual supplied with the wireless router or contact the manufacturer. Check3 Is the printer connected to the wireless router? Use the icon on the touch screen to check the connection status between the printer and wireless router. If the icon is not displayed, wireless LAN is disabled. Turn on wireless communication on the printer. Check4 Make sure the printer and wireless router network settings match. Make sure the network settings of the printer (e.g. wireless router name, SSID, network key, etc.) are identical with those of the wireless router. 302 To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, print out the network setting information. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility Make sure the printer is not placed too far away from the wireless router. Check5 Place the wireless router and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Note • Though an antenna is attached to most wireless routers, note that some of them have it inside. Make sure wireless signal is strong. Monitor signal status and move printer and wireless router as necessary. Check6 Check the signal strength on the touch screen. Using the Operation Panel Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility 303 Check7 Make sure you are using a valid channel. Usable wireless channels may be limited depending on wireless network device used by your computer. See the instruction manual provided with your computer or wireless network device to check usable wireless channels. Check8 Make sure channel set on wireless router is a usable channel as confirmed in Check 7. If it is not, change the channel set on the wireless router. Check9 Make sure security software's firewall is off. If your security software's firewall is on, a message may appear warning you that Canon software is attempting to access the network. If this warning message appears, set security software to always allow access. If you are using any programs that switch between network environments, check their settings. Some programs use a firewall by default. If printer is connected to an AirPort Base Station via LAN, make sure you use alphanumeric characters for network identifier (SSID). (Mac OS) Check10 If the problem is not resolved, redo setup. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For Mac OS: Perform setup from the web page. • Positioning: Make sure there are no obstacles between the wireless router and the printer. Cannot Communicate with Printer Using Wireless Direct Check1 Check the power status of printer and other devices (smartphone or tablet). Turn on the printer or devices. If the power is already turned on, turn it off and on again. Check2 Is the icon displayed on the touch screen? If not, Wireless Direct is disabled. Turn on Wireless Direct. Check3 Check the settings of your device (smartphone/tablet). 304 Make sure wireless LAN is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet). Select the identifier for Wireless Direct (SSID) specified for the printer as the connection destination for devices. Check the destination on your device. For details, refer to your device's instruction manual or visit the manufacturer's website. To check the identifier for wireless direct (SSID) specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Check5 Have you entered the proper password specified for the Wireless Direct? To check the password specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings Check6 Make sure the printer is not placed too far away from the device. Place the device and printer where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot communicate with the computer over a wireless LAN due to a wall, place the printer and the computer in the same room. In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Place devices a suitable distance from the printer. Check7 Make sure 5 devices are already connected. Wireless Direct does not allow more than 5 devices to be connected. Cannot Print or Scan from a Computer Connected to the Network 305 Check1 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Check2 If MP Drivers are not installed, install them. (Windows) Install the MP Drivers using the Setup CD-ROM or install them from the Canon website. Check3 Make sure wireless router does not restrict which computers can access it. For more on connecting to and setting up your wireless router, see the wireless router instruction manual or contact its manufacturer. Note • To check the MAC address or IP address of your computer, see Checking Computer IP Address or MAC Address. 306 Network Key Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility Setting an Encryption Key For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility 307 Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA. • Using WPA/WPA2 The authentication method, passphrase, and dynamic encryption type must be the same for the wireless router, the printer, and your computer. Enter the passphrase configured on the wireless router (a sequence of between 8 and 63 alphanumeric characters, or a 64-character hexadecimal number). Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic encryption method. For details, see If WPA/WPA2 Details Screen Appears. Note • This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2Personal). • Using WEP The key length, key format, key to use (one of 1 to 4), and authentication method must be the same for the wireless router, the printer, and your computer. To communicate with a wireless router that uses automatically generated WEP keys, you must set the printer to use the key generated by the wireless router, entering it in hexadecimal format. ◦ For Windows: When the WEP Details screen appears after you click Search... on the Network Settings (Wireless LAN) screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the WEP key length, format, and the number. For details, see If WEP Details Screen Appears. Note • If the printer is connected to an AirPort Base Station via LAN: If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless Security of AirPort Utility. • Select 64 bit if WEP 40 bit is selected for key length in AirPort Base Station. • Select 1 for Key ID. Otherwise, computer will not be able to communicate with printer via the wireless router. 308 Printer Cannot Be Used After Replacing Wireless Router or Changing Its Settings When you replace a wireless router, redo the network setup for the printer. • For Windows: Perform setup using the Setup CD-ROM or from the web page. • For Mac OS: Perform setup from the web page. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For Mac OS: Starting Up IJ Network Device Setup Utility If this does not solve the problem, see below. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router Check1 Check wireless router setting. To check the wireless router setting, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure the computer and the wireless router can communicate with each other under this setting. 309 If filtering MAC addresses or IP addresses at wireless router, check that MAC addresses or IP addresses for computer, network device, and printer are registered. Check2 Check3 If using WPA/WPA2 or WEP key, make sure encryption key for computer, network device, and printer matches key set for wireless router. Not only the WEP key itself, but also the key length, key format, the key ID to use, and the authentication method must be the same for the printer, the wireless router, and the computer. For details, see Setting an Encryption Key. With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless Router If you change the encryption type for the printer and it subsequently cannot communicate with the computer, make sure the encryption type for the computer and the wireless router matches the type set for the printer. Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on Wireless Router 310 Other Network Problems Checking Network Information Restoring to Factory Defaults 311 Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings For Windows, you can check the network setting information on the computer screen. Canon IJ Network Device Setup Utility Screen You can display the printer's MAC address on the touch screen. System information Checking Computer IP Address or MAC Address To check the IP Address or MAC address of your computer, follow the instructions below. • For Windows: 1. Select Command Prompt as shown below. In Windows 10, right-click Start button and select Command Prompt. In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm and search for "Command Prompt". In Windows 7, click Start > All Programs > Accessories > Command Prompt. 2. Enter "ipconfig/all" and press Enter. The IP address and MAC address of your computer appear. If your computer is not connected to a network, the IP address does not appear. • For Mac OS: 1. Select System Preferences from Apple menu, and then click Network. 2. Make sure network interface used by computer is selected, and then click Advanced. 312 Make sure Wi-Fi is selected as network interface. 3. Check the IP address or MAC address. Click TCP/IP to check the IP address. Click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt as shown below. In Windows 10, right-click Start button and select Command Prompt. In Windows 8.1, select Command Prompt from the Start screen. If Command Prompt is not displayed on the Start screen, select the Search charm and search for "Command Prompt". In Windows 7, click Start > All Programs > Accessories > Command Prompt. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device. If communication is taking place, a message like the one shown below appears. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 If Request timed out appears, communication is not taking place. • For Mac OS: 1. Start Network Utility as shown below. Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library > CoreServices > Applications > Network Utility. 2. Click Ping. 3. Make sure Send only XX pings (XX are numbers) is selected. 4. Enter IP address of target printer or target wireless router in Enter the network address to ping. 5. Click Ping. "XXX.XXX.XXX.XXX" is the IP address of the target device. A message such as the following appears. 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms 64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms --- XXX.XXX.XXX.XXX ping statistics --- 313 3 packets transmitted, 3 packets received, 0% packet loss If packet loss is 100%, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the touch screen. LAN settings • Print the network settings. Printing Network Settings 314 Restoring to Factory Defaults Important • For Windows: Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, redo setup using the Setup CD-ROM or from the web page. • For Mac OS: Initialization erases all network settings on the printer, making printing or scanning operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, redo setup from the web page. Initialize the network setting using the printer's operation panel. Reset setting 315 Printing Problems Printing Does Not Start No Ink Comes Out Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Disc Label Print Results Are Unsatisfactory 316 Printing Does Not Start Make sure printer is securely plugged in and press ON button to turn it on. Check1 The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts. Make sure printer is properly connected to computer. Check2 When the printer is connected to your computer with a USB cable, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is correctly set up for network use. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Download it from the web page. For Windows For Mac OS Check3 Make sure paper settings match information set for rear tray or cassette. If the paper settings do not match the information set for the rear tray or the cassette, an error message appears on the touch screen. Follow the instructions on the touch screen to solve the problem. Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing or copying using the printer's operation panel: Device user settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (Mac OS) Check4 If printing from a computer, delete unnecessary print jobs. 317 • For Windows: Deleting the Undesired Print Job • For Mac OS: Deleting the Undesired Print Job Check5 Make sure that the paper output tray is at the normal print position. While printing other than disc label printing, pull out the paper output tray to the normal print position. If the paper output tray is at the disc label print position, pull out it to the normal print position and select OK on the touch screen. Check6 Are Media Type and Page Size settings of printer driver correct? When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly in the printer driver. Check the settings following the instructions below and retry the printing. • For Windows: 1. Make sure either A4 (Art Paper Margin 35) or Letter (Art Paper Margin 35) is selected in application. If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure the name of your printer is selected. 2. Make sure that the paper selected for Media Type in the Main sheet of printer driver matches paper loaded in printer. 3. Make sure Page Size setting in Page Setup sheet of printer driver is same as size set in step 1. • For Mac OS: 1. Make sure either A4 (Art Paper Margin 35) or US Letter (Art Paper Margin 35) is selected in application. If the page size you want to use is not displayed, open the File menu of the application and select Print. Then make sure the name of your printer is selected. 2. Make sure paper selected for Media Type in Print dialog of printer driver matches paper loaded in printer. 3. Make sure Paper Size setting in Page Setup dialog of printer driver is same as size set in step 1. Check7 Is your printer's printer driver is selected when printing? The printer will not print properly if you are using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box. Note • To make the printer the one selected by default, select Set as Default Printer. • For Mac OS: Make sure your printer's name is selected in Printer in the Print dialog. 318 Note • To make the printer the one selected by default, select the printer for Default printer. Check8 Is print data extremely large? (Windows) Click Print Options on Page Setup sheet of the printer driver. Then set Prevention of Print Data Loss to On in the dialog that appears. * This may reduce print quality. Check9 If printing from your computer, restart computer. 319 No Ink Comes Out Check1 Has ink run out? Open the scanning unit / cover and check the ink status on the touch screen. Checking Ink Status on the Touch Screen Check2 Is orange tape or protective film still on ink tank? Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A). If the orange tape remains on the ink tank (B), peel it off. Check3 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If problem is not resolved after performing print head cleaning twice: Perform print head deep cleaning. If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. 320 Paper Does Not Feed Properly/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit. However, paper may not feed correctly at the maximum capacity, depending on the type of paper or environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of paper you load at a time to less than half of the paper load limit. • Always load the paper in portrait orientation, regardless of the printing orientation. • When you load the paper on the rear tray, place the print side facing UP and align the right and left paper guides with the paper stack. Loading Paper • In the cassette, be sure to load only plain paper. • When you load the paper on the cassette, place the print side facing DOWN and align the right/left/front paper guides with the paper stack. Loading Paper Check3 Is paper too thick or curled? Unsupported Media Types Check4 When loading postcards or envelopes, consider the following: • If a postcard is curled, it may not feed properly even though the paper stack does not exceed the paper load limit. Load Japanese postcards with their postcode column downward on the rear tray. • When printing on envelopes, see Loading Envelopes, and prepare the envelopes before printing. Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in landscape orientation, they will not feed properly. Check5 Make sure media type and paper size settings match with loaded paper. Check6 Make sure that there are not any foreign objects in the rear tray. 321 If the paper tears in the rear tray, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly. Check7 Clean paper feed roller. Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check8 If two or more sheets of paper feed from cassette at once, clean inside of cassette. 322 Cleaning Cassette Pads Check9 Are transport unit cover and rear cover attached properly? See Rear View for the positions of the transport unit cover and the rear cover. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 323 Cannot Print on the Disc Label Disc Label Printing Does Not Start Disc Tray Does Not Feed Properly Disc Tray Jammed Disc Label Printing Does Not Start Check1 Is disc tray placed properly? Place the disc tray properly again and select OK on the touch screen. Use the disc tray supplied with this printer ("M" is on the upper side). For more on placing the disc tray, see Placing a Printable Disc. Check2 Is printable disc placed on disc tray? Place the printable disc on the disc tray properly and select OK on the touch screen. Use the disc tray supplied with this printer ("M" is on the upper side). For more on placing the disc tray, see Placing a Printable Disc. Check3 If disc label printing stops before it is complete, try operation again. If a certain period of time has elapsed while disc label printing is in progress, the printer stops initializing. To resume initializing, select OK on the touch screen. Try the operation again following the on-screen instructions. Disc Tray Does Not Feed Properly Check1 Is disc tray placed properly? Place the disc tray properly again and select OK on the touch screen. Make sure you are using the disc tray supplied with the printer ("M" is on the upper side). For more on placing the disc tray, see Placing a Printable Disc. Check2 Unrecognizable printable disc may be placed. Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer. 324 Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the printer off and turn it back on again. The disc tray will automatically be ejected. When the disc tray is pulled out, place the disc tray ("M" is on the upper side) again and retry printing. For more on placing the disc tray, see Placing a Printable Disc. If the disc tray is still jammed, check if there is a problem with the printable disc. Disc Tray Does Not Feed Properly 325 Print Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned lines, or uneven colors, check the paper and print quality settings first. Check1 Do page size and media type settings match size and type of loaded paper? If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color. Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In borderless printing, uneven coloring may occur depending on the combination of the paper type setting and the loaded paper. The method for checking the paper and print quality settings differs depending on what you are using your printer for. Copying Check the settings using the operation panel. Setting Items for Copying Copying a photo Check the settings using the operation panel. Copying Photos Printing from memory card Check the settings using the operation panel. Setting Items for Photo Printing Using Operation Panel Printing from a PictBridge (Wireless LAN) compliant device Check the settings on your PictBridge (Wireless LAN) compliant device. PictBridge (Wireless LAN) Print Settings Check the settings using the operation panel. PictBridge print settings Printing from your computer (Windows) Check the settings using the printer driver. Basic Printing Setup Check2 Make sure appropriate print quality is selected (see table above). Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors, increase the print quality setting and retry the printing. Note • When printing from a PictBridge (Wireless LAN) compliant device, set the print quality setting using the operation panel. 326 This setting cannot be made on the PictBridge (Wireless LAN) compliant device. Check3 If problem is not resolved, check other causes. See also the sections below: Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Lines Are Misaligned Paper Is Smudged / Printed Surface Is Scratched Cannot Complete Printing Vertical Line Next to Image Part of Page Is Not Printed (Windows) Lines Incomplete or Missing (Windows) Images Incomplete or Missing (Windows) Ink Blots / Paper Curl Back of Paper Is Smudged Uneven or Streaked Colors 327 Paper Is Blank/Printing Is Blurry/Colors Are Wrong/White Streaks Appear Printing Is Blurry Colors Are Wrong 328 White Streaks Appear Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Check status of ink tanks. Replace ink tank if ink has run out. Replacing Ink Tanks Check3 Is orange tape or protective film still on ink tank? Make sure all the protective film is peeled off to expose the Y-shaped air hole, as shown below (A). If the orange tape remains on the ink tank (B), peel it off. Check4 Are the print head nozzles clogged? Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If Printing Is Faint or Uneven. • If nozzle check pattern is not printed correctly: Check if the ink tank for the problem color is empty. If the ink tank is not empty, perform print head cleaning and try printing the nozzle check pattern again. • If problem is not resolved after performing print head cleaning twice: 329 Perform print head deep cleaning. If the problem is not resolved after performing print head deep cleaning, turn off the printer and perform print head deep cleaning again 24 hours later. • If problem is not resolved after performing print head deep cleaning twice: If print head deep cleaning does not resolve the problem, the print head may be damaged. Contact your nearest Canon service center to request a repair. Check5 When using paper with one printable surface, check the correct printable side of the paper. Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality. When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the cassette, load paper with the printable side facing down. Refer to the instruction manual supplied with the paper for detailed information on the printable side. • When copying, see also the sections below: Check6 Is platen glass dirty? Clean the platen glass. Cleaning the Platen Glass and Document Cover Check7 Make sure original is properly loaded on platen glass. Loading Originals Check8 Is original loaded with side to be copied facing down on platen glass? Check9 Did you copy a printout done by this printer? If you use a printout done by this printer as the original, print quality may be reduced depending on the condition of the original. Print from the printer directly, or reprint from the computer if you can reprint from it. 330 Lines Are Misaligned Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Perform print head alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually from your computer. • For Windows: Adjusting Print Head Position • For Mac OS: Adjusting Print Head Position Check3 Increase print quality and try printing again. Increasing the print quality using the printer driver may improve the print result. 331 Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Print Results Are Unsatisfactory Check2 Check paper type. Make sure you are using the right paper for what you are printing. Supported Media Types Check3 Correct curl before loading paper. We recommend putting unused paper back into the package and storing it flat. • Plain Paper Turn the paper over and reload it to print on the other side. Leaving the paper loaded on the rear tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. • Other Paper If the paper corners curl more than 0.1 inch / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 332 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward. Follow the instructions below to curl the paper outward up to 0.1 inch / 3 mm (B) in height before printing. This may improve the print result. (C) Print side We recommend feeding paper that has been curled outward one sheet at a time. Check4 Set printer to prevent paper abrasion. Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper abrasion using the operation panel or the computer. This may reduce the print speed. * Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs. • From operation panel Touch the HOME button, select (Setup) icon, Settings, Device settings, and Print settings, and then set Prevent paper abrasion to ON. Changing Settings from Operation Panel • From computer ◦ For Windows: 1. Make sure printer is turned on. 2. Open printer driver setup window. 333 Opening Printer Driver's Setup Screen 3. Click Maintenance tab and Custom Settings. 4. Select Prevent paper abrasion check box and click OK. ◦ For Mac OS: Adjust the setting to prevent paper abrasion from Remote UI. Opening Remote UI for Maintenance If intensity is set high, reduce intensity setting and try printing again. Check5 If you are printing with a high intensity setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. • Printing from your computer (Windows) Check the intensity setting in the printer driver. Adjusting Intensity • Copying Setting Items for Copying Check6 Do not print outside recommended printing area. If you print outside the recommended printing area of your paper, ink may stain the lower edge of the paper. Resize the document using application software. Print Area Check7 Is platen glass dirty? Clean the platen glass. Cleaning the Platen Glass and Document Cover Check8 Is paper feed roller dirty? Clean paper feed roller. Cleaning the Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. Check9 Is inside of printer dirty? During duplex printing, ink may stain the inside of the printer, smudging the printout. Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • To prevent staining inside the printer, be sure to set the correct paper size. 334 Check10 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Make sure printer is turned on. 2. Open printer driver setup window. Opening Printer Driver's Setup Screen 3. Click Maintenance tab and Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and click OK. 5. Check message and click OK. • For Mac OS: Set the waiting time using Remote UI. Changing the Printer Operation Mode 335 Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, a vertical line may appear in the margin. Set the paper size to match the loaded paper. Print Results Are Unsatisfactory Note • The direction of the vertical line pattern may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean. A small amount of ink is ejected for cleaning. Although the ink is normally ejected onto the ink absorber at the outer edge of the paper, it may get onto the paper if the loaded paper is larger than the set size. 336 Scanning Problems (Mac OS) Scanning Problems 337 Scanning Problems Scanner Does Not Work Scanner Driver Does Not Start 338 Scanner Does Not Work Check 1 Make sure that your scanner or printer is turned on. Check 2 With network connection, check the connection status and reconnect as needed. Check 3 With USB connection, connect the USB cable to a different USB port on the computer. If the USB cable is connected to a USB hub, remove it from the USB hub and connect it to a USB port on the computer. Check 4 Check 5 Restart the computer. 339 Scanner Driver Does Not Start Check 1 Make sure the application software supports AirPrint. Check 2 Select your scanner or printer on the application's menu. Note • The operation may differ depending on the application. Scan and save images with IJ Scan Utility Lite and open the files in your application. Check 3 340 Mechanical Problems Power Does Not Come On Power Shuts Off By Itself USB Connection Problems Cannot Communicate with Printer via USB Touch Screen Shows Wrong Language 341 Power Does Not Come On Check1 Press ON button. Check2 Make sure power plug is securely connected to printer, and then turn it back on. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn it on again. If this does not solve the problem, contact your nearest Canon service center to request a repair. 342 Power Shuts Off By Itself Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • To disable the setting from the operation panel: 1. Make sure printer is turned on. 2. Select Setup on the HOME screen. 3. Select Settings. 4. Select ECO. 5. Select Energy saving settings. 6. Check on-screen instructions and select Next. 7. Select Auto power off. 8. Select Never. 9. Select OK. The setting to shut off the power automatically is disabled. • To disable the setting from the computer: For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting. Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool. 1. Open Canon IJ Printer Assistant Tool. Maintenance tab Description 2. Select printer you are using from pulldown menu and select OK. The menu screen appears. 3. Select Auto Power. 4. Select Disable for Auto Power Off. The setting to shut off the power automatically is disabled. Note • Refer to below to disable the setting from ScanGear (scanner driver). Scanner Tab 343 USB Connection Problems Printing or Scanning Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Appears (Windows) If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing or scanning speed may slow down due to the communication speed. Check following to make sure your system environment supports Hi-Speed USB connection. Check • Does the USB port on your computer support Hi-Speed USB connection? • Does the USB cable or the USB hub support Hi-Speed USB connection? Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10 feet / 3 meters or so. • Does the operating system of your computer support Hi-Speed USB connection? Install the latest update for your computer. • Is the Hi-Speed USB driver working properly? If necessary, obtain and install the latest version of the Hi-Speed USB driver for your computer. Important • For more information, contact the manufacturer of your computer, USB cable, or USB hub. 344 Cannot Communicate with Printer via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Important • Connect the "Type-B" terminal to the printer with the notched side facing UP. For details, refer to the instruction manual supplied with the USB cable. Make sure Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver. (Windows) Check3 If not, select it to enable bidirectional support. Opening Printer Driver's Setup Screen 345 Installation and Download Problems Cannot Install MP Drivers (Windows) Updating MP Drivers in Network Environment (Windows) 346 Cannot Install MP Drivers (Windows) • If installation does not start when you insert Setup CD-ROM: Follow the instructions below to start the installation. 1. Make the following settings. ◦ In Windows 10, click Start button > File Explorer, and then click This PC from list on left. ◦ In Windows 8.1, select Explorer icon in Taskbar on Desktop, and then select This PC from list on left. ◦ In Windows 7, click Start, and then click Computer. 2. Double-click the CD-ROM icon in the window that appears. If the contents of the CD-ROM appear, double-click MSETUP4.EXE. If you cannot install the MP Drivers with the Setup CD-ROM, install them from the Canon website. Note • If the CD-ROM icon does not appear, try the following: • Remove the CD-ROM from your computer and reinsert it. • Restart your computer. If the icon still does not appear, try a different disc and see if it appears. If it does, there is a problem with the Setup CD-ROM. Contact your nearest Canon service center to request a repair. 347 • If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen • Other cases: Reinstall the MP Drivers. If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart your computer, and then reinstall the MP Drivers. Deleting the Unnecessary MP Drivers Reinstall the MP Drivers with the Setup CD-ROM or install them from the Canon website. Note • If the installer was stopped due to a Windows error, Windows operation may be unstable, and you may not be able to install the drivers. Restart your computer and then reinstall the drivers. 348 Updating MP Drivers in Network Environment (Windows) Download the latest MP Drivers. Download the latest MP Drivers for your model on the download page of the Canon website. Uninstall the existing MP Drivers and follow the installation instructions to install the latest MP Drivers that you downloaded. In the connection method selection screen, select Use the printer with wireless LAN connection. The printer is detected automatically in the network. Make sure the printer was found, and install the MP Drivers following the on-screen instructions. Note • The network settings on the printer are not affected, so the printer can be used on the network without redoing settings. 349 Errors and Messages An Error Occurs Message (Support Code) Appears 350 An Error Occurs If an error occurs in printing, for example if the paper runs out or jams, an error message appears on the computer screen and the touch screen. When a Support Code and a message are displayed on the computer screen (Windows): When a Support Code and a message are displayed on the touch screen: A support code and action for the error appears on the touch screen. For details on how to resolve errors, see List of Support Code for Error. Note • For details on how to resolve errors without Support Codes, see Message (Support Code) Appears. 351 Message (Support Code) Appears This section describes some of the errors and messages that may appear. Note • A support code (error number) is displayed on the computer for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the touch screen, see below. Message Appears on Touch Screen If a message appears on the computer, see below. Error Regarding Automatic Duplex Printing Is Displayed Error Regarding Power Cord Being Unplugged Is Displayed (Windows) Writing Error/Output Error/Communication Error (Windows) Other Error Messages (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows) Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS) Message Appears on Touch Screen Check the message and take an appropriate action. • Data of supported types are not saved. ◦ There is no image data saved on the memory card that can be read by this printer. ◦ The printer may not recognize the file if the file name or folder path contain certain characters. Use only alphanumeric characters. ◦ Photo data edited or processed on a computer must be printed from the computer. Note • When a photo which has been processed on a computer is selected, "?" is displayed on the touch screen. • The card is currently writable from PC. Set to [Not writable from PC]. The card slot is set to Writable from USB PC. You cannot print from the memory card when the card slot is set to Writable from USB PC. After writing on the memory card, select Not writable from PC in Read/write attribute under Device user settings. • Power was not turned off correctly the last time. Press the The printer may have been unplugged while the power was still on. Select OK on the touch screen. 352 button when turning power off. Note • See Unplugging the Printer to unplug the printer correctly. • Cannot connect to the server. Please wait a while and try again. The printer cannot connect to the server due to a communication error. Select OK on the touch screen and try again after a while. Error Regarding Automatic Duplex Printing Is Displayed Check See Automatic Duplex Printing Problems and take the appropriate action. Error Regarding Power Cord Being Unplugged Is Displayed (Windows) The printer may have been unplugged while it was on. Check the error message that appears on the computer and click OK. The printer starts printing. See Unplugging the Printer for unplugging the power cord. Writing Error/Output Error/Communication Error (Windows) Check1 If the ON lamp is off, make sure printer is plugged in and turn it on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check2 Make sure printer is properly connected to computer. If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable. Replace the USB cable and retry the printing. If you use the printer over a LAN, make sure the printer is correctly set up for network use. 353 Check3 Make sure MP Drivers are installed correctly. Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. When printer is connected to your computer with a USB cable, check device status from your computer. Check4 Follow the procedure below to check the device status. 1. Open the Device Manager on your computer as shown below. If User Account Control screen is displayed, follow the on-screen instructions. • In Windows 10, right-click Start button and select Device Manager. • In Windows 8.1, select Control Panel from Settings charm on Desktop > Hardware and Sound > Device Manager. • In Windows 7, click Control Panel, Hardware and Sound, and Device Manager. 2. Double-click Universal Serial Bus controllers and USB Printing Support. If USB Printing Support Properties screen does not appear, make sure the printer is correctly connected to the computer. Check2 Make sure printer is properly connected to computer. 3. Click General tab and check for a device problem. If a device error is shown, see Windows Help to resolve it. Other Error Messages (Windows) Check If an error message appears outside printer status monitor, check the following: • "Could not spool successfully due to insufficient disk space" Delete any unnecessary files to increase the amount of free space on the disk. • "Could not spool successfully due to insufficient memory" Close other applications to increase the available memory. If you still cannot print, restart your computer and retry the printing. • "Printer driver could not be found" Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and reinstall them from the Setup CD-ROM or the Canon website. • "Could not print Application name - File name" Try printing again once the current job is complete. 354 Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows) If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a screen appears asking for permission to send the printer and application usage information every month for about ten years. Read the information on the screen and follow the instructions below. • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note • When the information is being sent, a warning such as an Internet security message may appear. Make sure the program name is "IJPLMUI.exe" and allow it. • If you clear Send automatically from the next time check box, the information will not be sent automatically from next time and a confirmation screen will appear at the time of the next survey. To send the information automatically, see Changing confirmation screen setting:. • If you do not agree to participate in survey program: Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation screen will reappear one month later. • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: To uninstall the Inkjet Printer/Scanner/Fax Extended Survey Program, click Uninstall and follow the on-screen instructions. 355 • Changing confirmation screen setting: 1. Make the following settings. ◦ In Windows 10, right-click Start button and select Programs and Features. ◦ In Windows 8.1, select Control Panel from Settings charm on Desktop > Programs > Programs and Features. ◦ In Windows 7, select Start menu > Control Panel > Programs > Programs and Features. Note • A confirmation/warning dialog box may appear when installing, uninstalling or starting up software. This dialog box appears when administrative rights are required to perform a task. If you are logged in on an account with administrator privileges, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will appear at the time of the next survey. If you select No, the information will be sent automatically. Note • If you select Uninstall, the Inkjet Printer/Scanner/Fax Extended Survey Program is uninstalled. Follow the on-screen instructions. Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS) If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, the printer and application software usage information is sent every month for about ten years. The Inkjet Printer/Scanner/Fax Extended Survey Program icon appears in the Dock when it is time to send the printer usage information. Click the icon, read the information that appears, and then follow the instructions below. 356 • If you agree to participate in survey program: Click Agree and follow the on-screen instructions. The printer usage information is sent via the Internet. Once you have completed the procedure, the information is subsequently sent automatically and the confirmation screen does not reappear. Note • If you clear the Send automatically from the next time check box, the information will not be sent automatically the next time and the Inkjet Printer/Scanner/Fax Extended Survey Program icon will appear in the Dock at the time of the next survey. • If you do not agree to participate in survey program: Click Do not agree. The confirmation screen closes and the survey is skipped. The confirmation screen will reappear one month later. • To stop sending the information: Click Turn off. This stops the Inkjet Printer/Scanner/Fax Extended Survey Program, and information is not sent. To resume the survey, see Changing setting:. • To uninstall Inkjet Printer/Scanner/Fax Extended Survey Program: 1. Stop Inkjet Printer/Scanner/Fax Extended Survey Program. Changing setting: 357 2. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder. 3. Move Canon Inkjet Printer/Scanner/Fax Extended Survey Program.app to Trash. 4. Restart computer. Empty Trash and restart your computer. • Changing setting: To display the confirmation screen every time the printer usage information is sent or to resume surveying, follow the procedure below. 1. Select Applications from Go menu of Finder, double-click the Canon Utilities folder and Inkjet Extended Survey Program folder. 2. Double-click Canon Inkjet Printer/Scanner/Fax Extended Survey Program icon. ◦ Do not display the confirmation screen when information is sent: If the check box is selected, the information will be sent automatically. If the check box is not selected, Inkjet Printer/Scanner/Fax Extended Survey Program icon will appear in the Dock at the time of the next survey. Click the icon and follow the onscreen instructions. ◦ Turn off/Turn on button: Click the Turn off button to stop the Inkjet Printer/Scanner/Fax Extended Survey Program. Click the Turn on button to restart the Inkjet Printer/Scanner/Fax Extended Survey Program. 358 List of Support Code for Error Support code appears on the touch screen and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code displayed on the touch screen and computer screen and take the appropriate action in response. Support Code Appears on Touch Screen and Computer Screen • 1000 to 1ZZZ 1000 1001 1002 1003 1200 1240 1258 1259 1270 1300 1303 1304 1309 1310 1313 1401 1403 1405 140B 1410 1411 1412 1413 1414 1415 1551 1552 1600 1660 1684 1688 1689 168C 1700 1701 1730 1731 1830 1850 1851 1855 1857 185B 185C 185D 1871 1874 1890 • 2000 to 2ZZZ 2110 2113 2114 2120 2123 2504 2700 2900 2901 • 3000 to 3ZZZ 3402 3403 3405 3407 3408 3410 3411 3412 3413 3438 3439 3440 3441 3442 3443 3444 3445 3446 3447 • 4000 to 4ZZZ 4100 4103 4104 495A • 5000 to 5ZZZ 5011 5012 5050 5100 5200 520E 5400 5700 5B00 5B01 5C02 359 • 6000 to 6ZZZ 6000 6001 6004 6500 6502 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6911 6930 6931 6932 6933 6934 6935 6936 6937 6938 6940 6941 6942 6943 6944 6945 6946 6951 6960 6A80 6A81 • 8000 to 8ZZZ 8300 • A000 to ZZZZ B202 B203 B204 B205 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams). 360 List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below. • If you can see the jammed paper at the paper output slot or the rear tray: ◦ If the paper fed from the rear tray is jammed: 1300 • If you cannot see the jammed paper at the paper output slot or the rear tray: ◦ If the paper fed from the cassette is jammed: 1303 ◦ If the paper is jammed when performing automatic duplex printing: 1304 ◦ If the paper is jammed as the printer pulled in the printed paper: 1313 ◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer: Paper Is Jammed inside Printer • Cases other than above: Other Cases 361 1300 Cause Paper is jammed when feeding paper from rear tray. What to Do If the paper fed from the rear tray is jammed, remove the jammed paper from the paper output slot or from the rear tray following the instructions below. 1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically. • If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop to stop the printing before you turn off the printer. • If the paper tears and you cannot remove the jammed paper from the paper output slot or the rear tray, remove the paper from inside the printer. Paper Is Jammed inside Printer • If you cannot pull the paper out from the paper output slot or from the rear tray, try to pull the paper out from the rear side of the printer. Removing Jammed Paper from Rear Side 2. Reload paper and select OK on printer's touch screen. The printer resumes printing. Reprint the page you were printing if it was not printed properly due to the paper jam. 362 If you turned off the printer in step 1, the print data that was sent to the printer is erased. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 363 1303 Cause Paper is jammed when feeding paper from cassette. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the paper is jammed at the feeder of the cassette: Pull out the cassette, and then remove the paper slowly with both hands. • If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 2. Load paper in cassette properly. When you load A4 or Letter-sized paper in the cassette, make sure you have extended it. Loading Paper in the Cassette 2. Perform printing or copying again. 364 1304 Cause Paper is jammed when performing automatic duplex printing. What to Do 1. Remove jammed paper. • If the paper is jammed at the paper output slot: 1300 • If the paper is jammed inside the printer: Paper Is Jammed inside Printer • If the paper is jammed at the feeder of the cassette: Pull out the cassette, and then remove the paper slowly with both hands. • If none of the above is applied, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 2. Load paper in cassette properly. When you load A4 or Letter-sized paper in the cassette, make sure you have extended it. Loading Paper in the Cassette 2. Perform printing or copying again. 365 1313 Cause Paper is jammed as printer pulled in printed paper. What to Do If the paper is jammed as the printer pulled in the printed paper, try to remove the paper from the following locations. • Paper output slot 1300 • Inside of the printer Paper Is Jammed inside Printer If the measures above do not solve the problem, see Removing Jammed Paper from Rear Side to open the rear cover and to remove the paper. 366 Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper from the paper output slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop to stop the printing before you turn off the printer. 1. Turn off printer and unplug it. 2. Open scanning unit / cover. Important • Do not touch white belt (A). If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 3. Check if jammed paper is under print head holder. If the jammed paper is under the print head holder, move the print head holder to the far right or left, whichever makes it easier to remove the paper. When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left. 367 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees. 6. Make sure all jammed paper is removed. 368 If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (B) in the printer? 7. Close scanning unit / cover. To close the scanning unit / cover, hold it up once, and then take it down gently. All jobs in the print queue are canceled. Redo the printing. Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. If a paper jam message appears on the touch screen or on your computer screen when you resume printing after removing all the jammed paper, there may be some paper still inside the printer. Check the printer again for any remaining bits of paper. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 369 Removing Jammed Paper from Rear Side Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, tap Stop to stop the printing before you turn off the printer. 1. Rotate printer so that rear side of printer faces toward you. 2. Open rear tray cover and then pull up paper support. 3. Detach rear cover. Pull out the rear cover. 370 4. Slowly pull out paper. Note • Do not touch the inner parts of the printer. If you were not able to remove the paper in this step, detach the transport unit cover and remove the paper by following these steps. 1. Detach transport unit cover. Lift up the transport unit cover and pull out it. 371 2. Slowly pull out paper. Note • Do not touch the inner parts of the printer. 3. Make sure all jammed paper is removed. 4. Attach transport unit cover. Insert the transport unit cover slowly all the way into printer and take down the transport unit cover. 372 5. Attach rear cover. Insert the projections of the right side of the rear cover into the printer, and then push the left side of the rear cover until it is closed completely. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair. 373 1000 Cause Possible causes include the following. • There is no paper in the rear tray. • Paper is not loaded in the rear tray properly. What to Do Take the corresponding actions below. • Load paper in the rear tray. • Align the paper guides with the both edges of the paper when you load paper in the rear tray. • Set paper information for the paper in the rear tray. After carrying out the above measures, select OK on the touch screen. Important • Be sure to close the feed slot cover after loading paper in the rear tray. If the feed slot cover is open, paper cannot be fed. Note • After loading paper in the rear tray, the screen for setting rear tray paper information appears. Set paper information for the paper in the rear tray. • To cancel printing, tap Stop on the touch screen. 374 1003 Cause Possible causes include the following. • There is no paper in the cassette. • Paper is not loaded in the cassette properly. What to Do Take the corresponding actions below. • Load paper in the cassette. • Align the paper guides with the both edges of the paper when you load paper in the cassette. • Set paper information for the paper in the cassette. After carrying out the above measures, select OK on the touch screen. Note • Once the cassette is inserted, the screen for setting cassette paper information appears. Set paper information for the paper in the cassette. • The loadable paper differs depending on the paper source. The loadable paper in the cassette is A4, Letter, A5, or B5 size plain paper. • To cancel printing, tap Stop on the touch screen. 375 1200 Cause Scanning unit/cover is open. What to Do Close the scanning unit / cover and wait for a while. Do not close it while you are replacing an ink tank. 376 1401 Cause Print head may be damaged. What to Do Turn off the printer and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 377 1600 Cause Ink may have run out. What to Do Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the printer with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition. 378 1660 Cause The ink tank cannot be recognized. What to Do Printing cannot be performed because the ink tank is not installed or is not compatible with this printer. Check the ink tank. If you want to cancel printing, tap Stop on the printer. 379 1688 Cause The ink has run out. What to Do Replace the ink tank and close the scanning unit (cover). Printing under the current condition may damage the printer. If you want to continue printing in this condition, you need to disable the function for detecting the remaining ink level. Touch Stop on the printer for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition. Note • If the function for detecting the remaining ink level is disabled, the ink tank is displayed in white on the touch screen when the current estimated ink level is checked. 380 1689 Cause Printer detected ink out condition. What to Do Replace the ink tank and close the scanning unit (cover). An ink tank that was once empty is installed. Printing under the ink out condition may damage the printer. If you want to continue printing, you need to disable the function for detecting the remaining ink level. To disable this function, touch Stop on the printer for at least 5 seconds, and then release it. With this operation, disabling the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition or by using refilled ink tanks. Note • If the function for detecting the remaining ink level is disabled, the ink tank is displayed in white on the touch screen when the current estimated ink level is checked. 381 1700 Cause Ink absorber is almost full. What to Do Select OK on the touch screen to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 382 1890 Cause Tape for securing print head holder during transportation may still be attached. What to Do Open the scanning unit / cover and make sure the tape for securing the print head holder during transportation has been removed. If the tape is still there, remove it and close the scanning unit / cover. If this does not solve the problem, contact your nearest Canon service center to request a repair. 383 2110 Cause Paper settings for printing or copying do not match cassette paper information set on printer. Note • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) • For copying, make the copy paper settings to match cassette paper information set on the printer. • See below for details on cassette paper information set on the printer. Paper Settings If the print or copy paper settings do not match cassette paper information set on the printer, as shown below, a message appears on the touch screen. • Print settings specified on the printer driver: Paper size: A5 Media type: Plain paper • Cassette paper information set on the printer: Paper size: A4 Media type: Plain paper After selecting OK on the touch screen, the print or copy paper settings appear below the message. 384 What to Do Select OK on the touch screen again to display the screen below. Select the appropriate action. Note • Depending on settings, some of the options below may not appear. Print with the loaded paper. Select this option to print or copy onto the paper in the cassette without changing the paper settings. For example, if the print or copy paper setting is A5, and cassette paper information is set to A4, the A5 size setting is used to print or copy onto the paper in the cassette. Replace the paper and print Select this option to print after changing the paper in the cassette. 385 For example, if the print or copy paper setting is A5, and cassette paper information is set to A4, change the paper in the cassette to A5 paper and proceed with printing or copying. Once you have inserted the cassette after changing the paper, the screen for setting cassette paper information appears. Set paper information for the paper in the cassette. Note • If you do not know what paper information to set, tap (Back). The previous screen appears, showing the paper size and media type. Check the paper settings and set them as cassette paper information. • See below for the correct correspondence between paper settings made on the printer driver or on the touch screen. Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Cancel Cancels printing. Select this option when you want to change the print or copy paper settings. Change the paper settings and retry printing. Note • To suppress the misprint prevention message, change the setting as described below. When you suppress the message, the printer uses the paper settings for printing or copying onto the paper in the cassette regardless of whether or not the paper matches these settings. • To change the message view setting when printing or copying using the operation panel of the printer: Feed settings • To change the message view setting when printing using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (Mac OS) 386 2900 Cause Scanning print head alignment sheet failed. What to Do Select OK on the printer's touch screen and check the following. • Make sure the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the loaded paper is correct. For print head alignment, load A4 or Letter-sized plain paper. • Make sure the print head nozzle is not clogged. Check the print head condition by printing the nozzle check pattern. After checking the above, start over auto print head alignment from the beginning. If the error is still not resolved, try manual print head alignment. 387 2901 Cause Print head alignment pattern has been printed and printer is waiting to scan sheet. What to Do Scan the printed alignment pattern. 1. Load print head alignment sheet on platen glass. Place the printed side down and align the mark alignment mark in the bottom right corner of the sheet with the . 2. Slowly close the document cover and select OK on printer's touch screen. The printer starts scanning the print head alignment sheet, and automatically adjusts the print head position. 388 4103 Cause Cannot perform printing with current print settings. What to Do Tap Stop on the touch screen to cancel printing. Then change the print settings and retry printing. 389 5011 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 390 5012 Cause Printer error has occurred. What to Do Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 391 5100 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by tapes for securing the print head holder during transportation, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A). If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 392 5200 Cause Printer error has occurred. What to Do Turn off printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 393 5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print or scan. 394 6000 Cause Printer error has occurred. What to Do If the paper is jammed, remove it depending on the jammed location and cause. List of Support Code for Error (Paper Jams) Turn off printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. 395 C000 Cause Printer error has occurred. What to Do Cancel printing and turn off the printer. Check the following: • Make sure print head holder motion is not impeded by tapes for securing the print head holder during transportation, jammed paper, etc. Remove any impediment. • Make sure the ink tanks are properly installed. Press ink tanks until they click into place. Turn the printer back on. If this does not solve the problem, contact your nearest Canon service center to request a repair. Important • When clearing an impediment to print head holder motion, be careful not to touch white belt (A). If you soil or scratch this part by touching it with paper or your hand, it could damage the printer. 396
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Key Features
- Prints from a variety of devices, including computers, smartphones, and tablets
- Supports printing from memory card or USB flash drive
- 4.3-inch LCD touchscreen for easy navigation and control
- Built-in Wi-Fi for wireless printing
- Supports AirPrint and Google Cloud Print for mobile printing
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Frequently Answers and Questions
How do I load paper into the printer?
How do I replace the ink tanks?
How do I connect the printer to my wireless network?
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