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TG1100_1102_1103E(e).book Page 1 Wednesday, May 31, 2006 5:51 PM Operating Instructions Digital Cordless Phone Model No. KX-TG1100 Charge the batteries for about 7 hours before initial use. KX-TG1100E KX-TG1102E KX-TG1103E Table of Contents Introduction ............................................................ 2 Preparation ............................................................. 4 Making/Answering Calls ...................................... 10 Phonebook............................................................ 11 Useful Telephone Settings .................................. 12 Caller ID Service ................................................... 15 Multi-unit Operation ............................................. 16 Useful Information................................................ 17 You must subscribe to Caller ID service to use this feature. Caller ID Please read these operating instructions before using the unit and save them for future reference. TG1100_1102_1103E(e).book Page 2 Wednesday, May 31, 2006 5:51 PM Introduction Introduction Thank you for purchasing a new Panasonic digital cordless phone. For your future reference Attach or keep original receipt to assist with any repair under warranty. Serial No. (found on the bottom of the unit) Date of purchase Name and address of dealer Note: L This equipment is designed for use on the UK and Republic of Ireland analogue telephone network. L In the event of problems, you should contact your equipment supplier in the first instance. Declaration of Conformity: L Panasonic Communications Co., Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de Contact: Panasonic Services Europe a Division of Panasonic Marketing Europe GmbH Panasonic Testing Centre Winsbergring 15, 22525 Hamburg, Germany Your phone KX-TG1100 KX-TG1102 KX-TG1103 Note: L The handsets have been pre-registered for use with their base unit. If not registered, see page 17. 2 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 3 Wednesday, May 31, 2006 5:51 PM Introduction Included accessories Quantity No. Accessory items KX-TG1100 KX-TG1102 KX-TG1103 1 AC adaptor for base unit Part No. PQLV19EY (PQLV19E) 1 1 1 2 Telephone line cord Part No. PQJA87S or PQJA10180Z (for UK) 1 1 1 3 Rechargeable batteries AAA (R03) size Part No. HHR-55AAAB or HHR-4EPT (Order No. P03P) 2 4 6 4 Handset cover*1 Part No. PQYNTG1100E 1 2 3 5 Charger Part No. PQLV30018Z – 1 2 6 AC adaptor for charger*2 Part No. PQLV200EY (PQLV200E) – 1 2 *1 The handset cover comes attached to the handset. *2 The AC adaptor for the charger comes connected with the charger. 1 2 3 4 5 6 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 3 TG1100_1102_1103E(e).book Page 4 Wednesday, May 31, 2006 5:51 PM Preparation Preparation Important information General L Use only the AC adaptor included with this product, noted on page 3. L Do not connect the AC adaptor to any AC outlet other than a standard 220–240 V AC outlet. L This product is unable to make calls when: − The portable handset battery(ies) need recharging or have failed. − There is a power failure. − The key lock feature is turned on. − The call bar feature is turned on (only phone numbers stored in the unit as emergency numbers can be called). L Do not open the base unit or handset other than to replace the battery(ies). L This product should not be used near emergency/intensive care medical equipment and should not be used by people with pacemakers. L Care should be taken that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this product to excessive smoke, dust, mechanical vibration or shock. L Only the included handset can be used with the base unit. No other handsets can be registered or used. Environment L Do not use this product near water. L This product should be kept away from heat sources such as radiators, cookers, etc. It should also not be placed in rooms where the temperature is less than 5 °C or greater than 40 °C. L The AC adaptor is used as the main disconnect device. Ensure that the AC outlet is installed near the unit and is easily accessible. 4 Warning: L To prevent the risk of electrical shock, do not expose this product to rain or any other type of moisture. L Unplug this unit from power outlets if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised service centre. Battery caution L We recommend using the battery(ies) noted on page 3. Use only rechargeable battery(ies). L Do not mix old and new batteries. L Do not dispose of the battery(ies) in a fire, as they may explode. Check local waste management codes for special disposal instructions. L Do not open or mutilate the battery(ies). Released electrolyte from the battery(ies) is corrosive and may cause burns or injury to the eyes or skin. The electrolyte may be toxic if swallowed. L Exercise care when handling the battery(ies). Do not allow conductive materials such as rings, bracelets or keys to touch the battery(ies), otherwise a short circuit may cause the battery(ies) and/or the conductive material to overheat and cause burns. L Charge the battery(ies) in accordance with the information provided in these operating instructions. L Only use the included base unit (or charger) to charge the battery(ies). Do not tamper with the base unit (or charger). Failure to follow these instructions may cause the battery(ies) to swell or explode. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 5 Wednesday, May 31, 2006 5:51 PM Preparation Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal. This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste. For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product. Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point. Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation. For business users in the European Union If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information. Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 5 TG1100_1102_1103E(e).book Page 6 Wednesday, May 31, 2006 5:51 PM Preparation Panasonic sales shop can offer you more information about connection possibilities. L To turn the power on, press {ih} for about 1 second. L To turn the power off, press {ih} for about 2 seconds. Connections Base unit Hooks Location LINE To telephone network (220–240 V, 50 Hz) Use only the included AC adaptor and telephone line cord. Charger (KX-TG1102 and KX-TG1103 only) For maximum distance and noise-free operation, place your base unit: − Away from electrical appliances such as TVs, radios, personal computers or other phones. − In a convenient, high and central location. Battery installation Insert the batteries negative (T) terminal first. Close the handset cover. Hooks (220–240 V, 50 Hz) Note: L Use only the included rechargeable batteries (page 3, 4). Use only the included AC adaptor. Note: L Never install telephone wiring during a lightning storm. L Do not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may cause it to become disconnected. L The unit will not work during a power failure. We therefore recommend you also connect a corded-type telephone (without AC adaptor) to the same telephone line using a T-adaptor. Your 6 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 7 Wednesday, May 31, 2006 5:51 PM Preparation Battery charge Controls Place the handset on the base unit or charger for about 7 hours before initial use. Handset Battery strength Battery icon 054 B C D E F Fully charged. 5 High 6 Medium 7 Low 074 A Battery strength G Needs to be charged. H I Panasonic Ni-MH battery performance Operation Operating time In continuous use 10 hours max. In continuous standby mode 120 hours max. Note: L It is normal for batteries not to reach full capacity at the initial charge. Maximum battery performance is reached after a few complete cycles of charge/discharge (use). L Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby). L Even after the handset is fully charged, the handset can be left on the base unit or charger without any ill effect on the batteries. L The battery strength may not be displayed correctly after you replace the batteries. In this case, place the handset on the base unit or charger and charge for at least 7 hours. A B C D E F G H I J K L M N C 1 4 7 2 N J K L 3 5 6 8 9 0 R INT M H Receiver Display {k} (Phonebook) {C} (Talk) Navigator ({e}/{v}/{>}/{<}) {R} (Redial/Pause) {R} (Recall) Charge contacts Microphone {j/OK} (Menu/OK) {ih} (Off/Power) {C} (Clear) {INT} (Intercom) Ringer Base unit A B LINE A Charge contacts B {x} (Page) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 7 TG1100_1102_1103E(e).book Page 8 Wednesday, May 31, 2006 5:51 PM Preparation Charger (KX-TG1102 and KX-TG1103 only) Icons If “HS NO” is selected for standby mode display (page 12) and the current handset number is 2, “[2]” is displayed. A A Charge contacts Displays Icons w 0w4 Meaning Within range of base unit Out of range, no registration or no power on base unit x Paging, intercom mode or accessing base unit k Making or answering a call C Phonebook mode l Setting mode 5 Battery strength Meaning 4 new calls When new calls have been received, the display will show the number of new calls. Symbols used in these operating instructions Symbol Meaning {j/OK} Press {j/OK}. i Proceed to the next operation. “” Select the words in quotations shown on the display (e.g., “SETTING HS”) by pressing {e} or {v}. Call bar is on (page 12). Direct call is on (page 12). Key lock is on (page 10). Ringer volume is off (page 12). Displayed when you press {#}. If “BS NO” is selected for standby mode display (page 12) and the current base unit number is 1, “-1-” is displayed. 8 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 9 Wednesday, May 31, 2006 5:51 PM Preparation Display language 1 {j/OK} 2 Press {e} or {v} to select “SETTING HS”. i {>} 3 Press {e} or {v} to select “DISPLAY OPT”. i {>} 4 Press {e} or {v} to select “LANGUAGE”. i {>} 5 Press {e} or {v} to select the desired language. i {>} i {ih} Note: L If you select a language you cannot read, press {ih}, {j/OK}, press {v}, press {>}, press {v} 3 times, press {>}, press {v} 2 times, press {>}, select the desired language, then press {>}. Press {ih}. Date and time 1 {j/OK} 2 Press {e} or {v} to select “SETTING BS”. i {>} i {*} 3 Enter the current hour and minute (24hour time entry). L If you make a mistake, press {C}. Digits will be cleared from the right. 4 {>} 2 times i {*} 2 times 5 Enter the current day, month, and year. L If you make a mistake, press {C}. Digits will be cleared from the right. 6 {>} i {ih} Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 9 TG1100_1102_1103E(e).book Page 10 Wednesday, May 31, 2006 5:51 PM Making/Answering Calls Making/Answering Calls Making calls 1 Dial the phone number. i {C} 2 When finished talking, press {ih} or place the handset on the base unit or charger. Answering calls 1 Press {C} to answer the call. L You can also answer a call by pressing any dial key from {0} to {9}, {*}, {#}, or {INT}. (Any key answer feature) 2 When finished talking, press {ih} or place the handset on the base unit or charger. Handset locator 1 Press {x} on the base unit. 2 To stop paging, press {x} on the base unit or press {C} on the handset. To adjust the receiver volume Press {e} or {v} while on a call. Pause button (for PBX/long distance service users) A pause is sometimes required when making calls using a PBX or long distance service. Pressing {R} 1 time creates 1 pause. Press {R} repeatedly to create longer pauses. {C} ■ Storing: {>} i “SAVE TEL NO” i {>} i {j/OK} i Enter the name (9 characters max.; page 11). i {j/OK} ■ Editing before calling: {>} i “EDIT CALL NO” i {>} i Edit the number. i {C} ■ Erasing: {>} i “CLEAR”/“ALL CLEAR” i {>} i “YES” i {>} i {ih} Key lock The handset can be locked so that no calls or settings can be made. Incoming calls can be answered, but all other functions are disabled while key lock is on. To turn key lock on, press {j/OK} for about 2 seconds. To turn key lock off, press {j/OK} for about 2 seconds. Call waiting - {R} button If a second call is received while in conversation with the first caller, a beep tone will be heard. Press {R} button to switch between callers. This service requires a subscription. Consult your service provider/telephone company for details. Note: L If your unit is connected to a PBX (private branch exchange), consult your PBX dealer for details. Redial functions (Redialling/ Storing/Editing before calling/ Erasing) 1 {R} i Press {e} or {v} to select the desired number. 2 ■ Redialling: 10 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 11 Wednesday, May 31, 2006 5:51 PM Phonebook Phonebook Adding entries to the phonebook Making calls/Editing/Erasing The phonebook allows you to make calls without having to dial manually. You can add 50 names and phone numbers to the phonebook. 2 ■ Making calls: 1 {k} i Press {e} or {v} to display the desired entry. 1 {j/OK} 2 times 2 Enter the party’s phone number (24 digits max.). i {j/OK} 3 Enter the party’s name (9 characters max.). i {j/OK} i {ih} Note: L When caller information is received and it matches a phone number stored in the unit’s phonebook, the stored name will be displayed. Character table Keys Characters {1} # [ ] * {2} A B C 2 {3} D E F 3 {4} G H I 4 {5} J K L 5 {6} M N O 6 {7} P Q R S {8} T U V 8 {9} W X Y Z {0} (Space) , – / 1 Hot key (quick dial) Assigning an entry in the phonebook to a hot key Dial keys {1} to {9} can each be used as a “hot key”, allowing you to dial a number from the phonebook by simply pressing a dial key. 1 {k} i Press {e} or {v} to display the desired entry. i {j/OK} 2 “HOT KEY REG” i {>} 3 Select the desired dial key. i {>} 7 L If the dial key is already assigned as a hot key, the displayed number will flash. 4 “YES” i {>} i {ih} 9 0 To edit/correct a mistake 1 Press {<} or {>} to move the cursor to the right of where you want to correct the number/character. 2 {C} i Enter the correct number/ character. {C} ■ Editing: {>} i “EDIT” i {>} i Edit the phone number. i {j/OK} i Edit the name. i {j/OK} ■ Erasing: {>} i “CLEAR” i {>} i “YES” i {>} i {ih} Making calls/Erasing 1 Press and hold the desired hot key ({1} to {9}). 2 ■ Making calls: {C} ■ Erasing: {>} 2 times i “YES” i {>} i {ih} Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 11 TG1100_1102_1103E(e).book Page 12 Wednesday, May 31, 2006 5:51 PM Useful Telephone Settings Useful Telephone Settings Guide to handset settings To customise the handset: 1 2 3 4 5 {j/OK} Press {e} or {v} to select “SETTING HS”. i {>} Press {e} or {v} to select the desired item in the handset settings menu. i {>} Press {e} or {v} to select the desired item in the sub-menu. i {>} Press {e} or {v} to select the desired setting then press {>} or follow the instructions in the “Feature” column of the chart. L To exit the operation, press {ih}. Handset settings menu Sub-menu Feature (default setting) TIME ALARM SET TIME Set time alarm. − Enter the desired hour and minute (24hour time entry). i {>} − Select the desired setting. i {>} SET ALARM Change alarm frequency (“OFF”). RINGER OPT TONE OPT DISPLAY OPT CALL OPT 12 RINGER VOL Handset ringer volume (level 6) EXT RINGER Ringer type for external calls (“RING TYPE 1”) INT RINGER Ringer type for internal calls (“RING TYPE 1”) PAGING Ringer type for page (“RING TYPE 1”) ALARM Ringer type for alarm (“RING TYPE 1”) KEY TONE Keytones on/off (“ON”) CALL WAITING Call waiting tone on/off (“ON”) RANGE ALARM Range alarm on/off (“OFF”) BATTERY LOW Battery low alarm on/off (“ON”) STANDBY MODE Standby mode display (“CLOCK”) TALK MODE Talk mode display (“TALK TIME”) LANGUAGE Display language (“ENGLISH”): page 9 CALL BAR Call bar on/off (“OFF”)*1 − Enter handset PIN (default: “0000”).*2 − Select the desired setting. i {>} DIRECT NO Store direct call number.*3 − Enter a phone number (24 digits max.). − {j/OK} 2 times i “ON” i {>} SET DIRECT Direct call on/off (“OFF”) Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 13 Wednesday, May 31, 2006 5:51 PM Useful Telephone Settings Handset settings menu Sub-menu Feature (default setting) OTHER OPT HSPIN CHANGE Change handset PIN (“0000”).*4 − Enter the current 4-digit handset PIN.*2 − Enter the new 4-digit handset PIN. − Enter the new 4-digit handset PIN again. AUTO TALK Auto talk on/off (“OFF”)*5 RESET HS ————— Reset handset to its default settings. − Follow steps 1, 2, and 3. − Enter handset PIN (default: “0000”).*2 − {v} i {>} *1 Call bar feature prohibits making outside calls. When call bar is turned on, only emergency calls can be made. To store emergency numbers, see page 14. *2 If you forget your PIN, see page 19. *3 Direct call feature allows you to dial a preset phone number simply by pressing {C}. No dialling is necessary. *4 If you change the PIN, please write down your new PIN as the unit will not reveal the PIN to you. *5 Auto talk feature allows you to answer calls simply by lifting the handset off the base unit or charger. You do not need to press {C}. Guide to base unit settings To customise the base unit: 1 {j/OK} 2 Press {e} or {v} to select “SETTING BS”. i {>} L “INPUT CODE” is displayed. 3 Enter the desired code number. Follow the instructions in the “Feature” column of the chart. L To exit the operation, press {ih}. Code No. Feature (Default setting) {0} Reset base unit to its default settings.*1 − Enter base unit PIN (default: “0000”).*2 i {>} {5} Change base unit PIN (“0000”).*3 − Enter the current 4-digit base unit PIN.*2 − Enter the new 4-digit base unit PIN. − Enter the new 4-digit base unit PIN again. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 13 TG1100_1102_1103E(e).book Page 14 Wednesday, May 31, 2006 5:51 PM Useful Telephone Settings Code No. Feature (Default setting) {6} Call restriction*4 ■ Setting call restriction − Enter base unit PIN (default: “0000”).*2 i Press the desired handset numbers. i {>} − Enter the phone number to be restricted (8 digits max.). L To select a different memory location, press {>} and enter a number. − {>} ■ Turning on/off call restriction − Enter base unit PIN (default: “0000”).*2 L Handset number will be displayed. A flashing number indicates call restriction is on; a non-flashing number indicates call restriction is off. − Press the desired handset numbers to turn on/off. i {>} 2 times Emergency number (“112”, “999”)*5 − Enter base unit PIN (default: “0000”).*2 i {*} ■ Storing: − Enter the emergency number (8 digits max.). L To select a different memory location, press {>} and enter a number. − {>} ■ Editing: Press {>} to display the desired number. i {C} i Enter the new emergency number. i {>} {*} Date and time: page 9 *1 Only the emergency number setting will not be reset. *2 If you forget your PIN, see page 19. *3 If you change the PIN, please write down your new PIN as the unit will not reveal the PIN to you. *4 Call restriction feature restricts the handset from dialling certain phone numbers. You can assign up to 10 phone numbers (memory locations 0–9) to be restricted. *5 Emergency number feature determines which phone numbers may be dialled while the call bar feature is turned on. A total of 4 emergency numbers (memory locations 1–4) can be stored. 14 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 15 Wednesday, May 31, 2006 5:51 PM Caller ID Service Caller ID Service Using Caller ID service Important: L This unit is Caller ID compatible. To use Caller ID features (such as displaying caller phone numbers), you must subscribe to Caller ID service. Consult your service provider/telephone company for details. Caller ID features Display indications L When new calls have been received, the display will show the number of new calls. Example: 4 new calls have been received. L Phone numbers of the last 50 different callers will be logged in the caller list. Example: *1 *1 Shown when this call has already been viewed or answered. Press {C} to call back. L “OUT OF AREA”: When the caller dialled from an area which does not provide Caller ID service. L “PRIVATE”: When the caller requested not to send caller information. the second call by pressing {R}. The first caller will be placed on hold. Press {R} again to switch back to the first caller. Consult your service provider/telephone company for details of this service. Storing/Editing/Erasing 1 Press {e} or {v} to display the desired entry. i {>} 2 ■ Storing: “SAVE TEL NO” i {>} i {j/OK} i Enter the party’s name (9 characters max.; page 11). i {j/OK} i {ih} ■ Editing: “EDIT CALL NO” i {>} i Press {<} or {>} to move the cursor to the right of where you want to edit the number. i Edit the phone number. i {C} ■ Erasing: “CLEAR”/“ALL CLEAR” i {>} i “YES” i {>} i {ih} Voice mail service Voice mail is an automatic answering service offered by your service provider/ telephone company. If you subscribe to this service, your service provider/telephone company’s voice mail system will answer calls for you when you are unavailable to answer the phone or when your line is busy. Messages are recorded by your service provider/telephone company, not your telephone. Please consult your service provider/telephone company for details of this service. Call Waiting Caller ID This is a service of your service provider/ telephone company and will only operate if you have subscribed to this service. When you hear a call waiting tone during a conversation, the display will show the second caller’s information. You can answer Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 15 TG1100_1102_1103E(e).book Page 16 Wednesday, May 31, 2006 5:51 PM Multi-unit Operation Multi-unit Operation Intercom between handsets (KX-TG1102 and KX-TG1103 only) Intercom calls can be made between handsets in the same radio cell. Example: When handset 1 calls handset 2 1 Handset 1: {INT} i Press {2} (desired handset number). 2 Handset 2: Press {C} to answer. 3 When finished talking, press {ih}. Transferring calls between handsets, conference calls (KXTG1102 and KX-TG1103 only) Outside calls can be transferred between 2 people in the same radio cell. 2 people in the same radio cell can have a conference call with an outside party. Example: When handset 1 transfers a call to handset 2 1 Handset 1: During an outside call, press {INT} i Press {2} (desired handset number). L The outside call will be put on hold. L If there is no answer, press {INT} to return to the outside call. 2 Handset 2: Press {C} to answer the page. L Handset 2 can talk with handset 1. 3 Handset 1: To complete the call transfer, press {ih}. To establish a conference call, press {3}. Transferring a call without speaking to the other handset user 1 During an outside call, press {INT}. i Press the desired handset number. L k flashes to indicate the outside call is on hold. 2 {ih} L The outside call rings at the other handset. Note: L If the other handset user does not answer the call within 30 seconds, the call will ring at your handset again. 16 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 17 Wednesday, May 31, 2006 5:51 PM Useful Information Useful Information Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the AC adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset. Problem Cause & solution w is flashing. L The handset is too far from the base unit. Move closer. L The AC adaptor is not connected. Check the connections. L You are using the handset or base unit in an area with high electrical interference. Place the handset and base unit away from interference sources, such as antennas and mobile phones. L The handset registration is cancelled. Register the handset to the base unit using the following method. 1 2 3 4 5 {j/OK} “SETTING HS” i {>} “REGISTRATION” i {>} “REGISTER HS” i {>} Press and hold {x} on the base unit for about 5 seconds. L If all registered handsets start ringing, press {x} to stop, then start again from step 1. L The rest of the procedure must be completed within 1 minute. 6 Press {e} or {v} to select a base unit number. i {>} 7 Wait until “BS PIN” is displayed. i Enter base unit PIN (default: “0000”). i {>} L If you forget your PIN, see page 19. L A confirmation tone will sound, and w will stop flashing. L If w is still flashing, start again from step 1. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 17 TG1100_1102_1103E(e).book Page 18 Wednesday, May 31, 2006 5:51 PM Useful Information Problem Cause & solution I cannot make or receive calls. L The AC adaptor or telephone line cord is not connected. Check the connections. L The call bar feature is turned on. Turn it off (page 12). L You dialled a call restricted number (page 14). L The key lock feature is turned on. Turn it off (page 10). The unit does not ring. L The ringer volume is turned off. Adjust the ringer volume (page 12). The handset display is blank. L The handset is not turned on. Turn the power on (page 6). The handset will not turn on. L Make sure that the batteries are installed correctly (page 6). L Fully charge the batteries (page 7). A busy tone is heard when {C} is pressed. L The handset is too far from the base unit. Move closer and try again. Static, sound cuts in/out, fades. Interference from other electrical units. L Place the handset and the base unit away from other electrical appliances. L Move closer to the base unit. L Your unit is connected to a telephone line with DSL service. We recommend connecting a filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack. Noise is heard during a call. L You are using the handset or base unit in an area with high electrical interference. Place the handset and base unit away from interference sources, such as antennas and mobile phones. Pressing {R} does not display/ dial the last number dialled. L The redialled number was more than 24 digits long. Redial the number manually. I fully charged the batteries, but 074 still flashes. L Clean the charge contacts and charge again (page 7). L It is time to replace the batteries (page 6). Caller information is not displayed. L You must subscribe to Caller ID service. L Your unit is connected to a telephone line with DSL service. We recommend connecting a filter (contact your DSL service provider) to the telephone line between the base unit and the telephone line jack. 18 Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 TG1100_1102_1103E(e).book Page 19 Wednesday, May 31, 2006 5:51 PM Useful Information Problem Cause & solution I cannot remember the PIN. L Change the PIN using the following method. Handset PIN: 1 2 3 4 5 6 7 8 {j/OK} “SETTING HS” i {>} “OTHER OPT” i {>} “HSPIN CHANGE” i {>} Press {*}{7}{0}{0}{0}. Enter the new 4-digit handset PIN. Enter the new 4-digit handset PIN again. {ih} Base unit PIN: 1 2 3 4 5 6 7 {j/OK} “SETTING BS” i {>} Press {5}. Press {*}{7}{0}{0}{0}. Enter the new 4-digit base unit PIN. Enter the new 4-digit base unit PIN again. {ih} Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 19 TG1100_1102_1103E(e).book Page 20 Wednesday, May 31, 2006 5:51 PM Useful Information actual product. Specifications ■ Standard: DECT (Digital Enhanced Cordless Telecommunications) ■ Number of channels: 120 Duplex Channels ■ Frequency range: 1.88 GHz to 1.9 GHz ■ Duplex procedure: TDMA (Time Division Multiple Access) ■ Channel spacing: 1,728 kHz ■ Bit rate: 1,152 kbit/s ■ Modulation: GFSK (Gaussian Frequency Shift Keying) ■ RF transmission power: Approx. 250 mW ■ Power source: 220–240 V, 50 Hz ■ Power consumption: Base unit: Standby: Approx. 3.5 W Maximum: Approx. 9.2 W Charger*1: Standby: Approx. 0.6 W Maximum: Approx. 5.0 W ■ Operating conditions: 5 °C–40 °C, 20 %–80 % relative air humidity (dry) ■ Dimensions: Base unit: Approx. 58 mm × 123 mm × 115 mm Handset: Approx. 143 mm × 48 mm × 32 mm Charger*1: Approx. 60 mm × 86 mm × 84 mm ■ Mass (weight): Base unit: Approx. 180 g Handset: Approx. 120 g Charger*1: Approx. 120 g Wall mounting Base unit 80 mm Hooks Hook Charger (KX-TG1102 and KX-TG1103 only) 28 mm Screws *1 KX-TG1102 and KX-TG1103 only Note: L Specifications are subject to change. L The illustrations used in these operating instructions may differ slightly from the 20 Screws Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 Hooks TG1100_1102_1103E(e).book Page 21 Wednesday, May 31, 2006 5:51 PM Useful Information Conditions of guarantee This guarantee is in addition to and does not in any way affect any statutory or other rights of consumer purchasers. If within the applicable guarantee period, the appliance proves to be defective by reason of faulty design, workmanship or materials, we undertake subject to the following conditions to have the defective appliance (or any part or parts there of) repaired or replaced free of charge. 1. The appliance shall have been purchased and used solely within either the UK or ROI and in accordance with standard operating instructions and the technical and/or Safety Standards required in the UK. 2. The appliance should be returned together with this guarantee and proof of date of purchase promptly on being found defective at the purchaser’s risk and expense to the authorised dealer from whom the appliance was purchased or to the nearest authorised dealer. All enquires must be through such dealers. 3. This guarantee shall not apply to damage caused through fire, accident, lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to damage caused through installation, adaption, modification or use in an improper manner or inconsistent with the technical and/or safety standards required in the country where this appliance is used, or to damage occurred during transit to or from the purchaser. 4. If at any time during the guarantee period any part or parts of the appliance are replaced with a part or parts not supplied or approved by us or of an objective quality safe and suitable for the appliance, or the appliance has been dismantled or repaired by any person not authorised by us, we shall have the right to terminate this guarantee in whole or in part immediately without further notice. 5. The purchaser’s sole and exclusive remedy under this guarantee against us is for the repair or replacement of the appliance or any defective part or parts and no other remedy, including, but not limited to, incidental or consequential damage or loss of whatsoever nature shall be available to the purchaser. 6. This guarantee shall not apply to batteries and any other items of limited natural life. 7. Our decision on all matters relating to complaints shall be final. Any appliance or defective part which has been replaced shall become our property. 8. The guarantee period applicable to this product shall be 12 months. Please keep these operating instructions with your receipt. Panasonic Business Systems U.K. Receipt No. Date of purchase Model No. Serial No. Helpline Tel. No.: U.K. 08700 100 076 R.O.I. 01289 8333 21 TG1100_1102_1103E(e).book Page 22 Wednesday, May 31, 2006 5:51 PM TG1100_1102_1103E(e).book Page 23 Wednesday, May 31, 2006 5:51 PM TG1100_1102_1103E(e).book Page 24 Wednesday, May 31, 2006 5:51 PM Sales and support information Customer Care Centre L For customers within the UK: 08700 100 076 L For customers within the Republic of Ireland: 01289 8333 L Visit our website for product information: www.panasonic.co.uk L E-mail: [email protected] Direct Sales at Panasonic UK L Order accessory and consumable items for your product with ease and confidence by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm, Friday 9:30am - 5:30pm (Excluding public holidays). L Or go on line through our Internet Accessory ordering application at www.panasonic.co.uk L Most major credit and debit cards accepted. L All enquiries transactions and distribution facilities are provided directly by Panasonic UK Ltd. L It couldn’t be simpler! L Also available through our Internet is direct shopping for a wide range of finished products, take a browse on our website for further details. Customer Care Helpline Tel. No.: U.K. 08700 100 076 / R.O.I. 01289 8333 1999/5/EC Sales Department: Panasonic Business Systems U.K. Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP Panasonic Communications Zhuhai Co., Ltd. 3 Ping Xi 8 Lu, Nanping Keji Gongye Yuan, Zhuhai, Guangdong, China 519060 Copyright: This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications Co., Ltd. © 2006 Panasonic Communications Co., Ltd. All Rights Reserved. PQQX15056ZA DC0106DY1066
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