Aeg-Electrolux FM7531K-AN User Manual

FM 7531 K-AN
User manual
Ceramic glass hob
2
Dear Customer
Thank you for choosing one of our high-quality products.
With this appliance you will experience the perfect combination of functional
design and cutting edge technology.
Convince yourself that our appliances are engineered to deliver the best performance and control - indeed we are setting the highest standards of excellence.
In addition to this you find environmental and energy saving aspects as an integral part of our products.
To ensure optimal and regular performance of your appliance please read this
instruction manual carefully. It will enable you to navigate all processes perfectly and most efficiently.
To refer to this manual any time you need to, we recommend you to keep it in a
safe place. And please pass it to any future owner of the appliance.
We wish you much joy with your new appliance.
3
The following symbols are used in this user information:
Warning! This must be read! Important advice for the safety of persons and
information on avoiding damage to the appliance
General information and advice
2
Information on environmental protection
1
z
Dangerous voltage
Contents
3
Contents
Operating Instructions
4
Safety instructions
4
Description of the Appliance
Cooking surface layout
Control panel layout
Touch Control sensor fields
Displays
Residual heat indicator
Operating the appliance
Switching the appliance on and off
Setting the heat setting
Deactivating pan recognition
Switching outside rings on and off manually
Switching the STOP+GO function on and off
Using the automatic warm-up function
Using the child safety device
Using the timer
Automatic switch off
Tips on Cooking and Frying
Cookware
Energy saving
Examples of cooking applications
Cleaning and Care
6
6
7
9
10
10
11
11
11
11
12
12
13
14
15
19
20
20
21
22
23
What to do if …
24
Disposal
26
Installation Instructions
Safety instructions
Assembly
27
27
28
Installing more than one Frontline hob
Rating Plate
Guarantee/Customer Service
32
36
37
Service
42
4
Operating Instructions
Operating Instructions
1 Safety instructions
Please comply with these instructions. If you do not, any damage resulting is not
covered by the warranty.
Correct use
• This appliance is not intended for use by children or other persons whose
physical, sensory or mental capabilities or lack of experience and knowledge
prevents them from using the appliance safely without supervision or instruction by a responsible person to ensure that they can use the appliance safely.
• Do not leave the appliance unattended during operation.
• This appliance should be used only for normal domestic cooking and frying of
food.
• The appliance must not be used as a work surface or as a storage surface.
• Additions or modifications to the appliance are not permitted.
• Do not place or store flammable liquids, highly inflammable materials or fusible objects (e.g. plastic film, plastic, aluminium) on or near the appliance.
Children’s safety
• Small children must be kept away from the appliance.
• Only let bigger children work on the appliance under supervision.
• To avoid small children and pets unintentionally switching the appliance on,
we recommend activation of the child safety device.
General safety
• The appliance may only be installed and connected by trained, registered
service engineers.
• Built-in appliances may only be used after they have built in to suitable builtin units and work surfaces that meet standards.
• In the event of faults with the appliance or damage to the glass ceramic
(cracks, scratches or splits), the appliance must be switched off and disconnected from the electrical supply, to prevent the possibility of an electric
shock.
• Repairs to the appliance must only be carried out by trained registered service
engineers.
Safety instructions
5
Safety during use
• Overheated fats and oils can ignite very quickly. Warning! Fire hazard!
• There is the risk of burns from the appliance if used carelessly.
• Remove stickers and film from the glass ceramic.
• Cables from electrical appliances must not touch the hot surface of the appliance or hot cookware.
• Switch the cooking zones off after each use.
Safety when cleaning
• For cleaning, the appliance must be switched off and cooled down.
• For safety reasons, the cleaning of the appliance with steam jet or high-pressure cleaning equipment is not permitted.
How to avoid damage to the appliance
• The glass ceramic can be damaged by objects falling onto it.
• The edge of the glass ceramic can be damaged by being knocked by the cookware.
• Cookware made of cast iron, cast aluminium or with damaged bottoms can
scratch the glass ceramic if pushed across the surface.
• Objects that melt and things that boil over can burn onto the glass ceramic
and should be removed straightaway.
• To avoid damaging cookware and glass ceramics, do not allow saucepans or
frying pans to boil dry.
• Do not use the cooking zones with empty cookware or without cookware.
6
Description of the Appliance
Description of the Appliance
Cooking surface layout
Double ring cooking zone
700/1700W
Single cooking zone
1200W
Frontline strip
Control panel
Double ring cooking zone
700/1700W
Triple cooking zone
800/1600/2300W
Description of the Appliance
7
Control panel layout
Left-hand side
STOP+GO pilot light
STOP+GO
Warm up pilot
light
Timer indicator
Heat setting
indicator
Double ring
pilot light
Heat setting
selection
Outside ring
On/Off
Automatic warmup function
Double ring
pilot light
Timer selection
Timer
Heat setting
indicator
Warm up
pilot light
Pan recognition
pilot light
Automatic
warm-up
function
Pan recognition
Outside ring
On/Off
Heat setting selection
8
Description of the Appliance
Right-hand side
Warm up pilot
light
Heat setting
indicator
Heat setting
selection
Automatic warmup function
Triple ring pilot light
Timer indicator
Timer selection
Timer
Warm up
pilot light
Automatic
warm-up
Middle /outside ring
On/Off
Heat setting
indicator
On/Off pilot
light
On/Off
Heat setting
selection
Description of the Appliance
9
Touch Control sensor fields
The appliance is operated using Touch Control sensor fields. Functions are controlled by touching sensor fields and confirmed by displays and acoustic signals.
Touch the sensor fields from above, without covering other sensor fields.
Sensor field
On / Off
Increase settings
Reduce settings
Automatic warm-up function
Double ring switch
Triple ring switch
Timer
Increase settings
Reduce settings
Pan recognition
Stop+Go
Function
To switch the appliance on and off
To increase heat settings
To reduce heat settings
To switch automatic warm-up function on/off
Switches outside ring
on and off
To switch outer rings
on and off
Timer selection
To increase Timer time
To reduce Timer time
To switch off pan recognition
To switch the Keep Warm setting on/
off
10
Description of the Appliance
Displays
Display
¾
u
¿-Ç
2-6
e
h
l
_
Keep warm setting
Heat settings
Heating setting plus
decimal point
Fault
Residual heat
Child safety device
Automatic switch off
Description
Cooking zone is switched off
Keep warm setting/STOP+GO function
is set
Heat setting is set
Intermediate heat setting is set
Malfunction has occurred
Cooking zone is still hot
Child safety device is engaged
Switch off is active.
Residual heat indicator
1
3
Warning! Risk of burns from residual heat. After being switched off, the cooking zones need some time to cool down. Look at the residual heat indicator h .
Residual heat can be used for melting and keeping food warm.
Operating the appliance
11
Operating the appliance
Switching the appliance on and off
Switch on
Switch off
3
Control panel
Touch for 2 seconds
Touch for 1 second
Display
¾/h
h / none
Pilot light
lights up
goes out
After switching on, within approx. 10 seconds a heat setting or a function must
be set, otherwise the appliance automatically switches itself off.
Setting the heat setting
To increase
To decrease
To switch off
Control panel
Touch
Touch
Touch and
Indicator
u to Ç
Ç to ¾
at the same time
¾
Deactivating pan recognition
3
Using sensors under the cooking field the appliance recognises the what the
cookware is made of and the size of the bottom of the pots and pans. If the pots
and pans are big enough, the outer rings of multi-ring zones and multi-purpose
zones automatically switch on.
Pan recognition is always active after the appliance is switched on.
Pan recognition
To switch off
3
Touch
for 1 second
Pilot light
goes out
Pan recognition is deactivated for this use of the appliance, until the appliance
is next switched off again.
12
Operating the appliance
Switching outside rings on and off manually
3
3
By switching the outside rings on or off, the heating surfaces can be manually
matched to the size of the cookware.
Pan recognition must be switched off.
Before an outside ring can be switched on, the corresponding inside ring must
be switched on.
Double ring cooking
zones
Sensor field
Pilot light
To switch on outside ring
Touch
for 1-2 seconds
is lit
To switch off outside ring
Touch
for 1-2 seconds
goes out
Triple cooking zone
Sensor panel
Power indicator
To switch on middle ring
Touch
for 1-2 seconds.
To switch on outside ring
Touch
for 1-2 seconds.
Two power indicators are lit.
One power indicator is lit.
To switch off outside ring
Touch
for 1-2 seconds.
Second power indicator goes
out.
To switch off middle ring
Touch
for 1-2 seconds.
First power indicator goes out.
Switching the STOP+GO function on and off
The STOP+GO function simultaneously switches all cooking zones that are
switched on to the keep warm setting and then back to the heat setting that
was previously set.
Control panel
To switch on Touch
To switch off Touch
3
3
Display
u
heat setting that was previously
set (not automatic warm up function)
Timer functions are not stopped by STOP+GO.
STOP+GO locks the whole control panel except the sensor field
.
Operating the appliance
13
Using the automatic warm-up function
All cooking zones are equipped with an automatic warm-up function. The automatic warm-up function sets the cooking zone to the highest setting for a certain period of time and then automatically switches back to the cooking setting
that was originally set.
Automatic warm-up
function
To switch on
Sensor field
Touch for 1 second
To switch off
3
Power indicator
Touch for 1 second
is lit throughout the
automatic warm up period
goes out
If during the automatic warm up a higher heat setting is selected, e.g. from Á
to Ã, the automatic warm up is adjusted.
The length of time that the automatic warm up function operates depends on
the heat setting selected.
Heat
setting
Length of the
automatic warm up
[min:sec]
Intermediate heat
setting
Length of the
automatic warm up
[min:sec]
v
0:30
1
1:00
2
1:40
2.
2:40
3
4:50
3.
5:30
4
6:30
4.
8:10
5
10:10
5.
12:20
6
2:00
6.
2:30
7
3:30
8
4:30
9
---
14
Operating the appliance
Using the child safety device
3
The child safety device prevents unintentional use of the appliance.
The child safety device can only be switched on and off, if the appliance is
switched on, but no cooking zone has a heat setting set.
Activating the child safety device
Step
Control panel
Indicator/Signal
1.
Switch on the appliance
¾
(Do not set a heat setting)
2.
Touch
l
Appliance switches off. The child safety device is activated.
3
If you want to use a locked cooking zone (indicator l), an acoustic signal
sounds.
Overriding the child safety device
The child safety device can be released in this way for a single cooking session; it
remains activated afterwards.
Step
1.
2.
control panel
Switch on the appliance
and
touch any one of the
cooking zones
Indicator/Signal
l
acoustic signal
Until the appliance is next switched off, it can be used as normal.
3
After overriding the child safety device, a heat setting or a function must be set within
approx. 10 seconds, otherwise the appliance automatically switches itself off.
Deactivating the child safety device
Step
Control panel
Indicator/Signal
1.
Switch on the appliance
l
2.
Touch
0 lights up
Appliance switches off. The child safety device is deactivated.
Operating the appliance
15
Using the timer
All cooking zones can use each use one of the two timer functions at the same
time.
Function
Safety cut-out
Countdown timer
3
Condition
Outcome after time
has elapsed
When a heat setting is set
acoustic signal
0 lights up
Cooking zone switches
off
When cooking zones are
acoustic signal
not used
0 lights up
If a heat setting is set on this cooking zone in addition to a countdown timer,
the cooking zone is switched off after the time set has elapsed.
16
Operating the appliance
Selecting a cooking zone
Step
1.
Control panel
Touch left
1x
Indicator
Pilot light for the back left
cooking zone flashes
2.
Touch left
Pilot light for the front left
cooking zone flashes
Step
1x
1.
Control panel
Touch right
1x
Indicator
Pilot light for back right
cooking zone flashes
2.
Touch right
Pilot light for the front
right cooking zone flashes
1x
Setting the time
Step
1.
Control panel
Indicator
Select cooking zone Pilot light for the selected cooking zone
flashes
2.
Touch or
0 to 99 minutes
After a few seconds the pilot light flashes more slowly.
The time is set.
The time counts down.
3
If other Timer functions are set, after a few seconds the shortest remaining time
for the right-hand or left-hand timer is displayed. The respective pilot light
flashes.
Operating the appliance
17
Switching off the Timer function
Step
1.
Control panel
Select a cooking
zone
Display
Pilot light of the selected cooking zone
flashes more quickly.
Remaining time is displayed
2.
Touch for the cook- The remaining time counts down to 00.
ing zone selected
Simultaneoulsy touch 00 is displayed.
and for the
cooking zone selected
The pilot light goes out.
The Timer function for the selected cooking zone is switched off.
Changing the time
Step
1.
Control panel
Indicator
Select
cooking zone Pilot light of the selected cooking zone
flashes faster
Time remaining is displayed
2.
Touch or
01 to 99 minutes
After a few seconds, the pilot light flashes more slowly.
The time is set.
The time counts down.
18
Operating the appliance
Displaying the time remaining for a cooking zone
Step
1.
Control panel field
Display
Select cooking zone Pilot light of the cooking zone selected
flashes faster
The time remaining is displayed
After a few seconds the pilot light flashes more slowly.
Switching off the acoustic signal
Step
Control panel field
1.
Touch
Acoustic signal stops.
Acoustic signal
Acoustic signal to acknowledge.
Operating the appliance
19
Automatic switch off
3
Cooking surface
• If after switching on the cooking surface, a heat setting is not set for a cooking zone within approx. 10 seconds, the cooking surface automatically switches itself off.
• If one or more sensor fields are covered for longer than approx. 10 seconds,
e.g. by a pan placed upon it, a signal sounds and the cooking surface switches
off automatically.
• If all cooking zones are switched off, the cooking surface automatically
switches itself off after approx. 10 seconds.
Control panel
Moisture (e.g. a wet cloth) or liquid boiling over onto the control panel immediately switches all cooking zones off.
Cooking zones
• If one of the cooking zones is not switched off after a certain time, or if the
heat setting is not modified, the relevant cooking zone switches off automatically. _ is displayed. Before being used again, the cooking zone must be set to
0.
Heat setting
v, 1 - 2
3-4
5
6-9
Switches off after
6 hours
5 hours
4 hours
1.5 hours
20
Tips on Cooking and Frying
Tips on Cooking and Frying
3
Information on acrylamides
According to the latest scientific knowledge, intensive browning of food, especially in products containing starch, can constitute a health risk due to acrylamides. Therefore we recommend cooking at the lowest possible temperatures
and not browning foods too much.
Cookware
• You can recognise good cookware from the bottoms of the pans. The bottom
should be as thick and flat as possible.
• Cookware made of enamelled steel or with aluminium or copper bottoms can
leave discolorations on the glass ceramic surface which are difficult or impossible to remove.
3
Unsuitable cookware for pan and multi-ring recognition
– Glassware, earthenware or ceramic ware
– Pots and pans with uneven bottoms
– Cookware with diameter smaller than 12 cm.
If you would nevertheless like to use the cookware mentioned above, you can
switch off the automatic pan and multi-ring recognition.
Tips on Cooking and Frying
Energy saving
2
2
2
2
Always place cookware on the cooking
zone before it is switched on.
If possible, always place lids on the pans.
Switch cooking zones off before the end of
the cooking time, to take advantage of residual heat.
Bottom of pans and cooking zones should
be the same size.
21
22
Tips on Cooking and Frying
Examples of cooking applications
The information given in the following table is for guidance only.
Heat
setting
Cookingprocess
0
V
1-2
suitable for
Cooking
time
Tips/Hints
as required
Cover
5-25 mins.
Stir occasionally
10-40 mins.
Cook with lid on
Off position
Keeping
Keeping cooked foods warm
food warm
Melting
Hollandaise sauce,
melting butter, chocolate,
gelatine
Solidifying Fluffy omelettes, baked eggs
2-3
Simmering on low
heat
Simmering rice and milkbased dishes
Heating up ready-cooked
meals
25-50 mins.
Add at least twice as
much liquid as rice, stir
milk dishes part way
through cooking
3-4
Steaming
Braising
Steaming vegetables, fish
braising meat
20-45 mins.
With vegetables add only
a little liquid (a few tablespoons)
Steaming potatoes
20-60 mins.
Use only a little liquid, e.
g.: max. ¼ l water for
750 g potatoes
Cooking larger quantities of
food, stews and soups
60-150 mins.
Up to 3 l liquid plus ingredients
6-7
Gentle
Frying
Frying escalopes, veal cordon bleu, cutlets, rissoles,
sausages, liver, roux, eggs,
pancakes, doughnuts
Steady frying
Turn halfway through
cooking
7-8
Heavy
Frying
Hash browns, loin steaks,
steaks, Flädle (pancakes for
garnishing soup)
5-15 mins.
per pan
Turn halfway through
cooking
9
Boiling
Searing
Deep
frying
Boiling large quantities of water, cooking pasta, searing meat (goulash,
pot roast), deep frying chips
4-5
Boiling
Cleaning and Care
23
Cleaning and Care
1
1
Take care! Risk of burns from residual heat.
Warning! Sharp objects and abrasive cleaning materials will damage the appliance. Clean with water and washing up liquid.
1
Warning! Residues from cleaning agents will damage the appliance. Remove
residues with water and washing up liquid.
Cleaning the appliance after each use
1. Wipe the appliance with a damp cloth and a little washing up liquid.
2. Rub the appliance dry using a clean cloth.
Removing deposits
1.
2.
3.
4.
Place a scraper on the glass ceramic surface at an angle.
Remove residues by sliding the blade over the surface.
Wipe the appliance with a damp cloth and a little washing up liquid.
Rub the appliance dry using a clean cloth.
Remove
immediately
when the appliance has
cooled down
sugar, food containing sugar
yes
---
plastics, tin foil
yes
---
limescale and water rings
---
yes
fat splashes
---
yes
shiny metallic discolouration
---
yes
Type of dirt
using
a scraper*
cleaner for glass ceramic or stainless steel*
*Scrapers and cleaners for glass ceramic and stainless steel can be purchased in specialist shops
3
3
Remove stubborn residues with a cleaner for glass ceramic or stainless steel.
Scratches or dark stains on the glass ceramic that cannot be removed do not
however affect the functioning of the appliance.
Removable Frontline strip
The aluminium Frontline strip fastens on by means of magnets. It is easy to remove by hand and can be cleaned with detergent. Please do not use any scouring agents or sponges that scratch. Do not clean the strip in the dishwasher.
24
What to do if …
What to do if …
Problem
Possible cause
Remedy
The cooking zones will not
More than 10 seconds have
Switch the appliance on again.
switch on or are not function- passed since the appliance was
ing
switched on
The child safety device is
switched on l
Deactivate the child safety device (See the section “Child
safety device”)
Several sensor fields were
touched at the same time
Only touch one sensor field
The sensor fields are partly
covered by a damp cloth or
with liquid
Remove the cloth or the liquid.
Switch the appliance on again.
Automatic switch off has been
Switch the appliance on again
triggered
too small or too big a ring is
switched on
The residual heat indicator is
not displaying anything
STOP+GO is activated u
Switching off STOP+GO
The size of the bottom of the
pan comes between the two
rings
Use suitable cookware, switch
off pan recognition
The material of the bottom of
the pan is not clearly recognised by the sensors
Switch off pan recognition
The cooking zone was only on If the cooking zone is supfor a short time and is there- posed to be hot, call the Cusfore not hot
tomer Service Department.
The automatic warm-up func- The highest heat setting is set
Ç
tion is not switching on
The highest heat setting has
the same power as the automatic warm-up function
e and number are displayed
Electronics fault
Disconnect the appliance from
the electrical supply for a few
minutes (Take the fuse out of
the house’s wiring system)
If after switching on again, e
is displayed again, call the customer service department
f lights up
Unsuitable cookware
Use suitable cookware, switch
off pan recognition
Pan recognition is defective
Call Customer Care Department
If you are unable to remedy the problem by following the above suggestions, please contact your dealer or the Customer Care Department.
What to do if …
1
3
25
Warning! Repairs to the appliance are only to be carried out by qualified service
engineers. Considerable danger to the user may result from improper repairs.
If the appliance has been wrongly operated, the visit from the customer service
technician or dealer may not take place free of charge, even during the warranty
period.
26
Disposal
Disposal
2
Packaging material
The packaging materials are environmentally friendly and can be recycled. The
plastic components are identified by markings, e.g. >PE<, >PS<, etc. Please dispose of the packaging materials in the appropriate container at the community
waste disposal facilities.
2
Old appliance
W
The symbol
on the product or on its packaging indicates that this product
may not be treated as household waste. Instead it shall be handed over to the
applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which
could otherwise be caused by inappropriate waste handling of this product. For
more detailed information about recycling of this product, please contact your
local city office, your household waste disposal service or the shop where you
purchased the product.
Installation Instructions
27
Installation Instructions
1
z
z
Safety instructions
Warning! This must be read!
The laws, ordinances, directives and standards in force in the country of use are to be
followed (safety regulations, proper recycling in accordance with the regulations, etc.)
Installation may only be carried out by a qualified electrician.
The minimum distances to other appliances and units are to be observed.
Anti-shock protection must be provided by the installation, for example drawers may
only be installed with a protective floor directly underneath the appliance.
The cut surfaces of the worktop are to be protected against moisture using a suitable
sealant.
The sealant seals the appliance to the work top with no gap.
Avoid installing the appliance next to doors and under windows. Otherwise hot cookware may be knocked off the rings when doors and windows are opened.
Risk of injury from electrical current.
• The electrical mains terminal is live.
• Make electrical mains terminal free of voltage.
• Follow connection schematic.
• Observe electrical safety rules.
• Ensure anti-shock protection by installing correctly.
• The appliance must be connected to the electrical supply by a qualified electrician.
Risk of injury from electrical current.
• Loose and inappropriate plug and socket connections can make the terminal overheat.
• Have the clamping connections correctly installed by a qualified electrician.
• Use strain relief clamp on cable.
• In the event of single-phase or two-phase connection, the appropriate mains cable
of type H05BB-F Tmax 90°C(or higher) must be used.
• If this appliance’s mains cable is damaged, it must be replaced by a special cable (type
H05BB-F Tmax 90°C; or higher). The latter is available from the Customer Care Department.
A device must be provided in the electrical installation which allows the appliance to be
disconnected from the mains at all poles with a contact opening width of at least
3 mm.
Suitable isolation devices include line protecting cut-outs, fuses (screw type fuses are
to be removed from the holder), earth leakage trips and contactors.
28
Assembly
Assembly
Assembly
29
30
Assembly
Assembly
31
32
Installing more than one Frontline hob
Installing more than one Frontline hob
3
Additional parts: cross bar(s), heat resistant silicon, rubber block, shaving blade.
Only use special heat-resistant silicon.
Cut-out section
Distance from the wall: at least 50 mm
Depth:490 mm
Width: The widths of all appliances to be built-in are added together, minus 20
mm (see also “Overview of all appliance widths”)
Example:
Installing more than one appliance
1. Work out the size of the cut-out section and saw it out.
2. Remove Frontline strip from the appliances by hand (magnetic fastening).
3. Lay the appliances one at a time on something soft (for example a blanket) with
the underside facing upwards.
4. Screw / clip fixing plates / retaining grips into the appropriate holes in the protective boxes.
Installing more than one Frontline hob
33
5. Place first appliance in the cut-out. Lay connecting cross bar in the cut-out and
push up halfway against the appliance.
6. Put silicon on the appliance corners that will touch one another. Put silicon on
the end of the cross bar.
7. Loosely screw in fixing plates / retaining grips from below on the worktop and
on the connecting cross bar.
34
Installing more than one Frontline hob
8. Place Frontline strips on the appliances. Check that the Frontline strips are in line
with one another.
9.
10.
11.
12.
Tighten the fixing plate / retaining grip screws.
Inject a line of silicon into the gap between the appliances.
Dampen silicon line with a little soapy water.
Press rubber block hard against the glass ceramic and draw it slowly along the
gap.
13.
14.
15.
16.
Leave silicon until the next day to harden.
Carefully remove projecting silicon with a shaving blade.
Clean glass ceramic thoroughly.
Replace Frontline strips.
Installing more than one Frontline hob
Overview of all appliance widths
180 mm
Worktop-mounted cooker hood
360 mm
Glass ceramic cooking surface with 2 radiation cooking zones
Glass ceramic cooking surface with 2 induction cooking zones
Gas hob with 2 burners
Grill
Grill/Deep fat fryer
Wok
580 mm
Glass ceramic cooking surface with 4 radiation cooking zones
Gas hob with 4 burners
720 mm
Glass ceramic cooking surface with 4 radiation cooking zones
Glass ceramic cooking surface with 4 induction cooking zones
Gas hob with 4 burners
35
36
Rating Plate
941 177 696
ELECTROLUX
6,9 kW
230 V
50 Hz
HFC 472
FM7531K-AN
Guarantee/Customer Service
37
Guarantee/Customer Service
Belgium
DECLARATION OF GUARANTEE TERMS.
Our appliances are produced with the greatest of care. However, a defect may still occur. Our
consumer services department will repair this upon request, either during or after the guarantee
period. The service life of the appliance will not, however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC and the provisions of the Civil Code. The statutory rights that the consumer has under this legislation are
not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The appliance is
guaranteed within the context of and in adherence with the following terms:
1. In accordance with provisions laid down in paragraphs 2 to 15, we will remedy free of charge
any defect that occurs within 24 months from the date the appliance is delivered to the first
end user.
These guarantee terms do not apply in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance is returned to the condition it was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of
charge become our property.
3. So as to avoid more severe damage, the defect must be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer providing proof of purchase showing the
purchase and/or delivery date.
5. The guarantee will not apply if damage caused to delicate parts, such as glass (vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults that do not affect the value or the overall
reliability of the appliance.
7. The statutory warranty does not apply when defects are caused by:
– a chemical or electrochemical reaction caused by water,
– abnormal environmental conditions in general,
– unsuitable operating conditions,
– contact with harsh substances.
8. The guarantee does not apply to defects due to transport which have occurred outside of our
responsibility. Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.
9. Defects that result from repairs or measures carried out by people who are not qualified or
expert or defects that result from the addition of non-original accessories or spare parts are
not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer services department. Home repairs are only anticipated for bulky appliances or built-in appliances.
11.If the appliances are built-in, built-under, fixed or suspended in such a way that removing
and replacing them in the place where they are fitted takes more than half an hour, the costs
that result therefrom will be charged for. Connected damage caused by these removal and replacement operations will be the responsibility of the user.
38
Guarantee/Customer Service
12.If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if
the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value.
In this event, we reserve the right to ask for a financial contribution calculated according to
the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be extended
nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to
assert his rights. In the event of legally admitted liability, compensation will not exceed the
purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the country concerned and that
they can withstand the local climatic and environmental conditions. For appliances purchased
abroad, the user must first ensure that they meet the qualifications required in Belgium. Nonessential or requested adjustments are not covered by the guarantee and are not possible in all
cases.
Our consumer services department is always at your disposal, even after the guarantee period
has expired.
Address for our consumer services department:
Belgium
Electrolux Home Products Belgium
Consumer services
ELECTROLUX SERVICE
Bergensesteenweg 719
1502 Lembeek
E-mail: [email protected]
Luxembourg
Grand-Duché de Luxembourg
Consumer services
ELECTROLUX HOME PRODUCTS
Rue de Bitbourg. 7
L-1273 Luxembourg-Hamm
E-mail: [email protected]
Tel.:
02/363.04.44
Fax.:
02/363.04.00
02/363.04.60
Tel.:
00 352 42 431-1
Fax.:
00 352 42 431-360
Guarantee/Customer Service
39
European Guarantee
This appliance is guaranteed by Electrolux in each of the countries listed at the back of this user manual, for
the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of the countries listed below the appliance guarantee will move with you subject to the following qualifications:
• The appliance guarantee starts from the date you first purchased the appliance which will be evidenced
by production of a valid purchase document issued by the seller of the appliance.
• The appliance guarantee is for the same period and to the same extent for labour and parts as exists in
your new country of residence for this particular model or range of appliances.
• The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred
to another user.
• The appliance is installed and used in accordance with instructions issued by Electrolux and is only used
within the home, i.e. is not used for commercial purposes.
• The appliance is installed in accordance with all relevant regulations in force within your new country of
residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.
40
Guarantee/Customer Service
www.electrolux.com
p
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Albania
+35 5 4 261 450
Rr. Pjeter Bogdani Nr. 7 Tirane
Belgique/België/
Belgien
+32 2 363 04 44
Bergensesteenweg 719, 1502 Lembeek
Èeská republika
+420 2 61 12 61 12
Budìjovická 3, Praha 4, 140 21
Danmark
+45 70 11 74 00
Sjællandsgade 2, 7000 Fredericia
Deutschland
+49 180 32 26 622
Muggenhofer Str. 135, 90429 Nürnberg
Eesti
+37 2 66 50 030
Mustamäe tee 24, 10621 Tallinn
España
+34 902 11 63 88
Carretera M-300, Km. 29,900
Alcalá de Henares Madrid
France
www.electrolux.fr
Great Britain
+44 8705 929 929
Addington Way, Luton, Bedfordshire
LU4 9QQ
Hellas
+30 23 10 56 19 70
4 Limnou Str., 54627 Thessaloniki
Hrvatska
+385 1 63 23 338
Slavonska avenija 3, 10000 Zagreb
Ireland
+353 1 40 90 753
Long Mile Road Dublin 12
Italia
+39 (0) 434 558500
C.so Lino Zanussi, 26 - 33080 Porcia (PN)
Latvija
+37 17 84 59 34
Kr. Barona iela 130/2, LV-1012, Riga
Lithuania
+3702780607
Žirmūnų 67, LT-09001 Vilnius
Luxembourg
+352 42 431 301
Rue de Bitbourg, 7, L-1273 Hamm
Magyarország
+36 1 252 1773
H-1142 Budapest XIV,
Erzsébet királyné útja 87
Nederland
+31 17 24 68 300
Vennootsweg 1, 2404 CG Alphen aan den Rijn
Norge
+47 81 5 30 222
Risløkkvn. 2 , 0508 Oslo
Österreich
+43 18 66 400
Herziggasse 9, 1230 Wien
Polska
+48 22 43 47 300
ul. Kolejowa 5/7, Warszawa
Portugal
+35 12 14 40 39 39
Quinta da Fonte - Edificio Gonçalves Zarco - Q 35
2774 - 518 Paço de Arcos
Romania
+40 21 451 20 30
Str. Garii Progresului 2, S4, 040671 RO
Schweiz/Suisse/
Svizzera
+41 62 88 99 111
Industriestrasse 10, CH-5506 Mägenwil
Slovenija
+38 61 24 25 731
Electrolux Ljubljana d.o.o.
Gerbièeva 98, 1000 Ljubljana
Slovensko
+421 2 43 33 43 22
Electrolux Slovakia s.r.o., Electrolux Domáce spotrebièe SK, Seberíniho 1, 821 03 Bratislava
Suomi
www.electrolux.fi
Guarantee/Customer Service
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Sverige
+46 (0)771 76 76 76
Electrolux Service, S:t Göransgatan 143,
S-105 45 Stockholm
Türkiye
+90 21 22 93 10 25
Tarlabaþý caddesi no : 35 Taksim
Istanbul
Ðîññèÿ
+7 495 937 7837
129090 Ìîñêâà, Îëèìïèéñêèé
ïðîñïåêò, 16, ÁÖ „Îëèìïèê“
41
42
Service
Service
In the event of technical faults, please first check whether you can remedy the
problem yourself with the help of the operating instructions (section “What to
do if…”).
If you were not able to remedy the problem yourself, please contact the Customer Care Department or one of our service partners.
In order to be able to assist you quickly, we
require the following information:
– Model description
– Product number (PNC)
– Serial number (S No.)
(for numbers see rating plate)
– Type of fault
– Any error messages displayed by the appliance
– three digit letter-number combination for glass ceramic
So that you have the necessary reference numbers from your appliance at hand,
we recommend that you write them in here:
Model description:
.....................................
PNC:
.....................................
S No:
.....................................
Service
43
374 477 103-M-071107-01
Subject to change without notice
www.electrolux.com