Flammable Vapor Ignition Resistant Water Heaters Ultra Low NOx Gas Water Heaters

SERVICE MANUAL

Troubleshooting Guide and Instructions for Service

(To be performed ONLY by qualified service providers)

Models Covered by This Manual:

URG230T*N URG240S*N URG240T*N URG250L*N URG250H*N URG250T*N URG250S*N URG130T*N URG140T*N URG150T*N (*) Denotes Warranty Years Manual 238-51546-00B REV 10/18 Save this manual for future reference

2

The Bradford White

ECO DEFENDER

Safety System

®

Ultra Low NOx Gas Water Heaters

Page ED Service Procedure Introduction.................................................................................................................................4

-- How to Use This Manual ..........................................................................................................5

Tools Required for Service........................................................................................................5

-- -- Troubleshooting .........................................................................................................................6

-- Burner Operation Inspection, Cleaning & Replacement....................................................... 10 ED-I Pilot Inspection, Testing & Replacement.................................................................................12

Gas Control Testing & Replacement........................................................................................13

Chamber Sensor Testing...........................................................................................................16

Thermopile Testing and Replacement......................................................................................17

Igniter, Electrode Testingand Replacement ............................................................................18

Resettable Thermal Switch Testing and Replacement............................................................19

Diptube Inspection and Replacement.......................................................................................21

Anode Inspection & Replacement............................................................................................22

Inner Door Removal, Inspection & Replacement...................................................................23

Flue Baffle Inspection & Replacement ....................................................................................26

ScreenLok®...............................................................................................................................27

Glossary of Terms......................................................................................................................28

Parts List .....................................................................................................................................29

ED-II ED-III ED-IV ED-V ED-VI ED-VII ED-VIII ED-IX ED-X ED-XI -- -- -- 2

ECO Defender Series

WARNING:

FOR YOUR SAFETY Do not store or use gasoline or other flammable, combustible, or corrosive vapors and liquids in the vicinity of this or any other appliance.

WHAT TO DO IF YOU SMELL GAS! x x x x Do not try to light any appliance.

Do not touch any electrical switch; do not use any

phone in your building.

Immediately call your gas supplier from a neighbor's phone.

Follow the gas supplier's instructions.

If you cannot reach your gas supplier, call the fire

department. Installation and service must be performed by a qualified installer, service agency or the gas supplier. Water heaters are heat producing appliances. To avoid damage or injury, do not store materials against the water heater or vent air intake system. Use proper care to avoid unnecessary contact (especially by children) with the water heater and vent-air intake components.

WARNING UNDER NO CIRCUMSTANCES MUST FLAMMABLE MATERIALS, SUCH AS GASOLINE OR PAINT THINNER BE USED OR STORED IN THE VICINITY OF THIS WATER HEATER, VENT-AIR INTAKE SYSTEM OR IN ANY LOCATION FROM WHICH FUMES COULD REACH THE WATER HEATER OR VENT-AIR INTAKE SYSTEM CAUTION

If sweat fittings are to be used DO NOT apply heat to the nipples on top of the water heater. Sweat the tubing to the adapter before fitting the adapter to the water connections. It is imperative that heat is not applied to the nipples containing a plastic liner.

WARNING

Hydrogen gas can be produced in an operating water heater that has not had water drawn from the tank for a long period of time (generally two weeks or more). Hydrogen gas is extremely flammable. To prevent the possibility of injury under these conditions, we recommend the hot water faucet to be open for several minutes at the kitchen sink before you use any electrical appliance which is connected to the hot water system. If hydrogen is present, there will be an unusual sound such as air escaping through the pipes as hot water begins to flow. Do not smoke or have open flame near the faucet at the time it is open.

DANGER

Do not store or use gasoline or other flammable, combustible, or corrosive vapors and liquids in the vicinity of this or any other appliance.

IMPORTANT

Before proceeding, please inspect the possible damage.

DO NOT install any components. If damage is evident

WARNING

DO NOT ATTEMPT TO LIGHT ANY GAS APPLIANCE IF YOU ARE NOT CERTAIN OF THE FOLLOWING: x Liquefied petroleum gases/propane gas and natural gas have an odorant added by the gas supplier that aids in the detection of the gas.

x x x Most people recognize this odor as a “sulfur” or “rotten egg” smell.

Other conditions, such as “odorant fade” can cause the odorant to diminish in intensity, or “fade”, and not be as readily detectable.

If you have a diminished sense of smell, or are in any way unsure of the presence of gas, immediately contact your gas supplier from a neighbor’s telephone.

Gas detectors are available. Contact your gas supplier, or plumbing professional, for more information.

WARNING FAILURE TO INSTALL AND MAINTAIN A NEW, LISTED ¾” X ¾” TEMPERATURE AND PRESSURE RELIEF VALVE WILL RELEASE THE MANUFACTURER FROM ANY CLAIM THAT MIGHT RESULT FROM EXCESSIVE TEMPERATURE AND PRESSURES.

CAUTION

Turn off or disconnect the electrical power supply to the water heater before servicing. Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation.

Verify proper operation after servicing.

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4

ECO Defender Series

Introduction

The Bradford White ECO-DEFENDER Safety System was designed to resist the ignition of flammable vapors that can occur outside of the water heater. In addition, the ECO-DEFENDER Safety System is designed to meet the stringent NOx emissions standards required in the South Coast Air Quality Management District (SCAQMD) Rule 1121. Use and installation are nearly identical to previous versions of atmospherically fired and vented water heaters. A number of exclusive design features are incorporated in the system that will require additional knowledge on the part of the qualified service provider. The following information will instruct service professionals on the function, proper diagnosis and repair of the water heaters employing the Bradford White ECO-DEFENDER Safety System .

How the Safety System Works

During normal operation, most air for combustion is drawn into the water heater through the openings in the jacket door. This air travels into the burner venturi, mixing with the gas jet. This air is then mixed with gas inside the burner and drawn to the burner screen and is efficiently combusted producing Ultra Low NOx emissions. Additional air is drawn through the openings in the jacket. This air travels down and around the combustion chamber and enters through holes in the bottom of the corrosion resistant combustion chamber.

The air then travels up through the oriented flame arrestor plate louvers, where the velocity of the air is increased and its direction altered. The air then mixes in a normal manner with the combustion products from the burner.

In the case where trace amounts of flammable vapors are present in the air flowing into the combustion chamber and burner venturi, the vapors are harmlessly ignited by the burner pilot flame. If flammable vapors are in sufficient quantity to prevent normal combustion, the burner and pilot flames are designed to shut down.

Should the flammable vapors continue to the burner, the flame arrestor plate and burner screen prevent the flames from traveling backwards and igniting vapors outside of the combustion chamber. This causes the thermopile to overheat and shuts down the main pilot and burner. The thermopile powers the intelligent diagnostic control which is capable of recognizing restricted airflow conditions caused by severe lint, dust and oil accumulation on the burner screen and arrestor plate. The intelligent diagnostic control will deactivate the burner and pilot in the unlikely event of restricted airflow.

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ECO Defender Series

It is intended for this manual to be used by qualified service personnel for the primary purpose of troubleshooting and repair of the Bradford White ECO-DEFENDER Series water heaters.

The Honeywell WV8860 Gas Control will display status codes in the event of abnormal operation. Status codes are listed in the troubleshooting chart beginning on page 6 of this service manual. The troubleshooting chart will also indicate the probable cause for the status code and direct the service professional to a service procedure to properly diagnose the abnormal operation.

Contact the Bradford White technical support group immediately if diagnosis cannot be made using the methods described in this service manual.

Tools Required for Service

Manometer: A liquid “U” tube type or a digital (magnahelic) type can be used. This device is used to measure gas and/or air pressure and vacuum.

Multi-Meter: Electronic Probes: Thermometer: Water Pressure Gage: Various Hand Tools: A digital type is strongly recommended. This device is used to measure electrical values. The meter you select must have the capability to measure volts AC, volts DC, Amps, micro-amps and ohms.

In some cases, standard multi-meter probes will damage or simply not be effective to obtain certain voltage and ohm readings. It will be necessary to have special electronic “pin” type multi-meter probes. These probes are available at most electronic wholesale outlets.

Used to measure water temperature. An accurate thermometer is recommended.

Used to measure water supply pressure. Also used to determine tank pressure by adapting to the drain valve of the heater.

Pipe wrench, channel locks, open end wrenches (3/8”, 7/16”, 1/2”), 12” crescent wrench, allen wrench set, screw drivers (common & Phillip’s), 1/4” nut driver, pliers (common & needle nose), socket set, side cutters, wire cutters, wire strippers, wire crimpers, torpedo level, small shop vacuum, step ladder, flashlight and 5-gallon pail.

5 5

6

ECO Defender Series V1

Observe green LED indicator on electronic gas control. Status flash codes are displayed with a three second pause before repeating. Check and repair the system as noted in the troubleshooting table below.

LED Status None (LED not on or flashing) Control Status Pilot assembly is not lit Probable Cause Gas control is not powered. Light Pilot.

One flash and three second pause LED strobe (two quick flashes) and three second pause LED on continuously (solid) 1. If setpoint knob is in “PILOT” position then pilot flame is detected. Turn setpoint knob to desired setting.

2. If the setpoint knob is already at the desired setting, the water heater is satisfied.

Thermostat calling for heat (no faults).

1. Gas control is powered and waiting for setpoint knob to be turned to a water temperature setting.

2. Water heater is satisfied and operating normally.

Tank temperature below setpoint of thermostat.

Setpoint knob has been recently turned to the “OFF” position. Wait until LED goes out before attempting to relight.

Setpoint knob was turned to “OFF” position.

Two flashes and three second pause Weak pilot signal detected. System will reset when pilot flame is sufficient.

1. Thermopile failure.

2. Unstable pilot.

3. Pilot tube block or restricted.

Service Procedure If the pilot will not stay lit replace pilot assembly. If problem persists, replace gas control.

Normal operation.

Normal operation.

LED will not go out and the control will function normally the is lit.

1. See service procedure IV 2. See service procedure II 3. See service procedure II Three flashes and three second pause Insufficient water heating. System will reset.

1. Thermal sensor out of calibration.

2. Faulty gas control.

Replace gas control.

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ECO Defender Series V1

Observe green LED indicator on electronic gas control. Status flash codes are displayed with a three second pause before repeating. Check and repair the system as noted in the troubleshooting table below.

LED Status Four flashes three second pause Five flashes and three second pause Six flashes and three second pause Seven flashes and three second pause Eight flashes and three second pause Ten flashes and three second pause.

Control Status Excessive tank temperature. System must be reset.

Probable Cause 1. Temperature sensor out of calibration.

2. Faulty gas control.

Service Procedure Replace gas control Temperature sensor fault.

Chamber temperature sensor out of specification. Possible short.

Gas valve electronic fault detected.

Standing pilot remains on while setpoint knob is in “OFF” position.

1. Damage to the temperature sensor.

2. Temperature sensor resistance out of range.

1. Chamber temperature sensor out of calibration.

2. Possible short.

1. Control needs to be reset.

2. Control is wet or physically damaged.

Pilot valve stuck in open position.

1. Verify control is not wet or physically damaged 2. Turn set point knob to “OFF” position. Turn set point knob to “PILOT” position and light pilot.

3. Replace gas valve if five flash status persists.

1. Reset gas control 2. Replace gas control.

1. Reset gas control 2. Replace gas control.

Replace gas control Insufficient combustion air detected.

Insufficient combustion air.

1. Reset gas control 2. Replace gas control.

7 7

8

ECO Defender Series V2

Observe colored LED indicator on electronic gas control. Status flash codes are displayed with a three second pause before repeating. Check and repair the system as noted in the troubleshooting table below.

LED Status

None (LED not on or flashing)

Control Status

Millivolt power is not present. Light pilot.

One flash every four seconds (LED green) Not an error. Indicates pilot is lit and main burner is off.

One flash every second (LED green) Not an error. Indicates main valve is open and main burner is lit.

Two flashes (LED yellow) Four flashes (LED red) Low thermopile voltage; main valve not turned ON.

Temperature cut-out limit reached.

Probable Cause

Gas valve is functioning normally. Gas valve is not powered. Light pilot.

Service Procedure

If the pilot will not stay lit replace pilot assembly. If problem persists, replace gas control.

You can now turn the know to a desired setpoint temperature None. Control will automatically shut main burner off when water temperature reaches the setpoint temperature.

Normal operation.

Normal operation.

Check thermopile and its connections. Check pilot flame.

1. See service procedure IV.

2. See service procedure II.

3. See service procedure II.

Check the valves and the water temperature sensor. Reduce the water temperature setpoint. Thoroughly check out main valve operation and water temperature control before walking away.

Replace gas control 8

ECO Defender Series V2

Observe colored LED indicator on electronic gas control. Status flash codes are displayed with a three second pause before repeating. Check and repair the system as noted in the troubleshooting table below.

LED Status

Five flashes (LED red) Six flashes (LED red) Solid ON (LED red) Nine flashes (LED red) Ten flashes (LED red)

Control Status

Water temperature sensor failure.

Door temperature sensor failure.

Not an error-indicates that the control is in OFF mode.

Tank leakage detected by accessory module.

Abnormal combustion chamber temperature profile during heating cycle.

Probable Cause

Check water temperature sensor and its connection for open circuits, shorts, or differences in resistance between the two sensor elements.

Check door temperature sensor and its connection for open circuits or shorts.

None; wait until LED turns off if you want to restart system.

Control recovers after receiving message from accessory module.

Clean all combustion air intakes to the appliance. Clean the burner. Remove all obstacles that may restrict air flow to the burner.

Service Procedure

Replace gas control See service procedure X.

LED will go out and the control will function normally the pilot is lit.

1. Check T&P valve.

2. Check all water fittings.

3. Pressurize and leak test tank.

Replace gas control 9 9

10

ECO Defender Series

Burner Inspection

At periodic intervals (every 6 months) a visual inspection should be made of the pilot and main burner for proper operation and to assure no debris is accumulating.

Pilot flame should be stable, some causes for an unstable pilot flame are: a) b) c) Water heater vent is less than the allowable vent length.

Gas pressure is out of specification.

Pilot flame not fully engulfing spark/flame sensor.

Main burner should light smoothly from pilot and burn with a blue flame with a minimum of yellow tips.

Main burner must be free from any debris accumulation that may affect burner operation (see burner cleaning procedure below).

Burner Cleaning

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Position gas control knob to the “OFF” position.

Turn off gas supply to water heater.

Remove outer jacket door and inner door per service procedure ED-X on page 21.

Disconnect pilot tube (7/16” wrench) and feedline (3/4” wrench) from gas control.

Disconnect chamber door temperature sensor from gas control.

Disconnect resettable thermal switch’s white and red wire leads from gas control.

Remove burner assembly from combustion chamber.

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ECO Defender Series

Burner Cleaning (cont.)

Step 8.

Remove manifold mount from burner inner door by removing (2) ¼” hex drive screws.

Step 9.

Thoroughly inspect burner surface area and burner port area. Remove any loose debris using a stiff brush, compressed air and/or a shop vacuum.

Step 10. Unscrew main burner orifice and feedline from manifold mount. Remove main burner orifice from feedline (1/2” wrench) inspect orifice, clean or replace if necessary.

Step 11. Reassemble burner and reinstall into Step 12.

water heater. Restore gas supply and check for gas leaks.

To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

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ECO Defender Series

12

Pilot Inspection, Testing and Replacement

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Step 8.

Step 9.

Step 10.

Step 11.

Step 12.

Step 13.

Step 14.

Step 15.

Step 16.

Step 17.

Step 18.

a.

Position gas control knob “OFF” position.

Turn off gas supply to water heater.

Remove outer jacket door and inner door per service procedure ED-X on page 21.

Disconnect pilot tubing nut (7/16” wrench) and feedline nut (3/4” wrench) from gas control.

Disconnect igniter/flame sense wire from gas control.

Disconnect wire connections to the resettable thermal switch.

Disconnect chamber door thermal sensor from gas control.

Remove burner assembly from combustion chamber.

Remove pilot assembly from burner (1/4” nut driver).

Visually inspect igniter/flame sense wire for damage.

Replace pilot if damage is found.

With a multi-meter set to ohms setting, check continuity through igniter/flame sense wire. Replace pilot if no continuity.

Visually inspect igniter/flame sense electrode for deterioration. Replace pilot as necessary. Electrode should not be in contact with pilot hood.

Visually inspect igniter/flame sense electrode for oxidation build up.

Carefully clean any oxidation using very fine emery cloth.

Visually inspect pilot tubing for kinks or cracks. If damage is found, replace pilot.

Inspect pilot tubing and pilot orifice for blockage: Remove ferrule nut from bottom of pilot assembly (7/16” wrench).

Remove pilot tube and pilot orifice.

b.

c. Inspect pilot tubing and pilot orifice for blockage.

replace as necessary.

Reassemble pilot and install onto burner.

Reinstall burner assembly to water heater.

Restore gas supply and check for gas leaks.

Clean or Step 19. To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

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13

ECO Defender Series

Line Pressure

The gas control is designed for a maximum line pressure of 14.0” w.c. and a minimum line pressure of 1.0” w.c. over the water heater’s rated manifold pressure (check rating plate). Line pressure must be checked with the main burner on and off to assure proper readings.

Manifold Pressure Testing

(this procedure presumes a maximum line pressure of 14.0” w.c.) Step 1. Set the gas control knob to the “OFF” Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

position.

Remove pressure tap plug and install 1/8” NPT pipe, coupling & pressure tap.

Connect manometer to pressure tap.

Follow instructions located on the lighting instructions label and proceed to light the main burner and observe manometer reading.

Proper manifold pressure operating range for Natural Gas is 5.0” ±0.5” w.c.

If pressure is within the range specified in the previous step, set Gas Control knob to the “OFF” position, remove manometer and pressure tap, and replace pressure tap plug. Check for gas leaks prior to placing water heater back into operation by following the instructions located on the lighting label, or the lighting instructions located in the installation and operation manual.

If gas pressure is outside the specification noted above, refer to page 16 to replace gas control.

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14

ECO Defender Series

Determine Water Temperature Inside Tank

WARNING Stored water may be HOT WHEN PERFORMING THE FOLLOWING STEPS IN THIS PROCEDURE. Take necessary precaution to prevent personal injury.

Step 1.

Step 2.

Step 3.

Position gas control knob to the “OFF” position.

Draw approximately 4 gallons of water from the drain valve into a container and discard. Draw an additional gallon and immediately measure water temperature using an accurate thermometer (It may be necessary to open a hot water faucet to allow heater to drain).

Compare the measured water temperature with the setting on the gas control. 10°F.

In most instances, they should not differ by more than approx.

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15

ECO Defender Series

Gas Control Removal from Water Heater

Step 1. Rotate the gas control knob to the Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Step 8.

Step 9.

“OFF” position.

Drain the heater to a point below the gas control level.

Turn off the gas supply to the water heater and disconnect gas piping from the gas control.

Disconnect wire harnesses from the gas control.

Remove the outer jacket burner access door.

Disconnect main burner feedline, swing counter-clockwise away from gas control.

Disconnect pilot tube from gas control and move away from gas control.

Removal gas control from water heater by rotating counter clockwise. DO NOT use a wrench on the gas control body, damage to the gas control may occur. If necessary, use a length of ½” NPT pipe threaded into gas inlet of gas control.

Install new gas control into water heater by rotating clockwise. DO NOT use a wrench on the gas control body, damage to the gas control may occur. If necessary, use a length of ½” NPT pipe threaded into gas inlet of gas control.

Step 10. Reattach main burner feedline, pilot tube and all wire harnesses.

Step 11. Reconnect gas supply piping to inlet of gas control.

15

ECO Defender Series

Chamber Sensor Testing

Step 1. Rotate the gas control knob to the “OFF” position.

Step 2. Disconnect the chamber sensor wire harness from the gas control.

Step 3. Remove the chamber door temperature sensor from the right side inner door (Phillips screw driver).

Step 4. Make sure that the ring terminal of the chamber door temperature sensor is not touching any surface. Using a multi-meter set to the ohms setting, insert one-meter probe (see caution) into each of the wire positions (see photo).

Step 5. Measure the ambient air temperature near the sensor. Compare the ambient temperature range to the expected resistance range on the chart below.

that resistance increases as temperature decreases.

Note 16

CAUTION DO NOT use standard multimeter probes for this test. Doing so will damage connector. Use special pin type electronic probes or small diameter wire pins inserted into connector.

Sensor Resistance at Various Temperatures Temperature Range (°F) Resistance Range (kOhms) 41-50 50-59 59-68 68-77 77-86 86-104 104-113 113-122 122-131 279-175 219-139 173-112 137-90 110-72 89-59 73-48 60-39 49-32 16

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ECO Defender Series

Closed Circuit Thermopile Testing

WARNING 115 volt potential exposure. Use caution to avoid personal injury.

Step 1. Closed circuit testing is the Step 2.

Step 3.

preferred method for testing the thermopile. Following the lighting instruction label on the heater, proceed to light the pilot and allow to operate for three minutes. If the pilot will not stay lit, hold the pilot button (rotate the gas control knob to the pilot position, push and hold in) during this test.

Using a multimeter capable of measuring millivolts, place on lead of the multi meter on the left side of the wire harness and place the second lead of the multi meter on the right side of the wire harness.

If meter reads 300 millivolts or higher, the thermopile is OK.

below 300 millivolts, replace the pilot assembly per service procedure ED-II on page 10.

If reading is

Open Circuit Thermopile Testing

Step 1. Disconnect red thermopile wire from wire harness leading to the gas control.

Step 2.

Step 3.

Disconnect the white thermopile wire from the resettable thermal switch.

Using a multi meter capable of measuring millivolts, connect one lead to the red thermopile wire and one lead to the white thermopile wire.

Following the lighting instruction label on the heater, proceed to light the pilot and allow the heater to operate for three minutes.

It will be necessary to hold the gas control knob down in the “PILOT” position continuously throughout this test.

A reading over 400 millivolts indicates a good thermopile output. A reading under 400 millivolts indicates a bad thermopile, replace the pilot assembly per service procedure ED-II on page 10.

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ECO Defender Series

Igniter, Electrode Testing and Replacement

Step 1.

Step 2.

Step 3.

Remove outer jacket door.

Repeatedly depress the igniter button while viewing the pilot through the sight glass. If a spark is present, the circuit is OK. If there is no spark, proceed to step 3.

Remove white wire from igniter. Hold the igniter lead from the gas control to an unpainted surface such as the feedline or gas control and depress the igniter. If there is a spark, the igniter is OK, the pilot is not functioning and must be replaced, see service procedure ED-II on page 10.

18

19

ECO Defender Series

Resettable Thermal Switch Testing and Replacement

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Remove outer jacket door.

Disconnect white wire leads from the resettable thermal switch.

Using a multimeter capable of measuring continuity (Ohms), place one probe of the meter on one of the brass connection tabs of the resettable thermal switch, and the remaining probe on the other connection tab.

If continuity is indicated, the switch is closed, allowing millivolt current to pass.

If continuity is not indicated, the switch is open, possibly due to an overheating condition. The switch is designed to open at predetermined temperatures.

An open switch can be reset by depressing the red colored button located at the center of the switch. The overheating condition must be determined prior to putting the water heater back into service.

PROBABLE CAUSE FOR RESETTABLE THERMAL SWITCH

PROBABLE CAUSE CORRECTIVE ACTION Burner failure Inspect burner per service procedure ED I on page 8 and replace burner if Weak switch or switch out of Flammable vapor incident Replace resettable thermal switch Replace water heater 19

20

ECO Defender Series

Resettable Thermal Switch Testing and Replacement (cont.)

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Step 8.

Step 9.

Rotate gas control knob to the “OFF” position.

Remove outer jacket door.

Disconnect wire leads from resettable thermal switch.

Remove (2) ¼” hex drive screws from the manifold mount.

Remove resettable thermal switch from manifold mount (Phillips screw driver).

Place new resettable thermal switch in place. Be sure contact surface of resettable thermal switch and manifold mount are free of any debris.

Secure resettable thermal switch into place using screws from step 6.

DO NOT OVER TIGHTEN SCREWS.

Reconnect wire leads from gas valve and thermopile to resettable thermal switch.

Note: Wire terminations are interchangeable with either resettable thermal switch connection.

Replace outer jacket door.

To resume operation, follow the instructions located on the lighting instruction label or the lighting instruction located in the installation and operation manual.

20

ECO Defender Series

Diptube Inspection & Replacement

WARNING Water Heater components and stored water may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury.

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Rotate gas control knob to the “OFF”.

Turn off the cold-water supply to the water heater. Connect the hose to the drain valve of the water heater and route it to an open drain. Open a nearby hot water faucet to vent the water heater for draining. Open the drain valve of the water heater and allow the water heater to drain to a point below the inlet connection nipple.

Disconnect the inlet nipple from the plumbing system.

With an appropriate tool such as a pipe wrench, remove the inlet nipple/diptube from the water heater. Use caution not to damage the pipe threads.

Visually inspect the inlet nipple/diptube. The Inlet nipple/diptube should be free of cracks and any blockages. The Hydrojet slots should be open and free of any blockages. Any damage such as cracks, restriction due to deformation or unintentional holes, are not field repairable and the inlet nipple/diptube must be replaced.

Upon completion of an inspection or subsequent replacement, reinstall the inlet nipple/diptube into the water heater. Ensure pipe dope is used on the nipple’s threads. Connect the nipple to the plumbing system, resume the water supply and refill with water.

To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

21 21

22

ECO Defender Series

Anode Inspection & Replacement

WARNING Water Heater components and stored water may be HOT when performing the following steps in this procedure. Take necessary precaution to prevent personal injury.

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Rotate the gas control knob to the “OFF” position.

Turn off the cold-water supply to the water heater. Connect a hose to the drain valve of the water heater and route it to an open drain. Open a nearby hot water faucet to vent the water heater for draining. Open the drain valve of the water heater and allow the water heater to drain to a point below the outlet connection nipple.

Disconnect outlet nipple from the plumbing system.

With an appropriate tool such as a pipe wrench, remove the outlet nipple/anode from the water heater. Use caution not to damage the pipe threads.

Visually inspect the outlet nipple/anode. The outlet nipple/anode should show signs of depletion, this is normal. If depletion is ½ of the original anode diameter (approximately ¾” diameter), replacement is recommended. If any of the steel core of the anode is exposed, replacement is recommended.

Upon completion of an inspection or subsequent replacement, reinstall the outlet nipple/anode into the water heater. Ensure pipe dope is used on the nipple’s threads. Connect the nipple to the plumbing system, resume the water supply and refill with water.

To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

22

ECO Defender Series

Inner Door Removal Procedure

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Rotate the gas control knob to the “OFF” position.

Remove outer jacket burner access door.

Disconnect chamber door temperature sensor wire harness from gas control.

Remove (2) ¼” hex drive screws from right side inner door.

Remove (2) ¼” drive screws from flange section of inner door.

Remove (2) ¼” drive screws from left side inner door.

Remove inner door and inspect per step 8.

23 Step 8. Fully inspect inner door gaskets for the following: -Tears -Missing Material -Cracks -Dirt or debris -Other imperfections that will inhibit proper seal -Gasket adhesion to inner door -Material left on combustion chamber (around opening) If the gasket is not affected by any of the above, gasket replacement is not required.

replacement is required, proceed to

Inner Door Gasket Replacement Procedure.

If 23

24

ECO Defender Series

Inner Door Gasket Replacement Procedure

WARNING If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.

Step 9.

After inspection of inner door as noted in step 8, completely remove gasket and adhesive residue from right and left side inner doors as needed.

Step 10. Use RTV sealant (recommended bead size 1/8”) to secure the inner door gasket to the inner door sections (right & left). Refer to illustration on next page for proper application. Note the overlap configuration in the flange area of the inner door. Set the flange section first, this will help to achieve the proper overlap position.

Installation of Inner Door with Gasket

Step 11. Clean any residual gasket residue or other debris Step 12.

Step 13. from the combustion chamber surface before installing the inner door/gasket assembly.

Place the left side inner door into position first.

Using the ¼” hex drive screws from step 6, secure left side inner door in place.

DO NOT OVER TIGHTEN SCREWS

Position pilot tube and igniter/sensor wire against left side inner door flange gasket.

WARNING Stripped fastener connections may allow for seal breach of inner door. A seal breach may result in a fire or explosion causing property damage, personal injury or death. Do not over tighten screws in steps 12, 14 and 15.

24

ECO Defender Series

Installation of Inner Door with Gasket (cont.)

Step 14.

Firmly place right side inner door flange against the left side inner door flange and secure with (2) ¼” hex drive screws from step 5.

DO NOT OVER TIGHTEN SCREWS

.

Step 15.

Align right side inner door to combustion chamber and verify the fastener holes of the combustion chamber are aligned with right side inner door slotted opening. Verify seal integrity around combustion opening. Secure right side inner door using ¼” hex drive screws from step 4.

DO NOT OVER TIGHTEN SCREWS

. Verify both left and right sides of inner door are properly positioned and sealed against the combustion chamber.

Step 16. Replace outer jacket burner access door.

Step 17. To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

25 25

ECO Defender Series

Flue Baffle Inspection and Replacement

Step 1. Rotate the gas control knob to the “OFF” Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

position.

Disconnect vent system from the exhaust adapter on top of the water heater.

Remove the draft diverter on top of the water heater.

Remove the flue baffle from the heater (see photo A below).

Inspect baffle for deterioration, missing restrictors. Clean any scale or debris build up. Replace with a new baffle as necessary.

Reinstall baffle into the flue tube. Be sure hanger tabs are inserted into the notch locations at the top of the flue tube (see photos B & C).

ED SERVICE PROCEDURE XI

Flue Baffle Inspection &

26 Step 7. Check burner to ensure no scale has accumulated during this operation.

Step 8.

Step 9.

See burner cleaning procedure on page 8.

Reinstall the draft diverter on top of the water heater. Re-connect the vent system.

To resume operation, follow the lighting instructions located on the lighting instruction label or the lighting instructions located in the installation operation manual.

26

ECO Defender Series

ScreenLok

®

Flame Arrestor Cleaning

ScreenLok ® NOTICE Some models are not equipped with the Flame Arrestor.

Step 1.

Step 2.

Step 3.

Step 4.

Step 5.

Step 6.

Step 7.

Step 8.

Step 9.

Rotate the gas control knob to the “OFF” position.

Remove outer door.

Remove outer jacket door and inner door per service procedure ED-X on page 24.

Disconnect main burner feedline (3/4” wrench), pilot tube (7/16” wrench) and igniter/flame sensor wire from gas control and remove burner assembly from combustion chamber.

Clean ScreenLok ® Flame Arrestor using a stiff brush, compressed air and/or shop vacuum to remove any scale or other debris accumulation. Using a soft brush, clear jacket openings from any dirt, dust, restrictions or other obstructions.

Remove any debris from burner assembly per procedure ED-I and reinstall burner assembly into combustion chamber.

Reconnect feedline, pilot tube and igniter/flame sensor wire to the gas control Reinstall outer jacket door and inner door per service procedure ED-X on page 24.

To resume operation, follow the instructions located on the lighting instruction label or the lighting instructions located in the installation and operation manual.

27 27

28

ECO Defender Series

Glossary of Terms

BTU GPM Hz kWh LED NPT Homs PSI RPM ECO VAC “w.c.

ºC ºF British Thermal Units Gallons per Minute Hertz Kilowatt hour Light Emitting Diode National Pipe Thread Ohm s of resistance Pounds per Square Inch Revolutions per minute Energy Cut Out Volts Alternating Current Inches of Water Column Degrees Centigrade Degrees Fahrenheit 28

ECO Defender Series

1.

2.

3.

4.

5.

6.

7.

8.

9.

Heat Trap Outlet Hot Water Outlet Anode T&P Valve Draft Diverter Heat Trap Inlet Flue Baffle Inlet Diptube ¾ NPT Plug (“H” Models only) Burner Ass’y complete 29 10. Main Burner Feedline 11. Resettable Thermal Switch 12. Main Burner 13. Pilot Assembly 14. Pilot Orifice 15. Right Side Inner Door Ass’y 16. Thermal Switch Harness 17. Manifold Mount 18. Main Burner Orifice 19. Drain Valve 20. Polymer Gas Control 21. Outer Jacket Door 22. Inner Door Gasket Kit 23. Kit-Heat Trap Insert 24. ASSE Approved Mixing Valve 29