Gardena 19000 Operators Manual
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Gardena 19000 is a smart Gateway that lets you control your smart system products from anywhere, at any time. With the free GARDENA smart system App, you can connect all your GARDENA smart products and control them remotely. Get real-time information about your garden, set schedules, and adjust settings to suit your needs. Automate your watering, lighting, and other garden tasks to save time and water.
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EN EN Operator’s manual smart Gateway EN GARDENA smart Gateway 1. SAFETY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2. FUNCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3. INITIAL OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4. OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5. MAINTENANCE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6. STORAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7. TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8. TECHNICAL DATA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9. SERVICE / WARRANTY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 4 5 6 15 16 16 17 18 19 EN Translation of the original instructions. For safety reasons, children and young people under 16 as well as anyone who is not familiar with these operating instructions should not use the product. Persons with reduced physical or mental abilities may use the product only if they are supervised or instructed by a responsible person. Children must be supervised to ensure that they do not play with the product. Never operate the product when you are tired, ill or under the influence of alcohol, drugs or medicine. Intended use: The GARDENA smart Gateway is intended for private use in domestic and hobby gardens for automatic control of smart system products by the ­GARDENA smart system App. The GARDENA smart Gateway is controlled and operated by the ­GARDENA smart system App. 3 EN 1. SAFETY Important! Read the operator’s manual ­carefully before use and keep for future reference. ANGER! D Risk of suffocation! Small parts can be easily swal­ lowed. There is also a risk that the polybag can suffocate tod­ dlers. Keep toddlers away when you assemble the product. DANGER! Cardiac arrest! This product makes an electro­ magnetic field while it operates. This field may under some con­ ditions interfere with active or passive medical implants. To decrease the risk of conditions that can possibly injure or kill, 4 we recommend persons with medical implants to speak with their physician and the medical implant manufacturer before you operate the product. Do not open the product. Only use the product with the ­included accessories. Protect the power supply unit from moisture when connected. The product can be used in the temperature range 0 °C to + 40 °C. Don’t use cables – connecting the products to external / outdoor interfaces. Short Range Device Antennas and Wi-Fi Antenna are installed in the product. Power over Ethernet is not possible. EN 2. FUNCTION LED-Display: Power-LED Connection-LED Internet-LED Internet LED: Green: Yellow: Red: Red flashing: Connected with router and server Hotspot mode – not connected with router Not connected Connected with router; not connected with server Connection LED: Green flashing: Yellow flashing: Receiving data Sending data Power LED: Green: Green flashing: Yellow: Yellow flashing: Red: Power On Booting 1. Factory reset running 2. Error (restart required) Software update Fatal error (restart required) 5 EN 3. INITIAL OPERATION Contents: – smart Gateway – Power supply unit – Ethernet-cable To update the firmware of the smart Gateway: An Internet connection is required for installation of the Gateway. To be able to use all functions of the Gateway we recommend to update the firmware. 4 1. Connect the power supply unit to a mains socket. 2. Connect the power supply cable to the plug socket (4) of the Gateway. 3. Connect the Gateway with the provided network cable to your router. The software for your Gateway is now being updated. This process can take up to 15 minutes (depending on your Internet connection). Once the Internet-LED and the Power LED permanently illuminate green, the Gateway is up to date. The Gateway can now be included in the smart system App. You can ­continue to use the LAN cable for this or include it now via WLAN. Now you can choose the location of the Gateway. 6 EN The correct location for the Gateway: – We recommend installing the Gateway near the garden window. – Only use the product indoors. ­ ngines. – Do not use in cellar or nearby metal plates or e – Radio transmission may be disturbed by external influences such as ­electric motors or defective electrical devices. – The radio range may be restricted in buildings (e. g. by reinforced concrete walls) or outdoors (e. g. by high humidity). – Avoid the influence of moisture, dust, sunlight or other heat radiation. 7 EN To mount the Gateway on the wall (optional): The two screws (not supplied) for attaching the Gateway have to be screwed into place A horizontally 75 mm / B vertically 50 mm apart and the screw head diameter must not exceed 8 mm. A 75 mm B 50 mm 1. Screw the screws into the wall A 75 mm / B 50 mm apart. 2. Attach the Gateway. 8 EN To operate via ethernet cable (recommended): 1. Download the GARDENA smart system App from the Apple App Store or the Google Play Store. 2. Follow the instructions in the App. 9 EN To connect to a Wi-Fi network: The LAN cable must be unplugged in order to activate the configuration ­network (yellow Internet LED illuminates). If it illuminates still red, briefly push the reset button (7). (7) The configuration network is activated as long as the Internet LED permanently illuminates yellow. The configuration network remains active for 15 minutes. After the 15 minutes have elapsed, the configuration network can be reactivated by briefly pushing the reset button (7). 10 EN To configure the Wi-Fi network with an iOS device (iPhone, iPad): 1. Download the GARDENA smart system App from the Apple App Store. 2. Follow the instructions in the App. Apple HomeKit code on bottom of Gateway available 1. Wait until the Internet LED lights up yellow permanently (the configuration network is ­activated). Apple HomeKit code not ­available on bottom of Gateway Open the GARDENA smart system App and follow the ­instructions for initial setup. If the Internet LED is red, briefly press the reset button to activate the configuration network. 2. Open the Apple Home App (located by default on your mobile iOS device). Then go under in the GARDENA smart system App: My garden v Include device v Integrations / Apple HomeKit. The Apple HomeKit setup code will now be displayed. 3. Choose “Include device”. Make a note of this code (Info: the code remains permanently the same and belongs firmly to your Gateway). 11 EN Apple HomeKit code on bottom of Gateway available 4. Scan the HomeKit label on the ­bottom of the Gateway. Apple HomeKit code not ­available on bottom of Gateway Wait until the Internet LED lights up yellow permanently (the configuration network is activated). If the Internet LED is red, briefly press the reset button to activate the configuration network. 5. Wait until the Internet LED and the Power LED light up ­permanently green. Open the Apple Home App (located by default on your mobile iOS device) and follow the instructions: – Add device – Code missing or cannot be scanned – Enter manual code 6. The Gateway can now be integrated into the GARDENA smart system App. 12 Wait until the Internet LED and the Power LED light up permanently green. EN To configure a WLAN network using an Android device or a web app (https://smart.gardena.com): Wait until the Internet LED illuminates yellow permanently (the configuration network is activated). To establish a connection via Wi-Fi, you need your Gateway ID. The Gateway ID can be read on the sticker on the underside of the Gateway. You will also need the password for your Wi-Fi network. 1. Connect to the GARDENA configuration network. To do this, go to the Wi-Fi settings on your smartphone, tablet or computer. The Gateway should now be displayed there as an available Wi-Fi network. The network name starts with “GARDENA_config.xxxx”. 2. Connect to this network. 3. Open the URL: http://10.0.0.1 in your preferred Internet browser. (Also, make sure JavaScript is activated and browser cookies are accepted, in order to display the page correctly. Connecting the Gateway is not supported by Internet Explorer. Please use a different browser e.g. Safari / Google Chrome.) You should now see the Gateway Interface. 13 EN Gateway ID: 9eb74563-e89b-12d3-a456-426655446548 Password Gateway Interface: 9eb74563 4. Login using the first eight digits of your Gateway ID as the ­password (see graphic). The Gateway ID is located on the bottom side of the Gateway. 5. Under WLAN Network, select your own WLAN network that you want to use to connect the Gateway to the Internet. 6. Enter your own Wi-Fi network password and confirm your settings. 7. Wait until the Internet LED and the Power-LED permanently illuminate green. The Gateway can now be included in the GARDENA smart system App. Note: Because the GARDENA configuration network does not have its own Internet access, your smartphone / tablet may automatically leave the GARDENA configuration network or displays an error message. In this case, you must allow a connection without Internet access to be maintained in the settings of your smartphone / tablet. 14 EN 4. OPERATION To operate with the ­GARDENA smart system App: You can use the GARDENA smart system App to control all smart system products from anywhere at any time. You can download the free GARDENA smart system App from the Apple App Store or from the Google Play Store. All GARDENA smart products are integrated via the app. Follow the instructions inside the App. Factory Reset: (7) The smart Gateway will be reset to the factory settings (not deleted from an existing Gardena Smart system account). You may need to use the reset function if for example you want to link your Gateway to a new Wi-Fi network. 1. Disconnect the Gateway from the power supply. 2. Push and hold down the Reset key (7); while you reconnect the Gateway to the mains, until the Power-LED lights up yellow. 3. Release the reset button (7) and start the initial operation (see 3. INITIAL OPERATION). 4. Wait until the power LED lights green. This may take up to 15 minutes. 15 EN 5. MAINTENANCE To clean the Gateway: No caustic / abrasive cleaning agents should be used. vC lean Gateway with a damp cloth (do not use solvent). 6. STORAGE To put into storage: The product must be stored away from children. v Do not stow the product outdoors if not in use. Disposal: (in accordance with RL2012/19/EC) The product must not be disposed of to normal household waste. It must be disposed of in line with local environmental regulations. IMPORTANT! Dispose of the product through or via your municipal recycling collection centre. 16 EN 7. TROUBLESHOOTING Problem: The internet LED flashes red. Possible Cause: The Gateway does not reach the required ports. Remedy: Outgoing connections from the Gateway must be able to reach the following ports in the Internet and / or your Router. (Usually no configuration needs to be changed, this list is a reference for advanced users.): • 53 TCP / UDP (DNS) • 67/68 UDP (DHCP) • 123 TCP / UDP (NTP) • 80 TCP (HTTP) • 443 TCP (HTTPS) OTE: For any other malfunctions please contact the N GARDENA service department. Repairs must only be done by GARDENA service departments or specialist dealers approved by GARDENA. 17 EN 8. TECHNICAL DATA Unit Value °C 0 to + 40 Frequency range MHz 863 – 870 Maximum power mW 25 Free field radio range m (approx.) 100 Operation temperature range (indoors) Internal SRD: Wi-Fi Frequency range MHz 2400 – 2483,5 Maximum power mW 100 Standards supported IEEE 802.11b/g/n Ethernet Port 1 LAN port via RJ45 socket Data connection Standard Ethernet 10/100 Base-T Power supply unit Mains voltage V (AC) 100 – 240 Mains frequency Hz 50 – 60 Max. output voltage V (DC) 5 Rated output current A 1 Input ratings of the Gateway unit V (DC) / A 5 / 1 Dimensions (W x H x D) mm 57 x 128 x 58 Weight g 120 EC Declaration of Conformity: Hereby, GARDENA Manufacturing GmbH declares that the radio equipment type (Art. 19000 / 19005) is in compliance with directive 2014/53/EU. The full text of the EC declaration of conformity is available at the ­following internet address: http://www.gardena.com/int/support/safety-regulations 18 EN 9. SERVICE / WARRANTY Service: Please contact the address on the back page. Warranty statement: In the event of a warranty claim, no charge is levied to you for the services provided. GARDENA Manufacturing GmbH grants a warranty for all original GARDENA new products for two years from the date of original purchase from the retailer, provided that the devices have been for private use only. This manufacturer’s warranty does not apply to products acquired second hand. This warranty includes all significant defects of the product that can be proved to be material or manufacturing faults. This warranty is fulfilled by supplying a fully functional replacement product or by repairing the faulty product sent to us free of charge; we reserve the right to choose between these options. This service is subject to the following provisions: • The product has been used for its intended purpose as per the recommendations in the operating instructions. • Neither the purchaser nor a third party has attempted to open or repair the product. • Only Original GARDENA replacement parts and wear parts have been used for operation. • Presentation of the receipt Normal wear and tear of parts and components (such as blades, blade fixing parts, turbines, light bulbs, V-belts / toothed belts, impellers, air filters, spark plugs), visual changes, wear parts and consumables are excluded from the warranty. This manufacturer’s warranty is limited to replacement and repair of products in accordance with the abovementioned conditions. The manufacturer’s warranty does not constitute an entitlement to lodge other claims against us as a manufacturer, such as for damages. This manufacturer’s warranty does not, of course, affect statutory and contractual warranty claims against the dealer / retailer. The manufacturer’s warranty is governed by the law of the Federal Republic of Germany. In case of a warranty claim, please return the faulty product, together with a copy of the receipt and a description of the fault, with postage paid to the service address. 19 EN Product liability: In accordance with the German Product Liability Act, we hereby expressly declare that we accept no liability for damage incurred from our products where said products have not been properly repaired by a GARDENA approved service partner or where original GARDENA parts or parts authorised by GARDENA were not used. Open Source Software: This device contains open source software. GARDENA hereby offers to ­deliver, upon request, a copy of the complete corresponding source code for the copyrighted open source software packages used in this product for which such offer is requested by the respective licenses. This offer is valid up to three years after product purchase to anyone in receipt of this information. To obtain the source code, please write in English, German or French to: [email protected] 20 Deutschland / Germany GARDENA Manufacturing GmbH Central Service Hans-Lorenser-Straße 40 D-89079 Ulm Produktfragen: (+ 49) 731 490 - 123 Reparaturen: (+ 49) 731 490 - 290 [email protected] Albania COBALT Sh.p.k. Rr. Siri Kodra 1000 Tirana Argentina Husqvarna Argentina S.A. Av.del Libertador 5954 – Piso 11 – Torre B (C1428ARP) Buenos Aires Phone: (+ 54) 11 5194 5000 info.gardena@ ar.husqvarna.com Armenia Garden Land Ltd. 61 Tigran Mets 0005 Yerevan Australia Husqvarna Australia Pty. Ltd. Locked Bag 5 Central Coast BC NSW 2252 Phone: (+ 61) (0) 2 4352 7400 customer.service@ husqvarna.com.au Austria / Österreich Husqvarna Austria GmbH Industriezeile 36 4010 Linz Tel. : (+ 43) 732 77 01 01- 485 service.gardena@ husqvarnagroup.com China Husqvarna (Shanghai) Management Co., Ltd. 富世华(上海)管理有限公司 3F, Benq Square B, No207, Song Hong Rd., Chang Ning District, Shanghai, PRC. 200335 上海市长宁区淞虹路207号明 基广场B座3楼,邮编:200335 Colombia Husqvarna Colombia S.A. Calle 18 No. 68 D-31, zona Industrial de Montevideo Bogotá, Cundinamarca Tel. 571 2922700 ext. 105 jairo.salazar@ husqvarna.com.co Costa Rica Compania Exim Euroiberoamericana S.A. Los Colegios, Moravia, 200 metros al Sur del Colegio Saint Francis – San José Phone: (+ 506) 297 68 83 [email protected] Croatia Husqvarna Austria GmbH Industriezeile 36 4010 Linz Tel. : (+ 43) 732 77 01 01- 485 service.gardena@ husqvarnagroup.com Cyprus Med Marketing 17 Digeni Akrita Ave P.O. Box 27017 1641 Nicosia Azerbaijan Firm Progress a. Aliyev Str. 26A 1052 Baku Czech Republic Husqvarna Česko s.r.o. Türkova 2319 / 5b 149 00 Praha 4 – Chodov Bezplatná infolinka : 800 100 425 [email protected] Belgium Husqvarna België nv / sa Gardena Division Rue Egide Van Ophem 111 1180 Uccle / Ukkel Tel.: (+ 32) 2 720 92 12 [email protected] Denmark GARDENA DANMARK Lejrvej 19, st. 3500 Værløse Tlf.: (+ 45) 70 26 47 70 [email protected] www.gardena.com /dk Bosnia / Herzegovina SILK TRADE d.o.o. Industrijska zona Bukva bb 74260 Tešanj Dominican Republic BOSQUESA, S.R.L Carretera Santiago Licey Km. 5 ½ Esquina Copal II. Santiago Dominican Republic Phone: (+ 809) 736-0333 [email protected] Brazil Husqvarna do Brasil Ltda Av. Francisco Matarazzo, 1400 – 19º andar São Paulo – SP CEP: 05001-903 Tel: 0800-112252 marketing.br.husqvarna@ husqvarna.com.br Bulgaria AGROLAND България АД бул. 8 Декември, №13 Офис 5 1700 Студентски град София Тел.: (+ 359) 24 66 69 10 [email protected] Canada / USA GARDENA Canada Ltd. 100 Summerlea Road Brampton, Ontario L6T 4X3 Phone: (+1) 905 792 93 30 [email protected] Chile Maquinarias Agroforestales Ltda. (Maga Ltda.) Santiago, Chile Avda. Chesterton # 8355 comuna Las Condes Phone: (+ 56) 2 202 4417 [email protected] Zipcode: 7560330 Ecuador Husqvarna Ecuador S.A. Arupos E1-181 y 10 de Agosto Quito, Pichincha Tel. (+ 593) 22800739 francisco.jacome@ husqvarna.com.ec Estonia Husqvarna Eesti OÜ Valdeku 132 EE-11216 Tallinn [email protected] Finland Oy Husqvarna Ab Gardena Division Lautatarhankatu 8 B / PL 3 00581 HELSINKI www.gardena.fi France Husqvarna France 9 /11 Allée des pierres mayettes 92635 Gennevilliers Cedex France http : // www.gardena.com / fr N° AZUR : 0 810 00 78 23 (Prix d’un appel local) Georgia Transporter LLC 8 / 57 Beliashvili street 0159 Tbilisi, Georgia Phone: (+ 995) 322 14 71 71 Great Britain Husqvarna UK Ltd Preston Road Aycliffe Industrial Park Newton Aycliffe County Durham DL5 6UP info.gardena@ husqvarna.co.uk Greece Π. ΠΑΠΑΔΟΠΟΥΛΟΣ ΑΕΒΕ Λεωφ. Αθηνών 92 Αθήνα Τ.Κ.104 42 Ελλάδα Τηλ. (+ 30) 210 51 93 100 [email protected] Hungary Husqvarna Magyarország Kft. Ezred u. 1- 3 1044 Budapest Telefon: (+ 36) 1 251- 4161 vevoszolgalat.husqvarna@ husqvarna.hu Iceland Ó. Johnson & Kaaber Tunguhalsi 1 110 Reykjavik [email protected] Ireland Husqvarna UK Ltd Preston Road Aycliffe Industrial Park Newton Aycliffe County Durham DL5 6UP info.gardena@ husqvarna.co.uk Italy Husqvarna Italia S.p.A. Via Santa Vecchia 15 23868 VALMADRERA (LC) Phone: (+ 39) 0341.203.111 assistenza.italia@ it.husqvarna.com Japan KAKUICHI Co. Ltd. Sumitomo Realty & Development Kojimachi BLDG., 8F 5 - 1 Nibanncyo Chiyoda-ku Tokyo 102-0084 Phone: (+ 81) 33 264 4721 [email protected] Kazakhstan LAMED Ltd. 155 /1, Tazhibayevoi Str. 050060 Almaty IP Schmidt Abayavenue 3B 110 005 Kostanay Korea Kyung Jin Trading CO.,LTD. 107-4, SunDuk Bld., YangJae-dong, Seocho-gu, Seoul, (zipcode: 137-891) Phone: (+ 82) (0)2 574-6300 Kyrgyzstan Alye Maki av. Moladaya Guardir J 3 720014 Bishkek Latvia Husqvarna Latvija SIA Ulbrokas 19A LV-1021 Rīga [email protected] Lithuania UAB Husqvarna Lietuva Ateities pl. 77C LT-52104 Kaunas [email protected] Luxembourg Magasins Jules Neuberg 39, rue Jacques Stas Luxembourg-Gasperich 2549 Case Postale No. 12 Luxembourg 2010 Phone: (+ 352) 40 14 01 [email protected] Mexico AFOSA Av. Lopez Mateos Sur # 5019 Col. La Calma 45070 Zapopan, Jalisco Mexico Phone: (+ 52) 33 3818-3434 [email protected] Moldova Convel S.R.L. 290A Muncesti Str. 2002 Chisinau Netherlands Husqvarna Nederland B.V. GARDENA Division Postbus 50131 1305 AC ALMERE Phone: (+ 31) 36 521 00 10 [email protected] Neth. Antilles Jonka Enterprises N.V. Sta. Rosa Weg 196 P.O. Box 8200 Curaçao Phone: (+ 599) 9 767 66 55 [email protected] New Zealand Husqvarna New Zealand Ltd. 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Verlengde Hogestraat # 22 Phone : (+ 597) 472426 [email protected] Pobox : 2006 Paramaribo Suriname – South America Sweden Husqvarna AB Gardena Division S-561 82 Huskvarna [email protected] Switzerland / Schweiz Husqvarna Schweiz AG Consumer Products Industriestrasse 10 5506 Mägenwil Phone: (+ 41) (0) 62 887 37 90 [email protected] Turkey Dost Bahçe Dış Ticaret Mümessillik A.Ş Yunus Mah. Adil Sok. No:3 Ic Kapi No: 1 Kartal 34873 Istanbul Phone: (+ 90) 216 38 93 939 [email protected] Ukraine / Україна ТОВ «Хускварна Україна» вул. Васильківська, 34, офіс 204-г 03022, м. Київ Тел. (+38) 044 498 39 02 [email protected] Uruguay FELI SA Entre Ríos 1083 CP 11800 Montevideo – Uruguay Tel : (+ 598) 22 03 18 44 [email protected] Venezuela Corporación Casa y Jardín C.A. Av. Caroní, Edif. Trezmen, PB. Colinas de Bello Monte. 1050 Caracas. Tlf : (+ 58) 212 992 33 22 [email protected] 000020.960.08 / 0618 19005-20.963.02/1219 © © GARDENA GARDENA Manufacturing GmbH Manufacturing GmbH D - 89070Ulm Ulm D-89070 http://www.gardena.com http: //www.gardena.com 21
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