advertisement
User Guide
Guide to the Machine
Loading Paper
Printing Documents
Copying Originals
Scanning from a Computer
Sending and Receiving a Fax
Configuring the Machine Using the Control
Panel
Configuring the Machine Using Smart
Organizing Monitor
Maintaining the Machine
Troubleshooting
Appendix
For safe and correct use, be sure to read "Safety Information" before using the machine.
TABLE OF CONTENTS
1. Guide to the Machine
2. Loading Paper
1
2
3. Printing Documents
4. Copying Originals
5. Scanning from a Computer
6. Sending and Receiving a Fax
7. Configuring the Machine Using the Control Panel
8. Configuring the Machine Using Smart Organizing Monitor
3
4
9. Maintaining the Machine
10. Troubleshooting
11. Appendix
INDEX
5
6
How to Read This Manual
Introduction
This manual contains detailed instructions and notes on the operation and use of this machine. For your safety and benefit, read this manual carefully before using the machine. Keep this manual in a handy place for quick reference.
Legal Prohibition
Do not copy or print any item for which reproduction is prohibited by law.
Copying or printing the following items is generally prohibited by local law: bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, driver's licenses.
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility for its completeness or accuracy. If you have any questions concerning the legality of copying or printing certain items, consult with your legal advisor.
Disclaimer
Contents of this manual are subject to change without prior notice.
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or any results from the data executed by you.
For good output quality, the manufacturer recommends that you use genuine toner from the manufacturer.
Two kinds of size notation are employed in this manual.
Some illustrations or explanations in this guide may differ from your product due to improvement or change in the product.
Model Names
SP 110SF: Type 1
SP 111SF: Type 2
7
8
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label.
CXP042
The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
(mainly Europe and Asia)
If the label contains the following, your machine is a region A model:
• CODE XXXX -27, -29
• 220-240V
(mainly North America)
If the label contains the following, your machine is a region B model:
• CODE XXXX -17
• 120V
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch units.
Important Safety Instructions
User Information on Electrical & Electronic Equipment
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of separately via the appropriate return and collection systems available. By following these instructions you ensure that this product is treated correctly and help to reduce potential impacts on the environment and human health, which could otherwise result from inappropriate handling. Recycling of products helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the shop where you purchased it, your local dealer or sales/service representatives.
All Other Users
If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives.
For Users in India
This product complies with the "India E-waste Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
9
10
Environmental Advice for Users
Users in the EU, Switzerland and Norway
Consumables yield
Please refer to either the User’s Manual for this information or the packaging of the consumable.
Recycled paper
The machine can use recycled paper which is produced in accordance with European standard
EN 12281:2002 or DIN 19309. For products using EP printing technology, the machine can print on 64g/m 2 paper, which contains less raw materials and represents a significant resource reduction.
Duplex printing (if applicable)
Duplex printing enables both sides of a sheet of paper to be used. This saves paper and reduces the size of printed documents so that fewer sheets are used. We recommend that this feature is enabled whenever you print.
Toner and ink cartridge return program
Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations.
For details about the return program, please refer to the Web page below or consult your service person.
https://www.ricoh-return.com/
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is used.
Products that comply with the Energy Star requirement are always energy efficient.
Note for the Battery and/or Accumulator Symbol (For EU countries only)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II, the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
Notes to Users of Facsimile Unit
Declaration of Conformity
Notice to Users in EEA Countries
This product complies with the essential requirements and provisions of Directive 1999/5/EC of the European Parliament and of the Council of 9 March 1999 on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity.
Notice to Users Accessing Analog PSTN in EEA Countries
This product is designed to be able to access analog PSTN in all EEA countries. Local PSTN compatibility is dependent on software switch settings. Please contact your service representative if relocating this product to another country. In the event of problems, please contact your service representative in the first instance.
The CE Declaration of Conformity is available by accessing the URL: http://www.ricoh.co.jp/fax/ce_doc/ and selecting the product applicable.
NOTICE TO USERS (NEW ZEALAND)
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of
11
12
Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
• This equipment is not capable, under all operating conditions, of correct operation at the higher speeds for which it is designed. Telecom will accept no responsibility should difficulties arise in such circumstances.
• Devices connected to the telephone port may lose their memory if this fax machine is on line for extended periods. To prevent this, such devices should have the facility for battery or similar backup of memory.
• This device may be subject to ringing or bell tinkle when certain other devices are connected to the same line. If this occurs, the problem should not be referred to the Telecom Faults Service.
• This equipment should not be used under any circumstances that may constitute a nuisance to other
Telecom customers.
• Telepermitted equipment only may be connected to the auxiliary telephone port. The auxiliary telephone port is not specifically designed for 3-wire connected equipment that may not respond to incoming ringing when attached to this port.
Important Safety Instructions
Notes to Users in the State of California
Perchlorate Material - special handling may apply. See: www.dtsc.ca.gov/hazardouswaste/ perchlorate
13
ENERGY STAR Program
ENERGY STAR ® Program Requirements for Imaging Equipment
14
The ENERGY STAR ® Program Requirements for Imaging Equipment encourage energy conservation by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multifunction devices. Energy Star standards and logos are internationally uniform.
This machine is equipped with the following Energy Saver modes: Energy Saver mode 1 and Energy
Saver mode 2. The machine recovers from Energy Saver mode when it receives a print job, prints a received fax, or when any key is pressed.
Energy Saver mode 1
This machine automatically enters Energy Saver mode 1 about 30 seconds after the last operation is completed.
Energy Saver mode 2
This machine automatically enters Energy Saver mode 2 1 minute after the last operation is completed.
Specifications
Energy Saver mode 1 Power Consumption *1
Default Interval
Recovery Time *1
45 W or less
30 seconds
10 seconds or less
Energy Saver mode 2 Power Consumption *1
Default Interval
Recovery Time *1
5 W or less
1 minute
25 seconds or less
*1 Recovery time and power consumption may differ depending on the conditions and environment of the machine.
15
16
1. Guide to the Machine
Guide to Components
This section introduces the names of the various parts on the front and rear side of the machine and outlines their functions.
Exterior
1 2 3 4 5 6 7
8 9 10 11 12 13 14 15 16 17
CXP001
1. Control Panel
Contains a screen and keys for machine control.
2. ADF Cover
Open this cover to remove originals jammed in the ADF.
3. Input Tray for the ADF
Place stacks of originals here. They will feed in automatically. This tray can hold up to 15 sheets of plain paper.
4. Tray Extension for the ADF
Pull out this tray extension to hold the originals.
5. Input Tray
This tray can hold up to 50 sheets of plain paper.
17
18
1. Guide to the Machine
6. Exposure Glass
Place originals here sheet by sheet.
7. Input Tray Cover
Set this cover up and pull out the paper source tray to load paper.
8. Tray Extension
Pull out and extend this tray extension to hold the output paper.
9. Fusing Pressure Release Lever
If paper is jammed, lower the lever on the left end, and then remove the paper.
10. Front Cover
Open this cover to pull out the output tray before printing.
11. Maintenance Cover
Lift up this cover to replace consumables or clear a paper jam.
12. Auto Document Feeder (Exposure Glass Cover)
The auto document feeder (ADF) is integrated with the exposure glass cover. Open this cover to place documents on the exposure glass.
13. Tray Extension
Pull out this tray extension to hold the originals.
14. USB Port
Use this port to connect the machine to a computer using a USB cable.
15. Line and TEL Port
• Upper port: Port for external telephone connection.
• Lower port: G3 (analog) line Interface port for telephone line connection.
16. Power Connector
Connect the power cord to the machine here. Insert the other end of the cable into a nearby wall outlet.
17. Power Switch
Use this switch to turn the power on or off.
Guide to Components
Interior
1
CXP043
1. Print Cartridge
A replacement consumable that is required to make prints on paper. For details about replacing the cartridge,
see page 121 "Replacing the Print Cartridge".
Control Panel
• The actual control panel may look different from the illustration below, depending on the country of use.
1 2 3 4 5 6
7 8 9 10 11
1. [Copy/Facsimile] key
Use this key to switch the machine to copier or fax mode.
2. [Speed Dial] Key
Use this key to send a fax using a registered speed dial number.
3. [User Tools] Key
Press to display the menu for configuring the machine's system settings.
12
CXP100
19
20
1. Guide to the Machine
4. [OK] Key
Use this key to confirm settings and specified values, or move to the next menu level.
5. [Clear/Stop] Key
Use this key to cancel or stop a print job, document copying, fax transmission/reception, and other actions in progress.
6. [Start] Key
Use this button to start fax transmit/receive or copy.
7. [ID Card Copy/On Hook Dial] Key
When the machine is in copier mode, use this key to perform an ID copy or modify ID copy settings.
When the machine is in fax mode, use this key to perform on-hook dialing.
8. Power Indicator
This indicator lights up blue when the machine is turned on. It flashes when a print job is received and while printing, scanning, or fax transmission/reception is in progress.
9. Screen
Displays current status and messages.
10. Alert Indicator
This indicator lights up red when the machine runs out of paper or consumables, when the paper settings do not match the settings specified by the driver, or when other errors occur. It flashes slowly when the machine is running out of toner.
11. Scroll Keys
Press these keys to move the cursor in each direction.
12. Number Keys
Use to enter numerical values when specifying settings such as fax numbers and copy quantities, or enter letters when specifying names.
Installing the Driver and Software
Installing the Driver and Software
You can install the necessary driver for this machine using the included CD-ROM.
The operating systems compatible with the drivers and software for this machine are: Windows XP/
Vista/7/8 and Windows Server 2003/2003 R2/2008/2008 R2/2012.
The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
• Be sure to disconnect the USB cable from the machine and turn the machine off before beginning the installation.
Quick Install
Use Quick Install to install the printer driver, TWAIN driver, WIA driver, PC FAX driver, and Smart
Organizing Monitor from the CD-ROM.
1.
Close all applications except this manual.
2.
Insert the CD-ROM into the CD-ROM drive.
3.
Select a language for the interface, and then click [OK].
4.
From the CD-ROM menu, click [USB Quick Install].
5.
Follow the instructions in the installation wizard.
Upgrading or Deleting the Printer Driver
Upgrading the printer driver
1.
On the [Start] menu, click [Devices and Printers].
• Windows XP, Windows Server 2003/2003 R2:
On the [Start] menu, select [Printers and Faxes].
• Windows Vista, Windows Server 2008:
On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound] category.
• Windows 8, Windows Server 2012:
Click [Search] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers].
21
22
1. Guide to the Machine
2.
Right-click the icon of the printer model you want to modify, and then click [Printer properties].
3.
Click the [Advanced] tab.
4.
Click [New Driver...], and then click [Next].
5.
Click [Have Disk...].
6.
Click [Browse...], and then select the printer driver location.
7.
Click [OK], and then specify the printer model.
8.
Click [Next].
9.
Click [Finish].
10.
Click [OK] to close the printer properties window.
11.
Restart the computer.
Deleting the printer driver
1.
On the [Start] menu, click [Devices and Printers].
• Windows XP, Windows Server 2003/2003 R2:
On the [Start] menu, select [Printers and Faxes].
• Windows Vista, Windows Server 2008:
On the [Start] menu, select [Control Panel], and then click [Printers] in [Hardware and Sound] category.
• Windows 8, Windows Server 2012:
Click [Search] on the Charm Bar, and then click [Control Panel]. When the [Control Panel] window appears, click [View devices and printers].
2.
Right-click the icon of the printer you want to delete, and then click [Remove device].
• Windows XP/Vista, Windows Server 2003/2003 R2/2008
Right-click the icon of the machine you want to delete, and then click [Delete].
3.
Click [Yes].
4.
Click any printer icon, and then click [Print server properties].
5.
Click the [Drivers] tab.
6.
Click the [Change Driver Settings] button if it is displayed.
7.
Click [Remove...].
8.
Select [Remove driver and driver package.], and then click [OK].
9.
Click [Yes].
10.
Click [Delete].
11.
Click [OK].
12.
Click [Close] to close the print server properties window.
Installing the Driver and Software
23
24
1. Guide to the Machine
Initial Setup
When you turn this machine on for the first time, you must set the following items. Select each setting using the [ ], [ ], or number keys, and then press the [OK] key.
• [Language]
• [Country Code]
• [Year]
• [Month]
• [Day]
• Date format
• Time format
• [Hour]
• [Minute]
What is Smart Organizing Monitor?
What is Smart Organizing Monitor?
Install this utility on your computer from the included CD-ROM before using it.
Smart Organizing Monitor provides the following functions:
• Displays the status of the machine
Displays paper jam messages and other error messages.
• Paper size and type settings
Displays the settings for paper sizes or types available on this machine.
• Print test and configuration pages
Prints List/Report to check the list of settings for this machine and other information.
• Modify the system settings
Use to change custom paper size settings and other settings on this machine.
• Modify the Speed Dial
Register, change, or delete Speed Dial settings.
For details about basic instructions on how to use Smart Organizing Monitor, see page 117
"Configuring the Machine Using Smart Organizing Monitor".
25
26
1. Guide to the Machine
2. Loading Paper
Supported Paper
Paper Size
• A4
• 8 1 /
2
" × 11 " (Letter)
• 8 1 /
2
" × 14 " (Legal)
• B5
• 5 1 /
2
" × 8 1 /
2
" (Half Letter)
• 7 1 /
4
" × 10 1 /
2
" (Executive)
• A5
• A6
• B6
• 16K (197 × 273 mm)
• 16K (195 × 270 mm)
• 16K (184 × 260 mm)
• 8 " × 13 " (F/GL)
• 8 1 /
2
" × 13 " (Foolscap)
• 8 1 /
4
" × 13 " (Folio)
• Custom Paper Size
The following paper sizes are supported as custom paper sizes:
• Approximately 90-216 mm (3.6-8.5 inches) in width
• Approximately 148-356 mm (5.8-14 inches) in length
Paper Type
• Plain Paper (65-99 g/m 2 (17-26 lb.))
• Recycled Paper (75-90 g/m 2 (20-24 lb.))
• Thin Paper (52-64 g/m 2 (14-17 lb.))
• Thick Paper (100-130 g/m 2 (26.6-34 lb.))
Paper Capacity
50 sheets
(70 g/m 2 , 19 lb.)
27
28
2. Loading Paper
Non-Recommended Paper Types
Do not use the following types of paper:
• Ink-jet printer paper
• GelJet special paper
• Bent, folded, or creased paper
• Curled or twisted paper
• Wrinkled paper
• Damp paper
• Dirty or damaged paper
• Paper that is dry enough to emit static electricity
• Paper that has already been printed onto, except a preprinted letterhead paper.
Malfunctions are especially likely when using paper printed on by other than a laser printer
(e.g.monochrome and color copiers, ink-jet printers, etc.)
• Special paper, such as thermal paper and carbon paper
• Paper weighing heavier or lighter than the limit
• Paper with windows, holes, perforations, cutouts, or embossing
• Adhesive label paper on which glue or base paper is exposed
• Paper with clips or staples
• When loading paper, take care not to touch the surface of the paper.
• Even if paper is adequate for the machine, poorly stored paper can cause paper misfeeds, print quality degradation, or malfunctions.
Print Area
The diagram below shows the area of the paper that the machine can print on.
From the printer driver
4 4
3
1
3
2
CHZ904
1. Print area
2. Feed direction
3. Approx. 4.2 mm (0.2 inches)
4. Approx. 4.2 mm (0.2 inches)
• The print area may vary depending on the paper size and printer driver settings.
• Adjust the print position by specifying [Registration] in [System Settings].
Print Area
29
2. Loading Paper
Copier function
4
3
4
1
30
3
2
1. Print area
2. Feed direction
3. Approx. 4 mm (0.2 inches)
4. Approx. 3 mm (0.1 inches)
CHZ904
• The print area may vary depending on the paper size.
Fax function
4 4
3
1
3
1. Print area
2. Feed direction
2
CHZ904
3. Approx. 4.2 mm (0.2 inches)
4. Approx. 4.2 mm (0.2 inches)
• The print area may vary depending on the paper size.
Print Area
31
32
2. Loading Paper
Loading Paper
Load a stack of paper for printing in the input tray on the back of the machine.
• When loading paper, be sure to configure the size and type of paper. When printing a document, specify the paper size and type in the printer driver so that the settings configured when paper is loaded can be used for printing.
1.
Open the input tray cover and pull out the tray.
2
1
CXP044
2.
After pulling out the tray, tilt it back and forth, and then attach the end of the input tray to the machine.
1
2
CXP004
Loading Paper
3.
Raise up the paper support wire.
CXP045
4.
Fan the paper before loading it in the tray.
CBK254
5.
Slide the paper guide on both sides outward, and then load the paper print side up until it stops.
2
1
1
CXP005
33
2. Loading Paper
6.
Adjust the paper guide on both sides to fit the paper width.
CXP006
7.
Open the front cover and tray extension.
CXP046
Specifying Paper Type and Paper Size Using Control Panel
Specifying the paper type
1.
Press the [User Tools] key.
34
CXP101
2.
Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key.
Loading Paper
3.
Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select [Paper Type], and then press the [OK] key.
5.
Press the [ ] or [ ] key to select the paper type, and then press the [OK] key.
6.
Press the [ ] key to return to the initial screen.
Specifying the standard paper size
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key.
5.
Press the [ ] or [ ] key to select the paper size, and then press the [OK] key.
6.
Press the [ ] key to return to the initial screen.
Specifying a custom paper size
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key.
35
36
2. Loading Paper
3.
Press the [ ] or [ ] key to select [Tray Paper Settings], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select [Paper Size], and then press the [OK] key.
5.
Press the [ ] or [ ] key to select [Custom], and then press the [OK] key.
6.
Press the [ ] or [ ] key to select [mm] or [inch], and then press the [OK] key.
7.
Press the [ ] or [ ] key to specify the width, and then press the [OK] key.
8.
Press the [ ] or [ ] key to specify the length, and then press the [OK] key.
9.
Press the [OK] key.
10.
Press the [User Tools] key to return to the initial screen.
Specifying Paper Type and Paper Size Using Smart Organizing Monitor
The procedure in this section is an example based on Windows 7. The actual procedure may vary depending on the operating system you are using.
Specifying the paper type and paper size
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [Status] tab, click [Change...].
7.
Select the paper type and paper size, and then click [OK].
8.
Click [Close].
Changing the custom paper size
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [User Tool] tab, click [Printer Configuration].
7.
On the [System] tab, select [mm] or [inch] in the [Measurement Unit:] list.
8.
In the [Horizontal: (90 to 216 mm)] box, enter the width.
9.
In the [Vertical: (148 to 356 mm)] box, enter the length.
10.
Click [OK].
11.
Click [Close].
Loading Paper
37
38
2. Loading Paper
Placing Originals
This section describes the types of originals you can set and how to place them.
About Originals
Recommended size of originals
Exposure glass
• Up to 216 mm (8.5 ") in width, up to 297 mm (11.7 ") in length
ADF
• Paper size: 140 to 216 mm (5.5 " to 8.5 ") in width, 140 to 356 mm (5.5 " to 14 ") in length
• Paper weight: 60 to 90 g/m 2 (16 to 24 lb.)
Up to 15 sheets of an original can be placed in the ADF at once (when using paper weighing 80 g/m 2 , 21.3 lb.).
Types of originals not supported by the Auto Document Feeder
If placed in the ADF, the following types of originals might be damaged, become jammed, or result in gray or black lines appearing on prints:
• Originals larger or heavier than the recommended amount
• Stapled or clipped originals
• Perforated or torn originals
• Curled, folded, or creased originals
• Pasted originals
• Originals with any kind of coating, such as thermal fax paper, art paper, aluminum foil, carbon paper, or conductive paper
• Originals with perforated lines
• Originals with indexes, tags, or other projecting parts
• Sticky originals such as translucent paper
• Thin, highly flexible originals
• Thick originals such as postcards
• Bound originals such as books
• Transparent originals such as OHP transparencies or translucent paper
• Originals that are wet with toner or white out
Placing Originals
Unscannable image area
Even if you correctly place originals, margins of a few millimeters on all four sides of the original may not be scanned.
Margins when using exposure glass
1. Approx. 4.1 mm (0.2 inches)
2. Approx. 3 mm (0.1 inches)
3. Approx. 4 mm (0.2 inches)
Margins when using ADF
CHZ916
1. Approx. 4.1 mm (0.2 inches)
2. Approx. 3 mm (0.1 inches)
3. Approx. 4.3 mm (0.2 inches)
CHZ919
39
2. Loading Paper
Placing Originals on the Exposure Glass
• Do not place originals until all correction fluid or toner becomes completely dry. Doing so may create marks on the exposure glass that will appear on copies.
1.
Lift the exposure glass cover.
2.
Place the original face down on the exposure glass. The original should be aligned to the rear left corner.
CXP047
3.
Lower the exposure glass cover.
Scanning thick originals
1.
Lift the exposure glass cover.
2.
Pull up the exposure glass cover and remove it.
40
CXP009
3.
Place the original face down on the exposure glass. The original should be aligned to the rear left corner.
4.
Lower the exposure glass cover.
Placing Originals
Placing Originals in the Auto Document Feeder
• Do not place originals mixed with different in the ADF all at once.
• To prevent multiple sheets from being fed at once, fan the bundle of your original before placing them in the ADF.
1.
Open the input tray for the ADF.
CXP048
2.
Adjust the guides according to the size of the originals.
CXP049
3.
Place the aligned originals face up in the ADF. The last page should be on the bottom.
CXP050
41
42
2. Loading Paper
3. Printing Documents
Basic Operation
Use the printer driver to print a document from your computer.
• Before printing, check that the paper size specified in [Document Size:] on the [Paper/Print
Quality] tab matches the size of the paper in the paper tray.
1.
After creating a document, open the [Printing Preferences] dialog box in the document's native application.
2.
Change any print settings if necessary.
The following print settings can be specified using the printer driver:
• Printing multiple pages on a sheet
• Splitting a single page across multiple sheets
• Printing on both sides of sheets
• Not having blank pages printed
• Having prints sorted
• Saving printer driver settings as a file
• Recalling and deleting saved printer properties settings
• Printing on a custom size paper
• Printing a large paper size document on smaller size paper
• Reducing and enlarging a document size
• Changing the print resolution
• Saving on toner when printing
43
44
3. Printing Documents
• Changing the dithering pattern
• Having text stamped on prints
For details about each setting items, click [Help].
3.
When setting changes are completed, click [OK].
4.
Print the document using the print function in the document's native application.
• If a paper jam occurs, printing stops halfway. Open the maintenance cover to remove the jammed paper. Printing will resume automatically after the maintenance cover is closed. If the maintenance cover is not opened to remove jammed paper, press the [Start] key to resume printing.
• If the paper runs out, replenish it, and then press the [Start] key to resume printing.
Printing on Both Sides of Sheets
1.
After creating a document, open the [Printing Preferences] dialog box in the document's native application.
2.
On the [Setup] tab, in the [Duplex:] list box, select how you want to open the bound output.
3.
After making any additional settings, click [OK].
4.
Start printing.
The machine prints only the one sides of pages first, and then displays on Smart Organizing
Monitor screen a message to reload the outputs turned over.
5.
Take out all of the prints from the output tray and place them in the input tray.
To print on the reverse side of the prints, turn them over so that the blank side faces up and place them in the input tray.
Portrait
CXP018
Basic Operation
Landscape
CXP019
6.
Press the [Start] key.
Canceling a Print Job
You can cancel print jobs using either the machine's control panel or your computer, depending on the status of the job.
Canceling a print job before printing has started
1.
Double-click the printer icon on the task tray of your computer.
2.
Select the print job you want to cancel, click the [Document] menu, and then click
[Cancel].
• If you cancel a print job that has already been processed, printing may continue for a few pages before being canceled.
• It may take a while to cancel a large print job.
45
46
3. Printing Documents
Canceling a print job while printing
1.
Press the [Clear/Stop] key.
CXP102
2.
Press the [1] key.
To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No).
If a Paper Mismatch Occurs
If a Paper Mismatch Occurs
If the paper size or type does not match the print job's settings, the machine reports an error. There are two ways to resolve this error:
• If [Auto Continue] is set to [0 sec.], the machine continues printing and does not display the error message.
Continue printing using mismatched paper
Use the form-feed function to ignore the error and print using mismatched paper.
Reset the print job
Cancel printing.
Continuing Printing Using Mismatched Paper
If the paper is too small for the print job, the printed image will be cropped.
1.
If the error message is displayed, press the [Start] key.
CXP103
• If the error message appears again, check whether the specified paper size matches the size of the paper in the paper tray.
47
3. Printing Documents
Resetting the Print Job
1.
If the error message is displayed, press the [Clear/Stop] key.
CXP102
Preventing Paper Mismatch Errors
To prevent paper mismatch errors, use the following procedure to check that the print settings are properly configured:
1.
Specify the same paper size in both the application and the printer driver.
Application (e.g., WordPad): Click [Page Setup] on the [File] menu.
Printer driver (Printer Preferences dialog box): Click the [Paper/Print Quality] tab.
48
2.
If the error persists even after you have performed Step 1, check that the paper size setting specified in the printer driver matches the size of paper you are using.
Smart Organizing Monitor: On the [Status] tab, click [Change...].
If a Paper Mismatch Occurs
• If [Sub Paper Size:] is enabled, the machine treats A4 and Letter-size paper as being equivalent and will not report a paper size mismatch between them.
49
50
3. Printing Documents
4. Copying Originals
Copier Mode Screen
When the machine is turned on, the copier screen appears first.
When the fax screen is shown on the display, press the [Copy/Facsimile] key on the control panel to switch to the copier screen.
Standby mode screen
• First line:
Displays the function and paper size specified on the machine. The following five functions are available:
• Copier, ID Card Copy, Sort, 2 Sided Copy, 2 Sided/Sort
• Second line:
Displays the copy magnification ratio or combine setting ([2 on 1] or [4 on 1]), document type, and the number of copies.
Settings that can be specified for the current job
By pressing the [ ] or [ ] key in the Standby mode screen, you can specify the following settings for the current job.
• Tray Paper Settings
• Sort
• Original Type
• Density
• Reduce/Enlarge
• Combine
• 2 Sided Copy
• The start-up mode can be specified in the [Function Priority] setting under [System Settings].
51
4. Copying Originals
Basic Operation
• The original in the ADF takes precedence over the original on the exposure glass if you place originals both in the ADF and on the exposure glass.
• When making multiple copies of a multi-page document, you can select whether copies are output in collated sets, or in page batches in the [Sort] setting under [Copier Features].
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
CXP104
2.
Place the original on the exposure glass or in the ADF.
3.
To make multiple copies, enter the number of copies using the number keys.
4.
Press the [Start] key.
52
CXP103
• If a paper jam occurs, printing stops halfway. Open the maintenance cover to remove the jammed paper. Printing will resume automatically after the maintenance cover is closed. If the maintenance cover is not opened to remove jammed paper, press the [Start] key to resume printing.
Basic Operation
• If there is a paper jam in the ADF, open the ADF cover, and then remove the jammed paper.
Specify the copy setting again from the page where the paper jammed.
• If the paper runs out, replenish it, and then press the [Start] key to resume printing.
Canceling a Copy
If copying is canceled while scanning an original placed on the exposure glass, copying is canceled immediately and there is no printout. If copying is canceled while scanning a multiple-page original placed in the ADF, scanning stops halfway at the current page.
1.
Make sure that the copier mode screen is displayed.
2.
Press the [Clear/Stop] key.
CXP104
CXP102
3.
Press the [1] key.
To cancel printing, press the [1] key (1: Yes). To continue printing, press the [2] key (2: No).
53
4. Copying Originals
Making Enlarged or Reduced Copies
There are two ways to set the scaling ratio: using a preset ratio or manually specifying a customized ratio.
Preset ratio
54
CES103
(mainly Europe and Asia)
50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%
(mainly North America)
50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200%
Custom ratio
CES106
25% to 400% in 1% increments.
Specifying Reduce/Enlarge
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
Making Enlarged or Reduced Copies
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Reduce/Enlarge], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select the ratio, and then press the [OK] key.
If [Zoom: 25-400%] has been selected, enter the ratio using the number keys, and then press the
[OK] key.
4.
Press the [ ] key to return to the initial screen.
• To apply the specified setting to all jobs, specify [Reduce/Enlarge] in [Copier Features].
55
56
4. Copying Originals
Combining Multiple Pages
Scanned pages of the original can automatically be scaled down so that two or four pages can be printed at once on a single sheet of paper.
• To use this function, the paper size used for printing copies must be set to A4 or Letter.
2 on 1
You can copy two pages of an original onto a single sheet of photocopied paper. Depending on the orientation of the original, the printout format can be selected from the following:
• Portrait
CES033
• Landscape
CES034
4 on 1
You can copy four pages of an original onto a single sheet of photocopied paper. Depending on the orientation of the original, the printout format can be selected from the following:
• Portrait: L to R
CES035
• Portrait: T to B
Combining Multiple Pages
CES036
• Landscape: L to R
CES037
• Landscape: T to B
CES038
Specifying Combine for Copying
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Combine], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [2 on 1] or [4 on 1], and then press the [OK] key.
57
58
4. Copying Originals
4.
Press the [ ] or [ ] key to select the printout format, and then press the [OK] key.
5.
Press the [ ] key to return to the initial screen.
6.
Place the original on the exposure glass or in the ADF.
7.
To make multiple copies, enter the number of copies using the number keys.
8.
Press the [Start] key.
CXP103
When you place the original on the exposure glass, perform the following steps to scan the subsequent pages of the original.
9.
When the current page is scanned, place the next page on the exposure glass, and then press the [Start] key.
10.
Repeat Step 9 until all the pages of the original are scanned.
When [Sort] is enabled, scan all the pages and then press the [OK] key to start printing copies of them.
• To apply the specified setting to all jobs, specify [Combine] in [Copier Features].
Copying Both Sides of an ID Card onto One Side of Paper
Copying Both Sides of an ID Card onto One
Side of Paper
This section describes how to copy the front and back sides of an ID card or other small documents onto either side of a sheet of paper.
When copying onto A4 paper, you can copy documents that are smaller than A5. Likewise, when copying onto Letter size paper, you can copy documents that are smaller than Half Letter size.
• To use this function, the paper size used for printing copies must be set to A6, A5, A4, Half Letter, or Letter.
CXP020
Copying an ID Card
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen appears, press the [Copy/Facsimile] key to switch to the copier mode screen.
CXP104
59
60
4. Copying Originals
2.
Press the [ID Card Copy/On Hook Dial] key.
CXP105
3.
To make multiple copies, enter the number of copies using the number keys.
4.
Place the original front side down with the top to the rear of the machine on the exposure glass.
CXP021
The location to place the original depends on the paper size.
Position the card so that it is centered at the intersection. (The same position applies to both the front and back of the ID card.)
HLT
Copying Both Sides of an ID Card onto One Side of Paper
LT
HLT
LT
5.
Press the [Start] key.
A6
A5
Half Letter
A4
Letter
CXP112
CXP103
6.
Within 30 seconds, place the original back side down with the top to the rear of the machine on the exposure glass, and then press the [Start] key.
• In the ID card copy screen, you can press the [ ] or [ ] key to change the paper size.
61
4. Copying Originals
Making 2-sided Copies
• To use this function, the paper size used for printing copies must be set to A4 or Letter.
You can select top-to-top or top-to-bottom binding, in either portrait or landscape orientation.
Top to Top
CES125
CES126
Top to Bottom
CES127
62
CES128
Specifying 2 Sided Copying
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
Making 2-sided Copies
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [2 Sided Copy], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [Top to Top] or [Top to Bottom], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select the orientation, and then press the [OK] key.
5.
Press the [ ] key to return to the initial screen.
6.
Place the original on the exposure glass or in the ADF.
7.
To make multiple copies, enter the number of copies using the number keys.
8.
Press the [Start] key.
CXP103
When you place the original in the ADF, all the pages are automatically scanned and then only the pages on one side are copied sequentially. Proceed to Step 10.
When you place the original on the exposure glass, perform the following steps to scan the subsequent pages.
9.
When the current page is scanned, place the next page on the exposure glass, and then press the [Start] key.
When [Sort] is disabled, the machine prints only the one sides of pages first.
When [Sort] is enabled, scan all the pages, and then press the [OK] key to start printing copies of them.
63
64
4. Copying Originals
10.
Take out all of the prints from the output tray and place them in the input tray.
To print on the reverse side of the prints, turn them over so that the blank side faces up and place them in the input tray.
Portrait
CXP018
Landscape
CXP019
11.
Press the [Start] key.
• To apply the specified setting to all jobs, specify [2 Sided Copy] in [Copier Features].
Specifying the Scan Settings
Specifying the Scan Settings
This section describes how to specify image density and scan quality for the current job.
Adjusting Image Density
There are five image density levels. The higher the density level, the darker the printout.
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Density], and then press the
[OK] key.
3.
Press the [ ] or [ ] key to select the density level, and then press the [OK] key.
4.
Press the [ ] key to return to the initial screen.
• To apply the specified setting to all jobs, specify [Density] in [Copier Features].
Selecting the Document Type According to Original
There are three document types:
Text
Select this when the original contains only text and no photographs or images.
Photo
Select this when the original contains only photographs or images. Use this mode for the following types of original:
• Photographs
65
66
4. Copying Originals
• Pages that are entirely or mainly composed of photographs or images, such as magazine pages.
Text/Photo
Select this when the original contains both text and photographs or images.
Specifying the Original Type
1.
Make sure that the copier mode screen is displayed.
When the fax mode screen is displayed, press the [Copy/Facsimile] key to switch to the copier mode screen.
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Original Type], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select the document type, and then press the [OK] key.
4.
Press the [ ] key to return to the initial screen.
• To apply the specified setting to all jobs, specify [Original Type] in [Copier Features].
5. Scanning from a Computer
Basic Operation
Scanning from a computer (TWAIN scanning and WIA scanning) allows you to operate the machine from your computer and scan originals into your computer directly.
1 2
1. Your Computer (TWAIN driver already installed)
Instruct the machine to start scanning the original that is set on the machine.
2. This Machine
The original that is set on the machine is scanned, and its data is sent to a client computer.
CXP022
Using TWAIN scanner
This section describes the preparations and procedure for using the TWAIN scanner.
• To use the TWAIN scanner, you must install the TWAIN driver, which is on the supplied CD-ROM.
• To use the TWAIN scanner, a TWAIN-compliant application must be installed.
To use the machine as a TWAIN scanner, first do the following:
• Install the TWAIN driver.
• Install a TWAIN-compliant application.
TWAIN Scanning
TWAIN scanning is possible if your computer is running a TWAIN-compatible application.
1.
Place the original.
2.
Open the properties dialog box for this machine using a TWAIN-compatible application.
3.
Configure the scan settings as required, and then click [Scan].
67
5. Scanning from a Computer
Settings you can configure in the TWAIN dialog box
3
4
1
2
5
6
7
68
CXP109
1. Select Mode
Up to ten scan settings can be saved. The default value is applied when [Default] is selected.
2. Scan Mode
Select from [Full Color], [Grayscale], [Photo], [Text], or [Text/Photo].
3. Resolution
Select a resolution from the list.
If [Text], [Text/Photo], or [Photo] is selected in [Scan Mode], the scan resolution cannot be set 1200 dpi ×
1200 dpi or higher.
4. Original Size
Select the scanning size. If you select [Custom Size...], enter the scanning size directly in the edit box.
5. Original Type
According to your original, select a setting from the list of options detailed below.
• [Standard] (Auto change to Full color, 200dpi × 200dpi)
• [Photo] (Auto change to Full color, 600dpi × 600dpi)
• [Filing] (Auto change to Text, 200dpi × 200dpi)
• [OCR] (Auto change to Text, 400dpi × 400dpi)
6. Original Scan Method
Specify the method to scan originals.
If [ADF] is selected in [Original Scan Method], specify the orientation of the original.
Basic Operation
7. Image Quality Adjustment
You can adjust the image quality. The scan settings that can be adjusted are as follow: Rotation, Curves,
Sharpness, Brightness/Contrast, Levels, Color Balance, and Hue/Saturation. When [Auto] is selected, the default values will be applied to all settings. When [Manual] is selected, all settings can be adjusted as required.
• For details, see the TWAIN driver Help.
Basic Operation for WIA Scanning
1.
Place the original.
2.
On the [Start] menu, click [Devices and Printers].
3.
Right-click the icon of the printer model you want to use, and then click [Start scan].
4.
Configure the scan settings as required, and then click [Scan].
5.
Click [Import].
69
70
5. Scanning from a Computer
6. Sending and Receiving a Fax
Fax Mode Screen
When the machine is turned on, the copier screen appears first.
When the copier screen appears, press the [Copy/Facsimile] key on the control panel to switch to the fax screen.
Standby mode screen
• First line
Displays the current month and date.
• Second line
Displays the current resolution settings and time.
Settings that can be specified for the current job
By pressing the [ ] or [ ] key in the Standby mode screen, you can specify the following settings for the current job.
• Resolution
• Density
• The start-up mode can be specified in the [Function Priority] setting under [System Settings].
71
72
6. Sending and Receiving a Fax
Setting the Date and Time
1.
Press the [User Tools] key.
2.
Press the [ ] or [ ] key to select [System Settings], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [Set Date/Time], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select [Set Date], and then press the [OK] key.
5.
Enter the current year using the number keys, and then press the [OK] key.
6.
Enter the current month using the number keys, and then press the [OK] key.
7.
Enter the current day using the number keys, and then press the [OK] key.
8.
Press the [ ] or [ ] key to select date format, and then press the [OK] key.
9.
Press the [ ] key.
10.
Press the [ ] or [ ] key to select [Set Time], and then press the [OK] key.
11.
Press the [ ] or [ ] key to select the time format, and then press the [OK] key.
If you have selected [24 hours], proceed to Step 13.
12.
Press the [ ] or [ ] key to select [AM] or [PM], and then press the [OK] key.
13.
Enter the current hour using the number keys, and then press the [OK] key.
14.
Enter the current minute using the number keys, and then press the [OK] key.
15.
Press the [User Tools] key to return to the initial screen.
Entering Characters
Entering Characters
To enter characters, use keys as follows:
To enter a digit
Press a number key.
To delete a character
Press the [ ] key one second.
To enter a fax number
• To enter a number
Use the number keys.
• To enter characters other than digits
" ": Press the [ ] key.
" ": Press the [ ] key.
Pause: Press the [ID Card Copy/On Hook Dial] key.
To enter a name
Letters, numbers, and symbols can be entered using the number keys.
To enter two characters that use the same number key successively, press the [ ] key after entering the first character.
Space: Press the [ ] key for one second.
CHZ903
73
74
6. Sending and Receiving a Fax
Registering Fax Destinations
This section describes how to register fax destinations in the Address Book using the control panel.
The Address Book can also be edited using Smart Organizing Monitor. For details, see the Smart
Organizing Monitor Help.
• The Address Book data may become damaged or lost unexpectedly. The manufacturer shall not be held responsible for any damages resulting from such data loss.
Registering Fax Destinations
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key.
5.
Enter the fax number using the number keys, and then press the [OK] key.
6.
Enter the fax name using the number keys, and then press the [OK] key.
7.
Press the [User Tools] key to return to the initial screen.
Registering Fax Destinations
Modifying or Deleting Fax Destinations
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select [Address Book], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [Fax Speed Dial Dest.], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select the Speed Dial number, and then press the [OK] key.
5.
Modify the fax number using the [ ], [ ], and number keys, and then press the [OK] key.
To delete the fax destination, use the [ ] key to delete all numbers, and then press the [OK] key.
Proceed to Step 7.
6.
Modify the fax name using the [ ], [ ], and number keys, and then press the [OK] key.
7.
Press the [User Tools] key to return to the initial screen.
Configuring Fax Destinations Using Smart Organizing Monitor
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [User Tool] tab, click [Printer Configuration].
7.
Click the [Fax] tab.
8.
To add a fax destination, specify [No.: (00 to 99)], [Destination:], and [Fax Number:], and then click [Apply] in the [Speed Dial] area.
9.
To modify a fax destination, select the destination in [Speed Dial Destination List:], and then modify [Destination:] or [Fax Number:]. To apply the changes, click [Apply] in the
[Speed Dial] area.
75
76
6. Sending and Receiving a Fax
10.
To delete a fax destination, select the destination in [Speed Dial Destination List:], and then click [Delete].
11.
Click [Apply] located in the lower part of the window.
12.
Click [OK].
13.
Click [Close].
Sending a Fax
Sending a Fax
• It is recommended that you call the receiver and confirm that they received the fax after sending important documents.
A fax number can contain 0 to 9, pause, " ", and " ".
If necessary, insert a pause in the fax number. The machine pauses briefly before it dials the digits following the pause. You can specify the length of the pause time in the [Pause Time] setting under fax transmission settings.
To use tone services on a pulse-dialing line, insert " " in the fax number. " " switches the dialing mode from pulse to tone temporarily.
If the machine is connected to a telephone network through a PBX, be sure to enter the outside line access number specified in [PBX Access Number] before the fax number.
• No separator characters or spaces can be entered before the fax number.
Selecting Transmission Mode
There are two transmission modes: Memory Transmission and Immediate Transmission.
Memory Transmission
In this mode, the machine scans several originals into memory and sends them all at once. This is convenient when you are in a hurry and want to take the document away from the machine. In this mode, you can send a fax to multiple destinations.
In Memory Transmission mode, a single job can contain up to 10 pages, and the maximum of 5 jobs (include PC Fax job) can be stored in the machine.
Immediate Transmission
In this mode, the machine scans the original and faxes it simultaneously, without storing it in memory. This is convenient when you want to send an original quickly. In this mode, you can only specify one destination.
77
6. Sending and Receiving a Fax
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select [Fax Features], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select [TX Settings], and then press the [OK] key.
4.
Press the [ ] or [ ] key to select [Immediate TX], and then press the [OK] key.
5.
Press the [ ] or [ ] key to select [Off], [On], or [Next Fax Only], and then press the [OK] key.
For Memory Transmission, select [Off].
For Immediate Transmission, select [On] or [Next Fax Only].
6.
Press the [ ] key to return to the initial screen.
Basic Operation for Sending a Fax
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
78
CXP104
2.
Place the original on the exposure glass or in the ADF.
Sending a Fax
3.
Enter the fax number using the number keys.
If the machine is connected to a telephone network through a PBX, be sure to enter the outside line access number specified in [PBX Access Number] before the fax number.
4.
Press the [Start] key.
CXP103
Depending on the machine's settings, you may be prompted to enter the fax number again if you manually entered the destination fax number. If the fax numbers do not match, go back to Step 3.
When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to scan the subsequent pages of the original.
5.
If you have more originals to scan, press the [1] key within 60 seconds, place the next original on the exposure glass, and then press the [OK] key. Repeat this step until all originals are scanned.
6.
When all originals have been scanned, press the [2] key to start sending the fax.
• If Memory Transmission mode is enabled, the machine's memory may become full while scanning the originals. If this happens, the screen prompts you to cancel the transmission or to send only the pages that have been scanned successfully.
• When using the exposure glass for Immediate Transmission, you can only send one page at a time.
Canceling a fax
Follow the procedure below to cancel sending a fax.
When in Memory Transmission mode
If you cancel sending a fax while the machine is scanning the original, the machine will not send the document.
If you cancel sending a fax during transmission, the fax transmission process is canceled immediately. In this case, an error is displayed on the other party's machine.
79
6. Sending and Receiving a Fax
When in Immediate Transmission mode
If you cancel sending a fax while the machine is scanning the original, the fax transmission process is canceled immediately. In this case, an error is displayed on the other party's machine.
1.
Press the [Clear/Stop] key.
80
CXP102
2.
Press the [1] key.
To cancel sending a fax, press the [1] key (1: Yes). To continue sending a fax, press the [2] key (2:
No).
• If you cancel sending a fax while broadcasting, only the fax to the current destination is canceled.
The fax will be sent to the subsequent destinations as normal.
• Using [Del. TX Standby File] in [Fax Features], you can delete files waiting to be sent. Select [Delete
File] to delete the corresponding file. You can also delete a file currently being sent. Select [Delete
All Files] to delete all files waiting to be sent. This will not affect the file currently being sent.
Specifying the Fax Destination
Other than entering the destination fax number using the number keys, you can specify destinations using the following functions:
• Using Speed Dial
• Using the Redial function
• Using the Broadcast function
Specifying the destination using Speed Dial
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
Sending a Fax
CXP104
2.
Place the original on the exposure glass or in the ADF.
3.
Press the [Speed Dial] key.
CXP106
4.
Enter the Speed Dial number using the number keys, and then press the [OK] key.
5.
Press the [Start] key.
CXP103
When you place original on the exposure glass and Memory Transmission mode is enabled, perform the following steps to scan the subsequent pages of the original.
6.
If you have more originals to scan, press the [1] key within 60 seconds, place the next original on the exposure glass, and then press the [OK] key. Repeat this step until all originals are scanned.
7.
When all originals have been scanned, press the [2] key to start sending the fax.
81
6. Sending and Receiving a Fax
Specifying the destination using the redial function
This function saves time when you are sending to the same destination repeatedly, as you do not have to enter the destination each time.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
CXP104
2.
Place the original on the exposure glass or in the ADF.
3.
Press the [ ] or [ ] key to select [Redial], and then press the [OK] key.
4.
Press the [Start] key.
82
CXP103
Specifying the destination using the broadcast function
You can send a fax to multiple destinations simultaneously.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
Sending a Fax
CXP104
2.
Place the original on the exposure glass or in the ADF.
3.
Add a destination by using one of the following methods:
To add a Speed Dial destination
1. Press the [Speed Dial] key.
CXP106
2. Select a destination using the number keys, and then press the [OK] key.
3. Press the [OK] key.
To add a manually-specified destination
1. Enter the destination fax number using the number keys.
2. Press the [OK] key.
4.
Go back to Step 3 to add further destinations.
5.
Press the [Start] key.
Useful Sending Functions
You can confirm the status of the other party's machine easily before sending a fax by using the On
Hook Dial function. If you have an extra telephone, you can talk and send a fax in one call.
83
6. Sending and Receiving a Fax
Sending a fax using On Hook Dial
The On Hook Dial function allows you to check the destination's status while listening to the tone from the internal speaker. This function is useful when you want to ensure that the fax will be received.
• The procedure differs depending on whether [Fax Mode] is set to [Easy Mode] or [Advanced
Mode] in [TX Settings] in [Fax Features].
• To send faxes using the exposure glass, be sure to first remove any originals loaded in the ADF.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
CXP104
2.
Place the original on the exposure glass or in the ADF.
If [Fax Mode] is set to [Easy Mode], you cannot send faxes using the exposure glass.
3.
Press the [ID Card Copy/On Hook Dial] key.
84
CXP105
4.
Add a destination by using one of the following methods:
To add a Speed Dial destination
1. Press the [Speed Dial] key.
Sending a Fax
CXP106
2. Select a destination using the number keys, and then press the [OK] key.
To add a manually-specified destination
1. Enter the destination fax number using the number keys.
5.
If you hear a high pitched tone, press the [Start] key.
CXP103
If [Fax Mode] is set to [Easy Mode], Step 6 does not apply.
6.
If the original is placed on the exposure glass, press the [1] key (1: TX).
Sending a fax after a conversation
An external telephone allows you to send a fax after finishing your conversation, without having to disconnect and redial. This function is useful when you want to ensure that the fax will be received.
• The procedure differs depending on whether [Fax Mode] is set to [Easy Mode] or [Advanced
Mode] in [TX Settings] in [Fax Features].
• To send faxes using the exposure glass, be sure to first remove any originals loaded in the ADF.
1.
Place the original on the exposure glass or in the ADF.
If [Fax Mode] is set to [Easy Mode], you cannot send faxes using the exposure glass.
2.
Pick up the handset of the external telephone.
85
6. Sending and Receiving a Fax
3.
Specify the destination using the external telephone.
4.
When the other party answers, ask them to press their fax start button.
5.
Press the [Start] key.
CXP103
If [Fax Mode] is set to [Easy Mode], proceed to Step 7.
6.
If the original is placed on the exposure glass, press the [1] key (1: TX).
7.
Replace the handset.
Specifying the Scan Settings
Adjusting image density
There are five image density levels. The darker the density level, the darker the printout.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
86
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Density], and then press the
[OK] key.
Sending a Fax
3.
Press the [ ] or [ ] key to select the density level or [Erase Background], and then press the [OK] key.
4.
Press the [ ] key to return to the initial screen.
• To apply the specified setting to all jobs, not just the current one, specify [Density] in [Fax Features].
Specifying the resolution
Standard
Select this when the original is a printed or typewritten document with normal-sized characters.
Detail
Select this when the original is a document with small print.
Photo
Select this when the original contains images such as photographs or shaded drawings.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
CXP104
2.
Press the [ ] or [ ] key in the standby mode screen to select [Resolution], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select the resolution settings, and then press the [OK] key.
4.
Press the [ ] key to return to the initial screen.
87
88
6. Sending and Receiving a Fax
Using the Fax Function from a Computer (PC
FAX)
This section describes how to use the fax function of the machine from a computer.
You can send a document directly from a computer through this machine to another fax machine, without printing the document.
Basic Operation for Sending Faxes from a Computer
This section describes the basic operation for sending faxes from a computer.
You can select a destination from the PC FAX address book or enter a fax number manually. You can send faxes to up to 100 destinations at one time. (However, if [Attach a Cover Sheet] on the [Cover
Sheet] tab is checked and [Use Address Book] in the [To:] list is selected, you can send faxes to up to five destinations at a time.)
The procedure in this section is an example based on Windows 7.
• Using PC FAX, you can send up to ten pages (including the cover sheet) at a time.
1.
Open the file you want to send.
2.
On the [File] menu, click [Print...].
3.
Select the PC FAX driver as the printer, and then click [Print].
4.
Specify a destination.
• To specify a destination from the PC FAX address book:
You can click the [Address Book] tab and select from three previously-used address books the
[Address Book File Path:] list. Also, you can click [Browse...] to download the address book
(CSV file). Select a destination in the [Address List:], and then click [Set as Destination].
Repeat this step to add more destinations.
• To enter a fax number directly:
Click the [Specify Destination] tab, and enter a fax number (up to 40 digits) in [Fax Number:], and then click [Set as Destination].
Repeat this step to add more destinations.
5.
If you want to attach a fax cover sheet, click [Cover Sheet] tab.
6.
Click [Send].
• For details, see the PC FAX driver Help.
Using the Fax Function from a Computer (PC FAX)
• A fax number can contain 0 to 9, "P" (pause), "T" (tone), " ", and " ".
• To use tone services on a pulse-dialing line, insert "T" in a fax number. "T" switches the dialing mode from pulse to tone temporarily.
• To delete an entered destination, select the destination in [List of Destinations:], and then click
[Delete from List].
Canceling a fax
You can cancel sending a fax using either the machine's control panel or your computer, depending on the status of the job.
Canceling while the machine is receiving a fax from the computer
If the machine is shared by multiple computers through a print server, be careful not to cancel another user's fax.
1.
Double-click the printer icon on the task bar of your computer.
2.
Select the print job you want to cancel, click the [Document] menu, and then click
[Cancel].
Canceling a fax using the control panel
Cancel the fax using the control panel.
1.
Make sure that the fax mode screen is displayed.
When the copier mode screen is displayed, press the [Copy/Facsimile] key to switch to the fax mode screen.
2.
Press the [Clear/Stop] key.
3.
Press the [1] key.
To cancel sending a fax, press the [1] key (1: Yes). To continue sending a fax, press the [2] key (2: No).
Configuring Transmission Settings
This section describes how to configure transmission settings in the PC FAX driver's properties.
Properties are set separately for each application.
1.
On the [File] menu, click [Print...].
2.
Select the PC Fax driver as the printer, and then click a button such as [Preferences].
PC FAX driver properties dialog box appears.
3.
Configure settings as necessary, and then click [OK].
89
90
6. Sending and Receiving a Fax
Configuring the PC FAX Address Book
This section describes the PC FAX address book. Configure the PC FAX address book on the computer.
The PC FAX address book allows you to specify PC FAX destinations quickly and easily.
The PC FAX address book can contain up to 100 entries, including individual destinations and groups of destinations.
Opening the PC FAX address book
This section describes how to open the PC FAX address book.
1.
On the [Start] menu, click [Devices and Printers].
2.
Right-click the PC FAX driver icon, and then click [Printing Preferences...].
3.
Click [Edit Address Book...].
Registering destinations
This section describes how to register destinations in the PC FAX address book.
1.
Open the PC FAX address book.
2.
Enter the destination information.
You must enter a contact name and fax number.
3.
Click [Add].
The destination is added to the destination list.
To change the registered information, select the destination you want to change, and then change the information. After this, click [Update].
4.
Click [OK].
5.
If you make changes to a destination, a confirmation message appears. To save the changes, click [Yes].
Registering groups
This section describes how to register groups of destinations.
A group can contain up to 100 individual destinations.
1.
Open the PC FAX address book.
2.
Click [Edit Group...].
3.
Click [New...].
Using the Fax Function from a Computer (PC FAX)
4.
Enter the group name, and then click [OK].
Select the destination you want to include in the group from the [Address List:] area, and then click
[Add to Group].
To delete a destination from a group, select the destination you want to delete from [Group
Members List:], and then click [Delete Member].
5.
Click [OK].
6.
Click [OK].
7.
If you make changes to a destination, a confirmation message appears. To save the changes, click [Yes].
Editing a Fax Cover Sheet
This section describes how to edit a fax cover sheet in the PC FAX driver's properties.
1.
On the [File] menu, click [Print...].
2.
Select the PC FAX driver as the printer, and then click [Print].
3.
Click [Cover Sheet] tab.
4.
Configure settings as necessary.
91
92
6. Sending and Receiving a Fax
Receiving a Fax
• When receiving an important fax, we recommend you confirm the contents of the received fax with the sender.
• The maximum number of fax pages that can be received and stored in the machine’s memory is
100 pages (50 jobs).
• An external telephone is required to use this machine as a telephone.
• Only A4, Letter, or Legal size paper can be used for printing faxes.
Selecting Reception Mode
The reception modes are as follows:
When using the machine only as a fax machine
• Auto mode
In this mode, the machine automatically answers all incoming calls in fax reception mode.
When using the machine with an external phone
• Manual mode
In this mode, you must answer calls with an external telephone. If a call is a fax call, you have to start the fax reception manually.
• Auto mode
In this mode, the machine automatically answers all incoming calls in fax reception mode.
You can answer the call before the machine switches to the fax reception mode by picking up the external phone's handset while the phone is ringing. If you hear a fax calling tone or no sound, receive the fax manually.
Receiving a Fax
1.
Press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] keys to select [Fax Features], and then press the [OK] key.
3.
Press the [ ] or [ ] keys to select [RX Settings], and then press the [OK] key.
4.
Press the [ ] or [ ] keys to select [Switch RX Mode], and then press the [OK] key.
5.
Press the [ ] or [ ] keys to select the reception mode, and then press the [OK] key.
6.
Press the [User Tools] key to return to the initial screen.
Receiving a fax in Manual mode
• To receive faxes, be sure to first remove any originals loaded in the ADF.
• The procedure differs depending on whether [Fax Mode] is set to [Easy Mode] or [Advanced
Mode] in [TX Settings] in [Fax Features].
1.
Pick up the handset of the external telephone to answer the call.
2.
When you hear a fax calling tone or no sound, switch to fax mode using the [Copy/
Facsimile] key, and then press the [Start] key.
CXP103
If [Fax Mode] is set to [Easy Mode], proceed to Step 4.
93
94
6. Sending and Receiving a Fax
3.
Press the [3] key.
To receive a fax, press the [3] key. (3: RX)
4.
Replace the handset.
Receiving a fax in Auto mode
When the reception mode is set to Auto mode, the machine automatically answers all incoming calls in fax reception mode.
• You can specify how many times the external phone rings before the machine starts to receive a fax by [Number of Rings] in [RX Settings] in [Fax Features].
• You can answer the call before the machine switches to the fax reception mode by picking up the external phone's handset while the phone is ringing. If you hear a fax calling tone or no sound, receive the fax manually.
Lists/Reports Related to Fax
Lists/Reports Related to Fax
The lists and reports related to the fax function are as follow:
• Fax Journal
Prints a fax transmission and reception journal for the last 100 jobs.
• TX Status Report
Prints out the latest Transmission result.
• TX Standby File List
Prints a list of unsent fax jobs remaining in the machine's memory.
• Power Failure Report
Prints a report when the machine's power has been interrupted while sending or receiving a fax, or images stored in the machine's memory have been lost due to the machine being turned off for a prolonged period of time.
• Fax Speed Dial List
Prints a list of Speed Dial entries.
• PC FAX Error Report
Prints any errors that occur during transmission of jobs from the computer to the machine.
95
96
6. Sending and Receiving a Fax
7. Configuring the Machine Using the
Control Panel
Basic Operation
1.
If you want to configure the machine's system settings, press the [User Tools] key.
CXP101
2.
Press the [ ] or [ ] key to select the settings you want to use.
The machine’s default settings are grouped into the following six categories:
• [System Settings], [Printer Features], [Copier Features], [Fax Features], [Address Book], [Print
List/Report].
3.
To confirm setting items and values displayed, press the [OK] key.
4.
To go back to the previous item, press the [ ] key.
• To return to the initial screen, press the [ ] key the same amount of times as the number of selected items.
97
98
7. Configuring the Machine Using the Control Panel
Copier Features Settings
Sort
Configures the machine to sort the output pages into sets when making multiple copies of a multipage document (P1, P2, P1, P2...).
Default: [Off]
• On
• Off
Original Type
Specifies the original type to optimize the copy quality.
Default: [Text/Photo]
• Text
Select this when the original contains only text and no photographs or images.
• Photo
Select this when the original contains photographs or images. Use this mode for the following types of original:
• Photographs
• Text/Photo
Select this when the original contains both text and photographs or images.
Density
• Pages that are entirely or mainly composed of photographs or images, such as magazine pages.
Specifies the image density for photocopying.
Default:
•
•
(Lightest)
•
•
•
Reduce/Enlarge
(Darkest)
Specifies the percentage by which copies are enlarged or reduced.
Default: [100%]
(mainly Europe and Asia)
Copier Features Settings
50%, 71% A4 A5, 82% B5 JIS A5, 93%, 122% A5 B5 JIS, 141% A5 A4, 200%,
Zoom: 25-400%
(mainly North America)
50%, 65% LT HLT, 78% LG LT, 93%, 129% HLT LT, 155% HLT LG, 200%, Zoom:
25-400%
Combine
Select this to photocopy two or four pages of an original onto a single sheet of paper.
Default: [Off]
• Off
• 2 on 1
• Portrait
• Landscape
• 4 on 1
• Portrait: L to R
• Portrait: T to B
• Landscape: L to R
• Landscape: T to B
For details, see page 56 "Combining Multiple Pages".
2 Sided Copy
Sets the machine to make 2-sided copies by copying single-sided documents onto the front and back sides of each sheet.
Default: [Off]
• Off
• Top to Top
• Portrait
• Landscape
• Top to Bottom
• Portrait
• Landscape
For details, see page 62 "Making 2-sided Copies".
Toner Saving
Reduces toner consumption when printing. When this setting is enabled, print quality may be degraded.
Default: [Off]
99
100
7. Configuring the Machine Using the Control Panel
• Off
• On
Fax Features Settings
Fax Features Settings
TX Settings
Immediate TX
Sets the machine to send a fax immediately when the original is scanned.
Default: [Off]
• Off
Select this when using Memory Transmission.
• On
Select this when using Immediate Transmission.
• Next Fax Only
Select this when using Immediate Transmission for the next transmission only.
Resolution
Specifies the resolution to use for scanning originals.
Default: [Standard]
• Standard
Select this when the original is a printed or typewritten document with normal-sized characters.
• Detail
Select this when the original is a document with small print.
• Photo
Select this when the original contains images such as photographs or shaded drawings.
Density
Specifies the image density to use for scanning originals.
[Erase Background] is not available, when [Resolution] is set to [Photo].
Default: [Erase Background]
(Lightest)
•
•
•
•
• (Darkest)
• Erase Background
101
102
7. Configuring the Machine Using the Control Panel
Pause Time
Specifies the length of pause time when a pause is inserted between the digits of a fax number.
Default: 3 seconds
• 1 to 15 seconds, in 1 second increments
Auto Redial
Sets the machine to redial the fax destination automatically when the line is busy or a transmission error occurs.
Default: [On]
• Off
• On
Print Fax Header
Sets the machine to add a header to every fax you send. The header includes the current date and time, user fax name and number, Session number, and page information.
Default: [On]
• Off
• On
Fax Mode
You can simplify the procedure for sending and receiving faxes by disabling the use of the exposure glass. If originals are loaded in the ADF, you can fax them using the ADF in either mode by pressing the [Start] key.
Default: [Advanced Mode]
• Easy Mode
If you select [Easy Mode], you can receive faxes by pressing the [Start] key. The exposure glass cannot be used in this mode.
• Advanced Mode
If you select [Advanced Mode], you can specify whether to send or receive faxes after pressing the [Start] key.
RX Settings
Switch RX Mode
Specifies the reception mode.
Default: [Auto]
• Auto
The machine automatically answers all incoming calls in fax reception mode.
• Manual
Fax Features Settings
The machine rings when it receives incoming calls. The machine receives faxes only when you manually operate the machine to receive faxes.
Auto Reduction
Sets the machine to reduce the size of a received fax if it is too large to print on a single sheet of paper.
Note that the machine only reduces the size down to maximum by 74%. If further reduction is required to fit the fax on a single sheet, it will be printed on separate sheets without being reduced.
Default: [On]
• Off
• On
Sort
Begins printing from the last page when the data has been received within the memory.
Default: [Off]
• Off
• On
Number of Rings
Specifies how many times the external telephone must rings before the machine starts to receive a fax when [Switch RX Mode] is set to [Auto].
Default: 3 times
• 3 to 5 times, in increments of 1
If you have set [Country Code] to [Japan], you can specify it from 1 to 5 times. The default is 1 times.
Add Footer
Sets the machine to add a footer to every fax you receive.
Default: [On]
• Off
• On
Del. TX Standby File
Deletes unsent fax jobs remaining in the machine's memory.
This function is only performed when selected.
• Delete File
To delete a fax job, select the job you want to delete.
• Delete All Files
To delete all fax jobs.
103
104
7. Configuring the Machine Using the Control Panel
Comm. Settings
ECM Transmission
Sets the machine to automatically resend parts of the data that are lost during transmission.
Default: [On]
• Off
• On
ECM Reception
Sets the machine to automatically receive parts of the data that are lost during reception.
Default: [On]
• Off
• On
Dial Tone Detect
Sets the machine to automatically detect a dial tone before dialing the destination.
• Detect
• Do not Detect
The default depends on the [Country Code] setting.
Transmission Speed
Specifies the transmission speed for the fax modem.
Default: [33.6 Kbps]
• 33.6 Kbps
• 14.4 Kbps
• 9.6 Kbps
• 7.2 Kbps
• 4.8 Kbps
• 2.4 Kbps
Reception Speed
Specifies the reception speed for the fax modem.
Default: [33.6 Kbps]
• 33.6 Kbps
• 14.4 Kbps
• 9.6 Kbps
• 7.2 Kbps
• 4.8 Kbps
Fax Features Settings
• 2.4 Kbps
Dial/Push Phone
Specifies the line type of the telephone line.
To configure this setting, contact your telephone company and select the setting based on your telephone line. Selecting the wrong setting may result in transmission errors.
If you have set [Country Code] to [Australia], [New Zealand] or [Singapore], [Dial/Push
Phone] does not appear because the default is [Push Phone].
Default: [Push Phone]
• Push Phone
• Dial Phone (10PPS)
• Dial Phone (20PPS)
[Dial Phone (20PPS)] appears only if [Country Code] is set to [Japan] or [Thailand].
PSTN / PBX
Sets the machine to connect to a public switched telephone network (PSTN) or a private branch exchange (PBX).
Default: [PSTN]
• PSTN
• PBX
PBX Access Number
Specifies the dial number to access the external line when the machine is connected to a PBX.
Make sure that this setting matches your PBX settings. Otherwise, you may not be able to send faxes to external destinations.
Default: 9
• 0 to 999
Fax No. Confirmation
If this setting is enabled, when trying to send a fax by manually entering a fax number, the user will be prompted to re-enter the number for confirmation. If the numbers do not match, the fax cannot be sent.
Default: [Off]
• Off
• On
Report Print Set.
TX Status Report
Sets the machine to print a transmission report automatically after a fax transmission.
Default: [Error: With Image]
105
106
7. Configuring the Machine Using the Control Panel
• Error Only
Prints a report when a transmission error occurs.
• Error: With Image
Prints a report with an image of the original when transmission error occurs.
• Every TX
Prints a report for every fax transmission.
• EveryTX: With Image
Prints a report with an image of the original for every fax transmission.
• Do not Print
Fax Journal
Sets the machine to print a fax journal automatically for every 100 fax jobs (both sent and received).
Default: [Auto Print]
• Auto Print
• Do not Auto Print
PC FAX Error Report
Sets the machine to print PC FAX error reports automatically.
Default: [Auto Print]
• Auto Print
• Do not Auto Print
Address Book Settings
Address Book Settings
Fax Speed Dial Dest.
Fax numbers and names can be registered in the speed dial list. Up to 100 entries can be registered.
For details, see page 74 "Registering Fax Destinations".
107
108
7. Configuring the Machine Using the Control Panel
System Settings
Tray Paper Settings
Paper Size
Specifies the paper size.
Default:
(mainly Europe and Asia)
[A4]
(mainly North America)
[LT (8 1 /
2
× 11)]
• A4, B5 JIS, A5, B6 JIS, A6, LG ( 8 1/2 x14), LT (8 1/2 x 11), HLT (5 1/2 x 8 1/2),
EXE (7 1/4x10 1/2), 16K (197x273mm), 16K (195x270mm), 16K (184x260mm),
F/GL (8 x 13), Foolscap (8 1/2 x 13), Folio (8 1/4 x 13), Custom
Paper Type
Specifies the paper type.
Default: [Plain Paper]
• Plain Paper, Recycled Paper, Thin Paper, Thick Paper
Adjust Sound Volume
Specifies the volume of the sounds produced by the machine.
Select the setting for each item from [Off], [Low], [Middle], or [High].
Panel Key Sound
Specifies the volume of the beep sound when a key is pressed.
Default: [Middle]
Alarm Volume
Specifies the volume of the alarm sound when an operation error occurs.
Default: [Middle]
On Hook Mode
Specifies the volume of the sound from the speaker during On Hook mode.
Default: [Middle]
Copy Job End Tone
Specifies the volume of the beep sound when a copy job is complete.
Default: [Off]
Copy Job Error Tone
Specifies the volume of the beep sound when a copy job error occurs.
Default: [Middle]
Print Job End Tone
Specifies the volume of the beep sound when a print job is complete.
Default: [Off]
Print Job Error Tone
Specifies the volume of the beep sound when a print job error occurs.
Default: [Middle]
Scan Job End Tone
Specifies the volume of the beep sound when a scan job is complete.
Default: [Off]
Scan Job Error Tone
Specifies the volume of the beep sound when a scan job error occurs.
Default: [Middle]
Fax TX End Tone
Specifies the volume of the beep sound when a fax transmission is complete.
Default: [Middle]
Fax TX Error Tone
Specifies the volume of the beep sound when a fax transmission error occurs.
Default: [Middle]
Fax RX End Tone
Specifies the volume of the beep sound when a fax reception is complete.
Default: [Middle]
Fax RX Error Tone
Specifies the volume of the beep sound when a fax reception error occurs.
Default: [Middle]
Set Date/Time
Set Date
Sets the date of the machine’s internal clock.
• Year: 2000 to 2099
• Month: 1 to 12
• Day: 1 to 31
• Date Format: YYYY/MM/DD, MM/DD/YYYY, or DD/MM/YYYY
System Settings
109
7. Configuring the Machine Using the Control Panel
110
Set Time
Sets the time of the machine’s internal clock.
• Time format: 12-hour Format, 24-hour Format
• AM/PM stamp: AM, PM (for 12-hour Format)
• Hour: 0 to 23 (for 24-hour Format), or 1 to 12 (for 12-hour Format)
• Minute: 0 to 59
Program Fax Info.
Specifies the user information for sending a fax.
• Own Fax Number
Specifies the fax number of the machine using up to 20 characters, including 0 to 9, space, and "+".
• Own Name
Specifies the name of the machine using up to 20 characters.
Function Priority
Specifies the mode that is activated when the power is turned on.
Default: [Copier]
• Copier
• Facsimile
Energy Saver Mode
Sets the machine to enter Energy Saver Mode, Energy Saver Mode 1 or Energy Saver Mode 2, to reduce power consumption. The machine recovers from Energy Saver Mode when it receives a print job, prints a received fax, receives TWAIN scan directions from the computer, or when any key is pressed.
Energy Saver Mode 1
The machine enters Energy Saver Mode 1 if the machine has been idle for about 30 seconds.
It takes less time to recover from Energy Saver Mode 1 than from power-off state or Energy
Saver Mode 2, but power consumption is higher in Energy Saver Mode 1 than in Energy
Saver Mode 2.
Default: [Off]
• Off
• On
Energy Saver Mode 2
The machine enters Energy Saver Mode 2 after the period of time specified for this setting has passed. The machine consumes less power in Energy Saver Mode 2 than in Energy Saver
Mode 1, but it takes longer to recover from Energy Saver Mode 2 than from Energy Saver
Mode 1.
System Settings
Default: [1 minute]
The time can be set from 1 to 240 minutes.
Language
Specifies the language used on the screen and in reports.
Default: [English]
• English, German, French, Italian, Spanish, Dutch, Swedish, Norwegian, Danish, Finnish,
Portuguese, Czech, Hungarian, Polish, Russian, Portuguese (BR), Turkish
Country Code
Selects the country in which the machine is used. The country code you specify determines the time and date display format and the default values of the fax transmission-related settings.
Make sure to select the country code correctly. Selecting a wrong country code may cause failures in fax transmissions.
Default: [USA]
Fixed USB Port
Specifies whether the same driver can be used for multiple machines or not under USB connection.
Default: [Off]
• On
The same driver you have installed on your computer can be used with any machine other than the one originally used for installation as long as the machine is the same model.
• Off
You must install the driver separately for individual machines, because a machine that is not the original will be recognized as a new device upon USB connection.
Print Cartridge
Displays information about consumables. This information is displayed only if [Toner End Option] has been set to [Stop Printing].
• (New)
•
•
•
•
• (Needs replacing)
If [Toner End Option] is set to [Continue Printing], "**" is displayed instead of the indicator above.
Low Humidity Mode
When the machine is used in a low humidity environment, black stripes with a few millimeters width may appear. Selecting [On] should prevent such black stripes from appearing.
111
112
7. Configuring the Machine Using the Control Panel
Default: [Off]
• On
• Off
Registration
Adjusts the position of the input tray. Adjust the value by using the [ ] or [ ] key.
To check the registration, print a test page.
Default: 0
• Horizontal (-6 to +6 mm, in 1 mm increments)
• Vertical (-6 to +6 mm, in 1 mm increments)
Adjust Image Density
Adjusts the density of printing.
Default:
•
•
(Lightest)
•
•
•
•
•
Toner End Option
(Darkest)
This setting is used to monitor the toner level.
Default: [Stop Printing]
• Stop Printing
Monitoring the toner level is enabled. The remaining toner level can be checked in the control panel and on the Smart Organizing Monitor.
• Continue Printing
The machine no longer monitors the toner level. Even when the toner runs out, printing will continue and no messages will be displayed.
• For details about print cartridge and toner, see page 151 "Notes About the Toner".
Reset Settings
• Reset All Settings
Resets all settings to the factory default, except for the language, date and time, and fax
Speed Dialing settings.
• Clear Address Book
Deletes all fax speed dial entries.
System Settings
113
7. Configuring the Machine Using the Control Panel
Printing Lists/Reports
Printing the Configuration Page
1.
Press the [User Tools] key.
114
CXP101
2.
Press the [ ] or [ ] key to select [Print List/Report], and then press the [OK] key.
3.
Press the [ ] or [ ] key to select types of report, and then press the [OK] key.
Types of Report
• When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, F/GL, Foolscap, Folio, or Legal.
Configuration Page
Prints the machine’s general information and current configuration.
Test Page
Checks the results of print position adjustment.
Fax Journal
Prints a fax transmission and reception journal for the last 100 jobs.
TX Status Report
Prints the latest transmission report.
TX Standby File List
Prints a list of unsent fax jobs remaining in the machine's memory.
Fax Speed Dial List
Prints a list of Speed Dial entries.
Printer Features Settings
Printer Features Settings
I/O Timeout
Timeout: USB
Specifies how many seconds the machine waits for print data and if the data is interrupted while being sent from the computer via USB. If the machine does not receive any data within the specified time, the machine only prints the data it has received.
Default: [60 sec.]
• Off
• 15 sec.
• 60 sec.
• 300 sec.
Auto Continue
Sets the machine to ignore errors on paper size or type and continue printing. The printing stops temporarily if an error is detected, and resumes automatically after the specified time depending on the settings specified in the control panel. If [Auto Continue] is set to [0 sec.], the machine continues printing and does not display the error message.
Default: [0 sec.]
• Off
• 0 sec.
• 10 sec.
• 30 sec.
Sub Paper Size
Sets the machine to print onto paper of another size if the specified paper is not loaded in tray.
Alternative sizes are preset to A4 and Letter.
Default: [On]
• On
• Off
115
116
7. Configuring the Machine Using the Control Panel
8. Configuring the Machine Using
Smart Organizing Monitor
Checking the System Information
The state and status information of the machine can be checked using Smart Organizing Monitor.
Checking the Status Information
1
3
4
2
CXP115
1. Image area
Displays the status of this machine with an icon.
2. Status area
• Paper Size
Displays the paper size configured on the machine.
• Paper Type
Displays the paper type configured on the machine.
• Toner
The remaining toner level is displayed in ten levels, when [Toner End Option] has been set to [Stop
Printing]. If [Toner End Option] has been set to [Continue Printing], however, "**" is displayed because the remaining toner level is not monitored.
• Counter
117
118
8. Configuring the Machine Using Smart Organizing Monitor
Displays the number of pages that have been printed by the machine.
3. Select Device area
Displays the name of the selected model.
4. Message area
Displays the status of this machine with a message.
For details about error messages, see page 147 "Error and Status Messages Appear on the Smart
Printing the Configuration Page or Test Page
• When printing the test page, set the paper size to A4 or Letter. When printing other reports, set the paper size to A4, Letter, F/GL, Foolscap, Folio, or Legal.
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [User Tool] tab, select [Test Page] or [Configuration Page] in the [List / Test:] list.
7.
Click [Print].
Configuring the Machine Settings
Configuring the Machine Settings
Smart Organizing Monitor is used to modify the machine’s settings.
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [User Tool] tab, click [Printer Configuration].
7.
Change the settings if necessary.
8.
Click [OK].
9.
Click [Close].
Tab Settings
This section provides a tab-by-tab overview of the machine settings that can be modified using Smart
Organizing Monitor. For more information on each setting item, see the Smart Organizing Monitor
Help.
System tab
• Register custom paper sizes.
• Adjust the printing position or density to improve the printing quality when printed results are not satisfactory.
• Enable or disable Energy Saver Mode, and specify the amount of time that will elapse before switching to it.
• Update the machine firmware.
Fax tab
• Specify the fax name and number of the machine.
• Register, edit, and delete speed dial entries.
119
120
8. Configuring the Machine Using Smart Organizing Monitor
Updating the Firmware
• To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any damages whatsoever arising out of failures of this software, losses of documents or data, or the use or non-use of this software and operation manuals provided with it.
• The company shall also not be held liable for any disputes between the customer and third parties resulting from any use or loss of use of this software.
• To make sure that a firmware update has successfully completed, print the configuration page before and after the update.
• Make sure to never disconnect the USB cable during a firmware update.
• Disconnect any unnecessary cables from the machine when running a firmware update.
• If necessary, modify power management settings on your computer in advance so that the computer will not enter standby or sleep mode when during a firmware update.
• Download the firmware from the manufacturer's Web site.
To update the firmware, use the Smart Organizing Monitor from Windows.
1.
On the [Start] menu, click [All Programs].
2.
Click [Smart Organizing Monitor for SP xxx Series].
3.
Click [Smart Organizing Monitor for SP xxx Series Status].
4.
If the machine you are using is not selected, click [Select Device...], and then select the machine's model.
5.
Click [OK].
6.
On the [User Tool] tab, click [Printer Configuration].
7.
On the [System] tab, click [Printer Firmware Update...].
8.
Click [OK].
9.
Specify the location of the DWN file, and then click [Open].
10.
After a message is displayed on the Smart Organizing Monitor to indicate that the firmware update has completed, turn the machine's power Off and then On again.
9. Maintaining the Machine
Replacing the Print Cartridge
• If “Out of Toner / Print Cartridge” is displayed in the control panel, replace the print cartridge by following the procedure described below. However, this message will not be displayed if [Toner
End Option] has been set to [Continue Printing]. Replace the print cartridge if the printed image becomes pale or blurred.
• Store print cartridges in a cool dark place.
• Actual printable numbers vary depending on image volume and density, number of pages printed at a time, paper type and size, and environmental conditions such as temperature and humidity.
Toner quality degrades over time.
• For good print quality, the manufacturer recommends that you use genuine toner from the manufacturer.
• The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products.
1.
Open the maintenance cover.
2.
Hold the grips of the print cartridge, and then pull it out of the machine.
CXP007
3.
Take the new print cartridge out of the box, and then take it out of the bag.
4.
Hold the print cartridge and shake it from side to side five or six times.
Shake the print cartridge horizontally in the direction. The first few printed pages may appear blurred or smeared if the cartridge has not been shaken properly.
121
122
9. Maintaining the Machine
5.
Hold the grips of the print cartridge, and then insert it into the machine until it stops.
6.
Close the maintenance cover.
CXP008
Cautions When Cleaning
Cautions When Cleaning
Clean the machine periodically to maintain high print quality.
Dry wipe the exterior with a soft cloth. If dry wiping is not sufficient, wipe with a soft, damp cloth that has been wrung out thoroughly. If you still cannot remove the stain or grime, use a neutral detergent, wipe over the area with a thoroughly-wrung damp cloth, and then dry wipe the area and allow it to dry.
• To avoid deformation, discoloration, or cracking, do not use volatile chemicals, such as benzine and thinner, or spray insecticide on the machine.
• If there is dust or grime inside the machine, wipe with a clean, dry cloth.
• You must disconnect the plug from the wall outlet at least once a year. Clean away any dust and grime from the plug and outlet before reconnecting. Accumulated dust and grime pose a fire hazard.
• Do not allow paper clips, staples, or other small objects to fall inside the machine.
123
9. Maintaining the Machine
Cleaning the Inside of the Machine
1.
Open the maintenance cover.
2.
Hold the grips of the print cartridge, and then pull it out of the machine.
CXP007
3.
Use a cloth to wipe the inside of the machine toward and away from yourself.
CXP032
Wipe carefully so as not to touch any protrusions inside the machine.
4.
Hold the grips of the print cartridge, and then insert it into the machine until it stops.
124
5.
Close the maintenance cover.
CXP008
Cleaning the Exposure Glass
Cleaning the Exposure Glass
1.
Lift the exposure glass cover.
Be careful not to hold the input tray when lifting the exposure glass cover, for the tray might be damaged.
2.
Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
CXP051
125
126
9. Maintaining the Machine
Cleaning the Auto Document Feeder
1.
Lift the ADF.
Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.
2.
Clean the parts indicated with arrows with a soft damp cloth and then wipe the same parts with a dry cloth to remove any remaining moisture.
CXP052
10. Troubleshooting
Common Problems
This section describes how to troubleshoot common problems that may occur while operating the machine.
Problem
Pages are not printed.
Strange noise is heard.
Possible cause
The machine does not turn on.
The power cord is not connected properly.
Solution
• Make sure that the power plug is firmly inserted into the wall outlet.
• Make sure that the wall outlet is not defective by connecting another working device.
Reconnect the USB cable.
The USB cable is not connected correctly.
The consumable is not properly installed.
Confirm that the consumable is properly installed.
• If any of these problems persist, turn off the power, pull out the power cord, and contact your sales or service representative.
127
128
10. Troubleshooting
Paper Feed Problems
If the machine is operating but paper will not feed or paper jams occur frequently, check the condition of the machine and paper.
Problem
Paper does not feed smoothly.
Paper jams occur frequently.
Multiple sheets of paper are fed at one time.
Solution
• Use supported types of paper. See page 27 "Supported
• Load paper correctly, making sure that the paper guides
are properly adjusted. See page 32 "Loading Paper".
• If the paper is curled, straighten the paper.
• Take out the paper from tray and fan it well. Then, reverse the top and bottom of the paper, and put it in the tray.
• If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
• Avoid printing on both sides of paper when printing images that contain large areas of solid color, which consume a lot of toner.
• Use supported types of paper. See page 27 "Supported
• Load paper only as high as the upper limit markings on the paper guide.
• Fan the paper well before loading. Also make sure that the edges are even by tapping the stack on a flat surface such as a desk.
• Make sure that the paper guides are in the right position.
• Use supported types of paper. See page 27 "Supported
• Load paper only as high as the upper limit markings on the paper guide.
• Check that paper was not added while there was still some left in the tray.
Only add paper when there is none left in the tray.
Paper Feed Problems
Problem
Paper gets wrinkles.
The printed paper is curled.
Images are printed diagonally to the pages.
Solution
• Paper is damp. Use paper that has been stored properly.
• Paper is too thin. See page 27 "Supported Paper".
• If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
• Load the paper upside down in the paper tray.
• Paper is damp. Use paper that has been stored properly.
If there are gaps between the paper and the paper guides, adjust the paper guides to remove the gaps.
CER091
Removing Printing Jams
First, try removing the paper automatically. If this fails, remove it manually.
• Jammed paper may be covered in toner. Be careful not to get toner on your hands or clothes.
• Toner on prints made immediately after clearing a paper jam may be insufficiently fused and can smudge. Make test prints until smudges no longer appear.
• Do not forcefully remove jammed paper, as it may tear. Torn pieces remaining inside the machine will cause further jams and possibly damage the machine.
• Paper jams can cause pages to be lost. Check your print job for missing pages and reprint any pages that did not print out.
Automatically removing the paper jammed inside the machine
1.
Open and close the maintenance cover once.
The machine will then slowly eject the jammed paper. After the jammed paper is ejected, remove it.
129
10. Troubleshooting
CXP029
If the jammed paper is not ejected, open the maintenance cover again and remove jammed paper manually.
Removing paper manually
• Since the temperature around the guide is high, wait for it to cool before checking for jammed paper.
• After removing the paper, be sure to return the fusing pressure release lever to its original position.
• Be sure not to print with the fusing pressure release lever down.
1.
Pull out the jammed paper carefully.
130
CXP010
If you cannot find the misfed paper, look inside the machine.
2.
Open the maintenance cover.
3.
Hold the grips of the print cartridge, and then pull it out of the machine.
Paper Feed Problems
CXP007
4.
Push the Fusing Pressure Release Lever on the left down with your thumbs.
CXP014
5.
Pull out the misfed paper by holding both sides of paper. Be careful not to get toner dust on your hands or clothes.
CXP011
131
10. Troubleshooting
CXP012
6.
If it is difficult to remove the jammed paper out of the main unit, remove the jammed paper from the output tray side.
CXP013
7.
Hold the grips of the print cartridge, and then insert it into the machine until it stops.
132
CXP008
8.
Push the Fusing Pressure Release Lever on the left up with your thumbs.
9.
Close the maintenance cover.
Paper Feed Problems
Removing Scanning Jams
1.
Open the ADF cover.
CXP015
2.
Gently pull the jammed original to remove it. Be careful not to pull the original too hard, as it may rip.
3.
Close the ADF cover.
CXP017
CXP016
4.
Lift the ADF, and if there is original remaining in the ADF, gently pull the jammed original to remove it.
Be careful not to hold the input tray when lifting the ADF, for the tray might be damaged.
133
134
10. Troubleshooting
5.
Close the ADF.
CXP053
Print Quality Problems
Print Quality Problems
Checking the Condition of the Machine
If there is a problem with the quality of printing, first check the condition of the machine.
Possible Cause
There is a problem with the machine's location.
Solution
Make sure that the machine is on a level surface. Place the machine where it will not be subject to vibration or shock.
Unsupported types of paper is used. Make sure that the paper being used is supported by the
machine. See page 27 "Supported Paper".
The paper type setting is incorrect.
Make sure that the paper type setting of the printer driver
matches the type of paper loaded. See page 27 "Supported
A non-genuine print cartridges is being used.
Non-genuine print cartridges reduce print quality and can cause malfunctions. Use genuine print cartridges only. See
An old print cartridges is being used. Print cartridges should be opened before their expiration date and used within six months of being opened.
The machine is dirty.
See page 121 "Maintaining the Machine", and clean the
machine as required.
135
136
10. Troubleshooting
Printer Problems
Problem
An error occurs.
A print job is canceled.
There is considerable delay between the print start command and actual printing.
The whole printout is blurred.
Solution
If an error occurs when printing, change the computer or printer driver settings.
• Check the printer icon name does not exceed 32 alphanumeric characters. If it does, shorten it.
• Check whether other applications are operating.
Close any other applications, as they may be interfering with printing. If the problem is not resolved, close unneeded processes too.
• Check that the latest printer driver is being used.
• Set I/O Timeout to a larger value than the current settings.
• Processing time depends on data volume. High volume data, such as graphics-heavy documents, take longer to process. Wait for a while.
• To speed up printing, reduce the printing resolution using the printer driver.
• Paper is damp. Use paper that has been stored properly.
See page 27 "Supported Paper".
• If you enable [Toner Save:], printing is generally less dense.
• Condensation may have collected. If rapid change in temperature or humidity occurs, use this machine only after it has acclimatized.
• Change the print quality settings.
Cannot print properly when using a certain application, or cannot print image data properly.
Some characters are printed faintly or not printed.
The paper size setting does not match the paper loaded.
Check whether the paper size specified on the machine matches that of the loaded paper.
Printer Problems
Print Positions Do Not Match Display Positions
If the position of items on the printed page differs from the position displayed on the computer screen, the cause may be one of the following.
Possible Cause Solution
Page layout settings are not configured properly. Check that the page layout settings are properly configured in the application.
The paper size setting does not match the paper loaded.
Check whether the paper size specified on the printer driver matches that of the loaded paper.
137
138
10. Troubleshooting
Copier Problems
Problem
Photocopied paper is blank.
Copied pages are too dark or too light.
Copied pages do not look the same as the originals.
Black spots appear when photocopying a photographic print.
A moire pattern is produced.
Solution
The original was placed with the front and back reversed.
See page 38 "Placing Originals".
Adjust the image density.
Select the correct scan mode according to the type of original.
The original may have stuck to the exposure glass due to high humidity.
Place the original on the exposure glass, and then place two or three sheets of white paper on top of it. Leave the exposure glass cover open when copying.
The original probably has heavily lined or dotted areas.
Switching the setting for image quality between [Photo] and
[Text/Photo] may eliminate the moire pattern.
Photocopied paper is dirty.
When copying from the exposure glass, the print area of the copy is out of alignment with the original.
The paper size setting does not match the paper loaded.
• Image density is too high.
Adjust the image density.
• Toner on the printed surface is not dry.
Do not touch printed surfaces immediately after copying.
Remove freshly printed sheets one by one, taking care not to touch printed areas.
• The scanning part is dirty.
• Before placing originals on the exposure glass, make sure that toner or correction fluid is dry.
Place the original copy side down, making sure that it is aligned to the rear left corner and pressed flat against the exposure glass.
Check whether the paper size specified on the machine matches that of the loaded paper.
Scanner Problems
Scanner Problems
Problem
The scanned image is too dark or too light.
Solution
The scanned image is dirty.
• The scanning part is dirty.
• Before placing originals on the exposure glass, make sure that toner or correction fluid is dry.
The scanned image is distorted or out of position.
The original was moved during scanning. Do not move the original during scanning.
The scanned image is upside down.
The original was placed upside down. Place the original in the
correct orientation. See page 38 "Placing Originals".
The scanned image is blank.
The original was placed with the front and back reversed.
Adjust the image density.
139
140
10. Troubleshooting
Fax Problems
When an error code appears on the fax journal or TX status report
The table below describes the meaning of error codes that appear under "Status" on the fax journal or TX status report, and what to do when a particular error code appears.
"X" indicates a number in an error code that appear differently depending on a specific situation.
Err:1)
Err:2)
Err:3)
Err:4)
Err:5)
Error Code Solution
The line was not connected correctly. The fax transmission did not finish successfully. There was a problem with either the transmission or reception.
• Check that the telephone line is properly connected to the machine.
• Disconnect the telephone line from the machine, and connect a standard telephone in its place. Check that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company.
• If the problem persists, contact your sales or service representative.
Dial tone could not be detected.
• Set [Dial Tone Detect] to [Do not Detect].
Dial fails when trying to send faxes.
• Confirm that the fax number you dialed is correct.
• Confirm that the destination is a fax machine.
• Confirm that the line is not busy.
• You may need to insert a pause between dial digits.
Press the [ID Card Copy/On Hook Dial] key after, for example, the area code.
• Confirm that [PSTN / PBX] under [Fax Features] is set properly for your connection method to the telephone
network. See page 101 "Fax Features Settings".
The [Clear/Stop] key has been pressed while transmitting/ receiving faxes. Send the fax again. When the error reoccurs even if the [Clear/Stop] key has not pressed, consult your service representative.
Fax Problems
When other problems occur
The table below describes how to troubleshoot problems that do not produce an error code.
Problem
Cannot send faxes.
Cannot receive faxes even when sending them is possible.
Cannot print received faxes.
Faxes you sent appear spotty or dirty when received.
A fax you sent appears blank when received.
Dirty spots may appear, or an image from the reverse side shows through copy received by the recipient.
Dial fails when trying to send faxes.
Solution
Confirm the error code, and then perform the appropriate procedure to resolve the problem.
• A print cartridge is empty. Replace the print cartridge.
See page 121 "Replacing the Print Cartridge".
• The input tray is empty. Load paper in the input tray.
• If fax reception mode is manual mode, you must
receive the fax manually. See page 92 "Receiving a
• The input tray is empty. Load paper in the input tray.
• The input tray does not contain paper of the right size.
Load paper of the right size in the input tray.
• The exposure glass or ADF is dirty. See page 126
"Cleaning the Auto Document Feeder".
• Before placing originals on the exposure glass, make sure that ink or correction fluid is dry.
The original was placed upside down. Place the original in
the correct orientation. See page 38 "Placing Originals".
Image density is too high. Adjust the image density.
Confirm the error code, and then perform the appropriate procedure to resolve the problem.
141
142
10. Troubleshooting
Error and Status Indicate on the Control Panel
Messages on the Screen
• If the "Service Call: SCXXX" appears, contact your sales or service representative.
Message
Misfeed: Stnd. Tray
Out of Paper
Misfeed: Inner/
Outer
Misfeed: ADF
Open Cov. Rmv.
Paper
Set Correct Size Ppr
Press Start to Print
Cover Open
Memory Overflow
Press Start or Stop
Cannot Print Fax
Change Paper Size
Causes
Paper has been jammed in the paper tray.
The input tray has run out of paper.
A paper jam has occurred in the machine.
An original has been jammed inside the ADF.
The paper for printing fax is not loaded.
A cover is open.
Memory has reached capacity during sort copy.
An appropriate size paper for printing faxes is not loaded.
Solutions
• Remove the jammed paper. See
• Load paper to the input tray. See
• Remove the jammed paper. See
page 128 "Paper Feed Problems".
• Remove jammed originals, and then
place them again. See page 128
• Check the originals are suitable for
scanning. See page 38 "Placing
• Press the [Start] key to begin printing, or press the [Clear/Stop] key to cancel the job.
• Load the appropriate size paper.
Close the maintenance cover completely.
If several originals are still to be scanned, it is recommended to start printing now, and copy the remaining originals separately. If originals are being scanned from the ADF, remove any remaining pages from the ADF.
Load A4, Letter, or Legal paper in the input tray.
Error and Status Indicate on the Control Panel
Message
Cannot Print Report
Change Paper Size
Not Set
Print Cartridge
Out of Toner
Print Cartridge
Toner Almost Empty
Print Cartridge
Cannot Print
Open Front Cover
On Hook
Connection Failed
Dial Failed
Causes
An appropriate size paper for printing Report is not loaded.
Solutions
Load the appropriate size paper.
The print cartridge has not been installed.
Reinstall the print cartridge. See page 121
"Replacing the Print Cartridge".
The machine has run out of the toner.
The print cartridge is almost empty.
Front cover is closed.
Replace the print cartridge. See page 121
"Replacing the Print Cartridge".
Prepare a new print cartridge.
Open the front cover completely.
The machine has been off-hook for an extended period of time.
The line could not be connected correctly.
The fax could not be sent.
Replace the handset.
• Check that the telephone line is properly connected to the machine.
• Disconnect the telephone line from the machine, and connect a standard telephone in its place. Check that you can make calls using the telephone. If you cannot make calls this way, contact your telephone company.
• Confirm that the fax number you dialed is correct.
• Confirm that the destination is a fax machine.
• Confirm that the line is not busy.
• You may need to insert a pause between dial digits. Press the [ID
Card Copy/On Hook Dial] key after, for example, the area code.
143
144
10. Troubleshooting
Message
TX Comm. Error
RX Comm. Error
Memory Overflow
1: TX 2: Cancel
RX Memory
Overflow
Causes
A transmission error occurred, and the fax could not be transmitted correctly.
A reception error occurred, and the fax could not be received correctly.
• If this occurs on the first page:
The machine's memory reached capacity while storing a fax in memory before transmission.
• If this occurs on the second or a later page:
Memory has reached capacity while scanning the second or later pages of the original when trying to send a fax in Memory
Transmission mode.
The memory has become full or the maximum number of receivable files has been reached during fax reception.
Solutions
• If the [Auto Redial] setting is enabled, the machine will redial the number and try again. If all attempts fail, or if the machine is in Immediate
Transmission mode, the fax will not be transmitted. Try the operation again.
• If possible, contact the sender of the fax and ask them to resend it.
• If this occurs on the first page:
Resend the fax in parts as several smaller individual faxes, or send at a lower resolution.
• If this occurs on the second or a later page:
Press the [1] key (TX) to send only the pages that have been scanned in memory, or press the [2] key
(Cancel) to cancel.
• The received fax was too large. Ask the sender to resend the document in parts as several smaller individual faxes, or to send at a lower resolution.
• If an error has occurred because of a problem such as lack of paper, paper jamming, or toner running out, correct the problem, and then finish printing the outstanding files.
• If there is a file waiting to be sent, complete the transmission or delete the file.
Error and Status Indicate on the Control Panel
Message
Memory Data Lost
Cancel Printing
I/O Timeout
Cannot Print
Memory Overflow
Paper Size Mismatch
Press Start or Stop
Paper Type
Mismatch
Press Start or Stop
Causes
The timeout period set in [I/O
Timeout] expires when printing is frequently interrupted by data from other ports, or when the print job is large and takes time for processing.
The data is too large or complex to print.
Solutions
Data in the memory was deleted due to a memory fault.
The machine prints Power Failure Report and recovers from the error automatically.
Set [I/O Timeout] to a larger value than the current setting. For details, see
page 115 "Printer Features Settings".
The paper size set for the document differs from the size of the paper.
Select [600 x 600 dpi] in [Resolution] to reduce the size of data. For details, see the
Printer Driver Help.
• Press the [Start] key to begin printing, or press the [Clear/Stop] key to cancel the job.
• If [Auto Continue] is set to [0 sec.], no error message appears.
The paper type set for the document differs from the type of the paper.
• Press the [Start] key to begin printing, or press the [Clear/Stop] key to cancel the job.
• If [Auto Continue] is set to [0 sec.], no error message appears.
Reconnect the USB cable properly, and then try the operation again.
Scan USB Disconnect The USB cable was disconnected while scanning from a computer.
Fax Job Memory
Over
The number of fax jobs in memory has reached the limit, so new jobs cannot be stored.
No Destination • No destination is registered in the selected
Speed Dial.
• You have attempted to redial, but there is no any redial data (history).
Wait until pending jobs have been transmitted or printed.
Enter the fax number manually.
145
146
10. Troubleshooting
Numbers Do not
Match
Message
Cannot Copy
Change Paper Size
Causes
"Fax No. Confirmation" is set to
"On", and the numbers entered for confirmation does not match the initially-entered numbers.
The paper for combine copy, duplex copy or ID Card copy is not loaded.
Solutions
Make sure the numbers match.
Load the appropriate size paper.
Error and Status Messages Appear on the Smart Organizing Monitor
Error and Status Messages Appear on the
Smart Organizing Monitor
Message
Printer Power Off
(Communication
Error)
Causes
• The power cable of the machine is not plugged in.
• The power of the machine is not turned ON.
• The USB cable is not connected.
Paper is not loaded in the machine's input tray, or paper jam has occurred.
Solutions
• Check the printer power cord.
• Check the printer power switch is on.
• Check the USB cable is properly connected.
Out of Paper /
Misfeed
Paper Size Mismatch The paper size specified on the
Paper Type
Mismatch
Memory Overflow
Print Cartridge Not
Detected machine and the size specified in the printer driver do not match.
The paper type specified on the machine and the type specified in the printer driver do not match.
The data is too large or complex to print.
The print cartridge has not been installed.
If paper is not loaded, load paper in the input tray. For details about loading
paper, see page 32 "Loading Paper".
If paper is jammed inside the machine, remove the jammed paper. For details about removing jammed paper, see
page 128 "Paper Feed Problems".
• For details about specifying the paper size setting on the machine, see
page 32 "Loading Paper". For details
about changing the paper size setting in the printer driver, see the printer driver Help.
• For details about changing the paper type setting of the machine, see
page 32 "Loading Paper". For details
about changing the paper type setting in the printer driver, see the printer driver Help.
Select [600 x 600 dpi] in [Resolution:] to reduce the size of data. For details, see the printer driver Help.
Reinstall the print cartridge. See page 121
"Replacing the Print Cartridge".
147
148
10. Troubleshooting
Messages of the Print Cartridge
Message
The machine has run out of the toner.
Causes
Toner Almost Empty The print cartridge is almost empty.
Out of Toner
Solutions
Prepare a new print cartridge.
Replace the print cartridge. See
Error and Status Messages Appear in the PC FAX Window
Error and Status Messages Appear in the PC
FAX Window
Message
PC FAX has already been launched.
Cannot launch it again.
Reached maximum number of destinations.
Causes
The [PC FAX] dialog box is already open.
The number of destinations specified exceeds the maximum possible.
When the setting
"Attach a Cover
Sheet" is on and "Use
Address Book" is selected, the maximum number of destinations cannot be larger than 5.
Cannot send more than 10 pages.
If [Attach a Cover Sheet] on the
[Cover Sheet] tab is selected and [Use Address Book] in the
[To:] list are selected, you can send faxes to up to five destinations at a time.
You can send up to ten pages including the cover sheet, at a time.
Solutions
Quit PC FAX once, and then start it up again.
The maximum number of destinations that can be specified at one time is 100.
• Specify five or less destinations.
• Change the item selected in the [To:] list to something other than [Use
Address Book].
• Clear [Attach a Cover Sheet].
Reduce the number of pages to ten or fewer.
149
150
10. Troubleshooting
11. Appendix
Notes About the Toner
• Proper operation cannot be guaranteed if any third-party toner is used.
• Depending on printing conditions, there are cases where the printer cannot print the number of sheets indicated in the specifications.
• When operating the machine for the first time, use the print cartridge supplied with this machine. If this cartridge is not initially used, the following problems may occur:
• "Out of Toner" will be displayed before the toner runs out.
• "Out of Toner" will not be displayed when the toner runs out, but instead the printed image suddenly becomes pale or blurred.
• To continue printing after "Out of Toner" is displayed, set [Toner End Option] to [Continue Printing].
However, since any trouble caused by using this setup is outside of the scope of the manufacturer's
warranty, this setup should be used with care. For details about [Toner End Option], see page 108
• If [Toner End Option] is first set to [Continue Printing] and then to [Stop Printing], be sure to use a new print cartridge. If a used print cartridge is installed, there will be a discrepancy between the remaining toner level displayed and the actual remaining toner, and accordingly, "Out of Toner" will not be displayed at the appropriate timing.
• The lifetime of the photo conductor, which is built into the print cartridge, is taken into account in displaying "Out of Toner". If the photo conductor stops working before the toner runs out, "Out of
Toner" may be displayed.
151
152
11. Appendix
Moving and Transporting the Machine
This section provides cautions that you must follow when moving the machine both short and long distances.
Repack the machine in its original packing materials when moving it over a long distance.
• Be sure to disconnect all cables from the machine before transporting it.
• The machine is a precision piece of machinery. Be sure to handle it carefully when moving it.
• Make sure to move the machine horizontally. Take extra caution when carrying the machine up or down stairs.
• Do not remove the print cartridge when moving the machine.
• Be sure to hold the machine level while carrying it. To prevent toner from spilling, move the machine carefully.
1.
Be sure to check the following points:
• The power switch is turned off.
• The power cord is unplugged from the wall outlet.
• All other cables are unplugged from the machine.
2.
Lift the machine using the inset grips on both sides of the machine, and then move it horizontally to the place where you want to use it.
• To move the machine over a long distance, pack it well. Take care not to tip or tilt the machine during transit.
• Toner might spill inside the machine if the machine is not kept level during transit.
• For more information about moving the machine, contact your sales or service representative.
Disposal
Ask your sales or service representative for information about correct disposal of this machine.
Where to Inquire
Contact your sales or service representative for further information about the topics included in this manual or to inquire other topics not included in this manual.
Consumables
Consumables
Print Cartridge
Black
Print cartridge Average printable number of pages per cartridge *1
2,000 pages
*1 The printable number of pages is based on pages that are compliant with ISO/IEC 19752 with the image density set as the factory default. ISO/IEC 19752 is an international standard for measurement of printable pages, set by the International Organization for Standardization.
• Unless a print cartridges is replaced before toner runs out, printing will become impossible. To facilitate cartridge replacement, we recommend you purchase and store extra print cartridges.
• The actual number of printable pages varies depending on the image volume and density, number of pages printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity.
• Print cartridges may need to be changed sooner than indicated above due to deterioration over the period of use.
• Print cartridges are not covered by warranty. However, if there is a problem, contact the store where you purchased them.
• The supplied print cartridge can print approximately 500 pages.
• This machine periodically performs cleaning. During cleaning, toner will be used to maintain print quality.
153
154
11. Appendix
Specifications of the Machine
This section lists the machine's specifications.
General Function Specifications
Configuration
Desktop
Print process
Laser electrostatic transfer
Maximum paper size for scanning of exposure glass
216 mm × 297 mm (8.5 × 11.7 inches)
Maximum paper size for scanning of ADF
216 mm × 356 mm (8.5 × 14 inches)
Maximum paper size for printing
216 mm × 356 mm (8.5 × 14 inches)
Warm-up time
Less than 25 seconds (23 °C, 71.6 °F)
Paper sizes
A4, 8 1 /
2
" × 11 " (Letter), 8
" × 13 " (F/GL), 8 1 /
2
1 /
2
" × 14 " (Legal), B5, 5
" × 13 " (FS), 8 1 /
4
1 /
2
" × 8 1 /
2
" (Half Letter), 7
" × 13 " (Folio), Custom Paper Size
1 /
4
" × 10 1 /
2
" (Executive), A5, A6, B6, 16K (197 × 273 mm), 16K (195 × 270 mm), 16K (184 × 260 mm), 8
• The following paper sizes are supported as custom paper sizes:
• Approximately 90-216 mm (3.6-8.5 inches) in width
• Approximately 148-356 mm (5.8-14 inches) in length
Paper type
Plain Paper (65-99 g/m 2 (17-26 lb.)), Recycled Paper (75-90 g/m 2 (20-24 lb.)), Thin Paper
(52-64 g/m 2 (14-17 lb.)), Thick Paper (100-130 g/m 2 (26.6-34 lb.))
Paper output capacity
10 sheets (70 g/m 2 , 19 lb.)
Paper input capacity
50 sheets (70 g/m 2 , 19 lb.)
Specifications of the Machine
ADF capacity
15 sheets (80 g/m 2 , 21.3 lb.)
Memory
32 MB
Power requirements
(mainly Europe and Asia)
220-240 V, 4 A, 50/60 Hz
(mainly North America)
120 V, 6 A, 50/60 Hz
Power consumption
• Maximum power consumption
(mainly Europe and Asia)
730 W
(mainly North America)
680 W
• Energy Saver mode 1
45 W or less
• Energy Saver mode 2
5 W or less
* The power level when the main switch is turned off and the power cord is plugged into an outlet:
1W or less
Machine dimensions (Width × Depth × Height)
402 × 368.5 × 205 mm (15.8 × 14.5 × 8.1 inches)
Weight (machine body with consumables)
Approximately 9.5 kg (20.9 lb.) or less
Printer Function Specifications
Printing speed
• Type 1
13 pages per minute (A4/Letter)
• Type 2
16 pages per minute (A4/Letter)
155
11. Appendix
156
Resolution
600 × 600 dpi (maximum: 1200 × 600 dpi)
First print speed
6 seconds or less (From the start of paper feed action to the completion of paper delivery)
13 seconds or less (From the completion of data processing to the completion of paper delivery)
Interface
USB 2.0
Printer language
DDST
Copier Function Specifications
Maximum resolution (scanning and printing)
• Exposure glass
Scanning: 600 × 600 dpi
Printing: 600 × 600 dpi
• ADF
Scanning: 600 × 300 dpi
Printing: 600 × 600 dpi
First copy speed (A4/Letter, at 23 °C, 71.6 °F)
32 seconds or less
Multiple copy speed
• Countries other than European countries
• Type 1
13 pages per minute (A4/Letter)
• Type 2
16 pages per minute (A4/Letter)
Reproduction ratio
• Fixed ratio:
(mainly Europe and Asia)
50%, 71%, 82%, 93%, 122%, 141%, 200%
(mainly North America)
50%, 65%, 78%, 93%, 129%, 155%, 200%
• Zoom ratio:
Specifications of the Machine
25% to 400%
Copy quantity
99
Scanner Function Specifications
Maximum scanning area (horizontal × vertical)
• Exposure glass
216 × 297 mm (8.5 × 11.7 inches)
• ADF
216 × 356 mm (8.5 × 14 inches)
Maximum resolution when scanning from a computer (TWAIN)
• Exposure glass
4800 × 4800 dpi
• ADF
600 × 600 dpi
Maximum resolution when scanning from a computer (WIA)
600 × 600 dpi
ADF throughput
Black and white: 75.3 mm per second
Color: 37.6 mm per second (300 dpi)
Fax Function Specifications
Access line
• Public switched telephone networks (PSTN)
• Private branch exchange (PBX)
Transmission mode
ITU-T Group 3 (G3)
Scan line density
8 dots per mm × 3.85 line per mm (200 × 100 dpi)
8 dots per mm × 7.7 line per mm (200 × 200 dpi)
Transmission time
3 seconds (8 dots per mm × 3.85 line per mm, 33.6 kbps, MMR, ITU-T # 1 chart)
157
158
11. Appendix
Transfer rate
33.6 kbps to 2400 bps (auto shift down system)
Data compression methods
MH, MR, MMR
Memory capacity
Transmission: Up to 5 jobs; up to 10 pages per job
Reception: Up to 50 jobs; up to 100 pages in the total of all jobs
Address book
• Speed dial
100 items
• Number of redials for Fax
1
Trademarks
Trademarks
Microsoft ® , Windows ® , Windows Server ® , and Windows Vista ® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
The proper names of the Windows operating systems are as follows:
• The product names of Windows XP are as follows:
Microsoft ® Windows ® XP Professional Edition
Microsoft ® Windows ® XP Home Edition
Microsoft ® Windows ® XP Professional x64 Edition
• The product names of Windows Vista are as follows:
Microsoft ® Windows Vista ® Ultimate
Microsoft ® Windows Vista ® Business
Microsoft ® Windows Vista ® Home Premium
Microsoft ® Windows Vista ® Home Basic
Microsoft ® Windows Vista ® Enterprise
• The product names of Windows 7 are as follows:
Microsoft ® Windows ® 7 Home Premium
Microsoft ® Windows ® 7 Professional
Microsoft ® Windows ® 7 Ultimate
Microsoft ® Windows ® 7 Enterprise
• The product names of Windows 8 are as follows:
Microsoft ® Windows ® 8
Microsoft ® Windows ® 8 Pro
Microsoft ® Windows ® 8 Enterprise
• The product names of Windows Server 2003 are as follows:
Microsoft ® Windows Server ® 2003 Standard Edition
Microsoft ® Windows Server ® 2003 Enterprise Edition
• The product names of Windows Server 2003 R2 are as follows:
Microsoft ® Windows Server ® 2003 R2 Standard Edition
Microsoft ® Windows Server ® 2003 R2 Enterprise Edition
• The product names of Windows Server 2008 are as follows:
Microsoft ® Windows Server ® 2008 Foundation
159
160
11. Appendix
Microsoft ® Windows Server ® 2008 Standard
Microsoft ® Windows Server ® 2008 Enterprise
• The product names of Windows Server 2008 R2 are as follows:
Microsoft ® Windows Server ® 2008 R2 Foundation
Microsoft ® Windows Server ® 2008 R2 Standard
Microsoft ® Windows Server ® 2008 R2 Enterprise
• The product names of Windows Server 2012 are as follows:
Microsoft ® Windows Server ® 2012 Foundation
Microsoft ® Windows Server ® 2012 Essentials
Microsoft ® Windows Server ® 2012 Standard
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
INDEX
2 Sided copy.........................................................
A
Address book......................................................
Address book (PC FAX)........................................
ADF (Auto Document Feeder)............................
Auto mode.............................................................
B
Basic operation.........................................
Broadcast function.................................................
C
Canceling a copy..................................................
Canceling a fax...............................................
Changing the custom paper size.........................
Cleaning....................................
Combine copy.......................................................
Common problems..............................................
Condition of the machine...................................
Configuration page....................................
Consumables.......................................................
Control panel.........................................................
Conversation..........................................................
Copier features......................................................
Copier function....................................................
Copier mode screen..............................................
Copier problems.................................................
D
Date........................................................................
Delete.....................................................................
Disclaimer.................................................................
Driver......................................................................
Duplex....................................................................
E
ENERGY STAR program.......................................
Enlarged or reduced copies.................................
Entering characters................................................
Error messages...........................................
Exposure glass.....................................................
Exterior...................................................................
F
I
Fax destinations.....................................................
Fax features.........................................................
Fax function.........................................................
Fax mode screen...................................................
Fax problems.......................................................
Firmware..............................................................
ID Card copy.........................................................
Image density..................................................
Important Safety Instructions............................
Install......................................................................
Interior...........................................................
Introduction..............................................................
J
Job cancel..............................................................
L
Legal prohibition......................................................
Lists.................................................................
Loading paper.......................................................
M
Machine settings.................................................
Manual mode........................................................
Messages.............................................................
Models.....................................................................
Moving.................................................................
N
Non-recommended paper...................................
Notes....................................................................
O
On hook dial..........................................................
Original type..........................................................
Originals................................................................
P
Paper feed problems...........................................
Paper jam...........................................
Paper mismatch.....................................................
Paper Mismatch.....................................................
161
162
PC FAX...................................................................
Placing originals..............................................
Print area................................................................
Print cartridge..............................................
Print quality problems.........................................
Printer features.....................................................
Printer function.....................................................
Printer problems...................................................
Q
Quick install...........................................................
R
Receiving a fax......................................................
Reception mode.....................................................
Recommended size of originals...........................
Redial function.......................................................
Replace................................................................
Reports...........................................................
Resolution...............................................................
S
Scan settings..........................................................
Scanner function..................................................
Scanner problems...............................................
Scanning................................................................
Sending a fax..................................................
Smart Organizing Monitor...................................
Software.................................................................
Specifications............................
Specifying a custom paper size...........................
Specifying the paper type....................................
Specifying the paper type and paper size..........
Specifying the standard paper size.....................
Speed dial..............................................................
Status information................................................
Status messages..........................................
Supported paper...................................................
System information..............................................
System settings.....................................................
T
Time........................................................................
Toner....................................................................
Trademarks..........................................................
Transmission mode................................................
TWAIN...................................................................
Types of originals not supported by the ADF......
U
Unscannable image area.....................................
Upgrade.................................................................
W
WIA........................................................................
MEMO
163
MEMO
164 EN GB
EN
US
EN
AU M180-8602
© 2013
EN GB EN US EN AU M180-8602
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Key Features
- Home & office Laser Mono printing
- 1200 x 600 DPI
- Printing colours: Black
- A4 16 ppm
- Mono copying Colour scanning Mono faxing
- USB port
- Internal memory: 32 MB
- 9.5 kg
Related manuals
advertisement