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LW6S7244AW
USER
MANUAL
EN User Manual
Washing Machine
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CONTENTS
18. ELECTROLUX / AEG MAJOR APPLIANCES - WARRANTY CONDITIONS...35
FOR PERFECT RESULTS
Thank you for choosing this AEG product. We have created it to give you impeccable performance for many years, with innovative technologies that help make life simpler – features you might not find on ordinary appliances. Please spend a few minutes reading to get the very best from it.
Visit our website to:
Get usage advice, brochures, trouble shooter, service and repair information: www.aeg.com/support
Register your product for better service: www.registeraeg.com
Buy Accessories, Consumables and Original spare parts for your appliance: www.aeg.com/shop
CUSTOMER CARE AND SERVICE
Always use original spare parts.
When contacting our Authorised Service Centre, ensure that you have the following data available: Model, PNC, Serial Number.
The information can be found on the rating plate.
Warning / Caution-Safety information
General information and tips
Environmental information
Subject to change without notice.
ENGLISH
1. SAFETY INFORMATION
Before the installation and use of the appliance, carefully read the supplied instructions. The manufacturer is not responsible for any injuries or damage that are the result of incorrect installation or usage. Always keep the instructions in a safe and accessible location for future reference.
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1.1 Children and vulnerable people safety
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
Children between 3 and 8 years of age and persons with very extensive and complex disabilities shall be kept away from the appliance unless continuously supervised.
Children of less than 3 years of age should be kept away from the appliance unless continuously supervised.
Do not let children play with the appliance.
Keep all packaging away from children and dispose of it appropriately.
Keep detergents away from children.
Keep children and pets away from the appliance when the door is open.
If the appliance has a child safety device, it should be activated.
Children shall not carry out cleaning and user maintenance of the appliance without supervision.
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1.2 General Safety
Do not change the specification of this appliance.
This appliance is intended to be used in household and similar applications such as:
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– staff kitchen areas in shops, offices and other working environments; by clients in hotels, motels, bed & breakfast and other residential type environments;
– areas for communal use in blocks of flats or in launderettes.
Do not exceed the maximum load of 7 kg (refer to the
"Programme chart" chapter).
The operating water pressure at the water entry point from the outlet connection must be between 0.5 bar
(0.05 MPa) and 8 bar (0.8 MPa).
The ventilation opening in the base must not be covered by a carpet, mat, or any floor covering.
The appliance must be connected to the water mains using the new supplied hose sets, or other new hose sets supplied by the Authorised Service Centre.
Old hose sets must not be reused.
If the mains power supply cable is damaged, it must be replaced by the manufacturer, its Authorised
Service Centre or similarly qualified persons to avoid an electrical hazard.
Before any maintenance operation, deactivate the appliance and disconnect the mains plug from the socket.
Do not use high pressure water sprays and/or steam to clean the appliance.
Clean the appliance with a moist cloth. Use only neutral detergents. Do not use abrasive products, abrasive cleaning pads, solvents or metal objects.
2. SAFETY INSTRUCTIONS
2.1 Installation
The installation must comply with relevant national regulations.
• Remove all the packaging and the transit bolts including rubber bush with plastic spacer.
• Keep the transit bolts in a safe place.
If the appliance is to be moved in the future they must be reattached to lock the drum to prevent an internal damage.
• Always take care when moving the appliance as it is heavy. Always use safety gloves and enclosed footwear.
• Follow the installation instructions supplied with the appliance.
• Do not install or use a damaged appliance.
• Do not install or use the appliance where the temperature can be less than 0°C or where it is exposed to the weather.
• The floor area on which the appliance is to be installed must be flat, stable, heat resistant and clean.
• Make sure that there is air circulation between the appliance and the floor.
• When the appliance is in its permanent position, check if it is levelled correctly with the aid of a spirit level. If it is not, adjust the feet accordingly.
• Do not install the appliance directly above a floor drain.
• Do not spray water on the appliance and do not expose it to excessive humidity.
• Do not install the appliance where the appliance door cannot be fully opened.
• Do not put a closed container to collect possible water leakage under the appliance. Contact the Authorised
Service Centre to ensure which accessories can be used.
2.2 Electrical connection
WARNING!
Risk of fire and electric shock.
• The appliance must be earthed.
• Always use a correctly installed shockproof socket.
• Make sure that the parameters on the rating plate are compatible with the electrical ratings of the mains power supply.
• Do not use multi-plug adapters and extension cables.
• Make sure not to cause damage to the mains plug and to the mains cable. Should the mains cable need to be replaced, this must be carried out by our Authorised Service Centre.
• Connect the mains plug to the mains socket only at the end of the installation. Make sure that there is access to the mains plug after the installation.
ENGLISH
• Do not touch the mains cable or the mains plug with wet hands.
• Do not pull the mains cable to disconnect the appliance. Always pull the mains plug.
2.3 Water connection
• Do not cause damage to the water hoses.
• Before connection to new pipes, pipes not used for a long time, where repair work has been carried out or new devices fitted (water meters, etc.), let the water flow until it is clean and clear.
• Ensure that there are no visible water leaks during and after the first use of the appliance.
• Do not use an extension hose if the inlet hose is too short. Contact the
Authorised Service Centre for the replacement of the inlet hose.
• When unpacking the appliance, It is possible to see water flowing from the drain hose. This is due to the testing of the appliance with the use of water in the factory.
• You can extend the drain hose to maximum 400 cm. Contact the
Authorised Service Centre for the other drain hose and the extension.
• Make sure that there is access to the tap after the installation.
2.4 Use
WARNING!
Risk of injury, electric shock, fire, burns or damage to the appliance.
• Follow the safety instructions on the detergent packaging.
• Do not put flammable products or items that are wet with flammable products in, near or on the appliance.
• Do not wash fabrics which are heavily soiled with oil, grease or other greasy substances. It can damage rubber parts of the washing machine.
Prewash such fabrics by hand before loading them into the washing machine.
• Do not touch the glass door while a programme operates. The glass can get hot.
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• Make sure that all metal objects are removed from the laundry.
2.5 Service
• To repair the appliance contact the
Authorised Service Centre. Use original spare parts only.
• Please note that self-repair or nonprofessional repair can have safety consequences and might void the guarantee.
2.6 Disposal
WARNING!
Risk of injury or suffocation.
3. PRODUCT DESCRIPTION
3.1 Appliance overview
1 2 3
• Disconnect the appliance from the mains electrical and water supplies.
• Cut off the mains electrical cable close to the appliance and dispose of it.
• Remove the door catch to prevent children or pets from becoming trapped in the drum.
• Dispose of the appliance in accordance with local requirements for the disposal of Waste Electrical and Electronic Equipment (WEEE).
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1 Worktop
2 Detergent dispenser
3 Control panel
4 Door handle
5 Rating plate
6 Drain pump filter
7 Feet for levelling the appliance
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8 Drain hose
9 Inlet hose connection
10 Mains cable
11 Transit bolts
12 Hose support
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ENGLISH
4. TECHNICAL DATA
Dimension
Electrical connection
Width/ Height/ Total depth
Voltage
Overall power
Fuse
Frequency
59.5 cm / 84.3 cm / 48.2 cm
230 V
2000 W
10 A
50 Hz
IPX4 Level of protection against ingress of solid particles and moisture ensured by the protective cover, ex‐ cept where the low voltage equipment has no pro‐ tection against moisture
Water supply pressure Minimum
Maximum
0.5 bar (0.05 MPa)
8 bar (0.8 MPa)
Cold water
Water supply 1)
Maximum Load Cotton 7 kg
Spin Speed Maximum spin speed 1151 rpm
1) Connect the water inlet hose to a water tap with a 3/4'' thread.
5. INSTALLATION
WARNING!
Refer to Safety chapters.
5.1 Unpacking
1. Remove the external film. If necessary, use a cutter.
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3. Open the door. Remove all the items from the drum.
2. Remove the cardboard top and the polystyrene packaging materials.
Insta llatio
Insta llatio eisu
Insta llatio eisu
4. Put the front polystyrene packaging element on the floor behind the
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appliance. Carefully put down the appliance onto its rear side.
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5. Remove the polystyrene protection from the bottom.
8. Put the plastic caps, that you find in the user manual bag, in the holes.
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6. Put the appliance back into an upright position. Remove the power supply cable and the drain hose from the hose holder.
WARNING!
It is possible to see water flowing from the drain hose. This is because the washing machine has been tested at the factory.
7. Remove the four transit bolts and pull out the plastic spacers.
We recommend that you keep the packaging and the transit bolts for any transport of the appliance.
5.2 Information for installation
Positioning and levelling
Adjust the appliance correctly to prevent vibration, noise and movement of the appliance when it operates.
1. Install the appliance on a flat hard floor. The appliance must be levelled and stable. Make sure that the appliance does not touch the wall or other units and there is air circulation below the appliance.
2. Loosen or tighten the feet to adjust the level. All feet must rest firmly on the floor.
WARNING!
Do not put cardboard, wood or equivalent materials below the appliance feet to adjust the level.
The inlet hose
CAUTION!
Make sure there is no damage to hoses and there are no leaks from the couplings. Do not use an extension hose if the inlet hose is too short. Contact the service centre for a replacement inlet hose.
1. Connect the water inlet hose to the back of the appliance.
ENGLISH
1. Make a U shape with the drain hose and put it around the plastic hose guide.
2. On the edge of a sink - Fasten the guide to the water tap or to the wall.
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2. Position it toward left or right depending on the positon of the water tap. Make sure that the inlet hose is not in vertical position.
3. If necessary, loosen the ring nut to set it in the correct position.
4. Connect the water inlet hose to the cold water tap with 3/4'' thread.
Water drainage
The drain hose should stay at a height of no less than 60 cm and not more than
100 cm.
You can extend the drain hose to maximum 400 cm.
Contact the authorised service centre for the other drain hose and the extension.
It is possible to connect the drain hose in different ways:
Make sure that the plastic guide cannot move when the appliance drains and the drain hose end is not immersed in the water.
There may be a return of dirty water into the appliance.
3. If the end of the drain hose looks like this (see the picture), you can push it directly into the stand pipe.
4. To a stand pipe with vent-hole - Insert the drain hose directly into a drain pipe.
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Refer to the illustration.
The end of the drain hose must always be ventilated , i.e. the inner diameter of the drain pipe (min. 38 mm min. 1.5") must be larger than the external diameter of the drain hose.
5.Without the plastic hose guide, to a sink spigot- Put the drain hose in the spigot and tighten it with a clamp. Refer to the illustration.
6. ACCESSORIES
Make sure that the drain hose makes a loop to prevent particles going into the appliance from the sink.
6. Position the hose directly to a built-in drain pipe in the room wall and tighten it with a clamp.
6.1 Available in www.electrolux.com/shop or from authorised dealer
Only appropriate accessories approved by AEG ensure the safety standards of the appliance. If unapproved parts are used, any claims will be invalidated.
6.2 Fixing plate kit
(4055171146)
If you install the appliance on a plinth, secure the appliance in the fixing plates.
7. CONTROL PANEL
7.1 Special features
Your new washing machine meets all modern requirements for an effective treatment of laundry with low water, energy and detergent consumption and will care for fabrics.
• Thanks to the Soft Plus option, the fabric softener is uniformly spread out in the laundry and deeply penetrates the fabric fibres favouring a perfect softness.
• The SensiCare System automatically adjusts the programme duration to the laundry in the drum to achieve perfect washing results in the minimum possible time.
7.2 Control panel description
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ENGLISH 11
2 3 4 5
1 Programme dial
2 Display
3 Delay Start touch button
4
Time Manager touch button
5
Start/Pause touch button
6 Soft Plus touch button
7 Extra Rinse touch button
7.3 Display
A B
11 10 9 8 7 6
8 Prewash touch button
9 Spin reduction options touch button
• Rinse Hold option
• Night option
10 Temp. touch button
11 On/Off push button
C D
A
B
G F E
Door locked indicator.
Delay start indicator.
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C
D
E
F
The digital indicator can show:
• Programme duration (e. g.
• Delay time (e. g. ).
• Cycle end ( ).
• Warning code (e.g. ).
Time Manager bars level indicator.
).
Drum clean indicator.
Child safety lock indicator.
G Add garments indicator. Illuminates at the beginning of the
Wash phase, while the user can still pause the appliance and add more laundry.
8. DIAL AND BUTTONS
8.1 Introduction
The options/functions are not available with all washing programmes.
Check the compatibility between options/functions and washing programmes in the "Programme Chart". An option/function can exclude another one, in this case the appliance doesn't allow you to set incompatible options/ functions.
8.2 On/Off
Press this button for a few seconds to activate or deactivate the appliance. Two different tunes sound while switching the appliance on or off.
As the Stand-by function automatically deactivates the appliance after several minutes to reduce the energy consumption, you may need to activate the appliance again.
For more details, refer to Stand-by paragraph in Daily Use chapter.
8.3 Temp.
When you select a washing programme, the appliance automatically proposes a default temperature.
The indicator Cold = cold water.
The indicator of the set temperature comes on.
8.4 Spin
When you set a programme, the appliance automatically sets the maximum spin speed allowed except programme Denim.
Additional spin options:
• No Spin . The related indicator comes on.
Set this option to deactivate all spin phases. The appliance performs only the draining phase of the selected washing programme. Set this option for very delicate fabrics. The rinse phase uses more water for some washing programmes
• Rinse Hold . The related indicator comes on.
The final spin is not performed. The water of the last rinse is not drained out to prevent the fabrics from creasing. The washing programme ends with water in the drum.
The door stays locked and the drum turns regularly to reduce creasing.
You must drain the water to unlock the door.
If you touch the Start/Pause button, the appliance performs the spinning phase and drains the water.
• Night . The related indicator comes on.
The intermediate and the final spinning phases are suppressed and the programme ends with water in the drum. This helps to reduce creasing.
The door stays locked. The drum turns regularly to reduce creasing.
You must drain the water to unlock the door.
As the programme is very quiet, it is suitable for use at night time when cheaper electricity tariffs are available. In some programmes the rinses are performed with more water.
If you touch the Start/Pause button, the appliance performs only the draining phase.
The appliance empties the water out automatically after approximately 18 hours.
8.5 Prewash
With this option you can add a prewash phase to a washing programme.
The relevant indicator illuminates.
• Use this option to add a pre-wash phase at 30 °C before the washing phase.
This option is recommended for heavily soiled laundry, especially if containing sand, dust, mud and other solid particles.
These options can increase the programme duration.
8.6 Permanent Extra Rinse
With this option you can add a few rinses according to the selected washing programme.
Use this option for people with allergies to detergent residues and with sensitive skin.
This option increases the programme duration.
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The corresponding indicator above the touch button illuminates and also stays permanently on during next cycles until this option is deactivated.
8.7 Permanent Soft Plus
Set this option to optimise the fabric softener distribution and improve fabric softness.
Recommended when you use fabric softener.
This option increases the programme duration.
The corresponding indicator above the touch button illuminates and also stays permanently on during next cycles until this option is deactivated.
8.8 Delay Start
With this option you can delay the start of a programme to a more convenient time.
Touch the button repeatedly to set the required delay. The time increases in steps of 1 hour up to 20 hours.
The display shows the indicator and the selected delay time. After touching the Start/Pause button, the appliance begins the countdown and the door is locked.
8.9 Time Manager
With this option you can reduce the programme duration depending on the load size and the degree of soiling.
When you set a washing programme, the display shows the default duration and
dashes.
Touch Time Manager button to reduce the programme duration according to your needs. The display shows the new programme duration and a number of dashes will decrease accordingly:
suitable for a full load of normally soiled garments.
a quick cycle for a full load of lightly soiled garments.
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very quick cycle for a smaller lightly soiled load (max. half load recommended).
the shortest cycle to freshen up a small amount of laundry.
The Time Manager is available only with the programmes in the table.
indicator indicator
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1) Default duration for all programmes.
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8.10 Start/Pause
Touch the Start/Pause button to start, pause the appliance or interrupt a running programme.
9. PROGRAMMES
9.1 Programme Chart
Programme
Default tem‐ perature
Temperature range
Reference spin speed
Spin speed range
[rpm ]
1200 rpm
(1200- 400)
Maxi‐ mum load
7 kg
Programme description
(Type of load and level of soiling)
White cotton and coloured cotton. Normal and heavy soil.
Cotton
40 °C
90 °C - Cold
Eco
40 °C
Cotton
60 °C - 40 °C
Synthetics
40 °C
60 °C - Cold
1200 rpm
(1200- 400)
7 kg
1200 rpm
(1200 -
400)
3 kg
White cotton and fast-coloured cotton. Nor‐ mally soiled items. The energy consumption de‐ creases and the time of the washing programme is extended, ensuring good washing results.
Cotton Energy Saving Programme. This pro‐ gramme at 60 °C with a load of 7 kg is the refer‐ ence programme for energy label data, in compli‐ ance with SANS 60456.
Synthetic items or mixed fabric items. Nor‐ mally soiled items.
ENGLISH 15
Programme
Default tem‐ perature
Temperature range
Delicate
30 °C
40 °C - Cold
Rapid 14min
30 °C
Rinse
Drain/Spin
Anti-Allergy Va‐ pour
60 °C
Duvet
40 °C
60 °C - Cold
Reference spin speed
Spin speed range
[rpm ]
1200 rpm
(1200- 400)
Maxi‐ mum load
Programme description
(Type of load and level of soiling)
1,5 kg Delicate fabrics such as acrylics, viscose and
mixed fabrics requiring gentler washing. Nor‐ mally and lightly soiled items.
800 rpm
(800- 400)
1 kg Synthetic and mixed fabric items. Lightly soiled items and items to freshen up.
1200 rpm
(1200- 400)
7 kg
1200 rpm
(1200 -400)
1200 rpm
(1200 -
400)
800 rpm
(800 - 400)
7 kg
7 kg
2 kg
All fabrics, except woollens and very delicate
fabrics. Programme for rinsing and spinning the laundry. The default spin speed is the one used for cotton programmes. Reduce the spin speed according to the type of laundry. If necessary, set the Extra Rinse option to add rinses. With a low spin speed, the appliance performs delicate rin‐ ses and a short spin.
All fabrics, except woollens and delicate fab‐
rics. To spin the laundry and to drain the water in the drum.
White cotton items. This programme removes micro-organisms thanks to a washing phase with the temperature maintained above 60°C for some minutes. This helps in removing germs, bacteria, micro-organism and particles. The addi‐ tion of vapour together with an additional rinsing phase ensures a proper removal of detergent residues and pollens/allergenic items, making it suitable for delicate and sensitive skins .
Single synthetic blanket, padded clothes, du‐
vets, down jackets and similar items.
Silk
30 °C
800 rpm
(800 - 400)
1 kg Special programme for silk and mixed synthet‐
ic items.
Wool
40 °C
40 °C - Cold
Sport
30 °C
40 °C - Cold
1200 rpm
(1200- 400)
1200 rpm
(1200 -
400)
1,5 kg Machine washable wool, hand washable wool
and other fabrics with «hand washing» care symbol 1) .
3 kg Mixed fabric sportswear. Lightly soiled items or items to refresh.
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Programme
Default tem‐ perature
Temperature range
Outdoor
30 °C
40 °C - Cold
Reference spin speed
Spin speed range
[rpm ]
1200 rpm
(1200- 400)
Maxi‐ mum load
2 kg 2)
1 kg 3)
Programme description
(Type of load and level of soiling)
Do not use fabric softener and make sure that there is no soften‐ er residue in the detergent dis‐ penser.
Synthetic sport items. This programme is de‐ signed to gently wash modern outdoor sports‐ wear and is also suitable for gym, cycling or jog‐ ging clothes or similar. The recommended laun‐ dry load is 2 kg.
Waterproof, waterproof-breathable and water
repellent fabrics. This programme can also be used as a water repellency restoring cycle, spe‐ cifically tailored for treating clothes with a hydro‐ phobic coating. To perform the water repellency restoring cycle, proceed as follows:
• Pour the washing detergent in the compart‐ ment .
• Pour a special water repellency restorer for fabric into the softener compartment of the drawer .
• Reduce the laundry load to 1 kg.
To further improve the water re‐ pellency restoring action, dry the laundry in a tumble dryer by set‐ ting the Outdoor drying pro‐ gramme (if available and if the garment care label permits tum‐ ble drying).
Denim
30 °C
40 °C - Cold
1200 rpm
(1200 -
400)
2 kg Special programme for Denim clothing with delicate washing phase to minimize colour
fading and marks. For better care a reduced load size is recommended.
1) During this cycle the drum rotates slowly to ensure a gentle wash. It can seem that the drum doesn't rotate or doesn't rotate properly, but this is normal for this programme.
2) Washing programme.
3) Washing programme and waterproofing phase.
ENGLISH 17
Programme options compatibility
Programme
Cotton
Cotton Eco
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Synthetics
Delicate
Rapid 14min
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■
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Rinse
Drain/Spin
Anti-Allergy
Vapour
Duvet
Silk
Wool
Sport
Outdoor
Denim
■
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9.2 Woolmark Apparel Care - Blue
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The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wool garments labelled as
«hand wash» provided that the garments are washed according to the instructions issued by the manufacturer of this washing machine.
Follow the garment care label for drying and other laundry instructions. M1460
The Woolmark symbol is a Certification mark in many countries.
10. SETTINGS
10.1 Acoustic signals
This appliance has different acoustic signals, that operate when:
• You activate the appliance (special short tune).
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• You deactivate the appliance (special short tune).
• You touch the buttons (click sound).
• You make an invalid selection (3 short sounds).
• The programme is completed
(sequence of sounds for about 2 minutes).
• The appliance has a malfunction
(sequence of short sounds for about 5 minutes).
To deactivate/activate the acoustic signals when the programme is completed, touch the Temp. and the Spin buttons simultaneously for about 2 seconds. The display shows On/Off
If you deactivate the acoustic signals, they continue to operate when the appliance has a malfunction.
11. BEFORE FIRST USE
1. Make sure that the electrical power is available and the water tap is open.
2. Pour 2 litres of water into the detergent compartment marked as 2.
This action activates the drain system.
3. Pour a small quantity of detergent into the compartment marked as 2.
12. DAILY USE
WARNING!
Refer to Safety chapters.
12.1 Activating the appliance
1. Connect the mains plug to the mains socket.
2. Open the water tap.
3. Press the On/Off button for a few seconds to activate the appliance.
A short tune sounds.
12.2 Loading the laundry
1. Open the appliance door.
2. Empty the pockets and unfold the items before you put them in the appliance.
3. Put the laundry in the drum, one item at a time.
10.2 Child Lock
With this option you can prevent children from playing with the control panel.
• To activate/deactivate this option, hold down the Soft Plus button until
comes on/goes off on the display.
The appliance will default to this option after you switch it off.
The Child Lock function may not be available for a few seconds after switching the appliance on.
4. Set and start a programme for cotton at the highest temperature without any laundry in the drum.
This removes all possible dirt from the drum and the tub.
Do not put too much laundry in the drum.
4. Close the door firmly.
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CAUTION!
Make sure that no laundry gets caught between the seal and the door to avoid risk of water leakage and damage to the laundry.
Washing heavily oiled, greasy stains could cause damage to rubber parts of the washing machine.
12.3 Using detergent and additives
1. Measure out the detergent and the fabric conditioner.
2. Put the detergent and the fabric conditioner into the compartments.
3. Carefully close the detergent drawer
2 1
Compartment for liquid addi‐ tives (fabric conditioner, starch).
Put the product in the compart‐ ment before you start the pro‐ gramme.
After a washing cycle, if necessary, remove any detergent residue from the detergent dispenser.
12.4 Changing position of detergent divider
1. Pull out the detergent dispenser. The position A of the detergent divider is for powder detergent (factory setting).
A
2
MAX
1
1
2
CAUTION!
Use only specified detergents for washing machine.
Always obey the instructions that you find on the packaging of the detergent products.
Detergent compartment for pre‐ wash phase or soak programme
(if available). Add the detergent for prewash and soak before the start of the programme.
Detergent compartment for washing phase. If you use a liq‐ uid detergent, put it immediately before you start the programme.
2. To use also liquid detergent/
additive or bleach: Remove detergent divider from the position A and insert it in position B.
B
2
MAX
1
The position B of the detergent divider is for powder detergent in the rear compartment and for liquid detergent/additive or bleach in the front compartment.
3. To use only liquid detergent: Insert the detergent divider in position C.
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C
2
MAX
1
• Do not use gelatinous or thick liquid detergents.
• Do not exceed the maximum dose of liquid detergent.
• Do not set the prewash phase.
• Do not set the delay start function.
4. Measure out the detergent and the fabric conditioner and carefully close the detergent dispenser.
Make sure that the detergent divider is inserted properly and does not cause a blockage when you close the drawer.
12.5 Setting a programme
1. Turn the programme dial to select the desired washing programme.
The indicator of the Start/Pause button flashes.
The display shows an indicative programme duration.
2. To change the temperature and/or the spin speed, touch the related buttons.
3. If desired, set one or more options by touching the related buttons. The related indicators illuminate on the display and the given information changes accordingly.
If a selection is not possible an acoustic signal sounds.
12.6 Starting a programme
Touch the Start/Pause button to start the programme. It is not possible to start the programme when the indicator of the button is off and doesn't flash (e.g.
programme dial on a wrong position).
The related indicator stops flashing and stays on.
The programme starts, the door is locked. The display shows the indicator
.
The drain pump can operate shortly before the appliance fills water.
12.7 Starting a programme with the delay start
1. Touch the Delay Start button repeatedly until the display shows the desired delay time. On the display the indicator shows .
2. Touch the Start/Pause button. The appliance door locks and starts the countdown of the delay start. The display shows the indicator .
When the countdown is completed, the programme starts automatically.
Cancelling the delay start after the countdown has started
To cancel the delay start:
1. Touch the Start/Pause button to pause the appliance. The related indicator flashes.
2. Touch the Delay Start button repeatedly until the display shows and the indicator goes off.
3. Touch the Start/Pause button again to start the programme immediately.
Changing the delay start after the countdown has started
To change the delay start:
1. Touch the Start/Pause button to pause the appliance. The related indicator flashes.
2. Touch the Delay Start button repeatedly until the display shows the desired delay time.
3. Touch the Start/Pause button again to start the new countdown.
12.8 The SensiCare System load detection
After touching the Start/Pause button:
1. The SensiCare System starts estimating the weight of the load to calculate the real programme duration. During this phase the Time
Manager bars placed below the time digits play a simple animation.
2. After about 15-20 minutes the Time
Manager bars disappear and new cycle duration is displayed.
The appliance automatically adjusts the programme duration to the load to achieve perfect washing results in the minimum possible time.
12.9 Interrupting a programme and changing the options
When the programme is running, you can change only some options:
1. Touch the Start/Pause button.
The related indicator flashes.
2. Change the options. The given information in the display changes accordingly.
3. Touch the Start/Pause button again.
The washing programme continues.
ENGLISH 21
To start the programme again make sure that the programme dial is correctly positioned on the interrupted programme and the indicator of the Start/Pause button is flashing.
12.10 Cancelling a running programme
1. Press the button On/Off to cancel the programme and to deactivate the appliance.
2. Press the button On/Off again to activate the appliance.
If the SensiCare System has completed and the water filling has already started, the new programme starts without repeating the
SensiCare System. The water and the detergent are not drained out in order to avoid waste.
There is also an alternative way of cancelling:
1. Rotate the selector knob to the "Reset" position .
2. Wait for 1 second. The display shows
.
Now, you can set a new washing programme.
12.11 Opening the door -
Adding garments
If the temperature and level of the water in the drum are too high and/or the drum is still rotating you should not open the door.
While a programme or the delay start operates, the appliance door is locked.
The display shows the indicator .
1. Touch the button Start/Pause .
The indicator starts flashing.
2. Wait until the door lock indicator stops flashing and goes off. Open the appliance door. If necessary, add or
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remove the items. Close the door and touch the Start/Pause button. The programme or the delay start continues.
12.12 End of the programme
When the programme has finished, the appliance stops automatically. The acoustic signals operate (if they are active). The display shows
The indicator of the Start/Pause button goes off.
The door unlocks and the indicator goes off.
1. Press button On/Off to deactivate the appliance.
After five minutes from the end of the programme, the energy saving function automatically deactivates the appliance.
When you activate the appliance again, the display shows the end of the previous programme. Turn the programme dial to set a new cycle.
2. Remove the laundry from the appliance.
3. Make sure that the drum is empty.
4. Keep the door and the detergent dispenser slightly ajar to prevent mildew and odours.
5. Close the water tap.
12.13 Draining water out after end of cycle
If you have chosen a programme or an option that does not empty out the water of the last rinse, the programme is completed, but:
• The time area shows and the display shows the door locked .
• The drum still turns at regular intervals to prevent creases in the laundry.
• The door stays locked.
• You must drain the water to open the door:
1. If necessary, touch the Spin button to decrease the spin speed proposed by the appliance.
2. Press theStart/Pause button:
• If you have set Rinse Hold the appliance drains the water and spins.
• If you have set Night the appliance only drains the water
The option indicator Rinse Hold disappears.
3. When the programme is completed and the door locked indicator goes off, you can open the door.
4. Press the On/Off button for a few seconds to deactivate the appliance.
12.14 Stand-by option
The Stand-by function automatically deactivates the appliance to reduce the energy consumption when:
• You do not use the appliance for 5 minutes .
Press the button On/Off to activate the appliance again.
• 5 minutes after the end of the washing programme
Press the On/Off button to activate the appliance again.
The display shows the end of the last programme.
Turn the programme dial to set a new cycle.
If the dial is rotated to the "Reset" position , the appliance automatically turns off in 30 seconds.
If you set a programme or an option that ends with water in the drum, the Stand-by function doesn't deactivate the appliance to remind you to drain the water.
ENGLISH 23
13. HINTS AND TIPS
WARNING!
Refer to Safety chapters.
13.1 The laundry load
• Divide the laundry in: white, coloured, synthetics, delicates and wool.
• Obey the washing instructions that are on the laundry care labels.
• Do not wash white and coloured items together.
• Some coloured items can discolour with the first wash. We recommend that you wash them separately for the first times.
• Turn multilayered fabrics, wool and items with painted illustrations inside out.
• Remove hard stains with a special detergent.
• Wash and pre-treat heavy soil stains before putting items in drum
• Be careful with the curtains. Remove the hooks and put the curtains in a washing bag or pillowcase.
• Do not wash laundry without hems or with cuts. Use a washing bag to wash small and/or delicate items (e.g.
underwired bras, belts, tights, shoelaces, ribbons, etc. ).
• A very small load can cause balance problems with the spin phase leading to excessive vibration. If this occurs:
- interrupt the programme and open the door (refer to "Daily Use" chapter);
-manually redistribute the load so that the items are spaced evenly around the tub;
-press the Start/Pause button. The spin phase continues.
• Button up pillowcases, close zippers, hooks and poppers. Tie up belts, cords, shoelaces, ribbons and any other loose elements.
• Empty the pockets and unfold the items.
13.2 Stubborn stains
For some stains, water and detergent is not sufficient.
We recommend that you pre-treat these stains before you put the items in the appliance.
Special stain removers are available.
Use the special stain remover that is applicable to the type of stain and fabric.
13.3 Detergent type and quantity
The choice of detergent and use of correct quantities not only affects your wash performance, but also helps to avoid waste and protect the environment:
• Use only detergents and other treatments specially made for washing machines. First, follow these generic rules:
– powder detergents for all types of fabric, excluding delicate. Prefer powder detergents containing bleach for whites and laundry sanitization,
– liquid detergents, preferably for low temperature wash programmes (60 °C max) for all types of fabric, or special ones for woollens only.
• The choice and quantity of detergent will depend on: type of fabric
(delicates, woollens, cottons, etc), the colour of clothes, size of the load, degree of soiling, wash temperature and hardness of the water used.
• Follow the instructions that you find on packaging of the detergents or other treatments without exceeding the indicated maximum level ( ).
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• Do not mix different types of detergents.
• Use less detergent if:
– you are washing a small load,
– the laundry is lightly soiled,
– there is large amounts of foam during washing.
• When using detergent tabs or pods, always put them inside the drum, not in the detergent dispenser.
Insufficient detergent may cause:
• unsatisfactory washing results,
• the wash load to turn grey,
• greasy clothes,
• mould in the appliance.
Excessive detergent may cause:
• sudsing,
• reduced washing effect,
• inadequate rinsing,
• a greater impact for the environment.
13.4 Ecological hints
To save water, energy and to help protect the environment, we recommend that you follow these tips:
• Loading the appliance to the maximum capacity indicated for each programmes helps to reduce
energy and water consumption.
14. CARE AND CLEANING
WARNING!
Refer to Safety chapters.
14.1 Periodic cleaning schedule
Periodic cleaning helps to extend the life of your appliance.
After each cycle, keep the door and the detergent dispenser slightly ajar to get air circulation and dry the humidity inside the appliance: this will prevent mildew and odours.
If the appliance is not used for a long time: close the water tap and unplug the appliance.
Indicative periodic cleaning schedule:
Descaling Twice a year
• With adequate pre-treatment, stains and limited soiling can be removed; the laundry can then be washed at a lower temperature.
• To use the correct quantity of detergent, refer to the quantity suggested by the detergent producer and check the water hardness of you domestic system. Refer to 'Water hardness'.
• Set the maximum possible spin
speed for the selected washing programme before drying your
laundry in a tumble dryer. This will save energy during drying!
13.5 Water hardness
If the water hardness in your area is high or moderate, we recommend that you use a water softener for washing machines. In areas where the water hardness is soft it is not necessary to use a water softener.
To find out the water hardness in your area, contact your local water authority.
Use the correct quantity of water softener. Follow the instructions that you find on the packaging of the product.
Maintenance wash Once a month
Clean door seal Every two months
Clean drum
Clean detergent dis‐ penser
Every two months
Every two months
Clean the inlet hose and the valve filter
Twice a year
The following paragraphs explain how you should clean each part.
14.2 Removing foreign objects
Make sure that pockets are empty and all loose elements are tied up before running your cycle. Refer to
'The laundry load' in 'Hints and tips'.
14.3 External cleaning
Clean the appliance with mild soap and warm water only. Fully dry all the surfaces. Do not use a scouring pads or any scratching material.
CAUTION!
Do not use alcohol, solvents or chemical products.
CAUTION!
Do not clean the metal surfaces with chlorine-based detergent.
14.4 Descaling
If the water hardness in your area is high or moderate, we recommend that you use a water descaling product for washing machines.
Regularly examine the drum to check for limescale.
Regular detergents already contain water softening agents, but we recommend to run a cycle with an empty drum and a descaling product occasionally.
Always follow the instructions that you find on the packaging of the product.
14.5 Maintenance wash
The repeated and prolonged use of low temperature programmes can cause detergent deposits, fluff residues, bacterial growth inside the drum and the tub. This could generate bad odours and mildew. To eliminate these deposits and clean the inner part of the appliance, run
ENGLISH a maintenance wash regularly (at least once a month).
Refer to "Cleaning the drum" paragraph.
25
14.6 Door seal with double lip trap
This appliance is designed with a self
cleaning draining system, allowing light fluff fibers that fall off the clothes to be drained out with the water. Regularly examine the seal. Coins, buttons, other small items can be recovered at the end of the cycle.
Clean it when needed, using ammonia cream cleanser agent without scratching the seal surface.
Always obey the instructions that you find on the packaging of the product.
14.7 Cleaning the drum
Regularly examine the drum to prevent unwanted deposits.
Rust deposits in the drum may occur due to rusting foreign body in the washing or tap water containing iron
Clean the drum with special products for stainless steel.
Always follow the instructions that you find on the packaging of the product.
Do not clean the drum with acidic descaling products, scouring products containing chlorine or iron or steel wool.
For a thorough clean:
1. Remove all laundry from the drum.
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2. Run the Machine Clean programme. For more details, refer to washing programme table.
3. Add a small quantity of powder detergent into the empty drum, in order to rinse out any left residues.
Occasionally, at the end of a cycle the display may show the icon : this is a recommendation to perform the “drum cleaning”. Once the drum cleaning has been performed, the icon disappears.
14.8 Cleaning the detergent dispenser
To prevent possible deposits of dried detergent or clotted fabric softener and/or formation of mould in the detergent dispenser drawer, once in a while carry out the following cleaning procedure:
1. Open the drawer. Press the catch downwards as indicated in the picture and pull it out.
3. Make sure that all detergent residue is removed from the upper and lower part of the recess. Use a small brush to clean the recess.
4. Insert the detergent drawer into the guide rails and close it. Run the rinsing programme without any clothes in the drum.
2. Remove the top part of the additive compartment to aid cleaning and flush it out under running warm water, to remove any traces of accumulated detergent. After cleaning, put the top part back into position.
14.9 Cleaning the drain pump
Regularly check the drain pump filter and make sure that it is clean.
Clean the drain pump if:
• The appliance does not drain the water.
ENGLISH 27
• The drum does not turn.
• The appliance makes an unusual noise because of the blockage of the drain pump.
• The display shows the alarm code
WARNING!
• Disconnect the mains plug from the mains socket.
• Do not remove the filter while the appliance operates.
• Do not clean the pump if the water in the appliance is hot. Wait until the water cools down .
• Repeat Step 3 several times by closing and opening the valve until the water stops flowing out.
Always keep a rag nearby to dry up any water spillages when removing the filter.
Proceed as follows to clean the pump:
1.
2.
3.
5.
1
2
4.
6.
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7.
2
8.
1
9.
10.
WARNING!
Make sure that the impeller of the pump can rotate. If it does not rotate, contact the Authorised Service Centre. Make sure also that you tighten the filter correctly to prevent leakages.
When you drain the water with the emergency drain procedure, you must activate the drain system again:
1. Put 2 litres of water in the main wash compartment of the detergent dispenser.
2. Start the programme to drain the water.
14.10 Cleaning the inlet hose and the valve filter
1
2
3
ENGLISH 29
45°
20°
14.11 Emergency drain
If the appliance cannot drain the water, carry out the same procedure, described in 'Cleaning the drain pump' paragraph. If necessary, clean the pump.
When you drain the water with the emergency drain procedure, you must activate the drain system again:
1. Put 2 litres of water in the main wash compartment of the detergent dispenser.
2. Start the programme to drain the water.
14.12 Frost precautions
If the appliance is installed in an area where the temperature can reach values around 0° C or drop below, remove the remaining water from the inlet hose and the drain pump.
15. TROUBLESHOOTING
1. Disconnect the mains plug from the mains socket.
2. Close the water tap.
3. Put the two ends of the inlet hose in a container and let the water flow out of the hose.
4. Empty the drain pump. Refer to the emergency drain procedure.
5. When the drain pump is empty, install the inlet hose again.
WARNING!
Make sure that the temperature is higher than
0 °C before you use the appliance again.
The manufacturer is not responsible for damages caused by low temperatures.
WARNING!
Refer to Safety chapters.
15.1 Alarm Codes and Possible failures
The appliance does not start or it stops during operation. First try to find a solution to the problem (refer to the tables).
WARNING!
Deactivate the appliance before carrying out any check.
With some problems, the display shows an alarm code and the Start/Pause button may flash continuously:
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Problem
The appliance does not fill with water prop‐ erly.
The appliance does not drain the water.
The appliance door is open or not closed correctly.
No communication be‐ tween electronic ele‐ ments of the appli‐ ance.
• The programme was not finished properly or the appliance stopped too early. Switch the appliance off and on again.
• If the alarm code appears again, contact the Authorised Serv‐ ice Centre.
• Wait until mains supply is stable.
The mains supply is unstable.
Possible solution
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the inlet hose has no kinks, damages or bends.
• Make sure that the connection of the water inlet hose is cor‐ rect.
• Make sure that the filter of the inlet hose and the filter of the valve are not clogged. Refer to 'Care and cleaning'.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning".
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain phase.
• Set the drain programme if you set an option which ends with water in the tub.
• Make sure that the door is properly closed.
If the display shows other alarm codes, deactivate and activate the appliance. If the problem continues, contact the Authorised Service Centre.
In case of different problem with the washing machine check the table below for possible solutions.
ENGLISH 31
Problem
The programme does floor.
not start.
The appliance fills with water and drains im‐ mediately.
The spin phase does not operate or the washing cycle lasts longer than usual.
There is water on the
You cannot open the appliance door.
The appliance makes an unusual noise and vibrates.
The programme dura‐ tion increases or de‐ creases during pro‐ gramme execution.
The washing results are not satisfactory.
Possible solution
• Make sure that the mains plug is connected to the mains socket.
• Make sure that the appliance door is closed.
• Make sure that there is no damaged fuse in the fuse box.
• Make sure that the Start/Pause has been touched.
• If the delay start is set, cancel the setting or wait for the end of countdown.
• Deactivate the Child Lock function if it is on.
• Check the position of the knob on the selected programme.
• Make sure that the drain hose is in the correct position. The hose may be positioned too low. Refer to "Installation instruc‐ tion".
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if necessary. Refer to "Care and cleaning".
• Adjust manually the items in the tub and start the spin phase again. This problem may be caused by balance problems.
• Make sure that the couplings of the water hoses are tight and there is not water leakages.
• Make sure that the water inlet hose and the drain hose have no damages.
• Make sure you use the correct detergent and the correct quantity of it.
• Make sure that a washing programme that ends with water in tub, has not been selected.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the drum.
• Make sure that the appliance receives electrical power.
• This problem may be caused by a failure of the appliance.
Contact the Authorised Service Centre.
• Make sure the levelling of the appliance is correct. Refer to
"Installation instruction".
• Make sure that the packaging and/or the transit bolts are re‐ moved. Refer to "Installation instruction".
• Add more laundry in the drum. The load may be too small.
• The SensiCare System is able to adjust the programme dura‐ tion according to the type and the laundry load size. Refer to
"The SensiCare System load detection" in "Daily Use" chap‐ ter.
• Increase the detergent quantity or use a different detergent.
• Use special products to remove the stubborn stains before you wash the laundry.
• Make sure that you set the correct temperature.
• Decrease the laundry load.
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Problem
Too much foam in the drum during the wash‐ ing cycle.
Possible solution
• Reduce the quantity of detergent.
After the check, activate the appliance. The programme continues from the point of interruption.
If the problem occurs again, contact the Authorised Service Centre.
The necessary data for the service centre are on the rating plate.
16. CONSUMPTION VALUES
Stated values are obtained in laboratory conditions with relevant stand‐ ards. Different causes can change the data: the quantity and type of laundry and ambient temperature. Water pressure, the supply voltage and the temperature of inlet water may also affect the washing pro‐ gramme duration.
Technical specifications may be changed without prior notice to improve the quality of product.
During the washing programme, the Prosense function can vary the wash duration and the consumption values. For more details see 'The
Prosense function' paragraph in 'Daily Use' chapter.
Programmes
Cotton
60°C
1)
Cotton Eco
Cotton
40°C
Synthetics
40°C
Delicate
40°C
7
7
3
1,5
Load
(kg)
7
Energy con‐ sumption
(kWh)
Water con‐ sumption (li‐ tre)
Approxi‐ mate pro‐ gramme du‐ ration (mi‐ nutes)
1.41
79 230
0.93
0.96
0.68
0.60
52
80
68
51
220
205
130
60
ENGLISH 33
Programmes Load
(kg)
Energy con‐ sumption
(kWh)
Water con‐ sumption (li‐ tre)
Approxi‐ mate pro‐ gramme du‐ ration (mi‐ nutes)
Wool
30°C
1,5 0.17
49 70
1) This programme at 60 °C is the reference programme for energy label data, in compliance with SANS
60456.
Off Mode (W)
Left On Mode (W)
0.48
0.48
The data in this chart are measured according to SANS 60456.
17. QUICK GUIDE
17.1 Daily use
1 2 3
2
1
Connect the mains plug to the mains socket.
Open the water tap.
Load the laundry.
Pour the detergent and other treatment in the proper compartment of the detergent dispenser.
1. Push the On/Off button to turn the appliance on.
2. Turn the programme dial to set the desired programme.
3. Set the desired options by means of the corresponding touch buttons.
4. To start the programme, touch the
Start/Pause button.
5. The appliance starts.
At the end of the programme, remove the laundry.
Push the On/Off button to turn the appliance off.
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17.2 Cleaning the drain pump filter
1 2
1
2
3
Clean the filter regularly and, especially, if the alarm code display.
appears on the
17.3 Programmes
Programmes
Cotton
Load
7 kg
Cotton Eco
Synthetics
Delicate
Rapid 14min
Rinse
Drain/Spin
Anti-Allergy Vapour
Duvet
Silk
Wool
Sport
7 kg
3 kg
1,5 kg
1 kg
7 kg
7 kg
7 kg
2 kg
0,5 kg
1,5 kg
3 kg
Product description
White cotton and coloured cotton.
White cotton and coloured cotton. Standard programmes for the Energy Label consump‐ tion values.
Synthetic items or mixed fabric items.
Delicate fabrics such as acrylics, viscose, pol‐ yester items.
Synthetic and mixed fabric. Lightly soiled items and garments to freshen up.
All fabrics, except woollens and very delicate fabrics. Programme for rinsing and spinning.
All fabrics, except woollens and very delicate fabrics. Programme for spinning and draining the water.
White cotton items. This programme helps to remove germs and bacteria.
Single synthetic blanket, bedspread, duvet.
Special programme for silk and mixed syn‐ thetic items.
Machine washable wool, hand washable wool and delicates.
Sportswear.
ENGLISH 35
Programmes Load Product description
Outdoor
2 kg 1)
1 kg 2)
Modern outdoor sporting garments.
Denim 2 kg
1) Washing programme.
2) Washing programme and waterproofing phase.
Denim clothing.
18. ELECTROLUX / AEG MAJOR APPLIANCES -
WARRANTY CONDITIONS
For domestic use only.
Not for commercial or industrial use.
Any alteration or modification of the equipment voids the warranty.
Failure to use a certified electrician or
Electrolux authorised service agent or genuine parts for installation or service voids the warranty.
1. Electrolux / AEG warrants the equipment against defective material or faulty manufacture, provided it is used for domestic purposes only, for a period of 36 (thirty six) months, from the date of purchase by the original retail purchaser. This warranty only applies to Electrolux and AEG large appliances.
2. a. In the first 6 (six) months from date of purchase, for valid warranty claims, collection, return and installation (Built-in and gas appliances) of the appliance will be free of charge within South
Africa if installed by an authorized Electrolux service agent.
b. For the remainder of the warranty period where the repaired appliance is used or installed more than 50 kilometres from the nearest Electrolux service agent or elsewhere in South Africa, travel costs to the place of use or installation shall be for the account of the purchaser.
3. This warranty is given on condition that only labour, parts and accessories supplied by authorised agents are at all times used in connection with the appliance, including the installation thereof, and that an authorised Electrolux service agent installs and/or services the appliance.
4. Electrolux shall not be responsible for damage of any kind resulting from electricity fluctuations, faults in the building wiring, faulty installations, and improper use of controls or failure to use the appliance in accordance with the operating instructions and/or general misuse and/or abuse, or if not used for domestic purposes only, or for damage caused by a superior force
(vis maior). Any repair or tampering by an unauthorised person or attempt to repair or tamper with the equipment, or use of parts not supplied by authorised agents, or alterations or modification to the equipment, shall render the warranty null and void.
5. After the first 6 (six) months from the date of purchase, this warranty does not apply to light bulbs, loose glass, glass oven doors and enamelled surfaces, filters and other parts subject to wear and tear or discolouring, as well as damage caused by abrasive and highly concentrated cleaners and/or cleaning materials or cleaners prohibited by the user manual.
6. Electrolux shall not be responsible in terms of this warranty for the replacement or repair of any part of the equipment which may have been damaged in transit if delivery is
36 www.aeg.com
undertaken by any party other than
Electrolux or an authorised agent.
7. All gas appliances are to be installed by a gas installer, registered with
SAQCC GAS. Electrical appliances are to be installed by a qualified electrician who is an authorised service agent or assisted by an authorised service agent from who proof of installation will be required.
8. Repairs carried out under warranty have a guarantee period of 3 (three) months on the parts and labour supplied to repair the unit and does not extend the warranty nor does it start a new warranty. Parts removed during guarantee repairs become the property of Electrolux.
9. After expiry of 6 (six) months from the date of purchase the warranty shall be available only to the original retail purchaser of Electrolux domestic appliances from an authorised Electrolux Dealer or
Distributor and only where the appliance has been retained for use in the Republic of South Africa.
10. Failure to produce documentary proof of the date of original acquisition by the original purchaser to Electrolux or an authorised service agent, will result in normal charges being levied for travel costs, the work carried out and the parts supplied, unless a production date can be proved to be within the 6 (six) months preceding the warranty claim.
11. After 6 (six) months from the date of purchase of the appliance the liability of Electrolux under this warranty is limited to the replacement and/or repair of the defective parts within the warranty period and does not extend to the installation or removal of the appliance.
CUSTOMER CARE HELPLINE
011 897 4600 / 0800 222 825
Service and Spares
In the event of your appliance requiring a service or if you wish to purchase spare parts, contact your local Electrolux Service Centre by telephoning:
011 897 4600 / 0800 222 825 (Tollfree in South Africa) https://www.aeg.co.za/ https://www.aeg.co.za/support/warranties/ https://www.aeg.co.za/support/contact-us/
Help us to help you Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
• Your name and telephone number
• Date of Purchase and Invoice number
• Physical address where appliance is located
• Model and serial number of the appliance
• Clear and concise details of the fault
Customer Care
For general enquiries or information regarding Electrolux / AEG appliances contact:
Customer Care Department
Electrolux South Africa (Pty) Ltd.
3 Aberdeen Road, Industrial Sites
Benoni, Johannesburg, South Africa, 1501
ENGLISH 37
Telephone
E-mail web link
Electrolux appliances AEG appliances
00800 222 825 ( Tollfree in South Africa ) [email protected]
https://www.aeg.co.za/ support/contact-us/ www.electrolux.co.za
www.aeg.co.za
Website
19. ENVIRONMENTAL CONCERNS
Recycle materials with the symbol .
Put the packaging in relevant containers to recycle it. Help protect the environment and human health by recycling waste of electrical and electronic appliances. Do not dispose of appliances marked with the symbol with the household waste. Return the product to your local recycling facility or contact your municipal office.
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