Epson Projector Management Software Projector Management Operation Guide

Limitations for Non-Epson Projectors

Related tasks

Scheduling Projector Events

Sending Email Notifications

Related topics

Setting Up the Software for the First Time

Follow these instructions before connecting a computer to the projector over a network.

Selecting Projector Network Settings

Installing the Software

Check the system requirements necessary to run the software, and then install the software.

Note:

• If the language selected for the installation differs from the language of the operating system being used, the screens may not display correctly.

System Requirements

Installing Epson Projector Management

Importing Settings From EasyMP Monitor

Parent topic:

Setting Up the Software for the First Time

System Requirements

This application supports the following operating systems, and is compatible with computers that meet the following system requirements.

Operating Systems Windows 7

• Ultimate (32- and 64-bit)

• Enterprise (32- and 64-bit)

• Professional (32- and 64-bit)

• Home Premium (32- and 64-bit)

• Home Basic (32-bit)

CPU

Memory

Hard Disk Space

Display

Windows 8.1

• Windows 8.1 (32- and 64-bit)

• Windows 8.1 Pro (32- and 64-bit)

• Windows 8.1 Enterprise (32- and 64-bit)

Windows 10

• Windows 10 Home (32- and 64-bit)

• Windows 10 Pro (32- and 64-bit)

• Windows 10 Enterprise (32- and 64-bit)

Intel Core i5 or faster

(Intel Core i7 or faster recommended)

2 GB or more

(8 GB or more recommended)

1 GB or more

Resolution between 1280 × 800 (WXGA) and 1920 × 1200 (WUXGA)

16-bit color or greater (approximately 32,000 display colors)

Parent topic:

Installing Epson Projector Management

Download and install Epson Projector Management on your computer.

Visit epson.com/support (U.S.) or epson.ca/support (Canada) and select your projector to download the latest version of Epson Projector Management.

Note:

• You need administrator authority to install Epson Projector Management.

• You need to install Microsoft .NET Framework 4.5 before installing Epson Projector Management.

• While installing Epson Projector Management, you may need to install other required software such as

Microsoft SQL Server LocalDB 2014 Express. Follow the on-screen instructions to continue installation.

Download the latest version of Epson Projector Management.

Double-click

Epson Projector Management Ver.X.XX.exe

to start the installer.

Follow the on-screen instructions.

Parent topic:

Importing Settings From EasyMP Monitor

You can transfer setting information from EasyMP Monitor (version 4.50 or later). Start Epson Projector

Management on the same computer and the settings are imported automatically the first time you start the software. When finished, you see an message telling you that the settings are imported.

If you want to use the imported settings on another computer that is running Epson Projector

Management, you can save a configuration file on the original computer using the

Save Configuration

File

feature on the

Environment setup

screen. Then copy the resulting configuration file to the following directory on the other computer.

C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management

Parent topic:

Environment Setup - General

Related references

Selecting Projector Network Settings

Follow these instructions to select a connection method between a computer and the projector, and then set up the projector.

Connect the projector to your network using the Advanced connection mode.

Setting Up a Projector to Connect in Advanced Connection Mode (Wired)

Setting Up a Projector to Connect in Advanced Connection Mode (Wireless)

Parent topic:

Setting Up the Software for the First Time

Setting Up a Projector to Connect in Advanced Connection Mode (Wired)

To connect a computer to the projector using a wired LAN, you need to select network settings on the computer and the projector.

Connect the computer to the network.

Note:

To set up a network connection, if necessary, see the documentation supplied with your computer or network adapter.

Connect a LAN cable to the projector.

Turn on the projector.

Press the

Menu

button on the remote control or the control panel, select the

Network

menu, and select

Network Configuration

Select

Wired LAN

A screen like one of the following is displayed.

Set

DHCP

Off

and enter the projector's IP Address, Subnet Mask, and Gateway Address values as necessary.

When you have finished making settings, select

Setup Complete

Complete

, and follow the onscreen instructions to save your settings and exit the menus.

Parent topic:

Selecting Projector Network Settings

Related references

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode (Wired)

Setting Up a Projector to Connect in Advanced Connection Mode (Wireless)

To connect a computer to the projector over a wireless LAN, you need to select network settings on the computer and the projector.

Contact your network administrator and write down the settings for the access point, such as the

SSID and security settings.

Connect the computer to the network.

Note:

To set up a network connection, if necessary, see the documentation supplied with your computer or network adapter.

Install the wireless LAN unit in the projector, if necessary. See your projector

User's Guide

for instructions.

Turn on the projector.

Press the

Menu

button on the remote control or the control panel, select the

Network

menu, and then select

Network Configuration

Select

Wireless LAN

A screen like one of the following is displayed.

Turn on wireless LAN support.

Note:

The necessary settings vary depending on your projector. See your projector

User's Guide

for instructions.

Select

Advanced

for

Connection Mode

Select other options as necessary for your network. See your projector

User's Guide

for instructions.

10. Select security settings on the

Security

menu as necessary for your network. Check with your network administrator for more information on making the correct settings.

11. When you have finished making settings, select

Setup Complete

Complete

, and follow the onscreen instructions to save your settings and exit the menus.

Parent topic:

Selecting Projector Network Settings

Related references

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode (Wireless)

Monitoring and Controlling the Projectors

Follow these instructions to monitor and control the registered projectors.

Registering Projectors for Monitoring

Projector Control Options

Projector Status Display

Registering Projectors for Monitoring

To monitor or control projectors, you must register the projectors to Epson Projector Management. Once you registered, the projector status is automatically displayed when you start Epson Projector

Management.

If you need to register a large number of projectors, you can create projector groups so you can monitor and control the projectors in small units. First create your projector groups and then register each projector to a group.

You can register up to 2000 projectors and groups in total. To monitor a large number of projectors, make sure your computer meets or exceeds the system requirements.

Searching for Projectors

Creating a Projector Group

Parent topic:

Registering Projectors for Monitoring

Related references

System Requirements

Searching for Projectors

You can search for projectors on the same segment automatically or search for projectors by specifying an IP address.

Start Epson Projector Management.

•

Windows 7

: Click

Start

, select

Programs

(or

All Programs

EPSON Projector

, and then click

Epson Projector Management Ver.X.XX

•

Windows 8.1

: Navigate to the

Apps

screen and select

Epson Projector Management Ver.X.XX

•

Windows 10

: Select

Start

, select

EPSON Projector

, and then select

Epson Projector

Management Ver.X.XX

Epson Projector Management starts.

Select

Projector

from the menu bar and select

Projector Registration

The

Projector Registration

screen appears.

Select a search mode.

• Select

Automatic search

to search for the projector on the same network.

• Select

Manual search

to search for the projector by specifying the IP address. Enter an

IP address

• Select

Range search

to search for the projector by setting an IP address range. Enter an IP address in

Start Address

and

End Address

Note:

If you want to search non-Epson projectors that support PJLink Class2 automatically, select

Search for Projectors in PJLink

Click

Search

You see a list of network projectors.

Select the projector that you want to register.

Select the necessary settings for each projector.

1 Enter the name of the projector. This name is displayed in the Epson Projector Management main screen. You can enter up to 64 characters.

2 Displays the name that has been registered to the projector.

3 Select the icon.

4 Select a group if you want to register the projector to a group. (You must first create a group to add projectors to it.)

5 Displays the projector's IP address.

6 Enter notes about the projector, such as its location, if necessary. Notes entered here are displayed in

Projector Properties

. You can enter up to 60 characters.

7 If a password has been set for the projector, enter the password here. If you do not enter the correct password, you cannot monitor or control the projector, even after registering the projector. For more information about passwords, see your projector

User's Guide

Click

Register

To register additional projectors, repeat steps 5 to 7.

You see the registered projectors in the Epson Projector Management main screen.

Note:

• To change the projector information for a registered projector, double-click the projector in the Epson

Projector Management main screen, and then change the necessary information on the

Projector

Properties

screen.

• To remove a registered projector, right-click the projector in the Epson Projector Management main screen, and then select

Delete

• You may see a message prompting you to set the

Standby Mode

setting to

Communication On

in the projector's menu. Select

Yes

to monitor projectors while the projector is in standby mode (when the power is off).

Parent topic:

Related references

Projector Properties - Information

Creating a Projector Group

Registering projectors to a group allows you to monitor and control multiple projectors all at once. When you select a parent group, you can also monitor and control all projectors included in multiple groups.

Select

Projector

from the menu bar and select

Group Registration

The

Group Registration

screen appears.

Select the necessary settings.

1 Enter the name of the group. You can enter up to 64 characters.

2 Select the icon.

3 Select a parent group if you want to register a group to it. (You must create the parent group before you can add groups to it.)

Click

Register

You see the registered group in the Epson Projector Management main screen.

Double-click the projector icon that you want to register to the group.

Select the group in which you want to register the projector, and then click

To verify the projectors included in the group, select

Grouping view

Parent topic:

Registering Projectors for Monitoring

Related references

You can select the type of monitoring window you want to view from the following windows.

•

Detail list view

You can check projector status as a list. To check the status of projectors in a specific group, select the group in the

Group List

•

Grouping view

You can check projector groups in a hierarchical diagram.

When you want to expand or collapse a group, double-click the group icon or a group name in the

Group List

. When the projectors in the group are hidden, the group icon appears with a circle frame.

To move the position of the group icon, drag and drop the group icon.

•

Error list

You can check a list of only the projectors that are currently in an error or warning status. To check the status of projectors in a specific group, select the group in the

Group List

. To view solution, move the pointer over the error information.

Note:

• To change the displayed item or order in the

Detail list view

and

Error list

, change the

Display List

setting on the

Environment setup

screen.

• To enable or disable monitoring, right-click the projector to select

Monitoring enabled

Monitoring disabled

in the Epson Projector Management main screen.

• To monitor projectors even when they are in standby mode (when power is off), select

Communication On

as the

Standby Mode

setting in the projector's menus. Also select the correct

Port

setting, if necessary.

Parent topic:

Creating a Projector Group

Related tasks

Projector Status Display

You can check detailed projector status information on the

Projector properties

screen. To access the

Projector properties

screen, double-click the projector in the Epson Projector Management main screen.

You can check the following information in each tab.

•

Information

: Displays general projector information.

•

Status History

: Displays projector's error history.

•

Usage History

: Displays the projector usage history as a graph.

•

Schedule

: Displays the schedule set for the projector or projector's parent group.

•

Status Information

: Displays projector status information. Press displayed item.

to change the

•

Service

: Displays technical service information. (Normally used only by Epson Support.)

Parent topic:

Projector Control Options

You can control the selected projector by using the projector control buttons on the Epson Projector

Management main screen. When you select multiple projectors and select a projector control button, you can control multiple projectors at one time.

You can perform the following operations.

•

Refresh

: Updates the projector information.

•

Power

: Turns the projector on or off.

•

A/V Mute

: Turns projector's A/V Mute or Shutter feature on or off.

•

Source

: Switches the projector's input source. (Available only for Epson projectors.)

You can select the following options when you right-click the Epson projector in the Epson Projector

Management main screen.

•

Web Control

: allows you to select projector settings and control projection using a Web browser.

•

Remote Camera Access

: allows you to check the image captured with the projector's remote camera using a Web browser.

•

Auto Setup

: allows you to use the projector's auto setup feature.

Note:

• The

Power

A/V Mute

and

Source

operations are not available while using the

Auto Setup

feature.

• See your projector

User's Guide

for details on the

Remote Camera Access

and the

Auto Setup

features, if available.

Parent topic:

Scheduling Projector Events

Using Additional Functions

Follow the instructions here to use the additional functions available with Epson Projector Management.

Making Security Settings

Sending Email Notifications

Saving Projector Log Files

Scheduling Projector Events

You can schedule events to occur automatically on your projector.

The projector performs the selected events, such as turning the projector on or off or switching the input source, or using auto setup, on the specified date and time in the schedule you set up. You must also start Epson Projector Management on your computer at the scheduled time for the schedule events to occur.

Select

Tool

from the menu bar and select

Schedule

Select

Schedule Settings

Select the projectors or groups for which you want to schedule an event.

Select

Add

Select the date and time for the scheduled event, then select the operation you want performed as necessary.

Note:

• If you schedule an event that requires the projector to be turned on, the projector turns on automatically, even if you do not specify a power-on event.

• Before activating the

Auto Setup

feature, allow the projected image to become steadily bright, without any flickering. Be sure to select a power-on event prior to the

Auto Setup

event to allow the projected image to become steadily bright.

• Turn on all projectors before using the auto setup feature. Be sure to select a power-on event for all projectors on which you want to use the

Auto Setup

feature.

Select

to complete setting.

The event schedule is saved.

Note:

• To edit the event schedule, select the event in the

Schedule Settings

screen and select

Edit

• To remove a scheduled event, select the event in the

Schedule Settings

screen and select

Delete

• To enable or disable the scheduled event without removing the scheduled event from the list, select the event in the

Schedule Settings

screen and select

Enable

Disable

• To enable or disable all scheduled events, select

Tool

from the menu bar, select

Schedule

, and then select

Enable Schedule

Disable Schedule

Parent topic:

Projector Properties - Schedule

Related references

Making Security Settings

You can improve Epson Projector Management security by restricting access to the application and preventing anyone from changing its settings.

Setting the Password

Restricting the Use of the Application

Parent topic:

Setting the Password

You can set a password that must be entered when the application is started or when the application lock function is enabled.

Select

Tool

from the menu bar and select

Environment setup

Select the

General

tab.

Select

Password

Do one of the following.

• Create a password for the first time: Leave the

Old password

field blank.

• Change an old password: Enter the existing password in the

Old password

field.

Enter a new password in the

New password

field. The password can be up to 16 alphanumeric characters.

Enter the same password again in the

New password (confirm)

field.

Click

The password is saved.

Parent topic:

Making Security Settings

Restricting the Use of the Application

You can lock the application functions so that they cannot be accessed by a third party.

Note:

When you set a password, you need to enter the password to release the application lock. Using a password improves the application security.

Open the

Tool

menu, and then select

Application lock

The application is locked and no operations are available except for opening and closing the application and disabling the application lock.

To unlock the application, open the

Tool

menu, and then select

Application unlock

. If no password has been set, you can leave these fields blank and just click

in the window to enter the password.

Parent topic:

Making Security Settings

Sending Email Notifications

You can set up Epson Projector Management to send you an email alert over the network if there is a problem with the projector. It can also send you a recovery notification email when the projector returns to normal status.

Note:

• If a critical problem causes a projector to shut down, you may not receive an email alert.

• The type of problems included in the email notification vary depending on your projector.

Select

Tool

from the menu bar and select

Environment setup

Select the

Mail

tab.

Select any necessary settings.

1 Select to enable email notifications and allow you to enter the necessary information.

2 Enter the SMTP server name or IP address for the projector's SMTP server.

3 Select a number for the SMTP server port number using 1 to 65535. Default is 25.

4 Select to enable TLS authentication.

5 Select to enable SMTP authentication.

6 Enter a user name for the SMTP authentication.

7 Enter a password for the SMTP authentication.

8 Enter the email address that you want to be identified as the sender. You can enter up to 512 alphanumeric characters.

Select

Add

, select the recipient's email addresses, and then select the type of email notifications you want them to receive.

Select

The

Environment setup

screen appears. Repeat steps 4 to 5 to add recipient's email addresses.

You can register up to 10 email addresses.

Select

to save your settings.

Parent topic:

Solutions When Network Alert Emails are not Received

Related references

Environment Setup - Mail

Message Broadcasting

You can distribute images or text messages to multiple projectors for simultaneous display on those projectors. You can distribute the information immediately or at a specific date and time using the schedule feature.

Note:

• Make sure the image file resolution is between 50 × 50 and 1920 × 1200 pixels.

• Make sure the text is 1024 characters or less.

Caution:

You should not rely on the Message Broadcasting feature to send urgent messages in an emergency. Instead, use other methods for emergency notices. Epson does not guarantee the speed, reliability, or accuracy of messages sent using the feature, and Epson is not responsible for any loss, damage, or injury arising from its use.

Broadcasting a Message Immediately

Broadcasting a Message at a Specific Date and Time

Parent topic:

Broadcasting a Message Immediately

You can distribute images or text messages to multiple projectors for simultaneous display on those projectors immediately.

Select

Tool

from the menu bar and select

Message Broadcasting

Select the projector or group that you want to receive the distributed message.

Select the type of information to distribute.

• Select

File

to distribute one JPEG file.

• Select

Folder

to distribute all JPEG files in the specified folder.

• Select

Text

to distribute a text message.

Select the necessary settings.

• When you select

File

, select

Browse

to specify the file to be distributed.

• When you select

Folder

, select

Browse

to specify the folder that includes the files to be distributed. Specify an

Update interval

setting from 1 to 30 minutes for automatically switching display from one image to the next.

• When you select

Text

, enter the message in the text box and select any available style settings.

Select

Start

The images or text message you specified is projected by the selected projectors or groups.

Note:

The projector immediately stops projection from other sources and switches to the distributed content.

Select

End

to discontinue display of the distributed image or message.

Parent topic:

Broadcasting a Message at a Specific Date and Time

You can distribute images or text messages to multiple projectors for simultaneous display on those projectors at a specific date and time.

Select

Tool

from the menu bar and select

Schedule

Select

Schedule Settings

Select the projector or group that you want to receive the distributed message.

Select

Add

Select the date and time for the message broadcast, then select

Message Broadcasting

from

Control

Select

Start

, and then select

Settings

Select the type of information to distribute.

• Select

File

to distribute one JPEG file.

• Select

Folder

to distribute all JPEG files in the specified folder.

• Select

Text

to distribute a text message.

Select the necessary settings.

• When you select

File

, select

Browse

to specify the file to be distributed.

• When you select

Folder

, select

Browse

to specify the folder that includes the files to be distributed. Specify an

Update interval

setting from 1 to 30 minutes for automatically switching display from one image to the next.

• When you select

Text

, enter the message in the text box and select any available style settings.

Select

10. Repeat steps 3 to 5 to specify the date and time to finish message broadcasting.

11. Select

End

, and then select

Note:

If you do not specify the date and time for

End

, the projector projects distributed message continuously.

12. Select

Close

to save the schedule and message settings.

At the specified date and time, the images or text message you specified is projected by the selected projectors or groups.

Parent topic:

Saving Projector Log Files

You can save selected information such as a projector's usage and error histories to a log file in a folder of your choosing. (Available only for Epson projectors.) The log file is saved as a separate zip file.

Note:

• Epson Projector Management saves log information for the last three months by default. You can change the log saving period from the

Log Save Settings

on the

Monitor

tab of the

Environment setup

screen.

• The type of logs saved by the Epson Projector Management varies depending on your projector models.

Select

File

from the menu bar and select

Log Save Settings

The

Log Save Settings

screen appears.

Select the target projector.

• Select

All projectors

to include all registered projectors.

• Select

Selected projectors

to include only the selected projectors.

Select the type of information you want to save in a log file, and then select

Save

Specify the output folder and file name, and then select

Save

The zip file is created to the specified folder.

Parent topic:

Solving Network Connection Problems

Solving Problems

See the following sections to check for solutions to problems you may have using Epson Projector

Management.

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode (Wired)

Solving Network Connection Problems

Try these solutions depending on your network environment.

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode (Wireless)

Parent topic:

Solving Problems

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode

(Wired)

When you cannot connect the computer and the projector using

Advanced Connection Mode

over a wired network, try the following solutions. If you cannot resolve the problem, contact your network administrator.

• Check the status of the external devices used for the network connection or the environment in which the network devices and the projector are located.

• Connect the network cable securely.

Note:

• Use a commercially available 100BASE-TX or 10BASE-T LAN cable.

• To prevent malfunctions, use a category 5 or higher shielded LAN cable.

• Check the projector's network settings.

• Set

DHCP

Off

. When

DHCP

is set to

, it may take some time to enter LAN standby status if an available DHCP server is not found.

• Set the IP address, the subnet mask, and the gateway address for the projector correctly.

• Close network settings on the projector, and then return to the LAN standby screen.

• Check the computer's network settings.

• Enable LAN settings on your computer.

• Turn off the firewall. If you do not want to turn it off, register the firewall as an exception. Make the necessary settings to open the port. The port used by this software is "56181" (TCP).

Parent topic:

Solving Network Connection Problems

Solutions When You Cannot Connect Projectors Using Advanced Connection Mode

(Wireless)

When you cannot connect the computer and the projector using

Advanced Connection Mode

over a wireless network, try the following solutions. If you cannot resolve the problem, contact your network administrator.

• Check the status of the external devices used for the network connection or the environment in which the network devices and the projector are located.

• Connect the specified wireless LAN unit to the projector securely. See your projector

User's Guide

for more details.

• Check for any obstacles between the access point and the computer or projector, and change their position to improve communication. Sometimes, indoor environments prevent the projector from being found in a search.

• Make sure that the access point and the computer or projector are not too far apart. Move them closer together and try to connect again.

• Check for interference from other equipment, such as a Bluetooth device or microwave. Move the interfering device farther away or expand your wireless bandwidth.

• Set the radio strength for the network devices to the maximum.

• Set the IP address, the subnet mask, and the gateway address for the access point correctly.

• Make sure the wireless LAN system of the access point supports the projector's wireless LAN system.

• Check the projector's network settings.

• Set the

Connection Mode

setting to

Advanced

• Set the computer, the access point, and the projector to the same SSID.

• Set

DHCP

Off

. When

DHCP

is set to

, it may take some time to enter LAN standby status if an available DHCP server is not found.

• Set the IP address, the subnet mask, and the gateway address for the projector correctly.

• Turn on a wireless LAN.

• Set the wireless LAN system to meet the standards supported by the access point.

• When you enable the security setting, set the same passphrase to the access point, the computer, and the projector.

• Close network settings on the projector, and then return to the LAN standby screen.

• Check the computer's network settings.

• If the wireless LAN adapter is not installed on your computer, install a wireless LAN card on your computer.

• Enable the wireless LAN setting or AirPort on your computer.

• Connect to the access point to which the projector is connected.

• Turn off the firewall. If you do not want to turn it off, register the firewall as an exception. Make the necessary settings to open the port. The port used by this software is "56181" (TCP).

• Check the access point settings.

• Set connection permission at the access point to allow projectors to connect if any functions that block connections, such as MAC Address restrictions and port restrictions, are set to the access point.

Parent topic:

Solving Network Connection Problems

Solving Monitoring and Controlling Problems

Try these solutions depending on your situation.

Solutions When You Cannot Monitor or Control the Projector

Solutions When Network Alert Emails are not Received

Solutions When You Cannot Broadcast a Message

Parent topic:

Solving Problems

Solutions When You Cannot Monitor or Control the Projector

Try these solutions when you cannot monitor or control the projectors.

• Make sure the projector is turned on and connected to the network correctly.

• To monitor projectors even when they are in standby mode (when power is off), select

Communication On

as the

Standby Mode

setting in the projector's menus. Also select the correct

Port

setting, if necessary.

• Make sure the projector you want to monitor or control is registered to Epson Projector Management.

• Turn off the DHCP settings for your projector. If you turn on the DHCP settings, the projector's IP address changes automatically and Epson Projector Management may not be able to search for the registered projector.

• When you restore settings from the backup file, extract the zip file and copy the extracted files to the following directory.

C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management

• If you need to reinstall the software but do not have a backup file, remove the file stored in the following directory, and then reinstall the software:

C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector Management

Parent topic:

Environment Setup - General

Related references

Solutions When Network Alert Emails are not Received

If you do not receive an email alerting you to problems with a projector over the network, try the following solutions:

• Make sure the projector is turned on and connected to the network correctly. (If a critical problem causes a projector to shut down, you may not receive an email alert.)

• To monitor projectors even when they are in standby mode (when power is off), select

Communication On

as the

Standby Mode

setting in the projector's menus. Also select the correct

Port

setting, if necessary.

• Make sure your electrical outlet or power source is functioning correctly.

• Select

Test Email

on the

Mail

tab of the

Environment setup

screen. If you do not receive the test email, check all of the settings on the

Mail

tab for accuracy.

Parent topic:

Related references

Environment Setup - Mail

Solutions When You Cannot Broadcast a Message

If the message broadcasting feature does not work, try the following solutions:

• Make sure the projector is turned on and connected to the network correctly.

• To monitor projectors even when they are in standby mode (when power is off), select

Communication On

as the

Standby Mode

setting in the projector's menus. Also select the correct

Port

setting, if necessary.

• In your firewall settings, open the UDP port to allow Message Broadcasting to communicate through the required port. See your firewall software documentation for instructions.

• When you press the

Esc

button on the projector's control panel or remote control to discontinue message broadcasting, the message broadasting feature is disabled. To distribute messages again, restart the projector.

Parent topic:

Epson Projector Management Main Screen

Screen Summary

See these sections for more information about the Epson Projector Management screens.

Environment Setup - Display List

Epson Projector Management Main Screen

When you start Epson Projector Management, the main screen appears.

File

Projector

•

Log Save Settings

: Selects the log file settings.

•

Version information

: Displays the application version information.

•

Exit

: Closes the application.

•

Projector Registration

: Searches for and registers new projectors.

•

Group Registration

: Creates new projector group.

Edit

Tool

Show/Hide

Group List

Source

A/V Mute

Power

Refresh

Error list

Grouping view

Detail list view

•

Property

: Displays the projector properties screen.

•

Monitoring enabled

Monitoring disabled

: Enables or disables monitoring.

•

Delete

: Removes the selected projector from the list.

•

Application lock

Application unlock

: Enables or disables the application lock feature.

•

Environment setup

: Displays the Environment setup screen.

•

Schedule

: Selects schedule settings.

•

Message Broadcasting

: Selects message broadcasting settings.

Expands or collapses the group list.

Displays the items registered in the group in a hierarchical diagram.

Switches the projector's input source. (Available only for Epson projectors.)

Turns the projector's A/V Mute or Shutter feature on or off.

Turns the projector power on or off.

Updates the projector information.

Displays the error list. You can check a list of only projectors that are currently in an error or warning status.

Displays the grouping view. You can check the projector group in a hierarchical diagram.

Displays detail list view. You can check the projector status as a list.

Projector Status Icons

Parent topic:

Screen Summary

Related references

Projector Status Icons

The icons in the Epson Projector Management main screen are described in the following table.

The group is expanded.

The group is collapsed.

The projector is monitored or controlled using the PJLink protocol.

The group or projector is in normal status.

The group or projector is in warning status.

The group or projector is in error status.

The group or projector requires immediate attention.

The group or projector performs operations.

Updating the group or projector information.

Monitoring is disabled for the group or projector.

The projector power is on.

The projector power is off.

The projector's A/V Mute or Shutter feature is turned on.

The projector is too hot.

The projector is overheated.

The projector's temperature level is normal.

Parent topic:

Epson Projector Management Main Screen

Projector Properties Screen

When you select

Projector Properties

in the

Edit

menu, the projector properties screen appears.

Projector Properties - Information

Projector Properties - Status History

Projector Properties - Usage History

Projector Properties - Schedule

Projector Properties - Status Information

Projector Properties - Service

Parent topic:

Screen Summary

Projector Properties - Information

When you select the

Information

tab on the projector properties screen, the following screen appears.

The information acquired from the projector varies depending on the projector model. If the software cannot acquire information, it displays it as "---". To update the projector information, select .

Display name

Projector name

Icons

Group name

IP address

Displays the name used in Epson Projector Management.

Displays the name that has been registered to the projector.

Displays the icons registered for the projector or group. You can change icons using the

Select

button.

Displays the group name that the projector belongs to. You can change the group using the

Select

button.

Displays the projector's IP address.

Light source hours used

Source

Light Source

Constant Brightness

Remains

Temperature level

Manufacturer

Model

Description

Status

Monitor

Password

PJLink

Password

Displays the number of hours the projector's light source has been used.

Displays the projector's current input source. When you select a non-Epson projector, you can specify the number of the input source to switch sources.

Displays projector's light source.

Displays the remaining time that the projector can maintain the constant brightness.

Displays the projector's temperature in five levels.

Displays the projector's manufacturer.

Displays the projector's model name.

Displays notes about the projector.

Displays the projector's error information. To view solution, move the pointer over the error information.

If computer/projector authentication fails and you have set a password for the projector, enter your password here to access the projector settings.

Parent topic:

Projector Properties - Status History

When you select the

Status History

tab on the projector properties screen, the following screen appears. You can check errors that occur while Epson Projector Management is running. To output the error history as a csv file, select

Save

Parent topic:

Projector Properties - Usage History

When you select the

Usage History

tab on the projector properties screen, the following screen appears.

Previous Month

Next Month

Save

Other times

Displays a graph of the previous month.

Displays a graph of the next month.

Outputs the currently displayed history as a csv file.

Displays the number of hours the projector has been used without monitoring by Epson Projector Management.

Parent topic:

Projector Properties - Schedule

When you select the

Schedule

tab on the projector properties screen, the following screen appears.

Show/Hide

Calendar

Displays or hides the calendar.

Today's date appears with a highlighted background and white text. A scheduled date appears with a highlighted background and black text. Select to move to the previous month or year and select to move to the next month or year.

Schedule

Enabled

Disabled

Add

Edit

Delete

Displays the schedule list. The color of the row is described as follows.

•

: Enabled schedule

: Disabled schedule

: Unselected schedule

Note:

You can duplicate the schedule by right-clicking the schedule and selecting

Copy

and

Paste

Enables the selected schedule.

Disables the selected schedule.

Creates a new schedule.

Edits the selected schedule.

Removes the selected schedule.

Parent topic:

Scheduling Projector Events

Related tasks

Projector Properties - Status Information

When you select the

Status Information

tab on the projector properties screen, the following screen appears. The information acquired from the projector varies depending on the projector model. If the software cannot acquire information, it displays it as "---".

Information

Status

Switches the displayed information from the following list.

• Status Information

• Source

• Network Wired

• Network Wireless

• Maintenance

• Version

Update

Updates status information.

Parent topic:

Projector Properties - Service

When you select the

Service

tab on the projector properties screen, the following screen appears.

(Normally used only by Epson Support.)

Parent topic:

Environment Setup - General

Environment Setup Screen

When you select

Environment setup

in the

Tool

menu, the environment setup screen appears.

Environment Setup - Monitor

Environment Setup - Display List

Environment Setup - Mail

Parent topic:

Screen Summary

Environment Setup - General

When you select the

General

tab on the environment setup screen, the following screen appears.

Application lock

Register at startup

Resident in the task tray

Changes password for the application lock feature by selecting

Password

Starts Epson Projector Management automatically when you start up the computer.

Continues monitoring when you close or minimize the Epson Projector

Management window. The icons displayed on the task bar are described below.

• : Normal operation.

• : Warning or error occurred.

Set the projector's

Standby mode to

Communication On when registering

Save Configuration

File

Sets the

Standby Mode

setting to

Communication On

in the projector's menu during projector registration (Epson projectors only).

Creates a backup of the configuration file by selecting

Save

. When you restore settings from the backup file, extract the zip file and copy the extracted files to the following directory.

C:\ProgramData\SEIKO EPSON CORPORATION\Epson Projector

Management

Parent topic:

Environment Setup - Monitor

When you select the

Monitor

tab on the environment setup screen, the following screen appears.

Update interval

Specifies the update interval of the projector information from 1 to 99 minutes. When you monitor a large number of projectors, specify a longer interval so that the update can finish during that time.

Temperature level display group view

Lamp schedule notification

Log Save Settings

Displays the projector temperature level in the

Grouping view

Specifies when you receive a projector status notification based on the number of hours the light source has been used.

Specifies the length of time for which to save the log of

Projector Usage

History

and

Status History

from 1 to 99 months.

Parent topic:

Environment Setup - Display List

When you select the

Display List

tab on the environment setup screen, the following screen appears.

List Type

Select the type of list for which you want to change the displayed items and order:

Detail list view

Error list

List Item

Select the items you want to display or remove from display, and arrange their order.

Displayable Items

are available for adding to the

Selected

Items and Order

list.

• : Displays the item selected in

Displayable Items

• : Hides the item selected in

Selected Items and Order

• : Moves the item selected in

Selected Items and Order

to the previous position.

• : Moves the item selected in

Selected Items and Order

to the next position.

Parent topic:

Related references

Environment Setup - Mail

When you select the

Mail

tab on the environment setup screen, the following screen appears.

Use Email Notification

System

SMTP Server

Port Number

Select to send an email to the preset addresses when a projector status changes.

Enter the SMTP server name or IP address for the projector's SMTP server.

Select a number for the SMTP server port number using 1 to 65535. Default is 25.

Select to enable TLS authentication.

Use TLS

Authentication

Use SMTP

Authentication

Select to enable SMTP authentication.

User name

Password

Enter a user name for the SMTP authentication.

Enter a password for the SMTP authentication.

Sender mail address

Enter the email address of the sender. You can enter up to 512 alphanumeric characters.

Target Email Address

Displays the recipient's email addresses.

Add

Adds a new recipient's email address.

Edit

Test Email

Delete

Edits the selected recipient's email address.

Sends a test email to the selected recipient's email address.

Removes the selected recipient's email address.

Parent topic:

Sending Email Notifications

Related tasks

Appendix

See these sections to learn more about Epson Projector Management software.

Updating and Uninstalling the Software

Limitations for Non-Epson Projectors

Uninstalling Epson Projector Management (Windows 7)

Updating and Uninstalling the Software

Follow these instructions to uninstall Epson Projector Management.

Uninstalling Epson Projector Management (Windows 8.x/Windows 10)

Parent topic:

Appendix

Uninstalling Epson Projector Management (Windows 7)

Follow the instructions below to uninstall Epson Projector Management.

Note:

You need administrator authority to uninstall the software.

Turn on your computer.

Make sure all running applications are closed.

Click

Start

, and then click

Control Panel

Click

Uninstall a program

from the

Programs

category.

Select

Epson Projector Management

, and then click

Uninstall/Change

Follow the on-screen instructions.

Parent topic:

Updating and Uninstalling the Software

Uninstalling Epson Projector Management (Windows 8.x/Windows 10)

Follow the instructions below to uninstall Epson Projector Management.

Note:

You need administrator authority to uninstall the software.

Turn on your computer.

Make sure all running applications are closed.

Press the key on the keyboard to display all apps.

Right-click (press and hold)

Epson Projector Management Ver.X.XX

, and then select

Uninstall

Follow the on-screen instructions.

Parent topic:

Updating and Uninstalling the Software

Limitations for Non-Epson Projectors

The following features are not available for non-Epson projectors.

•

Automatic search

(for PJLink Class1 projectors)

•

Source

button on the main screen

•

Schedule

•

Use Email Notification System

•

Message Broadcasting

•

Log Save Settings

(except for

Projector Info

)

The following information cannot be acquired from non-Epson projectors.

•

Light source hours used

•

Constant Brightness Remains

•

Temperature level

•

Status History

•

Usage History

•

Status Information

•

Service

Parent topic:

Appendix

Notices

Check these sections for important notices about your software.

About Notations

General Notice

Parent topic:

Appendix

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information contained herein.

Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions.

Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or

Epson Approved Products by Seiko Epson Corporation.

The contents of this guide may be changed or updated without further notice.

Illustrations in this guide and the actual projector may differ.

Parent topic:

About Notations

• Microsoft

Windows

7 operating system

• Microsoft

Windows

8.1 operating system

• Microsoft

Windows

10 operating system

In this guide, the operating systems above are referred to as "Windows 7", "Windows 8.1", and

"Windows 10". Furthermore, the collective term Windows may be used to refer to Windows 7, Windows

8.1, Windows 10, and multiple versions of Windows may be referred to as, for example, Windows 7/8.1, with the Windows notation omitted.

Parent topic:

General Notice

EPSON is a registered trademark, and EPSON Exceed Your Vision is a registered logomark of Seiko

Epson Corporation.

Microsoft, Windows, Windows logo, and SQL Server are trademarks or registered trademarks of

Microsoft Corporation in the United States and/or other countries.

Intel

® is a registered trademark of the Intel Corporation in the U.S. and/or other countries.

Other product names used herein are also for identification purposes only and may be trademarks of their respective owners. Epson disclaims any and all rights in those marks.

Software Copyright: This product uses free software as well as software to which this company holds the rights.

Parent topic:

Copyright Attribution

11/17

CPD-55140

Parent topic: