Dacor OWD24 Warming Drawer Owner's Manual

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To Our Valued Customer.
congratulations on your purchase of the very latest in Dacor’ products! Qur U
us The Life of the Kitchen”, and a great addition to Your home.
your new Distinctive Appliance. read this
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Valuable custome
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Dacor Customer gervice Team
14425 Clark Avenue
City of industry CA 01745
Telephone: (800) 793-0093
(626) 403-3130
Fax:
Hours of Operation: Monday through Friday
6:00 Am. 10 5:00 PM. pacific Time
www.dacor.com
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“he Dacor Quetom” Service Team
© 200
7 Dacor, all rights reserved
INSTALLER: LEAVE THESE INSTRUCTIONS WITH THE
APPLIANCE.
CUSTOMER: READ THIS USE AND CARE MANUAL COMPLETELY
BEFORE USING YOUR WARMING DRAWER. SAVE IT FOR FUTURE
REFERENCE. IT CONTAINS IMPORTANT USE AND CARE INFOR-
MATION.
For service and warranty information see page 8.
If you have any questions (other than warranty ques-
tions), call:
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday — Friday 6:00 a.m. to 5:00 p.m, Pacific Time
Web site: www.dacor.com
When you call, have the complete model and serial
number for your appliance available. The numbers are
found on the product data label located on back of the
drawer front. See page 3 for label location. Write
these numbers below for future reference.
Model number
Serial number
Date of purchase
Since Dacor continuously improves the quality and per-
formance of our products, we may need to make changes
to the appliance without updating this manual. Visit www.
dacor.com to download the latest version of this manual.
hy Instructions
The Important Safety Instructions and warnings in
this manual can not cover all possible problems and condi-
tions that can occur. Use common sense and caution when
installing, maintaining or operating this appliance.
Safety Symbols and Labels
IMPORTANT: To avoid the possi ibility. of explosion or
fire, do not store or use flammable or explosive vapors
and liquids (such as gasoline) inside or in the vicini y -
ce this or ‘any: other appliance. Keep items that could
warm the o А Л в
9
0 not use ‘water on grease fires - “smother fire ¢ or r flame |
FRR
or use dry chemical or foam- -type extinguisher. co mmm
IM PORTANT: : This. appliance i is. equipped with ath ree.
prong. grounding electric plug: for protection against
a dedicated, grounded, electrical outlet. If only a two -
of the customer to have it replaced with a. dedicated, :
properly grounded three prong electrical outlet. To
avoid an electric ¢ shock hazard, do not t under гапу
oo or remove e the La rd à (rc rou und) p prong f from te.
+ Use se an n adapter plug.
+ Usea a power co rd that
is frayed or damaged. -
« Immerse the power
~~ cord or plug in wa ter :
or other liquid. -
+ Connect! the a ponce
с —toane extension cord. 5
| NOTE : Use of a groun nd
possible electric shock hazards. It must be plugged | into а
prong electrical outlet is available, it is the respi
ty Precautions
Read this manual completely before operating this
appliance.
Use this appliance only for its intended use as
described in this manual. Use it only to warm food
and heat plates and utensils. It is not designed for
commercial, industrial or laboratory use.
Only mode! OWD24 is approved for use in outdoor
installations and near water (bathrooms). Do not
use, store or install warming drawer models other
than OWD24 near water, for example, near sinks,
swimming pools or in a wet basement.
Model OWDZ24, when installed as a towel warmer,
must have the supplied wire rack installed in the
drawer bottom. Secure the rack with the screw and
clip supplied. See the installation instructions.
Do not install or operate a product that is
damaged, has a damaged power cord or plug, or is
malfunctioning in any manner. Return the appliance
to the nearest authorized service facility for
examination, repair or adjustment,
Make sure that this appliance has been properly
installed and grounded by a qualified installer
according to the accompanying installation
instructions. Have the installer show you the
location of the electrical outlet so that you know
where to disconnect power to the appliance.
Do not repair or replace any part of the warming
drawer unless specifically recommended in the
literature accompanying it. All other service should
ре done by a qualified technician.
Use of accessory attachments not recommended by
the appliance manufacturer may cause injuries.
Before cleaning or performing any type of service,
make sure that the power plug is disconnected from
the electrical outlet and that the unit is cool.
Keep the electrical cord away from heated surfaces.
DO NOT TOUCH ANY HOT SURFACES IN OR ON
THE WARMING DRAWER DURING OR IMMEDIATELY
AFTER USE. Use the handle instead. After use,
make sure these surfaces have haa sufficient time
to cool before touching them. Heating elements may
be hot, even though they are dark in color.
To reduce the risk of fire in the warming drawer, do
not overcook food. Do not leave it unattended with
paper, plastic or other combustible materials inside.
To reduce risk of fire, electric shock, serious Injury or death when using this appliance, follow basic precautions, includ-
ing the following:
To avoid the possibility of fire or burns, do not allow
clothing, pot holders, towels or rags to come into
contact with any part of the warming drawer during
and immediately after use. Do not wear loose or
hanging apparel while using this appliance.
If materials inside the warming drawer should
ignite, keep the drawer closed and shut off the
power at the circuit breaker panel or fuse box.
Exercise caution when opening the drawer. Let hot
air or steam escape before looking or reaching into
the warming drawer,
Use only dry pot holders when removing food and
cookware from the warming drawer. Wet pot holders
can cause steam burns.
Do not put items like whole eggs, sealed containers
or closed glass jars in the warming drawer. They
may explode when heated, causing injury.
Do not place more than 50 pounds in the drawer.
Properly clean and maintain the unit regularly as
instructed in this manual. Clean only those parts
listed in this manual, in the manner specified.
Do not use abrasive scrubbers or abrasive/caustic
cleaners or detergents on this appliance. They
may permanently damage the finishes. Do not use
aerosol cleaners, because they may be flammable or
cause corrosion of metal parts.
Clean the appliance thoroughly before operating it
for the first time,
Make sure the warming drawer is used only by
those individuals who are able to operate it properly.
Do not tamper with the controls.
Preheat the warming drawer before use.
Never allow anyone, including children to sit, stand
or climb on any part of the appliance, including
the drawer. Doing so may cause tipping, damage,
serious injury or death.
Do not leave children alone or unattended in the
area around the appliance. Do not allow children to
operate it, play with the controls, pull on the handle
or touch other parts.
Do not store items of interest to children above the
warming drawer. Chitdren could be burned or injured
while climbing on the appliance.
Gasket
Drawer
Product data label on back of
drawer front
Drawer front:
Style and size varies with model
Back of Drawer Front
Humidity vents
Humidity control
Models IWD24, IWD27, IWD30 and OWD24 are
not equipped with the humidity control or vents
Control panel
Drawer slide
Minimum ambient operating temperature:
32°F (0°C)
Drawer capacity: 50 pounds
Drawer dimensions:
Model IWD24: 5"H x 20"W x 2234"D
Model OWD24:
61H x 2014”W x 17 7/8"D
27" models: 5"H x 23"W x 2234"D
30” models: 5"H x 26"W x 2234"D
36" models: 5"H x 32"W x 2234"D
Humidity vents
e When the warming drawer is on in continuous: mode
(00), it will remain on until turned off manually. To
“avoid a fire hazard or burns, exercise caution when :
“Operating. the unit in continuous mode. AAA
* Do not block the humidity vents. on the back of the =
drawer front and along the left and ri ght st sides of f the
- drawer. Excessive heat buildup can occur. o
| e Food safety | is an important consideration when =
- Using a warming dra wer. In. the PROOF and LOW
temperature settings, bacteria growth: may occur. -
— Use the MED and HIGH settings if holding € ce ertain
foods for more than two to three hours.
Preheating
For best results, preheat your warming drawer for
about 20 minutes before use. If you put hot food into
a cool, confined area, any steam that is present will
condense. If you preheat your warming drawer, there
will be less chance of water due to condensation.
Preheat times vary depending on the temperature set-
ting.
Humidity Control
Models IWD24, IWD27,
IWD30 and OWD24 do ,
not have this feature 7
The warming drawer has two distinct humidity modes.
The "MOIST" setting seals the food's moisture in the
warming chamber, maintaining the water content of
the food. The "CRISP" setting allows the moisture to
vent out of the sides of the warming drawer, retain-
ing the crispness of other food types. The MOIST »
CRISP lever opens and closes vents located on the
inside of the drawer front.
Do not block the humidity vents any time you operate
your warming drawer.
— Back of drawer front
Lever
Vents
CRISP
The warming drawer is equipped with four temperature
settings and a timer that can be set for one, two, three
or four hours. The warming drawer can also be set for
continuous operation. See the table on the facing page for
suggested settings for different foods.
To turn the unit on:
1. Select the humidity level. Slide the lever located on
the back of the drawer face to the desired position.
To increase humidity inside the drawer, slide the lever
closer to the MOIST symbol. To decrease humidity
inside the drawer, slide the lever closer to the CRISP
symbol. The lever can also be positioned anywhere
between the MOIST and CRISP settings.
Push the ON/OFF key.
3. Push the key for the desired temperature setting.
Setti Temperature*
PROOF 100°F (38°C
LOW 140°F (60°C
MED 175°F (80°C
HIGH 200°F (93°C
* Temperatures are approximate
4, Select the amount of time you want
the warming drawer to be on: Push the
SELECT key until the desired number
of hours lights up on the control panel.
or
Push the continuous key (co) to keep
the unit on constantly. Push the ON/
OFF key to turn the warming drawer
off, when done.
To warm plates, and other serving containers:
Place them carefully into the warming drawer and set
the temperature to PROOF or LOW, depending upon
vour personal preference. Do not drag plates across
the drawer. They may scratch the drawer surface.
e Before using any delicate dinnerware in the warm-
ing drawer, determine its maximum recommended
usage temperature from the plate manufacturer. It is
not necessary to preheat the warming drawer when
warming serving dishes.
You can also use plastic wrapping on plates to keep
foods hot and moist.
Control Panel
Beef - rare
Bread - hard rolls
Bread - fin
Casseroles
Coffee cake
Cooked cereals
Dinner
Eggs
Enchiladas
Fish/seafood
Fried food
Gravy, cream sauces
Ham
Hors D oeuvres
Lamb
Pancakes
Pies - sinale crust
Pizza
Potatoes - baked
Poul
etables
Waffles - cris
- Temperature.
“Setinas ——
HIGH
LOW
LOW
PROOF
LOW
LOW
LOW
MED
LOW
LOW-MED
LOW
HIGH
LOW
LOW
LOW-MED
LOW
LOW-MED
LOW
LOW-MED
HIGH
HIGH
LOW
HIGH
Cri
Moist
Cri
Moist
Moist
Moist
Moist
Moist
Moist
Moist
Moist
Cri
Moist
Moist
Cri
Moist
Moist
Moist
Moist
Cri
Moist
Moist
Moist
Uncovered
Covered
Uncovered
Damp towel
Uncovered
Uncovered
Uncovered
Uncovered
Covered
Uncovered
Covered
Uncovered
Covered
Covered
Uncovered
Uncovered
Covered
Uncovered
Covered
Uncovered
Uncovered
Covered
Uncovered
es
+ To prevent permanent damage to the appliance
* Ро not allow acids (citrus juices, tomato sauces,
etc. ) to remain on the v wa arming draw wer s su urfaces.
~The finish may stain. Cn ES
+ Do not try to remove heavy spills with a ; sharp object |
“such as a knife or metal l spatula, Sharp: objects may: :
Sa the surfaces. eA es
osu faces, do not use abrasive cleaners or scrubbers. .
Clean the control panel with a soft cloth soaked with a
solution of mild detergent and hot water. Rinse and dry
with a soft cloth. Exercise caution to avoid introduction of
liquids into the area behind the control panel. Do not use
abrasive cleaners or scrubbers. They may permanently
damage the finish or scrap off the letters and graphics.
For the front face of warming drawers with a painted
finish, clean with a solution of mild detergent and hot
water. Rinse and dry with a soft cloth. Do not use abrasive
cleaners or scrubbers. They may permanently damage the
finish.
Gasket
The gasket is located around the edge of the drawer
opening, below the control panel.
Gently clean the gasket with a solution of mild detergent
and hot water. Rinse and dry with a soft cloth. The gasket
material is soft, so be careful not to crush or damage
it. Damaging the gasket will cause a poor heat seal and
result in poor warming drawer performance.
5 Control
Clean the Moist Crisp lever with a solution of mild deter-
gent and hot water. Rinse and dry with a soft cloth.
Clean the drawer handle with a solution of mild detergent
and hot water. Rinse and dry with a soft cloth.
You may also use Dacor Stainless Steel Cleaner. It is
available from your Dacor dealer. Use it according to the
directions on the package.
Always wipe stainless steel surfaces in the direction of the
grain.
Clean all glass surfaces with a solution of mild detergent
and hot water. You may also use a mild glass cleaner to
remove fingerprints or smears. Dry completely with a soft,
lint-free cloth.
Clean brass and chrome surfaces with a solution of mild
detergent and warm water. Rinse, dry and polish with a
soft, lint-free cloth.
You may also use Dacor Stainless Steel Cleaner. It is
available from your Dacor dealer. Use it according to the
directions on the package.
The warming drawer has slides positioned on each side
of the drawer. They allow the drawer to slide in and out
smoothly. Remove the drawer from the slides to make
cleaning easy or to access the serial number plate. The
drawer slides themselves do not require maintenance.
1. Pull the drawer slides all the way out of the drawer
opening.
Allow the drawer to cool before attempting to remove it. 2. Gently lower the drawer between the extended slides
1. Pull the drawer out to the fully open position. until it is suspended by them.
2. Pushin on the locking tab on one side as you pull the 3. Slide the back of the drawer mounting brackets under
drawer up. See the facing page. the clips on the slides. See the facing page.
3. When the drawer comes loose from the slide, repeat 4. Push one side of the drawer down onto its locking tab,
the same process on the opposite side. until the tab locks into place.
Grip the drawer on both sides and pull it free. 5. Repeat the same process on the opposite side.
>. For safety, push both drawer slides into the drawer 6. Gently open and close the drawer to make sure that it
opening. is properly installed.
Slide mounting bracket Am
under clip on slide \_ 7
Push in on tab
Pull up on в
drawer front | o
7
, Push drawer front
| down until tab locks
ÿ in place
Drawer Removal Drawer Installation
~~ Problem | MayBeCousedBy |
Nothing works.
Power plug disconnected.
Plug the warming drawer into a 120 Vac,
15 Amp., dedicated electrical outlet.
Timer Is not set.
Select time duration according to the
Operating Instructions section.
Tripped circuit breaker or blown
fuse.
Check the circuit breaker panel or fuse box
tripped breaker or blown fuse.
Ambient temperature below 32°F
(0%).
Temperature around warming drawer must be
above freezing.
Drawer does not slide smoothly
or drags.
Drawer is incorrectly mounted into
slide mechanism.
Remount drawer into slide, per instructions
above.
Drawer is over-loaded or the load
is unbalanced.
Reduce the weight to less than 50 pounds.
Redistribute drawer contents.
Excessive condensation.
Warming drawer not preheated.
Preheat the warming drawer before each use.
Incorrect humidity control setting.
Set humidity control to CRISP to allow mois-
ture to vent.
One or more of the indicator
lights on the control panel blink
on and off (one second on, one
second off).
The control panel computer has
detected an error:
#1 - Temperature error
#2 - Sensor error
#3 - Key pad error
#4 - Control error
Try resetting the computer. Disconnect the
power cord, wait 20 seconds, then reconnect
it. Check the control panel. If the indicator
light still flashes, call for service. See page
8.
Before you request service:
1. Review the Before You Call For Service section of this manual, above.
Use the helpful tips found in our Problem Solution Guide.
2
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the
number below.
Dacor's Customer Service center is available 6:00 a.m. = 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
TRICT OF COLUMBIA, AND CANADA:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the
first use purchaser, starting from the date of original retail
purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased
brand new from a Dacor Authorized Dealer, or other seller
authorized by Dacor.
If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material or
workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel,
paint/porcelain blemishes, etc.) to the product or included
accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not cov-
ered and are the responsibility of the purchaser.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor designated service com-
pany during regular business hours. Please note service pro-
viders are independent entities and are not agents of Dacor,
Dealer display and model home display products with a pro-
duction date greater than 5 years, products sold "As Is,” and
products installed for non-residential use, which include but
are not limited to religious organizations, fire stations, bed
and breakfast and spas carry a one year parts warranty only.
All delivery, installation, labor costs and other service fees
are the responsibility of the purchaser.
Warranty will be null and void on product that has altered,
defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing state-
ment for new construction upon request. All Dacor products
must be accessible for service,
*Warranty is null and void if non-CUL approved product is
transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA, AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material or
workmanship, Dacor will furnish a new part, FO.B, factory to
replace the defective part,
All delivery, installation, labor costs, and other service fees
are the responsibility of the purchaser.
What Is Not Covered
e Slight color variations may be noticed because of differ-
ences in painted parts, kitchen lighting, product place-
ment, and other factors; this warranty does not apply to
color variation,
e Service calls to educate the customer on proper use and
care of the product,
e Service fees for travel to islands and remote areas, which
include but are not limited to, ferries, toll roads or other
travel expenses.
e (Consequential or incidental damage, including but not
limited to food or medicine loss, time away from work or
restaurant meals,
e Failure of the product when used for commercial, busi-
ness, rental or any application other than for residential
consumer use,
e Failure of the product caused by improper product instal-
lation,
e Replacement of house fuses, fuse boxes or resetting of
circuit breakers,
e Damage to the product caused by accident, fire, flood,
power interruption, power surges or other acts of God,
e Liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings and other
structures or objects around the product.
e Breakage, discoloration, or damage to glass, metal sur-
faces, plastic components, trim, paint or other cosmetic
finish caused by improper usage, care, abuse, or
neglect.
Out of Warranty
Should you experience a service issue beyond the standard
warranty period, please contact us. Dacor reviews each issue
and customer concern to provide the best possible solution
based on the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRAN-
TIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE,
NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT
OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR
PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR
BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL
DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT,
DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS
AND EXPENSES, INCLUDING ATTORNEY'S FEES, FROM THE
DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED,
ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied
warranty lasts, or do not allow the exclusion or limitation of
inconsequential damages, therefore the above limitations or
exclusions may not apply to you. This warranty gives you
specific legal rights, and you may also have other rights that
vary from state to state.
10
11
12
— — — — — — — — — — — — 1 here — — — — — — — — — — —
NO POSTAGE
NECESSARY
[F MAILED
IN THE
UNITED STATES
E
E
E
E
E
E
E
E
BUSINESS REPLY MAIL —]——
FIRST-CLASS MAIL PERMIT NO 1600 CITY OF INDUSTRY CA E
POSTAGE WILL BE PAID BY ADDRESSEE E
E
E
DACOR
ATTN WARRANTY PROCESSING DEPT
PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
Please visit www
.dacor.com to activate your warranty online.
MPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner's Name: 8
Last (Please Print or Type) First Middle
Street:
City: State: Zip:
Purchase Date: Email: Telephone:
Dealer:
City: State: Zip:
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
=} АЗ ТМ. СооКта Show
=} В. Magazine
=} С. Appliance Dealer Showroom
d D. Kitchen Dealer Showroom
.-. E. Home Show
2. Where did you buy your Dacor appliances?
=} А. Appliance Dealer
dB. Kitchen Dealer
=} С. Builder Supplier
3. For what purpose was the product purchased?
=} A. Replacement only
dB. Partofa Remodel
4. Whatis your household income?
1 A. Under $75,000
НЫ В. $75,000 - $100,000
1 С. $100,000 - $150,000
J
J
J
J
J
De De
DLL
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
6. Would you buy or recommend another Dacor product?
1 Yes
Comments:
NO
D. Refrigerator
F Builder
С. Architect/Designer
H. Another Dacor Owner
|. Model Home
J. Other
D. Builder
E. Other
C. New Home
D. Other
D. $150,000 - $200,000
$200,000 - $250,000
F. Over $250,000
Г
cut here
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site: www.dacor.com
Corporate phone: (800) 793-0093