Avocent AutoView 3100, AutoView AutoView 3200 Installer/User Manual
Reklama
Reklama
For Technical Support: www.avocent.com/support
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Fax: +1 256 430 4031
Avocent Asia Pacific
Singapore Branch Office
100 Tras Street, #15-01
Amara Corporate Tower
Singapore 079027
Tel: +656 227 3773
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Avocent Canada
20 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1K3 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Fax: +353 61 471 871
Avocent Germany
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
590-640-501B
AutoView
®
3100/3200
Installer/User Guide
USA Notification
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Canadian Notification
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
Japanese Notification
Korean Notification
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES-003, CE, GS, VCCI, MIC, C-Tick, GOST
AutoView
®
3100/3200 Switch
Installer/User Guide
Avocent, the Avocent logo, The Power of Being There, Dambrackas
Video Compression, AutoView and OSCAR are registered trademarks of
Avocent Corporation or its affiliates. All other marks are the property of their respective owners.
©
2007 Avocent Corporation. All rights reserved. 590-640-501C.
Instructions
This symbol is intended to alert the user to the presence of important operating and maintenance
(servicing) instructions in the literature accompanying the appliance.
Dangerous Voltage
This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
Power On
This symbol indicates the principal on/off switch is in the on position.
Power Off
This symbol indicates the principal on/off switch is in the off position.
Protective Grounding Terminal
This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment.
iii
T A B L E O F C O N T E N T S
Table of Contents
List of Tables .................................................................................................................. vii
List of Figures ................................................................................................................. ix
Chapter 1: Product Overview.......................................................................................... 1
Features and Benefits ........................................................................................................................ 1
Reduce cable bulk ....................................................................................................................... 2
On-board Web Interface ............................................................................................................. 2
Safety Precautions ............................................................................................................................. 4
Rack Mount Safety Considerations .................................................................................................... 4
Chapter 2: Installation ..................................................................................................... 5
AutoView Switch Connectivity ........................................................................................................... 5
Getting started ............................................................................................................................ 5
Installation overview .................................................................................................................. 6
Connecting the AutoView 3100/3200 switch hardware ............................................................. 8
Verifying the Connections.................................................................................................................. 9
AutoView 3100/3200 switch ....................................................................................................... 9
Adjusting Mouse Settings on Target Devices .................................................................................. 10
Chapter 3: Local Port Operation................................................................................... 11
Controlling Your System at the Local Port...................................................................................... 11
Viewing and selecting ports and servers .................................................................................. 11
Viewing the status of your AutoView 3100/3200 switching system.......................................... 13
Navigating the OSCAR Interface ..................................................................................................... 15
Configuring OSCAR Interface Menus ............................................................................................. 16
Managing server tasks using the OSCAR interface.................................................................. 30
Chapter 4: Web Interface Operations........................................................................... 37
Overview of the AutoView 3100/3200 Switch Web Interface .......................................................... 37
Viewing and Selecting Ports and Servers ........................................................................................ 37
About the AutoView Explorer Window ............................................................................................ 38
Using the side navigation bar................................................................................................... 39
Using the top option bar ........................................................................................................... 40
iv AutoView 3100/3200 Switch Installer/User Guide
T A B L E O F C O N T E N T S
Launching a KVM session ........................................................................................................ 41
Managing an AutoView switch web interface device ............................................................... 41
Managing local accounts.......................................................................................................... 42
Managing device properties ..................................................................................................... 43
Chapter 5: The Video Viewer......................................................................................... 45
About the Video Viewer Window ..................................................................................................... 45
Video Viewer Minimum Requirements ............................................................................................ 45
Launching a KVM Session ............................................................................................................... 46
Video Viewer Window Features ...................................................................................................... 47
Changing the toolbar................................................................................................................ 49
Setting the window size............................................................................................................. 49
Adjusting the view..................................................................................................................... 50
Adjusting color depth................................................................................................................ 51
Additional video adjustment ..................................................................................................... 52
Adjusting mouse options ........................................................................................................... 54
Using Keyboard Pass-through......................................................................................................... 57
Using Macros................................................................................................................................... 58
Saving the View................................................................................................................................ 58
Closing a Video Viewer Window Session ........................................................................................ 59
Chapter 6: Terminal Operations ................................................................................... 61
The Console Menu ........................................................................................................................... 61
Network Configuration .................................................................................................................... 61
Other Console Main Menu Options................................................................................................. 64
Security configuration .............................................................................................................. 64
Local user accounts .................................................................................................................. 64
Console password ..................................................................................................................... 65
Firmware management ............................................................................................................. 65
Enable debug messages ............................................................................................................ 65
Restore factory defaults ............................................................................................................ 65
Reset appliance......................................................................................................................... 65
Exit............................................................................................................................................ 65
Appendices..................................................................................................................... 67
Table of Contents v
Appendix A: Flash Upgrades........................................................................................................... 67
Using the Console menu interface ............................................................................................ 67
Using the on-board web interface ............................................................................................ 68
Recovering from a failed Flash upgrade .................................................................................. 68
Appendix B: Using AVRIQ-SRL modules ........................................................................................ 69
Appendix C: UTP Cabling ............................................................................................................... 73
Appendix D: Technical Specifications ............................................................................................. 75
Appendix E: Sun Advanced Key Emulation ..................................................................................... 77
Appendix F: Technical Support ....................................................................................................... 79
vi AutoView 3100/3200 Switch Installer/User Guide
vii
L I S T OF T A B L E S
List of Tables
Table 3.1: Main Dialog Box Functions ........................................................................................... 12
Table 3.2: OSCAR Interface Status Symbols ................................................................................... 13
Table 3.3: OSCAR Interface Navigation Basics .............................................................................. 15
Table 3.4: Setup Features to Configure the OSCAR Interface........................................................ 16
Table 3.5: OSCAR Interface Status Flags ....................................................................................... 23
Table 3.6: Commands to Manage Routine Tasks for Your Target Devices .................................... 31
Table 4.1: AutoView Explorer Window Area Descriptions ............................................................. 39
Table 4.2: Viewing Appliance Information...................................................................................... 43
Table 5.1: Video Viewer Window Description ................................................................................ 48
Table 5.2: Manual Video Adjust Dialog Box Descriptions ............................................................. 53
Table B.1: AVRIQ-SRL Module Pinouts.......................................................................................... 72
Table C.1: UTP Wiring Standards .................................................................................................. 73
Table E.1: Sun Key Emulation......................................................................................................... 77
Table E.2: PS/2-to-USB Keyboard Mappings ................................................................................. 78
viii AutoView 3100/3200 Switch Installer/User Guide
ix
L IS T O F F IG U R E S
List of Figures
Figure 1.1: Example AutoView 3100/3200 Switch Configuration .................................................... 3
Figure 2.1: Basic AutoView 3100 Switch Configuration .................................................................. 7
Figure 3.1: OSCAR Interface Main Dialog Box.............................................................................. 12
Figure 3.2: OSCAR Interface Setup Dialog Box ............................................................................. 17
Figure 3.3: OSCAR Interface Names Dialog Box ........................................................................... 18
Figure 3.4: OSCAR Interface Name Modify Dialog Box ................................................................ 19
Figure 3.5: OSCAR Interface Devices Dialog Box ......................................................................... 20
Figure 3.6: OSCAR Interface Device Modify Dialog Box............................................................... 21
Figure 3.7: OSCAR Interface Menu Dialog Box ............................................................................. 22
Figure 3.8: OSCAR Interface Flag Dialog Box .............................................................................. 23
Figure 3.9: Position Flag ................................................................................................................ 24
Figure 3.10: OSCAR Interface Broadcast Dialog Box.................................................................... 25
Figure 3.11: OSCAR Interface Scan Dialog Box ............................................................................ 26
Figure 3.12: OSCAR Interface Commands Dialog Box .................................................................. 27
Figure 3.13: OSCAR Interface Screen Saver Dialog Box ............................................................... 28
Figure 3.14: OSCAR Interface Keyboard Dialog Box .................................................................... 30
Figure 3.15: OSCAR Interface Commands Dialog Box .................................................................. 32
Figure 3.16: OSCAR Interface User Status Dialog Box ................................................................. 33
Figure 3.17: OSCAR Interface Disconnect Dialog Box .................................................................. 33
Figure 3.18: OSCAR Interface Version Dialog Box........................................................................ 35
Figure 3.19: IQ Selection Dialog Box ............................................................................................. 35
Figure 3.20: IQ Version Dialog Box ............................................................................................... 36
Figure 4.1: Avocent AutoView Explorer Window ........................................................................... 38
Figure 4.2: Side Navigation Bar...................................................................................................... 39
Figure 5.1: Video Viewer Window (Normal Window Mode) .......................................................... 47
Figure 5.2: Manual Video Adjust Dialog Box ................................................................................. 52
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed ............................. 55
Figure 6.1: Console Main Menu...................................................................................................... 62
Figure 6.2: Network Configuration Menu ....................................................................................... 63
x AutoView 3100/3200 Switch Installer/User Guide
C H A P T E R
1
Product Overview
Features and Benefits
Avocent AutoView
®
switches combine analog and digital technology to provide flexible, centralized control of data center servers. They provide customers with a significant reduction of cable volume, secure remote access and flexible server management from anywhere at anytime.
Each AutoView 3100/3200 switch model consists of the following features:
• a rack mountable keyboard, video and mouse (KVM) switch, configurable for analog (local) or digital (remote) connectivity
• supports Universal Serial Bus (USB) keyboards and mice
• video resolutions supported up to 1280 x 1024 for remote users
• enhanced video quality of up to 1600 x 1200 available to local users via the video port
• user peripheral ports for PS/2 and USB keyboards and mice
• accessibility to target devices across a 1000BaseT LAN port
• accessibility to target devices directly through a local port
The AutoView 3100/3200 switches give you flexible target device management control from anywhere in the world.
1
2 AutoView 3100/3200 Switch Installer/User Guide
Reduce cable bulk
With server densities continually increasing, cable bulk remains a major concern for network administrators. The AutoView 3100/3200 switches significantly reduce KVM cable volume in the rack by utilizing the innovative AVRIQ module and a single, industry-standard Unshielded
Twisted Pair (UTP) CAT 5 cabling.
The AVRIQ module is powered directly from the target device and provides Keep Alive functionality when the AutoView 3100/3200 switch is not powered.
The AVRIQ-SRL (serial) module is a DCE device that provides the primary interface between a serial device and an AutoView 3100/3200 switch. It provides VT100 terminal emulation, break suppression and port history in a compact, convenient module.
On-board Web Interface
The AutoView 3100/3200 switch also provides a built-in web interface to handle all KVM switching needs. Featuring secure “point-and-click” web browser-based access to control any attached device, the AutoView switch web interface provides a Video Viewer window that allows you to control the keyboard, monitor and mouse functions of the connected target device in real time. See Chapter 4 for more details.
Chapter 1: Product Overview 3
AutoView 3200 Switch Shown
Ethernet
Analog User
(OSCAR
®
Graphical
User Interface)
Figure 1.1: Example AutoView 3100/3200 Switch Configuration
Digital User
(Computer with Internet Browser)
4 AutoView 3100/3200 Switch Installer/User Guide
Safety Precautions
To avoid potential video and/or keyboard problems when using Avocent products:
• If the building has 3-phase AC power, ensure that the computer and monitor are on the same phase.
For best results, they should be on the same circuit.
To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precautions:
• Do not use a 2-wire power cord in any Avocent product configuration.
• Test AC outlets at the target device and monitor for proper polarity and grounding.
• Use only with grounded outlets at both the target device and monitor. When using a backup
Uninterruptible Power Supply (UPS), power the target device, the monitor and the AutoView 3100/
3200 switch from the UPS.
NOTE: The AC inlet is the main power disconnect.
Rack Mount Safety Considerations
• Elevated Ambient Temperature: If installed in a closed rack assembly, the operating temperature of the rack environment may be greater than room ambient. Use care not to exceed the rated maximum ambient temperature of the switch.
• Reduced Air Flow: Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised.
• Mechanical Loading: Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit Overloading: Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current. Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring. Consider equipment nameplate ratings for maximum current.
• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). Reliable earthing of equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips).
C H A P T E R
2
Installation
AutoView Switch Connectivity
The AutoView 3100/3200 switching system transmits keyboard, video and mouse (KVM) information between operators and target devices attached to the AutoView 3100/3200 switch over a network using an Ethernet connection.
The AutoView 3100/3200 switch uses TCP/IP for communication over Ethernet. Although
10BaseT Ethernet may be used, Avocent recommends a dedicated, switched 100BaseT network, or even a 1000BaseT network.
Getting started
Before installing your AutoView 3100/3200 switch, refer to the following lists to ensure you have all items that shipped with it, as well as other items necessary for proper installation.
Supplied with the AutoView 3100/3200 switch
• Local country power cord
• Rack mounting brackets
• AutoView Installer/User Guide (this manual)
• AutoView 3100/3200 Quick Installation Guide
• Four self-adhesive rubber feet (shipped unattached)
• Null modem cable
Additional items needed
• One AVRIQ module per target server or AVRIQ-SRL module per serial device
• One CAT 5 patch cable per AVRIQ module (4-pair UTP, up to 100 feet or 30 meters)
• One CAT 5 patch cable for network connectivity (4-pair UTP, up to 30 feet or 10 meters)
NOTE: All references to IQ modules in this document use the AVRIQ module as a default. The AutoView 3100/
3200 switches support Avocent AVRIQ, DSRIQ and DSAVIQ modules as well as Avocent Integrated Access
Cables (IAC modules).
5
6 AutoView 3100/3200 Switch Installer/User Guide
Installation overview
The general procedure for setting up and installing the AutoView 3100/3200 switch is as follows:
• Unpack the AutoView 3100/3200 switch and verify that all components are present and in good condition.
• Make all hardware connections between the power source, AutoView 3100/3200 switch, target devices and the Ethernet.
• Turn on the power and verify that all connections are working.
• Configure the AutoView 3100/3200 switch using the console menu interface.
• Make the appropriate mouse setting adjustments.
Figure 2.1 on page 7 illustrates a basic configuration for the AutoView 3100/3200 switch, using the
AutoView 3100 switch as a model for the example.
Chapter 2: Installation 7
Digital User
Network
Analog User
AutoView 3100 Switch
Power
Cord
Servers 1-16
Local USB
Connections
Ports
1-16
AVRIQ/IAC modules,
PS/2, USB*, Sun and serial adaptors are available.
Figure 2.1: Basic AutoView 3100 Switch Configuration
8 AutoView 3100/3200 Switch Installer/User Guide
Connecting the AutoView 3100/3200 switch hardware
NOTE: The AutoView 3100/3200 switch may be rack mounted in a 1U configuration. The AutoView 3100/
3200 switch does not support a 0U configuration.
To connect and power up your AutoView 3100/3200 switch:
1.
Power down the target device(s) that will be part of your AutoView 3100/3200 switching system. Locate the power cord that came with the switch and plug one end into the power socket on the rear of the switch. Plug the other end into an appropriate AC wall outlet.
WARNING: To reduce the risk of electric shock or damage to your equipment:
- Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
- Plug the power cord into a grounded (earthed) outlet that is easily accessible at all times.
- Disconnect the power from the switch by unplugging the power cord from either the electrical outlet or
the appliance.
2.
Plug your VGA monitor and either PS/2 or USB keyboard and mouse cables into the appropriately labeled switch ports. You must install both a keyboard and mouse on the local ports or the keyboard will not initialize properly.
3.
Choose an available numbered port on the rear of your AutoView 3100/3200 switch. Plug one end of a CAT 5 patch cable (4-pair, up to 100 feet or 30 meters) into the selected port and plug the other end into the RJ-45 connector of an AVRIQ module.
NOTE: Resolutions above 1280 x 1024 may need to be manually set in the operating systems display settings.
Distances up to 100 feet (30 meters) are subject to cable quality and environmental factors.
4.
Attach the color-coded connectors of an AVRIQ module to the corresponding keyboard, monitor and mouse ports on the server you will be connecting to the switch.
NOTE: When connecting a Sun AVRIQ module, you must use a multi-sync monitor in the local port to accommodate Sun computers that support both VGA and sync-on-green or composite sync.
5.
Attach one end of the CAT 5 patch cable to the RJ-45 connector on the AVRIQ module.
Connect the other end of the CAT 5 patch cable to the desired port on the back of your
AutoView 3100/3200 switch.
6.
Plug a CAT 5 patch cable from your Ethernet network into the LAN port on the back of your switch. Network users will access the AutoView 3100/3200 switch through this port.
7.
Power up each target device and then power up the AutoView 3100/3200 switch. After approximately one minute, the switch completes initialization and displays the OSCAR
® graphical user interface Free tag on the local port monitor.
8.
Point your web browser to the default IP address https://192.168.1.1 to access the device.
9.
Log in to the AutoView Explorer window and, using the top menu bar, select Appliance-
Appliance Settings-Network. Enter the appropriate addressing information for your network.
NOTE: The default username is Admin, with no password.
Chapter 2: Installation 9
To connect an AVRIQ module to a serial device:
1.
Attach the AVRIQ-SRL module 9-pin serial connector to the serial port of the device to be connected to your AutoView 3100/3200 switch.
2.
Attach one end of the CAT 5 cable to the RJ-45 connector on the AVRIQ-SRL module.
Connect the other end of the CAT 5 patch cable to the desired port on the back of your switch.
NOTE: The AVRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
3.
Connect the power supply to the power connector on your AVRIQ-SRL module. The cable expander can be used to power up to four AVRIQ-SRL modules from a single power supply.
4.
Connect the AVRIQ-SRL module power supply to a grounded AC wall outlet. Power up your serial device.
Setting up your network for the on-board web interface
AutoView switching systems that have the on-board web interface use IP addresses to uniquely identify the switch and the target devices. The AutoView switch supports both Dynamic Host
Configuration Protocol (DHCP) and static IP addressing. Avocent recommends that IP addresses be reserved for each switch and that they remain static while the AutoView switches are connected to the network.
Verifying the Connections
AutoView 3100/3200 switch
The front panel of the AutoView 3100/3200 switch features LEDs indicating the status of the
Ethernet connection:
• The green LED, labeled Link, illuminates when a valid connection to the network is established at a rate of 1000 Mbps and blinks when there is activity on the port.
• The amber LED illuminates when you are communicating at a rate of 100 Mbps when using an
Ethernet connection.
• If neither LED is illuminated, connection speed is at a rate of 10 Mbps.
Additionally, the front panel of the AutoView 3100/3200 switch has LEDs for each port that indicate the target device status:
• A green LED illuminates when the attached target device has power.
• An amber LED illuminates when that port is selected.
• The LEDs blink during a firmware upgrade.
10 AutoView 3100/3200 Switch Installer/User Guide
Adjusting Mouse Settings on Target Devices
Before a computer connected to the AutoView 3100/3200 switch can be used, you must set the target mouse speed and turn off acceleration. For machines running Microsoft ® Windows ®
(Windows NT
®
, 2000, XP, Server 2003), use the default PS/2 mouse driver.
To ensure that the local mouse movement and remote cursor display remain in sync, mouse acceleration needs to be set to “none” for all user accounts accessing a remote system using a KVM switch. Mouse acceleration should also be set to “none” on every remote system. Special cursors should not be used and cursor visibility options, such as pointer trails, Ctrl key cursor location animations, cursor shadowing and cursor hiding should also be turned off.
C H A P T E R
3
Local Port Operation
Controlling Your System at the Local Port
The AutoView 3100/3200 switch includes a local port on the back. This port enables you to connect a keyboard, monitor and mouse to the switch for direct access. The AutoView 3100/3200 switch uses the OSCAR graphical user interface, which has intuitive menus to configure your system and select target devices. Targets can be identified by customizable names.
Viewing and selecting ports and servers
Use the Main dialog box to view, configure and control target devices in the AutoView 3100/3200 switching system. You may view the target devices by name, port or by the unique Electronic ID
(EID) embedded in each AVRIQ module. You will see an OSCAR interface-generated port list by default when you first launch the OSCAR interface.
The Port column indicates the port to which a target device is connected.
To access the OSCAR interface Main dialog box:
Press Print Screen to launch the OSCAR interface. The Main dialog box will appear.
11
12 AutoView 3100/3200 Switch Installer/User Guide
Figure 3.1: OSCAR Interface Main Dialog Box
Table 3.1: Main Dialog Box Functions
Button
Log Out
Clear
Disconnect
Setup
Commands
Function
Disconnect the KVM and user sessions.
Clear all offline AVRIQ modules.
Disconnect the KVM session.
Access the Setup dialog box and configure the OSCAR interface.
Access the Commands dialog box.
To manage a KVM session from the Main dialog box:
Click Clear to clear all offline AVRIQ modules.
-or-
Click Disconnect to disconnect a KVM session.
Chapter 3: Local Port Operation 13
Viewing the status of your AutoView 3100/3200 switching system
The status of target devices in your system is indicated in the far right columns of the Main dialog box. The following table describes the status symbols.
Table 3.2: OSCAR Interface Status Symbols
Symbol Description
(green circle) Server connected, powered up and the AVRIQ module is online.
Connected target device is powered down or is not operating properly and the AVRIQ module is offline.
Connected switch is online.
Connected switch is offline or not operating properly.
(yellow circle) The designated AVRIQ module is being upgraded. When this symbol displays, do not cycle power to the AutoView 3100/3200 switch or connected target devices and do not disconnect AVRIQ modules. Doing so may render the module permanently inoperable and require the AVRIQ module to be returned to the factory for repair.
(green letter) AVRIQ module is being accessed by the indicated user channel.
(black letter) AVRIQ module is blocked by the indicated user channel. For instance, in Figure
3.1, user B is viewing Forester, but is blocking access to Acton, Barrett and Edie which are connected to the same AVRIQ module.
Selecting target devices
Use the Main dialog box to select target devices. When you select a target device, the AutoView 3100/
3200 switch reconfigures the keyboard and mouse to the settings for the selected target device.
To select target devices:
Double-click the target device name, EID or port number.
-or-
If the display order of your list is by port (Port button is depressed), type the port number and press Enter .
-or-
If the display order of your list is by name or EID (Name or EID button is depressed), type the first few letters of the name of the target device, or the EID number to establish it as unique and press Enter .
14 AutoView 3100/3200 Switch Installer/User Guide
To select the previous target device:
Press Print Screen and then Backspace . This key combination toggles you between the previous and current connections.
To disconnect from a target device:
Press Print Screen and then Alt+0 (zero). This leaves the user in a free state, with no target device selected. The status flag on your desktop displays Free.
Soft switching
Soft switching is the ability to switch target devices using a hotkey sequence. You can soft switch to a target device by pressing Print Screen and then typing the first few characters of its name or number. If you have set a Screen Delay Time and you press the key sequences before that time has elapsed, the OSCAR interface will not display.
To configure the OSCAR interface screen delay:
1.
Press Print Screen to launch the OSCAR interface. The Main dialog box appears.
2.
Click Setup - Menu. The Menu dialog box appears.
3.
For Screen Delay Time, type the number of seconds of delay desired before the Main dialog box is displayed after Print Screen is pressed.
4.
Click OK.
To soft switch to a target device:
1.
Press Print Screen . If the display order of the Main dialog is by port (Port button is depressed), type the port number and press Enter .
-or-
If the display order of the Main dialog is by name (Name button is depressed), type the first few letters of the name of the target device to establish it as unique and press Enter .
2.
To switch back to the previous target device, press Print Screen then Backspace .
Chapter 3: Local Port Operation 15
Navigating the OSCAR Interface
This table describes how to navigate the OSCAR interface using the keyboard and mouse.
Table 3.3: OSCAR Interface Navigation Basics
Keystroke Function
Print Screen Opens the OSCAR interface. Press Print Screen twice to send the Print Screen keystroke to the currently selected AVRIQ module.
F1 Opens the Help screen for the current dialog box.
Escape Closes the current dialog box without saving changes and returns to the previous one. If the
Main dialog box is displayed, pressing Escape closes the OSCAR interface and displays a status flag if status flags are enabled. See Controlling the status flag in this chapter for more information. In a message box, pressing Escape closes the pop-up box and returns to the current dialog box.
Alt
Alt+X
Alt+O
Enter
Opens dialog boxes, selects or checks options and executes actions when used with underlined or other designated letters.
Closes current dialog box and returns to previous one.
Selects the OK button, then returns to the previous dialog box.
Completes a switch operation in the Main dialog box and exits the OSCAR interface.
Single-click,
Enter
In a text box, single-clicking an entry and pressing Enter selects the text for editing and enables the Left and Right Arrow keys to move the cursor. Press Enter again to exit.
Print Screen,
Backspace
Toggles back to previous selection.
Print Screen,
Alt+0 (zero)
Immediately disengages user from a target device; no target device is selected. Status flag displays Free. (This only applies to the 0 (zero) on the keyboard and not the numeric keypad.)
Print Screen,
Pause
Immediately turns on Screen Saver mode and prevents access to that specific console, if it is password protected.
Moves the cursor from line to line in lists.
Up/Down
Arrows
Right/Left
Arrows
Moves the cursor between columns. When editing a text box, these keys move the cursor within the column.
Page Up/Page
Down
Pages up and down through Name and Port lists and Help pages.
Home/End Moves the cursor to the top or bottom of a list.
Backspace
Delete
Erases characters in a text box.
Deletes current selection in the Scan list or characters in a text box.
16 AutoView 3100/3200 Switch Installer/User Guide
Table 3.3: OSCAR Interface Navigation Basics (Continued)
Keystroke
Shift-Del
Numbers
Caps Lock
Backspace
Function
Deletes from the current selection to the end of the list when editing a Scan list.
Type from the keyboard or keypad.
Disabled. Use the Shift key to change case.
Erases characters in a text box.
Configuring OSCAR Interface Menus
You can configure your AutoView 3100/3200 switching system from the Setup dialog box within the OSCAR interface. Select the Names button when initially setting up your switching system to identify target devices by unique names. Select the other setup features to manage routine tasks for your target devices from the OSCAR interface menu. Table 3.4 outlines the function accessed using each of the buttons in the Setup dialog box as shown in Figure 3.2.
Table 3.4: Setup Features to Configure the OSCAR Interface
Feature
Menu
Flag
Broadcast
Scan
Purpose
Change the Main dialog box list sorting option by toggling between numerically by port or EID number and alphabetically by name. Change the Screen Delay Time before the OSCAR interface displays after pressing Print Screen.
Change display, timing, color or location of the status flag.
Simultaneously send mouse movements and keystrokes to multiple target devices.
Set up a custom Scan pattern for up to 16 target devices.
Screen Saver Set passwords to protect or restrict access or enable the screen saver.
Keyboard Set the keyboard country code to send to Sun servers.
Devices
Names
Identify the appropriate number of ports on an attached cascade switch.
Identify target devices by unique names.
To access the OSCAR interface Setup dialog box:
1.
Press Print Screen to launch the OSCAR interface. The Main dialog box appears.
2.
Click Setup to open the Setup dialog box.
Chapter 3: Local Port Operation 17
Figure 3.2: OSCAR Interface Setup Dialog Box
Assigning target device names
Use the Names dialog box to identify target devices by name rather than by port number. The
Names list is always sorted by port order. You can toggle between displaying the name or the EID number of each AVRIQ module, so even if you move the target device to another port, the name and configuration will be recognized by the switch.
NOTE: If a target device is turned off, its respective AVRIQ module will not appear in the Names list.
To access the OSCAR interface Names dialog box:
1.
If the OSCAR interface is not open, press Print Screen . The Main dialog box appears.
2.
Click Setup - Names to open the Names dialog box as shown in Figure 3.3.
18 AutoView 3100/3200 Switch Installer/User Guide
Figure 3.3: OSCAR Interface Names Dialog Box
NOTE: If new AVRIQ modules are discovered by the AutoView 3100/3200 switch, the on-screen list will be automatically updated. The mouse cursor will change into an hourglass during the update. No mouse or keyboard input will be accepted until the list update is complete.
To assign names to target devices:
1.
In the Names dialog box, select a target device name or port number and click Modify to open the Name Modify dialog box as shown in Figure 3.4 on page 19.
Chapter 3: Local Port Operation 19
Figure 3.4: OSCAR Interface Name Modify Dialog Box
2.
Type a name in the New Name box. Names of target devices may contain all printable characters.
3.
Click OK to transfer the new name to the Names dialog box. Your selection is not saved until you click OK in the Names dialog box.
4.
Repeat steps 1-3 for each target device in the system.
5.
Click OK in the Names dialog box to save your changes.
-or-
Click X or press Escape to exit the dialog box without saving changes.
NOTE: If an AVRIQ module has not been assigned a name, the EID is used as the default name.
To list target devices alphabetically by name:
Press Alt+N or click Name in the Main dialog box.
To access the OSCAR interface Devices dialog box:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Devices to open the Devices dialog box as shown in Figure 3.5.
NOTE: The Modify button is available only if a configurable switch is selected.
20 AutoView 3100/3200 Switch Installer/User Guide
Figure 3.5: OSCAR Interface Devices Dialog Box
When the AutoView 3100/3200 switch discovers a cascade switch, the numbering format changes from an AutoView port only to [AutoView port]-[switch port] to accommodate each target device under that switch.
For example, if a switch is connected to AutoView port 6, each target device connected to it would be numbered sequentially. The target device using AutoView port 6, switch port 1, would be 06-01, the target device using AutoView port 6, switch port 2, would be 06-02, and so on.
To assign a device type:
1.
In the Devices dialog box, select the desired port number.
2.
Click Modify to open the Device Modify dialog box.
Chapter 3: Local Port Operation 21
Figure 3.6: OSCAR Interface Device Modify Dialog Box
3.
Choose the number of ports supported by your switch and click OK.
4.
Repeat steps 1-3 for each port requiring a device type to be assigned.
5.
Click OK in the Devices dialog box to save settings.
NOTE: Changes made in the Device Modify dialog box are not saved until you click OK in the Devices dialog box.
Changing the display behavior
Use the Menu dialog box, shown in Figure 3.7 on page 22, to change the display order of target devices and set a Screen Delay Time for the OSCAR interface. The display order setting alters how target devices will display in several dialog boxes, including Main, Devices and Broadcast.
To access the OSCAR interface Menu dialog box:
1.
Press Print Screen to launch the OSCAR interface and to open the Main dialog box.
2.
Click Setup - Menu in the Main dialog box to open the Menu dialog box appears.
22 AutoView 3100/3200 Switch Installer/User Guide
Figure 3.7: OSCAR Interface Menu Dialog Box
To choose the display order of target devices:
1.
Select Name to display target devices alphabetically by name.
-or-
Select EID to display target devices numerically by EID number.
-or-
Select Port to display target devices numerically by port number.
2.
Click OK.
Depending on the display method selected, the corresponding button will be depressed in the Main dialog box.
To set a Screen Delay Time for the OSCAR interface:
1.
Type in the number of seconds (0-9) to delay the OSCAR Interface display after you press
Print Screen . Entering 0 will instantly launch the OSCAR interface with no delay.
2.
Click OK.
Setting a Screen Delay Time enables you to complete a soft switch without the OSCAR interface displaying. To perform a soft switch, see the Soft switching section on page 14.
Chapter 3: Local Port Operation 23
Controlling the status flag
The status flag displays on your desktop and shows the name or EID number of the selected target device or the status of the selected port. Use the Flag dialog box to configure the flag to display by target device name or EID number, or to change the flag color, opacity, display time and location on the desktop. Table 3.5 describes each status flag.
Table 3.5: OSCAR Interface Status Flags
Flag Description
Flag type by name
Flag type by EID number
Flag indicating that the user has been disconnected from all systems
Flag indicating that Broadcast mode is enabled
To access the OSCAR interface Flag dialog box:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Flag to open the Flag dialog box as shown in Figure 3.8.
Figure 3.8: OSCAR Interface Flag Dialog Box
24 AutoView 3100/3200 Switch Installer/User Guide
To determine how the status flag is displayed:
1.
Select Name or EID to determine what information will be displayed.
2.
Select Displayed to show the flag all the time or select Timed to display the flag for only five seconds after switching.
3.
Select a flag color under Display Color. The following flag colors are available:
• Flag 1 - Gray flag with black text
• Flag 2 - White flag with red text
• Flag 3 - White flag with blue text
• Flag 4 - White flag with violet text
4.
In Display Mode, select Opaque for a solid color flag.
-or-
Select Transparent to see the desktop through the flag.
5.
To position the status flag on the desktop: a.
Click Set Position to gain access to the Position Flag screen as shown in Figure 3.9.
Figure 3.9: Position Flag b.
Left-click on the title bar and drag to the desired location.
c.
Right-click to return to the Flag dialog box.
NOTE: Changes made to the flag position are not saved until you click OK in the Flag dialog box.
6.
Click OK to save settings.
-or-
Click X to exit without saving changes.
Broadcasting to target devices
The local user can simultaneously control multiple target devices in a system to ensure that all selected target devices receive identical input. You can choose to broadcast keystrokes and/or mouse movements independently.
NOTE: You can broadcast to as many as eight target devices at a time, one target device per port.
To access the OSCAR interface Broadcast dialog box:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Broadcast to open the Broadcast dialog box as shown in Figure 3.10 on page 25.
Chapter 3: Local Port Operation 25
Figure 3.10: OSCAR Interface Broadcast Dialog Box
NOTE: Broadcasting Keystrokes - The keyboard state must be identical for all target devices receiving a broadcast to interpret keystrokes identically. Specifically, the Caps Lock and Num Lock modes must be the same on all keyboards. While the switch attempts to send keystrokes to the selected target devices simultaneously, some target devices may inhibit and thereby delay the transmission.
Broadcasting Mouse Movements - For the mouse to work accurately, all systems must have identical mouse drivers, desktops (such as identically placed icons) and video resolutions. In addition, the mouse must be in exactly the same place on all screens. Because these conditions are extremely difficult to achieve, broadcasting mouse movements to multiple systems may have unpredictable results.
To broadcast to selected target devices:
1.
From the Broadcast dialog box, select the mouse and/or keyboard checkboxes for the target devices that are to receive the Broadcast commands.
-or-
Press the Up or Down Arrow keys to move the cursor to the target device. Then press Alt+K to select the keyboard checkbox and/or Alt+M to select the mouse checkbox. Repeat for additional target devices.
2.
Click OK to save the settings and return to the Setup dialog box. Click X or press Escape to return to the Main dialog box.
3.
Click Commands to open the Commands dialog box.
4.
Select the Broadcast Enable checkbox to activate Broadcasting.
5.
From the user station, type the information and perform the mouse movements you wish to broadcast.
26 AutoView 3100/3200 Switch Installer/User Guide
To turn Broadcasting off:
From the Commands dialog box, clear the Broadcast Enable checkbox.
Using Scan mode
In Scan mode, the AutoView 3100/3200 switch automatically scans from port to port (target device to target device). You can scan up to eight target devices, specifying which ones to scan and the number of seconds that each will display. The scanning order is determined by placement of the target device in the list. The list is always shown in scanning order. You can, however, choose to display the target device’s name or EID number by pressing the appropriate button.
NOTE: Scanning is available only to the local user.
To add target devices to the Scan list:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Scan to open the Scan dialog box as shown in Figure 3.11.
Figure 3.11: OSCAR Interface Scan Dialog Box
3.
Determine the order within the list to add the target device. If there are no target devices in the
Scan list, your cursor will appear in a blank line at the top of the list.
-or-
To add a target device to the end of the list, place your cursor in the last target device entry and press the Down Arrow key.
-or-
To add a target device within an existing list, place your cursor in the line below where you want to insert a new target device and press Insert .
Chapter 3: Local Port Operation 27
4.
Type the first few characters of a target device name or port number to scan. The first matching target device will appear in the line.
-or-
Press the following keyboard commands in the Name, Port or Time column to move through the list of target devices available to scan.
a.
Press Alt+Down Arrow to move the cursor down through the list of target devices.
b.
Press Alt+Up Arrow to move the cursor up through the list of target devices.
c.
Press Alt+Home to move the cursor to the first target device in the list.
d.
Press Alt+End to move the cursor to the last target device in the list.
5.
In the Time column, type the number of seconds (from 3-255) of desired time before the scan moves to the next target device in the sequence.
6.
Move the cursor to the next line or press Down Arrow and repeat steps 2-5 for each of the remaining target devices to be included in the scan pattern.
7.
Click OK to save your settings.
To remove a target device from the Scan list:
1.
In the Scan dialog box, click the target device to be removed.
2.
Press Delete .
-or-
Press Shift+Delete to remove the selected target device and all entries below it.
3.
Click OK to save your settings.
To start the Scan mode:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands to open the Commands dialog box as shown in Figure 3.12.
Figure 3.12: OSCAR Interface Commands Dialog Box
28 AutoView 3100/3200 Switch Installer/User Guide
3.
Select Scan Enable in the Commands dialog box.
4.
Click X to close the Commands dialog box.
NOTE: Scanning will begin as soon as the Scan Enable button is selected.
To cancel Scan mode:
Select a target device if the OSCAR interface is open.
-or-
Move the mouse or press any key on the keyboard if the OSCAR interface is not open. Scanning will stop at the currently selected target device.
-or-
If the OSCAR interface is not open, press Print Screen. The Main dialog box will appear. a.
Click Commands to open the Commands dialog box shown in Figure 3.12 on page 27.
b.
Clear Scan Enable.
Setting local port Screen Saver options
Use the Screen Saver dialog box to manage the screen saver inactivity time and test the Screen
Saver mode on the local port.
To access the OSCAR interface Screen Saver dialog box:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Screen Saver to open the Screen Saver dialog box as shown in Figure 3.13.
Figure 3.13: OSCAR Interface Screen Saver Dialog Box
Chapter 3: Local Port Operation 29
To set the Screen Saver options:
1.
Type the number of minutes for Inactivity Time (from 1-99) to delay activation of password protection and the screen saver feature.
2.
For Mode, select Energy if your monitor is E NERGY S TAR
®
compliant; otherwise select Screen.
CAUTION: Monitor damage can result from the use of Energy mode with monitors not compliant with
ENERGY STAR
®
.
3.
(Optional) Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box.
4.
Click OK to save your settings.
To exit Screen Saver mode and log in to the local port:
1.
Press any key or move the mouse.
2.
The Main dialog box appears and any previous target device connection will be restored.
To immediately turn on the screen saver:
1.
Press Print Screen .
2.
Then press Pause .
This command sequence works only when the user is connected to a target device.
Setting the keyboard country code
NOTE: Using a keyboard code that supports a language different from that of your AutoView 3100/3200 switch firmware will cause incorrect keyboard mapping.
Sun servers may use keyboard mappings for non-US keyboards. By default, the AutoView 3100/
3200 switch sends the US keyboard country code to Sun and USB modules attached to target devices and the code is applied to the target devices when they are powered up or rebooted. Codes are then stored in the AVRIQ module.
Issues may arise when you use the US keyboard country code with a keyboard of another country.
For example, the Z key on a US keyboard is in the same location as the Y key on a German keyboard. Sun servers will interpret pressing the Y key on a German keyboard as pressing the Z key when the US keyboard country code is used.
The Keyboard dialog box enables you to send a different keyboard country code than the default
US setting. The specified country code is sent to all target devices attached to the AutoView 3100/
3200 switches when powered up or rebooted and the new code is stored in the AVRIQ module.
NOTE: If an AVRIQ module is moved to a different target device, the keyboard country code needs to be reset.
30 AutoView 3100/3200 Switch Installer/User Guide
See Appendix E for information on emulating certain Sun keys using a PS/2 keyboard and special considerations for Japanese and Korean Sun USB keyboards.
NOTE: Only local users can view or change keyboard country code settings.
To set the keyboard country code for Sun servers:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Setup - Keyboard to open the Keyboard dialog box.
Figure 3.14: OSCAR Interface Keyboard Dialog Box
3.
Select a country code and click OK to save your settings.
4.
Reboot the Sun servers. After rebooting, each Sun server will request the country code setting stored in the AVRIQ module.
NOTE: If you wish to reboot the target devices by power-cycling them, you must wait 90 seconds before rebooting. A soft reboot may be performed without waiting 90 seconds.
Managing server tasks using the OSCAR interface
From the OSCAR interface Commands dialog box, you can manage your AutoView 3100/3200 switching system and user connections, enable the Scan and Broadcast modes and update your firmware.
Chapter 3: Local Port Operation 31
Table 3.6: Commands to Manage Routine Tasks for Your Target Devices
Feature
Broadcast
Enable
Purpose
Begin broadcasting to your target devices. Configure a target device list for broadcasting under the Setup dialog box.
Scan Enable Begin scanning target devices. Set up a target device list for scanning in the Setup dialog box.
User Status View and disconnect users.
Display
Versions
View version information for the AutoView 3100/3200 switch as well as view and upgrade firmware for individual AVRIQ modules.
Reset PS/2 Re-establish operation of PS/2 keyboard and mouse.
32 AutoView 3100/3200 Switch Installer/User Guide
To access the OSCAR interface Commands dialog box:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands to open the Commands dialog box as shown in Figure 3.15.
Figure 3.15: OSCAR Interface Commands Dialog Box
Viewing and disconnecting user connections
You can view and disconnect users through the User Status dialog box. The username (U) will always be displayed; however, you can display either the target device name or EID number to which a user is connected. If there is no user currently connected to a channel, the user field will be blank and the Server Name field will display Free.
To view current user connections:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands - User Status to open the User Status dialog box shown in Figure 3.16 on page 33.
Chapter 3: Local Port Operation 33
Figure 3.16: OSCAR Interface User Status Dialog Box
To disconnect a user:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands - User Status to open the User Status dialog box shown in Figure 3.16.
3.
Click the letter corresponding to the user to disconnect. The Disconnect dialog box will appear as shown in Figure 3.17.
Figure 3.17: OSCAR Interface Disconnect Dialog Box
34 AutoView 3100/3200 Switch Installer/User Guide
4.
Click OK to disconnect the user and return to the User Status dialog box.
-or-
Click X or press Escape to exit the dialog box without disconnecting a user.
NOTE: If the User Status list has changed since it was last displayed, the mouse cursor will turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be accepted until the list update is complete.
Resetting your PS/2 keyboard and mouse
NOTE: This function is for Microsoft Windows-based computers only. Resetting the PS/2 on a target device running any other operating system may require that you reboot that target device.
If your PS/2 keyboard or mouse locks up, you may be able to re-establish operation of these peripherals by issuing a Reset command. The Reset command sends a hot-plug sequence to the target device which causes the mouse and keyboard settings to be sent to the AutoView 3100/3200 switch. With communication re-established between the target device and the AutoView 3100/3200 switch, functionality is restored to the user.
To reset the PS/2 mouse and keyboard values:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands - Reset PS/2. A message box displays requesting that you confirm the reset.
3.
In the message box, click OK.
a.
A message appears indicating that the mouse and keyboard have been reset. b.
Click X to close the message box.
-or-
Click X or press Escape to exit without sending a Reset command to the PS/2 mouse and keyboard.
Displaying version information
The OSCAR interface enables you to display the version number of the switch firmware and any auxiliary devices connected to the switch. This information facilitates system troubleshooting and support. For optimum performance, keep your firmware current.
To display version information:
1.
If the OSCAR interface is not open, press Print Screen to open the Main dialog box.
2.
Click Commands - Display Versions to open the Version dialog box shown in Figure 3.18 on page 35. The top half of the box lists the subsystem versions.
Chapter 3: Local Port Operation 35
Figure 3.18: OSCAR Interface Version Dialog Box
3.
To view individual AVRIQ module version information, click AVRIQ to open the AVRIQ
Selection dialog box shown in Figure 3.19.
Figure 3.19: IQ Selection Dialog Box
4.
Select an AVRIQ module to view and click the Version button. The AVRIQ Version dialog box appears. An example is shown in Figure 3.20 on page 36.
36 AutoView 3100/3200 Switch Installer/User Guide
For more information on loading firmware, refer to Appendix A.
Figure 3.20: IQ Version Dialog Box
5.
Click X to close the IQ Version dialog box.
C H A P T E R
4
Web Interface Operations
Overview of the AutoView 3100/3200 Switch Web Interface
In addition to the OSCAR on-screen interface, the AutoView 3100/3200 switch provides a built in web interface to handle all KVM switching needs. The AutoView switch web interface provides secure “point-and-click” web browser-based access to control any device attached to your
AutoView 3100/3200 switch.
The AutoView switch web interface supports the following browsers:
• Microsoft ® Internet Explorer version 6.0 SP1 and later
• Mozilla version 1.7.3 and later
• Firefox version 1.0 and later
• Netscape version 7.2 and later
Avocent recommends that the browser be kept up to date with the latest version.
A Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual target devices connected to the AutoView 3100/3200 switch in real time. You may also use predefined global macros to perform actions within the Video Viewer window. For instructions on how to use the Video Viewer, see Chapter 5. Once the switch has been installed and configured as described in Chapter 2 and you have set the IP address, you are ready to begin daily operation.
Viewing and Selecting Ports and Servers
Before you can begin a KVM session, you must first login to the AutoView switch web interface.
To log in to the AutoView switch web interface:
1.
Launch a web browser.
2.
In the address field of the browser, enter the IP address that you assigned to your
AutoView 3100/3200 switch. Use https://xxx.xx.xx.xx as the format.
3.
When the browser makes contact with the switch, enter your username and password, then click Login. The AutoView Explorer Window will appear.
NOTE: The default username is Admin with no password.
37
38 AutoView 3100/3200 Switch Installer/User Guide
About the AutoView Explorer Window
When a user has been logged in and authenticated, the Avocent AutoView Explorer window appears. From the AutoView Explorer window, users may view, access and manage their
AutoView 3100/3200 switch. The window may also be used to specify system settings and change profile settings.
Figure 4.1 shows the DSView Explorer window areas for the AutoView 3100/3200 switch.
A
B
C
Figure 4.1: Avocent AutoView Explorer Window
Table 4.1 on page 39 describes some of the AutoView Explorer window areas.
Chapter 4: Web Interface Operations 39
Table 4.1: AutoView Explorer Window Area Descriptions
Letter Description
A Top option bar - Use the top option bar to bookmark an AutoView switch web interface window, refresh the display of an AutoView switch web interface window, print a web page, log out of a software session or access the Avocent Technical Support help page. The name of the logged in user appears on the left side of the top option bar.
B Side navigation bar - Use the side navigation bar to display the system information you wish to display or edit, which displays in the content area.
The side navigation bar also contains icons in the top left corner which, when clicked, expand or collapse all nodes.
C Content area - Use the content area to display or make changes to the AutoView switch web interface system.
Using the side navigation bar
You can use the side navigation bar to display windows in which you can specify settings or perform operations. Figure 4.2 shows the side navigation bar of the AutoView 3100/3200
Explorer window.
Figure 4.2: Side Navigation Bar
Clicking on a link that does not contain an arrow will display its corresponding window.
40 AutoView 3100/3200 Switch Installer/User Guide
Using the top option bar
Bookmarking a window (Internet Explorer only)
The AutoView Explorer window contains a bookmark icon and text in the top option bar.
Bookmarking a window will add a link to the window in the Favorites drop-down menu. You may select the link at any time to quickly access the bookmarked window.
If you bookmark a window and information related to the window changes, this new information will appear in the window when you next display the bookmarked window.
If you click BOOKMARK or the bookmark icon after the AutoView switch web interface session has timed out, the User Login window will open and you must log in again.
To bookmark a window:
1.
In the top option bar, click BOOKMARK or the bookmark icon. The Add Favorite dialog box will appear.
2.
If you wish, type a name for the window. You may also click the Create in button to create or specify a folder in which to place the window.
3.
Click OK to close the Add Favorite dialog box.
Printing a window
All AutoView switch web interface windows contain a print icon in the top option bar.
To print an AutoView switch web interface window:
1.
In the top option bar, click PRINT or the print icon. The Print dialog box will appear.
2.
Specify the options you wish to use for printing the AutoView switch web interface window.
3.
Click Print to print the AutoView switch web interface window and close the Print dialog box.
Refreshing a window
An AutoView Explorer window may be refreshed at any time by clicking REFRESH or the refresh icon in the top option bar.
Logging Out
A user may log out at any time by clicking the logout icon in the top option bar.
Chapter 4: Web Interface Operations 41
Launching a KVM session
To launch a KVM session from the AutoView Explorer:
1.
From the AutoView Explorer, select Target Devices in the side navigation bar. A list of available devices will appear.
2.
Click the KVM session link to the right of the target device that you wish to access. The Video
Viewer will launch. For more information on the Video Viewer, see Chapter 5.
If the target device is currently in use, users attempting access will be given an opportunity to force a connection to the device if their preemption level is equal to or higher than the current user’s.
Users may also launch KVM sessions from the Unit Overview window.
To delete offline AVRIQ modules:
1.
If you wish to only list servers that are available and powered, click Appliance - Appliance
Settings - Ports - AVRIQ modules to activate the Appliance AVRIQ modules window.
2.
Click the Delete Offline button.
To disconnect an active KVM session (Administrator only):
1.
Click Appliance - Appliance Settings - Sessions - Active to display a list of active
KVM sessions.
2.
Select the checkbox to the left of the session you wish to disconnect and click the
Disconnect button.
Managing an AutoView switch web interface device
The AutoView switch web interface provides several configuration options to tailor the AutoView
3100/3200 switch to your specific application.
Upgrading AVRIQ modules
The IQ Flash upgrade feature allows you to update AVRIQ modules with the latest firmware available from Avocent. This update can be performed using the AutoView switch web interface or the OSCAR interface.
After the Flash memory is reprogrammed with the upgrade, the AutoView 3100/3200 switch performs a soft reset, which terminates all AVRIQ module sessions. A target device experiencing an AVRIQ module firmware update may not display, or may display as disconnected. The target device will appear normally when the Flash update is completed.
NOTE: Check www.avocent.com for firmware upgrade files.
NOTE: AVRIQ modules are automatically updated when the AutoView 3100/3200 switch is updated.
42 AutoView 3100/3200 Switch Installer/User Guide
AVRIQ modules may also be force upgraded should the need arise.
To force upgrade the AVRIQ module firmware using the AutoView switch web interface:
1.
From the side navigation bar, select Appliance - Appliance Settings - Ports - AVRIQ modules.
2.
Select the AVRIQ modules that you wish to upgrade and click the Upgrade button.
CAUTION: Disconnecting an AVRIQ module during a firmware update or cycling power to the target device will render the module inoperable and require the AVRIQ module to be returned to the factory for repair.
Rebooting the appliance
Periodically, such as after an upgrade, you may need to reboot the AutoView 3100/3200 switch.
To reboot the AutoView 3100/3200 switch remotely:
1.
From the side navigation bar, select Appliance - Overview.
2.
When the appliance overview window appears, click Reboot Appliance.
Managing local accounts
The AutoView switch web interface provides local and login security through Administratordefined user accounts. By selecting Local Accounts on the side menu bar, Administrators may add and delete users, define user preemption and access levels and change passwords.
User access levels
Accounts have two access levels: user and administrator. Most switch management tasks can only be performed by persons with administrator level access.
Preemption levels
The preemption level of users determine whether they may disconnect another user’s serial or video (KVM) session with a target device.
AutoView switch web interface administrators may specify the preemption level for user accounts when an account is created. The preemption level may be changed later.
Preemption levels range from 1-4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2 or 3 setting.
To change the default premption level (Administrator only):
1.
Click Appliance - Appliance Settings - Ports - OSCAR.
2.
Use the drop-down menu to select the new level and click the Save button.
To add a new user account (Administrator only):
1.
On the side menu bar, select Local Accounts. The current user list will be displayed.
2.
Click the Add button.
Chapter 4: Web Interface Operations 43
3.
Enter the name and password of the new user in the blanks provided.
4.
Select the preemption and access levels for the new user.
5.
Click the Save button to complete the process.
To delete a user account (Administrator only):
1.
On the side menu bar, select Local Accounts. The current user list will be displayed.
2.
Click the box to the left of each account that you wish to delete, then click the delete button.
To edit a user account (Administrator or active user only):
1.
On the side menu bar, select local accounts. The current user list will be displayed.
2.
Click the name of the user you wish to edit. A user profile will appear.
3.
Edit the user account as needed, then click Save.
Managing device properties
Viewing and changing appliance configuration information
The AutoView 3100/3200 switch can report most device properties directly through the AutoView switch web browser.
NOTE: Users can view all appliance information, but only Administrators can change settings.
Table 4.2: Viewing Appliance Information
To do this:
Display the unit’s name or type
Display a list of available target devices, their type and status
Enter, change or display the unit’s network address, gateway address, subnet mask, MAC address, LAN speed, DHCP enable status or
ICMP ping reply status
Select this:
Appliance - Overview
Target Devices
Appliance - Appliance Settings - Network
Display the unit’s current firmware revision for application, boot and Video FPGA
Appliance - Appliance Settings - Versions
Display a list of the attached AVRIQ modules and their status
Appliance - Appliance Settings - Ports - AVRIQ modules
Display a list of active KVM sessions and their duration
Appliance - Appliance Settings - Sessions - Active
Display a list of devices attached to the AutoView
3100/3200 switch
Appliance - Appliance Settings - Sessions - Active
44 AutoView 3100/3200 Switch Installer/User Guide
Table 4.2: Viewing Appliance Information (Continued)
To do this:
Enter or display the unit’s Site, Department and Location
Enable the inactivity timeout
Select this:
Display a list of devices attached to the AutoView
3100/3200 switch
Appliance - Connections
View the unit’s part number, serial number and
EID number
Appliance - Properties - Identity
Appliance - Properties - Location
Change the unit encryption level
Appliance - Appliance Settings - Sessions - KVM settings
Then, click the Enable Inactivity timeout box.
Appliance - Appliance Settings - Sessions - KVM settings
Then select the level of encryption desired for keyboard/ mouse signals and then video signals.
C H A P T E R
5
The Video Viewer
About the Video Viewer Window
The Video Viewer is used to conduct a KVM session with the target devices attached to the
AutoView switch. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursor. The Video
Viewer window supports either a 3- or 5-button mouse.
The AutoView switch web interface software uses a Java-based program to display the Video
Viewer window.
NOTE: The AutoView switch web interface uses system memory to store and display images within Video
Viewer windows. Each opened Video Viewer window requires additional system memory:
• An 8-bit color setting on the client PC requires 1.4 MB of memory per Video Viewer window.
• A 16-bit color setting requires 2.4 MB and a 32-bit color setting requires 6.8 MB.
Opening more than four simultaneous Video Viewer windows may affect system performance and is not recommended. If you attempt to open more Video Viewer windows than your system memory allows, you will receive an out-of-memory error and the requested Video Viewer window will not open.
If the device you are attempting to access is currently being viewed by another user, you will be prompted to preempt the other user if the preemption level is equal to or greater than theirs. An appliance administrator can disconnect the other user via the Active Session page. For more information, see the To disconnect an active KVM session (Administrator only) procedure on page
41 in Chapter 4.
Video Viewer Minimum Requirements
The Video Viewer requires one of the following operating systems:
• Windows 2000 Workstation or Server with Service Pack 2
• Windows Server 2003 Standard, Enterprise or Web Edition
• Window NT 4.0 Workstation or Server with Service Pack 6a
• Windows XP Home Edition or Professional
• Red Hat Enterprise Linux
45
46 AutoView 3100/3200 Switch Installer/User Guide
The Video Viewer client requires Java version 1.4.2_04 or later when opened from Internet
Explorer, Mozilla, Netscape or Firefox browsers. The AutoView switch web interface automatically downloads and installs the Video Viewer the first time it is opened.
NOTE: The AutoView switch web interface does not install the Java Resource Engine (JRE). The JRE is available from http:\\www.sun.com as a free download.
Launching a KVM Session
NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal. Since certain color settings (such as Grayscale) use less network bandwidth than others (such as
Best Color), changing the color settings can increase video performance. For optimal video performance over a slower network connection, Avocent recommends a color setting such as Grayscale/Best Compression or Low
Color/High Compression. See the the Adjusting color depth section on page 51 for more information.
To launch a KVM session from the AutoView Explorer window:
1.
Click on a device listed on the Target Devices screen to open the unit overview window.
2.
Click the KVM Session link to open the Video Viewer in a new window.
Session time-out
A remote session can time-out no activity has occurred in a Session window for a specified time.
The session time-out value can be configured by using the Appliance KVM Session Settings window. If you specify a new time-out value, it will be used the next time the AutoView switch web interface is accessed.
To enable, disable or configure the session time-out:
1.
In the side menu, select Unit Views - Appliance - Appliance Settings - Sessions - KVM Settings.
2.
Select the desired setting for the Enable Activity Timeout box.
3.
If necessary, select the time limit for the inactivity timeout.
Chapter 5: The Video Viewer 47
Video Viewer Window Features
Figure 5.1 shows the Video Viewer window areas, and descriptions follow in Table 5.1 on page 48.
B C D E F G
A
I
H
Figure 5.1: Video Viewer Window (Normal Window Mode)
48 AutoView 3100/3200 Switch Installer/User Guide
Table 5.1: Video Viewer Window Description
Letter
A
B
C
D
E
F
G
H
I
Description
Title Bar: Displays the name of the server being viewed. When in Full Screen mode, the title bar disappears and the server name appears between the menu and toolbar.
Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.
Menu and toolbar: Enables you to access many of the features in the Video Viewer window.
The menu and toolbar is in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar.
Up to ten commands and/or macro group buttons can be displayed on the toolbar. By default, the Single Cursor Mode, Refresh, Automatic Video Adjust and Align Local Cursor buttons appear on the toolbar. For more information, see the the Changing the toolbar section on page 49 and the the Using Macros section on page 58.
Macro buttons: Commonly used keyboard sequences that can be sent to the target device.
Minimize button: Minimizes the display of the Video Viewer window into the task bar at the bottom of the local computer.
Maximize button: Changes the window to Full Screen mode, which expands the accessed device desktop to fill the entire screen. Expanding the window causes the following to occur:
• The title bar disappears.
• The server name appears between the menu and toolbar.
• The Maximize button hanges to a Normal Window Mode button and appears on the toolbar.
Clicking the button toggles the Video Viewer window to Normal Window mode.
• The Close button appears on the toolbar.
Close button: Closes the Video Viewer window (may not be present for all operating systems).
Accessed device desktop: Interacts with your device through this window.
Frame: Resizes the Video Viewer window by clicking and holding on the frame.
Chapter 5: The Video Viewer 49
Changing the toolbar
You can choose the amount of elapsed time before the toolbar hides in the Video Viewer window when it is in show/hide state (that is, not locked in place by the thumbtack).
To specify a toolbar hide time:
1.
Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2.
Click the Toolbar tab.
3.
Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar.
4.
Click OK to save your changes and close the dialog box.
Setting the window size
NOTE: The View - Scaling command is not available if the Video Viewer window is in Full Screen mode or to non-primary users of a shared session.
When the AutoView switch web interface is used for the first time, any open Video Viewer windows display at a resolution of 1024 x 768 until the user changes the value. Each Video Viewer window can be set to a different resolution.
The AutoView switch web interface automatically adjusts the display if the window size changes during a session as long as autoscaling is enabled. If the target device resolution changes any time during a session, the display adjusts automatically.
To change the Video Viewer window resolution:
1.
Select the View - Scaling command.
2.
Click on the desired resolution.
50 AutoView 3100/3200 Switch Installer/User Guide
Adjusting the view
Using menus or Task buttons in the Video Viewer window, you can do the following:
• Align the mouse cursors.
• Refresh the screen.
• Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1024 x 768. If the desktop has a higher resolution, the following occurs:
• The full-screen image is centered in the desktop, and the areas surrounding the Video
Viewer window are black.
• The menu and toolbar are locked so that they are visible at all times.
• Enable automatic, full or manual scaling of the session image:
• With full scaling, the desktop window remains fixed and the device image scales to fit the window.
• With automatic scaling, the desktop window is sized to match the resolution of the server being viewed.
• With manual scaling, a drop-down menu of supported image scaling resolutions is displayed.
• Change the color depth of the session image.
To align the mouse cursors:
Click the Align Local Cursor button in the Video Viewer window toolbar. The local cursor should align with the cursor on the remote device.
NOTE: If cursors drift out of alignment, turn off mouse acceleration in the attached device.
To refresh the screen:
Click the Refresh Image button in the Video Viewer window.
-or-
Select View - Refresh from the Video Viewer window menu.
The digitized video image is completely regenerated.
Chapter 5: The Video Viewer 51
To enable or disable full screen mode:
1.
To enable Full Screen mode, click the Maximize button.
-or-
Select View - Full Screen from the Video Viewer window menu.
The desktop window disappears and only the accessed device desktop is visible. The screen resizes up to a maximum of 1024 x 768. If the desktop has a higher resolution, then a black background surrounds the full screen image. The floating toolbar appears.
-or-
2.
To disable Full Screen mode, click the Full Screen Mode button on the floating toolbar to return to the desktop window.
To enable automatic, full or manual scaling:
1.
To enable automatic scaling, select View - Scaling from the Video Viewer window menu. The device image scales automatically.
-or-
2.
To enable full scaling, select View - Scaling from the Video Viewer window menu. The device image scales automatically to the resolution of the server being viewed.
-or-
3.
To enable manual scaling: a.
Select View - Scaling from the Video Viewer window menu.
b.
Choose the dimension to scale the window. Available manual scaling sizes are as follows:
1024 x 768
960 x 720
896 x 672
832 x 624
768 x 576
704 x 528
640 x 480
Adjusting color depth
The AutoView switch Dambrackas Video Compression
®
(DVC) algorithm enables users to adjust the number of viewable colors in a remote session window. You can choose to display more colors for the best fidelity or fewer colors to reduce the volume of data transferred on the network.
Video Viewer windows can be viewed using the Best Color Available (slower updates), Best
Compression (fastest updates), a combination of Best Color and Best Compression or in Grayscale.
You can specify the color depths of individual ports and channels by selecting the View - Color command in a remote session window. These settings are saved individually per channel.
52 AutoView 3100/3200 Switch Installer/User Guide
Additional video adjustment
Generally, the Video Viewer window automatic adjustment features optimizes the video for the best possible view. However, users can fine-tune the video with the help of Avocent Technical
Support by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or clicking the Manual Video Adjust button. This displays the Manual Video Adjust dialog box.
Video adjustment is a per target setting.
Users can also verify the level of packets per second required to support a static screen by observing the packet rate located in the lower left-hand corner of the dialog box.
To manually adjust the video quality of the window:
NOTE: The following video adjustments should be made only on the advice and with the help of Avocent
Technical Support.
1.
Select Tools - Manual Video Adjust from the Video Viewer window menu.
-or-
Click the Manual Video Adjust button.
The Manual Video Adjust dialog box appears. Figure 5.2 shows the dialog box. Table 5.2 on page 53 describes each element of the dialog box.
A
B C D E F G H
I
J
K
L
M
N
Figure 5.2: Manual Video Adjust Dialog Box
Chapter 5: The Video Viewer 53
Table 5.2: Manual Video Adjust Dialog Box Descriptions
Letter
A
B
C
D
E
F
G
Description
Image Capture Width
Pixel Sampling/Fine Adjust
Image Capture Horizontal Position
Image Capture Vertical Position
Contrast
Brightness
Block Noise Threshold
Letter
H
I
J
K
L
M
N
Description
Pixel Noise Threshold
Automatic Video Adjustment
Refresh Image
Adjustment bar
Video Test Pattern
Performance Monitor
Close button
2.
Click the icon corresponding to the feature you wish to adjust.
3.
Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed. The adjustments display immediately in the Video Viewer window.
4.
When finished, click Close to exit the Manual Video Adjust dialog box.
Image capture width, pixel sampling/fine adjust, image capture horizontal position and image capture vertical position
The Image Capture Width, Pixel Sampling/Fine Adjust, Image Capture Horizontal Position and
Image Capture Vertical Position adjustments affect how the target video is captured and digitized and are seldom changed.
The image capture parameters are automatically changed by the Automatic Adjustment function. A special image is required on the target in order to make accurate adjustments independently.
Contrast and brightness
If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video
Adjust or click the Automatic Video Adjust button. This command is also available in the Video
Adjustments dialog box. In most cases, this corrects video problems.
In cases where clicking on Auto Adjust several times does not set the contrast and brightness as desired, adjusting the contrast and brightness manually can help. Increase the brightness. Do not go more than 10 increments before moving the contrast. Generally, the contrast should be moved very little.
Detection thresholds
In some cases, noise in the video transmission keeps the packets/sec count up, which is indicated by little dots changing in the area of the cursor when it is moved. Varying the threshold values may result in “quieter” screens and can improve cursor tracking.
54 AutoView 3100/3200 Switch Installer/User Guide
You can modify Noise Threshold and Priority Threshold values if you are using standard video compression. You can also modify Block Noise Threshold and Pixel Noise Threshold values. You can restore default threshold values by clicking Auto Adjust Video.
Block noise threshold and pixel noise threshold
The Block Noise Threshold and Pixel Noise Threshold values set the minimum color levels in terms of changed video blocks and pixels per thousand that are allowed.
• The Block Noise Threshold sets the minimum color change that occurs in a single video block.
Increasing the value reduces the network bandwidth. Decreasing the value makes the size of these artifacts smaller.
• The Pixel Noise Threshold sets the minimum color change in a single pixel. Decreasing the value reduces the number of low-contrast artifacts, but increases network bandwidth.
See the the Adjusting the view section on page 50 for information about changing the color depth.
Automatic video adjustment
NOTE: You can also select Tools - Automatic Video Adjust from the Video Viewer window menu or click the
Automatic Video Adjust toolbar icon to automatically adjust the video.
In most cases, you do not need to alter the Video Settings from the default. The system automatically adjusts and uses the optimal video parameters. The AutoView switch web interface performs best when the video parameters are set such that no (0) video packets are transmitted for a static screen.
You can easily adjust your video parameters to ideal settings by clicking on the Auto Adjust Video button in the Manual Video Adjust dialog box.
NOTE: A green screen with yellow lettering may appear during auto-adjustment.
Refresh image
NOTE: You can also select View - Refresh from the Video Viewer window menu to refresh the image.
Clicking the Refresh Image button in the Manual Video Adjust dialog box completely regenerates the digitized video image.
Video test pattern
Clicking the Video Test Pattern button in the Manual Video Adjust dialog box toggles a display of a video test pattern. Click the Video Test Pattern button again to toggle back to a normal video image.
Adjusting mouse options
The Video Viewer window mouse options affect cursor type, cursor mode, scaling, alignment and resetting. Mouse settings are device-specific; that is, they may be set differently for each device.
Chapter 5: The Video Viewer 55
NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.
Cursor type
The Video Viewer window offers five appearance choices for the local mouse cursor. You can also choose no cursor or the default cursor.
In Single Cursor mode, the display of the local (second) cursor in the Video Viewer window turns off and only the target device mouse pointer is visible. The only mouse movements that appear are those of the target device remote cursor. Use Single Cursor mode when there is no need for a local cursor. Figure 5.3 shows both the Remote Cursor and the Local Cursor displayed in the Video
Viewer window.
Remote Cursor
Local Cursor
Figure 5.3: Video Viewer Window with Local and Remote Cursors Displayed
The cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single
Cursor mode in the Session Options dialog box.
NOTE: When using a device that captures keystrokes before they reach the client, you should avoid using those keys to restore the mouse pointer.
To enter single cursor mode:
Select Tools - Single Cursor Mode from the Video Viewer window menu.
-or-
Click the Single Cursor Mode button.
The local cursor does not appear and all movements are relative to the target device.
56 AutoView 3100/3200 Switch Installer/User Guide
To select a key for exiting single cursor mode:
1.
Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2.
Click the Mouse tab.
3.
Select a terminating keystroke from the drop-down menu in the Single Cursor mode area.
4.
Click OK to save settings.
When you enable Single Cursor mode, you can press the specified key to return to Regular
Desktop mode.
To exit single cursor mode:
Press the key on the keyboard that is identified in the title bar.
To change the mouse cursor setting:
1.
Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2.
Click the Mouse tab.
3.
Select a mouse cursor type in the Local Cursor panel.
4.
Click OK to save settings.
Mouse scaling
You can choose among three preconfigured mouse scaling options or set your own custom scaling.
The preconfigured settings are Default (1:1), High (2:1) or Low (1:2):
• In a 1:1 scaling ratio, every mouse movement on the desktop window sends an equivalent mouse movement to the server.
• In a 2:1 scaling ratio, the same mouse movement sends a 2X mouse movement.
• In a 1:2 scaling ratio, the value is 1/2X.
To set mouse scaling:
1.
Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
Chapter 5: The Video Viewer 57
The Session Options dialog box appears.
2.
Click the Mouse tab.
3.
To use one of the preconfigured settings, check the appropriate radio button.
-or-
To set custom scaling: a.
Click the Custom radio button to enable the X and Y fields.
b.
Type a mouse scaling value in the X and Y fields. For every mouse input, the mouse movements are multiplied by the respective X and Y scaling factors. Valid input range is 0.25-3.00.
Mouse alignment and synchronization
Because the AutoView switch web interface cannot get constant feedback from the mouse, there are times when the mouse on the AutoView switch may lose sync with the mouse on the host system. If your mouse or keyboard no longer responds properly, you can align the mouse to reestablish proper tracking.
Alignment causes the local cursor to aligned with the cursor on the remote server. Resetting causes the appliance to simulate a mouse and keyboard reconnect at the device as if you had disconnected and then reconnected them.
To realign the mouse:
Click the Align Local Cursor button in the Video Viewer window toolbar.
Using Keyboard Pass-through
Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways, depending on the screen mode of the Video Viewer window.
• If a Video Viewer window is in Full Screen mode, all keystrokes and keyboard combinations except Ctrl-Alt-Del are sent to the remote server being viewed.
• If a Video Viewer window is in Regular Desktop mode, Keyboard Pass-through mode can be used to control whether the remote server or local computer recognizes certain keystrokes or keystroke combinations.
Keyboard pass-through must be specified using the Session Options dialog box. When enabled, keyboard pass-through sends all keystrokes and keystroke combinations except Ctrl-Alt-Del to the remote server being viewed when the Video Viewer window is active. When the local desktop is active, keystrokes and keystroke combinations entered by the user affect the local computer.
NOTE: The Ctrl-Alt-Delete keyboard combination can be sent only to a remote server by using a macro.
58 AutoView 3100/3200 Switch Installer/User Guide
NOTE: The Japanese keyboard ALT-Han/Zen keystroke combination is always sent to a remote server regardless of the screen mode or keyboard pass-through setting.
To specify keyboard pass-through:
1.
Select Tools - Session Options from the Video Viewer window menu.
-or-
Click the Session Options button.
The Session Options dialog box appears.
2.
Click the General tab.
3.
Select Pass-through all keystrokes in regular window mode.
4.
Click OK to save setting.
Using Macros
The AutoView switch web interface comes pre-configured with macros for both the Windows and
Sun platforms.
To send a macro:
Select Macros - <desired macro> from the Video Viewer window menu.
-or-
Select the desired macro from the buttons available on the Video Viewer menu.
Saving the View
You can save the display of a Video Viewer either to a file or to the clipboard for pasting into a word processor or other program.
To capture the Video Viewer window to a file:
1.
Select File - Capture to File from the Video Viewer window menu.
-or-
Click the Capture to File button.
The Save As dialog box appears.
2.
Enter a filename and choose a location to save the file.
3.
Click Save to save the display to a file.
Chapter 5: The Video Viewer 59
To capture the Video Viewer window to your clipboard:
Select File - Capture to Clipboard from the Video Viewer window menu.
-or-
Click the Capture to Clipboard button.
The image data is saved to the clipboard.
Closing a Video Viewer Window Session
To close a Video Viewer window session:
Select File - Exit from the Video Viewer window.
60 AutoView 3100/3200 Switch Installer/User Guide
C H A P T E R
6
Terminal Operations
The Console Menu
Each AutoView 3100/3200 switch may be configured at the appliance level through the Console menu interface accessed through the SETUP port on the back of the switch. All terminal commands are accessed through a terminal or PC running terminal emulation software.
Network Configuration
To configure network settings using the Console menu:
1.
When you power up your AutoView 3100/3200 switch, the switch initializes for approximately one minute. After it completes initialization, press any key on the terminal or on the PC running the terminal emulation software to access the Console menu interface shown in
Figure 6.1 on page 62.
NOTE: The terminal may be connected at any time, even when the switch is already powered.
61
62 AutoView 3100/3200 Switch Installer/User Guide
Figure 6.1: Console Main Menu
2.
Once the Console Main menu displays, type 1 and press Enter to access the Network
Configuration menu shown in Figure 6.2.
Chapter 6: Terminal Operations 63
Figure 6.2: Network Configuration Menu
3.
Type 1 and press Enter to set your network speed. When possible, you should set your connection manually without relying on the auto negotiate feature. After you press Enter , you will be returned to the Network Configuration menu.
4.
Type 2 and press Enter to specify whether you are using a static or Dynamic Host
Configuration Protocol (DHCP) address.
A static IP address may be used to provide a user-defined IP address, netmask and default gateway for the AutoView 3100/3200 switch. Avocent recommends using a static IP address for ease of configuration.
DHCP is a protocol that automates the configuration of TCP/IP-enabled computers. When
DHCP is selected, the IP Address, Netmask and Default Gateway settings are automatically assigned to the AutoView 3100/3200 switch and may not be modified by a user.
If you are using the DHCP option, please configure your DHCP server to provide an IP address to the AutoView 3100/3200 switch and then skip step 5.
5.
Select the remaining options from the Network Configuration menu to finish the configuration of your AutoView 3100/3200 switch with an IP address, netmask, default gateway and ping response.
6.
Type 0 (zero) and press Enter to return to the Console Main menu.
64 AutoView 3100/3200 Switch Installer/User Guide
Other Console Main Menu Options
Besides the Network Configuration option, the Console Main menu features the following menu items: Security Configuration, Firmware Management, Enable Debug Messages, Restore Factory
Defaults, Reset Appliance and Exit. Each is discussed in this section.
Security configuration
The AutoView 3100/3200 switch contains an internal database that may be used by the AutoView
Remote Operations software, the local port or the CONSOLE port if the DSView software server is unavailable.
The Security Configuration menu contains the following options:
• Local User Accounts: Add, edit or delete users to and from the AutoView 3100/3200 switch database.
• Console Password: Enable or disable using security for the console (access requires an
Admin account).
Local user accounts
NOTE: When you use the options to add, edit or delete a user, a list of existing users will appear. You may enter
N to display the next page of users in the database or enter P to go back to the previous page of users.
To add a user to the AutoView 3100/3200 switch database:
1.
Type 2 and press Enter to access the Security Configuration menu option.
2.
Type 1 and press Enter to access the Local User Accounts menu option. A list of users already within the database will appear.
3.
Type A .
4.
When prompted, type the username you wish to add and press Enter .
5.
You will be prompted to type a password for the user. Type a password and press Enter .
6.
You will be prompted to re-type the password. Type the password again and press Enter .
7.
Enter 0 (zero) to exit.
To rename a user in the AutoView 3100/3200 switch database:
1.
From the Console Main menu, type 2 and press Enter to access the Security Configuration menu option.
2.
Type 1 and press Enter to access the Local User Accounts menu option. A list of users already within the database will appear.
3.
Type E .
Chapter 6: Terminal Operations 65
4.
You will be prompted to enter the number of the user you wish to rename. Type the user’s number then press Enter .
5.
Type a new username and press Enter .
6.
Enter the password for the user, then re-enter the password to confirm it.
7.
Enter 0 (zero) to exit.
To remove a user from the AutoView 3100/3200 switch database:
1.
From the Console Main menu, type 2 and press Enter to access the Security Configuration menu option.
2.
Type 1 and press Enter to access the Local User Accounts menu option. A list of users already within the database will appear.
3.
Type D .
4.
You will be prompted to enter the number of the user you wish to delete. Type the user’s number then press Enter .
5.
You will be prompted to confirm deletion of the user from the AutoView 3100/3200 switch database. Type Y and press Enter to remove the user.
6.
Enter 0 (zero) to exit.
Console password
If this is enabled, access to the switch’s Console Main menu will require the user to log in.
Firmware management
This menu contains the Flash Download selection. For more information, see Appendix A.
Enable debug messages
This menu option turns on console status messages. Because this can significantly reduce performance, you should only enable debug messages when instructed to do so by Avocent
Technical Support. When you are finished viewing the messages, press any key to exit this mode.
Restore factory defaults
This menu option will restore all switch options to the default settings.
Reset appliance
This menu option allows you to execute a soft reset of the AutoView 3100/3200 switch.
Exit
This menu selection will return you to the ready prompt. If the Console menu interface password is enabled, you must exit the Console Main menu so that the next user will be prompted with the
Username and Password login screen.
66 AutoView 3100/3200 Switch Installer/User Guide
67
A P P E N D IC E S
Appendices
Appendix A: Flash Upgrades
The AutoView 3100/3200 switch Flash upgrade feature allows you to update your appliance with the latest firmware available via a Trivial File Transfer Protocol (TFTP) server.
After the Flash memory is reprogrammed with the upgrade, the AutoView 3100/3200 switch performs a soft reset, which terminates all AVRIQ module sessions. A target device experiencing an AVRIQ module firmware update may not display, or may display as disconnected. The target device will appear normally when the Flash update is completed.
NOTE: During an upgrade, the AVRIQ module status indicator in the OSCAR interface Main dialog box is yellow.
CAUTION: Disconnecting an AVRIQ module during a firmware update or cycling power to the target device will render the module inoperable and require the AVRIQ module to be returned to the factory for repair.
Using the Console menu interface
To upgrade the AutoView 3100/3200 switch firmware using the Console menu interface:
NOTE: If you do not have a TFTP server, you can find several shareware and freeware programs on the Internet that you can download and install.
1.
Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent.
2.
Save the Flash upgrade file to the appropriate directory on the TFTP server.
3.
Use the supplied null modem cable to DB9 (male) adaptor to connect a terminal or PC running terminal emulation software (such as HyperTerminal) to the SETUP port on the back panel of the AutoView 3100/3200 switch. The terminal should be set to 9600 bps, 8 bits, 1 stop bit, no parity and no flow control.
4.
If the AutoView 3100/3200 switch is not on, turn it on now. After approximately one minute, press any key to access the Console Main menu.
5.
Select the Firmware Management option from the Console Main menu.
NOTE: The current version of your firmware will be displayed on the Firmware Management menu.
6.
Type 1 and press Enter to access Flash Download.
7.
Type the IP address of your TFTP server and press Enter .
8.
Enter the name of the file that you downloaded from the Avocent web site.
9.
Confirm the TFTP download by typing a y or yes and pressing Enter .
68 AutoView 3100/3200 Switch Installer/User Guide
10. The AutoView 3100/3200 switch will begin the Flash upgrade process. On-screen indicators will display the upgrade progress. When the upload is complete, the AutoView 3100/3200 switch will reset and upgrade the internal subsystems.
11. Once the upgrade is complete, the login screen will appear.
Using the on-board web interface
This method utilizes an HTTP binary upload and does not require the use of a TFTP server. To upgrade the firmware, you will download the upgrade file to the client computer from which you will initiate the firmware upgrade.
To upgrade the AutoView 3100/3200 switch firmware:
1.
From the side navigation bar, select Appliance - Overview. The Appliance Overview window will appear.
2.
Click Tools - Upgrade Appliance. The Upgrade Firmware File window will appear.
3.
Click Browse to specify the location of the firmware upgrade file.
4.
Click Upgrade.
NOTE: If the green LED on the back panel of the switch blinks continuously, the switch is in recovery mode.
Recovering from a failed Flash upgrade
To recover from a failed Flash upgrade:
1.
Visit http://www.avocent.com/support and download the latest Flash firmware from Avocent.
2.
Save the Flash upgrade file to the appropriate directory on the TFTP server.
3.
Set up the TFTP server with the server IP address 192.168.1.254.
4.
Rename the download file to AV3x00.fl and place it into the TFTP root directory of the
TFTP server.
5.
If the AutoView switch is not on, turn it on now.
6.
The recovery process should start automatically.
Appendices 69
Appendix B: Using AVRIQ-SRL modules
The AVRIQ-SRL module is a serial-to-VGA converter which permits VT100-capable devices to be viewed from the AutoView 3100/3200 switch local port or by using the on-board web interface.
The actual serial data is not accessed, but is merely displayed. All serial data coming from the target device is displayed in a VT100 window, placed into a video buffer and sent to the AutoView
3100/3200 switch as though it came from a VGA target. Likewise, keystrokes entered on a keyboard are sent to the attached device as though they were typed upon a VT100 terminal.
AVRIQ-SRL module modes
The following modes can be accessed from the AVRIQ-SRL module:
• On-Line: This mode enables you to send and receive serial data.
• Configuration: This mode enables you to specify AutoView 3100/3200 switch communication parameters, the appearance of the Terminal Applications menu and key combinations for specific actions and macros.
• History: This mode enables you to review serial data.
Configuring the AVRIQ-SRL module
NOTE: The AVRIQ-SRL module is a DCE device and only supports VT100 terminal emulation.
Pressing Ctrl-F8 will activate the Configuration screen of the AVRIQ module’s Terminal
Applications menu, which enables you to configure your AVRIQ-SRL module.
NOTE: When any Terminal Applications menu is active, pressing Enter saves changes and returns you to the previous screen. Pressing Escape returns you to the previous screen without saving changes.
Within the Terminal Applications menu’s Configuration screen, you can modify the following options:
• Baud Rate: This option allows you to specify the serial port communications speed. Available options are 300, 1200, 2400, 9600, 19,200, 34,800, 57,600 or 115,200 bps. The default value is 9600.
• Parity: This option allows you to specify the serial port’s communications parity. Available options are EVEN, ODD or NONE. The default value is NONE.
• Flow Control: This option allows you to specify the type of serial flow control. Available options are NONE, XOn/XOff (software) and RTS/CTS (hardware). The default value is NONE. If you select a bps rate of 115,200, the only available flow control is
RTS/CTS (hardware).
• AutoView/CD Mode: This option allows you to control how the AutoView 3100/3200 switch and CD lines operate. Available options are Always on and Toggle. When in Toggle mode,
AutoView and CD lines are turned off for one-half second and then turned on each time a module is selected or deselected. The default value is Always on.
70 AutoView 3100/3200 Switch Installer/User Guide
• Enter Sends: This option enables you to specify the keys that are transmitted when Enter is pressed. Available options are <CR> (Enter), which moves the cursor to the left side of the screen, or <CR><LF> (Enter-Linefeed), which moves the cursor to the left side of the screen and down one line.
• Received: This option enables you to specify how the module translates a received Enter character. Available options are <CR> (Enter) or <CR><LF> (Enter-Linefeed).
• Background: This option changes the screen’s background color. The currently-selected color displays in the option line as it is changed. Available colors are Black, Light Grey, Yellow,
Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Black. This value cannot be identical to the Normal Text or Bold Text value.
• Normal Text: This option changes the screen’s normal text color. The currently-selected color displays in the option line as it is changed. Available colors are Grey, Light Grey, Yellow, Green, Teal, Cyan, Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon and Brown. The default color is Grey. This value cannot be identical to the Bold Text or Background value.
• Bold Text: This option changes the screen’s bold text color. The currently-selected color displays in the option line as it is changed. Available colors are White, Yellow, Green, Teal, Cyan,
Blue, Dark Blue, Purple, Pink, Orange, Red, Maroon, Brown and Light Grey. The default color is White. This value cannot be identical to the Normal Text or Background value.
• Screen Size: This option allows you to specify the screen’s text width size. Available values are widths of 80 columns or 132 columns. The length for both widths is 26 lines.
The following Terminal Application menu’s Configuration screen options enable you to define the function keys that will perform a selected action. To specify a new function key, press and hold the
Ctrl key, then press the function key that you want to associate with the action. For example, if you want to change the Configuration (Config) Key Sequences option from <CTRL-F8> to
<CTRL-F7>, press and hold the Ctrl key and then press F7 .
• Config Key Sequences: This option allows you to define the key combination that causes the
Terminal Application menu’s Configuration screen to appear. The default key sequence is
Ctrl-F8 .
• On-Line Key Sequence: This option allows you to define the key sequence that displays the
On-Line mode. The default key sequence is Ctrl-F10 .
• Help Key Sequence: This option allows you to define the key combination that displays the
Help System screen. The default key sequence is Ctrl-F1 .
• History Key Sequence: This option allows you to define the key combination that enables History mode. The default key sequence is Ctrl-F9 .
• Clear History Key Sequence: This option allows you to define the key combination that clears the history buffer while in History mode. The default key sequence is Ctrl-F11 .
• Break Key Sequence: This option allows you to configure the key combination that generates a break condition. The default key sequence is Alt-B .
Appendices 71
To configure an AVRIQ-SRL module:
1.
Press Ctrl-F8 . The Configuration Screen will appear.
2.
Select a parameter to change. You can navigate the Configuration Screen using the Up Arrow and Down Arrow keys.
3.
Modify the selected value using the Left Arrow and Right Arrow keys.
4.
Repeat steps 2 and 3 to modify additional values.
5.
Press Enter to save your changes and exit the Configuration Screen.
-or-
Press Escape to exit the Configuration Screen without saving the changes.
Creating an AVRIQ-SRL module macro
Pressing the Page Down key when the Terminal Applications menu’s configuration screen is displayed will provide access to the Macro Configuration screen. The AVRIQ-SRL module can be configured with up to 10 macros. Each macro can be up to 128 characters in length.
To create a macro:
1.
Select the AVRIQ-SRL module you wish to configure and press Ctrl-F8 to activate the Terminal Applications menu’s Configuration screen.
2.
When the Terminal Applications menu appears, press Page Down to view the Macro Configuration screen. The Macro Configuration screen shows the 10 available macros and the associated key sequences, if any, for each.
3.
Using the Up Arrow and Down Arrow keys, scroll to an available macro number and highlight the listed keystroke sequence. Type the new macro keystroke sequence over the default. Any combination of Ctrl or Alt and a single key may be used. When you have finished entering the keystroke sequence that will activate the new macro, press the Down Arrow key.
4.
On the line below the macro keystroke sequence you just entered, type the keystroke sequence that you wish the macro to perform.
5.
Repeat steps 3 and 4 to configure additional macros.
6.
When finished, press Enter to return to the previous screen.
Using History mode
History mode allows you to examine the contents of the history buffer, which contains the events that have occurred.
The AVRIQ-SRL module maintains a buffer containing 240 lines minimum, or 10 screens, of output. When the history buffer is full, it will add new lines at the bottom of the buffer and delete the oldest lines at the top of the buffer.
NOTE: The Config Key Sequence, On-Line Key Sequence and Clear History Key Sequence used in the following procedure are the default values. These key combinations can be changed using the Terminal
Applications menu.
72 AutoView 3100/3200 Switch Installer/User Guide
To use History mode:
1.
Press Ctrl-F9 . The mode will display as History.
2.
Press one of the following key combinations to perform the indicated action:
• Home : Move to the top of the buffer.
• End : Move to the bottom of the buffer.
• Page Up : Move up one buffer page.
• Page Down : Move down one buffer page.
• Up Arrow : Move up one buffer line.
• Down Arrow : Move down one buffer line.
• Ctrl-F8 : Enters Configuration mode. The Configuration screen will appear.
• Ctrl-F9 : While in Configuration mode, return to the previous screen with History mode enabled.
• Ctrl-F10 : While in Configuration mode, return to the previous screen with On-Line mode enabled.
• Ctrl-F11 : Clears the history buffer. If you choose this option, a warning screen will appear.
Press Enter to delete the history buffer, or Escape to cancel the action. The previous screen will reappear.
3.
When finished, press Ctrl-F10 to exit History mode and return to On-Line mode.
AVRIQ-SRL module pinouts
Table B.1 lists the pinouts for the AVRIQ-SRL module.
Table B.1: AVRIQ-SRL Module Pinouts
8
9
6
7
DB9-F
Pin
Host Signal Name Description Signal Flow
1 DCD - Data Carrier Detect Out of SRL
4
5
2
3
RXD - Receive Data
TXD - Transmit Data
DTR - Data Terminal Ready
GND - Signal Ground
Out of SRL
In to SRL
In to SRL
N/A
AutoView - Data Set Ready
RTS - Request to Send
CTS - Clear to Send
N/C - Not Connected
Out of SRL
In to SRL
Out of SRL
N/A
SRL Signal Name Description
DTR - Data Terminal Ready
TXD - Transmit Data
RXD - Receive Data
AutoView - Data Set Ready
GND - Signal Ground
DTR - Data Terminal Ready
CTS - Clear to Send
RTS - Request to Send
N/C - Not Connected
Appendices 73
Appendix C: UTP Cabling
The AutoView 3100/3200 switching systems utilize UTP cabling. This appendix discusses various aspects of connection media. The performance of a AutoView 3100/3200 switching system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish AutoView switching system performance.
NOTE: This appendix is for information purposes only. Please consult with your local code officials and/or cabling consultants prior to any installation.
UTP copper cabling
The following are basic definitions for the three types of UTP cabling that the AutoView switch supports:
• CAT 5 UTP (4-pair) high performance cable consists of twisted pair conductors, used primarily for data transmission. The twisting of the pairs gives this cable some immunity from the infiltration of unwanted interference. CAT 5 cable is generally used for networks running at 10 or 100 Mbps.
• CAT 5E (enhanced) cable has the same characteristics as CAT 5, but is manufactured to somewhat more stringent standards.
• CAT 6 cable is manufactured to tighter requirements than CAT 5E cable. CAT 6 has higher measured frequency ranges and significantly better performance requirements than CAT 5E cable at the same frequencies.
Wiring standards
There are two supported wiring standards for 8-conductor (4-pair) RJ-45 terminated UTP cable:
EIA/TIA 568A and B. These standards apply to installations utilizing CAT 5, 5E and 6 cable specifications. The AutoView 3100/3200 switching system supports either of these wiring standards. Table C.1 describes the standards for each pin.
Table C.1: UTP Wiring Standards
7
8
5
6
Pin
1
2
3
4
EIA/TIA 568A white/green green white/orange blue white/blue orange white/brown brown
EIA/TIA 568B white/orange orange white/green blue white/blue green white/brown brown
74 AutoView 3100/3200 Switch Installer/User Guide
Cabling installation, maintenance and safety tips
The following is a list of important safety considerations that should be reviewed prior to installing or maintaining your cables:
• Keep all CAT 5 AVRIQ runs to a maximum of 100 feet (30 meters) each.
• Maintain the twists of the pairs all the way to the point of termination, or no more that one-half inch untwisted. Do not skin off more than one inch of jacket while terminating.
• If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius.
Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior.
• Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten ties.
• Cross-connect cables where necessary, using rated punch blocks, patch panels and components. Do not splice or bridge cable at any point.
• Keep CAT 5 cable as far away as possible from potential sources of EMI, such as electrical cables, transformers and light fixtures. Do not tie cables to electrical conduits or lay cables on electrical fixtures.
• Always test every installed segment with a cable tester. “Toning” alone is not an acceptable test.
• Always install jacks so as to prevent dust and other contaminants from settling on the contacts.
The contacts of the jack should face up on the flush mounted plates, or left/right/down on surface mount boxes.
• Always leave extra slack on the cables, neatly coiled in the ceiling or nearest concealed location. Leave at least five feet at the work outlet side and 10 feet at the patch panel side.
• Choose either 568A or 568B wiring standard before beginning. Wire all jacks and patch panels for the same wiring scheme. Don’t mix 568A and 568B wiring in the same installation.
• Always obey all local and national fire and building codes. Be sure to firestop all cables that penetrate a firewall. Use plenum rated cable where it is required.
Appendices 75
Appendix D: Technical Specifications
Table D.1 lists the technical specifications for the AutoView 3100/3200 switch.
Table D.1: AutoView 3100/3200 Switch Product Specifications
Number
Types
Connectors
Sync Types
Plug and Play
Video Resolution
Supported Cabling
Number
Type
Connector
Number
Type
Connector
Number
Type
Connectors
Number
Type
Height x Width x Depth
Weight
Server Ports
16 (AutoView 3100/3200 switches)
AVRIQ-PS/2, AVRIQ-USB, AVRIQ-USB2, AVRIQ-USB2L, AVRIQ-VSN (Sun
VGA), AVRIQ-SRL and IAC modules
RJ-45
Separate horizontal and vertical
DDC2B
640 x 480 @ 60 Hz (Local Port and Remote Port Minimum)
800 x 600 @ 75 Hz
960 x 700 @ 75 Hz
1024 x 768 @ 75 Hz
1280 x 1024 @ 75 Hz (Remote Port Maximum using an AVRIQ or IAC module)
1600 x 1200 @ 75Hz (Local Port Maximum using an AVRIQ or IAC module)
4-pair UTP CAT 5 or CAT 6, 100 feet (30 meters) maximum length
SETUP Port
1
Serial RS-232
RJ-45 with RJ-45 to DB-9 (female) adaptor
Network Connection
1
Ethernet: IEEE 802.3 2002 Edition - 10BaseT, 100BaseT, 1000BaseT
RJ-45
Local Port
1
PS/2, USB and VGA
PS/2 MiniDIN, USB 2.0 and 15-pin D-Sub
USB Device Port
4
USB 2.0
Dimensions
1.72 x 17.00 x 10.98 in; 1U form factor
(4.37 x 43.18 x 27.08 cm)
7.3 lbs (3.31kg) without cables
76 AutoView 3100/3200 Switch Installer/User Guide
Table D.1: AutoView 3100/3200 Switch Product Specifications (Continued)
AC-input Power
AC-input Range
AC-input Current Rating
AC-input Cable
AC Frequency
Power Supply
40 W maximum
100 - 240 VAC
0.5A
18 AWG three-wire cable, with a three-lead IEC-320 receptacle on the power supply end and a country-dependent plug on the power resource end
50 - 60 Hz autosensing
Ambient Atmospheric Condition Ratings
Temperature
32 to 104 degrees Fahrenheit (0 to 50 degrees Celsius) operating;
-4 to 158 degrees Fahrenheit (-20 to 70 degrees Celsius) nonoperating
10 - 95% noncondensing Humidity
Safety and EMC Approvals and Markings
UL, FCC, cUL, ICES-003, CE, VCCI, GS, MIC, C-Tick, GOST
Safety certifications and EMC certifications for this product are obtained under one or more of the following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation that is referenced in the EMC and/or safety reports and certificates are printed on the label applied to this product.
Appendices 77
Appendix E: Sun Advanced Key Emulation
Certain keys on a standard Type 5 (US) Sun keyboard can be emulated by key press sequences on a
PS/2 keyboard. To enable Sun Advanced Key Emulation mode and use these keys, press and hold
Ctrl+Shift+Alt and then press the Scroll Lock key. The Scroll Lock LED blinks. Use the indicated keys in Table E.1 as you would use the advanced keys on a Sun keyboard.
Table E.1: Sun Key Emulation
Sun Key (US)
Compose
Compose
Power
Open
Help
Props
Front
Stop
PS/2 Key to Enable Sun Key Emulation
Application
(1) keypad
F11
F7
Again
Undo
Cut
Copy
Paste
Find
Mute
Vol.+
Num Lock
F3
F5
F1
F2
F4
F10
F6
F8
F9 keypad / keypad +
Vol.-
Command (left)
(2)
Command (left)
(2) keypad -
F12
Win (GUI) left
(1)
Win (GUI) right
(1)
Command (right)
(2)
(1) Windows 95 104-key keyboard.
(2) The Command key is the Sun Meta (diamond) key.
78 AutoView 3100/3200 Switch Installer/User Guide
For example: For Stop + A , press and hold Ctrl+Shift+Alt and press Scroll Lock , then F1 + A .
These key combinations will work with the AVRIQ-USB module (if your Sun system comes with a
USB port) as well as the Sun AVRIQ-VSN and AVRIQ-WSN modules. With the exception of F12 , these key combinations are not recognized by Microsoft Windows. Using F12 performs a Windows key press.
When finished, press and hold Ctrl+Shift+Alt and then press the Scroll Lock key to toggle Sun
Advanced Key Emulation mode off.
Special considerations for Japanese Sun USB and Korean Sun USB keyboards (AVRIQ-USB modules only)
Japanese Sun USB and Korean Sun USB keyboards assign usage IDs for certain keys that differ from standard USB usage IDs. If AVRIQ-USB modules are attached to your Sun servers, the Han/
Zen and Katakana/Hiragana keys on Japanese Sun USB keyboards and Hangul and Hanja keys on
Korean Sun USB keyboards must be accessed using alternate keystrokes.
Due to these keyboard-specific differences, keyboard mapping inconsistencies may be encountered when switching between target devices using Sun AVRIQ-VSN and AVRIQ-WSN modules and target devices using AVRIQ-USB modules. These keys function normally if your Sun servers are attached to the AutoView 3100/3200 switch using an AVRIQ-VSN or AVRIQ-WSN module.
Table E.2 lists the keyboard mapping that will take place when an AVRIQ-USB module is used in this setting.
Table E.2: PS/2-to-USB Keyboard Mappings
PS/2 Keyboard USB Usage ID Sun USB Keyboard
Korean Sun
USB Keyboard
0xE6 AltGraph Hangul Right-Alt
Windows Application 0x65
Hangul 0x90
Compose
N/A
Hanja
N/A
Hanja 0x91
Katakana/Hiragana 0x88
Han/Zen 0x35
N/A
N/A
` ~
N/A
N/A
` ~
Japanese Sun
USB Keyboard
Katakana/Hiragana
Compose
N/A
N/A
Han/Zen
N/A
Appendices 79
Appendix F: Technical Support
Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product. If an issue should develop, follow the steps below for the fastest possible service.
To resolve an issue:
1.
Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outlined.
2.
Check our web site at www.avocent.com/support to search the knowledge base or use the online service request.
3.
Call the Avocent Technical Support location nearest you.
80 AutoView 3100/3200 Switch Installer/User Guide
5
For Technical Support: www.avocent.com/support
Avocent Corporation
4991 Corporate Drive
Huntsville, Alabama 35805-6201 USA
Tel: +1 256 430 4000
Fax: +1 256 430 4031
Avocent Asia Pacific
Singapore Branch Office
100 Tras Street, #15-01
Amara Corporate Tower
Singapore 079027
Tel: +656 227 3773
Fax: +656 223 9155
Avocent Canada
20 Mural Street, Unit 5
Richmond Hill, Ontario
L4B 1K3 Canada
Tel: +1 877 992 9239
Fax: +1 877 524 2985
590-640-501C
Avocent International Ltd.
Avocent House, Shannon Free Zone
Shannon, County Clare, Ireland
Tel: +353 61 715 292
Fax: +353 61 471 871
Avocent Germany
Gottlieb-Daimler-Straße 2-4
D-33803 Steinhagen
Germany
Tel: +49 5204 9134 0
Fax: +49 5204 9134 99
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