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MANUAL
ENGLISH
Helix M1000 Q4 Mobile V1
Ordercode: 43740
Highlite International B.V. – Vestastraat 2 – 6468 EX – Kerkrade – the Netherlands
Helix M1000 Q4 Mobile
Table of contents
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Helix M1000 Q4 Mobile
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Helix M1000 Q4 Mobile
Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure that all parts are present, and have been received in good condition. Notify the dealer immediately and retain packing material for inspection if any parts appear damaged from shipping or the carton itself shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
● Showtec Helix M1000 Q4 Mobile
● Schuko to True1 pro power cable (1,5 m)
● 1 x safety cable
● 1 x quick-lock bracket
● User manual
LED Expected Lifespan
LEDs gradually decline in brightness over time. HEAT is the dominant factor that leads to the acceleration of this decline. Packaged in clusters, LEDs exhibit higher operating temperatures than in ideal or singular optimum conditions. For this reason when all color LEDs are used at their fullest intensity, life of the LEDs is significantly reduced. If improving your lifespan expectancy is of a higher priority, place care in providing for lower operational temperatures. This may include climatic-environmental and the reduction of overall projection intensity.
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
● be qualified
● follow the instructions of this manual
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Helix M1000 Q4 Mobile
Before your initial start-up, please make sure that there is no damage caused by transportation. Should there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to follow the safety instructions and warning notes written in this manual.
Please consider that damages caused by manual modifications to the device are not subject to warranty.
This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-observance of this manual or any unauthorized modification to the device.
● Never let the power cord come into contact with other cables! Handle the power cord and all connections with the mains with particular caution!
● Never remove warning or informative labels from the unit.
● Never use anything to cover the ground contact.
● Never place any material over the lens.
● Never look directly into the light source.
● Never leave any cables lying around.
● Do not insert objects into air vents.
● Do not connect this device to a dimmer pack.
● Do not switch the device on and off in short intervals, as this would reduce the device’s life.
● Do not touch the device’s housing bare-handed during its operation. Allow the fixture to cool for at least 5 minutes before handling.
● Do not shake the device. Avoid brute force when installing or operating the device.
● Only operate the fixture after having checked if the housing is firmly closed and all screws are tightly fastened.
● Only operate the device after having familiarized with its functions.
● Avoid flames and do not put close to flammable liquids or gases.
● Always keep case closed while operating.
● Always allow free air space of at least 50 cm around the unit for ventilation.
● Always disconnect power from the mains, when device is not used or before cleaning! Only handle the power cord by the plug. Never pull out the plug by tugging the power cord.
● Make sure that the device is not exposed to extreme heat, moisture or dust.
● Make sure that the available voltage is not higher than stated on the rear panel.
● Make sure that the power cord is never crimped or damaged. Check the device and the power cord from time to time.
● If the lens is obviously damaged, it has to be replaced, so that its functions are not impaired due to cracks or deep scratches.
● If device is dropped or struck, disconnect mains power supply immediately. Have a qualified engineer inspect for safety before operating.
● If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do not switch it on immediately. The arising condensation water might damage your device. Leave the device switched off until it has reached room temperature.
● If your Showtec device fails to work properly, discontinue use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Showtec dealer for service.
● For adult use only. Device must be installed out of the reach of children. Never leave the unit running unattended.
● Never attempt to bypass the thermostatic switch or fuses.
● The user is responsible for correct positioning and operating of the Helix. The manufacturer will not accept liability for damages caused by the misuse or incorrect installation of this device.
● This device falls under protection class I. Therefore it is essential to connect the yellow/green conductor to earth.
● Repairs, servicing and electric connection must be carried out by a qualified technician.
● WARRANTY: Till one year after date of purchase.
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Helix M1000 Q4 Mobile
Operating Determinations
● This device is not designed for permanent operation. Consistent operation breaks will ensure that the device will serve you for a long time without defects.
● The minimum distance between light output and the illuminated surface must be bigger than
0,5 meter.
● The maximum ambient temperature ta = 40 °C must never be exceeded.
● In order to eliminate wear and improve the device’s lifespan, during periods of non-use, completely disconnect from power source via breaker or by unplugging.
● The relative humidity must not exceed 50 % with an ambient temperature of 40 °C.
● If this device is operated in any other way, than the one described in this manual, the product may suffer damages and the warranty becomes void.
● Any other operation may lead to dangers like short-circuit, burns, electric shock, crash etc.
You endanger your own safety and the safety of others!
Rigging
Please follow the European and national guidelines concerning rigging, trussing and all other safety issues.
Do not attempt the installation yourself!
Always let the installation be carried out by an authorized dealer!
Procedure:
● If the Helix is lowered from the ceiling or high joists, professional trussing systems have to be used.
● Use a clamp to mount the Helix, with the mounting bracket, to the trussing system.
● The Helix must never be fixed swinging freely in the room.
The installation must always be secured with a safety attachment, e.g. an appropriate safety net or ● safety cable.
● When rigging, derigging or servicing the Helix, always make sure, that the area below the installation place is blocked and staying in the area is forbidden.
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Helix M1000 Q4 Mobile
The Helix M1000 Q4 Mobile can be placed on a flat stage floor, by means of the included mounting bracket, or be mounted to any kind of truss with a clamp and a quick-lock bracket.
Improper installation can cause serious damage to people and property!
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Helix M1000 Q4 Mobile
Connection with the mains
Connect the device to the mains with the power-plug.
Always pay attention, that the right color cable is connected to the right place.
International
L
EU Cable
BROWN
UK Cable
RED
US Cable
YELLOW/COPPER
N
BLUE
YELLOW/GREEN
BLACK
GREEN
SILVER
GREEN
Pin
PHASE
NEUTRAL
PROTECTIVE GROUND
Make sure that the device is always connected properly to the earth!
Improper installation can cause serious damage to people and property!
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail [email protected]
and request an RMA prior to shipping the fixture. Be prepared to provide the model number, serial number and a brief description of the cause for the return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper inside the box:
01) Your name.
02) Your address.
03) Your phone number.
04) A brief description of the symptoms.
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any shortcomings and/or visible defects, or perform this check after our announcement that the goods are at their disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is damaged due to shipping. Transportation damage has to be reported to us within one day after receipt of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless otherwise agreed in writing.
Complaints against us must be made known in writing or by fax within 10 working days after receipt of the invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement, regardless of the agreement of which the obligation is resulting.
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Helix M1000 Q4 Mobile
Description of the device
Features
The Helix M1000 Q4 Mobile is a versatile RGBW wash fixture with wireless operation. The onboard lithiumion battery, combined with smart software provide an extended operating time of up to 15 hours, regardless of the intensity of the light output. Wireless DMX and the color programs will help create a solution for each application. A selection of the beamshapers, the barndoor and the tophat add to the versatility of the device. The rating IP65 and sturdy design make this device well equipped for outdoor use.
● Input voltage: 100–240 V AC, 50/60 Hz
● Power consumption: 75 W
● Battery: Lithium-ion
● Battery Voltage: 18,5 V
● Battery Storage: 13 Ah
● Battery life time: 8 h @ Full, 15 h by software
● Charging Cycle: 6 h
● DMX control via standard DMX controller
● Onboard: OLED Graphical display with 4 touch buttons
● Light source: 8 x Prolight Opto RGBW 4-in-1 10 W LEDs
● Light output @ 2 m: 8000 lx
● Refresh rate: 12 kHz
● Dim curves: 4
● DMX modes: 4, 6, 10 channels
● Dimmer: 0–100 %
● Strobe: 0–20 Hz
● Beam angle: 10° (optional 20°, 40°, 15°x60° beamshapers)
● Tilt Angle: 0–180°
● Control modes: Auto, Built-in programs, Manual, Master/Slave, DMX512, W-DMX
● Power connectors: True1 pro power connector IN/OUT
● Data connectors: 5-pin XLR-HD DMX IN/OUT
● Cooling: Passive
● IP rating: IP65
Working temperature: 0 °C ~ 40 °C ●
● Housing: Die-cast aluminum
● Wireless DMX (Wireless Solutions)
● Quick-locks for fast rigging and mounting
● Battery management software
● Dimensions: 367 x 126 x 307 mm (LxWxH)
● Weight: 7,5 kg (incl. battery)
Note: Knowledge of DMX is required to fully utilize this unit.
Optional accessories
43742 – Barndoor for Helix M1000 Q4 Mobile
43745 – Beamshaper for Helix M1000 Q4 Mobile (20°)
43746 – Beamshaper for Helix M1000 Q4 Mobile (40°)
43747 – Beamshaper for Helix M1000 Q4 Mobile (15°x60°)
43741 – Tophat for Helix M1000 Q4 Mobile
50175 – W-DMX™ Microbox F-1 G5 Transceiver
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Helix M1000 Q4 Mobile
Overview
Fig. 01
01) 8 x Prolight Opto RGBW 4-in-1 10 W LEDs
02) Adjustment screw
03) 100–240 V True1 pro power connector IN
04) 100–240 V True1 pro power connector OUT
05) 5-pin DMX connector OUT
06) 5-pin DMX connector IN
07) OLED display + control buttons
Back
Fig. 02
08) Power switch ON/OFF (for battery operation)
Press this switch for the light output to be visible. The current from the built-in battery is responsible for the light output. The True1 pro power cable should be used only when charging the battery.
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Helix M1000 Q4 Mobile
Installation
Remove all packing materials from the Helix M1000 Q4 Mobile. Check that all foam and plastic padding is removed. Connect all cables.
Do not supply power before the whole system is set up and connected properly.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
Installing the Beamshapers (43745/43746/43747)
01) In order to install the Beamshaper, place it on the lens of the Helix. The Beamshaper is equipped with
02) multiple magnets which keep it firmly in position.
For extra safety, use a safety cable to connect the Beamshaper to the Helix.
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Fig. 03
Helix M1000 Q4 Mobile
Installing the Barndoor (43742)
01) Pull on the spring-loaded locking screws, on both sides of the Barndoor, to unlock the mechanism.
02) Place the Barndoor on the Helix, to secure the Barndoor’s screws in the Helix’s mounting holes.
Fig. 04
03) Release both locking screws to lock the Barndoor in position.
04) For extra safety, use a safety cable to connect the Barndoor to the Helix.
Fig. 05
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Fig. 06
Helix M1000 Q4 Mobile
Installing the Tophat (43741)
01) Pull on the spring-loaded locking screws, on both sides of the Tophat, to unlock the mechanism.
02) Place the Tophat on the Helix, to secure the Tophat’s screws in the Helix’s mounting holes.
Fig. 07
03) Release both locking screws to lock the Tophat in position.
04) For extra safety, use a safety cable to connect the Tophat to the Helix.
Fig. 08
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Fig. 09
Helix M1000 Q4 Mobile
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode.
Before plugging the unit in, always make sure that the power supply matches the product specification voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.
Control Modes
There are 6 modes: ● Auto
●
● Manual
●
Built-in Programs
Master/Slave
● DMX-512 (4CH, 6CH, 10CH)
● Wireless DMX control
One Helix (Auto, Built-in Programs)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Plug the end of the electric mains power cord into a proper electric power supply socket.
04)
For the light output to be visible, press the power switch ON/OFF (08). The current from the built-in battery is responsible for the light output. The True1 pro power cable should be used only when
charging the battery.
05) When the Helix is not connected with a DMX cable, it functions as a stand-alone device.
06) Please see pages 26–27 for more information about Auto and Built-in programs.
One Helix (Manual Mode)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Plug the end of the electric mains power cord into a proper electric power supply socket.
04)
For the light output to be visible, press the power switch ON/OFF (08). The current from the built-in
05)
battery is responsible for the light output. The True1 pro power cable should be used only when
charging the battery.
When the Helix is not connected with a DMX cable, it functions as a stand-alone device.
06) Please see page 26 for more information about Manual mode.
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Helix M1000 Q4 Mobile
Multiple Helixes (Master / Slave Control)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Plug the end of the electric mains power cord into a proper electric power supply socket.
04)
For the light output to be visible, press the power switch ON/OFF (08). The current from the built-in
05)
battery is responsible for the light output. The True1 pro power cable should be used only when
charging the battery.
Use a 5-pin XLR cable to connect the Helix.
The pins:
01)
02)
Earth
Signal (-)
03)
Signal (+)
04)
N/C
05)
N/C
06) Link the units as shown in Fig. 10. Connect a DMX signal cable from the first unit's DMX "out" socket to the second unit's "in" socket. Repeat this process to link the second and third units. Press the power
switches ON/OF (08) on all slave devices, for the light output to be visible. You can use the same functions on the master device as described on pages 26–27. This means that you can set your desired operation mode on the master device and all slave devices will react the same as the master device.
Multiple Helixes (Master/Slave Set Up)
Fig. 10
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Helix M1000 Q4 Mobile
Multiple Helixes (DMX Control)
01) Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
02) Always use a safety cable (ordercode 70140 / 70141).
03) Plug the end of the electric mains power cord into a proper electric power supply socket.
04) Use a 5-pin XLR cable to connect the Helix and other devices.
05) Link the units as shown in Fig. 11. Connect a DMX signal cable from the first unit's DMX "out" socket to the second unit's "in" socket. Repeat this process to link the second and third units.
06) Supply electric power: Plug electric mains power cords into each unit's True1 pro socket, then plug the other end of the mains power cord into proper electric power supply sockets, starting with the first unit. Press the power switch ON/OF buttons (08) on all Helix devices, for the light output to be
visible. Do not supply power before the whole system is set up and connected properly.
Multiple Helixes (DMX Set Up)
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Note: Link all cables before connecting electric power!
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Fig. 11
Helix M1000 Q4 Mobile
Multiple Helixes (Wireless DMX Control)
You can use the Helix in a wireless DMX setup. Make sure the device is operating in wireless DMX mode, which can be set in the main menu (see page 25 for more information).
Sweden 2.4GHz Wireless Communication Module
Communication distance:
Test conditions: depending on the transmitting power or transmitter module
W-DMX TRx Transmitter module, 2dBi Antenna, transmitting power
20dBm (100mW)
Range indoor:
Range outdoor:
60 m (approx. through three concrete walls)
250 m
Wireless DMX Connection
The wireless receiving module “Nano G5 Receiver, 2.4GHz”, provided by Swedish WIRELESS SOLUTION, only has a 2.4 GHz wireless signal receiving function. In order to establish a wireless connection, please use the ( 50175 ) W-DMX MicroBox F-1 G5 Transceiver by WIRELESS SOLUTION. To control the status of the wireless communication, please look at the green LED indicator light on the right-hand side of the display.
Note: When the Helix receives a wireless DMX signal, then this signal will also be present at its 5-pin DMX output (05). However, the Helix has not been designed to send wireless signals. Therefore, always connect the Helix devices to each other using a DMX cable.
Wireless DMX Problems
01) No signal from the W-DMX transmitter.
The LED indicator will blink quickly.
02) Proper connection with the W-DMX transmitter, but no DMX signal is present.
The LED indicator will blink slowly.
When the wireless DMX communication is unhindered and a DMX signal is present, the LED indicator will always be on.
The Helix M1000 Q4 Mobile cannot receive a W-DMX signal and a DMX cable signal at the same time
When the device is in Auto mode or Built-in Programs mode, please ensure that the paired 2.4GHz wireless signal transmitter is OFF.
The Helix M1000 Q4 Mobile is only a W-DMX receiver and never a W-DMX transmitter
Connect the Helix to the Wireless DMX Signal Transmitter
The Helix cannot actively match a random wireless signal transmitter.
In order to create a wireless match, please check the manual of your wireless signal transmitter.
We advise you to use the W-DMX MicroBox F-1 G5 Transceiver ( 50175 ) by WIRELESS SOLUTION (Fig. 12).
Fig. 12
Disconnect the Helix from the Wireless DMX Signal Transmitter
01) Turn off/unlink the W-DMX. In order to do so, deactivate W-DMX (see page 25 for more information).
02) Unlink the Helix (see page 25 for more information).
03) The Helix will now be disconnected.
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Helix M1000 Q4 Mobile
Example 1
The Helix cannot send any wireless signals. Therefore, the slave Helix fixtures must always be connected via a DMX signal cable.
The Helix M1000 Q4 Mobile is only a W-DMX receiver and never a W-DMX transmitter
When the Helix operates in DMX or Slave mode, it can receive a wireless DMX signal (CH1–512) and at the same time it can also send a DMX signal, via its DMX output (05), through a DMX cable.
Fig. 13
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Helix M1000 Q4 Mobile
Example 2
The Showtec Operator Air ( 50726 ) sends out a wireless signal with 512 channels and the Helix picks up this signal.
Connect the Helix to the wireless DMX signal transmitter
The Helix M1000 Q4 Mobile cannot actively search for wireless signal transmitters.
In order to pair the Helix with the wireless signal transmitter, please check the manual of the wireless signal transmitter you use.
It is recommended to use the W-DMX MicroBox F-1 G5 Transceiver ( 50175 ) by WIRELESS SOLUTION.
Disconnect from the Wireless DMX signal transmitter
The Helix can be disconnected from the wireless DMX signal transmitter.
It is possible to deactivate W-DMX in the main menu, see page 25 for more information.
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Fig. 14
Helix M1000 Q4 Mobile
Charging the built-in battery
The device is equipped with an 18,5 V/13 AH lithium-ion battery.
01) Turn off the power switch (08).
02) Plug in the True1 pro power cable .
03) While the battery is charging, the red LED on the left-hand side of the display will light up.
04) When the battery is fully charged, the green LED on the left-hand side of the display will light up.
You cannot remove the lithium-ion battery and charge it separately.
The battery can only be charged when it is connected to the Helix.
Important!
● Do not charge the lithium-ion battery for more than 24 hours.
● Please recharge the battery in time, for example when the battery is (almost) depleted. If you do not
● use the Helix for a long time, please recharge the battery at least once a month, in order to prevent the lithium-ion battery from becoming damaged.
After a cycle use of 300 times, the battery capacity will be reduced to about 8 AH (70% of the total capacity). Please reduce the charge and discharge times, to extend the battery lifetime. After 300 times of charging and discharging, you need to replace the battery.
● Store in the upright position.
Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to run synchronized shows on two or more fixtures set to a master / slave operating mode. The combined number of channels required by all the fixtures on a serial data link determines the number of fixtures the data link can support.
Important: Fixtures on a serial data link must be daisy chained in one single line. To comply with the
EIA-485 standard no more than 30 devices should be connected on one data link.
Connecting more than 30 fixtures on one serial data link without the use of a DMX optically isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended DMX data link distance: 100 meters
Maximum recommended number of fixtures on a DMX data link: 30 fixtures
Maximum recommended number of fixtures on a power link @ 120 V: 20 fixtures
Maximum recommended number of fixtures on a power link @ 230 V: 43 fixtures
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Helix M1000 Q4 Mobile
Data Cabling
To link fixtures together you must obtain data cables. You can purchase DAP Audio certified DMX cables directly from a dealer/distributor or construct your own cable. If you choose to create your own cable please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic interference.
DAP Audio DMX Data Cables
● DAP Audio Basic microphone cable for allround use. bal. XLR/M 3-pin > XLR/F 3-pin. Ordercode
FL01150 (1,5 m), FL013 (3 m), FL016 (6 m), FL0110 (10 m), FL0115 (15 m), FL0120 (20 m).
● DAP Audio X-type data cable XLR/M 3-pin > XLR/F 3-pin. Ordercode FLX0175 (0,75 m),
FLX01150 (1,5 m), FLX013 (3 m), FLX016 (6 m), FLX0110 (10 m).
● DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
●
Neutrik®. Ordercode FL71150 (1,5 m), FL713 (3 m), FL716 (6 m), FL7110 (10 m).
DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL7275 (0,75 m), FL72150 (1,5 m), FL723 (3 m), FL726 (6 m), FL7210 (10 m).
● DAP Audio 110 Ohm cable with digital signal transmission. Ordercode FL0975 (0,75 m),
FL09150 (1,5 m), FL093 (3 m), FL096 (6 m), FL0910 (10 m), FL0915 (15 m), FL0920 (20 m).
● DAP Audio data cable FL08 DMX/AES-EBU, XLR/M 5-pin > XLR/F 5-pin. Ordercode FL08150 (1,5 m),
FL083 (3 m), FL086 (6 m), FL0810 (10 m), FL0820 (20 m).
● DAP Audio DMX adapter: 5-pin/3-pin. Ordercode FLA29.
● DAP Audio DMX adapter: 3-pin/5-pin. Ordercode FLA30.
● DAP Audio DMX Terminator 3-pin. Ordercode FLA42.
● DAP Audio DMX Terminator 5-pin. Ordercode FLA43.
Note: connect the Helix M1000 Q4 Mobile with the dedicated special XLR cables for outdoor use.
FL83150 – Neutrik DMX Cable 5-pin XLR IP65 (1,5 m)
FL833 – Neutrik DMX Cable 5-pin XLR IP65 (3 m)
FL836 – Neutrik DMX Cable 5-pin XLR IP65 (6 m)
FL8310 – Neutrik DMX Cable 5-pin XLR IP65 (10 m)
FL8320 – Neutrik DMX Cable 5-pin XLR IP65 (20 m)
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Helix M1000 Q4 Mobile
Control Panel
A) Battery (charging) LED indicator
B) OLED display
C) UP button
D) SET button
E) DOWN button
F) MODE button
G) W-DMX LED indicator
H) Battery (full) LED indicator
Fig. 15
DMX Control Mode
The fixtures are individually addressed on a data-link and connected to the controller. The fixtures respond to the DMX signal from the controller. (When you select the DMX address and save it, the controller will display the saved DMX address the next time.)
DMX Addressing
The control panel on the back side of the device allows you to assign the DMX fixture address, which is the first channel from which the Helix will respond to the controller.
Please note when you use the controller, the unit has 10 channels.
When using multiple Helixes make sure you set the DMX addresses right.
Therefore, the DMX address of the first Helix should be 1(001); the DMX address of the second Helix should be 1+10=11 (011); the DMX address of the third Helix should be 11+10=21 (021), etc. Please, be sure that you do not have any overlapping channels in order to control each Helix correctly. If two or more Helixes are addressed similarly, they will work similarly.
Controlling:
After having addressed all Helix fixtures, you may now start operating these via your lighting controller.
Note: After switching on, the Helix will automatically detect whether DMX-512 data is received or not. The problem may be:
● The XLR cable from the controller is not connected with the input of the Helix.
● The controller is switched off or defective, the cable or connector is defective, or the signal wires are swapped in the input connector.
Note: It is necessary to insert a XLR termination plug (with 120 Ohm) in the last fixture in order to ensure proper transmission on the DMX data link.
Display Off after 30 seconds
When no button is pressed for 30 seconds, the display will turn off.
To unlock the display, you have to press and hold down the MODE and SET buttons for 3 seconds. Once you have pressed the buttons, the display will light up.
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Helix M1000 Q4 Mobile
Menu Overview
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Helix M1000 Q4 Mobile
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Helix M1000 Q4 Mobile
Main Menu Options
Upon start-up, the display will show the current software version, temperature and the signal type.
1. DMX Settings
With this menu you can set the DMX address, choose the desired DMX mode and activate/deactivate the wireless DMX.
01) While in the main menu, press the UP/DOWN buttons to choose DMX.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to select one of the 4 submenus:
● Address
● Channels
● Signal
● W-DMX unlock
04) Press the SET button to open the desired submenu.
1.1. Address
With this menu you can set the desired DMX starting address.
01) Press the UP/DOWN buttons to set the desired DMX address. The adjustment range is 001–512.
02) Press the SET button to confirm your choice.
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Helix M1000 Q4 Mobile
1.2. Channels
With this menu you can set the desired DMX channel mode.
01) Press the UP/DOWN buttons to set the desired DMX channel mode. Choose one of the 3 options:
● 4 channels
● 6 channels
● 10 channels
02) Press the SET button to confirm your choice.
1.3. Signal
With this menu you can set the DMX signal type.
●
● W-DMX: Wireless DMX
01) Press the UP/DOWN buttons to set the desired DMX signal type. Choose one of the 2 options:
DMX: Conventional DMX
02) Press the SET button to confirm your choice.
1.4. W-DMX Unlock
With this menu you can unlock the wireless DMX.
01) Press the UP/DOWN buttons to choose YES (to unlock the wireless DMX) or NO (to return to the previous screen).
02) Press the SET button to confirm your choice.
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Helix M1000 Q4 Mobile
2. Manual Mode
With this menu you can manually set the desired color.
01) While in the main menu, press the UP/DOWN buttons to choose MANUAL.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to choose one of the 4 colors: Red, Green, Blue and White.
04) Press the SET button to enter the menu.
05) between 0–255, from dark to brightest.
06) Press the SET button to save your settings.
07)
Press the UP/DOWN buttons to set the intensity of the LEDs. The adjustment range for each color is
You can combine Red, Green, Blue and White to create an infinite range of colors (0–255).
3. Auto Mode
With this menu you can set Auto mode.
01) While in the main menu, press the UP/DOWN buttons to choose AUTO.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to choose YES (to start the auto show) or NO (to return to the previous screen.
04) Press the SET button to confirm your choice.
4. Built-in Programs
With this menu you can set the built-in programs.
01) While in the main menu, press the UP/DOWN buttons to choose PROGRAM.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to choose MODE and press the SET button to enter the menu.
04) The display will show:
05) Press the UP/DOWN buttons to choose one of the 16 built-in programs. Press the SET button to confirm your choice.
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Helix M1000 Q4 Mobile
4.1. Program 01
01) If you have chosen program 01, the display will show:
02) Press the UP/DOWN buttons to choose one of the 2 options:
● COLOR
● STROBE
03) Press the SET button to enter the desired menu.
04) If you have chosen COLOR, press the UP/DOWN buttons to choose one of the 33 color macros. Press the SET button to save your settings.
05) If you have chosen STROBE, press the UP/DOWN buttons to set the strobe frequency. The adjustment range is between 0–99, from OFF to high frequency. Press the SET button to save your settings.
4.2. Programs 02-16
01) If you have chosen one of the programs 02–16, the display will show:
02) Press the UP/DOWN buttons to choose one of the 2 options:
● SPEED
● STROBE
03) Press the SET button to enter the desired menu.
04) If you have chosen SPEED, press the UP/DOWN buttons to set the built-in program’s speed. The adjustment range is between 1–100, from slow to fast. Press the SET button to save your settings.
05) If you have chosen STROBE, press the UP/DOWN buttons to set the strobe frequency. The adjustment range is between 0–99, from OFF to high frequency. Press the SET button to save your settings.
5. Master/Slave Mode
With this menu you can set the device as a slave.
01) While in the main menu, press the UP/DOWN buttons to choose SLAVE.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to choose YES or NO.
04) Press the SET button to confirm your choice.
05) If you have chosen YES, the device will be set as a slave and will react the same as the master device.
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Helix M1000 Q4 Mobile
6. Settings
With this menu you can adjust the device’s settings.
01) While in the main menu, press the UP/DOWN buttons to choose SETTINGS.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to choose one of the 9 submenus:
● CURVES SELECT
● DIMMER SPEED
● DMX FAIL
● WORKING TIME
● DMX SYNC
● LOCK
● CALIBRATION
● DELAYED OUTPUT
● FACTORY
04) Press the SET button to enter the desired submenu.
6.1. Curves Select
01) Press the UP/DOWN buttons to choose one of the 4 dimming curves.
02) Press the SET button to confirm your choice.
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Helix M1000 Q4 Mobile
6.2. Dimmer Speed
With this menu you can set the dimmer speed.
01) Press the UP/DOWN buttons to select FAST or SMOOTH.
02) Press the SET button to confirm your choice.
6.3. DMX Fail
With this menu you can set the device’s behavior in case of a DMX failure.
01) Press the UP/DOWN buttons to select one of the 4 options:
● OFF: The device will black out the light output
● HOLD: The device will use last properly received DMX signal, ensuring undisrupted performance
● MANUAL: The device will switch to Manual mode
● PROGRAM: The device will run the built-in programs
02) Press the SET button to confirm your choice.
6.4. Working Time
With this menu you can set the working time of the Helix.
01) Press the UP/DOWN buttons to select one of the 16 options:
● OFF: Turns off the working time setting and the device runs at maximum power, until the battery is depleted.
● 1–15H: Unit working hours, that means limited power operation based on current battery capacity.
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Helix M1000 Q4 Mobile
Note: After the working time is set, the maximum operating power of the device will be limited, according to the current capacity of the battery, to achieve the set working time.
However, if the capacity of the battery is too low, the set time is too long and the working time is not sufficient, then it will run at the minimum power, and the specific time will be shorter than the set time. If the battery capacity is sufficient to perform for the desired amount of time, the device will run at the maximum power, and the working time is uncertain, which may be longer than the set time.
6.5. DMX Sync
With this menu you can set the devices’ behavior, while using multiple Helixes.
01) Press the UP/DOWN buttons to select ON (all Helix devices will simultaneously perform the same action, without any delays) or OFF (risk of random delays).
02) Press the SET button to confirm your choice.
6.6. Lock
With this menu you can set the safety lock, restricting access to the main menu.
01) Press the UP/DOWN buttons to select one of the 2 options:
● ON: When no button is pressed within 30 seconds, the device’s main menu will be locked.
In order to unlock it, press and hold down the MODE and SET buttons for 3 seconds.
● OFF: Safety lock is inactive.
02) Press the SET button to confirm your choice.
6.7. Calibration
With this menu you can manually calibrate the desired color.
01) Press the UP/DOWN buttons to choose one of the 4 colors you want to calibrate: Red, Green, Blue and White.
02) Press the SET button to enter the menu.
03) Press the UP/DOWN buttons to set the intensity of the LEDs. The adjustment range for each color is between 0–255, from dark to brightest.
04) Press the SET button to save your settings.
05) You can combine Red, Green, Blue and White to create an infinite range of colors (0–255).
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Helix M1000 Q4 Mobile
6.8. Delayed Output
With this menu you can set the amount of time that needs to pass before the light output becomes activated.
01) Press the UP/DOWN buttons to select the output delay time between 00H00M–24H00m, in increments of 30 minutes.
02) Press the SET button to confirm. The display will show:
04)
03) Press the UP/DOWN buttons to select ON or OFF.
Press the SET button to confirm. If you have chosen ON, the device will wait for the determined amount of time and then it will activate its light output.
6.9. Factory
With this menu you can restore the default factory settings.
01) Press the UP/DOWN buttons to select YES or NO.
02) Press the SET button to confirm your choice.
7. Information
With this menu you can view the device’s current software version, temperature, total lifetime and the type of DMX signal.
01) While in the main menu, press the UP/DOWN buttons to choose INFORMATION.
02) Press the SET button to enter the menu. The display will show:
03) Press the UP/DOWN buttons to toggle through the screens.
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Helix M1000 Q4 Mobile
DMX Channels
4 Channels
Channel 1 – Red
0–255 Gradual adjustment Red, from dark to brightest
Channel 2 – Green
0–255 Gradual adjustment Green, from dark to brightest
Channel 3 – Blue
0–255 Gradual adjustment Blue, from dark to brightest
Channel 4 – White
0–255 Gradual adjustment White, from dark to brightest
6 Channels
Channel 1 – Dimmer
0 – 255 Dimmer intensity, from dark to brightest
Channel 2 – Strobe CH1 must be open; CH3–6 must be open
0 – 10 Not functional
11 – 128
129 – 255
Random Strobe flash frequency, from OFF to highest frequency
Strobe flash frequency, from OFF to highest frequency
Channel 3 – Red CH1 must be open
0–255 Gradual adjustment Red, from dark to brightest
Channel 4 – Green CH1 must be open
0–255 Gradual adjustment Green, from dark to brightest
Channel 5 – Blue CH1 must be open
0–255 Gradual adjustment Blue, from dark to brightest
Channel 6 – White CH1 must be open
0–255 Gradual adjustment White, from dark to brightest
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Helix M1000 Q4 Mobile
10 Channels
Channel 1 – Dimmer
0 – 255 Dimmer intensity, from dark to brightest
Channel 2 – Strobe CH1 must be open; CH3–24 must be open
0 – 10 Not functional
11 – 255 Strobe flash frequency, from OFF to highest frequency
Channel 3 – Color switch/flow speed CH4 must be set between 6–255
0–255 Gradual speed adjustment, from slow to fast
107–112
113–118
119–124
125–130
131–136
137–142
143–148
149–154
155–160
161–166
167–172
173–178
179–184
185–190
191–196
197–202
203–208
209–214
215–220
221–226
227–232
233–255
Channel 3 – Color macros CH1 must be open; CH4 must be closed
0–10 Not functional
11–16
17–22
Red
Flame Red
23–28
29–34
35–40
41–46
47–52
53–58
Deep Gold Amber
Millennium Gold
Gold Amber
Yellow
Chrome Yellow
Deep Amber
59–64
65–70
71–76
77–82
83–88
89–94
95–100
101–106
Spring Yellow
Lime Green
JAS Green
Fern Green
Moss Green
Primary Green
Dark Green
Green
Medium Blue Green
Light Blue
Lighter Blue
Steel Blue
½ CT Blue
Full CT Blue
State Blue
Double CT Blue
Medium Blue
Just Blue
Deep Blue
Blue
Congo Blue
Surprise Pink
Fuchsia Pink
Follies Pink
Special Rose Pink
Pink
Moroccan Pink
Warm White
Cold White
Open White
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Helix M1000 Q4 Mobile
146–155
156–165
166–175
176–185
186–195
196–205
206–215
216–225
226–235
236–245
246–255
Channel 4 – Color switch/Color flow CH1 must be open
0–5 Not functional
6–15
16–25
Color switch 1
Color switch 2
26–35
36–45
46–55
56–65
Color switch 3
Color switch 4
Color switch 5
Color switch 6
66–75
76–85
86–95
96–105
106–115
116–125
126–135
136–145
Color switch 7
Color switch 8
Color flow 1
Color flow 2
Color flow 3
Color flow 4
Color flow 5
Color flow 6
Color flow 7
Section switch 1
Section switch 2
Section switch 3
Section switch 4
Section switch 5
Section flow 1
Section flow 2
Section flow 3
Section flow 4
Section flow 5
Channel 5 – Built-in program speed CH8 must be set between 6–255
0–255 Gradual speed adjustment, from slow to fast
Channel 6 – Color switch/Color flow CH1 must be open
0–36
37–73
No functional
Dimmer Fast
74–110
111–147
148–184
185–221
222–255
Dimmer Slow
Linear curve
Square curve
Inv. Square curve
S-type curve
Channel 7 – Red CH1 must be open; CH3–4 must be closed
0–255 Gradual adjustment Red, from dark to brightest
Channel 8 – Green CH1 must be open; CH3–4 must be closed
0–255 Gradual adjustment Green, from dark to brightest
Channel 9 – Blue CH1 must be open; CH3–4 must be closed
0–255 Gradual adjustment Blue, from dark to brightest
Channel 10 – White CH1 must be open; CH3–4 must be closed
0–255 Gradual adjustment White, from dark to brightest
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Helix M1000 Q4 Mobile
Maintenance
The Showtec Helix M1000 Q4 Mobile requires almost no maintenance. However, you should keep the unit clean. Otherwise, the fixture’s light output will be significantly reduced. Disconnect the mains power supply and then wipe the cover with a damp cloth. Wipe the front glass panel clean with glass cleaner and a soft cloth. Do not use alcohol or solvents. The front glass panel will require weekly cleaning, as smoke-fluid tends to build up residues, reducing the light output very quickly. Do not immerse in liquid.
Keep connections clean. Disconnect electric power, and then wipe the DMX and audio connections with a damp cloth. Make sure connections are thoroughly dry before linking equipment or supplying electric power.
The operator has to make sure that safety-related and machine-technical installations are to be inspected by an expert after every year in the course of an acceptance test.
The operator has to make sure that safety-related and machine-technical installations are to be inspected by a skilled person once a year.
The following points have to be considered during the inspection:
01) All screws used for installing the device or parts of the device have to be tightly connected and must not be corroded.
02) There may not be any deformations on housings, fixations and installation spots.
03) Mechanically moving parts like axles, eyes and others may not show any traces of wearing.
04) The electric power supply cables must not show any damages or material fatigue.
Troubleshooting
No Light
If the light effect does not operate properly, refer servicing to a technician.
Suspect three potential problem areas as: the power supply, the LEDs, the internal fuse.
01) Power supply. Check if the unit is plugged into an appropriate power supply.
02) The LEDs. Return the Helix to your Showtec dealer.
03) The internal fuse. Return the Helix to your Showtec dealer.
04) If all appears to be O.K., plug the unit in again.
05) If you are unable to determine the cause of the problem, do not open the Helix, as this may damage the unit and the warranty will become void.
06) Return the device to your Showtec dealer.
No Response to DMX
01) Check the DMX setting. Make sure that DMX addresses are correct.
02) Check the DMX cable: Unplug the unit; change the DMX cable; then reconnect to electrical power.
Try your DMX control again.
03) Determine whether the controller or light effect is at fault. Does the controller operate properly with other DMX products? If not, take the controller in for repair. If so, take the DMX cable and the light effect to a qualified technician.
Ordercode: 43740
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Helix M1000 Q4 Mobile
Problem
One or more fixtures do not function at all
Fixtures reset correctly, but all respond erratically or not at all to the controller
Fixtures reset correctly, but some respond erratically or not at all to the controller
No light or LEDs cuts out intermittently
Probable cause(s)
No power to the fixture
Internal fuse blown
The controller is not connected
Remedy
● Check if power is switched on and cables are plugged in
● Return the device to your Showtec dealer
● Connect controller
● Install a phase reversing cable between the controller and the first fixture on the link
5-pin XLR Out of the controller does not match XLR In of the first fixture on the link (i.e. signal is reversed)
Poor data quality
Fixture is too hot
LEDs damaged
The power supply settings do not match local AC voltage and frequency
● Check data quality. If much lower than
100 percent, the problem may be a bad data link connection, poor quality or broken cables, missing termination plug, or a defective fixture disturbing the link
Bad data link connection
● Inspect connections and cables.
Correct poor connections. Repair or replace damaged cables
Data link not terminated with 120
Ohm termination plug
One of the fixtures is defective and disturbs data transmission on the link
● Insert termination plug in output jack of the last fixture on the link
Incorrect addressing of the fixtures ● Check address setting
● Bypass one fixture at a time until normal operation is regained: unplug both connectors and connect them directly together
5-pin XLR Out on the fixtures does not match (pins 2 and 3 reversed)
● Have the defective fixture serviced by a qualified technician
● Install a phase-reversing cable between the fixtures or swap pin 2 and 3 in the fixture, that behaves erratically
● Allow the fixture to cool down
● Make sure air vents are not blocked
● Turn up the air conditioning
● Disconnect fixture and return to your dealer
● Disconnect fixture. Check settings and correct if necessary
Ordercode: 43740
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Helix M1000 Q4 Mobile
Product Specifications
Model:
Input voltage:
Power consumption:
DMX linking:
Dimensions:
Weight:
Operating and Programming:
Signal pin OUT:
DMX mode:
Signal input:
Signal output:
Electro-mechanical effects:
Light source:
Light output @ 2 m:
Refresh rate:
Beam angle:
Dimmer:
Strobe:
Dim curves:
Tilt angle:
Battery:
Battery voltage:
Showtec Helix M1000 Q4 Mobile
100–240V AC, 50/60 Hz
75 W
30pcs
367 x 126 x 307 mm (LxWxH)
7,5 kg (incl. battery)
Pin 1 (earth), pin 2 (-), pin 3 (+), pin 4 (N/C), pin 5 (N/C)
4, 6, 10 channels
5-pin XLR-HD IN
5-pin XLR-HD OUT
8 x Prolight Opto RGBW 4-in-1 10 W LEDs
8000 lx
12 kHz
10° (optional 20°, 40°, 15°x60° beamshapers)
0–100 %
0–20 Hz
4
0–180°
Lithium-ion
18,5 V
Battery storage:
Battery life time:
Charging cycle:
Rigging:
Wireless DMX:
IP rating:
DMX control:
Onboard:
Control modes:
13 Ah
8 h @ Full, 15 h by software
6 h
Quick-locks for fast rigging and mounting
Wireless Solutions
IP65 via standard DMX controller
OLED Graphical display with 4 touch buttons
Auto, Built-in programs, Manual, Master/Slave, DMX512,
W-DMX
Die-cast aluminum
True1 pro power connector & data connector
Housing:
Connections:
Cooling:
Working temperature:
Passive
0 °C ~ 40 °C
Max. ambient temperature t a
: 40 °C Max. housing temperature t
Minimum distance:
Minimum distance from flammable surfaces: 0,5 m
Minimum distance to lighted object: 1 m
B
: 70 °C
Design and product specifications are subject to change without prior notice.
Website:
www.Showtec.info
Email:
[email protected]
Ordercode: 43740
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Helix M1000 Q4 Mobile
Dimensions
Ordercode: 43740
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©2019 Showtec
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Table of contents
- 4 Warning
- 4 Safety Instructions
- 6 Operating Determinations
- 6 Rigging
- 8 Connection with the mains
- 8 Return Procedure
- 8 Claims
- 9 Description of the device
- 9 Features
- 10 Overview
- 11 Installation
- 11 Installing the Beamshapers (43745/43746/43747)
- 12 Installing the Barndoor (43742)
- 13 Installing the Tophat (43741)
- 14 Set Up and Operation
- 14 Control Modes
- 14 One Helix (Auto, Built-in Programs)
- 14 One Helix (Manual Mode)
- 15 Multiple Helixes (Master / Slave Control)
- 16 Multiple Helixes (DMX Control)
- 17 Multiple Helixes (Wireless DMX Control)
- 17 Wireless DMX Connection
- 17 Wireless DMX Problems
- 17 Connect the Helix to the Wireless DMX Signal Transmitter
- 17 Disconnect the Helix from the Wireless DMX Signal Transmitter
- 18 Example
- 20 Charging the built-in battery
- 20 Fixture Linking
- 21 Data Cabling
- 22 Control Panel
- 22 DMX Control Mode
- 22 DMX Addressing
- 23 Menu Overview
- 25 Main Menu Options
- 25 1. DMX Settings
- 25 1.1. Address
- 26 1.2. Channels
- 26 1.3. Signal
- 26 1.4. W-DMX Unlock
- 27 2. Manual Mode
- 27 3. Auto Mode
- 27 4. Built-in Programs
- 28 4.1. Program
- 28 4.2. Programs
- 28 5. Master/Slave Mode
- 29 6. Settings
- 29 6.1. Curves Select
- 30 6.2. Dimmer Speed
- 30 6.3. DMX Fail
- 30 6.4. Working Time
- 31 6.5. DMX Sync
- 31 6.6. Lock
- 31 6.7. Calibration
- 32 6.8. Delayed Output
- 32 6.9. Factory
- 32 7. Information
- 33 DMX Channels
- 33 4 Channels
- 33 6 Channels
- 34 10 Channels
- 36 Maintenance
- 36 Troubleshooting
- 36 No Light
- 36 No Response to DMX
- 38 Product Specifications
- 39 Dimensions