Agfeo AC 14 Phonie Operation Manual

AC 14

communication with a system

with

Vanity plus

Operating Manual

Vanity plus the new kind of operation

The AC 14 is the first telecommunications system which saves you the trouble of remembering codes and phone numbers.

The principle of the new kind of operation with

“Vanity plus” is based on the international definition for Vanity labelling of telephones. Here, numbers are assigned arbitrarily to the letters of the alphabet.

This means you only need to remember names and dial letters instead of having to commit numbers to memory.

äöüß

1

GHI

4

PQRS

ß

7

ABC

ä

2

JKL

5

TUV

ü

8

_./+

0

DEF

3

MNO

ö

6

WXYZ

9

AGFEO has applied this concept consistently in the development of this telecommunications system.

Just enter the first three letters of the desired function as shown in the illustration. The telecommunications system executes this command accordingly.

Only press the key once for the desired letter. Dial

5-2-7 for LCR or 2-2-2 for ABC.

This operation also simplifies dialling from the phonebook. Using a PC, you can save the phone numbers and the names in the phonebook.

An entry can be selected on the phone with the same method of operation.

Example for dialling from the phonebook: h*TEL V

Entries in the phonebook Select with

Adenauer

ADE

AGFEO

Bellermann

Bergmann

AG

BEL

BERG

Cerner

CERN

As soon as the telecommunications system can clearly identify a name from the entry, it signals this with an acknowledgement tone.

The necessary inputs differ in length due to the entered names.

If your telephone is not labelled as illustrated above, simply dial the sequence of numbers instead of the letters.

Structure of the functions ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Operation of the telecommunications system is based on a simple scheme:

1st step:

Every function starts with

*

. This is desired function

AUT

(automatic dialling).

2nd step:

Enter what you want to do with this function; e.g.

E

-switch on or enter,

A

-switch off,

L

-delete.

3rd step:

Enter to what the function is to apply, e.g.

Iz

-internal phone number,

Mz

-MSN

4th step:

Enter what is to be programmed, e.g. call diversion destination, number of the extension.

Den Schritt 1 hat jede Funktion. Every function has step 1. Steps 2, 3 and 4 are only necessary for some functions.

The sequence of numbers always begins with a

“letter” when entering digits, internal or external phone numbers, e.g.

I

M

=

I

nternal phone number or

I

ndex

E

=

M

ultiple Subscriber Number (MSN)

P

=

E

xternal phone number

K

=

P

IN

=

S

hort dialling index etc.

I - 2 Introduction

Table of Contents

- The new kind of operation

- Safety instructions

- Important information for using analog terminals

Introduction

I

- CTI - Computer-aided telephoning

- Pictograms and keys

- The LEDs of the AC 14

- Scope of delivery

- Assembly of the telecommunications system

- Terminal connections

- ISDN connection

- Connection for external music on hold

- Connecting a printer

- Connecting a power pack

- Commissioning

Set up S

- Basic functions - "Telephoning", "Answering calls" and "Transferring a call"

- Comfort functions of the telephone system in alphabetical order

Operation

O

- Comfort functions of the telephone system in alphabetical order

Programming with a PC. The configuration program TK-Set is part of the TK-Soft software package.

Remote configuration by the dealer

- Programming with a telephone

- Multiple Subscriber Numbers (MSN)

- Glossary

- When something goes wrong

- Action in the event of faults

Programming

P

- Ringing assignments (day, night, internal call forwarding service)

- Authorisations (external authorisation, external access, regional range, barred range)

- Types of terminals

Appendix A

- Ringing and tones

- Technical data

Key words K

- Technical hotline

Introduction I - 3

Safety Instructions

The telecommunications system is designed for connection to an ISDN base connection (DSS 1 – multiple connection).

You can connect all analog terminals to the analog subscriber accesses of the telecommunications system which you can also operate on the analog telecommunications network.

Any other use of the telecommunications system is contrary to the intended purpose and thus prohibited.

The telecommunications system has the General

Connection Licence (AAE).

- The telecommunications system meets the prescribed conformity and safety requirements.

- Pull the power pack out of the mains socket to switch off the telecommunications system before connecting the leads to the subscribers and to the ISDN network. Danger of lethal injury!

- Do not connect or disconnect the leads during a thunderstorm.

!

- Lay the leads so that no-one can step on or trip over them.

- Make sure that no liquids get inside the telecommunications system.

- No liability will be accepted for consequential damage such as costs for an accidentally maintained connection.

- The telecommunications system is out of order during a power cut. You cannot use the phone.

Important information about using analog terminals

You can connect analog

terminals

such as normal telephones (a/b), answering machines, group 2 and

3 fax’s and analog modems to the terminals of your telecommunications system.

The

dialling method

of the analog terminal may be dual-tone multi-frequency dialling (DTMF) or pulse dialling (PD). The terminal should be set to

DTMF to make optimum use of all functions. The telecommunications system automatically recognises the respective dialling method.

If you have switched on the “External seizure spontaneous with internal” function for your telephone scriber by dialling the

#

key (hash) and the internal phone number (11 ,..., 14). On telephones without a

#

key or which do not support this, e.g. telephones with the pulse dialling method, no internal dialling is possible.

You can reach an external subscriber directly by dialling the external phone number.

Your telephone should have a

*

key (asterisk key) for simple operation of the telecommunications system. You can press the numbers the

*

99

instead of

key on telephones which have no

*

key or do not support these functions.

Please observe the following instructions: Analog back key r

) with flash for the "refer back inquiry".

In this operating manual, the operating steps listed are always for analog telephones with DTMF. You do not need to press a signal key for the refer back inquiry on analog telephones with PD.

The functions of an analog telephone (e.g. dialling repetition, short dialling) can also be used in connection with your telecommunications system.

Please see the operating manual of the telephone concerned for operation of these functions.

Please pay attention to the acoustic signals of your telecommunications system during operation. You will hear the acknowledgement tone when you have successfully completed a

*

procedure. Otherwise you will hear the error tone (busy tone).

On analog telephones with caller number displays, the telecommunications system transmits the phone number (CLIP function) providing the caller has sent it.

For modem operation (transmission speed up to

56600 bps, can be reduced if necessary to 33600 bps by transmission paths and lines) it is recommended to set the port to "External seizure spontaneous" with the PC configurator. Otherwise it is absolutely essential to configure the modem to blind dialling because most modems are unable to recognise the dialling tone of a telecommunications system. Blind dialling is set with the help of the

X0 ... X4 parameters for modems which operate with the Hayes command set.

I - 4 Introduction

CTI - Computer Aided Telephony

TK-Phone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

I

The TK-Soft software package included in the scope of delivery contains the CTI application TK-

Phone among other things. This offers you the possibility of dialling phone numbers directly from your

PC, viewing calls on the monitor during your daily work and dialling unanswered calls from a call list.

The whole range of features can be found under the online help which you can call at any time by pressing F1.

TAPI ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The TAPI (Telephony Applications Programming

Interface) is, unlike TK-Phone, not an independent

CTI application but an interface between a TAPIcapable Windows application and the telecommunications system. If programs (applications) support this interface, it is possible to control the telecommunications system. The scope of the control depends on the application used. However, it usually includes starting outgoing calls (dialling from the application) and displaying incoming calls.

PC

e.g. database e.g. phonebook

CD-ROM

TAPI TAPI

Microsoft Telephony Interface

TSPI

Telephony Service Provider for AGFEO

telecommunications systems e.g. TAPI telephony program

TAPI

TAPI applikation

Part of the

Microsoft operating system

AGFEO TSP

Serial interface

The TAPI is a Microsoft operating systems interface of the application side of the Microsoft Telephony interfaces. A Telephony Service Provider (TSP) from the ISDN hardware manufacturer – in this case

AGFEO – is necessary to connect this interface to the AGFEO telecommunications system. The TSP is a driver which you have to install on your PC. It executes the desired TAPI functions and controls the necessary data exchange between the PC and the telecommunications system.

Serial interface

TAPI-capable system software

AGFEO ISDN telecommunications system

The TSP needs to be extended continuously due to the constantly increasing scope of functions of the

TAPI-supporting applications. To make sure you always have the latest TSP for your application, we provide you with the TSP on our homepage in

Internet under http://www.agfeo.de.

The self-unpacking file contains all information about installation and the supported applications. If you do not have access to Internet, please contact your dealer or the info-line fax: 030/167 00 55.

You will receive the TSP free by post.

Introduction I - 5

Pictograms and Keys

Operation of every function of the telecommunications system is explained clearly and comprehensibly by pictograms.

Pictograms ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h z q

Acoustic call signal (tone call)

Lift handset

Enter phone numbers, code numbers (PIN)

Tones audible in the handset, t

ª k

®

Make call

Replace handset

Conference

Room monitoring by telephone e.g. acknowledgement tone

Keys ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

r

Refer back key (signal key, flash key) for referring back during a call

*

Asterisk key for starting certain functions (

*

procedures)

X

Number keys for entering phone numbers, e.g. “9” or letters “X”

(Vanity dialling)

#

Hash key for internal dialling for spontaneous line seizure, terminating an input

The LEDs of the AC 14

Green LED – The function LED

- lights steadily when the telecommunications system is in operation

- flashes slowly when a diversion to an external subscriber is set up through the telecommunications system or in the ISDN exchange.

- Flashes rapidly when an entry is available in the telecommunication system’s call list (this indication has priority over a diversion)

Red LED – The busy LED

- flashes slowly when a line (a B-channel) is busy

- lights steadily when both lines (both B-channels) are busy

I - 6 Introduction

Set up

Scope of delivery

¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- 1 ISDN telecommunications system

- 2 plugs and screws

- 2 screw terminals 4-pole

- 1 ISDN connecting cable

- 1 PC connecting cable

- 1 230 V power pack

- 1 operating manual

- 1 set of diskettes 3.5” TK-Soft with the programs: TK-Set, TK-LCR, TK-Bill and TK-Phone

S

Power pack

TAE sockets

Connection panel

Connection side

Fig. 1: Telecommunications system with power pack

Fig. 2: Connection side

Power

: Connection for power pack

PC/printer interface

External music on hold

(MoH)

Set up

S0

: ISDN access

S - 1

Choosing the location ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The telecommunications system is suitable for operation on a desk top or for wall mounting.

Only install the telecommunications system in a dry room where there is no risk of explosions.

- Ambient temperature: 5°C to 40°C

- Humidity: max. 70 % (no condensation)

It may

not

be installed:

- in the vicinity of air conditioning systems, heaters

- where it may exposed to direct sunlight

- in the vicinity of equipment with illegal interference radiation

- in an excessively dusty environment

- in places where it may be splashed by liquids

230 V mains power supply ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The telecommunication system does not work when the 230 V mains voltage fails.

Only use the power pack model no.: TST

53328 provided.

Connectable terminals ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can connect four analog terminals to the telecommunications system. You can connect all analog terminals which you can operate on the public telecommunications network.

(DTMF) and have a flash,

*

and

#

key. The telecommunication system detects a flash time of

50 – 600 ms in its as-delivered state.

Possible analog terminal types are:

- Telephones (a/b telephones)

- Fax machines group 3

- Answering machines

- Modems (up to 56600 bps, transmission can be reduced to 33600 bps if necessary by transmission paths and lines)

You can also connect terminals with pulse dialling

(PD). The telecommunications system automatically recognises the dialling method. Dial a number greater than 1 on a terminal with PD after connection.

Please see the telephone documentation for switching the dialling method and setting the flash time of the telephones.

You can plug TAE plugs with N or F coding into the

TAE sockets.

For optimum use of all functions, the terminals should set to dual-tone multi-frequency dialling

Notes on the ISDN access (S0) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The telecommunications system is designed for connecting to an ISDN basic access (multiequipment access).

You can also operate other ISDN terminals at this access, e.g. your PC with ISDN card, an ISDN telephone and more.

The multi-equipment access may be designed as an

ISDN bus which is connected to the NTBA.

Up to 12 ISDN sockets (IAE or UAE) may belong to this bus. You can connect up to seven other ISDN terminals to the ISDN bus in addition to your ISDN telecommunications system.

Wall mounting ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points (gas, water pipes, electric cables or similar).

- Drill the two holes.

- Mark two vertical drill holes 125 mm apart on the wall.

- When marking the drill holes, make sure that there are no concealed lines at these points (gas, water pipes, electric cables or similar).

- Drill the two holes.

- Hammer in the plugs flush with the wall.

- Screw in the two screws leaving the head protruding by about 4 mm.

- Hang the telecommunications system on the screws and pull it down on the wall until it snaps into place.

S - 2

Set up

Fig. 3: Telecommunications system with open connection panel

TAE sockets

Connection 4 Terminal14 Connection 3 Terminal13 Connection 2 Terminal12 Connection 1 Terminal11

Ready to start in seconds ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Plug the Western plug of the power pack into the socket marked "Power" until it snaps in audibly

- Plug one of the Western plugs of the ISDN connecting cable into the socket marked "S0" until it snaps in audibly

- Plug the other Western plug of the ISDN connecting cable into the NTBA (NT) or an installed ISDN socket

- Plug the TAE plugs of your terminal into the TAE sockets of the telecommunications system

In the

as-delivered state

, the connections 1 and 2 are set to telephone, connection 3 to answering machine and connection 4 to combiport, e.g. for fax.

- Plug the power pack into a 230 V socket. The green LED lights up.

- You can now use the phone. After lifting the handset you will hear the external dialling tone and can call any external subscriber.

- The connections 11, 12 and 13 ring when one of your phone numbers (MSN) is called.

To enter your multiple subscriber numbers (MSN’s), change the ringing assignment and set other functions, please read the chapter "Programming".

Fig. 4: Telecommunications system with plugged power supply, ISDN access and TAE plug

S

Set up S - 3

Quick entry of multiple subscriber numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can enter multiple subscriber numbers (MSN’s) under which you can be reached in the telecommunications system uncomplicatedly and quickly. Enter the MSN with this function at every connection and the corresponding terminal is entered in the ringing assignment for this MSN.

Example: Enter your phone number (345678) at connections 1, 2 and 3. At connection 4 the number of your fax (345677). Callers then reach your telephones and answering machine when they call 345678. The fax is reached under 345677.

See the “Programming Instructions” for further information.

Start programming mode: h

*PRO

PRO

(system -PIN) q

ª h * M S N S M z # q ª

Lift handset

MSN

quick

s

ave

M

SN-

ID

Exit programming mode: h

*END q

ª

END

Enter multiple subscriber number (MSN)

Acknowledgement tone

Replace handset

Connecting terminals to separate TAE sockets ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you want to connect your terminals to separate

TAE sockets, you will find the connection panel for the plug-in terminals underneath the blue cover.

Terminals 13

Terminals 14

La3

Lb3

La4

Lb4

La1

Lb1

La2

Lb2

Terminals 11

Terminals 12

Unplug the power pack from the 230 V mains socket before removing the cover from and working on the connection panel. Replace the cover before plugging the power pack back into the mains socket.

To open the connection panel, reach underneath the blue cover on the connection side of the telecommunications system and pull the cover down sharply.

The assignment of the terminal connections is displayed on the connection panel.

Fig. 5: Pulling off the cover

To ensure perfect functioning of the telecommunications system and the connected terminals, you should connect the terminals either to the TAE sockets or the plug-in terminals! This means that if a terminal is connected directly via a

TAE socket, e.g. connection 1, no second device should be connected via the terminals at the same terminal connection, e.g. La1/Lb1.

Fig. 6: Open connection panel

The connections La and Lb of the plug-in terminals are connected with connections 1 and 2 of the separate TAE sockets.

You can use commercially available telephone lines for the connection.

We recommend: telephone lines J-Y (St) Y

Length between telecommunications system and sockets: max. 800 metres at 0.6 mm wire diameter.

To close the connection panel, place the cover flat on the guides. Push the cover up sharply until it snaps audibly into place.

S - 4

Set up

Connection for external music on hold (MoH) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

To pipe in an external music on hold, connect the headphone output of an audio device (CD player, cassette recorder, stereo system) with a 3.5 mm jack plug to the jack socket (external MoH) on the connection side of the telecommunications system.

The 3.5 mm stereo jack plugs are available from dealers.

the audio device. To set or check the volume, call an internal subscriber of the telecommunications system externally. The external connection is held when the internal subscriber presses the refer-back key "R". You hear the music on hold and can adjust the volume..

The volume of the external music on hold is set on

N. B.! The melodies which are played must be free of copyrights of third parties (GEMA-free).

PC/printer interface ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

S

The PC/printer interface of the telecommunications system is a serial RS 232C interface. Here you can connect:

- a PC, for configuring the telecommunications system, for call data evaluation and computeraided telephony (CTI). The PC connecting cable is contained in the scope of delivery.

or

- a serial printer for printing connection costs.

To connect a printer you need a cable which complies with the connection assignment specified below (max. length 3 m). The cable is available from dealers.

Your printer must be set as follows:

- 9600 baud

- 8 bits

- 1 stop bit

- no parity

The printer must be kept switched on and connected to the telecommunications system to print the individual costs of the internal subscribers.

The telecommunications system stores 2000 connection data records (average) and the total connection costs. Even in the event of a power failure.

Telephone system

(9-pin plug)

2

3

5

7

8

Printer

(25-pin plug)

2

3

5

6

7

8

20

Fig. 7: Connection assignment – printer cable

Set up S - 5

S - 6

Set up

Telephoning

With your telecommunications system you can make free calls between the connected terminals and external calls to any external subscribers.

Telephoning externally

For an external call, the telecommunications system seizes one of the two B-channels (lines) of the ISDN access.

In the as-delivered state, the external seizure "spontaneous with internal" is set for every connection.

This means that you immediately hear the external dialling tone when you Lift handset. You can dial the desired phone number immediately.

Telephoning internally

You can reach the internal subscribers of your telecommunications system with the internal phone numbers 11 (connection 1), 12 (connection 2), 13

(connection 3) and 14 (connection 4).

With the "external seizure spontaneous with internal" you can reach the internal subscribers by pre-dialling

#

.

Telephoning – “External seizure spontaneous with internal” (as-delivered state) ¢¢¢¢¢

Call externally h q z q t ª

Lift the handset

External dialling tone

Enter external phone number

Ringing tone, subscriber is called

Subscriber answers, conversation

End call, replace handset

O

The spontaneous external seizure (seize outside line) is only possible directly after lifting the handset. If you want to call an external subscriber is always transmitted. It is not possible to transmit another MSN.

line (B-channel) with "

0

".

Transmitting your phone number - The multiple subscriber number (MSN) assigned to the terminal

Combi-device connection: A terminal at a connection set as a combi-device (connection 4 in the as-delivered state) sends the Telephone service.

Call internally h q #

Lift the handset


Press the hash key q z

Internal dialling tone q t

Enter the internal phone no.


Subscriber answers, hold conversation

Switching the external seizure ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

In order to be able to telephone with different phone numbers (MSN) on one terminal, switch off the "External seizure spontaneous with internal".

h * E X T

A

E

O ff

O n

Lift handset

EXT

ernal seizure spontaneous with internal

Selection

A third variation of the external seizure can only be set with the PC configurator. With the

“External seizure spontaneous”, the telecommunications system seizes a B-channel as soon

This makes it possible to distinguish between business and private calls for example.

q


ª

Replace handset as the handset is lifted. Internal calls and

* procedures are not possible. It is suitable for terminals which only operate external connections, e.g. fax or modem.

Operation O - 1

Telephoning- "External seizure spontaneous with internal" off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h q 0 q z q t

Telephoning externally

Lift handset

Internal dialling tone

External seizure with "0"


Enter external phone no.



External seizure at combi-device connection -

After dialling the code " connection (instead of "

0

" at the combi-device

") the telecommunications system also seizes a line. However, it identifies the connection with the Fax service. When seizing with "

0

", the identification is Telephony service.

which you are assigned is transmitted to the ISDN exchange. The connection costs are saved there under this phone number. This phone number is also transmitted to a called ISDN subscriber providing transmission of your phone number is released.

Transmitting your phone number - Bei der

Externbelegung wird die Ihnen zugeordnete In the case of external seizure the multiple subscriber number (MSN) of the telecommunications system

Telephoning internally h q z q

Lift handset

Internal dialling tone

Enter internal phone number

How to account the connection costs under another MSN is described in “External seizure with specific MSN”.

Ringing tone, subscriber is called t


ª

End conversation, replace handset

External seizure with specific MSN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

When you have switched off “external seizure spontaneous with internal”, you can select a specific MSN different to the one assigned when dialling externally. This separates the charges, for example for private and business calls h * M S N M z # z t

Lift handset

Seize

MSN M

SN

ID

Enter

MSN

Terminate input

Enter external phone no.

Hold conversation

Reserving a line ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you hear the busy tone after external seizure (e.g.

with "0") both lines (B-channels) are busy. The red

LED lights up. Reserve a line. As soon as a line is free, the telecommunications system calls you. After lifting the handset you hear the external dialling tone and can enter the external phone number.

h 0 q r * R E S q

Lift handset

External seizure, e.g.

"0", busy tone, no line free

RES

erve a line

ª


Replace handset

O - 2 Operation

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

External authorisation (Authorisation) -

If you hear the error tone instead of the external dialling tone when seizing an external line, your telephone is not authorised to dial an external phone number.

Barred range - If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the external phone numbers in the barred range. You hear the error tone.

Call internally - possible on telephones with spontaneous external seizure which have no

#

key

(hash) or do not support it.

DTMF post-dialling is possible for all existing external connections, even in a refer back call, during

You can post-dial numbers and letters ( and

#

).

1

...

0

,

*

Reserved line - The telecommunications system calls you for 60 seconds when the reserved line is free. The reservation is cancelled after 1 minute if no connection is made in the meantime.

On telephones without a

*

key (asterisk key) or number

99

instead of the

*

key.

Answering calls

You can distinguish internal from external calls by different ringing rhythms on your telephone providing your terminal supports different ringing rhythms.

You are connected with the caller when your telephone rings and you Lift handset.

Knocking - You receive a call while you are speaking. The call knocks. You hear the internal knocking tone once (internal call) or the external knocking tones several times (external call). You can answer the call and switch back and forth between the two calls (brokerage).

You can reject the external knocking call. If you reject it, the caller hears the busy tone.

O

You are called ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h t

Your telephone rings Lift handset Hold conversation

You receive a knocking call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t q ª a h t

You are holding a conversation and hear the external or internal knocking tone

Replace the handset

Automatic call from knocking party

Lift handset Hold conversation

You receive an external knocking call (when line is free) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t q r * H O E t

You are holding a conversation and hear the external knocking tone

Refer back, call is held

Pick up the external call

Hold conversation

Operation O - 3

You receive an internal knocking call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t q r 0 t

You are holding a conversation and hear the internal knocking tone


Pick up internal knocking call

Hold conversation

Reject external knocking ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t q r * A B W t

You are holding a conversation and hear the external knocking tones


Reject the knocking call

Continue speaking

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Both parties hear the knocking tone. You hear the error tone when picking up a knocking call

- if the other party is the desired one in the case of internal knocking

- if both lines are busy in the case of external knocking. You have to end the first conversation before you can speak to the knocking party

(Replace handset or hold the first call with refer back).

You can prevent knocking by activating the knocking prevention function.

Transferring a call

You can transfer an external call to another internal subscriber or external subscriber. Two kinds of internal transfer are possible.

Internal transfer with announcement

You call the internal subscriber in refer back, announce the call and Replace handset. You have then transferred the call.

Transfer internally without announcement

You call the internal subscriber in refer back and

Replace handset without speaking to the internal subscriber. The internal subscriber receives a call.

He is connected with the caller when he lifts his handset.

In the case of

external transfer

, only transfer with announcement is possible. You call the external subscriber in refer back and announce the other external call. You transfer the call by dialling the code.

Internal transfer with announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r z t ª

Hold external conversation

Refer back, external call held

Enter internal phone no.

Announce external call

Transfer external call

Internal transfer without announcement ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r z ª


Refer back, external call is held


Transfer external call

O - 4 Operation

External transfer ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r 0 z t p

Holding 1st external conversation r

Refer back, 1st external call is held

Seize line Enter external phone no.

* U E B ª

Hold 2nd external conversation

Refer back, 2nd external call is held

Transfer external call Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You must always seize the line with "

0

" for external transfer.

Even when “External seizure spontaneous with internal” is switched on in the telephone.

internal subscriber if necessary.

During refer back, the held external subscriber hears a melody when “Music on Hold” (MoH) is switched on internally or piped in externally.

External transfer is only possible when a line

(B-channel) is free.

You bear the costs of the externally transferred call.

Internal transfer with announcement

If the internal subscriber does not answer or is busy you are re-connected with the external subscriber after r0

. You can transfer him to another

After an internal transfer without announcement you are called back after 45 seconds if the internal subscriber has not answered the transferred call within this time. You are recalled immediately when the internal subscriber is busy.

If you answer the callback you will be re-connected with the external caller. If not, the call is disconnected after 60 seconds.

O

Operation O - 5

Knocking prevention

If you do not want internal or external subscribers to knock, activate the knocking prevention for your h * A N K

A

E

On

Off telephone. As-delivered state : knocking prevention off.

q ª

Lift handset

Knocking prevention

Selection Acknowledgement tone

Replace handset

Automatic dialling - Connect without dialling

You can switch on the “Automatic Dialling” on your telephone for emergencies.

If you Lift handset and do not press any key, the telecommunications system automatically dials a stored external phone number after 10 seconds.

Before this, you can dial any phone number normally. Automatic dialling is not activated.

As-delivered state

: Automatic dialling off

Switching automatic dialling on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * A U T

A

E

Off

On q ª

Lift handset

AUT

omatic

dialling


Replace handset

Automatic dialling - Entering/deleting a phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system -PIN) q

ª h * A U T

P R O

E

L

E

nter

Delete

E z #

External phone no. (desq ª tination) Max. 24 digits

Lift handset

AUT

omatic dialling

Selection

E

xternal ID

Continue programming or exit programming mode: h

*END q

ª

E N D


Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Check the automatic dialling after programming the external phone numbers. Switch on the automatic dialling, Lift handset, wait for dialling of the external phone number and check that the connection is correct.

If the called subscriber is busy, the telecommunications system tries to dial the external phone number again every 10 seconds. After 12 attempts it automatically aborts automatic dialling.

If you hear the error tone when switching on

“Automatic dialling”, no phone number is programmed. The subscriber must have the appropriate external authorisation for the phone number.

If “Automatic dialling” is switched on, you hear the special dialling tone after lifting the handset.

O - 6 Operation

Busy on Busy

A caller receives no busy tone as long as one of the two B-channels of your ISDN access is free. You hear the knocking tone during the current conversation or other telephones ring. The “Busy on

Busy” function prevents this. The caller hears the busy tone if a subscriber of the ringing assignment is busy.

h * B U S

Lift handset

BUS

y on Busy

A

E

On

Off

Selection

He then knows that you are in but are telephoning at the moment.

"Busy on Busy" can be switched on or off for every multiple subscriber number (MSN) of your telecommunications system.

As-delivered state: off for all MSN’s

M

A z

Enter MSN for which

Busy on Busy is to be switched on/off

Selection:

Busy on Busy on/off

For single

M

SN

For

A

ll MSNs of your telecommunications system


Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

An ISDN terminal connected parallel to the multiequipment access and to which the same multiple subscriber number (MSN) as the telecommunications system is assigned, is always called irrespectively of whether “Busy on Busy” is switched on or off for this MSN in the telecommunications system. The caller hears the ringing tone.

O

Tracing – Identifying malicious callers

The “Malicious call tracing” feature can only be used by special order from your network provider providing he offers this service.

The ISDN exchange saves the caller’s number, your phone number, the date and time of the call.

You can have the caller identified during a call.

t r * F A N q

Holding external conversation

Refer back Trace Acknowledgement tone

ª

Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can continue the conversation after r*FAN

.

Until you continue or terminate the conversation with the caller, the caller hears a melody if “Music on Hold” (MoH) is switched on or piped in externally in the telecommunications system.

You hear the error tone:

- if it is not possible to trace malicious callers

- if the caller can no longer be identified by the exchange

Operation O - 7

Remote control (switch box)

Some functions of the telecommunications system can be controlled remotely by making a telephone call en route.

The following functions can be controlled remotely:

- release the telecommunications system for remote maintenance and configuration of your telecommunications system

- fix a cost limit for an internal subscriber of the telecommunications system

- switch night service on/off

- switch telephone lock on/off

- switch timer on/off

- set diversions

- switch internal transfer on/off

Operating steps for remote control:

- call the switch box of your telecommunications h z q q system with the multiple subscriber number

(MSN) of the switch box.

- After 2 or 3 rings you will hear the internal music on hold (MoH) of your telecommunications system for 5 seconds.

- Wait until the music finishes.

- Enter the box PIN of the switch box as DTMF characters with a DTMF transmitter or DTMF telephone within 15 seconds otherwise the telecommunications system will disconnect the call. If you enter the correct box PIN you will hear the internal music on hold for another 5 seconds.

- Wait until the music finishes.

- You have prepared for remote control with the switch box. Now enter the

*

procedure of the desired function from an internal telephone of your telecommunications system.

z q p

Lift handset

Enter the multiple subscriber number of the switch box

Ringing tone 2 to

3 rings

Wait 5s internal music on hold

(MoH)

Enter the box PIN of the switch box within 15 s as DTMF characters

Wait 5 s MoH if box PIN is correct

*

Enter procedure of the desired function.

Example:

Night service

* N A C

Night service

A

E

Off

On

Selection

M

A z

Enter desired

MSN

Selection:

Night service on/off

For single

M

SN

For

A

ll MSNs of your telecommunications system

#

q ª


Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The entered function becomes active with the acknowledgement tone at the end of the procedure. You can enter the next

*

procedure if necessary. You break your connection to the switch box by replacing the handset.

The telecommunication breaks the connection every time the wrong box PIN is entered. After three wrong attempts, the switch box is locked for

30 minutes.

O - 8 Operation

Follow me (Diversion from)

You can divert all calls for other telephones which may not be manned to your own telephone.

You can still telephone normally with the diverted telephone. On lifting the handset, the special dialling tone reminds you that the follow me function is activated.

h * F O L

A

E

Off

On

I z q ª

Lift handset

FOL

low me

Selection

I

nternal

ID


from which you want to divert calls


Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Calls can only be diverted once.

- Callback calls are not diverted.

- A “Follow me” from a telephone with activated do not disturb to your telephone is possible.

- As soon as follow me is activated you can no longer divert your internal phone number.

Picking up calls

Another telephone rings. You can pick up the call on your telephone.

If the answering machine has answered an external call, you can pick up the external call on your telephone.

Picking up an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h * H O E t

External call on another telephone

Lift your handset

HOE,

pick up an external call

Hold conversation

Picking up an internal call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

a h * H O I I z t

Internal call on another telephone

Lift your handset

HOI,

pick up an internal call

Enter the internal phone no. of the other telephone

Hold conversation

Picking up a call from the answering machine ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t h z t

Answering machine has answered the external call

Lift your handset

Enter the internal phone number of the answering machine


Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

In order to be able to pick up a call from the answering machine, the terminal connection must be programmed as an answering machine.

Operation O - 9

O

Conference

In a conference you telephone with two parties at the same time. Everyone hears what everyone else is saying.

As a conference party you can:

- hold a three-party conference with internal subscribers

- hold a three-party conference with an external subscriber or an internal subscriber or

- hold a three-party conference with two external subscribers. In this case both lines are busy.

Internal three-party conference ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r z t r * K O N q k

You are holding an internal conversation

Refer back, enter internal phone number

Refer back call Refer back Conference Acknowledgement tone

Conference with three parties

Internal/external three-party conference ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r 0 z t r * K O N q k

You are holding an internal conversation or external conversation

Refer back, enter "

0

" and external phone number or internal phone number

Refer back call

Refer back Conference


Conference with two internal and one external parties

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

An external call is signalled to the conference by the external knocking tone if the called party is in a conference.

The conference leader can pick up the external call with r*HOE

if a line (B-channel) is free.

The conference leader is no longer in the conference during the external call. He can switch back into the conference with rr

providing he has not hung up.

If a subscriber hangs up he leaves the conference.

He can only be recalled to the conference by the conference leader with r*KON

.

The conference ends when the conference leader replaces his handset.

O - 10 Operation

Least Cost Routing (LCR) Cost optimised telephoning

You can program the integrated Least Cost Router on your PC with the TK-LCR (part of TK-Soft).

You can define which network provider is the cheapest for your needs for eight local code areas

(tariff areas) for the respective time of day and day of the week. If you have switched on the Least Cost

Router, it automatically uses the entered provider based on the local code. The network code for the current network provider is placed automatically in h * L C R

A

E

Off

On front of its dialled external phone number and dialled. You dial in the usual way. If the provider cannot offer a free line after a set number of attempts, the telecommunications systems automatically chooses another pre-defined provider (fallback).

You can switch the Least Cost Routing on and off on your telephone.

As-delivered state: LCR off q ª

Lift handset

LCR


Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can decide which network provider is to be used for an external call even though the LCR is switched on:

You will find a free update in Internet under www.billiger-telefonieren.de

- Just dial the network code of the desired provider in front of the local network code, e.g.

01033.

Important! Not all ISDN features were available from all network providers at the time of going to print (e.g. transmission of phone number to the called party, transmission of connection costs)

O

Night service

It is defined in the ringing assignment of the telecommunications system which terminal can be called under which multiple subscriber number.

Two different call assignments are possible for every multiple subscriber number (MSN) in your telecommunications system with the night service and the day service.

or external telephone. En route, you can switch the night service by dialling the switch box of the telecommunications system with the multiple subscriber number (MSN) assigned specifically to the switch box. Also read chapter “Remote Control

(Switch Box”. The day service is on when the night service is switched off.

You can switch the night service on and off individually for every multiple subscriber number of your telecommunications system from any internal

As-delivered state: For all MSN’s - night circuit off.

h * N A C

A

E

Off on

Lift handset

Night service Selection

M

A z

Enter desired

MSN

Selection:

Night service on/off

For individual

M

SN’s

For

A

ll MSN’s of your system

# q ª

Ackn.

tone

Replace handset

Operation O - 11

Parking an external call

There are two ways of parking an external call:

- Parking in the telephone system. The line (Bchannel) remains busy during parking.

- Parking (replugging on the bus) in the ISDN exchange. The line (B-channel) becomes free when parking in the exchange.

Parking in the telephone system

You can temporarily interrupt an external call and park it in the telephone system because for example

- you have to leave your desk for a moment,

- you want to continue the conversation from another telephone in the telephone system

Every internal subscriber can pick up (unpark) the external call. If two external calls are parked in the telephone system, the first external call is given priority for unparking.

If the parked external call is not recovered within 4 minutes, you will receive a recall.

The parked external call causes connection costs.

Parking an external call in the telephone system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r * P A R q ª

You are holding an external conversation

Refer back

PAR

k


Replace handset. The call is parked.

Recovering an external call (unparking) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * P A R t

Lift handset

PAR

k

The call is unparked, continue external call

Parking (replugging on the bus) in the ISDN exchange

You can temporarily interrupt an external call and park it in the ISDN exchange because for example

- you want to continue the conversation from another ISDN telephone at the multi-equipment access (bus)

- you have answered a call on the ISDN telephone at the multi-equipment access and want to continue it on an analog telephone of the telecommunications system.

The line (B-channel) becomes free when the call is parked in the exchange.

You have to continue a parked call within 3 minutes. The ISDN exchange disconnects the parked call after 3 minutes.

Since several calls may be parked at your ISDN access, you have to identify every parked call with a

"connection ID".

Please see the appropriate operating instructions to find out how to park and unpark a call with an

ISDN telephone.

Parking an external call in the ISDN exchange ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r * I E I Iz q ª for connection ID


Refer back

IEI

for

I

SDN park

I

ndex ID

Ackn.

tone

Replace handset

O - 12 Operation

Recovering (unparking) an external call ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * I A U I z

Enter the index (0 to 9) t for connection ID

Lift handset

IAU

for

I

SDN

u

npark

I

ndex ID


Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

For ISDN terminals at the external multi-equipment access in which a two-digit connection ID needs to be entered for parking, enter

00

to

09

, e.g.

. If you want to continue the call on an analog telephone in the telecommunications system, just enter the 2nd digit, e.g. 1. The telecommunications system first tries to unpark the call with one digit but then adds a “0” to the connection ID, e.g.

01.

If you hear the error tone when parking an external call, an external call is already parked under the entered connection ID. You will be reconnected with the external subscriber after pressing r0

.

If you hear the error tone when unparking the call, no external call is parked under the entered connection ID.

Connection costs are charged for the parked external call.

O

Operation O - 13

Room monitoring

Every analog telephone in the telecommunications system can be used for acoustic monitoring of the room where it is located. For baby sitting for example.

You call the monitoring phone from another internal or external telephone and listen in the room.

En route, you can activate room monitoring by dialling the telecommunications system switch box with the multiple subscriber number (MSN) specially assigned to the switch box.

You have to set up room monitoring on the telephone which is to be used for this purpose.

Setting up room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * R A U q t

Lift handset in the room to be monitored

Activate room monitoring


Place the handset next to the monitoring phone

Room monitoring by an internal subscriber ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h z ®

Lift handset Enter the internal phone number of the telephone used for monitoring

Listen into the room

Cancelling room monitoring ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

ª

Replace handset in the monitored room

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can also use a telephone in the handsfree mode as a monitoring phone.

Please remember that you can also be heard in the monitored room when you speak.

If you hear the busy tone after dialling the monitoring phone, this means the room is already being monitored by another caller.

O - 14 Operation

Refer back / Brokerage

You can interrupt your telephone conversation and make a refer back call to a second subscriber.

Your first call is placed on hold. Then you switch back to the first call.

A held external caller hears a melody if "Music on

Hold" (MoH) is switched on or piped in externally.

Internal refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r z t r p

Hold 1st call Refer back

1st call is held z

With "

0

" to external call or with internal phone no. to internal call

Enter internal phone number t

Hold refer back call p etc.

Refer back call and

1st call are held

Continue 1st call

Back to 1st call

External refer back/Brokerage ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

t r 0 z t r p

O

Hold 1st call Refer back

1st call is held z

With "

0

" to external call or with internal phone no. to internal call

Enter "0" and external phone number t

Hold refer back call p etc.

Refer back call and

1st call are held

Back to 1st call Continue 1st call

Refer back in the room (muting) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can interrupt your telephone conversation and speak to someone else in the room without the person on the phone being able to hear.

t

Internal or external call r

Connection is placed on hold, you can speak without the person on the phone being able to hear r

Continue telephone call

ª

Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You always have to seize the line with "

0

" for external refer back/brokerage even when "spontaneous with internal" external seizure is set on the telephone.

- receive a callback if a call is still on hold

- transfer a held external call to the internal subscriber with which you had a refer back call

If you Replace handset during a refer back call:

- you disconnect the current call,

The connection costs for the external call continue even when the call is on hold.

Operation O - 15

Callback (Knocking)

The subscriber you want to reach is telephoning or does not answer. To avoid having to call back again and again, you can activate a callback. You then get a callback as soon as he hangs up or ends a call. Your phone rings. You just have to Lift handset and the subscriber is called automatically.

internal knocking tone whilst speaking. If he hangs up, he will receive the call immediately.

Callback on busy

from an external subscriber is only possible if your network provider supports the

ISDN feature.

If the desired internal subscriber is busy and has not activated the knocking prevention the desired recall

You will receive an automatic callback as soon as the subscriber is free.

is signalled with the knocking tone. He hears the h z q r * R U E q p

Lift handset t

Dial the subscriber or

ª

Busy or ringing tone

Refer back Internal callback / internal knocking / Callback on busy

Internal knocking tone/

Acknowledgement tone of the ISDN exchange


Subscriber does not answer, replace handset.

This activates the callback

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Knocking - You cannot knock at an internal subscriber

- from which a callback is already expected,

- whose connection is set to the terminal type answering machine, fax, modem or combi-device.

If you want to knock at an internal subscriber repeatedly without holding a call you have to knock again.

Callback you can activate several callbacks one after another (from any internal subscriber).

You cannot activate a callback from an internal subscriber

- from which another subscriber is already expecting a callback

- who has switched on do not disturb on his telephone

- whose connection is set to the terminal type answering machine, fax, modem or combi-device.

Callback from an internal subscriber:

- The callback is disconnected after 60 seconds if you do not answer.

- A callback is cancelled if the callback was not connected.

General callback:

You have activated a callback:

- If the do not disturb feature is switched on on your phone, it will be temporarily deactivated.

- If a call diversion is set up on your phone, the callback is not diverted.

In the event of a power failure: Callbacks are cancelled.

You cannot use the "Knocking/Callback" features on a combi-device (phone/fax).

Callback on busy

- No callback from the desired subscriber is possible when you hear the error tone. The ISDN feature "Callback on busy" is not available in the exchanges for example.

- If you are unavailable for callback, the callback is disconnected after 20 seconds and cancelled. Repeat the callback if necessary.

- A callback is cancelled when the callback has been connected or is not connected within 45 minutes.

O - 16 Operation

Do not disturb

You do not want to be disturbed by calls and switch off the tone call on your phone. You can still make calls as usual. On lifting the handset, the speh * R U H cial dialling tone reminds you that the tone call is switched off.

As-delivered state: Do not disturb off

A

K

E

I

Off (do not disturb off)

Complete (all calls)

From

E

xternal calls only

From

I

nternal calls only q ª

Lift handset Do not disturb Selection Acknowledgement tone

Replace handset

Lock (dialling lock) – Direct call (baby call)

Lock - You can protect your phone against unauthorised use by locking it.

- only call internal subscribers with

#

and the internal phone number

- answer all incoming calls and pass them on internally if necessary.

- only dial the stored direct phone number (baby call number) and the stored number for automatic dialling externally. You have to activate the automatic dialling before locking your phone.

Telephone PIN - You can protect your phone against being unlocked by entering a 4-digit PIN

(Personal Identity Number). If you hear the busy enter the PIN after

*SCH

. No PIN is defined

( as-delivered state ) for your phone if you hear the short acknowledgement tone. If you have forgotten your PIN, you will have to contact your dealer. Only he can reset the PIN.

O

Direct call (baby call) - The telephone is locked.

After lifting the handset and pressing any key except

*

and

#

, the stored direct number is dialled automatically. Ideal for children who are not old enough to dial phone numbers.

Lock off / on ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * S C H

(Telephone PIN)

A

E

Off (unlock)

On (lock) q ª

Lift handset

Lock Auswahl Acknowledgement tone

Replace handset

Entering / resetting the telephone PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * P I N

(Telephone PIN)

E

L

Enter

Reset

P z q ª

Lift handset

PIN

telephone enter the old PIN if necessary

Selection Enter new

P

IN 4 digits

(0000 to 9999)

Ackn.

tone

Replace handset

Operation O - 17

Entering / resetting the direct phone number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª h * D I R

PRO

E

L

E

nter

Reset

E z # q ª

Ackn.

tone

Replace handset

Lift handset

DIR

ect phone number

Selection Enter external phone number (direct phone no.) without “0” (external seizure) and without own local code


*END q

ª

END

Phonebook - Saving and dialling phone numbers

You can save 200 phone numbers in the phonebook. You can save phone numbers under a certain short dialling index with the connected terminal. It is also possible to save the phone numbers with a name on the PC.

The destinations of the phonebook can be dialled by all subscribers irrespective of their external authorisation.

In addition to external call numbers you can also save

*

procedures in the phonebook. You can then also use all the procedures even on telephones which do not support

*

and

#

.

You can select a phone number from the phonebook with the short dialling index or the name. There is no need to remember the short dialling index if you have the Vanity feature. Just enter the name. As soon as the telecommunications system has clearly identified an entry, you will hear the acknowledgement tone.

Example:

Entries in the phonebook Selection with

Adenauer

ADE

AGFEO

Bergmann

Cerner

AG

BERG

CERN

Phonebook - Dialling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * T E L

Kz

Short dialling index

Vz

V

anity q q t

Lift handset

Phonebook Enter short dialling index 000 to 199 or

Vanity (name)

Ringing tone if name was clearly identified. The destination is dialled after 4 sec or at once after

R



O - 18 Operation

Phonebook - Saving / cancelling phone numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

ª

PRO

h * T E L

E

E

nter

L

Cancel

Kz

Ez# q ª

Lift handset

Phonebook Selection Enter short dialling index 000 to 199 under which you want to save

Enter external phone number

(without “0” outa phone number

S

procedure


*END q

ª

Ackn.

tone

Replace handset

END

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can post dial further digits after dialling a phonebook destination.

You will hear the error tone (busy tone) if you dial an empty phonebook destination.

If the barred range of the telecommunications system is programmed for your telephone, you cannot dial the phonebook numbers which are in the barred range. You will hear the error tone.

O

Timer (timing control with weekly profile)

The telecommunications system provides you with

10 timers. You can use these timers to switch the telecommunications system on or off at certain times and on certain days of the week.

The timers control the following functions:

- day, night service

- call forwarding (internal)

- busy on busy

- priveledge

- lock (dialling lock)

- do not disturb

- diversion – divert call to another phone

The timers can be programmed with the TK-Set program.

You can switch every timer on and off for every telephone

En route, you can switch a timer by dialling the telecommunication system switch box with its specially assigned multiple subscriber number (MSN).

Read chapter "Remote Control (Switch Box)".

As-delivered state: all timers off h * T I M

A

E

Off

On

Lift handset

TIM

er

Selection

Iz q ª

Enter

i

ndex 0 to 9 of the timer you want to switch

Ackn. tone Replace handset

Operation O - 19

Transmitting your phone number

Your telecommunications system offers you the possibility of suppressing transmission of your phone number (MSN) to your partner.

Two different transmission possibilities are available in ISDN:

- Transmitting the called party’s phone number to the caller

You phone number (MSN) is transmitted to the external ISDN subscriber who calls you

- Transmitting the phone number of the caller to the called party (CLIP)

Your phone number (MSN) is transmitted to the external ISDN subscriber whom you call.

As-delivered state: Transmission of phone numbers to called party and caller – on.

Transmission of the phone number and its possible suppression are ISDN features and are only possible if your network provider offers them.

Switching transmission of your phone number (MSN) to the caller on/off ¢¢¢¢¢¢¢¢¢¢¢¢

h * R Z A

A

E

Off

On q ª

Lift handset

RZA

, phone number to caller

Selection Ackn. tone Replace handset

Switching transmission of your phone number (MSN) to the called party (CLIP) on/off

h * C L I

A

E

Off

On q ª

Lift handset

CLI

P, phone number to called party

Auswahl Ackn. tone Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You local code and multiple subscriber number

(MSN) (e.g. 030 87654323) assigned to you by the programming is transmitted at the multi-equipment access.

You can transmit another MSN for external dialling to separate the costs specifically. To seize the outside line, dial the procedure

*MSN

- multiple subscriber number

#

external phone number instead of "0".

O - 20 Operation

Diversion – diverting calls to another telephone

Diversion via the telecommunications system:

The telecommunications system diverts all calls for a fixed internal phone number to another specified destination. A diversion destination may be another internal subscriber or an external subscriber.

The telecommunications system uses both B-channels (lines) to divert an external call to another external phone number.

Despite the diversion you can still make telephone calls in the usual way. On lifting the handset, the special dialling tone reminds you that the diversion is activated.

fixed multiple subscriber number to another external destination which you specify. The B-channels

(lines) of the telecommunications system stay free.

There are three variations for call diversions: permanent, when busy or not answering after 20 seconds.

En route, you can switch a diversion by dialling the switch box of the telecommunications system with its specially assigned multiple subscriber number

(MSN). Read the chapter "Remote Control (Switch

Box).

Diversion via the ISDN exchange:

The "ISDN call forwarding" feature can only be used if your network provider offers it.

The green LED of the telecommunications system flashes slowly when an external diversion is switched on.

The ISDN exchange diverts all calls made to the

Programming and activating (switching on) a diversion ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * U M L

S

B

N

Permanent

When

b

usy

N

ot answering (after 20 s) p

Divert internal phone number or

Divert MSN

O

Lift handset

Diversion

Divert internal phone number

through the telecommunications system

I z

Enter internal ID and internal phone number which you want to divert

Enter variation

E

External phone number

I

K

V z z z z

Internal phone number


#

Name from phonebook (Vanity)

Diversion destination ID for:

E


I

nternal phone number


V

anity q

Ackn.

tone

ª

Replace handset

Divert MSN

via the ISDN exchange

M z #

E

K z

External phone number

# z


V z

Name from phonebook (Vanity)

Enter

M

SN ID and

MSN which you want to divert

Diversion destination ID for:

Kennzeichen für

E



V

anity q

Wait for ackn.

tone (max. 1 minute)

ª

Replace handset

Operation O - 21

Deactivating a diversion (switching off) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * D E A

I z

Internal phone number q ª

Lift handset

DEA

ctivate

(switch off)

M z #

MSN

Selection

Enter internal phone

I

nternal number or MSN which phone you want to deactivate number or

Wait for ackn. tone

(max. 1 minute)

Replace handset

M

SN

Activating a diversion (switching on) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * A K T

I z

Internrufnummer

ª

Lift handset

Activate

(switch on)

S

election:

Internal phone number or

M

SN

Enter internal phone number or MSN which you want to activate

Wait for ackn. tone

(max. 1 minute)

Replace handset

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Diversion via the telecommunications system

You can only program a “diversion to” for an internal phone number. When you program a diversion, you delete an existing diversion and replace it with a new one.

Diversion to an external subscriber

For the external diversion

- a line must be free

- the diverter must have authorisation for the external phone number

Your telephone may be the diversion destination of all other internal subscribers.

You bear the costs for the external diversion.

Diverted external calls can also be answered at telephones which only usually allow internal traffic.

Calls can only be diverted once. Calls diverted to you are signalled on your telephone even if you have switched on a diversion on your phone.

Diversion via the ISDN exchange

You can only program one diversion per multiple subscriber number (MSN).

If ISDN call forwarding is switched on, you will hear the special dialling tone of the ISDN exchange after seizing the line.

Callbacks are not diverted.

Diversions to a telephone with the do not disturb function activated are not possible.

Note that up to one minute may pass between activation, deactivation and acknowledgement tone for forwarded ISDN calls. Do not Replace handset during this time.

You hear the error tone when switching on the diversion if you have selected an empty short dialling destination.

O - 22 Operation

Connection costs

Cost menu – Overview:

Your telecommunications system can record the costs of calls if your network operator offers the

ISDN feature “Transfer connection costs at the end of the call” and the providers you use also transmit these.

You can have the connection costs printed on a serial printer.

For technical reasons the data on the telephone bill may differ from the connection cost totals of your telecommunications system. The network operator’s tariff unit counter is always the last instance.

PIN (Personal Identity Number) – You can protect access to the costs menu by entering a 4-digit cost

PIN. If you hear the busy tone when you start the cost menu, you have to enter the cost PIN after

*KOS

. If you hear the short acknowledgement tone, no PIN is defined for the cost menu.

If you forget the cost PIN, you can change it with

TK-Set on the PC or contact your dealer.

Factor for a tariff unit – Use the maximum 5-digit user factor (e.g. 55 Pfennigs per unit) to define how much a tariff unit costs for every internal subscriber.

With the maximum 5-digit basic factor , set your telecommunications system to the amount

(Pfennigs per unit) which the network operator charges for one tariff unit.

Limit / Disconnect at limit – You can define a 7digit cost limit (Pfennigs) for every internal subscriber. You can also define what is to happen when the cost limit is reached. Can the internal subscriber continue the conversation he has begun but not start a new external call or will the connection be cut off. The subscriber can only make external calls again after clearing his total costs.

Exception: The direct phone number can also be dialled on reaching the limit.

Setting printing format – You can set the printout of the connection data records for adaptation to the printer:

- standard (80 characters/line)

- short (24 characters/line)

- duration (80 characters/line), duration of the connection if the connection costs are not transmitted by the network operator.

Formatting printout - You can print out the connection data via a serial printer at the PC/printer interface. You can set the formats for the printout of the selected external phone numbers:

- printout without external phone numbers or

- printout with complete external phone numbers or

- printout with abbreviated external phone numbers (without the last three digits).

Switching the cost log on/off - You can define whether or not the cost log is to be printed immediately at the end of every external connection for individual internal subscribers or for all internal subscribers.

Printing/resetting total costs - Your telecommunications system saves the connection cost totals for

- every internal subscriber

- every multiple subscriber number (MSN) of your telecommunications system

- the S0 access (your ISDN access)

- all data records

- the system (internal, MSN, S0)

You can print out the total costs at any time and reset them if necessary.

Your telecommunications system also saves the connection costs in the event of a power failure.

O

As-delivered state:

- PIN no entry

- User factor no entry

- Basic factor (network operator) 12 Pfennings

- Limit no entry

- Disconnect at limit off

- Printing format – standard (80 characters/line)

- Printout with complete external phone number

- Cost log off for all subscribers

N. B.! You cannot telephone as long as the cost menu is started. You hear the special dialling tone when you Lift handset. You cannot telephone again until the cost menu has been exited.

Operation O - 23

Entering /cancelling PIN for the cost menu ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * P I N

E

L

E

nter

Cancel

P z q ª

PIN

Lift handset

Selection Enter 4-digit

PIN


Continue cost menu or exit cost menu: h

*END q

ª

E N D

Entering / cancelling factor ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * F A K

E

L

E

nter

Cancel

G

Basic

U

U

ser

B z # q ª

Lift handset

Factor Selection Select factor

Enter amount

(Pfennigs, max. 5 digits)

Ackn.

tone

Replace handset


*END q

ª

E N D

Entering / cancelling limit ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * L I M

E

L

E

nter

Cancel

I z B z # q ª

Lift handset

LIM

it

Auswahl Enter internal phone number for which you want to define a limit

Enter amount

(Pfennigs, max. 7 digits)

Ackn.

tone

Replace handset


*END q

ª

E N D

Disconnect at cost limit ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Disconnect at cost limit h

*KOS

(cost PIN) q

ª

KOS

h * T R E

A

E

Off

On q ª

Lift Disconnect Selection Ackn. tone Replace handset handset


*END q

ª

E N D

O - 24 Operation

Setting the printing format

Start cost menu: h

*KOS

KOS

h * D R U

(cost PIN)

D

K

S q

ª

D

uration of connection

Short (24 characters/line)

S

tandard (80 characters/line) q

Lift Printing format Selection handset


*END q

ª

E N D

Ackn. tone

ª

Replace handset

Formatting the printout ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * F O R

K

O

V

Complete external phone number

q

Abbre

v

iated external phone number

ª

O

Lift

FOR

mat

Selection handset


*END q

ª

E N D


Switching cost log on/off ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * KOS

A

E

Off

On

I

A

Z

A

ll internal phone numbers

q ª

Ackn. tone Replace handset Lift Cost log Selection Selection handset


*END q

ª

E N D

Operation O - 25

Printing / resetting total costs ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start cost menu: h

*KOS

(cost PIN) q

ª

KOS

h * S U M

D

L

Print

Cancel

A

I

D

S

M

System (ISDN connection) z

I

nternal phone number

D

ata records

S

0- connection z

SN

# q ª

Lift handset

Total costs Selection Selection


*END q

ª

E N D


Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you want to reject your input in the cost menu and restore the setting which you saved last, exit the cost menu with

*END

instead of with h

*ESC q

ª

ESC

Forwarding (internal)

The telecommunications system forwards an external call to another external terminal when you switch on forwarding.

Forwarding takes place:

- according to a fixed number of rings if no-one answers

- immediately if the called party is busy and knocking is not possible.

internal or external telephone. En route, you can switch the forwarding on or off by dialling the switch box of the telecommunications system with the specially assigned multiple subscriber number

(MSN). Read the chapter “Remote Control (Switch

Box)”.

The terminal to which the call is forwarded is defined for every phone number in your telecommunications system by programming the ringing assignments.

You can switch the forwarding on and off separately for every multiple subscriber number

(MSN) of your telecommunications system from any h * W E I

A

E

Off

On

As-delivered state: Forwarding (internal) off for all

M

A

MSN’s z #

A

ll MSN's q ª

Lift handset

Forwarding Selection Ackn.

tone

Replace handset

O - 26

Enter

M

SN’s of your telecommunications system for which you want to switch forwarding on/off individually or

A

ll MSN’s of your telecommunications system

Operation

Programming the telecommunications system

Your telecommunications system is set after installation so that you can telephone immediately and use the functions of the telecommunications system immediately.

The programming of the telecommunications system is very flexible so that you can set it up to meet your own personal requirements.

You have the following possibilities for programming your telecommunications system:

- Programming with a PC

- Remote configuration by the dealer

- Programming with a telephone

Programming the telecommunications system with a PC

You can program your telecommunications system from a PC/laptop via the PC/printer interface without knowledge of a programming language. Easily comprehensible menus guide you through the configuration program. The “TK-Set” configuration software is part of the TK-Soft software package which can be found on the enclosed 3.5” diskette.

Minimum PC requirements ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- IBM or compatible PC with 80386 PC or higher

(recommended: Pentium)

- 3.5” diskette drive

- Hard disk

- VGA card

- Black and white monitor

- Windows 3.1, Window 95, Windows 98, Windows NT

Installing TK-Soft ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Insert the enclosed 3.5” diskette 1 in drive A.

The diskette contains the installation program, a

README text file with additional information and the configuration program of the telecommunications system

- Start Microsoft Windows

- Select the “Run” command from the “File” menu of the Program Manager

- Enter a:\setup and press the Enter key

- Enter the path on being prompted to do so and confirm it. All the necessary files are then copied onto hard disk from the diskette.

P

Connecting the PC to the telecommunications system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Connect the PC/printer interface (D-SUB-9 socket) of the telecommunications system to the

PC’s COM port.

- Use a one-to-one V.24 connecting cable plug – socket for the connection. It should not be longer than 3 m.

- Start the configuration program.

- Configure the telecommunications system. Your entries are accepted interactively with user guidance.

- Disconnect the cable from the telecommunications system on completing the configuration.

Telephone system

(9-pin plug)

2

3

5

PC

(9-pin socket)

2

3

5

Telephone system

(9-pin plug)

2

3

5

PC

(25-pin socket)

2

3

4

5

7

8

7

8

7

8

7

Programming

Connection assignment of the PC cable

P - 1

Remote configuration – Remote Service

Your dealer can program your telecommunications system with the remote configuration to suit your requirements. Without visiting you at home simply by using your S0 basic access. Data security is guaranteed at all times.

Before remote servicing can take place, you have to enter your dealer’s remote service number or the service number of the service center in your telecommunications system.

Remote service is only possible when the saved remote service number or service number matches the transmitted phone number.

You also decide when and what can be programmed by releases. For example, whether the phonebook numbers can be read and written.

If you have released the remote service, the dealer can read out, edit and write back the programming in your telecommunications system. The remote service is allowed initially for 8 hours. The remote service is automatically barred eight hours after the last connection between the programming PC and the telecommunications system. You may have to terminate your programming for remote service.

Remote configuration – Entering the remote service number ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * F E R

E

L

E

nter

C

ancel

Ez # q ª

Lift handset

Remote configuration

Selection

E

nter external phone number

(remote service number)


Replace handset

Releasing the remote service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

h * F R E

I

K

I

ncognito

Complete q ª

Lift handset

Release Incognito, remote service without access to the phonebook

Complete with access to the phonebook


Replace handset

P - 2 Programming

Programming the telecommunications system with a telephone

Notes on programming with a telephone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Programming with a telephone always involves the steps:

- Start the programming mode,

- Input

- Exit the programming mode.

Listen to the dialling tones or pulses in the earphone when programming. Wait after entering every digit until the digit is dialled. You may hear theAckn owledgement tone if your entry is valid or the error tone (busy tone) if your entry is invalid.

Recommendation: Use a telephone with DTMF dialling for faster programming.

If you use a telephone with handsfree facilities, you can press the loudspeaker key instead of “Lift handset” or “Replace handset”.

Starting the programming mode ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

In order to be able to change settings, you first have to start the programming mode. Then you can make all the settings for your telecommunications system one after the other.

N.B.!

You

cannot

use the phone whilst you are in the programming mode. You hear the programming tone on lifting the handset.

h * P R O

Lift handset

(system PIN)

Start

PRO

gramming mode

Entering the system PIN ?

If you hear the short Acknowledgement tone after

*PRO

no system PIN is programmed in the telecommunications system. It is not necessary to enter the system PIN.

q ª

Acknowledgement tone, otherwise enter the system PIN

Replace the handset

If you do not hear a tone after

*PRO

, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. If the PIN is correct, you will hear theAckno wledgement tone.

If the PIN is wrong, you will hear the error tone.

P

Input ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

After lifting the handset, enter

*

and the first three letters of the name of the function or

*

and the 3-digit code. Then enter other parameters (on or off, phone numbers etc.). All entries for a function are terminated by replacing the handset.

If you make an error, replace the handset and start again from the beginning.

Acknowledgement tone or error tone

If an entry is invalid, you will immediately hear the error tone (busy tone). Replace the handset and start again from the beginning.

You will hear the shortAc knowledgement tone when all entries are clearly terminated and valid.

Programming P - 3

Restoring old settings ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can try out settings in the programming mode.

Settings are not saved until you exit the programming mode. You can restore the settings last saved beforehand. The programming mode is then exited automatically.

h * E S C q

Lift handset

ESC

(old settings)


ª

Replace handset

Exiting the programming mode ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Exit the programming mode after you have made all the settings. The new settings are then saved.

The settings are retained even in the event of a power failure.

h * E N D q

Lift handset

END

(exit programming mode)


ª

Replace handset

Restoring the as-delivered state ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If the programming is unclear, you can restore the as-delivered state during the programming mode

(clear memory).


*PRO

PRO

Clear memory – Attention! All existing connections are cleared. Wait about 2 minutes! The programming mode is exited.

(system PIN) q

ª h * A U S q ª

Lift handset

Restore as-delivered state Acknowledgement tone

Replace handset

P - 4 Programming

Saving multiple subscriber numbers

Save every multiple subscriber number (MSN) which your network provider has assigned for your ISDN multi-equipment access in your telecommunications system.

Your telecommunications system can save up to 10 multiple subscriber numbers. Enter every multiple subscriber number singly and without the local net-


*PRO

PRO

work code after the following

*

procedure.

When you select “Fast”, you save the MSN’s and at the same time the terminal on which you have executed this function is also in the call assignment of this MSN.

(system PIN) q

ª h * M S N

E

L

S

E

nter

De

l

ete

Fa

s

t

Lift handset

Save

MSN

Selection

M

A z

Enter MSN

Selection:

Enter

M

SN

Delete

a

ll MSN’s

#

q ª

Ackn tone

Replace handset


*END q

ª

END

Defining ringing assignment

In a ringing assignment you define which terminals of your telecommunications system are to be called under which multiple subscriber numbers (MSN).

You can assign one or more terminals to an MSN.

You can define three call assignments to every multiple subscriber number of your telecommunications system:

- the day service

- the night service

- the forwarding service (internal)

You can switch over the day/night service at any time from any telephone, even en route.

In the Forwarding (internal) you define to which terminals of your telecommunications system the call is to be forwarded when a call is not answered under an MSN. In this case, you define after how many ringing cycles the call is forwarded. It is forwarded immediately if the subscriber(s) of an MSN is (are) busy.

Programming

The forwarding is only active when switched on.

You can switch it on and off from any telephone, even en route.

As-delivered state:

- Day service on for all MSN’s, no internal phone number entered, the internal phone numbers 11,

12 and 13 are called in the case of an external call.

- Night service off for all MSN’s, no internal phone number entered

- Forwarding (internal) off for all MSN’s, no internal phone number entered

Cycles (number of rings) until forwarding: 5

Internal phone numbers of your telecommunications system:

11 (connection 1), 12 (connection 2), 13 (connection 3), 14 (connection 4), 50 (switch box)

P - 5

P

Day service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * T A G

E

L

E

nter

De

l

ete

Mz #

Iz # q ª

Lift handset

Day service Selection

M

SN

ID

Enter MSN for which day service is defined

I

nternal ID

I

nternal phone no. which is to be called (see notes)

Ackn.

tone

Replace handset


*END q

ª

END

Night service ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Start programming mode; h

*PRO

(system PIN) q

ª

PRO

h * N A C

E

L

E

nter

De

l

ete

Mz #

Iz # q ª

Lift handset

Night service Selection

M

SN

ID

Enter MSN for which night service is defined

I

nternal ID

I



*END q

ª

END

Ackn.

tone

Replace handset

Call forwarding ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * W E I

E

L

E

nter

De

l

ete

Mz #

Iz # q ª

Lift handset

Call forwarding Selection

M

SN

ID

Enter MSN for which call forwarding is defined

I

nternal ID

I


Ackn.

tone

Replace handset


*END q

ª

END

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Several internal phone numbers can be entered as follows:

...

IzIz

...

#

All the assigned internal phone numbers are deleted when clearing a ringing assignment (day, night service or call forwarding) of an MSN.

If you want to use the telecommunication system’s switch box , you should not enter the internal phone number 50 of the switch box with an answering machine in the ringing assignment of a multiple subscriber number. The answering machine may answer the call before the switch box.

P - 6 Programming

Ringing cycles before forwarding ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * Z Y K E z M z # q ª


Lift Cycles (number of Input ID Number of

M

SN

Enter MSN for which handset rings) rings (2 to forwarding is defined

ID

8)


*END q

ª

END

Setting the rhythm for external calls

You can assign different ringing rhythms to 5

MSN’s in order to be able to hear from the ringing whom the caller wants to speak to.

As-delivered state: External call 1 (standard) for all

MSN’s.


*PRO

(system PIN) q

ª

PRO

h * R H Y Ez Mz # q ª

Lift

Rhy

thm

E

nter,

Enter

M

SN for which the

Acknowlhandset rhythm is to apply rhythm 0 to 4 edgement


*END q

ª tone

END

Replace handset

P

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

All ringing rhythms for incoming external calls start with an initial ring of 500 ms. This is followed by a

2 s pause. This is for technical reasons to transmit the phone number of the caller (CLIP).

Then it is possible to distinguish calls under different multiple subscriber numbers (see the diagram).

Ringing rhythms

External call 0 (standard)

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

. . .

External call 1

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

External call 2

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

External call 3

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

External call 4

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

The calls may deviate depending on the terminal used.

Programming P - 7

Programming access to the ISDN network

You define which multiple subscriber number(s) of the telecommunications system every internal subscriber can use to set up an external connection.

The connection costs are registered under this multiple subscriber number (MSN) which is transferred to the called party.

You define one of the three authorisations for every MSN:

Preferred – this MSN is transmitted automatically in the case of external seizure “spontaneous with internal” or with “0”.

Free – these MSN’s can be selected for external seizure by the internal subscriber. On the telephone by entering

*MSN

and the MSN. This is only possible when the external seizure “spontaneous with internal” is switched off.

If the internal subscriber is authorised for several multiple subscriber numbers, the first assigned MSN is transmitted spontaneously at external seizure or with “0”.

Barred – this MSN is barred for the internal subscriber.

As-delivered state: All internal subscribers have free access to the ISDN network through every

MSN.


*PRO h * Z U G

B

F

PRO

Preferred

F

ree

G

Barred

(system PIN)

Iz q

ª

M

A z

Enter

MSN

Lift handset

Access Select authorisation

Enter

i

nternal

ID and internal phone number for which the access is to apply

Selection:

Access for individual

M

SN’s

For

a

ll MSN’s of the telecommunications system


*END q

ª

END

# qª

Ackn.

tone

Replace handset

P - 8 Programming

Defining authorisation

Normally every subscriber can telephone all over the world.

However, you can define how far every single phone may call:

- non-restricted

- domestic

- regional numbers table (the regional numbers must be entered additionally)

- local calls


*PRO

PRO

- none (only answer incoming calls, semirestricted)

As-delivered state: non-restricted for all subscribers

Irrespective of the authorisation, you can define that every subscriber cannot dial certain phone numbers (programmed under “Barred numbers”).

(system PIN) q

ª h * B E R

V

I

T

O

K

Full

Domestic

T

able regional

L

o

cal

None

I z q ª

Replace handset

Lift handset Authorisation Selection Enter

i

nternal ID and internal phone number for which the authorisation is

Continue programming or exit programming mode: to apply h

*END q

ª

END

Ackn.

tone

P

Notes ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

All subscribers can dial all the phone numbers in the phone book irrespective of the programmed authorisation.

Phonebook numbers which are barred by the barred numbers function cannot be dialled by subscribers with the “Barred numbers” assignment.

Programming P - 9

Programming regional numbers (free range)

You have defined how far a telephone may call under “Authorisation”. If you have set “Table regional numbers” there, you can program up to 10 codes

(max. 6 digits) which you can define as a region.

If you enter 022 for example, the subscriber with regional authorisation can dial numbers beginning with 022 in addition to making local calls:

- He can dial e.g.: 0221, 0228, 02241, 0228.

- He cannot dial e.g. 0211, 0231, 0288.

As-delivered state: No regional numbers defined.

(system PIN) q

ª


*PRO

PRO

h * N A H

E

L

E

nter

De

l

ete

Lift handset

Regional numbers Selection

Iz

Enter

i

ndex

ID and index

1, 2 ... 9, 0

Vz #

Enter code ID and code number max. 6 digits q ª

Ackn.

tone

Replace handset


*END q

ª

END

Programming barred numbers

You can bar 10 number ranges. Barred numbers beginning with these codes cannot be dialled. The barred numbers can be assigned to every subscriber in the telecommunications system additionally irrespective of the authorisation.

As-delivered state: No barred numbers defined, no barred numbers assigned.

Entering barred numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h* S P E

Lift handset

Barred numbers

E

L

E

nter

De

l

ete

Selection

Iz

Enter

i

ndex ID 1,

2, ..., 9, 0

Vz #

Enter code ID and code number max. 6 digits q ª

Ackn.

tone

Replace handset


*END q

ª

END

P - 10 Programming

Assigning the barred numbers ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * Z U W

A

E

Off

On

Iz q

Lift handset

Assign barred numbers

Selection Enter internal ID and internal phone number



*END q

ª

END

Entering terminal types

ª

Replace handset

Settings are available dependent on the connected terminal types . Certain functions are then automatically active.

Make the setting on every terminal:

- Telephone: The knocking prevention is switched off and can be switched on.

A call with the “Fax” service ID is not signalled.

- Answering machine: The knocking prevention is switched on permanently. Anyone can pick up a call from this connection.

- Fax: The knocking prevention is switched on permanently. A call cannot be picked up. The “Fax” service is transmitted. Calls with the “Fax” service ID are always signalled at this connection.

- Modem: The knocking prevention is switched on permanently. A call cannot be picked up.

- Combi-device: A combi-device is a telephone with integrated fax. In the combi-device a call is


*PRO h *TYP

PRO

E

L

E

nter

De

l

ete

(telephone)

V generally assigned where it is to be signalled according to the set ringing assignment irrespective of the transmitted service ID. In the case of external seizure with “0”, use the “Telephone” service. In case of external seizure with “10” use the

“Fax” service.

The knocking prevention is switched on permanently.

As-delivered state:

- Connection 1 – telephone, internal phone number 11

- Connection 2 – telephone, internal phone number 12

- Connection 3 – answering machine, internal phone number 13

- Connection 4 – combi-device, internal phone number 14

(system PIN) q

ª

TEL

ANR

FAX

MOD

KOM

TEL

ephone

Answering machine

FAX

MOD

em

Combi-device q ª

P

Lift hand-

TYP

e of terminal Selection

V

anity

Selection set


*END q

ª

END


Programming P - 11

Programming short commands

You can program a function which you want to use frequently as a short command.

Two short commands which you can select with

*0

or

*1

on every telephone are available in your telecommunications system.

The following standard functions are stored as short commands in the as-delivered state:

*0

=

*TEL V

(Call the phonebook with

Vanity input)

*1

=

*HOE

(Pick up an external call)

You can program any function as short command

0 or 1. Every function starts with

*

.

You can also combine several functions in one short command.

Example: Print/reset total costs for an internal subscriber.

Enter the individual functions after index 0 or 1. Do not replace the handset!

*KOS

.... - start cost menu

*SUM

.... - print/reset total costs

*END

.... - exit cost menu

If you replace the handset before terminating the short command input with

*KUR

, the entry will be cancelled.

If you delete or cancel a short command input, the appropriate standard function is programmed again.


*PRO

PRO

h * K U R

E

E

nter

L

De

l

ete

(system PIN) q

Iz q

ª z

Lift handset

Short command

Selection Enter

i

ndex

ID and index

0 or 1

Ackn.

tone

Enter function.

Do not replace the handset!

* K U R q ª

Exit short command input

Acknowledgement

Replace handset tone


*END q

ª

END

ggf.

z p

Enter the next function if necessary. Do not replace the handset!

P - 12 Programming

Setting list of callers

The telecommunications systems saves external calls which no internal subscriber has answered in a list (call list). You can display and print the list with the “TK-Phone” program on the PC. The “TK-

Phone” program is part of the TK-Soft software package.

Make the setting on every terminal:

- Off – no list of callers is saved for this connection.

- Phone number – All external calls are saved for this connection.

- Phonebook – Only those external calls which transmit the phone number and are listed in the telecommunication system’s phonebook are saved for this connection.

As-delivered state: Off – no list

The call list contains the following information:

- date and time of the call

- phone number/name of the caller (if the phone number is not transmitted, the caller’s phone number is marked “unknown”)

- multiple subscriber number of the internal subscriber

- service (telephony, fax, data)

The green LED of the telecommunications system flashes rapidly when an entry is saved in the list.

The LED stops flashing rapidly when the list has been read out with “TK-Phone”.


*PRO

PRO

(system PIN) h * L I S

A

R

T

Off

Phone number

Phonebook q q

ª

ª

Lift

LIS

t of callers

Selection AcknowlReplace handset handset edgement

(call list)

Continue programming or exit programming mode: tone h

*END q

ª

END

P

Programming P - 13

Brokerage – Setting the variant

In brokerage you switch back and forth between two parties. One subscriber is held whilst you are speaking to the other one and cannot hear what you are saying. For brokerage with external subscribers, you can define whether the brokerage

(Hold) is to take place in your telecommunications system or in the ISDN exchange (Exch).

Difference when brokering with two external subscribers:

Brokerage in the telecommunications system –

The two lines (B-channels) are busy. Another external connection is not possible.

Brokerage in the Exch (HOLD) – Only one line (Bchannel) is busy. The 2 nd

B-channel is free for another external connection.


*PRO h * M A K

PRO

A

E

Off

On q

As-delivered state: Brokerage in the telecommunications system

(system PIN) q

ª

ª

Lift Brokerage in the Selection AcknowledgeReplace handset handset exch ment tone


*END q

ª

END

Setting the flash time

Analog telephones with DTMF (dual tone multi-frequency dialling) require a flash key (R-key or signal key) among other things to transfer calls.

You can adapt the telecommunications system to different flash times of the telephones. The flash time of your telephone is listed in the telephone’s technical data.

Set the flash time at the terminal connection to which it is to apply.

As-delivered state: flash time – 50 to 600 ms

Proceed as follows on the telephone to test whether the set flash time is correct:

- set up external call

- press the Flash key

- the time is set correctly if your hear the internal dialling tone

- the connection is cut off, flash time in the telecommunications system is set too short.


*PRO

(system PIN)

PRO

h * F L A E z q

ª q ª

Replace handset Lift handset

FLA

sh time

Input ID Enter flash time range

2 = 50 to 200 ms

3 = 50 to 300 ms

4 = 50 to 400 ms

5 = 50 to 500 ms

6 = 50 to 600 ms



*END q

ª

END

P - 14 Programming

Programming Music on Hold

Define whether the held caller is to hear music on hold (MoH) when you make a refer back call or forward a call.

dio devices (CD player or cassette recorder) connected to the telecommunications system.

(Connection of an external music source, see

Installation

)

You will hear 8 melodies in succession when you select the internal MoH. If you select the external

MoH, you can play music or information from au-


*PRO

PRO

As-delivered state : Internal Music on Hold

(system PIN) q

ª h * M O H

A

E

I

Off

E

xternal MoH

I

nternal MoH q ª

Lift handset

M

usic

O

n

H

old


Replace handset


*END q

ª

END

Sending zero

Terminals which support the CLIP function (phone number display) may have a call list. This allows simple dialling of unanswered calls. If you have switched off the external seizure “spontaneous with internal” on this terminal, you have to switch on the “send zero” function.

As-delivered state: Send zero – off

P


*PRO

PRO

(system PIN) q

ª h * N U L

A

Off

E

On q ª

Lift handset

Send zero Selection Acknowledgement tone

Replace handset


*END q

ª

END

Programming P - 15

Protecting the programming mode and switch box against unauthorised access

You can prevent unauthorised access to the programming mode with a system PIN ( P ersonal I dentity N umber).

You can prevent unauthorised access to the switch box by a box PIN.

System PIN – Normally every subscriber can program. With the 4-digit system PIN, you can prevent unauthorised starting of the programming mode.

This protects your telecommunications system settings (e.g. authorisation of the internal subscribers) against unwanted changes.

Programming is only possible when the system PIN has been entered after

*PRO

when the programming mode is started.

You can switch the system PIN on or off or change it. In the as-delivered state , the system PIN is always 2580 (standard PIN), this is the middle keys from top to bottom. The standard PIN is switched off.

You can enter your own new PIN for better security.

The standard PIN or the new system PIN must be switched on and off separately.

If you forget your own system PIN you cannot do any more programming. In this case you will have to consult your dealer. Only he can reset the PIN.

Box PIN – You can dial the switch box of your telecommunications system en route from any telephone, e.g. to switch over the day/night service or set a diversion. You can protect the switch box against unauthorised access with the 4-digit box

PIN. No box PIN is programmed in the as-delivered state . You have to enter a box PIN if you want to use the switch box.

Programming a system PIN ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

A

Off h * A N L

E

S

On

S

tandard PIN

N

Enter

n

ew pin

Pz q ª

Lift handset

System pin

Selection

Enter

P

IN ID and

4-digit system

PIN


*END q

ª

END


Replace handset

Enter system PIN?

If you hear the Acknowledgement tone after

*PRO

, the system PIN is switched off in the telecommunications system. There is no need to enter the system PIN.

If you do not hear any tone after

*PRO

, a system PIN is programmed in the telecommunications system. Enter the 4-digit system PIN. You will hear the Acknowledgement tone if the PIN is correct. If the PIN is incorrect, you will hear the error tone

(busy tone). Replace the handset and start the input again from the beginning.

P - 16 Programming

Programming the box PIN (switch box PIN) ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * B O X

E

E

nter

L

De

l

ete

Lift handset

BOX

pin

Selection

P z

q

Enter

P

IN ID and 4digit switch box PIN


*END q

ª

END

ª


Replace handset

Entering the code

Enter your code (local network code). This saves you having to enter the code for phone numbers in the phonebook of your local network.


*PRO

PRO

The code is automatically prefixed to the transmitted phone number.

(system PIN) q

ª h * O R T

E

L

E

nter

De

l

ete

Vz # q ª

P

Lift handset Local code Selection Enter code ID and code number


*END q

ª

END


Replace handset

Programming P - 17

Loading new firmware

You can update your AGFEO ISDN telecommunications system to the latest firmware state without manipulating the telecommunications system. You can load the new firmware with a PC at the PC/ printer interface of the telecommunications system.

Your dealer can also load the new firmware in your telecommunications system remotely by ISDN.

Backing up the telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- Start the “TK-Set” configuration program on your PC.

- Read all the data from the telecommunications system (F8).

- Save the data on the hard disk or a diskette.

- Transfer the call data records with the “TK Bill” program if necessary.

- Save the LCR table.

Loading new firmware ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- A firmware update consists of the files

xxx.abf

and

xxx.bin

. These files may be combined in a self-unpacking file (

xxx.exe

).

- - The files

xxx.abf

and

xxx.bin

must be in the

Updates

directory of TK-Soft.

- (...\tksoft\updates)

- Start the update program “TK-Flash”

- The online help will tell you how to operate “TK-

Flash”.

The new firmware is now loaded in the telecommunications system. You cannot use the telephone during the loading process (about 5 minutes). You can follow the loading progress on the PC monitor.

- Exit “TK-Flash”.

- Clear the telecommunications system memory from the telephone.

Clearing the memory from the telephone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * A U S q

Lift handset

As-delivered state

(clear memory)


The memories are cleared!

ª

Replace handset

Loading telecommunications system data ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Load the saved system data from the PC back into the telecommunications system.

The telecommunications system now operates with the new firmware.

P - 18 Programming

Glossary

Services

A service identification (ID) (e.g. telephony, fax) is transmitted in ISDN when an ISDN subscriber is called. The caller is only connected if the called terminal has the same service ID. This prevents wrong connections of two different terminal types (e.g.

phone and fax).

Terminals

Appliances which you connect as internal subscribers of the telecommunications system.

Analog terminals such as telephones, answering machines, fax machines, combi-devices (telephone, fax and possibly answering machine in one unit), modem.

External

A distinction is made between internal and external calls when telephoning in a telecommunications system. External calls are calls to subscribers which are not connected to your telecommunications system. Connections between terminals of your telecommunications system and other terminals at your multi-equipment access are therefore also external connections. The local tariff is usually charged for such connections.

External seizure (seize outside line)

Seizure of a line (B-channel) to call an external subscriber.

Outgoing external connection

Connection to an external subscriber set up from a terminal of the telecommunications system by dialling an external phone number.

Pulse dialling method (PD)

Every dialled digit is assigned a fixed number of pauses. The pauses are audible in the earphone when dialling.

Internal

Internal calls are calls which subscribers in the telecommunication system hold with each other by dialling the internal phone number. These calls are generally free.

ISDN (Integrated Services Digital Network)

All services (speech and data) can now be transmitted in one network.

Incoming external connection

Connection to a terminal of the telecommunications system set up by an external subscriber with the phone number of the telecommunications system.

Configuration

Setting (programming) the functions of the telecommunications system with a PC by means of a configuration program.

Line (B-channel/S0 basic access)

You can connect an external S0 basic access to your ISDN telecommunications system. Every external S0 basic access behaves like two conventional analog lines. You therefore have two lines (B-channels) on which you can make telephone calls (local, long distance or overseas calls).

Dual tone multi-frequency dialling method

(DTMF)

Every dialled digit is assigned a certain tone.

Telephones with this dialling method require a signal key (refer back key R) on the telecommunications system.

MoH (Music on Hold)

A waiting external subscriber hears music whilst the connection is on hold, e.g. when a call is forwarded.

MSN (Multiple Subscriber Number)

The multiple subscriber number is one of the phone numbers under which the multi-equipment access can be reached.

NTBA (Network Termination for ISDN Basic

Access)

The network operator lays his copper cables up to this access point (S0 basic access). You connect your telecommunications system and other ISDN terminals to it.

A

Ringing assignment

In the ringing assignment you define which terminals of the telecommunications system are to ring when an external call is received. Should only one terminal ring or several terminals simultaneously?

Ringing assignments for external calls are: day service, night service and forwarding (internal).

You can switch over between day and night service at any time from any telephone.

Appendix A - 1

Internal call forwarding – An incoming external call which is not answered within a certain time is forwarded. The terminals of the telecommunications system defined in the call forwarding then ring. The number of rings until forwarding is adjustable.

Switch box

You can call the switch box of your telecommunications system externally and for example switch the room with a post-dialled

*

procedure.

You can reach the switch box externally by a multiple subscriber number (MSN) specially assigned to the switch box. The switch box is protected against unauthorised access by the box PIN.

Signal key R (refer back)

A key on the telephone which you have to press when you want to refer back to another subscriber during a call. The signal key must have the flash function, i.e. must be able to effect a short pause.

If something goes wrong

Inspections ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

- In the case of malfunctions in the telecommunications system, please check the system is being operated correctly as described in the operating instructions.

- Check that the connections of the terminals and the telecommunications system are correctly plugged in.

- If you cannot eliminate a fault, your dealer will be glad to help.

N. B.! You can only use the ISDN features of your

AGFEO ISDN telecommunications system if your network operator provides these features.

Switching off the special dialling tone ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You hear the special dialling tone when you lift your telephone’s handset.

You hear the special dialling tone when do not disturb, automatic dialling or a diversion are active.

special dialling tone with the

*

procedure.

h * S O N

Lift handset

Special dialling tone

(deactivate functions) q


ª

Replace handset

Power failure ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You cannot dial internally or externally during a power failure.

- callbacks are deleted

- the connections parked in the telecommunications system are deleted When power supply is recovered:

- the telecommunications system works again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was properly terminated.

- the connection cost totals and connection data records are saved.

A - 2 Appendix

Behaviour in the event of faults

Fault

Programming of telecommunications system unclear

Possible causes Remedy

Reset the telecommunications system

Reset the telecommunications system to the as-delivered state and reprogram

Check mains connection, fuses No dialling tone on Power failure lifting the handset

Defective terminal

Defective installation

Check terminal at another connection

Check the terminals in the socket and on the telecommunications system

Switch off do not disturb No internal calls are received

Do not disturb switched on

(special dialling tone)

Diversion to another telephone (internal/external)


Wrong MSN entered

Switch off diversion

No external calls are received

MSN – internal subscriber assignment missing

Do not disturb switched on


Diversion to another telephone (internal/external)


Enter right MSN, delete all if necessary

Assign internal subscriber to the MSN

(ringing assignment)

Switch off do not disturb

Switch off diversion

ISDN call forwarding is active Deactivate ISDN call forwarding

No outgoing external No authorisation connection possible programmed

Check authorisation, access to ISDN network, assignment of barred numbers

Cost limit reached Inform system administrator

Transfer of external The refer back key r

on the Set the telephone to DTMF (tone dialling) and the call (refer back) not telephone is set as an earth refer back key to flash possible key

A

Incorrect flash time

Speech connection S0 bus incorrectly installed distorted

Set the flash time on the telephone or on the telecommunications system for the terminal connection concerned

Connect the wire pairs correctly

Appendix A - 3

Resetting the telecommunications system ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

You can return the programming of the telecommunications system to a defined condition by resetting. This may be necessary when unclear settings are to be reset or the telecommunications system is to be re-programmed.

After the reset, the telecommunications system operates again with the previously configured program. All the settings made by the programming mode or the PC program are retained providing the programming mode was terminated properly.

Attention! The following are deleted when the telecommunications system is reset:

- all existing internal and external connections

- remote configuration

- internal callbacks

- ISDN callback on busy

- Line reservations

Hardware reset – Pull the power pack from the socket of the 230 V mains and plug it back in.

Software reset – Run the following procedure

Software reset ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢


*PRO

(system PIN) q

ª

PRO

h * R E S ª

Lift handset

RES

et the telecommunications system

Replace handset

Rings

External call

All ringing rhythms for incoming external calls start with an initial ringing of 500 ms. This is followed by a 2 s pause. This is for technical reasons to transmit the caller’s phone number (CLIP). It is then possible to distinguish calls under different phone numbers of the telecommunications system (see diagram).

External call 0 (standard)

External call 1

{{{{{{{{{{||||||||||||||||||||||||||||||||||||||{{{{{{{{{{||||||||||||||||||||||||||||||

An external subscriber calls

{{{{{{{{||{{||||||||||||||||||||||||||||||||||||{{{{{{{{||{{||||||||||||||||||||||||||||

. . .

. . .

External call 2

External call 3

External call 4

{{{{{{{{||{{||{{||||||||||||||||||||||||||||||||{{{{{{{{||{{||{{||||||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||||||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||||||||||||||||||||

. . .

{{{{{{{{||{{||{{||{{||{{||||||||||||||||||||||||{{{{{{{{||{{||{{||{{||{{||||||||||||||||

. . .

Internal call

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

An internal subscriber calls

. . .

Reserving a line

{{{{||||{{{{||||{{{{||||{{{{||||{{{{

Explanation:

{{{{{{{{{{||||||||||

. . .

Ring pause continued

The rings may deviate depending on the terminal used.

A - 4 Appendix

Tones

Dialling tone

- internal

- external

Ringing tone

- internal

- external

Busy tone

Special dialling tones

- Programming tone

- Lock tone

Knocking tone

- internal

- external


Error tone

Explanation:

{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{||||||||||||{{||{{||{{|||||||||||| signals that you can dial after lifting the handset

. .

{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{{ .

. .

.

continuous tone which you hear when you have seized a line after dialling “0”

.

{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||{{{{||||||||||||||||||

The internal subscriber is called

. . .

{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||||||||||||||{{{{||||

The external subscriber is called

. . .

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

The dialled internal or external subscriber is busy

. . .

||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{}{}{}{||||{}||{}||{}{{}{

. . .

Signals, after lifting the handset, that you can dial but do not disturb, automatic dialling or a diversion is switched on

{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||{{|||||||||||||||

. .

.

Signals, after lifting the handset, that you cannot dial, the programming mode or the cost menu are switched on

{{|{{||||||||||||||||||||||||||||{{|{{||||||||||||||||||||||||||||{{|{{|||||||||||||||

Signals, after lifting the handset, that the telephone is locked.

. .

.

{{{{

Signals an internal call in your conversation

{{||||{{||||||||||||||||||||||||||||||||||||||||||||||||||||||{{||||{{|

. . .

Signals an external call in your conversation after 10 s

{{{{

Input accepted

{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||||{{||

Operating error/input rejected

. . .

A

{{{{{{{{{{||||||||||

. . .

tone pause continued

Appendix A - 5

Technical data

Housing dimensions

Weight

Ambient temperature

- operation/storage

Humidity

Main connection

- power consumption at

U rated

= 230 V and full load

- length of the connecting cable

- power pack (type)

S0 access

- connection

- length IAE cable

Analog terminals

- range

- connection

- dialling method

- refer back key


- range

- connection

Data backup during power failure

Feeding in external

Music on Hold (MoH)

- input impedance

- input voltage

- connection

15.4 x 21.5 x 4.6 (width x height x depth) in cm

980 g including power pack

5 °C to 40 °C/-25 °C to +70 °C max. 70% (no condensation)

230 VAC, +10%/-10%, 50 Hz

I rated

2 m

= 40 mA (9 VA)

TST 433238

Multi-equipment access, Euro ISDN by Western socket RJ45 and enclosed

IAE connecting cable IAE8/IAE8

1.5 m

4 a/b terminals (telephone, answering machine, fax, modem)

2 x 50 ohms (ø 0.6 mm, 800 m) symmetrical, 2-wire via TASE connections without coding F or N or via screw terminals, plug-in

Pulse dialling or DTMF

Flash (50 to 200 ms) similar to RS 232C

3 m, +/-5 V

9-pole D-Sub socket unlimited e.g. by adjustable headphone output of a cassette or CD player

10 kohm, asymmetrical max. 100 Vpp

3.5 mm stereo jack

A - 6 Appendix

Index

A


Analog terminals

Answering calls

Answering machine

Picking up a call

Assigning the barred numbers

Asterisk key

Authorisation access to the ISDN network defining

B

A - 5

E - 4, S - 2

B - 3

P - 11

B - 9

P - 8, P - 11

E - 4, B - 3

B - 3

P - 8

P - 9

B-channel.

See

Line

Barred numbers assigning programming

Barred range

Basic factor

Box PIN programming

Brokerage

Setting a variant

Busy LED

Busy on busy

Busy tone

C

P - 11

P - 10

B - 3

B - 23

B - 8, P - 16, A - 2

P - 17

B - 15

P - 14

E - 6, S - 1

B - 7

A - 5

Callback internal on busy

Calling an internal subscriber

Calling external subscribers

Clearing the memory

Combi-device

B - 5, B - 15

B - 16

B - 16

B - 2

B - 2

P - 4

P - 11

Combi-device connection

Computer-aided telephony (CTI)

Conference

Connecting the PC

Connecting the telecommunications system

Connection assignment

PC cable

Printer cable

B - 2

E - 5

B - 10

P - 1

S - 3

S - 5

P - 1

S - 5

B - 2, B - 23 Connection costs

Connection data record

Setting printout and printing

Connection ID

B - 23

B - 13

Connection costs

Connection panel opening and closing

Cost menu

Cost PIN

B - 2

S - 1, S - 3

S - 4

B - 23

B - 23

Key words

D

Data transmission

Day service programming switching on

Defining ringing assignment

Dialling letters

Dialling method

Dialling tone

Direct call

Diversion activating (switching on) deactivating (switching off) via the ISDN exchange via the telephone system

Diversion from

Do not disturb

DTMF post-dialling

Dual tone multi-frequency dialling method (DTMF)

E - 4

P - 5

B - 11

P - 5

E - 2

E - 4, I - 2, A - 1

A - 5

B - 17

B - 21

B - 22

B - 22

B - 21

B - 21

B - 9

B - 17

B - 3

E - 4, A - 1

E

END (exit programming mode)

Entering terminal types

Entering the code

Entering the limit

Error tone

ESC (old settings)

External

External call

External connection incoming outgoing

External Music on Hold (MoH)

External seizure at combi-device connection spontaneous spontaneous with internal switching with "0" with certain MSN

F

A - 1

A - 1

S - 1, S - 5

B - 2, A - 1

B - 2

B - 1

B - 1

B - 1

B - 2

B - 2

P - 4

P - 11

P - 17

B - 24

A - 5

P - 4

A - 1

A - 4

Fallback

Fault

Fax

Follow me (diversion from)

Formatting the printout

Forwarding (internal)

Cycles (ringing cycles)

Programming

B - 11

A - 2

P - 11

B - 9

B - 23, B - 25

K

P - 7

P - 5

K - 1

Free range

Function LED

H

I

Hash key

Having a caller identified

P - 10

E - 6, S -1

E - 4

B - 7

Incoming external connection

Input in the programming mode

Inspections in the event of malfunctions

Installing the configuration program

Interface

RS 232C

Internal

Internal call

Internal phone numbers

ISDN access (S0) bus call forwarding callback on busy connecting cable hold malicious call tracing parking (replugging on the bus) sockets terminals transmitting the phone number

K

A - 1

P - 3

A - 2

P - 1

S - 5

A - 1

A - 4

P - 5

A - 1

S - 1, S - 2

S - 2

B - 21

B - 16

S - 3

P - 14

B - 7

B - 12

S - 2

S - 2

B - 20

Keys

Knocking answer call reject

Knocking prevention

Knocking tone

KOS (start cost menu)

L

Least Cost Routing (LCR)

Light emitting diodes (LED)

Busy LED (red)

Function LED (green)

Limit/Disconnect at limit

Line

List of contents

Loading firmware

Loading new firmware

Local network code

Lock

Locking/unlocking the telephone

E - 6

B - 3, B - 16

B - 3

B - 4

B - 6

B - 3, A - 5

B - 24

B - 11

E - 6

E - 6

E - 6

B - 23

B - 1, A - 1

E - 3

P - 18

P - 18

P - 17

B - 17

B - 17

M

Malfunctions

Malicious call tracing

Minimum PC requirements

Modem

MSN (Multiple Subscriber Number)

Multi-equipment access

Multiple subscriber numbers (MSN) quick entry save

Music on Hold (MoH)

Muting

N

Network code

Network provider

Night service programming

Non-restricted access.

See

Authorisation

NTBA (NT) – network termination

O

A - 2

B - 7

P - 1

E - 4, P - 11

A - 1

S - 2

S - 4

S - 4, P - 5

S - 5, A - 1

B - 15

B - 11

B - 11

B - 11

P - 15

S - 2

Outgoing external connection

P

A - 1

Parking in the ISDN exchange in the telephone system


Phonebook

Dialling the phone number

Programming the phone number

Pick up.

See

Picking up calls

Picking up a call

Picking up call from answering machine

Picking up calls

Pictograms

PIN (Personal Identity Number)

Box PIN

Cost PIN

System PIN

Telephone PIN

Post dialling

Post dialling numbers

Power connecting

Power failure

Power pack

Power supply

Printer cable connection settings

B - 12

B - 12

S - 1, S - 5

B - 19

B - 18

B - 9

B - 9

B - 9

E - 6

S - 5

S - 5

S - 5

B - 8

B - 23

P - 16

B - 17

B - 3

B - 3

S - 3

S - 3

A - 2

S - 1

S - 2

K - 2 Key words

Printing the connection data records

Printing/resetting total costs

PRO (start programming mode)

Programming with a PC with a telephone

Programming mode exit start

Programming regional numbers

Programming short commands

Pulse dialling method

R

B - 23

B - 23

P - 3

P - 1

P - 3

P - 4

P - 3

P - 10

P - 12

E - 4, A - 1

Refer back in the room

Remote configuration – Remote service

Release

Remote service phone number

Remote control (switch box)

B - 15

B - 15

P - 2

P - 2

B - 8

Reserving a line

Resetting the telecommunications system

B - 2, A - 4

A - 4

Restoring old settings

Restoring the as-delivered state

P - 4

P - 4

Ringing assignment

Ringing rhythms setting

Ringing tone

Rings

Room monitoring

RS 232C interface

B - 11, A - 1

A - 4

P - 7

A - 5

A - 4

B - 14

S - 5

S

Switching the cost log on/off

System PIN entering programming

T

B - 23, B - 25

P - 3, P - 16

P - 16

TAE sockets

TAPI

Tariff unit

Technical data

Telephone

Telephone line

Telephone PIN

Telephoning

Calling externally

Calling internally

Terminals

Analog

Connecting to external TAE sockets

Connecting to the telecommunications system

Flash time

Types

Three-party conference

Timer

TK-Phone

Tones

Tracing – identifying malicious callers

Transferring a call

Internal

Transmitting the phone number

Switching

Transmitting your phone number

S - 1, S - 3

E - 5

B - 23

A - 6

P - 11

S - 4

B - 17

B - 2

B - 2

A - 1

E - 4

S - 4

S - 2

S- 2, P - 14

S - 2, P - 11

B - 10

B - 19

E - 5

A - 5

B - 7

B - 4

B - 4

B - 2

B - 20

B - 2, B - 20

U

B - 23 User factor

V

Vanity

Dialling

Labelling

W

E - 2

E - 2

E - 2

Wall mounting

Western plug

S - 2

S - 3

K

Key words K - 3

K - 4 Key words

Copyright ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

Copyright 2000 AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

We reserve all rights to this documentation; this applies especially in the event of a patent award or registered utility.

The documentation may not be changed or translated manually or in any other way into any language or computer language of any form by any means neither wholly nor in part without our express permission. This applies for electronic, mechanical, optical, chemical and all other media.

Trade marks and names used in this documentation are subject to the rights of the companies concerned.

Technical modifications ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

The AGFEO GmbH & Co. KG reserves the right to change representations and data in this documentation in the interests of technical progress without prior notice.

This documentation has been prepared with the utmost care and is revised regularly. Despite all our care, however, technical inaccuracies and typographical errors cannot be totally ruled out. All errors which become known to us will be corrected in new editions. We are grateful for any hints at errors in this documentation.

You can only use the numerous ISDN features of your AGFEO ISDN telecommunications system if your network operator offers them.

Technical hotline ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢

If you have any questions concerning operation of your telecommunications system which these operating instructions cannot answer, please consult your dealer.

Before calling your dealer you should have the following information ready to save time:

- What kind of telecommunications system do you have?

e.g. AGFEO AC 14 (is printed on the rating plate on the system)

- What multiple subscriber numbers (MSN) have you got?

(is on the registration form or confirmation of the network operator)

- What software version is on your AGFEO installation diskettes? (printed on the diskettes)

- What software version does your telecommunications system have?

(can be read out on the PC)

- What terminals have you connected to your telecommunications system? (analog terminals with an without DTMF dialling, fax machines etc.)

- Keep the operating instructions of the connected terminals and this manual ready.

- Start your PC and read out the configuration with TK-Set. Print out the configuration of your telecommunications system if possible.

K

Key words K - 5

This device meets the requirements of the EU directives:

91/263/EWG Telecommunications Equipment

73/23/EWG

89/336/EWG

Low voltage equipment

Electromagnetic compatibility

Your telephone carries the CE mark of approval.

Ident. No. 535 257

Subject to modifications.

Printed in Germany

0001

Der Umwelt zuliebe - 100% Altpapier

AGFEO GmbH & Co. KG

Gaswerkstr. 8

D-33647 Bielefeld

Internet: http://www.agfeo.de

Agfeo AC 14 Phonie Operation Manual

communication with a system

Vanity plus

Operating Manual

Vanity plus the new kind of operation

Table of Contents

Introduction

I

Set up S

Operation

O

Programming

P

Appendix A

Key words K

Safety Instructions

Important information about using analog terminals

CTI - Computer Aided Telephony

I

Pictograms and Keys

The LEDs of the AC 14

Set up

Scope of delivery

S

S

S

Telephoning

O

Answering calls

O

Transferring a call

O

Knocking prevention

Automatic dialling - Connect without dialling

Busy on Busy

O

Tracing – Identifying malicious callers

Remote control (switch box)

Follow me (Diversion from)

Picking up calls

O

Conference

Least Cost Routing (LCR) Cost optimised telephoning

O

Night service

Parking an external call

O

Room monitoring

Refer back / Brokerage

O

Callback (Knocking)

Do not disturb

Lock (dialling lock) – Direct call (baby call)

O

Phonebook - Saving and dialling phone numbers

O

Timer (timing control with weekly profile)

Transmitting your phone number

Diversion – diverting calls to another telephone

O

Connection costs

O

O

Forwarding (internal)

Programming the telecommunications system

Programming the telecommunications system with a PC

P

Remote configuration – Remote Service

Programming the telecommunications system with a telephone

P

Saving multiple subscriber numbers

Defining ringing assignment

P

Setting the rhythm for external calls

P

Programming access to the ISDN network

Defining authorisation

P

Programming regional numbers (free range)

Programming barred numbers

**Vanity plus the new kind of operation**