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PD41 | PD42

Commercial Printer

User’s Manual

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave.W.

Everett, WA 98203

U.S.A.

www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

© 2009-2010 by Intermec Technologies Corporation. All rights reserved.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, i-gistics, INCA (under license),

Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work, RoutePower,

Sabre, ScanPlus, ShopScan, Smart Mobile Computing, SmartSystems, TE 2000, Trakker Antares, and Vista Powered are either trademarks or registered trademarks of Intermec Technologies

Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patents pending.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit

(www.openssl.org).

This product includes cryptographic software written by Eric Young ([email protected]).

ii PD41 and PD42 Commercial Printer User’s Manual

Document Change Record

This page records changes to this document.

Version

Number Date

002 11/2010

Description of Change

• Added methods to verify a USB mass storage device is supported by the printer.

• Expanded the Upgrading Firmware procedure.

PD41 and PD42 Commercial Printer User’s Manual iii

iv PD41 and PD42 Commercial Printer User’s Manual

Contents

Contents

Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Web Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Service Location Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Who Should Read This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

1

Using the Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Learning About the Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

What’s New?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Identifying the Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Selecting the Printer Command Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Understanding the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Understanding the Print Button and LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . 6

Understanding the PD42 Screen and Soft Keys . . . . . . . . . . . . . . . . . . . . . . 7

Understanding Printer States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Loading Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Loading Media for Tear-Off Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Loading Media for Peel-Off (Self-Strip) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Loading Thermal Transfer Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Printing a Test Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Creating and Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

2

Connecting the Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Connecting the Printer to Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Connecting the Printer to a PC Through the USB Device Port . . . . . . . . . . . . . . . 22

Connecting the Printer to a PC Through the Serial Port . . . . . . . . . . . . . . . . . . . . . 22

Connecting the Printer to a PC Through the IEEE 1284 Port . . . . . . . . . . . . . . . . 23

Connecting the Printer to Your Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Setting Up Ethernet Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Manually Configuring IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

PD41 and PD42 Commercial Printer User’s Manual v

vi

Contents

Setting Up 802.11 Radio Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Configuring 802.11 Wireless Security Using IPL . . . . . . . . . . . . . . . . . . . . 29

Configuring 802.11 Wireless Security Using Fingerprint . . . . . . . . . . . . 32

Connecting Peripherals to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using a USB Mass Storage Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting a Keyboard to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Connecting a Bar Code Scanner to the USB Host Port. . . . . . . . . . . . . . . . . . . . . . . 37

Connecting a USB Hub to the USB Host Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

3

Configuring the Printer

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Configuring the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the PD42 Printer from the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Configuring the Printer From the Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Configuring Communications Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring Media Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Configuring Print Engine Settings (Fingerprint only) . . . . . . . . . . . . . . . 44

Configuring Web Shell Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Configuring Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Configuring General Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Configuring Mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring TCP/IP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring the Network Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring Avalanche Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Configuring Wireless LAN Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Configuring 802.1x Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Configuring SmartSystems Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring the Printer Using PrintSet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Configuring the Printer Using Commands Sent From Your PC . . . . . . . . . . . . . . 57

Configuring the Printer Using SmartSystems Foundation . . . . . . . . . . . . . . . . . . . 57

Choosing an Ethernet or Wireless Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using the PD42 Screen to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Printer Commands to Choose the Network Type . . . . . . . . . . . . . . . . . . . . . 58

Upgrading the Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Downloading Fonts and Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

PD41 and PD42 Commercial Printer User’s Manual

Contents

4

Troubleshooting and Maintaining the Printer

. . . . . . . . . . . . . . . . . . . . . . 65

Troubleshooting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Contacting Product Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Understanding Error Messages on the PD42 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Troubleshooting Printer Problems and Finding Solutions . . . . . . . . . . . . . . . . . . . 69

Troubleshooting Communication Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using the Line Analyzer in Fingerprint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Using Dump Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Using Testmode and Extended Testmode to Troubleshoot. . . . . . . . . . . . . . . . . . . 74

Using Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Using Extended Testmode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Adjusting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Preventing Ribbon Wrinkling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Clearing Media Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Adjusting the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Adjusting Printhead Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Adjusting Printhead Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Adjusting Printhead Dot Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Adjusting the Label Stop Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Maintaining the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Cleaning the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Cleaning the Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Cleaning the Exterior of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90

A

Specifications

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Interfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

RS-232 Serial Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

USB Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

USB Host Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Ethernet Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Parallel IEEE 1284 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Accessories for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

PD41 and PD42 Commercial Printer User’s Manual vii

Contents

B

Default Settings

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

IPL Default Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110

Fingerprint Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

ESim Default Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

C

Fingerprint, IPL, and ESim Setup Menus

. . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Fingerprint Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Fingerprint Ser-Com, UART1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Fingerprint Net-Com, NET1 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Fingerprint Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Fingerprint Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Fingerprint Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Fingerprint Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Fingerprint Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Fingerprint Print Defs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

IPL Setup Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

IPL Ser-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

IPL COM Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123

IPL Network Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

IPL Test/Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

IPL Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

IPL Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .125

ESim Setup Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ESim Serial-Com Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ESim Net-Com, NET1 Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ESim Com Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

ESim Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

ESim Feedadjust Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

ESim Media Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

ESim Print Defs Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128

ESim Charset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

ESim Date Time Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .129

D

Advanced Configuration

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Printer File System (Fingerprint) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Device Tree Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Devices and Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

viii PD41 and PD42 Commercial Printer User’s Manual

Contents

Customing the Printer Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Web Style Guide Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

Content of a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Required Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

Optional Environment Variables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

x-www-url-Encoding Syntax Rules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Memory and Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Creating a Web Style Guide File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

I

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

PD41 and PD42 Commercial Printer User’s Manual ix

Contents x PD41 and PD42 Commercial Printer User’s Manual

Before You Begin

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Information

Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

This section explains how to identify and understand dangers, warnings, cautions, and notes that are in this document. You may also see icons that tell you when to follow ESD procedures and when to take special precautions for handling optical parts.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com

and click Support >

Returns and Repairs > Warranty .

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

PD41 and PD42 Commercial Printer User’s Manual xi


Web Support

Visit the Intermec web site at www.intermec.com

to download our current manuals (in PDF).

Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com

and click Support > Knowledge Central to review technical information or to request technical support for your

Intermec product.

Telephone Support

In the U.S.A. and Canada, call 1-800-755-5505 .

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the

Intermec web site, click About Us > Contact Us .

Service Location Support

For the most current listing of service locations, go to www.intermec.com

and click Support > Returns and Repairs >

Repair Locations.

For technical support in South Korea, use the after service locations listed below:

AWOO Systems

102-1304 SK Ventium

522 Dangjung-dong

Gunpo-si, Gyeonggi-do Korea, South 435-776

Contact: Mr. Sinbum Kang

Telephone: +82-31-436-1191

E-mail: [email protected]

IN Information System PTD LTD

6th Floor

Daegu Venture Center Bldg 95

Shinchun 3 Dong

Donggu, Daegu City, Korea

E-mail: [email protected]

or [email protected]

Who Should Read This Manual

This user’s guide is written for the person who is responsible for installing, configuring, and maintaining the PD41 or PD42 printer. xii PD41 and PD42 Commercial Printer User’s Manual


This user’s guide provides you with information about the features of the printer, and how to install, configure, operate, maintain, and troubleshoot it.

Before you work with the printer, you should be familiar with your network and general networking terms, such as IP address.

Related Documents

The Intermec web site at www.intermec.com

contains our documents (as .pdf files) that you can download for free.

To download documents

1 Visit the Intermec web site at www.intermec.com

.

2 Click the Products tab.

3 Using the Products menu, navigate to your product page. For example, to find the CN3 computer product page, click

Computers > Handheld Computers > CN3 .

4 Click the Manuals tab.

5 If your product does not have its own product page, click Support

> Manuals . Use the Product Category field, the Product Family field, and the Product field to help you locate the documentation for your product.

PD41 and PD42 Commercial Printer User’s Manual xiii

Before You Begin xiv PD41 and PD42 Commercial Printer User’s Manual

1

Using the Printer

In this chapter, you will find these sections:

• Learning About the Printers

• Loading Media

• Loading Thermal Transfer Ribbon

• Printing a Test Label

• Creating and Printing Labels

1

2

Chapter 1 — Using the Printer

Learning About the Printers

The PD41 and PD42 Commercial Printers are dependable and versatile printers suitable for medium-duty applications in manufacturing, transportation, and warehousing environments.

With all-metal chassis and covers, proven printing mechanics and powerful electronics, they provide the sturdiness and performance your business depends on. The PD42 features an intuitive user interface with a large graphical screen and programmable buttons.

Throughout this manual, both models of the printer are referred to as

“printer” unless the information is specific to one model.

What’s New?

This version of the user’s manual includes information to support these features:

• Verify a USB mass storage device is supported by the printer.

• Using a USB mass storage device to upgrade firmware.

Identifying the Parts of the Printer

Use this section to familiarize yourself with the parts of the PD41 and

PD42 printers.

Control LEDs (4)

Print button

Media cover

Front View of the PD41 Printer



Display

Soft keys (5)

Control LEDs (4)

Print button

Media cover

Front View of the PD42 Printer

USB host port

USB port

Wireless 802.11 port

Ethernet RJ-45

RS-232 serial port

IEEE 1284 parallel port

CompactFlash

Power On/Off switch

AC power cord socket

Rear View of the PD41 and PD42 Printers

Selecting the Printer Command Language

The PD41 and PD42 printers come loaded with five different printer command languages. On the PD42 printer, you select the command language the first time you power up the printer. For more information see the following procedure.

PD41 and PD42 Commercial Printer User’s Manual 3


The PD41 printer always starts up using the Fingerprint printer language because it does not have a screen to select the command language. You will need to use the printer home page or PrintSet to choose a printer command language. For help, see “Configuring the

Printer From the Home Page” on page 42 or “Configuring the

Printer Using PrintSet” on page 56 .

The language you select automatically runs each time you turn on your printer. The printer language you choose affects the functionality of the printer and how you interact with it.

Printer Command Language Descriptions

Command

Language

Fingerprint

IPL

ZSim

DSim

ESim

Description

Intermec Fingerprint is a BASIC-inspired programming language that lets you design label formats and write custom printer application software.

Intermec Printer Language (IPL) is an easy-to-use programming language that lets you design, download, and modify formats.

ZSim is a Zebra™ interpreter program that interprets ZPL

II or later programs. To set up, configure, and use ZSim, see the ZSim User’s Guide .

DSim is a Datamax™ simulation program that runs

Datamax programs. To set up, configure, and use DSim, see the DSim User’s Guide .

ESim is a built-in protocol for use with Intermec bar code label printer. To set up, configure, and use ESim, see the

ESim Programmer’s Reference Manual .

To select the printer command language on the PD42 printer

• Press the soft key that corresponds to the printer language you want to run on your printer.

4 PD41 and PD42 Commercial Printer User’s Manual


Choose command language

FP IPL ZSIM DSIM ESIM

PD42 Startup Screen: This screen appears the first time you turn on the

PD42.

Once your printer is running a particular printer language, you can change the printer language from the Setup menu.

To change the printer command language from the PD42 Setup menu

1 Press the Setup ( ) button.

2 Press until you see PRINT DEFS and then press .

3 Press until you see CMD LANGUAGE and then press .

4 Press until you reach the command language you want to use, and then press .

5 Press ( ) to exit the Setup menu.

You can also use the printer home page or PrintSet to choose a printer command language. For help, see “Configuring the Printer From the Home Page” on page 42 or “Configuring the Printer Using

PrintSet” on page 56 .

Understanding the Front Panel

The PD41 control panel consists of one button and four LEDs. The

PD42 control panel consists of one button, four LEDs, a screen, and five soft keys. Use the next two sections to understand how to use the front panel on each printer.



Understanding the Print Button and LEDs

The blue button on the front panel is the Print button. The main function of the Print button is to feed media and pause print jobs.

When the printer is in a different state such as Testmode, the Print button performs other functions. For more information, see

“Understanding Printer States” on page 9 . There are four LEDs surrounding the Print button.

6

The Print Button and Four Surrounding LEDs

The four LEDs can be on, off, or flashing depending on the state of the printer.

Understanding the Printer LEDs

Symbol LED

Power

‘

Ready/Data

Error

Color

Green

Green

Flashing green

Solid or flashing red

Description

The printer is powered on.

The printer is ready to receive data.

The printer is transferring data.

There is an error condition with the printer. Most causes of an error condition are hardware related. For help, see “Printer Problems and

Possible Solutions” on page 69 .



Understanding the Printer LEDs (continued)

Symbol LED Color

Ready-to-Work™ Blue

Flashing blue

Off

Description

Turns on when the printer is operational.

The printer is not fully operational because:

• the printer is waiting for an IP address.

• an error condition has occurred.

• the printer is in Testmode or

Extended Testmode. For more information, see “Using

Testmode and Extended

Testmode to Troubleshoot” on page 74 .

The printer is in Setup or Info mode.

The printhead temperature is too high.

Understanding the PD42 Screen and Soft Keys

The PD42 screen communicates detailed information about the current state of the printer. The printer can tell you if a specific error has occurred or if it is waiting for input from you.

Fingerprint

10.6.0

The PD42 Screen and Soft Keys



Below the display screen, there are five buttons that act as “soft keys.”

The function of the buttons depends on the state of the printer. The function of the button is indicated with a small icon in the screen right above the associated button.

Understanding the Soft Key Functions

Soft Key

F1 to F5

Function

The function of these keys is defined by the Fingerprint application.

Enters or exits Setup mode.

Pauses the printer.

Feeds out media.

Performs a testfeed.

Enters or exits Information mode.

Moves to the left or the previous option.

Moves to the right or the next option.

Moves up a level in the menu system.

Applies a setting or selects a command.

Allows you to edit a value.

Decreases the selected number.

Increases the selected number.

Exits or cancels editing, test mode, and dump mode.

Continue.

Saves to file.



Note: If the printer is running a Fingerprint application, access to

Setup mode is controlled by the application.

Understanding Printer States

The printers can enter various states which indicate the current mode of operation.

PD41 and PD42 Printer States

State Explanation

PUP

Power off

Idle

Power-UP (starting up)

The printer is turned off.

The printer is operational and is waiting for print jobs.

Running application The printer is running a Fingerprint application.

Setup mode (PD42 only) You can access Setup mode through the soft keys associated with the screen. Use Setup mode to change some of the printer settings.

Information mode

(i-mode)

(PD42 only) You can access Information mode from the soft keys when the printer is idle. In

Information mode, the printer cycles through some of the interface settings in 5 second intervals.

Printing The printer is printing labels.

Printing (wait for LTS) The printer is waiting for the label taken sensor to indicate that a label has been taken.

Paused The printer is paused during a print job.

Testmode The printer is in Testmode. For more information, see “Using Testmode” on page 74 .

Extended Testmode The printer is in Extended Testmode. For more information, see “Using Extended Testmode” on page 75 .

Dumpmode The printer is in Dumpmode, which means it is listening on all communication ports and prints incoming characters.

Upgrading

Error

Firmware is being upgraded.

The printer is in an error state.



The state of the printer also determines the functions and icons that are active in the screen.

Fingerprint

10.2.0

Idle

Running application

Setup, navigation

F1 F2 F3 F4 F5

Setup, edit value i-mode

Printing

Paused

Testmode

Extended Testmode

Dumpmode

Upgrading

Active Soft Keys in Different Printer States



Loading Media

The printers can print on labels, tickets, tags, and continuous stock.

For more information on media types, media dimensions, and media specifications, see “Media Specifications” on page 98 .

Loading Media for Tear-Off Printing

Use this section to load media when you are manually tearing off labels against the tear bar on the printer. You can use these types of media for tear-off printing:

• Non-adhesive continuous stock

• Self-adhesive continuous stock with liner

• Self-adhesive labels with liner

• Tickets with gaps, with or without perforations

• Tickets with black marks, with or without perforations

To load media for tear-off printing

1 Open the media cover.

2 Pull out the printhead lever and turn it counterclockwise. Lift up on the label feed guide.



3 Load a media roll onto the media supply hub. Be sure to push the roll all the way against the inner wall of the printer and adjust the edge guide.

4 Route the media through the print mechanism.

5 If you are using fanfold media, load it through the external media slot at the rear of the printer and route it the same way as you would a media roll.

6 Reset the label feed guide and the printhead lever.

7 Close the media cover.

8 Press the Print button to advance the media. If you are switching to a new type of media, you must run a Testfeed ( ) to calibrate the sensors on the printer.

Loading Media for Peel-Off (Self-Strip) Printing

Use the procedure in this section when you are using self-adhesive labels that are separated from the liner immediately after printing.

Peel-off printing is also called self-strip printing. With peel-off printing, you use the label taken sensor to sense when a label has been removed. After a label is removed, the sensor lets the printer know it is okay to print another label. Peel-off printing only supports selfadhesive labels with a liner.



You can also use this procedure to load media for batch takeup. For batch takeup, both the label and liner are rewound and the label taken sensor is not used.

Peel-off printing and batch takeup printing require you to install the internal rewinder kit. For more information on the internal rewinder kit, see “Accessories for the Printer” on page 107 .

To load media for peel-off printing

1 Remove the thumbscrew that attaches the front cover and remove it.



2 Open the media cover, pull out the printhead lever and turn it counterclockwise. Lift up on the label feed guide.

3 Load a media roll onto the media supply hub. Be sure to push the roll all the way against the inner wall of the printer and adjust the edge guide.

14

4 Route the media through the print mechanism and back into the media compartment.



5 Wrap the liner around the internal rewinder takeup roll and lock it in place.

6 Reset the label feed guide and the printhead lever.



7 Reattach the front cover and secure with the thumbscrew.

8 Push in on the lower part of the label taken sensor and bring it out to a fully horizontal position.

9 Close the media cover.

10 Press the Print button to advance the media.

Loading Thermal Transfer Ribbon

Thermal transfer printing gives you a durable printout that is less vulnerable to chemicals, heat, sunlight and so on than direct thermal printing. Make sure you select a ribbon type that matches the media you are using and configure the printer for thermal transfer paper.

The printer supports thermal transfer ribbon rolls with the ink-coated side facing either inward or outward. To determine which type of ribbon you have, use a pen or other sharp object to scratch through the ribbon against a piece of paper. If you see a mark on the paper, your ribbon is wound ink out.



= Ink in

= Ink out

Determining Whether Your Ribbon is Wound Ink In or Ink Out

To load thermal transfer ribbon


2 Pull out the printhead lever and turn it counterclockwise.



3 Slide the ribbon roll onto the ribbon hub closest to the media roll holder and slide the empty ribbon core onto the hub closest to the front of the printer.

4 For ink out ribbon (—): route the ribbon around the printhead and set the ink position lever to the left.

18

5 For ink in ribbon(---): route the ribbon around the printhead and set the ink position lever to the right.



6 Load media in the printer For help, see “Loading Media for Tear-

Off Printing” on page 11 or “Loading Media for Peel-Off

(Self-Strip) Printing” on page 12 .

7 Press the Print button to advance the media.

Printing a Test Label

To verify that the printer is fully functional and to obtain the current configuration, you can print the test labels. The test labels contain hardware and software configuration information.

To print a set of test labels

1 Turn off the printer.

2 Load media and ribbon (if necessary). For help see, “Loading

Media” on page 11 and “Loading Thermal Transfer Ribbon” on page 16 . Make sure the printhead is down.

3 Press and hold the Print button.

4 Continue to keep the Print button pressed down and turn on the

Power switch. After approximately ten seconds, the printer screen lights up, runs a media setup routine, enters Testmode, and three of the LEDs start to flash one at a time (green, red, and then blue).

5 Continue to press the Print button until the printer starts cycling through the selectable media types: gap, mark and continuous.

6 Select your media type by releasing the Print button when your type of media appears on the screen.

SELECT MEDIA

MARK

SELECT MEDIA

GAP

SELECT MEDIA

CONTINUOUS



The printer prints several test labels containing hardware, setup, and network information and then enters Dump mode.

7 Press the Print button once or press the cancel soft key ( ) to exit Dump mode.

Creating and Printing Labels

The easiest way to create and print labels, is to use the label design software LabelShop®. You can download LabelShop from the

PrinterCompanion CD that shipped with your printer or you can download it from the Downloads page for your printer on www.intermec.com

.

You can also use Fingerprint and IPL to create and print labels. For more information, see either the Intermec Fingerprint Command

Reference Manual or the IPL Command Reference Manual .


Connecting the Printer

Use this chapter to understand how to connect the printer to your PC or your network. This chapter contains these sections:

• Connecting the Printer to Your PC

• Connecting the Printer to Your Network

• Connecting Peripherals to the USB Host Port

21

Chapter 2 — Connecting the Printer

Connecting the Printer to Your PC

You can easily connect the PD41 or PD42 commercial printer to your

PC using one of these ports:

• USB device port

• RS-232 serial interface port

• IEEE 1284 communications port (optional)

Note: You cannot use the USB device port and IEEE 1284 port at the same time. To select the active interface, go to Setup mode > COM: >

Interface .

Connecting the Printer to a PC Through the USB Device Port

Intermec recommends that you only connect one printer to each PC, either directly, or through a hub. To connect the printer to a PC through the USB device port, you need:

• USB Type B to USB Type A cable

• Intermec InterDriver® software

The USB cable you need is included in the shipping box with the printer. The InterDriver printer driver is available on the

PrinterCompanion CD that ships with the printer. To make sure you have the latest version of InterDriver, you may want to go to the downloads page for the printer on www.intermec.com

.

To connect the printer to a PC through the USB port

1 Download and install the InterDriver software on your PC.

2 Connect the USB cable to the Type B connector on the back of the printer and connect the other end to your PC.

You do not need to set up any parameters for USB communications.

Connecting the Printer to a PC Through the Serial Port

The serial communication parameters control the communication between the printer and the connected PC on the serial port, referred to as “uart1:” on the printer.



Make sure the serial port settings on the printer match the settings on the connected device. The default serial communication settings on the printer are: 9600 baud rate, 8 data bits, no parity, 1 stop bit and no flow control.

You can use a serial connection to communicate with your PC and run PrintSet, LabelShop, or InterDriver. You can also use the serial port to send commands directly to the printer through a terminal connection, for instance with Telnet.

To connect the printer to a PC through the serial port, you need:

• DB9 to DB9 RS-232 cable (P/N 1-974024-018)

To connect the printer to a PC through the serial port

1 Connect one end of the RS-232 cable to the back of the printer and connect the other end of the cable to a serial COM port on the PC.

2 If necessary, change the PC serial port configuration to match your printer.

Connecting the Printer to a PC Through the IEEE 1284 Port

You can use the parallel connection with LabelShop or the Intermec

InterDriver. The parallel port supports Universal Plug and Play

(UPnP) and additional status reporting through IEEE 1284 nibble ID mode.

If you are using a parallel port to communicate with the printer, you need:

• an IEEE 1284 interface adapter installed in the printer.

• a parallel cable to run between the printer and the PC.

If you did not have the parallel interface installed at the factory, you can install the field installable option (P/N 1-971164-800) in the optional I/O board port of your printer. You can purchase a parallel cable from Intermec (P/N 1-974022-018) or from your local computer store.

To connect your printer to a PC parallel port

• Connect the IEEE 1284 cable connector to the interface adapter port on the back of the printer and connect the other end of the cable into a parallel port on the PC.



Connecting the Printer to Your Network

Using either the integrated Ethernet or the optional 802.11 wireless network interface provides features such as security, FTP server, web server, and Alert handling.

Setting Up Ethernet Communications

Use the Ethernet port to set up the PD41 or PD42 as a network printer. The printer is set to automatically retrieve an IP number from the network (DHCP) once it is turned on. You can use the network connection either with LabelShop or the Intermec InterDriver. You can also use it to directly send commands to the printer through a terminal connection (Telnet), or you can send instructions via FTP.

For terminal connections, it utilizes the Raw TCP protocol through port 9100.

To connect the printer to your Ethernet network

1 Connect the Ethernet cable to the Ethernet port in the rear of the printer and connect the other end to your network.

2 Turn the printer on. Wait for the blue Ready-to-Work LED to stop blinking, and for the message “IP configuration error” to disappear from the screen.

3 Enter Information mode by pressing ( ) to obtain the IP address of your printer.

Information mode cycles through the interfaces installed on the printer in five-second intervals and displays them on the screen.

The IP address is displayed under net1: in Fingerprint and net in

IPL.

4 On your PC, enter the IP address of the printer in the address field of your web browser (for example http://10.200.27.94) and press

Enter .



Entering the IP address brings up the home page of the printer, where you can check and modify printer settings.

5 You will be prompted to enter a login name and a password. By default, the login name is admin and the password is pass .

For more information on using the web page to configure the printer, see “Configuring the Printer From the Home Page” on page 42 .

If your network does not assign IP numbers automatically, or the

Ready-to-Work indicator is flashing to indicate a network error, you can use PrintSet (available on the PrinterCompanion CD or as a download from www.intermec.com

) to correct the network settings.

Manually Configuring IP Settings

You can configure the IP settings of your printer by sending

Fingerprint or IPL commands through a serial connection. After you configure the IP settings, you can disconnect the printer from your PC and communicate with the printer using 802.11 communications.



To configure the IP settings serially using Fingerprint

1 Connect the printer to your PC using a serial cable. For help, see

“Connecting the Printer to a PC Through the Serial Port” on page 22 .

2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server: setup "network,IP selection,manual" setup "network,IP address, xxx.xxx.xxx.xxx

" setup "network,netmask, xxx.xxx.xxx.xxx

" setup "network,default router, xxx.xxx.xxx.xxx

" setup "network,nameserver, xxx.xxx.xxx.xxx

" where xxx is a number from 0 to 255.

3 Disconnect the printer from the PC.


Enter.

The home page of the printer appears.

To configure the IP settings serially using IPL



2 Send the following commands to permanently assign the IP address, subnet mask, default router, and name server:

<SI>n n [, m1 [, m2 ]] where: n is the IP address of the printer in the format n.n.n.n

, where n is a number from 0 to 255.

,m1 is the subnet mask address in the format n.n.n.n


,m2 is the router address in the format n.n.n.n


Note: You must specify at least two of the three parameters for the command to take effect.



3 Disconnect the printer from the PC.


Enter.

The home page of the printer appears.

Setting Up 802.11 Radio Communications

The printer can have an internal 802.11 b/g radio to transfer and receive data using wireless communications. This user’s guide assumes that you have already set up your wireless communications network including your access points. The following procedures include information on setting up wireless security for both IPL and

Fingerprint.

The printer supports these authentication modes: none, WEP, WPA

Personal and Enterprise mode (802.1x authentication), WPA2

Personal and Enterprise mode (802.1x authentication).

Note: WPA and WPA2 Enterprise mode and dynamic WEP currently support PEAP, TTLS, LEAP, and EAP-Fast.

To set up the printer to work in your wireless network, you need these items:

• Serial cable (P/N 1-974024-018)

• Host PC running Windows or Linux

• PrintSet. You can download PrintSet from the Downloads page for your printer on www.intermec.com

or you can download it from the PrinterCompanion CD that shipped with your printer.

• (optional) Serial port software such as HyperTerminal®

To set up the printer for wireless communications using PrintSet

1 Download and install PrintSet on your PC.

2 Connect one end of the serial cable to the back of the printer and connect the other end of the cable to a serial COM port on the PC.



3 If necessary, change the PC serial port configuration to match your printer:

Parameter

Baud rate

Data bits

Parity

Stop bits

Default Setting

9600

8

None

1

4 Start PrintSet on your PC.

5 In the General Tasks box, click Add Printer and step through the screens of the Add Printer Wizard until you have successfully added your printer.

6 In the Printer Tasks box, click Wireless Setup Wizard and step through the screens to set up wireless network and security parameters.

To set up the printer for wireless communications using

HyperTerminal

1 Connect one end of the serial cable to the back of the printer and connect the other end of the cable to a serial COM port on the PC.

2 On your PC, open HyperTerminal and set these serial port parameters:

Parameter

Baud rate

Data bits

Parity

Stop bits

Default Setting

9600

8

None

1

28

.

3 From the host PC, check the wireless settings. For help, see

“Manually Configuring IP Settings” on page 25 .

If you are using IPL, send these commands to the printer:

<STX><SI>wt,SSID<ETX>

<STX><SI>wt,WEP<ETX>



<STX><SI>wt,WEP1<ETX>

<STX><SI>wt,PAC<ETX>

<STX><SI>wt,ACQUIRE_PAC<ETX>




<STX><SI>wt,AUTH<ETX>

<STX><SI>wt,WPA<ETX>

<STX><SI>wt,WPA2<ETX>

<STX><SI>wt,WPA_PSK<ETX>

<STX><SI>wt,ROAM<ETX>

<STX><SI>wt,CHANNEL<ETX>

<STX><SI>wt,AP_MAC<ETX>

<STX><SI>wt,SIGNAL<ETX>

<STX><SI>wt,SPEED<ETX>

<STX><SI>wt,ACTIVE<ETX>

If you are using Fingerprint, send this command to the printer: setup write "wlan","uart1:" setup write "8021x","uart1:"

4 Set up the printer to use the correct SSID and authentication modes. For help, see the next section, Configuring 802.11

Wireless Security Using IPL or “Configuring 802.11 Wireless

Security Using Fingerprint” on page 32 .

5 If you are going to use certificates for validation, transfer the certificate to the printer. The printer can accept .pfx, .pem, and

.der certificates.

6 Verify that the printer is connected to the access point and make sure it has an IP address allocated to it.

Use the following sections to set most of your wireless communication settings. For help with additional commands and information, see either the Intermec Fingerprint Command Reference

Manual or the IPL Command Reference Manual . You can download both documents from the Intermec web site at www.intermec.com

.

Configuring 802.11 Wireless Security Using IPL

Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL.



To configure the printer to use WEP authentication

1 Send the following commands to login as an admin and set the

SSID:

<STX><ESC>.x,su -p pass admin<ETX>

<STX><SI>ws,SSID, xxxxx <ETX> where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.

Note: The default password for logging in as an admin is “pass.” If you have changed the password, you will need to use your password instead of “pass.”

2 Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 1234 and enables WEP key 1.

<STX><SI>ws,WEP1, 0x0001020304<ETX>

<STX><SI>ws,.WEP_KEY,1<ETX>

3 Send the following command to activate the settings.

<STX><SI>ws,ACTIVE,1<ETX>

To configure the printer to use WPA-PSK or WPA2-PSK mode


SSID:


<STX><SI>ws,SSID, xxxxx <ETX> where xxxxx can be from 0 to 32 alphanumeric characters

2 Send one of the following commands to turn on WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key:

<STX><SI>ws,WPA,ON<ETX>

<STX><SI>ws,WPA2,ON<ETX>

<STX><SI>ws,WPA_PSK, xxxxxxxxxx <ETX> where xxxxxxxxxx is a value between 8 and 64 characters.

3 Send the following command to activate the settings:




To configure the printer to use WPA or WPA2 Enterprise mode


SSID:


<STX><SI>ws,SSID, xxxxx <ETX> where xxxxx can be from 0 to 32 alphanumeric characters.


2 Send one of the following commands to enable WPA-802.1x or

WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value:

<STX><SI>ws,WPA,ON<ETX>

<STX><SI>ws,WPA2,ON<ETX>

<STX><SI>ws,WPA_PSK, <ETX>

3 Send these commands to configure the EAP_TYPE:

<STX><SI>ws,EAP_TYPE, xxxx <ETX> where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.

<STX><SI>ws,.EAP_USER, xxxx <ETX>

<STX><SI>ws,.EAP_PASS, xxxx <ETX> where xxxx is the unique username and the unique password for this protocol.

4 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands. The PAC setting specifies the PAC file to use for EAP-

FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set

ACQUIRE_PAC to on or off.

• Send the following command to set PAC to use /tmp/my.pac with a pass phrase of “verysecret”:

<STX><SI>ws,PAC,/tmp/my.pac @verysecret<ETX>

• Send the following command to set ACQUIRE_PAC to on:

<STX><SI>ws,ACQUIRE_PAC,ON<ETX>



5 If you are using TTLS, you may need to send this command to set the TTLS outer name:

<STX><SI>ws,TTLS_USER, xxxx <ETX> where xxxx is the outer name.

6 If you are using certificates for validation, here are some commands you may need to use.

• Send the following commands to set a certificate and enable validation:

<STX><SI>ws,CA_CERT, c:/testCA.pfx

@ export <ETX>

<STX><SI>ws,VALIDATE,ON<ETX> where c:/testCA.pfx is the location and name of the certificate and export is the passphrase .

• Send the following commands to set a common name for server 1 and server 2:

<STX><SI>ws,.SERVER_CN1, xxxxxxxxxx <ETX>

<STX><SI>ws,.SERVER_CN2, xxxxxxxxxx <ETX> where xxxxxxxxxx can be a value from 0 to 64 characters .

• Send the following command to make sure your values match those used by the access point:

<STX><SI>wt,[variable name]<ETX>

All variables are returned with the exception of EAP_PASS which always returns “****” if configured and CA_CERT which transmits the name of the last certificate authority successfully installed. An additional read-only variable for the supplicant state, called STATE, is also returned.

• You may need to send the following command several times for the wireless station to connect:


Configuring 802.11 Wireless Security Using Fingerprint

Use the following procedures to configure 802.11 wireless security parameters on your printer using IPL.



To configure the printer to use WEP authentication


SSID: run"su -p pass admin" setup write "wlan","uart1:" setup "wlan","SSID","xxxxx" where xxxxx can be from 0 to 32 ASCII characters, not including the double quote.


2 Send the following commands to configure the WEP keys. The following example sets WEP key 1 to 1234 and enables WEP key 1.

setup "wlan","WEP1","0x0001020304" setup "wlan",".WEP_KEY","1" setup "wlan","ACTIVE","1" setup write "wlan","uart1:"

To configure the printer to use WPA-PSK or WPA2-PSK mode


SSID: run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID"," xxxxx " where xxxxx can be from 0 to 32 alphanumeric characters.

2 Send one of the following WPA/WPA2 ON commands to turn on

WPA or WPA2 authentication. Send the WPA-PSK or WPA2-PSK command to set a pre-shared key: setup "wlan","WPA","ON" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK"," xxxxxxxxxx " setup "wlan","ACTIVE","1" setup write "wlan","uart1:" where xxxxxxxxxx is a value between 8 and 64 characters.



To configure the Printer to use WPA or WPA2 Enterprise mode


SSID: run"su-p pass admin" setup write "wlan","uart1:" setup "wlan","SSID"," xxxxx " where xxxxx can be from 0 to 32 alphanumeric characters.

2 Send one of the following WPA/WPA2 ON commands to set up

WPA-802.1x or WPA2-802.1x authentication. You should also send the WPA_PSK command that does not contain a value: setup "wlan","WPA","ON" setup "wlan","WPA2","ON" setup "wlan","WPA_PSK","" setup write "wlan","uart1:"

• To view the 802.1x values, send this command: setup write "8021x","uart1:"

3 Send these commands to configure the EAP_TYPE: setup "8021x","EAP_TYPE"," xxxx " where xxxx can be OFF, LEAP, PEAP, TTLS, or EAP-FAST.

setup "8021x",".EAP_USER"," xxxx " setup "8021x","EAP_PASS"," xxxx " where xxxx is the unique username and the unique password for this protocol.

4 If you are using TTLS, you may need to send this command to set the TTLS outer name: setup "8021x","TTLS_USER"," xxxx " where xxxx is the outer name.

5 If you are using EAP-FAST, you can use PAC and ACQUIRE_PAC commands. The PAC setting specifies the PAC file to use for EAP-

FAST authentication. The ACQUIRE_PAC setting checks to see if automatic PAC file provisioning is enabled. You can set

ACQUIRE_PAC to on or off.

• Send the following command to set PAC to use /tmp/my.pac with a pass phrase of “verysecret”: setup "8021x","PAC","/tmp/my.pac @verysecret"



• Send the following command to set ACQUIRE_PAC to on: setup "8021x","ACQUIRE_PAC","ON"

6 If you are using certificates for validation, here are some commands you may need to use.

• Send the following commands to set a certificate and enable validation: setup "8021x","CA_CERT"," c:/test.pfx

@ export " setup "8021x","VALIDATE","ON" where c:/test.pfx is the location and name of the certificate and export is the passphrase.

• Send the following commands to set a common name for server 1 and server 2: setup "8021x",".SERVER_CN1"," xxxxxxxxxx" setup "8021x",".SERVER_CN2"," xxxxxxxxxx" where xxxxxxxxxx can be a value from 0 to 64 characters.

• Send the following command to make sure your values match those used by the access point: setup write "8021x","uart1:"

• You may need to send the following command several times for the wireless station to connect: setup "wlan","ACTIVE","1"<ETX>

Connecting Peripherals to the USB Host Port

You can connect these peripheral devices to the USB host interface port on the printer:

• USB mass storage device

• Keyboard

• Bar code scanner

• USB hub



Using a USB Mass Storage Device

You can use a USB mass storage device to store additional fonts and images for the printer. You can also use the device to upgrade your firmware. For more information on using the USB mass storage device to upgrade the printer, see “Upgrading the Firmware” on page 59 .

To verify the USB storage device is supported by your printer, insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears:

• USB memory stick connected

• USB memory stick not supported

If no status message appears when you insert the USB storage device, you can manually verify the USB storage device is supported using

HyperTerminal.

To verify the USB storage device is supported by your printer

1 Connect one end of your serial cable to your printer, and connect the other end to your PC.

2 On your PC, open HyperTerminal.

3 In HyperTerminal, use one of the following Fingerprint commands:

• Type DEVICES.

The list of devices your printer supports appears. If the USB storage device is supported, it appears as drive d: in this list.

• Type Run “cd d:” and press Enter.

Type Run “ls” and press Enter.

If the USB storage device is supported, the contents of the USB storage device appears.

Connecting a Keyboard to the USB Host Port

You can use an external USB keyboard to:

• input data in Fingerprint applications. Some applications may require more complex input from users than the simple push of a button.



• manage setup in Fingerprint, Direct Protocol, and IPL. In the installed keyboard layouts, the arrow keys on the keyboard are mapped to the up, down, right, and left functions in the Setup menu. The five function keys F1 to F5 correspond to the five soft keys on the front panel, starting from the left. The Enter key will have the same apply and select function.

The printer comes with four keyboard layouts installed (US, Swedish,

French, and German).

To change keyboard layout

1 Plug your USB-keyboard into the USB host connector in the back of the printer.

2 Turn the printer on.

3 Press Setup ( ).

4 Navigate to COM > USB KEYBOARD .

5 Choose a keyboard layout.

6 Exit Setup by pressing ( ).

Fingerprint users can create their own custom keyboard layouts. For help, see the Fingerprint Command Reference Manual .

Connecting a Bar Code Scanner to the USB Host Port

You can connect a bar code scanner of HID (Human Interface Device) type to the printer. The scanner will send data to the “usbhost:” device in the same way as a USB keyboard. You can then use this data in a

Fingerprint application.

The keyboard layout you choose in setup (see previous procedure) applies for connected scanners too.

Note: You can only use a bar code scanner with printers that are running Fingerprint firmware.



Connecting a USB Hub to the USB Host Port

You can connect a USB hub to the printer so that you can connect several USB devices to the printer at the same time.

Note: If the USB hub is not powered, you can only connect one USB mass storage device and one HID (keyboard or scanner) peripheral to the USB hub at a time. If the USB hub is powered, you can connect multiple USB mass storage devices and multiple HID peripherals at once.


Configuring the Printer

Use this chapter to understand how to configure the printer, upgrade firmware, and download fonts and graphics. This chapter contains these sections:

• Configuring the Printer

• Upgrading the Firmware

• Downloading Fonts and Graphics

39

Chapter 3 — Configuring the Printer

Configuring the Printer

You can change the configuration settings of your printer:

• directly from the screen.

• from the printer home page.

• using PrintSet.

• using commands sent from your PC.

• using SmartSystems Foundation.

Configuring the PD42 Printer from the Screen

To configure the PD42 printer from the screen, you need to enter

Setup mode.

To enter Setup mode

• Press the button.

While in Setup mode, use the soft keys to navigate. For help using the soft keys, see “Understanding the PD42 Screen and Soft Keys” on page 7 .

Use the following illustrations to understand the Setup menu. The main nodes of the setup tree are organized in a loop. You can view detailed illustrations of each menu in Appendix C “Fingerprint, IPL, and ESim Setup Menus” on page 119 . Each main node branches out to a number of sub-nodes. At startup, the firmware determines if optional equipment such as a cutter or an interface board is installed in the printer, and these are added to the Setup tree.



Starting point

SETUP:

NET-COM, NET1

SETUP:

SER-COM, UART1

SETUP:

COM

SETUP:

PRINT DEFS

SETUP:

MEDIA

SETUP:

FEEDADJ

SETUP:

EMULATION

The Main Nodes of the Setup Menu in Fingerprint

Starting point

SETUP:

SER-COM

SETUP:

COM

SETUP:

NETWORK

SETUP:

CONFIGURATION

SETUP:

NETWORK

SETUP:

MEDIA

SETUP:

TEST/SERVICE

The Main Nodes of the Setup Menu in IPL



Starting point

SETUP:

NET-COM, NET1

SETUP:

SERIAL-COM

SETUP:

DATE TIME

SETUP:

COM

SETUP:

CHARSET

SETUP:

NETWORK

SETUP:

PRINT DEFS

SETUP:

MEDIA

The Main Nodes of the Setup Menu in ESim

SETUP:

FEEDADJ

Configuring the Printer From the Home Page

If you are using an Ethernet or 802.11 wireless connection, you can change configuration settings from the home page of the printer.

Note: You should have already connected your printer to your network and obtained an IP address. If not, see “Connecting the

Printer to Your Network” on page 24 .

To access the home page of the printer

1 Start your web browser.

2 In the address field, type the IP address of your printer and press

Enter . The home page of your printer appears.

The home page displays the assigned name, firmware version,

Active Command Set, MAC address, and IP address of your printer. The home page also displays the contents of the image buffer, as well as the status of the Ready-to-Work indicator.

3 Click Configuration .



4 Click the link for the settings you want to configure.

5 You will be prompted to enter a login name and a password. By default, the login name is admin and the password is pass .

Use the next sections to understand and configure the settings in each configuration page.

Configuring Communications Settings

Use the communications page to configure serial communications, the communications interface, and the keyboard layout.

To configure communications settings

1 Click Printer > Communication .

2 Choose the settings you want to change.

3 Click Submit Setup .

Configuring Media Settings

Use the media page to view and change media settings such as

XSTART position, media type, and contrast.

To configure media settings

1 Click Printer > Media .



2 Enter the correct information for the media you are using.


Configuring Print Engine Settings (Fingerprint only)

Use the print engine page to adjust the media feed direction (start and stop adjust positions) and print speed. The value of the head resistance is read-only and is measured by the firmware when the printer starts up.

To configure print engine settings

1 Click Printer > Print Engine .

2 Enter the correct information for the print engine.


Configuring Web Shell Settings

Use the Web Shell page to view and change test and default settings.

You can also use the Web Shell page to print test labels and change the command language.

To configure Web Shell settings

1 Click Printer > Web Shell .

2 Select the action you want to take or the setting you want to change.

• For the actions in the top of the screen, the printer performs the action and may prompt you to reboot the printer.

• For the settings in the bottom of the screen, select your desired settings and click Submit Setup . You will receive a message that reads “Application change will take effect at reboot.” You can choose to select Reboot or wait until you are done making other configuration changes.



Use the following table to understand the Web Shell settings.

Understanding the Web Shell Settings

Setting Description

Testfeed [value]

Ribbon Sensor

Default Setup

Reboot

Calibrates the label stop sensor performs a testfeed. Selecting this setting is equivalent to issuing the TESTFEED command on the printer.

Detects is the printer has run out of ribbon during printing.

Returns the printer to factory default settings.

Passwords, alerts, and the selected application are not changed.

Reboots the printer.

Print Test Label

Command Language

Prints the predefined test label you choose.

Sets the command language to Fingerprint,

Direct Protocol, IPL, ESim, ZSim, or DSim. You need to reboot the printer for the change to take effect.

Fingerprint Application Defines the application to run as the default on startup. You need to reboot the printer for the change to take effect.

Standard I/O Defines the port the printer listens to. You need to reboot the printer for the change to take effect.

Configuring Alerts

Use the Alerts page to view and change the printer alert settings.

To configure alerts

1 Click Printer > Alerts .

2 Change the alert settings:

• Choose Enabled or Disabled from the Setting list.

• Specify a Delay repeat in the text field.

• Select seconds or occurrences in the Delay Unit list.

• Enter a message in the Message text field.

3 Select the Notification method .



4 Click Submit Settings .

Use the following table to understand the Alert Settings.

Understanding the Alert Settings

Setting Description

Label Not Taken

(Fingerprint only)

Cutter Error

Head Lifted

Out of Ribbon

Pause Mode

Sent when the printed label is not taken from the printer. This setting applies to label and ticket media and requires an optional label taken sensor.

There was an error related to the label cutter.

A printer job was sent to the printer while the printhead was lifted.

You have thermal transfer ribbon selected and the printer is out of ribbon.

The printer is in Pause mode.

Setup Mode

Error Condition

(Fingerprint only)

The printer is in Setup mode.

An error has occurred in the Fingerprint application.

The error does not have to be critical to the print job for the printer to send this alert.

Application Break

(Fingerprint only)

Print Job Complete

(Fingerprint only)

A running Fingerprint application has been interrupted manually or because of an error.

The print job has been successfully completed.

Odometer Count 1 The amount of media printed has reached a preset amount, measured in meters or in number of labels.

The Delay repeat setting represents how often the alert message will be sent when the preset value is reached.

Notification Method The method used to send an alert message. You can choose from mail, SNMP-trap, or both.



Configuring General Network Settings

Use the General network page to view the printer name, change passwords, and set restrictions.

To configure general network settings

1 Click Network Admin > General .

2 View or update your settings.

Note: To enter a new password, you need to check the Set password check box.

3 Click Submit General settings .

Use the following table to understand the general network settings.

Understanding the General Network Settings

Setting

Printer Name

System Location

System Contact

Set Password

Old Admin Password

New Admin Password

Description

The network identification name (WINS name) of the printer. The default name is INTERMEC followed by the last six positions of the MAC address.

(Optional) The printer location.

(Optional) The printer administrator.

You must check this box if you want to change the admin password.

You need to enter the old password before you can change the password.

The new password you want to use.



Understanding the General Network Settings (continued)

Setting

Restrictions

Description

Sets restrictions on who is allowed to upgrade the printer firmware or view and change network settings. You cannot remove “admin” from the list of authorized users.

Users allowed to update: Defines who may perform a firmware upgrade using FTP,

PrintSet, or IFAB. This setting does not affect upgrading from a Compact Flash card.

Users allowed to read/write protected LAN1 settings: (Fingerprint only) Defines who may read/write settings in the LAN1 section.

Users allowed to change network settings:

(Fingerprint only) Defines who may change the network node in the setup. This setting is not supported if you are setting up the printer from its internal keyboard.

Users allowed to change wireless settings:

Defines who may change WLAN or 802.1x settings.

Configuring Mail Settings

Use the mail settings page to view and change email (SMTP) server settings.

To configure mail settings

1 Click Network Admin > Mail .

2 Select the mail server settings and enter mail addresses.

3 Click one of these buttons:

• Submit Mail Settings to send the changes to the printer.

• Submit & Send test mail to send the changes to the printer and test your new settings.

Use the following table to understand the mail settings.



Understanding the Mail Settings

Setting

Mail (SMTP) Server

Mail addresses

Description

Choose a configuration method for your mail server settings:

• SMTP settings from DHCP: Choose this setting is you want the printer to receive settings automatically from your DHCP server. This setting requires that you choose DHCP and IP

Selection in the TCP/IP section.

• Manual settings: Choose this option to manually configure the Mail Server address and port. The default port is 25.

Defines the email addresses to use when the printer sends alert messages:

• From address: The address that displays as the sender of alert messages. Email will be returned to this address if the recipient is unreachable.

To prevent email bounces when the recipient is unreachable, leave this field empty.

• To address: The recipient of alert messages. To enter several addresses, separate them with a comma (,) or a semicolon (;).

Configuring SNMP Settings

Use the SNMP page to view and change SNMP settings.

To configure SNMP settings

1 Click Network Admin > SNMP .

2 Change the SNMP settings.

3 Click Add to add trap settings. You can define up to four authentication failure traps.

After you add a trap, it appears in the Trap Address Settings list.

You can edit or delete each trap in the list by clicking Edit or

Delete .

4 Click Submit SNMP settings .



Use the following table to understand SNMP settings.

Understanding the SNMP Settings

Setting Description

Read Community

Read/Write

Community

Username

Community with rights to read the SNMP MIBs.

Community with rights to read and write SNMP

MIBs.

Username when using SNMPv3. The default value is “initial”.

Authentication Key The authentication key for SNMPv3. The default value is “auth_key”.

Encryption Key The privacy key for SNMPv3. The default value is

“priv_key”.

System Name Administrative name for the SNMP node.

Authentication Failure

Trap

Defines if a trap is sent when an unauthorized

SNMP request tries to access the printer. Choose

Enable to send the trap.

Trap Address Settings Click Add to specify these trap address settings:

• Trap Address: IP address of the receiver of

SNMP traps. You can specify up to four trap addresses.

• Trap Port: The port where SNMP traps are sent.

The default port if 162.

• Trap Community: Defines the community to which SNMP traps will be sent.

• Friendly Name: A user-defined text string that identifies the trap.

• Trap Enable Status: Defines whether the specified trap is enabled.

50

Configuring TCP/IP Settings

Use the TCP/IP settings page to view and change TCP/IP network settings.

To configure TCP/IP settings

1 Click Network Admin > TCP/IP .


3 Click Submit TPC/IP settings .



Use the following table to understand the TCP/IP settings.

Understanding the TCP/IP Settings

Setting

IPV4 Settings

IPV6 Settings

Description

Configuration method: The method by which an IP address is assigned to the printer. You can choose between DHCP, BOOTP, DHCP+BOOTP, or MANUAL.

Address: The current IP address of the printer.

Netmask: Manually assigned netmask for the printer.

Default Router: The IP address of the default router.

Configuration method: The method by which an IP address is assigned to the printer. You can choose between:

• AUTO: The IP address is obtained using stateless auto-configuration. This is the default configuration method.

• AUTO+DHCP: The IP address is obtained using stateless auto-configuration, but DNS options are obtained using DHCP.

• DHCP: The IP address and DNS options are obtained using DHCP.

• MANUAL: The IP address is set to a static address that you enter in the Static Address field.

Current addresses: A list of all the currently configured IP addresses for the Ethernet interface. The address starting with FE80:: is the link-local address and is available regardless of the configuration method you choose.

Static address: This address applies if you selected manual as the configuration method.

The IP address is specified as an address and a prefix separated by a slash. You can use “::” to represent a large number of consecutive zeros.

You should typically set the prefix to 64.

Example:

2001:DB8:0:F101::2/64



Understanding the TCP/IP Settings (continued)

Setting

Name Resolution

Printer Service

Description

DNS Server: The IP address of the name server.

DNSv6 Server: The IP address of the name server for IPv6.

WINS Server (Primary and Secondary): The IP addresses of the primary and secondary WINS servers. If you chose DHCP or BOOTP for the configuration method, you may see the currently assigned WINS IP addresses depending on the configuration of your DHCP server.

NET1 TCP Port Number: The port number for raw TCP. The default is 9100.

NET1 Queuing: Determines whether queuing for the TCP port is turned on, off, or enabled for multiple network connections (Multi).

52

Configuring the Network Type

Use the Network Type page to choose whether you are using an

Ethernet or wireless 802.11 network.

To configure the network type

1 Click Network Admin > Network Type .

2 Select either Ethernet or Wireless 802.11

.

3 Click Submit new settings .

4 Reboot the printer for the changes to take effect.

Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection.

Configuring Avalanche Settings

Use the Avalanche page to view and change Wavelink Avalanche settings.

To configure Avalanche settings

1 Click Network Admin > Avalanche .




3 Click Submit Avalanche settings .

Use the following table to understand the Avalanche settings.

Understanding the Avalanche Settings

Setting

Enabler Mode

Agent authorization

Description

Click one of the option buttons:

• Disabled: Disables Avalanche.

• Manual settings: Enables Avalanche. You need to enter the Agent address and Port in the text fields.

• Find agent by broadcast: Enables Avalanche and the network connection broadcasts to find the agent.

Enter your user name and password in the entry fields.

Configuring Wireless LAN Settings

Use the Wireless LAN page to view and change 802.11 settings.

Note: You will only see the Wireless LAN settings if your printer has the wireless interface option installed and the printer is using

Fingerprint 8.77 or later.

To configure wireless LAN settings

1 Click Network Admin > Wireless LAN .


3 Click Submit 802.11 settings .

Use the following table to understand the Wireless LAN settings.

Understanding the Wireless LAN Settings

Setting

SSID

Mode

WEP

WEP Keys

Description

The network name of the printer.

Set the operating mode of the device to Ad-Hoc or

Infrastructure.

Set Wired Equivalent Privacy (WEP) to on or off.

You can enter values for up to 4 WEP keys.



Understanding the Wireless LAN Settings (continued)

Setting Description

Active WEP key

Authentication

WPA

WPA Pre-shared key Sets the WPA Pre-shared key.

WPA2 Sets the Wi-Fi-Protected Access version 2 to either on or off.

Roaming setting

Sets the Wi-Fi Protected Access (WPA) to either on or off.

Current channel

Sets the roaming reluctancy to 1, 2 or 3. Setting the roaming reluctancy to 0 turns off the roaming feature.

Shows the current channel the printer is using.

AP MAC Address

Chooses the active WEP key.

Sets the type of authentication for you use for WEP keys. You can choose between Auto, Open System, and Shared.

Signal strength

Speed

Region

(Read only) MAC address of the access point to which the printer is connected.

(Read only) Radio signal strength of the access point.

(Read only) Speed of the current connection.

(Read only) Shows the country short names provided by the 802.11d standard for the currently selected region or country.

Configuring 802.1x Settings

You only see the 802.1x settings page if you have the optional wireless interface installed in your printer. Use the 802.1x page to view and change 802.1x security settings.

To configure 802.1x settings

1 Click Network Admin > 802.1x

.


3 Click Submit 802.1x settings .



Use the following table to understand the 802.1x settings.

Understanding the 802.1x Settings

Setting Description

EAP Type

Inner Authentication

Choose the Extensible Authentication Protocol

(EAP) type:

• TTLS (default)

• LEAP

• PEAP

• EAP-FAST

• Off (disables 802.1x security)

Choose the inner authentication method:

• PAP (TTLS only)

• MSCHAPv2

• EAP/MSCHAPv2

• EAP/MD5

• EAP/GTC

Outer Name

(TTLS only)

PAC- Key A-ID Info

Specify the EAP identity passed in the clear.

The default is anonymous .

The Protected Access Credential (PAC) setting is used to specify the PAC file used by EAP-

FAST authentication. This setting is automatically filled up by the printer is

ACQUIRE_PAC is enabled and current installed PAC file fails authenticating the printer to the network. To manually import a

PAC file using a pass phrase, the pass phrase should be given after the path of the PAC file.

Automatic Provision (PAC) Set Automatic PAC file Provisioning to on or off.

Root Certificate The common name of the installed root CA certificate. You can also specify a different certificate (provided that it has already been installed on the printer) by entering the path to the new certificate in this field. If a pass phrase is required, add it to the end of the path in the form of “@passphrase”.



Understanding the 802.1x Settings (continued)

Setting

Server Common Name #1

Server Common Name #2

(TTLS and PEAP only)

Server Certificate

Validation (TTLS and

PEAP only)

Description

Specify common names. If you specify one common name, the server certificate common name must match this name for authentication. If you specify two common names, the server certificate common name must match at least one of them. The default is

“” (any common name).

Enables certificate validation. Specifies whether or not to check if the installed CA certificate is the root of the server certificate.

Configuring SmartSystems Settings

Use the SmartSystems page to view or change the SmartSystems server IP address and the master port number.

To configure the SmartSystems settings

1 Click Network Admin > SmartSystems .

2 View or change the settings.

3 Click Submit SmartSystems settings .

Configuring the Printer Using PrintSet

PrintSet is a printer configuration tool that allows you to easily change your setup parameters. You can also use the setup wizards in

PrinSet to guide you through common configuration tasks.

To configure the printer with PrintSet

1 Make sure that you have a PC running Microsoft Windows 98 or later.

2 Download PrintSet from the Downloads page of the Intermec web site at www.intermec.com

.

3 Connect your printer to your PC using a serial cable. For help, see




Configuring the Printer Using Commands Sent From Your PC

You can change configuration parameters by sending commands directly to the printer using your terminal program (HyperTerminal) and a serial or network connection.

If your printer uses the Fingerprint language, you use the SETUP command, followed by the node, subnode, and parameters setting.

Here is a Fingerprint example that sets your media setting to labels with gaps:

SETUP "MEDIA,MEDIA TYPE,LABEL (w GAPS)"

If your printer uses the IPL language, you would send this command:

<STX><SI>T1<ETX>

Fingerprint automatically sends feedback to HyperTerminal as you type. If you want to see what you are typing with IPL, you need to complete the following procedure.

To see IPL commands as you type

1 From the HyperTerminal menu, select File > Properties > the

Settings tab.

2 Click the ASCII Setup button.

3 Select Echo typed characters locally .

4 Click OK twice.

For more information on how to change configuration settings, see either the Intermec Fingerprint Command Reference Manual or the

IPL Command Reference Manual .

Configuring the Printer Using SmartSystems Foundation

You can use SmartSystems Foundation to change configuration settings on your printer. The printer ships with the SmartSystems client loaded on it. The console is part of SmartSystems Foundation and is available from the Intermec web site. To download

SmartSystems Foundation, go to www.intermec.com/products/ smrtsysfoundation/index.aspx

.



Choosing an Ethernet or Wireless Network

If you have an 802.11 wireless radio option installed in your printer, you need to choose between an Ethernet network or a wireless 802.11 network.

Note: Once you change the network type to Wireless 802.11, you cannot communicate with the printer using Ethernet. You need to change the command through the Setup menu or send a command through a serial connection.

You can choose the network type of your printer:

• directly from the screen.

• from the printer home page. For help, see “Configuring the

Network Type” on page 52 .

• using commands sent from your PC.

• using SmartSystems Foundation. For help, see the previous section “Configuring the Printer Using SmartSystems

Foundation.”

Using the PD42 Screen to Choose the Network Type

To configure the PD42 printer from the screen, you need to enter

Setup mode.

To choose the network type from the PD42 screen

1 Press the button to enter Setup mode.

2 Navigate to Network > Network Type and then press .

3 Select either Ethernet or Wireless 802.11

and then press .

4 Press to exit Setup mode.

5 Reboot the printer for the change to take effect.

Using Printer Commands to Choose the Network Type

You can send Fingerprint or IPL commands using a serial connection to the printer.



To choose the network type using printer commands



2 Start your serial port software such as Hyperterminal.

• If you are using Fingerprint, send this command to the printer: setup "NETWORK","NETWORK TYPE"," n " where n can be either Ethernet or Wirless 802.11.

• If you are using IPL, send this command to the printer:

<STX><SI>n,,, p <ETX> where p can be either 0 (select Ethernet interface) or 1 (Select

Wireless 802.11 interface).

3 Reboot the printer for the change to take effect.

Upgrading the Firmware

The latest firmware and software is available for download from the

Downloads page on the Intermec web site at www.intermec.com

.

You can upgrade the firmware on your printer using:

• PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com

.

• a CompactFlash (CF) card.

• a USB mass storage device (maximum 2 GB).

• an Ethernet or 802.11 network connection.

• a serial or USB connection.

To download firmware updates

1 Go to the Intermec web site at www.intermec.com

.

2 Click Support > Downloads .

3 Use the Product Category , Product Family , and Product fields, to select the PD41 or PD42.

4 Click Submit . The latest available software appears on the page.

5 Download the latest firmware version to your PC.



6 Extract the .zip file to a folder on your PC.

To upgrade using PrintSet

1 Download the latest version of PrintSet from the Intermec web site at www.intermec.com

.

2 Select File > Add Printer . The Add Printer Wizard starts.

3 Under My Printers, select your printer.

4 Go to Printer > Firmware Wizard .

5 Follow the steps to update your firmware.

To upgrade using a CF card

1 Copy the firmware upgrade file to a CF card.

2 Insert the CF card in the appropriate slot on the back of your printer.

3 Turn on your printer.

To upgrade using a USB storage device

1 Turn on your printer.

2 Verify the USB storage device is supported by your printer. Insert the USB storage device in the appropriate slot on the back of your printer. On the display screen, one of the following status messages briefly appears:

• USB memory stick connected

• USB memory stick not supported

Note: If no status message appears when you insert the USB storage device, remove and reinsert the USB storage device. To manually verify the USB storage device is supported, see “Using a

USB Mass Storage Device” on page 36 .

3 Insert the USB storage device in the appropriate slot on your PC.

4 In the root directory of the USB storage device, create a folder named “upgrade.”



5 Copy the firmware binary upgrade file to the upgrade folder on the USB storage device.

Note: The printer supports 8.3 binary filenames, which means the filename can have up to eight characters and a .bin extension.

6 Insert the USB storage device in the appropriate slot on the back of your printer. The upgrade starts. On the display screen, the status message, “Time Out,” appears.

7 When the upgrade is complete, the status message, “Check

Integrity,” appears. Remove the USB storage device. You may need to restart your printer.

To upgrade using an Ethernet or 802.11 network connection

1 Start your web browser application.

2 In the address field, enter the IP address of your printer.

3 Press Enter . The home page of your printer appears.

4 From the menu at the top of the page, click Maintenance . The firmware upgrade screen appears.

To upgrade using a serial or USB connection

• Use Fingerprint or IPL commands to send the upgrade file to your printer.

For help, see the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual .



1 Click Browse and browse to the location of the firmware upgrade file.

2 Double-click the file, and then click Upgrade .

Downloading Fonts and Graphics

The PD41 and PD42 support 10 scalable Unicode TrueType fonts as standard. The Unicode standard allows the use of special characters for various languages including non-Latin fonts, such as Arabic,

Cyrillic, Chinese (including enhanced Simplified Chinese GB18030),

Japanese, Korean, and Hebrew.

Note: Fingerprint and IPL firmware support the download of any

TrueType font. ESim only supports bitmap fonts.

You can download additional fonts to the Flash memory of the printer using:

• PrintSet. You can download PrintSet from the downloads page for the printer on the Intermec web site at www.intermec.com

.



• Fingerprint or IPL commands. For help, see the Intermec

Fingerprint Command Reference Manual or the IPL Command

Reference Manual .

• a CompactFlash card or external USB mass storage device

(maximum 2 GB).




Troubleshooting and Maintaining the Printer

Use this chapter to troubleshoot and maintain the printer. This chapter contains these sections:

• Troubleshooting the Printer

• Adjusting the Printer

• Maintaining the Printer

65

Chapter 4 — Troubleshooting and Maintaining the Printer

Troubleshooting the Printer

You may have printer operation, print quality, or printer communication problems at some time during the life of the printer.

It is easy to fix most of the problems and you will find solutions in

“Troubleshooting Printer Problems and Finding Solutions” on page 69 . If you cannot find the answer to your problem, you may need to contact Product Support.

Contacting Product Support

Before you call Intermec Product Support, you may want to visit the

Intermec technical knowledge base (Knowledge Central). To do so, go to www.intermec.com

and click Support > Knowledge Central . If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative in the U.S.A. or Canada, call:

1-800-755-5505

Outside the U.S.A. and Canada, go to www.intermec.com

and click

Contact Us to find your local Intermec representative.

Before you call Intermec Product Support, make sure you have the following information ready:

• Printer serial number

• Firmware type and version

• Wireless or serial port settings

You can find all of the information listed above in the printer menu system or on a testprint page .



Understanding Error Messages on the PD42

Use the following tables to troubleshoot some common error messages you may see on the PD42 printer display. Some of the error messages are specific to the type of firmware you have loaded on your printer.

Possible PD42 Printer Error Icons and Messages

Error Icon Error Message

Printhead lifted.

Solution

Lower printhead.

Maintenance.

IP link error.

The printer is upgrading its firmware.

Wait for it to complete the task.

Check to see if the network cable has been unplugged.

Press feed not done.

Press Feed ( ) or Testfeed ( ).

Label not taken.

LSS too high, LSS too low.

Printing has been stopped because a label is obstructing the label taken sensor. Remove the label to resume printing.

Label stop sensor errors can occur when you perform a testfeed without any media installed or if you have incorrect media settings.

To fix this error

1 Load the printer with media. For help, see “The printers can enter various states which indicate the current mode of operation.” on page 9 .

2 Restart the printer in Test mode and select the appropriate media type. For help, see “Using

Testmode” on page 74 .



Possible PD42 Printer Error Icons and Messages (continued)

Error Icon Error Message

‘

Solution

IP configuration error. The printer is trying to acquire an IP address from the network. Wait until the printer receives the IP address.

Out of media.

Load media in printer. For help, see

“The printers can enter various states which indicate the current mode of operation.” on page 9 .

Field out of label.

You are attempting to print in an area that extends beyond the “print window.” See the appropriate printer language command reference manual for help setting the media parameters.

Ribbon empty.

Try these solutions:

• Load thermal transfer ribbon. For help, see “Loading Thermal

Transfer Ribbon” on page 16 .

• On the PD42, change the Paper

Type in Setup mode.

Label not found.

Printhead hot.

The printer does not find a label gap or black mark.

• Go into Setup mode and verify that the label length parameter is correct.

• Verify that the Media type settings are correct.

The printhead is overheated and needs to cool down. Wait for prining to resume automatically.

Testfeed not done.

Press Testfeed ( ).

Cutter not found.

A cut command has been sent to the printer, but the printer cannot find the cutter. Make sure the cutter is installed properly.



Possible PD42 Printer Error Icons and Messages (continued)

Error Icon Error Message Solution

Cutter not responding. Make sure the cutter is installed properly.

Troubleshooting Printer Problems and Finding Solutions

Use the following table to troubleshoot common printer problems.

Printer Problems and Possible Solutions

Problem

The Power LED does not light up when the printer is switched on.

The Error LED turns on after printing.

Possible Solution

Check that the power cable is correctly connected to the printer and the electrical outlet.

The Ethernet connection is not working.

• Check to see if the printer is out of media or ribbon.

• Check to see if media is jammed or tangled.

• Check to make sure the print mechanism is locked and closed correctly.

• Check the cutter for problems.

• Check to make sure your application is working correctly.

• Check the network LED on the back of the printer. A green LED should be flashing to indicate network activity and a yellow LED should be on solid if connected to a 100 Mbps network.

• Make sure the Ethernet cable is connected correctly to the back of the printer.

• Make sure you are using the correct Ethernet cable.

• Make sure you have Ethernet selected as the

Network Type. For help, see “Choosing an

Ethernet or Wireless Network” on page 58 .



Printer Problems and Possible Solutions (continued)

Problem Possible Solution

A label is jammed after printing.

When printing, the printer is skipping labels.

When using the cutter, the label is not cut straight.

When using the cutter, the labels cannot feed or abnormal printing occurs.

• Clear the media jam. For help, see “Clearing

Media Jams” on page 78 .

• If the label is stuck on the thermal printhead, clean the printhead. For help, see “Cleaning the Printhead” on page 89 .l

• Run a new testfeed by pressing ( ) on the

PD42 or by holding the print button more than one second on the PD41.

• Make sure the label gap sensor is aligned properly and that it is clean. For help, see

“Adjusting the Label Stop Sensor” on page 85 .

• Make sure the media thickness does not exceed

0.25 mm (9.8 mils).

• Make sure the media is loaded correctly and that it runs as close to the center section of the printer as possible.

• Make sure the cutter is installed propoerly.

• Make sure the paper feed rods are sticky.

• Clean the media compartment. For help, see

“To clean the printhead” on page 89 .

When using the internal rewinder, the printer malfunctions.

The printer keeps printing or feeding when it should stop.

Printing is slow.

Make sure the media is loaded correctly.

• Check the media settings.

• Check the label gap sensor position. For help, see “Adjusting the Label Stop Sensor” on page 85 .

• Make sure the sensors are clean. For help, see

“To clean the printhead” on page 89 .

Make sure your printing application is working correctly.




Problem Possible Solution

Printing is faded or light.

• For Fingerprint: Adjust the the Constant,

Factor and Contrast media settings.

• For IPL: Adjust the Sensitivity setting.

• Make sure the printhead is clean. For help, see

“Cleaning the Printhead” on page 89 .

• Check the printhead pressure. For help, see

“Adjusting Printhead Pressure” on page 81 .

• Check the printhead dotline posistion. For help, see “Adjusting Printhead Dot Line” on page 82 .

The printer is working, but nothing is being printed.

• Printing on direct thermal media: Make sure the media is loaded with the heat-sensitive side facing the printhead.

• Printing with thermal transfer ribbon: Make sure the ink-side of the ribbon faces the media.

For help, see “Loading Thermal Transfer

Ribbon” on page 16 .

• Make sure you have the correct media type and paper type selected.

• Make sure the printhead is correctly connected to the print mechanism.

Only partial labels are printing.

Check the printhead balance. For help, see

“Adjusting Printhead Balance” on page 79 .

Part of the print image is not printed along the feed direction.

• Make sure the printhead is clean. For help, see

“Cleaning the Printhead” on page 89 .

• Make sure the ribbon is not wrinkling. For help, see “Preventing Ribbon Wrinkling” on page 77 .

The printout is uneven across the media path.

• Check the printhead balance. For help, see

“Adjusting Printhead Balance” on page 79 .

• Check the printhead pressure. For help, see

“Adjusting Printhead Pressure” on page 81 .




Problem

The printout is not in the correct position.

Possible Solution

• Check for errors in the software application.

• Make sure the label gap sensor is clean. For help, see “To clean the printhead” on page 89 .

• Check the position of the label gap sensor. For help, see “Adjusting the Label Stop Sensor” on page 85 .

• Check the position of the edge guide and media guide.

• Make sure you are using the correct media.

• Make sure the platen roller is clean and in good condition. For help, see “To clean the printhead” on page 89 .

Troubleshooting Communication Problems

You can use Dump mode to verify that the printer is receiving data correctly from the host.

Using the Line Analyzer in Fingerprint

In Dump mode, the printer runs a Fingerprint program called Line analyzer. The Line Analyzer captures incoming characters on the communication ports and prints them on one or more labels.

The easiest way to enter Dump mode is through Test mode or

Extended Test mode. For help, see “Using Testmode and Extended

Testmode to Troubleshoot” on page 74 .

After the printer enters Dump mode, the printer tells you it has entered Dump mode by printing it on a label. The printer is ready to receive data. If you have a PD42, the Dump mode icon appears on the screen.

While the printer is receiving data, the Ready-to-Work indicator blinks. After a half of a second, if no more characters have been received, the printer times out. The program considers the transmission terminated and prints out a label.



Printable characters are printed in black-on-white. Control characters and space characters (ASCII 000 to 032 dec) are printed in white-onblack.

As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then starts to print another label. After each character transmission, the following information prints:

• Page number

• Number of characters printed on the label

• Total number of characters received so far

When you exit Dump mode, a final label prints to inform you that it exited Dump mode.

Using Dump Mode

When you enter Dump mode, the printer captures incoming characters on the communications ports and prints them on one or more labels.

You can access Dump mode in two different ways with slightly different results:

• You can access Dump mode through Test mode or Extended Test mode and you will receive printouts that look exactly like those produced with the Line Analyzer program in Fingerprint. For more information, see the previous procedure, “Using the Line

Analyzer in Fingerprint” on page 72 .

• You can access Dump mode from the Setup menu on the PD42 and characters will print on a continuous line, along with corresponding hexadecimal numbers.

To enter Dump from the Setup menu on the PD42

1 Press to enter Setup mode.

2 Navigate to Test/Service > Data Dump .

3 Toggle to Yes and then press .

The printer is now in Dump mode.

To exit Dump mode

• Turn the printer off and then back on again.



Using Testmode and Extended Testmode to Troubleshoot

Use Testmode and Extended Testmode when you want to verify printer settings, print test labels, restore factory default settings, or enter Dump mode to troubleshoot. Testmode is a simple linear sequence which requires little user input. Extended Testmode gives you more options.

Using Testmode

Testmode is a simple linear sequence which requires little user input.

To use Testmode


2 Load media and ribbon (if necessary). For help see, “Loading

Media” on page 11 and “Loading Thermal Transfer Ribbon” on page 16 .



Power switch. After approximately ten seconds, the printer screen lights up, runs a media setup routine, enters Testmode, and three of the LEDs start to flash one at a time (green, red, and then blue).

5 Continue to press the Print button until the printer starts cycling through the selectable media types: gap, mark and continuous.

6 Select your media type by releasing the Print button when your type of media appears on the screen.

SELECT MEDIA

MARK

SELECT MEDIA

GAP

SELECT MEDIA

CONTINUOUS

74

The printer prints several test labels containing hardware, setup, and network information and then enters Dump mode.



7 Press the Print button once or press the Cancel soft key ( ) to exit Dump mode.

8 You can also save the dump by pressing the Save ( ) soft key.

Using Extended Testmode

Use Extended Testmode to run additional tests such as:

• printing test labels.

• running a Testfeed in slow mode.

• entering Dump mode.

• resetting to factory defaults.

To run Extended Testmode

1 Make sure the printer is turned off, loaded with media, and that the printhead is lifted.



Power switch. After approximately ten seconds, the printer enters

Extended Testmode.

All three LEDs flash rapidly four times to signal that Extended

Testmode is active.

4 Release the Print button and lower the printhead. You are now in

Extended Testmode and the following screen appears.

SELECT MEDIA



• Press to cycle through the different options.

• Press to select a test function.

• Press to exit Extended Testmode.

5 Lower the printhead.

Understanding the Functions in Extended Testmode

Function Description

Select Media

Test Labels

Setup Info

When you select your media, the printer performs a slow sensor calibration (slow testfeed). Performing a slow testfeed can help resolve gap/mark detection problems.

You can print configuration labels one at a time.

Press to print the next label. The screen shows which label is next.

Dump Mode Enter Dump mode. For more information on Dump mode, see “Using Dump Mode” on page 73 .

Factory Default Restore factory default settings. Select the option and then follow the onscreen instructions.

Setup and Exit Exit Extended Testmode and enter Setup mode.

Exit Exit Extended Testmode.



Adjusting the Printer

Use this section to perform adjustments to help solve problems related to print quality.

Preventing Ribbon Wrinkling

If you have problems with thermal transfer ribbon getting wrinkled, try adjusting the the ribbon tension or the ribbon shield.

To adjust the ribbon tension

1 Push in on the end knob of the ribbon supply hub.

2 Rotate the knob:

• clockwise to increase the tension.

• counterclockwise to decrease the tension.

If your labels look like the following illustration, you may want to try adjusting the ribbon shield.

Test Label A

1234567890

Test Label B

1234567890

Low Quality Printouts Caused by Ribbon Wrinkling



To adjust the ribbon shield

1 If the label printout matches:

• Test Label A, turn screw A clockwise.

• Test Label B, turn screw B clockwise.

A

B

2 Twist the screw a half-turn and perform a new test print.

3 Continue adjusting the ribbon shield screws until you achieve good printout quality.

Note: Do not exceed two full turns of a ribbon shield screw or the media may not feed smoothly. If this situation happens, turn the screws counterclockwise completely and start over.

Clearing Media Jams

Common causes of media jams include media not being loaded properly or the printer not being maintained properly.

To clear a media jam




2 Pull out on the printhead lever and turn it counterclockwise to lift the printhead.

3 Pull the media away from the print mechanism.

If the media has been wound up or is stuck on the platen roller, carefully remove it by hand without using any sharp tools that can damage the platen roller or the printhead.

Note: Avoid rotating the platen roller. You may permanently damage the electronic components.

4 Cut off any damaged or wrinkled part of the media.

5 Check to see if adhesive material is sticking to parts of the print mechanism. If you need to clean the printhead, see “Maintaining the Printer” on page 88 .

6 Reload the media. For help, see “Loading Media” on page 11 .

7 Turn on the printer power.

8 Press the Print button the adjust the media feed.

Adjusting the Printhead

Keeping the printhead properly balanced is crucial for obtaining highquality printouts. Adjusting the printhead consists of adjusting the:

• printhead balance.

• printhead pressure.

• printhead dotline.

Adjusting Printhead Balance

The printer is adjusted at the factory for full-width media. If you are using media that is less than full-width, Intermec recommends that you adjust the position of the printhead balance boxes so that the printhead is correctly pressured against the media. If your printouts are lighter on one side than the other, it is most likely due to an unbalanced printhead.

To adjust the printhead balance

1 If you have installed thermal transfer ribbon, remove it.




3 Move the balance boxes:

• outward for wider media.

• inward for narrower media.

Balance box

80

4 Close the printhead and load the ribbon.

5 Test and readjust the balance boxes if necessary.



Adjusting Printhead Pressure

The pressure of the thermal printhead against the platen roller is adjusted at the factory. You may need to readjust the printhead pressure if the printing is weaker on one side of the media, or if the thermal transfer ribbon starts to crease (indicated by unprinted white streaks along the media feed direction).

Note: Before adjusting the printhead pressure, try to move the outer balance box as described in the the previous procedure, “Adjusting

Printhead Balance.”

To adjust the printhead pressure

1 If you have installed thermal transfer ribbon, remove it.




3 Using a slotted screwdriver, turn the screw at the top of the balance boxes:

• clockwise to increase pressure.

• counterclockwise to decrease pressure.

82

4 Close the printhead and load the ribbon.

5 Test and readjust the pressure if necessary.

Adjusting Printhead Dot Line

When using thick or stiff media, you need to move the printhead forward so that the dot line is aligned precisely with the top of the platen roller. You also need to make sure that the printhead dot line and the platen roller are parallel.

To adjust the printhead dot line

1 If you have installed thermal transfer ribbon, remove it and close the printhead.



2 Use a slotted screwdriver to turn the two screws at the top of the printhead bracket counterclockwisea single turn.




4 Carefully turn both screws, at the front of the printhead, clockwise a quarter of a turn at a time.

84

Note: Be sure you make identical adjustments on both screws. If you are unsure, tighten both screws completely by turning them counterclockwise as far as they will go, and then start over.

5 Close the printhead and using the slotted screwdriver to turn the two screws at the top of the printhead bracket clockwise a single turn.

6 If you are using thermal transfer ribbon, load it.

7 Test and readjust if necessary.



Adjusting the Label Stop Sensor

The label stop sensor (also called label gap sensor or black mark sensor) is a photoelectric sensor that controls the media feed by detecting gaps between labels, or slots or black marks in continuous stock. For the sensor to work, it must be aligned with the gaps, slots, or marks on the media. If you are using irregularly shaped labels, align the sensor with the front tip of the labels.

To adjust the label stop sensor position


2 Use the sensor lever at the rear side of the print mechanism to move the sensor inward or outward.

Sensor lever



3 Check the point of detection from the front with the printhead lifted.

Point of detection

86

If you are having detection problems, you can test the label stop sensor in Setup mode on the PD42. The label stop sensor tests can determine whether the sensor is in the right position, if it is blocked by dust or stuck labels, or if it is defective in some way. Setup mode has these two test functions:

• LSS Auto: Checks to make sure that the label stop sensor is working properly and can detect gaps, slots, and black marks.

• LSS Manual: Shows the sensor setting established by the latest

Testfeed. LSS Manual is intended to be used by Intermec service personnel only.

To run the LSS Auto test

1 Make sure the printer is correctly configured for the type of media you are using.

2 Press Testfeed ( ).



3 Make sure that there is a label, not a gap or black mark, at the sensor.

4 Make sure that the media runs as close to the center of the printer as the guides will allow.

5 Press Setup ( ).

6 Go to Print Defs > LSS Test > LSS Auto.

The cursor will in the center of the screen as shown below.

LSS AUTO

7 For gap or slot detection: Lift the printhead and slowly pull out the media in the media feed direction. When the label stop sensor detects a gap or a detection slot, the cursor moves to the right.

LSS AUTO

8 For black mark detection: Lift the printhead and slowly pull out the media in the feed direction. When the label stop sensor detects a black mark, the cursor moves to the left.

LSS AUTO

If the cursor behaves as described in Steps 7 and 8, the label stop sensor is working and is properly aligned.



If the cursor does not detect a gap, slot, or black mark, check the following:

• Is the label stop sensor laterally aligned with the slots or black marks?

• Is the transfer ribbon properly loaded so it does not interfere with the label stop sensor? For help, see “Loading Thermal

Transfer Ribbon” on page 16 .

• Are the label stop sensor guides clean? If not, clean them as described in the next section “Maintaining the Printer.”

• Does the media have preprint information on it that can make detection harder?

• Is there too little contrast between the black marks and the surrounding areas?

• Is the label liner not transparent enough?

• Does the label stop sensor work with another type of media?

Maintaining the Printer

To ensure high productivity and a long life for your printer, Intermec recommends that you regularly inspec the printer and its environment to make sure that it is operated under optimal conditions. Keep the printer in a dry area, away from large electrical motors, welders, and similar products that might affect printer operation.

Clean your printer regularly to maintain the quality of your labels and extend the life of your printer.

If you open the electronics cover, you will void the warranty and may cause damage to the internal components. Opening the electrical cover exposes the user to shock hazards which may result in injury or death.

Always turn off the printer and unplug the power cord before cleaning the printer.



Cleaning the Printhead

Cleaning the printhead on a regular basis prolongs the life of the printhead and ensures that you maintain high print quality. You should clean the printhead with cleaning cards or a cotton swab moistened with isopropyl alcohol. Ideally, you should clean the printhead every time you load a new supply of thermal transfer ribbon.

Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.

Never use hard or sharp tools to peel away stuck labels or other material. The printhead is delicate and can easily be damaged.

To clean the printhead


2 Remove the media and ribbon.


4 Use a cleaning card or a soft cotton swab moistened with isopropyl alcohol to dissolve any contamination on the line of heat-emitting dots at the front/bottom of the printhead.

5 Wait 30 seconds and carefully rub off any contamination.

6 Repeat Steps 4 and 5 if necessary.

7 Allow the printhead to dry for a minute or more before loading a new supply of media and ribbon.

Cleaning the Media Compartment

Regular cleaning of the printer’s media compartment ensures smoother printing operation and avoids problems with media jams.



Use a soft cloth moistened with isopropyl alcohol to clean the inside of the printer.

Isopropyl alcohol is a highly flammable, moderately toxic, and mildly irritating substance.

Be sure to keep the following parts clean:

• Drive roller and tear bar

• Media edge guides and media path

• Label sensors

If there are stuck labels, or adhesive residue from labels, peel as much as possible with your fingers, and then use isopropyl alcohol to dissolve the remaining adhesive.

Cleaning the Exterior of the Printer

Make sure to keep the exterior of the printer clean, this will reduce the risk of dust or foreign particles reaching the inside of the printer and affect printer functionality.

Use a soft cloth, possibly moistened with water or a mild detergent when cleaning the printer externally. Make sure to keep the surface surrounding the printer clean as well.

If you use the printer in an environment where the premises are cleaned by a water hose or steam, move the printer to another room or cover it very carefully with a plastic sheet and make sure that the power cord is unplugged.


Specifications

This appendix contains specifications for the printer and media.

It also contains information on the accessories for the printers.

91

Appendix A — Specifications

Printer Specifications

Physical Specifications

Dimensions: 453 x 273 x 270 mm (17.8 x 10.8 x 10.6 in)

Weight: 13 kg (28.7 lbs)

Power Specifications

Printer Voltage: x 100 to 240 V, 2-1 A 50/60 Hz

Temperature and Humidity Specifications

Operating Temperature: 5°C to 40°C (41°F to 104°F)

Storage Temperature: -20°C to 50°C (-4°F to 122°F)

Operating Humidity: 20 to 85% non-condensing

Storage Humidity: 10 to 90% non-condensing

Communications and Connectivity

• Serial port (RS-232)

• USB device

• USB full speed host

• Ethernet, 100 Mbps

• 802.11b/g (optional)

• IEEE 1284 parallel port

Memory

• 8 MB Flash

• 16 MB SDRAM

• CompactFlash (CF) card (optional)

• USB memory device (optional)

Miscellaneous

• ARM 9 microprocessor

• 240 x 160 pixel LCD screen with LED backlight



Print Speed and Resolution

Specification Description

Print Mode Direct Thermal

Thermal Transfer

Print Speed (variable)

Printhead Resolution

50.8 to 152.4 mm/sec (2 to 6 in/sec) at 8 dots/mm 203 dpi

50.8 to 101.6 mm/sec (2 to 4 in/sec) at 11.8 dots/mm 300 dpi

8 dots/mm (203 dpi)

11.8 dots/mm (300 dpi)

Print Width (max)

Media Width (min/max)

104 mm (4.095 in)

105.7 mm (4.161 in) at 8 dots/mm 300 dpi

25 to 118 mm (1 to 4.6 in)

114 mm (4.5 in) with cutter

Media Roll Diameter (max) 213 mm (8.4 in)

190 mm (7.5 in) with internal rewinder

Medial Roll Core Diameter 38 to 40 mm (1.5 in) or 76 mm (3 in)

Media Thickness 60 μm to 250 μm (2.3 to 9.8 mils)

Ribbon Width (min/max)

Ribbon Roll Diameter (outer)

(max)

Ribbon Roll Core Diameter

(inner)

30 to 110 mm (1.18 to 4.33 in)

76 mm (2.99 in)

450 m (1475 ft) of ribbon

25.4 mm (1.00 in)



Interfaces

This section describes the standard interfaces available on the PD41 and PD42 printers.

RS-232 Serial Interface

Use this table to understand the default settings of the serial port.

Default Settings of the Serial Port

Parameter

Baud rate

Character Length or Data Bits

Parity

Stop Bits

Handshaking

Default Setting

9600

8

None

1 none (Fingerprint

XON/XOFF (IPL)

The printer end of the serial cable is a DB9 pin and the PC end is dependent on the model of the PC.

1 2 3 4 5

94

6 7 8 9

RS-232 Serial Cable DB9 Pins

Serial Cable Pins and Description

3

4

1

2

5

6

Pin Signal Description

TXD

RXD

External +5 V DC, Max 500 mA

Transmit data

Receive data

GND Ground



Serial Cable Pins and Description (continued)

7

8

9

Pin Signal Description

CTS

RTS

Clear to send

Request to send

USB Interface

The printer supports USB full speed v2.0 Host. To use the USB interface to print from a PC, you need to have the Intermec

InterDriver printer driver installed on your PC. For help setting up

USB communications, see “Connecting the Printer to a PC

Through the USB Device Port” on page 22 .

The printer is a “self-powered device.” Intermec recommends that you only connect one printer to each USB port on the PC, either directly or through a hub. You can connect other devices, such as a keyboard or a mouse, to the same hub. If you need more than one USG printer to a host, you should use different USB ports.

The USB cable that ships with the printer has a USB Type A connector on one end to connect to the PC and a USB Type B connector on the other end to connect to the printer. You do not need to configure communications for the USB port.

USB Type A Connector

USB Type B Connector



USB Host Interface

The printer has a USB host interface for connecting USB devices such as HID bar code scanners and keyboards, USB storage devices, and

USB hubs.

1 2 3 4

USB Host Interface

USB Host Interface Pins and Descriptions

Pin

1

2

3

4

Description

VBUS

D-

D+

Gnd

Ethernet Interface

The Ethernet interface has an RJ-45 socket for use with a standard RJ-

45 cable. The interface supports 10/100 Mbps Fast Ethernet (10BASE-

T, 100BASE-TX) and is fully compliant with the IEEE 802.3u standard. The network card MAC address can be found on the label below the socket.

Ethernet Socket

Ethernet Connector



One yellow and one green LED indicate the network status.

Understanding the Ethernet LEDs

LED

Green

Yellow

Status

On

Off

Blinking

On

Off

Description

Link

No link

Network activity

100BASE-TX

10BASE-T

Parallel IEEE 1284 Interface

The parallel port supports Universal Plug and Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode.

Parallel IEEE 1284 Pins and Descriptions

Pin

1

2 to 9

10

11

12

13

14

15 to 16

17

18

19 to 30

31

32

33

34 to 35

36

Description nStrobe

Data 0-7 nAcknowledge

Busy

Perror

Select nAutoFd

Not connected

Chassis ground

External +5 V DC

Signal ground nInit nFault

Signal ground

Not connected nSelectIn

Transmitter Comments

Host

Host

Printer

Printer

Printer

Printer

Printer

Max 500 mA



Media Specifications

Core and Roll Specifications

Measurement Value

Core inside diameter, standard

Core inside diameter, with adapter

Core width

Maximum roll outside diameter

Minimum media width, standard

Minimum media width, fanfold guides

38 to 40 mm (1.5 in)

76.2 mm (3 in) must not protrude outside the media

213 mm (8.38 in)

25 mm (1.00 in)

40 mm (1.57 in)

Minimum media width, non-adhesive strip

Maximum media width, non-adhesive strip

25.0 mm (1.00 in)

118 mm (4.65 in)

Minimum media width, self-adhesive strip, with liner 25.0 mm (1.00 in)

Maximum media width, self-adhesive strip, with liner 118 mm (4.65 in)

Minimum media width, self-adhesive strip, without liner

23.8 mm (0.94 in)

Maximum media width, self-adhesive strip, without liner

116.4 mm (4.58 in)

Non-Adhesive Strip

Media Width (a)

Measurement Value

Maximum

Minimum

118 mm (4.65 in)

25.0 mm (1.00 in)

Media Type

Set media type to one of these values:

• Fingerprint:

• FIX LENGTH STRIP

• VAR LENGTH STRIP

• IPL: CONTINUOUS


• ESim: CONTINUOUS a

NON-ADHESIVE

STRIP


Non-Adhesive Strip

Self-Adhesive Strip

Media Width Including Liner (a)

Measurement Value

Maximum

Minimum

118 mm (4.65 in)

25.0 mm (1.00 in)

Liner (b)

The liner must not extend more than a total of 1.6 mm (0.06 in) outside the face material and should protrude equally on both sides.

Media Width Excluding Liner (c)

Measurement Value

Maximum

Minimum

116.4 mm (4.58 in)

23.8 mm (0.94 in)



Media Type


• Fingerprint:

• FIX LENGTH STRIP

• VAR LENGTH STRIP

• IPL: CONTINUOUS

• ESim: CONTINUOUS a c

SELF-ADHESIVE

STRIP b

Self-Adhesive Strip b



Self-Adhesive Labels

Media Width Including Liner (a)

Measurement Value

Maximum

Minimum

118 mm (4.65 in)

25.0 mm (1.00 in)

Liner (b)

The backing paper must not extend more than a total of 1.6 mm

(0.06 in) outside the labels and should protrude equally on both sides.

Label Width Excluding Liner (c)

Measurement Value

Maximum

Minimum

116.4 mm (4.58 in)

23.8 mm (0.94 in)

Label Length (d)

Measurement

8 dots/mm (203 dpi)

Maximum

Minimum

11.81 dots/mm (300 dpi)

Maximum

Minimum

Fingerprint

1270 mm (50 in)*

6.0 mm (0.2 in)

IPL

600 mm (23 in)

6.0 mm (0.2 in)

558.8 mm (22 in)*

6.0 mm (0.2 in)

406.4 mm (16 in)

6.0 mm (0.2 in)

* The print length is limited by memory constraints

Label Gap (e)

Measurement Value

Maximum 26.0 mm (1.02 in)

Recommended 3.0 mm (0.12 in)

Minimum 1.2 mm (0.05 in)

ESim

600 mm (23 in)

6.0 mm (0.2 in)

406.4 mm (16 in)

6.0 mm (0.2 in)



The Label Stop Sensor (LSS) must be able to detect the extreme front edges of the labels. You can move the sensor 0 to 57 mm (0 to 2.24 in) fromt he inner edge of the media.

a c c

SELF-ADHESIVE e

SELF-ADHESIVE

LABELS b

Feed direction

Self-Adhesive Labels b

Media Type


• Fingerprint: LABEL (w GAPS)

• IPL: GAP

• ESim: GAP/NOTCH



Tickets With Gaps (Gap Stock)


Measurement Value

Maximum

Minimum

114.3 mm (4.50 in)

25.0 mm (1.00 in)

Copy Length (b)

Measurement

8 dots/mm (203 dpi)

Maximum

Minimum

11.81 dots/mm (300 dpi)

Maximum

Minimum

Fingerprint

1270 mm (50 in)*

6.0 mm (0.2 in)

IPL

600 mm (23 in)

6.0 mm (0.2 in)

ESim

600 mm (23 in)

6.0 mm (0.2 in)

558.8 mm (22 in)*

6.0 mm (0.2 in)

406.4 mm (16 in)

6.0 mm (0.2 in)


406.4 mm (16 in)

6.0 mm (0.2 in)

LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).

Detection Slit Length (d)

The length of the detection slit (excluding corner radii) must be a minimum of 2.5 mm (0.10 in) on either side of the LSS detection position (c).

Detection Slit Height (e)

Measurement Value

Maximum 26.0 mm (1.02 in)

Recommended 3.0 mm (0.12 in)

Minimum 1.2 mm (0.05 in)



Media Type


• Fingerprint: TICKET (w GAPS)

• IPL: MARK

• ESim: MARK

Note: Do not allow a perforation to break the edge of the media, because the media may split and jam the printer.

a c d b e

TICKETS & TAGS

Feed direction

Tickets With Gaps (Gap Stock)



Tickets With Black Mark (Mark Stock)


Measurement Value

Maximum

Minimum

118 mm (4.65 in)

25.0 mm (1.00 in)

Copy Length (b)

Measurement

8 dots/mm (203 dpi)

Maximum

Minimum

11.81 dots/mm (300 dpi)

Maximum

Minimum

Fingerprint

1270 mm (50 in)*

6.0 mm (0.2 in)

IPL

600 mm (23 in)

6.0 mm (0.2 in)

ESim

600 mm (23 in)

6.0 mm (0.2 in)

558.8 mm (22 in)*

6.0 mm (0.2 in)

406.4 mm (16 in)

6.0 mm (0.2 in)


406.4 mm (16 in)

6.0 mm (0.2 in)

LSS Detection Position (c)

Variable from 0 to 57 mm (0 to 2.24 in).

Black Mark Width (d)

The detectable width of the black mark should be at least 5.0 mm

(0.2 in) on either side of the LSS detection point.

Black Mark Length (e)

Measurement Value

Maximum

Common

Minimum

25.0 mm (0.98 in)

5.0 mm (0.2 in)

3.0 mm (0.12 in)

Black Mark Y-Position (f)

Intermec recommends that you place the black mark as close to the front edge of the ticket as possible and use a negative Stop Adjust value to control the media feed, so the tickets can be properly torn off.



Media Type


• Fingerprint: TICKET (w MARK)

• IPL: MARK

• ESim: MARK

Note: The black mark should be non-reflective carbon black on a whitish background. Do not allow a perforation to break the edge of the media, because the media may split and jam the printer.

Note: Try to avoid preprint that may interfere with the detection of the black mark. However, if your are running Fingerprint, you can use the command LBLCOND to temporarily disable the sensor for a specified amount of media feed to avoid unintentional detection. For help, see the Intermec Fingerprint Command Reference Manual .

a c d e f b

TICKETS

WITH MARKS

106

Feed direction

Tickets With Black Mark (Mark Stock)



Accessories for the Printer

You can use these accessories (sold and ordered separately) with the

PD41 and PD42 printer. To order accessories, contact your local

Intermec sales representative.

Internal Rewinder

Use this accessory, which comes with a guide shaft, for peel-off (selfstrip) printing. You can also use the rewinder to roll up complete batches of labels.

Paper Cutter

Use this accessory to cut off continuous paper-based stock or liner between labels. You can collect the cut-off labels, tickets, or tags in an optional tray.

If you are running Fingerprint or Direct Protocol, you can control the paper cutter using the commands CUT, CUT ON, and CUT OFF. For help, see the Intermec Fingerprint Command Reference Manual .

Real Time Clock

The Real Time Clock (RTC) automatically keeps track of the current time. The RTC has its own backup battery backup that lasts for at least 10 years.

Font Card

The font card is a CompactFlash memory card loaded with doublebyte font sets including Kanji, Korean, Simplified Chinese and

Traditional Chinese.

Parallel IEEE 1284 Interface Board

The parallel IEEE 1284 interface board supports Universal Plug and

Play (UPnP) and additional status reporting through IEEE 1284 nibble ID mode. You can use the parallel board with LabelShop or

InterDriver.

Wireless 802.11 Kit

The wireless 802.11 kit enables your printer to communicate wirelessly with your network.




Default Settings

109

Appendix B — Default Settings

Default Configuration

Use this appendix to view the default settings on the printer. If you need to restore factory defaults at any time, you can use PrintSet or the printer home page to reset the printer.

To reset the printer to factory defaults using Printset

• Use the Factory Default Wizard in the Printer Tasks box.

To reset the printer to factory defaults using the home page

1 From the home page, click Printer > Web Shell .

2 Click Default Setup .

3 When prompted, click OK. The printer defaults are restored.

4 Reboot the printer.

The following tables list the default values of the configuration commands supported on the PD41 and PD42 printers. If you restore the printer to factory default settings, these are the values it uses.

The commands are grouped by function and reflect the organization of the IPL and Fingerprint setup menus. For detailed information on most of the commands, see the Intermec Fingerprint Command

Reference Manual or the IPL Command Reference Manual .

IPL Default Configuration

Ser-Com Parameters

Parameter

Baud rate

Data bits

Parity

Stop bits

Protocol

Default Value

9600

8

None

1

XON/XOFF


COM Parameters

Parameter

Interface

USB keyboard

Network Parameters

Parameter

IP selection

IP address

Netmask

Default router

IPv6 selection

IPv6 address

Nameserver

Nameserver6

DHCP response

MAC address

Network type

Test/Service Parameters

Parameter

Testprint

Config

Test labels

Format

Page

UDC

Font

Data dump

Memory reset

LSS test

Cmd language



Default Value

USB Device

US

Default Value

DHCP+BOOTP

N/A

N/A

N/A

Auto

N/A

N/A

N/A

Broadcast

N/A

Ethernet

Default Value

N/A

No

All

LSS Auto

N/A

111


Media Parameters

Parameter

Media type

Paper type

LBL length dots

Testfeed mode

Sensitivity

Darkness

LBL rest point

Form adj dots X

Form adj dots Y

Configuration Parameters

Parameter

Emulation mode

Print speed

Cutter

Fingerprint Default Configuration

Ser-Com “uart1:” Parameters

Parameter

Baud rate

Character length

Parity

Stop bits

Flow control

RTS/CTS

ENQ/ACK

XON/XOFF; data to host

XON/XOFF; data from host

New line

Receive buffer

112

Default Value

Gap

DT (Direct Thermal)

1200 dots

Fast

420

0

0

+0

+0

Default Value

None

5 in/sec

Not installed

Default Value

9600

8

None

1

Disable

Disable

Disable

Disable

CR/LF

1024 bytes



Ser-Com “uart1:” Parameters (continued)

Parameter

Transmit butter

Default Value

1024 bytes

Net-Com “net1:” Parameters

Parameter

New line

Default Value

CR/LF


Parameter

Interface

USB keyboard


Parameter

IP selection

IP address

Netmask

Default router

IPv6 selection

IPv6 address

Nameserver

Nameserver6

DHCP response

MAC address

Network type

Default Value

USB Device

US

Default Value

DHCP+BOOTP

N/A

N/A

N/A

Auto

N/A

N/A

N/A

Broadcast

N/A

Ethernet



Emulation Parameters

Parameter

Mode

Adjust

Base (mmX10)

Stop (mmX10)

Feedadjust Parameters

Parameter

Startadjust

Stopadjust


Parameter

Xstart

Width

Length

Media type

Paper type

Contrastt

Testfeed

Testfeed mode

Len (slow mode)

Print Defs Parameters

Parameter

Testprint

Print speed

LSS test

Clip default

Cmd language

114

Default Value

Disabled

+88

+55

Default Value

0

0

Default Value

0

832 dots (203 dpi)

1200 dots (203 dpi)

Label (with gaps)

Thermal transfer

+0%

<no value>

Fast

0

Default Value

N/A

100 mm/sec

LSS Auto

Off

N/A



ESim Default Configuration

Serial-Com Parameters

Parameter

Baud rate

Character length

Parity

Stop bits

Host handshake

Net-Com “net1:” Parameters

Parameter

New line


Parameter

Interface

USB keyboard


Parameter

IP selection

IP address

Netmask

Default router

IPv6 selection

IPv6 address

Nameserver

Nameserver6

DHCP response

MAC address


Default Value

9600

8

None

1

XON/XOFF

Default Value

CR/LF

Default Value

USB Device

US

Default Value

DHCP+BOOTP

N/A

N/A

N/A

Auto

N/A

N/A

N/A

Broadcast

N/A

115


Network Parameters (continued)

Parameter

Network type

Default Value

Ethernet

Feedadjust Parameters

Parameter

Top form backup

Tear bar offset


Parameter

Print method

Density

Media type

Media size

Width:

Length:

Point

Type:

X:

Y

Testfeed

Power up

Head close

Print Defs Parameters

Parameter

Print speed

Print direction

Sensor

Cutter

Cut position

Comman language

Default Value

Enable

106

Default Value

Thermal transfer

10

Continuous

832 (203 dpi)

1200 (203 dpi)

Global Ref (R)

0

0

<no value>

No motion

No motion

Default Value

3

ZT

LTS disable

Off

100

ESim



Print Defs Parameters (continued)

Parameter

Testprint

Default Value

Hardware Info

Charset Paramters

Parameter

Charset

Default Value

Bits

Date Time Paramters

Parameter

Date Time

Hour:

Minute:

Seconds

Year

Month

Day

Default Value

Current hour

Current minute

Current second

Current year

Current month

Current day




Fingerprint, IPL, and ESim Setup

Menus

The setup parameters of the printer control the way the printer operates. This chapter provides an overview of the menu structure you can use to configure setup parameters on the

PD42 printer. To change the setup parameters on the PD41, see

“Configuring the Printer” on page 40 .

119

Appendix C — Fingerprint, IPL, and ESim Setup Menus

Fingerprint Setup Menus

Use this section to learn about the Fingerprint setup menus and options.

Fingerprint Ser-Com, UART1 Menu

SETUP:

SER-COM, UART1

SER-COM, UART1:

BAUDRATE

SER-COM, UART1:

CHAR LENGTH

BAUDRATE;

BAUDRATE;

19200

BAUDRATE;

BAUDRATE;

BAUDRATE;

300 BAUDRATE;

BAUDRATE;

BAUDRATE;

BAUDRATE;

4800

CHAR LENGTH

8 CHAR LENGTH

7

Scroll forward

Scroll back

SER-COM, UART1:

PARITY

SER-COM, UART1:

STOP BITS

PARITY:

NONE

PARITY:

PARITY:

PARITY:

SPACE

Scroll forward

Scroll back

STOP BITS:

1 STOP BITS:

2

Scroll forward

Scroll back

SER-COM, UART1:

FLOWCONTROL

FLOW CONTROL:

RTS/CTS

RTS/CTS:

ENQ/ACK:

ENABLE

Scroll forward

Scroll back

FLOW CONTROL:

ENQ/ACK

ENQ-ACK:

ENQ/ACK:

ENABLE

Scroll forward

Scroll back

FLOW CONTROL:

XON/XOFF

XON/XOFF:

DATA TO HOST

DATA TO HOST:

DATA TO HOST:

ENABLE

Scroll forward

Scroll back

XON/XOFF:

DATA FROM HOST

DATA FROM HOST:

DATA FROM HOST:

ENABLE

Scroll forward

Scroll back

SER-COM, UART1:

NEW LINE

SER-COM, UART1:

REC BUF

NEW LINE:

CR/LF

LF NEW LINE:

CR

Scroll forward

Scroll back

REC BUF:

[1024]:

SER-COM, UART1:

TRANS BUF

TRANS BUF:

[1024]:

Fingerprint Net-Com, NET1 Menu

SETUP:

NET-COM, NET1

NET-COM, NET1

NEW LINE

NEW LINE:

CR/LF

NEW LINE:

LF


Fingerprint Com Menu

SETUP:

COM

COM:

INTERFACE

COM:

USB KEYBOARD

INTERFACE:

BAUDRATE;

IEEE 1284

USB KEYBOARD:

US USB KEYBOARD:

USB KEYBOARD:

USB KEYBOARD:

GERMAN

Scroll forward

Scroll back

Fingerprint Network Menu


NETWORK:

IPV6 SELECTION

IPV6 SELECTION:

AUTO

NETWORK:

IPV6 ADDRESS

IPV6 ADDRESS:

FE80::210:40FF:F

NETWORK:

NAME SERVER 6

NAME SERVER 6:

FD::1

NETWORK:

DHCP RESPONSE

DHCP RESPONSE:

BROADCAST

Fingerprint Emulation Menu

SETUP:

EMULATION

EMULATION:

MODE

EMULATION:

ADJUST

MODE:

BAUDRATE;

E4

ADJUST:

ADJUST:

STOP (mmX10)

NETWORK:

NETWORK TYPE

NETWORK TYPE:

ETHERNET



Fingerprint Feedadjust Menu

SETUP:

FEEDADJ

FEEDADJ:

STARTADJ

FEEDADJ:

STOPADJ

STARTADJ:

[0]:

STOPADJ:

[0]:

Fingerprint Media Menu

SETUP:

MEDIA

MEDIA:

MEDIA SIZE

MEDIA SIZE:

XSTART

XSTART:

[0]:

MEDIA SIZE:

WIDTH

WIDTH:

[832]:

MEDIA SIZE:

LENGTH

LENGTH:

[1243]:

MEDIA:

MEDIA TYPE

MEDIA TYPE:

LABEL (w GAPS)

MEDIA TYPE:

MEDIA TYPE:

MEDIA TYPE:

VAR LENGTH STRIP

Scroll forward

Scroll back

MEDIA:

PAPER TYPE

PAPER TYPE:

TRANSFER

TRANSFER:

RIBBON CONSTANT

RIBBON CONSTANT:

[90]:

TRANSFER:

RIBBON FACTOR

RIBBON FACTOR:

[25]:

TRANSFER:

LABEL OFFSET

LABEL OFFSET:

[0]:

PAPER TYPE:

DIRECT THERMAL

DIRECT THERMAL:

LABEL CONSTANT

LABEL CONSTANT

[85]:

DIRECT THERMAL:

LABEL FACTOR

LABEL FACTOR:

[40]:

MEDIA:

CONTRAST

MEDIA:

TESTFEED

CONTRAST:

+0%

CONTRAST:

+4% CONTRAST:

CONTRAST:

CONTRAST:

CONTRAST:

-10% CONTRAST:

CONTRAST:

CONTRAST:

CONTRAST:

-2%

Scroll forward

Scroll back

TESTFEED:

[26 28 0 10]

Press <Enter> to perform a testfeed.

Values are read-only.

MEDIA:

TESTFEED MODE

TESTFEED MODE:

TESTFEED MODE:

SLOW

Scroll forward

Scroll back

MEDIA:

LEN (SLOW MODE)

LEN (SLOW MODE):

[0]:



Fingerprint Print Defs Menu

SETUP:

PRINT DEFS

PRINT DEFS:

CMD Language

PRINT DEFS:

CLIP DEFAULT

CMD Language:

CLIP DEFAULT:

Direct Protocol

TESTPRINT:

TESTPRINT:

ESIM

TESTPRINT:

TESTPRINT:

DSIM

CLIP DEFAULT:

CLIP DEFAULT:

ON

PRINT DEFS:

TESTPRINT

PRINT DEFS:

PRINT SPEED

PRINT DEFS:

LSS TEST

TESTPRINT:

DIAMONDS

TESTPRINT:

BAR CODES #1

PRINT SPEED:

[100]:

TESTPRINT:

TESTPRINT:

TESTPRINT:

TESTPRINT:

NETWORK INFO

LSS TEST:

LSS AUTO

LSS AUTO:

Only displayed if an optional EasyLAN board is installed.

Scroll forward

Scroll back

<Enter> to print

<?> for error info

COM:

USB KEYBOARD

USB KEYBOARD:

US USB KEYBOARD:

USB KEYBOARD:

USB KEYBOARD:

USB KEYBOARD:

USER DEFINED

Scroll forward

Scroll back

LSS TEST:

LSS MANUAL

LSS [G: 2]D: 6

Toggle between gain (G) and drive

(D)

Decrease/increase value inside brackets

IPL Setup Menus

Use this section to learn about the IPL setup menus and options.

IPL Ser-Com Menu

SETUP:

SER-COM

SER-COM:

BAUDRATE

SER-COM:

DATA BITS

BAUDRATE;

BAUDRATE;

BAUDRATE;

BAUDRATE;

57600 BAUDRATE;

BAUDRATE;

BAUDRATE;

BAUDRATE;

4800

DATA BITS:

8 CHAR LENGTH

7

Scroll forward

Scroll back

SER-COM:

PARITY

SER-COM:

STOP BITS

SER-COM:

PROTOCOL

PARITY:

PARITY:

PARITY:

PARITY:

SPACE

Scroll forward

Scroll back

STOP BITS:

1 STOP BITS:

2

Scroll forward

Scroll back

PROTOCOL:

XON XOFF

PROTOCOL:

STANDARD

Scroll forward

Scroll back

IPL COM Menu

SETUP:

COM

COM:

INTERFACE

INTERFACE:

BAUDRATE;

IEEE 1284



IPL Network Menu

NETWORK:

IPV6 SELECTION

IPV6 SELECTION:

AUTO

NETWORK:

IPV6 ADDRESS

IPV6 ADDRESS:

FE80::210:40FF:F

NETWORK:

NAME SERVER 6

NAME SERVER 6:

FD::1

NETWORK:

DHCP RESPONSE

DHCP RESPONSE:

BROADCAST

NETWORK:

NETWORK TYPE

NETWORK TYPE:

ETHERNET

IPL Test/Service Menu

SETUP:

TEST/SERVICE

TEST/SERVICE:

TESTPRINT

TESTPRINT:

CONFIG

CONFIG:

SW

CONFIG:

NETWORK

Scroll forward

Scroll back

TESTPRINT:

UDC

UDC:

ALL

ALL:

PRINT UDCs

TESTPRINT:

TEST LABELS

TEST LABELS:

TEST LABELS:

PRINT QUALITY

Scroll forward

Scroll back

TESTPRINT:

FORMAT

FORMAT:

ALL

ALL:

PRINT FORMATS

TESTPRINT:

FONT

FONT:

ALL

ALL:

PRINT UDFs

TESTPRINT:

PAGE

PAGE:

ALL

ALL:

PRINT PAGES

TEST/SERVICE:

DATA DUMP

DATA DUMP:

CONFIG:

YES

Scroll forward

Scroll back

TEST/SERVICE:

MEMORY RESET

MEMORY RESET:

CONFIG:

CONFIGURATION

Scroll forward

Scroll back

TEST/SERVICE:

LSS TEST

LSS TEST:

LSS AUTO

LSS AUTO:

TEST/SERVICE:

CMD LANGUAGE

CMD LANGUAGE:

CMD LANGUAGE:

ESIM

CMD LANGUAGE:

CMD LANGUAGE:

CMD LANGUAGE:

DIRECT PROTOCOL



IPL Media Menu

SETUP:

MEDIA

MEDIA :

MEDIA TYPE

MEDIA TYPE:

GAP

CONFIG:

CONTINUOUS

Scroll forward

Scroll back

MEDIA :

DARKNESS

DARKNESS:

0

0/1/2/3/4/5/6/7/8/

9/10/-10/-9/-8/-7/

-6/-5/-4/-3/-2/-1

Scroll forward

Scroll back

MEDIA :

PAPER TYPE

PAPER TYPE:

CONFIG:

TTR

Scroll forward

Scroll back

MEDIA :

TESTFEED MODE

TESTFEED MODE:

TESTFEED MODE:

SLOW

Scroll forward

Scroll back

MEDIA :

LBL LENGTH DOTS

LBL LENGTH DOTS:

1200

100/200/400/800/

1200/1600/2000/

2500/3000/3600/

4200/4800

Scroll forward

Scroll back

MEDIA :

SENSITIVITY

SENSITIVITY:

420

120/130/140/160/170/

180/222/226/236/238/

366/369/420/440/450/

460/470/480/513/527/

533/563/565/567/623/

627/633/647/673/677/

687/720/854/864

Scroll forward

Scroll back

MEDIA :

LBL REST POINT

MEDIA :

FORM ADJ DOTS X

MEDIA :

FORM ADJ DOTS Y

LBL REST POINT:

0

0/2/4/6/8/10/15/20/25/

30/-30/-25/-20/-15/-10/

-8/-6/-4/-2

FORM ADJ DOTS X:

0

0/2/4/6/8/10/15/20/25/

30/-30/-25/-20/-15/-10/

-8/-6/-4/-2

Scroll forward

Scroll back

Scroll forward

Scroll back

FORM ADJ DOTS Y:

0

0/2/4/6/8/10/15/20/25/

30/-30/-25/-20/-15/-10/

-8/-6/-4/-2

Scroll forward

Scroll back

IPL Configuration Menu

SETUP:

CONFIGURATION

CONFIGURATION:

PWRUP EMULATION

CONFIGURATION:

PWRUP EMULATION

CONFIGURATION:

PRINT SPEED

CONFIGURATION:

CUTTER

PWRUP EMULATION:

EMULATION MODE

PWRUP EMULATION:

LEGACY MODE

EMULATION MODE:

EMULATION MODE:

EMULATION MODE:

EMULATION MODE:

86XX-15MIL

Scroll forward

Scroll back

LEGACY MODE:

EMULATION MODE:

ENABLE

Scroll forward

Scroll back

PRINT SPEED:

2 IN/SEC

PRINT SPEED:

PRINT SPPED:

PRINT SPPED:

6 IN/SEC

Scroll forward

Scroll back

CUTTER:

NOT INSTALLED

CONFIG:

DISABLE

Scroll forward

Scroll back



ESim Setup Menus

Use this section to learn about the ESim setup menus and options.

ESim Serial-Com Menu

SETUP:

SERIAL-COM

SERIAL-COM:

BAUDRATE

SERIAL-COM:

DATA BITS

BAUDRATE;

BAUDRATE;

BAUDRATE;

BAUDRATE;

57600 BAUDRATE;

BAUDRATE;

BAUDRATE;

BAUDRATE;

4800

DATA BITS:

8 CHAR LENGTH

7

Scroll forward

Scroll back

SERIAL-COM:

PARITY

SERIAL-COM:

STOP BITS

PARITY:

NONE

PARITY:

ODD

Scroll forward

Scroll back

STOP BITS:

1 STOP BITS:

2

Scroll forward

Scroll back

SERIAL-COM:

HOST HANDSHAKE

HOST HANDSHAKE:

PROTOCOL:

NONE

Scroll forward

Scroll back

ESim Net-Com, NET1 Menu

SETUP:

NET-COM, NET1

NET-COM, NET1

NEW LINE

NEW LINE:

CR/LF

NEW LINE:

LF

ESim Com Menu

SETUP:

COM

COM:

INTERFACE

INTERFACE:

BAUDRATE;

IEEE 1284

COM:

USB KEYBOARD

USB KEYBOARD:

US USB KEYBOARD:

USB KEYBOARD:

USB KEYBOARD:

USB KEYBOARD:

USER DEFINED

Scroll forward

Scroll back


ESim Network Menu


NETWORK:

IPV6 SELECTION

IPV6 SELECTION:

AUTO

NETWORK:

IPV6 ADDRESS

IPV6 ADDRESS:

FE80::210:40FF:F

NETWORK:

NAME SERVER 6

NAME SERVER 6:

FD::1

NETWORK:

DHCP RESPONSE

DHCP RESPONSE:

BROADCAST

ESim Feedadjust Menu

SETUP:

FEEDADJ

FEEDADJ:

TOP FORM BACKUP

FEEDADJ:

TEAR BAR OFFSET

TOP FORM BACKUP:

TOP FORM BACKUP:

DISABLE

TEAR BAR OFFSET:

106

NETWORK:

NETWORK TYPE

NETWORK TYPE:

ETHERNET



ESim Media Menu

SETUP:

MEDIA

MEDIA :

PRINT METHOD

PRINT METHOD:

CONFIG:

DIRECT THERMAL

Scroll forward

Scroll back

MEDIA :

DENSITY

DENSITY:

10

MEDIA :

MEDIA TYPE

MEDIA TYPE:

CONTINUOUS

TESTFEED MODE:

MARK

Scroll forward

Scroll back

MEDIA:

MEDIA SIZE

MEDIA SIZE:

WIDTH

WIDTH:

832

MEDIA SIZE:

LENGTH

LENGTH:

1200

MEDIA :

POINT

POINT:

TYPE

TYPE:

TYPE:

Relative Ref(R)

Scroll forward

Scroll back

POINT:

X

X:

0

POINT:

Y

Y:

0

ESim Print Defs Menu

SETUP:

PRINT DEFS

PRINT DEFS:

PRINT SPEED

PRINT SPEED:

3

PRINT DEFS:

PRINT DIRECTION

PRINT DIRECTION:

ZT CLIP DEFAULT:

ZB

PRINT DEFS:

SENSOR

SENSOR:

LTS

LTS:

DISABLE

ENABLE

MEDIA :

TESTFEED

TESTFEED:

[223 225 23]

MEDIA :

POWER UP

POWER UP:

NO MOTION

POWER UP:

CALIBRATION

Scroll forward

Scroll back

MEDIA :

HEAD CLOSE

HEAD CLOSE:

NO MOTION

POWER UP:

CALIBRATION

Scroll forward

Scroll back

PRINT DEFS:

CUTTER

CUTTER:

OFF

BATCH/1/2/3/4/5/6/

7/8/9/10/20/30/40/

50/100/200/255

PRINT DEFS:

CUT POSITION

CUT POSITION:

100

128

PRINT DEFS:

CMD Language

CMD Language:

ESIM

TESTPRINT:

TESTPRINT:

TESTPRINT:

IPL

PRINT DEFS:

TESTPRINT

TESTPRINT:

TESTPRINT:

BAR CODES #2

TESTPRINT:

DIAMONDS TESTPRINT:

TESTPRINT:

TESTPRINT:

TESTPRINT:

SETUP INFO

Scroll forward

Scroll back

<Enter> to print



ESim Charset Menu

SETUP:

CHARSET

CHARSET:

TOP FORM BACKUP:

CODE PAGE

ESim Date Time Menu

SETUP:

DATE TIME

DATE TIME:

HOUR

HOUR:

8

DATE TIME:

MINUTE

MINUTE:

12

DATE TIME:

SECONDS

SECONDS:

45

DATE TIME:

YEAR

YEAR:

2009

DATE TIME:

MONTH

MONTH:

AUG

DATE TIME:

DAY

HOUR:

27




Advanced Configuration

This appendix contains information on the printer file system and how to modify the appearance of the printer web page.

131

Appendix D — Advanced Configuration

Printer File System (Fingerprint)

As you access the printer for communications, you will encounter different parts of the printer file system. The following sections contain a device tree structure and brief descriptions of the different devices and directories of the file system.

Device Tree Structure

This illustration shows the device tree structure of the printer.

/ (root) c

ADMIN boot card1 dev pffs rom images secure tmp

Devices and Directories

The file system of the printer is case-sensitive. This fact is important because filenames in Fingerprint commands are translated into capital letters by default. Directories or files with lowercase names will be inaccessible for Fingerprint commands and programs.

Depending on how you choose to navigate the file system on the printer, you will need to use different commands.



• If you are accessing the printer through an FTP client or a web browser, you can easily navigate through the different devices and directories. Lowercase letters are not an issue for FTP or a web browser.

• If you are accessing the printer through raw TCP (“net1:”), you use

Fingerprint to communicate with the printer. Since Fingerprint commands are translated into uppercase letters, you are restricted from accessing devices and directories with lowercase names. For more information on using Fingerprint, refer to the Fingerprint

Command Reference Manual .

/(root)

The root node is write protected to preserve the device and file structure of the printer.

/c (or c:)

/c or c: is the user file system. You can create directories here to store files such as programs, fonts, and images.

/c/ADMIN (or c:ADMIN)

This directory is only accessible for the admin user. It contains start order, Fingerprint restrictions, and other configuration parameters only configurable for an admin.

/c/boot (or c:boot)

This directory contains the firmware, password file, and other system information.

/card1 (or card1:)

This directory is the Compact Flash file system used to store large fonts, images and so on. You can also use this device to upgrade the firmware of the printer.

/dev

This directory is where devices used for input/output, such as uart1,

Flash, net1, parallel IEEE 1284, and so on are located.

/pffs (or pffs:)

The power fail file system is used to store files that need to be saved at power down. Files stored on this unit cannot exceed the size of 256 bytes each, and the total size of the “pffs” unit is 32 KB.



/rom (or rom:)

This device is used to store a collection of files that are available as default in the printer, for example the default web pages, fonts, and images.

/rom/images (or rom:images)

This directory is used to store images used for the default web pages.

/rom/secure (or rom:secure)

This directory is used to store the password protected web pages.

/tmp (or tmp:)

This is the printer’s temporary read/write memory. It will lose its content when the power is turned off or at a power failure. Do not use

“tmp:” to store valuable data. One advantage of using “tmp:” instead of “/c” to temporarily store data is that data can be written to SDRAM faster than to the flash memory.

Customing the Printer Home Page

The easiest way to modify the appearance of the printer web page is to create an HTML file called “INDEX.HTM” on the device “/c” with custom designed logo and colors. From this file it is quite easy to link to the configuration pages of the printer. The web server generates these web pages with dynamic information on the fly. This process makes the real-time generated pages of the printer appear in the

Intermec style. The colors and logo of the customer will be ignored.

Web Style Guide Files

The printer network cards are prepared for customization of the default web pages in a more permanent way by changing the configuration of the engine that generates the pages. While generating the pages, the web server accesses configuration parameters, like the background color, the name of logos to display on the page and generates the HTML code. Default configuration of these parameters makes the printer’s web page appear in the Intermec style, with corporate colors and logos. When changing the parameters, the web pages are permanently customized.



Customization of these parameters has to be done in specific files called “Web Style Guide Files” , assigning user-defined values to several support environment variables.

Web style guide files contain parameters to set web page content and layout. These files can be stored either on /c or pffs:.

In the file system, /c has priority over pffs:, which implies that if there is a web style guide on /c (for example /c/webstyleguide.0), the printer will not look for pffs:webstyleguide.1. We suggest that web style guides are stored on pffs: to minimize the risk that they are accidentally removed.

Content of a Web Style Guide File

A Web Style Guide file has to contain a set of mandatory environment variables and it can also contain optional variables. All variables have to be lowercase, followed by a “=” sign and a consistent value. There is no specific order of the variables.

Required Environment Variables

Use the reference table below to understand all of the required environment variables.

Understanding Required Environment Variables

Variable bgco coli cona loat trna

Description

Background color, BGCOLOR attribute of BODY tag.

Copyright link, link to html file showing Copyright notes.

Company name.

Logotype attributes, contains all attributes for the IMG-tag to replace the Intermec logo.

Trade name.

Optional Environment Variables

The optional environment variables are used to specify extra parameters; for instance, these variables permit to change the printer’s model name. The web server only recognizes the following model names:

• PD41



• PD42

The web server checks the available hardware and then displays the correct model name in the web page. If the page has to show a different name of the printer, the web style guide file has to contain the optional variable printer=your name.

Optional Variables Reference Table

Variable Description alco

BGLI heon heli hena lico suon suli suna teco vlco

Active link color, ALINK attribute of

BODY tag.

Comments

Background image link, BACKGROUND attribute of BODY tag.

Help on, enables a help link on the page.

If this parameter is in the webstyle guide file, the variables

“heli” and “hena” must have a value.

Help link, link associated to the Help tag.

Help link name, the label to be shown on the web page.

Link color, LINK attribute of BODY tag.

Support link on, enables a support link on the page.

If this parameter is in the webstyle guide file, then the variables “suli” and

“suna” must have a value.

Support link, this is the link associated withe the support tag.

Support link name, this is the label to be shown on the web page.

Text color, TEXT attribute of the BODY tag.

Visited link color.



x-www-url-Encoding Syntax Rules

The value given to environment variables has to be specified respecting the x-www-url-encoding syntax rules. According to the syntax rules, characters can be inserted using the notation %<ASCII

Hex>. For example, space in the ASCII table has the Hex number 20 so it corresponds to %20. For example, “Intermec Technologies

Corporation” corresponds to

“Intermec%20Technologies%20Corporation” (it can also be written

“Intermec+Technologies+Corporation”).

Colors are specified according to the RGB syntax: %23cdcdcd corresponds to #cdcdcd.

Any quotation marks (%22) must be preceded by a back slash (\).

The file must contain only one line, where the different variables and valuers are separated by ampersand (&) characters.

Memory and Storage

Web Style Guide files are designed to be placed on the printer’s pffs, as mentioned. Due to the memory limits of the pffs the environment variables have very short name (4 bytes), which may make them less user friendly to use, but this allows more space to be used for the value of the variable.

There is also a size limit per file that is set to 256 bytes. In case the

Web Style Guide File you want to create is bigger than 256 bytes, the content has to be split in more than one file.

The parser daemon will start looking for the first Web Style Guide

File which has to be named “webstyleguide.0”, then it will try to read the next file called “webstyleguide.1” and so on.

Creating a Web Style Guide File

You can create Web Style Guide Files with a standard text editor and then transfer them to the printer. Follow these rules when creating a

Web Style Guide File:

• The name has to be lowercase.

• The first file has to have extension “.0”. The following files have to have sequential extension number if one number is missing in the sequence the parser will stop reading the files.



• The split point between one web style guide and the other cannot be in the middle of a line. The last line of the file has to be consistent in the syntax and the first line of the following web style guide file has to be a new line.

• If variables are specified more than one time, the last value is the one assumed.

Intermec recommends that you use the FTP server to transfer the files.

Example (the default Web Style Guide): bgco=%23ffffff&loat=src%3d\%22/rom/images/ itclogo1.gif\%22+align%3dbottom+alt%3d\%22Intermec_

Technologies_Corporation\ %22+border%3d0

&cona=Intermec+Technologies+Corporation&coli=copyrigh t.htmf&suli=support.htmf&suna=Support&suon=t&trna=Eas yCoder


I

Index

139

Index

140

Numerics

802.11

choosing as network type 58 choosing network type from web page 52 security, setting from web page

53 wireless kit accessory 107

802.11 radio communications, setting up 27

802.1x

configuring from web page 54 web page setting descriptions 55

A accessories, printer 107 advanced configuration 131 alerts configuring from web page 45 web page setting descriptions 46 authentication modes, supported

27

Automatic Provision (PAC), turning on or off 55

Avalanche configuring from web page 52 web page setting descriptions 53

B back view of printer 3 balance, adjusting printhead 79 bar code scanner, connecting to printer 37 batch takeup, loading media 13 black mark sensor, adjusting 85

C

Charset menu, ESim 129 cleaning media compartment 89 printhead 89 clearing media jams 78

Com menu

ESim 126

Fingerprint 121

Com menu, IPL 123 command language changing from web page 44 selecting 3 communication settings, configuring 43 communications

PD41 and PD42 Commercial Printer User’s Manual page 43 ports and options 92 setting up 802.11 radio 27 setting up Ethernet 24 troubleshooting problems 72 configuration advanced 131 menu, IPL 125 settings, changing 40 contact Product Support 66 core and roll, media specifications

98 creating labels 20 cutter not found, error message 68 not responding, error message

69 troubleshooting 70

D

Date Time menu, ESim 129 default configuration

ESim 115

Fingerprint 112

IPL 110 default configuration settings 110 default serial port settings 23 default settings viewing and changing with web page 44 device tree structure 132

DHCP, default setting 24 directories, printer 132 dot line, adjusting printhead 82

DSim, language description 4

Dump mode accessing from PD42 Setup menu 73 accessing through Test mode or

Extended Test mode 73 entering in Extended Testmode

76 entering through Test mode and

Extended Testmode 74 using Line Analyzer 72

E

EAP Type, choosing 802.1x with web page 55

Emulation menu, Fingerprint 121 enter Dump mode 74

Error LED illustration and description 6

Error LED, troubleshooting 69 error message, understanding

PD42 67

ESim

Charset menu 129

Com menu 126

Date Time menu 129 default configuration 115

Feedadjust menu 127 language description 4

Media menu 128

Net-Com, NET1 menu 126

Network menu 127

PD42 Setup menu illustration

42

Print Defs menu 128

Serial-Com menu 126

Ethernet choosing as network type 58 choosing network type from web page 52 interface description 96

LEDs, understanding 97 setting up communications 24 troubleshooting connection 69

Extended Testmode function descriptions 76 using 75

Extended testmode using to troubleshoot 74

F factory defaults resetting 110 restoring in Extended Testmode

76 settings 110

Feed,soft key 8

Feedadjust menu

ESim 127

Fingerprint 122 field out of label, error message 68 file system, Fingerprint printer 132

Fingerprint

Com menu 121 configuring wireless security 32 default configuration 112

Emulation menu 121

Feedadjust menu 122


Index language description 4

Line Analyzer program 72

Media menu 122

Net-Com, NET1 menu 120

Network menu 121


41

Print Defs menu 123

Ser-Com, UART1 menu 120 using commands to upgrade firmware 61 using to configure network type

59 using to configure printer 57 using to serially configure IP settings 26 firmware downloading updates 59 upgrading 59 upgrading with printer commands 61 upgrading with PrintSet 60 upgrading with web page 61 font card accessory 107 front panel, understanding 5 front view of printer 2

G

General network web page configuring settings 47 understanding settings 47

H home page customizing printer 134 illustration 25 printer login and password 25 humidity specifications 92

Hyperterminal turning on typing with IPL 57 using to send configuration commands 57 using to set up wireless communications 28

I

IEEE 1284 interface board accessory 107 interface, pins and descriptions

97

IEEE 1284 port, using to connect printer to PC 23

141

Index

142

Information mode soft key 8 using to find IP address 24 inner authentication, choosing

802.1x with web page 55

InterDriver software, how to download 22 interface

Ethernet 96

IEEE 1284 97 serial 94 standard 94

USB 95

USB host 96 internal rewinder accessory 107

IP address configuring manually 25 retrieving with DHCP 24

IP configuration error, error message 68

IP link error, error message 67

IP settings configuring serially using

Fingerprint 26 configuring serially using IPL 26

IPL

Com menu 123

Configuration menu 125 configuring wireless security 29 default configuration 110 language description 4

Media menu 125

Network menu 124


41

Ser-Com menu 123

Test/Service menu 124 using commands to upgrade firmware 61 using to configure network type

59 using to configure printer 57 using to serially configure IP settings 26

IPV4 settings, web page description

51

IPV6 settings, web page descriptions 51

K keyboard changing layout 37 configuring layout from web page 43 connecting to the printer 36

Knowledge Central, web site 66

L label creating and printing 20 gap sensor, adjusting 85 not found, error message 68 not taken, error message 67 printing test 19 stop sensor, adjusting 85 stop sensor, testing in Setup mode 86

LabelShop software, downloading

20

LCD screen, 240x160 pixel 92

LEDs illustration 6 understanding 6

Line Analyzer, using Fingerprint 72 loading media 11 peel-off printing 12 self-strip printing 12 tear-off printing 11 ribbon 16 login name, home page 25

LSS Auto, using to verify label stop sensor is working 86

LSS too high, LSS too low, error message 67

M mail settings, configuring from web page 48 maintaining the printer 88 maintenance, error message 67 media clearing jams 78 compartment, cleaning 89 feed direction, configuring 44 loading 11 peel-off 12 self-strip 12 menu, ESim 128 menu, Fingerprint 122 menu, IPL 125 roll diameter, max and min 93 settings, configuring 43


media ( continued) specifications 98 core and roll 98 non-adhesive strip 98 self-adhesive labels 101 self-adhesive strip 99 tickets with black mark 105 tickets with gaps 103 web page 43 width, max and min 93 memory and storage, web style guide 137 memory, printer 92 microprocessor, ARM 9 92

N

Net-Com, NET1 menu

ESim 126

Fingerprint 120

Network menu

ESim 127

Fingerprint 121

IPL 124 network type choosing Ethernet or wireless

802.11

58 choosing from PD42 screen 58 choosing with printer commands 58 configuring from web page 52 network, connecting your printer

24 new features 2 non-adhesive strip, media specifications 98

O optional environment variables, web style guide 135 out of media, error message 68

P paper cutter accessory 107 parallel port pins and descriptions 97 using to connect printer to PC

23 password changing with web page 47 home page 25

Pause, soft key 8

PD41


Index back of printer 3 front view 2 selecting command language 4

PD42 back of printer 3 choosing network type from screen 58 configuring from screen 40 error messages, understanding

67 front view 3 screen and soft key illustration 7 screen, understanding 7 selecting command language 4 setup menus 119 soft keys, using 7 startup screen 5 testing label stop sensor in Setup mode 86 peel-off media, loading 12 physical specifications 92 poor printing, troubleshooting 71

Power LED illustration and description 6 troubleshooting 69 power specifications 92 press feed not done, error message

67 pressure, adjusting printhead 81

Print button illustration 6 understanding 6

Print Defs menu

ESim 128

Fingerprint 123 print engine settings, configuring

44 print speed, configuring 44 print test labels 74 print width, max and min 93 printer home page illustration 25 using to configure printer 42 printer name, viewing 47 printer states icons active in each 10 understanding 9 printers accessories 107 adjusting 77 configuring 40

143

Index

144 printers ( continued) configuring with PrintSet 56 connecting to a PC 22 connecting to your network 24 directories, Fingerprint file system 132 exterior, cleaning 90 file system, Fingerprint 132 home page, login name and password 25 identifying parts 2 learning about 2 maintaining 88 memory 92 modifying web page 131 problems and solutions 69 specifications 92 standard interfaces 94 troubleshooting 66 printhead adjusting 79 balance, adjusting 79 cleaning 89 dot line, adjusting 82 hot, error message 68 lifted, error message 67 pressure, adjusting 81 printing, test label 19

PrintSet using to configure printer 56 using to upgrade firmware 60 problems, printer 69

Product Support, contacting 66

R

Ready/Data LED 6

Ready-to-Work LED 7 real time clock (RTC) accessory 107 required environment variables, web style guide 135 resetting printer to factory defaults

110 restore factory default settings 76 ribbon determining ink in or out 17 empty, error message 68 loading thermal transfer 16 roll diameter, max and min 93 shield, adjusting 78 tension, adjusting 77 width, max and min 93

PD41 and PD42 Commercial Printer User’s Manual wrinkling, preventing 77

RS-232 cable part number 23 serial interface 94

S scanner, connecting to printer 37 screen, using PD42 to configure printer 40 security, configuring wireless 53 self-adhesive labels, media specifications 101 self-adhesive strip, media specifications 99 self-strip media, loading 12

Ser-Com, UART1 menu,

Fingerprint 120 serial cable 23 serial communications, configuring from web page

43 serial interface default settings 94 illustration and pin descriptions

94 serial port default communication settings

23 using to connect printer to PC

22

Serial-Com menu, ESim 126

Setup menu changing command language 5

ESim illustration 42

Fingerprint illustration 41

IPL illustration 41 setup menus

ESim 126

Fingerprint 120

IPL 123

Setup mode entering 40 soft key 8 using to access Dump mode 73 skipping labels, troubleshooting 70 slow testfeed, performing 76

SmartSystems configuring with web page 56

Foundation, using to configure printer 57

SNMP configuring with web page 49 setting descriptions 50 soft keys understanding 8 using PD42 7 specifications humidity 92 media 98 physical 92 power 92 printer 92 temperature 92

SSID 53 startup screen, PD42 printer 5 style guide content of web 135 creating web 137 memory and storage 137 optional environment variables

135 required environment variables

135

URL encoding syntax rules 137 web pages 134

T

TCP/IP configuring with web page 50 setting descriptions 51 tear-off printing, loading media 11 temperature specifications 92 test labels printing 19 printing from web page 44

Test/Service menu, IPL 124

Testfeed soft key 8 testfeed not done, error message 68

Testmode, using to troubleshoot

74 thermal transfer ribbon, loading 16 tickets with black mark, media specifications 105 tickets with gaps, media specifications 103 troubleshooting communication problems 72 printer 66

Index

U uart1, serial port 22 updates, downloading firmware 59 upgrading firmware 59

URL encoding syntax rules, web style guide 137

USB host interface, pins and descriptions 96 hub, connecting to printer 37 interface description 95

USB device port, using to connect printer to PC 22

USB host port connecting a USB hub 37 connecting bar code scanner 37 connecting keyboard 36 connecting peripherals 35

USB mass storage device using with printer 36

W

Wavelink Avalanche, configuring from web page 52 web page customizing the home page 134 modifying printer 131 style guide files 134 using to configure printer 42 using to upgrade firmware 61 web pages creating a web style guide 137 style guide content 135

Web Shell setting descriptions 45 settings, configuring 44 web style guide files 134

WEP configuring with Fingerprint 33 configuring with IPL 30 keys 53 web page setting and description

53 wireless 802.11 kit accessory 107 wireless LAN, configuring from web page 53 wireless security configuring from web page 53 configuring with Fingerprint 32 configuring with IPL 29


Index

WPA 54 configuring with Fingerprint 34 configuring with IPL 31

WPA2 configuring with Fingerprint 34 configuring with IPL 31

WPA2-PSK configuring with Fingerprint 33 configuring with IPL 30

WPA-PSK 54 configuring with Fingerprint 33 configuring with IPL 30

Z

ZSim, language description 4


Worldwide Headquarters

6001 36th Avenue West

Everett, Washington 98203

U.S.A.

tel 425.348.2600

fax 425.355.9551

www.intermec.com

© 2010 Intermec Technologies

Corporation. All rights reserved.

PD41 and PD42 Commercial Printer User’s Manual

*935-032-002*

P/N 935-032-002

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