Intermec CK30 User Manual

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User's Manual

CK30 Handheld

Computer

Intermec Technologies Corporation

Worldwide Headquarters

6001 36th Ave. W.

Everett, WA 98203

U.S.A. www.intermec.com

The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.

Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation.

The word Intermec, the Intermec logo, Norand, ArciTech, Beverage Routebook, CrossBar, dcBrowser, Duratherm, EasyADC, EasyCoder, EasySet, Fingerprint, INCA (under license), igistics, Intellitag, Intellitag Gen2, JANUS, LabelShop, MobileLAN, Picolink, Ready-to-Work,

RoutePower, Sabre, ScanPlus, ShopScan, Smart Mobile Computing, TE 2000, Trakker

Antares, and Vista Powered are either trademarks or registered trademarks of Intermec

Technologies Corporation.

There are U.S. and foreign patents as well as U.S. and foreign patent applications pending. ii CK30 Handheld Computer User’s Manual

Document Change Record

This page records changes to this document. The document was originally released as version 001.

Version

002

003

004

005

006

Date

04/2004

07/2004

01/2005

11/2005

06/2006

Description of Change

Added new information to support the release of Service Pack

1. New information includes remote upgrade using Intermec

Settings, configuration using Intermec Settings one-to-one or with the Wavelink Avalanche package, support for IE

Browser, support for the EasyADC system and other minor updates and revisions.

Added an addendum to support the release of Service Pack 2.

New information includes the addition of CCX compliance, the EAN.UCC Composite symbology, Funk security, the ability to disable or modify some key functions, and other minor updates.

Revised to include information for the Service Pack 3 release.

Changes include the addition of the SP2 addendum to the user’s manual, CK30C support for iBrowse, VPN support, support for a programmable keypad, and minor updates and corrections.

Updated information on Funk security and configuration, added new diagnostics, and added information on

SmartSystems.

Revised the manual to support RoHS compliance. Other new information includes an updated list of scanners and cables, instructions for changing the contrast, instructions for scanning PDF417 and Micro PDF417 bar codes, instructions for loading multiple certificates, expanded information about the backup battery and the Backup Battery Very Low dialog box, troubleshooting information for the SD card, bar code symbologies listed by scanner option, new information on the

EV10 1D linear imager reading distances, and an illustration that identifies the pins in the serial adapter.

CK30 Handheld Computer User’s Manual iii

iv CK30 Handheld Computer User’s Manual

Contents

Before You Begin.......................................................................................................xi

Safety Icons .................................................................................................xi

Global Services and Support ........................................................................xi

Who Should Read This Document? ..........................................................xiii

Related Documents ...................................................................................xiii

Patent Information ....................................................................................xiii

Other Copyright Information.................................................................... xiv

Using the CK30 Handheld Computer

.................................................. 1

Introducing the CK30 Handheld Computer.............................................................. 2

What’s New? ............................................................................................................. 4

Using the Battery....................................................................................................... 5

Charging and Installing the Battery ............................................................. 6

Maximizing Battery Life .............................................................................. 7

Checking the Battery Status......................................................................... 8

Using the Keypad ...................................................................................................... 8

The 42-Key Large Numeric and Function Keypad ...................................... 9

The 50-Key Full Alphanumeric Keypad .................................................... 10

The 52-Key Full Alphanumeric Keypad .................................................... 11

Using the Color-Coded Keys..................................................................... 12

Capitalizing All Characters ........................................................................ 13

Using the Alpha Key on the 42-Key Keypad.............................................. 13

Using the Power ( I ) Key........................................................................... 14

Disabling or Modifying Keypad Functions ................................................ 14

Using the Screen...................................................................................................... 15

Understanding the Screen Icons ................................................................ 16

Changing the Contrast .............................................................................. 17

Using the Mouse Pointer........................................................................... 18

Repositioning a Window ........................................................................... 19

Understanding the Status Lights .............................................................................. 20

Understanding the Beeps ......................................................................................... 21

Scanning Bar Codes................................................................................................. 22

CK30 Handheld Computer User’s Manual v

Contents

Scanning With the EV10 1D Linear Imager .............................................. 23

Attaching a Tethered Scanner.................................................................... 25

Using Energy Saver Mode With Your 1551E or 1553 Scanner .................. 26

Attaching a Scanner to the Serial Port........................................................ 27

Installing an SD Card .............................................................................................. 29

Configuring the CK30

.................................................................................... 33

How to Configure the CK30 Parameters ................................................................. 34

Configuring the CK30 With the Setup Assistant ....................................... 35

Configuring the CK30 With the Configuration Utility ............................. 36

Configuring the CK30 With SmartSystems Console ................................. 40

Configuring the CK30 by Scanning Bar Codes.......................................... 41

Configuring the CK30 Through the Network ........................................... 42

Synchronizing the CK30 System Time With a Time Server....................... 45

Configuring the CK30 for Your Network ................................................................ 46

Configuring Serial Communications ......................................................... 46

Configuring 802.11b/g Radio Communications........................................ 48

Configuring Ethernet Communications on Older CK30s.......................... 51

Configuring Bluetooth Radio Communications ........................................ 53

Configuring Security ............................................................................................... 55

Choosing Between Funk and Microsoft Security ....................................... 56

Configuring WPA Security........................................................................ 57

Configuring 802.1x Security...................................................................... 63

Configuring LEAP Security ....................................................................... 66

Configuring Static WEP Security .............................................................. 67

Loading a Certificate ................................................................................. 69

Disabling Security ..................................................................................... 73

Configuring a VPN ................................................................................... 73

Developing and Installing Applications

......................................... 75

Developing Applications for the CK30 .................................................................... 76

Developing a New Application for the CK30 ............................................ 76

Developing a Web-Based Application........................................................ 77

Converting a Trakker Antares Application to a CK30 Application............. 81

Installing Applications on the CK30 ........................................................................ 82

Installing Applications Using ActiveSync ................................................... 83

Installing Applications Using Your SD Card.............................................. 87 vi CK30 Handheld Computer User’s Manual

Contents

Installing Applications Using the FTP Server............................................. 87

Installing Applications Using Wavelink Avalanche..................................... 88

Installing Applications Using SmartSystems Console ................................. 88

Launching Your Application Automatically ............................................................. 89

Customizing How Applications Load on the CK30 ................................................. 89

Managing the CK30

......................................................................................... 91

Accessing the System Main Menu............................................................................ 92

Managing Files on the CK30 ................................................................................... 93

Running an Application From File Manager.............................................. 93

Deleting a File With File Manager............................................................. 94

Copying a File With File Manager............................................................. 95

Viewing the Properties of a File With File Manager................................... 95

Managing Applications on the CK30....................................................................... 96

Viewing All Applications Currently Running on the CK30 ....................... 96

Closing an Application .............................................................................. 97

Switching Between Applications ................................................................ 98

Viewing the Properties of an Application................................................... 98

Setting or Changing the System Main Menu Password ............................................ 98

Backing Up Your Files ........................................................................................... 100

Upgrading Your CK30 .......................................................................................... 101

Upgrading the Operating System Using an SD Card ............................... 101

Upgrading Your CK30 Using SmartSystems Console .............................. 103

Running Diagnostics

.................................................................................... 105

Using Diagnostics on the CK30............................................................................. 106

Understanding the Diagnostics Screens.................................................................. 107

Battery Information................................................................................. 107

Bluetooth Console................................................................................... 109

Bootcode Version .................................................................................... 110

Contrast Test .......................................................................................... 110

CPU Monitor.......................................................................................... 111

Display Test ............................................................................................ 112

CK30 Handheld Computer User’s Manual vii

Contents

Hardware Configuration Table................................................................ 112

Installed Fonts......................................................................................... 113

Intermec Value Add Information............................................................. 113

Keypad Test ............................................................................................ 114

LED Test ................................................................................................ 114

Memory Information .............................................................................. 115

Network Connection Test ....................................................................... 115

Network Interface Information................................................................ 116

Operating System Version ....................................................................... 117

Ping Utility ............................................................................................. 117

Radio Driver Version .............................................................................. 118

Radio Information................................................................................... 118

RAM Monitor......................................................................................... 119

Read CPU Registers ................................................................................ 119

Security Information ............................................................................... 120

Sound Test.............................................................................................. 121

Troubleshooting and Maintaining the CK30

............................. 123

Troubleshooting the CK30 .................................................................................... 124

Calling Product Support.......................................................................... 124

Problems and Solutions ........................................................................... 125

Problems While Operating the CK30...................................................... 125

Problems While Configuring Security ..................................................... 127

Problems With Wireless Connectivity ..................................................... 130

Problems Transmitting Data Through the Serial Port.............................. 132

Problems While Scanning Bar Codes....................................................... 132

Booting the CK30 ................................................................................................. 136

Warm Booting the CK30 ........................................................................ 136

Cold Booting the CK30 .......................................................................... 137

Cleaning the Scanner Window and CK30 Screen .................................................. 138

Specifications

..................................................................................................... 139

Physical and Environmental Specifications............................................................. 140

Accessories for the CK30 ....................................................................................... 144

Typing Characters Not Printed on the Keypad ...................................................... 146

Pin Assignments for the Serial Port ........................................................................ 150 viii CK30 Handheld Computer User’s Manual

Contents

Default Settings

............................................................................................... 153

Default Configuration Settings .............................................................................. 154

Reprogrammable Keypad

........................................................................ 161

Reprogramming the Keypad .................................................................................. 162

Changing the Functionality of Keypad Keys or Key Combinations.......... 162

Creating Keypad Macros ......................................................................... 174

Index

......................................................................................................................... 181

CK30 Handheld Computer User’s Manual ix

Contents x CK30 Handheld Computer User’s Manual

Before You Begin

Before You Begin

This section provides you with safety information, technical support information, and sources for additional product information.

Safety Icons

This section explains how to identify and understand warnings, cautions, and notes that are in this document.

A warning alerts you of an operating procedure, practice, condition, or statement that must be strictly observed to avoid death or serious injury to the persons working on the equipment.

A caution alerts you to an operating procedure, practice, condition, or statement that must be strictly observed to prevent equipment damage or destruction, or corruption or loss of data.

Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances.

Global Services and Support

Warranty Information

To understand the warranty for your Intermec product, visit the

Intermec web site at www.intermec.com and click Service &

Support > Service & Support. The Intermec Global Sales &

Service page appears. From the Service & Support menu, move your pointer over Support, and then click Warranty.

Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose.

CK30 Handheld Computer User’s Manual xi

Before You Begin

Web Support

Visit the Intermec web site at www.intermec.com to download our current documents (in PDF). To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor.

Visit the Intermec technical knowledge base (Knowledge

Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product.

Telephone Support

These services are available from Intermec.

Service

Order Intermec products

Description

• Place an order.

• Ask about an existing order.

Order printer labels and ribbons. Order Intermec media

Order spare parts

Technical

Support

Service

Order spare parts.

Service contracts

In the U.S.A. and Canada call 1-800-755-5505 and choose this option

1 and then choose 2

1 and then choose 1

1 or 2 and then choose 4

Talk to technical support about your Intermec product.

• Get a return authorization number for authorized service center repair.

2 and then choose 2

2 and then choose 1

• Request an on-site repair technician.

• Ask about an existing contract.

• Renew a contract.

• Inquire about repair billing or other service invoicing questions.

1 or 2 and then choose 3

Outside the U.S.A. and Canada, contact your local Intermec representative. To search for your local representative, from the

Intermec web site, click Contact. xii CK30 Handheld Computer User’s Manual

Before You Begin

Who Should Read This Document?

The CK30 Handheld Computer User’s Manual provides you with information about the features of the CK30 and how to install, operate, maintain, and troubleshoot the CK30. Before you install and configure the CK30, you should be familiar with your network and general networking terms, such as IP address.

The Intermec Computer Command Reference Manual (P/N

073529) is included with this manual on a CD or is available as a download from the Intermec web site. Please refer to this manual for help configuring your CK30. The reference manual contains information about all of the CK30 commands and contains pages of bar codes that you can print and scan when configuring supported commands.

Patent Information

Product is covered by one or more of the following patents:

4,455,523; 5,627,360; 4,553,081; 5,657,317; 4,709,202; 5,671,436;

4,845,419; 5,684,290; 4,961,043; 5,777,309; 5,195,183; 5,793,604;

5,216,233; 5,805,807; 5,218,187; 5,818,027; 5,218,188; 5,821,523;

5,227,614; 5,828,052; 5,241,488; 5,831,819; 5,278,487; 5,834,753;

5,322,991; 5,841,121; 5,331,136; 5,844,222; 5,331,580; 5,883,492;

5,349,678; 5,883,493; 5,397,885; 5,886,338; 5,371,858; 5,889,386;

5,373,478; 5,898,162; 5,410,141; 5,969,328; 5,488,575; 5,986,435;

5,500,516; 6,075,340; 5,504,367; 6,109,528; 5,508,599; 6,158,661;

CK30 Handheld Computer User’s Manual xiii

Before You Begin

5,530,619; 6,234,395; 5,567,925; 6,244,512; 5,568,645; 6,330,975;

5,592,512; 6,431,451; 5,598,007, 6,497,368; 5,617,343; 6,538,413.

There may be other U.S. and foreign patents pending.

Other Copyright Information

Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and/or other countries.

Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A.

Wi-Fi is a registered certification mark of the Wi-Fi Alliance.

This product includes software developed by the OpenSSL

Project for use in the OpenSSL Toolkit.

(http://www.openssl.org/)

This product includes cryptographic software written by Eric

Young. ([email protected])

This product uses Regex++, Index software during its operational phases. The owner of Regex++ has granted use of the software to anyone provided such use is accompanied by the following copyright and permission notice:

Regex++, Index. (Version 3.31, 16th Dec 2001)

Permission to use, copy, modify, distribute and sell this software and its documentation for any purpose is hereby granted without fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. Dr John

Maddock makes no representations about the suitability of this software for any purpose. It is provided “as is” without express or implied warranty. xiv CK30 Handheld Computer User’s Manual

Using the CK30 Handheld

Computer

Use this chapter to familiarize yourself with the CK30 Handheld

Computer. In this chapter you will find these sections:

• Introducing the CK30 Handheld Computer

• What’s New?

• Using the Battery

• Using the Keypad

• Using the Screen

• Understanding the Status Lights

• Understanding the Beeps

• Scanning Bar Codes

• Installing an SD Card

CK30 Handheld Computer User’s Manual 1

Chapter 1 — Using the CK30 Handheld Computer

Introducing the CK30 Handheld Computer

The Intermec CK30 is an ergonomically designed handheld computer built on the Microsoft ® Windows ® CE .NET operating system. It is a lightweight, easy-to-use, reliable computer that runs client/server applications, terminal emulation applications, as well as browser-based applications.

Good read light

User-defined lights

Scan button

Intermec

Ready-to-Work

Indicator

Battery light

Battery

Serial port

CK30 Handheld Computer

CK30 Handheld Computers with an IEEE 802.11b/g radio installed are Wi-Fi

certified for interoperability with other

802.11b/g wireless LAN devices.

The CK30 computer is available in three different models that offer several options. To find out which model of the CK30 you have, locate the configuration label on the back of the computer.

The first five characters of the configuration number indicate the model of CK30 you ordered.

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

CK30AA0301000

Configuration number

CK30AA030

1000

Configuration Label: This label is for a CK30 Model A (CK30A).

Features Included With the Different Models of the CK30

Feature

802.11b/g radio

*Bluetooth (optional)

CCX v2.0 compliance

.NET Compact Framework

Pocket Internet Explorer

Internet Explorer 6, SQL Server CE

CK30A CK30B CK30C

9 9

IE Browser

Monochrome Display 9

Color Display

32MB RAM/32MB Flash Memory 9

64MB RAM/64MB Flash Memory

200 MHz Processor 9

400 MHz Processor

*Bluetooth is a trademark owned by Bluetooth SIG, Inc., USA.

CK30 Handheld Computer User’s Manual 3

Chapter 1 — Using the CK30 Handheld Computer

These options are available for the CK30B and CK30C:

• TE 2000 terminal emulation application including 3270,

5250, and VT/ANSI as well as third-party TE applications

• EV10 linear imager or tethered scanner interface

• Data Collection Browser (dcBrowser™) application

Use this manual to understand how to use the features and options available on the CK30. For additional help using terminal emulation, see the TE 2000 Terminal Emulation

Programmer’s Guide (P/N 977-055-008).

For additional help using dcBrowser, see the documentation that ships with the dcBrowser gateway software or the Data Collection

Browser Client User’s Guide (P/N 070011). iBrowse is a locked-down web browser for Intermec devices that is compatible with Microsoft’s Internet Explorer but does not allow the user to exit out of the browser or key in a URL to access a non-work related web site. For help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-015). For help using IE

Browser, see “Developing a Web-Based Application” on page

77.

What’s New?

This revision of the user’s manual supports the latest software and hardware release:

• The operating system build is 4.00.xx.xxxx or higher, and

Intermec Value Add (IVA) build is iva_4.03.xx.xxxx or higher.

• The CK30 is available with an EV10 linear imager or the tethered scanner option.

• The manual explains how to scan PDF417 or Micro PDF417 bar code labels. For help, see the procedure on page 24.

• The new Import Root Certificate and Import User

Certificates functions let you load multiple certificates for security. For help, see the procedure on page 72.

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

Using the Battery

The CK30 uses a model AB1G (P/N 318-020-xxx) lithium-ion battery as its main power source. You must fully charge the main battery before you can use the CK30. When you change the battery, a backup battery maintains your status, memory, and real-time clock for at least 10 minutes.

If the Battery light blinks or turns on solid, you cannot restore factory defaults or perform a warm or cold boot on your CK30 using the I key. You must replace the battery with a fully charged battery before you can perform either function.

Removing the main battery when the backup battery low or critically low icon displays on the taskbar may cause your

CK30 to cold boot and you may lose data.

The lithium-ion battery pack that is used in this device may present a fire or chemical burn hazard if it is mistreated. Do not disassemble it, heat it above 100°C (212°F) or incinerate it.

If you fail to replace the battery immediately, you may lose important data or applications.

Dispose of used battery packs promptly. Keep away from children. Contact your local Intermec sales representative for replacement batteries.

Several factors determine the life of your battery such as extreme temperatures, input devices, and your usage. For example, if you use a tethered scanner every day, you will need to replace your battery more often than someone who uses an internal scanner.

CK30 Handheld Computer User’s Manual 5

Chapter 1 — Using the CK30 Handheld Computer

Charging and Installing the Battery

Make sure you fully charge the AB1G battery before you install it in your CK30.

To charge the battery

• Either insert the battery into the AC1 4-slot battery charger or place the CK30 with battery installed in the AC2 4-Bay

Charging Dock, AC3 8-Bay Charging Dock, AD1 1-Bay

Communications Dock, or AD2 4-Bay Communications

Dock. For more information on these accessories, see page

144.

Use the following table to understand how long it will take to charge your batteries in each of the CK30 charging or communications dock accessories.

Charging Times for CK30 Batteries

CK30 Accessory

AC1 4-Slot Battery Charger

AC2 4-Bay Charging Dock

AC3 8-Slot Charging Dock

AD1 1-Bay Communications Dock

AD2 4-Bay Communications Dock

Charging Time

5 hours

6 CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

To install the battery

• Insert the tabs on the bottom of the charged battery into the

CK30 and snap the battery into place.

AB1 battery

Maximizing Battery Life

There are several things that you can do to prolong the life of your fully charged battery.

1 Verify that Radio Power Management is enabled (Fast PSP).

Enabling radio power management allows your radio to switch between awake and sleep modes based on network traffic. If you use the default setting of disabled (CAM), you will have the best network performance (data throughput) but it will draw the most power from your battery.

2 Verify that the backlight timeout is set to 15 seconds.

3 Verify that Power Management has an automatic shutoff time of 3 minutes.

You can use the Configuration Utility to easily make all of these configuration changes. For help, see “Configuring the CK30

With the Configuration Utility” on page 36.

CK30 Handheld Computer User’s Manual 7

Chapter 1 — Using the CK30 Handheld Computer

Checking the Battery Status

The easiest way to tell the status of your battery is to look at the battery icon on the taskbar of your CK30.

Battery Icon Status

Icon Status

Battery has a medium charge. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You must replace the battery now.

You can also check the battery status by looking at the Battery light on the front of the CK30 or by using the battery diagnostics screen. For help using the Battery light, see

“Understanding the Status Lights” on page 20 for more information. For help using the Battery Information diagnostic screen, see “Battery Information” on page 107.

Using the Keypad

Your CK30 has one of the following keypad overlay options:

• 42-key large numeric and function

• 50-key full alphanumeric

• 52-key full alphanumeric

You can order all versions of the CK30 keypad with an international overlay. The international overlay supports English and many Western European languages, such as French,

German, Italian, Portuguese, and Spanish. You enter all of the characters and functions printed above the keys just like you would on a standard keypad.

Note: There are hidden characters (such as { and }) on each

CK30 keypad that require using the color-coded keys to access them. For help accessing these hidden characters, see “Typing

Characters Not Printed on the Keypad” on page 146.

CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

The CK30 supports TE 2000 VT100/220/320/340 and ANSI,

TE 2000 5250, and TE 2000 3270. When you order the CK30 with a TE 2000 application, you must order the corresponding keypad overlay. Use the TE 2000 keypad overlays to enter the same keys that you can enter on a VT/ANSI keyboard, an IBM

5250 keyboard, or an IBM 3270 keyboard. The terminal emulation keypads also come with the same color-coded keys that are on the standard overlay.

For help using TE 2000 terminal emulation, see the TE 2000

Terminal Emulation Programmer’s Guide (P/N 977-055-008).

The 42-Key Large Numeric and Function Keypad

Tab

Enter

Backlight key

Scan button

Orange key

Enter

Ins

Green key

CAPS

Shift

F10

Alt

F11

Alpha

Esc

B Home C

& 7

F 1

[

Del

* 8

% 5

)

]

F 2

F 3

( 9

^ 6

# 3

F 4

F 6 F 7 F 5

F 9

Ctl

T U

F 8

F12

PROG Power key

42-Key Large Numeric and Function Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that need dedicated function keys (F1- F12). This keypad also lets you enter the entire alphabet and special characters by pressing color-coded key sequences.

CK30 Handheld Computer User’s Manual 9

Chapter 1 — Using the CK30 Handheld Computer

The 50-Key Full Alphanumeric Keypad

Power key

[ { ] }

Home

CAPS

F4 F5 F6

F1 F2

Ins Alt F10

‘

“

Del

Space

Backlight key

Esc key

Green key

Orange key

PROG

50-Key Full Alphanumeric Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet. The keypad also provides shifted function keys (F1-F9) and special characters, symbols, and functions by pressing color-coded key sequences.

Note: The 50-key keypad does not have a scan key, because it was designed to work with the required AH1 handle that has a built-in scanner trigger.

10 CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

The 52-Key Full Alphanumeric Keypad

Tab

Backlight key

Scan button

Orange key

7 8 9

4 5 6

Green key

1 2 3

Alt

0 .

Esc

U V I/O W Y

Power key

52-Key Full Alphanumeric Keypad: This keypad is designed for applications that enter mainly numeric data (0-9) and that may need to enter the entire alphabet. The keypad also provides function keys (F1-F24) and special characters, symbols, and functions by pressing color-coded key sequences.

CK30 Handheld Computer User’s Manual 11

Chapter 1 — Using the CK30 Handheld Computer

Using the Color-Coded Keys

Each keypad available for the CK30 provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you will know how to access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys on the CK30: the orange B key and the green C key.

You press and release the first key and then press and release the second key to access the color-coded character or function printed above a key.

Using the Color-Coded Keys

You Want To:

Use an orange character or function printed above a key

Use a green character or function printed above a key

Use a blue character printed on a key (42-key and 50-key keypads only)

Lock the orange, green, Ctl,

Alt, or Shift key to stay on

Unlock a green, orange, Ctl,

Alt, or Shift key

Press:

B key and then the key with character or function printed above it

C key and then the key with character or function printed above it

Shift key and then the key

B , C , Ctl, Alt, or Shift key twice

B , C , Ctl, Alt, or Shift key once

Example

Press B and then 2 to type the @ character on the 52key keypad.

Press C and then J to type the } character on the 50key keypad.

Press Shift and then 4 to type the $ character on the

42-key keypad.

Press C twice and the appears in the taskbar.

Note: There are hidden characters (such as { and }) on each

CK30 keypad that require using the color-coded keys to access them. For help accessing these hidden characters, see “Typing

Characters Not Printed on the Keypad” on page 146.

12 CK30 Handheld Computer User’s Manual

Chapter 1 — Using the CK30 Handheld Computer

Capitalizing All Characters

To type all alphabetic characters as uppercase letters, you can enable the Caps Lock feature on the CK30 keypad.

To enable Caps Lock

1 Press the orange B key. The B icon appears on the taskbar.

2 Press one of these keys:

• On the 52-key keypad, press A.

• On the 42-key and 50-key keypad, press Shift.

The Caps Lock icon ( ) appears on the taskbar.

3 Type an alphanumeric character. The letter appears as an uppercase character on the CK30 screen.

To disable Caps Lock

• Press the same key sequence you used to enable it.

Using the Alpha Key on the 42-Key Keypad

The 42-key keypad provides an Alpha key to allow you to enter alpha characters when necessary.

To enable the Alpha key

1 On the 42-key keypad, press the Alpha key. The Alpha icon

( ) appears on the taskbar.

2 Press a function or numeric key. The corresponding orange alpha letter appears on the screen.

To disable the Alpha key

• Press B or C .

CK30 Handheld Computer User’s Manual 13

Chapter 1 — Using the CK30 Handheld Computer

Using the Power (

) Key

When you press the I key to turn off the CK30, you actually put the CK30 in Suspend mode. In Suspend mode, the CK30 continues to supply power to all memory, but turns off power to most hardware. This power-saving feature is designed to prolong battery life.

When you press the I key to turn the CK30 back on, your computer resumes where it was when you turned it off.

If you are using WPA2, WPA, or 802.1x security, the computer may need to reauthenticate before it starts your application.

If the Battery light flashes and your CK30 does not resume after pressing I , your battery may be too low to supply power.

Replace the battery. If replacing the battery does not solve the problem, see “Booting the CK30” on page 136.

Disabling or Modifying Keypad Functions

You can disable the functionality of several keys on the keypad if you want to restrict the ability to perform adjustments made from the keypad, such as changing the beeper volume.

You can disable these keypad functions:

• Beeper volume

• Task Manager (opened by pressing Alt and then Tab)

Note: When you disable Alt Tab, you also disable the Alt Esc key sequence.

You can modify this keypad function:

• The behavior of the I key. You can configure the boot functionality to either warm or cold boot when you press and hold the I key for five seconds.

To disable keypad functions

1 Press C and then B . The System Main Menu appears.

2 Select the Configuration Utility.

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3 Select Device Settings > Keypad. The Keypad settings screen appears:

4 Choose the function you want to disable from the Keypad menu, select Disable from the function dialog box, and then press Enter.

5 Exit the Configuration Utility.

To change the I key functionality

1 Press C and then B . The System Main Menu appears.

2 Select the Configuration Utility.

3 Select Device Settings > Keypad.

4 From the Keypad menu, select Configure Boot

Functionality.

5 Choose Warm Boot or Cold Boot and then press Enter.

6 Exit the Configuration Utility.

Using the Screen

The CK30 can have either a color or monochrome display depending on the model. Both screens are 160 x 160 pixels. The desktop is 160 x 140 pixels and the taskbar is 160 x 20 pixels. In addition, the screens support Unicode characters, userprogrammable fonts, and bitmap graphics.

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Chapter 1 — Using the CK30 Handheld Computer

Desktop

Taskbar

CK30 Start Screen

Understanding the Screen Icons

Use the screen icons on the taskbar to see battery status, network connections, and special keys or functions you may be using.

CK30 Screen Icons

Icon Description

Battery is half full. You should be able to work for several more hours before changing batteries.

Battery is low. You need to replace the battery soon.

Battery is critically low. You need to replace the battery now.

Backup battery is low.

Strong signal strength with the access point and security is enabled.*

Medium signal strength with the access point and security is enabled.*

Weak signal strength with the access point and security is enabled.*

Strong signal strength with the access point, but security is not configured correctly.

Medium signal strength with the access point, but security is not configured correctly.

Weak signal strength with the access point and security is not configured correctly.

No connection to the access point. For help, see “Problems

With Wireless Connectivity” on page 130.

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CK30 Screen Icons (continued)

Icon Description

Mouse pointer is turned on.

Ethernet connection.

No Ethernet connection.

Orange key is enabled.

Green key is enabled.

Green key is locked.

Orange key is locked.

Ctrl key is enabled.

Alt key is enabled.

Shift key is enabled.

Caps Lock key is enabled.

Alpha key is enabled (locked).

The window positioning feature is turned on.

The CK30 is buffering (storing) data.

You are in the password-protected area of the CK30.

The CK30 is connected using ActiveSync.

UDP Plus is connected.

UDP Plus is transferring data.

No UDP Plus connection.

The CPU monitor is enabled.

The RAM monitor is enabled.

* If you are using static WEP and you cannot send information wirelessly, make sure your WEP key setting is correct.

Changing the Contrast

You can change the contrast of the screen by pressing B and then E . Each time you press this key sequence, the screen gradually gets darker until it is almost black and then it goes to the lightest setting, which is almost white.

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Chapter 1 — Using the CK30 Handheld Computer

Using the Mouse Pointer

If you need to use a mouse to perform an action, you can use the mouse pointer on your CK30. The mouse pointer can simulate single-clicks, double-clicks, right mouse button, middle mouse button, and left mouse button functions.

To turn on the mouse pointer

• Press Alt and then b . The mouse screen icon ( ) appears in your taskbar.

Understanding the Mouse Pointer Keys

To Simulate This Function:

Left mouse button

Middle mouse button

Right mouse button

Single-click

Double-click

Press down on mouse button

Release the mouse button

Press This Key on a Keypad:

42-key 50-key 52-key

F2 X B

F3 Y C

F4 Z D

5 s

0 (zero) 0 (zero) 0 (zero)

. (period) Tab

For example, to generate a left single-click with the 52-key keypad

• Press B and then 5.

Moving the Mouse Pointer: Use the numeric keypad to move the mouse pointer by pressing the appropriate number key associated with the direction you want the mouse pointer to move.

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To click and drag an item on the screen

1 Position the mouse pointer on the part of the window you want to move.

2 Press the key for the left mouse button and then press 0

(zero).

3 Use the directional keys to drag the mouse pointer.

4 Release the mouse pointer by pressing . (period) or Tab depending on your keypad.

To turn off the mouse pointer

• Press Alt and then b .

Repositioning a Window

If you need to move a window to see more of a screen, you can reposition the window without having to use the mouse pointer.

When you turn on the positioning feature, the focus is on the top window. You can change the focus to another window by using the Task Manager to select a different task. See “Managing

Applications on the CK30” on page 96.

To reposition a window

1 Press Alt and then E . An icon ( ) appears on the taskbar.

2 Use the numeric keypad to move the window. See page 18 for an illustration of the numeric keypad and how to use the number keys as directional keys.

To recenter the window in the CK30 screen

• Press 5.

To turn off the repositioning feature

• Press Alt and then E .

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Chapter 1 — Using the CK30 Handheld Computer

Understanding the Status Lights

The status lights on the CK30 turn on to indicate the status of the battery, a successful decode of a bar code, or a user-defined function.

Ready-to-Work indicator (blue)

Good Read light (green)

Battery light

User-defined lights

CK30 Status Lights

The Battery light and the battery screen icons work with each other to alert you to the status of your battery. If the Battery light comes on, check the taskbar to see which battery icon appears on it. Use the CK30 Screen Icons table on page 16 to help determine when you need to replace your battery.

Understanding the CK30 Status Lights

Light Name

User-Defined

Battery

Good Read

Light Description

Use the Intermec resource kits to program these lights to turn on and off for any task or error within your application. The resource kits are part of the

Intermec Developer Library (IDL), which is available from the Intermec web site at www.intermec.com/idl.

Light Status What It Means

Off The battery is charged.

On Battery is critically low. You need to replace the battery now.

This green light comes on when the CK30 successfully decodes a bar code.

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Understanding the CK30 Status Lights (continued)

Light Name

Ready-to-Work™ indicator

Light Description

This blue light indicates when the CK30 is ready to use TE 2000.

Light Status What It Means

Off

Blinking

TE 2000 has not loaded successfully.

The CK30 is not connected to the host.

A connection to the server has been established and all network connections are active. You can use TE 2000.

Understanding the Beeps

The CK30 uses beeps to provide you with audio feedback when it performs some functions. For example, you hear a beep each time you scan a valid bar code.

Understanding the CK30 Beeps

Beep Sequence What It Means

High beep You entered valid data or a valid command, the

CK30 decoded a label, or the CK30 decoded the last row of a two-dimensional bar code.

Three low beeps

Click

You entered or scanned an invalid command.

You pressed a key.

You can change the beeper volume for your needs and environment. You can set the beeper volume to off, low (quiet), medium, high (loud), and very high (very loud - default). If necessary, you can also change the beep duration and beep frequency for good read, low, and high beeps.

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Changing the Beeper Volume

Method

Use the keypad.

Use the Intermec

Configuration menu.

Use the Beeper

Volume command.

Scanning Bar Codes

Procedure

Press C and then press E to increase the volume. There are five beep volumes on the

CK30 including off. When you reach the loudest setting, the next setting is off. The volume starts with the lowest setting and goes up.

From the System Main Menu, choose

Configuration Utility > Device Settings >

Beeper > Volume.

For help, see “Beeper Volume” in the Intermec

Computer Command Reference Manual.

Do not look directly into the window area or at a reflection of the laser beam while the laser is scanning. Long-term exposure to the laser beam can damage your vision.

Use the scanner to scan and enter bar code data. The type of scanner you are using and the type of bar code you are decoding determines the way you scan the bar code. The CK30 supports the scanning of 1D linear bar codes. Plus, if you are using an integrated handle or a tethered scanner, the way you scan bar codes is different.

When you unpack the CK30, these bar code symbologies are enabled:

• Code 39

• Code 128

• Datamatrix (if supported)

• PDF417

• UPC/EAN

If you are using bar code labels that are encoded in a different symbology, you need to enable the symbology on the computer.

Use the Configuration Utility to enable and disable symbologies

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Chapter 1 — Using the CK30 Handheld Computer for your scanner. For help understanding how to use the

Configuration Utility, see “Configuring the CK30 With the

Configuration Utility” on page 36.

The next sections describe how to scan a bar code label with the

EV10 1D linear imager, tethered scanner, or scanner attached to the serial port.

Scanning With the EV10 1D Linear Imager

If the CK30 has an EV10 1D linear imager, use the next two procedures to learn how to scan bar codes. The linear imager can decode PDF417 bar codes as well as bar codes with high-density, wide-density, and poor quality in any lighting conditions.

To scan most bar code labels with a 1D linear imager

1 Press I to turn on the CK30.

2 Point the scanner window at the bar code label and hold the computer at a slight angle six to ten inches from the label.

3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across all bars in the bar code label.

Scan button

Good Read light (green)

INTERMEC

Scanning : Using the EV10 1D linear imager to scan a bar code label.

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When the CK30 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly.

4 Release the Scan button.

To scan PDF417 or Micro PDF417 bar code labels with a 1D linear imager

1 Press I to turn on the CK30.

2 Point the scanner window PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle six to ten inches from the label.

3 Press the Scan button on the keypad or pull the trigger on a handle and direct the red beam so that it falls across at the top row of the bar code label.

Good Read light (green)

Scan button

Scanning a PDF417 or Micro PDF417 Bar Code Label

4 Move the beam down all rows of the bar code label. The

CK30 clicks as it reads each row.

5 The CK30 emits a high beep and the green Good Read light turns on briefly when the CK30 successfully reads the entire bar code label.

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You may need to continue moving the beam from the bottom of the bar code label to the top, and back to the bottom, until you hear the high beep.

6 Release the Scan button.

Attaching a Tethered Scanner

You can use a tethered scanner with the CK30 if you ordered it with a 10-pin tethered scanner port in place of the integrated scanner. The following devices have been supported by the

CK30:

Supported Device

1550C0100*, 1550C0102*, 1550C0104*, and 1550C0105*

Required Cable

068419-001*

1551E* 3-606034-02*

1553* 3-606034-02*

128X wands* 069444-002*

ASCII (generic decoded-output scanner) 3-606034-02*

* These products are not RoHS compliant and are discontinued. This information is included here only for customers who have already purchased these products.

To attach a tethered scanner

1 Locate and remove the scanner port cover.

Scanner port cover

2 Insert the scanner 10-pin connector until it locks in place.

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Scanner port

To scanner

3 Configure the Scanner Model command and select the tethered device connected to the CK30. There are several ways to configure the scanner model:

• Use the Configuration Utility. From the System Main

Menu, choose Configuration Utility > Data Collection >

Tethered Scanner > Scanner Settings.

• Use one of the configuration methods discussed in “How to Configure the CK30 Parameters” on page 34.

4 Modify any scanner commands necessary to meet your needs.

Use the Configuration Utility or one of the configuration methods discussed on page 34.

Using Energy Saver Mode With Your 1551E or 1553 Scanner

Note: The 1551E, 1553, and the two required energy saver cables listed on the next page are not RoHS compliant and are discontinued. This information is included here only for customers who have already purchased these products.

Use Energy Saver mode with your 1551E or 1553 scanner to save battery power on your CK30. When you use Energy Saver mode, the scanner is active while you are pressing the trigger and goes into Standby mode after a good read. With Energy Saver mode enabled, the current consumption drops to zero during standby. Full energy is restored when you scan the next label.

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To use Energy Saver mode, you need:

• An energy saver cable:

• P/N 3-606034-02 is required for a 10-pin scanner port.

• P/N 3-606032-03 is required for a serial port.

• Firmware version 2.13 or later on the scanner.

For help using the Configuration Utility, see “Configuring the

CK30 With the Configuration Utility” on page 36.

To enable Energy Saver mode

1 From the Configuration Utility, choose Dock Tethered

Scanner > Scanner Settings > Energy saver mode.

2 Select Enable and press Enter.

3 Press Esc until you exit the Configuration Utility.

Note: If the scanner stops working after you enable energy saver mode, you may not be using an energy saver cable. For help, see

“Problems While Scanning Bar Codes” on page 132.

Attaching a Scanner to the Serial Port

You can attach a scanner to the serial port of the CK30 if you order a serial adapter or a required cable. There are two serial adapters available to support decoded and undecoded scanners:

• Undecoded serial adapter (P/N 225-714-001)

• Decoded serial adapter (P/N 225-715-001) or AA2 serial cable adapter

Use the next two tables to locate the serial adapter and the required cable you need for your scanner.

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Chapter 1 — Using the CK30 Handheld Computer

Undecoded Serial Adapter and Required Cables

Scanner

128X wands*

Undecoded

Serial Adapter

225-714-001

Required Cable

069444-005*

1550C0500*, 1550C0502*,

1550C0504*

155XE

1400

225-714-001

068424* or 068425*

3-606030-10

* These products are not RoHS compliant and are discontinued. This information is included here only for customers who have already purchased these products.

Decoded Serial Adapter or AA2 and Required Cables

Scanner

1400

1551E*

Decoded

Serial Adapter

225-715-001 or AA2

Required Cable

3-604032-15,

3-604032-06*, or 3-606032-03*

3-604032-15,

3-604032-06*, or 3-606032-03*

1553E* 225-715-001 or AA2

3-604032-15,

3-604032-06*, or 3-606032-03*

3-366032-01* 1800

SR60

225-715-001 or AA2

321-639-002

* These products are not RoHS compliant and are discontinued. This information is included here only for customers who have already purchased these products.

To attach a scanner to the serial port

1 Connect a scanner to the DB9 connector on the serial adapter or cable.

2 Hook the serial adapter into the battery on the CK30 and then snap it into place. If you are using the AA2 serial cable adapter, attach the 26-pin connector to the serial port.

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Serial adapter

DB9 connector

Battery

3 Attach the scanner to the serial adapter.

4 Refresh Intermec Settings.

If you attach the undecoded serial adapter, the default scanner is the 1550C05XX If you attach the decoded serial adapter, the default scanner is the 1551E.

5 Use Intermec Settings to select your scanner model and configure the serial port. For help using Intermec Settings, see

“Configuring the CK30 With SmartSystems Console” on page 40.

Note: When you attach an undecoded serial adapter to the

CK30, the internal scanner does not work.

Installing an SD Card

You can use a Secure Digital (SD) card to increase file storage and install software. The CK30 currently supports SD cards that hold up to 1 gigabyte of information. The SD card slot is located on the top of the CK30 just above the laser scanner window.

To insert an SD card

1 Press I to turn off the CK30.

2 Remove the two screws on the SD card slot door and remove the door.

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Chapter 1 — Using the CK30 Handheld Computer

3 Gently insert the SD card into the CK30 with the printed side facing the keypad and screen side of the CK30.

CK30

SD card retainer

SD card

4 Push the card into the slot until it latches in place and the steel card retainer covers the end of the SD card.

5 To verify that the SD card is seated correctly, press I to turn on the CK30.

• If the SD card is bootable, the CK30 should boot from the card. If not, see page 127 for troubleshooting help.

• You should be able to navigate to the SDMMC Disk folder to see the contents of the SD card. If not, see page

127 for troubleshooting help.

6 Replace the door, making sure to insert the door catch into the slot above the steel card retainer.

Door

Screw

(2 places)

SD card retainer

Door catch

7 Replace the two screws.

8 Press I to turn on the CK30.

9 (Optional) Navigate to the SDMMC Disk folder to see the contents of the SD card.

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To remove the SD card

1 Press I to turn off the CK30.

2 Remove the two screws on the SD card slot door and remove the door.

3 Push in on the SD card until you hear it unlatch. The card should eject far enough that you can easily remove it from the

CK30.

If the card does not eject easily, you can use the door catch to remove it by turning the door upside down and using the catch to pull out the SD card.

SD card

Door catch

4 Remove the SD card from the CK30.

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Chapter 1 — Using the CK30 Handheld Computer

32 CK30 Handheld Computer User’s Manual

Configuring the CK30

Use this chapter to understand how to configure the CK30 to communicate in your network. In this chapter, you will find these sections:

• How to Configure the CK30 Parameters

• Configuring the CK30 for Your Network

• Configuring Security

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Chapter 2 — Configuring the CK30

How to Configure the CK30 Parameters

You can configure many parameters on the CK30, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the computer operates.

There are several ways to configure the CK30:

Use Setup Assistant on the CK30 Use Configuration Utility on the CK30

Use Setup

Assistant to quickly enter network parameters.

Use the SmartSystems Console

Use the

Configuration

Utility to set all parameters.

Use Intermec Settings from within the

SmartSystems Console to remotely configure network parameters.

Use Configuration Commands

Send commands through the network to your CK30s.

Ethernet or Wireless

Network

Scan Bar Codes

Scan bar codes to configure basic

CK30 and data collection parameters.

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Configuring the CK30 With the Setup Assistant

When first setting up the CK30, use the Setup Assistant to set or enable basic network parameters and connect your CK30 to the network. The Setup Assistant guides you through setting the following basic network parameters:

• Date and time

• 802.11 radio

• WEP security

• DHCP server or IP address, subnet mask, and default router

• Device name

Note: If you are using the CK30 in an EasyADC system, enable the ION client. Your CK30 configures the security parameters, reboots, and launches the TE 2000 application. When the CK30 connects to its host, the Intermec Ready-to-Work Indicator turns on solid blue.

To set other parameters, use the Configuration Utility or another configuration method. The Setup Assistant runs on the

CK30 the first time you turn on the computer.

The Setup Assistant Start Screen

After you complete the Setup Assistant, the CK30 should be communicating with your network.

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Chapter 2 — Configuring the CK30

Configuring the CK30 With the Configuration Utility

Use the menu-driven Configuration Utility to configure the

CK30 and view system information. You can access the

Configuration Utility while running any application.

Tip: To easily navigate through the CK30 menus, press the numbers to the left of the option you want to select.

To open the Configuration Utility

1 Press C and then B to open the System Main Menu.

2 Select the Configuration Utility. The Configuration Utility main menu appears.

Refer to the next sections to understand your menu options, learn how to navigate and enter information, and learn how the menus are organized in the Configuration Utility. For help understanding the commands and parameters, see the Intermec

Computer Command Reference Manual (P/N 073529).

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When using the Configuration Utility, you may not see a parameter until you enable or disable a value for another key field. For example, you will not see IP Settings unless you disable

DHCP. You may also not see a parameter if your computer does not support a particular feature.

Use the following diagram to find the commands you need to use to configure your CK30s. These screens do not represent the exact information you will see on your CK30. They have been modified to show you how the information is structured.

Configuration Utility Menus at a Glance

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Chapter 2 — Configuring the CK30

Configuration Utility Menu Options

Menu Option

Data Collection

Communications

Description

Configure scanner settings and bar code symbologies.

Set up network settings including the

802.11b/g radio and the Bluetooth radio.

Device Settings

SmartSystems

Information

Configure settings specific to the CK30 such as the date, time, beeper volume, and backlight timeout.

Add information specific to the

SmartSystems application such as identity, administrator, and location.

ION Configuration Configure settings specific to the Instant On

(ION) application.

Restore Defaults Restore factory default settings on your

CK30.

Use this table to understand how to navigate and enter information in the Configuration Utility.

Navigating in the Configuration Utility

To Do This:

Select an option

Save a setting

Exit or return to a previous screen

Delete a character

Delete all characters in a highlighted field

Return to the

Configuration

Utility main menu

(Home)

Press:

•

The number associated with the option a or b to select an option and then press

Enter

• Tab to select an option and then press

Enter

F3 key

Esc until you exit the application or return to a previous screen

C key, Backspace ( ) key

Backspace ( ) key

•

On the 42-key and 52-key keypads, press

C and then 8

On the 50-key keypad , press C and then

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Restoring Default Settings

You can restore the CK30 to factory default settings from the

Configuration Utility. For a complete list of the default settings, see “Default Configuration Settings” on page 154.

Note: Using the Restore Defaults option resets all network parameters. As a result, you may lose network communications.

This option should only be used by network administrators or by Intermec support personnel.

To restore factory default settings

1 From the Configuration Utility menu, select Restore

Defaults.

2 Press Enter to select Restore Defaults. The following Restore

Defaults dialog box appears.

3 Press Enter to restore factory defaults.

Your CK30 performs a cold boot and returns all of your settings to the factory default settings.

4 If you have CAB files loaded on your CK30, you will see a

Confirm File Replace dialog box. Select Yes to All and then press Enter. The CK30 installs your CAB files.

When the CK30 is done booting, the Start Screen or the

Setup Assistant appears depending on your settings.

Note: You may need to reinstall some applications after restoring the default settings because any settings that were modified for your application will be reset.

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Chapter 2 — Configuring the CK30

Exiting the Configuration Utility

You can exit the Configuration Utility at any time by pressing the Esc key. If you have made changes to your configuration, they will automatically be saved to flash if you save your changes.

To exit the Configuration Utility

1 Press Esc until you return to the System Main Menu. If you have made any changes to your configuration, the Save

Changes dialog box appears.

2 If you want to save your configuration, select Save changes.

If you do not want to save your configuration changes, select

Discard changes.

Configuring the CK30 With SmartSystems Console

The SmartSystems™ Console lets you manage all your

SmartSystems-enabled devices at the same time from a central host PC. The CK30 ships with a SmartSystems client, which means it is SmartSystems-enabled. The console displays all of the CK30s in your network. In the console, you can right-click a

CK30 and a menu appears. To configure the CK30, choose

Intermec Settings from the menu.

The console is part of SmartSystems Foundation, which is available from the Intermec web site. Go to www.intermec.com/SmartSystems to download SmartSystems

Foundation. For help using the console, see the online manual available from the Help menu in the console.

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Chapter 2 — Configuring the CK30

Configuring the CK30 by Scanning Bar Codes

You can change some of the configuration parameters of the

CK30 by scanning Code 39 or Code 93 bar code labels containing configuration commands. This method is a fast and easy way to change just a few configuration parameters on a single CK30.

You can only change some of the configuration parameters by scanning bar codes. To configure all of the configuration parameters, use the Configuration Utility or send commands through the network to your CK30.

You can print and scan the bar code labels from the Intermec

Computer Command Reference Manual or you can create your own bar code labels. For help, see the Intermec Computer

Command Reference Manual.

You can also use Intermec’s EasySet software to print configuration labels you can scan to change your configuration settings. For more information, see the EasySet online help.

EasySet is available from the Intermec Data Capture web site.

There are some limitations on using EasySet labels to change symbology configuration settings. Please use an alternate method of configuration for setting up symbologies.

For example, you can use the Beeper Volume configuration command to adjust the beep volume of the CK30. Scan this bar code label to set the volume to the lowest (quietest) level:

Beeper Volume Low

*$+BV1*

When you scan bar code configuration commands, the CK30 emits a series of beeps unless the volume is turned off. There are two beep sequences:

• One high beep means you scanned a valid configuration command.

• Three low beeps means you scanned an invalid configuration command.

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Chapter 2 — Configuring the CK30

Configuring the CK30 Through the Network

You can change the configuration parameters of the CK30 by sending commands through a host computer or through the network. If you are using a network, you can configure one or more CK30s at a time. You can remotely configure the wireless

CK30 by sending a command from an application on the host computer. You cannot set all parameters through the network.

You can only set those commands that have a syntax in the

Intermec Computer Command Reference Manual.

Note: You can continue running an application on the CK30 while configuring it from the host.

Configuring the CK30 in a UDP Plus Network

You can use the host computer to configure a CK30 in your wireless network. To send and receive configuration data or files, you need to write a host application that can communicate with the Intermec Application Server.

For help, see the appropriate Intermec Application Server user’s manual. You use the Terminal Message Format (TMF) protocol to send and receive transactions between the host application and the CK30.

To set up the Intermec Application Server

• Configure a peer-to-peer destination name for the host application. Create a transaction ID, $NGCFGRSP, that will be routed to this destination name. The Intermec Application

Server uses the transaction ID to route responses from the

CK30 back to the host application. $NGCFGRSP is a special transaction ID that the server uses to forward configuration response data from a CK30.

All configuration responses are routed with the

$NGCFGRSP transaction ID. The Intermec Application

Server cannot keep track of multiple applications sending reader or configuration commands. If you have two host applications sending reader or configuration commands, they must both be configured to receive the $NGCFGRSP transactions, and therefore both will receive all responses from all CK30s.

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To set up the host computer

• Verify that the host computer can communicate with the

Intermec Application Server.

To set up the application

• Prepare and write a host application that can communicate with the Intermec Application Server and send transactions to and receive transactions from the CK30 in this format: transaction header TMF field commands where:

transaction is a 96-byte field containing the message header number, date and time, source application ID, destinations application ID, transaction ID, and other information. You must set the system message (SYS$MSG) flag to E in the transaction header. For help, see the Intermec

Application Server user’s manual.

TMF field is a 2-byte field containing one of these values:

CG Configuration Get request sent from the host application.

Cg Configuration Get response sent from the CK30 to the host.

CS Configuration Set request sent from the host application.

Cs Configuration Set response sent from the CK30 to the host.

commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the

CK30. To save configuration changes in flash memory, send the reader command .+1 as the last command.

For a list of all supported commands, see the

Intermec Computer Command Reference Manual.

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To see an example of the host application transaction, see the example on page 45.

Configuring the CK30 in a TCP/IP Direct Connect Network

You can use the host computer to configure a wireless CK30 in your TCP/IP network. To send and receive configuration data, you need to write a host application that can communicate with the CK30 directly through an access point or through the

Ethernet network. Use the Terminal Message Format (TMF) protocol to send and receive transactions between the host application and the CK30.

To set up the host computer

• Verify that you can communicate with the CK30.

To set up the application

• Prepare and write a host application that can communicate with the CK30. Send message transactions to and receive transactions from the CK30 on the network port using this format:

TMF field commands where:

TMF field is a 2-byte field containing one of these values:

CG Configuration Get request sent from the host application.

Cg Configuration Get response sent from the

CK30 to the host.

CS Configuration Set request sent from the host application.

Cs Configuration Set response sent from the

CK30 to the host.

commands are the reader and configuration commands that you want to set on the CK30 or the current value you want to retrieve from the

CK30. To save configuration changes in flash memory, send the reader command .+1 as the last command.

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For a list of all commands, see the Intermec Computer Command

Reference Manual.

Example

In the host application, you want to get the current values of two configuration commands from the CK30. Send this transaction from the host application:

CG$+NABV

Note: The transaction header is not shown in this example. You do not need a transaction header for a host application in a

TCP/IP network, but you do for a UDP Plus network. where:

CG is a TMF Configuration Get request.

$+ is the Change Configuration reader command.

BV is the Beeper Volume configuration command.

The CK30 returns this transaction to the host application.

Cg$+BV4 where:

Cg is a TMF Configuration Get response.

$+ is the Change Configuration reader command.

BV4 means the Beep Volume configuration command is currently set to a value of 4, which is a very high beeper volume.

Synchronizing the CK30 System Time With a Time Server

It is important that the time on all of your CK30s be synchronized with a network time server to ensure real-time communications and updates. Network time servers acquire

Coordinated Universal Time (UTC) from an outside source such as the U.S. Naval Observatory (USNO). The CK30 uses

Simple Network Time Protocol (SNTP) to synchronize with a network time server.

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The default reference time server is the USNO

(tock.usno.navy.mil). To synchronize the time on your CK30 with this time server, you must have a valid connection to the

Internet. You can also synchronize the CK30 system time with a corporate network server within your firewall that is SNTP capable. To use an internal corporate network server, you need to set the domain name in the registry.

Configuring the CK30 for Your Network

The CK30 is a versatile handheld computer that you can easily add to your wired or wireless data collection network. You can connect your CK30 to your network using:

• Serial communications

• 802.11b/g radio communications

• Ethernet communications

• Bluetooth™ radio communications

Configuring Serial Communications

The CK30 has a serial port to transfer data to and receive data from another device via RS-232 communications. You can also insert the CK30 into a communications dock to transmit data to and receive data from a host computer or PC using RS-232 communications. The serial cable and the communications dock are sold separately. For more information on accessories and how to order them, see page 144.

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Host

Chapter 2 — Configuring the CK30

Ethernet

Serial cable PC

CK30

CK30 in a Serial Network

To use serial communications with your CK30

1 Turn off the CK30.

2 Connect the CK30 to the serial port of another device. You can do this in one of the following ways:

• Connect the CK30 serial port to the serial port of the other device using the AA1 (26-pin to DB9-pin) serial cable adapter and a female-to-female null modem RS-232 cable.

• Connect the AD1 or AD2 communications dock to the serial port of the other device using a DB9-pin to DB9-pin serial adapter cable. Insert the CK30 into the dock.

3 Turn on the CK30.

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Configuring 802.11b/g Radio Communications

Make sure all components with antennas are at least 30 cm

(1 ft) apart when power is applied. Failure to comply could result in equipment damage.

The wireless CK30 has an internal 802.11b/g radio to transfer data using wireless communications. This section of the manual assumes that you have already set up your wireless communications network including your access points. If you are using a UDP Plus network, you also need to have your

Intermec Application Server communicating with a host computer.

Your CK30 supports these network protocols:

• TCP/IP

• UDP Plus

The next sections explain the parameters you need to configure for the CK30 to work in your wireless network.

Configuring the Network Parameters for a TCP/IP Network

In a TCP/IP network, the CK30 communicates with a host computer directly using TCP/IP. The access point acts as a bridge to allow communications between the wired network and the wireless network.

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Host

TCP/IP

Direct Connect

Ethernet

Access point

CK30s

CK30s in a TCP/IP Direct Connect Network

To use wireless communications in a TCP/IP network

1 Configure these network parameters on each CK30 in the network:

• Network Name (SSID)

• IP Settings (if not using DHCP)

2 Make sure that your CK30 is talking to the network and that the network can see your CK30.

3 Configure security. For help, see “Configuring Security” on page 55.

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The easiest way to configure the network parameters on the

CK30 is to use the Configuration Utility. For help, see

“Configuring the CK30 With the Configuration Utility” on page 36.

Configuring the Network Parameters for a UDP Plus Network

In a UDP Plus network, the CK30 communicates with a host computer through the Intermec Application Server.

Host

UDP P l us

Ethernet

Intermec App l ication Ser v er

Access point

CK30s

CK30s in a UDP Plus Network

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The Intermec Application Server translate UDP Plus packets on the wireless network into TCP/IP packets on the wired network and vice versa. The access point acts as a bridge to allow communications between the wired network and the wireless network.

To use wireless communications in a UDP Plus network

1 Configure these network parameters on each CK30 in the network:

• Network Name (SSID)

• Controller IP Address

• IP Settings (if not using DHCP)

• Network Port

2 Configure the security. For help, see “Configuring Security” on page 55.

You can configure the network parameters on the CK30 with the Configuration Utility. For help, see “Configuring the CK30

With the Configuration Utility” on page 36.

Configuring Ethernet Communications on Older CK30s

Note: The Ethernet option is no longer available on the CK30.

The information in this section is useful only if you already have an installed base of older CK30s with the Ethernet option.

You can use an older CK30 directly in an Ethernet network if you ordered the Ethernet option on your CK30A. Insert the

CK30A into an AD1 or AD2 Communications Dock. The communications dock has an Ethernet connector that makes it possible for the CK30 to communicate with your Ethernet network.

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Host

Ethernet

CK30A CK30A CK30A

Older CK30s in an Ethernet Network

To use an older CK30 in an Ethernet network

1 Configure these network parameters on each CK30:

• If you have a DHCP server, enable DHCP.

• If you do not have a DHCP server, set these parameters: a IP address b Subnet mask c Default router

2 If required for your network, you may also need to set these parameters on each CK30:

• Primary and secondary DNS Servers

• Primary and Secondary WINS Servers

3 Make sure that your CK30 is talking to the network and that the network can see your CK30.

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Configuring Bluetooth Radio Communications

You can send and receive information to printers wirelessly using the Bluetooth module by Socket Communications. The

Bluetooth technology uses short-range radio links and allows for communications over a 10-meter (32.8 ft) range.

To configure the CK30 for wireless printing

1 Go to Configuration Utility > Communications >

Bluetooth. The Bluetooth menu appears:

2 Set these Bluetooth parameters:

Parameter Setting

Power On

Discoverable Enable

Connectable Enable

3 Save your changes and exit the Configuration Utility.

4 From File Manager, go to Program Files > Intermec >

Network > Bluetooth.

5 Select wp_quickset_l.exe. The Run dialog box appears.

6 Select Run and press Enter to start the Bluetooth device discovery. A list of discovered devices appears in the Devices dialog box.

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7 Select the device you want to use from the list and press

Enter. You are now ready to send information to the selected device.

If devices are discovered, but your device is not displayed in the box, make sure your device and radio are turned on and try device discovery again.

Use this table to understand the settings you see in the

Bluetooth menu.

Bluetooth Settings

Setting Description

Device Address Displays the Bluetooth address of your CK30.

Discoverable

Connectable

Allows other Bluetooth devices to be able to discover your CK30 during a device discovery.

Allows other Bluetooth devices to connect to your

CK30.

Class of Device Determines how the device appears to other devices during discovery.

Power

IBT

Set and view whether the Bluetooth radio is on or off.

Displays the version of the Intermec Bluetooth

Library

Radio Displays the version of the Bluetooth Radio

Hardware.

For more information on using Bluetooth communications, see the Bluetooth Resource Kit. The resource kit is part of the

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Intermec Developer Library (IDL), which is available as a download from the Intermec web site at www.intermec.com/idl.

Configuring Security

The CK30 provides four types of security for your wireless network:

• Wi-Fi Protected Access 2 (WPA2)

• Wi-Fi Protected Access (WPA)

• 802.1x

• WEP

This section explains how to configure security on your wireless

CK30. If you choose not to use security, see “Disabling

Security” on page 70. Intermec always recommends that you implement security.

You must choose to use either Funk or Microsoft security to implement your security solution. For details, see the next section, “Choosing Between Funk and Microsoft Security.”

If you want to extend the connectivity of your WLAN to remote servers, you can configure a virtual private network (VPN) to communicate through a dedicated server to a corporate network over the internet. For help setting up a VPN, see “Configuring a

VPN” on page 70.

If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN™ secure

802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com.

Note: Your security choice does not depend on your authentication server. For example, you can choose Funk security if you use Microsoft Internet Authentication Service

(IAS) to issue certificates.

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Choosing Between Funk and Microsoft Security

The CK30 provides both Funk and Microsoft security choices.

Funk security is the default setting. Use the following sections to set security using either Funk or Microsoft as your security choice.

Both Funk and Microsoft offer similar features, but Funk security also offers these features:

• CCX v2.0 compliance

• Support for LEAP and TTLS

• Configuration of up to four profiles

If you want to use the default Funk security, you need to select a profile. For help, see the next section, “Selecting a Profile for

Funk Security.”

If you want to use Microsoft security, you need to select it as your security choice. For help, see “Selecting Microsoft as Your

Security Choice” on page 57.

Selecting a Profile for Funk Security

You can define up to four profiles for Funk security. Different profiles let your CK30 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse.

By default, the active profile is Profile 1.

To select a profile for Funk security

1 Press C and then B to open the System Main Menu.

2 Select the Configuration Utility.

3 Select Communications > 802.11 Radio > Funk Security.

4 Select Active Profile, choose a profile from the list, and press

Enter.

5 Select the active profile to expand it.

6 (Optional) Give your profile a meaningful name: a Select Profile Label and a dialog box appears.

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Chapter 2 — Configuring the CK30 b Select the text in the box, type a meaningful name, and press Enter.

7 Configure your security settings.

8 (Optional) Repeat this process for each profile you want to define.

9 Select one profile as the active profile by selecting Active

Profile and choosing a profile from the list.

10 Save your settings.

Selecting Microsoft as Your Security Choice

The default security setting is Funk. If you want to use

Microsoft security, you need to select it as your security choice.

To select Microsoft security as your security choice

1 Press C and then B to open the System Main Menu.

2 Select the Configuration Utility.

3 Select Communications > 802.11 Radio > Security Choice.

4 From the Security Choice list, select Microsoft Security.

5 Press Enter. An alert box appears telling you that you must save your settings and warm boot the CK30 for your new security choice to take effect.

6 Select Yes and press Enter.

Your CK30 warm boots and your new security choice is

Microsoft security.

Configuring WPA Security

Wi-Fi Protected Access (WPA) is a strongly enhanced, interoperable Wi-Fi security that addresses many of the vulnerabilities of Wired Equivalent Privacy (WEP). Instead of

WEP, WPA uses Temporal Key Integrity Protocol (TKIP) for its data encryption method.

Currently, WPA satisfies some of the requirements in the IEEE

802.11i draft standard. When the standard is finalized, WPA will maintain forward compatibility.

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WPA runs in Enterprise (802.1x) mode or PSK (Pre-Shared

Key) mode:

• In Enterprise mode, WPA provides user authentication using

802.1x and the Extensible Authentication Protocol (EAP).

That is, an authentication server (such as a RADIUS server) must authenticate each device before the device can communicate with the wireless network.

• In PSK mode, WPA provides user authentication using a shared key between the access point and the CK30. WPA-

PSK is a good solution for small offices or home offices that do not want to use an authentication server.

To use WPA security, you need:

• an authentication server (Enterprise mode only).

• an access point with an 802.11b/g radio that supports WPA.

• a CK30 with the 802.11b/g radio and the 802.1x/WPA security option.

The CK30 also supports Wi-Fi Protected Access 2 (WPA2) if you are using Funk security. WPA2 is a product certification available through the Wi-Fi Alliance that certifies wireless equipment is compatible with the 802.11i standard. WPA2 uses the Advanced Encryption Standard (AES) for data encryption.

WPA2 runs in 802.1x (Enterprise) mode or PSK (Pre-Shared

Key) mode:

• For WPA2-802.1x mode, WPA2 requires authentication in two phases; the first is an open system authentication and the second uses 802.1x and an Extensible Authentication

Protocol (EAP) authentication method.

• In PSK mode, WPA2 provides user authentication using a shared key between the authenticator and the CK30. WPA2-

PSK is a good solution for small offices or home offices that do not want to use an authentication server.

Configuring WPA Security With Funk Security

Use these procedures to set WPA-802.1x, WPA2-802.1x, WPA-

PSK, or WPA2-PSK security on your CK30 with Funk security.

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To configure WPA-802.1x or WPA2-802.1x with Funk security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Make sure you have selected Funk as your security choice.

3 Press C and then B to open the System Main Menu.

4 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

5 For Association, choose WPA or WPA2 and press Enter.

Encryption automatically defaults to TKIP if you are using

WPA. Encryption automatically defaults to AES if you are using WPA2.

6 For 8021x, choose TTLS, PEAP, or TLS and press Enter.

If you choose TTLS or PEAP: a Select Prompt for Credentials, choose Enter credentials

now and press Enter.

Note: You can use Prompt for credentials to troubleshoot your connection to the network if you have problems. b Select User Name, type a user name, and then press Enter. c Select User Password, type a user password, and then press Enter. d Select Validate Server Certificate, choose Yes, and then press Enter.

Note: You must have the date on the CK30 set correctly when you enable Validate Server Certificate.

If you choose TLS: a Load a user and root certificate on your CK30. For help, see “Loading a Certificate” on page 69 for help. b Select Validate Server Certificate, choose Yes, and then press Enter. c You must enter a User Name and Subject Name. You can also enter a Server Common Name if you want to increase your level of security.

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7 Exit the Configuration Utility.

To enable WPA-PSK or WPA2-PSK with Funk security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Make sure you have selected Funk as your security choice.

3 Press C and then B to open the System Main Menu.

4 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

5 For Association, choose WPA or WPA2 and press Enter.

6 For 802.1x, choose None and press Enter.

7 For Pre-Shared Key, enter the pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK30 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

8 Exit the Configuration Utility.

Configuring WPA Security With Microsoft Security

Use these procedures to set WPA-802.1x and WPA-PSK security on your CK30 with Microsoft security.

To enable WPA-802.1x security on your CK30 with Microsoft security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Press C and then B to open the System Main Menu.

3 Choose Configuration Utility > Communications > 802.11

Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure and press

Enter.

5 For Network Authentication, choose WPA and press Enter.

Data Encryption automatically defaults to TKIP.

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6 For 802.1x Authentication, choose either TLS or PEAP and press Enter.

If you choose TLS: a Select Properties. The Auth. Settings dialog box appears. b Choose the Select button. c Select your certificate from the list and press Enter. The

User Logon dialog box appears. d Enter a User Name and a Domain. e Press Enter.

If you choose PEAP: a Select Properties. The Auth. Settings dialog box appears. b Make sure the Validate Server check box is selected. c Press Enter. Once the radio starts to authenticate, the

Network Password dialog box appears.

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62 d Enter the User Name, Password, and select the Save

password check box. e (Optional) In the Domain field, enter the Active Directory domain associated with the user account. f Press Enter. You return to the Communications menu.

7 Exit the Configuration Utility.

To enable WPA-PSK With Microsoft Security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Press C and then B to open the System Main Menu.

3 Choose Configuration Utility > Communications > 802.11

Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose WPA-PSK. Data

Encryption automatically defaults to TKIP.

6 For Pre-Shared Key, enter a pre-shared key or the passphrase.

The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator. The passphrase must be from

8 to 63 characters. After you enter a passphrase, the CK30 internally converts it to a pre-shared key.

This value must match the passphrase on the authenticator.

7 Exit the Configuration Utility.

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Configuring 802.1x Security

802.1x security provides centralized user authentication using an authentication server, authenticators (access points), and supplicants. These components communicate using an EAP authentication type, such as TLS (Transport Layer Security) or

PEAP (Protected Extensible Authentication Protocol). 802.1x security provides data encryption using dynamic WEP key management.

To use 802.1x security, you need:

• an authentication server.

Note: You can also use a MobileLAN access point with software release 1.80 or later as an authentication server. For help, see the system manual for your access point.

• an access point with an 802.11b/g radio.

• a CK30 with an 802.11b/g radio and the 802.1x/WPA security option.

Configuring 802.1x Security With Funk Security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Make sure you have selected Funk as your security choice.

3 Press C and then B to open the System Main Menu.

4 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

5 For Association, choose Open and then press Enter.

6 For Encryption, choose WEP and then press Enter.

7 For Authentication, choose TTLS, PEAP, or TLS and then press Enter.

If you choose TTLS or PEAP: a Select Prompt for Credentials, choose Enter credentials

now and press Enter.

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Note: You must have the date on the CK30 set correctly when you enable Validate Server Certificate.

8 Exit the Configuration Utility.

Configuring 802.1X Security With Microsoft Security

Use this procedure to configure 802.1x security on your CK30 with Microsoft security.

To enable 802.1x security on your CK30

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Press C and then B to open the System Main Menu.

3 Choose Configuration Utility > Communications > 802.11

Radio > Microsoft Security.

4 For Infrastructure Mode, choose Infrastructure.

5 For Network Authentication, choose Open.

6 For Data Encryption, choose WEP.

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7 For 802.1X Authentication, choose TLS or PEAP.

If you choose TLS: a Select Properties. The Auth. Settings dialog box appears. b Choose the Select button. c Select your certificate from the list and press Enter. The

User Logon dialog box appears. d Enter a User Name and a Domain. e Press Enter.

Network Password dialog box appears.

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Chapter 2 — Configuring the CK30 d Enter the User Name, Password, and select the Save

password check box. e (Optional) In the Domain field, enter the Active Directory domain associated with the user account. f Press Enter. You return to the Communications menu.

8 Exit the Configuration Utility.

Configuring LEAP Security

Lightweight Extensible Authentication Protocol (LEAP), also known as Cisco-Wireless EAP, provides username/passwordbased authentication between a wireless client and a RADIUS server. In the 802.1x framework, traffic cannot pass through an

Ethernet hub or wireless network access point until it successfully authenticates itself.

The station must identify itself and prove that it is an authorized user before it is actually allowed to use the LAN. LEAP also delivers a session key to the authenticated station, so that future frames can be encrypted with a key that is different than keys used by others sessions

To use LEAP security, you need:

• a RADIUS server.

• Cisco access points.

LEAP security is not supported with Microsoft security.

To enable LEAP security on your CK30

1 Make sure you have selected Funk as your security choice.

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2 Make sure you have configured the communications and radio parameters on your CK30.

3 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

4 For 8021x, choose LEAP and then press Enter.

5 For Association, choose Open, WPA, WPA2, or Network

EAP and then press Enter. Encryption automatically defaults to TKIP if you choose WPA, to AES if you choose WPA2, and to WEP if you choose Open or Network EAP.

6 Select Prompt for Credentials, choose Enter credentials

now, and then press Enter.

7 Select User name, type your user name, and then press

Enter.

8 Select User Password, type a user password, and then press

Enter.

9 Exit the Configuration Utility.

Configuring Static WEP Security

The CK30 uses the Wired Equivalent Privacy (WEP) protocol to add security to your wireless network based on the 802.11b standard.

To use WEP security, you need:

• a CK30 handheld computer with an 802.11b/g radio.

• an access point with an 802.11b/g radio.

Configuring Static WEP Security With Funk Security

1 Make sure you have selected Funk as your security choice.

2 Make sure you have configured the communications and radio parameters on your CK30.

3 Press C and then B to open the System Main Menu.

4 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

5 For Association, choose Open and then press Enter.

6 For Encryption, choose WEP and then press Enter.

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7 For 8021x, choose None and then press Enter.

8 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4).

Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5byte value for 64-bit WEP or a 13-byte value for 128-bit

WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.

9 For Transmit key, choose the key you want to use for transmitting data.

10 Exit the Configuration Utility.

Configuring Static WEP Security With Microsoft Security

1 Make sure you have configured the communications and radio parameters on your CK30.

2 Press C and then B to open the System Main Menu.

3 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

4 For Network Authentication, choose Open.

5 For Data Encryption, choose WEP.

6 For Network Key Setting, choose Enter Key and Index.

7 For Network Key Value, enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio.

Set a 5-byte value for 64-bit WEP or a 13-byte value for 128bit WEP. Hex keys must be preceded by 0x and contain 5 or

13 hex pairs.

8 For Network Key Index, select the key you want to use for data transmission.

9 Exit the Configuration Utility.

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Loading a Certificate

If you choose to use transport layer security (TLS) with WPA or

802.1x security, you need to have a unique client certificate on the CK30 and a trusted root certificate authority (CA) certificate. You can use a third-party CA to issue unique client certificates and a root certificate.

There are three ways to load certificates on the CK30:

• If you are using Active Directory® to issue certificates, you can use the Enroll Certificates application to load the certificates.

• If you are using another third-party CA, you can use the

Import Certificates program to load the certificates.

• If you have multiple certificates to install, you can use the

Import Root Certificates and Import User Certificates functions.

Note: For certificates to be valid, the CK30 must be set to the correct date and time. After cold booting the CK30, you may need to correct the date and time.

To load certificates if you are using Active Directory

1 Configure the network and radio settings for the CK30 to communicate with your certificate authority.

2 From the Configuration Utility, select Communications >

802.11 Radio > Certificates.

3 Select Enroll Certificates. The Enroll Certificates dialog box appears.

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4 In the Enroll Certificates dialog box, enter the User Name,

Password, and Server (IP address) to log into the CA server.

5 Press Enter. A dialog box appears asking if you want to load the root certificate.

6 Press Enter for yes. The Enrollment Tool message box appears telling you that the user certificate has been added.

7 Press Enter to close the Enrollment Tool message box.

8 Configure your CK30 for WPA, WPA2, or 802.1x security.

To load certificates if you are using a third-party CA

1 From the Configuration Utility, select Communications >

802.11 Radio > Certificates.

2 Select Import Certificates. The certificates application appears.

3 Select Import Root Cert. The Import Root Cert dialog box appears.

4 From the Import Root Cert dialog box, select Pick certificate and navigate to your root .cer file.

5 Press Enter. The path to your .cer file now appears in the

Certificate Path text box.

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6 From the Import Root Cert dialog box, select Import Root

Cert. A dialog box appears asking if you want to add the certificate to the root store.

7 Press Enter to add the certificate. A message box appears telling you that the root certificate has been imported.

8 Press Enter to close the Success message box.

9 Select Import User Cert. The Import User Cert dialog box appears.

10 From the Import User Cert dialog box, select Pick certificate and navigate to your user .cer file.

11 Press Enter. The path to your .cer file now appears in the text box.

12 From the Import User Cert dialog box, select Pick private

key and navigate to your .pvk file.

13 Press Enter. The path to your .pvk file now appears in the text box.

14 From the Import User Cert dialog box, select Import User

Cert. A dialog box appears telling you that the user certificate and the associated key were successfully imported.

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15 Press Enter to close the Success message box.

16 Configure your CK30 for WPA, WPA2, or 802.1x security.

To load multiple certificates

1 Create the \Temp\Root and the \Temp\User folders on the

CK30.

2 Copy at least one root certificate .cer file into the

\Temp\Root folder.

3 Copy at least one user certificate .cer file and key .pvk file into the \Temp\User folder. Each pair of filenames must match

(for example, cert1.cer and cert1.pvk).

4 From the Configuration Utility, select Communications >

802.11 Radio > Certificates. The Certificates screen appears.

Note: The Import Root Certificate and Import User

Certificate functions are also available in Intermec Settings.

5 Select Import Root Certificates. The Import Root Certific screen appears. Press U to select True and press Enter to save the change. You return to the Certificates screen.

6 Select Import User Certificates. The Import User Certific screen appears. Press U to select True and press Enter to save the change. You return to the Certificates screen.

7 Press F3 to immediately import the certificates:

• All root certificates in \Temp\Root are imported into the

Trusted Authorities certificate store.

Note: You are prompted when a root certificate is imported, unless that certificate is already in the store.

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• All certificate and key files in \Temp\User are imported into the My Certificates certificate store.

• The Import Root Certificates and the Import User

Certificates settings are changed from True to False.

8 Configure your CK30 for WPA, WPA2, or 802.1x security.

Disabling Security

If you choose not to use security with your wireless network, you can disable it on the CK30. Intermec recommends that you always set security in your network.

To disable security

1 Press C and then B to open the System Main Menu.

2 Choose Configuration Utility > Communications > 802.11

Radio > Funk Security > Profile.

3 For Association, choose Open.

4 For Encryption, choose None.

Configuring a VPN

A virtual private network (VPN) is a private network that uses a public network (Internet) to connect remote sites or users together. These networks use encryption and other security mechanisms to ensure that only authorized users can access the network and that data cannot be intercepted. The CK30 uses the Microsoft CE .NET Remote Access Service (RAS) to set up the VPN. You can configure the CK30 to use either Point-to-

Point Tunneling Protocol (PPTP) or Layer Two Tunneling

Protocol (L2TP).

PPTP is a network protocol that adds a security infrastructure for the transfer of data from a remote CK30 to a private server, thus creating a VPN by using TCP/IP-based data networks. Like

PPTP, L2TP also uses Point-to-Point Protocol (PPP) to encrypt data. L2TP uses Internet Protocol Security Protocol (IPSec) to enable a more secure VPN client connection from your CK30 to a remote server.

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IPSec supports the following settings:

• Public key certificates

• Pre-shared keys

Note: If you want to use L2TP and IPSec, they must be supported by the corporate server.

To configure a VPN

1 From the Configuration Utility, select Communications >

VPN.

2 Select Create New VPN.

3 Select VPN Name, type a VPN name, and then press Enter.

4 Select VPN Type, choose PPTP or P2TP, and then press

Enter.

5 Select Host Name, type a host name, and then press Enter.

6 Select Create the new VPN. A message box appears to tell you that your new VPN has been created.

7 Press Enter.

8 Select View/Edit VPN.

9 Select TCP/IP Settings and make the settings match those of your remote server.

10 Select Security and make the settings match those of your remote server.

11 If you are using L2TP, select IPSEC Setting and make the settings match those of your remote server.

12 Select Connect Current VPN.

13 Exit the Configuration Utility.

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Developing and Installing

Applications

In this chapter you will find guidelines for developing applications and converting existing Trakker Antares applications. You will also find information on installing applications and automatically launching them. In this chapter you will find these sections:

• Developing Applications for the CK30

• Installing Applications on the CK30

• Launching Your Application Automatically

• Customizing How Applications Load on the CK30

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Developing Applications for the CK30

The CK30 Handheld Computers run applications programmed in Microsoft Embedded Visual C++. The CK30C can also run applications developed for the .NET Compact Framework using

Microsoft C# and Visual Basic.

Use this section to understand what you need to:

• Develop a new application for the CK30.

• Develop a web-based application for the CK30.

• Convert a Trakker Antares application to a CK30 application.

Developing a New Application for the CK30

Use the Intermec resource kits to develop new applications to run on the CK30. The Intermec resource kits are libraries of

C++ and .NET components grouped by functionality that you can use to create applications for the CK30. The resource kits are part of the Intermec Developer Library (IDL), which is available as a download from the Intermec web site at www.intermec.com/idl.

You need these hardware and software components to use the

Intermec resource kits:

• Pentium PC, 400 MHz or higher

• Windows 2000 (Service Pack 2 or later) or Windows XP

(Home, Professional, or Server)

• For native C++ development, Microsoft eMbedded Visual

C++ version 4.0

• For .NET Development and Compact Framework (C# and

VB.NET), Microsoft Visual Studio .NET 2003

• 128MB RAM (196MB recommended)

• 360MB Hard drive space for minimum installation (720MB for complete)

• CD-ROM drive compatible with multimedia PC specification

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• VGA or higher-resolution monitor (Super VGA recommended)

• Microsoft Mouse or compatible pointing device

Developing a Web-Based Application

You can develop web-based data collection applications for use on the CK30. For help, see any HTML source book. The CK30 ships with iBrowse or IE Browser (CK30C only).

To open iBrowse or IE Browser

1 Press C and then B to open the System Main Menu.

2 Select Programs. The Programs menu appears.

3 Select either iBrowse or IE Browser. If you selected IE

Browser, the default browser window appears.

For help using IE Browser, press F1. For help using iBrowse, see the iBrowse User’s Guide (P/N 961-055-015).

Note: iBrowse does not support the use of tethered scanners with the CK30.

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Using the IE Browser Application

IE Browser is an IE 6.0 compatible web interface that allows you to run web-based applications on the CK30. IE Browser provides the ability to customize the way function keys work.

You can use default Windows functions, allow your application to control the functions, or program the function keys to go to a

URL. To increase the amount of usable screen real estate, elements of a typical browser such as the address bar and scroll bars have been removed.

Use this table to understand what keys to press to perform basic functions in IE Browser.

To use the IE Browser shortcut keys

1 Set Use F1-F5 as URL keys to Default Windows.

2 Set Pass Function Keys to Browser to Function Keys to

URLs.

IE Browser Shortcuts

You Want to:

Access Help, exit Help

Make the font smaller

Make the font larger

Refresh the browser

Exit IE Browser

Hide the taskbar

Go to the home page

Edit the URL

Scroll up or down a page

Move to the next hyperlink

Go back a page

Go forward a page

Stop loading

Press These Keys:

Ctl and then C

Ctl and then X

Ctl and then H

Ctl and then O, Alt and then M

U and D keys

Tab

Alt and then L

Alt and then R

Esc

Use the following procedures to program the basic functionality of IE Browser.

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Setting the Start Page

Use the Start Page command to set the default application address for IE Browser. The Start Page is the first page a user sees when they turn on the CK30 and select IE Browser.

To set the start page

1 From the Configuration Utility main menu, select Device

Settings > IE Browser > General > Start Page.

2 In the Start Page dialog box, enter the address for the application you want to use for your default application.

3 Press Enter to save your changes.

Using Windows Default Function Keys

IE Browser provides the capability of being able to use the default Windows functions for F1-F5, such as F1 for Help.

To use Windows default function keys for F1 to F5

1 From the Configuration Utility main menu, select Device

Settings > IE Browser > Use F1-F5 as URL Keys.

2 In the Use F1-F5 as URL Keys dialog box, select Default

Windows and press Enter.

3 From the IE Browser menu, select Pass Function Keys to

Browser.

4 In the Pass Function Keys to Browser dialog box, select

Function Keys to URLs and press Enter.

Using Web-Based Application Settings for Function Keys

If your web-based application always uses F1-F5 to perform the same functions, you can set up IE Browser so that it recognizes and uses your web application function keys.

To program function keys to use the web-based application settings

1 From the Configuration Utility main menu, select Device

Settings > IE Browser > Use F1-F5 as URL Keys.

2 In the Use F1-F5 as URL Keys dialog box, select URL

Shortcuts and press Enter.

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3 From the IE Browser menu, select Pass Function Keys to

Browser.

4 In the Pass Function Keys to Browser dialog box, select

Function Keys to HTML and press Enter.

Setting the URLs for the Function Keys

You can program all of the available function keys on the CK30 to launch a URL. You can also control whether the URLs will have open or restricted access.

To set the URLs for the function keys

1 From the Configuration Utility main menu, select Device

Settings > IE Browser > Set URL’s for F1-F5.

You can select to set the URLs for F1-F5, F6-F10, F11-F15,

F16-F20, or F21-F24. This procedure uses F1-F5 as an example.

2 Select F1 URL.

3 In the F1 URL dialog box, enter the URL you want to correspond to the F1 key and press Enter.

4 (Optional) If you want to restrict access to the URL, select F1

Access to bring up the F1 Access dialog box.

5 (Optional) In the F1 Access dialog box, select Restricted

Access and press Enter.

6 Complete Steps 1 through 5 as many times as necessary to program all of the function keys you need.

Programming the Function Keys to Go to a URL

If you want your function keys to open URLs when you press them, you need to program IE Browser to recognize that it should open a URL when you select a function key.

To program function keys to go to a URL

1 From the Configuration Utility main menu, select Device

Settings > IE Browser > Use F1-F5 as URL Key.

2 In the Use F1-F5 as URL Keys dialog box, select URL

Shortcuts and press Enter.

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3 From the IE Browser menu, select Pass Function Keys to

Browser.

4 In the Pass Function Keys to Browser dialog box, select

Function Keys to URLs and press Enter.

5 Set the URLs for the function keys you want to use. For help, see the previous procedure on how to set the URLs.

Programming IE Browser Applications for the CK30 Screen

Since the CK30 screen is small, you may want to use a few of the programming tips in this table to more efficiently use your screen space.

To Do This:

Remove scroll bars

Remove top and left margins

Use a small font

Remove spacing between cells in a table

Use These Attributes in Your Tags:

Set the font size for entries in a table <tbody style=”font:7pt Lucida Console>…</tbody>

Tip: You can also use this attribute with theader and tfooter tags.

Create a shorter text edit box that stretches across the screen

Control the order of controls the tab key jumps to

Converting a Trakker Antares Application to a CK30 Application

If you have an existing Trakker Antares application that you would like to run on the CK30, you can use the Antares

Migration Resource Kit to convert it. The Antares Migration

Resource Kit is a set of libraries and tools that you use to convert your existing Trakker Antares C applications into C++ applications for use on the CK30.

The CK30 does not support all Trakker Antares PSK functions.

You may need to rewrite parts of your application when converting it for use on the CK30. See the resource kit for a list of functions that are not supported.

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You need these hardware and software components to use the resource kit:

• PC with at least 1MB of free disk space running Microsoft

Windows 2000/XP

• Microsoft eMbedded Visual C++ version 4.0 with Service

Pack 2

• Antares Migration Resource Kit

The resource kit is part of the Intermec Developer Library

(IDL), which is available from the Intermec web site at www.intermec.com/idl.

Installing Applications on the CK30

There are several ways you can package applications to install on the CK30:

• You can package your application as a cabinet (CAB) file.

• If you have a simple application, you may only need to deliver the EXE file.

• You can copy a directory structure that contains the application, supporting files, DLLs, images, sound files, and data files.

Intermec recommends using CAB files to install your applications. The CK30 uses standard Windows CE CAB files and will install third-party CAB files. Before the CK30 executes a CAB file, it marks the file as read-only so that it will not be deleted after installation. After the CAB file is extracted, the

CK30 automatically saves any RAM-based changes you have made to the registry or file system so that they will persist through a cold boot. This process means that you will not have to reinstall your applications when your battery goes dead or you perform a cold boot.

You can have your CAB files place your application in any of these memory locations on the CK30:

• The RAM-based file store (anywhere in the root \ directory)

• The Flash File System (the CK_FFS folder)

• On the SD card (SDMMC folder)

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Unless your application and additional data files are very large, you can place them in the RAM of the unit. They will automatically be backed up to the Flash File System

(\CK_FFS\Persistent Copy folder). These files will be preserved through a cold boot, or a complete battery drain and accompanying cold boot. However, Intermec recommends that you place your applications files in the CK_FFS or SDMMC

Disk folder.

If you have an SD card inserted in your CK30, it appears as the

SDMMC Disk folder. This folder is the recommended location for placing your application install files.

There are several ways you can install files and applications on the CK30:

• ActiveSync

• SD Card

• FTP Server

• Wavelink Avalanche

• SmartSystems Console

The following sections explain how to use each one of these processes to install your application on the CK30.

Installing Applications Using ActiveSync

You can use ActiveSync to establish a connection between your

PC and the CK30. ActiveSync allows you to transfer files, synchronize files, perform remote debugging, and other device management activities. ActiveSync is a free application available from the Microsoft web site.

To establish a partnership between your PC and the CK30, you will need:

• A USB cable or a female-to-female null modem serial cable.

• An AD1 communications dock.

• ActiveSync version 3.7.1 or later.

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Installing ActiveSync and Establishing a Partnership

You can use either a USB cable or a serial cable to establish your initial partnership between the CK30 and your PC.

To install ActiveSync and establish a partnership

1 Download ActiveSync from the Microsoft web site and follow the onscreen instructions for installing it on your PC. When the installation process is complete, the Get Connected dialog box appears.

2 Connect the AD1 to your PC with the USB or serial cable.

3 If you are using a serial cable, from the CK30 System Main

Menu, select Programs > ActiveSync Serial.

The default setting for ActiveSync on the CK30 is USB.

4 Click Next in the Get Connected dialog box. ActiveSync detects a device on the USB or serial port and prompts you to set up a new partnership.

5 In the Set Up a Partnership dialog box, click Next.

6 In the Select Number of Partnerships dialog box, select Yes, I

want to synchronize with only this computer and then click Next.

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7 In the Select Synchronization Settings dialog box, check the items you want to synchronize and click Next.

8 In the Setup Complete dialog box, click Finish.

When the partnership has been established, the following screen appears on your PC showing the device name of your CK30 and the Connected status.

The Microsoft ActiveSync Screen

An ActiveSync icon ( ) also appears on the CK30 taskbar indicating that it has established an ActiveSync partnership with your PC.

Note: If ActiveSync does not establish a partnership on the first try, the Get Connected dialog box appears on your PC with the message “Your device was not detected.” Make sure all of your cables are securely connected and click Next on the Get

Connected dialog box until your device is detected.

Now that the partnership has been established, ActiveSync initiates all future connections. To connect to your PC using

ActiveSync in the future, simply place a CK30 in the AD1 communications dock, connect the CK30 serially to your PC, or turn on the CK30.

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Using ActiveSync to Copy Files and Install Applications

You can use ActiveSync to copy files to the CK30 and to install applications. Use the following procedures to learn how to copy files and install applications on the CK30 using ActiveSync.

To install an application on the CK30 using ActiveSync

1 Connect the CK30 to your PC using ActiveSync. For help, see the previous section, “Installing ActiveSync and

Establishing a Partnership.”

2 In the Microsoft ActiveSync screen, click Explore. Windows

Explorer opens the Mobile Device window of your CK30.

3 In Windows Explorer on your PC, browse to the file that you want to copy to your CK30.

4 Right-click the file and click Copy.

5 Place the cursor in the SDMMC Disk or CK_FFS\Factory

Defaults (recommended) folder of your CK30, right-click, and click Paste.

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The file has now been copied to the CK30 and you can see it using the CK30 File Manager.

6 Navigate to your application file and run it.

After your application is installed, you can run it from the

Programs menu in the System Main Menu.

Installing Applications Using Your SD Card

If you have an SD card for your CK30, this is the best place for you to install applications.

To install applications using the SD card

1 If you are using an SD card reader, remove the SD card from the CK30 and place it in the reader. For help, see “Installing an SD Card” on page 29.

2 Copy your application file to the SD card.

If you are using ActiveSync, an FTP server, or Wavelink

Avalanche to copy the files to the SD card, place the application in the SDMMC Disk folder on the CK30.

3 If you are using an SD card reader, insert the SD card back into the CK30.

4 Navigate to the SDMMC Disk folder and run your application.

After your application is installed, you can run it from the

Programs menu in the System Main Menu.

Installing Applications Using the FTP Server

The CK30 has a built-in FTP server that connects to a network through the 802.11b/g radio or Ethernet. You can use the server to transfer your application file to the CK30. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the CK30. This option is useful when you need to send files to a large number of

CK30s.

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If you want to disable the FTP server, use a CAB file or another method to modify the registry key

HKEY_LOCAL_MACHINE\COMM\FTPD. You need to set the value IsEnabled (a REG_DWORD) to zero (0). If you set the value to zero, the Web server will not accept connections from the network, even from the local host.

Installing Applications Using Wavelink Avalanche

You can use the Wavelink Avalanche™ device management system to install applications on all of your wireless CK30s. The

CK30 ships with the Avalanche Enabler already loaded on it.

Each time the Avalanche Enabler is activated (typically on a warm boot), the CK30 attempts to connect to the Avalanche

Agent. When the CK30 connects to the agent, the Agent determines whether an update is available and immediately starts the software upgrade, file transfer, or configuration update.

To use Avalanche to remotely manage the CK30

1 Install software packages and updates for the CK30 using the

Avalanche Administrative Console.

2 Schedule the CK30 updates or manually initiate an update using the Avalanche Administrative Console.

For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com.

Installing Applications Using Console

You can use the SmartSystems Console to drag-and-drop

Intermec applications onto your CK30s. The CK30 ships with the SmartSystems client loaded on it. The console is part of

SmartSystems Foundation, which is available from the Intermec web site for free. To download SmartSystems Foundation, go to www.intermec.com/SmartsSystems.

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To use SmartSystems Console to install an application

1 Download your application file from the Intermec web site and unzip it on your desktop.

2 Double-click the application file to install it. The application file should appear in the software vault.

3 From the SmartSystems Console in the software vault, dragand-drop the application onto each CK30 discovered in your network.

For more information on using the SmartSystems Console, see the online help.

Launching Your Application Automatically

To launch your application automatically on the CK30 every time you perform a warm or cold boot, make sure your CAB file places a shortcut to your application in the \Windows\StartUp folder.

Customizing How Applications Load on the CK30

If you have several processes that you need to have run in a specific order as the CK30 turns on, you can use the AutoRun system to customize the way applications load. For compatibility with other Intermec computers, you can place a copy of

AutoRun.exe in the same folder as your AutoRun.dat file but it is not required.

To create and install the AutoRun.dat file on your CK30

1 On the CK30, create a subfolder called 2577 on the

SDMMC Disk or the CK_FFS folder.

2 On your PC, open Notepad.

3 Write commands for AutoRun.dat using these supported script commands:

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Script Command Description

EXEC Launches a specified program and waits (up to 10 minutes) for it to complete.

CALL

CHAIN

Processes a specified file of commands and returns. When you use the CALL command, the execution of the current file pauses while a new file that follows the same set of commands executes. Once the new file completes executing, AutoRun.exe continues processing the current file.

Processes a specified file of commands and does not return. This command allows you to call another file that follows the same set of commands and stop processing the current file.

RUN

LOAD

Loads a specified program and executes it.

Specifies the show window attribute so the user interface is visible when the application launches.

Loads a specified program and executes it.

Specifies the hide window attribute so the user interface is hidden initially.

4 Save this Notepad file as AutoRun.dat.

5 Copy the AutoRun.dat file to the \2577 folder on your

CK30.

During every boot, the system scans for AutoRun.dat in the

\2577 folder on first the SDMMC Disk and then the CK_FFS folder. The CK30 executes the first AutoRun.dat file that it finds.

Here is a sample AutoRun.dat file that runs a dialer application, connects to a VPN, and establishes a TE 2000 session:

EXEC “\Program Files\My Dialer\Dialer.exe” 348-2600

EXEC “\Program Files\My VPN\Connect.exe” MyDomain

RUN “\Program Files\TE2000\TE2000.exe” MyServer

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Managing the CK30

Use this chapter to understand how to manage information on the CK30. In this chapter, you will find these sections:

• Accessing the System Main Menu

• Managing Files on the CK30

• Managing Applications on the CK30

• Setting or Changing the System Main Menu Password

• Backing Up Your Files

• Upgrading Your CK30

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Accessing the System Main Menu

You need to access the System Main Menu to be able to use most of the tools for managing the CK30, such as File Manager and the Configuration Utility. You can set a password to protect access to the System Main Menu. For help setting the password, see “Setting or Changing the System Main Menu Password” on page 98.

To access the System Main Menu

1 From the CK30 start screen, press C and then B .

2 If you have set a password, enter it in the System Menu

Access screen and press Enter. The System Main Menu appears.

Note: If you have set a password to restrict access to the

System Main Menu, an icon ( ) appears on the taskbar indicating that you are using the password-protected area of the CK30.

To exit the System Main Menu

1 If you are running a task that you do not want an unauthorized user to access, make sure you close it.

2 From the System Main Menu, press Esc.

3 When the Exit Main Menu screen appears, press Enter.

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Managing Files on the CK30

You use File Manager to manage files on the CK30. File

Manager not only lets you view all of the folders and files located on your CK30, it also lets you:

• Run an application.

• Delete a file.

• Copy a file.

• View the properties of a file.

To open File Manager

• From the System Main Menu, select File Manager. The File

Manager screen appears.

Running an Application From File Manager

You can run an application in File Manager by selecting a file and using the Run command or by using the Command Line prompt.

To run an application using the Run command

1 Navigate to the folder containing the application file.

2 Select the file by pressing the number before the file or by scrolling to it with the arrow keys and pressing Enter.

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The following dialog box appears.

3 Select Run and press Enter. Your application runs.

To run an application from the Command Line

1 From any screen in the File Manager, press F3. The command line dialog box appears.

2 Type the path to the application and press Enter. Your application runs.

Note: You can also include parameters following the application name.

Deleting a File With File Manager

You can use the File Manager to delete files from your CK30.

To delete a file

1 Navigate to the folder containing the file you want to delete.

2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter.

3 From the dialog box, select Delete and press Enter.

4 When the screen asks for confirmation that you want to delete the file, press Enter.

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The file is deleted and you remain in the selected folder.

Copying a File With File Manager

You can use File Manager to make a copy of a file and place it in a different folder.

To copy a file

1 Navigate to the folder containing the file you want to copy.

2 Select the file by pressing the number before the file or by scrolling to it and pressing Enter.

3 From the dialog box, select Copy. The following dialog box appears.

4 Type the path to the folder where you want to copy the file and press Enter.

Viewing the Properties of a File With File Manager

You can use the File Manager to view properties about a file including the name, size, dated created, and date accessed.

To view the properties of a file

1 Navigate to the folder containing the file you want to view.

2 Select the file by pressing its associated number or by scrolling to it and pressing Enter.

3 From the dialog box, select Properties and press Enter. A screen appears showing you the details of the file.

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For example, you should see something similar to the following message box.

4 Press any key to return to the File Manager.

Managing Applications on the CK30

Task Manager provides information about applications running on the CK30. You do not need to use the System Main Menu to access Task Manager–you can access Task Manager at any time.

If you have set a password to protect using the System Main

Menu, you will not be able to close an application or view the properties of an application without logging in.

Use Task Manager to perform these tasks:

• View all applications currently running on the CK30

• Close an application

• Switch between applications

• View the properties of an application

Viewing All Applications Currently Running on the CK30

If you want to close down an application while you are using a different application, or if you want to make sure that you have all applications closed before you close the System Main Menu, you can use the Task Manager to view all applications that are currently running on the CK30.

To view applications currently running on the CK30

• Press Alt and then Tab.

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The Task Manager dialog box appears with the active application or task selected.

Closing an Application

You can use the Task Manager to close an application at any time. You can close the application you are currently using or another application that is running in the background.

To close an application

1 Select the application you want to close. A list box similar to the following appears.

2 Scroll to End Task and press Enter.

The application closes and you return to the System Main

Menu.

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Switching Between Applications

You can use the Task Manager to switch between applications without having to close down your current application.

To switch between applications

1 Select the application you want to switch to.

2 Select Switch To and press Enter.

The application you selected now appears on the screen.

Viewing the Properties of an Application

You can use the Task Manager to view two important properties of an application: the process ID and the file path to the application.

To view the properties of an application

1 Select the application you want to view.

2 Select Properties and press Enter. The Task Properties dialog box appears.

3 Press Enter to close the Task Properties dialog box.

Setting or Changing the System Main Menu Password

When you initially start the CK30, there is no password to protect access to the System Main Menu. Anyone can view and use powerful tools such as the Configuration Utility, File

Manager, and Diagnostics. You may want to set a password to restrict access to the System Main Menu. (This is sometimes called entering Admin mode or Lockdown mode.)

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Setting a password does not restrict access to the Task Manager.

However, if you have set a password, users who have not logged in will not be able to close an application or view the properties of an application.

To set a password

1 Press C and then B to open the System Main Menu.

2 From the System Main Menu, select Main Menu Password.

The Set Menu Password dialog box appears.

3 Press Tab to move to the New Password field.

4 Type your new password, and then press Tab to move to the

Retype New field.

5 Type your new password in again.

6 Press Enter. The screen displays a message reading “Password successfully changed.”

7 Press Enter to clear the screen and return to the System Main

Menu.

To change your password

1 Press C and then B .

2 In the Password field, type your password and press Enter.

3 From the System Main Menu, select Main Menu Password.

The Set Main Menu dialog box appears.

4 Type your existing password in the Old Password field and press Tab.

5 Type your new password in the New Password field and then press Tab.

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6 Type your new password again in the Retype New field.

7 Press Enter. The screen displays a message reading “Password successfully changed.”

8 Press Enter to clear the screen and return to the System Main

Menu.

To remove password protection

1 Press C and then B .

2 In the Password field, type your password and press Enter.

3 From the System Main Menu, select Main Menu Password.

The Set Main Menu dialog box appears.

4 Type your existing password in the Old Password field and press Tab.

5 Leave the New Password field blank and then press Tab.

6 Leave the Retype New field blank and press Enter. The screen displays a message reading “Password successfully changed.”

7 Press Enter to clear the screen and return to the System Main

Menu.

Backing Up Your Files

The CK30 makes it easy for you to make a backup copy of all files you have installed or modified on the computer that are not already located in the SDMMC Disk or CK_FFS folders. When you make a backup copy of the file system, the CK30 saves the file system to a folder called Persistent Copy. This folder and all of the files and subfolders it contains, are automatically restored when the CK30 cold boots.

You should back up your files any time you want to make permanent changes to the files in the Persistent Copy folder.

You also need to back up the files when you want to permanently delete a file. When you install a CAB file, the

CK30 automatically performs this backup process.

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To back up your files

1 Press C and then B to open the System Main Menu.

2 From the System Main Menu, go to Configuration Utility >

Device Settings > File Backup.

3 Select Backup Files Location and choose the location where you want your files to be backed up.

4 Press Enter to save your selection.

5 Select Backup the File System.

A copy of all your files is saved to the \Persistent Copy folder in your desired location.

6 Press Esc until you exit the menu system.

Upgrading Your CK30

There are two ways to upgrade your CK30:

• You can upgrade your computer using an SD card.

• You can upgrade your computer using SmartSystems

Console.

When you remotely upgrade your computer, you are updating the operating system and the embedded Intermec Value Add

(IVA) files.

Upgrading the Operating System Using an SD Card

To upgrade the operating system, you need:

• an SD card

• an SD card reader (optional)

• the latest upgrade file. This file is available from the Intermec web site at www.intermec.com. Go to Service & Support >

Downloads. Make sure the file you select is for your language.

You can use any file transfer method (ActiveSync, FTP server, and so on) to copy the upgrade files to your SD card. Intermec recommends using an SD card reader.

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Note: If you are using an SD card reader to copy files to your

SD card, see “Installing an SD Card” on page 29 for information on how to remove and insert the SD card.

When you upgrade the operating system, you erase the current configuration and replace it with the new default configuration.

You will need to set the network communications parameters on the CK30 to reestablish communications with the other devices in the wireless network.

To upgrade the operating system using an SD card

1 Download the latest upgrade (.exe) file from the Intermec web site to your desktop PC.

2 Double-click the .exe file on your desktop PC. An

InstallShield application starts and walks you through the process of extracting the upgrade files. You can designate the folder where you want the files to unzip.

If you do not have SmartSystems Console installed, the default location that the files are extracted to is:

Program Files\Intermec\CK3x OS vx.xx.xx.xxxx where

x.xx.xx.xxxx is the operating system upgrade version.

If you have SmartSystems Console installed, the default location the files are extracted to is:

Program files\Intermec\SmartSystem\Ss_Lib\Software\ CK3x

OS vx.xx.xx.xxxx where

x.xx.xx.xxxx is the operating system upgrade version.

3 If you are using an SD card reader, remove the SD card from the CK30 and place it in the reader.

4 Copy all of the files in Program Files\Intermec\CK3x OS vx.xx.xx.xxxx to your SD card.

If you are using ActiveSync or an FTP server to copy the files to your CK30, place the files in the SDMMC Disk folder.

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5 If you are using an SD card reader, insert the SD card into the CK30.

6 Perform a cold boot on the CK30. For help, see “Cold

Booting the CK30” on page 137.

Note: Make sure the CK30 has completely loaded all of the upgrade files before you remove the SD card.

Upgrading Your CK30 Using SmartSystems Console

You can use the SmartSystems Console to upgrade the operating system on your CK30. The console is part of SmartSystems

Foundation.

Before you can upgrade your computer, you need:

• SmartSystems Foundation. To download SmartSystems

Foundation, go to www.intermec.com/SmartSystems.

• the device upgrade .exe file. This file is available from the

Intermec web site at www.intermec.com. Go to Service &

Support > Downloads. Make sure the file you select is for your language.

To upgrade a CK30 using SmartSystems Console

1 Install SmartSystems Foundation on your desktop PC and open the console.

2 Make sure the console and the CK30s are on the same subnet.

3 Make sure your CK30s are either in a communications dock or charging dock or that power management is disabled.

4 Download the device upgrade .exe file to your desktop PC.

5 Double-click the .exe file on your desktop PC. An

InstallShield application starts and walks you through the process of extracting the upgrade files in the default location.

Note: Do not change the default location where InstallShield extracts the files. SmartSystems Console requires that the files be located in the default directory.

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6 In the software vault, locate the device upgrade you want to install.

7 Drag-and-drop the device upgrade from the software vault onto each CK30 you want to upgrade. SmartSystems Console will tell you that it is installing the upgrade on your CK30.

Once the upgrade is done downloading to your CK30, your

CK30 replaces the operating system and then automatically cold boots. Progress messages appear on the CK30 screen.

The SmartSystems Console will show your CK30 as being offline until the CK30 reboots and reconnects to the system.

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Running Diagnostics

The CK30 provides these diagnostics for troubleshooting.

Diagnostic Test Page

Battery Information 107

Bluetooth Console 109

Bootcode Version 110

Contrast Test 110

CPU Monitor

Display Test

Hardware

Configuration Table

Installed Fonts

Intermec Value Add

Information

Keypad Test

LED Test

111

112

113

114

Diagnostic Test

Memory Information

Network Connection

Test

Network Interface

Information

Operating System

Version

Ping Utility

Radio Driver Version

RAM Monitor

Read CPU Registers

Security Information

Sound Test

Page

115

116

117

118

119

120

121

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Using Diagnostics on the CK30

You can access the System Main Menu and select Diagnostics at any time while running an application. The Diagnostics menu contains these options:

• Hardware Diagnostics

• Software Diagnostics

• System Diagnostics

Use the Hardware Diagnostics menu to run tests on the CK30 or view system information. For example, you can run an LED test to determine if your CK30 lights are working correctly or you can view how much of a charge you have left in your main battery.

Use the Software Diagnostics menu to view the version of your operating system, the bootcode version, and Intermec Value Add

(IVA) information.

Use the System Diagnostics menu to help analyze network, system, or applications problems on the CK30. For example, you can run diagnostics to check the network communications.

To open the diagnostics menu

1 Press C and then B .

2 If you have set a password, enter it in the System Menu

Access screen and press Enter. The System Main Menu appears.

3 Select Diagnostics.

106

4 Choose the diagnostics menu you want to use.

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To close the Diagnostics menu

1 Press Esc until you return to the System Main Menu.

2 From the System Main Menu, press Esc.

3 When the Exit Main Menu screen appears, press Enter.

When you exit the System Main Menu, the CK30 resumes the application you were running when you opened the diagnostics menu.

Understanding the Diagnostics Screens

This section lists all of the diagnostics screens in alphabetical order. You will see the following information for each diagnostics screen:

• Description, purpose, and definition

• Location of diagnostic in the System Main Menu

• A sample diagnostics screen

Battery Information

Use this diagnostic to view information on the main battery and backup battery.

To open the Battery Information diagnostic

• Go to Diagnostics > Hardware Diagnostics > Battery Info.

Sample Screen

Charging in a Dock: The values in the Main Bat and Main Batt Flag fields indicate that this CK30 is charging in a dock.

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The Main Bat field displays the voltage of the AB1G battery.

The following table shows how to interpret the voltage levels.

Main

Battery Status

High

Medium

Low

Critically low

Main Battery Voltage

> 8000 mV

7600 to 7999 mV

7200 to 7599 mV

< 7199 mV

Percentage of Battery

100%

> 75%

50% to 75%

25% to 50%

< 25%

The Main Batt Flag field displays the battery status, which is linked to the battery icon described on page 8. You can continue using the battery until the CK30 indicates that the battery is low: the battery light turns on and the low battery icon ( appears on the taskbar.

)

The Supercap field displays the voltage of the backup battery.

The main battery continually charges the backup battery unless the main battery is critically low or removed.

Backup

Battery

Status

High

Low

Backup Battery

Voltage

> 2400 mV

> 2200 mV

> 1750 mV

< 1750 mV

Condition

Fully charged

OK to swap the main battery

OK to swap the main battery if you first suspend the CK30

Do not swap the main battery because the CK30 might cold boot

There are some usage patterns that can cause the backup battery to become depleted. For example, if you remove the main battery every night to charge it outside the CK30, the backup battery will be low in the morning. This usage pattern does not harm the backup battery.

When the backup battery is low, the Backup Battery Very Low dialog box appears on your CK30 screen.

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Click the X to close the dialog box. The dialog box continues to appear until the backup battery is fully charged. You must install a fully charged main battery or place the CK30 in a charger. It takes about 15 minutes for the backup battery to charge up to

2.4V.

If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes, view the Battery Information diagnostic screen. If the Supercap Flag field is not Charging, the backup battery may have failed. You may need to send the

CK30 to Intermec to have the backup battery replaced. For help, see “Calling Product Support” on page 124.

Bluetooth Console

The Bluetooth Console is a tool that helps to debug the

Bluetooth driver.

You can use the Bluetooth Console to perform several Bluetooth diagnostics, such as deciding whether Bluetooth hardware was recognized and initialized correctly, setting a PIN, and establishing an L2CAP connection between two Bluetooth devices. For more information on using the Bluetooth Console

(or BDTC), visit the Microsoft web site.

To open the Bluetooth Console diagnostic

• Go to Diagnostics > System Diagnostics > Bluetooth

Console.

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Sample Screen

Bootcode Version

The Bootcode Version diagnostic displays the version of boot code loaded on your CK30.

To open the Bootcode Version diagnostic

• Go to Diagnostics > Software Diagnostics > Bootcode

Version.

Sample Screen

Contrast Test

110

Use the Contrast Test to make sure the different contrast settings are working correctly on your CK30. The test will run through all of the settings and return you to your original setting.

When you start the contrast test, the screen gradually gets darker until it is almost black and then it goes to the lightest setting which is almost white. The contrast test should take you through eight different levels of contrast. If your CK30 does not step through multiple levels of contrast, you may have a problem

CK30 Handheld Computer User’s Manual

Chapter 5 — Running Diagnostics with your display. For help, contact your local Intermec representative.

To open the Contrast Test diagnostic

• Go to Diagnostics > Hardware Diagnostics > Contrast

Test.

Sample Screen

CPU Monitor

The CPU Monitor displays the activity of the CPU by using bars in a graphical icon. The bars in the icon represent the percentage of CPU cycles available.

Number of Bars Percentage of CPU Cycles Available

One 80 to 100%

Two

Three

60 to 80 %

40 to 60%

Four

Five

20 to 40%

0 to 20%

If you see five bars, you may notice that the device seems slow and unresponsive.

To open the CPU Monitor diagnostic

• Go to Diagnostics > System Diagnostics > CPU Monitor.

The CPU Monitor icon ( ) appears on the taskbar.

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To close the CPU Monitor diagnostic

1 Go to Diagnostics > System Diagnostics > CPU Monitor.

A dialog box appears asking if you want to stop the CPU

Monitor.

2 Press Enter.

Display Test

Use the Display Test to make sure that every pixel on the CK30 screen is working correctly. For example, you may want to test the screen if you do not see complete characters on the screen.

The Display Test turns all pixels on, displays horizontal stripes, displays vertical stripes, and then turns all pixels off. If you have a color screen, the display test also changes your screen to blue, red, and then green.

To open the Display Test diagnostic

• Go to Diagnostics > Hardware Diagnostics > Display Test.

Sample Screen

Hardware Configuration Table

Use the HW Config Table to view important information about your CK30 such as the serial number, configuration number, model, software options, and the scanner type.

You can use this information to tell the Intermec representative information on the hardware and software that were installed at the Intermec factory.

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To open the HW Config diagnostic

• Go to Diagnostics > Hardware Diagnostics > HW Config

Table.

Sample Screen

Installed Fonts

Use this screen to view all of the fonts installed on your CK30.

To open the Installed Fonts diagnostic

• Go to Diagnostics > Software Diagnostics > Installed

Fonts.

Sample Screen

Intermec Value Add Information

Use this screen to see the versions of Intermec Value Add (IVA) products on your CK30.

To open the IVA Info diagnostic

• Go to Diagnostics > Software Diagnostics > IVA Info.

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Sample Screen

Keypad Test

A developer can use the Keypad Test to quickly find the hex value for any key on the keypad. You can also test to make sure the keypad is operating correctly.

To open the Keypad Test diagnostic

• Go to Diagnostics > Hardware Diagnostics > Keypad Test.

Sample Screen

LED Test

Use the LED Test to make sure that your LEDs (lights) are operating correctly. The LED Test turns all of the lights on the

CK30 on in this sequence: Good Read light, the user-defined lights, and then the Intermec Ready-to-Work indicator. The lights blink one time each and then they blink five times each.

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To open the LED Test diagnostic

1 Go to Diagnostics > Hardware Diagnostics > LED Test. A warning appears telling you that running the LED test disables the blue light until you perform a warm or cold boot.

2 Press Enter.

Memory Information

Use the Memory Info diagnostic to see how much RAM and flash memory is available on the CK30. You can also see the

Flash Part ID.

To open the Memory Info diagnostic

• Go to Diagnostics > Hardware Diagnostics > Memory

Info.

Sample Screen

Network Connection Test

Use the Net Connect Test to test the network interface connection if you are using DHCP. The Net Connect Test searches for a DHCP server first. When the test finds a server, press Enter to send the Ping command. If you do not have

DHCP enabled, you need to enter the IP address of the host to ping and then press Enter. If you have DNS enabled, you can either enter the name of the host or an IP address.

The test sends the ping command four times and displays the results.

For help troubleshooting your network connection, see

“Problems With Wireless Connectivity” on page 130.

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To open the Net Connect Test diagnostic

• Go to Diagnostics > System Diagnostics > Net Connect

Test.

Sample Screen

Network Interface Information

Use the Net Interface Information diagnostic screen to view the

DHCP server IP address, the CK30 device address, and the

MAC address.

To open the Net Interface Info diagnostic

• Go to Diagnostics > System Diagnostics > Net Interface

Info.

Sample Screen

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Operating System Version

Use the OS Version diagnostic screen to view the operating system software version and whether you have the Standard or

Premium version loaded on the CK30.

To open the OS Version diagnostic

• Go to Diagnostics > Software Diagnostics > OS Version.

Sample Screen

Ping Utility

Use the Ping Utility to test the network interface connection. If you do not have DHCP enabled, you need to enter the IP address of the host to ping and then press Enter. If you have

DNS enabled, you can enter the host name or an IP address and then press Enter. The test sends the ping command four times and displays the results.

For help troubleshooting your network connection, see

“Problems With Wireless Connectivity” on page 130.

To open the Ping Utility diagnostic

• Go to Diagnostics > System Diagnostics > Ping Utility.

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Sample Screen

Radio Driver Version

Use the Radio Driver Version diagnostic screen to view the driver version of the wireless radio in your CK30.

To open the Radio Driver Version diagnostic

• Go to Diagnostics > Software Diagnostics > Radio Driver

Version.

Sample Screen

Radio Information

The radio information utility displays the radio signal quality being received by the CK30. You can use this diagnostic tool to perform a site survey and determine the best locations for placing access points.

To open the Radio Info diagnostic

• Go to Diagnostics > System Diagnostics > Radio Info.

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Sample Screen

RAM Monitor

Use the RAM Monitor to see a graphical representation of RAM usage. There are two columns in the RAM Monitor icon. The left column indicates the amount of storage available. The right column indicates the amount of program memory available. The fewer bars you have in either column the more memory you have left.

To open the RAM Monitor diagnostic

• Go to Diagnostics > System Diagnostics> RAM Monitor.

The RAM Monitor icon ( ) appears on the taskbar.

To close the RAM Monitor diagnostic

1 From the Start menu, tap Programs > Intermec Diagnostics

> System > RAM Monitor. A dialog box appears asking if you want to stop the RAM Monitor.

2 Press Enter.

Read CPU Registers

The Read CPU Registers diagnostic reads every register in the xscale processor chip and displays the values.

To open the Read CPU Registers diagnostic

• Go to Diagnostics > Hardware Diagnostics > Read CPU

Registers.

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Sample Screen

Security Information

Use the Security Information diagnostic to troubleshoot security authentication. The Security Information diagnostic displays security events as they occur on the CK30. This diagnostic works with both Microsoft and Funk security choices.

To open the Security Info diagnostic

• Go to Diagnostics > System Diagnostics > Security Info.

Sample Screen

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Sound Test

Chapter 5 — Running Diagnostics

Use the Sound Test to make sure the entire beeper volume range and beep frequency range are available and working correctly.

The Sound Test can also help you choose a beeper volume and frequency that you can hear in your working environment.

When you select the test, the CK30 sounds a series of beeps from the default beep through the entire range of quiet to loud beeps. After it sounds the beeper volume, it cycles through the beeps starting with low frequency up through the highest frequency supported.

To open the Sound Test diagnostic

• Go to Diagnostics > Hardware Diagnostics > Sound Test.

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Troubleshooting and

Maintaining the CK30

Use this chapter to solve problems you may encounter while using the CK30. You will also find information on booting the computer and routine maintenance.

If you have any problems using the CK30, look in this chapter to find a possible solution. This chapter consists of the following sections:

Sections

Calling Product Support

Problems While Operating the CK30

Problems While Configuring Security

Problems With Wireless Connectivity

Problems Transmitting Data Through the Serial Port

Problems While Scanning Bar Codes

Booting the CK30

Cleaning the Scanner Window and CK30 Screen

130

132

136

138

Page

124

125

127

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Troubleshooting the CK30

Use this chapter to troubleshoot some common problems you may experience with your CK30. If you cannot find the answer to your problem in the “Problems and Solutions” section, you may need to call Product Support.

Calling Product Support

To talk to an Intermec Product Support representative, call

1-800-755-5505.

Before you call Intermec Product Support, make sure you have the following information ready:

• Operating system version

• Configuration number

• If you are using security, know the type (Funk or Microsoft) and the full set of parameters

• Power management settings

• If you are using terminal emulation (TE), know the version and protocol

• If you are not using TE, know the language your custom application was written in and the tools you used to create it

You can find most of this information in Intermec Diagnostics or the Configuration Utility. Consult your application developer for information on your custom application.

To find your operating system version

1 From the System Main Menu, go to Diagnostics > Software

Diagnostics > OS Version.

2 Press Esc to exit.

To find your configuration number

1 From the System Main Menu, go to Diagnostics >

Hardware Diagnostics > HW Config Table.

2 Press Esc to exit.

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To open the Configuration Utility

• From the System Main Menu, select Configuration Utility.

Problems and Solutions

You can also use the CK30 diagnostics to help analyze and solve problems. For help, see Chapter 5, “Running Diagnostics,” on page 105.

If you send the CK30 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the keypad and other hardware features match the original configuration when repairing or replacing your computer.

Problems While Operating the CK30

Problem

You press I to turn on the CK30 and nothing happens.

The Battery light is on.

You scan a configuration command, such as Beeper

Volume, and you hear three low beeps.

You scan or enter an option for the Scanner Model configuration command and you hear three low beeps.

Solution

• Make sure the contrast is not set all the way to the darkest or lightest setting. Press B and then E repeatedly until you reach the desired contrast level.

If you have a CK30 with a color screen, make sure the backlight is on by pressing E .

•

Make sure you have a charged battery installed correctly. For help, see “Charging and Installing the

Battery” on page 6.

The battery may be discharged. Replace the battery with a spare charged battery, or charge the battery and try again.

The battery charge is low. You have a few minutes of power left. Immediately replace the battery with a spare charged battery, or charge the battery.

If you are working in the System Main Menu, you cannot scan configuration commands. Use the

Configuration Utility to change the CK30 configuration, or exit the system menu to scan configuration commands.

You may have scanned or entered a Scanner Model command that does not apply to the type of scanner that you have installed. Try scanning or entering the

Scanner Model command again and select an option for the type of device you are using.

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Problems While Operating the CK30 (continued)

Problem

A Windows dialog box covers the screen and you cannot close it.

The computer appears to be locked up and you cannot enter data.

You cannot type a character on the keypad or you can only type uppercase or lowercase letters.

The Backup Battery Very Low dialog box appears.

Solution

Enable the mouse pointer by pressing Alt and then b .

Center the dialog box, and then close it. For help, see page 18.

• (CK30 with an 802.11b/g radio only) Wait at least

10 seconds and try again. If the CK30 is still connecting to the Intermec Application Server or the host, it ignores any input from the keypad or scanner.

•

Press I to turn off the CK30 and then press I again to turn on the CK30.

Press and hold I for five seconds to warm boot the

CK30.

•

Perform a cold boot on the CK30. For help, see

“Cold Booting the CK30” on page 137.

Try reloading the firmware. For help, see

“Upgrading Your CK30” on page 101.

If the CK30 will not boot or reset, contact your local

Intermec service representative for help.

You may have accidentally locked a modifier key on the keypad. Check the CK30 status bar to see if it contains an icon with a locked symbol. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad” on page 8.

Click the X to close the dialog box. This dialog box continues to appear until the backup battery is fully charged. You must install a fully charged main battery or place the CK30 into a charger. The backup battery will fully charge in about 15 minutes.

Do not swap the main battery until this dialog box stops appearing.

If the Backup Battery Very Low dialog box continues to appear for more than 15 minutes, see the next entry in this table for help.

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Problems While Operating the CK30 (continued)

Problem

The Backup Battery Very Low dialog box continues to appear for more than 15 minutes.

You insert an SD card and cannot find the SDMMC Disk folder on the CK30. Or, you insert a bootable SD card and the CK30 is not booting from the card.

Solution

Make sure that the backup battery is charging. Follow the instructions in “Battery Information” on page 107.

If the Supercap Flag field on the battery information screen does not display Charging, you may need to send the CK30 to Intermec to replace the backup battery. For help, contact Product Support as described on page 124.

You may also insert a fully charged main battery into the CK30 and allow the backup battery to charge overnight. In the morning, if the main battery is in good condition and can run the CK30, cold boot the

CK30. The Backup Battery Very Low dialog box should not appear. If it does, contact Product Support.

The SD card may not be seated correctly. Push in on the SD card until you hear it unlatch and the card is ejected. Insert the SD card as described in Steps 3 and 4 of “Installing an SD Card” on page 29. If this does not solve the problem, try another SD card. .

Problems While Configuring Security

If you have trouble configuring the computer for security, check these problems and possible solutions.

Problems While Configuring Security

Problem

The CK30 indicates that it is authenticated, but it does not communicate with the host.

The message, “The server certificate has expired or your system date is incorrect” appears after you cold boot the CK30.

You are setting up multiple access points in a network, with different

SSIDs, and the connection fails.

Solution

Make sure that the CK30 IP address, host IP address, subnet mask, and default router are properly configured for your network.

The correct date and time on the CK30 are not always saved through a cold boot. You need to re-enter the date and time, and then save your changes.

The CK30 does not save WEP key values when you change the SSID. Re-enter the WEP key value after you change the SSID and save your changes. You should now be able to connect to the different access points.

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Problems While Configuring Security (continued)

Problem

The CK30 does not appear to be authenticating and a network connection icon does not appear on the taskbar.

A network connection icon appears in the taskbar, but it disappears.

You are using static WEP keys and you have a strong connection to the access point, but you cannot communicate with it.

Solution

•

The CK30 may not be communicating with your access point. Make sure the network name on the

CK30 is the same as the network name (SSID) of the access point that you are trying to communicate with. The default network name is “INTERMEC.”

The 802.1x security network may not be active.

Make sure that the server software is properly loaded and configured on the server PC. For help, see the documentation that shipped with your server software.

The CK30 may not be communicating with the access point that you want it to communicate with.

Make sure that the network name on the CK30 is the same as the network name of the access point that you are trying to communicate with. The default network name is “INTERMEC.”

The access point that you are trying to communicate with may not be communicating with the server.

Make sure your access point is turned on, properly configured, and has 802.1x security enabled.

Make sure your authentication server is active and that it can communicate with your access point. You can use the PING utility to determine communications. Go to Diagnostics > System

Diagnostics > Ping Utility.

Make sure that you are using the correct static WEP key. Sometimes you can see the strong signal strength and security enabled icon ( ) even though you have the WEP key set incorrectly.

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Problems While Configuring Security (continued)

Problem

The CK30 indicates that it is not authenticated.

Solution

Make sure that:

•

The User Name and Password parameters on your

CK30 match the user name and password on your authentication server. You may need to re-enter the password on both your CK30 and the authentication server.

On your authentication server, the user and group are allowed and the group policy is allowed to log in to the server. For help, see the documentation that shipped with your authentication server software.

The IP address and secret key for your access point must match the IP address and secret key on your authentication server. You may need to re-enter the

IP address and secret key on both your access point and authentication server.

Your authentication server is active and that it can communicate with your access point. You can use the PING utility to determine communications. Go to Diagnostics > System Diagnostics > Ping

Utility.

The authentication server software is running on the server PC.

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Problems With Wireless Connectivity

Problem

When you turn on the CK30 after it was suspended for a while (10-15 minutes or longer), it can no longer send or receive messages over the network.

The network connection icon is in the taskbar, but the host computer is not receiving any data from the

CK30.

The CK30 is connected to the

Intermec Application Server or host computer and you move to a new site to collect data. The network connection icon was visible but now the no network connection icon

( ) is visible.

Solution

The host may have deactivated or lost your current terminal emulation session. In a TCP/IP direct connect network, you need to turn off the

“Keep Alive” message (if possible) from the host so that the TCP session is maintained while a

CK30 is suspended.

In a UDP Plus network, there may be a problem with the connection between the Intermec

Application Server and the host computer. Check with your network administrator or see the user’s manual for the Intermec Application Server.

In a TCP/IP network, there may be a problem with the connection between the access point and the host computer. Check with your network administrator or use your access point user’s manual.

You may have gone out of range of an access point. Try moving closer to an access point or to a different location to re-establish communications. Once you are in range again, the network connection icon appears again. Any data you collected while out of range is transmitted over the network.

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Problems While Wireless Connectivity (continued)

Problem

The no network connection icon

( ) appears on the taskbar.The

CK30 is not communicating with the access point.

The network connection icon is in the taskbar, but you cannot establish a terminal emulation session with the host computer.

Solution

•

The CK30 is not connected to the access point. Make sure the access point is turned on and operating. You may also be using the

CK30 out of range of an access point. Try moving closer to an access point to re-establish communications.

Make sure the CK30 is configured correctly for your network. The radio parameters on the

CK30 must match the values set for all access points the CK30 may communicate with. For help, see “Configuring 802.11b/g Radio

Communications” on page 48.

If you have an 802.11b radio, the radio initialization process may have failed. Try resetting the CK30. See “Booting the CK30” on page 136.

If you have tried these possible solutions and the no network connection icon still appears, you may have a defective radio card. For help, contact your local Intermec service representative.

There may be a problem with the host computer, a problem with the connection between the

Intermec Application Server and the host computer, or a problem with the connection between the access point and the host computer.

Check with your network administrator to make sure the host is running and allowing users to login to the system.

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Chapter 6 — Troubleshooting and Maintaining the CK30

Problems Transmitting Data Through the Serial Port

If you are having problems sending or receiving data through the integrated serial port on the CK30, check these possible problems:

• Make sure the CK30 is connected to the PC, host computer, or RS-232 serial device using the appropriate cable adapter and null modem cable.

• If the CK30 is in a communications dock, make sure that the communications dock is connected to the serial device using the appropriate cable.

• You cannot use the decoded serial adapter or AA2 to connect to any device other than a decoded scanner. The CK30 autodetects the serial adapter or AA2, and the scanner software makes the COM port unavailable. Instead, use the AA3 to connect a device like a printer to the CK30. The AA3 requires an external power source.

For more information on using the serial port, see “Configuring

Serial Communications” on page 46.

Problems While Scanning Bar Codes

Problem

You cannot see a red beam of light from the scanner when you press the

Scan button and aim the scanner at a bar code label.

Solution

Make sure that you are using a supported scanner. For details, see “Attaching a Tethered

Scanner” on page 25 or “Attaching a Scanner to the Serial Port” on page 27.

If you are using a supported scanner, there are two possible problems:

• You may be too far away from the bar code label. Try moving closer to the bar code label and scan it again.

• You may be scanning the bar code label

“straight on.” Change the scanning angle and try again.

You can test the effective range of the scanner.

Move within 2 feet of a wall and test the scanner.

You need to be within the scanning range to scan bar code labels. For help scanning bar codes, see

“Scanning Bar Codes” on page 22.

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Chapter 6 — Troubleshooting and Maintaining the CK30

Problems While Scanning Bar Codes (continued)

Problem

When you release the Scan button or handle trigger, the Good Read light does not turn off.

You have an input device attached to the CK30 and it cannot read any bar codes.

The input device attached to the computer does not appear to work well or read bar code labels very quickly.

Your 1551E or 1553 scanner was working fine, but after changing the port setting you cannot change the configuration.

Solution

If the CK30 is configured for continuous/edge triggering, the Good Read light remains on. This is not a troubleshooting issue.

If the CK30 is configured for level triggering

(which is the default), the Good Read light should turn off. If the Good Read light remains on, there may be a problem with the scanner.

Press the Scan button or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec service representative.

You may not be using an input device that is supported with the CK30. Make sure you are using one of the supported input devices and that you have selected the correct scanner model using the Configuration Utility. See page 25 for a list of supported input devices.

Try setting the Scanner Model command to the specific input device you have attached. Check the bar code symbologies you have enabled on the

CK30. Enable only the symbologies that you are using.

The 1551E or 1553 scanner must be using the correct RS-232 settings to allow configuration from the Configuration Utility. Try disabling and then enabling the scanner port state.

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Chapter 6 — Troubleshooting and Maintaining the CK30

Problems While Scanning Bar Codes (continued)

Problem

Your 1551E or 1553 scanner stopped working after you activated energy saver mode or connected a cable.

Solution

You can enable energy saver mode only if the scanner is connected to the CK30 by an energy saving cable.

Follow these steps:

1 Disconnect the scanner from the CK30.

2 Find the Reset Factory Defaults bar code in the scanner documentation.

3 While pulling the trigger, hold the scanner over the Reset Factory Defaults bar code, and apply external power to the scanner. The scanner is reset to factory defaults.

4 Use Configuration Utility or Intermec Settings to disable energy saver mode on the CK30.

5 Use Configuration Utility or Intermec Settings to disable the port on the CK30.

6 Attach the scanner to the CK30.

7 Use Configuration Utility or Intermec Settings to enable the port.

8 Use the scanner to scan a bar code. The scanner should work now, but energy saver mode is disabled.

Continue with Steps 9 through 11 only if you want to use energy saver mode.

9 Install the correct energy saving cable. Use

P/N 3-606034-02 for the 10-pin scanner port, or use P/N 3-606032-03 for the serial port.

10 Use Configuration Utility or Intermec Settings to enable energy saver mode on the CK30.

11 Use the scanner to scan a bar code. Energy saver mode is enabled.

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Chapter 6 — Troubleshooting and Maintaining the CK30

Problems While Scanning Bar Codes (continued)

Problem

The scanner will not read the bar code label.

The scanner does not read the bar code labels quickly, or the scanning beam seems to be faint or obscured.

You scan a valid bar code label to enter data for your application. The data decoded by the scan module does not match the data encoded in the bar code label.

Solution

•

Make sure you aim the scanner beam so it crosses the entire bar code label in one pass.

The angle you are scanning the bar code label may not be working well, or you may be scanning the label “straight on.” Try scanning the bar code label again, but vary the scanning angle.

The bar code label print quality may be poor or unreadable. To check the quality of the bar code label, try scanning a bar code label that you know will scan. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.

Make sure the bar code symbology you are scanning is enabled. Use the Configuration

Utility to check the symbologies. On the

Symbologies Menu, each symbology that is enabled has a check mark ( 9 ) next to the name of the symbology. If your bar code symbology is disabled, enable it and then try scanning the bar code label again.

• Make sure that the application you are running on the computer is expecting input from a bar code. You may need to type this information instead of scanning it.

The scanner window may be dirty. Clean the window with a solution of ammonia and water.

Wipe dry. Do not allow abrasive material to touch the window.

•

The computer may have decoded the bar code label in a symbology other than the label’s actual symbology. Try scanning the bar code label again. Make sure you scan the entire label.

To operate the computer quickly and efficiently, you should enable only the bar code symbologies that you are going to scan.

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Chapter 6 — Troubleshooting and Maintaining the CK30

Problems While Scanning Bar Codes (continued)

Problem

You receive a message reading

“Scanner Communication Failure” when trying to connect a 1551E or

1553 decoded scanner.

The configuration settings in the

Configuration Utility do not match the settings on your 1551E or 1553.

You receive an error when changing the scanner model with a serial adapter attached.

Solution

Try these steps in order:

•

Make sure that you are using the correct cable

(P/N 3-606034-xx).

Try enabling the scanner port. Go to Data

Collection > Dock Tethered Scanner >

Enable Scanner Port.

Try upgrading the scanner firmware.

Select ASCII as the scanner model.

Try disabling and then enabling the scanner port state to synchronize the CK30 settings with the scanner.

Try these steps in order:

Check to make sure the serial adapter is attached to the CK30.

Disconnect and then reconnect the serial adapter to the CK30. The green Good Read light flashes to indicate that the software is auto-detecting the adapter and loading the software.

Warm boot the CK30.

Booting the CK30

You seldom need to warm or cold boot the CK30. The CK30 uses the configuration currently saved in flash memory during the boot process.

You need to boot the CK30 when an application is locked up and will not respond, when you upgrade the firmware, or when you reflash the computer. The next instructions explain how you warm and cold boot the CK30.

Warm Booting the CK30

If your charged CK30 does not resume after pressing I , or if the computer or an application is locked up, you may need to warm boot it.

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Chapter 6 — Troubleshooting and Maintaining the CK30

To warm boot the CK30

• Press and hold I for 5 seconds. The CK30 tells you it is performing a warm boot and the screen comes back up to the start screen.

Cold Booting the CK30

If the CK30 or application is locked up and does not respond to a warm boot, follow this procedure to perform a cold boot.

When you perform a cold boot, all data in your RAM storage is deleted. To make a backup copy of everything in your RAMbased storage system, see “Backing Up Your Files” on page 100.

To cold boot the CK30

1 Remove the battery.

2 Using a small pointed object (such as the end of a paper clip or pen), press the reset switch on the backside of the CK30.

CK30AA030

1000

Reset switch

Do not use force or a sharp object when pressing the reset switch. You may damage the reset switch.

3 Replace the battery.

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Chapter 6 — Troubleshooting and Maintaining the CK30

The battery light on the CK30 blinks three times and the CK30 starts the power on sequence.

Note: The correct date and time settings may not be saved through a cold boot. You may need to reset the time and date.

Cleaning the Scanner Window and CK30 Screen

To keep the computer in good working order, you may need to perform these minor maintenance tasks:

• Clean the scanner window.

• Clean the CK30 screen.

Clean the scanner window and CK30 screen as often as needed for the environment in which you are using the computer. To clean the CK30, use a solution of ammonia and water.

There are no user-serviceable parts inside the CK30.

Opening the unit will void the warranty and may cause damage to the internal components.

To clean the scanner window and computer screen

1 Press I to turn off the CK30.

2 Dip a clean towel or rag in the ammonia solution and wring out the excess. Wipe off the scanner window and screen. Do not allow any abrasive material to touch these surfaces.

3 Wipe dry.

138 CK30 Handheld Computer User’s Manual

Specifications

CK30 Handheld Computer User’s Manual 139

Appendix A — Specifications

Physical and Environmental Specifications

Use this section to locate technical information about the CK30 and its available features and options.

Physical Dimensions

Length: 20.3 cm (8.0 in)

Width:

Depth:

Weight:

8.9 cm (3.5 in)

5.5 cm (2.15 in) with standard case, 6.2 cm

(2.45 in) with wide case

476 g (16.8 oz)

Power Specifications

Backup: Super Cap supplies 10 minutes bridge time while replacing the main battery

Electrical Specifications

Models: CK30A, CK30B, CK30C

Electrical rating: x 7,4 to 12 VDC; 500 mA peak

Temperature and Humidity Specifications

Operating temperature: -10°C to 50°C (14°F to 122°F)

Operating humidity: 10 to 90% non-condensing

Storage temperature:

Storage humidity:

-20°C to 60°C (-4°F to 140°F)

0 to 95% relative humidity, non-condensing

Screen Specifications

• 160 x 160 pixels

• 7.9 cm (3.12 in) diagonal square active area

• Contrast: eight settings

• CK30A, CK30B: electroluminescent backlight with on/off control

• CK30C: LED backlight with high and low settings

140 CK30 Handheld Computer User’s Manual

Appendix A — Specifications

Keypad Options

• 42-key large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and

VT/ANSI TE overlays

• 50-key full alphanumeric keypad, available with programmable, international, 3270 TE/5250 TE, and

VT/ANSI TE overlays

• 52-key full alphanumeric keypad, available with programmable, international, 3270 TE/5250 TE, and

VT/ANSI TE overlays

Bar Code Symbologies

If you are using a tethered scanner or a scanner attached to the serial port, see your scanner manual for a list of supported bar code symbologies.

If you are using the EV10 linear imager, the CK30 supports these bar code symbologies:

• China Post • Matrix 2 of 5

• Codabar • Micro PDF417

• Codablock A

• Codablock F

• Code 11

• Code 2 of 5

• Code 39

•

MSI

PDF417

Plessey

RSS 14

RSS Limited

• Code 93

• Code 128

• EAN.UCC Composite

• Interleaved 2 of 5

• RSS Expanded

• Telepen

• TLC 39

• UPC/EAN

CK30 Handheld Computer User’s Manual 141

Appendix A — Specifications

EV10 1D Linear Imager Reading Distances

Reading distance on the 1D line

Symbology

Code 39

Bar Code Contents

R 0.125 MM

0.25

0.5

R1MM

UPC/EAN 120010010100

PDF417 10 mil

15 mil

Density

RESO 0.100 MM 0.1 mm/4 mil

Minimum

Distance

10.8 cm/4.3 in

Maximum

Distance

14 cm/5.5 in

0.125 mm/5 mil 10 cm/3.9 in 17 cm/6.7 in

0.25 mm/10 mil 6 cm/2.4 in 24 cm/9.4 in

0.5 mm/20 mil

1 mm/40 mil

4 cm/1.6 in

7.5 cm/3 in

31 cm/12.2 in

40 cm/15.7 in

0.33 mm/13 mil 5.2 cm/2 in 26 cm/10.2 in

0.254 mm/10 mil 10 cm/3.9 in 17 cm/6.7 in

0.381 mm/15 mil 8 cm/3.1 in 19 cm/7.5 in

142 CK30 Handheld Computer User’s Manual

Appendix A — Specifications

EV10 Minimum DIstances

CK30 Handheld Computer User’s Manual 143

Appendix A — Specifications

Accessories for the CK30

You can use these accessories (sold and ordered separately) with the CK30. To order accessories, contact your local Intermec sales representative.

851-082-xxx Power Supply

Provides power to all CK30 communication docks and chargers except for the AC3.

AA2 Serial Cable Adapter (P/N 236-069-xxx)

The AA2 serial cable adapter converts the CK30 serial connector to a DB 9 serial connector which includes power on pin 9.

AA3 Serial Cable Adapter (P/N 236-070-xxx)

The AA3 serial adapter is a 26-pin dual-row connector to DB-9 connector that connects directly to the bottom of the CK30.

This adapter does not include power on pin 9.

AB1G Battery (P/N 318-020-xxx)

Use the lithium-ion battery to provide main power to the computer.

AC1 4-Slot Battery Charger (P/N 852-904-xxx)

Use the AC1 to charge up to four AB1G batteries at a time. The battery charger is designed to sense when a battery is fully charged and not overcharge it, ensuring long and consistent battery life.

AC2 4-Bay Battery Charging Dock (P/N 852-905-xxx)

Use the AC2 to charge up to four AB1G batteries without having to remove them from the CK30. You can insert up to four CK30s with batteries installed making it easy to remember to charge your batteries overnight.

AC3 8-Slot Battery Charging Dock (P/N 852-906-xxx)

Use the AC3 to charge up to eight AB1G batteries without having to remove them from the CK30. This dock requires the

851-064-xxx power supply.

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Appendix A — Specifications

AD1 Communications Dock (P/N 225-709-xxx)

Use the AD1 to charge your AB1G battery and provide power to your CK30 while still having the ability to communicate via a serial, Ethernet, or USB port.

AD2 4-Bay Communications Dock (P/N 225-710-xxx)

Use the AD2 to hold up to four CK30s with a battery installed.

The AD2 dock charges the batteries, provides power to the computer, provides one Ethernet connector, and provides a serial port for each inserted CK30.

AG1 Protective Case

The protective case provides a clear vinyl covering to protect the screen and keypad area.

AG2 Protective Boot

The protective boot provides additional ruggedness for the

CK30.

CK30 and CK31 Handle (P/N 203-754-xxx)

The handle works with all models of the CK30 and CK31 and provides a convenient scanning trigger..

AL1 Holster and Belt

The holster and belt provide an easy way for you to carry the

CK30 while not using it. The holster and belt support either right or left-handed use and you can use it to carry a CK30 with or without a handle. You can only use this accessory with a

CK30 that has either the 1D linear imager or the 2D imager.

AL2 Handstrap

The removable and adjustable handstrap make it easy for you to hold and use the CK30 without tiring your hand.

AL3 Swiveling Belt Clip

Use the swiveling belt clip to store your CK30 while not in use.

Once you have attached the belt clip, it is easy to insert and remove the CK30 as necessary.

CK30 Handheld Computer User’s Manual 145

Appendix A — Specifications

AV1 Vehicle Cradle

Use the AV1 vehicle to attach your CK30 to a vehicle, such as a forklift. The vehicle cradle provides protection from vibrations that exceed the level the CK30 can withstand alone.

Decoded Serial Adapter (P/N 225-715-001)

The decoded serial adapter converts the 26-pin serial port on the

CK31 into a DB9 (9-pin) male serial connector that you can connect to a decoded scanner.

Undecoded Serial Adapter (P/N 225-714-001)

The undecoded serial adapter converts the 26-pin serial port on the CK31 into a DB9 (9-pin) male serial connector that you can connect to an undecoded scanner.

Typing Characters Not Printed on the Keypad

Each keypad uses hidden key sequences to access characters not printed on the keypad overlay. Use the next tables to understand how to access these hidden characters on the different keypads.

Typing Hidden Characters on the Standard Keypads

Type:

;

{

}

“

Press This Key Sequence on One of the Keypads:

42-Key 52-Key

C and then F9

C and then 6

C and then G

and then F6

and then F7

and then F11

C and then F12

C and then F3

C and then I

C and then K

C and then L

C and then N

C and then O

C and then P

C and then F4

C and then F8

C and then Q

C and then R

C and then F10

C and then Alpha

C and then S

C and then T

Not hidden

C and then Right Enter Not hidden

146 CK30 Handheld Computer User’s Manual

Appendix A — Specifications

Typing Hidden Characters on the International Keypads

To Press This Key Sequence on One of the Keypads:

Type: 42-Key 50-Key 52-Key

$ Not hidden Not hidden C and then

{ B and then a C and then S C

and then

} B and then b C and then T C

and then

B and then _

B and then `

Not hidden

]

[

C and then 9

C and then Tab

C and then Right

Enter

Not hidden

CK30 Handheld Computer User’s Manual 147

Appendix A — Specifications

Typing Hidden Characters on the 3270/5250 TE Keypads

To Press This Key Sequence on One of the Keypads:

Type: 42-Key 52-Key

C and then 6

B and then _

B and then `

Not hidden

]

[

C and then Alpha

C and then Tab

Not hidden

“

{

Not applicable

Not hidden

C and then G

C and then I

C and then K

C and then L

C and then N

}

B and then a

B and then b

Not applicable

Not hidden

key and then O

and then P

C and then Q

C and then R

C and then T

C and then Right Enter Not hidden

148 CK30 Handheld Computer User’s Manual

Appendix A — Specifications

Typing Hidden Characters on the VT/ANSI TE Keypads

Press This Key Sequence on One of the Keypads:

To Type: 42-Key 52-Key

` Not applicable

C and then 6

C and then G

C and then I

« Not applicable C and then K

‘ Not C and then L

{

}

B and then c

B and then d

and then N

key and then O

]

Not applicable

C and then 5

C and then Alpha

C and then P

C and then R

Not hidden

[

C and then Tab

B and then _

B and then `

Not hidden

, C and then Right Enter Not hidden

CK30 Handheld Computer User’s Manual 149

Appendix A — Specifications

Pin Assignments for the Serial Port

Use the following illustration and table to understand the pinouts on the 26-pin serial port of the CK30.

Pin 13 Pin 1

Pin 14 Pin 26

Identifying the Pins in the CK30 Serial Port

Pin Assignments for the Serial Port

Pin Signal Name

1 GND

I/O to

Terminal

2 VCC_EXT (5V) O

3 TXD

4 RTS

5 DTR

6 RXD

CTS

9 DSR

10 VIDEO

11 SOS I

12 TETH_SCAN I

Description

Ground

External 5V @ 500 mA maximum output

RS-232 RTS

RS-232 RXD

RS-232 DCD (ActiveSync wakeup)

RS-232 CTS

DBP from tethered undecoded scanner

Start of scan from tethered undecoded scanner

Active low input used to indicate an external scanner connection

150 CK30 Handheld Computer User’s Manual

Appendix A — Specifications

Pin Assignments for the Serial Port (continued)

Pin Signal Name

13 GND

14 GND

15 TRIGGER

16 LASEN

17 BEEP

18 GOODREAD

19 VBUS

20 UDC-

21 UDC+

22 TX+

23 TX-

24 RX+

25 RX-

26 GND

I/O

I/O to

Terminal

Description

Ground

Trigger input from tethered undecoded scanner

Laser enable output to tethered undecoded scanners

Beep output to tethered undecoded scanner

Good Read output to tethered undecoded scanners

USB Wake-up (5V power from USB host)

USB DATA – (Client)

USB DATA + (Client)

Ethernet TPETXP

Ethernet TPERXP

Ground

CK30 Handheld Computer User’s Manual 151

Appendix A — Specifications

152 CK30 Handheld Computer User’s Manual

Default Settings

CK30 Handheld Computer User’s Manual 153

Appendix B — Default Settings

Default Configuration Settings

Use the following tables to see the default configuration settings of the CK30. If you restore the CK30 to factory default settings, it will use these values. The tables are organized according to the options in the Configuration Utility. The options you see on your CK30 depend on which decode algorithm you have enabled. See the Intermec Computer Command Reference Manual for more information.

Default Scanner Configuration

Symbology Default Value

AustraliaPost Disabled

Aztec Disabled

BPO Disabled

Disabled Disabled

Codabar Disabled

Codablock

Code 11

Code 2 of 5

Code 39

Disabled

Enabled

Code 93

Code 128

Disabled

Enabled

DataMatrix Enabled

DutchPost Disabled

Disabled EAN.UCC

Composite

Interleaved 2 of 5 Disabled

JapanPost

Matrix 2 of 5

Maxicode

Micro PDF417

Disabled

MSI Disabled

PDF417 Enabled

154 CK30 Handheld Computer User’s Manual

Appendix B — Default Settings

Default Scanner Configuration (continued)

Symbology Default Value

Planet Disabled

Plessey Disabled

Postnet Disabled

QR Code Disabled

RSS Disabled

Telepen Disabled

TLC 39

UPC/EAN

Disabled

Enabled

Symbology Options

Preamble

Postamble

Global Symbology ID

Default Value

No characters (disabled)

Disable

Scanner Model

Depends on internal scanner option or tethered scanner

Default Value

Depends on internal scanner option or tethered scanner

Scanner Settings

Triggering Mode

Hardware Trigger

Turn Off After Good

Read

Default Value

Level

Enable

Enable/One-shot

Scanner Port Settings Default Value

Baud Rate 9600 bps

Data Bits 7 bits

Parity Even

Stop Bits 2 stop bit

CK30 Handheld Computer User’s Manual 155

Appendix B — Default Settings

Default Scanner Configuration (continued)

Imager Settings

1D Omni-directional Decode

Enable

Lighting Mode

Lighting Goal

Image Dimension

Aimer LED Duration

Sticky Aimer LED Duration

Default Value

Enable

Illum LED Priority

479

0 ms

Decode Security Settings

Consecutive Data Validation

Identical Consecutive Timeout

Different Consecutive Timeout

Default Value

300 ms

0 ms

Virtual Wedge Settings

Virtual Wedge Enable

Grid

Default Value

Enable

Null

Default Communications Configuration

Communication Settings

Device Name

Default Value

WindowsCE

802.11 Radio Settings

Security Choice

Funk Security

Channel

SSID

8021x

Default Value

Funk Security

Profile 1

Profile_1

Infrastructure

INTERMEC

Disabled (CAM)

None

156 CK30 Handheld Computer User’s Manual

Appendix B — Default Settings

Default Communications Configuration (continued)

802.11 Radio Settings

Funk Security (continued)

Association

Encryption

IP Settings

DHCP

DHCP Client Identifier

Default Value

Open

None

Null

Enabled

Null

0.0.0.0

Bluetooth Settings Default Value

Power On

Class of Device Unavailable

IBT 0.16

Radio Unavailable

Device Address Text string

PSK Settings

Protocol Selection

Remote Connection

Serial Port

Parity

Protocol

EOM1

EOM2

SOM

Default Value

TCP/IP

0.0.0.0

5555

0.0.0.0

5555

115200 bps

Even

7 bits

1 stop bit

None

Configurable

0x03

No characters

0x02

CK30 Handheld Computer User’s Manual 157

Appendix B — Default Settings

Default Communications Configuration (continued)

PSK Settings

Serial Port (continued)

LRC

Handshake

Default Value

Enabled without TMF

Disable

0x00 - Disable

UDP Plus Settings

UDP Plus Activate

Controller IP

Controller Port

Ack Delay Upper Limit

Ack Delay Lower Limit

Retries

Send Timer

Receive Timer

Default Value

Disable

0.0.0.0

5555

5000 ms

300 ms

20 s

45 s

Default Device Settings Configuration

Device Settings

Date and Time

Date

Time

Select Time Zone

Adjust for Daylight Time

Beeper Volume

Number of Good Read Beeps

Beeper Duration

Good Read Beep

Beeper Frequency

Good Read Beep

Default Value

January 1, 2015

Time of current update

GMT-8 Pacific US

Enable

Very high

One

80 ms

100 ms

150 ms

1950 Hz

512 Hz

1950 Hz

158 CK30 Handheld Computer User’s Manual

Appendix B — Default Settings

Default Device Settings Configuration (continued)

Device Settings Default Value

Display

Timeout 15 seconds

Max. Backlight Level Low

Backlight Level High

Backlight Level Low

Backlight on Good Read

High

Off

Depends on display type

Disable

Keypad

Adjust Beeper Volume

Task Manager (Alt-Tab)

Enable

Warm boot

Functionality

Auto Shutoff

Backup Files Location

3 minutes

Flash File System

Start Page

Use F1-F5 as URL Keys

Pass Function Keys to Browser

Set URL’s for Function Keys

\windows\itcbrowserCK30.htm

URL Shortcuts

Function Keys to HTML

N/A

Default ION Configuration

ION Configuration

Run ION Client

ION Server

ION List File

Default Value

Off

SSCK30.cab

CK30 Handheld Computer User’s Manual 159

Appendix B — Default Settings

160 CK30 Handheld Computer User’s Manual

Reprogrammable Keypad

CK30 Handheld Computer User’s Manual 161

Appendix C — Reprogrammable Keypad

Reprogramming the Keypad

You can use the reprogrammable keypad utility of the CK30 to:

• Change the functionality of keypad keys or key combinations

• Create keypad macros

Use this table to understand how to navigate through the reprogrammable keypad utility.

To Do This:

Accept changes and advance to next dialog box

Cancel a procedure

Move between fields

Move backward a field

Select or clear a radio button or check box

Move up or down selections within a box

Press This Key:

Enter

Esc

Tab

Shift Tab

Space

U or D

Changing the Functionality of Keypad Keys or Key Combinations

Use the reprogrammable keypad utility to change the functionality of keypad keys or key combinations. The reprogrammable keypad utility enables you to:

• Program any Unicode character to any key or modified key combination.

• Program any Virtual Key/Unicode character to any key or modified keystroke.

• Use any key as a function key such as backlight and contrast.

• Launch an application from a key or key combination.

• Remap hardware scan codes.

Note: The only key you cannot reprogram is the I key.

162 CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

Starting the Reprogrammable Keypad Utility

Before you can reprogram any key, you need to enable the reprogrammable keypad utility.

To enable the reprogrammable keypad utility

1 Open File Manager.

2 From the \Windows directory, select FilterKeysToggle.exe and press Enter.

3 From the dialog box, select Run and then press Enter. The

Key Program Feature dialog box appears.

4 Select Yes and press Enter.

5 Press Ctl Alt Shift U . The reprogrammable keypad utility appears.

Programming a Unicode Character

You can program any Unicode character to any key or modified key combination.

To program a Unicode character

1 Start the reprogrammable keypad utility.

2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

CK30 Handheld Computer User’s Manual 163

Appendix C — Reprogrammable Keypad

4 Select the modifier or function keys that you want to press before you access the key you are modifying. For example, if you want to press Shift to access the reprogrammed key, you select Shift. You do not need to select a modifier or function key.

5 Press Enter. The Key Response dialog box appears.

6 Select Unicode Character and press Enter. The Unicode dialog box appears.

164 CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

7 Select the Entry Mode for the Unicode character.

Entry

Mode

Literal

Hex

Decimal

Description

You enter the actual character that the key combination produces.

You enter a hex string. The hex string must be preceded by 0x. The range is from 0x0 to 0xFFFF.

You enter a decimal string. The range is from 0 to

65535.

8 Press Tab to select the Enter New Character text field.

9 Type the new character or string and press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage.

10 Select Yes or No and press Enter.

Programming a Virtual Key or Unicode Character

You can program any virtual key or Unicode character to any key or modified key combination.

To program a virtual key or Unicode character

1 Start the reprogrammable keypad utility.

2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

CK30 Handheld Computer User’s Manual 165

Appendix C — Reprogrammable Keypad

5 Press Enter. The Key Response dialog box appears.

6 Select Reprogram VKEY and press Enter. The Virtual Key

(Vkey) dialog box appears.

166

7 Select the Entry Mode for the Vkey character.

Entry

Mode

Hex

Decimal

Description

You enter a hex string. The hex string must be preceded by 0x. The range is from 0x0 to 0xFFFF.

You enter a decimal string. The range is from 0 to

65535.

8 Press Tab to select the Vkey text field.

CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

9 Type the Vkey string and press Tab to select the Unicode field.

10 Type the Unicode string and press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage.

11 Select Yes or No and press Enter.

Programming Any Key as a Function Key

You can program any key to work as a function key. You can choose for your function key to behave as:

• Scanner Trigger

• Backlight Key

• Contrast Key

• Volume Key

• Mouse Key Toggle

• Rotate Display

• Insert VKey

• LWIN VKey (Menu launch on CK30)

• Delete VKey

• Backtab VKey

• Pan Mode Toggle

• High Contrast Toggle (Accessibility changes to system colors)

• Contrast Lighter

• Contrast Darker

• Reprogram Key (key sequence to launch the reprogrammable keypad utility)

• Reprogram Key Delete (deletes the key sequence to launch the reprogrammable keypad utility)

• Record MACRO (record a new key sequence to launch the

Macro Utility)

• Delete MACRO (deletes the key sequence to launch the

Macro Utility)

CK30 Handheld Computer User’s Manual 167

Appendix C — Reprogrammable Keypad

To program any key as a function key

1 Start the reprogrammable keypad utility.

2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

5 Press Enter. The Key Response dialog box appears.

168

6 Select Keyboard Command and press Enter. The Keyboard

Command Select dialog box appears.

CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

7 Select the desired function from the list and press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage.

8 Select Yes or No and press Enter.

Launching an Application From a Key or Key Combination

You can program any key or key combination to launch an application.

To program a key or key combination to launch an application

1 Start the reprogrammable keypad utility.

2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

CK30 Handheld Computer User’s Manual 169

Appendix C — Reprogrammable Keypad

5 Press Enter. The Key Response dialog box appears.

6 Select Run Program and press Enter. The application dialog box appears.

170

7 In the Application to run text box, type the location of the application you want to launch or click Browse to locate the application.

8 (Optional) Enter any command line parameters you want to use.

9 Press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage.

10 Select Yes or No and press Enter.

CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

Remapping a Hardware Scan Code

You can remap the keys on the keypad to function the way you want them to function for your work environment. For example, you can remap the left Enter key to function as the right Enter key on a 52-key keypad. This remapping is useful for a lefthanded person. When you remap a key, it ignores the select modifiers dialog box.

To remap a key

1 Start the reprogrammable keypad utility.

2 Press the key you want to reprogram twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

4 Press Enter. The Key Response dialog box appears.

5 Select Modify Scan code and press Enter. The Press Key to

Translate dialog box appears.

CK30 Handheld Computer User’s Manual 171

Appendix C — Reprogrammable Keypad

6 Press the new key you want the scan code remapped to twice.

7 Press Enter. A dialog box appears asking if you want to commit your new entry to permanent storage.

8 Select Yes or No and press Enter.

Removing One or All Reprogramming Modifications

You can remove all reprogramming modifications you made or pick a specific modification to remove. Another way you can remove all modifications is by choosing to restore defaults. For help restoring defaults, see “Restoring Default Settings” on page

39.

To remove all reprogramming modifications

1 Press Ctl Alt Shift D . The Remove all keypad modifications dialog box appears.

172

2 Select Yes and press Enter. A dialog box appears asking if you want to remove the entry from permanent storage.

3 Select Yes or No and press Enter. You will hear a beep when your changes are successful.

CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

To remove one reprogramming modification

1 Press Ctl Alt Shift D . The Remove all keypad modifications dialog box appears.

2 Select No and press Enter. The next dialog box appears.

3 Press the key containing the modification you want to remove twice and press Enter. The select modifiers dialog box appears.

4 Select the modifiers that you have assigned to the key and press Enter. You will hear a beep when your changes are successful.

Finding the Registry Entries for Keypad Changes

The CK30 provides registry files for each keypad change you make. These files are located at:

\CK_FFS\KeypadMods\KeypadModxxxx.reg

Each modification has its own entry. To combine entries, copy all the keys into a single registry file and combine identical keys to contain the data from both files.

CK30 Handheld Computer User’s Manual 173

Appendix C — Reprogrammable Keypad

For example if one .reg file contains:

[HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD]

"ScancodeFilterArray"=hex:\

0a,00,00,00,04,00,00,00,00,00

And the other .reg contains:

[HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD]

"ScancodeFilterArray"=hex:\

11,00,01,00,03,00,00,00,00,00

"KeyFilterProcess0x111"="\Windows\cmd.exe"

"KeyFilterCmd0x111"="test"

Your combined reg file should look like this:

[HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD]

"ScancodeFilterArray"=hex:\

11,00,01,00,03,00,00,00,00,00,

0a,00,00,00,04,00,00,00,00,00

"KeyFilterProcess0x111"="\Windows\cmd.exe"

"KeyFilterCmd0x111"="test"

Creating Keypad Macros

A keypad macro is a sequence of keys mapped to a single key or key combination. Keep the following considerations in mind when programming with macros:

• You can only use one macro at a time.

• Do not use scan triggers in macros because they are timing dependent.

• Avoid using key sequences that launch applications because of timing issues.

• The best use of macros is as a tool for repetitive data entry.

Use this table to understand the macro icons that appear in the status bar.

Icon Description

You are recording a macro.

You are deleting the macro.

You are playing the macro.

174 CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

Starting the Keypad Macro Utility

Before you can record a macro, you need to enable the keypad macro utility.

To enable the keypad macro utility

1 Open File Manager.

2 From the \Windows directory, select FilterKeysToggle.exe and press Enter.

3 From the dialog box, select Run and then press Enter. The

Key Program Feature dialog box appears.

4 Select Yes and press Enter.

5 Press Ctl Alt Shift B . The keypad macro utility appears.

Recording a Keypad Macro

The best use of a macro is for entering repetitive data. However, you can also record a series of steps in a procedure.

To record a keypad macro

1 Start the keypad macro utility.

2 Press the key you want to activate the macro twice. The hexadecimal scan code for the key appears in both fields.

3 Press Enter. The select modifiers dialog box appears.

CK30 Handheld Computer User’s Manual 175

Appendix C — Reprogrammable Keypad

4 Select the modifier or function keys that you want to press before you activate the macro. For example, if you want to press Shift to activate the macro key, you select Shift. You do not need to select a modifier or function key.

5 Press Enter. The select timing dialog box appears.

6 Select Timed or Manual for Key Down Delay and Key Up

Delay. If you select Timed, the key response delay matches the timing of the key press. If you select Manual, you need to enter the time for the delay.

7 Press Enter. The macro entry dialog box appears.

176 CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

8 Select Yes to launch Pocket Word if you want to enter data for the macro. Select No to use the Shell for recording your macro.

9 Either enter data in Pocket Word or perform a process in the

Shell.

10 Press Ctl Alt Shift B to stop recording the macro. The reprogram key dialog box appears.

11 Select Yes to accept your macro. A dialog box appears asking if you want to commit your macro to permanent storage.

12 Select Yes or No and press Enter.

Removing All or One Keypad Macro

You can remove all macros or pick a specific macro to remove.

To remove all macros

1 Press Ctl Alt Shift C . The Remove all keypad macros dialog box appears.

2 Select Yes and press Enter. A dialog box appears asking if you want to remove the entry from permanent storage.

CK30 Handheld Computer User’s Manual 177

Appendix C — Reprogrammable Keypad

3 Select Yes or No and press Enter. You will hear a beep when your changes are successful.

To remove one macro

1 Press Ctl Alt Shift C . The Remove all keypad modifications dialog box appears.

2 Select No and press Enter. The next dialog box appears.

178

3 Press the key that activates the macro twice and press Enter.

The select modifiers dialog box appears.

4 Select the modifiers that you have assigned to the macro key and press Enter. You will hear a beep when your changes are successful.

Finding the Registry Entries for Keypad Macros

Registry files for each keypad macro are provided for you. These files are located at:

\CK_FFS\KeypadMods\KeypadModxxxx.reg

CK30 Handheld Computer User’s Manual

Appendix C — Reprogrammable Keypad

Each macro has its own entry. To combine entries, copy all the keys into a single registry file and combine identical keys to contain the data from both files.

For example if one .reg file contains:

[HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD]

"ScancodeFilterArray"=hex:\

08,00,0d,00,06,00,06,00,00,00

"KeyMacro0xd08"=hex:\

08,00,00,00,00,00,00,00,\

08,f0,00,00,7a,00,00,00,\

10,00,00,00,19,00,00,00,\

10,f0,00,00,01,00,00,00,\

18,00,00,00,19,00,00,00,\

18,f0,00,00,6e,00,00,00

And the other .reg contains:

[HKEY_LOCAL_MACINE\HARDWARE\DEVICEMAP\KEYBD]

"ScancodeFilterArray"=hex:\

0d,00,05,00,06,00,06,00,00,00

"KeyMacro0x50d"=hex:\

0a,00,00,00,00,00,00,00,\

0a,f0,00,00,a0,00,00,00,\

11,00,00,00,19,00,00,00,\

11,f0,00,00,6c,00,00,00,\

19,00,00,00,19,00,00,00,\

19,f0,00,00,6b,00,00,00

Your combined reg file should look like this:

"ScancodeFilterArray"=hex:\

08,00,0d,00,06,00,06,00,00,00,

0d,00,05,00,06,00,06,00,00,00

"KeyMacro0xd08"=hex:\

08,00,00,00,00,00,00,00,\

08,f0,00,00,7a,00,00,00,\

10,00,00,00,19,00,00,00,\

10,f0,00,00,01,00,00,00,\

18,00,00,00,19,00,00,00,\

18,f0,00,00,6e,00,00,00

"KeyMacro0x50d"=hex:\

0a,00,00,00,00,00,00,00,\

0a,f0,00,00,a0,00,00,00,\

11,00,00,00,19,00,00,00,\

11,f0,00,00,6c,00,00,00,\

19,00,00,00,19,00,00,00,\

19,f0,00,00,6b,00,00,00

CK30 Handheld Computer User’s Manual 179

Appendix C — Reprogrammable Keypad

180 CK30 Handheld Computer User’s Manual

Index

CK30 Handheld Computer User’s Manual 181

Index

Symbols and Numbers

C key. See green key

B key. See orange key

E key, illustrated, 9, 10, 11

M or N , changing contrast, 17

I key illustrated, 9, 10, 11 modifying functionality, 15 using, 14

128X wand, attaching, 25

1550, attaching scanner, 25

1551 or 1553 scanner attaching scanner, 25 energy saver mode, 26 troubleshooting, 134

1D linear imager default configuration, 156 reading distances, 142 scanning most symbologies, 23 scanning PDF417, 24

26-pin serial port assignments, 150

3270/5250 TE keypads, typing hidden characters, 148

42-key keypad

Alpha key, 13 illustrated, 9

4-bay battery charging dock, AC2 accessory, 144

4-bay communications dock, accessory,

145

4-slot battery charger, AC1 accessory, 144

50-key keypad, illustrated, 10

52-key keypad, illustrated, 11

802.11b/g radio communications, configuring, 48 default configuration, 156

802.1x security configuring

Funk security, 63

Microsoft security, 64 overview, 63 troubleshooting, 127–29

851-064-xxx power supply, 144

851-082-xxx power supply, described, 144

8-slot battery charging dock, AC3 accessory, 144

182

AA2 serial cable adapter accessory attaching, 28 described, 144

AA3 serial cable adapter accessory, described, 144

AB1G battery described, 144 using, 5

AC1 4-slot battery charger accessory, described, 144

AC2 4-bay battery charging dock accessory, described, 144

AC3 8-slot battery charging dock accessory, described, 144 access points, determining best locations,

118 accessing, System Main Menu, 92 accessories, described, 144

Active Directory, using to issue certificates,

ActiveSync installing and establishing a partnership,

84 using to copy and install files, 86 using to install applications, 83 using to upgrade operating system, 101

AD1 communications dock, described,

145

AD2 4-bay communications dock, described, 145

Admin mode entering, 98 exiting, 100

AG1 protective case, described, 145

AG2 protective boot, described, 145

AH1 handle. See CK30 and CK31 handle

AL1 holster and belt, described, 145

AL2 handstrap, described, 145

AL3 swiveling belt clip, described, 145

Alpha key, using on the 42-key keypad, 13

Antares, Trakker, applications, converting,

81 application closing, 97

CK30 Handheld Computer User’s Manual

application (continued) converting a Trakker Antares, 81 customizing how they load, 89 developing a web-based, 77 installing with ActiveSync, 83 with Avalanche, 88 with FTP server, 87 with SD card, 87 with SmartSystems Console, 88 launching automatically, 89 from a key or key combination, 169 loading on CK30, customizing, 89 managing, 96 properties, viewing, 98 running from File Manager, 93 from the Command Line, 94 switching between, 98 viewing all currently running, 96 properties, 98

ASCII, attaching scanner, 25 audio feedback. See beeps authentication, troubleshooting 802.1x security, 127–29 automatically launching your application,

AutoRun

AutoRun.dat file, 89

AutoRun.exe file, 89 customizing how applications load, 89 sample AutoRun.dat file, 90

AV1 vehicle cradle, described, 146

Avalanche, using to remotely manage the

CK30, 88

B backing up files, 100 backup battery

10 minutes to replace main battery, 5 described, 108 very low, 109, 126, 127

Backup Battery Very Low dialog box described, 109 troubleshooting, 126, 127

CK30 Handheld Computer User’s Manual

Index bar codes scanning most symbologies, 23 overview, 22

PDF417, 24 scanning to configure the CK30, 41 symbologies enabled by default, 22 supported, 141 troubleshooting, 132 battery

AB1G accessory, 144

Backup Battery Very Low dialog box,

109, 126, 127 blinking light or on solid, 5 charger

AC1 accessory, 144

AC2 accessory, 144

AC3 accessory, 144 charging times, 6 checking status, 8 installing, 7 light, illustrated, 20 low icon, understanding, 108 maximizing life, 7 status icons, 8 understanding voltage, 108 using, 5 when to swap, 108

Battery Information, diagnostics screen,

107

Battery light, illustrated, 20 beeper volume changing, 21 disabling keypad, 14 beeps testing, 121 understanding, 21 belt clip, AL3 swiveling, accessory, 145 blue light. See Intermec Ready-to-Work indicator

Bluetooth commands, described, 54 configuring, 53

Console, diagnostics tool, 109 default configuration, 157

183

Index

Bluetooth (continued) discovering devices, 53 settings, described, 54 wireless printing, configuring, 53 boot, protective, AG2, 145

Bootcode Version, diagnostic screen, 110 booting changing I key functionality, 15

CK30, 136 cold, 137 warm, 136

CAB file, using to install applications, 82 cables for serial adapters, 27 scanner, supported, 25 calling Product Support, 124 capitalizing characters, 13

Caps Lock, using, 13 card, SD cannot find SDMMC Disk folder, 127 how to access files, 83 inserting or removing, 29 troubleshooting, 127 using to install applications, 87 using to store applications, 83 will not boot from SD card, 127 certificates issued by Active Directory, 69 issued by third-party CA, 70 loading available methods, 69 correct date and time required, 69

Enroll Certificates application, 69

Import Root Cert and Import User

Cert applications, 70 multiple, 72 overview, 69 changing your password, 99 characters not printed on keypad, typing,

146 charging dock

AC1,4-slot, battery, 144

AC2,4-bay, battery, 144

AC3,8-slot, battery, 144 charging times, battery, 6

184

CK_FFS folder, using to store applications,

CK30

Command Reference Manual, described, xiii default configuration settings, 154, 158,

159 description, 2 model features, 3 troubleshooting, guide to, 123 upgrading the operating system, 101

CK30 and CK31 handle, described, 145 cleaning scanner window, 138 screen, 138 click and drag, with mouse pointer, 19 closing an application, 97 cold boot, 137 configuring I key to perform, 15 preserving files through, 100 color-coded keys, using, 12

COM port locked up, 132

Command Line, using to run an application, 94

Command Reference Manual, Intermec

Computer, described, xiii communications configuration menu option, 38 default configuration, 156 communications dock

AD1 accessory, 145

AD2 accessory, 145 configuration commands bar codes, scanning to configure, 41 definitions. See Intermec Computer

Command Reference Manual sending through the network, 42 troubleshooting, 125 configuration number finding, 112, 124 locating on the configuration label, 2

Configuration Utility exiting, 40 menu options, described, 38 menu structure, illustrated, 37 navigating within, 38

CK30 Handheld Computer User’s Manual

Configuration Utility (continued) opening, 36 configuration, default settings, 154 configuring

802.11b/g radio communications, 48

802.1x security

Funk security, 63

Microsoft security, 64 troubleshooting, 127–29

Bluetooth wireless printing, 53 default settings, 154

Ethernet communications, 51

LEAP security, 66

Microsoft security, 57 security, 55 serial communications, 46 static WEP security, 67

TCP/IP network parameters, 48

UDP Plus network parameters, 50

VPN, 73

WEP security

Funk security, 67

Microsoft security, 68

WPA security, 57 configuring the CK30 by scanning bar codes, 41 example, through the network, 45 parameters, 34 through the network, 42 using EasySet configuration labels, 41 using Setup Assistant, 35 using SmartSystems, 40 using the Configuration Utility, 36 contacting Intermec by phone, xii contrast changing, 17

Contrast Test, diagnostic screen, 110 converting a Trakker Antares application,

81 copy files to CK30 using ActiveSync, 86 using File Manager, 95 copyright information, xiv

CPU Monitor, diagnostics screen, 111

CPU Register, reading, 119

CK30 Handheld Computer User’s Manual

Index customizing how applications load on the

CK30, 89

Data Collection configuration menu option, 38 dcBrowser documentation, 4 decoded serial adapter attaching, 27 cables, 28 described, 146 default configuration restoring, 39 scanner, 154 settings, 154 deleting a file, 94 device IP address, viewing, 116 device settings default configuration, 159

Device Settings configuration menu option, 38 device settings, default configuration, 158

DHCP server IP address, viewing, 116 diagnostics

Battery Information, 107

Bluetooth Console, 109

Bootcode Version, 110

Contrast Test, 110

CPU Monitor, 111

Display Test, 112

Hardware Configuration Table, 112

Installed Fonts, 113

IVA Versions, 113

Keypad Test, 114

LED Test, 114

Memory Information, 115

Net Connect Test, 115, 117

Net Interface Information, 116

Operating System Version, 117

Radio Driver Version, 118

Radio Information, 118

RAM Monitor, 119

Read CPU Registers, 119

Security Information, 120

Sound Test, 121 using, 106 diagram, Configuration Utility, 37

185

Index dimensions, physical, 140 disabling security, 73

Display Test, diagnostics screen, 112 dock

AD1 communications, 145

AD2 4-bay communications, 145 downloading manuals from web, xiii

EasySet, using to print configuration bar codes, 41 electrical specifications, 140 energy saver mode requires special cable, 27 troubleshooting, 134 using, 26

Enroll Certificates application, using to load certificates, 69 environmental specifications, 140

Ethernet communications, configuring, 51 icons, defined, 16 network diagram, 52 exiting

Configuration Utility, 40

System Main Menu, 92

F factory default settings cannot restore, 5 restoring, 39 features, CK30, 3

File Manager opening, 93 using to copy a file, 95 using to delete a file, 94 using to run an application, 93 using to view file properties, 95 files backing up, 100 copying with File Manager, 95 deleting with File Manager, 94 managing, 93 viewing the properties, 95 flash file system, 82 fonts, viewing installed, 113

FTP server using to install applications, 87

186 using to upgrade operating system, 101 function keys programming any key to be, 167 using, 12

Funk security configuring

WEP security, 67

Funk security configuring

LEAP security, 66

WPA2-802.1x, 59

WPA2-PSK, 60

WPA-802.1x, 59

WPA-PSK, 60 configuring 802.1x, 63 selecting a profile, 56

Good Read light described, 20 illustrated, 20 troubleshooting, 133 green key, using, 12 gun. See CK30

H handle, accessory, 145 handstrap, AL2 accessory, 145

Hardware Configuration Table, diagnostics screen, 112

Hardware Diagnostics menu, 106 hardware scan code, remapping, 171 hidden characters, typing, 146 holster and belt, AL1 accessory, 145 host computer not receiving data, troubleshooting, 130 humidity, specifications, 140

I iBrowse described, 4 opening, 77 icons battery status, 8 understanding macro, 174 understanding screen, 16

IE Browser opening, 77

CK30 Handheld Computer User’s Manual

IE Browser (continued) programming function keys to go to a

URL, 80 programming function keys to use webbased application settings, 79 programming tips, 81 setting a start page, 79 setting URLs for function keys, 80 shortcut keys, 77 using Windows default function keys,

79 imager. See 1D linear imager

Import Root Cert application, using to load certificates, 70

Import Root Certificates, using to load certificates, 72

Import User Cert application, using to load certificates, 70

Import User Certificates, using to load certificates, 72 inserting, SD card, 29

Installed Fonts, diagnostics screen, 113 installing

ActiveSync, 84 applications

FTP server, 87 with ActiveSync, 83 with Avalanche, 88 with SD card, 87 with SmartSystems Console, 88 battery, 7 installing applications on CK31, 82

Intermec Computer Command Reference

Manual, xiii

Intermec Developer's Library (IDL), 76,

Intermec Ready-toWork indicator described, 21 illustrated, 20

Intermec resource kits, 76

Intermec SDK. See Intermec Developer’s

Library (IDL) international keypads typing hidden characters, 147 using, 8

CK30 Handheld Computer User’s Manual

Index

ION Client. See Intermec Computer

Command Reference Manual

ION Configuration menu option, 38

ION configuration, default settings, 159

IPSec, described, 73

IVA

IVA Versions, diagnostics screen, 113 version supported in this manual, 4

K key

B , illustrated, 9, 10, 11

C , illustrated, 9, 10, 11

E , illustrated, 9, 10, 11

I , illustrated, 9, 10, 11

M or N , changing contrast, 17

Scan button, illustrated, 9, 11 keypad

42-key, illustrated, 9

50-key, illustrated, 10

52-key, illustrated, 11 disabling or modifying key functions,

14 international, 8 keys, changing the functionality, 162 locating the changes registry files, 173 locating the keypad macro registry files,

178

M or N , changing contrast, 17 macro utility, enabling, 175 macro, recording, 175 macros, creating, 162, 174 options, 141 programming any key to work as a function key, 167 programming to launch an application,

169 remapping keys, 171 removing all reprogramming, 172 removing macros, 177 reprogramming, 162 reprogramming for Unicode characters,

163 reprogramming for virtual keys, 165 terminal emulation, 9 typing hidden characters, 146 using color-coded keys, 12

187

Index

Keypad Test, diagnostic screen, 114

L2TP, described, 73 launching an application automatically, 89 from a key or key combination, 169

Layer Two Tunneling Protocol (L2TP), 73

LEAP security configuring with Funk security, 66 not supported for Microsoft security, 66 overview, 66

LED Test, diagnostics screen, 114 lights status, 20, 21 testing, 114

Lightweight Extensible Authentication

Protocol. See LEAP loading applications, customizing, 89 loading certificates for security, 69

Lockdown mode entering, 98 exiting, 100 locking a key, 12

MAC address, viewing, 116 macros creating keypad, 162, 174 enabling the keypad utility, 175 recording, 175 removing, 177 stop recording, 177 understanding icons, 174 main menu accessing, 92 exiting, 92 managing applications using Task Manager, 96 files with File Manager, 93 manuals, downloading from the web, xiii maximizing battery life, 7 memory diagnostics, 115 storage, 82 viewing available RAM, 119 viewing available RAM and flash, 115

188

Memory Information, diagnostics screen,

115 menu structure, Configuration Utility, 37

Micro PDF417 bar codes, how to scan, 24

Microsoft security configuring

802.1x, 64

WPA-802.1x, 60

WPA-PSK, 62 selecting as your security choice, 57

Microsoft securityconfiguring

WEP security, 68 models, CK30, 3 mouse moving a window, 19 using, 18 moving a window, 19

N navigating in the Configuration Utility, 38

Net Connect Test, diagnostics screen, 115,

117

Net Interface Information, diagnostics screen, 116 network connection, testing, 115, 117 network protocols supported, 48 network, using to send configuration commands, 42

New operating system features, 4 no network connection icon, troubleshooting, 131

O operating system

Operating System Version, diagnostics screen, 117 version supported in this manual, 4 operating the CK30 humidity range, 140 temperature range, 140 troubleshooting, 125, 126, 127 options

CK30, 4 keypad, 141 orange key, using, 12

CK30 Handheld Computer User’s Manual

P parameters, configuring CK30, 34 passphrase setting for Funk WPA-PSK, 60 setting for Microsoft WPA-PSK, 62 password for System Main Menu changing, 99 removing, 100 setting, 99 patent information, xiii

PDF417 bar codes, how to scan, 24

Persistent Copy folder, backing up files,

100 physical dimensions, 140 specifications, 140 pin assignments, serial port, 150

Ping command, using to test network connection, 115, 117

Ping Utility, 117 pointer, mouse, 18 port, serial pin assignments, 150 scanner, attaching, 27

Power key. See I key power specifications, 140 power supply accessory, 144 controller utility, 118

PPTP, described, 73 printing, configuring Bluetooth wireless,

53 problems. See troubleshooting

Product Support, calling, 124 profile, selecting for Funk security, 56 programming guide, TE 2000 Terminal Emulation, 4 keys, 162 properties viewing applications, 98 viewing file, 95

Protected Extensible Authentication

Protocol (PEAP), described, 63 protective boot, AG2 accessory, 145 protective case, AG1 accessory, 145

PSK

CK30 Handheld Computer User’s Manual

Index default configuration, 157, 158 using to convert Trakker Antares applications, 81

R radio communications, configuring, 48 configuring 802.11b/g, 48 configuring Bluetooth, 53 default configuration, 157 signal, using to place access points, 118

Radio Driver Version, diagnostics screen,

118

Radio Information, diagnostics screen, 118

RAM Monitor, diagnostics screen, 119

Read CPU Registers, diagnostics screen,

119 reading distances, 1D linear imager, 142 recording macros starting, 175 stopping, 177 register, displaying values, 119 registry entries combining, 174, 179 registry files keypad changes, 173 keypad macros, 178 remapping keys, 171 remotely managing the CK30, using

Avalanche, 88 removing keypad macros, 177 password protection, 100 programming modifications from keys,

172

SD card, 31 repositioning a window, 19 reprogrammable keypad utility enabling, 163 navigating within, 162 reprogramming the keypad, 162 reset switch, 137

Restore Defaults configuration menu option, 38 restoring default settings, 39 restricting access to System Main Menu,

189

Index

RS-232 communications, configuring, 46

Run command, using to run an application, 93 running applications from File Manager,

S safety, icons, xi

Scan button illustrated, 9, 11 troubleshooting, 132 scan code, hardware, remapping, 171 scanner attaching a tethered, 25 default configuration settings, 155–56 energy saver mode, 26 list of supported devices and cables, 25 troubleshooting, 132 scanner trigger, programming any key to be, 167 scanner window, cleaning, 138 scanning

1D linear imager, 23 bar codes, 22 bar codes to configure the CK30, 41

PDF417 or Micro PDF417, 24 screen cleaning, 138

Contrast Test, diagnostic screen, 110 contrast, changing, 17 specifications, 140 understanding icons, 16 using, 15 screen icons, understanding, 16

SD card cannot find SDMMC Disk folder, 127 how to access files, 83 inserting or removing, 29 troubleshooting, 127 using to install applications, 87 using to store applications, 83 will not boot from SD card, 127

SDMMC Disk folder access to files on SD card, 83 cannot find after inserting SD card, 127 using to store applications, 83 security

190 certificates, overview, 69 configuring, 55

LEAP, 66

WEP

Funk security, 67

Microsoft security, 68

WPA, overview, 58

WPA2-802.1x, 59

WPA2-PSK, 60

WPA-802.1x, 59, 60

WPA-PSK

Funk security, 60

Microsoft security, 62 decode, default configuration, 156 disabling, 73 restricting access to System Main

Menu, 98

Security Information, diagnostics screen,

120 sending configuration commands through the network, 42 serial adapter attaching, 27 decoded, 146 undecoded, 146 serial cable adapter

AA2 accessory, 144

AA3 accessory, 144 serial communications configuring, 46 network diagram, 47 troubleshooting, 132 serial port pin assignments, 150 problems transmitting data through,

132 scanner, attaching, 27 setting a password, for System Main Menu,

99 settings, restoring default, 39

Setup Assistant, using to configure CK30,

35 site survey, using Radio Information to perform, 118

SmartSystems Console using to configure the CK30, 40

CK30 Handheld Computer User’s Manual

SmartSystems Console (continued) using to install applications, 88 using to upgrade the CK30, 103

SmartSystems Foundation, downloading,

SmartSystems Information configuration menu option, 38

SNTP, using to synchronize system time,

Software Diagnostics menu, 106 software version, viewing, 117, 124 sound test, 121 specifications electrical, 140 humidity, 140 power, 140 screen, 140 temperature, 140 start screen, 16 status bar, described, 15 beeps, 21 troubleshooting, 125 checking battery, 8 lights, understanding, 20 supercap. See backup battery support, contacting Intermec, xii, 124 switch, reset, 137 switching applications, 98 symbologies, bar code default, 22 supported, 141 synchronizing time on CK31, 45

System Diagnostics menu, 106

System Main Menu accessing, 92 changing the password, 99 exiting, 92 removing password, 100 setting a password to protect, 98 system power, information on, 118

Task Manager disabling from keypad, 14 using to close an application, 97 using to manage applications, 96

CK30 Handheld Computer User’s Manual

Index using to switch applications, 98 using to view all applications running,

96 using to view application properties, 98

TCP/IP network diagram, 49 network, configuring parameters, 48

TE 2000 connection status, 21

Terminal Emulation Programmer's

Guide, 4 telephone support, xii temperature, specifications, 140 terminal emulation keypad options, 9 keypads, typing hidden characters, 148 session, problems establishing, 131 terminal message format (TMF), 42 testing contrast, 110 display, 112 keypad, 114

LEDs, 114 network connection, 115, 117 sound, 121 tethered scanner, attaching, 25 third-party CA, using to issue certificates,

70 time server corporate network server, 46 default, 46 time, synchronizing with time server, 45

TKIP, using with WPA, 57

TMF field, defined, 43, 44

Trakker Antares application, converting,

81 transaction header, defined, 43 transaction ID, creating, 42

Transport Layer Security (TLS), described,

63 troubleshooting

1551 or 1553 scanner, 133, 134

Backup Battery Very Low dialog box,

126, 127 bar code symbologies, 135

COM port locked up, 132

191

Index troubleshooting (continued) configuring 802.1x security, 127–29 energy saver mode, 134 guide to finding solutions, 123 input device, 133 lost network connection after suspend,

130 operating the CK30, 125, 126, 127 preventive maintenance, 138 scanning bar codes, 132 serial communications, 132 wireless connectivity, 131 typing characters not printed on keypad,

146

UDP Plus default configuration, 158 network diagram, 50 network, configuring parameters, 50 undecoded serial adapter attaching, 27 cables, 28 described, 146 understanding screen icons, 16 status lights, 20

Unicode character program to any key or key combination,

163 selecting an entry mode, 165 upgrading operating system with an SD card, 101 operating system with SmartSystems

Console, 103 uppercase letters, typing, 13 user-defined lights, description, 20 using battery, 5

Caps Lock, 13 diagnostics, 106 green key, 12

I key, 14 mouse pointer, 18 orange key, 12 programmable lights, 20 screen, 15

192

V vehicle cradle, AV1 accessory, 146 version, finding operating system, 124 virtual key (Vkey) program to any key or key combination,

165 selecting an entry mode, 166 virtual private network. See VPN virtual wedge, default configuration, 156 voltages backup battery, 108 main battery, 108 volume, changing, 21

VPN configuring, 74 described, 73

VT/ANSI keypad, typing hidden characters, 149

W warm booting, 136 changing I function to cold booting,

15 problems using the I/O key, 5 warranty information, xi web-based application, developing, 77

WEP security configuring

Funk security, 67

Microsoft security, 68 overview, 67

What's new, 4

Wi-Fi certified information, 2

Protected Access (WPA), 57 window, repositioning, 19 wireless communications configuring, 48 printing, 53 troubleshooting, 129–31 work area of screen, 15

WPA security configuring, 57

Enterprise mode, defined, 58

PSK mode, defined, 58

WPA2 security

802.1x mode, defined, 58

CK30 Handheld Computer User’s Manual

WPA2 security (continued) overview, 58

PSK mode, defined, 58

WPA2-802.1x security, configuring with

Funk security, 59

WPA2-PSK security, configuring with

Funk security, 60

WPA-802.1x security, configuring

Funk security, 59

Microsoft security, 60

WPA-PSK security configuring

Funk security, 60

Microsoft security, 62 overview, 58

Index

CK30 Handheld Computer User’s Manual 193

Index

194 CK30 Handheld Computer User’s Manual

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CK30 Handheld Computer User's Manual

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P/N 073528-006

تبلیغات

User's Manual

CK30 Handheld

Computer

Document Change Record

Contents

Using the CK30 Handheld Computer

Configuring the CK30

Developing and Installing Applications

Managing the CK30

Running Diagnostics

Troubleshooting and Maintaining the CK30

Specifications

Default Settings

Reprogrammable Keypad

Index

Before You Begin

Safety Icons

Global Services and Support

Warranty Information

Web Support

Telephone Support

Who Should Read This Document?

Related Documents

Patent Information

Other Copyright Information

Using the CK30 Handheld

Computer

Introducing the CK30 Handheld Computer

What’s New?

Using the Battery

Charging and Installing the Battery

Maximizing Battery Life

Checking the Battery Status

Using the Keypad

The 42-Key Large Numeric and Function Keypad

The 50-Key Full Alphanumeric Keypad

The 52-Key Full Alphanumeric Keypad

Using the Color-Coded Keys

Capitalizing All Characters

Using the Alpha Key on the 42-Key Keypad

Using the Power (

) Key

Disabling or Modifying Keypad Functions

Using the Screen

Understanding the Screen Icons

Changing the Contrast

Using the Mouse Pointer

Repositioning a Window

Understanding the Status Lights

Understanding the Beeps

Scanning Bar Codes

Scanning With the EV10 1D Linear Imager

*INTERMEC*

Attaching a Tethered Scanner

Using Energy Saver Mode With Your 1551E or 1553 Scanner

Attaching a Scanner to the Serial Port

Installing an SD Card

Configuring the CK30

How to Configure the CK30 Parameters

Configuring the CK30 With the Setup Assistant

Configuring the CK30 With the Configuration Utility

Restoring Default Settings

Exiting the Configuration Utility

Configuring the CK30 With SmartSystems Console

Configuring the CK30 by Scanning Bar Codes

Configuring the CK30 Through the Network

Configuring the CK30 in a UDP Plus Network

Configuring the CK30 in a TCP/IP Direct Connect Network

Example

Synchronizing the CK30 System Time With a Time Server

Configuring the CK30 for Your Network

Configuring Serial Communications

Configuring 802.11b/g Radio Communications

Configuring the Network Parameters for a TCP/IP Network

Configuring the Network Parameters for a UDP Plus Network

Configuring Ethernet Communications on Older CK30s

Configuring Bluetooth Radio Communications

Configuring Security

Choosing Between Funk and Microsoft Security

Selecting a Profile for Funk Security

INTERMEC