HP (Hewlett-Packard) nx6300 Laptop Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nc6300 Notebook PC

HP Compaq nx6300 Notebook PC

Document Part Number: 415793-001

June 2006

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

© Copyright 2006 Hewlett-Packard Development Company, L.P.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Celeron, and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Compaq nc6300 Notebook PC

HP Compaq nx6300 Notebook PC

First Edition: June 2006

Document Part Number: 415793-001

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1

Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2

Selecting from the Security Menu . . . . . . . . . . . . . . 2–3

Selecting from the Diagnostics Menu . . . . . . . . . . . . 2–4

Selecting from the System Configuration Menu. . . . 2–5

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6

Maintenance and Service Guide iii

Contents

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2

3.3 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.4 Cable Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–23

3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–24

3.6 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–26

3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–29

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–5

5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–7

5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.7 External Memory Module . . . . . . . . . . . . . . . . . . . . 5–13

5.8 Mini Card WLAN Module . . . . . . . . . . . . . . . . . . . 5–16

5.9 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20

5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23

5.11 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.12 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30

5.13 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33

5.14 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–35

5.15 Internal Memory Module . . . . . . . . . . . . . . . . . . . 5–36

5.16 Mini Card WWAN Module . . . . . . . . . . . . . . . . . 5–38

5.17 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–40

5.18 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.19 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–46

5.20 Speaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.21 Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–54

5.22 Modem Module. . . . . . . . . . . . . . . . . . . . . . . . . . . 5–56

5.23 USB/Audio Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–59

5.24 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61

5.25 Serial Connector Module . . . . . . . . . . . . . . . . . . . 5–64

Maintenance and Service Guide v

Contents

6 Specifications

A Screw Listing

B Software Backup and Recovery

C Display Component Recycling

D Connector Pin Assignments

E Power Cord Set Requirements

Index

vi Maintenance and Service Guide

1

Product Description

The HP Compaq nc6300 Notebook PC and HP Compaq nx6300

Notebook PC offer advanced modularity, Intel® Core™ Duo,

Intel Core Solo, and Celeron® M processors, and extensive multimedia support.

HP Compaq nc6300 Notebook PC and

HP Compaq nx6300 Notebook PC

Maintenance and Service Guide 1–1

Product Description

1.1 Features

✎

Numerous references are made throughout this Maintenance and Service Guide to “full-featured” and “defeatured” units.

A computer model is considered to be full-featured if it has

4 Universal Serial Bus ports, an ExpressCard slot, and the following components:

■

■

■

■

■

■

■

Volume control buttons

Info Center button

Digital Media Slot

Serial port

Parallel port

S-Video-out jack

Docking connector

A computer model is considered to be defeatured if it has only

2 Universal Serial Bus ports and none of the components in the preceding list.

■

■

■

❏

❏

The following processors are available, varying by computer model:

❏ Intel Core Duo T2600 (2.16-GHz), T2500 (2.00-GHz),

T2400 (1.83-GHz), or T2300 (1.67-GHz) processor

Intel Core Solo T1300 (1.66-GHz) processor

Intel Celeron M 1.73-GHz, 1.60-GHz, or 1.46-GHz processor

The following displays are available, varying by computer model:

❏ 15.0-inch, SXGA+WVA, TFT (1400 × 1050) with over

16.8 million colors

❏ 15.0-inch or 14.1-inch, XGA, TFT (1280 × 800) with over 16.8 million colors

100-, 80-, 60-, and 40-GB high-capacity hard drive, varying by computer model

1–2 Maintenance and Service Guide


■

■

■

■

■

■

■

■

■

■

■

■

■

■

■

256-MB DDR2 synchronous DRAM (SDRAM) at 400 MHz and 533 MHz, expandable to 2.0 GB

Microsoft® Windows® XP Professional

Full-size Windows keyboard with embedded numeric keypad

Pointing stick (select computer models only) and TouchPad pointing devices

Integrated 10 Base-T/100 Base-TX Ethernet local area network (LAN) network interface card (NIC) with RJ-45 jack

Integrated high-speed 56K modem with RJ-11 jack

Integrated wireless support for Mini PCI IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) device

Integrated wireless support for Mini Card broadband wireless wide area network (WWAN) device

Support for one optional Type I, Type II, or Type III 32-bit

(CardBus) or 16-bit PC Card, varying by computer model

External 65-watt AC adapter with 3-wire power cord, varying by computer model

6-cell Li-Ion battery

Stereo speakers

Volume up, volume mute, and volume down buttons

Support for the following optical drives:

❏

❏

❏

❏

CD-ROM drive

DVD-ROM drive

DVD±RW and CD-RW Combo Drive

DVD/CD-RW Combo Drive

Connectors:

❏

❏

❏

Audio-out (headphone)

Audio-in (microphone)

Universal Serial Bus (USB) v. 2.0 (two to four, varying by computer model)

❏ Power



❏

❏

❏

❏

❏

❏

❏

❏

External monitor

RJ-11 (modem)

RJ-45 (network)

IEEE 1394

Accessory battery

Digital Media Slot (select computer models only)

S-Video-out (select computer models only)

Docking connector (select computer models only)

1.2 Resetting the Computer

If the computer you are servicing has an unknown password, follow the steps below to reset the password. These steps also clear CMOS.

✎

The following steps will not clear an unknown password if the stringent security option has been enabled in the BIOS. If stringent security is enabled, the system board must be replaced to reset an unknown password. Refer to

Section 5.24, “System

Board,” for more information on replacing the system board.

Before replacing the system board, perform the steps below to make sure stringent security has been properly enabled.

Enabling stringent security provides enhanced protection for the power-on password and administrator password and other forms of power-on authorization. Stringent security is enabled/disabled by accessing the Password Options menu in the Computer Setup utility.

Refer to Section 2.1, “Computer Setup,” for more

information.

1. Prepare the computer for disassembly (refer to

Section 5.3,

“Preparing the Computer for Disassembly,” for more

information).Remove the real-time clock (RTC) battery (refer to

Section 5.14, “RTC Battery,” for more information on

removing and replacing the RTC battery).



2. Wait approximately 5 minutes.

3. Replace the RTC battery and reassemble the computer.

4. Connect AC power to the computer. Do not reinsert any batteries at this time.

5. Turn on the computer.

All passwords and all CMOS settings have been cleared.

1.3 Power Management

■

■

■

■

■

■

■

■

The computer comes with power management features that extend battery operating time and conserve power. The computer supports the following power management features:

Standby

Hibernation

Setting customization by the user

Hotkeys for setting the level of performance

Battery calibration

Lid switch standby/resume

Power button

Advanced Configuration and Power Management (ACPM) compliance



1.4 External Components

The external components on the front of the computer are shown below and described in Table 1-1.

Front Components

Item

1

2

Component

Wireless light

Power light

Table 1-1

Front Components

Function

On: An integrated wireless device has been enabled.

■ Green: The computer is on.

■ Blinking: The computer is in standby.

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off or in hibernation.



5

6

7

Item

3

4

8

Table 1-1

Front Components (Continued)

Component

Battery light

Function

■ Amber: A battery is charging.

■ Green: A battery is close to full charge capacity.

■ Blinking amber: A battery that is the only available power source has reached a low-battery condition. When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly.

■ Off: If the computer is connected to an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not connected to an external power source, the light is turned off until the battery reaches a low-battery condition.

Drive light Blinking: The hard drive or optical drive is being accessed.

Stereo speakers (2)

Display release latch

Digital Media Slot

(select computer models only)

Digital Media Slot light


Produce system sound.

Opens the computer.

Supports 7 optional digital memory card formats: SD (Secure Digital) Memory Card,

MultiMediaCard, Memory Stick, Memory

Stick Pro, Memory Stick Duo (with adapter),

SmartMedia cards, and xD-Picture Card.

On: A digital memory card is being accessed.



The external components on the right side of the computer are shown below and described in Table 1-2.

Right-Side Components



3

4

Item

1

2

5

Component

USB ports (2; select computer models only)

1394 port

Table 1-2

Right-Side Components

RJ-11 (modem) jack

Optical drive

Serial port


Function

Connect USB 1.1- and 2.0-compliant devices to the computer using a standard

USB cable, or connect an optional External

MultiBay II to the computer. The MultiBay II must also be connected to an external power source.

Connects an optional 1394a device such as a scanner, digital camera, or digital camcorder.

Connects the modem cable.

Supports an optical disc. The type of optical drive varies by model.

Connects an optional serial device.



The external components on the left side of the computer are shown below and described in Table 1-3.

Left-Side Components



3

4

5

6

7

8

Item

1

2

Exhaust vent

Table 1-3

Left-Side Components

Component

RJ-45 (network) jack

External monitor port

Function

Connects an optional network cable.

Connects an optional VGA external monitor or projector.

Provides airflow to cool internal components.

USB ports (2)

Audio-out

(headphone) jack

Audio-in

(microphone) jack

PC Card slot

ExpressCard slot


Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.

Connect USB 1.1- and 2.0-compliant devices to the computer using a standard

USB cable, or connect an optional External

MultiBay II to the computer. The MultiBay II must also be connected to an external power source.

Connect optional headphones or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR.

Connects an optional monaural microphone.

Supports optional Type I, Type II, or

Type III 32-bit (CardBus) or 16-bit PC

Cards. Some computer models may be shipped with a smart card reader instead.

Supports optional ExpressCard/54 or

ExpressCard/34 cards.



The external components on the rear panel of the computer are shown below and described in Table 1-4.

Rear Panel Components



2

3

4

5

Item

1

Table 1-4

Rear Panel Components

Component

Security cable slot

Function

Attaches an optional security cable to the computer.

Battery bay

Power connector

Ä The security cable is designed to act as a deterrent, but may not prevent the computer from being mishandled or stolen.

Holds a battery.

Connects an AC adapter or an optional power adapter.

Connects an optional parallel device, such as an external diskette drive or a printer.

Parallel port


S-Video-out jack


Connects an optional S-Video device, such as a television, VCR, camcorder, projector, or video capture card.



The standard keyboard components of the computer are shown below and described in Table 1-5.

Standard Keyboard Components



6

7

Item

1

2

3

4

5

8

Table 1-5

Standard Keyboard Components

Component fn key caps lock key f1 to f12 keys (12) num lock key

Keypad keys (15)

Arrow keys

Windows applications key

Windows logo key

Function

Executes frequently used system functions when pressed in combination with a function key or the esc key.

Enables caps lock and turns on the caps lock light.

Perform system and application tasks.

When combined with the fn key, several keys and buttons perform additional tasks as hotkeys.

Enables numeric lock, turns on the embedded numeric keypad, and turns on the num lock light.

In Windows, can be used like the keys on an external numeric keypad.

Moves the cursor around the screen.

In Windows, displays a shortcut menu for items beneath the pointer.

In Windows, displays the Windows

Start menu.



The computer top components are shown below and described in

Table 1-6.

Top Components, Part 1

Item

1

Component

Power button

Table 1-6

Top Components, Part 1

Function

When the computer is:

■

Off, press to turn on the computer.

■ On, briefly press to initiate hibernation.

■ In standby, briefly press to resume from standby.

■ In hibernation, briefly press to restore from hibernation.

If the system has stopped responding and

Windows shutdown procedures cannot be used, press and hold for 5 seconds to turn off the computer.



3

4

5

6

7

8

Item

2

Info Center button


Wireless button

Table 1-6

Top Components, Part 1 (Continued)

Component

Display lid switch

Function

■ If the computer is closed while on, turns off the display.

■ If the computer is opened while in standby, turns on the computer

(resumes from standby).

Enables you to view a list of commonly used software solutions.

Turns the wireless functionality on or off, but does not create a wireless connection.

✎

To establish a wireless connection, a wireless network must already be set up.

Turns on Presentation mode.

Presentation mode button (select computer models only)

Volume mute button


Volume down button


Volume up button


Mutes or restores speaker volume.

Decreases speaker volume.

Increases speaker volume.



The computer top components are continued below and described in Table 1-7.

Top Components, Part 2



3

4

5

Item Component

1 Power light

2

6

7

8

Wireless light

Caps lock light

Num lock light

Microphone (select computer models only)

Pointing stick (select computer models only)

Left/right pointing stick buttons (select computer models only)

TouchPad

Table 1-7

Top Components, Part 2

Function

■ On: The computer is turned on.

■ Blinking: The computer is in standby,

■ Blinking rapidly: An AC adapter with a higher power rating should be connected.

■ Off: The computer is off.

On: An integrated wireless device has been turned on.

On: caps lock is on.

On: num lock or the numeric keypad is on.

Records sound.

Moves the pointer and selects or activates items on the screen.

Function like the left and right buttons on an external mouse.

9

10

11

Left/right TouchPad buttons

TouchPad scroll zone

Fingerprint reader


Moves the pointer and selects or activates items on the screen. Can be set to perform other mouse functions, such as scrolling, selecting, and double-clicking.

Function like the left and right buttons on an external mouse.

Scrolls up or down.

Allows a fingerprint logon to Windows instead of using a password.



The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Table 1-8

Item Component

1 Battery bay

2

3

4

Bottom Components

Function

Holds the battery.

Battery release latches (2) Releases the battery from the battery bay.

Docking connector (select computer models only)

Connects the computer to an optional docking device.

Accessory battery connector (select computer models only)

Connects an optional HP Ultra-Capacity

Battery or HP Extended Life Battery.



6

7

Table 1-8

Bottom Components (Continued)

Item Component Function

5 Memory module compartment

Mini Card compartment

Contains 2 memory slots that support replaceable memory modules. The number of preinstalled memory modules varies by computer model.

Holds an optional wireless LAN device.

Hard drive bay

Exhaust vents

Ä To prevent an unresponsive system and the display of a warning message, replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care through the Help and Support Center.

Holds the primary hard drive.

Provides airflow to cool internal components.

Ä To prevent overheating, do not obstruct vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or thick rugs or clothing, to block airflow.



1.5 Design Overview

This section presents a design overview of key parts and features

of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”

to identify replacement parts, and

Chapter 5, “Removal and

Replacement Procedures,” for disassembly steps.

The system board provides the following device connections:

■

■

■

■

■

■

■

■

Audio

Display

Hard drive

Intel Dual Core, Solo Core, and Celeron M processors

Keyboard and TouchPad

Memory module

Mini Card module

PC Card

Ä CAUTION: To properly ventilate the computer, allow at least a 7.6-cm

(3-inch) clearance on the left and right sides of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.


2

Troubleshooting

Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.

2.1 Computer Setup

Computer Setup is a system information and customization utility that can be used even when the operating system is not working or will not load. This utility includes settings that are not available in Windows.

Using Computer Setup

Information and settings in Computer Setup are accessed from the File, Security, Diagnostics, or System Configuration menus:

1. Turn on or restart the computer. Press f10 while the

F10 = ROM-Based Setup message is displayed in the lower-left corner of the screen.

❏ To change the language, use the cursor control keys to navigate to the System Configuration menu.

❏

❏

To view navigation information, press f1 .

To return to the Computer Setup menu, press esc .


Troubleshooting

2. Select the File , Security , Diagnostics , or

System Configuration menu.

3. To close Computer Setup and restart the computer:

❏ Select File > Save changes and exit , and then press enter .

– or –

❏ Select File press enter .

> Ignore changes and exit , and then

– or –

❏ Select File > Restore defaults , and then press enter .

4. When you are prompted to confirm your action, press f10 .

Selecting from the File Menu

Select

System Information

Table 2-1

File Menu

To Do This

■ View identification information about the computer, processor, memory and cache size, and system ROM.

■ View BIOS revision, keyboard controller version, and battery pack serial number information.



Selecting from the Security Menu

Table 2-2

Security Menu

Select

Setup Password

Power-On Password

Password Options

(Password options can be selected only when a power-on password has been set.)

DriveLock Passwords

To Do This

Enter, change, or delete an Setup password.

Enter, change, or delete a power-on password.

Enable/disable:

■ Stringent security.

■ Requirement of password on restart.

Smart Card Security

Enable/disable DriveLock; change a DriveLock user or master password.

✎

DriveLock Settings are accessible only when you enter Computer Setup by turning on (not restarting) the computer.

Enable/disable smart card power-on support.

✎

A setup password must be established to use this feature.

TPM Embedded Security

System IDs

Disk Sanitizer

Enable/disable:

■ Embedded security device state.

■ Power-on authentication support.

■ Automatic DriveLock support.

Establish:

■ Notebook asset tracking number.

■ Notebook ownership tags.

Establish fast, optimum, or custom settings for disk sanitizing.

*Not applicable to SuperDisk LS-120 drives.



Selecting from the Diagnostics Menu

Select

HDD Self-Test Options

Memory Check

Table 2-3

Diagnostics Menu

To Do This

Run a quick comprehensive self test on hard drives in the system that support the test features.

Run a quick comprehensive test on system memory on the following categories:

■ Walking 0s

■ Walking 1s

■ High Address line testing

■ Alternate Pattern testing



Selecting from the System Configuration

Menu

Select

Language

Boot Options

Device Configurations

Port Options

Table 2-4

System Configuration Menu

Built-In Device Options

To Do This

Change the Computer Setup language.

Enable/disable MultiBoot, which sets a startup sequence that can include most bootable devices and media in the system.

Enable/disable:

■ Swap Fn / Ctrl keys.

■ USB legacy support.

■ BIOS DMA data transfers.

■

Fan Always on while on AC Power.

■ Data Execution Prevention.

■ LAN Power save.

Enable/disable:

■ Embedded WLAN Device Radio.

■ Embedded Bluetooth Device Radio.

■ LAN/WLAN Switching.

■ Wake on LAN from Off.

Enable/disable:

■ USB Port.

■

1394 Port.

■ CardBus Slot.



2.2 Troubleshooting Flowcharts

Table 2-5

Troubleshooting Flowcharts Overview

2.13

2.14

2.15

2.16

2.17

2.18

2.19

2.20

2.7

2.8

2.9

2.10

2.11

2.12

Flowchart Description

2.1

2.2

2.3

“Flowchart 2.1—Initial Troubleshooting”

“Flowchart 2.2—No Power, Part 1”


2.4

2.5

2.6



“Flowchart 2.6—No Video, Part 1”

“Flowchart 2.7—No Video, Part 2”

“Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”

“Flowchart 2.9—No Operating System (OS) Loading”

“Flowchart 2.10—No OS Loading, Hard Drive, Part 1”



“Flowchart 2.13—No OS Loading, Diskette Drive”

“Flowchart 2.14—No OS Loading, Optical Drive”

“Flowchart 2.15—No Audio, Part 1”

“Flowchart 2.16—No Audio, Part 2”

“Flowchart 2.17—Nonfunctioning Device”

“Flowchart 2.18—Nonfunctioning Keyboard”

“Flowchart 2.19—Nonfunctioning Pointing Device”

“Flowchart 2.20—No Network/Modem Connection”



Flowchart 2.1—Initial Troubleshooting

Begin troubleshooting.

N

Is there power?

Y

Y

Beeps,

LEDs, or error messages?

N

Is there video?

(no boot)

N

Y

N

Is the OS loading?

Y

N

Is there sound?

Y

Go to

“Flowchart

2.2—No Power,

Part 1.”

Check

LED board, speaker connections.

N

All drives working?

Go to

“Flowchart

2.6—No Video,

Part 1.”

Y

Keyboard/ pointing device working?

N

Go to

“Flowchart

2.9—No Operating

System (OS)

Loading.”

Y

Connecting to network or modem?

N

Go to

“Flowchart

2.15—No Audio,

Part 1.”

Y

End

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Go to

“Flowchart

2.18—Nonfunctioning Keyboard”

or

“Flowchart

2.19—Nonfunctioning Pointing

Device.”

Go to

“Flowchart

2.20—No

Network/Modem

Connection.”



Flowchart 2.2—No Power, Part 1

No power

(power LED is off).

Remove from docking device

(if applicable).

N

Power up on battery power?

Y

N

Power up on AC power?

Y

N

Power up in docking device?

Y

Reset

power.*

Reset

power.*

Done

1. Reset the power cables in the docking device and at the AC outlet.

2. Be sure the AC power source is active.

3. Be sure that the power strip is working.

Y

Done

Power up in docking device?

N

Y

Y

Power up on battery power?

Power up on AC power?

N

N

Go to

“Flowchart

2.3—No Power,

Part 2.”

Go to

“Flowchart

2.4—No Power,

Part 3.”

*NOTES

1. On select computer models, there is a separate reset button.

2. On select computer models, the computer can be reset using the standby switch and either the lid switch or the main power switch.

Go to

“Flowchart

2.8—Nonfunctioning

Docking Device (if applicable).”



Continued from

“Flowchart

2.2—No Power,

Part 1.”

Visually check for debris in battery socket and clean if necessary.

Y

Power on?

N

Y

Check battery pack by recharging it, moving it to another computer,

N

Power on?

Done

Replace power supply

(if applicable).

N

Done Power on?

Go to

“Flowchart

2.4—No Power,

Part 3.”

Y

Done





Continued from

“Flowchart

2.3—No Power,

Part 2.”

Plug directly into AC outlet.

Y

Power LED on?

N

Reseat AC adapter in computer and at power source.

Y

Power on?

N

N

Power outlet active?

Y

Replace power cord.

Y

Power on?

N

Done

Done

Try different outlet.

Done

External

Internal or external AC adapter?

Internal

Go to

“Flowchart

2.5—No Power,

Part 4.”

N

Y

Replace external

AC adapter.

Power on?

Done



Continued from

“Flowchart

2.4—No Power,

Part 3.”

Open computer.

Loose or damaged parts?

Y

Reseat loose components and boards and replace damaged items.

N

Close computer and retest.

Y

Power on?

N

Replace the following items (if applicable). Check computer operation after each replacement:

1. Internal DC-DC converter*

2. Internal AC adapter

3. Processor board*

4. System board*

*NOTE: Replace these items as a set to prevent shorting out among components.

Done




Flowchart 2.6—No Video, Part 1

No video.

Stand-alone or docking device?

Docking Device

Go to

“Flowchart

2.7—No Video,

Part 2.”

Stand-alone

*NOTE: To change from internal to external display, use the hotkey combination.

Y

Internal or external display*?

External

Adjust brightness.

Internal

Adjust brightness.

A

N

Video OK?

Check for bent pins on cable.

Y

N

Video OK?

Done

Press lid switch to ensure operation.

Y

Done Video OK?

Done

N

Replace the following one at a time. Test after each replacement.

1. Cable between computer and computer display (if applicable)

2. Display

3. System board

N

Video OK?

Try another display.

Internal and external video OK?

N

Replace system board.

Y Y

Done Done



Flowchart 2.7—No Video, Part 2

Continued from

“Flowchart

2.6—No Video,

Part 1.”

Remove computer from docking device, if connected.

Adjust display brightness.

Check brightness of external monitor.

Y

N

Video OK?

N

Go to “A” in

“Flowchart

2.6—No Video,

Part 1.”

N

Video OK?

Y

Check that computer is properly seated in docking device, for bent pins on cable, and for monitor connection.

Y

Video OK?

Done

Try another external monitor.

Adjust external monitor display.

Internal and external video OK?

Y

N

Go to

“Flowchart


Docking Device (if applicable).”

Done

Done



Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Nonfunctioning docking device.

Reset power cord in docking device and power outlet.

Check voltage setting on docking device.

Reset monitor cable connector at docking device.

N

Docking device operating?

Y

Replace docking device.

Done

Reinstall computer into docking device.

N

Docking device operating?

Y

Test replacement docking device with new computer.

Done



Flowchart 2.9—No Operating System (OS)

Loading

No OS loading.*

Reset power cord in docking device and power outlet.

No OS loading from hard drive,

go to “Flowchart 2.10—No OS Loading,

Hard Drive, Part 1.”

No OS loading from diskette drive,

go to “Flowchart 2.13—No OS Loading,

Diskette Drive.”

No OS loading from CD-ROM or DVD-ROM

drive, go to “Flowchart 2.14—No OS

Loading, Optical Drive.”

No OS loading from network,

go to “Flowchart 2.20—No Network/Modem

Connection.”

*NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins.



Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

OS not loading from hard drive.

Nonsystem disk message?

Y

N

Reseat external hard drive.

Y

OS loading?

N

N

Boot from

CD?

Y

Y

Check the Setup utility for correct booting order.

Boot from hard drive?

N

Done

Go to

“Flowchart

2.11—No OS

Loading,


Done

N

Boot from diskette?

Y

Y

Change boot priority through the Setup Utility and reboot.

N


Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Go to

“Flowchart


Device.”




Part 2

Continued from

“Flowchart

2.10—No OS

Loading,


N

CD or diskette in drive?

Y

1. Replace hard drive.

2. Replace system board.

Reseat hard drive.

Hard drive accessible?

Y

Done

N

Remove diskette and reboot.

Run FDISK.


Y

N

Y

Boot from diskette drive?

N

N

Hard drive accessible?

Y

Go to

“Flowchart

2.12—No OS

Loading,


Done

Go to

“Flowchart

2.13—No OS

Loading,

Diskette Drive.”

Done

Y

Y

Hard drive partitioned?

N

Hard drive formatted?

N

Y

Computer booted?

N

Go to

“Flowchart

2.12—No OS

Loading,


Create partition, and then format hard drive to bootable

C:\ prompt.

Format hard drive and bring to a bootable

C:\ prompt.

Load OS using

Operating System disc (if applicable).




Part 3

Y

Continued from

“Flowchart

2.11—No OS

Loading,


N

System files on hard drive?

Virus on hard drive?

Y

N

Clean virus.

N

Install OS and reboot.

OS loading from hard drive?

Y

Done

Y

Run SCANDISK and check for bad sectors.

Diagnostics on diskette?

Replace hard drive.

N

N

Can bad sectors be fixed?

Replace hard drive.

Run diagnostics and follow recommendations.

Y

N

Fix bad sectors.


Replace hard drive.

Y

Done



Flowchart 2.13—No OS Loading, Diskette Drive

Y

OS not loading from diskette drive.

Reseat diskette drive.

OS loading?

Done

N

Nonsystem disk message?

Y

N

N

Boot from another device?

Y

Y

Diskette drive enabled in the Setup

Utility?

N

Is diskette drive boot order correct?

Y

N

N

Bootable diskette in drive?

Install bootable diskette and reboot computer.

Y

Go to

“Flowchart

2.17—Nonfunctioning Device.”

Enable drive and cold boot computer.

N

Check diskette for system files.

Try different diskette.

Y

Nonsystem disk error?

1. Replace diskette drive.


Y

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,” for

instructions.

N

OS loading?

Done

Change boot priority using the Setup Utility.

Go to

“Flowchart


Device.”



Flowchart 2.14—No OS Loading, Optical Drive

Y N

No OS loading from

CD-ROM or

DVD-ROM drive.

N

Disc in drive?

Y

Bootable disc in drive?

Install bootable disc and reboot computer.

Install bootable disc.

Try another bootable disc.

N

Boots from

CD or DVD?

Y

Reseat drive.

Done

Y

Boots from

CD or DVD?

N

Y

Booting from another device?

N

Y

Booting order correct?

N

Done

Go to

“Flowchart


Device.”

Reset the computer.

Refer to

Section 1.2,

“Resetting the

Computer,”

for instructions.

Go to

“Flowchart


Device.”

Correct boot order using the Setup Utility.



Flowchart 2.15—No Audio, Part 1

Y

No audio.

Turn up audio internally or externally.

Audio?

N

Done

N

Computer in docking device

(if applicable)?

Y

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Undock

Y

Internal audio?

Replace the docking device.

Go to

“Flowchart


Device.”

N

Audio?

Y

N

Go to

“Flowchart

2.16—No Audio,

Part 2.”

Done



Flowchart 2.16—No Audio, Part 2

Continued from

“Flowchart

2.15—No Audio,

Part 1.”

Audio driver in OS configured?

N

Reload audio drivers.

Y

Correct drivers for application?

N

Load drivers and set configuration in OS.

Y

Connect to external speaker.

Y

Audio?

N

Replace audio board and speaker connections in computer

(if applicable).

Audio?

Y

N

1. Replace internal speakers.

2. Replace audio board (if applicable).


Done


Flowchart 2.17—Nonfunctioning Device

Nonfunctioning device.


Reseat device.

Clear

CMOS.

Y

Reattach device.

Close computer, plug in power, and reboot.

N

Device boots properly?

Unplug the nonfunctioning device from the computer and inspect cables and plugs for bent or broken pins or other damage.

N

Any physical device detected?

Y

Replace hard drive.

Fix or replace broken item.

Go to

“Flowchart

2.9—No

Operating System

(OS) Loading.”

Replace NIC.

If integrated NIC, replace system board.

Y

Device boots properly?

N

Done

Replace diskette drive.

Done



Flowchart 2.18—Nonfunctioning Keyboard

Keyboard not operating properly.

Y

Connect computer to good external keyboard.

External device works?

N

Reseat internal keyboard connector

(if applicable).

N

OK?

Y


Replace internal keyboard or cable.

Y

Done OK?

N


Done



Flowchart 2.19—Nonfunctioning Pointing

Device

Pointing device not operating properly.

Y

Connect computer to good external pointing device.

External device works?

N

Reseat internal pointing device connector

(if applicable).

N

OK?

Y

Done


N

Replace internal pointing device or cable.

Y

OK?


Done



Flowchart 2.20—No Network/Modem

Connection

No network or modem connection.

Network or modem jack active?

N

Y

Y

Digital line?

N

Y

NIC/modem configured in OS?

N

Disconnect all power from the computer and open.

Replace jack or have jack activated.

Connect to nondigital line.

Reload drivers and reconfigure.

N

OK?

Replace the

NIC/modem

(if applicable).

Y

Done

Y

Reseat NIC/modem

(if applicable).

OK?

Done

N



3

Illustrated Parts Catalog

This chapter provides an illustrated parts breakdown and a reference for spare part numbers.

3.1 Serial Number Location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

Serial Number Location


Illustrated Parts Catalog

3.2 Computer Major Components

3–2

Computer Major Components

Maintenance and Service Guide


Table 3-1

Spare Parts: Computer Major Components

Item Description

1

Spare Part

Number

Display assemblies for use with computer models with WWAN

(include wireless antenna transceivers and cables)

15.0-inch, SXGA+WVA, TFT

15.0-inch, XGA, TFT, with BrightView

430967-001

430966-001

2

Display assemblies for use with computer models without WWAN

(include wireless antenna transceivers and cables)



15.0-inch XGA, TFT

14.1-inch XGA, TFT

413679-001

413678-001

413677-001

413676-001

Switch covers (include LED board and LED board cable)

For use with full-featured computer models

For use with defeatured computer models

413688-001

413687-001



3–4




Table 3-1

Spare Parts: Computer Major Components (Continued)


3 Keyboards

Spare Part

Number

For use with computer models with TouchPad and fingerprint reader

Belgium

Brazil

The Czech

Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

Latin America

416039-A41

416039-201

416039-221

416039-081

416039-021

416039-051

416039-121

416039-041

416039-151

416039-211

416039-DD1

416039-BB1

416039-061

416039-291

416039-AD1

416039-161

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

The United

Kingdom

The United

States

416039-091

416039-131

416039-251

416039-171

416039-231

416039-BA1

416039-071

416039-B71

416039-111

416039-AB1

416039-281

416039-141

416039-031

416039-001



3–6




Table 3-1


4

5


3 Keyboards (Continued)

Spare Part

Number

For use with computer models with pointing stick and fingerprint reader

Belgium

Brazil

The Czech

Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

Latin America

416038-A41

416038-201

416038-221

416038-081

416038-021

416038-051

416038-121

416038-041

416038-151

416038-211

416038-DD1

416038-BB1

416038-061

416038-291

416038-AD1

416038-161

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

The United

Kingdom

The United

States

Pointing stick board (not illustrated, includes pointing stick cable)

416038-091

416038-131

416038-251

416038-171

416038-231

416038-BA1

416038-071

416038-B71

416038-111

416038-AB1

416038-281

416038-141

416038-031

416038-001

413692-001

Fan

Heat sink (includes thermal paste)

Thermal Grease Kit (not illustrated)

413696-001

379799-001

413706-001



3–8




Table 3-1


Spare Part

Number Item Description

6 Processors (include thermal paste)

Intel Core Duo T2600 (2.16-GHz) processor




Intel Core Duo T2300E (1.67-GHz) processor


7

Intel Celeron M 1.73-GHz processor



Top covers (include TouchPad)

For use with full-featured computer models with pointing stick and fingerprint reader

For use with full-featured computer models with

TouchPad and fingerprint reader


TouchPad but without fingerprint reader


Fingerprint reader board (not illustrated; includes fingerprint reader board cable)

413686-001

413685-001

413684-001

413683-001

430687-001

413682-001

413896-001

413681-001

413680-001

413673-001

413674-001

413675-001

413672-001

413695-001



3–10




Table 3-1


10

11

12

8a

8b

8c

8d


Plastics Kit

9

Spare Part

Number

413704-001

Includes:

RTC battery

Microphone

Memory/Mini Card module cover (includes 1 captive screw)

Hard drive cover (includes 2 captive screws)

Not illustrated:

Computer feet (6)

PC Card slot space savers (2)

Modem module 399441-001

13

Mini Card WWAN module

Speaker

USB/audio board (includes USB/audio board cable)

System boards

399440-001

413697-001

413693-001

14


Bluetooth and fingerprint reader


TouchPad

For use with full-featured computer models with fingerprint reader


WWAN

For use with defeatured computer models “GM”

For use with defeatured computer models “GML”

Base enclosures



416165-001

413669-001

413670-001

413671-001

413667-001

413668-001

413689-001

413690-001



3–12




Table 3-1


Spare Part


15 Mini Card modules

802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as most of the world 1 (MOW 1).

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as most of the world 2 (MOW 2).

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

407575-001

Paraguay

Saudi Arabia

Taiwan

The United

States

Vietnam

407575-002

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



3–14




Table 3-1


Spare Part


15 Mini Card modules (continued)

802.11a/b/g Intel WLAN module for use in the countries listed below. These countries are categorized as the rest of the world ROW.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11a/b/g Intel WLAN module for use in Japan.

802.11b/g GL WLAN module for use in the following countries:

Israel

Jordan

Kuwait

Thailand

United Arab

Emirates

407575-003

Uruguay

Venezuela

407575-291

409280-004

Ukraine



3–16




Table 3-1


Spare Part



802.11a/b/g LJ WLAN module for use in the United

States and Canada.

802.11a/b/g LJ WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

802.11a/b/g LJ WLAN module for use in Japan.

407254-001

407254-002

407254-291

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



3–18




Table 3-1


Spare Part



802.11a/b/g HS WLAN module for use in the

United States and Canada.

802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

407253-001

407253-002

16

The

Netherlan ds

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407253-291

413694-001

17

802.11a/b/g HS WLAN module for use in Japan.

Serial connector module (includes serial connector board cable)

Memory modules

PC2-5300

1024-MB

512-MB

256-MB

414046-001

414045-001

414044-001

PC2-4200

1024-MB

512-MB

256-MB

414042-001

414041-001

414040-001



3–20




Table 3-1



18 Optical drives (include bezel and optical drive bracket)

Spare Part

Number

19

20

21

24X Max CD-ROM drive

8X Max DVD-ROM drive

4X Max DVD±RW and CD-RW Combo Drive


24X Max DVD/CD-RW Combo Drive

Batteries

6-cell, 4.8-Ah

6-cell, 4.0-Ah

Bluetooth® module (includes Bluetooth module cable)

Hard drives (include frame)

413698-001

413699-001

413700-001

413702-001

413701-101

372772-001

393652-001

398393-001

7200-rpm

60-GB 413854-001

5400-rpm

100-GB

80-GB

60-GB

40-GB

413853-001

413852-001

413851-001

413850-001



3.3 Plastics Kit

Table 3-2

Plastics Kit

Spare Part Number Information

4

5

2

3

6

7


1

Plastics Kit

Includes:

Memory/Mini Card module cover (includes 1 captive screw)

Spare Part

Number

413704-001

Hard drive cover (includes 2 captive screws)

RTC battery

Computer feet (6)

ExpressCard slot space saver

PC Card slot space saver

Microphone


3.4 Cable Kit


Table 3-3

Cable Kit


4

5

2

3


1

Cable Kit

Includes:

TouchPad cable

Modem cable

USB/audio board cable

Serial connector module cable

Bluetooth cable

Spare Part

Number

413703-001



3.5 Mass Storage Devices



Table 3-4

Mass Storage Devices



1 Hard drives (include frame)

7200-rpm, 60-GB 413854-001 5400-rpm, 100-GB

5400-rpm, 80-GB

5400-rpm, 60-GB

5400-rpm, 40-GB

2 Optical drives (include bezel)






Spare Part

Number

413853-001

413852-001

413851-001

413850-001

413698-001

413699-001

413700-001

413702-001

413701-101



3.6 Miscellaneous (Not Illustrated)

Table 3-5

Miscellaneous (Not Illustrated)

Spare Part Information

Description

8-cell travel battery

65-watt AC adapter

External MultiBay II

External MultiBay II power cable and stand

HP Docking Station

HP Docking Station 120 W AC adapter

Spare Part

Number

367456-001

239704-001

366143-001

366144-001

413267-001

391174-001

HP Docking Station Miscellaneous Plastics Kit 380089-001

MultiBay 8X DVD-ROM Drive (for use in External MultiBay

II and HP Docking Station)

373314-001

373315-001 MultiBay 24X DVD/CD-RW Combo Drive (for use in

External MultiBay II and HP Docking Station)

DVD±RW and CD-RW Double-Layer Combo Drive (for use in External MultiBay II and HP Docking Station)

Nylon carrying case

375557-001

325815-002



Table 3-5


Spare Part Information (Continued)

Spare Part

Number Description

Power cords

For use in:

Australia

Belgium, Europe, Finland, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Brazil

Canada, French Canada, Latin America, Taiwan, and the United States

Denmark

Hong Kong and the United Kingdom

Israel

Italy

Japan

Korea

Sweden

246959-011

246959-021

246959-201

246959-001

246959-081

246959-031

246959-BB1

246959-061

246959-291

246959-AD1

246959-AG1



Table 3-5


Spare Part Information (Continued)

Description

Spare Part

Number

Screw Kit (includes the following screws; refer to

Appendix A, “Screw Listing,” for more information on

specifications and usage)

■ Hex socket HM5.0×9.0 screw lock

■ Phillips PM2.5×13.0 spring-loaded screw

■ Phillips PM2.5×4.0 shoulder screw

■ Phillips PM2.5×4.0 screw

■ Phillips PM2.0×8.0 shoulder screw


413705-001





■ Torx8 T8M2.0×9.0 screw





3.7 Sequential Part Number Listing

Table 3-6

Sequential Part Number Listing

Spare Part


239704-001 65-watt AC adapter

246959-001 Power cord for use in Canada, French Canada, Latin America,

Taiwan, and the United States

246959-011 Power cord for use in Australia

246959-021 Power cord for use in Belgium, Europe, Finland, Germany,

Greece, the Netherlands, Norway, Portugal, Spain, and

Sweden

246959-031 Power cord for use in Hong Kong and the United Kingdom

246959-061 Power cord for use in Italy

246959-081 Power cord for use in Denmark

246959-201 Power cord for use in Brazil

246959-291 Power cord for use in Japan

246959-AD1 Power cord for use in Korea

246959-AG1 Power cord for use in Sweden

246959-BB1 Power cord for use in Israel

325815-002 Nylon carrying case

366143-001 External MultiBay II

366144-001 External MultiBay II power cable and stand

367456-001 8-cell travel battery

372772-001 6-cell, 4.8-Ah battery

373314-001 MultiBay 8X DVD-ROM Drive (for use in External MultiBay II and HP Docking Station)



Table 3-6

Sequential Part Number Listing (Continued)

Spare Part


373315-001 MultiBay 24X DVD/CD-RW Combo Drive (for use in External

MultiBay II and HP Docking Station)

375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in

External MultiBay II and HP Docking Station)

379799-001 Heat sink (includes thermal paste)

380089-001 HP Docking Station Miscellaneous Plastics Kit

391174-001 HP Docking Station 120 W AC adapter

393652-001 6-cell, 4.0-Ah battery

398393-001 Bluetooth module (includes Bluetooth module cable)

399440-001 Mini Card WWAN module

399441-001 Modem module

407254-001 802.11a/b/g LJ WLAN Mini Card module for use in the

United States and Canada.



Table 3-6


Spare Part


407254-002 802.11a/b/g LJ WLAN Mini Card module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The

Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

407254-291 802.11a/b/g LJ WLAN Mini Card module for use in Japan.

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



Table 3-6


Spare Part


407575-001 802.11a/b/g Intel WLAN Mini Card module for use in the

MOW 1 countries listed below.

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

Saudi Arabia

Taiwan

The United

States

Vietnam

407575-002 802.11a/b/g Intel WLAN Mini Card module for use in the

MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman

Islands

Columbia

Croatia

Cyprus

Czech

Republic

Denmark

Egypt

El Salvador

Estonia

Finland

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The

Philippines

Poland

Portugal

Romania

Russia

Serbia and

Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

The

Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan



Table 3-6


Spare Part


407575-003 802.11a/b/g Intel WLAN Mini Card module for use in the ROW countries listed below.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

Uruguay

Venezuela

407575-291 802.11a/b/g Intel WLAN Mini Card module for use in Japan.

409280-004 802.11b/g GL WLAN Mini Card module for use in the countries listed below.

Israel

Jordan

Kuwait

Thailand

United Arab

Emirates

Ukraine

413267-001 HP Docking Station

413667-001 System board for use with defeatured computer models “GM”

413668-001 System board or use with defeatured computer models “GML”

413669-001 System board for use with full-featured computer models with

TouchPad

413670-001 System board for use with full-featured computer models with fingerprint reader


Mini Card WWAN module

413672-001 Top cover for use with defeatured computer models (includes

TouchPad)

413673-001 Top cover for use with full-featured computer models with pointing stick and fingerprint reader (includes TouchPad)

413674-001 Top cover for use with full-featured computer models with

TouchPad and fingerprint reader (includes TouchPad)

413675-001 Top cover for use with full-featured computer models with

TouchPad but without fingerprint reader (includes TouchPad)



Table 3-6


Spare Part


413676-001 14.1-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables)

413677-001 15.0-inch XGA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables)

413678-001 15.0-inch, XGA, TFT with BrightView display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables)

413679-001 15.0-inch, SXGA+WVA, TFT display assembly for use with computer models without WWAN (include wireless antenna transceivers and cables)

413680-001 Intel Celeron M 1.46-GHz processor (includes thermal paste)


413682-001 Intel Core Solo T1300 (1.66-GHz) processor (includes thermal paste)

413683-001 Intel Core Duo T2300 (1.67-GHz) processor (includes thermal paste)




413687-001 Switch cover for use with defeatured computer models

(includes LED board and LED board cable)

413688-001 Switch cover for use with full-featured computer models

(includes LED board and LED board cable)



Table 3-6


Spare Part


413689-001 Base enclosure for use with full-featured computer models

413690-001 Base enclosure for use with defeatured computer models

413692-001 Pointing stick board (includes pointing stick cable)

413693-001 USB/audio board (includes USB/audio board cable)

413694-001 Serial connector module (includes serial connector board cable)

413695-001 Fingerprint reader board (includes fingerprint reader board cable)

413696-001 Fan

413697-001 Speaker

413698-001 24X Max CD-ROM drive

413699-001 8X Max DVD-ROM drive

413700-001 4X Max DVD±RW and CD-RW Combo Drive

413701-001 24X Max DVD/CD-RW Combo Drive

413702-001 8X Max DVD±RW and CD-RW Combo Drive

413703-001 Cable Kit

413704-001 Plastics Kit

413706-001 Thermal Grease Kit

413850-001 5400-rpm, 40-GB hard drive (includes frame)







Table 3-6


Spare Part



414040-001 PC2-4200, 256-MB memory module






416038-001 Keyboard for use with computer models with pointing stick and fingerprint reader in the United States

416038-021 Keyboard for use with computer models with pointing stick and fingerprint reader in Europe

416038-031 Keyboard for use with computer models with pointing stick and fingerprint reader in the United Kingdom

416038-041 Keyboard for use with computer models with pointing stick and fingerprint reader in Germany

416038-051 Keyboard for use with computer models with pointing stick and fingerprint reader in France

416038-061 Keyboard for use with computer models with pointing stick and fingerprint reader in Italy

416038-071 Keyboard for use with computer models with pointing stick and fingerprint reader in Spain

416038-081 Keyboard for use with computer models with pointing stick and fingerprint reader in Denmark

416038-091 Keyboard for use with computer models with pointing stick and fingerprint reader in Norway



Table 3-6


Spare Part


416038-111 Keyboard for use with computer models with pointing stick and fingerprint reader in Switzerland

416038-121 Keyboard for use with computer models with pointing stick and fingerprint reader in French Canada

416038-131 Keyboard for use with computer models with pointing stick and fingerprint reader in Portugal

416038-141 Keyboard for use with computer models with pointing stick and fingerprint reader in Turkey

416038-151 Keyboard for use with computer models with pointing stick and fingerprint reader in Greece

416038-161 Keyboard for use with computer models with pointing stick and fingerprint reader in Latin America

416038-171 Keyboard for use with computer models with pointing stick and fingerprint reader in Saudi Arabia

416038-201 Keyboard for use with computer models with pointing stick and fingerprint reader in Brazil

416038-211 Keyboard for use with computer models with pointing stick and fingerprint reader in Hungary

416038-221 Keyboard for use with computer models with pointing stick and fingerprint reader in the Czech Republic

416038-231 Keyboard for use with computer models with pointing stick and fingerprint reader in Slovakia

416038-251 Keyboard for use with computer models with pointing stick and fingerprint reader in Russia

416038-281 Keyboard for use with computer models with pointing stick and fingerprint reader in Thailand

416038-291 Keyboard for use with computer models with pointing stick and fingerprint reader in Japan



Table 3-6


Spare Part


416038-A41 Keyboard for use with computer models with pointing stick and fingerprint reader in Belgium

416038-AB1 Keyboard for use with computer models with pointing stick and fingerprint reader in Taiwan

416038-AD1 Keyboard for use with computer models with pointing stick and fingerprint reader in Korea

416038-BA1 Keyboard for use with computer models with pointing stick and fingerprint reader in Slovenia

416038-B71 Keyboard for use with computer models with pointing stick and fingerprint reader in Sweden

416038-DD1 Keyboard for use with computer models with pointing stick and fingerprint reader in Israel

416039-001 Keyboard for use with computer models with TouchPad and fingerprint reader in the United States

416039-021 Keyboard for use with computer models with TouchPad and fingerprint reader in Europe

416039-031 Keyboard for use with computer models with TouchPad and fingerprint reader in the United Kingdom

416039-041 Keyboard for use with computer models with TouchPad and fingerprint reader in Germany

416039-051 Keyboard for use with computer models with TouchPad and fingerprint reader in France

416039-061 Keyboard for use with computer models with TouchPad and fingerprint reader in Italy

416039-071 Keyboard for use with computer models with TouchPad and fingerprint reader in Spain

416039-081 Keyboard for use with computer models with TouchPad and fingerprint reader in Denmark



Table 3-6


Spare Part


416039-091 Keyboard for use with computer models with TouchPad and fingerprint reader in Norway

416039-111 Keyboard for use with computer models with TouchPad and fingerprint reader in Switzerland

416039-121 Keyboard for use with computer models with TouchPad and fingerprint reader in French Canada

416039-131 Keyboard for use with computer models with TouchPad and fingerprint reader in Portugal

416039-141 Keyboard for use with computer models with TouchPad and fingerprint reader in Turkey

416039-151 Keyboard for use with computer models with TouchPad and fingerprint reader in Greece

416039-161 Keyboard for use with computer models with TouchPad and fingerprint reader in Latin America

416039-171 Keyboard for use with computer models with TouchPad and fingerprint reader in Saudi Arabia

416039-201 Keyboard for use with computer models with TouchPad and fingerprint reader in Brazil

416039-211 Keyboard for use with computer models with TouchPad and fingerprint reader in Hungary

416039-221 Keyboard for use with computer models with TouchPad and fingerprint reader in the Czech Republic

416039-231 Keyboard for use with computer models with TouchPad and fingerprint reader in Slovakia

416039-251 Keyboard for use with computer models with TouchPad and fingerprint reader in Russia

416039-281 Keyboard for use with computer models with TouchPad and fingerprint reader in Thailand



Table 3-6


Spare Part


416039-291 Keyboard for use with computer models with TouchPad and fingerprint reader in Japan

416039-A41 Keyboard for use with computer models with TouchPad and fingerprint reader in Belgium

416039-AB1 Keyboard for use with computer models with TouchPad and fingerprint reader in Taiwan

416039-AD1 Keyboard for use with computer models with TouchPad and fingerprint reader in Korea

416039-BA1 Keyboard for use with computer models with TouchPad and fingerprint reader in Slovenia

416039-B71 Keyboard for use with computer models with TouchPad and fingerprint reader in Sweden

416039-DD1 Keyboard for use with computer models with TouchPad and fingerprint reader in Israel


Bluetooth and fingerprint reader

430687-001 Intel Core Duo T2300E (1.67-GHz) processor (includes thermal paste)

430966-001 15.0-inch XGA, TFT display assembly for use with computer models with WWAN (include wireless antenna transceivers and cables)

430967-001 15.0-inch, SXGA+WVA, TFT display assembly for use with computer models with WWAN (include wireless antenna transceivers and cables)


4

Removal and Replacement

Preliminaries

This chapter provides essential information for proper and safe removal and replacement service.

4.1 Tools Required

You will need the following tools to complete the removal and replacement procedures:

■

■

■

■

■

Magnetic screwdriver

Phillips P0 screwdriver

Torx8 screwdriver

5.0-mm socket for system board screwlocks

Flat-bladed screwdriver


Removal and Replacement Preliminaries

4.2 Service Considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

✎

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

Plastic Parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts.

Apply pressure only at the points designated in the maintenance instructions.

Cables and Connectors

Ä CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process.

Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage.

Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.



4.3 Preventing Damage to

Removable Drives

■

■

■

■

Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe the following precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

■

■

■

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

■

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE: Handle With Care.”



4.4 Preventing Electrostatic Damage

Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

A sudden discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.

Often the spark is neither felt nor heard, but damage occurs.

An electronic device exposed to electrostatic discharge might not be affected at all and can work perfectly throughout a normal cycle. Or the device might function normally for a while, then degrade in the internal layers, reducing its life expectancy.



4.5 Packaging and Transporting

Precautions

Use the following grounding precautions when packaging and transporting equipment:

■

■

To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes.

Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep electrostatic-sensitive parts in their containers until the parts arrive at static-free workstations.

■

■

■

Place items on a grounded surface before removing items from their containers.

Always be properly grounded when touching a sensitive component or assembly.

Store reusable electrostatic-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.



4.6 Workstation Precautions

■

■

Use the following grounding precautions at workstations:

■ Cover the workstation with approved static-shielding material

(refer to Table 4-2, “Static-Shielding Materials”

).

■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle electrostatic-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

Turn off power and input signals before inserting or removing connectors or test equipment.

4.7 Grounding Equipment and

Methods

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.



■ When standing, use foot straps and a grounded floor mat.

Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

■

■

■

■

■

■

Other grounding equipment recommended for use in preventing electrostatic damage includes:

■

■

■

■

■

Antistatic tape

Antistatic smocks, aprons, and sleeve protectors

Conductive bins and other assembly or soldering aids

Nonconductive foam

Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

Field service kits

Static awareness labels

Material-handling packages

Nonconductive plastic bags, tubes, or boxes

Metal tote boxes

Electrostatic voltage levels and protective materials



Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities.

Table 4-1

Typical Electrostatic Voltage Levels

Event

Walking across carpet

Walking across vinyl floor

Motions of bench worker

Removing DIPS from plastic tube

Removing DIPS from vinyl tray

Removing DIPS from Styrofoam

Removing bubble pack from PCB

10%

35,000 V

12,000 V

Relative Humidity

40%

15,000 V

5,000 V

55%

7,500 V

3,000 V

6,000 V

2,000 V

11,500 V

14,500 V

26,500 V

800 V

700 V

4,000 V

5,000 V

20,000 V

Packing PCBs in foam-lined box 21,000 V

✎

A product can be degraded by as little as 700 V.

11,000 V

400 V

400 V

2,000 V

3,500 V

7,000 V

5,000 V

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats.

Table 4-2

Material

Antistatic plastic

Carbon-loaded plastic

Metallized laminate

Static-Shielding Materials

Use Voltage Protection Level

Bags

Floor mats

Floor mats

1,500 V

7,500 V

5,000 V


5

Removal and Replacement

Procedures

This chapter provides removal and replacement procedures.

There are as many as 58 screws and screw locks, in 11 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Refer to

Appendix A, “Screw Listing,”

for detailed information on screw and screw lock sizes, locations, and usage.


Removal and Replacement Procedures

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location



5.2 Disassembly Sequence Chart

Use the chart below to determine the section number to be referenced when removing computer components.

Section

5.3

5.4

5.5

5.6

5.7

5.8

5.9

Disassembly Sequence Chart

Description

Preparing the Computer for

Disassembly

Battery

Hard Drive

# of Screws Removed

0

2 loosened to remove the hard drive cover

1 loosened to remove the hard drive

4 to remove the hard drive frame

0

Computer Feet

Bluetooth Module

External Memory Module

0

1 loosened to remove the memory/Mini Card module cover

Mini Card WLAN Module

2

Ä To prevent an unresponsive system and the display of a warning message, replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care through the

Help and Support Center.

Optical Drive

1 to remove the optical drive

2 to remove the optical drive bracket



5.21

5.22

5.23

5.24

5.17

5.18

5.19

5.20

Section

5.10

5.11

5.12

5.13

5.14

5.15

5.16

5.25

Disassembly Sequence Chart (Continued)

Description

Keyboard

Fan

Heat Sink

Processor

RTC Battery

# of Screws Removed

2

2 loosened

4 loosened

1 loosened

0

Internal Memory Module

0

Mini Card WWAN Module

2

Å To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact Customer Care.

Switch Cover

Display Assembly

Top Cover

Speaker

Microphone

Modem Module

USB/Audio Board

System Board

Serial Connector Module

2

6

15

1

0

2

1

1 screw

4 screw locks

2 screw locks



5.3 Preparing the Computer for

Disassembly

Before you begin any removal or installation procedures:

1. Shut down the computer. If you are unsure whether the computer is off or in hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power cord.



Battery Spare Part Number Information

6-cell, 4.8-Ah

6-cell, 4.0-Ah

372772-001

393652-001

4. Remove the battery by following these steps: a. Turn the computer upside down with the rear panel toward you.

b. Slide the battery release latch on the right 1 and then the battery release latch on the left 2 to release the battery.

c. Slide the battery 3 straight back and remove it.

5–6

Removing the Battery

Reverse the above procedure to install the battery.



5.4 Hard Drive

Hard Drive Spare Part Number Information

7200-rpm,

60-GB

413854-001 5400-rpm, 100-GB

5400-rpm, 80-GB

5400-rpm, 60-GB

5400-rpm, 40-GB

413853-001

413852-001

413851-001

413850-001


Section 5.3

).

2. Position the computer with the front toward you.

3. Loosen the two Phillips PM2.0×4.0 screws 1 that secure the hard drive cover to the computer.

4. Lift the right side of the hard drive cover 2 and swing it up and to the left.

5. Remove the hard drive cover.

✎

The hard drive cover is included in the Plastics Kit, spare part number 413704-001.



Removing the Hard Drive Cover



6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1 .

7. Grasp the mylar tab 2 on the hard drive and slide the hard drive to the right 3 to disconnect it from the system board.

8. Remove the hard drive 4 from the hard drive bay.

Removing the Hard Drive



9. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of the hard drive.

10. Lift the frame 2 straight up to remove if from the hard drive.

5–10

Removing the Hard Drive Frame

Reverse the above procedure to reassemble and install the hard drive.



5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Plastics Kit, spare part number 413704-001.

Replacing the Computer Feet



5.6 Bluetooth Module

Bluetooth Module Spare Part Number Information

Bluetooth module (includes Bluetooth cable) 398393-001


Section 5.3

).

2. Remove the hard drive (

Section 5.4

).

3. Slide the Bluetooth module 1 out of the clip in the hard drive compartment.

4. Disconnect the Bluetooth cable 2 from the module.

5–12

Removing the Bluetooth Module

Reverse the above procedure to install a Bluetooth module.



5.7 External Memory Module

Memory Module Spare Part Number Information

PC2-5300

1024-MB

512-MB

256-MB

414046-001

414045-001

414044-001

PC2-4200

1024-MB

512-MB

256-MB

414042-001

414041-001

414040-001


Section 5.3

).




3. Loosen the Phillips PM2.0×4.0 screw 1 that secures the memory/Mini Card module cover to the computer.

4. Lift the rear edge of the cover 2 up and swing it toward you.

5. Remove the memory/Mini Card module cover.

✎

The memory/Mini Card module cover is included in the

Plastics Kit, spare part number 413704-001.

5–14

Removing the Memory/Mini Card Module Cover



6. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

7. Slide the module 2 away from the socket at an angle.

8. Remove the memory module.

✎

Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.8 Mini Card WLAN Module

Mini Card WLAN Module


802.11a/b/g Intel Mini Card WLAN module for use in the

MOW 1 countries listed below:

Antigua &

Barbuda

Argentina

Australia

Bahamas

Barbados

Brunei

Canada

Chile

Dominican

Republic

Guam

Guatemala

Hong Kong

Panama

India

Indonesia

Malaysia

Mexico

New Zealand

Paraguay

802.11a/b/g Intel WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finand

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Phillippines

Poland

Portugal

Romania

Russia

Serbia and Montenegro

Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

407575-001

Saudi Arabia

Taiwan

The United

States

Vietnam

407575-002

The Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan




Spare Part Number Information (Continued)

802.11a/b/g Intel WLAN module for use in the ROW countries listed below.

China

Ecuador

Haiti

Honduras

Pakistan

Peru

Qatar

South Korea

802.11a/b/g Intel WLAN module for use in Japan.

802.11b/g GL WLAN module for use in the following countries:

Israel

Jordan

Kuwait

Thailand

United Arab Emirates

802.11a/b/g LJ WLAN module for use in the United States and Canada.

802.11a/b/g LJ WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finand

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Phillippines

Poland

Portugal

Romania

Russia


Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

802.11a/b/g LJ WLAN module for use in Japan.

407575-003

Uruguay

Venezuela

407575-291

409280-004

Ukraine

407254-001

407254-002

The Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407254-291




Spare Part Number Information (Continued)

802.11a/b/g HS WLAN module for use in the United States and Canada.

802.11a/b/g HS WLAN module for use in the MOW 2 countries listed below.

Aruba

Austria

Azerbaijan

Bahrain

Belgium

Bermuda

Bulgaria

Cayman Islands

Columbia

Croatia

Cyprus

Czech Republic

Denmark

Egypt

El Salvador

Estonia

Finand

France

Georgia

Germany

Greece

Hungary

Iceland

Ireland

Italy

Latvia

Lebanon

The Phillippines

Poland

Portugal

Romania

Russia


Singapore

Slovakia

Liechtenstein

Lithuania

Luxembourg

Malta

Monaco

802.11a/b/g HS WLAN module for use in Japan.

404253-001

407253-002

The Netherlands

Norway

Oman

Slovenia

South Africa

Spain

Sri Lanka

Sweden

Switzerland

Turkey

The United

Kingdom

Uzbekistan

407253-291

1. Prepare the computer for disassembly (

Section 5.3

).

2. Remove the memory/Mini Card module cover (

Section 5.7

).




4. Make note of which antenna cable is attached to which antenna clip on the Mini Card WLAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module.

5. Remove the two Phillips PM2.0×4.0 screws 2 that secure the

Mini Card WLAN module to the computer.

6. Remove the Mini Card WLAN module 3 by pulling the module from the socket at an angle.

✎

Mini Card WLAN modules are designed with notches prevent incorrect installation.

4 to

Removing a Mini Card WLAN Module

Reverse the above procedure to install a Mini Card WLAN module.



5.9 Optical Drive

Optical Drive Spare Part Number Information






413698-001

413699-001

413700-001

413702-001

413701-101


Section 5.3

).


Section 5.7

).

3. Position the computer with the right side toward you.



4. Remove the Torx8 T8M2.0×9.0 screw 1 that secures the optical drive to the computer.

5. Insert a flat-bladed driver into the slot 2 on the bottom of the computer and push the tab.

6. Remove the optical drive 3 from the computer.

Removing the Optical Drive



7. If it is necessary to replace the optical drive bracket, remove the two Phillips PM2.0×4.0 screws 1 that secure the bracket to the optical drive.

8. Remove the optical drive bracket 2 .

5–22

Removing the Optical Drive

Reverse the above procedure to reassemble and install an optical drive.



5.10 Keyboard

Keyboard Spare Part Number Information

For use with computer models with pointing stick and fingerprint reader

Belgium

Brazil

The Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

416038-A41

416038-201

416038-221

416038-081

416038-021

416038-051

416038-121

416038-041

416038-151

416038-211

416038-DD1

416038-BB1

416038-061

416038-291

416038-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

The United Kingdom

The United States

Pointing stick board (not illustrated, includes pointing stick cable)

413692-001

416038-161

416038-091

416038-131

416038-251

416038-171

416038-231

416038-BA1

416038-071

416038-B71

416038-111

416038-AB1

416038-281

416038-141

416038-031

416038-001



Keyboard Spare Part Number Information (Continued)

Keyboards (Continued)

For use with computer models with TouchPad and fingerprint reader

Belgium

Brazil

The Czech Republic

Denmark

Europe

France

French Canada

Germany

Greece

Hungary

Iceland

Israel

Italy

Japan

Korea

416039-A41

416039-201

416039-221

416039-081

416039-021

416039-051

416039-121

416039-041

416039-151

416039-211

416039-DD1

416039-BB1

416039-061

416039-291

416039-AD1

Latin America

Norway

Portugal

Russia

Saudi Arabia

Slovakia

Slovenia

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

The United Kingdom

The United States

416039-161

416039-091

416039-131

416039-251

416039-171

416039-231

416039-BA1

416039-071

416039-B71

416039-111

416039-AB1

416039-281

416039-141

416039-031

416039-001


Section 5.3

).


Section 5.7

).



3. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer.

Removing the Keyboard Screws



4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

6. Slide the 4 keyboard retaining latches toward you.

Releasing the Keyboard Latches



7. Lift the rear edge of the keyboard up and swing it toward you until it rests on the palm rest.

Releasing the Keyboard



8. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 .

✎

Step 9 applies only to computer models with a pointing stick.

9. Release the ZIF connector 3 to which the pointing stick cable is attached and disconnect the pointing stick cable 4 .

5–28

Disconnecting the Keyboard and Pointing Stick Cables

10. Remove the keyboard.

Reverse the above procedure to install the keyboard.



5.11 Fan

Fan

Fan Spare Part Number Information

379799-001


Section 5.3

).

2. Release the keyboard ( Section 5.10

).

3. Disconnect the fan cable 1 from the system board.

4. Loosen the two Phillips PM2.0×7.0 screws 2 that secure the fan to the computer.

5. Remove the fan 3 .

Removing the Fan

Reverse the above procedure to install the fan.



5.12 Heat Sink

Heat Sink Spare Part Number Information

Heat sink (includes thermal paste)

Thermal Grease Kit (not illustrated)

379799-001

413706-001


Section 5.3

).


).

3. Remove the fan ( Section 5.11

).



4. Loosen the four Phillips PM2.0×8.0 shoulder screws 1 that secure the heat sink to the computer.

5. Lift the right side of the heat sink 2 to disengage it from the processor.

6. Slide the heat sink 3 to the right to remove it.

✎

Due to the adhesive quality of the thermal paste located between the heat sink and processor, it may be necessary to move the heat sink from side to side to detach the heat sink from the processor.

Removing the Heat Sink



✎

The thermal paste should be thoroughly cleaned from the surfaces of the heat sink 1 and processor 2 each time the heat sink is removed. Thermal paste is included with all heat sink and processor spare part kits.

5–32

Thermal Paste Locations

Reverse the above procedure to install the heat sink.



5.13 Processor

Processor Spare Part Number Information





Intel Core Duo T2300E (1.67-GHz) processor





413686-001

413685-001

413684-001

413683-001

430687-001

413682-001

413896-001

413681-001

413680-001


Section 5.3

).


).

3. Remove the fan ( Section 5.11

).

4. Remove the heat sink ( Section 5.12

).



5. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half turn counterclockwise until you hear a click.

6. Lift the processor 2 straight up and remove it.

✎

The gold triangle 3 on the processor should be aligned with the triangle icon 4 embossed on the processor socket when you install the processor.

5–34

Removing the Processor

Reverse the above procedure to install the processor.



5.14 RTC Battery

✎

The RTC battery is included in the Plastics Kit, spare part number 413704-001.


Section 5.3

).


).

3. Disconnect the RTC battery cable 1 from the system board.

4. Remove the RTC battery 2 from the clip in the top cover.

Removing the RTC Battery

Reverse the above procedure to install an RTC battery.



5.15 Internal Memory Module

1024 MB

512 MB

Memory Module Spare Part Number Information

336579-001

336578-001


Section 5.3

).


).



3. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.)

4. Slide the module 2 away from the socket at an angle .

5. Remove the memory module.

✎

Memory modules are designed with notches 3 to prevent incorrect installation into the memory module socket.

Removing the Memory Module

Reverse the above procedure to install a memory module.



5.16 Mini Card WWAN Module

Mini Card WWAN Module


Mini Card WWAN module 399440-001


Section 5.3

).


).



3. Make note of which antenna cable is attached to which antenna clip on the Mini Card WWAN module before disconnecting the cables, then disconnect the auxiliary and main antenna cables 1 from the module.

4. Remove the two Phillips PM2.0×4.0 screws 2 that secure the

Mini Card WWAN module to the computer.

5. Remove the Mini Card WWAN module 3 by pulling the module from the socket at an angle.

✎

Mini Card WWAN modules are designed with notches prevent incorrect installation.

4 to

Removing a Mini Card WWAN Module

Reverse the above procedure to install a Mini Card WWAN module.



5.17 Switch Cover

✎

Both switch cover spare part kits include an LED board and

LED board cable.

Switch Cover Spare Part Number Information



413688-001

413687-001


Section 5.3

).

2. Remove the keyboard ( Section 5.10

).

3. Turn the computer upside down with the rear panel toward you.



4. Remove the two Torx8 T8M2.0×2.0 screws that secure the switch cover to the computer.

Removing the Switch Cover Screws



5. Turn the computer display-side up with front toward you.

6. Open the computer as far as possible.

7. Disconnect the LED board cable 1 from the system board.

8. Insert a flat-bladed screwdriver into the four notches 2 on the front edge of the switch cover 3 and lift up until the cover disengages from the computer.

9. Remove the switch cover.

5–42

Removing the Switch Cover

Reverse the above procedure to install the switch cover.



5.18 Display Assembly

Display Assembly Spare Part Number Information

Display assemblies for use with computer models with WWAN (include wireless antenna transceivers and cables)



430967-001

430966-001

Display assemblies for use with computer models without WWAN (include wireless antenna transceivers and cables)



15.0-inch XGA, TFT

14.1-inch XGA, TFT

413679-001

413678-001

413677-001

413676-001


Section 5.3

).

2. Remove the memory compartment cover (

Section 5.7

) and

disconnect the wireless antenna cables from the Mini Card

WLAN module (

Section 5.8

).

3. Remove the keyboard ( Section 5.10

).

4. Remove the switch cover (

Section 5.17

)



5. Disconnect the display cable 1 from the system board.

6. Remove the WLAN antenna cables 2 from the routing channels 3 in the base enclosure.

Disconnecting the Display and Wireless Cables



7. Swing the display assembly into a partially closed position.

8. Position the computer with the rear panel toward you.

Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.

9. Remove the six Torx8 T8M2.5×9.0 screws 1 that secure the display assembly to the computer.

10. Lift the display assembly 2 straight up and remove it.

Removing the Display Assembly

Reverse the above procedure to reassemble and install the display assembly



5.19 Top Cover

Top Cover Spare Part Number Information

For use with full-featured computer models with pointing stick and fingerprint reader

For use with full-featured computer models with TouchPad and fingerprint reader

For use with full-featured computer models with TouchPad but without fingerprint reader


Fingerprint reader board (not illustrated; includes fingerprint reader board cable)

413673-001

413674-001

413675-001

413672-001

413695-001


Section 5.3

),

and then remove the following components:

a. Hard drive ( Section 5.4

)

b. Memory/Mini Card module cover (

Section 5.7

)

c. Optical drive ( Section 5.9

) d. Keyboard (

Section 5.10

)

e. Switch cover ( Section 5.17

)

f. Display assembly (

Section 5.18

)

2. Turn the computer upside down with the front toward you.



3. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.

Removing the Top Cover Screws, Part 1



4. Turn the computer right-side up with the front toward you.

5. Remove the two Torx8 T8M2.5×9.0 screws that secure the top cover to the computer.

Removing the Top Cover Screws, Part 2



6. Disconnect the following cables from the system board:

1 RTC battery cable

2 TouchPad cable

3 Fingerprint reader board cable

7. Remove the microphone 4 from the hole in the top cover.

Disconnecting the RTC Battery, TouchPad, and Fingerprint Reader

Board Cables



8. Lift up the rear edge of the top cover 1 until it disengages from the base enclosure.

9. Swing the top cover 2 toward you until the left and right sides of the top cover disengage from the base enclosure.

10. Lift up on the left 3 and right sides 4 of the top cover until the top cover disengages from the base enclosure.

5–50

Releasing the Top Cover

11. Lift the top cover straight up until the front edge of the top cover disengages from the base enclosure and remove the top cover.

Reverse the above procedure to install the top cover.



5.20 Speaker

Speaker

Speaker Spare Part Number Information

413697-001


Section 5.3

),



)


Section 5.7

)


) d. Keyboard (

Section 5.10

)


)


Section 5.18

) g. Top cover (

Section 5.19

)



2. Disconnect the speaker cable from the system board.

Disconnecting the Speaker Cable



3. Remove the Torx8 T8M2.0×4.0 screw 1 that secures the speaker to the computer.

4. Remove the speaker 2 from the base enclosure.

Removing the Speaker

Reverse the above procedure to install the speaker.



5.21 Microphone

✎

The microphone is included in the Plastics Kit, spare part number 413704-001.


Section 5.3

),



)


Section 5.7

)


) d. Keyboard (

Section 5.10

)


)


Section 5.18

) g. Top cover (

Section 5.19

)



2. Disconnect the microphone cable 1 from the system board and remove the microphone 2 .

Removing the Microphone

Reverse the above procedure to install the microphone.



5.22 Modem Module

Modem Module Spare Part Number Information

Modem module 399441-001


Section 5.3

),



)


Section 5.7

)


) d. Keyboard (

Section 5.10

)


)


Section 5.18

) g. Top cover (

Section 5.19

)



2. Remove the modem connector 1 from the clip in the base enclosure.

3. Disconnect the modem cable 2 from the system board.

Removing the Modem Module Cable



4. Remove the two Phillips PM2.5×3.0 screws 1 that secure the modem module to the system board.

5. Lift the front edge of the modem module 2 to disconnect it from the system board.

6. Disconnect the modem cable 3 from the modem module.

5–58

Removing the Modem Module

Reverse the above procedure to install the modem module.



5.23 USB/Audio Board

USB/Audio Board Spare Part Number Information

USB/audio board (includes audio board cable and USB board cable)

413693-001


Section 5.3

),



)


Section 5.7

)


) d. Keyboard (

Section 5.10

)


)


Section 5.18

) g. Top cover (

Section 5.19

)



2. Position the computer with the rear panel toward you.

3. Release the ZIF connector to which the USB/audio board cable is connected and disconnect the USB/audio board cable 1 .

4. Remove the Phillips PM2.0×3.0 screw 2 that secures the

USB/audio board to the base enclosure.

5. Remove the cable from the clips in the base enclosure.

6. Remove the USB/audio board 3 .

5–60

Removing the USB/Audio Board

Reverse the above procedure to install the USB/audio board.


5.24 System Board


System Board Spare Part Number Information

416165-001 For use with full-featured computer models with Bluetooth and fingerprint reader

For use with full-featured computer models with TouchPad

For use with full-featured computer models with fingerprint reader

For use with full-featured computer models with Mini Card

WWAN module

For use with defeatured computer models “GM”

For use with defeatured computer models “GML”

413669-001

413670-001

413671-001

413667-001

413668-001

✎

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

■

■

■

■

■

Memory modules ( Section 5.7

and

Section 5.15

)

Mini Card WLAN module (

Section 5.8

)

Processor (

Section 5.13

)

Mini Card WWAN module ( Section 5.16

)

Modem module and cable ( Section 5.22

)


Section 5.3

),



)

b. Bluetooth module (

Section 5.6

)


) d. Keyboard (

Section 5.10

)

e. Fan (

Section 5.11

) f. Heat sink (

Section 5.12

)



g. RTC battery ( Section 5.14

)

h. Switch cover ( Section 5.17

)

i. Display assembly (

Section 5.18

) j. Top cover (

Section 5.19

)

k. Speaker ( Section 5.20

)

l. Microphone (

Section 5.21

)

m. USB/audio board ( Section 5.23

)

2. Disconnect the serial connector cable 1 and the Bluetooth cable 2 from the system board.

3. Remove the Torx8 T8M2.5×4.0 screw 3 that secures the system board to the base enclosure next to the RJ-11 connector.

4. Remove the two HM5.0×9.0 screw locks 4 on each side of the parallel connector.

5. Remove the two HM5.0×9.0 screw locks 5 on each side of the external monitor connectors.

5–62

Removing the System Board Screws and Screw Locks



6. Use the optical drive connector to lift the system board 1 until the power connector 2 is clear of the base enclosure.

7. Slide the system board 3 to the left at an angle and remove it.

Removing the System Board

Reverse the above procedures to install the system board.



5.25 Serial Connector Module

Serial Connector Module Spare Part Number Information

Serial connector module (includes serial connector module cable)

413694-001


Section 5.3

),



)

b. Bluetooth module (

Section 5.6

)


) d. Keyboard (

Section 5.10

)


)

f. Fan (

Section 5.11

) g. Heat sink (

Section 5.12

)

h. RTC battery ( Section 5.14

)

i. Display assembly (

Section 5.18

) j. Top cover (

Section 5.19

)

k. Speaker ( Section 5.20

)

l. USB/audio board ( Section 5.23

)



2. Remove the two HM5.0×9.0 screw locks 1 on each side of the serial connector.

3. Lift the serial connector module and cable 2 out of the base enclosure.

4. Disconnect the serial connector module cable 3 from the system board.

Removing the Serial Connector Module

Reverse the above procedures to install the serial connector module.


6

Specifications

This chapter provides physical and performance specifications.

Table 6-1

Computer

Dimensions

Height

Width

Depth

Weight

With 15.0-inch display, optical drive, and 6-cell battery pack

Input Power

Operating voltage

Operating current

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc)

Nonoperating

Metric

32.8 cm

26.7 cm

3.1 cm

2.86 kg

U.S.

12.91

10.51

1.22

18.5 V dc @ 3.5 A - 65 W

3.5 A

0°C to 35°C

5°C to 35°C

-20°C to 60°C

6.31 lbs

32°F to 95°F

41°F to 95°F

-4°F to 140°F


Specifications

Table 6-1

Computer (Continued)

Relative humidity (noncondensing)

Operating

Nonoperating

Maximum altitude (unpressurized)

10% to 90%

5% to 95%

-15 m to 3,048 m

-15 m to 12,192 m

Operating (14.7 to 10.1 psia)

Nonoperating (14.7 to 4.4 psia)

Shock

Operating

Nonoperating

125 g, 2 ms, half-sine

200 g, 2 ms, half-sine

10% to 90%

5% to 95%

-50 ft to 10,000 ft

-50 ft to 40,000 ft

Random Vibration

Operating

Nonoperating

0.75 g zero-to-peak, 10 Hz to 500 Hz,

0.25 oct/min sweep rate

1.50 g zero-to-peak, 10 Hz to 500 Hz,

0.5 oct/min sweep rate

✎

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.



Table 6-2

15.0-inch, SXGA+WVA, TFT Display

Dimensions

Height

Width

Diagonal

Number of colors

Contrast ratio

Brightness

Pixel resolution

Pitch

Format

Configuration

Backlight

Character display

Total power consumption

Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1400 × 1050

RGB vertical stripe

Edge lit

80 × 25

5.5 W

+/-35° horizontal, +15/-35° vertical typical



Table 6-3

15.0-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

30.0 cm

22.9 cm

38.1 cm

Up to 16.8 million

250:1

150 nits typical

11.8 in

9.0 in

15.0 in

0.264 × 0.264 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

5.5 W




Table 6-4

14.1-inch, XGA, TFT Display

Dimensions

Height

Width

Diagonal


Contrast ratio

Brightness


Pitch

Format

Configuration

Backlight



Viewing angle

28.5 cm

21.3 cm

35.8 cm

Up to 16.8 million

250:1

180 nits typical

11.2 in

8.4 in

14.1 in

0.279 × 0.279 mm

1024 × 768

RGB vertical stripe

Edge lit

80 × 25

4.0 W




Table 6-5

Hard Drives

100-GB* 80-GB*

Dimensions

Height

Width

Weight

Interface type

Transfer rate

9.5 mm

70 mm

99 g

SATA

9.5 mm

70 mm

99 g

SATA

Synchronous

(maximum)

Security

100 MB/sec

ATA security

100 MB/sec

ATA security

Seek times (typical read, including setting)

60-GB*

9.5 mm

70 mm

99 g

SATA

100 MB/sec

ATA security

40-GB*

9.5 mm

70 mm

102 g

SATA

100 MB/sec

ATA security

Single track

Average

Maximum

Logical blocks

†

Disc rotational speed

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

3 ms

13 ms

24 ms

195,363,650 156,301,488 117,210,240 78,140,160

5400 rpm 5400 rpm 7200 and

5400 rpm

5400 rpm

Operating temperature

5°C to 55°C (41°F to 131°F)

✎

Certain restrictions and exclusions apply. Consult Customer Care for details.

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

†

Actual drive specifications may differ slightly.



Table 6-6

Primary 6-cell, Li-Ion Battery Pack

Dimensions

Height

Width

Depth

Weight

Energy

Voltage

Amp-hour capacity

Watt-hour capacity

Temperature

Operating

Nonoperating

2.00 cm

9.40 cm

13.40 cm

0.34 kg

11.1 V

4.4 Ah

48 Wh

5°C to 45°C

0°C to 60°C

0.79 in

3.70 in

5.28 in

0.75 lb

41°F to 113°F

32°F to 140°F



Table 6-7

DVD-ROM Drive

Applicable disc

Center hole diameter

Disc diameter

Standard disc

Mini disc

Disc thickness

Track pitch

Access time

Random

Full stroke

Audio output level

Cache buffer

Data transfer rate

CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)

Multiword DMA mode 2

Startup time

Stop time

DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)

CD-ROM (Mode 1 and 2)

CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-R

CD-RW

Photo CD (single and multisession)

CD-Bridge

1.5 cm (0.59 in)

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)

0.74 µm

CD

< 100 ms

< 175 ms

Line-out, 0.7 Vrms

512 KB

DVD

< 125 ms

< 225 ms

3600 KB/s (150 KB/s at 1X CD rate)



10,800 KB/s (1,352 KB/s at 1X DVD rate)

16.6 MB/s

< 10 seconds

< 3 seconds



Applicable disc


Disc diameter

Standard disc

Mini disc

Table 6-8

DVD/CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),


CD Digital Audio

CD-XA ready (Mode 2,

Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW


CD-Bridge

1.5 cm (0.59 in)

Write:

CD-R and CD-RW

12 cm (4.72 in)

8 cm (3.15 in)



Table 6-8

DVD/CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (24X)

CD-RW (10X)

CD-ROM (24X)

DVD (8X)


Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD media

< 110 ms

< 210 ms

Line-out, 0.7 V rms

2 MB

DVD media

< 130 ms

< 225 ms




10,800 KB/s (1352 KB/s at 1X DVD rate)

16.6 MB/s

< 15 seconds

< 6 seconds



Applicable disc

Table 6-9

DVD±RW and CD-RW Combo Drive

Read:

DVD-R, DVD-RW,

DVD-ROM (DVD-5,

DVD-9, DVD-10,

DVD-18),


CD Digital Audio

CD-XA ready (Mode

2, Form 1 and 2)

CD-I ready (Mode 2,

Form 1 and 2)

CD-R, CD-RW


CD-Bridge

Write:

CD-R and CD-RW

DVD-R and

DVD-RW

1.5 cm (0.59 in) Center hole diameter

Disc diameter

Standard disc

Mini disc

12 cm (4.72 in)

8 cm (3.15 in)



Table 6-9

DVD±RW and CD-RW Combo Drive (Continued)

Disc thickness

Track pitch

Access time

Random

Full stroke


Cache buffer


CD-R (16X)

CD-RW (8X)

CD-ROM (24X)

DVD (8X)

DVD-R (4X)

DVD-RW (2X)


Startup time

Stop time

1.2 mm (0.047 in)

0.74 µm

CD

< 175 ms

< 285 ms

Audio-out, 0.7 Vrms

2 MB

DVD

< 230 ms

< 335 ms

2,400 KB/s (150 KB/s at 1X CD rate)






16.6 MB/s

< 15 seconds

< 6 seconds



Applicable disc


Disc diameter

Standard disc

Mini disc

Disc thickness

Table 6-10

CD-ROM Drive


CD Digital Audio

CD-XA ready (Mode 2, Form 1 and 2)

CD-I ready (Mode 2, Form 1 and 2)

CD-RCD-RW


CD-Bridge

1.5 cm (0.59 in)

12 cm (4.72 in)

8 cm (3.15 in)

1.2 mm (0.047 in)



Table 6-11

System DMA

Hardware DMA

DMA0

DMA1*

DMA2*

System Function

Not applicable

Not applicable

Not applicable

DMA3

DMA4

DMA5*

Not applicable

Direct memory access controller

Available for PC Card

DMA6

DMA7

Not assigned

Not assigned

*PC Card controller can use DMA 1, 2, or 5.



Hardware IRQ

IRQ0

IRQ1

IRQ2

IRQ3

IRQ4

IRQ5*

IRQ6

IRQ7*

IRQ8

IRQ9*

IRQ10*

Table 6-12

System Interrupts

System Function

System timer

Standard 101-/102-Key or Microsoft Natural Keyboard

Cascaded

Intel 82801DB/DBM USB2 Enhanced Host

Controller—24CD

COM1

Conexant AC—Link Audio

Intel 82801DB/DBM SMBus Controller—24C3

Data Fax Modem with SmartCP

Diskette drive

Parallel port

System CMOS/real-time clock

Microsoft ACPI-compliant system

Intel USB UHCI controller—24C2

Intel 82852/82855 GM/GME Graphic Controller

Realtek RTL8139 Family PCI fast Ethernet Controller



Table 6-12

System Interrupts (Continued)

IRQ11

IRQ12

IRQ13

IRQ14

IRQ15

Intel USB EHCI controller—24CD



Intel Pro/Wireless 2200BG

TI OHCI 1394 host controller

TI PCI1410 CardBus controller

Synaptics PS/2 TouchPad

Numeric data processor

Primary IDE channel

Secondary IDE channel

*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,

IRQ10, or none.

✎

PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or

IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.


061

062 - 063

064

065 - 06F

070 - 071

072 - 07F

080 - 08F

090 - 091

092

093 - 09F

0A0 - 0A1

I/O Address (hex)

000 - 00F

010 - 01F

020 - 021

022 - 024

025 - 03F

02E - 02F

040 - 05F

044 - 05F

060

Table 6-13

System I/O Addresses

System Function (shipping configuration)

DMA controller no. 1

Unused

Interrupt controller no. 1

Opti chipset configuration registers

Unused

87334 “Super I/O” configuration for CPU

Counter/timer registers

Unused

Keyboard controller

Port B

Unused

Keyboard controller

Unused

NMI enable/RTC

Unused

DMA page registers

Unused

Port A

Unused

Interrupt controller no. 2




I/O Address (hex)

0A2 - 0BF

0C0 - 0DF

0E0 - 0EF

0F0 - 0F1

0F2 - 0FF

100 - 16F

170 - 177

178 - 1EF

1F0 - 1F7

1F8 - 200

201

202 - 21F

220 - 22F

230 - 26D

26E - 26

278 - 27F

280 - 2AB

2A0 - 2A7

2A8 - 2E7

2E8 - 2EF

Table 6-13

System I/O Addresses (Continued)


Unused

DMA controller no. 2

Unused

Coprocessor busy clear/reset

Unused

Unused

Secondary fixed disk controller

Unused

Primary fixed disk controller

Unused

Joystick (decoded in ESS1688)

Unused

Entertainment audio

Unused

Unused

Unused

Unused

Unused

Unused

Reserved serial port



I/O Address (hex)

2F0 - 2F7

2F8 - 2FF

300 - 31F

320 - 36F

370 - 377

378 - 37F

380 - 387

388 - 38B

38C - 3AF

3B0 - 3BB

3BC - 3BF

3C0 - 3DF

3E0 - 3E1

3E2 - 3E3

3E8 - 3EF

3F0 - 3F7

3F8 - 3FF

CF8 - CFB

CFC - CFF

Table 6-13

System I/O Addresses (Continued)


Unused

Infrared port

Unused

Unused

Secondary diskette drive controller

Parallel port (LPT1/default)

Unused

FM synthesizer—OPL3

Unused

VGA

Reserved (parallel port/no EPP support)

VGA

PC Card controller in CPU

Unused

Internal modem

“A” diskette controller

Serial port (COM1/default)

PCI configuration index register (PCIDIVO-1)

PCI configuration data register (PCIDIVO-1)



Size

640 KB

128 KB

48 KB

160 KB

64 KB

15 MB

58 MB

58 MB

2 MB

4 GB

64 KB

Table 6-14

System Memory Map

Memory Address

00000000-0009FFFF

000A0000-000BFFFF

000C0000-000CBFFF

000C8000-000E7FFF

000E8000-000FFFFF

00100000-00FFFFFF

01000000-047FFFFF

04800000-07FFFFFF

08000000-080FFFFF

08200000-FFFEFFFF

FFFF0000-FFFFFFFF

System Function

Base memory

Video memory

Video BIOS

Unused

System BIOS

Extended memory

Super extended memory

Unused

Video memory (direct access)

Unused

System BIOS


A

Screw Listing

This appendix provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this appendix are available in the

Screw Kit, spare part number 378235-001.

Maintenance and Service Guide A–1

Screw Listing

Table A-1

Phillips PM2.0×4.0 Screw mm

Color

Black

Qty.

Length

9 4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

1 Two screws that secure the hard drive cover to the computer (screws are

captured on the cover by C-clips; documented in Section 5.4

)

2

One screw that secures the memory/Mini Card module cover to the computer

(screw is captured on the cover by a C-clip; documented in Section 5.7

)

A–2

Phillips PM2.0×4.0 Screw Locations


Screw Listing

Table A-1

Phillips PM2.0×4.0 Screw (Continued) mm

Color

Black

Qty.

9

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the Mini Card WLAN to the computer (documented in

Section 5.8

)



Screw Listing

Table A-1


Color

Black

Qty.

9

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the optical drive bracket to the optical drive (documented in

Section 5.9

)

A–4



Screw Listing

Table A-1


Color

Black

Qty.

9

Length

4.0 mm

Thread

2.0 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the Mini Card WWAN to the computer (documented in

Section 5.16

)



Screw Listing

Table A-2

Phillips PM2.5×13.0 Spring-loaded Hard Drive Retention Screw mm

Color

Silver

Qty.

1

Length

13.0 mm

Thread

2.5 mm

Head

Width

5.5 mm

Where used:

One screw that secures the hard drive to the computer (screw is captured on the hard drive frame by a C-clip; documented in

Section 5.4

)

A–6

Phillips PM2.5×13.0 Screw Location


Screw Listing

Table A-3


Color

Silver

Qty.

4

Length

4.0 mm

Thread

3.0 mm

Head

Width

4.5 mm

Where used:

Four screws that secure the hard drive frame to the hard drive (documented in

Section 5.4

)



Screw Listing

Table A-4

Torx8 T8M2.5×9.0 Screw mm

Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Where used:

One screw that secures the optical drive to the computer (documented in

Section 5.9

)

Head

Width

4.0 mm

A–8

Torx8 T8M2.5×9.0 Screw Location


Screw Listing

Table A-4

Torx8 T8M2.5×9.0 Screw (Continued) mm

Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the keyboard to the computer (documented in

Section 5.10

; left screw also secures optical drive)

Head

Width

4.0 mm

Torx8 T8M2.5×9.0 Screw Locations


Screw Listing

Table A-4


Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

2 screws that secure the display assembly to the computer (documented in

Section 5.18

)

A–10



Screw Listing

Table A-4


Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

4 screws that secure the display assembly to the computer (documented in

Section 5.18

)



Screw Listing

Table A-4


Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Where used:

13 screws that secure the top cover to the computer (documented in

Section 5.19

)

Head

Width

4.0 mm

A–12



Screw Listing

Table A-4


Color

Black

Qty.

24

Length

9.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the top cover to the computer (documented in

Section 5.19

)

Head

Width

4.0 mm



Screw Listing

Table A-5


Color

Black

Qty.

2

Length

2.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the switch cover to the computer (documented in

Section 5.17

)

Head

Width

6.0 mm

A–14



Screw Listing

Table A-6


Color

Silver

Qty.

2

Length

7.0 mm

Thread

2.5 mm

Head

Width

4.5 mm

Where used:

2 screws that secure the fan to the computer (screws are captured on the fan assembly by an O-clip; documented in

Section 5.11

)



Screw Listing

Table A-7

Phillips PM2.5×8.0 Shoulder Screw mm

Color

Silver

Qty.

4

Length

8.0 mm

Thread

2.5 mm

Head

Width

5.0 mm

Where used:

4 screws that secure the heat sink to the computer (screws are captured on the

heat sink by C-clips; documented in Section 5.12

)

A–16

Phillips PM2.5×8.0 Shoulder Screw Locations


Screw Listing

Table A-8


Color

Black

Qty.

2

Length

3.0 mm

Thread

2.5 mm

Where used:

2 screws that secure the modem module to the computer (documented in

Section 5.22

)

Head

Width

4.0 mm



Screw Listing

Table A-9


Color

Black

Qty.

2

Length

4.0 mm

Thread

2.5 mm

Where used:

One screw that secures the speaker to the computer (documented in

Section 5.20

)

Head

Width

4.0 mm

A–18



Screw Listing

Table A-9


Color

Black

Qty.

2

Length

4.0 mm

Thread

2.5 mm

Head

Width

4.0 mm

Where used:

One screw that secures the system board to the computer (documented in

Section 5.24

)



Screw Listing

Table A-10


Color

Silver

Qty.

1

Length

3.0 mm

Thread

1.5 mm

Head

Width

4.0 mm

Where used:

One screw that secures the USB/audio board the computer (documented in

Section 5.23

)

A–20

Phillips PM1.5×3.0 Screw Location


Screw Listing

Table A-11

Hex Socket HM5.0×9.0 Screw Lock mm

Color

Silver

Qty.

Length

6 9.0 mm

Thread

5.0 mm

Head

Width

5.0 mm

Where used:

1 Two screw locks that secure the system board to the computer (documented

in Section 5.24

)

2

Two screw locks that secure the system board to the computer (documented

in Section 5.24

)

Hex Socket HM5.0×9.0 Screw Lock Locations


Screw Listing

Table A-11

Hex Socket HM5.0×9.0 Screw Lock (Continued) mm

Color

Silver

Qty.

6

Length

9.0 mm

Thread

5.0 mm

Where used:

2 screw locks that secure the serial connector board to the system board

(documented in

Section 5.25

)

Head

Width

5.0 mm

A–22

Hex Socket HM5.0×9.0 Screw Lock Locations


B

Software Backup and

Recovery

Backup

HP Backup and Recovery Manager provides several ways to back up the system and to recover optimal system functionality.

✎

HP installed drivers, utilities, and applications can be copied to a CD or to a DVD using HP Backup and Recovery Manager.

✎

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

✎

The computer must be connected to external power before you perform backup and recovery procedures.

Safeguarding Your Data

To safeguard your documents, store personal files in the My

Documents folder and periodically create a backup copy of the folder.

Maintenance and Service Guide B–1

Software Backup and Recovery

Backing Up the System

Using HP Backup and Restore Manager, you can

■

■

■

Back up specific files and folders.

Back up the entire system.

Back up modifications since your last backup, using

HP system restore points.

■ Schedule backups.

Backing Up Specific Files or Folders

You can back up specific files or folders to the hard drive, to an optional external hard drive, or to discs.

✎

This process will take several minutes, depending on the file size and the speed of the computer.

To back up specific files or folders:

1. Select Start > All Programs > HP Backup & Recovery >

HP Backup and Recovery Manager .

2. Click Next .

3. Click Back up to protect system settings and important data files , and then click Next .

4. Click Back up individual files and folders , and then click

Next .

The Backup Wizard opens.

5. Click Next .

6. Click Backup selected files from most common locations

(Recommended) .

– or –

Click Advanced Backup (Experienced users) to access advanced filtering techniques.

7. Click Next .

8. Follow the on-screen instructions.

B–2 Maintenance and Service Guide


Backing Up the Entire Hard Drive

When you perform a complete backup of the hard drive, you are saving the full factory image, including the Windows operating system, software applications, and all personal files and folders.

✎

A copy of the entire hard drive image can be stored on another hard drive, on a network drive, or on recovery discs that you create.

✎

This process may take over an hour, depending on your computer speed and the amount of data being stored.

To back up your entire hard drive:



2. Click Next .


4. Click Back up entire hard drive , and then click Next .

The “Back up entire hard disk” page opens.

5. Click Next .

6. Select the location for the backup files, and then click Next .

7. Select the Protect data access with password check box, and type your password in the Password and Confirm boxes.

✎

This step is optional. If you do not want to password-protect your data access, clear the Protect data access with password check box.

8. Click Next .




Backing Up Modifications Made to the System

When you back up modifications since your last backup, you are creating system recovery points. This allows you to save a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

✎

The first system recovery point, a snapshot of the entire image, is automatically created the first time you perform a backup.

Subsequent recovery points make a copy of changes made after that time.

HP recommends that you create recovery points

■

■

Before you add or extensively modify software or hardware.

Periodically, whenever the system is performing optimally.

✎

Recovering to an earlier recovery point does not affect data files or e-mails created since that recovery point.

After you create a recovery point, you are prompted to schedule subsequent recovery points. You can schedule recovery points for a specific time or event in your system.

To create and schedule a system recovery point:



2. Click Next .


4. Click Create or manage Recovery Points , and then click

Next .

The “Recovery Point Manager” page opens.




Scheduling Backups

To schedule backups:


HP Backup Scheduler .

The “Backup Scheduler” page opens.

2. Click Next .

3. Schedule system recovery points at specific intervals (now, daily, weekly, or monthly) or at specific events, such as at system start or when you dock to an optional docking station

(select computer models only), by clicking one of the available options. Click Next to further define the settings.

A summary of your system recovery point settings is displayed.


Recovery

HP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive recovery partition on the hard drive large enough to store a copy of the full factory image. You can choose whether you want to store that copy on the recovery partition, on another drive, or on external recovery discs.

✎

Before using HP Backup and Recovery Manager, try repairing the system by running Microsoft Windows System Restore.

For more information, select Start > Help and Support , and then search for “System Restore.”



HP Backup and Recovery Manager allows you to

■ Create recovery discs (highly recommended).

The recovery discs are used to start up your computer and to recover the full factory image (operating system and software) in case of system failure or instability.

✎

If you do not have a CD or DVD burner, a copy of the entire hard drive image can be stored on another hard drive or on a network drive.

■ Perform a recovery.

You can perform a full system recovery or recover important files from the recovery partition on the hard drive, from another drive, or from recovery discs that you create.

Creating Recovery Discs

(Highly Recommended)

After setting up the computer for the first time, you can create a set of recovery discs of the full factory image, using Recovery

Media Creator in the HP Backup and Recovery Manager. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system failure or instability.

Ä CAUTION: After you create the recovery discs, you can increase the amount of available space on the hard drive by deleting the recovery partition. However, doing this is not recommended. If you delete this partition, you will lose any information that is on the partition.

✎

Only one set of recovery discs can be created for this computer.



Before creating recovery discs:

■ Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separately.

✎

Formatted DVD±RW discs and DVD±RW double-layer discs are not compatible with HP Backup and Recovery Manager.

■ Number each disc before inserting it into the optical drive of the computer.

■ If necessary, you can cancel Recovery Media Creator before you have finished creating the recovery discs. The next time you open Recovery Media Creator, you will be prompted to continue the disc creation process where you left off.

To create a set of recovery discs:



2. Click Next .

3. Click Create factory software recovery CDs or DVDs to recover the system (Highly recommended) , and then click

Next .

The “Recovery Media Creator” page opens.

4. Click Next .

5. Click Write to CD/DVD , and then click Next .


Performing a Recovery

Performing a Recovery from the Recovery Discs

To perform a recovery from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into the optical drive and restart the computer.




Performing a Recovery from the Hard Drive

There are 2 ways to initiate a recovery from the hard drive:

■

■

From within Windows.

From the recovery partition.

Initiating a Recovery in Windows

To initiate a recovery in Windows:




3. Click Next .

4. Click Recover important files or the entire system , and then click Next .

5. Click a recovery option, and then click Next .

✎

If you choose to recover the system, the computer restarts and recovery begins.


Initiating a Recovery from the Hard Drive

Recovery Partition

To initiate a recovery from the hard drive recovery partition:


2. Restart the computer, and then press f11 before the Windows operating system loads.

3. Click a recovery option, and then click Next .



C

Display Component Recycling

Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

Ä CAUTION: The procedures in this appendix can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.

Careful handling should be exercised when removing these components.

✎

Materials Disposal

This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life.

Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities or the Electronic Industries Alliance (EIA) at http://www.eiae.org

.

Maintenance and Service Guide C–1

Display Component Recycling

This appendix provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display (LCD) panel 2 .

C–2

✎

Disassembly procedures differ from one display assembly to another. The procedures provided in this appendix are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.



Perform the following steps to disassemble the display assembly:

1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly.

Removing the Display Bezel Screw Covers and Screws



2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel 3 .

Removing the Display Bezel

C–4 Maintenance and Service Guide


4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 .

Removing the Display Inverter



5. Remove all screws 1 that secure the display panel assembly to the display enclosure.

6. Remove the display panel assembly 2 from the display enclosure.

Removing the Display Panel Assembly



7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

Removing the Display Panel Frame Screws



9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame.

10. Remove the display panel frame 2 from the display panel.

Removing the Display Frame



11. Remove the screws 1 that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover 2 and swing it forward.

13. Remove the backlight cover.

Removing the Backlight Cover



14. Turn the display panel right-side up.

15. Remove the backlight cables 1 from the clip 2 in the display panel.

Releasing the Backlight Cables



16. Turn the display panel upside down.

17. Remove the backlight frame from the display panel.

Removing the Backlight Frame



Å WARNING: The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.

18. Slide the backlight out of the backlight frame.

Removing the Backlight



19. Disconnect the display cable 1 from the LCD panel.

20. Remove the screws 2 that secure the LCD panel to the display rear panel.

21. Release the LCD panel 3 from the display rear panel.

22. Release the tape 4 that secures the LCD panel to the display rear panel.

Releasing the LCD Panel



23. Remove the LCD panel.

Removing the LCD Panel

24. Recycle the LCD panel and backlight.


D

Connector Pin Assignments

Table D-1

Audio-Out (Headphone)

Pin

1

2

Signal

Audio out, left channel

Audio out, right channel

Pin

3

Signal

Ground

Maintenance and Service Guide D–1

Connector Pin Assignments

Table D-2

Audio-In (Microphone)

Pin

1

2

Signal

Audio signal in

Audio signal in

Pin

3

Signal

Ground

Table D-3

Universal Serial Bus

Pin

1

2

Signal

+5 VDC

Data –

Pin

3

4

Signal

Data +

Ground

D–2 Maintenance and Service Guide

Table D-4

Serial


2

3

4

Pin

1

5

Signal

Carrier detect

Receive data

Transmit data

Data terminal ready

Ground

7

8

9

Pin

6

Signal

Data set ready

Ready to send

Clear to send

Ring indicator



Table D-5

Parallel Port

5

6

7

3

4

Pin

1

2

8

9

10

11

12

13

Signal

Strobe

Data bit 0

Data bit 1

Data bit 2

Data bit 3

Data bit 4

Data bit 5

Data bit 6

Data bit 7

Acknowledge

Busy

Paper end

Select

16

17

18

19

20

Pin

14

15

21

22

23

24

25

Signal

Auto linefeed

Error

Initialize printer

Select in

Ground

Ground

Ground

Ground

Ground

Ground

Ground

Ground


Table D-6

S-Video-Out


2

3

4

Pin

1

Signal

S-VHS color (C) signal

Composite video signal

S-VHS intensity (Y) signal

S-VHS color ground

6

7

Pin

5

Signal

TV-CD

S-VHS intensity ground

Composite video ground



Table D-7

External Monitor

5

6

7

3

4

8

Pin

1

2

Signal

Red analog

Green analog

Blue analog

Not connected

Ground

Ground analog

Ground analog

Ground analog

11

12

13

14

15

Pin

9

10

Signal

+5 VDC

Ground

Monitor detect

DDC 2B data

Horizontal sync

Vertical sync

DDC 2B clock


Table D-8

RJ-11 (Modem)


2

3

Pin

1

Signal

Unused

Tip

Ring

5

6

Pin

4

Signal

Unused

Unused

Unused



Table D-9

RJ-45 (Network)

3

4

Pin

1

2

Signal

Transmit +

Transmit –

Receive +

Unused

7

8

Pin

5

6

Signal

Unused

Receive –

Unused

Unused


E

Power Cord Set Requirements

3-Conductor Power Cord Set

The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC.

The power cord set included with the computer meets the requirements for use in the country where the equipment is purchased.

Power cord sets for use in other countries must meet the requirements of the country where the computer is used.

Maintenance and Service Guide E–1

Power Cord Set Requirements

General Requirements

The requirements listed below are applicable to all countries.

■ The length of the power cord set must be at least 1.5 m

(5.0 ft) and a maximum of 2.0 m (6.5 ft).

■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

■ The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country’s power system.

■ The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer.

E–2 Maintenance and Service Guide


Country-Specific Requirements

3-Conductor Power Cord Set Requirements

Country/Region

Australia

Austria

Belgium

Canada

Denmark

Finland

France

Germany

Accredited Agency

EANSW

OVE

CEBC

CSA

DEMKO

FIMKO

UTE

VDE

1

1

1

2

1

1

Applicable Note Number

1

1

Italy IMQ 1

Japan METI 3

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

Maintenance and Service Guide E–3


3-Conductor Power Cord Set Requirements (Continued)

Country/Region

Korea

The Netherlands

Norway

People’s Republic of China

Sweden

Switzerland

Accredited Agency

EK

KEMA

NEMKO

CCC

1

5

Applicable Note Number

4

1

SEMKO

SEV

1

1

Taiwan

United Kingdom

BSMI

BSI

4

1

United States UL 2

✎

NOTES:

1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,

3-conductor. The wall plug must be a two-pole grounding type with a

NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese

Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75 mm² conductor size.

Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

E–4 Maintenance and Service Guide

Index

1394 port

1–9

A

AC adapter, spare part number

3–26 ,

3–29

arrow keys

1–15

audio troubleshooting

2–21

audio-in jack location

1–11

pin assignments

D–2

audio-out jack location

1–11

pin assignments

D–1

B

base enclosure, spare part numbers

3–11

,

3–35

battery removal

5–6

spare part numbers

3–21

,

3–29

, 3–30

, 5–6

battery bay

1–13

, 1–20

battery light

1–7

battery pack specifications

6–7

battery release latch

1–20

Bluetooth cable, illustrated

3–23

Bluetooth module removal

5–12

spare part number

3–21 ,

3–30 ,

5–12

bottom components

1–20

C

Cable Kit contents

3–23

spare part number

3–23 ,

3–35

cables, service considerations

4–2

caps lock key

1–15

caps lock light

1–19

carrying case, spare part number

3–26

, 3–29

CD-ROM drive precautions

4–3

removal

5–20

spare part number

3–21 ,

3–25 ,

3–35 ,

5–20

specifications

6–13

CMOS clearing

1–4

components bottom

1–20

front

1–6

keyboard

1–12 ,

1–14

Maintenance and Service Guide Index–1

Index

Index–2 left-side

1–10

rear

1–10

right-side

1–8

top

1–16

, 1–18

computer feet illustrated

3–22

locations

5–11

Computer Setup

Advanced Menu

2–5

Diagnostics Menu

2–4

File Menu

2–2

overview

2–1

Security Menu

2–3

computer specifications

6–1

connector pin assignments audio-in

D–2

audio-out

D–1

external monitor

D–6

headphone

D–1

microphone

D–2

modem

D–7

monitor

D–6

network

D–8

parallel

D–4

RJ-11

D–7

RJ-45

D–8

serial

D–3

S-Video-out

D–5

Universal Serial Bus (USB)

D–2

connectors, service considerations

4–2

D

design overview

1–22

Digital Media Slot

1–7

Digital Media Slot light

1–7

disassembly sequence chart

5–3

diskette drive

OS loading problems

2–19

precautions

4–3

display assembly removal

5–43

spare part numbers

3–3 ,

3–34 ,

3–40 ,

5–43

specifications

6–3 ,

6–4 ,

6–5

display component recycling

C–1

display lid switch

1–17

display release button

1–7

docking connector

1–20

docking station AC adapter spare part number

3–26 ,

3–30

Docking Station, HP spare part number

3–26 ,

3–33

drive light

1–7

drives, preventing damage

4–3

DVD/CD-RW Combo Drive precautions

4–3

removal

5–20

spare part number

3–21 ,

3–25 ,

3–26 ,

3–30 ,

3–35 ,

5–20

specifications

6–9


Index

DVD±RW and CD-RW

Combo Drive precautions

4–3

removal

5–20

spare part number

3–21

,

3–25

, 3–35

, 5–20

specifications

6–11

DVD±RW and CD-RW

Double Layer Combo Drive, spare part number

3–26

,

3–30

DVD-ROM drive precautions

4–3

removal

5–20

spare part number

3–21

,

3–25

, 3–26

, 3–29

, 3–35

,

5–20

specifications

6–8

E

electrostatic discharge

4–4

,

4–8

exhaust vents

1–11

expansion product troubleshooting

2–14

ExpressCard slot

1–11

ExpressCard slot space saver, illustrated

3–22

external monitor port location

1–11

pin assignments

D–6

External MultiBay II power cable and stand, spare part number

3–26 ,

3–29

External MultiBay II, spare part number

3–26

, 3–29

F

f1 to f12 keys

1–15

fan removal

5–29

spare part number

3–7

,

3–35 ,

5–29

features

1–2

feet illustrated

3–22

locations

5–11

fingerprint reader board cable, disconnection

5–49

fingerprint reader board, spare part number

3–9 ,

3–35

flowcharts, troubleshooting no audio

2–21 ,

2–22

no network/modem connection

2–26

no OS loading

2–15

no OS loading from diskette drive

2–19

no OS loading from hard drive

2–16

, 2–17

, 2–18

no OS loading from optical drive

2–20

no power

2–8

, 2–10

, 2–11

no video

2–12 ,

2–13

nonfunctioning device

2–23

nonfunctioning docking device

2–14

nonfunctioning keyboard

2–24

nonfunctioning pointing device

2–25


Index

Index–4 fn key

1–15

front components

1–6

G

grounding equipment and methods

4–6

H

hard drive

OS loading problems

2–16

precautions

4–3

removal

5–7

spare part numbers

3–21

,

3–25

, 3–35

, 5–7

specifications

6–6

hard drive bay

1–21

hard drive cover illustrated

3–22

removal

5–7

hard drive frame, removal

5–10

headphone jack location

1–11

pin assignments

D–1

heat sink removal

5–30

spare part number

3–7 ,

3–30

, 5–30

HP Docking Station AC adapter, spare part number

3–26 ,

3–30

HP Docking Station, spare part number

3–26 ,

3–33

I

I/O address specifications

6–17

interrupt specifications

6–15

K

keyboard removal

5–23 ,

5–24

spare part numbers

3–5 ,

3–7 ,

3–36 ,

3–37 ,

3–38

,

3–39 ,

3–40 ,

5–23 ,

5–24

troubleshooting

2–24

keyboard components

1–12

,

1–14

keypad keys

1–15

L

left-side components

1–10

M

mass storage devices, spare part numbers

3–24

memory map specifications

6–20

memory module removal

5–13 ,

5–36

spare part numbers

3–19 ,

3–36 ,

5–13 ,

5–36

memory/Mini Card module compartment

1–21

memory/Mini Card module cover illustrated

3–22

removal

5–14

microphone illustrated

3–22

release

5–49

microphone jack location

1–11

pin assignments

D–2


Index

Mini Card compartment

1–21

Mini Card WLAN module removal

5–16

spare part numbers

3–13

,

3–15

, 3–17

, 3–19

, 5–16

Mini Card WWAN module removal

5–38

spare part number

3–11

,

3–30

, 5–38

Miscellaneous Plastics Kit (for use with docking device), spare part number

3–26

,

3–30

modem cable illustrated

3–23

removal

5–57

modem jack location

1–9

pin assignments

D–7

modem module removal

5–56

spare part number

3–11

,

3–30

, 5–56

troubleshooting

2–26

monitor port location

1–11

pin assignments

D–6

N

network jack location

1–11

pin assignments

D–8

network, troubleshooting

2–26

nonfunctioning device, troubleshooting

2–14 ,

2–23

num lock key

1–15

num lock light

1–19

O

optical drive location

1–9

OS loading problems

2–20

precautions

4–3

removal

5–20

spare part numbers

3–21 ,

3–25 ,

3–26 ,

3–29 ,

3–30 ,

5–20

specifications

6–8 ,

6–9 ,

6–11 ,

6–13

optical drive bracket, removal

5–22

P

packing precautions

4–5

parallel port location

1–13

pin assignments

D–4

password clearing

1–4

PC Card slot

1–11

PC Card slot space saver

3–22

plastic parts

4–2

Plastics Kit contents

3–22

spare part number

3–11 ,

3–22 ,

3–35

pointing device, troubleshooting

2–25

pointing stick

1–19

pointing stick board, spare part number

3–7 ,

3–35 ,

5–23

pointing stick buttons

1–19

power button

1–16


Index

Index–6 power connector

1–13

power cord set requirements

E–2

spare part numbers

3–27

,

3–29

power light

1–6 ,

1–19

power management features

1–5

power, troubleshooting

2–8

processor removal

5–33

spare part numbers

3–9

,

3–34

, 3–36

, 3–40

, 5–33

R

rear components

1–10

removal/replacement preliminaries

4–1

procedures

5–1

right-side components

1–8

RJ-11 jack location

1–9

pin assignments

D–7

RJ-45 jack location

1–11

pin assignments

D–8

RTC battery illustrated

3–22

removal

5–35

RTC battery cable, disconnection

5–49

S

Screw Kit contents

A–1

spare part number

3–28

,

A–1

screw listing

A–1

, B–1

security cable slot

1–13

serial connector module removal

5–64

spare part number

3–19 ,

3–35 ,

5–64

serial connector module cable, illustrated

3–23

serial number

3–1 ,

5–2

serial port location

1–9

pin assignments

D–3

service considerations

4–2

speaker location

1–7

removal

5–51

spare part number

3–11 ,

3–35 ,

5–51

speaker cable, disconnection

5–52

specifications battery pack

6–7

CD-ROM drive

6–13

computer

6–1

display

6–3 ,

6–4 ,

6–5

DVD/CD-RW Combo

Drive

6–9

DVD±RW and CD-RW

Combo Drive

6–11

DVD-ROM drive

6–8

hard drive

6–6

I/O addresses

6–17

interrupts

6–15

memory map

6–20


Index optical drive

6–8 ,

6–9

,

6–11

, 6–13

system DMA

6–14

static shielding materials

4–8

stringent security

1–4

S-Video-out jack location

1–13

pin assignments

D–5

switch cover removal

5–40

spare part numbers

3–3

,

3–34

, 5–40

system board removal

5–61

spare part numbers

3–11

,

3–33

, 3–40

, 5–61

system DMA

6–14

system memory map

6–20

T

Thermal Grease Kit, spare part number

3–7

, 3–35

, 5–30

thermal paste, replacement

5–32

tools required

4–1

top components

1–16

, 1–18

top cover removal

5–46

spare part numbers

3–9

,

3–33

, 5–46

TouchPad

1–19

TouchPad cable disconnection

5–49

illustrated

3–23

TouchPad left/right buttons

1–19

TouchPad scroll zone

1–19

transporting precautions

4–5

travel battery, spare part number

3–26

, 3–29

troubleshooting audio

2–21

Computer Setup

2–1

expansion product

2–14

flowcharts

2–6

keyboard

2–24

modem

2–26

network

2–26

nonfunctioning device

2–14 ,

2–23

OS loading

2–15

overview

2–1

pointing device

2–25

power

2–8

video

2–12

U

Universal Serial Bus (USB) port location

1–9

, 1–11

pin assignments

D–2

unknown password

1–4

USB/audio board removal

5–59

spare part number

3–11 ,

3–35 ,

5–59

USB/audio board cable, illustrated

3–23


Index

V

video troubleshooting

2–12

volume buttons

1–17

W

Windows applications key

1–15

Windows logo key

1–15

wireless button

1–17

wireless light

1–6 ,

1–17

WLAN Mini Card module spare part numbers

3–30

,

3–31

, 3–32

, 3–33

workstation precautions

4–6

Index–8 Maintenance and Service Guide

HP (Hewlett-Packard) nx6300 Laptop Maintenance and Service Guide

Maintenance and Service

Guide

HP Compaq nc6300 Notebook PC

HP Compaq nx6300 Notebook PC

Contents

Product Description

1.1 Features

1.2 Resetting the Computer

1.3 Power Management

1.4 External Components

1.5 Design Overview

Troubleshooting

2.1 Computer Setup

Using Computer Setup

Selecting from the File Menu

Selecting from the Security Menu

Selecting from the Diagnostics Menu

Selecting from the System Configuration

Menu

2.2 Troubleshooting Flowcharts

Flowchart 2.1—Initial Troubleshooting

Flowchart 2.2—No Power, Part 1

Flowchart 2.3—No Power, Part 2

Flowchart 2.4—No Power, Part 3

Flowchart 2.5—No Power, Part 4

Flowchart 2.6—No Video, Part 1

Flowchart 2.7—No Video, Part 2

Flowchart 2.8—Nonfunctioning Docking Device

(if applicable)

Flowchart 2.9—No Operating System (OS)

Loading

Flowchart 2.10—No OS Loading, Hard Drive,

Part 1

Flowchart 2.11—No OS Loading, Hard Drive,

Part 2

Flowchart 2.12—No OS Loading, Hard Drive,

Part 3

Flowchart 2.13—No OS Loading, Diskette Drive

Flowchart 2.14—No OS Loading, Optical Drive

Flowchart 2.15—No Audio, Part 1

Flowchart 2.16—No Audio, Part 2

Flowchart 2.17—Nonfunctioning Device

Flowchart 2.18—Nonfunctioning Keyboard

Flowchart 2.19—Nonfunctioning Pointing

Device

Flowchart 2.20—No Network/Modem

Connection

Illustrated Parts Catalog

3.1 Serial Number Location

3.2 Computer Major Components

3.3 Plastics Kit

3.4 Cable Kit

3.5 Mass Storage Devices

3.6 Miscellaneous (Not Illustrated)

3.7 Sequential Part Number Listing

Removal and Replacement

Preliminaries

4.1 Tools Required

4.2 Service Considerations

Plastic Parts

Cables and Connectors

4.3 Preventing Damage to

Removable Drives

4.4 Preventing Electrostatic Damage

4.5 Packaging and Transporting

Precautions

4.6 Workstation Precautions

4.7 Grounding Equipment and

Methods

Removal and Replacement

Procedures

5.1 Serial Number

5.2 Disassembly Sequence Chart

5.3 Preparing the Computer for

Disassembly

5.4 Hard Drive

5.5 Computer Feet

5.6 Bluetooth Module

5.7 External Memory Module