Cooper Atkins 15400 NotifEye Software Instruction manual
The Cooper Atkins 15400 is a versatile device that provides real-time monitoring and data logging for temperature-sensitive environments. With its ability to connect to multiple sensors and gateways, you can monitor conditions remotely and receive alerts if predefined thresholds are exceeded. The system's user-friendly interface allows for easy setup, configuration, and data analysis, making it an ideal solution for various applications such as food safety, pharmaceutical storage, and laboratory environments.
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Digital Cold Chain Instruction Manual
Table of Contents
Creating an Account ............................................................................................................................................................ 1
New Master Account User .............................................................................................................................................................................................. 1
Link Existing NotifEye Account ....................................................................................................................................................................................... 3
Initial Landing Page ........................................................................................................................................................................................................ 4
Setting Up the Hardware ...................................................................................................................................................... 5
Setting Up and Using the Gateway (Buffer & Receiver) ................................................................................................................................................... 5
Understanding the Gateway Lights ................................................................................................................................................................................. 5
Configuring the Gateway ............................................................................................................................................................................................... 5
Inserting Batteries .......................................................................................................................................................................................................... 5
Setting Up the Online System .............................................................................................................................................. 6
Logging into the System ................................................................................................................................................................................................ 6
Adding Sensors, Gateways and Locations ....................................................................................................................................................................... 6
Adding Sensors .............................................................................................................................................................................................................. 6
Adding the Gateway ...................................................................................................................................................................................................... 7
Creating a Location ........................................................................................................................................................................................................ 7
The NotifEye System ............................................................................................................................................................ 8
System Overview (Dahsboard) ....................................................................................................................................................................................... 8
Location Summary Overview ......................................................................................................................................................................................... 9
Sensor Summary .......................................................................................................................................................................................................... 10
Sensor Types ................................................................................................................................................................................................................ 11
Gateways ..................................................................................................................................................................................................................... 11
Sensor/Gateway Status Indicators ................................................................................................................................................................................ 11
Sensor Details .............................................................................................................................................................................................................. 11
Viewing and Exporting Sensor Data .............................................................................................................................................................................. 12
Configuring Sensors ..................................................................................................................................................................................................... 12
Setting Notifications .................................................................................................................................................................................................... 13
My Account Settings .......................................................................................................................................................... 16
Account Details Overview ............................................................................................................................................................................................ 16
My Profile ..................................................................................................................................................................................................................... 16
Users ............................................................................................................................................................................................................................ 17
Adding, Editing and Setting User Permissions .................................................................................................................... 17
Adding New Users ........................................................................................................................................................................................................ 17
Editing Existing Users ................................................................................................................................................................................................... 18
Notifications ................................................................................................................................................................................................................ 18
Payment History .......................................................................................................................................................................................................... 18
Mounting Refrigerator/Freezer Sensors ............................................................................................................................. 19
Mounting Product Simulator Sensors ................................................................................................................................. 19
User Information ................................................................................................................................................................ 20
Limited Warranty ......................................................................................................................................................................................................... 20
Creating an Account
1. In a web browser, navigate to digitalcoldchain.com
2. Click the “New Account Registration”.
3. Enter your Email address and click Verify.
4. Open the email and click on the registration link.
5. Complete the User Registration.
Please ensure all fields are completed. If you are creating a new account, select New Master Account User, otherwise, select Link Existing NotifEye Account .
New Master Account User Link Existing NotifEye Account
New Master Account User
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Primary User Registration
Key Fields:
• User Name – the verified email address. This username will be set as an administrator.
• First Name and Last Name – primary account user’s first and last name
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Email – same as user name
•
Password – must be a strong password using at least 8 characters
Note: We recommend writing down your username and/or password on the reference guide that shipped with your kit and keeping it in a secure location.
Account Information
Key Fields:
• Company Name – company name associated with this account
• Time Zone – time zone of the company. Data will be displayed using this setting.
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Address Information – primary user/account address
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Location Registration
Click “Add Location” to create your first location. Additional locations can be created later.
Add/Edit Location
Key Fields:
• Location Name – name of the location
• Country – country where the location resides
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Address Information – address where the location resides
Continue to section titled Initial Landing Page.
Link Existing NotifEye Account
Existing User Registration
Key Fields:
•
User Name – the verified email address.
•
Email – same as user name
•
Password – must be a strong password using at least 8 characters
• NotifEye Username/NotifEye Password: Username and password of your existing NotifEye account.
Note: We recommend writing down your username and/or password on the quickstart guide that shipped with your kit and keeping it in a secure location.
Account Information
Verify the information is correct. If any information must be changed, enter it now, then click “Submit”.
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Location Registration
All existing locations will display. To edit an existing location, click the
Edit icon next to the location. To create a new location, click “Add
Location”. Click “Continue” when done.
Add/Edit Location
Key Fields:
•
Location Name – name of the location
•
Country – country where the location resides
• Address Information – address where the location resides
Continue to section titled Initial Landing Page.
Initial Landing Page
The first time you register your site, your “My Account” dashboard will open.
You are ready to start setting up hardware. Click NotifEye from the top menu. This will take you to your current locations screen.
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Click the All Locations dropdown to select the Location you want to start adding hardware to.
Setting Up the Hardware
Before continuing, please verify with your IT department that TCP port 8883 is open on your firewall.
Setting Up and Using the Gateway
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(Buffer & Receiver)
Plug Ethernet Cable from Wall port/Switch directly into Ethernet Port 1 of the buffer.
•
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Plug the power cable ( 2 ) into a power outlet.
Place gateway in a secure location.
NotifEye Gateway
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Understanding the Gateway Lights
Note: When the Gateway is first powered, the lights 1 and 2 will turn on for a moment, turn off, and then turn back on after 30–60 seconds. When this cycle is complete, the Buffer is connected. Light 1 will be green and Light 2 will be amber.
Lights
1 2
Configuring the Gateway
The Gateway collects data from all sensors within range. If the internet connection is interrupted, the gateway’s internal storage will store readings to prevent data loss. Once the internet connection is re-established, any stored data is automatically transmitted. Since the gateway requires power for this operation, a battery backup is recommended in the event of a power outage.
Inserting Batteries
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Remove the sensor cover by pinching the sides and lifting upward.
Insert the battery into the battery slot ( 1 ).
Press the reset button ( 2 ) to initialize the sensor. Replace the sensor cover.
IMPORTANT: Do not mount sensors before entering their IDs and codes into the online system.
Setting Up the Online System
Logging into the System
On the home page, enter your username and password you created in the login fields and click the “Login” button.
Adding Sensors, Gateways and Locations
These steps will allow you to add sensors, gateways and locations to your account. If you have additional gateways you can either set them up as their own individual locations or add them to your existing location and manage them from one account.
Adding Sensors
• Choose the “Device Management” tab from the navigation bar.
• Select the “Sensor” radio button.
• Click the “Add” button.
• Enter the Sensor Name, Sensor ID and Sensor Code from the label on the sensor.
• Change the Sensor Name, Sensor ID, Sensor Code, Heartbeat, Network Location and Min/Max Threshold.
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• From the “Select Network Location” dropdown, select the location to add the sensor to.
• Press the “Add” button. The sensor will now appear in the sensor list.
Repeat this process to add more sensors. Once all sensors are added they can be installed. See “Mounting Sensors”.
Adding the Gateway
• Choose the “Device Management” tab from the navigation bar.
• Select the “Gateway” radio button.
• Click “Add”.
• From the “Gateway Type” dropdown, select the type of Gateway.
•
Default setting for most locations is Base Station.
Enter the Serial Number and Mac Address (All letters must be capitalized and the colon(s) must be included) from
• label of the Buffer.
From the “Select Network Location” dropdown, select the location to add the sensor to.
• Click “Add” on the bottom and the gateway will now appear in the gateway list.
Repeat this process to add more gateways.
Creating a Location
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Choose the “Add Location” tab located under the Gateway/Sensor information button.
Enter the Location Name and complete the rest of the form.
Click “Submit”. The location will appear in the Location dropdown list.
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The NotifEye System
System Overview (Dahsboard)
When you have logged in to the online system, you will start on the Current Locations view. You have access to a system health-check overview (includes all locations) and the list of your current locations.
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List View
1.
User Account - click the email address in top right to access My Account and Log Out.
2.
Health Check Overview - click on the colored notification type to view those Notifications.
3.
Menu – click to change applications.
4.
Location Summary Overview – click on Location Summary to display that location summary data.
Location Summary Overview
The Location Summary Overview presents data in a manner like an exception report where you get a quick overview of how your system if functioning. Please note, if you are using both NotifEye and HACCP, information from both applications will display.
When the page initially displays, you will get a quick visual in box format of any exceptions which have taken place.
Exceptions include outstanding Alarms, Missed Communications and Low Battery. If an exception has occurred, the number of exceptions will be displayed in red. Green indicates there are no issues.
There are two methods to display data: hierarchy view and list view. The map view is used to provide an overview of where your locations overlaid on a map.
Hierarchy View
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Map View
Sensor Summary
Click the NotifEye menu option to display a summary of all locations.
Using the All Locations dropdown, select your location.
This screen provides an overview of the location including access to sensors, gateways and device management. By default, displays the Sensor list for this location.
Sensors – click to display list of sensors at this location.
Gateways – click to display list of Gateways at this location.
Device Management – click to manage devices (add, edit, delete) sensors and gateways.
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Compare Sensors – click to compare 2 or more sensors.
Add/Edit Location – click one of the buttons to add or edit a location.
Sensor Types
Currently available sensors include Temperature, Temperature/Humidity and Contact Status (open/close).
Each sensor displays the current reading, sensor name, and date/time stamp of the reading.
Temperature Temperature/Humidity Contact Status
Clicking on a Sensor brings up the Sensor Details page displaying the most current information on the selected sensor.
Gateways
Gateways send the sensor data to NotifEye. Sensor data is stored on the gateway to prevent data loss and aid in data recovery.
Sensor/Gateway Status Indicators
Displays the status for each individual sensor.
Green Yellow Red Blue Gray
Good
Communication
Stopped
Communicating
Hot or Triggered
Battery Alert
Cold Inactive / Never communicated
Sensor Details
Displays the most current information of the selected sensor, including: last sensor reading, last check-in date/time, data graph (temperature, humidity or contact), and data readings list.
Click on the sensor you want to interact with from the location summary page. Here you can view the sensor data history as text and in a graphical chart for the date range specified in the top right corner. To change the date range of the viewable information, click on the date range box at the top right of the sensor data window.
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The data graph and data readings list can be changed by selecting a new start and end date. Comments can be added for audits and notes. The data readings list can be exported to CSV or PDF.
Note: If you view data immediately after setting up your system, the chart will not have enough readings to create a graph; you must wait until your sensor has checked in multiple time.
Viewing and Exporting Sensor Data
Exporting to .pdf or .csv file
Clicking on the “Export to PDF” or “Export” tab within the sensor data window allows you to export sensor data to Adobe PDF
(.pdf) or a comma separated value (.csv) file. To export sensor data, you must first select the date range for the data you want to export. Once the date range is selected, determine whether you want sensor data from the selected sensor only, from all sensors in the location or all sensors assigned to the account.
Note: The data will be exported to Adobe PDF (.pdf) or a comma separated value (.csv) file for use in spreadsheet software such as
Microsoft Excel®. Depending on your browser settings you may be prompted for a save location. If not, the file will be downloaded to your browser’s default download directory.
Configuring Sensors
The Configuration window allows you to change the name of the sensor and set the heartbeat (how often the sensor checks-in with the software) – 30 minutes is default/recommended setting.
To set a sensor’s configuration, from the system overview page, select the location where the sensor is located, then click the “Device Management” tab. Click the checkbox next to the Sensor and click “Edit”. When you have finished making
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changes, click “Save”.
NOTE: Be sure to click “Save” any time you make a change to any of the sensor parameters.
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1.
Sensor ID – ID assigned to sensor.
2.
Sensor Name – The name of the assigned sensor, e.g., Freezer 1.
3.
Heartbeat Interval - The interval which data is recorded and when alerts are generated.
4.
Scale Fahrenheit or Celsius.
5.
Min/Max Threshold – Minimum and Maximum valid reading.
Setting Notifications
Automated notifications can be set up to alert you via text (SMS) message or email if a wireless sensor meets a set threshold or condition. To create or modify a notification, click on “Users” and select “My Account”, then click the “Notifications” tab.
The Notification List Window
Creating a New Notification. Click on the “Add Notification” button.
There are four notification options:
1.
Sensor Reading Notification : Application notifications are sensor specific (temp sensor = trigger alert when temp is above 70°F, etc.). The notification you create will be based on the selected sensor type.
a.
Temperature: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time.
b.
Humidity: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time.
c.
Open/Close: Sends a notification any time a sensor exceeds set measurement limits for a designated period of time.
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2.
Battery Notification: Allows users to define a battery power percentage level that will trigger an alert from the system, warning them to replace batteries.
3.
Inactivity Notification: Set up “Inactivity” notifications to alert you when your sensors and/or gateways have stopped communicating with the servers. Failure to set up an “Inactivity” notification will result in no email/ text (SMS) being sent should your sensors stop communicating with the servers. This can also be used for inactivity in the gateway.
4.
Advanced Notification: Allows the user to set notifications based on more advanced rules; such as allowing for a delay before sending out an alert.
Setting and Editing Notifications
For the most features (i.e. alarm delay), click “Advanced Notification” and select what sensor type you are creating the alert for: Advance Temperature Range, Advance Humidity or Advance Open/Close .
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1.
Type of Advanced Notification
List of Sensor Types
2.
Notification Name
Name of Notification.
3.
Notification Text
Message that will be displayed when notification is sent.
4.
Notify After Minutes
Defines a delay, in minutes, to wait before sending a notification. If a normal reading (equipment returned to valid state) is recorded during the delay time, no notification will be sent out.
5.
Notify when sensor temperature reading is Less than Temperature
Allows you to set the minimum limit. Any readings under this value will trigger a notification.
6.
Notify when sensor temperature reading is Greater than Temperature
Allows you to set the maximum limit. Any readings above this value will trigger a notification.
7.
Sensor Reading Type
Select Celsius or Fahrenheit
8.
Don’t Alert again for (snooze)
Defines how frequently you want to be notified once the alert is active. Default is set to 60 minutes.
9.
Schedule Notification Times
Sensor will alert independent of other sensors. Default is set to independently.
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10.
Notification is Active
Allows you to turn off a notification temporarily without deleting it.
When you are finished, click “Next”.
Assigning Notifications Delivery Settings
Delivery Schedule
Notifications can be sent every day, all day, or during select dates and times. Default notification schedule is
Always. When you are finished, click the “Next” button.
Sent From Sensors
Each notification needs to be assigned to a sensor. From the Sensor List panel, choose the sensor to attach to this notification.
If you are assigning a notification to a gateway, do not select any sensors. When you are finished, click “Next”.
People that will receive this notification
For each person that you want to receive notifications, select from the User List panel. When you are finished, click “Submit”.
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Deleting a Notification
To delete a notification, in the “Notification List” pane, click the “Delete” icon of the notification you wish to delete.
Adding Corrective Actions to Sent Notifications
If a user receives a notification, they can document any corrective actions taken to resolve the issue. Selecting the
“Notifications” tab under the transmitter displays the recently sent notifications. Here you can “Add” a corrective action or
“View” any corrective actions that have already been recorded.
My Account Settings
Clicking on “User” in the top right of the screen will open the Settings pane where you have access to My Account (change account information, manage users, display payment history, manage notifications), NotifEye (open NotifEye), Help and
Log Out.
Account Details Overview
From the Account Details page, you can administer your Account, Users, Payment History and Notifications.
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1.
My Profile - click to access a user’s profile and assign locations to the user.
2.
Users - click to manage/create users.
3.
Notifications – click to manage/assign notifications settings for sensors.
4.
Payment History – History displayed at bottom of page.
My Profile
Displays my profile information (e.g. User Name, Cell Phone, etc.) and which locations I have access to.
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Users
Displays a list of all users.
Adding, Editing and Setting User Permissions
Adding New Users
To add new users, click on the user icon at the top right and select “My Account”. Click “Users” then click “Add Users”.
Note : In order to make changes to users, ensure you have administration privileges to the account.
Complete the form by filling in their corresponding information and assign them a username and password. If you want this user to receive cell phone or text alerts from the system, you’ll need to enter their cell phone number and cell carrier from the dropdown. Click “Continue”.
Finally, select which locations the user can access. Click “Save Locations” to complete.
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If you are creating another administrator, who will have permission to edit information, you’ll need to make sure to check the
“Is Administrator” box. If this user is only to have specific permissions, you’ll need to go back and make these changes once the user has been added to the account.
Once you click “Save”, you will be taken back to the Account settings page where your new user will be displayed.
Editing Existing Users
To make edits to a user, in the “Users” list, locate the user and click on the name of the user you wish to edit. From here you can change their notification settings, reset their password, edit their personal contact information and edit their permissions. If you want to make the user an admin, checking “Is Administrator” will give them full administrative access to view and make changes to the account.
Notifications
Displays the list of created notifications which can be attached to sensors and provides the ability to create new notifications.
Payment History
Lists payment history including payment date, amount paid, paid by, etc. This can be found under “My Profile”.
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Mounting Refrigerator/Freezer Sensors
Sensors should be placed on a clean, dry, flat surface. Place them at least 3 ft away from each other and any wireless gateway for clearest transmissions.
Do not place the sensor module inside any refrigerator/freezer cabinet or storage area. This will adversely affect sensor performance.
• Make sure the surface is clean, dry, and flat. Peel off the wax paper from the sticky back of the foam tape and mount the sensor just outside the door of the unit to be monitored.
• Determine optimum placement of the probe (back corner/middle of cooler/freezer ceiling), e.g., don’t place near door or fan or boxes where employees may be stocking/removing product.
Probe Option 1
1.
Run the sensor probe through the door seal.
2.
Use clips or twist ties to secure the probe wire to the interior wall or shelving.
Probe Option 2
1.
If installing through the cooler wall, start by drilling a hole slightly larger than the size of the temperature probe in the seal or wall.
2.
Push the probe and wire through the hole.
3.
Use clips or twist ties to secure the probe wire to the interior wall or shelving.
4.
Once the probe is placed in the desired location, use silicone to seal the hole around the wire.
Mounting Product Simulator Sensors
Sensors should be placed on a clean, dry, flat surface. Place at least 3 ft away from each other and any wireless gateway for clearest transmissions.
1.
Determine where you will install the metal mounting clip in the refrigerator/freezer (approx. 6-7 feet from the floor).
2.
Using the provided screw, install the metal mounting clip.
3.
Insert the Product Simulator Sensor into the mounting clip. The clip should sit in the recessed portion of the sensor.
NOTE: Typical time for the Product Simulator Sensor to reach saturation temperature is approximately 20 minutes.
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1.
User Information
2.
For detailed instructions on how to use your NotifEye™ Wireless Sensors or the NotifEye™ Online System, please visit us at: www.cooper-atkins.com/support
This equipment has been tested and found to comply with the limits for a Class B digital devices, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
WARNING
Changes or modifications not expressly approved by Cooper-Atkins could void the users’ authority to operate the equipment.
Limited Warranty
Any hardware which proves to be defective in material or workmanship within one year of original purchase will be repaired or replaced without charge upon receipt of the unit prepaid with proof of purchase. This Limited Warranty does not cover damage in shipment or failure caused by tampering, obvious carelessness, or abuse, and is the purchaser’s sole remedy.
Emerson Commercial and Residential Solutions –
Cooper-Atkins
33 Reeds Gap Road • Middlefield CT 06455-0450 U.S.A.
Email: www.cooper-atkins.com
For all Technical Support Contact:
I-Care Customer Service Support Tel: 888.533.6900, Opt. #2
Email: [email protected]
67-1723
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