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Installation manual
GPRS Monitoring Gateway for Autarco inverters
© Autarco Group B.V. IM.S2.GPRS-GATEWAY.EN-V1.0
Contact Information
Autarco Group B.V.
Schansoord 60
5469 DT Erp
The Netherlands www.autarco.com [email protected]
Other Information
This manual is an integral part of the unit. Please read the manual carefully before installation, operation or maintenance. Keep this manual for future reference.
Product information is subject to change without notice. All trademarks are recognized as the property of their respective owners.
If any technical problems occur, please contact us with the following information in hand.
Device Model
Serial number of product
© Autarco Group B.V.
All rights reserved.
2 GPRS Monitoring Gateway
Table of contents
Installing the GPRS Monitoring Gateway
Connection with single inverter
Connection with multiple inverters
Unlock the security code on your SIM card
Installation manual
IM.S2.GPRS-GATEWAY.EN-V1.0 3
4
2 screws
1.
Introduction
1.1
Read this first
The main purpose of this user manual is to provide instructions and detailed procedures for installing, operating, maintaining, and troubleshooting the Autarco GPRS Monitoring Gateway which is used with Autarco inverters.
To reduce the risk of electrical shock, and to ensure the safe installation and operation of the GPRS Monitoring
Gateway, the following safety symbol appear sthroughout this document to indicate dangerous conditions and important safety instructions:
WARNING! Indicates safety instruction, which if not correctly followed, can result in injury or property damages.
The GPRS Monitoring Gateway can collect information of PV-systems by GPRS communication through
RS485/422 interface with convenient 'plug and play' function.
Users can check the runtime status of the device by checking the 4 LEDs on the panel, indicating power,
485/422, link and status respectively.
Please keep this user manual available at all times.
1.2
Checklist
After unpacking the box, please make sure all the items are contained as follows:
1 RS485 Monitoring cable 1 power adapter with
European or British plug
1 LAN Monitoring Gateway
(S2.GPRS-BOX)
2 expandable rubber hoses 1 Quick Guide
GPRS Monitoring Gateway
Installation manual
1.3
Interface and connection
Power adapter port
LEDs
RS485/422
Antenna Port
RESET
SIM card slot
SIM card ejection button
SN serial number
WARNING! When you screw/unscrew or adjust the antenna, please make sure that you only use the metal part of the antenna. Do not hold the plastic part while adjusting otherwise the antenna may be damaged.
1.4
Mounting gateway
GPRS Monitoring Gateway can be either wall-mounted or flatwise. It should at all times be installed indoors.
IM.S2.GPRS-GATEWAY.EN-V1.0 5
2.
Installing the GPRS Monitoring Gateway
WARNING! Power supply of inverters must be cut off before connection. Make sure that all connections are completed, then power the gateway and inverters, otherwise personal injury or equipment damage may be caused.
2.1
Connection with single inverter
Connect inverter to gateway with monitoring cable, and connect gateway to power supply with power adapter.
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Installation manual
2.2
Connection with multiple inverters
1.
Parallel connect multiple inverters with network cables.
2.
Connect first inverter to gateway with monitoring cable.
3.
Set different address for each inverter. For example, when connecting three inverters, the address of first inverter must be set as "01", the second must be set as "02", and the third must be set as "03" and so on. a.
On the inverter, press ENTER and then UP/DOWN to navigate to SETTINGS b.
Select SET ADDRESS c.
Set address and press ENTER to save d.
For further details, please refer to inverter manual
4.
Connect gateway to power supply with power adapter.
2.3
Confirm connection
When all connections are finished and with the power on for about 1 minute, check the 4 LEDs. If POWER and
STATUS are permanently on, and LINK and 485/422 are permanently on or flashing, connections are successful.
If any problems occur, please refer to Chapter 5 ‘Debug’.
IM.S2.GPRS-GATEWAY.EN-V1.0 7
3.
Setting up the SIM card
3.1
Unlock the security code on your SIM card
NOTE! The GPRS Monitoring Gatway should be fitted with a micro size SIM card. Make sure the
SIM card has been cut to the right size or equipped with a suitable adapter before proceeding installation.
If the SIM card has a PIN code, you must unlock it by using a mobile phone. Insert the SIM card into the phone instead of your regular SIM card.
Android:
Go to ‘Settings’
‘Security’
‘Set up SIM card lock’
Uncheck the box next to ‘Lock SIM card’
Confirm the change by inputting the current PIN code
<OK> iPhone:
WARNING! Most iPhones use a SIM card in the so-called nano-size. If you would like to use an iPhone for this procedure, you will have to make sure the SIM card is resized to fit in the iPhone. By doing so, a convertor is necessary to fit the SIM card in the GPRS Monitoring Gatway afterwards.
8
Go to ‘Settings’
‘Phone’
‘SIM PIN’
Uncheck the box next to ‘SIM PIN’
Confirm the change by inputting the current PIN code
<OK>
3.2
Install the SIM card
The SIM card can now be installed in the GPRS Monitoring Gateway.
3.3
Configure the SIM card
To activate the data communication, a SMS has to be sent from a mobile phone to the SIM card in the GPRS
Monitoring Gateway. The exact text of this message depends on the providers conditions.
GPRS Monitoring Gateway
Installation manual
With password:
AT+YZAPN=[APN],[user],[password]
Without password
AT+YZAPN=[APN]
Please note: leave the brackets [ ] away when entering the command.
In the following link you will find the exact information on [APN], [username] and [password] for all Dutch providers. https://www.gadgetgoeroe.nl/tips/apn-instellingen-van-alle-nederlandse-mobiel-internet-aanbieders/
This information may have changed. Check on the website of the provider the latest information.
This type of SIM-cards are offered and sold as M2M and IoT. They have a low monthly fee and a low maximum bandwidth. Some providers have a portal to manage multiple cards.
Please contact your provider for installation outside the Netherlands.
4.
Registration
4.1
Check connection in MyAutarco
In MyAutarco you can check if the GPRS Monitoring Gateway is connected and transmitting data. Go to the monitoring setup wizard, enter the serial number and press ‘Check latest message’. If the GPRS Monitoring
Gateway is properly connected, you can continue to monitoring setup.
4.2
Monitoring setup
In order to register your GPRS Monitoring Gateway in MyAutarco, and to allocate it to a registered PV system, send an e-mail to [email protected]
, holding the following information:
• GPRS Monitoring Gateway: o Serial ID
• Inverters o Serial IDs o Corresponding RS485 addresses (see chapter 2.2)
IM.S2.GPRS-GATEWAY.EN-V1.0 9
5.
Debug
5.1
LED indication
LEDs Status
POWER
485\422
LINK
STATUS
On
Off
On
Flashing
Off
On
Flashing
Off
On
Flashing
Off
Meaning
Power is normal
Power is abnormal
Connection between gateway and inverter is normal
Data is transmitting between gateway and inverter
Connection between gateway and inverter is abnormal
Gateway connected to server, connection is normal
Data is transmitting between gateway and server
Connection between gateway and server is abnormal
G S M module is normal, with strong signal
G S M module is normal, with normal signal
GSM module is normal, with weak signal; or GSM module is abnormal
Note: Abnormal means that network is not registered on GSM module
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Installation manual
5.2
Trouble Shooting
Phenomenon Meaning Solutions
On On
On Flashing Flashing On
Off
On
Off
Off
On X
On X
On
Off
X
X
X
On
Off
X
Connection is normal, no data transmission
Connection is normal, data is transmitting
No power supply
Normal, no solutions required.
Normal, no solutions required.
Connect power supply and ensure good contacts.
Connection with inverter is abnormal
Check the connection cable, and ensure that the cable order comply with T568B.
Ensure the stability of RJ-45.
Flashing GSM signal is too weak
Off
Antenna is loose
GSM signal is weak
Ensure that inverter is working under normal condition.
Move gateway or adjust the antenna to other position for better signal
Check if the antenna is loose; if so, please screw to tighten.
Move gateway or adjust the antenna to other position with better signal
No SIM card or contact of
SIM card is abnormal
Take SIM card out and install again.
GSM module is abnormal Power again.
PIN password protection applied on SIM card
Account of SIM card out of credit
Disable PIN password protection on SIM card.
Check the account of SIM card; if out of credit, please top up.
Non-compatible SIM card Please contact your device customer service.
5.3
Reset
Press the reset button with a needle or open paper clip and hold for a while. Reset is successful when 3 LEDs, except POWER, turn off.
IM.S2.GPRS-GATEWAY.EN-V1.0 11
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