Smart Nutrition Scale

Model No.:

ESN00

Questions or Concerns? [email protected] • (855) 686-3835 1

Thank you for purchasing the

Smart Nutrition Scale by Etekcity.

If you have any questions or concerns, please reach out to our helpful Customer Support Team at [email protected]

. We hope you enjoy your new smart nutrition scale!

2

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Table of Contents

Safety Information

Function Diagram

Digital Display

Setup

App Installation & Registration

Configuration

App Operation

• Weight Measurement

• Search Food

• Diary

• Device Settings

Scale Operation

• Tips

• Tare Function

• Measurement

Maintenance

Troubleshooting

Warranty Information

Customer Support

16

16

18

19

12

14

15

16

11

11

6

7

5

6

4

5

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21

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Package Contents

1 x ESN00 Smart Nutrition Scale

2 x 1.5V AAA Batteries (Pre-installed)

1 x User Manual

Specifications

Weight Capacity

Battery

176.4 oz / 11 lb / 5000 g / 5000 mL

Units

Division Value oz / lb:oz / g / mL

0.1 oz / 1 g / 1 mL

Backlight Auto-Off 30-120 seconds (adjustable in app)

Scale Auto-Off

Dimensions

120 seconds

9.2 in x 6.3 in x 0.6 in

(235 mm x 160 mm x 16.5 mm)

2 x 1.5V AAA Batteries

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4

Safety Information

To avoid damage to this device, please read and follow all instructions and safety guidelines in this manual.

Scale

• Do not exceed the 11 lb (5 kg) weight capacity, as doing so may damage the scale. An overload indicator will appear on the LCD display if the limit is exceeded.

• Avoid exposing the scale to damp environments or extreme temperatures.

• Do not immerse the scale in water or any liquid. If liquid is spilled on the digital display or buttons, immediately wipe the scale clean with a soft cloth to avoid internal damage.

• This scale is not intended for commercial or heavy-duty use.

• Handle the scale with care. Keep the scale in a cool, dry environment.

Batteries

• Do not mix new and used batteries.

• If the low battery indicator (“ Lo ”) appears on the display, replace the batteries.

• If the scale is not in use for an extended period of time, remove the batteries to conserve battery life and extend the lifetime of the scale.

Note: This smart scale complies with Part 15 of the FCC

Rules. Operation is subject to the following two conditions:

(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Function Diagram

1. Weighing Platform

2. Digital Display

3. Unit Button

4. Power/Tare Button

5. Battery Compartment

6. Anti-Skid Padding

1

3

4

2

5

6

Digital Display

1. Bluetooth Mode

2. Battery Life Indicator

3. Accumulative Mode

4. Weighing Mode

5. Measurement Unit

6. Tare Mode

7. Negative Weight

Value

8. Weight Value

9. Nutritional

Information

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7

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1

9

2 3 4

M

Calories

Cal from Fat

Total Fat

Saturated Fat

Trans Fat

Cholesterol

Sodium

Potassium

Total Carbs

Dietary Fiber

Sugars

Protein

5

M ml g fl’oz lb:oz

Kcal

Kcal g g g mg mg mg g g g g

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Setup

1. Open the battery compartment on the underside of the scale.

2. If necessary, insert the included AAA batteries, making sure they are under the correct polarity as marked on the battery compartment.

[ Figure 1.1

]

3. Replace the battery cover.

4. Press the button to turn on the scale.

AAA batteries

App Installation

& Registration

1. Scan the QR code, or download the VeSync app from the App Store or Google Play Store.

Note: For Android users, choose “ Allow ” (when prompted) to use VeSync.

2. After you’ve signed up, enter your email and password, then tap Log In .

Note: You must create your own VeSync account to use third-party services and products, such as the

Amazon Echo and Google Home. These will not work with the Guest account. With a VeSync account, you can also allow your family or friends to use your smart scale. Even if you get a new phone, your nutrition records will still be available on your account.

Figure 1.1

iOS Android

Configuration

1. Tap the + button to add your device.

2. Tap Scales .

Configuration – 7

3. Select the Etekcity Nutrition Scale (ESN00) .

4. Power on your scale. Make sure the screen lights up. Tap Connect .

8 – Configuration

Note: Your phone’s Bluetooth needs to be turned on to allow VeSync to connect to the new scale.

5. The system will take a moment to scan for devices. Tap Etekcity Scale_ESN00 to connect.

6. If you can’t connect, tap Why couldn’t I connect to my device?

at the bottom of the screen.

Configuration – 9

7. After following the “ Troubleshooting ” steps, tap < to return to the previous screen. Then tap

Search Again .

8. Give your nutrition scale a unique name, or simply use the default name. You’ve completed setup.

10 – Configuration

Note: You can change the name and picture at any time in

“ Device Settings ”.

App Operation

Weight Measurement

1. On the “ My Home ” screen, tap on the name of your nutrition scale.

2. Put the food you want to weigh on the scale.

The scale will display the weight, which will be synchronized with the VeSync app.

Note: You can tap Unit to set the measurement units, and tap Tare to use the “ Tare Function ” (see page 16).

App Operation – 11

Search Food

1. Tap What’s on the scale?

for food information, or to add new food.

2. Enter the name of the food in the search

(for example: Strawberries).

12 – App Operation

Note: You can add food by tapping + at the bottom of the screen.

3. View the nutrition facts of the food selected. 4. Tap Meals . You can choose which meal to record the selected food under.

Note: You can tap the √ symbol in the upper right corner to save nutrition information.

App Operation – 13

Diary

1. Tap Diary .

2. View your nutrition records and customize your nutrition goals.

14 – App Operation

Device Settings

1. Tap in the upper right corner.

2. Customize your device settings. You can change the scale’s name and icon, edit your goals and food records, and change the Display Auto-Off time.

App Operation – 15

Scale Operation

Tips

• For accurate results, always place the scale on a hard, dry, flat surface, and keep the scale away from dirt, dust, vibration, wind, air currents, and electromagnetic interference.

• When you turn on the scale, choose units, or use the tare function, always wait for the scale to read “ ” again before attempting measurement.

Tare Function

Whenever you measure liquid or items inside a container, you can use the tare function to remove the container’s weight from the final measurement.

1. Place an empty container on the scale. The screen will display the container weight.

[ Figure 2.1

]

Figure 2.1

16 – Scale Operation

2. Press . The screen will now display “ ” again. [ Figure 2.2

]

3. Place liquid or items in the container. The scale will now measure the liquid or items, without including the weight of the container.

[ Figure 2.3

].

4. When you’re done, reset the scale by removing all weight and pressing .

Figure 2.2

press Figure 2.3

Scale Operation – 17

Measurement

1. Press to turn on the scale. Press UNIT to select your desired measuring unit, which will display at the top of the screen. [ Figure 3.1

] a. Weight: Choose between ounces (“ oz ”), both pounds and ounces (“ lb:oz ”), or grams

(“ g ”).

b. Volume: Scale measures in milliliters (“ ml ”).

Select water ( ) or milk ( ) options.

2. Optional: If you’re using a container to hold the items or liquid you’re measuring, first place the empty container on the scale. Press zero out (tare) the container’s weight.

to

18 – Scale Operation

Figure 3.1

Weight: Volume: press UNIT

3. Gently place your item on the scale. The screen will display the weight or volume. [ Figure 3.2

]

4. Press and hold the scale.

for 3 seconds to turn off

Maintenance

• Use a slightly damp cloth to clean the surface of the scale, followed by a dry, soft cloth to wipe away the remaining moisture.

• You can use a dry, soft cloth to wipe dust off the scale.

• Do not wash the scale or immerse it in water or any other liquid.

Figure 3.2

Note:

• To reset the scale, remove all weight from the

• platform and press .

To conserve battery power, the scale will automatically turn off after 2 minutes of inactivity.

The display backlight will automatically turn off after

30 seconds of inactivity. You can change this in

Device Settings (see page 15).

Troubleshooting

Problem

LCD display is dim.

LCD display shows “ Lo ”.

Scale does not turn on.

Scale cannot connect to

VeSync app.

Display shows “ Err ”.

Possible Cause

Scale is on standby.

Batteries are running low.

Batteries are running low.

Batteries are out of power.

Batteries are not properly installed.

Your mobile device is too far away from the scale.

The scale is connected to another mobile device.

Weight exceeds 11 lb (5.2kg).

Solution

Place an item on the scale for measurement, or turn off the scale by pressing and holding for 3 seconds.

Replace the batteries.

Replace the batteries.

Replace the batteries.

Insert batteries under the correct polarity as marked on battery compartment.

Make sure your mobile device is within 30 ft

(10 m) of the scale.

A Bluetooth device can only exchange data with 1 other Bluetooth device at a time. Make sure the scale is not currently connected to any other phone or app.

Promptly remove item from scale to protect its weight sensors. Use a different scale with a higher weight range.

If you still need help, please contact “ Customer Support ” (page 22).

Warranty Information

Product Name Smart Nutrition Scale

Model Number ESN00

Default Warranty Period 1 year

For your own reference, we strongly recommend that you record your order number and date of purchase.

Order Number

Date of Purchase

Terms & Policy

Etekcity warrants all products to be of the highest quality in material, craftsmanship, and service, effective from the date of purchase to the end of the warranty period.

Etekcity will replace any product found to be defective due to manufacturer flaws based on eligibility. Refunds are available within the first 30 days of purchase. Refunds are only available to the original purchaser of the product. This warranty extends only to personal use and does not extend to any product that has been used for commercial, rental, or any other use in which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product.

This warranty is non-transferrable. Etekcity is not responsible in any way for any damages, losses, or inconveniences caused by equipment failure by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.

This warranty does not apply to the following:

• Damage due to abuse, accident, alteration, misuse, tampering, or vandalism.

• Improper or inadequate maintenance.

• Damage in return transit.

• Unsupervised use by children under 18 years of age.

Etekcity and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.

ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE

WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE

PERIOD OF THE LIMITED WARRANTY.

Additional 1-Year Warranty

You can extend your 1-year warranty by an additional year. Log onto www.etekcity.com/warranty and enter your order number (for example, from Amazon or Houzz) to register your new product for the extended warranty.

If you are unable to provide the order number for your product, please type a short note in the order number field along with the date you received your product.

Defective Products & Returns

If your product proves defective within the specified warranty period, please contact Customer Support via [email protected]

with your order number. DO NOT dispose of your product before contacting us. Once Customer Support has approved your request, please return the unit with a copy of the invoice or your order number.

Customer Support

If you encounter any issues or have any questions regarding your new product, please contact our helpful

Customer Support Team. Your satisfaction is our goal!

Customer Support

Etekcity Corporation

1202 N. Miller St., Suite A

Anaheim, CA 92806

Email: [email protected]

Toll-Free: (855) 686-3835

Support Hours

Monday - Friday

9:00 am - 5:00 pm PT

*Please have your order confirmation number ready before contacting customer support.

Connect with us @Etekcity

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