Extron NAV E 501 User Guide
Publicité
Publicité
User Guide
NAV Pro AV Over IP
NAV E 501 and NAV E 101
Streaming HDMI Encoders
68-2751-01 Rev. B
10 21
Safety Instructions
Safety Instructions • English
WARNING : This symbol, , when used on the product, is intended to alert the user of the presence of uninsulated dangerous voltage within the product’s enclosure that may present a risk of electric shock.
ATTENTION: , when used on the product, is intended to alert the user of important operating and maintenance (servicing) instructions in the literature provided with the equipment.
For information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide, part number 68-290-01, on the Extron website, www.extron.com
.
Instructions de sécurité • Français
AVERTISSEMENT : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale à l’utilisateur la présence à l’intérieur du boîtier du produit d’une tension électrique dangereuse susceptible de provoquer un choc électrique.
ATTENTION : Ce pictogramme, , lorsqu’il est utilisé sur le produit, signale à l’utilisateur des instructions d’utilisation ou de maintenance importantes qui se trouvent dans la documentation fournie avec le matériel.
Pour en savoir plus sur les règles de sécurité, la conformité à la réglementation, la compatibilité EMI/EMF, l’accessibilité, et autres sujets connexes, lisez les informations de sécurité et de conformité Extron, réf.
68-290-01, sur le site Extron, www.extron.com
.
Sicherheitsanweisungen • Deutsch
WARNUNG: Dieses Symbol auf dem Produkt soll den Benutzer darauf aufmerksam machen, dass im Inneren des Gehäuses dieses Produktes gefährliche Spannungen herrschen, die nicht isoliert sind und die einen elektrischen Schlag verursachen können.
VORSICHT: Dieses Symbol auf dem Produkt soll dem Benutzer in der im
Lieferumfang enthaltenen Dokumentation besonders wichtige Hinweise zur
Bedienung und Wartung (Instandhaltung) geben.
Weitere Informationen über die Sicherheitsrichtlinien, Produkthandhabung,
EMI/EMF-Kompatibilität, Zugänglichkeit und verwandte Themen finden Sie in den
Extron-Richtlinien für Sicherheit und Handhabung (Artikelnummer
68-290-01) auf der Extron-Website, www.extron.com
.
I
Istruzioni di sicurezza • Italiano
AVVERTENZA: Il simbolo, , se usato sul prodotto, serve ad avvertire l’utente della presenza di tensione non isolata pericolosa all’interno del contenitore del prodotto che può costituire un rischio di scosse elettriche.
ATTENTZIONE: Il simbolo, , se usato sul prodotto, serve ad avvertire l’utente della presenza di importanti istruzioni di funzionamento e manutenzione nella documentazione fornita con l’apparecchio.
Per informazioni su parametri di sicurezza, conformità alle normative, compatibilità EMI/EMF, accessibilità e argomenti simili, fare riferimento alla Guida alla conformità normativa e di sicurezza di Extron, cod. articolo
68-290-01, sul sito web di Extron, www.extron.com
.
Instrucciones de seguridad • Español
ADVERTENCIA: Este símbolo, , cuando se utiliza en el producto, avisa al usuario de la presencia de voltaje peligroso sin aislar dentro del producto, lo que puede representar un riesgo de descarga eléctrica.
ATENCIÓN: Este símbolo, , cuando se utiliza en el producto, avisa al usuario de la presencia de importantes instrucciones de uso y mantenimiento recogidas en la documentación proporcionada con el equipo.
Para obtener información sobre directrices de seguridad, cumplimiento de normativas, compatibilidad electromagnética, accesibilidad y temas relacionados, consulte la Guía de cumplimiento de normativas y seguridad de
Extron, referencia 68-290-01, en el sitio Web de Extron, www.extron.com
.
Copyright
© 2021 Extron. All rights reserved. www.extron.com
Trademarks
All trademarks mentioned in this guide are the properties of their respective owners.
The following registered trademarks ( ® ), registered service marks ( SM ), and trademarks ( TM ) are the property of RGB Systems, Inc. or Extron
(see the current list of trademarks on the Terms of Use page at www.extron.com
):
Registered Trademarks ( ® )
Extron, Cable Cubby, ControlScript, CrossPoint, DTP, eBUS, EDID Manager, EDID Minder, eLink, Flat Field, FlexOS, Glitch Free, Global
Configurator, Global Scripter, GlobalViewer, Hideaway, HyperLane, IP Intercom, IP Link, Key Minder, LinkLicense, LockIt, MediaLink,
MediaPort, NAV, NetPA, PlenumVault, PoleVault, PowerCage, PURE3, Quantum, Sharelink, Show Me, SoundField, SpeedMount,
SpeedSwitch, StudioStation, System I NTEGRATOR , TeamWork, TouchLink, V-Lock, VN-Matrix, VoiceLift, WallVault, WindoWall, XPA, XTP,
XTP Systems, and ZipClip
Registered Service Mark (SM) : S3 Service Support Solutions
Trademarks ( ™ )
AAP, AFL (Accu-RATE Frame Lock), ADSP (Advanced Digital Sync Processing), AVEdge, CableCover, CDRS (Class D Ripple Suppression),
Codec Connect, DDSP (Digital Display Sync Processing), DMI (Dynamic Motion Interpolation), Driver Configurator, DSP Configurator,
DSVP (Digital Sync Validation Processing), EQIP, Everlast, FastBite, Flex55, FOX, FOXBOX, IP Intercom HelpDesk, MAAP,
MicroDigital, Opti-Torque, PendantConnect, ProDSP, QS-FPC (QuickSwitch Front Panel Controller), Room Agent, Scope-Trigger, SIS,
Simple Instruction Set, Skew-Free, SpeedNav, Triple-Action Switching, True4K, Vector™ 4K , WebShare, XTRA, and ZipCaddy
FCC Class A Notice
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. The Class A limits provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause interference. This interference must be corrected at the expense of the user.
ATTENTION:
• The Twisted Pair Extension technology works with unshielded twisted pair (UTP) or shielded twisted pair (STP) cables; but to ensure FCC Class A and CE compliance, STP cables and STP Connectors are required .
• La technologie extension paires torsadées fonctionne avec les câbles paires torsadées blindées (UTP) ou non blindées (STP). Afin de s’assurer de la compatibilité entre FCC Classe A et CE, les câbles STP et les connecteurs STP sont nécessaires.
NOTES:
• This unit was tested with shielded I/O cables on the peripheral devices. Shielded cables must be used to ensure compliance with FCC emissions limits.
• For more information on safety guidelines, regulatory compliances, EMI/EMF compatibility, accessibility, and related topics, see the Extron Safety and
Regulatory Compliance Guide on the Extron website.
Battery
CAUTION: Risk of explosion — Do not replace the battery with an incorrect type.
Dispose of used batteries according to the instructions.
ATTENTION : Risque d’explosion — Ne pas remplacer la pile par le mauvais type de pile. Débarrassez-vous des piles usagées selon le mode d’emploi.
ATTENTION:
• If not provided with a power supply, this product is intended to be supplied by a UL
Listed power source marked “Class 2” or “LPS” and rated output 12Vdc, minimum
2.0 A or 56Vdc (PoE), minimum 0.8 A.
• Si le produit n’est pas fourni avec une source d’alimentation, il doit être alimenté par une source d’alimentation certifiée UL de classe 2 ou LPS, avec une tension nominale 12 Vcc, 2.0 A minimum ou 56Vdc (PoE), minimum 0.8 A.
Conventions Used in this Guide
Notifications
The following notifications are used in this guide:
CAUTION: Risk of minor personal injury.
ATTENTION : Risque de blessure mineure.
ATTENTION:
• Risk of property damage.
• Risque de dommages matériels.
NOTE: A note draws attention to important information.
TIP: A tip provides a suggestion to make working with the application easier.
Software Commands
Commands are written in the fonts shown here:
^AR Merge Scene,,0p1 scene 1,1 ^B 51 ^W^C.0
[01] R 0004 00300 00400 00800 00600 [02] 35 [17] [03]
E X!
* X1( * X2# * X2^ * X2% CE }
NOTE: For commands and examples of computer or device responses used in this guide, the character “ 0 ” is the number zero and “O” is the capital letter “o.”
Computer responses and directory paths that do not have variables are written in the font shown here:
Reply from 208.132.180.48: bytes=32 times=2ms TTL=32
C:\Program Files\Extron
Variables are written in slanted form as shown here: ping xxx.xxx.xxx.xxx —t
SOH R Data STX Command ETB ETX
Selectable items, such as menu names, menu options, buttons, tabs, and field names are written in the font shown here:
From the File menu, select New .
Click the OK button.
Specifications Availability
Product specifications are available on the Extron website, www.extron.com
.
Extron Glossary of Terms
A glossary of terms is available at http://www.extron.com/technology/glossary.aspx
.
Contents
Introduction
.................................................... 1
About this Guide ...................................................1
About the NAV System .........................................1
About the Encoder ...........................................1
About the Decoder ...........................................2
System Interaction and Capabilities ..................2
Features ...............................................................3
Installation and Basic Operation
Mounting ..............................................................5
Rear Panel Connections and Features ..................5
Connector and Cable Details ............................7
Front Panel Features ...........................................11
Startup and Basic Operation ..............................13
Power .............................................................13
Pairing Devices Manually ................................13
Operation .......................................................14
HTML Operation
........................................... 16
Opening the Embedded HTML Pages ................16
Using the HTML Pages .......................................19
Input Configuration Page ................................20
Output Configuration Page .............................23
Ties Page .......................................................31
Tools Pages ....................................................32
Monitoring Page .............................................40
Settings Page .................................................45
About Page ....................................................56
Control System
............................................. 57
Secure Platform Device ......................................57
Toolbelt ...............................................................57
Global Configurator Plus and Professional ..........59
Global Scripter....................................................60
SIS Operation
............................................... 61
Host-to-Encoder Communications .....................61
Encoder-Initiated Messages ................................61
Encoder Error Responses ...................................62
Using the Command and Response Tables ........62
Common symbol definitions............................62
SIS Command and Response Tables ..................63
Troubleshooting
........................................... 67
Alarms ................................................................67
Reference Information
................................ 70
Mounting the Encoder ........................................70
Tabletop Use ..................................................70
Mounting kits ..................................................70
UL Rack-Mounting Guidelines ............................71
NAV E 501 and NAV E 101 Encoders • Contents vii
NAV E 501 and NAV E 101 Encoders • Contents viii
Introduction
This section contains the following topics:
•
•
•
About this Guide
This guide contains installation, configuration, and operating information for the following
Extron streaming encoders:
• NAV E 501 Encoder — Streams HDMI video and audio over a managed 1G IP network. Also supports USB and Ethernet extension.
• NAV E 101 Encoder — Streams HDMI video and audio over a managed 1G IP network.
NOTE: In this guide:
• The NAV E 501 and NAV E 101 are both referred to as an “encoder.” They are referenced by model name when differences exist.
• NAV encoders and decoders collectively are referred to as “endpoints.”
About the NAV System
The Extron NAV decoders and one or more compatible encoders form an AV distribution and switching matrix on an Internet Group Management Protocol (IGMP) Managed IP
Network. The encoders are configured for low latency multicast streaming. The decoders are configured to join the assigned multicast group.
About the Encoder
A NAV encoder inputs an HDMI video signal and generates a video and audio stream that can be transmitted over an IP network using the Extron PURE3 Codec. The PURE3 Codec exceeds many of the performance characteristics of existing compression formats and provides exceptionally robust protection against network errors, making it ideal for qualitycritical applications.
The data stream can include:
• HDCP-compliant HDMI video (which can include embedded digital audio [SMPTE 299M and SMPTE 272M-A]) at resolutions up to 4k @ 60 Hz
• Optional analog audio
• RS-232 and IR control signals
• NAV E 501 only — USB 2.0 port control and data signals
• NAV E 501 only — An Ethernet Extension port allows communication to the same network
NAV E 501 and NAV E 101 Encoders • Introduction 1
Blu-ray
?
TLP Pro 1025M
Extron NAV E 101 #1
INPUT
12V
2.0 A MAX
L
AUDIO
R
CONTROL
CONT RS-232 IR
HDMI LOOP THRU C T Tx Rx G S G
Extron NAV E 101 #2
INPUT
12V
2.0 A MAX L
AUDIO
R
CONTROL
CONT RS-232 IR
HDMI LOOP THRU C T Tx Rx G S G
Extron NAV E 101 #3
INPUT
POWER
2.0 A MAX
L
AUDIO
R
CONTROL
CONT RS-232 IR
HDMI LOOP THRU C T Tx Rx G S G
Extron NAV E 101 # n
INPUT
12V
2.0 A MAX
L
AUDIO
R
CONTROL
CONT RS-232 IR
HDMI LOOP THRU C T Tx Rx G S G
You can manage the endpoints using an Extron NAVigator System Manager (see figure 1).
The base version of the NAVigator can control up to 16 endpoints. Available LinkLicense expansion options can accommodate up to 240 endpoints.
NAVigator
00 B
LAN
LNK
NAV e
CONFIG
Control
Network
OOB NAV/PoE
NAV 1G/PoE+
NAV 1G/PoE+
NAV Encoder n
RESET
NAV 1G/PoE+
NAV 1G/PoE+
NAV E 101
RESET
NAV E 101
RESET
NAV E 101
RESET
AV
Streaming
Network
Extron NAV SD 101 #1
OUTPUT
POWER
2.0 A MAX
L
AUDIO
R
CONTROL
RS-232 IR
HDMI Tx Rx G S G
Extron NAV SD 101 #2
OUTPUT
12V
2.0 A MAX
L
AUDIO
R
CONTROL
RS-232 IR
HDMI Tx Rx G S G
Extron NAV SD 101 #3
OUTPUT
12V
2.0 A MAX L
AUDIO
R
CONTROL
RS-232 IR
HDMI Tx Rx G S G
Extron NAV SD 101 # n
OUTPUT
POWER
2.0 A MAX
L
AUDIO
R
CONTROL
RS-232 IR
HDMI Tx Rx G S G
NAV 1G/PoE+
NAV 1G/PoE+
NAV 1G/PoE+
NAV 1G/PoE+
NAV SD 101
RESET
NAV SD 101
RESET
NAV SD 101
RESET
NAV SD 101
RESET
Figure 1. Typical NAV Application
The streamed NAV signal is routed using a managed network switch and can be dedicated to a specific VLAN. AV switching can be done via a control system by interfacing to the NAV decoder or the NAVigator.
NOTE: The RS-232 and IR communications are driven via a control system.
The encoder and decoder do not generate or respond to the RS-232 and IR communication signals.
About the Decoder
One or more compatible decoders, such as the NAV SD 501 or NAV SD 101, decode the data stream back into the original video and audio signal formats and output them locally.
System Interaction and Capabilities
Each encoder and decoder has an integrated web interface. All normal system configuration and control is via the web interface of the NAVigator. Using a computer on the same network and a standard web browser; such as Google Chrome™, Mozilla™ Firefox™, or
Microsoft ® Edge™; you can configure any encoder or decoder unit in the system.
The embedded audio can be transported as a 2-channel LPCM uncompressed stream.
Audio can follow video to the same decoder or be broken away to a different endpoint.
A dedicated RS-232/IR port, a secure platform device (SPD), is available for distributing
RS-232 and IR data with the coded/decoded video, such as for control of a projector. Tally and Contact Closure supports Extron Show Me Cables.
The units are housed in 1-inch high, half-rack width metal enclosures that can be mounted in any standard 19-inch rack or under furniture with optional mounting kits.
The external 100 VAC to 240 VAC, 50-60 Hz power supply provides worldwide power compatibility.
NAV E 501 and NAV E 101 Encoders • Introduction 2
Features
• Encodes and streams video and audio over 1 Gbps Ethernet networks —
Standard 1 Gbps Ethernet supports flexible system design and transmission over large distances to any location.
• Supports HDMI 2.0 at resolutions up to 4K/60 @ 4:4:4 — HDMI up to 4K @ 60 Hz
(4096 x 2160) with full 4:4:4 chroma subsampling ensures accurate reproduction of source images.
• PURE3 Codec — Patented by Extron, the wavelet-based compression technology delivers high image quality with very low-latency at highly efficient bit rates. With its high immunity to network errors and built-in error concealment, PURE3 facilitates reliable, real-time delivery of visually lossless video over IP networks.
• PURE3 Intelligent Selective Streaming (ISS) — Leverages low motion content to achieve extremely low bitrates while maintaining visually lossless performance.
• Interoperable with 10 Gbps NAV endpoints — 1 Gbps video can be readily decoded by 10 Gbps decoders for greater compatibility in mixed 1 Gbps/10 Gbps solutions.
• Ultra-low latency with high quality video — Streams professional-grade video with ultra-low latency using the unique wavelet-based Extron PURE3 ® codec, guaranteeing exceptional user experience and accurate reproduction of every detail.
• AES67 audio support — Supports the AES67 audio over IP standard, providing compatibility with Extron and third-party DSP processors.
• HDCP 2.3 compliant — Ensures display of content-protected media and interoperability with other HDCP-compliant devices.
• (NAV E 501 only) USB 2.0 extension — Built-in USB 2.0 extension facilitates connection to peripheral USB devices over the same cable as video and audio. Ideal for
KVM applications or remote connectivity for USB cameras or storage devices.
• (NAV E 501 only) Ethernet expansion — Built-in Ethernet expansion facilitates connection to peripheral Ethernet-enabled devices over the same cable as video and audio. Saves on cabling cost in installations with any remote devices requiring LAN connectivity.
• PoE+ compatibility eliminates the need for a local power supply — PoE+ enables receipt of power directly from the PoE switch, eliminating the need for bulky local power supplies.
• SRTP stream encryption (SRTP) — Ensures encryption, message authentication, and data integrity for video and data streams.
• Audio breakaway enables independent audio and video switching — Provides the capability to break away an audio signal from its corresponding video signal.
• Customizable Screen Saver — Displays a user-supplied custom image, black screen, blue screen, or the last video frame when no active video signal or stream is present.
• Priority Routing — Assign custom tags to endpoints using built-in NAVigator HTML pages. Tags can be used to further classify endpoints, easily locate them on the network, or apply rules for routing with an Extron control system.
• 802.1X port-based Network Access Control — Supports 802.1X port-based authentication, requiring that all devices are approved before network access is granted.
• Certified FIPS 140-2 module — Extron cryptographic module meets NIST and CCS guidelines and is certified by CMVP to the FIPS 140-2 information processing standard in order to ensure protection of sensitive data.
• Active Directory support — Integrates with Microsoft ® Active Directory, simplifying user management, group authentication, and helping to maintain strong security policies.
NAV E 501 and NAV E 101 Encoders • Introduction 3
• Adjustable bit rate — Selects bit rates while maintaining image quality for a more flexible network configuration that easily adapts to different application requirements. A non-blocking solution is available to accommodate even very large installations.
• Error concealment — Offers high immunity to network errors, ensuring reliable transmission of high quality imagery with the ability to conceal errors even during incidents of heavy packet loss.
• HDMI loop-through — Local HDMI output provides signal for a local display, an AV system, or a hardware codec, enabling monitoring or sharing of content without the need for a separate distribution amplifier.
• Embedded web interface — Intuitive, user-friendly embedded web interface simplifies device configuration, setup, and system operation.
• EDID Minder automatically manages EDID communication between connected devices — EDID Minder ensures that all sources power up properly and reliably output content for display.
• Key Minder continuously verifies HDCP compliance for quick, reliable switching —
Key Minder authenticates and maintains continuous HDCP encryption between input and output devices to ensure quick and reliable switching in professional AV environments, while enabling simultaneous distribution of a single source signal to one or more displays.
• HDCP Visual Confirmation — When HDCP-encrypted content is transmitted to a non-HDCP compliant display, a full-screen green signal is sent to the display for immediate visual confirmation that protected content cannot be viewed on that display.
• Supports analog and embedded HDMI audio signals — Directly interfaces with common AV source signals for compatibility with most audio devices.
• Compatible with Show Me cables — Show Me cables and retractors provide convenient connectivity, user input selection, and control of AV systems.
• Integrates with Pro Series control systems for secure, user-friendly external control — Designed to integrate directly with Extron Pro Series control systems for secure, encrypted RS-232 and IR control of external devices without the need for additional control processors.
• Consumer Electronics Control (CEC) capability — CEC commands can be triggered to control displays or other AV devices connected over HDMI.
• Secure Platform Interface — Working natively with NAV Systems, Extron Pro Series control systems offer flexible system management and matrix switching control via a Secure Platform Interface that encrypts all commands from control processor to endpoint. Together, NAV and Extron Pro Series control systems create the most secure and reliable Pro AV over IP solution on the market.
• Multicast filtering with IGMPv3 — Supports multicast filtering with IGMPv3 for lower bandwidth consumption. Enables use of standard network equipment.
• One-button endpoint identification — Identify endpoints with an ID button and indicator for quick discovery of units on a network, simplifying diagnostics and installation.
• External Extron Everlast power supply included — Provides worldwide power compatibility with high-demonstrated reliability and low power consumption.
• Extron Everlast Power Supply is covered by a 7-year parts and labor warranty .
• 1-inch (2.5 cm) high, half rack width metal enclosure — Compact, low profile enclosure for discreet placement and concealment.
• ZipClip 400 included — Enables quick and secure mounting to rack rails, tables, shelves, and lecterns.
NAV E 501 and NAV E 101 Encoders • Introduction 4
Installation and
Basic Operation
This section describes the installation and the operation of the NAV E 501 and NAV E 101 encoders, including:
•
•
Rear Panel Connections and Features
•
Front Panel Connection and Indicators
•
Mounting
If desired, mount the encoder in a rack (see
Mounting the Encoder on page 70).
Rear Panel Connections and Features
POWER
12V
2.0 A MAX
INPUT
L
AUDIO
R
CONTROL
CONT RS-232 IR
USB 2.0
HDMI LOOP THRU C T Tx Rx G S G 5V/500 mA NAV 1G/PoE+ EXT
NAV E 501
RESET
POWER
12V
1.7 A MAX
HDMI
INPUT
L
AUDIO
R
CONTROL
CONT RS-232 IR
C T Tx Rx G S G
NAV E 101
RESET
LOOP THRU NAV 1G/PoE+
Figure 2. NAV E 501 and NAV E 101 Rear Panel Connectors and Features
A HDMI input port
B Loop Thru port
(NAV E 501 only
)
(NAV E 501 only )
A HDMI input port — Connect an HDMI cable between this port and the
HDMI output port (or DVI port, with an appropriate adapter) of the digital video source. See
on page 7 to use the LockIt
HDMI Cable Lacing Bracket to secure the connector to the encoder.
Loop Thru port — Connect a display to this female HDMI connector for local loop-through monitoring of the source signal. See
.
HDMI
LOOP THRU
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 5
C Audio input port (see page 5
) — Connect balanced or unbalanced
stereo audio input to this 5-pole, 3.5 mm captive screw connector (see
Analog audio connectors on page 8 to wire the connector).
L
AUDIO
R
Control Contact Closure port — Connect an Extron Show Me cable to the port to allow an Extron Teamwork 400 user to request to take over the presentation from this encoder (see the Teamwork 400 User Guide , available at www.extron.com
).
CONT
C T
Control RS-232/IR port — Connect a serial RS-232 signal, a modulated RS-232
IR signal, or both to this 3.5 mm, 5-pole captive screw connector for
bidirectional RS-232 and IR communication (see Control connector wiring on page 8
to wire the connector).
IR
Tx Rx G S G
(NAV E 501 only) — Connect a USB Type-C ® cable from a
LockIt Lacing Brackets on page 7 to
securely fasten the USB connector to the encoder.
USB 2.0
NOTE: This connector is limited to supplying 500 mA in USB device
mode.
5V/500 mA
— Connect to an Ethernet LAN on
which one or more decoders also reside for streaming, control, and PoE+.
H Extension port (NAV E 501 only) — If desired, connect
another networked device to this port. The port acts as a networked switch to the NAV 1G/PoE+ port ( G ).
NAV 1G/PoE+ EXT
NOTES:
•
on page 9 to properly wire the RJ-45 connectors
G and H .
• The Extension port ( H ) cannot provide PoE.
• RJ-45 port LEDs for both ports indicate as follows:
• Act (amber) LED — Indicates transmission of data packets on the RJ-45 connector. This LED blinks as the encoder communicates.
• Link (green) LED — Indicates that the encoder is properly connected to an Ethernet LAN. This LED lights steadily.
is running or while you power up the encoder (see
on page 14 for details).
— Plug the included external 12 VDC power supply into
this 2-pole connector to power the encoder locally.
RESET
POWER
12V
2.0 A MAX
NOTE: Alternatively, the encoder can be powered via PoE.
ATTENTION:
•
Do not connect power to the encoder until you have read the CAUTION
and
notices on page 10.
• Ne connectez pas l’alimentation à l’encodeur avant d’avoir lu les rubriques
» des page 10.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 6
Connector and Cable Details
HDMI connectors
HDMI signals for 4K video run at a very high frequency and are especially prone to errors caused by bad video connections, too many adapters, or excessive cable length. To avoid the loss of an image or jitter, follow these guidelines:
• Do not exceed 12 feet (3.6 meters) on the encoder input or loop-thru output.
• Use only a cable designed for HDMI signals.
• Limit or avoid the use of adapters.
• Use only cables specifically intended for HDMI or DVI signals. Use of non-HDMI or non-DVI cables or modified cables can result in a missing video output.
Lockit Lacing Brackets
To securely fasten an HDMI or USB cable cable to a device:
1. Plug the rear panel HDMI or USB (NAV E 501 only) cable into the panel connection (see figure 3, 1 ).
3
Figure 3. Installing the LockIt Lacing Bracket
2. Loosen the HDMI connection mounting screw from the panel enough to allow the
LockIt lacing bracket to be placed over it ( 2 ). The screw does not have to be removed.
3. Place the LockIt lacing bracket on the screw and against the HDMI connector, then tighten the screw to secure the bracket ( 3 ).
ATTENTION:
• Do not overtighten the HDMI connector mounting screw. The shield to which it fastens is very thin and can easily be stripped.
• Ne serrez pas trop la vis de montage du connecteur HDMI. Le blindage auquel elle est attachée est très fin et peut facilement être dénudé.
4. Loosely place the included tie wrap around the HDMI connector and the LockIt lacing bracket as shown ( 4 ).
5. While holding the connector securely against the lacing bracket, use pliers or similar tools to tighten the tie wrap, then remove any excess length ( 5 ).
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 7
Analog audio connectors
See figure 4 to wire a connector for the appropriate input type. Connectors are included with the encoder, but you must supply the audio cable. Use the supplied tie-wrap to strap the cable to the extended tail of the connector.
Do not tin the wires!
Tip
Sleeve
Unbalanced Stereo Input
Tip
Ring
Sleeves
Tip
Ring
Balanced Stereo Input
Figure 4. Captive Screw Connector Wiring for Audio Inputs
NOTES:
• The length of exposed wires is important. The ideal length is 3/16 inch (5 mm).
• If the stripped section of wire is longer than 3/16 inch, the exposed wires may touch, causing a short circuit.
• If the stripped section of wire is shorter than 3/16 inch, wires can be easily pulled out even if tightly fastened by the captive screws.
• Do not tin the power supply leads before installing them in the connector. Tinned wires are not as secure in the connector and could be pulled out.
A balanced stereo audio connector consists of a tip, ring, and sleeve. An unbalanced mono audio connector consists of a tip and sleeve. When you are making connections for the units from existing audio cables, see the drawing at right to identify the tip, ring, and sleeve parts of the connector. The ring, tip, and sleeve wires are also shown on the captive screw audio connector diagram (see figure 4).
Tip (+)
Ring (-)
Sleeve ( )
3.5 mm Stereo Plug Connector
(balanced)
Control connector wiring
Figure 5 shows how to wire the Control RS-232/IR connector.
IR Device
Rx Tx
Tx Rx Gnd
RS-232 Device
Figure 5. Control Connector Wiring
NOTES:
• The IR S and G line pair and the RS-232 Tx and Rx line pair must each cross once between this connector and the source or destination.
• The length and preparation of exposed wires is important (see the audio connector
above for details).
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 8
TP cable termination
The encoder NAV 1G/PoE+ port supports 1000Mbps (1000base T — Gigabit Ethernet), half-duplex and full-duplex Ethernet connections. It is vital that your Ethernet cable be the correct cable type and that it be properly terminated with the correct pinout. Ethernet links use Category (CAT) 5e or CAT 6, unshielded twisted pair (UTP) or shielded twisted pair
(STP) cables, terminated with RJ-45 connectors. Ethernet cables are limited to a length of
328 feet (100 meters).
NOTES:
• A CAT 5e cabling infrastructure is the minimum acceptable to support a NAV system. Anything less is insufficient.
• Do not stretch or bend cables. Transmission errors can occur.
The Ethernet cable must be terminated as a patch (straight-through) cable and must be properly terminated in accordance with the TIA/EIA T568-B wiring standard (see figure 6).
Pins:
12345678
Pin
TIA/EIA T568B
Wire color
TP Wires
1
2
3
4
5
6
7
8
White-orange
Orange
White-green
Blue
White-blue
Green
White-brown
Brown
Figure 6. RJ-45 Connector and Pinout Table
Power supply wiring
Figure 7 shows how to wire the connector. Use the supplied tie-wrap to strap the power cord to the extended tail of the connector.
Smooth
A
Ridges
A
Power Supply
Output Cord
SECTION A–A
Tie Wrap
3
5
Figure 7. Power Connector Wiring
Captive Screw
Connector
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 9
CAUTION:
ATTENTION :
• The DC output cables must be kept separate from each other while the power supply is plugged in. Remove power before wiring.
• Les câbles de sortie CC doivent être séparés les uns des autres tant que la source d’alimentation est branchée. Coupez l’alimentation avant d’effectuer les raccordements.
• The length of exposed wires is critical. The ideal length is 3/16 inch (5 mm).
• Any longer and the exposed wires may touch, causing a short circuit.
• Any shorter and the wires can be easily pulled out even if tightly fastened by the captive screws.
• La longueur des câbles exposés est primordiale . La longueur idéale est de 5 mm
(3/16 inches).
• S’ils sont un peu plus longs, les câbles exposés pourraient se toucher et provoquer un court circuit.
• S’ils sont un peu plus courts, ils pourraient sortir, même s’ils sont attachés par les vis captives.
• Do not tin the power supply leads before installing them in the connector. Tinned wires are not as secure in the connector and could be pulled out.
• Ne pas étamer les conducteurs avant de les insérer dans le connecteur. Les câbles
étamés ne sont pas aussi bien fixés dans le connecteur et pourraient être retirés.
ATTENTION:
• This product is intended to be supplied by a UL Listed power source marked
“Class 2” or “LPS,” rated 12 VDC, 2.0 A minimum. Always use a power supply supplied by or specified by Extron. Use of an unauthorized power supply voids all regulatory compliance certification and may cause damage to the supply and the end product.
• Ce produit est destiné à une utilisation avec une source d’alimentation listée UL avec l’appellation « Classe 2 » ou « LPS » et normée 12 Vcc, 2,0 A minimum. Utilisez toujours une source d’alimentation fournie ou recommandée par Extron. L’utilisation d’une source d’alimentation non autorisée annule toute conformité réglementaire et peut endommager la source d’alimentation ainsi que le produit final.
• Unless otherwise stated, the AC/DC adapters are not suitable for use in air handling spaces or in wall cavities.
• Sauf mention contraire, les adaptateurs AC/DC ne sont pas appropriés pour une utilisation dans les espaces d’aération ou dans les cavités murales.
• The installation must always be in accordance with the applicable provisions of
National Electrical Code ANSI/NFPA 70, article 725 and the Canadian Electrical
Code part 1, section 16. The power supply shall not be permanently fixed to a building structure or similar structure.
• Cette installation doit toujours être en accord avec les mesures qui s’applique au National Electrical Code ANSI/NFPA 70, article 725, et au Canadian Electrical
Code, partie 1, section 16. La source d’alimentation ne devra pas être fixée de façon permanente à une structure de bâtiment ou à une structure similaire.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 10
ATTENTION:
• Power supply voltage polarity is critical. Incorrect voltage polarity can damage the power supply and the unit. The ridges on the side of the cord (see
page 9) identify the power cord negative lead.
• La polarité de la source d’alimentation est primordiale. Une polarité incorrecte pourrait endommager la source d’alimentation et l’unité. Les stries sur le côté du
sur la page 9) permettent de repérer le pôle négatif du cordon d’alimentation.
To verify the polarity before connection, plug in the power supply with no load and check the output with a voltmeter.
Front Panel Features
CONFIG
HDMI
HDCP
INPUTS
HDMI AUDIO
ANALOG
AUDIO
NAV
STREAM
USB
USB
HOST
ACTIVE
CONFIG
HDMI
HDCP
INPUTS
HDMI AUDIO
ANALOG
AUDIO
NAV
STREAM
LAN
NAV
-LNK-
EXT
ID
-ACT-
NAV E 501
F G
LAN ID
LNK
ACT
NAV E 101
Figure 8. Encoder Front Panel Features
A Power LED
(NAV E 501 only)
B Configuration port
C Inputs LEDs
A Power LED — Indicates power and startup status, as follows:
• Blinking — The unit is receiving power, either locally or via PoE and is booting up.
• Lit — The unit is receiving power, either locally or remotely (via PoE) and is operational.
B Configuration port — This USB mini-B port (USB 2.0) can be used to configure the encoder and to update firmware.
C INPUTS LEDs — Indicate status of the signal inputs, as follows:
• HDMI LED — The encoder is receiving an active HDMI input signal.
• HDCP LED — The HDMI signal is HDCP encrypted.
• HDMI Audio LED — The embedded HDMI audio input is selected.
• Analog Audio LED — The analog audio input is selected.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 11
Lit Solid - Network link is established.
(0.5Hz) Flashing Green - Network link is established at 100/10 Mbps.
(see
on page 11) — Indicate the output status of the AV and USB
(NAV E 501 only) streams, as follows:
Stream LED
• Lit steadily – The encoder is actively streaming a NAV output consisting of video, audio, or both to one or more NAV decoders.
• Blinking – The encoder is actively streaming a NAV output, but network errors are present.
• Unlit - The encoder is not actively streaming a NAV output.
USB (NAV E 501 only)
• Lit steadily – The encoder is actively sending and receiving a NAV USB stream.
• Blinking – The encoder is unable to establish a NAV USB stream.
• Unlit — The encoder is not actively sending and receiving a NAV USB stream.
(NAV E 501 only)— Indicates the status of the USB mode, as follows:
Host
• Lit steadily – The encoder is in USB host mode, the default condition.
• Unlit – The encoder is in USB device mode.
NOTES:
• You can tie a USB host only to a USB device for proper system operation.
• If you connect a host, such as a PC, to an endpoint that is in USB device mode, the endpoint cannot recognize the device.
Active
• Lit steadily – A host or USB device is connected to the rear panel USB port.
• Unlit – No host or USB device is connected to the rear panel USB port.
• Blinking – A USB device or hub is connected to the encoder and is drawing more power than the USB port can supply.
— Indicate the status of the network connections, as follows:
NAV LEDs (NAV E 501) or LAN LED (NAV E 101) — Indicates the NAV network connection status.
Link LED — Indicates the status of the link.
• Lit steadily — Indicates that a network link is established at 1 Gbps.
• Blinking – Indicates that network link is established less than 1 Gbps.
Act LED — Indicates the network traffic rate. The blink rate corresponds to activity.
Ext LEDs (NAV E 501 only) — Indicates the Ethernet Extension status.
Link LED — Indicates the status of the link.
• Lit steadily — Indicates that a network link is established.
• Blinking – Indicates that network link is established less than 1 Gbps.
Act LED — Indicates the network traffic rate. The blink rate corresponds to activity.
— The recessed ID button, when pressed, identifies the encoder to
other network units and to the embedded HTML pages (see Pairing Devices Manually
on page 13). The LED blinks when the encoder is in pairing mode and lights when it is paired or device identification is selected from the encoder or NAVigator HTML page.
NOTE: The ID button triggers the Status on-screen display (OSD), which shows
on the Loop Thru port (see item B
on page 5 ).
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 12
Startup and Basic Operation
Power
The encoder can be powered in one of three ways:
•
Locally, from the included external power supply and via the power connector (see
on page 6).
• Remotely, receiving PoE via the NAV 1G/PoE+ port (see switch or from an optional PI 140 Power Injector.
); either from the network
•
Locally ( J ) and remotely ( G
), with priority on the NAV 1G/PoE+ port. If PoE voltage drops below a threshold, the encoder immediately transitions to the power connector with no effect on system operation.
When power is applied, the encoder runs a series of self-tests that blink the front panel
Power LED and all other indicators. The encoder then boots the NAV operating system. It can take approximately 45 seconds for self-test and system startup to complete. When the process is complete, the Power LED lights steadily.
NOTE: The encoder is NOT operational until the boot process is complete (the Power
LED is lit steadily).
Pairing Devices Manually
Manually pair devices as follows:
1. Use a Tweeker or other small screwdriver to press and hold the encoder front panel ID button for approximately 3 seconds, until the
ID LED blinks. The encoder enters pairing mode.
ID
2. One at a time, use a Tweeker or other small screwdriver to press and hold the decoder front panel ID button for approximately 3 seconds, until the ID LED blinks. Release the ID button. The decoder is now paired to the encoder.
3. Repeat step 2 for each decoder.
4. Use a Tweeker or other small screwdriver to press and release the encoder front panel
ID button. The encoder exits pairing mode.
5. Repeat steps 1 through 4 to pair decoders to other encoders.
NOTE: Units can be paired manually via the ID button, but they cannot be unpaired manually. To unpair units, use the embedded HTML pages of either the decoder (see the applicable decoder user guide) or of the NAVigator (see the NAVigator User Guide ).
The applicable user guides are available at https://www.extron.com
.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 13
Operation
After the encoder, all decoders, and their connected devices are fully booted up and operational (the Power LED on each unit is lit steadily) and the devices are paired, the system is fully operational. If any problems are encountered, ensure all cables are routed and connected properly.
System operation with a NAVigator
Your NAV system must include an Extron NAVigator, a system manager that configures and controls the AV streaming system. The NAVigator allows you to make changes to multiple endpoints in the system from a central location, simplifying operations such as making ties or bulk configuration.
The base version of the NAVigator can support up to 16 endpoints by default, but if a
LinkLicense is installed, support can be expanded to up to 240 endpoints, depending on the LinkLicense.
See the NAVigator User Guide , available at https://www.extron.com
for details.
Configuration and other operations
Configuration and more complex operation of the system is accomplished via embedded
, beginning on page 16) or Extron Toolbelt. Simple
Instruction Set (SIS) commands (see SIS Operations , starting on page 61) cannot be
issued directly to the encoder, but are issued via an Extron control system on the AV network using a process known as “encapsulation” (see the NAVigator User Guide , available at https://www.extron.com
for details).
Reset operations
The rear panel Reset button initiates three levels of resets (numbered 1, 4, and 5 for comparison with an Extron IPL product). The Reset button is recessed, so use a pointed stylus, ballpoint pen, or small screwdriver to access it.
See the
on page 15 for a summary of the modes.
ATTENTION:
• Review the reset modes carefully. Using the wrong reset mode may result in unintended loss of flash memory programming, port reassignment, or an encoder reboot.
• Étudier de près les différents modes de réinitialisation. Appliquer le mauvais mode de réinitialisation peut causer une perte inattendue de la programmation de la mémoire flash, une reconfiguration des ports ou une réinitialisation du contrôleur.
NOTES :
•
The reset modes listed in the table are separate functions, not a continuation from
mode 1 to mode 5.
• The modes listed close all open IP and other connections and close all sockets.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 14
Mode
1 Hold down the recessed applying power to the unit.
NOTE:
Activation
Reset button while
After a mode 1 reset is
Reset Mode Comparison and Summary performed, update the unit firmware to the latest version. Do not operate the unit firmware version that results from the mode 1 reset. If you want to use the factory default firmware, you must upload that version again (see
on page 36 for details on uploading firmware).
Result
The unit reverts to the factory default firmware.
All user files and settings, such as IP settings, are maintained.
NOTE: If performed a mode 1 reset by mistake, cycle power to the unit to return to the firmware version that was running before the mode 1 reset (see
on page 56 to find the firmware version).
Purpose and
Notes
Use to return the unit to the factory default firmware version if incompatibility issues arise with user-loaded firmware.
4
5
Hold the Reset button for approximately
6 seconds, until the Reset LED blinks twice
(once at 3 seconds and again at 6 seconds).
Then momentarily press Reset within
1 second .
Hold the Reset button for approximately
9 seconds, until the Reset LED blinks three times (once at 3 seconds, again at 6 seconds, and then again at 9 seconds). Then momentarily press Reset within 1 second.
NOTE: Reverts the factory-configured username to admin and password to extron .
Resets all the IP settings without affecting the device configuration:
• Enables ARP capability.
• Sets the IP address, subnet address, gateway address, and port mapping to the factory default.
• Sets the Multicast IP, stream number and device name to the factory default.
• Turns DHCP on.
The Reset LED blinks three times in succession during the reset.
Performs a complete reset to factory defaults (with the exception of the firmware):
• Does everything mode 4 does.
• Resets all settings with the exception of factory firmware.
• Resets all IP options.
• Removes all files from the unit.
• Removes the initial serial number passwords and sets them to extron .
The Reset LED blinks four times in succession during the reset.
Enables you to set IP address information using
ARP and the
MAC address.
For starting over with configuration and uploading or to replace events. Same as
SIS command on page 64.
Performing mode 4 and 5 resets
Perform resets of the unit as follows (see figure 9):
1. Use a small screwdriver to press and hold the rear panel Reset button until the rear panel Reset LED blinks either:
• Twice, for an IP settings reset
• Three times for an absolute (factory) reset
Press and hold the Reset button.
IP Settings
Reset
(Mode 4)
Reset LED blinks
6 seconds twice .
RESET
Release, then immediately press and release again.
Factory
Reset
(Mode 5)
Press and hold the Reset button.
RESET
Reset LED blinks
9 seconds three times.
Release, then immediately press and release again.
Figure 9. Resets
2. Release the Reset button and then immediately press and release the Reset button again. Nothing happens if you do not momentarily Reset within 1 second.
NAV E 501 and NAV E 101 Encoders • Installation and Basic Operation 15
HTML Operation
This section introduces using the built-in HTML pages to configure and operate the
NAV E 501 and NAV E 101 encoders, including:
•
Opening the Embedded HTML Pages
•
The encoder can be controlled and operated through either the front panel Configuration
(USB) port (see
(see
on page 11) or the rear panel NAV 1G/PoE+ port
on page 5). The Configuration port uses IP over USB technology. The
factory-embedded HTML pages are always available and cannot be erased or overwritten.
Opening the Embedded HTML Pages
Access the encoder using HTML pages as follows:
1. Start the web browser.
NOTES:
• Extron recommends the following browsers to fully support the NAV system:
• Google Chrome™ — All screen images in this guide use Chrome
• Mozilla™ Firefox™
• Microsoft Edge™
• The network must be properly configured for multicasting (IGMP). Failure to do so may result in degraded performance.
2. Click in the Address field of the browser and enter the IP address.
NOTES :
• For the NAV/PoE+ port, if unit does not receive an IP address from the DHCP server, it self-assigns a Link Local IP address in the range 169.254.
X .
X .
• Default settings:
Port
Config (USB) *
NAV 1G/PoE+ (RJ-45)
DHCP
On
IP address
203.0.113.22
Subnet mask
* For the Config port , the address for IP over USB CANNOT be changed.
• If you use IP over USB, Extron recommends waiting a minute after plugging in the cable for your PC to identify the USB connection as a valid Ethernet port.
NAV E 501 and NAV E 101 Encoders • HTML Operation 16
3. Press the keyboard < Enter > key.
NOTES:
• If you do not have the trusted SSL Certificate, the browser displays a privacy notification (see figure 10). Continue to the login dialog box as follows:
1. Click the browser button that advances past the privacy notification (such as
Advanced [ 1 ] in Chrome). Explanatory text and a link appear.
Figure 10. Privacy Notification
2. Click Proceed to < IP address > (unsafe) ( 2 ) (or similar message).
•
Your IT department can provide an uploadable SSL Certificate (see Toolbelt on
page 57). Once the certificate is loaded, the notification does not occur.
The browser opens to the Login dialog box (see figure 11).
Figure 11. Login Dialog Box
4. Enter the Username (see figure 11, 1 ) and Password ( 2 ) and click Sign In ( 3 ). The browser opens the embedded encoder web pages (see
NOTES:
• The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
• The default username is admin and the default password is extron .
• Passwords are case sensitive.
NAV E 501 and NAV E 101 Encoders • HTML Operation 17
NOTES: The HTML page may open with any of the panels (items below) selected.
2 through 7
Figure 12. Home Page
NAV E 501 and NAV E 101 Encoders • HTML Operation 18
Using the HTML Pages
on page 18 and the following sections for detailed descriptions of the following pages or functions:
— Toggles to hide or show the links pane (items 2 through 7 ).
— Opens a page that provides input configuration information and the ability to change some input values (see
on page 20).
— Opens a page that provides streaming output
configuration information and the ability to change some output values (see Output
on page 23).
— Opens a page that displays the status of the input to the encoder and the
streaming output (see Ties Page
on page 31).
— Opens two pages that provide encoder and diagnostic tools (see
on page 32).
— Opens a page that shows device status information (see
on page 40).
— Opens a page that provides access to many system settings (see
on page 45).
8 Control Panel Information indicator
— Opens a dialog
— Select (click)
Audio , Video , or Sync to toggle the mute
on (do not output) and off (output) for the associated plane.
NOTE: The mute function is for the Loop Thru port output only (see
page 5). Video, audio, and sync are still streamed to the AV network.
— Displays the AV stream output status of the encoder, active ( ), not active ( ), or error ( ).
— Click to show the Status OSD on the Loop Thru port (see
page 5) and light the front panel ID LED (see
¤
— Click to display the Sign Out button. Click
Sign Out to log out of the encoder HTML pages.
• The log in to the HTML pages automatically times out after
30 minutes of user inactivity.
• Signing out is disabled when the encoder is accessed via
proxy from another device (see the NOTE on page 32).
— Normally displays the host name. Resting a cursor over this banner changes the display from host name to the device name.
— Opens a pane that provides information about the encoder (see
on page 56).
NAV E 501 and NAV E 101 Encoders • HTML Operation 19
Input Configuration Page
Access the Input Configuration page (see figure 13) by clicking the link on the left side of the browser ( 1 ). The browser displays the Input Configuration panel ( 2 ).
Figure 13. Input Configuration Page
The Input Configuration page consists of two read-only panes, Video ( that display the status of the input to the encoder.
3 ) and Audio ( 4 )
The HDCP Authorized and EDID settings are accessible to change from the Video pane and the audio selected for input is accessible from the Audio pane by clicking the Edit link ( 5 ) in the appropriate pane. The selected pane opens (see
on page 22).
TIP: Level meters ( A ) may help prevent overdriving the audio. The meters are present only when analog audio is being streamed (see
NAV E 501 and NAV E 101 Encoders • HTML Operation 20
Video pane
If you change any of the settings in the Video Input Configuration dialog box (see figure 14, 1 through changes or Cancel (
4
6
), the Save button ( 5 ) becomes selectable. Click Save to take
) to abandon them. Clicking either button closes the dialog box.
6
4
Figure 14. Video Input Configuration Dialog Box
1 HDCP Authorized — Click to toggle HDCP Authorized on and off. HDCP Authorized is used to communicate to the source devices that do not support HDCP.
This helps with devices like Apple TV ® that always encrypt the output even when not displaying HDCP content.
NOTE: When Authorized is selected the encoder communicates to the source device that it supports HDCP encrypted content. When deselected the encoder indicates that it does not support HDCP. If the source is unable to decrypt its output, the encoder generates a green screen.
2 EDID — Click the drop-down list to select among the available
EDIDs. When an EDID is selected, the encoder sends this information to the source, which adjusts its AV output to the
EDID. The table below details the default encoder EDIDs. All
EDIDs shown are HDMI format with 2-channel audio.
Slot
3
4
1
2
Resolution
1280x720@60 Hz
1920x1080@60 Hz*
1920x1200@60 Hz
3480x2160@30Hz
Slot
7
8
5
6
Resolution
3480x2160@60 Hz
Loop-thru monitor
Decoder output
User EDID slot
* Default
3 Import to EDID Library — Click to import a custom external EDID to the encoder
EDID library, slot 8 if the EDID supplied by the encoder does not met your needs.
NOTE: Import to EDID library ( 3 ) is disabled when the encoder is accessed via proxy from another device (see the
on page 32).
4 Download EDID — Click to download the currently-selected EDID to the connected computer to save it for use in other encoders. This feature is typically used when EDID slot 6 (loop-thru monitor) or 7 (decoder output) is selected to save the EDID from a connected display.
NAV E 501 and NAV E 101 Encoders • HTML Operation 21
Audio Pane
If you change any of the settings in the Audio Input Configuration dialog box (see figure 15, 1 or Cancel (
and
4
2 ), the Save button ( 3 ) becomes selectable. Click Save to take changes
) to abandon them. Clicking either button closes the dialog box.
2
*
*
* The Gain controls and level meters are present only when analog audio is being streamed.
Figure 15. Audio Input Configuration Dialog Box
1 Audio Format — Click the drop-down list to select among the following:
• Auto Detect — Stream the active audio input, with audio embedded in the input
HDMI having priority. If there is no embedded
HDMI audio, and if no analog audio is connected, the audio stream stays silent.
• HDMI — Stream the digital audio embedded in video. Analog audio is not streamed.
• Analog — Stream the analog audio on the captive screw input. Digital audio is not streamed.
2 Gain — Adjust the audio gain or attenuation value from +10 dB to -18 dB in one of three ways:
• Click and drag the fader control.
• Click the and buttons.
• Directly type a rate into the field.
NOTE: The level meters ( A ) are present only when analog is selected, either manually ( Analog ) or Auto Detect ).
TIP: Watching the level meters may help prevent overdriving the audio.
NAV E 501 and NAV E 101 Encoders • HTML Operation 22
Output Configuration Page
Access the Output Configuration page (see figure 16) by clicking the link on the left side of the browser ( 1 ). The browser displays the Output Configuration panel ( 2 ).
Figure 16. Output Configuration Page
The Output Configuration page consists of five panes, Stream (
Pattern ( the streamed output.
3 ), Loop Thru ( 4 ), Test
5 ), AES67 Audio ( 6 ), and On Screen Display ( OSD ) ( 7 ) that display the status of
NAV E 501 and NAV E 101 Encoders • HTML Operation 23
Each pane has settings that can be changed by clicking the Edit link (see
on page 23) in the appropriate pane. The selected dialog box opens (see “Stream pane”
below, Loop Thru pane on page 25,
on page 27, and
on page 28).
Stream pane
If you change any of the settings in the Stream Configuration dialog box (see figure 17,
1 through 4 ), the Save button ( 5 ) becomes selectable. Click Save to take changes or
Cancel ( 6 ) to abandon them. Clicking either button closes the dialog box.
Figure 17. Stream Configuration Dialog Box
1 Bitrate — Set the Bitrate in one of three ways:
NOTE: Extron recommends leaving the bitrate at the default setting, 850 Mbps.
The bitrate is the rate at which the encoder transmits data. The bitrate affects the video image quality. Decreasing the bitrate lowers the quality, increasing the bitrate improves the quality.
• Click and drag the fader control.
• Click the and buttons.
• Directly type a rate into the field.
2 Video stream — Click to toggle Video Stream on (stream video) and off (do not stream).
3 NAV Audio Stream — Click to toggle NAV Audio Stream on (stream NAV audio) and off (do not stream).
NOTE: NAV Audio can only be routed to other Extron NAV products. Select NAV
Audio only when your system is interfacing solely with other NAV products and the audio needs minimal processing.
4 AES67 Audio Stream — Click to toggle AES67 Audio Stream on (stream AES67 audio) and off (do not stream).
NOTE: The AES67 standard allows for interoperability among AES67 capable devices. Enabling AES67 audio allows the device to transmit a audio stream to a third-party AES67 capable receiver.
NAV E 501 and NAV E 101 Encoders • HTML Operation 24
Loop-Thru pane
If you change any of the settings in the Loop Thru Configuration dialog box (see figure 18, 1 through changes or Cancel (
5
7
), the Save button ( 6 ) becomes selectable. Click Save to take
) to abandon them. Clicking either button closes the dialog box.
Figure 18. Loop Thru Pane
1 HDCP Mode — Click the drop-down list to select between the following two output modes for the Loop Thru port (see
• Follow Input — Mimics the HDCP encryption state of the connected source.
• Alway Encrypt — Maintains the HDCP encrypted state with the output sink device to improve system switching performance.
2 Video Output — Click the drop-down list to select among the various output formats and colorspace for the Loop Thru port (
item B ). The table below shows the available formats.
Format
Auto (based on the EDID of the sink
[ default ])
DVI RGB 444
HDMI RGB 444 Full
HDMI RGB 444 Limited
Format
HDMI YUV 444 Full
HDMI YUV 444 Limited
HDMI YUV 422 Full
HDMI YUV 422 Limited
3 Color Bit Depth — Click the drop-down list to select between the following two output formats for the Loop Thru port (
• Auto — Adjusts color bit depth based on the display EDID to supports 10 bit or 8 bit ( default ).
• Force 8 Bit — Always uses 8 bit output.
4 Allow Audio Only — Click to toggle Audio Only on and off. Audio only prevents a display with no video source from going to standby by generating a blackburst signal.
NOTE: Allow Audio Only must be disabled to use a screen saver.
NAV E 501 and NAV E 101 Encoders • HTML Operation 25
(see
figure 18 on page 25)— Click to toggle
HDCP Notification on and off. This selection lets you select what is displayed on the HDMI output when the input signal contains HDCP-protected content and the output is a non-HDCP sink.
When HDCP Notification is checked, a green screen is generated to clearly indicate an HDCP issue has been encountered. When HDCP Notification is unchecked, a black screen is generated to discretely show there is a HDCP issue.
This feature has no effect on the functionality of HDCP. Extron recommends leaving
HDCP Notification enabled to easily know when a HDCP issue has occurred.
Test Pattern pane
If you change the test pattern setting (see figure 19, becomes selectable. Click Save to take change or Cancel ( button closes the dialog box.
1 or 2 ), the Save button ( 3 )
4 ) to abandon it. Clicking either
Test patterns aid in preliminary set-up of the AV system and are useful to test AV streams during initially configuration and when sources are not present.
Figure 19. Test Pattern Pane
1 Audio Test Pattern — Select (click) to toggle the audio test pattern, a 400 Hz sine wave, on and off.
2 Test Pattern — Click the drop-down list to select among test patterns to display on the Loop Thru
(see
item B on page 5) and streamed outputs:
• Disabled (no test pattern)
• Color Bar
• Grayscale
NAV E 501 and NAV E 101 Encoders • HTML Operation 26
AES67 pane
If you change the audio address setting (see figure 20, to Default (
Cancel ( 4
1 ) the Save button ( 3
2 ), either directly or by
) becomes selectable. Click Save
Reset
to take change or
) to abandon it. Clicking either button closes the dialog box.
Figure 20. AES67 Pane
1 Reset to Default — Click this link to return the Audio Address ( 2 ) to the factory default value, 239 .
69 .
xxx .
xxx where the last two octets ( xxx .
xxx ) are based on the encoder MAC address.
2 Audio Address — Click in the Audio Address field and directly enter a new address as necessary.
NAV E 501 and NAV E 101 Encoders • HTML Operation 27
On Screen Display (OSD) pane
This pane shows the options for the OSD and screen saver on the Loop Thru (see
on page 5) and streamed outputs. If you change any setting, either directly or by clicking
Reset (see figure 21, change or Cancel ( box.
6
7 ), the Save button ( 5 ) becomes selectable. Click Save to take
) to abandon the changes. Clicking either button closes the dialog
Figure 21. OSD Configuration Pane
1 OSD Type — Click the drop-down list to select among the
OSD options for display. See
figure 22 on page 29 for typical
on-screen displays.
• Input OSD (input connection details that can alert users of an input change.)
• Status OSD (general encoder details)
• Disabled (no OSD)
NOTE : When OSD or Status OSD is selected, an extra control,
OSD Duration appears below OSD Type .
Click or to increment or decrement the duration (from 1 to 500 in seconds) of how long the OSD stays active. 501 is always on.
2 Screen Saver Mute — Click to toggle the Screen Saver Mute on (muted) and off
(unmuted) for the Loop Thru (see item B on page 5) and streamed outputs. This
control sets whether the screen immediately enters low power mode (screen saver is muted) upon loss of sync or displays the user-entered background image (see
Background Image , setting, 3 .
4 ) for a period of time set by the Screen Saver Duration
NOTE: Allow Audio Only (see
disabled to use a screen saver.
NAV E 501 and NAV E 101 Encoders • HTML Operation 28
*
*
Typical Input Display
* NAV E 501 only
Typical Status Display
Figure 22. Typical On-Screen Displays
3 Screen Saver Duration (see figure 21
on page 28, available when
Screen Saver [ 2 ] is selected) — Click in the Duration field and edit it as desired or click or to increment or decrement the delay (in seconds) of how long the screen saver stays active and streaming, before muting sync to a display.
The valid range is from 1 to 500 (seconds) or 501 Always on .
When Screen Saver Mute
automatically becomes 501 Always on .
, on page 28), the duration
After the duration expires, the encoder drops the active sync, allowing the monitor to turn off or enter low power mode.
Retain Last
Frame displays the last frame of input data before the OSD was activated. Black Screen
shows a black screen. Blue Screen
Default Image ( Extron ) displays the
displays an image of your choosing.
• To be available for selection, the custom image must be manually uploaded into the endpoint.
• If you select the blue screen as the screen saver, the blue screen itself streams to the decoder, but any enabled OSD does not. The OSD does output on the encoder Loop Thru port (see
• A valid custom image must be in the .
png file format with a maximum size of 4K
(4096 x 2160).
• The custom image may be cropped but cannot be scaled. For example: if you upload a 1080p image and the output is 4K, you will see black boarders.
• If you have not already uploaded an image, the pane displays the Select File
button (see Upload a custom image
on page 30).
NAV E 501 and NAV E 101 Encoders • HTML Operation 29
Upload a custom image
You can upload a custom image to use for the screen saver background as follows:
NOTE : A valid custom image must be in the .
png file format with a maximum size of 4K
(4096 x 2160).
1. On the editable OSD Configuration pane (see
on page 28), click the Background Image drop-down list and select Custom Image (see figure 23, 1 ). If you have not already uploaded an image, the pane displays the
File button ( 2 ).
Select
Figure 23. Upload a Custom Image, Steps 1 and 2
2. Click Select File ( 2 ).
An Open dialog box opens (see figure 24).
Figure 24. Open Dialog Box
3. Navigate to the folder where the image file is saved (see figure 24, 1 ). Select the file.
4. Click Open ( 2 ).
The OSD pane reports that it is uploading the image
( 1 , at right) and then reports that it is the custom image (renamed User_image .
png ) ( 2 ).
NOTE : Click ( image.
A ) to delete the image. This action is necessary to replace the custom
NAV E 501 and NAV E 101 Encoders • HTML Operation 30
Ties Page
Access the Ties page (see figure 25) by clicking the link on the left side of the browser (
The browser displays the Ties panel ( and make AES67 ties and USB ties (NAV E 501 only).
1 ).
2 ), which allows you to display AV ties and display
*
* NAV E 501 only
Figure 25. Ties Page
The Ties page consists of two panes, Current Input ( that display the status of input and endpoints and tabs ( shown.
3 ) and Available Outputs ( 4 )
5 ) that allow you to tailor the ties
NOTES:
• Your tab display may differ from figure 25.
• The AES67 tab is present only when an Extron AES67-capable device, such as a DMP 128 ProDSP Digital Matrix Processor, is tied into the NAV system. See the user guide for the applicable device to configure that device and also the
Dante documentation.
• The USB tab is present for NAV E 501 only.
• AV ties are read-only on this page.
• You can make and break AES67 and USB (NAV E 501 only) ties on this page.
• You can make and break ALL ties from the embedded HTML pages of a NAVigator or decoder (see the NAVigator User Guide or the applicable decoder user guide, available at https://www.extron.com
, and the embedded HTML tie page for those devices).
Current Input pane
The Current Input pane displays the input number and name of the encoder to which you are connected.
NAV E 501 and NAV E 101 Encoders • HTML Operation 31
Available Outputs pane
The Available Outputs pane ( 4 ) displays the output number, audio mode, model, and IP address of all decoders available for tying to this encoder.
NOTES :
• Also on the Ties page, you can open an HTML page of a connected decoder .
This is a direct page to the decoder, rather than a proxied endpoint as through a
NAVigator. Click the IP Address link in the desired output (see
page 31). The HTML page opens a new tab in the browser that is connected to the selected decoder. The decoder HTML page behaves as described in the guide for the decoder (see the applicable decoder guide available at https://www.extron.com
).
• When you select the AES67 tab or USB tab (NAV E 501 only) (see figure 26), the appearance of the Available Outputs pane changes. The name changes to
Available Devices and only decoders that can receive streamed AES67 or USB and AES67 or USB ties are shown.
Figure 26. Available Devices for USB Tab
• To tie AES67 or USB from this encoder to a decoder, select that tab and click the desired decoder ( Available Device(s) [see figure 26, A ]). An AES67 audio tie is indicated in red and a USB tie is included in yellow. Click in an existing tie to untie it.
Tools Pages
The Tools pages provide tools for the encoder ( Device
Tools ) and a tool for diagnosing communications
( Diagnostic Tools ). To access the Settings pages, if necessary, click the Menu
link (see figure 12 , 1 on page 18).
Click Tools (see 1 at right) and either Device Tools ( 2 ) or
Diagnostic Tools ( 3 ). The browser displays the selected
Tools page (see
figure 27 on page 33, which shows the
Device Tools page selected).
NAV E 501 and NAV E 101 Encoders • HTML Operation 32
Device Tools page
Figure 27. Device Tools Page
The Tools page consists of four tabs (see
on page 32),
36) and Reset (see
on page 37) that provide encoder tools.
Backup
Restore (see
on page 34), Firmware
NOTE : System backup, restore, firmware update, and reset are available from the
NAVigator (see the Navigator User Guide , available at https://www.extron.com
).
Backup tab
Backup the encoder settings as follows:
NOTE : Backup is disabled when the encoder is accessed via proxy from the NAVigator.
1. On the Device Tools page, click Backup (see
).
2. Click Download Backup (
).
The encoder creates a file of current settings and, depending on your browser, may prompt you to confirm that you want to save them.
NOTE : Unless otherwise directed, the encoder backup file goes to the Downloads folder of the connected PC.
3. Click Keep to save the file to the Downloads folder or Discard as desired.
NAV E 501 and NAV E 101 Encoders • HTML Operation 33
Restore tab
Restore the encoder settings as follows:
NOTE : Restore is disabled when the encoder is accessed via proxy from the NAVigator.
1. On the Device Tools page, click Restore (see figure 28, 1 ).
2. Click Select File ( 2 ).
Figure 28. Tools — Restore Function
An Open dialog box opens (see figure 29).
Figure 29. Open Dialog Box
3. Navigate to the folder where the Restore file is saved (typically the Downloads folder)
(see figure 29, 1 ). Select the file.
4. Click Open ( 2 ). The Tools page returns to the top (see
NAV E 501 and NAV E 101 Encoders • HTML Operation 34
Figure 30. Tools — Restore Function, Steps 5 and 6
5. Select (click) the settings to restore ( Configuration , Communication , or both; see figure 30, 1 ).
Communication settings Configuration settings
• Settings > Device Details (name) • Settings > Device Details (location) • Input Config. > Audio
• Settings > Network Connection • Settings > Date and Time
• Settings > Ports • Settings > USB (NAV E 501 only)
•
•
Output Config. >
Output Config. >
Stream
Loop Thru
• Settings > Ports • Output Config > AES67 Audio
• Settings > Advanced Networking • Output Config > OSD
• Input Config. > Video
NOTE : Account password and custom image file are not backed up.
Click Restore ( 2 ).
The encoder reports that it is Rebooting and displays a status bar that shows the progress of the Restore operation.
When the operation completes, the encoder reboots.
NOTE: You must reconnect to the encoder (see
on page 16) if you have additional operations to perform.
NAV E 501 and NAV E 101 Encoders • HTML Operation 35
Firmware tab
Upgrade the encoder firmware as follows:
NOTES :
• Firmware upgrade is disabled when the encoder is accessed via proxy from the
NAVigator.
• Upgrading the encoder firmware results in the unit rebooting.
• Valid firmware files have the .
eff file extension. Any other file extension is not a valid firmware update.
1. On the Device Tools page, click Firmware (see figure 31, 1 ).
Figure 31. Tools — Firmware Function
2. Click Select File ( 2 ). An Open dialog box opens (see figure 32).
Figure 32. Open Dialog Box
3. Navigate to the folder where you saved the firmware upgrade file (see figure 32,
Select the file.
1 ).
4. Click Open ( 2 ). The Open dialog box closes and the Tools
with the selected firmware file identified (see figure 33 ,
pane returns to the top,
NAV E 501 and NAV E 101 Encoders • HTML Operation 36
Figure 33. Device Pane with Firmware File Identified
5. Click Update ( 2 ).
The encoder page displays a sequence that reports the progress as it uploads the file
(see figure 34, 1 ), updates the firmware ( 2 ), and then reboots ( 3 ).
Figure 34. Firmware Upload Progress
When the encoder reboots, the connection to it is momentarily lost and after a few seconds, the browser displays the home page Login
on page 17). To continue to operate the encoder, you must reconnect (see
on page 16).
Reset tab
Reset or reboot the encoder as follows:
1. On the Device Tools page, click Reset (see figure 35, 1 ).
Figure 35. Tools — Reset Function
NAV E 501 and NAV E 101 Encoders • HTML Operation 37
2. Select (click) a reset level (see
Reboot (
).
NOTES:
• Reset Device Settings (Retains TCP/IP Settings and Password) —
Resets configuration settings. All communication settings and the password are retained. See the
of communication and configuration settings on page 35.
• Reset All Settings and Delete Files (Retains TCP/IP Settings) —
Resets configuration settings except the communication settings, which are maintained. Resets the password to the default, which is extron . See the
table of communication and configuration settings.
• Reset All Settings and Delete Files — This reset is identical to the Mode 5 reset (see the
of rear panel reset modes on page 15), which resets all settings to factory defaults.
3. Click Apply ( 3 ).
The encoder reports that it is Resetting and Rebooting and displays a status bar that shows the progress of the operation. Any of these operations concludes, with the encoder rebooting.
NOTE: You must reconnect to the encoder (see
Opening the Embedded HTML Pages on page 16)
if you have additional operations to perform.
NAV E 501 and NAV E 101 Encoders • HTML Operation 38
Diagnostic Tools page
The Diagnostic Tools page (see figure 36) provides tools that allow you to troubleshoot the connection to other units on the NAV network. Access the page as follows:
1. Click the Tools > Diagnostic Tools link on the left side of the browser ( browser displays the Diagnostic Tools page.
1 ). The
Figure 36. Diagnostic Tools Page, Ping Results Shown
2. Click in the Address field and type in the IP address of another unit on the network ( 2 ).
3. Click either Ping or Trace ( 3 ), depending on the diagnostic you want to run.
NOTES :
• Ping — Tests the connection to another unit on the network. Figure 36, shows the typical results of a Ping diagnostic. If you see the message
4
Ping to Host Address has Timed Out ...
, contact your system administrator to troubleshoot.
• Trace — Traces the network route taken by a packet from source to destination and displays the network packet path as it traverses the network. If a trace is not fully successful, the diagnostic displays where the packet was last successful before it stopped and can no longer communicate to the next hop.
Figure 37 shows the typical results of a Trace diagnostic.
Figure 37. Trace Results Shown
4. Click Clear ( 5 ) to reset the Address field if you want to run another diagnostic.
NAV E 501 and NAV E 101 Encoders • HTML Operation 39
Monitoring Page
Access the Monitoring page (see figure 38) by clicking the link on the left side of the browser ( 1 information.
). The browser displays the Monitoring page ( 2 ), which shows device status
6
*
*
* NAV E 501 only
Figure 38. Monitoring Page
6 Ethernet Extension Utilization (NAV E 501 only)
(NAV E 501 only)
NAV E 501 and NAV E 101 Encoders • HTML Operation 40
3 IGMP Querier pane (see figure 38
on page 40) — See “IGMP Querier pane.“
— Indicates encoder memory usage, expressed in percent.
— Indicates the total bandwidth usage at that moment. The encoder generates an alarm if the utilization goes above 90%. The alarm clears automatically once the level drops below 90%.
NOTE : The encoder normally uses far more Tx than Rx bandwidth.
6 Ethernet Extension Utilization pane
(NAV E 501 only) — See ”Ethernet Extension
Utilization pane.”
(NAV E 501 only) — See USB Devices pane
on page 42.
8 Primary Controller pane — See
pane on page 42.
— See
Download Logs link on page 44.
IGMP Querier pane
An IGMP querier is a network service, usually running on a network switch, that can initiate
IGMP queries. An IGMP querier should be configured on the NAV network. It manages the multicast traffic. If there is no IGMP querier on the network, there is no effective multicast traffic management and the multicast traffic saturates the network and stream and communication errors can occur.
The IGMP Querier
) shows whether or not an IGMP querying device is present on the network, and the IP address of the IGMP querier. Figure 39 shows the normal indication and if no IGMP querier is present on the network.
IGMP Querier Discovered IGMP Querier Not Discovered
Figure 39. IGMP Querier Pane Indications
Ethernet Extension Utilization pane (NAV E 501 only)
The Ethernet Extension Utilization pane (see
bandwidth usage of the rear panel Extension port (see figure 2 ,
6
) indicates the total
moment. The encoder generates an alarm if the utilization goes above 90%. The alarm clears automatically once the level drops below 90%. Figure 40 shows the normal indication and if the Extension port is either disabled
(see Network Connection on page 49) or
enabled with no device connected to it.
Ethernet Extension Normal Indication Ethernet Extension Disabled or Not Connected
Figure 40. Ethernet Extension Utilization Pane Indications
NAV E 501 and NAV E 101 Encoders • HTML Operation 41
USB Devices pane (NAV E 501 only)
The USB Devices
7 on page 40) shows whether or not one or more
USB devices are connected and NAV USB extension is enabled. Figure 41 shows the normal indication and if no USB devices are connected or the USB Host has forced the
USB bus into a suspend state.
USB Devices Normal Indication USB Devices Not Connected
Figure 41. USB Devices Pane Indications
USB Devices Suspended Indication
Primary Controller pane
The Primary Controller pane (see
8 ) shows whether or not an Extron control processor, such as an IPCP Pro xi Control Processor, is paired with the NAV device, and the IP address of the device if present. Figure 42 shows the normal indication and if no primary controller is present on the network available or an endpoint is not connected to any controller.
Primary Controller Normal Indication Primary Controller Not Connected
Figure 42. Primary Controller Pane Indications
Primary Controller Not Discovered
NAV E 501 and NAV E 101 Encoders • HTML Operation 42
Alarms pane
The Alarms pane (see
9 on page 40) shows any current alarms. Figure 43 shows the pane when alarm indications are present (see
on page 67). Some alarms self-clear when specific conditions are met, others remain as long as the condition that causes it remains. As an example, a temperature alarm remains until the encoder cools down.
Figure 43. Clearing Alarms
NOTES:
• Critical alarms ( ) should be resolved immediately.
• Warning alarms ( ) are less serious.
Manually clear one or more alarms from the system as follows:
1. Click Learn More (see figure 43, 1 ).
2. Click the All checkbox ( more alarms to clear.
2 ) or individual endpoint checkboxes ( 3 ) to select one or
3. Click Clear Alarms ( 4 ) to clear this alarm.
NAV E 501 and NAV E 101 Encoders • HTML Operation 43
Configure which alarms are and are not reported in this field as follows:
1. Click Alarm Settings
dialog box opens (see figure 44).
Edit Alarms Settings
Figure 44. Edit Alarm Settings Dialog Box
2. Click the Status switch ( 1 ) to enable ( ) and disable ( ) alarm reporting.
3. Click Save ( 2 ) to make the changes or Cancel ( 3 ) to abandon them.
Download Logs
Click the Download Logs link (see
2 ).
1 at right) to download a history of errors figure at right shows the results of downloading an alarms log using the
Chrome browser ( in a comma-delimited .csv file that can be opened in Microsoft Excel. The
NOTES:
• Logs are a diagnostic tool that assists in troubleshooting or debugging. NAV devices log system changes that occur and time stamp each entry to assist in tracking the sequence of events that lead up to an issue. Logs can be reviewed to better understand the cause of failure.
• There is no upper limit to the number of alarms that can be logged, but a device can only have one alarm of the same type active at a time. The encoder monitors the active alarm states of all devices in the NAV system. All alarm state changes are logged even if status reporting is disabled from the encoder.
NAV E 501 and NAV E 101 Encoders • HTML Operation 44
Settings Page
Access the Device Settings page (see figure 45) by clicking the link on the left side of the browser ( 1 ). The browser displays the Device Settings to many system settings. Click the down arrow ( 3
page ( 2 ), which provides access
) to open a selection.
*
* NAV E 501 only
Figure 45. Settings Page
Device Details
The Device Details selection on the Device Settings page opens a read-only pane that
shows general information unique to the encoder (see figure 46
on page 46). The Device
Name , Input Number , and Location can be edited by clicking the Edit button (
editable version of the selection opens (see figure 47
on page 46).
1 ). An
NOTES:
• Editing of Device Detail settings is disabled and the Edit button is unavailable for selection when the encoder is assigned to a NAVigator.
• Special characters, which are not allowed in tags, names, and locations, are as follows:
! ~ ` @ # $ % ^ & * ( ) _ + = { } [ ] |\ : ; “ ‘ < > , . ? and / . A hyphen (–) is not a special character.
• Tags, names, and locations each have a 63-character limit.
Tag Rules
• Cannot begin or end with a hyphen.
• Cannot begin with a space.
• Spaces are allowed after the first character.
• Multiple tags are allowed, making filtering and sorting searching easier.
Name Rules
• Must begin with a letter.
• Cannot end with a hyphen.
• Spaces are not allowed.
Location Rules
• Must begin with a letter.
• Cannot end with a hyphen.
•
• Hyphens are allowed in any other position.
Cannot begin with a space.
• Spaces are allowed after the first character.
NAV E 501 and NAV E 101 Encoders • HTML Operation 45
• A DNS Server — A read-only network address that is valid only for communications within the network segment to which the encoder is connected.
NOTES:
• Special characters, which are not allowed in tags, names, and locations, are as follows: ! ~ ` @ # $ % ^ & * ( ) _ + = { } [ ] |\ : ; “ ‘ < > , . ? and / .
A hyphen (–) is not a special character.
•
• Tags, names, and locations each have a 63-character limit.
Tag Rules Name Rules Location Rules
• Cannot begin or end with a hyphen.
Cannot begin with a space.
• Spaces are allowed after the first character.
• Must begin with a letter.
•
•
Cannot end with a hyphen.
Spaces are not allowed.
• Must begin with a letter.
•
•
Cannot end with a hyphen.
• Hyphens are allowed in any other position.
Cannot begin with a space.
• Multiple tags are allowed, making filtering and sorting searching easier.
• Spaces are allowed after the first character.
Figure 46. Device Details Selection
Figure 47. Editable Device Details Pane
1 Device Name — Click in this field and type in a device name of your choice.
NOTE: The Name is also the “hostname.”
2 Input Number — Click the and buttons or type a number into the field to overwrite the factory default input number, which is automatically generated in the range from 1 to
4096.
3 Location — Click in this field and type in a location to customize your system.
4 Save and Cancel buttons — Click Save to take Device Details changes or Cancel to abandon them. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 46
Date & Time
The Date & Time selection on the Device Settings page (see
on page 45) opens a read-only pane that shows date and time settings (see figure 48). Click Set Manually ( and Sync With Server ( 2 date and time can be edited by clicking the Edit button ( 3
“Set time manually” and figure 49 and Sync time with server and figure 51 on page 48).
1
) to switch between the views applicable to each selection. The
). An editable pane opens (see
)
NOTE: Editing of these settings is disabled and the Edit button is unavailable for selection when the encoder is assigned to a NAVigator.
Set Time Manually
Figure 48. Date & Time Selection
Set time manually
Sync
Figure 49. Set Time Manually
1 Set from PC — Click this link to sync the encoder date and time to the computer with which you are connected.
2 Date & Time — Click in this field and type in the date and time.
3 Time Zone — Click the drop-down list to select the offset from Greenwich Mean Time
(GMT).
NAV E 501 and NAV E 101 Encoders • HTML Operation 47
4 Save and Cancel buttons (see figure 49
on page 47) — Click Save to take Date &
Time changes or Cancel to abandon them. Clicking either button closes the editable pane.
NOTE: Or you can click the Datepicker ( ) or Timepicker ( ) icons (see figure 50) and use those tools to set the date and time.
Figure 50. Using Datepicker and Timepicker Tools
Sync time with server
Figure 51. Sync Time with Server
1 Sync Now — Click to force the encoder to sync its internal clock to an NTP server.
2 NTP server — Click in these fields and type in the IP address or DNS name of an NTP server.
3 Save and Cancel buttons — Click Save to take Date & Time changes or Cancel to abandon them. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 48
Network Connection
The Network Connection selection on the Device Settings
on page 45) opens a read-only pane that shows the connection variables of the encoder (see figure 52). DHCP , IP Address , Subnet , Gateway , DNS Server , DNS Suffix , and Ethernet
Extension can be edited by clicking the Edit button (
1 ). An editable pane opens (see
NOTES:
• Ethernet Extension is Off by default.
• Editing of these settings is disabled and the Edit button is unavailable for selection whe n th e encoder is assigned to a NAVigator.
*
* NAV E 501 only
Figure 52. Network Connection Pane
NAV E 501 and NAV E 101 Encoders • HTML Operation 49
NOTE: IP Address , Subnet , Gateway , DNS Server , and DNS Suffix are not editable when DHCP is on.
5
* *
DHCP On
* NAV E 501 only
DHCP Off
Figure 53. Editable Network Connection Pane
1 DHCP — Click to toggle DHCP on and off. When off, the encoder defaults to the Link
Local address (see A ).
2 IP Address, Subnet, and Gateway — Click in these fields and type in values to enter the appropriate connection values for your encoder.
3 DNS (Domain Name System) Server — Click in this field and type in the name of the domain name server.
4 DNS suffix — Click in this field and type the valid suffix of the domain name server.
5 Ethernet Extension
— Click to toggle the rear panel Extension port (see figure 2 ,
on page 5) on and off.
6 Save and Cancel buttons — Click Save to take Network Connection changes or
Cancel to abandon them. Clicking either button closes the editable pane.
NOTES:
• Link Local ( A ) — DHCP is on by default. When a DHCP server is not accessible, the Link local IP Address is available.
• MAC Address ( B ) — A unique read-only identifier for network connected devices.
NAV E 501 and NAV E 101 Encoders • HTML Operation 50
USB (NAV E 501 only)
The USB selection on the Device Settings
on page 45) opens a readonly pane (see figure 54) that shows the status of the USB 2.0 port (see
port can be turned on and off and it can be configured by clicking the Edit button ( editable version of the selection opens (see figure 55).
1 ). An
Figure 54. USB Selection
Figure 55. Editable USB Selection
1 USB Port — Click to toggle the port on and off.
NOTE: If you turn the USB port off, the endpoint does not appear on the USB Ties page.
2 Mode — Click the drop-down list to select between Device and Host .
NOTES:
• Host mode allows a host device such as a PC to be connected or accepted to that endpoint.
• Device mode allows devices to be connected or accepted to that endpoint.
• You can only tie a USB host to a USB device for proper system operation.
• Do not connect a host to an endpoint that is in USB device mode.
3 Device Class Filtering — Click the drop-down list to select between USB 2 .
0 and HID
Only .
NOTE: USB Device Class filtering limits the functionality of the USB port.
• USB 2 .
0 - No restrictions, allows all USB devices to function.
• HID Only - Allows only devices such as a keyboard and mouse to function.
4 Save and Cancel buttons — Click Save to take USB changes or Cancel to abandon them. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 51
Username/Password
The Username/Password selection on the Device Settings page (see
page 45) opens a read-only pane that shows the credentials of the encoder (see figure 56).
The Password can be edited by clicking the Edit button ( selection opens (see figure 57).
1 ). An editable version of the
NOTES:
• Editing of these settings is disabled and the Edit button is unavailable for selection whe n th e encoder is assigned to a NAVigator.
• Any devices assigned to the NAVigator inherit the password of that NAVigator.
Figure 56. Username/Password Selection
Figure 57. Editable Username/Password Selection
1 Password and Confirm Password — Click in these fields and type in valid password values to enter the appropriate values for your encoder.
NOTES:
• A valid password meets the following requirements:
• The length is up to 64 characters.
• All alphanumeric characters and ASCII symbols are permitted except |
(pipe).
• The password cannot be blank.
• The password cannot start with a space.
• The factory configured passwords for all accounts on this device have been set to the device serial number. In the event of a complete system reset, the passwords revert to the default.
• The default username is admin and the default password is extron .
TIP: Select (click) the Show Password checkbox ( you type it.
A ) to display the password as
2 Save and Cancel buttons — Click Save ( 2 ) to take Password change or Cancel to abandon it. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 52
Ports
The Ports selection on the Device Settings page (see
read-only pane that shows the port usage parameters of the encoder (see figure 58). The
HTTPS and RTP Start parameters can be edited by clicking the Edit button ( use. An editable version of the selection opens (see figure 59).
1 ). This feature gives the flexibility to use specific ports of your choosing, if the default ports are in
Figure 58. Ports Selection
Figure 59. Editable Ports Selection
1 HTTPS and RTP Start — Click in these fields and type in valid values for your encoder.
NOTES :
• Valid HTTPS values:
• 0 = Disabled
• 443 = Default
• 1024 - 65535 = Other available options so long as they are not overlapping on the encoder.
• Valid RTP Start values:
• 0 - Disabled
• 1024 - 65529 = Free use
• See the NAV Series Pro AV Ports and Licenses Guide , available at https://www.extron.com
, for more information on ports.
2 Save and Cancel buttons — Click Save to take Port changes or Cancel to abandon them. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 53
Advanced Networking
The Advanced Networking selection on the Device Settings
on page 45) opens a read-only pane that shows the port usage parameters of the encoder
(see figure 60). The parameters can be edited by clicking the Edit button ( version of the selection opens (see figure 61).
1 ). An editable
*
* NAV E 501 only
Figure 60. Advanced Networking Selection
3
*
* NAV E 501 only
Figure 61. Editable Advanced Networking Selection
1 Reset to Default — Click to restore the advanced networking settings of the encoder to their default values.
2 Link Layer Discovery Protocol (LLDP) — LLDP, a vendor-neutral protocol, is used by network devices to discovery, identify and share information between two directly connected network devices. Click to toggle LLDP on and off.
NAV E 501 and NAV E 101 Encoders • HTML Operation 54
3 Multicast IP addresses (see figure 60
on page 54) — Click in these fields and type in valid IP addresses for your encoder.
NOTES:
• Multicast Discovery IP is the multicast IP address that the encoder uses to discover and communicate with all other NAV devices on the network.
• Multicast Video IP is the IP address that outputs the NAV video stream.
• Multicast Audio IP is the IP address that outputs the NAV audio stream.
• USB Multicast IP (NAV E 501 only) is the multicast IP address that the encoder uses to send and receive the USB stream.
4 Quality of Service — This setting affects the audio and video streams only and
accepts valid differentiated services code point (DSCP) type of service (TOS) decimal values to adjust the priority of the packets. Click the and buttons or type a number into the field (within the range 0 to 225 ) to overwrite the factory default.
NOTE: The lower the number, the lower the priority of the packet within a queue.
This may result in packet loss, latency, and jitter in a saturated link.
— Click the and buttons or type a number into the field (within the range 1 to 225 ) to overwrite the factory default.
NOTE: Understanding how many network hops your farthest endpoint is can help assure that the packet reaches the desired destination. If too small of a value is entered, the network could discard the packet before it reaches the destination. In this case, the endpoint does not receive the streams.
6 Save and Cancel buttons — Click Save to take changes or Cancel to abandon them. Clicking either button closes the editable pane.
NAV E 501 and NAV E 101 Encoders • HTML Operation 55
About Page
Access the About page by clicking About (see figure 62, 1 ).
Figure 62. About Pane
The About pane provides the following useful information:
A Firmware version number , which is current NAV firmware version running.
B Installed licenses , which can be sorted by click the desired filtering letter.
NAV E 501 and NAV E 101 Encoders • HTML Operation 56
Control System
This section includes:
•
•
•
Global Configurator Plus and Professional
•
The encoder can be remotely controlled from a host device such as a computer or Extron control system. The controlling device communicates over the network via the NAV/PoE+ port (see
G on page 6).
Secure Platform Device
As a Secure Platform Device (SPD), the encoder is a system based device that communicates with an Extron controller and supports 802.1X port-based Network Access
Control. When applied, 802.1X authentication requires that all devices are approved before network access is granted.
The encoder communicates with compatible controllers such as Extron IPCP Pro and
IPL Pro series control products over a secure, encrypted channel. The encoder hosts multiple Secure Platform Interfaces, exposing control of the entire NAV system to connected primary controllers.
Toolbelt
The Extron Toolbelt utility is available on the Extron website . Toolbelt is a stand-alone
Windows ® application for the management of control systems. Toolbelt can automatically discover Pro Series controllers and devices and NAV devices on a network (see the Toolbelt
Help file ). You also can manually add devices, using the known IP addresses. Once you log in to a NAV device, such as a NAVigator or NAV E 101, you can perform tasks such as:
• Launch the embedded encoder HTML page after discovery.
• View the device and system information.
• View and edit network information.
• View and set SSL certifications.
• Use utilities such as Ping , Reset , and Reboot.
• Configure 802.1X security settings.
• View 802.1X status logs.
• Update the firmware to a selected device or group of devices.
NAV E 501 and NAV E 101 Encoders • Control System 57
Secure Sockets Layer (SSL) Certificates
Extron NAV devices ship with factory-installed SSL certificates created by Extron. If you want or are required to use a different SSL certificate at your installation site, then you can use system utilities in the Toolbelt software to change the SSL certificate at any time. The
Toolbelt Help File provides instructions on how to apply an SSL certificate to a device.
NOTES:
• You must run Toolbelt as an administrator.
• Some certificates require a passphrase that is created when the certificate is created. If a passphrase is required, you must enter that passphrase before uploading and applying the certificate.
NAV devices support standard OpenSSL certificate encodings such as .
pem (Privacyenhanced Electronic Mail) and .
der (Distinguished Encoding Rules) file types. PEM file types are ASCII encoded and are the required format for uploading to the device. DER file types are binary encoded and can typically have several file extension variations, such as .
crt and
.
cer . There are many standard tools that can convert from DER to PEM file encodings if needed.
NOTE: A DER format file must be converted to PEM encoding before uploading it to the device.
To properly create the certificate for uploading to Extron NAV devices, ensure that the certificate file meets the following requirements:
• Contains X.509 certificate information
• Contains public and private keys
• Uses PEM encoding
NOTE: ITU-T standard X.509 covers aspects of public key encryption, digital cryptography, certificates, and validation.
Contact your IT administrator for more information on what tools and policies are required to obtain or create the SSL certificate and, if necessary, the corresponding passphrase.
NAV E 501 and NAV E 101 Encoders • Control System 58
Global Configurator Plus and Professional
NOTE: NAV products can be used in control systems with the following Extron control products:
• IPCP Pro Processors such as the IPCP Pro 250
• IPL Pro Control Processors such as the IPL Pro S3
Global Configurator is an Extron control system configuration software for use in AV systems that include Extron Pro Series control products. Conditional logic, variables, and macros provide flexibility for elaborate control system designs. No direct programming knowledge is needed to use the program.
The functional logic is built into Global Configurator. You merely select the functions that you want to use. You can quickly set up schedules, macros, monitors, and the like, using available actions and commands, without having to write control script.
Global Configurator has two modes:
• Global Configurator Plus — Ideal for smaller applications requiring one control processor and one control interface.
• Global Configurator Professional — Suited for applications requiring multiple control processors, enhanced functionality, and advanced configuration. Access to Global
Configurator Professional requires ECP Certification.
In a NAV system with an Extron controller, such as an IPCP Pro 250, you can perform actions such as:
• Load device drivers for monitoring the status of and controlling devices with the NAV system.
• Upload GUI Designer interface layouts to touchpanels and third-party touch interfaces.
• Create the configuration containing all the settings for the control processor and the products with which it interacts in the NAV system.
• Upload the configuration to the control processor.
• Send limited commands (such as some SIS commands) via the controller to a NAV device (but without receiving a response from the device).
To obtain Extron control product software, you must have an Extron Insider account and contact an Extron support representative on the Extron S3 Sales and Technical Support
Hotline (see https:// www.extron.com
for the phone number in your region of the world).
Extron provides training to our customers on how to use the software. Access to the features of Global Configurator Professional is available to users who successfully complete
Extron Control Professional Certification.
For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Configurator, see the applicable Global Configurator Help File .
NAV E 501 and NAV E 101 Encoders • Control System 59
Global Scripter
NOTE: NAV products can be used in control systems with the following Extron control products:
• IPCP Pro Processors such as the IPCP Pro 250
• IPL Pro Control Processors such as the IPL Pro S3
Global Scripter is a powerful and versatile control system programming software from Extron for AV systems that use an Extron Pro series control processor (such as an IPCP Pro 250).
Global Scripter, being programming (rather than just configuration) software, is much more flexible than Global Configurator. Global Scripter allows an integrator to write customized programs for his or her specific AV system. Using customized programming commands for configuration and control allows for larger AV systems than Global Configurator.
Global Scripter uses the easy-to-learn Python scripting language and includes the Extronexclusive Python library: ControlScript. ControlScript increases the productivity of AV programmers by incorporating functions used in common AV control system projects, as well as helpful documentation, reference material, and sample code. Global Scripter can insert specific AV devices (such as SPDs) and functions into the code.
In a NAV system with an Extron controller, such as an IPCP Pro 250, you can support many more devices (system controllers, NAVigators, and endpoints) than Global Configurator, send very specific SIS commands (as programmed code) and get feedback.
NOTE: Global Scripter software users and integrators other and must know how to program with Python and should know how to use Extron ControlScript.
For detailed descriptions and procedures to setup a control system with an IPCP Pro device and Global Scripter, see the Global Scripter Help File .
NAV E 501 and NAV E 101 Encoders • Control System 60
SIS Operation
The encoder can be remotely controlled, monitored, or configured using the following:
• A user-defined string consisting of SIS commands (see below)
NOTE: SIS commands cannot be issued directly to the encoder, but are issued via an Extron control system on the AV network using a process known as
“encapsulation”.
• Extron Toolbelt or a control system constructed using either Global Configurator Plus,
Global Configurator Pro, or Global Scripter (see Control System
on page 57)
• Built-in HTML pages (see
This section provides guidance on operation of the encoder via a string of commands and lists the SIS commands, including:
•
Host-to-Encoder Communications
•
•
•
Using the Command and Response Tables
•
SIS Command and Response Table
Host-to-Encoder Communications
SIS commands consist of one or more characters per field. No special characters are required to begin or end a command character sequence. When a command is valid, the encoder executes the command and sends a response to the host device. All responses from the encoder to the host end with a carriage return and a line feed (CR/LF = ] ), which signals the end of the response character string. A string is one or more characters.
Encoder-Initiated Messages
When the encoder completes its start-up, it issues the following message to the host:
© Copyright 20 yy , Extron Electronics NAV E n 01 , V x .
xx , 60 nnnn nn
< date > and < time > ]
] ( n = 5 or 1)
V x .
xx is the firmware version number and 60 nnnn nn is the part number.
Hplgl< status > ]
The HDMI input hot plug connection is changed. 1 is plugged and 0 is unplugged.
HplgO< status > ]
The HDMI loop through hot plug connection is changed. 1 is plugged and 0 is unplugged.
In< status > ]
A change in signal input status has occurred. 1 is input detected and 0 is no input.
NAV E 501 and NAV E 101 Encoders • SIS Operation 61
Encoder Error Responses
When the encoder receives a valid SIS command, it executes the command and sends a response to the host device. If the encoder is unable to execute the command because the command is invalid or it contains invalid parameters, the encoder returns an error response to the host. The error response codes are:
E10 — Invalid command
E12 — Invalid port number
E13 — Invalid parameter
E14 — Invalid for this port configuration
E17 — Invalid command for signal type
E22 — Busy
E24 — Privilege violation
E25 — Device not present
E28 — Bad file name or file not found
The command operation is aborted with no other indication.
Using the Command and Response Tables
The command and response tables
begin on page 63. Symbols are used throughout the table to represent variables in the command and response fields. Command and response examples are shown throughout the table. The ASCII to HEX conversion table below is for use with the command and response table.
ASCII to Hex Conversion Table
Space
•
Common symbol definitions
] = Carriage return/line feed
} = Carriage return (no line feed)
| = Pipe (can be used interchangeably with the
}
character)
• = space
E = Escape key
W = Can be used interchangeably with the E character
NAV E 501 and NAV E 101 Encoders • SIS Operation 62
SIS Command and Response Tables
Command and Response Table for Encoder Commands
Command Function SIS Command
(Host to Unit)
Response
(Unit to Host)
Additional description
HDCP authorized device
Set input to HDCP authorized E E1HDCP } HdcpE1 ] Default . HDCP Authorized is used to bar an
HDCP encrypted source into the HDMI Input.
Set input to HDCP not authorized
View HDCP authorized status
E
E0HDCP
}
E EHDCP }
HdcpE0
X!]
]
Input signal status
View input signal status E 0LS } X!]
USB mode (NAV E 501 only, valid as USB host or USB device)
NOTES :
• You can tie a USB host only to a USB device for proper system operation.
• If you connect a host such as a PC to an endpoint that is in USB device mode, the endpoint cannot recognize the device.
View encoder USB mode E
MUSBC } X%]
USB tie (NAV E 501 only, valid in device mode only)
NOTE :
If the encoder is in host mode or off, it returns an E14 error in response to the tie , untie , and view tie commands.
Tie encoder to USB host
Untie USB
EX^X&
^
}
E 0i^ }
In
X^X& • Usb
]
In0i • Usb ] The untie command is always E 0i^ , even for an encoder.
X^ i
] View USB tie ^
USB status (NAV E 501 only)
View host status
View device status
E
IUSBC
}
E OUSBC }
Streaming control
Set video stream on
Set video stream off
Set audio stream on
Set audio stream off
View video stream
View audio stream
E
V1STRC
}
E
V0STRC
}
E A1STRC }
E
A0STRC
}
E VSTRC }
E
ASTRC
}
Streaming bit rate
Set streaming rate
Show bit depth mode
E V X@ BITR
}
E
VBITR
}
Video mute (HDMI Loop Thru port)
Mute video only 1B
Mute video and sync 2B
Unmute video and sync
Show mute status
0B
B
UsbcI
X!]
UsbcO X!]
StrcV1
]
StrcV0
]
StrcA1 ]
StrcA0
]
X!]
X!]
BitrV X@]
X@]
Vmt1
]
Vmt2 ]
Vmt0
]
X#]
Default.
Default.
Default . Video output is active.
KEY: X!
= Status 0 = Off, disabled, not detected 1 = On, enabled, detected
X@ = Streaming rate or bandwidth (in Mbps) 150 — 900 ( default = 850 )
X#
X$
X%
X^
= Video mute status
= Audio routing
= USB mode
= USB host
0
0
0
= Unmute
= Auto ( default )
= Off
1
1
1
= Mute video
= Digital (HDMI) input
= Host
I/O Number: < input number > or < output number >
X& = Encoder ( i nput) or decoder ( o utput) Only first letter ( i or o ) is valid.
2
2
2
= Mute video and sync
= Analog input
= Device
NAV E 501 and NAV E 101 Encoders • SIS Operation 63
Command and Response Table for Encoder SIS Commands (continued)
Command Function SIS Command
(Host to Unit)
Audio routing selection
Select digital (HDMI) audio input
Select analog audio input
E I1AFMT }
E I2AFMT }
Select auto audio selection
View input audio selection
E I0AFMT }
E IAFMT }
Audio mute (HDMI Loop Thru port)
Mute audio
Unmute audio
1*1Z
1*0Z
1Z View audio mute status
Reset
Reset to factory setting E ZQQQ }
Response
(Unit to Host)
AfmtI1 ]
AfmtI2 ]
AfmtI0 ]
X$]
Amt1*1
]
Amt1*0 ]
X!]
Additional description
Default . Digital input takes priority.
Default . Audio output is active.
Audio mute status is
X!
.
Zpq ] Reset to factory defaults. Firmware version remains the same.
Device name
Set device name
Read device name
Reset device name to factory default
Device tags
View device tags
Device number
View device number
Information requests
Information request
Response description:
Example:
EX* CN }
E CN }
E • CN }
E DTAG }
E DNUM }
Ipn •
X*]
X*]
Ipn •
NAV E n 01 -< last 3 pairs of the MAC address > ] ( n = 5 or 1)
X(]
X1)]
View model name
View model description
View number of connected users
View input video format
View HDCP input status
View audio input selection
View streaming status
View HDCP output status
I
I
1I
2I
10I
34I
35I
36I
37I
38I
SigI X!
• HdcpI X1!
• HdcpO X1!
• ResI X1@ • AudI X1# • StrmI X1$ • Lnk X1$ • Enc ]
Input signal • Input HDCP • Output HDCP • Resolution • Input audio • Streaming • Link • Encoder ]
SigI1 • HdcpI2 • HdcpO2 • ResI1920x1080@60 Hz • AudI0 • StrmI1 • Lnk1 • Enc ]
An input signal is detected, the input and output are HDCP devices, the resolution is
1920x1080@60 Hz, the digital audio input is selected, streaming and link are active, and the device is an encoder.
NAV • E • n 01 ]
NAV • Gigabit • Encoder • HDMI ]
X1%]
X1^]
X1!] n = 5 or 1 .
X1#]
X1$]
X1!]
KEY: X!
= Status
X$ = Audio routing
X* = Name
0 = Off, disabled, not detected 1 = On, enabled, detected
0 = Auto ( default ) 1 = Digital (HDMI) input 2 = Analog input
A text string of up to 63 alphanumeric characters and minus sign/hyphen (-).
No blank or space characters are permitted as part of a name.
X( = Tag
X1)
X1!
= Device number
= HDCP status
X1@ = Resolution and rate in plain text Example : 1920x1080@60 Hz )
X1# = Audio input selected
X1$
X1%
X1^
= Streaming and link status
= Number of connected users
= Input video format
The first character must be a letter, and the last character must not be a minus sign/hyphen
A list of text tags returned in a
0001
0
— 4096
= No device
0
0
0
0
= Digital
= No link
— 1
= Not detected json
string
1 = Non-HDCP device
1
1
= Analog
= Active
1 = HDMI
2 = HDCP device
2 = Active with errors
2 = DVI
NAV E 501 and NAV E 101 Encoders • SIS Operation 64
Command and Response Table for Encoder SIS Commands (continued)
Command Function SIS Command
(Host to Unit)
Information requests, continued
View connected video streams 39I
Response
(Unit to Host)
Additional description
Example:
View connected audio streams
View average bandwidth
View current total bandwidth
View current video bandwidth
View current audio bandwidth
View network status
View dropped packets
View IGMP querier
View device serial number
View internal temperature
Firmware version
Read firmware version
Read full firmware version
Read full firmware version —
Advanced
Part number
View part number
39I
40I
41I
42I
43I
44I
46I
48I
50I
98I
E 20STAT }
Q
*Q
20Q
X1&
1 ]
X1&
2 ]
• • ]
• • ]
X1& n
]]
X@]
X@]
X1$]
X1*]
X1(]
X2)]
X2!]
X2@]
X2#]
X2$]
Show all ( n ) connected video streams.
Conf Rm 1 , 192 .
168 .
254 .
254 , 239 .
199 .
188 .
175
Conf Rm 2 , 192 .
168 .
254 .
253 , 239 .
199 .
188 .
165
]
]
• • • ]
Class Rm 5 , 192 .
168 .
254 .
252 , 239 .
199 .
188 .
155 ]]
X1&
1 ]
X1&
2
]
• • ]
• • ]
X1& n ]]
Show all ( n ) connected audio streams.
X@]
X@]
N 60 xxxx xx ]
KEY: X@ = Streaming rate or bandwidth (in Mbps) 150 — 900 ( default = 850 )
X1$ = Streaming and link status 0 = No link
X1& = Connected streams
X1* = Dropped packets (in percent)
X1( = IP address
X2) = Serial number
X2!
= Internal temperature
X2@ = Firmware version
X2# = Full firmware version
X2$ = Full firmware version — advanced
00 — 100 xxx xxx
.
F xxx
•
.
xx xxx
C
.
xxx x .
xx x .
xx .
xxxx x .
xx .
xxxx bnnn
1 = Active
< hostname >,< IP address >,< Multicast IP >
2 = Active with errors
NAV E 501 and NAV E 101 Encoders • SIS Operation 65
Command and Response Table for IP-Specific SIS Commands
Command Function SIS Command
(Host to Unit)
Response
(Unit to Host)
DHCP client
Set DHCP on
Set DHCP off
View DHCP status
E 1*1DHCP }
E
1*0DHCP
}
E
1DHCP
}
Dhcp
•
1*1
]
Dhcp
•
1*0 ]
X!]
IP address
Set IP address
View IP address
EX1( CI }
E
CI
}
Ipi X1(]
X1(]
Subnet mask
Set subnet mask
View subnet mask
EX1( CS }
E
CS
}
Ips X1(]
X1(]
Gateway address
Set gateway address
View gateway address
EX1(
CG
}
E CG }
Ipg
X1(]
X1(]
DNS address
Set DNS address
View DNS address
EX1(
DI
}
E DI }
Ipd
X1(]
X1(]
IP address
Set IP address E
1*
X1(
CISG
}
Cisg • 1*
X1(]
IP and subnet mask
Set IP address and subnet mask
Set IP address and subnet mask
E
1*
E
1*
X1(
IP *
X1(
Subnet CISG
}
X1(
IP /
X2%
Subnet CSIG
}
IP, Subnet, and gateway address all at once
Set IP address, subnet address, and gateway
Set IP address, subnet address, and gateway
View IP address, subnet address, and gateway
Cisg • 1*
Cisg • 1*
X1(
IP /
X2%
Subnet *
X1(
Gateway
]
X1(
IP /
X2%
Subnet *
X1(
Gateway
]
E
1*
X1(
IP *
X1(
Subnet *
X1(
Gateway CISG
}
Cisg • 1* X1(
IP / X2%
Subnet * X1(
Gateway
]
E
1*
X1(
IP /
X2%
Subnet *
X1(
Gateway CISG
}
E 1*CISG }
Cisg • 1*
X1(
IP /
X2%
Subnet *
X1(
Gateway
]
X1(
IP / X2%
Subnet * X1(
Gateway
]
MAC address
View MAC address E CH } X2^]
Additional description
KEY: X!
= Status
X1( = IP address, subnet, gateway address
X2% = Subnet prefix
X2^ = MAC address
0 = Off, disabled, not detected xxx .
xxx .
xxx .
xxx
Number of bits used to create the subnet xx xx xx xx xx xx
1 = On, enabled, detected
NAV E 501 and NAV E 101 Encoders • SIS Operation 66
Troubleshooting
Alarms
Alarm
Assignment Conflict
Assignment
Audio Loss
Failure
The following table lists common NAV alarms shown on the Monitoring page (see
on page 43) and suggested remedies:
The endpoint failed to be assigned to a
NAVigator.
Cause
The endpoint is reporting a conflicting assignment status.
Remedy
Verify that the endpoint is not assigned to another NAVigator. If it is, it must be unassigned from the previous NAVigator.
If the previous NAVigator is unavailable,
(see page 14) on the conflicted endpoint.
Confirm that the NAVigator has not reached its endpoint assignment limit.
If a device has been decomissioned from the NAV system, unassign the endpoint from the "Offline endpoints" list. If endpoint still cannot be assigned,
on the endpoint.
Increase the output level of audio source.
Auth Failures
The input audio signal level is below
-60 dB for a period of 5 minutes or more.
A user has attempted to login unsuccessfully 10 or more times.
Backup Restore Failure A problem occurred while trying to
Channel Conflict perform a backup or a restore.
Two or more NAV devices on the network have been given the same input or output number.
Communication Failure An online assigned endpoint cannot establish a connection with the
NAVigator.
Controller Disconnect The NAV device is unable to connect to a paired control processor.
CPU Usage
Device Offline
The NAV device CPU is overloaded.
An assigned NAVigator is not discovered on the network.
Check whether login attempts were from internal personnel. If not, take action to strengthen security measures.
Debug network connectivity between the
NAVigator and endpoints.
For devices affected, change the input number or output number so that each is unique in the system.
Check the network settings to ensure unicast routing is possible between the
NAVigator and endpoints.
Verify the control processor is online.
Review network settings to ensure unicast communication is possible from the NAV device to the control processor.
Check for excessive network data being delivered to the endpoint.
Check the offline NAVigator for a power failure. Check the network connectivity of the endpoint.
NAV E 501 and NAV E 101 Encoders • Troubleshooting 67
Disk
Firmware Incompatible A firmware version discrepancy exists between the NAVigator and assigned endpoints.
Firmware Upgrade
HDCP
IGMP
Link
Error
Failure
Speed
The firmware upgrade process on
NAVigator or endpoints failed to complete.
Encoder : The video input signal is
HDCP protected and HDCP negotiation has failed.
Decoder : The incoming stream is HDCP protected and the display connected to the output does not support HDCP or the HDCP version.
The NAV device failed to receive three consecutive IGMP queries from an IGMP querier.
Retry the firmware upgrade. If it is again unsuccessful, use Toolbelt or a web browser to directly manage the device and perform a unit firmware upgrade.
Encoder :
• Disconnect and reconnect the video input cable into the encoder.
• Bypass video adapter cables and make a direct HDMI male-to-male connection.
Decoder : Check the technical specifications of the display that is connected to the decoder for HDCP version support.
Debug network connectivity between the
NAV device and the IGMP querier (which can be either a router or a managed switch).
Check switch configuration and ensure proper settings for the switch port to which the NAV device is connected.
Name
NTP
PTP
PTP
Alarm
Space
Firmware Failure
Conflict
Network
Network
Sync
Master
Sync
Conflict
Utilization
Stability low.
endpoint.
Cause
Internal storage on the NAV device is
A critical process has failed, crashing the
The negotiated communication speed
(Link Speed) between the NAV device and a managed switch is lower than its capability of 1 Gbps.
Two or more NAV devices on the network have the same device name.
Two or more NAV devices on the network have the same IP address.
The NAV device is receiving excessive network traffic.
The NAVigator cannot obtain time from the specified NTP server.
The clock to which all devices are synchronized is changing too frequently, for example, due to network jitter.
NAV device cannot synchronize its
PTPv2 clock with any peers.
Remedy
Reboot the NAV device. If the issue persists, perform a software reset that delete files (see
Reboot the NAV device. If the failure persists, perform a mode 1 reset (see
on page 14) .
Upgrade the firmware on the deviating device.
Change the device names affected so that each is unique.
Change the IP addresses affected so that each is unique.
Check the network for flooding, also check for improper network configuration.
Debug the network connectivity between the NAVigator and the specified NTP server.
Check network for flooding and correct
PTPv2 packet priority.
Ensure that network policies allow
PTPv2 packets to reach the NAV Device from a clock master.
NAV E 501 and NAV E 101 Encoders • Troubleshooting 68
Alarm
Stream Conflict
Stream error
Temperature Interna l
Tie Failure
Video loss
Cause
Multiple NAV endpoints are configured to use the same video, audio, AES67, or
USB multicast IP address.
NAV E 501 only — The encoder has lost reception of the USB stream for
2 seconds or more.
The NAV device is overheating.
The encoder failed to establish a tie with the specified endpoint.
The input is changed and video sync cannot be established within a two-second window.
Remedy
Reconfigure endpoint stream settings for a unique stream address.
Check all network switches and routers that support your NAV system for proper multicast (IGMP) configuration.
Check the ambient temperature of the
NAV device installation location.
• If greater than 104 °F, (60 ºC) use
HVAC system to lower ambient temperature.
• If ambient temperature is
104 °F, (60 °C) or less, check the mounting location for nearby equipment emitting excessive heat.
Ensure there is an air gap around endpoint to allow adequate airflow.
Debug the network connectivity between the encoder and decoder.
Debug the connectivity of the A/V source device to the NAV encoder.
NAV E 501 and NAV E 101 Encoders • Troubleshooting 69
Reference
Information
Mounting the Encoder
ATTENTION:
• Installation and service must be performed by authorized personnel only.
• L’installation et l’entretien doivent être effectués par le personnel autorisé uniquement.
The 1-inch high, half-rack width encoder can be placed on a table, mounted in a rack, or mounted under a desk or table.
Tabletop Use
Affix the included rubber feet to the bottom of the unit and place it in any convenient location.
Mounting kits
Mount the unit using any optional compatible mounting kit listed on the Extron website
( https://www.extron.com
), in accordance with the directions included with the kit.
ATTENTION:
• When mounting the encoder under furniture, mount the device upside-down to ensure proper ventilation.
• Si vous installez le encoder sous un mobilier, veillez à installer l’unité à l’envers pour assurer une bonne ventilation.
For rack mounting, see “UL Rack-Mounting Guidelines,” below.
NAV E 501 and NAV E 101 Encoders • Reference Information 70
UL Rack-Mounting Guidelines
The following Underwriters Laboratories (UL) requirements pertain to the installation of the unit into a rack.
CAUTION:
• Elevated operating ambient temperature — If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consider installing the equipment in an environment compatible with the maximum ambient temperature (TMA = +104 °F,
+40 °C) specified by Extron.
• Reduced air flow — Installation of the equipment in a rack should be such that the amount of air flow required for safe operation of the equipment is not compromised.
• Mechanical loading — Mounting of the equipment in the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading.
• Circuit overloading — Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring. Appropriate consideration of equipment nameplate ratings should be used when addressing this concern.
• Reliable earthing (grounding) — Reliable earthing of rack-mounted equipment should be maintained. Particular attention should be given to supply connections other than direct connections to the branch circuit (such as use of power strips).
Consignes UL pour le montage en rack
Les consignes UL (« Underwriters Laboratories ») suivantes concernent l’installation en rack d’un boîtier l’encodeur :
ATTENTION :
• Température ambiante élevée — En cas d’installation de l’équipement dans un rack fermé ou composé de plusieurs unités, la température du rack peut être supérieure à la température ambiante. Par conséquent, il est préférable d’installer l’équipement dans un environnement qui respecte la température ambiante maximale (Tma) spécifiée par Extron.
• Réduction du flux d’air — Si l’équipement est installé dans un rack, veillez à ce que le flux d’air nécessaire pour un fonctionnement sécurisé de l’équipement soit respecté.
• Charge mécanique — Installez l’équipement en rack de manière à éviter toute situation dangereuse causée par le déséquilibre de la charge mécanique.
• Surcharge électrique — Lorsque vous connectez l’équipement au circuit d’alimentation, observez la connexion de l’équipement et étudiez les effets possibles d’une surcharge du circuit sur les protections contre les surintensités et les conducteurs d’alimentation. Consultez à cet égard les indications de la plaque d’identification de l’équipement.
• Mise à la terre — Assurez-vous que l’équipement est correctement mis à la terre.
Accordez une attention particulière aux connexions électriques autres
NAV E 501 and NAV E 101 Encoders • Reference Information 71
Extron Warranty
Extron warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/ or materials, Extron will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:
USA, Canada, South America, and Central America:
Extron
1230 South Lewis Street
Anaheim, CA 92805
U.S.A.
Asia :
Extron Asia Pte Ltd
135 Joo Seng Road, #04-01
PM Industrial Bldg.
Singapore 368363
Singapore
Japan:
Extron Japan
Kyodo Building, 16 Ichibancho
Chiyoda-ku, Tokyo 102-0082
Japan
Europe:
Extron Europe
Hanzeboulevard 10
3825 PH Amersfoort
The Netherlands
China :
Extron China
686 Ronghua Road
Songjiang District
Shanghai 201611
China
Middle East:
Extron Middle East
Dubai Airport Free Zone
F13, PO Box 293666
United Arab Emirates, Dubai
Africa:
Extron South Africa
3rd Floor, South Tower
160 Jan Smuts Avenue
Rosebank 2196, South Africa
This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.
NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return
Authorization) number. This will begin the repair process.
USA : 714.491.1500 or 800.633.9876 Asia : 65.6383.4400
Europe : 31.33.453.4040 or 800.3987.6673
Africa : 27.11.447.6162
Japan :
Middle East
81.3.3511.7655
: 971.4.299.1800
Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.
E xtron makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron has been advised of such damage.
Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.
Worldwide Headquarters: Extron USA West, 1025 E. Ball Road, Anaheim, CA 92805, 800.633.9876
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