HP LaserJet P2015 P2015, P2015d, P2015n, P2015dn, P2015x Laser Printer Service Manual
जाहिरात
जाहिरात
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
HP LaserJet P2015 Series
Service Manual
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
HP LaserJet P2015 Series
Service Manual
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Copyright information
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number CB366-90905
Edition 1, 10/2006
Safety information
WARNING!
Potential Shock Hazard
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
Use only a grounded electrical outlet when connecting the printer to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
Do not touch the contacts on the end of any of the sockets on the printer. Replace damaged cords immediately.
Unplug this product from wall outlets before cleaning.
Do not install or use this product near water or when you are wet.
Install the product securely on a stable surface.
Install the product in a protected location where no one can step on or trip over the power cord and where the power cord will not be damaged.
If the product does not operate normally, see the online user guide.
Refer all servicing questions to qualified personnel.
Information regarding FCC Class B, Parts
15 and 68 requirements can be found in the user guide.
Trademark credits
PostScript® 3™ is a trademark of Adobe
Systems Incorporated.
Microsoft®, Windows®, and Windows XP® are U.S. registered trademarks of Microsoft
Corporation.
Energy Star® and the Energy Star logo® are U.S. registered marks of the United
States Environmental Protection Agency.
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Table of contents
Label construction ............................................................................... 9
Envelope construction ....................................................................... 10
Envelopes with double-side seams ................................................... 10
Envelopes with adhesive strips or flaps ............................................ 10
Envelope storage ............................................................................... 10
Card stock construction ..................................................................... 11
Card stock guidelines ........................................................................ 11
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Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 ............................. 23
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Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only) ....................... 89
Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only) ............ 104
Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only) ................. 106
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Checking the high-voltage connector assembly ............................................. 175
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Appendix A Accessory/Consumable addendum
Appendix B Service and support
Appendix C Printer specifications
Appendix D Regulatory information
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Appendix E Warranty and licensing
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1 Product information
This chapter provides information on the following topics:
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●
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Supported paper and other media
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Product features
The following are the standard configurations for the HP LaserJet P2015 Series printers.
HP LaserJet P2015 printer
●
27 ppm (Letter-size), 26 ppm (A4-size)
●
First page out in as few as 8.5 seconds
●
ProRes 1200 (provides fine-line detail at 1200 x 1200 dpi)
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FastRes 1200 600x600x2
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600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology [REt] for improved text)
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50-sheet multipurpose tray (tray 1)
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250-sheet enclosed input tray (tray 2)
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Optional additional 250-sheet input tray (tray 3)
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EconoMode
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Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than the rest of the document
●
32 MB RAM
●
Memory can be upgraded to 288 MB
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3,000-page or 7,000-page print cartridge
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PCL 6, PCL 5e, and HP postscript level 3 emulation (printer automatically determines and switches to the appropriate language)
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Compatible with USB 2.0 specifications
●
Supported by Windows® 98 (printer driver only), Me (printer driver only), 2000, Server 2003
(printer driver only), XP 32-bit, XP 64-bit (printer driver only)
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Supported by Macintosh OS X V10.2.8, V10.3.9, V10.4.3
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On/off switch
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HP ToolboxFX (provides printer status information, troubleshooting information, and printer configuration information)
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Embedded Web server (EWS) with internal pages that are localized in 16 languages
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45 HP fonts
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35 HP postscript emulation level 3 fonts
HP LaserJet P2015d printer
The HP LaserJet P2015d printer includes all of the features of the HP LaserJet P2015 plus automatic two-sided (duplex) printing.
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HP LaserJet P2015n printer
The HP LaserJet P2015n printer includes all of the features of the HP LaserJet P2015 plus an
HP internal network port.
HP LaserJet P2015dn printer
The HP LaserJet P2015dn printer includes all of the features of the HP LaserJet P2015d plus an
HP internal network port.
HP LaserJet P2015x printer
The HP LaserJet P2015x printer includes all of the features of the HP LaserJet P2015dn plus an additional 250-sheet input tray (tray 3).
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Identify product parts
The following illustrations identify the components of the HP LaserJet P2015 Series printers. The
HP LaserJet P2015dn model is shown.
Figure 1-1
HP LaserJet P2015dn, front view
7
8
5
6
3
4
1
2
Output bin
Print-cartridge door
Tray 1 (50-sheet multipurpose tray)
Model number
Tray 2 (250-sheet enclosed input tray)
On/off switch
Print-cartridge-door button
Control panel
Figure 1-2
HP LaserJet P2015dn, back view
1
2
Straight-through output door
Power receptacle
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5
6
3
4
7
8
Automatic two-sided-printing media-size selector (duplex models only)
HP internal network port (network-ready models only)
USB port
Rear automatic two-sided path door (duplex models only)
Jam-clearing levers
Serial number
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Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status.
1
2
5
6
7
3
4
Jam light: Indicates that there is a jam in the printer.
Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks.
Paper out light: Indicates that the printer is out of paper.
Attention light: Indicates that the print-cartridge door is open or other errors exist.
Ready light: Indicates that the printer is ready to print.
Go button and light: Initiates action or indicates status.
Cancel button: To cancel the print job that is currently printing, press the Cancel button.
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Supported paper and other media
The HP LaserJet P2015 Series printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems:
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Poor print quality
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Increased jams
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Premature wear on the printer, requiring repair
For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality.
It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control.
Before you purchase a large quantity of media, test the media and make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. Download the guidelines from http://www.hp.com/support/ljpaperguide/ .
CAUTION
Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.
Optimize print quality for media types
The HP LaserJet P2015 Series printers provide a number of print modes that allow the unit to adapt to various media. You can change the print modes on the Paper tab in the printer driver, in
HP ToolboxFX, or in the embedded Web server.
NOTE
When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases.
ENWW Supported paper and other media 7
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Table 1-1
Driver print modes
Mode
PLAIN
LIGHT
HEAVY
CARDSTOCK
TRANSPARENCY
ENVELOPE
LABEL
BOND
ROUGH
Media type
75 to 104 g/m 2 (20 to 27 lb)
Less than 75 g/m
2
(20 lb)
90 to 105 g/m 2 (24 to 28 lb)
Card stock or thick media
4-mil, 0.1 Monochrome Overhead Transparencies (OHTs)
Standard HP LaserJet envelopes
Standard HP LaserJet labels
Bond paper
Rough paper
Guidelines for using media
You can print on a variety of media, such as paper (including up to 100% recycled-fiber-content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes:
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Minimum: 76 by 127 mm (3 x 5 inches)
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Maximum: 216 by 356 mm (8.5 x 14 inches)
Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media that is designed for laser printers.
HP media
HP recommends a variety of media. See the HP LaserJet Printer Family Print Media Guide
( http://www.hp.com/support/ljpaperguide/ ) for a full list.
Media to avoid
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Do not use paper that is too rough.
●
Do not use paper with cutouts or perforations other than standard 3-hole punched paper.
●
Do not use multipart or multipage forms.
●
Do not use paper that contains a watermark if you are printing solid patterns.
Media that can damage the printer
●
Do not use media with staples attached.
●
Do not use transparencies designed for inkjet printers or other low-temperature printers. Use only transparencies that are specified for use with HP LaserJet printers.
●
Do not use photo paper intended for inkjet printers.
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Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200°C (392°F) for
0.1 second. HP produces a selection of media that is designed for the HP LaserJet P2015
Series printers.
●
Do not use letterhead paper that uses low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200°C (392°F) for 0.1 second.
●
Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to temperatures of 200°C (392°F) for 0.1 second.
To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide.
Paper
For best results, use conventional 75 g/m 2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges.
Labels
Print labels from tray 1 by using the straight-through output path.
CAUTION
Do not feed a sheet of labels through the printer more than once. The adhesive degrades during the heat of printing and might damage the printer.
Label construction
When selecting labels, consider the quality of the following components:
●
Adhesives: The adhesive material should be stable at 200°C (392°F), the printer's maximum temperature.
●
Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.
●
Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 inch) of curl in any direction.
●
Condition: Do not use labels that have wrinkles, bubbles, or other indications of separation.
Transparencies
Transparencies must be able to withstand 200°C (392°F), the printer's maximum temperature.
Envelopes
Print envelopes from tray 1 by using the straight-through paper path.
ENWW Supported paper and other media 9
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Envelope construction
Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer. When selecting envelopes, consider the following components:
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Weight: The weight of the envelope paper should not exceed 90 g/m
2
(24 lb), or jamming might result.
●
Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them.
●
Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged.
Make sure that the envelopes do not have any exposed adhesive.
●
Sizes: From 90 x 160 mm (3.5 x 6.3 inches) to 178 x 254 mm (7 x 10 inches).
Envelopes with double-side seams
An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration.
1
2
Acceptable envelope construction
Unacceptable envelope construction
Envelopes with adhesive strips or flaps
Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200°C (392°F). The extra flaps and strips might cause wrinkling, creasing, or jams.
Envelope storage
Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing.
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Card stock and heavy media
You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer.
For optimum printer performance, do not use paper heavier than 157 g/m 2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear.
NOTE
You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield.
Card stock construction
●
Smoothness: 135-157 g/m
2 (36-42 lb) card stock should have a smoothness rating of
100-180 Sheffield. 60-135 g/m 2 (16-36 lb) card stock should have a smoothness rating of
100-250 Sheffield.
●
Construction: Card stock should lie flat with less than 5 mm (0.2 inch) of curl.
●
Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged.
●
Sizes: Only use card stock within the following size ranges:
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Minimum: 76 x 127 mm (3 x 5 inches)
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Maximum: 216 x 356 mm (8.5 x 14.0 inches)
Card stock guidelines
Set margins at least 2 mm (0.08 inch) away from the edges.
Letterhead and preprinted forms
Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed.
Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion.
NOTE
Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page.
To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines:
●
Avoid using low-temperature inks (the kind used with some types of thermography).
●
Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving.
●
Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200°C (392°F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement.
ENWW Supported paper and other media 11
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When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage.
●
Avoid processing preprinted forms that have a finish or coating.
●
Avoid using heavily embossed or raised-letterhead papers.
●
Avoid papers that have heavily textured surfaces.
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Avoid using offset powders or other materials that prevent printed forms from sticking together.
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Load media
The following sections describe how to load media into the different input trays.
CAUTION
If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur.
Tray 1
Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays.
Tray 1 holds up to fifty sheets of 75 g/m 2 (20 lb) media or ten envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document.
Media guides ensure that the media is correctly fed into the printer and that the print is not skewed
(crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.
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Tray 2 and optional tray 3
Tray 2 and optional tray 3 hold up to 250 pages of 75 g/m 2 (20 lb) paper, or fewer pages of heavier media (25 mm (0.9 inch) or less stack height). Load media with the top forward and the side to be printed on facing down.
Media guides ensure that the media feeds correctly into the printer and that the print is not skewed.
Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using.
NOTE
When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time.
Straight-through output path
Use the straight-through output path when printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. If you open the straight-through output door before printing media from tray 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path.
NOTE
Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer.
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Manual feed
You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in tray 1 and load letterhead into tray 2.
To print using manual feed, open the printer Properties or Printer Setup, and then select Manual
Feed (tray 1) from the Source Tray drop-down list. After you have enabled manual feed, press the
Go button to print.
Media type and tray loading
The HP LaserJet P2015 Series has the following tray priority:
1.
Tray 1 (if open)
2.
Tray 3 (if attached)
3.
Tray 2
Minimum media dimensions are 76 x 127 mm (3 x 5 inches).
Maximum media dimensions are 216 x 356 mm (8.5 x 11 inches).
Table 1-2
Tray 1 media information
Media type
Normal
Envelopes
Labels
Shipping labels
Transparencies
Heavy
Glossy
Letterhead
Cardstock
Media specifications
Media quantity
75 to 104 g/m 2
(20 to 27 lb)
Less than 90 g/m 2
(24 lb)
Up to 50 sheets
Up to 10 envelopes
Standard
Heavy
4-mil, 0.1
Monochrome
Overhead
90 to 105 g/m 2
(24 to 28 lb)
75 to 105 g/m 2
(20 to 28 lb)
75 to 104 g/m 2
(20 to 27 lb)
Up to 10
Up to 10 sheets
Up to 10 sheets
Up to 10 sheets
Up to 10 sheets
Up to 10 sheets
Up to 10 sheets
Up to 10
Driver settings
Plain or unspecified
Envelope
Labels
Cardstock
Transparencies
Light glossy, glossy, or heavy glossy
Light glossy, glossy, or heavy glossy
Letterhead
Cardstock
Paper orientation Output
N/A Output bin
Short edge leading, flap on right side facing up
Straight-through output door
Side to be printed facing up
Straight-through output door
Side to be printed facing up
Side to be printed facing up
Straight-through output door
Straight-through output door
Side to be printed facing up
Straight-through output door
Side to be printed facing up
Straight-through output door
Side to be printed facing up, top of page in first
Side to be printed facing up
Output bin
Straight-through output door
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Table 1-3
Tray 2 and optional tray 3 media information
Media type Media quantity
Normal
Heavy
Transparencies
Letterhead
Media specifications
75 to 104 g/m 2
(20 to 27 lb)
90 to 105 g/m
2
(24 to 28 lb)
4-mil, 0.1
Monochrome
Overhead
75 to 104 g/m 2
(20 to 27 lb)
Up to 250 sheets
Up to 250 sheets
Plain or unspecified
Cardstock
Up to 10 sheets
Driver settings
Transparencies
Up to 250 sheets Letterhead
Paper orientation Output
N/A Output bin
N/A
Side to be printed face down
Straight-through output door
Straight-through output door
Side to be printed face down
Normal: output bin
Heavy: straightthrough output door
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2 Installation
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●
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Site preparation
Place the printer on a sturdy, level surface that meets the following environmental requirements:
●
Temperature: 15°C to 32.5°C (59°F to 90.5°F)
●
Humidity: 10% to 80% relative humidity (no condensation)
●
Exposure: Place away from direct sunlight, open flames, ammonia fumes, and air vents.
●
Clearance: Allow sufficient space around the printer for access.
●
Ventilation: Ensure that the printer is located in a well-ventilated area.
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Package contents
Figure 2-1 Package contents on page 19 shows the package contents for the HP LaserJet P2015
Series printer.
Figure 2-1
Package contents
1
2
3
HP LaserJet P2015 Series printer
Software and user documentation CD-ROM
Power cable
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Install tray 3
If you have tray 3, install tray 3 as shown.
Figure 2-2
Installing tray 3
After installing tray 3, configure the printer driver to allow printing from tray 3.
1.
On the Windows task bar, click Start, click Settings, and then click Printers.
2.
Right-click the HP LaserJet P2015 icon.
3.
Click Properties.
4.
Click the Device Settings tab.
5.
Windows 2000/XP: Under Installable Options, change Tray 3 to Installed.
Windows 98/Me: Click Configure, and then select Tray 3 under Optional Paper Sources.
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Install printer software
Supported operating systems
The printer software runs on the following operating systems:
●
Windows 98 (printer driver only)
●
Windows Me (printer driver only)
●
Windows 2000
●
Windows Server 2003 (printer driver only)
●
Windows XP (32-bit)
●
Windows XP (64-bit) (printer driver only)
●
Macintosh OS X V10.2.8, V10.3.9, and V10.4.3
Drivers
Windows printer drivers
The software CD-ROM that came with the printer includes three Windows printer drivers: PCL 5e,
PCL 6, and HP postscript level 3 emulation. Choose a printer driver based on the way you use the printer.
●
Use the PCL 5e printer driver if you need print results to look consistent with those from older
HP LaserJet printers. Certain features are not available in this printer driver.
●
Use the PCL 6 printer driver to take full advantage of all printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
●
Use the HP postscript level 3 emulation printer driver for HP postscript level 3 emulation.
Certain printer features are not available in this printer driver.
Macintosh printer driver
The software CD-ROM that came with the printer includes an HP LaserJet P2015 Series driver for
Macintosh OS X V10.2.8, V10.3.9, and V10.4.3
Driver downloads
The latest printer drivers and printing software for your HP LaserJet printer are available on the Web at http://www.hp.com/support/ljp2015 .
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Installing software on Microsoft® Windows
Two methods are available for installing printer drivers and software components for the printer.
Full (Recommended). Installs everything that your device needs to work plus HP ToolboxFX:
●
HP LaserJet P2015 Series PCL 6 driver.
●
HP ToolboxFX. Allows you to change printer settings and contains documentation and self-help tools.
●
Screen Fonts. Printer-matching TrueType fonts help ensure WYSIWYG printing.
●
HP LaserJet P2015 Series printer documentation. A list of documentation, which includes information about product operation, troubleshooting, warranty and specifications, supplies, and support.
●
HP Software Update. Use this software to check for software updates for your HP products.
Minimum. Installs only the software required to print. The following is a list of available components:
●
HP LaserJet P2015 Series PCL 6 driver
●
Screen Fonts. Printer-matching TrueType fonts help ensure WYSIWYG printing.
●
HP Software Update. Use this software to check for software updates for your HP products.
NOTE
To install additional printer drivers (PCL 5e or HP postscript level 3 emulation), utilize the Windows Add Printer utility.
NOTE
Administrator privileges are required to install the printing system onto a Windows
2000 or Windows XP operating system.
USB Connection
1.
Insert the software installation CD into the computer CD-ROM drive.
2.
If the installation program does not start automatically, browse the CD contents and run the
SETUP.EXE file.
3.
Follow the onscreen instructions.
Network Connection
If a computer on the network already has the HP LaserJet P2015 software installed, no additional software installation is necessary when adding a new HP LaserJet P2015 printer to the network.
Otherwise, install the printer software on one of the networked computers as directed below.
1.
Insert the software installation CD into the computer CD-ROM drive.
2.
If the installation program does not start automatically, browse the CD contents and run the
SETUP.EXE file.
3.
Follow the onscreen instructions.
4.
At the printer control panel, print a Network Configuration page to verify the installation was successful.
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Installing software on Macintosh OS X V10.2.8, V10.3.9, and V10.4.3
USB connection
1.
Insert the CD-ROM.
2.
Run the installation utility.
3.
After the software installation is complete, attach the USB cable to the printer and the computer and then restart the computer.
4.
After the computer has restarted, open the Print Center or Printer Setup Utility to see if the printer name appears in the Printer List.
5.
If the printer name appears in the Printer List, the setup is complete. If the printer name does not appear in the Printer List, go to the next step.
6.
Click the Add button, and then select USB from the drop-down list.
7.
Select HP LaserJet P2015 Series and then click Add. The printer name appears in the Printer
List. Setup is complete.
Network connection
1.
Connect the local area network (LAN) cable to the printer.
2.
Print the Network configuration report from the printer control panel. Find the "mDNS printer name" located under the TCP/IP heading. The mDNS name will be needed in step 7.
3.
Insert the CD-ROM.
4.
Run the installation utility.
5.
After the installation utility has completed, open the Print Center or Printer Setup Utility.
6.
Click Add, and then select Bonjour/Rendezvous from the drop-down list.
7.
Select the HP LaserJet P2015 Series printer name that matches the mDNS printer name found on the Network configuration report printed in step 2.
8.
Click Add. The printer name appears in the Printer List. Setup is complete.
9.
At the printer control panel, print a Network Configuration page to verify the installation was successful.
Uninstaller
Use the Uninstall icon in the HP LaserJet P2015 Series printer program group to select and remove the HP printing system components from a Windows machine.
1.
From the Start menu, in the HP LaserJet P2015 Series program group, click the Uninstall icon.
2.
The printing system guides you through removing all of the printing system components.
3.
If you have performed a Full install and you do not have any other HP devices installed, follow steps 4 and 5. Following these steps might disable the functionality of other HP devices that are installed because they share the software.
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4.
Open the Microsoft Windows Control Panel. Double-click Add/Remove Programs.
5.
You will see entries for HP Extended Capabilities, HP Software Update, HP Imaging Device
Functions, and HP Solution Center and Imaging Support Tools. For each item, click Change/
Remove and follow the prompts.
NOTE
For driver-only (Add Printer) installations, delete the printer icon from the Printers folder (Windows 98 Second Edition, Windows Me, Windows 2003 Server , and Windows XP
64-bit).
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Printer information pages
You can print the following information pages.
Demo page
The Demo page contains examples of text and graphics. To print the Demo page, press the Go button when the printer Ready light is on and no other jobs are printing.
Configuration page
The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the following locations:
●
Printer control panel. Press the Go button until the Ready and Error lights start blinking, and then release the Go button.
●
Embedded Web server
●
HP ToolboxFX
NOTE
You can also get the information contained in the Event log and the Configuration page through the HP ToolboxFX without printing the pages.
Supplies Status page
The Supplies Status page automatically prints when you print a Configuration page from the control panel. The Supplies Status page provides the following information:
●
The estimated percentage of toner remaining in the print cartridge
●
The number of pages and print jobs that have been processed
●
Ordering and recycling information
Network Configuration page
NOTE
The Network Configuration page is only available on printers with an HP internal network port.
The Network Configuration page automatically prints when you print a Configuration page from the control panel. The Network Configuration page provides the following information about the printer network configuration:
●
IP address
● firmware version
● network statistics
● protocol information
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3 Manage the printer
This chapter provides information on the following topics:
●
●
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HP ToolboxFX
HP ToolboxFX is software that you can use to complete the following tasks:
●
Check the printer status.
●
Configure the printer settings.
●
View troubleshooting information.
●
View online documentation.
You can view HP ToolboxFX when the printer is directly connected to your computer or when it is connected to the network. You must perform a typical software installation to install HP ToolboxFX.
NOTE
HP ToolboxFX is not supported for Windows 98 SE, Windows Me, Windows
Server 2003, or Macintosh operating systems.
NOTE
You do not need Internet access to open and use HP ToolboxFX.
To view HP ToolboxFX
Open HP ToolboxFX in one of these ways:
●
In the Windows system tray or on your desktop, double-click the HP ToolboxFX icon.
●
On the Windows Start menu, click Programs (or All Programs in Windows XP), click HP, click
HP LaserJet 2015 Series, and then click HP ToolboxFX.
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Status
The HP ToolboxFX Status folder contains links to the following main pages:
●
Device Status. View printer status information. This page indicates printer conditions such as a jam or an empty tray. After you correct a problem with the printer, click Refresh to update the printer status.
●
Supplies Status. View detailed supplies status such as the estimated percentage of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This page also has links to order supplies and to find recycling information.
●
Device Configuration. View a detailed description of the current printer configuration, including the amount of memory installed and whether optional trays are installed.
●
Network Configuration. View a detailed description of the current network configuration, including the IP address and network status.
●
Print Info Pages. Print the Configuration page and various other information pages that are available for the printer, such as the Supplies Status page and the Demo page.
●
Event Log. View a four-column table where printer events and error codes are logged for your reference. The number in the Page Count column specifies the total number of pages that the printer had printed when the error occurred. The Event log also contains a brief description of the error.
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Alerts
The HP ToolboxFX Alerts folder contains links to the following main pages:
●
Set up Status Alerts. Set up HP ToolboxFX to send you pop-up alerts for certain events, such as low toner levels.
●
Set up E-mail Alerts. Set up HP ToolboxFX to send you e-mail alert messages for certain events, such as low toner levels.
Set up status alerts
HP ToolboxFX can open pop-up alerts on your computer when certain events occur. Events that trigger alerts include jams, low levels of toner in HP print cartridges, non-HP print cartridge in use, empty input trays, and error messages.
Alerts only appear when the printer is printing from the computer on which you set up the alerts.
NOTE
You must click Apply to save your changes.
Set up e-mail alerts
Use HP ToolboxFX to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events for each e-mail address. Enter the information for the e-mail server that will send out the e-mail alert messages for the printer.
NOTE
You must click Apply to save your changes.
Help
The HP ToolboxFX Help folder contains links to the following main pages:
●
Troubleshooting. Print troubleshooting pages and clean the printer.
●
How Do I? View the How Do I? Help for help with specific tasks.
●
Animated demonstrations
●
User Guide. View information about the printer usage, warranty, specifications, and support.
The user guide is available in both HTML and PDF formats.
●
Readme. View important information about the printer that is not available in the user guide.
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Device settings
The HP ToolboxFX Device Settings folder contains links to the following main pages:
●
Device Information. View information about the printer, such as the printer description and a contact person.
●
Paper Handling. Change the printer paper-handling settings, such as default paper size and default paper type.
●
Print Quality. Change the printer print-quality settings.
●
Paper Types. Change the printer mode settings for a each media type, such as letterhead, prepunched, or glossy paper.
●
System Setup. Change the printer system settings, such as printer language and jam recovery.
●
Service. Gain access to various procedures required to maintain the printer.
Device information
The information that you type in these fields appears on the Configuration page.
NOTE
You must click Apply to save your changes.
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Paper handling
Use the HP ToolboxFX paper-handling options to configure your default settings.
Three options are available for handling print jobs when the product is out of media:
●
Select Wait For Paper To Be Loaded.
●
Select Cancel from the Paper out action drop-down list to cancel the print job.
●
Select Override from the Paper out time drop-down list to send the print job to another paper tray.
The Paper out time field specifies how long the printer waits before acting on your selections. You can specify from 0 to 3600 seconds.
NOTE
You must click Apply to save your changes.
Print quality
Use the HP ToolboxFX print-quality options to improve the appearance of your print jobs.
●
Resolution. Select 600 resolution for quality print jobs and Fast Res 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job (printing time increases).
●
REt. Activate REt to improve print quality.
●
Print density. For increased print density, select a higher number. For decreased print density, select a lower number.
●
EconoMode. EconoMode is a feature that allows the printer to use less toner per page.
Selecting this option may extend the life of the print cartridge and reduce cost per page.
However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge. If print quality begins to degrade under these circumstances, you will need to install a new toner cartridge, even if there is toner supply remaining in the cartridge.
NOTE
You must click Apply to save your changes.
Paper types
Use these HP ToolboxFX Paper Types options to configure print modes that correspond to the various media types. When you select Restore Modes, all of the modes are reset to the factory settings.
NOTE
You must click Apply to save your changes.
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System setup
Use the HP ToolboxFX system settings options to configure miscellaneous print settings.
NOTE
You must click Apply to save your changes.
Service
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print-quality problems such as toner specks or smearing. HP ToolboxFX provides an easy method for cleaning the paper path.
Print settings
The HP ToolboxFX Print Settings tab contains links to the following main pages:
●
Printing. Change the default print settings, such as number of copies and paper orientation.
●
PCL 5e. View and change the PCL 5e settings.
●
PCL 6. View and change the PCL 6 settings.
●
Postscript. View and change the HP postscript level 3 emulation settings.
Printing
Use the HP ToolboxFX printing settings options to configure the settings for all print functions.
NOTE
You must click Apply to save your changes.
PCL 5e
Use the PCL 5e options to configure the settings when you are using the PCL 5e print personality.
NOTE
Initial font support for PCL 5e is limited to the following fonts: Courier, Letter Gothic,
Naskh, Koufi, and Lina Printer. Additional fonts can be used if you install a font DIMM.
NOTE
You must click Apply to save your changes.
PCL 6
Use the PCL 6 printer driver to take full advantage of all printer features. Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended.
NOTE
You must click Apply to save your changes.
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PostScript®
Use the PostScript option when you are using the HP postscript level 3 emulation print personality.
When the Print PostScript Errors option is turned on, the HP postscript level 3 emulation error page automatically prints when HP postscript level 3 emulation errors occur.
NOTE
You must click Apply to save your changes.
Network settings
The network administrator can use the HP ToolboxFX Network Settings folder to control the network-related settings for the printer when it is connected to a TCP/IP-based network.
The following options are available:
●
IP Configuration
●
Advanced
●
SNMP
●
Network Summary
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Embedded Web server
The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded Web server:
●
View printer status information
●
View and print internal pages
●
Determine the remaining life on all supplies and order new ones
●
Set the size and type of media loaded in each tray
●
View and change tray configurations
●
View and change the printer default configuration settings
●
View and change network configuration
The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP ToolboxFX. The main differences between using the embedded Web server and using the
HP ToolboxFX are the following:
●
You do not need to install any software on the computer. You only need to use one of these supported Web browsers:
●
Internet Explorer 6.0 (and later)
●
Netscape Navigator 7.0 (and later)
●
Firefox 1.0 (and later)
●
Mozilla 1.6 (and later)
●
Opera 7.0 (and later)
●
Safari 1.2 (and later)
●
Konqueror 3.2 (and later)
●
The embedded Web server is available in sixteen languages.
●
The embedded Web server does not provide e-mail or status alerts.
The embedded Web server works when the printer is connected to an TCP/IP-based network. The embedded Web server does not support IPX-based printer connections.
NOTE
You do not have to have Internet access to open and use the embedded Web server.
However, if you click a link on any of the pages, you must have Internet access in order to go to the site associated with the link.
Open the embedded Web server
To open the embedded Web server, type the IP address or hostname of the printer in the address field of a supported Web browser. To find the IP address, print a Configuration page at the printer by pressing and holding the Go button.
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Tip
After you open the URL, bookmark it so that you can return to it quickly in the future.
The embedded Web server has three tabs that contain settings and information about the printer: the
Status tab, the Settings tab, and the Networking tab.
Status tab
The Status pages group consists of the following pages.
●
Device Status. This page displays the status of the printer and HP supplies.
●
Device Configuration. This page shows the information found on the printer Configuration page.
●
Supplies Status. This page shows the status of HP supplies and provides supplies part numbers. To order new supplies, click Order Supplies in the upper-right part of the window.
●
Event log. This page shows a list of all printer events and errors.
●
Print Info Pages. This page has links that allow you to print the various information pages that reside within the memory of the printer.
●
Network Summary. This page shows the information found on the printer Network Summary page.
Settings tab
This tab allows you to configure the printer from your computer. If this printer is networked, always consult with the printer administrator before changing settings on this tab.
The Settings tab contains the following pages:
●
Device Information. View and change basic information about the printer.
●
Paper Handling. View and change the settings for the printer's input tray.
●
Printing. View and change the default printer job settings.
●
PCL 5e. View and change the PCL font information.
NOTE
Initial font support for PCL 5e is limited to the following fonts: Courier, Letter
Gothic, Naskh, Koufi, and Lina Printer. Additional fonts can be used if you install a font
DIMM.
●
Postscript. View and change the settings for HP postscript level 3 emulation errors.
●
Print Quality. View and change the print-quality settings.
●
Paper Types. View and change the print modes for various media types.
●
System Setup. View and change system information.
●
Service. Initiate the cleaning mode.
Networking tab
This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network.
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Links
Links are located in the upper-right part of the Status pages. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these Web sites. Connecting might require that you close the embedded Web server and reopen it.
●
Order Supplies. Click this link to connect to the Sure Supply Web site and order genuine
HP supplies from HP or a reseller of your choice.
●
Product Support. Connects to the support site for the HP LaserJet P2015 Series printer. You can search for help regarding general topics.
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4 Maintenance
●
●
●
●
Clean the pickup roller (tray 1)
●
Replace the pickup roller (tray 1)
●
Clean the pickup roller (tray 2)
●
Replace the pickup roller (tray 2)
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Replace the print cartridge
1.
Press the print-cartridge-door button, and then remove the print cartridge from the printer. For recycling information, see the inside of the print-cartridge box.
CAUTION
To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
CAUTION
After removing the print cartridge, only handle it on the ends.
2.
Remove the new print cartridge from the packaging.
3.
Bend the tab on the left side of the cartridge to break it loose.
4.
Pull the tab until all the tape is removed from the cartridge. Put the tab in the print-cartridge box to return for recycling.
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5.
Gently rock the toner cartridge from front to back to distribute the toner evenly inside the cartridge.
6.
Insert the print cartridge in the printer and close the print-cartridge door.
CAUTION
If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
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Redistribute toner
When toner is low, faded or light areas appear on the printed page. You might be able to temporarily improve print quality by redistributing the toner.
1.
Open the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
To prevent damage, do not expose the print cartridge to light. Cover it with a sheet of paper.
CAUTION
After removing the print cartridge, only handle it on the ends.
2.
To redistribute the toner, gently rock the print cartridge from front to back.
CAUTION
If toner gets on your clothing, wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.
3.
Reinsert the print cartridge into the printer, and close the print cartridge door.
If the print is still light, install a new print cartridge.
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Clean the printer
Clean the outside of the printer with a clean, damp cloth when necessary.
CAUTION
Do not use ammonia-based cleaners on or around the printer.
During the printing process, paper, toner, and dust particles can accumulate inside the printer. Over time, this buildup can cause print quality problems, such as toner specks or smearing, and paper jams. To correct and prevent these types of problems, you can clean the print cartridge area and the printer media path.
Clean the print-cartridge area
You do not need to clean the print-cartridge area often. However, cleaning this area can improve the quality of your printed sheets.
WARNING!
Before cleaning the printer, turn the printer off by unplugging the power cord, and wait for the printer to cool.
1.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
Do not touch the black sponge-transfer roller inside the printer. Doing so can damage the printer.
CAUTION
To prevent damage, do not expose the print cartridge to light. Cover it with a piece of paper.
CAUTION
After removing the print cartridge, only handle it on the ends.
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2.
With a dry, lint-free cloth, wipe any residue from the media-path area and the print-cartridge cavity.
3.
Replace the print cartridge, and close the print-cartridge door.
4.
Plug the power cord into the printer.
Clean the printer media path
If you are seeing toner specks or dots on the printouts, clean the printer media path. This process uses a transparency to remove dust and toner from the media path. Do not use bond or rough paper.
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NOTE
For best results use a sheet of transparency. If you do not have any transparencies, you can use copier-grade media (70 to 90 g/m 2 (18 to 24 lb.)) with a smooth surface.
1.
Make sure that the printer is idle and the Ready light is on.
2.
Load the transparency in tray 1.
3.
Print a cleaning page using one of the following methods:
●
Open HP ToolboxFX. Click the Troubleshooting tab, and then click Print Quality Tools.
Select the cleaning page.
●
On the printer control panel, press and hold the Go button until the Attention , Ready , and
Go lights come on. When all three lights come on, release the Go button.
●
Press Go again. The printer picks up the transparency and begins the cleaning process.
NOTE
The cleaning process takes approximately 2 minutes. The cleaning page will stop periodically during the cleaning process. Do not turn the printer off until the cleaning process has finished. You might need to repeat the cleaning process several times to thoroughly clean the printer.
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Clean the pickup roller (tray 1)
1.
Unplug the power cord from the printer, and allow the printer to cool.
2.
Press the print-cartridge-door button to open the print-cartridge door.
3.
Remove the print cartridge.
CAUTION
After removing the print cartridge, only handle it on the ends.
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4.
Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up.
CAUTION
Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
ENWW
5.
Press the two black retaining tabs outward until the pickup roller is released from its seat.
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6.
Remove the pickup roller from the printer.
CAUTION
Do not touch the pickup-roller pad.
7.
Dab a lint-free cloth in water, and scrub the roller.
8.
Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
9.
Allow the pickup roller to dry completely.
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10.
Line up the black retaining tabs in the printer with the grooves in the pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
11.
Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
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12.
Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
13.
Close the print-cartridge door.
14.
Plug the printer in.
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Replace the pickup roller (tray 1)
1.
Unplug the power cord from the printer, and allow the printer to cool.
2.
Press the print-cartridge-door button to open the print-cartridge door.
3.
Remove the print cartridge.
CAUTION
After removing the print cartridge, only handle it on the ends.
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4.
Grasping the pickup-roller cover with thumb and forefinger, squeeze the left side of the pickuproller cover to release the left retaining tab, and then slide the cover to the left and up.
CAUTION
Failure to slide the cover to the left when removing it can cause the right retaining tab to break.
5.
Press the two black retaining tabs outward until the pickup roller is released from its seat.
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6.
Remove the old pickup roller from the printer.
7.
Line up the black retaining tabs in the printer with the grooves in the new pickup roller, and then press the pickup roller into the pickup-roller seat until the retaining tabs click.
CAUTION
Do not touch the pickup-roller pad.
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8.
Grasping the pickup-roller cover with thumb and forefinger, insert the pickup-roller cover's right retaining tab into the retaining slot.
9.
Squeeze the left side of the pickup-roller cover and insert the left retaining tab in the retaining slot.
10.
Close the print-cartridge door.
11.
Plug the printer in.
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Clean the pickup roller (tray 2)
1.
Unplug the power cord from the printer, and allow the printer to cool.
2.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
After removing the print cartridge, only handle it on the ends.
3.
Remove tray 2.
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4.
Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d,
HP LaserJet P2015dn, and HP LaserJet P2015x printers only).
5.
Place the printer on the work surface with the front of the printer facing up.
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6.
Pull the white tabs outward, and rotate the tabs up.
7.
Slide the right tab to the right, and leave the tab in this position throughout the procedure.
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8.
Slide the pickup roller assembly to the right, and remove the left end cap.
9.
Remove the pickup roller.
CAUTION
Do not touch the pickup-roller pad.
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10.
Dab a lint-free cloth in water, and scrub the roller.
11.
Using a dry, lint-free cloth, wipe the pickup roller to remove loosened dirt.
12.
Allow the pickup roller to dry completely.
13.
Insert the left side of the pickup roller into the left slot (1), and insert the right side (the side that has the notches in the shaft) into the right slot (2).
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14.
Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
15.
Rotate the shaft until the notches engage and the shaft clicks into place.
16.
Push the right tab to the left, and rotate the tab downward into position.
17.
Place the printer on the work surface with the top of the printer facing up.
18.
Close the automatic two-sided path door.
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19.
Reinstall the print cartridge, and close the print-cartridge door.
20.
Plug the printer in.
ENWW Clean the pickup roller (tray 2) 61
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Replace the pickup roller (tray 2)
1.
Unplug the power cord from the printer, and allow the printer to cool.
2.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
After removing the print cartridge, only handle it on the ends.
3.
Remove tray 2.
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4.
Open the automatic two-sided path door on the front of the printer (HP LaserJet P2015d,
HP LaserJet P2015dn, and HP LaserJet P2015x printers only).
5.
Place the printer on the work surface with the front of the printer facing up.
ENWW Replace the pickup roller (tray 2) 63
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6.
Pull the white tabs outward, and rotate the tabs up.
7.
Slide the right tab to the right, and leave the tab in this position throughout the procedure.
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8.
Slide the pickup roller assembly to the right, and remove the left end cap.
9.
Remove the old pickup roller.
CAUTION
Do not touch the pickup-roller pad.
ENWW Replace the pickup roller (tray 2) 65
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10.
Insert the left side of the new pickup roller into the left slot (1), and insert the right side (the side that has the notches in the shaft) into the right slot (2).
11.
Place the end cap over the shaft on the left side, push the end cap to the right, and rotate the tab downward into position.
12.
Rotate the shaft until the notches engage and the shaft clicks into place.
13.
Push the right tab to the left, and rotate the tab downward into position.
14.
Place the printer on the work surface with the top of the printer facing up.
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15.
Close the automatic two-sided path door.
16.
Reinstall the print cartridge, and close the print-cartridge door.
17.
Plug the printer in to turn it back on.
ENWW Replace the pickup roller (tray 2) 67
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5 Theory of operation
●
●
●
●
●
●
●
ENWW 69
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Introduction
This chapter presents an overview of the relationships between major components in the printer, and includes a detailed discussion of the image-formation system. The following systems are discussed:
●
Engine control system
●
Laser/scanner system
●
Pickup/feed/delivery system
●
Image-formation system
Figure 5-1 Block diagram on page 70 illustrates the relationships among the four systems.
Figure 5-1
Block diagram
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Internal components
Figure 5-2 Cross-section of printer on page 71 highlights the major internal components.
ENWW
Figure 5-2
Cross-section of printer
3
4
5
1
2
6
7
Top output bin delivery roller
Fuser film
Laser/scanner
Primary charging roller
Developer roller
Print cartridge
Feed roller
8
9
Multipurpose pickup roller
Multipurpose separation pad
10
Separation pad
Internal components 71
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11
Pickup roller
12
Registration roller
13
Duplexer pickup roller
14
Registration shutter
15
Transfer roller
16
Photosensitive drum
17
Duplexer feed roller
18
Pressure roller
19
Rear output bin delivery roller
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Timing
Sequence of operation
Operation sequences are controlled by the microprocessor on the DC controller.
Table 5-1
Sequence of operation
Name
WAIT
Timing
From power-on until the end of the main motor initial drive
Purpose
Detects presence of a print cartridge. Clears potential from the drum surface and cleans the transfer roller.
Prepares the printer to receive print commands STBY (standby) From the end of the WAIT or LSTR period until either a print command is sent from the formatter or the power is turned off.
INTR (initial rotation)
From the time of the print command until the pickup solenoid is turned on.
From the end of the INTR period until the primary high-voltage is turned off.
LSTR (last rotation)
From the end of the PRINT period (when highvoltage is turned off) until the main motor stops rotating.
Prepares the photosensitive drum for printing.
Forms the image on the photosensitive drum and transfers the toner image to the media.
Delivers the last page of a print job.
After LSTR, the printer either returns to STBY or, if another print command was sent from the formatter, enters INTR.
Power-on sequence
Table 5-2
Power-on sequence
Step
1
2
3
4
5
6
7
8
9
10
Action
Power-on
CPU initialization
Video interface communication start
Check sensors for residual media
Main motor initial drive
Fuser heater initial drive. The fuser heater reaches a surface temperature of 100°C.
Laser/scanner motor initial drive
High-voltage control
Detect presence of a print cartridge
Clean the transfer roller after the primary charging ac bias is turned on
Failure/abnormality check: detect laser/scanner failure, fuser failure, and open covers
Communication with the memory tag
ENWW Timing 73
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Engine control system
The engine control system coordinates all printer functions, according to commands sent from the formatter. It drives the laser/scanner system, the image-formation system, and the pickup/feed/ delivery system.
The engine control system contains the following components:
●
DC controller
●
High-voltage PCA
Figure 5-3
Engine control system
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Fixing unit
AC input
Fan
Transfer charging roller
Pressure roller
Cartridge
Engine controller PCB
Fixing control circuit
Low-voltage power supply circuit
Fan motor drive circuit
Reset Circuit
High-voltage power supply circuit
Memory tag circuit
IC201
CPU
Main motor
Solenoids
Sensors
Duplex driver
PCB
(Duplex model only)
Option
Memory tag
Video controller PCB
Scanner motor
Laser driver
BD sensor
Figure 5-4
Engine control system circuit diagram
ENWW Engine control system 75
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Laser/scanner system
The laser/scanner system receives video signals from the dc controller and the formatter and converts the signals into latent images on the photosensitive drum.
Figure 5-5
Laser/scanner system
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Pickup/feed/delivery system
The pickup/feed/delivery system consists of several types of feed rollers and sensors. The dc controller uses two motors and two solenoids to drive the rollers. Three media-detection sensors detect media as it passes through the printer. If media does not reach or pass each sensor within a specified time period, the dc controller determines that a jam has occurred and alerts the formatter.
The following components are identified in
Figure 5-6 Pickup/feed/delivery system on page 78 :
●
M1, main motor
●
SL1, tray 2 pickup solenoid
●
SL2, tray 1 pickup solenoid
●
SL3, duplex solenoid (HP LJ P2015d, P2015dn, and P2015x only)
●
PS911, width-detection sensor
●
PS912, top-of-page sensor
●
PS913, width-detection sensor
●
PS914, tray 2 media sensor
●
PS915, fuser delivery sensor
●
PS915, duplex sensor (HP LJ P2015d, P2015dn, and P2015x only)
ENWW Pickup/feed/delivery system 77
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Figure 5-6
Pickup/feed/delivery system
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Image-formation system
Laser printing requires the interaction of several different technologies, including electronics, optics, and electrophotographics, to provide a printed page. Each process functions independently and must be coordinated with the other printer processes. Image formation consists of the following five processes:
● electrostatic latent-image formation
● developing
● transfer
● fusing
● drum cleaning
The five processes contain eight steps.
Figure 5-7
Image-formation system
Step 1: Primary charging
DC and AC biases are applied to the primary charging roller, which transfers a uniform negative potential to the photosensitive drum.
ENWW
Figure 5-8
Primary charging
Step 2: Laser beam exposure
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The laser beam scans the photosensitive drum to neutralize negative charges on parts of the drum.
An electrostatic latent image is formed on the drum where negative charges were neutralized.
Step 3: Developing
The developing cylinder comes in contact with the photosensitive drum to deposit toner onto the electrostatic latent image.
NOTE
The charges on the exposed area of the drum are shown as positive in
Developing on page 80 . The charges are actually negative, but they are more positive than
the charges on the developing cylinder.
Figure 5-9
Developing
Toner acquires a negative charge through friction from the developing cylinder and the blade. When the negatively charged toner comes in contact with the drum, the toner adheres to the electrostatic latent image. The image on the drum becomes visible because of the toner.
Step 4: Transfer
The transfer charging roller, to which a dc positive bias is applied, imparts a positive charge on the print media. When the print media comes in contact with the photosensitive drum, the toner is transferred to the print media.
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Figure 5-10
Transfer
Step 5: Separation
The elasticity of the print media causes its separation from the photosensitive drum. A static charge eliminator aids separation by weakening any electrostatic adhesion.
Figure 5-11
Separation
Step 6: Fusing
The dc negative bias applied to the fusing film strengthens the holding force of the toner on the print media and prevents the toner from scattering.
ENWW Image-formation system 81
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Figure 5-12
Fusing
Step 7: Drum cleaning
The cleaning blade scrapes the residual toner off the photosensitive drum and deposits it into the waste toner case.
Figure 5-13
Drum cleaning
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6 Removal and replacement
●
●
●
●
●
●
●
●
Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only)
●
●
●
●
●
●
Main gear assembly/tray 2 pickup solenoid
●
ENWW 83
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Introduction
This chapter documents removal and replacement of field replaceable units (FRUs) only.
Removal and replacement strategy
Replace parts in the reverse order of their removal. Directions for difficult or critical replacement procedures are included.
WARNING!
The sheet-metal edges of the product can be sharp. Use caution when working on the product.
NOTE
Note the length, diameter, color, type, and location of each screw. Be sure to return each screw to its original location during reassembly.
Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken. Frayed or pinched harness wires can be difficult to locate.
When replacing wire harnesses, always use the provided wire loops, lance points, or wireharness guides.
Electrostatic discharge
CAUTION
The product contains parts that are sensitive to electrostatic discharge (ESD).
Always service the product at an ESD-protected workstation, or use an ESD mat.
Watch for the ESD symbol to identify the parts that are sensitive to ESD. Protect these parts by using an ESD wrist strap and by placing ESD-sensitive parts into protective ESD pouches.
Required tools
The following tools are needed to service this product:
●
#2 Phillips screwdriver with magnetic tip
●
Small flat-blade screwdriver
●
Small needle-nose pliers
●
ESD mat
●
Penlight
CAUTION
A pozidrive screwdriver can damage the screw heads on the product. Use a #2
Phillips screwdriver.
If you use a multispeed screwdriver, use a torque limiter.
84 Chapter 6 Removal and replacement ENWW
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Before performing service
Follow the pre-service procedures before you perform service.
Pre-service procedures
1.
Remove all media from the product.
2.
Place the product on an ESD mat. If an ESD mat or an ESD-protected workstation is not available, discharge body static and ground the product chassis before servicing the product.
3.
Remove the print cartridge.
4.
Unplug the power cord and the interface cable.
5.
Lift the printer off optional tray 3 (if tray 3 is installed).
Parts removal order
Use the following diagram to determine which parts must be removed before removing other parts.
ENWW Before performing service 85
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Covers
Left-side cover
1.
Open the print-cartridge door.
2.
At the back of the printer, use a flat-blade screwdriver to release two tabs (1).
Figure 6-1
Removing the left-side cover (1 of 2)
3.
Lift the cover away from the printer.
Right-side cover
1.
Open the print-cartridge door.
2.
Remove tray 2.
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3.
At the front of the printer, pop the front edge of the right-side cover over the two retaining tabs.
ENWW
Figure 6-2
Removing the right-side cover
4.
Lift the cover away from the printer.
Back cover
1.
Remove tray 2.
2.
Remove the left-side cover and the right-side cover.
Covers 87
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3.
Remove four screws (1).
Figure 6-3
Removing the back cover (1 of 2)
4.
Tip the printer so that it rests on its front.
5.
Release the tab (2) at the back of the printer on the right side.
6.
Open the duplex access door (3).
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7.
Slide the cover toward the right side of the printer to clear the tab (1) on the duplexer tray
(duplex models only).
ENWW
Figure 6-4
Removing the back cover (2 of 2)
8.
Lift the cover straight up and away from the printer.
Duplexer tray (HP LaserJet P2015d, P2015dn, and P2015x printers only)
1.
Remove the left-side cover, the right-side cover, and the back cover.
Covers 89
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2.
Pull the duplexer tray release-tab (1) to release the duplexer tray magnets.
Figure 6-5
Removing the duplexer tray
3.
Pull out the duplexer tray.
Top cover
1.
Remove the left-side cover, the right-side cover, the back cover, and the duplexer tray.
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2.
Remove two screws (1) at the back of the printer.
Figure 6-6
Removing the top cover (1 of 4)
ENWW Covers 91
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3.
Remove one screw (1) on the left side of the printer, and remove one screw (2) on the right side of the printer.
Figure 6-7
Removing the top cover (2 of 4)
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4.
Release the control-panel cable (1) on the left side of the printer.
ENWW
Figure 6-8
Removing the top cover (3 of 4)
Covers 93
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5.
Lift the top cover off the printer.
Figure 6-9
Removing the top cover (4 of 4)
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Control panel
1.
Remove all covers.
2.
On the bottom of the top cover, remove two screws (1).
ENWW
Figure 6-10
Removing the control panel (1 of 2)
Control panel 95
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3.
Remove the control-panel wires from the wire guides.
Figure 6-11
Removing the control panel (2 of 2)
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Formatter
1.
Remove the left-side cover.
2.
Disconnect one cable (1) at the top of the formatter.
3.
Disconnect one flat, flexible cable (2) at the top of the formatter.
CAUTION
Do not fold flat, flexible cables. Also, do not straighten pre-folds in flat, flexible cables.
4.
Disconnect one flat, flexible cable (3) at the bottom of the formatter.
5.
Disconnect one cable (4) at the bottom of the formatter.
6.
Remove four screws (5).
ENWW
Figure 6-12
Removing the formatter
7.
Remove the formatter.
Formatter 97
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Laser/scanner
1.
Remove all covers.
2.
Disconnect one flat, flexible cable (1) from the laser/scanner PCA.
3.
Disconnect one cable (2) from the top of the laser/scanner.
4.
Unthread all cables (3) from the laser/scanner cable guides.
NOTE
Examine the cable routing as you unthread the cables.
5.
Remove four screws (4).
Figure 6-13
Removing the laser/scanner
6.
Lift the laser/scanner out of the printer.
NOTE
Examine the shutter switch as you lift the laser/scanner out of the printer.
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Memory-tag-reader assembly
1.
Remove all covers.
2.
Remove the fan from the printer chassis.
3.
Remove one cable (1) from the top of the memory-tag-reader cover.
4.
Disconnect one cable (2) from the formatter.
ENWW
Figure 6-14
Removing the memory-tag-reader assembly (1 of 2)
Memory-tag-reader assembly 99
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5.
Remove one screw (1).
Figure 6-15
Removing the memory-tag-reader assembly (2 of 2)
6.
Lift the back of the memory-tag-reader assembly slightly, and then slide the assembly toward the back of the printer to release it from the laser/scanner plate.
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Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and
P2015x printers only)
1.
Remove all covers.
2.
Disconnect the duplex-drive cable (1) at the ECU, and then route the cable through the hole in the chassis.
Figure 6-16
Removing the duplex-drive PCA (1 of 2)
3.
Disconnect one cable (1) from the duplex-drive PCA.
ENWW Duplex-drive PCA (HP LaserJet P2015d, P2015dn, and P2015x printers only) 101
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4.
Remove one screw (2), and then lift the duplex-drive PCA off the printer.
Figure 6-17
Removing the duplex-drive PCA (2 of 2)
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Fuser
Several parts must be removed before you can remove the fuser. The following parts are included in this section about removing the fuser:
●
Fan
●
Duplex-drive gears/face-down gears
●
Duplex solenoid
●
Fuser
Fan
1.
Remove all covers.
2.
Disconnect the fan cable (1) at the ECU.
ENWW
Figure 6-18
Removing the fan (1 of 2)
3.
Unthread the fan wires from the retaining clips.
4.
Remove two screws (1).
Fuser 103
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5.
Unhook the fan clip (2) and then lift the fan off the printer.
Figure 6-19
Removing the fan (2 of 2)
Duplex-drive gears (HP LaserJet P2015d, P2015dn, and P2015x printers only)
1.
Remove all covers.
2.
Remove the fan.
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3.
Remove three screws (1).
Figure 6-20
Removing the duplex-drive gears (1 of 2)
ENWW Fuser 105
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4.
Lift the assembly away from the printer.
Figure 6-21
Removing the duplex-drive gears (2 of 2)
NOTE
The gears are not attached to the gear plate. Carefully remove the gear plate and the gears together to prevent them from falling out of the assembly.
Duplex solenoid (HP LaserJet P2015d, P2015dn, and P2015x printers only)
1.
Remove all covers.
2.
Remove the fan.
3.
Remove the duplex-drive gears.
4.
Disconnect one cable (1) at the duplex-drive PCA.
106 Chapter 6 Removal and replacement ENWW
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5.
Remove one screw (2), and then lift the solenoid off the printer chassis.
ENWW
Figure 6-22
Removing the duplex solenoid
Fuser
1.
Remove all covers.
2.
Remove the fan.
3.
Remove the duplex-drive gears or face-down gears.
4.
Remove the formatter.
5.
On the right side of the printer, press the tabs on two gears (1) to release the gears, and then slide the gears off the shafts.
Fuser 107
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6.
Disconnect one cable (2) on the right side of the printer.
Figure 6-23
Removing the fuser (1 of 10)
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7.
Disconnect four cables (1) from the ECU, and then disconnect two more cables (2) that were behind the first set.
ENWW
Figure 6-24
Removing the fuser (2 of 10)
8.
Pull the tab on the cable holder (1) at the left side of the printer and slide it toward the center to release it from the frame, and then unroute the cables.
Fuser 109
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9.
Pull the tab on the cable holder (2) and slide it toward the center to release it from the frame, and then unroute the cables.
Figure 6-25
Removing the fuser (3 of 10)
110 Chapter 6 Removal and replacement ENWW
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10.
Remove one screw (1) from the fuser cover, and then slide the fuser cover to the right and remove it.
Figure 6-26
Removing the fuser (4 of 10)
ENWW Fuser 111
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11.
Disconnect three cables (1).
Figure 6-27
Removing the fuser (5 of 10)
112 Chapter 6 Removal and replacement ENWW
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12.
Disconnect one cable (1), and then unroute the cable from the cable guide.
ENWW
Figure 6-28
Removing the fuser (6 of 10)
NOTE
Before you proceed to step 13, make sure that all cables disconnected in previous steps are free from any cable guides and cable holders.
Fuser 113
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13.
Remove three screws (1) on the right side of the printer.
Figure 6-29
Removing the fuser (7 of 10)
114 Chapter 6 Removal and replacement ENWW
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14.
Remove three screws (1) from the left side of the printer.
Figure 6-30
Removing the fuser (8 of 10)
ENWW Fuser 115
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15.
At the left side of the printer, pull the printer chassis from the top to spread the printer frame and release the fuser from the frame.
Figure 6-31
Removing the fuser (9 of 10)
116 Chapter 6 Removal and replacement ENWW
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16.
Pull the fuser out of the printer at an angle so that the delivery roller shaft clears the hole (1) in the chassis.
Figure 6-32
Removing the fuser (10 of 10)
ENWW Fuser 117
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Interlock assembly
1.
Remove all covers.
2.
Open the print-cartridge door.
3.
Remove two screws (1) that secure the interlock assembly to the left side of the printer chassis.
4.
Remove two cables (2).
Figure 6-33
Removing the interlock assembly (1 of 2)
5.
Lift the interlock assembly away from the printer.
118 Chapter 6 Removal and replacement ENWW
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ECU
1.
Remove all covers.
2.
Remove the fan.
3.
Remove the duplex-drive gears.
4.
Remove the formatter.
5.
Remove the fuser.
6.
Remove the interlock assembly.
7.
Remove cables from the cable clip under the feed plate (1), and then remove the feed plate by lifting it and pulling it straight back.
ENWW
Figure 6-34
Removing the ECU (1 of 7)
ECU 119
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8.
Disconnect three cables (1).
Figure 6-35
Removing the ECU (2 of 7)
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9.
Remove one screw (4) from the right side of the printer.
Figure 6-36
Removing the ECU (3 of 7)
ENWW ECU 121
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10.
Remove two screws (1) from the left side of the printer, and then push the interlock cables and the formatter cable (2) through the hole in the chassis.
Figure 6-37
Removing the ECU (4 of 7)
122 Chapter 6 Removal and replacement ENWW
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11.
Spread the printer frame at the right side of the printer to release the internal tabs that secure the ECU to the chassis.
Figure 6-38
Removing the ECU (5 of 7)
ENWW ECU 123
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12.
Spread the printer frame at the left side of the printer to release the internal tabs, and then lower the ECU slightly and pull it straight back to remove it.
NOTE
Make sure that cables do not become caught on the contact springs as you remove the ECU.
Figure 6-39
Removing the ECU (6 of 7)
Reinstallation tip
When replacing the ECU, you might find it easier to find the correct placement of the ECU pan in the printer if you tip the printer so that it rests on its front.
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13.
Remove four screws (1) and then lift the ECU off the ECU plate.
Figure 6-40
Removing the ECU (7 of 7)
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Main motor
1.
Remove all covers.
2.
Remove the fan.
3.
Remove the duplex-drive gears.
4.
Remove the formatter.
5.
Remove the fuser.
6.
Remove the interlock assembly.
7.
Remove the ECU.
8.
Remove three screws (1).
Figure 6-41
Removing the main motor (1 of 2)
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9.
Hold the motor while releasing the tabs (1) on the cable guide, and then lift the motor and the cable guide out of the printer together.
Figure 6-42
Removing the main motor (2 of 2)
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Pickup and feed assemblies
This section covers the major assemblies of the pickup and feed system: the transfer roller and the registration assembly.
Transfer roller
NOTE
It is important to make sure that the transfer roller needs to be replaced before removing it. Excess handling can cause additional damage.
1.
Open the print-cartridge door and remove the print cartridge.
2.
Use needle-nose pliers to release the transfer roller tabs at the end of the roller, near the right side of the printer.
CAUTION
Do not break the tabs, and do not touch the rollers.
Figure 6-43
Removing the transfer roller
3.
Lift up the end of the roller near the right side of the printer, and then slide it toward the right side of the printer while pulling it out of the printer.
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Registration assembly
1.
Remove five screws (1).
Figure 6-44
Removing the registration assembly
2.
Lift the entire assembly out of the printer.
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Main gear assembly/tray 2 pickup solenoid
1.
Remove all covers.
2.
Remove the fan from the printer chassis.
3.
Disconnect one cable (1) at the ECU.
Figure 6-45
Removing the main gear assembly (1 of 2)
4.
Remove the duplex-drive PCA from the printer chassis.
5.
Release the tab on the gear (1) and slide the gear off the shaft.
6.
Remove the cables from the cable guide (2).
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7.
Remove four screws (3).
Figure 6-46
Removing the main gear assembly (2 of 2)
8.
Pull the main gear assembly straight away from the printer.
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9.
To remove the tray 2 pickup solenoid, disconnect one cable (1).
Figure 6-47
Removing the tray 2 pickup solenoid (1 of 2)
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10.
Remove one screw (1), and then lift the solenoid off the printer.
Figure 6-48
Removing the tray 2 pickup solenoid (2 of 2)
ENWW Main gear assembly/tray 2 pickup solenoid 133
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Print-cartridge door
1.
Use a flat-blade screwdriver to gently pry the cartridge-door arm (1) off the print-cartridge door.
CAUTION
Be careful not to break the tabs.
Figure 6-49
Removing the print-cartridge door (1 of 2)
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2.
Remove two screws (2).
ENWW
Figure 6-50
Removing the print-cartridge door (2 of 2)
3.
Lift the cartridge-door assembly straight away from the printer.
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7 Problem solving
●
●
●
Fatal error secondary messages
●
Accessory error secondary messages
●
●
Printed page is different from what appeared on screen
●
●
●
●
●
●
Troubleshooting tools and reference diagrams
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Basic problem solving
Table 7-1
Basic problem solving
When the product is connected to a correctly grounded power source, the LEDs on the control panel do not illuminate and the main motor does not rotate.
The printer does not turn on.
Cause
No power to the printer.
Solution
The power inlet/switch cable assembly is defective.
The ECU is defective.
1.
Verify that the power switch is turned on.
2.
Verify that the power cable is correctly plugged into the outlet and the printer.
3.
Verify that the power outlet has the correct voltage.
Replace the power inlet/switch cable assembly.
Replace the ECU.
When turned on, the LEDs on the control panel light up, but the main motor does not rotate.
The printer turns on, but the motor does not rotate.
Cause
The print cartridge door is open.
Solution
Media is jammed in the paper path.
The motor cable is not connected correctly.
The motor is not mounted correctly in the printer chassis.
A gear is damaged or jammed.
The ECU is defective.
The main motor is defective.
Close the print cartridge door.
Clear all media from the paper path and make sure that all sensors are working correctly.
Reconnect the motor cable.
Verify that the motor is connected correctly and that it rotates freely.
Replace the gear assembly.
Replace the ECU.
Replace the motor.
The printer turns on and the motor rotates, but none of the control panel lights turn on, and pressing the control panel buttons has no effect.
The printer is unresponsive.
Cause Solution
The control panel cable is not connected correctly.
The control panel is defective.
The formatter is defective.
Reconnect the control panel cable.
Replace the control panel.
Replace the formatter.
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Table 7-1
Basic problem solving (continued)
The printer is on, but the control panel lights indicate that the printer is not in the "ready" state.
The printer is not "ready."
Cause
The printer has an internal error that was detected during the power-on self-test sequence.
Solution
Consult the list of control panel light patterns to identify and correct the error.
The printer turns on, the motor rotates, and the control panel indicates the "ready" state, but the printer does not print.
The printer does not print.
Cause
A printer component is defective.
Solution
The formatter is defective.
Perform an engine test to verify print-engine components.
1.
Press the engine test switch to print an engine test.
2.
If the engine test page does not print, check all of the connectors on the ECU and reconnect any cables that are connected incorrectly.
3.
If, after checking the connectors, the error persists, replace the ECU.
Press the Go button to print a Demo page. If the Demo page does not print, replace the formatter.
The printer prints the engine test and the Demo page, but does not print jobs sent from a computer.
The printer does not print from a computer.
Cause Solution
The cable is not connected correctly.
An incorrect printer driver is selected.
The printer driver is not installed correctly.
Reconnect the cable.
Select the correct printer driver.
Uninstall and then reinstall the printer software. Make sure that you use the correct procedure and port setting.
Disconnect the other devices, switches, or hubs.
Other devices are connected to the printer (for example, through a switch or hub) that are interfering with the computer-printer communications.
There is a computer-port communications problem.
The formatter is defective.
Reset the computer port settings (see the computer user guide for more information).
Replace the formatter.
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Status-light patterns
Table 7-2
Status-light legend
Symbol for "light off"
Symbol for "light on"
Symbol for "light blinking"
Table 7-3
Control-panel status light patterns
Error code
10007
Pattern Description Action
Initialization/Startup
While in the Startup state, the Go, Ready, and Attention lights cycle (at the rate of
500 ms) one after another.
During the Initialization,
Reconfiguration, and Job
Cancel processes, pressing buttons has no effect.
Reconfiguration
Initialization
During the printer start up, you can request special initialization sequences that reconfigure the printer. When one of the sequences is requested, such as cold reset, the lights cycle as in the Initialization/Startup state.
Job Cancel
After the cancellation process has been completed, the printer returns to the Ready state.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
10001
Ready
The printer is ready with no job activity.
Action
To print a Configuration page, press and hold the Go button for 5 seconds.
To print a Demo page, press and release the Go button.
10023
Processing Data
The printer is processing or receiving data.
To cancel the current job, press the Cancel button.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
41000 Manual Feed or
Continuable Error
This state can be reached in the following circumstances:
●
Manual feed
●
General continuable error
●
Memory configuration error
●
Personality/Job-related error
Action
To recover from the error and print whatever data is possible, press the Go button.
If the recovery is successful, the printer goes to the
Processing Data state and completes the job.
If the recovery is unsuccessful, the printer returns to the Continuable
Error state.
40021
Attention
The print-cartridge door is open.
Close the print-cartridge door.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
Fatal Error
50003
50005
50006
50007
5000X
Action
●
Turn off the printer, wait
10 seconds, and turn on the printer.
●
Unplug the printer for five minutes. Then plug it back in and turn the power on.
●
If you are unable to resolve the problem, contact HP.
Accessory Error
To display additional error information, press the Go button. The light pattern changes. When you release the Go button, the printer returns to the initial
Accessory Error state.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
Toner Low
The Go, Ready, and
Attention lights act independently of the Toner
Low state.
Action
Order a new print cartridge and have it ready.
Toner Missing
The print cartridge has been removed from the printer.
Reinsert the print cartridge in the printer.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
40022
Jam
Action
Clear the jam.
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Table 7-3
Control-panel status light patterns (continued)
Error code Pattern Description
41900
Paper Out
Action
Load paper or other media.
Paper Mount
The loaded paper or other media is not supported.
Load acceptable paper or other media.
Press the Go button to override the condition.
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Fatal error secondary messages
If the printer has a fatal error, press and hold the Go button to see a secondary error message.
Table 7-4
Fatal error secondary messages
Error code
79XXX
Pattern Description
General fatal error
Action
1.
Turn the printer off, and then turn the printer on again.
2.
If the error persists, disconnect the I/O cable and print an engine test. If the selftest is successful, reconnect the I/O cable.
3.
If the error persists, replace the formatter.
55
50007
Engine error. The formatter and engine are not communicating.
1.
Unplug the printer, and then plug it in again.
2.
Reseat the formatter cable in the ECU.
3.
If the error persists, replace the formatter.
4.
If, after replacing the formatter, the error persists, replace the
ECU.
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Table 7-4
Fatal error secondary messages (continued)
Error code Pattern Description
52
50005
Laser/scanner error. The laser/scanner has a malfunction.
Action
1.
Check the laser/ scanner cable connections.
2.
If the error persists, replace the laser/ scanner.
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Table 7-4
Fatal error secondary messages (continued)
Error code Pattern Description
57
Fan motor error
Action
1.
Check the fan cable connections.
2.
If the error persists, replace the fan.
50XXX Fuser error. The fuser has a malfunction.
1.
Unplug the printer for at least ten minutes, and then plug it in again.
2.
Verify that the fuser connector and thermistor connector are both firmly seated in the ECU
3.
Perform a heating element resistance check.
4.
If the resistance readings are correct, but the error persists, replace the fuser.
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Accessory error secondary messages
Table 7-5
Accessory error secondary messages
Error code Pattern Description
Accessory error
Action
If the printer has an accessory error, press and hold the Go button to see the secondary error message. Release the Go button to return to the initial accessory error state.
53XXXX
79XXX
DIMM slot error 1.
Verify that the DIMM is correctly seated.
2.
If the error persists, replace the DIMM.
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Media problemsolving
The following problems with media cause print-quality deviations, jamming, or damage to the printer.
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Problem Cause Solution
Poor print quality or toner adhesion
Dropouts, jamming, or curl
Excessive curl
Jamming, damage to printer
Problems with feeding
Print is skewed (crooked).
The printer does not pull media from the media input tray.
The paper is too moist, too rough, too heavy or too smooth, or it is embossed or from a faulty paper lot.
Try another kind of paper, between 100 and 250 Sheffield, with 4 to 6% moisture content.
The paper has been stored incorrectly.
Store paper flat in its moisture-proof wrapping.
The paper has variability from one side to the other.
Turn the paper over.
Open the rear output bin, or use longgrain paper.
The paper is too moist, has the wrong grain direction, or is of short-grain construction
The paper varies from side-to-side.
The paper has cutouts or perforations.
Turn the paper over.
Use paper that is free of cutouts or perforations.
The paper has ragged edges.
The paper varies from side-to-side.
The paper is too moist, too rough, too heavy or too smooth, has the wrong grain direction, or is of short-grain construction or it is embossed or from a faulty paper lot.
The media guides might be incorrectly adjusted.
Use high-quality paper that is made for laser printers.
Turn the paper over.
Try another kind of paper, between 100 and 250 Sheffield, 4 to 6% moisture content.
Open the rear output bin, or use longgrain paper.
Remove all media from the input tray, straighten the stack, and then load the media in the input tray again. Adjust the media guides to the width and length of the media that you are using and try printing again.
More than one sheet feeds at one time.
The media tray might be overloaded.
The media might be wrinkled, folded, or damaged.
Remove some of the media from the tray.
Verify that the media is not wrinkled, folded, or damaged. Try printing on media from a new or different package.
Verify that the printer is not in manual feed mode and print your job again.
Contact HP Customer Care.
The printer does not pull media from media input tray when using the automatic two-sided printing feature.
The printer might be in manual-feed mode.
The pickup roller might be dirty or damaged.
The paper-length adjustment control in tray 2 or optional tray 3 is set at a length that is greater than the media size.
The automatic two-sided printing media-size selector is not set to the correct page size.
Adjust the paper-length adjustment control to the correct length.
Push in the media selector for letter/ legal-size media. Pull out the mediasize selector for A4-size media.
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Printed page is different from what appeared on screen
Choose the item that best describes the problem:
●
Garbled, incorrect, or incomplete text on page 153
●
Missing graphics or text, or blank pages on page 153
●
Page format is different from another HP LaserJet printer on page 154
●
Garbled, incorrect, or incomplete text
●
The wrong printer driver might have been selected when the software was installed. Make sure that the HP LaserJet P2015 printer driver is selected in the printer Properties.
●
If a specific file prints garbled text, there might be a problem with that specific file. If a specific application prints garbled text, there might be a problem with that application. Make sure that the appropriate printer driver is selected.
●
There might be a problem with your software application. Try printing from another software application.
●
The USB cable might be loose or defective. Try the following remedies:
●
Disconnect the cable and reconnect it at both ends.
●
Try printing a job that you know works.
●
If possible, attach the cable and printer to another computer, and try printing a job that you know works.
●
Try using a new USB 2.0 cable that is 3 m (10 ft) or less in length.
●
Turn off the printer and the computer. Remove the USB cable, and inspect both ends of the cable for damage. Reconnect the cable, making sure that the connections are tight.
Make sure that the printer is directly connected to the computer. Remove any switchboxes, tape backup drives, security keys, or any other devices that are attached between the USB port on the computer and the printer. These devices can sometimes interfere with communication between the computer and the printer. Restart the printer and the computer.
Missing graphics or text, or blank pages
●
Make sure that your file does not contain blank pages.
●
The sealing tape might still be in the print cartridge. Remove the print cartridge, and pull the tab on the end of the cartridge until the entire length of the tape is removed. Reinstall the print cartridge. To check the printer, print a Demo page by pressing the Go button.
●
The graphic settings in the printer Properties might not be correct for the type of job that you are printing. Try a different graphic setting in the printer Properties.
●
Clean the printer, particularly the contacts between the print cartridge and the power supply.
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Page format is different from another HP LaserJet printer
If you used an older or different HP LaserJet printer driver (printer software) to create the document, or if the printer Properties settings in the software are different, the page format might change when you try to print using your new printer driver or settings. To help eliminate this problem, try the following remedies:
●
Create documents and print them using the same printer driver (printer software) and printer
Properties settings regardless of which HP LaserJet printer you use to print them.
●
Change the resolution, paper size, font settings, and other settings.
Graphics quality
The graphics settings might be unsuitable for your print job. Check the graphic settings, such as resolution, in the printer Properties and adjust them as necessary.
NOTE
You might lose some resolution when converting from one graphics format to another.
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Image problem solving
This section provides information about identifying and correcting print defects.
Light print or faded
●
The print cartridge is nearing end of life.
●
The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).
●
If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density, and disable EconoMode in the printer
Properties.
Toner specks
●
The media might not meet Hewlett-Packard's media specifications (for example, the media is too moist or too rough).
●
The printer might need to be cleaned.
Dropouts
●
A single sheet of media might be defective. Try reprinting the job.
●
The media's moisture content is uneven or the media has moist spots on its surface. Try printing with new media.
●
The media lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different type or brand of media.
●
The print cartridge might be defective.
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Vertical lines
The photosensitive drum inside the print cartridge has probably been scratched. Install a new HP print cartridge.
Gray background
Toner smear
●
Make sure that tray 1 is in place.
●
Decrease the print density setting through
HP ToolboxFX or the embedded Web server. This decreases the amount of background shading.
●
Change the media to a lighter basis weight.
●
Check the printer's environment. Very dry (low humidity) conditions can increase the amount of background shading.
●
Install a new HP print cartridge.
●
If toner smears appear on the leading edge of the media, the media guides might be dirty. Wipe the media guides with a dry, lint-free cloth.
●
Check the media type and quality.
●
Try installing a new HP print cartridge.
●
The fuser temperature might be too low. In your printer driver, make sure the appropriate media type is selected.
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Loose toner
●
Clean the inside of the printer.
●
Check the media type and quality.
●
Try installing a new HP print cartridge.
●
In your printer driver, make sure the appropriate media type is selected.
●
Plug the printer directly into an AC outlet instead of into a power strip.
Vertical repetitive defects
●
The print cartridge might be damaged. If a repetitive mark occurs at the same spot on the page, install a new HP print cartridge.
●
The internal parts might have toner on them. If the defects occur on the back of the page, the problem will probably correct itself after a few more printed pages.
●
In your printer driver, make sure the appropriate media type is selected.
Misformed characters
●
If characters are improperly formed, producing hollow images, the media stock might be too slick. Try a different media.
●
If characters are improperly formed, producing a wavy effect, the printer might need service. Print a configuration page. If the characters are improperly formed, contact an HP-authorized dealer or service representative.
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Page skew
●
Make sure that the media is loaded correctly and the media guides are not too tight or too loose against the media stack.
●
The input bin might be too full.
●
Check the media type and quality.
Curl or wave
Wrinkles or creases
●
Check the media type and quality. Both high temperature and humidity cause media to curl.
●
The media might have been in the input tray too long.
Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
●
Open the straight-through output door and try printing straight through.
●
The fuser temperature might be too high. In your printer driver, make sure the appropriate media type is selected. If the problem persists, select a media type that uses a lower fuser temperature, such as transparencies or light media.
●
Make sure that media is loaded properly.
●
Check the media type and quality.
●
Open the straight-through output door and try printing straight through.
●
Turn over the stack of media in the tray. Also, try rotating the media 180° in the input tray.
●
For envelopes, this can be caused by air pockets inside the envelope. Remove the envelope, flatten the envelope, and try printing again.
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Toner scatter outline
●
If large amounts of toner have scattered around the characters, the media might be resisting the toner. (A small amount of toner scatter is normal for laser printing.) Try a different media type.
●
Turn over the stack of media in the tray.
●
Use media designed for laser printers.
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Clear jams
Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error in the software and the printer control-panel lights.
The following are some of the causes of media jams:
●
The input trays are loaded improperly or too full.
NOTE
When you add new media, always remove all of the media from the input tray and straighten the stack of new media. This helps prevent multiple sheets of media from feeding through the printer at one time, reducing media jams.
●
The media does not meet HP specifications.
●
The printer might need to be cleaned to remove paper dust and other particles from the paper path.
There might be loose toner in the printer after a media jam. This toner clears up after a few sheets print.
CAUTION
Media jams might result in loose toner on the page. If you get any toner on your clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.
Print-cartridge area
To clear a jam in the print-cartridge area, perform the following steps:
CAUTION
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
To prevent damage to the print cartridge, minimize its exposure to direct light.
CAUTION
After removing the print cartridge, handle it only on the ends.
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2.
Open the straight-through output door.
3.
Pull down the green pressure-release levers.
4.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
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5.
Replace the print cartridge, and close the print-cartridge door.
Input trays
To clear a jam in the input trays, perform the following steps:
CAUTION
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1.
Open the straight-through output door.
2.
Pull down the green pressure-release levers.
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3.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
CAUTION
After removing the print cartridge, handle it only on the ends.
4.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
5.
Insert the print cartridge in the printer and close the print-cartridge door.
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6.
Open tray 2.
7.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
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8.
If no media is visible, open the print-cartridge door, remove the print cartridge, and pull down the upper media guide. Carefully pull the media up and out of the printer.
9.
Close tray 2.
ENWW
Output bin
CAUTION
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
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Straight-through output path
To clear a jam in the straight-through output path, perform the following steps:
CAUTION
Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1.
Open the straight-through output door.
2.
Pull down the green pressure-release levers.
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3.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
NOTE
.
4.
Close the straight-through output door.
Automatic two-sided printing path
To clear a jam in the automatic two-sided printing path, perform the following steps:
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CAUTION
Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.
1.
Open the straight-through output door.
2.
Pull down the green pressure-release levers.
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3.
Remove tray 2.
4.
Push down on the green lever on the automatic two-sided printing path door on the front of the printer.
5.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
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6.
Close the automatic two-sided printing path door by firmly pushing it up.
7.
Reinsert tray 2.
8.
Open the automatic two-sided printing path door on the back of the printer.
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9.
With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the printer.
10.
Close the automatic two-sided printing path door.
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Diagnostic resources
Engine test
The engine test verifies that the print engine is functioning correctly. During the test, the printer prints horizontal lines down the entire printable area of a page. The formatter is bypassed during the engine test.
NOTE
The formatter must be connected to the ECU to perform an engine test.
1.
Remove the left side cover.
2.
Press the engine-test switch. A single test page prints.
Figure 7-1
Location of engine-test switch
Continuous self-test
The continuous self-test puts the device into a continuous printing mode without having to send jobs to it.
1.
Turn off the printer.
2.
Press and hold the Go button.
3.
Turn on the printer and continue to hold the Go button for approximately 20 seconds, but no longer than 30 seconds, until the Attention and Ready lights illuminate.
4.
Release the Go button.
NOTE
If the Attention , Ready , and Go lights illuminate before you release the Go button, start again at step 1.
5.
The Ready light starts blinking, indicating that the device is performing a continuous self-test.
To terminate the continuous self-test, press the Cancel button.
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Half self-test functional check
The half self-test check determines which printing process is malfunctioning.
1.
Print a Configuration page.
2.
Press the print-cartridge-door button after the paper advances halfway through the printer
(approximately five seconds after the motor begins rotating). The leading edge of the paper should have advanced past the print cartridge.
3.
Remove the print cartridge.
4.
Open the print cartridge drum shield to view the drum surface. If a dark and distinct toner image is present on the drum surface, assume that the first two functions of the electrophotographic process are functioning (image formation and development). Troubleshoot the failure as a transfer or fusing problem.
If there is no image on the photosensitive drum, perform these checks:
1.
Make sure you removed the entire length of the sealing tape from the print cartridge before you installed the cartridge.
2.
Perform a drum rotation functional check to ensure that the drum is rotating.
3.
Perform a high-voltage contacts check.
Drum rotation functional check
The photosensitive drum, located in the print cartridge, must rotate for the print process to work. The photosensitive drum receives its drive from the main drive assembly.
NOTE
This test is especially important if refilled print cartridges have been used.
1.
Open the print-cartridge door.
2.
Remove the print cartridge.
3.
Mark the drive gear on the cartridge with a felt-tipped marker. Note the position of the mark.
4.
Install the print cartridge and close the print-cartridge door. The startup sequence should rotate the drum enough to move the mark.
5.
Open the print-cartridge door and inspect the gear that was marked in step 3. Verify that the mark moved.
If the mark did not move, inspect the main drive assembly to make sure that it is meshing with the print cartridge gears. If the drive gears appear functional and the drum does not move, replace the print cartridge.
Heating element check
Paper passes between the heating element and a soft pressure roller to fuse toner to the paper.
1.
Unplug the printer for at least ten minutes.
2.
Verify that the thermistor connector is seated into both the printer chassis and the ECU.
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3.
Remove the heating element connector from the ECU. To measure the continuity of the heating element, measure the resistance between the two pins at the end of the cable.
NOTE
Normal resistance is 25 ohms +/- 10 ohms for the 110 V printer and 80 ohms +/-
20 ohms for the 220 V printer.
If no resistance is measured, replace the fuser.
4.
Remove the thermistor connector, and then measure the resistance between J206 pins one and two and between J206 pins three and four.
NOTE
Normal resistance between both pairs of pins is 370K ohms +/- 50K ohms at 20°
C (68°F).
5.
If no resistance is measured, replace the fuser.
High-voltage contacts check
The high-voltage contacts in the printer must have a good connection with the contacts on the print cartridge to provide the necessary voltages for the electrophotographic processes.
Checking the print cartridge contacts
Remove the print cartridge and visually inspect the three connection points on the ends of the print cartridge: drum ground (1), charging (2), and developing roller (3). If one is dirty or corroded, clean the connection with isopropyl alcohol. If one is damaged, replace the print cartridge.
Figure 7-2
Print cartridge high-voltage connection points (right side)
Figure 7-3
Print cartridge high-voltage connection points (left side)
CAUTION
After removing the print cartridge, handle it only on the ends.
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Checking the high-voltage connector assembly
Visually inspect the cartridge connection points inside the printer to make sure that they are not dirty or corroded. If the pins are dirty, clean them with isopropyl alcohol.
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Network-setup problemsolving
If the computer cannot discover the networked HP LaserJet 2015 Series printer, perform the following steps:
1.
Check the cables to ensure that they are properly connected. Check all of the following connections:
●
Power cables
●
Cables between the printer and the hub or switch
●
Cables between the hub or switch and the computer
●
Cables to and from the modem or Internet connection, if applicable
2.
Verify that the computer network connections are working correctly (Windows only):
●
On the Windows desktop, double-click My Network Places or Network Neighborhood.
●
Click the Entire Network link.
●
Click the Entire Contents link.
●
Double-click one of the network icons, and make sure that some devices are listed.
3.
Verify that the network connection is active:
●
Check the network light on the network (RJ-45) connector on the back of the printer.
●
If one of the lights is on solid, the printer is connected to the network.
●
If both network lights are off, check the cable connections from the printer to the gateway, switch, or hub to ensure that the connections are secure.
●
If the connections are secure, turn off the power to the printer for at least 10 seconds, and then turn on the power to the printer.
4.
Print a Network Configuration page.
●
On the Network Configuration page, see if a non-zero IP address is assigned to the printer.
●
If the Network Configuration page does not have a valid, non-zero IP address, reset the HP internal network port to the factory defaults by pressing the Go and Cancel buttons at the same time.
After the Attention, Ready, and Go lights finish cycling, the printer returns to a Ready state and the reset is complete.
●
Two minutes after the printer reaches the Ready state, print another Network Configuration page, and check to see if a valid IP address is assigned to the printer.
●
If the IP address is still zeros, contact the network administrator.
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Reset the printer
NVRAM initialization
CAUTION
Only perform the following procedure if absolutely necessary. Performing an
NVRAM initialization resets some parameters that cannot be restored later.
NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to a default ROM value, depending on the variable. It also performs a system reset.
NVRAM initialization resets the following:
●
All menu settings to factory default values
●
Factory settings such as formatter number, page counts, and factory paper settings
Use the following procedure to perform an NVRAM initialization.
1.
Turn the printer off.
2.
Press and hold down the Go button.
3.
Turn the printer on, and continue to hold the Go button for at least 20 seconds. During this process, the Go button, Attention, and Ready LEDs each turn on.
4.
Release the Go button.
The printer lights begin cycling. After the NVRAM initialization is complete, the printer returns to the ready state.
Super NVRAM initialization
This feature is similar to NVRAM initialization, except all of NVRAM is re-initialized (including the configuration parameters not reset by an NVRAM initialization).
Use the following procedure to perform an NVRAM initialization.
1.
Turn off the printer.
2.
Press and hold the Go button.
3.
Turn on the printer and continue to hold the Go button for at least 50 seconds. During this process, the Attention , Ready , Go lights turn on. Then the Attention and Ready lights turn off, leaving only the Go light illuminated.
4.
Release the Go button. The Go , Ready and Attention lights turn on.
5.
Press and hold the Go button. All lights turn off. During the next three seconds, the Go , Ready and Attention lights turn on in that order, one per second.
6.
Release the Go button to perform the initialization. The control panel lights begin cycling from front to back. After the Super NVRAM initialization process is complete, the printer returns to the ready state.
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Network reset
A network reset changes all network system parameters in NVRAM to the factory defaults. During the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
1.
Turn off the printer.
2.
Press and hold the Job Cancel button.
3.
Turn on the printer and continue to hold the Job Cancel button for approximately 10 seconds, but no longer than 20 seconds. During this process, the Attention light turns on.
4.
Release the Job Cancel button. The Attention , Ready , and Go lights begin cycling from front to back. After the network-reset process is complete, the device returns to the ready state.
NOTE
If the Attention and Ready lights illuminate before you release the Job Cancel button, start again at step 1.
Cold reset
A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike
NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or formatter number.
NOTE
A cold reset also resets all the HP Jetdirect settings as well as the printer settings.
Use the following procedure to perform a cold reset.
1.
Turn off the printer.
2.
Press and hold the Go button.
3.
Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer than 15 seconds. During this process, the Attention LED turns on.
4.
Release the Go button.
NOTE
If both the Attention and the Ready LEDs turn on before you release the Go button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer returns to the ready state.
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Troubleshooting tools and reference diagrams
Repetitive image defects
If the printer output has a consistent, repetitive defect, then use
the repetitions of the defect.
Table 7-6
Repetitive image defects
Distance between identical defects
Dirty or damaged roller
37.7 mm (1.48 inches)
43.0 mm (1.69 inches)
44.0 mm (1.73 inches)
46.2 mm (1.82 inches)
56.5 mm (2.22 inches)
69.0 mm (2.72 inches)
75.4 mm (2.97 inches)
Primary charging roller
Registration roller
Developing cylinder
Transfer roller
Fuser film
Pressure roller
Photosensitive drum
Solution
Replace the print cartridge.
Replace the registration assembly.
Replace the print cartridge.
Replace the transfer roller.
Replace the fuser.
Replace the fuser.
Replace the print cartridge.
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General timing chart
Figure 7-4
General timing chart
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Circuit diagram
ENWW
Figure 7-5
Circuit diagram (1 of 2)
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Figure 7-6
Circuit diagram (2 of 2)
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Solenoids
Figure 7-7
Solenoids
1
2
3
Duplex solenoid
Tray 1 pickup solenoid
Tray 2 pickup solenoid
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Switches and sensors
Figure 7-8
Switches and sensors
1
2
3
Interlock switch
Delivery sensor
Top-of-page sensor
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Rollers and pads
Figure 7-9
Rollers and pads
3
4
1
2
Transfer roller
Pressure roller
Pickup roller
Separation pad
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8 Parts and diagrams
●
●
●
●
●
●
ENWW 187
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Order parts and supplies
Parts
Order replacement parts from the following Web sites: http://h30074.www3.hp.com/csn-aux/srvcdlvry/epdo/default/ePDOLogin.asp
(technicians) http://h20141.www2.hp.com/hpparts (customers)
Related documentation and software
Order documentation and software from the companies listed in the following table; some documentation and software is available at the following Web sites.
Table 8-1
Technical support Web sites
HP Customer Care Online
Software drivers, support documentation, and answers to frequently asked questions
HP Technical Training
(North America)
Classes and schedules http://www.hp.com/support http://education.itrc.hp.com/TrainerII/en-US/index.jsp
Supplies
Printer supplies are listed in this chapter. Consumables are available directly from HP at the following numbers.
●
US: 800-538-8787
●
Canada: 800-387-3154 (in Toronto: 416-671-8383)
●
United Kingdom: 0734-441212
●
Germany: 0130-3322
Contact your local HP Parts Coordinator for other local phone numbers.
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Assembly locations
Figure 8-1
Assembly locations (1 of 2)
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Table 8-2
Assembly locations (1 of 2)
Ref Description
Face-down gear assembly
Main drive assembly
Cassette
Registration assembly
Part number
RM1-1305-000
RM1-4253-000
RM1-4251-000
RM1-4244-000
Qty
1
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Figure 8-2
Assembly locations (2 of 2)
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Table 8-3
Assembly locations (2 of 2)
Ref Description
Fuser assembly (110 V)
Fuser assembly (220 V)
Duplex-drive assembly
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
ECU assembly (110 V)
ECU assembly (220 V)
Part number
RM1-4247-000
RM1-4248-000
RM1-4255-000
RM1-4258-000
RM1-4273-000
RM1-4273-000
Qty
1
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Covers
Figure 8-3
Covers
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Table 8-4
Covers
8
9
6
7
10
11
4
5
2
3
Ref
1
1A
1B
Description
Top cover assembly
Holder, panel PCB
Screw, tap, binding head, M3x8
Left cover assembly
Cover, connector
Right cover assembly
Rear cover assembly (HP LJ P2015)
Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)
Label, stapler prohibition
Cover, front
Sheet, noise absorb
Sheet, noise absorb
Sheet, insulator
Part number
RM1-4272-000
RC2-0316-000
XB4-7300-809
RL1-1529-000
RC2-0332-000
RL1-1530-000
RM1-4277-000
RM1-4270-000
RC1-3794-000
RC2-0330-000
RC2-0312-000
RC2-0311-000
RC2-0314-000
1
1
1
1
2
1
1
1
1
1
1
2
Qty
1
ENWW Covers 195
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Figure 8-4
Cartridge-door assembly
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5
6
7
3
4
1
2
Table 8-5
Cartridge-door assembly
Ref Description
Cartridge-door assembly
Cover, multipurpose
Inner cover assembly
Spring, tension
M.P. lifting-plate assembly
Expansion-tray assembly
Hinge, multipurpose, right
Hinge, multipurpose, left
Part number
RM1-4266-000
RM2-0407-000
RM1-4267-000
RU5-2895-000
RM1-4268-000
RM1-4269-000
RC2-0422-000
RC2-0421-000
1
1
2
1
1
1
1
Qty
1
ENWW Covers 197
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Internal assemblies
Figure 8-5
Internal components (1 of 4)
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27
28
29
30
23
24
25
26
31
32
33
Table 8-6
Internal components (1 of 4)
12
13
14
15
8
9
10
11
6
7
4
5
2
3
Ref
1
20
21
22
16
17
18
19
Description
Roller, face-down
Paper pick-up gear assembly
Paper-feed guide assembly
Bushing, right
Bushing, left
Bushing
Shaft, paper pick-up drive
Flag, paper-sensing
Roller, idler
Arm, idler roller
Flag, M.P. sensor
Base, separation pad
Spring, compression
Spring compression
Spring, tension
M.P. sensor PCB assembly
Holder, M.P. sensor
Screw, tap, binding head, M3x8
Roller, paper pickup idler
Roller, paper pick-up
Pad, M.P. separation
Paper-retaining assembly (HP LJ P2015d, P2015dn, and
P2015x)
Paper retaining assembly (HP LJ P2015)
Bushing
Link, gear release
Gear, 29T
Gear, 19T
Guide, cable
Guide, reverse
Screw, RS, M3x6
Screw, tap, M3x6
Screw, RS, M3x8
Screw, tapping, truss head, M4x10
Part number
RL1-0527-000
RM1-1301-000
RM1-4263-000
RB2-2895-000
RB2-2896-000
RB2-2897-000
RC1-3471-000
RC1-3472-000
RC1-3481-000
RC1-3482-000
RC2-0415-000
RC2-0419-000
RU5-2323-000
RU5-2894-000
RU5-2898-000
RM1-4162-000
RC2-0414-000
XB4-7300-809
RC1-3470-000
RL1-0540-000
RL1-1524-000
RM1-4265-000
RM1-4276-000
RC1-3665-000
RC1-3668-000
RU5-0331-000
RU5-0332-000
RC2-1569-000
RC2-0323-000
XA9-1495-000
XA9-1503-000
XA9-1504-000
XB4-7401-005
1
1
1
2
2
1
1
2
1
1
1
1
1
1
Qty
1
1
1
1
1
2
1
1
1
7
1
1
1
1
1
2
6
1
1
ENWW Internal assemblies 199
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Figure 8-6
Internal components (2 of 4)
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30
31
32
26
27
28
29
Table 8-7
Internal components (2 of 4)
12
13
13
14
8
9
10
11
6
7
4
5
2
3
Ref
1
19
20
21
22
23
15
16
17
18
24
25
Description
Guide, cartridge, right lower
Duct
Guide, cable
Cam
Guide, cassette, right rear
Guide, cartridge, right upper
Guide, shutter, front
Guide, cassette, right center 1
Guide, cassette, right center 2
Guide, shutter, rear
Holder, switch
Screw, RS, M3x8
Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)
Screw, RS, M3x6 (HP LJ P2015)
Screw, RS, M3x6
Screw, toothed washer, M4x6
Motor, DC
Guide, cassette, right front
Inlet/switch cable assembly
Scanner assembly
Plate, solenoid holder
Cam, right
Stopper
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Spring, compression
Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and
P2015x)
Plate, grounding
Arm, cam
Arm, link
Holder, fan
Arm, tag
Duct
Holder, drawer connector
Part number
RC2-0346-000
RC2-0351-000
RC2-0397-000
RC2-0410-000
RC2-0416-000
RC2-0426-000
RC2-0428-000
RC1-3456-000
RC1-3457-000
RC1-3535-000
RC1-3727-000
XA9-1504-000
XA9-1495-000
XA9-1495-000
XA9-1561-000
XB2-7400-606
RK2-1567-000
RL1-0517-000
RM1-4169-000
RM1-4262-000
RC1-3459-000
RC1-3546-000
RC1-3580-000
RM1-1262-000
RU5-2335-000
RC2-0347-000
RC2-1568-000
RC2-0405-000
RC2-0406-000
RC2-0349-000
RC2-0392-000
RC2-0354-000
RC2-0396-000
1
1
1
1
1
1
1
1
1
7
1
8
10
1
1
1
1
1
1
1
1
1
1
Qty
1
1
1
1
1
1
1
1
1
1
ENWW Internal assemblies 201
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36
37
38
39
Ref
33
34
35
40
41
Description
Connector, drawer
Fan
Screw, tap, M3x6
Screw, tap, M3x8
Screw, tap, binding head, M3x8
Rod, grounding
Cable, memory tag
Solenoid (HP LJ P2015d, P2015dn, and P2015x)
Solenoid (HP LJ P2015)
Part number
VS1-7258-007
RK2-1589-000
XA9-1503-000
XA9-1648-000
XB4-7300-809
RC2-0350-000
RM1-4163-000
RK2-0420-000
RK2-0424-000
1
1
4
1
1
1
1
3
Qty
1
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Figure 8-7
Internal components (3 of 4)
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Table 8-8
Internal components (3 of 4)
24
25
26
27
28
29
20
21
22
23
16
17
18
19
12
13
14
15
8
9
10
11
6
7
4
5
2
3
Ref
1
Description
Cover, drum
Plate, drum grounding
Plate, transfer grounding
Spring, grounding
Spring, transfer, right
Cover, registration gear
Screw, tapping, truss head, M4x10
Spring, compression
Spring, contact
Bushing
Bushing
Eliminator, static charge
Guide, transfer front
Roller, transfer
Plate, registration grounding
Gear, 33T
Spring, compression
Spring, compression
Screw, with washer, M3x8
Screw, with washer, M4x12
Screw, tap, binding head, M3x8
Sheet, registration damper
Top sensor assembly
Paper-width sensor assembly
Registration assembly
Screw, RS, M3x8
Shutter link assembly
Label, transfer guide open
Paper-sensor PCB assembly
RU5-0320-000
RU5-2144-000
RU5-2338-000
XA9-1420-000
XA9-1422-000
XB4-7300-809
RC1-3695-000
RM1-1283-000
RM1-4245-000
RM1-4244-000
XA9-1504-000
RM1-1321-000
RC1-3796-000
RM1-4159-000
Part number
RC1-3563-000
RC1-3565-000
RC1-3698-000
RC1-3700-000
RC1-3702-000
RC1-3708-000
XB4-7401-005
RC1-3736-000
RC2-0344-000
RC2-0356-000
RC2-0357-000
RC2-0358-000
RC2-0359-000
RM1-4279-000
RC2-0384-000
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
7
1
1
1
1
Qty
1
ENWW Internal assemblies 205
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Figure 8-8
Internal components (4 of 4)
206 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-9
Internal components (4 of 4)
28
29
30
31
24
25
26
27
32
33
34
20
21
22
23
16
17
18
19
12
13
14
15
8
9
10
11
6
7
4
5
2
3
Ref
1
Description
Roller, M.P. paper pick-up
Side plate, M.P. drive
Guide, cassette, left center 1
Guide, cassette, left center 2
Guide, cassette, left rear
Lever, cartridge contact
Spring, torsion
Spring, contact
Guide, cartridge, left lower
Holder contact
Guide, F.F.C
Sheet, plate bottom
Guide, cassette, left front
Paper pick-up gear assembly
Plate, drum grounding
Arm lock
Bushing
Roller
Spring, compression
Gear, 19T
Gear, 26T
Gear, 14T
Holder, M.P. solenoid
Guide, cartridge font
Guide, M.P. cable
Guide, cartridge, left upper
Spring, torsion
Guide, F.F.C
Spring, grounding
Holder, paper pick-up roller
Cam, M.P., left
Cam, M.P., right
Cover, paper pick-up roller
Microswitch
RC1-3561-000
RC1-3562-000
RC1-0950-000
RU5-2337-000
RU5-0927-000
RU5-0928-000
RU5-0929-000
RC2-0334-000
RC2-0340-000
RC2-0335-000
RC2-0425-000
RC2-0427-000
RC2-0424-000
RC1-0944-000
RC2-0386-000
RC2-0387-000
RC2-0388-000
RC2-0420-000
RK2-0534-000
Part number
RL1-1525-000
RL1-1531-000
RC1-3461-000
RC1-3462-000
RC1-3463-000
RC1-3542-000
RC1-3543-000
RC1-3719-000
RC2-0339-000
RC2-0342-000
RC2-0423-000
RC2-1578-000
RL1-0518-000
RM1-4275-000
RC1-3541-000
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
Qty
1
ENWW Internal assemblies 207
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Ref
35
36
37
38
Description
Screw, RS, M3x6
Screw, RS, M3x8
Cap, continuity
Solenoid
Part number
XA9-1495-000
XA9-1504-000
RA0-1068-000
RK2-1587-000
6
1
Qty
6
1
208 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
ENWW Internal assemblies 209
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Figure 8-9
ECU assembly
210 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-10
ECU assembly
Ref Description
ECU assembly (110 V)
ECU assembly (220 V)
Part number
RM1-4273-000
RM1-4274-000
Qty
1
1
ENWW Internal assemblies 211
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Figure 8-10
Main drive assembly
212 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-11
Main drive assembly
Ref Description
Main drive assembly
Part number
RM1-4253-000
Qty
1
ENWW Internal assemblies 213
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Figure 8-11
Fuser assembly
214 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
29
30
31
32
25
26
27
28
21
22
23
24
17
18
19
20
13
14
15
16
9
10
11
12
7
8
5
6
3
4
1
2
Table 8-12
Fuser assembly
Ref Description
Fuser assembly (110 V)
Fuser assembly (220 V)
Spring, tension
Retainer, spring
Side plate, fixing, right
Side plate, fixing, left
Plate, fixing reinforcement
Guide, fixing, upper
Guide, paper separate, lower
Flag, paper delivery sensor
Spring, torsion
Bushing
Lever, pressure release, right
Lever, pressure release, left
Lever, pressure-release sensor, right
Lever, pressure release sensor, left
Flag, intertwine prevention
Plate, pressure, right
Plate, pressure, left
Spring, compression
Holder, leaf spring
Ring, conductive rubber
Roller, face-up
Delivery sensor PCB assembly
Gear, 17T
Frame, fixing
Guide, fixing entrance
Bushing
Bushing
Needle, fixing static charge
Holder, separate lower guide
Cover, fixing
Sheet, fixing bottom
Spring, compression
RC1-3619-000
RC1-3622-000
RC1-3623-000
RC1-3624-000
RC1-3625-000
RC1-3627-000
RC1-3628-000
RC1-3633-000
RM1-1251-000
RU5-0330-000
RC2-0295-000
RC2-0296-000
RC2-0297-000
RC2-0298-000
RC2-0299-000
RC2-0429-000
RC2-0300-000
RC2-0431-000
RU5-2901-000
Part number
RM1-4247-000
RM1-4248-000
RA0-1090-000
RA0-1189-000
RC1-3604-000
RC1-3605-000
RC1-3606-000
RC1-3607-000
RC1-3611-000
RC1-3613-000
RC1-3614-000
RC1-3615-000
RC1-3616-000
RC1-3617-000
RC1-3618-000
1
1
1
1
1
1
1
1
1
1
2
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
2
Qty
1
ENWW Internal assemblies 215
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
36
37
38
39
Ref
33
34
35
Description
Screw, with washer, M4x12
Screw, tap, M3x6
Screw, tap, binding head, M3x8
Delivery frame assembly
Roller, pressure
Film guide assembly (110 V)
Film guide assembly (220 V)
Part number
XA9-1422-000
XA9-1503-000
XB4-7300-809
RM1-1291-000
RC2-0303-000
RM1-4249-000
RM1-4250-000
1
1
1
1
Qty
1
10
1
216 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
ENWW Internal assemblies 217
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Figure 8-12
Duplexing drive assembly
218 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-13
Duplexing drive assembly
Ref
1
2
Description
Duplexing drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)
Part number
RM1-4255-000
RM1-4256-000
RM1-4257-000
1
1
Qty
1
ENWW Internal assemblies 219
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Figure 8-13
Face-down gear assembly
220 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-14
Face-down gear assembly
Ref Description
Face-down gear assembly
Part number
RM1-1305-000
Qty
1
ENWW Internal assemblies 221
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Figure 8-14
Cassette assembly
222 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
13
14
15
16
17
9
10
11
12
7
8
5
6
3
4
1
2
Table 8-15
Cassette assembly
Ref Description
Cassette
Cassette body assembly
Cassette cover assembly
Back end limit assembly
Plate, lifter
Left paper side-end assembly
Right paper side-end assembly
Separation pad assembly
Screw, M4x10
Spring, compression
Gear, 10T
Spring, grounding
Spring, tension
Lock, lifter plate
Stopper, claw
Stopper, cassette left
Spring, compression
Stopper, cassette right
Part number
RM1-4251-000
RC1-3483-000
RM1-4252-000
RM1-1295-000
RL1-0522-000
RM1-1296-000
RM1-1297-020
RM1-1298-000
XB4-7401-005
RC1-3489-000
RU5-0328-000
RC1-3492-000
RU5-2324-000
RC1-3490-000
RC1-4198-000
RC1-3508-000
RU5-2327-000
RC1-3507-000
1
2
1
1
2
1
1
2
1
2
1
1
1
1
1
1
1
Qty
1
ENWW Internal assemblies 223
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Figure 8-15
Duplexing assembly
224 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-16
Duplexing assembly
Ref Description
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
Part number
RM1-4258-000
Qty
1
ENWW Internal assemblies 225
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Figure 8-16
PCB assembly locations
226 Chapter 8 Parts and diagrams ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-17
PCB assembly locations
1
2
Ref
1
Description
ECU assembly (110 V)
ECU assembly (220 V)
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Part number
RM1-4273-000
RM1-4274-000
RM1-1262-000
1
1
Qty
1
ENWW Internal assemblies 227
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Alphabetical parts list
Table 8-18
Alphabetical parts list
Description
Arm lock
Arm, cam
Arm, idler roller
Arm, link
Arm, tag
Back end limit assembly
Base, separation pad
Bushing
Bushing
Bushing
Bushing
Bushing
Bushing
Bushing
Bushing
Bushing, left
Bushing, right
Cable, memory tag
Cam
Cam, M.P., left
Cam, M.P., right
RB2-2897-000
RC1-3665-000
RC2-0356-000
RC2-0357-000
RC1-3562-000
RC1-3615-000
RC2-0297-000
RC2-0298-000
RB2-2896-000
RB2-2895-000
Part number
RC1-3561-000
RC2-0405-000
RC1-3482-000
RC2-0406-000
RC2-0392-000
RM1-1295-000
RC2-0419-000
RM1-4163-000
RC2-0410-000
RC2-0387-000
RC2-0388-000
Table and page
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
228 Chapter 8 Parts and diagrams ENWW
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Table 8-18
Alphabetical parts list (continued)
Description
Cam, right
Cap, continuity
Cartridge-door assembly
Cassette
Cassette
Cassette body assembly
Cassette cover assembly
Connector, drawer
Cover, connector
Cover, drum
Cover, fixing
Cover, front
Cover, multipurpose
Cover, paper pick-up roller
Cover, registration gear
Delivery frame assembly
Delivery sensor PCB assembly
Duct
Duct
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Duplex-drive assembly
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
RC2-0332-000
RC1-3563-000
RC2-0300-000
RC2-0330-000
RM2-0407-000
RC2-0420-000
RC1-3708-000
RM1-1291-000
RM1-1251-000
RC2-0351-000
RC2-0354-000
RM1-1262-000
RM1-1262-000
RM1-4255-000
RM1-4258-000
RM1-4258-000
Part number
RC1-3546-000
RA0-1068-000
RM1-4266-000
RM1-4251-000
RM1-4251-000
RC1-3483-000
RM1-4252-000
VS1-7258-007
Table and page
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Cartridge-door assembly on page 197
Assembly locations (1 of 2) on page 191
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Cartridge-door assembly on page 197
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
PCB assembly locations on page 227
Assembly locations (2 of 2) on page 193
Duplexing assembly on page 225
Assembly locations (2 of 2) on page 193
ENWW Alphabetical parts list 229
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-18
Alphabetical parts list (continued)
Description
Duplexing drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
ECU assembly (110 V)
ECU assembly (110 V)
ECU assembly (110 V)
ECU assembly (220 V)
ECU assembly (220 V)
ECU assembly (220 V)
Eliminator, static charge
Expansion-tray assembly
Face-down gear assembly
Face-down gear assembly
Fan
Film guide assembly (110 V)
Film guide assembly (220 V)
Flag, intertwine prevention
Flag, M.P. sensor
Flag, paper delivery sensor
Flag, paper-sensing
Frame, fixing
Fuser assembly (110 V)
Fuser assembly (110 V)
Fuser assembly (220 V)
Fuser assembly (220 V)
Gear, 10T
Gear, 14T
RM1-4269-000
RM1-1305-000
RM1-1305-000
RK2-1589-000
RM1-4249-000
RM1-4250-000
RC1-3622-000
RC2-0415-000
RC1-3613-000
RC1-3472-000
Part number
RM1-4255-000
RM1-4273-000
RM1-4273-000
RM1-4273-000
RM1-4273-000
RM1-4274-000
RM1-4274-000
RC2-0358-000
RC2-0295-000
RM1-4247-000
RM1-4247-000
RM1-4248-000
RM1-4248-000
RU5-0328-000
RU5-0929-000
Table and page
Duplexing drive assembly on page 219
Assembly locations (2 of 2) on page 193
PCB assembly locations on page 227
Assembly locations (2 of 2) on page 193
PCB assembly locations on page 227
Internal components (3 of 4) on page 205
Cartridge-door assembly on page 197
Assembly locations (1 of 2) on page 191
Face-down gear assembly on page 221
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Assembly locations (2 of 2) on page 193
Assembly locations (2 of 2) on page 193
Internal components (4 of 4) on page 207
230 Chapter 8 Parts and diagrams ENWW
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Table 8-18
Alphabetical parts list (continued)
Description
Gear, 17T
Gear, 19T
Gear, 19T
Gear, 26T
Gear, 29T
Gear, 33T
Guide, cable
Guide, cable
Guide, cartridge font
Guide, cartridge, left lower
Guide, cartridge, left upper
Guide, cartridge, right lower
Guide, cartridge, right upper
Guide, cassette, left center 1
Guide, cassette, left center 2
Guide, cassette, left front
Guide, cassette, left rear
Guide, cassette, right center 1
Guide, cassette, right center 2
Guide, cassette, right front
Guide, cassette, right rear
Guide, F.F.C
RC2-0426-000
RC1-3461-000
RC1-3462-000
RL1-0518-000
RC1-3463-000
RC1-3456-000
RC1-3457-000
RL1-0517-000
RC2-0416-000
RC2-0423-000
Part number
RU5-0330-000
RU5-0332-000
RU5-0927-000
RU5-0928-000
RU5-0331-000
RU5-0320-000
RC2-1569-000
RC2-0397-000
RC2-0340-000
RC2-0339-000
RC2-0425-000
RC2-0346-000
Table and page
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
ENWW Alphabetical parts list 231
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-18
Alphabetical parts list (continued)
Description
Guide, F.F.C
Guide, fixing entrance
Guide, fixing, upper
Guide, M.P. cable
Guide, paper separate, lower
Guide, reverse
Guide, shutter, front
Guide, shutter, rear
Guide, transfer front
Hinge, multipurpose, left
Hinge, multipurpose, right
Holder contact
Holder, drawer connector
Holder, fan
Holder, leaf spring
Holder, M.P. sensor
Holder, M.P. solenoid
Holder, panel PCB
Holder, paper pick-up roller
Holder, separate lower guide
Holder, switch
Inlet/switch cable assembly
Inner cover assembly
Label, stapler prohibition
Part number
RC2-0424-000
RC2-0296-000
RC1-3607-000
RC2-0335-000
RC1-3611-000
RC2-0323-000
RC2-0428-000
RC1-3535-000
RC2-0359-000
RC2-0421-000
RC2-0422-000
RC2-0342-000
RC2-0396-000
RC2-0349-000
RC1-3627-000
RC2-0414-000
RC2-0334-000
RC2-0316-000
RC2-0386-000
RC2-0429-000
RC1-3727-000
RM1-4169-000
RM1-4267-000
RC1-3794-000
Table and page
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Cartridge-door assembly on page 197
Cartridge-door assembly on page 197
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Cartridge-door assembly on page 197
232 Chapter 8 Parts and diagrams ENWW
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Table 8-18
Alphabetical parts list (continued)
Description
Label, transfer guide open
Left cover assembly
Left paper side-end assembly
Lever, cartridge contact
Lever, pressure release sensor, left
Lever, pressure release, left
Lever, pressure release, right
Lever, pressure-release sensor, right
Link, gear release
Lock, lifter plate
M.P. lifting-plate assembly
M.P. sensor PCB assembly
Main drive assembly
Main drive assembly
Microswitch
Motor, DC
RK2-0534-000
RK2-1567-000
Needle, fixing static charge
Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
Pad, M.P. separation
RC2-0299-000
RM1-4256-000
RL1-1524-000
Paper pick-up gear assembly RM1-1301-000
Paper pick-up gear assembly
Paper retaining assembly (HP LJ P2015)
Paper-feed guide assembly
Paper-retaining assembly (HP LJ P2015d, P2015dn, and
P2015x)
RM1-4275-000
RM1-4276-000
RM1-4263-000
RM1-4265-000
Part number
RC1-3796-000
RL1-1529-000
RM1-1296-000
RC1-3542-000
RC1-3619-000
RC1-3617-000
RC1-3616-000
RC1-3618-000
RC1-3668-000
RC1-3490-000
RM1-4268-000
RM1-4162-000
RM1-4253-000
RM1-4253-000
Table and page
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Cartridge-door assembly on page 197
Internal components (1 of 4) on page 199
Assembly locations (1 of 2) on page 191
Main drive assembly on page 213
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Duplexing drive assembly on page 219
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
ENWW Alphabetical parts list 233
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-18
Alphabetical parts list (continued)
Description
Paper-sensor PCB assembly
Paper-width sensor assembly
Plate, drum grounding
Plate, drum grounding
Plate, fixing reinforcement
Plate, grounding
Plate, lifter
Plate, pressure, left
Plate, pressure, right
Plate, registration grounding
Plate, solenoid holder
Plate, transfer grounding
Part number
RM1-4159-000
RM1-4245-000
RC1-3565-000
RC1-3541-000
RC1-3606-000
RC2-1568-000
RL1-0522-000
RC1-3624-000
RC1-3623-000
RC2-0384-000
RC1-3459-000
RC1-3698-000
Rear cover assembly (HP LJ P2015)
Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)
Registration assembly
RM1-4277-000
RM1-4270-000
RM1-4244-000
Registration assembly RM1-4244-000
Retainer, spring
Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)
Right cover assembly
Right paper side-end assembly
Ring, conductive rubber
Rod, grounding
RA0-1189-000
RM1-4257-000
RL1-1530-000
RM1-1297-020
RC1-3628-000
RC2-0350-000
Roller
Roller, face-down
Roller, face-up
RC1-0950-000
RL1-0527-000
RC1-3633-000
Table and page
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Assembly locations (1 of 2) on page 191
Internal components (3 of 4) on page 205
Duplexing drive assembly on page 219
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
234 Chapter 8 Parts and diagrams ENWW
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Table 8-18
Alphabetical parts list (continued)
Description
Roller, idler
Roller, M.P. paper pick-up
Roller, paper pick-up
Roller, paper pickup idler
Roller, pressure
Roller, transfer
Scanner assembly
Screw, M4x10
Screw, RS, M3x6
Screw, RS, M3x6
Screw, RS, M3x6
Screw, RS, M3x6 (HP LJ P2015)
Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)
Screw, RS, M3x8
Screw, RS, M3x8
Screw, RS, M3x8
Screw, RS, M3x8
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Screw, tap, M3x6
XA9-1495-000
XA9-1504-000
XA9-1504-000
XA9-1504-000
XA9-1504-000
XB4-7300-809
XB4-7300-809
XB4-7300-809
XB4-7300-809
XB4-7300-809
XA9-1503-000
Part number
RC1-3481-000
RL1-1525-000
RL1-0540-000
RC1-3470-000
RC2-0303-000
RM1-4279-000
RM1-4262-000
XB4-7401-005
XA9-1495-000
XA9-1561-000
XA9-1495-000
XA9-1495-000
Table and page
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
ENWW Alphabetical parts list 235
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Table 8-18
Alphabetical parts list (continued)
Description
Screw, tap, M3x6
Screw, tap, M3x6
Screw, tap, M3x8
Screw, tapping, truss head, M4x10
Screw, tapping, truss head, M4x10
Screw, toothed washer, M4x6
Screw, with washer, M3x8
Screw, with washer, M4x12
Screw, with washer, M4x12
Separation pad assembly
Shaft, paper pick-up drive
Sheet, fixing bottom
Sheet, insulator
Sheet, noise absorb
Sheet, noise absorb
Sheet, plate bottom
Sheet, registration damper
Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and
P2015x)
Shutter link assembly
Side plate, fixing, left
Side plate, fixing, right
Side plate, M.P. drive
Solenoid
Solenoid (HP LJ P2015)
Solenoid (HP LJ P2015d, P2015dn, and P2015x)
Part number
XA9-1503-000
XA9-1503-000
XA9-1648-000
XB4-7401-005
XB4-7401-005
XB2-7400-606
XA9-1420-000
XA9-1422-000
XA9-1422-000
RM1-1298-000
RC1-3471-000
RC2-0431-000
RC2-0314-000
RC2-0312-000
RC2-0311-000
RC2-1578-000
RC1-3695-000
RC2-0347-000
RM1-1321-000
RC1-3605-000
RC1-3604-000
RL1-1531-000
RK2-1587-000
RK2-0424-000
RK2-0420-000
Table and page
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
236 Chapter 8 Parts and diagrams ENWW
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Table 8-18
Alphabetical parts list (continued)
Description
Spring compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring, contact
Spring, contact
Spring, grounding
Spring, grounding
Spring, grounding
Spring, tension
Spring, tension
Spring, tension
Spring, tension
Spring, torsion
Spring, torsion
Spring, torsion
RC1-3719-000
RC1-3700-000
RC1-0944-000
RC1-3492-000
RU5-2895-000
RU5-2898-000
RA0-1090-000
RU5-2324-000
Part number
RU5-2894-000
RU5-2323-000
RU5-2335-000
RC1-3736-000
RU5-2144-000
RU5-2338-000
RU5-2337-000
RC1-3625-000
RU5-2901-000
RC1-3489-000
RU5-2327-000
RC2-0344-000
RC1-3543-000
RC2-0427-000
RC1-3614-000
Table and page
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Cartridge-door assembly on page 197
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
ENWW Alphabetical parts list 237
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Table 8-18
Alphabetical parts list (continued)
Description
Spring, transfer, right
Stopper
Stopper, cassette left
Stopper, cassette right
Stopper, claw
Top cover assembly
Top sensor assembly
Part number
RC1-3702-000
RC1-3580-000
RC1-3508-000
RC1-3507-000
RC1-4198-000
RM1-4272-000
RM1-1283-000
Table and page
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
238 Chapter 8 Parts and diagrams ENWW
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Numerical parts list
Table 8-19
Numerical parts list
Part number
RA0-1068-000
Description
Cap, continuity
RC1-3461-000
RC1-3462-000
RC1-3463-000
RC1-3470-000
RC1-3471-000
RC1-3472-000
RC1-3481-000
RC1-3482-000
RC1-3483-000
RC1-3489-000
RA0-1090-000
RA0-1189-000
RB2-2895-000
RB2-2896-000
RB2-2897-000
RC1-0944-000
RC1-0950-000
RC1-3456-000
RC1-3457-000
RC1-3459-000
Spring, tension
Retainer, spring
Bushing, right
Bushing, left
Bushing
Spring, grounding
Roller
Guide, cassette, right center 1
Guide, cassette, right center 2
Plate, solenoid holder
Guide, cassette, left center 1
Guide, cassette, left center 2
Guide, cassette, left rear
Roller, paper pickup idler
Shaft, paper pick-up drive
Flag, paper-sensing
Roller, idler
Arm, idler roller
Cassette body assembly
Spring, compression
Table and page
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
ENWW Numerical parts list 239
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Table 8-19
Numerical parts list (continued)
Part number Description
RC1-3490-000 Lock, lifter plate
RC1-3546-000
RC1-3561-000
RC1-3562-000
RC1-3563-000
RC1-3565-000
RC1-3580-000
RC1-3604-000
RC1-3605-000
RC1-3606-000
RC1-3607-000
RC1-3611-000
RC1-3613-000
RC1-3614-000
RC1-3615-000
RC1-3616-000
RC1-3617-000
RC1-3618-000
RC1-3619-000
RC1-3492-000
RC1-3507-000
RC1-3508-000
RC1-3535-000
RC1-3541-000
RC1-3542-000
RC1-3543-000
Spring, grounding
Stopper, cassette right
Stopper, cassette left
Guide, shutter, rear
Plate, drum grounding
Lever, cartridge contact
Spring, torsion
Cam, right
Arm lock
Bushing
Cover, drum
Plate, drum grounding
Stopper
Side plate, fixing, right
Side plate, fixing, left
Plate, fixing reinforcement
Guide, fixing, upper
Guide, paper separate, lower
Flag, paper delivery sensor
Spring, torsion
Bushing
Lever, pressure release, right
Lever, pressure release, left
Lever, pressure-release sensor, right
Lever, pressure release sensor, left
Table and page
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
240 Chapter 8 Parts and diagrams ENWW
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RC1-3695-000
RC1-3698-000
RC1-3700-000
RC1-3702-000
RC1-3708-000
RC1-3719-000
RC1-3727-000
RC1-3736-000
RC1-3794-000
RC1-3796-000
RC1-4198-000
RC2-0295-000
RC2-0296-000
RC2-0297-000
RC2-0298-000
RC2-0299-000
RC2-0300-000
RC2-0303-000
Table 8-19
Numerical parts list (continued)
Part number Description
RC1-3622-000
RC1-3623-000
RC1-3624-000
RC1-3625-000
RC1-3627-000
RC1-3628-000
RC1-3633-000
RC1-3665-000
Flag, intertwine prevention
Plate, pressure, right
Plate, pressure, left
Spring, compression
Holder, leaf spring
Ring, conductive rubber
Roller, face-up
Bushing
RC1-3668-000 Link, gear release
Sheet, registration damper
Plate, transfer grounding
Spring, grounding
Spring, transfer, right
Cover, registration gear
Spring, contact
Holder, switch
Spring, compression
Label, stapler prohibition
Label, transfer guide open
Stopper, claw
Frame, fixing
Guide, fixing entrance
Bushing
Bushing
Needle, fixing static charge
Cover, fixing
Roller, pressure
Table and page
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
ENWW Numerical parts list 241
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Table 8-19
Numerical parts list (continued)
Part number Description
RC2-0311-000
RC2-0312-000
RC2-0314-000
RC2-0316-000
RC2-0323-000
Sheet, noise absorb
Sheet, noise absorb
Sheet, insulator
Holder, panel PCB
Guide, reverse
RC2-0350-000
RC2-0351-000
RC2-0354-000
RC2-0356-000
RC2-0357-000
RC2-0358-000
RC2-0359-000
RC2-0384-000
RC2-0330-000
RC2-0332-000
RC2-0334-000
RC2-0335-000
RC2-0339-000
RC2-0340-000
RC2-0342-000
RC2-0344-000
RC2-0346-000
RC2-0347-000
RC2-0349-000
Cover, front
Cover, connector
Holder, M.P. solenoid
Guide, M.P. cable
Guide, cartridge, left lower
Guide, cartridge font
Holder contact
Spring, contact
Guide, cartridge, right lower
Shield, duplexing solenoid (HP LJ P2015d, P2015dn, and
P2015x)
Holder, fan
Rod, grounding
Duct
Duct
Bushing
Bushing
Eliminator, static charge
Guide, transfer front
Plate, registration grounding
Table and page
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
242 Chapter 8 Parts and diagrams ENWW
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Table 8-19
Numerical parts list (continued)
Part number Description
RC2-0386-000 Holder, paper pick-up roller
RC2-0410-000
RC2-0414-000
RC2-0415-000
RC2-0416-000
RC2-0419-000
RC2-0420-000
RC2-0421-000
RC2-0422-000
RC2-0387-000
RC2-0388-000
RC2-0392-000
RC2-0396-000
RC2-0397-000
RC2-0405-000
RC2-0406-000
RC2-0423-000
RC2-0424-000
RC2-0425-000
RC2-0426-000
RC2-0427-000
RC2-0428-000
Cam, M.P., left
Cam, M.P., right
Arm, tag
Holder, drawer connector
Guide, cable
Arm, cam
Arm, link
Cam
Holder, M.P. sensor
Flag, M.P. sensor
Guide, cassette, right rear
Base, separation pad
Cover, paper pick-up roller
Hinge, multipurpose, left
Hinge, multipurpose, right
Guide, F.F.C
Guide, F.F.C
Guide, cartridge, left upper
Guide, cartridge, right upper
Spring, torsion
Guide, shutter, front
Table and page
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Cartridge-door assembly on page 197
Cartridge-door assembly on page 197
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
ENWW Numerical parts list 243
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RL1-0518-000
RL1-0522-000
RL1-0527-000
RL1-0540-000
RL1-1524-000
RL1-1525-000
RL1-1529-000
RL1-1530-000
RL1-1531-000
RM1-1251-000
RM1-1262-000
RM1-1262-000
RC2-1578-000
RK2-0420-000
RK2-0424-000
RK2-0534-000
RK2-1567-000
RK2-1587-000
RK2-1589-000
RL1-0517-000
Table 8-19
Numerical parts list (continued)
Part number Description
RC2-0429-000
RC2-0431-000
RC2-1568-000
Holder, separate lower guide
Sheet, fixing bottom
Plate, grounding
RC2-1569-000 Guide, cable
Sheet, plate bottom
Solenoid (HP LJ P2015d, P2015dn, and P2015x)
Solenoid (HP LJ P2015)
Microswitch
Motor, DC
Solenoid
Fan
Guide, cassette, right front
Guide, cassette, left front
Plate, lifter
Roller, face-down
Roller, paper pick-up
Pad, M.P. separation
Roller, M.P. paper pick-up
Left cover assembly
Right cover assembly
Side plate, M.P. drive
Delivery sensor PCB assembly
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Duplex driver PCB assembly (HP LJ P2015d, P2015dn, and
P2015x)
Table and page
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
PCB assembly locations on page 227
244 Chapter 8 Parts and diagrams ENWW
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Table 8-19
Numerical parts list (continued)
Part number Description
RM1-1283-000 Top sensor assembly
RM1-4163-000
RM1-4169-000
RM1-4244-000
RM1-4244-000
RM1-4245-000
RM1-4247-000
RM1-4247-000
RM1-4248-000
RM1-4248-000
RM1-4249-000
RM1-4250-000
RM1-4251-000
RM1-1291-000
RM1-1295-000
RM1-1296-000
RM1-1297-020
RM1-1298-000
RM1-1301-000
RM1-1305-000
RM1-1305-000
RM1-1321-000
RM1-4159-000
RM1-4162-000
Delivery frame assembly
Back end limit assembly
Left paper side-end assembly
Right paper side-end assembly
Separation pad assembly
Paper pick-up gear assembly
Face-down gear assembly
Face-down gear assembly
Shutter link assembly
Paper-sensor PCB assembly
M.P. sensor PCB assembly
Cable, memory tag
Inlet/switch cable assembly
Registration assembly
Registration assembly
Paper-width sensor assembly
Fuser assembly (110 V)
Fuser assembly (110 V)
Fuser assembly (220 V)
Fuser assembly (220 V)
Film guide assembly (110 V)
Film guide assembly (220 V)
Cassette
Table and page
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Assembly locations (1 of 2) on page 191
Face-down gear assembly on page 221
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Assembly locations (1 of 2) on page 191
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Assembly locations (2 of 2) on page 193
Assembly locations (2 of 2) on page 193
Assembly locations (1 of 2) on page 191
ENWW Numerical parts list 245
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Table 8-19
Numerical parts list (continued)
Part number
RM1-4251-000
RM1-4252-000
RM1-4253-000
RM1-4253-000
RM1-4255-000
RM1-4255-000
RM1-4256-000
RM1-4257-000
RM1-4258-000
RM1-4258-000
RM1-4262-000
RM1-4263-000
RM1-4265-000
RM1-4266-000
RM1-4267-000
RM1-4268-000
RM1-4269-000
RM1-4270-000
RM1-4272-000
RM1-4273-000
RM1-4273-000
RM1-4273-000
RM1-4273-000
Description
Cassette
Cassette cover assembly
Main drive assembly
Main drive assembly
Duplex-drive assembly
Duplexing drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
Normal-rotation drive assembly (HP LJ P2015d, P2015dn, and
P2015x)
Reverse-rotation drive assembly (HP LJ P2015d, P2015dn, and P2015x)
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
Duplexing assembly (HP LJ P2015d, P2015dn, and P2015x)
Scanner assembly
Paper-feed guide assembly
Paper-retaining assembly (HP LJ P2015d, P2015dn, and
P2015x)
Cartridge-door assembly
Inner cover assembly
M.P. lifting-plate assembly
Expansion-tray assembly
Rear cover assembly (HP LJ P2015d, P2015dn, and P2015x)
Top cover assembly
ECU assembly (110 V)
ECU assembly (220 V)
ECU assembly (110 V)
ECU assembly (110 V)
Table and page
Assembly locations (1 of 2) on page 191
Main drive assembly on page 213
Assembly locations (2 of 2) on page 193
Duplexing drive assembly on page 219
Duplexing drive assembly on page 219
Duplexing drive assembly on page 219
Assembly locations (2 of 2) on page 193
Duplexing assembly on page 225
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Cartridge-door assembly on page 197
Cartridge-door assembly on page 197
Cartridge-door assembly on page 197
Cartridge-door assembly on page 197
Assembly locations (2 of 2) on page 193
Assembly locations (2 of 2) on page 193
PCB assembly locations on page 227
246 Chapter 8 Parts and diagrams ENWW
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Table 8-19
Numerical parts list (continued)
Part number Description
RM1-4274-000
RM1-4274-000
ECU assembly (220 V)
ECU assembly (220 V)
RM1-4275-000
RM1-4276-000
RM1-4277-000
RM1-4279-000
RM2-0407-000
RU5-0320-000
RU5-0328-000
RU5-0330-000
RU5-0331-000
RU5-0332-000
RU5-0927-000
RU5-0928-000
RU5-0929-000
RU5-2144-000
RU5-2323-000
RU5-2324-000
RU5-2327-000
RU5-2335-000
RU5-2337-000
RU5-2338-000
RU5-2894-000
Paper pick-up gear assembly
Paper retaining assembly (HP LJ P2015)
Rear cover assembly (HP LJ P2015)
Roller, transfer
Cover, multipurpose
Gear, 33T
Gear, 10T
Gear, 17T
Gear, 29T
Gear, 19T
Gear, 19T
Gear, 26T
Gear, 14T
Spring, compression
Spring, compression
Spring, tension
Spring, compression
Spring, compression
Spring, compression
Spring, compression
Spring compression
Table and page
PCB assembly locations on page 227
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
Cartridge-door assembly on page 197
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (1 of 4) on page 199
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
ENWW Numerical parts list 247
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Table 8-19
Numerical parts list (continued)
Part number Description
RU5-2895-000 Spring, tension
RU5-2898-000
RU5-2901-000
VS1-7258-007
XA9-1420-000
XA9-1422-000
XA9-1422-000
XA9-1495-000
XA9-1495-000
XA9-1495-000
XA9-1495-000
XA9-1503-000
XA9-1503-000
XA9-1503-000
XA9-1504-000
XA9-1504-000
XA9-1504-000
XA9-1504-000
XA9-1561-000
XA9-1648-000
XB2-7400-606
XB4-7300-809
XB4-7300-809
Spring, tension
Spring, compression
Connector, drawer
Screw, with washer, M3x8
Screw, with washer, M4x12
Screw, with washer, M4x12
Screw, RS, M3x6
Screw, RS, M3x6 (HP LJ P2015d, P2015dn, and P2015x)
Screw, RS, M3x6 (HP LJ P2015)
Screw, RS, M3x6
Screw, tap, M3x6
Screw, tap, M3x6
Screw, tap, M3x6
Screw, RS, M3x8
Screw, RS, M3x8
Screw, RS, M3x8
Screw, RS, M3x8
Screw, RS, M3x6
Screw, tap, M3x8
Screw, toothed washer, M4x6
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Table and page
Cartridge-door assembly on page 197
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (4 of 4) on page 207
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (4 of 4) on page 207
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (2 of 4) on page 201
Internal components (1 of 4) on page 199
248 Chapter 8 Parts and diagrams ENWW
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Table 8-19
Numerical parts list (continued)
Part number Description
XB4-7300-809 Screw, tap, binding head, M3x8
XB4-7300-809
XB4-7300-809
XB4-7401-005
XB4-7401-005
XB4-7401-005
Screw, tap, binding head, M3x8
Screw, tap, binding head, M3x8
Screw, tapping, truss head, M4x10
Screw, tapping, truss head, M4x10
Screw, M4x10
Table and page
Internal components (2 of 4) on page 201
Internal components (3 of 4) on page 205
Internal components (1 of 4) on page 199
Internal components (3 of 4) on page 205
ENWW Numerical parts list 249
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250 Chapter 8 Parts and diagrams ENWW
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A Accessory/Consumable addendum
This appendix provides information on the following topics:
●
●
10/100 networking print servers
●
●
ENWW 251
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Consumables and accessories
Product name
Print cartridge
Print cartridge
Pickup roller
Pickup roller
Separation pad
250-sheet paper tray
HP LaserJet Family Print
Media Guide
Description
3,000-page print cartridge
7,000-page print cartridge
Tray 1 pickup roller
Tray 2 pickup roller
Separation pad for 250sheet feeder
Optional tray 3
Part number
Q7553A
Q7553X
CB366-67901
CB366-67902
RM1-1298-000CN
Q5931A http://www.hp.com/support/ ljpaperguide
10/100 networking print servers
Table A-1
HP LaserJet P2015 Series printer
Item and description
HP Jetdirect en3700 fast Ethernet print server
HP Jetdirect en2400 802.11g wireless external print server
(full featured, USB port)
Order number
J7942A
J7951A
252 Appendix A Accessory/Consumable addendum ENWW
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HP print cartridges
HP policy on non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new, refilled, or remanufactured. Since they are not HP products, Hewlett-Packard cannot influence their design or control their quality. Service or repair that is required as a result of using non-HP print cartridges will not be covered under the printer warranty.
NOTE
The warranty does not apply to defects resulting from software, interfacing, or parts not supplied by Hewlett-Packard.
Storing print cartridges
Do not remove the print cartridge from its package until you are ready to use it, and minimize exposure to light.
Print cartridge life expectancy
The average cartridge yield is 3000 pages in accordance with ISO/IEC 19752. A replacement cartridge that has an average yield of 7000 pages in accordance with ISO/IEC 19752 is also available. Actual cartridge yield depends on specific use.
Saving toner
EconoMode is a feature that allows the printer to use less toner per page. Selecting this option may extend the life of the print cartridge and reduce cost per page. However, it will also reduce print quality. The printed image is lighter, but it is adequate for printing drafts or proofs. HP does not recommend full-time use of EconoMode. If EconoMode is used full-time, it is possible that the toner supply will outlast the mechanical parts in the toner cartridge. If print quality begins to degrade under these circumstances, you will need to install a new toner cartridge, even if there is toner supply remaining in the cartridge.
ENWW HP print cartridges 253
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DIMMs (memory or font)
The following sections provide instructions for installing, testing, and removing DIMMs.
Install a DIMM
To install a DIMM, follow the instructions below:
CAUTION
Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM.
1.
Use the power switch to turn off the printer, and then unplug all of the cables and cords connected to the printer.
2.
Open the DIMM door.
3.
Remove the DIMM from the antistatic bag it came in, grasping the DIMM on the top edge.
254 Appendix A Accessory/Consumable addendum ENWW
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4.
With the gold contacts facing upward, insert the DIMM in the DIMM seat and press the DIMM body in until the metal retaining pins click.
ENWW DIMMs (memory or font) 255
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5.
Close the DIMM door.
6.
Reconnect all printer cables and cords, and then use the power switch to turn on the printer.
Test the DIMM installation
To test the DIMM installation, print a configuration page, and check the Total Memory specified on the page.
If all lights on the control panel are blinking, the DIMM installation was unsuccessful. Remove the
DIMM and reinstall it.
Remove a DIMM
To remove a DIMM, follow the instructions below:
CAUTION
Handling a DIMM (memory) without wearing a grounded, antistatic device might damage the DIMM. Touch any metal part of the printer or other grounded metal before touching the DIMM.
1.
Use the power switch to turn off the printer, and then unplug all of the cables and cords connected to the printer.
256 Appendix A Accessory/Consumable addendum ENWW
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2.
Open the DIMM door.
3.
Unlock the DIMM retaining pins by pressing them outward.
ENWW DIMMs (memory or font) 257
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4.
Grasp the DIMM on the bottom edge, and then remove the DIMM from the printer.
NOTE
Store the DIMM in an antistatic bag.
5.
Close the DIMM door.
6.
Reconnect all printer cables and cords, and then use the power switch to turn on the printer.
258 Appendix A Accessory/Consumable addendum ENWW
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B Service and support
This appendix provides information on the following topics:
●
●
●
Guidelines for repacking the printer
●
ENWW 259
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Hardware service
If your hardware fails during the warranty period, Hewlett-Packard offers the following support options:
●
Hewlett-Packard repair services: Hewlett-Packard will arrange to pick up the unit, repair it, and return it to you within 5 to 10 business days, depending on your location.
●
Hewlett-Packard authorized service provider: You can return the unit to a local authorized service dealer.
Extended warranty
HP Care Pack provides coverage for the HP product and all HP-supplied internal components. The hardware maintenance covers a three-year period from the date of the HP product purchase. The customer may purchase an HP Care Pack up to one year from the date of purchase of the
HP product. For more information, contact the HP Customer Care Service and Support group.
HP Care Pack options might be available after the standard warranty period has expired. Go to http://www.hpexpress-services.com/10467a/ and enter the product number to identify the HP Care
Pack options that are available for your product.
260 Appendix B Service and support ENWW
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Guidelines for repacking the printer
Use the following guidelines when repacking the printer:
●
If possible, include print samples and 5 to 10 sheets of paper or other media that did not print correctly.
●
Remove and keep any DIMMs (memory) installed in the printer.
CAUTION
Static electricity can damage DIMMs. When handling DIMMs, wear a grounded, antistatic wrist strap.
●
Remove and keep any cables, trays, and optional accessories installed in the printer.
●
Remove and keep the print cartridge.
CAUTION
To prevent damage to the print cartridge, store the print cartridge in its original packing material, or store it so that it is not exposed to light.
●
If possible, use the original shipping container and packing material. Shipping damage as a
result of inadequate packing is your responsibility. If you have already disposed of the printer's packing material, contact a local mailing service for information on repacking the printer.
●
Hewlett-Packard recommends that you insure the equipment for shipment.
How to contact HP
If you need to contact HP for service or support, use one of the following links:
●
In the United States, go to http://www.hp.com/support/ljP2015/ .
●
Worldwide, go to http://www.hp.com/ .
ENWW Guidelines for repacking the printer 261
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262 Appendix B Service and support ENWW
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C
Printer specifications
This appendix provides information on the following topics:
●
●
●
●
●
Printer capacities and ratings
●
●
ENWW 263
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Environmental specifications
Operating environment
Storage environment
Printer plugged into an AC outlet:
●
Temperature: 10° C to 32.5° C (50° F to 90.5° F)
●
Humidity: 20 to 80 percent (no condensation)
Printer unplugged from an AC outlet:
●
Temperature: 0° C to 40° C (32° F to 104° F)
●
Humidity: 10 to 80 percent (no condensation)
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.
Acoustic emissions
Declared per ISO 9296
Table C-1
HP LaserJet P2015 printer
Sound power level
Sound pressure level bystander position
Printing (27 ppm): L
WAd
= 6.4 Bels A and 62 dB (A)
Ready (Sleep): Inaudible
Printing (27 ppm): L pAm
= 50 dB (A)
Ready (Sleep): Inaudible
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.
NOTE
Configuration tested: HP LaserJet P2015 base base unit, 26 ppm, standard tray, A4 paper, and simplex continuous print.
264 Appendix C Printer specifications ENWW
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Electrical specifications
WARNING!
Power requirements are based on the country/region where the printer is sold.
Do not convert operating voltages. Doing so might damage the printer and void the product warranty.
Table C-2
HP LaserJet P2015 printer
Power requirements (110)
Power requirements (220)
Power consumption
Rated current
110-127 V (+/-10%), 50/60 Hz (+/-2)
220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz)
●
During printing (27 ppm): 350 watts (average)
●
During Ready (Standby) and Sleep*: 7 Watts
* Instant-on fuser technology
●
Off: <0.1 watts
●
4.9 amps at 115 volts
●
2.9 amps at 230 volts
Table C-3
HP LaserJet P2015d printer, HP LaserJet P2015n printer, HP LaserJet P2015x printer
Power requirements (110)
Power requirements (220)
Power consumption
Rated current
110-127 V (+/-10%), 50/60 Hz (+/-2)
220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz)
●
During printing (27 ppm): 350 watts (average)
●
During Ready (Standby) and Sleep*: 7 Watts
* Instant-on fuser technology
●
Off: <0.1 watts
●
4.9 amps at 115 volts
●
2.9 amps at 230 volts
ENWW Electrical specifications 265
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Table C-4
HP LaserJet P2015dn printer
Power requirements (110)
Power requirements (220)
Power consumption
Rated current
110-127 V (+/-10%), 50/60 Hz (+/-2)
220 V - 240 V (+/-10%), 50/60 Hz (+/-2 Hz)
●
During printing (27 ppm): 350 watts (average)
●
During Ready (Standby) and Sleep*: 7 Watts
* Instant-on fuser technology
●
Off: <0.1 watts
●
4.9 amps at 115 volts
●
2.9 amps at 230 volts
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.
NOTE
The power reported is the highest value measured for monochrome printing using all standard voltages.
NOTE
The default time from Ready mode to Sleep mode and the recovery time from Sleep mode to the start of printing is less than 10 seconds because of the instant-on fusing.
NOTE
The heat dissipation in Ready mode is 25 BTU/hour.
266 Appendix C Printer specifications ENWW
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Physical specifications
Dimensions
●
Width: 350 mm (16.8 inches)
●
Depth: 361 mm (14.2 inches)
●
Height: 256 mm (10.0 inches)
HP LaserJet P2015 printer: 10.7 kg (23.6 lb) Weight (3,000-page cartridge installed)
NOTE
Values are based on preliminary data. See http://www.hp.com/support/ljP2015 for current information.
ENWW Physical specifications 267
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Printer capacities and ratings
Print speed
Tray 2 capacity
Tray 1 capacity
Optional input tray (tray 3) capacity
Top (face down) output bin capacity
Minimum paper size
Maximum paper size
Media weight
Base memory
Upgrade memory expansion
Print resolution
Duty cycle
PCL
Postscript emulation
HP LaserJet P2015 printer:
●
27 ppm (letter), 26 ppm (A4)
●
First page out in as few as 8.5 seconds
250 sheets of regular weight 75 g/m 2 (20 lb) paper
50 sheets of regular weight 75 g/m 2 ((20 lb)) paper
250 sheets of regular weight 75 g/m
2
(20 lb) paper
125 sheets of regular weight 75 g/m 2 (20 lb) paper
76 by 127 mm (3 by 5 inches)
216 by 356 mm (8.5 by 14 inches)
Output bin: 60 to 105 g/m 2 (16 to 28 lbs)
Straight through media path: 60 to 163 g/m 2 (16 to 43 lbs)
32 MB RAM
One DIMM slot available for a 32, 64, 128, or 256 MB RAM
DIMM
●
1200 dpi: This setting uses ProRes 1200 to provide fine-line detail at 1200 x 1200 dpi.
●
1200 effective dpi: This setting provides 1200 dpi effective output quality using FastRes 1200.
●
600 dpi: This setting provides 600 x 600 dpi output with
Resolution Enhancement technology (REt) for improved text.
●
10,000 single-sided pages per month (maximum)
●
1,000 single-sided pages per month (average)
PCL 5e, PCL 6
HP postscript level 3 emulation
Memory specifications
Base memory
Upgrade memory expansion
Port availability
USB
Network
(networking-equipped models only)
32 MB RAM
100-pin, 66 MHz minimum speed
Compatible with High-speed USB 2.0 specifications
RJ-45, Ethernet 10/100
268 Appendix C Printer specifications ENWW
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D Regulatory information
ENWW 269
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FCC compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If it is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
●
Reorient or relocate the receiving antenna.
●
Increase separation between equipment and receiver.
●
Connect equipment to an outlet on a circuit different from that to which the receiver is located.
●
Consult your dealer or an experienced radio/TV technician.
NOTE
Any changes or modifications to the printer that are not expressly approved by
Hewlett-Packard could void the user's authority to operate this equipment.
Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of
FCC rules.
270 Appendix D Regulatory information ENWW
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Declaration of Conformity statements
Declaration of Conformity
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name:
Manufacturer's Address:
Hewlett-Packard Company
11311 Chinden Boulevard,
Boise, Idaho 83714-1021, USA
declares that the product
Product Name:
Regulatory Model 3) :
HP LaserJet P2015 Series
BOISB-0602-00
Product Options:
Including: Q5931A — Optional 250-Sheet Input Tray
ALL
Toner Cartridges: Q7553A / Q7553X
conforms to the following Product Specifications:
Safety: IEC 60950-1:2001 / EN 60950-1:2001 +A11
IEC 60825-1:1993 +A1 +A2/EN 60825-1:1994 +A1 +A2 Class 1 Laser/LED Product)
GB4943-2001
EMC:
CISPR 22:1993 +A1 +A2/ EN 55022:1994 Class B 1)
EN 61000-3-2:2000
EN 61000-3-3:1995 / A1
EN 55024:1998 +A1 +A2
FCC Title 47 CFR, Part 15 Class B 2) / ICES-003, Issue 4
GB9254-1998, GB17625.1-2003
Supplementary Information:
The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-marking accordingly.
1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2) This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
3) For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the product number(s).
Boise, Idaho 83714, USA
September 1, 2006
For Regulatory Topics ONLY, contact:
Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-41 Joseph Street, Blackburn, Victoria 3130, Australia
European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards
Europe, Herrenberger Straße 140, Böblingen, D-71034, Germany, (FAX: +49-7031-14-3143)
USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015,
USA, (Phone: 208-396-6000)
ENWW Declaration of Conformity statements 271
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Regulatory statements
Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The printer is certified as a "Class 1" laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance
Standard according to the Radiation Control for Health and Safety Act of 1968.
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.
WARNING!
Using controls, making adjustments, or performing procedures other than those specified in this user guide could result in exposure to hazardous radiation.
Canadian DOC regulations
Complies with Canadian EMC Class B requirements.
« Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques (CEM). »
Korean EMI statement
272 Appendix D Regulatory information ENWW
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Laser statement for Finland
LASERTURVALLISUUS
LUOKAN 1 LASERLAITE
KLASS 1 LASER APPARAT
HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet P2015x,
HP LaserJet P2015dn -laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.
Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.
Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1994) mukaisesti.
VAROITUS!
Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.
VARNING!
Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.
HUOLTO
HP LaserJet P2015, HP LaserJet P2015d, HP LaserJet P2015n, HP LaserJet P2015x,
HP LaserJet P2015dn -kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita.
Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.
VARO!
Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.
VARNING!
Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.
Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:
Aallonpituus 785-800 nm
Teho 5 mW
Luokan 3B laser
ENWW Regulatory statements 273
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274 Appendix D Regulatory information ENWW
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E Warranty and licensing
ENWW 275
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Hewlett-Packard limited warranty statement
HP PRODUCT
HP LaserJet P2015 Series printers
DURATION OF LIMITED WARRANTY
One year from date of purchase
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date of purchase, for the period specified above. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective. Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the period specified above, due to defects in material and workmanship when properly installed and used. If HP receives notice of such defects during the warranty period, HP will replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration,
(b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modification or misuse,
(d) operation outside of the published environmental specifications for the product, or (e) improper site preparation or maintenance.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product and where HP has marketed this product. The level of warranty service you receive may vary according to local standards. HP will not alter form, fit or function of the product to make it operate in a country/region for which it was never intended to function for legal or regulatory reasons. TO THE EXTENT ALLOWED BY LOCAL LAW,
THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY OR CONDITION, WHETHER
WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED
WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR
A PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights and you might also have other rights that vary from country/region to country/region, state to state, or province to province.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY
STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
276 Appendix E Warranty and licensing ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Hewlett-Packard software license agreement
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE HP SOFTWARE LICENSE TERMS
SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR ACCEPTANCE OF THESE
LICENSE TERMS.
HP SOFTWARE LICENSE TERMS
The following License Terms govern your use of the accompanying Software unless you have a separate signed agreement with Hewlett-Packard.
License Grant. Hewlett-Packard grants you a license to use one copy of the Software. "Use" means storing, loading, installing, executing, or displaying the Software. You may not modify the Software or disable any licensing or control features of the Software. If the Software is licensed for "concurrent use," you may not allow more than the maximum number of authorized users to Use the Software concurrently.
Ownership. The Software is owned and copyrighted by Hewlett-Packard or its third-party suppliers.
Your license confers no title to, or ownership in, the Software and is not a sale of any rights in the
Software. Hewlett-Packard's third-party suppliers may protect their rights in the event of any violation of these License Terms.
Copies and Adaptations. You may only make copies or adaptations of the Software for archival purposes or when copying or adaptation is an essential step in the authorized Use of the Software.
You must reproduce all copyright notices in the original Software on all copies or adaptations. You may not copy the Software onto any public network.
No Disassembly or Decryption. You may not disassemble or decompile the Software unless HP's prior written consent is obtained. In some jurisdictions, HP's consent may not be required for limited disassembly or decompilation. Upon request, you will provide HP with reasonably detailed information regarding any disassembly or decompilation. You may not decrypt the Software unless decryption is a necessary part of the operation of the Software.
Transfer. Your license will automatically terminate upon any transfer of the Software. Upon transfer, you must deliver the Software, including any copies and related documentation, to the transferee.
The transferee must accept these License Terms as a condition to the transfer.
Termination. HP may terminate your license upon notice for failure to comply with any of these
License Terms. Upon termination, you must immediately destroy the Software, together with all copies, adaptations, and merged portions in any form.
Export Requirements. You may not export or re-export the Software or any copy or adaptation in violation of any applicable laws or regulations.
U.S. Government Restricted Rights. The Software and any accompanying documentation have been developed entirely at private expense. They are delivered and licensed as "commercial computer software" as defined in DFARS 252.227-7013 (Oct 1988), DFARS 252.211-7015
(May 1991), or DFARS 252.227-7014 (Jun 1995), as a "commercial item" as defined in FAR 2.101(a)
(Jun 1987), or as "Restricted computer software" as defined in FAR 52.227-19 (Jun 1987) (or any equivalent agency regulation or contract clause), whichever is applicable. You have only those rights provided for such Software and any accompanying documentation by the applicable DFARs or FAR clause or the HP standard software agreement for the product involved.
ENWW Hewlett-Packard software license agreement 277
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Limited warranty for print cartridge
NOTE
The following warranty applies to the print cartridge that came with this printer.
This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or tampered with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the published environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and the print samples) or contact HP customer support. At HP's option,
HP will either replace products that prove to be defective or refund your purchase price. TO THE
EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER
WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE. TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS
SUPPLIERS BE LIABLE FOR DIRECT, SPECIAL INCIDENTAL, CONSEQUENTIAL (INCLUDING
LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE. THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE
EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS
PRODUCT TO YOU.
278 Appendix E Warranty and licensing ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Index
Symbols/Numerics
10/100 networking and wireless
A
accessory error secondary
automatic two-sided path door,
automatic two-sided printing
B
button, print-cartridge-door 4
C
card stock
cartridges
Cassette assembly, part
checks
half-self-test 173 heating element 173
cleaning high-voltage connection
configuration
Connections
consumables
control panel
covers
D
default settings, restoring 177, 178
Device Settings tab,
DIMM
Documentation tab
door
print cartridge 4 straight-through output 4
drum
duplex-drive assembly, part
duplex-drive gears, removing 104
duplex-drive PCA, removing 101
E
ECU
electrostatic discharge (ESD) 84
embedded Web server
Configuration page 36 device status 36 event log 36
ENWW Index 279
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
Settings tab 36 supplies status 36
envelopes
environmental
ESD (electrostatic discharge) 84
EWS. See embedded Web server
F
fan
fatal error secondary
formatter
fuser
fuser assembly, part numbers 214
G
gear assembly, part numbers 220
graphics
H
half-self-test functional check 173
heavy media, guidelines for
high-voltage power supply,
HP ToolboxFX
I
image quality, troubleshooting
image-formation system
information pages
Information tab (embedded Web
input tray
interlock assembly, removing 118
J
jams
L
labels
laser/scanner
letterhead
life expectancy, print cartridge 253
lights accessory error secondary
fatal error secondary
loading media
M
main drive assembly, part
main gear assembly,
media
optimizing print quality for
types that may damage the
memory
memory-tag-reader assembly,
280 Index ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943 missing
N
Network Settings tab,
Networking tab (embedded Web
O
operating environment
operations
pickup/feed/delivery system 77
optimizing print quality for media
ordering
output bin
output path, straight-through 14
output quality, HP ToolboxFX
P
paper
paper input trays
part numbers
top output bin gear parts
phone numbers, ordering
photosensitive drum
rotation functional checks 173
pickup/feed/delivery system 70, 77
postscript level 3 emulation driver,
power
power receptacle 4 power switch 4
preprinted forms
print cartridge
HP policy on 253 life expectancy 253
status, viewing with
storing 253 using HP cartridges 253
print cartridges
print quality
loose toner 157 misformed characters 157
vertical repetitive defects 157
print-cartridge door, removing 134
printer
printer information pages
printing
product
Q
quality
quality, troubleshooting
R
recycling
ENWW Index
281
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943 registration assembly,
regulatory statements
declaration of conformity
laser statement for Finland 273
repair
repetitive defects,
replacing
restoring default settings 177, 178
rollers
S
saving toner. See EconoMode
sensors, media detection 77, 184
separation pad
service and support
settings
Settings tab (embedded Web
settings, restoring default 177, 178
software
software license
solenoids, removing
solving
loose toner 157 misformed characters 157
printed page differs from
vertical repetitive defects 157
specifications
status
alerts, HP ToolboxFX 29 viewing with HP ToolboxFX 29
status lights accessory error secondary
fatal error secondary
straight-through output door 4
straight-through output path 14
supplies
status, viewing with
T
telephone numbers, ordering
tests
half-self functional check 173 heating element 173
text
toner
ToolboxFX. See HP ToolboxFX
top output bin gear assembly, part
282 Index ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943 transparencies
tray 1
tray 2
tray 2 pickup solenoid,
trays
troubleshooting accessory error secondary
fatal error secondary
half self-test 173 heating element 173 image formation 173
types, media
U
USB port
W
warranty
Web server, embedded. See embedded Web server
ENWW Index 283
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
284 Index ENWW
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
For more information on the LaserJet P2015 Visit www.PrinterSupplies.com 800-551-1943
© 2006 Hewlett-Packard Development Company, L.P.
www.hp.com
*CB366-90905*
*CB366-90905*
CB366-90905
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