Motorola Mobility IHDT56NG1 PortableMulti-Band CDMA/ LTE Transceiver User Manual

Personalize

add your personal touch

Shortcuts

To add app shortcuts to the home screen, touch

Apps , touch and hold an app, then drag it to a spot on a home screen page.

Widgets

Add widgets

Fill your home screen with widgets—make it yours.

Touch Apps > Widgets , touch and hold a widget, then drag it to a spot on a home screen page.

Tip: To change a shortcut in the favorites tray at the bottom of the home screen, touch and hold a shortcut, then drag it in or out of the favorites tray.

To create a folder of shortcuts on your home screen, touch and hold a shortcut, then drag it on top of another shortcut. To add more shortcuts, drag them onto the folder. To name the folder, touch it and enter a name at the bottom.

Set up widgets

You can customize some widgets. Touch a widget to open it, then touch Menu .

Your home screen may already have these widgets:

Ringtones

• Favorite People see “

Favorites

: Quickly call, text, or email your

” on page 23.

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> Settings > Sound > Phone ringtone or Default notification .

• Calendar : Sync your calendars and review upcoming events at a glance with the scrollable calendar widget.

To add calendar events, see “

Calendar

” on page 47.

• To make your smartphone ring and vibrate, touch

Apps > Settings > Sound > Vibrate and ring .

• My music : Set this widget to an artist, album, song, playlist, genre, or just touch Menu >

There’s more about “

Music

Shuffle all

” on page 36.

.

• To silence your smartphone and make it vibrate for incoming calls, touch the down volume key one or more times until the smartphone vibrates and you see

in the status bar.

• Weather : See weather reports for your current location, and for any other locations you specify.

• To set a personal ringtone for a contact, touch

Apps > People > contact > Menu > Set ringtone .

Personalize 39

Wallpaper

To apply a new wallpaper, touch and hold an empty spot on your home screen, then choose a wallpaper image from Gallery , Live wallpapers , or Wallpapers .

• To set the font size for menus and settings, touch

Apps > Settings > Display > Font size .

Tip: To improve battery life, reduce your display brightness. A brighter screen uses more battery power.

Tip: To improve battery life, use standard wallpapers with darker colors. Live wallpapers and wallpapers with bright colors use more battery power.

Find it: Apps > Settings > Date & time

Sounds

• To set volume for media, ringtones, notifications, and

Language & region

alarms, touch Apps > Settings > Sound

Set your menu language and region:

> Volumes .

Find it: Apps > Settings > Language & input

• To play dial pad tones, touch Apps > Settings

> Locale

> Sound > Dial pad touch tones .

• To play sounds for screen selections, touch Apps

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> Settings > Sound > Touch sounds .

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• To customize the sound settings for media and videos, touch Apps > Settings > Sound

> Speaker (internal) or Wired stereo devices (connected external speakers).

Date & time

Set date, time, time zone, and formats:

Display settings

• To set display brightness, touch Apps

> Settings > Display > Brightness .

• To set orientation, touch Apps > Settings

> Display > Auto-rotate screen .

4 0 Personalize

Location

where you are, where you’re going

Google Maps

TM

Find it: Apps > Maps

Maps

94

Select a m ap or navigation view.

Google Maps offers powerful, user-friendly mapping technology and local business information—including business locations, contact information, and driving directions.

For help, touch Menu > Help .

Tip: Want to know what’s in your immediate area? Try

Google Places™. Touch Apps > Maps , touch the

Maps view control in the upper-left, then touch Places to see listings for restaurants, cafes, bars, and more based on your current location.

Center the m ap on m y location.

Schaumburg

355

80

294

Chicago, IL

94

90

Search m aps.

Get

Directions

.

Find nearby

Places

.

Add infor m ation

Layers

.

See m ap options.

Google Maps Navigation Beta

TM

Google Maps Navigation Beta is a complete GPS navigation system with voice guidance that shows you the way.

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Find it: Apps > Maps > Maps > Navigation

Follow the prompts to speak or type your destination.

For more information, go to www.google.com/mobile/navigation.

Note: The map image you see may be a little different.

Google Latitude

TM

See where your friends and family are on Google Maps.

Plan to meet up, check that your parents got home safely, or just stay in touch.

Don’t worry, your location is not shared unless you agree to it. You need to join Google Latitude, and then invite

Location 4 1

your friends to view your location or accept their invitations.

To get started, touch Apps

Latitude . Then:

> Maps > Maps > Join

• To start Google Latitude, touch Apps > Maps

> Maps > Latitude .

• To add friends, touch FRIENDS LIST > .

• To remove friends, touch FRIENDS LIST , touch a friend in your list, then touch Remove this friend .

Wireless

lose the wires

Quick start: Wireless

Connect your smartphone to fast Wi-Fi networks or

Bluetooth™ devices.

To connect, touch Apps > Settings > Wi-Fi or

Bluetooth .

• To turn off Google Latitude, touch your Latitude name tag in map view, then touch Edit privacy settings

> Sign out of Latitude .

Wi-Fi

Network 1 Name

Connected

Network 2 Name

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Network security type

Network 3 Name

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ON

Turn W i-Fi power on & off.

Connect to this network.

Bluetooth ON

DROID RAZR HD

Not visible to other Bluetooth devices

AVAILABLE DEVICES TOUCH TO PAIR

Motorola Headset

SCAN ADD NETWORK

Connect to this device.

Turn Bluetooth power on & off.

SEARCH FOR DEVICES

4 2 Wireless

Wi-Fi networks

Turn Wi-Fi power on or off

Touch Apps > Settings , then touch the Wi-Fi power switch to turn it ON or OFF .

Tip: When you are in range and Wi-Fi power is on, you will automatically reconnect to available networks you’ve connected to before.

Wi-Fi hotspot

Note: To extend battery life, turn off Wi-Fi power when not in use.

You can make your smartphone a Wi-Fi hotspot to provide portable, convenient internet access to other

Wi-Fi enabled devices.

Wi-Fi search & connect

Caution: This application significantly impacts battery

When Wi-Fi is on , the Wi-Fi in range indicator appears in the status bar when a network is available.

Drag down the status bar and touch the Wi-Fi networks available notification to select and connect to a network.

life. You may want to run this application with the charger connected.

Note: You need to subscribe to Wi-Fi hotspot service to

Tip: To see your smartphone’s MAC address or other

Wi-Fi details, touch Menu > Advanced .

use this feature. Contact your service provider.

To search for a network when Wi-Fi is off :

1 Touch Apps > Settings > Wi-Fi .

2 Touch the Wi-Fi power switch to turn it ON and scan. Your smartphone lists the networks it finds within range.

To set up your smartphone as a Wi-Fi hotspot:

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> Settings > Tethering &

> Mobile Hotspot to turn on the hotspot.

2 Touch Mobile Hotspot settings > Configure Mobile

Hotspot to change hotspot security and configuration settings:

3 Touch a network to connect. If necessary, enter Network SSID , Security , and Password , and touch

Connect .

• Network SSID : Enter a unique name for your hotspot and touch Next .

When your smartphone is connected to the network, the Wi-Fi connected indicator appears in the status bar.

• Security : Select the type of security you want:

WEP , WPA , or WPA2 . Enter a unique password.

Other users can access your Wi-Fi hotspot only if they enter the correct password.

Wireless 4 3

Note: Keep it secure. To protect your smartphone and hotspot from unauthorized access, it is

Connect new Bluetooth devices

Note: This feature requires an optional accessory.

strongly recommended that you set up hotspot

Security ( WPA2 is the most secure), including password.

• Broadcast Channel : Select a channel that minimizes potential interference. You may need to try different channels after your hotspot is active for a time.

To connect with a new Bluetooth headset or other device, you need to pair with it. You only need to do this once for each device—to connect again, just turn on the device.

1 Make sure the Bluetooth device you are pairing with is in discoverable mode.

3 Touch Save when the settings are complete.

Note: Refer to the guide that came with the

Bluetooth device for details.

When your Wi-Fi hotspot is active, other Wi-Fi enabled devices can connect by entering your hotspot’s SSID , selecting a

Password .

Security type, and entering the correct

2 Touch Apps > Settings > Bluetooth .

3 Touch the Bluetooth power switch to turn it ON and

2012.05.29 scan. If Bluetooth power is already on, touch SEARCH

FOR DEVICES .

Wi-Fi modes

4 Touch a device to connect.

For those who like to get a bit more technical, your smartphone supports the following Wi-Fi modes:

802.11 b, g, n.

5 If necessary, touch OK , or enter the device passkey

(like 0000 ) to connect to the device. When the device is connected, the Bluetooth connected indicator appears in the status bar.

Bluetooth

TM

handsfree devices

Turn Bluetooth power on or off

Touch Apps > Settings , then touch the Bluetooth power switch to turn it ON or OFF .

Note: Using a mobile device or accessory while driving may cause distraction and may be illegal. Always obey the laws and drive safely.

Reconnect devices

Note: To extend battery life, turn off Bluetooth power when not in use.

To automatically reconnect your smartphone with a paired device, simply turn on the device.

44 Wireless

To manually reconnect your smartphone with a paired device, touch the device name in the AVAILABLE

DEVICES list.

To activate Android Beam, touch Apps > Settings

> More > Android Beam , then touch the power switch to turn it ON .

Disconnect devices

To automatically disconnect your smartphone from a paired device, simply turn off the device.

To manually disconnect your smartphone from a paired device, touch the device name in the devices list, then touch OK .

Share with Android Beam

Use Android Beam to share content on your phone with another NFC-enabled phone or tablet.

Note: The other device must support NFC too.

1 Open the screen that contains what you want to share—map page, browser page, photo, whatever.

Change device name

2 Touch the back of your phone to the back of the other

Touch Apps > Settings > Bluetooth , turn Bluetooth device.

power on, then touch Menu > Rename phone . Enter a name and touch OK .

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3

When the devices connect, you’ll see on your phone.

Touch to Beam

NFC

Receive with NFC

Near Field Communication technology lets you instantly share content (like web links, contacts, and photos), information, and more, by touching the back of your phone to another

NFC-enabled device.

Receive web links, e-coupons, brochures, maps and more from an NFC tag. Look for the NFC logo on posters, signs, store displays and other areas. Just touch the back of your phone to the logo to receive its tag information.

Activate NFC & Android Beam

To activate NFC on your phone, touch Apps

> Settings > More > NFC . Make sure the checkbox is checked.

Bluetooth & Wi-Fi one-touch setup

Just touch your phone to an NFC-enabled Bluetooth device or Wi-Fi access point to automatically pair or connect with the device.

Wireless 4 5

Mobile payment

You can use Google™ Wallet or another secure payment app to pay for your purchase (where available).

Look for the NFC logo to confirm that you can make a mobile payment. Touch the back your phone to the payment device to pay for your purchase.

Print a document or file

To print something from the Email , Quickoffice , or Gallery apps, open it and touch Menu > Print or > Print .

Add a printer

Open the document or file you want to print, then touch

Menu > Print > Find printers (home) or select an advanced search option (work).

Security

Mobile payments, wireless connections, and content sharing all demand security:

• Range: NFC only works over a short range (about

4 cm/1.5 inches), so it's unlikely you’ll connect by mistake—if you did, you would still have to accept the connection to send or receive information.

• Encryption: Your phone uses the latest security, encryption, and authentication features to protect

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FCC DRAFT your personal information for mobile payments and content sharing.

MOTOPRINT

Print email, documents, pictures, and contacts directly to shared printers on a Wi-Fi network—no printer drivers necessary. MOTOPRINT automatically discovers networked printers for you. You can even save your favorite printers and geo-tag their location for future use.

4 6 Wireless

Tools

stay on top of things

Manage calendar events

To edit an event, touch and hold it, then touch Edit event .

When you’re done, touch Save .

To delete an event, touch and hold it, then touch Delete event .

Calendar

Managing your schedule has never been easier. The calendar automatically shows calendar events from your web-based Google™ account, and syncs events that you enter from your smartphone or web browser.

Find it: Apps > Calendar

To go to today, touch .

Tasks

Find it: Apps > Tasks

You can view your calendar in different ways: Touch the date, then touch Day , Week , Month , or Agenda . When you highlight an event, more details appear.

To add a task, touch .

Touch All tasks to view your tasks by due date, priority,

Tip: To add a calendar widget to your home screen, touch Apps > Widgets , touch and hold Calendar , then and more.

Tip: To add a tasks widget to drag it to a spot on the home screen.

your home screen, touch

Add calendar events

From any view, touch Menu > New event . Enter the event start time and other details. You can even set a

Apps > Widgets , touch and hold Task , then drag it to a spot on a home screen page.

reminder so you don’t forget about the event. (When you set the reminder time to 0 minutes , it plays at the event start time.)

All tasks

All tasks

Overdue

Due: : Sat, May 26, 2012

Due today

Un t a

Starred

By priority

Tip: Reminders will play only if you’ve selected a notification ringtone (see “

Ringtones

” on page 39).

When you finish entering event details, touch Save .

Tools 4 7

Calculator

Find it: Apps > Calculator

To switch between basic and advanced functions, touch

Menu > Advanced panel or Basic panel . To clear history, touch Menu > Clear history .

Alarm clock

Find it: Apps > Alarm & Timer

To turn on an alarm, touch the check box.

ALARMS

When an alarm sounds, select Dismiss to turn it off or touch the screen to snooze for five minutes.

To add an alarm, touch , then enter alarm details.

To enable or disable an alarm, touch the check box.

Add alarm

7:00 AM

Every day

8:30 AM

Mon, Tue, Wed, Thu, Fri

9:00 AM

TIMER

Accessibility

See, hear, speak, feel, and use. Accessibility features are there for everyone, helping to make things easier.

Note: For general information, accessories, and more, visit www.motorola.com/accessibility

Voice recognition

Use your voice—just touch and speak.

• Dialing and commands: Touch Apps > Voice

Commands . To dial, say “ Call ” and then a contact name or phone number. Or, say a command from the list shown, like “ Send Message ” or “ Go To ”.

• Search: Touch and hold Search , then say what

2012.05.29 you want to search for, like “Motorola accessories”.

• Text entry: Touch a text entry field to open the touchscreen keypad. Touch , then say what you want to type.

Tip: Speak naturally, but clearly. Use the microphone in a similar way to a speakerphone, so no need to shout or hold the smartphone close to your mouth.

To change your voice settings, see “

Voice settings

” on page 49.

4 8 Tools

TalkBack (voice readouts) Voice settings

Your navigation and selections, read out loud.

Personalize your voice settings:

To turn on TalkBack voice readouts, touch Apps

> Settings > Accessibility > TalkBack , then touch the power switch to turn it ON .

• Voice search: Touch Apps > Settings

> Language & input > Voice Search . From here, you can set options like language, personalized voice recognition, and censorship.

To use TalkBack voice readouts:

• Menus and screens: In menus and screens, touch an item to select or open it. The item is read out loud, or your action is described.

• Voice typing: Touch Apps > Settings

> Language & input > Language & input , then touch next to Google voice typing . From here, you can select input language and block offensive words.

• Dialer & text entry: As you type, each number or letter is read out loud.

Tip: Navigate through your apps and menus to hear how

TalkBack voice readouts work on your smartphone.

To change TalkBack settings, touch Apps

> Settings > Accessibility > TalkBack > SETTINGS .

• Text-to-speech: Touch Apps > Settings

> Language & input > Text-to-speech output . From here, you can set speed options and listen to a

2012.05.29 spoken text example.

Volume & vibrate

Caller ID

Choose volume and vibrate settings that work for you.

Touch Apps > Settings > Sound :

When you want to hear who’s calling:

• Volume: Touch Volumes and use the sliders.

• Read out loud: Have your caller announced—touch

Phone > Menu > Settings > Caller ID Readout .

• Vibrate: Touch Vibrate and ring to feel your smartphone ring.

• Ringtones: Assign a unique ringtone to a contact—touch People , touch a contact, then touch Menu > Set ringtone .

Zoom

Get a closer look. To zoom in, touch the screen with two fingers and then slide them apart. To zoom out, slide your fingers together.

Tools 4 9

Display brightness Hearing aids

Set a brightness level that works for you. Touch Apps

> Settings > Display > Adjust brightness level . Make sure that Automatic brightness is unchecked so you can set your own level.

To help get a clear sound when using a hearing aid or cochlear implant, your phone may have been rated for use with hearing aids. If your phone’s box has “Rated for

Hearing Aids” printed on it, then please read the following guidance.

Touchscreen & keys

Note: Ratings are not a guarantee of compatibility. See

All these touch features are great, and sometimes it’s nice to hear or feel your touches too. Touch Apps

> Settings > Sound :

“Hearing Aid Compatibility with Mobile Phones” in your legal and safety information. You may also want to consult your hearing health professional, who should be

• Touchscreen: To hear screen touches (click), select able to help you get the best results.

Touch sounds .

• Settings: Touch Phone > Menu > Settings > HAC

• Keys: touch .

To feel key touches (vibrate), select

(click), select Screen lock sound .

Vibrate on

• Screen lock: To hear when you lock/unlock the screen

Mode Settings to turn hearing aid compatibility mode on or off. HAC mode optimizes your phone for use with a hearing aid.

• Call volume: During a call, press the side volume keys to set a call volume that works for you.

Messages

From a simple text message to IM, email, and more.

Create, send, and receive them all on your smartphone.

And to make text entry even easier, you can use features like auto-correct, auto-punctuate, and auto-capitalization—touch Apps > Settings

> Language & input , then touch next to Motorola input .

Of course if you don’t want to type at all, then use your voice—touch on the touchscreen keypad.

50 Tools

• Position: During a call, hold the phone to your ear as normal, and then rotate/move it to get the best position for speaking and listening.

TTY

You can use your phone in TTY mode with standard teletype machines. Touch Phone > Menu >

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> TTY mode and select the mode you need:

• TTY Full : Type and read text on your TTY device.

• TTY HCO : Hearing-Carry-Over—type text on your TTY device and listen to voice replies on your smartphone’s speaker.

• TTY VCO : Voice-Carry-Over—speak into your smartphone and read text replies on your TTY device.

Note: You’ll need a cable/adapter to connect your TTY device to the headset jack on your smartphone.

Refer to your TTY device guide for mode and usage information.

Apps

Want more? No problem. Google Play™ Store provides access to hundreds of thousands of apps, and many provide useful accessibility features.

Find it: Apps > Play Store

Select a category or touch Search you want.

to find the app

Tip: Choose your apps carefully, from trusted sites, like

Play Store , as some may impact your smartphone’s performance.

Tools 51

Management

stay in control

Remove or erase a microSD card

Note: Do not remove a microSD card while your smartphone is using it or writing files on it.

Memory card & file management

Your photos, videos, and other files are automatically stored in your smartphone’s internal memory. You can set individual applications (camera, camcorder, etc.) to store files on a microSD memory card. To install a microSD card, go to “

Assemble & charge

” on page 3.

Before you remove or erase a microSD card you need to unmount it. Touch Apps > Settings > Storage

> Unmount SD card .

To erase a microSD card, touch Apps >

> Storage > Erase SD card .

Settings

Warning: All data on the microSD card will be deleted.

Tip: To move media from internal memory to a microSD card, touch Apps > Settings > Storage

> Manage internal storage .

USB connection

You can connect your smartphone to a computer with a

USB cable.

Download remote files

Use MotoCast to download documents and files from

Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. your computer to your smartphone.

Follow any prompts you see to complete the installation.

Find it: Apps > Files > Remote storages This may take a few minutes.

For more information about using MotoCast, see

“

MotoCast sync & transfer

” on page 31.

1 With the home screen showing, connect a Motorola micro USB data cable from your smartphone’s micro

Delete or share files on your smartphone

USB port to a USB port on your computer. Your smartphone should show in the status bar.

Find it: Apps > Files > Device storage or SD card

Note: Make sure to connect the smartphone to a high

Touch a file or folder to open, then touch and hold a file to Delete or Share .

power USB port. Typically, these are located directly on your computer.

2 Your smartphone and microSD memory card appear as two separate removable disks on your computer.

52 Management

Drag and drop files between your computer and the smartphone or microSD card folders. When you’re done, use “Safely Remove Hardware” before disconnecting the USB cable.

Note: You can’t use files on the microSD card while your smartphone is connected to the computer.

Note: Usage information is provided to help you manage your smartphone. This may not match the amounts charged by your service provider, as they’re not measured in the same way.

Find it: Apps > Settings > Data usage

Data usage

Manage accounts

To add email or other accounts on your smartphone, touch Apps > Settings > Accounts & sync > ADD

ACCOUNT .

Mobile data

Set mobile data limit

Data usage cycle May 26 - Jun 26

ON

Add an account by touching it. Enter your user name and password, then follow the prompts to set up the account.

To edit settings

an account, touch

.

account name > Account

4.0

GB limit

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1.5

GB warning

To delete an account, touch

> Remove account .

account name > Menu

May 26

Jun 19 26: about 38.65MB used

Measured by your phone. Your carrier’s data usage accounting may differ.

Jun 26

Note: You can’t delete the Google™ account you used or created when you set up your smartphone.

Browser 14.46MB

Email 7.28MB

Turn on/off m obile data usage.

Activate m obile data li m it.

Select data usage cycle.

Drag bars to set a data usage warning (orange) or li m it (red).

Drag the white bars to see data usage for the specified ti m e period.

Touch an app to see details

& restrict background data.

Data usage

You can track the amount of data uploaded and downloaded by your smartphone, and set a limit on your monthly data usage to avoid overage charges from your service provider.

The data usage app shows information and settings for data transferred over your service provider's mobile network.

Management 53

Tip: You can also track Wi-Fi and ethernet data usage in separate tabs, by touching Apps > Settings > Data usage usage .

> Menu > Show Wi-Fi usage or Show Ethernet

Set a data usage warning

Touch Apps > Settings > Data usage , then drag the right side of the orange bar up/down to set the data warning level. You'll receive a notification when your data usage reaches the specified level.

Set a data usage limit

Touch Apps > Settings > Data usage > Set mobile data limit , then drag the right side of the red bar up/down to set the data usage limit.

When you reach your data usage limit, mobile data is features won't work correctly. You'll receive a notification when mobile data is turned off.

Restrict background data usage by app

Some apps transfer data in the background, when you're not using them. You can restrict background data usage for individual apps to help reduce your overall data usage.

Touch Apps > Settings > Data usage , and scroll down to see which apps are transferring data over the mobile network. Touch an app, then touch Restrict background data .

5 4 Management

Restrict all background data

You can restrict background data for all apps across all available networks (mobile, Wi-Fi, and Ethernet).

Find it: Apps > Settings > Data usage > Menu

> Restrict background data .

Caution: Restricting all background data can cause some features to stop working altogether.

Wireless manager

Find it: Apps > Settings , then go to the WIRELESS

& NETWORKS section

Manage all your wireless connections: Wi-Fi,

Bluetooth™, mobile data, airplane mode, and mobile

Airplane mode

Use airplane mode to turn all your wireless connections off—useful when flying. Press and hold the Power key

> Airplane mode .

Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/or

Bluetooth back on, if permitted by your airline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode. Emergency calls to your region's emergency number can still be made.

Network

You should not need to change any network settings.

Contact your service provider for help.

Touch Apps > Settings > More...

> Mobile networks to see network settings options.

Security

help keep your smartphone safe

Quick start: Security

Find it: Apps > Settings > Security

Security

SCREEN SECURITY

Screen lock

Slide

Owner info

2012.05.29 while device is locked

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Allow Bluetooth bypass

Allow voice commands to be launched via Bluetooth multi-function button

Encrypt phone

Require a numeric PIN or password to decrypt your phone each time you power it on

Encrypt SD card

Protect the data on your memory card

SIM CARD LOCK

Set up SIM card lock

Select & set up a screen lock m ethod.

Enter text to appear on the lock screen.

Encrypt the data stored on your phone or m icroSD m e m ory card.

55

Screen lock

To unlock the phone, flick to the right and look at the front camera lens.

You can make the touchscreen lock when it goes to sleep. Touch Apps > Settings > Security > Screen lock , then select the lock type:

• None : Turn off the screen lock.

• Slide : Flick to the right to unlock.

Note: This feature is less secure than a pattern, PIN, or password.

Pattern

To set the lock pattern, touch

Apps > Settings

> Security > Screen lock

> Pattern .

Draw an unlock pattern

• Face Unlock : Look at your smartphone to unlock it.

• Pattern : Draw a pattern to unlock.

Follow the instructions to draw your lock pattern.

• PIN : Enter digits to unlock.

• Password : Enter letters, digits, or symbols to unlock.

When prompted, draw the pattern to unlock the smartphone.

Note: You can make emergency calls on a locked smartphone (see “

Emergency calls

” on page 19). A locked smartphone still rings, to answer .

but you need to unlock it

PIN

To set a PIN, touch Apps >

> Screen lock > PIN .

Face unlock

Settings > Security

Enter a numeric PIN, then confirm it.

Use face recognition to unlock your smartphone.

When prompted, enter the PIN to unlock the smartphone.

To get started, touch Apps > Settings > Security

> Screen lock > Face Unlock > Set it up .

Password

To set the password, touch Apps > Settings

> Security > Screen lock > Password .

Follow the prompts and look at the front camera lens.

When face capture is complete, choose a pattern or PIN

(for backup and to change the lock setting).

Enter a password (up to eight characters), then confirm it.

56

When prompted, enter the password to unlock the smartphone.

Personalize your lock screen

To change your timeout, touch Apps > Settings

> Display > Sleep . If you don’t touch the screen or press any keys for the amount of time you select, the screen locks automatically.

Lock & unlock

To lock your smartphone screen, do any one of these:

• Press the Power key.

• Let the screen time out (don’t press anything).

• Switch off the power.

to wake the touchscreen display, then perform the unlock procedure required by the lock screen (slide, face unlock, pattern, PIN, or password).

Can’t unlock your smartphone?

Face unlock: If your smartphone doesn’t recognize your face, you’ll be prompted to enter your backup pattern or

PIN code to unlock it.

Pattern, PIN, or password: If you forget your pattern,

PIN, or password, contact your service provider.

SIM Lock

Caution: If you enter an incorrect PIN code three times, your phone locks your SIM card and asks for your PIN unlock code. Contact your service provider for your PIN unlock code.

To set a SIM card PIN that you must enter when you turn on your phone:

Find it: Apps > Settings > Security > Set up SIM card lock > Lock SIM card

To set your SIM PIN, enter a 4-digit code. To change your code, choose Change SIM PIN .

Encrypt Your Phone

Caution: If you forget your encryption code, you cannot recover the data stored on your phone or microSD memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process.

Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen.

To encrypt your phone and require a PIN or password whenever you turn on your phone:

Find it: Apps > Settings > Security > Encrypt phone

57

Restore your phone

If you reset or replace your phone, just log into your

Google™ account to restore the contacts, events, and other details you synced with the account. To choose what syncs with the account, touch Apps

> Settings > Accounts & sync , touch your Google account, and check things to sync. Please note that text messages, call logs, and items stored on your phone will not be restored. To restore your Google Play™ Store apps, see “

Manage & restore apps

” on page 15.

Reset

To reset your smartphone to factory settings and erase all the data on your smartphone, touch Apps

> Settings > Privacy > Factory data reset > Reset phone .

Warning: All data on your smartphone will be deleted.

(Nothing on the microSD memory card is deleted.)

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your smartphone stops responding to touches and key presses, try a forced reboot—press and hold both the Power key and the down volume key for up to 10 seconds.

Service & Repairs

If you have questions or need assistance, we're here to help.

Go to www.motorola.com/repair (United States) or also contact the Motorola Customer Support Center at

1-800-734-5870 (United States), 1-888-390-6456 (TDD

United States for hearing impaired), or 1-800-461-4575

(Canada).

58

Safety, Regulatory & Legal

Battery Use & Safety

Battery Use & Safety The following battery use and safety information applies to all Motorola mobile devices. If your mobile device uses a non-removable main battery (as stated in your product information), details related to handling and replacing your battery should be disregarded—the battery should only be replaced by a Motorola-approved service facility, and any attempt to remove or replace your battery may damage the product.

Important: Handle and store batteries properly to avoid injury or damage.

Most battery safety issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery.

• Don’t use tools, sharp objects, or excessive force to insert or remove the battery

Important: Motorola recommends you always use Motorola-branded batteries and chargers for quality assurance and safeguards.

Motorola’s warranty does not cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram.

If you see a message on your display such as Invalid Battery or

Unable to Charge , take the following steps:

• Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;

• If there is no hologram, the battery is not a Motorola battery;

• If there is a hologram, replace the battery and try charging it again;

• If the message remains, contact a Motorola authorized service center.

Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard.

Proper and safe battery disposal and recycling: Proper battery disposal is not only important for safety, it benefits the environment. You can recycle your used batteries in many retail or service provider locations. Additional information on proper disposal and recycling as this can damage the battery.

• Don’t let the mobile device or battery come in contact with liquids.* get into the mobile device’s circuits, leading to corrosion.

• Don’t allow the battery to touch metal objects.

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FCC DRAFT in prolonged contact with the battery contact points, the battery could become very hot.

• Don’t place your mobile device or battery near a heat source.* High temperatures can be found at www.motorola.com/recycling

Disposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries.

Warning: Never dispose of batteries in a fire because they may explode.

can cause the battery to swell, leak, or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source , such as a hair

Battery Charging

DOs dryer or microwave oven.

Battery Charging Notes for charging your product’s battery:

• During charging, keep your battery and charger near room temperature for efficient

032375o

• Do avoid leaving your mobile device in your car in high temperatures.*

• Do avoid dropping the mobile device or battery.* Dropping these items, especially battery charging.

• New batteries are not fully charged.

on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device or battery

• New batteries or batteries stored for a long time may take more time to charge.

• Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.

has been damaged in any of the ways listed here.

* Note: Always make sure that any battery, connector and compartment covers are closed

Third Party Accessories

and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your mobile device can resist damage from these

Use of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s conditions.

performance. In some circumstances, third party accessories can be dangerous and may void

Safety, Regulatory & Legal 59

your mobile device’s warranty. For a list of Motorola accessories, visit

Caution About High Volume Usage

www.motorola.com/products

Driving Precautions

Warning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing

Responsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory for a call or other application while driving may could be affected. To protect your hearing:

• Limit the amount of time you use headsets or headphones at high volume.

cause distraction, and may be prohibited or restricted in certain areas—always obey the laws and regulations on the use of these products.

• Avoid turning up the volume to block out noisy surroundings.

• Turn the volume down if you can’t hear people speaking near you.

While driving, NEVER:

• Type, read, enter or review texts, emails, or any other written data.

If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through

• Surf the web.

• Input navigation information.

your headset or headphones and have your hearing checked.

For more information about hearing, see our website at

• Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

• Keep your eyes on the road.

• Use a handsfree device if available or required by law in your area.

• Enter destination information into a navigation device before driving.

• Use voice activated features (such as voice dial) and speaking features (such as audible

• directions), if available.

vehicle.

• End your call or other task if you cannot concentrate on driving.

direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only).

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.

Children

Keep your mobile device and its accessories away from small children.

These

Remember to follow the “Smart Practices While Driving” at www.motorola.com/callsmart (in English only).

Seizures, Blackouts & Eyestrain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.

Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects.

Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.

If you or someone in your family has experienced seizures or blackouts, please consult with your physician before using an application that produces flashing-light effects on your mobile device.

products are not toys and may be hazardous to small children. For example:

• A choking hazard may exist for small, detachable parts.

• Improper use could result in loud sounds, possibly causing hearing injury.

• Improperly handled batteries could overheat and cause a burn.

Supervise access for older children.

Similar to a computer, if an older child does use your mobile device, you may want to monitor their access to help prevent:

• Exposure to inappropriate apps or content.

• Improper use of apps or content.

• Loss of data.

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.

60 Safety, Regulatory & Legal

Operational Warnings

Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Areas

Potentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.

When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries, unless it is a radio product type especially qualified for use in such areas and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire.

Symbol Definition

For indoor use only.

Radio Frequency (RF) Energy

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol

032374o

032376o

032375o

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your call controls the power level at which your mobile device transmits.

Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.

Definition

Important safety information follows.

Do not dispose of your battery or mobile device in a fire.

Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information.

RF Energy Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to RF energy does not exceed the guidelines set forth in the relevant standards, always follow these

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FCC DRAFT landline phone.

• If you wear the mobile device on your body, always place the mobile device in a

Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If you do not use a body-worn accessory supplied or approved by Motorola, ensure that whatever product is used is free of any metal and that it positions the mobile device at least 2.5 cm (1 inch) away from the body.

• Using accessories not supplied or approved by Motorola may cause your mobile device to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved accessories, visit our website at: www.motorola.com.

Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information.

Do not use tools.

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.

Safety, Regulatory & Legal 61

62

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities.

In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.

Medical Devices

If you have a medical device, including an implantable medical device such as a pacemaker or defibrillator, consult your healthcare provider and the device manufacturer’s directions before using this mobile device.

Persons with implantable medical devices should observe the following precautions:

• ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.

• DO NOT carry the mobile device in the breast pocket.

• Use the ear opposite the implantable medical device to minimize the potential for interference.

• Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.

Specific Absorption Rate (FCC & IC)

During use, the actual SAR values for your device are usually well below the values stated.

This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body.

Additional information can be found at www.motorola.com/rfhealth.

European Union Directives Conformance

Statement

one of the following CE marks:

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0168

0168

[Only Indoor Use Allowed In France for Bluetooth and/or W i-Fi]

SAR (IEEE)

YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR

EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal

Communications Commission (FCC) and Industry Canada (IC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific

Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the FCC and IC guidelines for your device model are listed below:

Head SAR Wi-Fi

1.56 W/kg

• The essential requirements and other relevant provisions of Directive 1999/5/EC

• All other relevant EU Directives

For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band.

The following gives an example of a typical Product Approval Number:

0168

Product

Approval

Nu m ber

Body-worn SAR CDMA 1900

0.46 W/kg

Safety, Regulatory & Legal

You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to

R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the website.

FCC Notice to Users

Industry Canada Notice to Users

Industry Canada Notice This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference and (2)

This device must accept any interference, including interference that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with

Canadian ICES-003.

ID on the product label.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Software Notices

Software Copyright Notice Warning against unlocking the bootloader or altering a product's operating system software: Motorola strongly recommends against altering a product's operating system, which includes unlocking the bootloader, rooting a device or running any operating software other than the approved versions issued by Motorola and its partners. Such alterations may permanently damage your product, cause your product to be unsafe and/or cause your product to malfunction. In such cases, neither the product nor any damage resulting television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

FCC DRAFT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two therefrom will be covered by warranty.

Important FCC information: You must not make or enable any changes to the product that will impact its FCC grant of equipment authorization. The FCC grant is based on the product's emission, modulation, and transmission characteristics, including: power levels, operating frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to operate a transmitting product without a valid grant.

Location Services

See 47 CFR Sec. 15.19(a)(3).

Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47

CFR Sec. 15.21.

based functionality. Location sources can include GPS, AGPS and Wi-Fi.

Your mobile device can use Global Positioning System (GPS) signals for location-based

For products that support Wi-Fi 802.11a (as defined in product information): In the United

States, do not use your device outdoors while connected to an 802.11a Wi-Fi network. The applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal

FCC prohibits such outdoor use since frequencies 5.15-5.25 GHz can cause interference with

Mobile Satellite Services (MSS). Public Wi-Fi access points in this range are optimized for

Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device.

indoor use.

Your mobile device can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service provider's network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.

Safety, Regulatory & Legal 63

Your mobile device can also use Wi-Fi signals to determine your approximate location, using information from known and available Wi-Fi networks.

Your Location

Location-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with location technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.

Emergency Calls

Navigation

Privacy & Data Security

Privacy & Data Security Motorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information:

• Monitor access —Keep your mobile device with you and do not leave it where others may have unmonitored access. Use your device’s security and lock features, where available.

• Keep software up to date —If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible.

• Secure Personal Information —Your mobile device can store personal information in

When you make an emergency call, the cellular network may activate the AGPS technology in your mobile device to tell the emergency responders your approximate location.

AGPS has limitations and might not work in your area . Therefore:

• Always tell the emergency responder your location to the best of your ability; and

• Remain on the phone for as long as the emergency responder instructs you.

various locations including your SIM card, memory card, and phone memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device.

Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.com/support

• Online accounts —Some mobile devices provide a Motorola online account (such as

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FCC DRAFT

MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available).

• Applications and updates —Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your phone’s performance and/or have features.

When using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs.

access to private information including account details, call data, location details and network resources.

• Wireless —For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available) use network security. These precautions will help prevent unauthorized access to your device.

• Location-based information —Mobile devices enabled with location based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See

“Location Services” for more details.

• Other information your device may transmit —Your device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola.

If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at [email protected], or contact your service provider.

6 4 Safety, Regulatory & Legal

Use & Care

Use & Care To care for your Motorola mobile device, please observe the following: liquids

Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids.

drying

Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer, as this may damage the mobile device.

Recycling

Recycling

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved

Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.

extreme heat or cold

Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below

0°C (32°F) or above 45°C (113°F).

dust and dirt

Don’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.

cleaning solutions.

California Perchlorate Label

FCC DRAFT cleaning

To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other

Perchlorate Label Some mobile phones use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires

Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only).

There is no special handling required by consumers.

Hearing Aid Compatibility with Mobile

shock and vibration

Don’t drop your mobile device.

Phones

protection

To help protect your mobile device, always make sure that any battery, connector and compartment covers are closed and secure.

Hearing Aid Compatibility Some Motorola phones are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies.

When some mobile phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and phones also vary in the amount of interference they generate.

The wireless telephone industry has developed ratings for some of their mobile phones, to assist hearing device users in finding phones that may be compatible with their hearing

Troubleshooting 65

devices. Not all phones have been rated. Phones that are rated have the rating on their box or non-exclusive, royalty-free license to use that arises by operation of law in the sale of a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only the original equipment battery model.

a product.

This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about

Content Copyright

Content Copyright The unauthorized copying of copyrighted materials is contrary to the provisions of the

Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.

return or exchange policies, contact your service provider or phone retailer.

The ratings are not guarantees. Results will vary depending on the user’s hearing device and

Open Source Software Information

hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated phone successfully. Trying out the phone with your hearing device is the

OSS Information For instructions on how to obtain a copy of any source code being made publicly available by

Motorola related to software used in this Motorola mobile device, you may send your request best way to evaluate it for your personal needs.

M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.

device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones.

in writing to the address below. Please make sure that the request includes the model number and the software version number.

MOTOROLA MOBILITY, INC.

OSS Management

T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.)

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Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing

600 North US Hwy 45

Libertyville, IL 60048

USA

The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorola's use of open source.

Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large.

To view additional information regarding licenses, acknowledgments and required copyright

Software Copyright

notices for open source packages used in this Motorola mobile device, please press Menu Key > Settings > About phone > Legal information

> Open source licenses . In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications.

semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal,

Export Law Assurances

Export Law This product is controlled under the export regulations of the United States of America and

Canada. The Governments of the United States of America and Canada may restrict the exportation or re-exportation of this product to certain destinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and

International Trade.

66 Troubleshooting

Product Registration

Registration Online Product Registration: www.motorola.com/us/productregistration (in English only)

Product registration is an important step toward enjoying your new Motorola product.

Registering permits us to contact you for product or software updates and allows you to subscribe to updates on new products or special promotions. Registration is not required for warranty coverage.

Please retain your original dated sales receipt for your records. For warranty service of your

Motorola product you will need to provide a copy of your dated sales receipt to confirm warranty status.

Thank you for choosing a Motorola product.

Service & Repairs

description of the problem; (c) the name of your service provider, if applicable; (d) your address and telephone number. In the event the Product is not covered by the Motorola

Limited Warranty, Motorola will inform the consumer of the availability, price and other conditions applicable to the repair of the Product.

To obtain service or other information, please access and review the online

Customer Support section of Motorola's consumer website at www.motorola.com.

Motorola Mobility Inc. Limited Global

Warranty Mobile Phones

FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR

REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR

COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED

WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY If you have questions or need assistance, we're here to help.

Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of

SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.

customer care options. You can also contact the Motorola Customer Support Center at

1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).

How to Obtain Service or Other Information

This Limited Warranty extends only to the first consumer purchaser of the Product, and is not

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1. Please access and review the online Customer Support section of Motorola's consumer website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource, please contact the Warrantor listed at the Motorola website or the contact information for the corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help determine whether your Product requires service. You may be required to download, or otherwise obtain and accept software updates from Motorola or a Motorola Authorized

Repair Center. You are responsible for any applicable carrier service fees incurred while obtaining the required downloads. Complying with the warranty process, repair instructions and accepting such software updates is required in order to receive additional warranty support.

4. If the software update does not fix the problem, you will receive instructions on how to ship the Product to a Motorola Authorized Repair Center or other entity.

5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)

Who is Covered?

What Does this Limited Warranty Cover?

Motorola Mobility Inc. or its subsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc or its subsidiaries ("Motorola") warrant this Mobile Phone, and any in-box accessories which accompany such Mobile Phone ("Product") against defects in materials and workmanship, under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by the original end-user purchaser, or the period of time required by the laws of the country where the Product is purchased, whichever is longer ("Warranty Period").

Repairs made under this Limited Warranty are covered for the balance of the original

Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the original product will be covered only for the duration of the original Warranty Period.

This Limited Warranty is only available in the country where the Product was purchased.

Motorola may provide service outside the country of purchase, to the extent that it is possible and under the terms and conditions of the country of purchase.

This Limited Warranty applies only to new Products which are a) manufactured by or for

Motorola as identified by the "Motorola" trademark, trade name, or logo legally affixed to a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written

Troubleshooting 67

them; b) purchased by consumers from an authorized reseller or distributor of Motorola extent the damage was not caused by incorrectly securing the phone's protective elements or

Products; and c) accompanied by this written Limited Warranty.

subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the

Products for commercial rental purposes; or (iv) external causes or acts which are not the

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received within the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of

God, are excluded from coverage.

applicable Warranty Period, Motorola, at its sole option, unless otherwise required by applicable law, will either (1) repair, at no charge, the defect or damage using new, used or

(e) Unauthorized Service or Modification.

Defects or damage resulting from service, testing, adjustment, installation, maintenance, alteration, or modification in any way, reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the

Product with a replacement Product that is new or which has been reconditioned/refurbished including but not limited to tampering with or altering the software, by someone other than

Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the or otherwise remanufactured from new or used parts and is functionally equivalent to the original Product; or (3) refund the purchase price of any Products covered by the terms and foregoing, any Product which has had its bootloader unlocked, or whose operating system has been altered, including any failed attempts to unlock the bootloader or alter such conditions of this Limited Warranty.

Products, parts and supporting documentation provided to Motorola as part of the warranty operating system, is not covered by this warranty, regardless of whether such modifications are authorized, approved, or otherwise sanctioned by Motorola.

process, shall become the property of Motorola, and may not be returned. When a replacement or refund is given, the Product for which the replacement or refund is provided

(f) A product or part that has been modified in any manner without the written permission of Motorola.

Products that have been altered in any manner so as to prevent must be returned to Motorola and shall become the property of Motorola.

Exclusions (Products and Accessories)

Motorola from determining whether such Products are covered under the terms of this

Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to

This warranty does not apply to:

(a) Consumable parts , such as batteries or protective coatings designed to diminish over time unless failure has occurred due to a defect in materials or workmanship. As with all batteries, the maximum capacity of the battery will decrease with time and use; this is not a defect. Only defective batteries and batteries that leak are covered by this warranty.

(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other evidence of tampering. Do not open the Product or attempt to repair the Product yourself; such conduct may cause damage that is not covered by this warranty.

(g)

(h)

Normal wear and tear or otherwise due to the normal aging of the Product.

Defects, damages, or the failure of the Product due to any communication

(b) Cosmetic damage , including but not limited to scratches, dents, cracks or other cosmetic damage.

service or network you subscribe to or use with the Products.

(i) All software, including operating system software, third-party software,

(c) Damage caused by use with non-Motorola products.

Defects or damage that result from the use of non-Motorola branded or certified Products, accessories or other peripheral applications, and all other software of any kind.

Software distributed by Motorola is provided "AS-IS" and "AS AVAILABLE," "WITH ALL FAULTS" and without a warranty of any equipment, including without limitation housings, parts, or software, are excluded from coverage.

kind. The Limited Warranty does not apply to any non-Motorola product or any software, even if packaged or sold with the Motorola hardware, unless otherwise required by

(d) Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or other external causes ; including but not limited to: (i) improper usage or operation (e.g. applicable local law.

(j) Products that have been refurbished, reconditioned, or remanufactured , except for operating the Product outside their permitted or intended uses as defined by Motorola, including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start

Products repaired or replaced pursuant to the terms of this Limited Warranty.

If damage is outside the scope of warranty coverage, repair services may be available, but all

Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the

Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing costs associated with such out of warranty repair will be your responsibility.

clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or similar substances (except for Products sold as resistant to such substances, but only to the

68 Troubleshooting

What Other Limitations are There?

PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH

• TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE

REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER

THE ABILITY OR INABILITY TO USE THE PRODUCTS.

• SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF

WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR

IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON

THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF

SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND

AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,

DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE

LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU

INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS

LIMITED WARRANTY.

SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM

STATE OR JURISDICTION.

• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY

DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING,

• DATA BACKUP: ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS,

INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES,

WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A

PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN

MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE

REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA,

OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT

LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH

SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER

YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY

WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS

LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR,

OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE

RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER

REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION

SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.

• TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT

THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS

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LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION

WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE

APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE

CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,

CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR

WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE

RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY

PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY

UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY

INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT

INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE

THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE

DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.

• TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE

OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE

PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF

LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING

NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,

THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED

SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,

OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY

KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS

SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.

• WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A

INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;

LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR

PRODUCT'S OPERATING SYSTEM SOFTWARE: MOTOROLA STRONGLY

RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH

APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,

PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR

INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY

OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY

APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE

TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE

MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE

YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR

Troubleshooting 69

PRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY

DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.

• IMPORTANT FCC INFORMATION: YOU MUST NOT MAKE OR ENABLE ANY CHANGES

TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.

THE FCC GRANT IS BASED ON THE PRODUCT'S EMISSION, MODULATION, AND

TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING

FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES

(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE

PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE

FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A

TRANSMITTING PRODUCT WITHOUT A VALID GRANT.

Copyright & Trademarks

Motorola Mobility, Inc.

Consumer Advocacy Office

600 N US Hwy 45

Libertyville, IL 60048 www.motorola.com

Note: Do not ship your product to the above address. If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support

Center at:

1-800-734-5870 (United States)

1-888-390-6456 (TTY/TDD United States for hearing impaired)

1-800-461-4575 (Canada)

Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.

All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any

2012.05.29

FCC DRAFT

The images in this guide are examples only.

MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola

Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and its related companies.

Used under license. LTE is a trademark of ETSI. Google, the Google logo, Google Maps,

Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google

Goggles, Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar,

Android and Google Play are trademarks of Google, Inc. All other product or service names are the property of their respective owners.

© 2012 Motorola Mobility, Inc. All rights reserved.

Caution: Motorola does not take responsibility for changes/modification to the transceiver.

Product ID: DROID RAZR HD (Model XT926)

Manual Number: 68016987001-A

70 Troubleshooting