- Computers & electronics
- Print & Scan
- Laser/LED printers
- Samsung Electronics
- A3LSLM3015DW
- User manual
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Printing problems
Condition Possible cause
Before printing, the machine emits vapor near the output tray.
Using damp paper can cause vapor during printing.
Suggested solutions
This is not a problem. Just keep printing.
The machine does not print special-sized paper, such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences .
The printed billing paper is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click Paper tab, and set type to Thick .
5. Troubleshooting 201
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested Solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge.
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine.
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative.
The top half of the paper is printed lighter than the rest of the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled .
Toner specks • The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine.
• The paper path may need cleaning. Contact a service representative.
5. Troubleshooting 202
Printing quality problems
Dropouts
Condition
A a B b C
A a B b C
A a B b C
A a B b C
A a B b C
White Spots
Suggested Solutions
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thick .
If these steps do not correct the problem, contact a service representative.
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine.
• The paper path may need cleaning. Clean the inside of your machine.
If these steps do not correct the problem, contact a service representative.
Vertical lines If black vertical streaks appear on the page:
• The surface (drum part) of the toner cartridge inside the machine has probably been scratched. Remove the toner cartridge and install a new one.
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine. If these steps do not correct the problem, contact a service representative.
5. Troubleshooting 203
Printing quality problems
Condition
Black background
Toner smear
Suggested Solutions
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
• Remove the old toner cartridge and install a new one.
• Thoroughly redistribute the toner (see "Redistributing toner" on page 49).
• Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and install a new one.
Vertical repetitive defects If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one.
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
5. Troubleshooting 204
Printing quality problems
Condition Suggested Solutions
Background scatter
A
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
Or select Thick Envelope from the Printing Preferences window (see "Opening printing preferences" on page 40).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences .
Ensure the correct paper type is selected.
• If you are using a new toner cartridge, redistribute the toner first.
Toner particles are around bold characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled .
Ensure the correct paper type is selected.
Misformed characters • If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
5. Troubleshooting 205
Printing quality problems
Page skew
Condition Suggested Solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Wrinkles or creases • Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
5. Troubleshooting 206
Printing quality problems
Condition
Back of printouts are dirty
Suggested Solutions
• Check for leaking toner. Clean the inside of the machine.
Solid color or black pages
A
Loose toner
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
• The machine may require repairing. Contact a service representative.
• Clean the inside of the machine.
• Check the paper type and quality.
• Remove the toner cartridge and then, install a new one.
If the problem persists, the machine may require repair. Contact a service representative.
5. Troubleshooting 207
Curl
Printing quality problems
Condition
Character voids
A
Horizontal stripes
Suggested Solutions
Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the composition of transparencies, some character voids are normal.
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one.
If the problem persists, the machine may require repairing. Contact a service representative.
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin .
5. Troubleshooting 208
Printing quality problems
Condition Suggested Solutions
• An unknown image repetitively appears on a few sheets
• Loose toner
• Light print or contamination occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
"Altitude adjustment" on page 157).
5. Troubleshooting 209
Operating system problems
1
Common Windows problems
Condition
“File in Use” message appears during installation.
Suggested solutions
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages appear.
“Fail To Print”, “A printer timeout error occurred” message appear.
Close all other applications, reboot Windows and try printing again.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Samsung Printer Experience is not shown when you click more settings .
Machine information is not displayed when you click the device in the Devices and
Printers .
Check the Printer properties . Click the Ports tab.
( Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties )
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
5. Troubleshooting 210
Operating system problems
2
Common Mac problems
Condition Suggested solutions
The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page.
When printing a document in Mac with
Acrobat Reader 6.0 or higher, colors print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
5. Troubleshooting 211
Operating system problems
3
Common Linux problems
Condition Suggested solutions
When printing more than one copy, the second copy does not print.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
Unchecking the collate option in the Print Dialog does not work.
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
Printing always works with duplex.
Printer is not added through system's printing utility.
Paper size and orientation are disabled in the Print Dialog when opening text files.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/ bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
5. Troubleshooting 212
Contact SAMSUNG worldwide
If you have any comments or questions regarding Samsung products, contact the Samsung customer care center.
Country/Region Customer Care Center
021 36 11 00
ALGERIA
0800-333-3733
ARGENTINE
0-800-05-555
ARMENIA
1300 362 603
AUSTRALIA
AUSTRIA
0800 - SAMSUNG (0800 -
7267864)
0-88-555-55-55
AZERBAIJAN
8000-GSAM (8000-4726)
BAHRAIN
BELARUS
BANGLADESH
810-800-500-55-500
09612300300
WebSite www.samsung.com/ n_africa/support www.samsung.com/ ar/support www.samsung.com/ support www.samsung.com/ au/support www.samsung.com/ at/support www.samsung.com/ support www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ support www.samsung.com/ in/support
Country/Region
BELGIUM
BOLIVIA
BOSNIA
BOTSWANA
BRAZIL
BULGARIA
BURUNDI
CAMEROON
Customer Care Center
02-201-24-18
WebSite www.samsung.com/ be/support (Dutch) www.samsung.com/ be_fr/support (French)
800-10-7260
[HHP] 4828210
051 331 999 www.samsung.com/ cl/support
8007260000 www.samsung.com/ support www.samsung.com/ support
0800-124-421 (Demais cidades e regiões)
4004-0000 (Capitais e grandes centros) www.samsung.com/ br/support
800 111 31 , Безплатна телефонна линия
200
7095- 0077 www.samsung.com/ bg/support www.samsung.com/ support www.samsung.com/ africa_fr/support
Contact SAMSUNG worldwide 213
Contact SAMSUNG worldwide
Country/Region
CANADA
CHILE
CHINA
COLOMBIA
COSTA RICA
CROATIA
Cote D’ Ivoire
Customer Care Center
1-800-SAMSUNG (726-7864)
WebSite www.samsung.com/ ca/support(English) www.samsung.com/ ca_fr/support (French)
800-SAMSUNG (726-7864)
[HHP] 02-24828200
400-810-5858 www.samsung.com/ cl/support www.samsung.com/ cn/support
Bogotá 600 12 72
Gratis desde cualquier parte del país 01 8000 112 112 ó desde su celular #SAM(726) www.samsung.com/ co/support
0-800-507-7267
00-800-1-SAMSUNG (726-7864) www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English)
072 726 786
8000 0077 www.samsung.com/ hr/support www.samsung.com/ africa_fr/support
Country/Region
CYPRUS
CZECH
DENMARK
DOMINICA
DRC
ECUADOR
EGYPT
Customer Care Center
8009 4000 only from landline, toll free www.samsung.com/ gr/support
800-SAMSUNG (800-726786)
WebSite
70 70 19 70 www.samsung.com/ cz/support www.samsung.com/ dk/support
1-800-751-2676
499999
1-800-10-72670
1-800-SAMSUNG (72-6786)
08000-726786
16580 www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ support www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/ support(English) www.samsung.com/ eg/support
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Contact SAMSUNG worldwide
Country/Region
EIRE
EL SALVADOR
ESTONIA
FINLAND
FRANCE
GERMANY
GEORGIA
Customer Care Center
0818 717100
WebSite www.samsung.com/ ie/support
800-6225
800-7267
030-6227 515 www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ ee/support www.samsung.com/fi/ support
01 48 63 00 00 www.samsung.com/ fr/support
0180 6 SAMSUNG bzw.
0180 6 7267864*
[HHP] 0180 6 M SAMSUNG bzw.
0180 6 67267864* (*0,20 €/Anruf aus dem dt. Festnetz, aus dem
Mobilfunk max. 0,60 €/Anruf) www.samsung.com/ de/support
0-800-555-555 www.samsung.com/ support
Country/Region
GHANA
GREECE
GUATEMALA
HONDURAS
HONG KONG
Customer Care Center
0800-10077
0302-200077
80111-SAMSUNG (80111 726
7864) only from land line
(+30) 210 6897691 from mobile and land line
1-800-299-0013
1-800-299-0033
800-2791-9267
800-2791-9111
(852) 3698 4698
WebSite www.samsung.com/ africa_en/support www.samsung.com/ gr/support www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ hk/support (Chinese) www.samsung.com/ hk_en/support
(English)
Contact SAMSUNG worldwide 215
Contact SAMSUNG worldwide
Country/Region
HUNGARY
INDIA
INDONESIA
IRAN
ITALIA
JAMAICA
JAPAN
JORDAN
KAZAKHSTAN
Customer Care Center
0680SAMSUNG (0680-726-786)
0680PREMIUM (0680-773-648)
1800 3000 8282 - Toll Free
1800 266 8282 - Toll Free
WebSite www.samsung.com/ hu/support www.samsung.com/ in/support
021-56997777
08001128888
021-8255 www.samsung.com/ id/support
800-SAMSUNG (800.7267864)
[HHP] 800.Msamsung
(800.67267864)
1-800-234-7267
1-800-SAMSUNG (726-7864)
0120-363-905
0800-22273
06 5777444 www.samsung.com/ iran/support www.samsung.com/ it/support www.samsung.com/ latin_en/support
(English) www.samsung.com/ jp/support www.samsung.com/ levant/support
(English)
8-10-800-500-55-500 (GSM:7799,
VIP care 7700) www.samsung.com/ support
Country/Region Customer Care Center
0800 545 545
KENYA
KUWAIT
KYRGYZSTAN
LATVIA
LITHUANIA
LUXEMBURG
MACAU
MACEDONIA
MALAYSIA
MEXICO
183-CALL (183-2255)
8-10-800-500-55-500
8000-7267
8-800-77777
261 03 710
0800 333
WebSite www.samsung.com/ support www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic) www.samsung.com/ kz_ru/support www.samsung.com/ lv/support www.samsung.com/ lt/support www.samsung.com/ support www.samsung.com/ support
023 207 777
1800-88-9999
603-77137477 (Overseas contact)
01-800-SAMSUNG (726-7864) www.samsung.com/ my/support www.samsung.com/ mx/support
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Country/Region
MOLDOVA
MONGOLIA
MONTENEGRO
MOROCCO
MOZAMBIQUE
MYANMAR
NAMIBIA
NIGERIA
NETHERLANDS
NEW ZEALAND
Customer Care Center
0-800-614-40
7-495-363-17-00
020 405 888
080 100 2255
847267864 / 827267864
01-2399888
08 197 267 864
WebSite www.samsung.com/ support www.samsung.com/ support www.samsung.com/ support www.samsung.com/ n_africa/support www.samsung.com/ support www.samsung.com/ support www.samsung.com/ support
0800-726-7864
0900-SAMSUNG (0900-7267864)
(€ 0,10/Min) www.samsung.com/ nl/support
0800 726 786 www.samsung.com/ africa_en/support www.samsung.com/ nz/support
Country/Region
NICARAGUA
NORWAY
OMAN
PAKISTAN
PANAMA
Customer Care Center
001-800-5077267
WebSite www.samsung.com/ latin/support(Spanish) www.samsung.com/ latin_en/support
(English)
815 56480
800-SAMSUNG (800 - 726 7864) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic)
0800-Samsung (72678) www.samsung.com/ no/support
800-7267
800-0101 www.samsung.com/ pk/support www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English)
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Contact SAMSUNG worldwide
Country/Region
PARAGUAY
PERU
PHILIPPINES
POLAND
PORTUGAL
Customer Care Center WebSite
009-800-542-0001
0-800-777-08 www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ pe/support
1-800-10-7267864 [PLDT]
1-800-8-7267864 [Globe landline and Mobile]
02-4222111 [Other landline] www.samsung.com/ ph/support
0 801-172-678* lub +48 22 607-
93-33 *
[HHP] 0 801-672-678* lub +48 22
607-93-33*
* (koszt połączenia według taryfy operatora) www.samsung.com/ pl/support
808 20 7267 www.samsung.com/ pt/support
Country/Region
PUERTO
QATAR
RWANDA
ROMANIA
RUSSIA
SAUDI
SENEGAL
RICO
ARABIA
Customer Care Center
1-800-682-3180 www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English)
800-CALL (800-2255) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic)
9999
08008 726 78 64 (08008
SAMSUNG )
Apel GRATUIT www.samsung.com/ support www.samsung.com/ ro/support
8-800-555-55-55
WebSite
920021230
800-00-0077 www.samsung.com/ ru/support www.samsung.com/ sa/support www.samsung.com/ sa_en/support
(English)/ www.samsung.com/ africa_fr/support
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Contact SAMSUNG worldwide
Country/Region
SERBIA
SINGAPORE
SLOVENIA
SLOVAKIA
SOUTH
SPAIN
AFRICA
SRI LANKA
SUDAN
SWEDEN
SWITZERLAND
Customer Care Center
011 321 6899
WebSite www.samsung.com/ rs/support
1800-SAMSUNG (726-7864) www.samsung.com/ sg/support
080 697 267
090 726 786 www.samsung.com/ rs/si
0800 - SAMSUNG(0800-726 786) www.samsung.com/ sk/support
0860 SAMSUNG (726 7864) www.samsung.com/ support
0034902172678
[HHP] 0034902167267 www.samsung.com/ es/support
0094117540540
0094115900000
1969 www.samsung.com/ support
0771 726 7864 (SAMSUNG) www.samsung.com/ support www.samsung.com/ se/support
0800 726 78 64 (0800-SAMSUNG) www.samsung.com/ ch/support (German) www.samsung.com/ ch_fr/support (French)
Country/Region Customer Care Center
18252273
SYRIA
TADJIKISTAN
TAIWAN
TANZANIA
8-10-800-500-55-500
0800-329999
THAILAND
0800 755 755
0-2689-3232,
1800-29-3232
1-800-SAMSUNG (726-7864)
TRINIDAD &
TOBAGO
TURKEY
TUNISIA
444 77 11
80-1000-12
WebSite www.samsung.com/ levant/support
(English) www.samsung.com/ support www.samsung.com/ tw/support www.samsung.com/ support www.samsung.com/ th/support
www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ tr/support www.samsung.com/ n_africa/support
Contact SAMSUNG worldwide 219
Contact SAMSUNG worldwide
Country/Region
U.A.E
UK
Customer Care Center
800-SAMSUNG (800 -726 7864) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic)
0330 SAMSUNG (7267864)
WebSite
1-800-SAMSUNG (726-7864) www.samsung.com/ uk/support www.samsung.com/ us/support
U.S.A
-Consummer
Electonics
U.S.A
(Mobile Phones)
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
0800 300 300 www.samsung.com/ us/support
UGANDA
UKRAINE
URUGUAY
0-800-502-000
000- 405-437-33 www.samsung.com/ support www.samsung.com/ ua/support (Ukrainian) www.samsung.com/ ua_ru/support
(Russian) www.samsung.com/ latin/support(Spanish) www.samsung.com/ latin_en/ support(English)
Country/Region Customer Care Center
8-10-800-500-55-500
UZBEKISTAN
0-800-SAMSUNG (726-7864)
VENEZUELA
1800 588 889
VIETNAM
0211 350370
ZAMBIA
WebSite www.samsung.com/ support www.samsung.com/ ve/support www.samsung.com/ vn/support www.samsung.com/ support
Contact SAMSUNG worldwide 220
Glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform.
.
221
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among non-Microsoft platforms.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
.
222
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
.
223
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
.
224
Glossary
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Grayscale
A shade of gray that represents light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
Mass storage device
Mass storage device, commonly referred to as a hard drive or hard disk, is a nonvolatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet
Protocol standard.
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225
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web.
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226
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted.
.
227
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers.
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
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228
Glossary
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
PS
See PostScript.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network access.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
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229
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
.
230
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another.
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of
WEP.
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231
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based deviceindependent document format.
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232
Index
A
accessing
management tools
AirPrint
AnyWeb Print
C
cleaning
inside outside pickup roller
cleaning a machine control panel convention
D
direct printing utility driver installation
Unix
E
eco button eco printing
178
149 , 151
180
53
53
55
53
19
9
169
110
19
41
F
favorites settings, for printing features
print media feature
front view
G
general icons glossary google cloud printing
9
221
154
J
jam
clearing paper tips for avoiding paper jams
59
58
L
Linux
common Linux problems 212 driver installation for network connected
110 driver installation for USB cable connected
97 driver reinstallation for USB cable connected
41
4
71
17 printer properties printing system requirements using SetIP
loading
paper in manual feeder/multi-purpose tray
30 special media 32
local
driver installation driver reinstalling
22
24
98
174
173
76
103
M
Mac
common Mac problems 211 driver installation for network connected
109 driver installation for USB cable connected
95 driver reinstallation for USB cable connected
96 printing system requirements using SetIP
171
75
102
Index 233
Index
maintenance parts manual feeder/multi-purpose tray
tips on using using special media
O
overlay printing
create delete
46
30
32
N
network
driver installation
Linux
Mac
UNIX
Windows installing environment
110
109
110
106
78 introducing network programs 100
IPv6 configuration
SetIP program wireless network setup
104
101 , 102 , 103 , 136
113
n-up printing
Mac 171
166
167 print 167
P
placing a machine
adjusting the altitude
mobile OS mobileprint
print media
card stock envelope labels output support preprinted paper special media transparency
printer preferences
Linux
157
144 , 148
144 , 148
174
printer status
general information
Printing
187
38
printing
changing the default print settings 158
Linux 173
71
36
32
34
35
33
34
Mac multiple pages on one sheet of paper
Mac printing a document
Windows printing on both sides of paper
Mac printing to a file
UNIX using direct printing utility
printing a document
Linux
Mac
UNIX
problems
paper feeding problems power problems printing problems printing quality problems
171
171
38
172
160
175
169
173
171
175
196
197
198
202
R
rear view regulatory information
18
79
Index 234
Index
S
safety
information symbols
samsung cloud printing samsung printer experience
Samsung Printer Status service contact numbers
SetIP program special print features specifications
print media
stop button supplies
available supplies estimated toner cartridge life ordering replacing toner cartridge
SyncThru Web Service
general information
T
toner button
187
213
101 , 136
156
69
71
20
10
10
152
189
182
19
45
48
45
50
toner cartridge
estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing
tray
adjusting the width and length changing the tray size loading paper in manual feeder/multi-purpose tray
27
27
30
U
understanding the status LED
65
UNIX
driver installation for network connected
110 printing 175
Unix
system requirements
USB cable
driver installation driver reinstallation
77
95 , 97
96 , 98
48
47
47
49
50
47
using help
41 , 172
W
watermark
create delete edit
165
165
165
Windows
common Windows problems 210 driver installation for network connected
106 driver installation for USB cable connected
22 , 24 system requirements using SetIP 101 ,
74
136
wireless
ad hoc mode
Infrastructure mode
USB cable
113
113
120 , 123
WPS disconnecting 117 disconnectiong
PBC mode 117
WPS (the machine does not have a display screen)
Index 235
Index
PBC
PIN
wireless network
network cable
118
118
135
Index 236
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