- Computers & electronics
- Print & Scan
- Laser/LED printers
- Samsung Electronics
- A3LSLM4030ND
- User manual
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Printing features
Automatic duplex printing may not be available depending on models. You can alternatively use the lpr printing system or other applications for oddeven printing.
• Multiple pages: Print several pages on one side of the paper.
• Page Border: Choose any of the border styles (e.g., Single-line hairline ,
Double-line hairline )
Image tab
In this tab, you can change the brightness, resolution, or image position of your document.
Text tab
Set the character margin, line space, or the columns of the actual print output.
Margins tab
• Use Margins: Set the margins for the document. By default, margins are not enabled. The user can change the margin settings by changing the values in the respective fields. Set by default, these values depend on the page size selected.
• Unit: Change the units to points, inches, or centimeters.
Printer-Specific Settings tab
Select various options in the JCL and General frames to customize various settings.
These options are specific to the printer and depend on the PPD file.
4. Special Features 201
5. Useful Management
Tools
This chapter introduces management tools provided to help you make full use of your machine.
• Accessing management tools
• Easy Capture Manager
• Samsung AnyWeb Print
• Easy Eco Driver
• Using SyncThru™ Web Service
• Using Samsung Printer Center
• Using Samsung Easy Printer Manager
• Using Samsung Printer Status
• Using Samsung Printer Experience
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Accessing management tools
Samsung provides a variety of management tools for Samsung printers.
1 Make sure that the machine is connected to your computer and powered on.
2 From the Start menu, select Programs or All Programs .
• For Windows 8, from the Charms , select Search > Apps .
3 Find Samsung Printers .
4 Under Samsung Printers , you can see installed management tools.
5 Click the management tool you want to use.
• After installing the driver, for some management tools, you can access them directly from the Start menu > Programs or All Programs .
• For Windows 8, after installing the driver, for some management tools, you can access them directly from the Start screen by clicking on the corresponding tile.
5. Useful Management Tools 203
Easy Capture Manager
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows OS users only (see "Software" on page 7).
Capture your screen and launch Easy Capture Manager by simply pressing the Print Screen key. Now you can easily print your captured screen as captured or edited.
5. Useful Management Tools 204
Samsung AnyWeb Print
• This feature may not be available depending on model or optional goods (see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
This tool helps you screen-capture, preview, scrap, and print Windows Internet Explorer pages more easily, than when you use an ordinary program.
Download the software from the Samsung website then unpack and install it: (http://www.samsung.com > find your product > Support or Downloads).
5. Useful Management Tools 205
Easy Eco Driver
• Available for Windows OS users only (see "Software" on page 7).
• To use the Easy Eco Driver features, the Eco Driver Pack must be installed.
With the Easy Eco Driver, you can apply Eco features to save paper and toner before printing.
Easy Eco Driver also allows you to do simple editing such as removing images and texts and more. You can save frequently used settings as a favorite.
How to use:
1 Open a document to print.
2 Open printing preference window (see "Opening printing preferences" on page 46).
3 From the Favorites tab, select Eco Printing Preview .
4 Click OK > Print in the window. A preview window appears.
5 Select the options you want to apply to the document.
You can see the preview of the applied features.
6 Click Print .
• If you want to run Easy Eco Driver every time you print, check Start Easy Eco Driver vefore printing job checkbox in the Basic tab of the printing preference window.
• To use this feature on Stylish User Interface, click Samsung Printer Center > Device Options and then select Stylish User Interface
5. Useful Management Tools 206
Using SyncThru™ Web Service
• Internet Explorer 8.0 or higher is the minimum requirement for
SyncThru™ Web Service.
• SyncThru™ Web Service explanation in this user’s guide may differ from your machine depending on its options or models.
• Network model only (see "Software" on page 7).
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Accessing SyncThru™ Web Service
1 Access a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address of your printer (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go .
2 Your machine’s embedded website opens.
Logging into SyncThru™ Web Service
Before configuring options in SyncThru™ Web Service, you need to log-in as an administrator. You can still use SyncThru™ Web Service without logging in but you won’t have access to Settings tab and Security tab.
1 Click Login on the upper right of the SyncThru™ Web Service website.
2 Type in the ID and Password then click Login . Type in the below default
ID and password. We recommend you to change the default password for security reasons.
• ID: admin
• Password: sec00000
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Using SyncThru™ Web Service
2
SyncThru™ Web Service overview
Some tabs may not appear depending on your model.
Settings tab
This tab allows you to set configurations provided by your machine and network. You need to log-in as an administrator to view this tab.
• Machine Settings tab : Sets options provided by your machine.
• Network Settings tab : Shows options for the network environment. Sets options such as TCP/IP and network protocols.
Information tab
This tab gives you general information about your machine. You can check things, such as remaining amount of toner. You can also print reports, such as an error report.
• Active Alerts: Shows the alerts that have occurred in the machine and their severity.
• Supplies: Shows how many pages are printed and amount of toner left in the cartridge.
• Usage Counters: Shows the usage count by print types: simplex and duplex.
• Current Settings: Shows the machine’s and network’s information.
• Security Information: Shows the machine’s security information.
• Print information: Prints reports such as system related reports, e-mail address, and font reports.
Security tab
This tab allows you to set system and network security information. You need to log-in as an administrator to view this tab.
• System Security: Sets the system administrator’s information and also enables or disables machine features.
Information Hiding : You can enable/disable network features. Check the features you want to enable and click Apply .
• Network Security: Sets settings for HTTPs, IPSec, IPv4/IPv6 filtering, 802.1x, and Authentication servers.
• User Access Control: You can choose authentication methods/modes for user authentication. You can add/delete/modify the user profile used for
Local Authentication.
• System Log: Contains settings related to logs of device events.
Log Configuration: Contains settings related to saving logs..
Log Viewer: Contains options to view logs stored locally on the device.
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Using SyncThru™ Web Service
Maintenance tab
This tab allows you to maintain your machine by upgrading firmware and setting contact information for sending emails. You can also connect to
Samsung website or download drivers by selecting the Link menu.
• Firmware Upgrade: Upgrade your machine’s firmware.
• License Management: License management provides settings for or settings of installed applications and application license.
• Application Management: This feature is only available for models with a touch screen. You can manage applications. You can install new applications from USB or URL.
• Wi-Fi Interface: You can enable or disable the Wi-Fi menu.
• Cloning: You can import or export (transfer) various settings (machine setting, network information, address book, etc.) between devices that have the Cloning feature in SyncThru™ Web Service.
• Contact Information: Shows the contact information.
• Link: Shows links to useful sites where you can download or check information.
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E-mail notification setup
You can receive emails about your machine’s status by setting this option. By setting information such as IP address, host name, e-mail address and SMTP server information, the machine status (toner cartridge shortage or machine error) will be sent to a certain person's e-mail automatically. This option may be used more frequently by a machine administrator.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
1 Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go .
2 Your machine’s embedded website opens.
3 From the Settings tab, select Machine Settings > E-mail Notification .
If you have not configured outgoing server environment, go to Settings >
Network Settings > Outgoing Mail Server(SMTP) to configure network environment before setting e-mail notification.
5. Useful Management Tools 209
Using SyncThru™ Web Service
4 Select Enable check box to use the E-mail Notification .
5 Click Add button to add e-mail notification user.
Set the recipient name and e-mail address(es) with notification items you want to receive an alert for.
6 Click Apply .
If the firewall is activated, the e-mail may not be sent successfully. In that case, contact the a network administrator.
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Setting the system administrator’s information
This setting is necessary for using the e-mail notification option.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
1 Start a web browser, such as Internet Explorer, from Windows.
Enter the machine IP address (http://xxx.xxx.xxx.xxx) in the address field and press the Enter key or click Go .
2 Your machine’s embedded website opens.
3 From the Security tab, select System Security > System Administrator
4 Enter the name of the administrator, phone number, location, and email address.
5 Click Apply .
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Using Samsung Printer Center
• Available for Windows users only.
The Samsung Printer Center allows you to manage all the printer drivers installed on your computer from a single integrated application. You can use the
Samsung Printer Center to add and remove printer drivers, check the status of printers, update printer software, and configure printer driver settings.
Printers tab
The screenshot may differ depending on operating system you are using.
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Understanding Samsung Printer Center
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Printer Center .
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Printer list Displays the printer drivers installed on your computer. To add a printer driver to the list, click the button.
5. Useful Management Tools 211
Using Samsung Printer Center
Quick links Displays links to various printer driver management functions. The quick links in the Printers tab link to the following functions:
• Settings: Allows you to configure the settings for individual printer driver .
Set as default printer: Sets the selected printer driver as the default printer. If the selected printer driver is already set as the default printer, then this option is not activated.
Printing preferences: Allows you to configure the default print settings.
Device options: Allows you to configure advanced options, such as the settings for optional devices and additional features.
The option allows you to modify the Printer Status and
Stylish User Interface settings.
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Printer information
Change device: Allows you to change the device into another device.
Properties: Allows you to configure the printer driver properties, such as the name of the printer driver and its location, or add comments about the printer driver .
• Actions: Allows you to use the scan feature (this option is enabled only if the selected device supports the scan feature).
• Management: Allows you to manage the devices registered in the program.
Add a new printer / Remove printer: Adds a new device or removes an existing device.
Diagnose printer: Diagnoses problems in the selected device and suggests solutions.
Update software: Downloads and applies the applicable software updates.
Provides general information about the selected device, such as its model, IP address, port number, and status.
Scanner & Fax Tab
• The screenshot may differ depending on operating system you are using.
• Available for multifunction products only.
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Printer list Displays the fax and scanner driver installed on your computer. To add a fax or scanner driver to the list, click the
( Add Fax ) or ( Add Scanner ) button.
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Using Samsung Printer Center
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Quick links Displays links to the functions available for managing fax or scanner drivers. The quick links in the Scanner & Fax tab offer the following features:
To use this feature, the scanner driver and fax driver must be installed on the computer.
Printer information
• Settings: Allows you to configure the settings for fax or scanner dirvers.
Address Book (fax only): Opens the Address Book.
Fax Transmission History (fax only): Opens the fax transmission history.
Fax preferences (fax only): Allows you to configure the default fax settings.
Change device: Allows you to change the devices into another device.
Properties: Allows you to configure the properties of a device, such as location and add comments about the device.
• Actions: Allows you to use the scan feature.
• Management: Allows you to manage the devices registered in the program.
Remove fax or Remove scan: Removes the selected fax or scan driver.
Update software: Downloads and applies the applicable software updates.
Provides general information about the selected device, such as the model, IP address, port number, and machine status.
5. Useful Management Tools 213
Using Samsung Easy Printer Manager
• This feature may not be available depending on model or optional goods
(see "Software" on page 7).
• Available for Windows and Mac OS users only (see "Software" on page 7).
• For Windows, Internet Explorer 6.0 or higher is the minimum requirement for Samsung Easy Printer Manager.
Samsung Easy Printer Manager is an application that combines Samsung machine settings into one location. Samsung Easy Printer Manager combines device settings as well as printing environments, settings/actions and launching. All of these features provide a gateway to conveniently use your
Samsung machine. Samsung Easy Printer Manager provides two different user interfaces for the user to choose from: the basic user interface and the advanced user interface. Switching between the two interfaces is easy: just click a button.
The Samsung Easy Printer Manager interface is comprised of various basic sections as described in the table that follows:
The screenshot may differ depending on the operating system you are using.
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Understanding Samsung Easy Printer Manager
To open the program:
For Windows,
Select Start > Programs or All Programs > Samsung Printers > Samsung
Easy Printer Manager > Samsung Easy Printer Manager .
For Mac,
Open the Applications folder > Samsung folder > Samsung Easy Printer
Manager .
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Printer list The Printer list displays printers installed on your computer and network printers added by network discovery (Windows only).
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Using Samsung Easy Printer Manager
2 Advanced
Setting
The advanced user interface is intended to be used by the person responsible for managing the network and machines.
Some menus may not appear in the display depending on options or models. If so, it is not applicable to your machine.
• Device Settings: You can configure various machine settings such as machine setup, paper, layout, emulation, network, and print information.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
• Scan to PC Settings: This menu includes settings to create or delete scan to PC profiles.
Scan Activation: Determines whether or not scanning is enabled on the device.
Basic tab: Contains settings related general scan and device settings.
• Alert Settings (Windows only): This menu includes settings related to error alerting.
Printer Alert: Provides settings related to when alerts will be received.
Email Alert: Provides options relating to receiving alerts via email.
Alert History: Provides a history of device and toner related alerts.
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Application information
Printer information
Includes links for changing to the refresh, preference setting, help, and about.
This area gives you general information about your machine.
You can check information, such as the machine’s model name, IP address (or Port name), and machine status.
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This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
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Quick links Displays Quick links to machine specific functions. This section also includes links to applications in the advanced settings.
If you connect your machine to a network, the
SyncThru™ Web Service icon is enabled.
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Contents area
Order supplies
Displays information about the selected machine, remaining toner level, and paper. The information will vary based on the machine selected. Some machines do not have this feature.
Click on the Order button from the supply ordering window.
You can order replacement toner cartridge(s) from online.
Select the Help menu from the window and click on any option you want to know about.
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Using Samsung Printer Status
The Samsung Printer Status is a program that monitors and informs you of the machine status.
• The Samsung Printer Status window and its contents shown in this user’s guide may differ depending on the machine or operating system in use.
• Check the operating system(s) that are compatible with your machine
(see "Specifications" on page 97).
• Available for Windows OS users only (see "Software" on page 7).
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Samsung Printer Status overview
If an error occurs while operating, you can check the error from the Samsung
Printer Status. Samsung Printer Status is installed automatically when you install the machine software.
You can also launch Samsung Printer Status manually. Go to the Printing
Preferences , click the Basic tab > Printer Status button.
These icons appear on the Windows task bar:
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Icon Mean
Normal
Warning
Error
Description
The machine is in ready mode and experiencing no errors or warnings.
The machine is in a state where an error might occur in the future. For example, it might be in toner low status, which may lead to toner empty status.
The machine has at least one error.
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Device
Information
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You can view the device information.
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Using Samsung Printer Status
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User’s Guide
Supplies
Information
Option
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Order Supplies
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Cancel Print or
Close
Toner/Paper
Information
You can view the online User’s Guide.
This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
You can view the percentage of toner remaining in each toner cartridge. The machine and the number of toner cartridge(s) shown in the above window may differ depending on the machine in use. Some machines do not have this feature.
You can set printing job alert related settings.
You can order replacement toner cartridge(s) from online.
• Cancel Print : If print job is waiting in the print queue or printer, cancel all user's print jobs in the print queue or the printer.
• Close : Depending on the status of the machine or the supported functions, the Close button may appear to close the status window.
This button areas for paper and toner info will be available based on the device.
5. Useful Management Tools 217
Using Samsung Printer Experience
Samsung Printer Experience is a Samsung application that combines
Samsung machine settings and machine management into one location. You can set device settings, order supplies, open troubleshooting guides, visit
Samsung’s web site, and check connected machine information. This application will be automatically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection.
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Understanding the Samsung Printer Experience
To open the application,
From the Start screen, select the Samsung Printer Experience ( ) tile.
The Samsung Printer Experience interface comprises various useful features as described in the following table:
The screenshot may differ depending on the model you are using.
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Printer
Information
This area gives you general information about your machine. You can check information, such as the machine’s status, location, IP address, and remaining toner level.
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Using Samsung Printer Experience
2 User Guide You can view the online User’s Guide. You need to be connected to the Internet to use this feature.
This button opens the Troubleshooting Guide when an error occurs. You can directly open the troubleshooting section in the user’s guide.
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Order
Supplies
Visit Samsung
Click on this button to order replacement toner cartridges online. You need to be connected to the
Internet to use this feature.
Links to Samsung printer website. You need to be connected to the Internet to use this feature.
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Printer Settings You can configure various machine settings such as machine setup, paper, layout, emulation, networking, and print information through SyncThru™ Web Service .
Your machine needs to be connected to a network. This button will be disabled if your machine is connected via
USB cable.
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Device List &
Latest Scanned
Image
The scan list displays devices that supports Samsung
Printer Experience .
Under the device, you can see the latest scanned images. Your machine needs to be connected to a network to scan from here.
This section is for the users with multi-functional printers.
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Adding/Deleting Printers
If you do not have any printer added to the Samsung Printer Experience , or if you want to add/delete a printer, follow the instructions below.
You can only add/delete network connected printers.
Adding a printer
1 From the Charms , select Settings .
Or, right-click the Samsung Printer Experience page and select
Settings .
2 Select Add Printer .
3 Select the printer you want to add.
You can see the added printer.
If you see mark, you can also click mark to add printers.
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Using Samsung Printer Experience
Deleting a printer
1 From the Charms , select Settings .
Or, right-click the Samsung Printer Experience page and select
Settings .
2 Select Remove Printer
3 Select the printer you want to delete.
4 Click Yes .
You can see that the deleted printer is removed from the screen.
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Printing from Windows 8
This section explains common printing tasks from the Start screen.
Basic printing
1 Open the document to print.
2 From the Charms , select Devices .
3 Select your printer from the list
4 Select the printer settings, such as the number of copies and orientation.
5. Useful Management Tools 220
Using Samsung Printer Experience
5 Click the Print button to start the print job.
Cancelling a print job
If the printing job is waiting in the print queue or print spooler, cancel the job as follows:
• You can access this window by simply double-clicking the machine icon
( ) in the Windows task bar.
• You can also cancel the current job by pressing ( Stop/Clear ) button on the control panel.
Opening more settings
The screen may appear somewhat different depending on the model or options.
You can set up more printing parameters.
1 Open the document you want to print.
2 From the Charms , select Devices .
3 Select your printer from the list
4 Click More settings .
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Using Samsung Printer Experience
Basic tab Advanced tab
Basic
This option allows you to choose the basic printing settings such as copies, orientation, and document type.
Eco settings
This option allows you to choose multiple pages per side to save media.
Paper settings
This option allows you to set the basic paper handling specifications.
Layout settings
This option allows you to set the various ways to layout your documents.
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Using Samsung Printer Experience
Security tab
Some features may not be available depending on the model or options. If this tab is not shown or disabled, it means that this features are not supported.
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This option is used for printing confidential documents. You need to enter a password to print using it.
Scanning from Windows 8
This section is for the users with multi-functional printers.
Scanning with your machine lets you turn pictures and text into digital files that can be stored on your computer.
Job Accounting
This option allows you to print with the given permission.
Confidential Printing
Scanning from Samsung Printer Experience
The most frequently used printing menus are displayed for quick scanning.
1 Place a single document face down on the document glass, or load the documents face up into the document feeder.
2 Click the Samsung Printer Experience tile on the Start screen.
3 Click Scan ( ).
4 Set up the scanning parameters such as image type, document size, and resolution.
5 Click Prescan ( )to check the image.
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Using Samsung Printer Experience
6 Adjust the prescanned image with scanning operation functions such as rotate and mirror.
7 Click Scan ( )and save the image.
• When you place the originals in the ADF (or DADF), Prescan ( available.
• You can skip step 5, if the Prescan option is selected.
) is not
5. Useful Management Tools 224
6. Troubleshooting
This chapter gives helpful information for what to do if you encounter an error.
• Paper feeding problems
• Power and cable connecting problems
• Printing problems
• Printing quality problems
• Operating system problems
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For errors that occur during the wireless software installation and settings, refer to the troubleshotting section in the wireless setting chapter (see "Troubleshooting for wireless network" on page 150).
Paper feeding problems
Condition
Paper jams during printing.
Paper sticks together.
Multiple sheets of paper do not feed.
Paper does not feed into the machine.
The paper keeps jamming.
Envelopes skew or fail to feed correctly.
Suggested solutions
Clear the paper jam.
• Check the maximum paper capacity of the tray.
• Make sure that you are using the correct type of paper.
• Remove paper from the tray and flex or fan the paper.
• Humid conditions may cause some paper to stick together.
Different types of paper may be stacked in the tray. Load paper of only one type, size, and weight.
• Remove any obstructions from inside the machine.
• Paper has not been loaded correctly. Remove paper from the tray and reload it correctly.
• There is too much paper in the tray. Remove excess paper from the tray.
• The paper is too thick. Use only paper that meets the specifications required by the machine.
• There is too much paper in the tray. Remove excess paper from the tray. If you are printing on special materials, use the manual feeding in tray.
• An incorrect type of paper is being used. Use only paper that meets the specifications required by the machine.
• There may be debris inside the machine. Open the front cover and remove any debris.
Ensure that the paper guides are against both sides of the envelopes.
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Power and cable connecting problems
Reboot the power. If the problem problem persists, please call for service.
Condition
The machine is not receiving power, or the connection cable between the computer and the machine is not connected properly.
1
Suggested solutions
1 Connect the machine to the electricity supply first. If the machine has a ( Power/Wake Up ) button on the control, press it.
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1
2 Check the USB cable or network cable in the machine’s rear.
3 Disconnect the USB cable or network cable in the machine’s rear and then, reconnect it.
6. Troubleshooting 227
Printing problems
Condition
The machine does not print.
Possible cause
The machine is not receiving power.
Suggested solutions
Connect the machine to the electricity supply first. If the machine has a
Wake Up ) button on the control, press it.
Select your machine as your default machine in Windows.
(
The machine is not selected as the default machine.
Check the machine for the following:
• The cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam (see "Clearing paper jams" on page 79).
• No paper is loaded. Load paper (see "Loading paper in the tray" on page 34).
• The toner cartridge is not installed. Install the toner cartridge (see "Replacing the toner cartridge" on page 63).
• Make sure the protect cover and sheets are removed from the toner cartridge (see "Replacing the toner cartridge" on page 63).
If a system error occurs, contact your service representative.
Power/
The connection cable between the computer and the machine is not connected properly.
Disconnect the machine cable and reconnect it (see "Rear view" on page 19).
The connection cable between the computer and the machine is defective.
If possible, attach the cable to another computer that is working properly and print a job.
You can also try using a different machine cable.
The port setting is incorrect.
Check the Windows printer settings to make sure that the print job is sent to the correct port. If the computer has more than one port, make sure that the machine is attached to the correct one.
6. Troubleshooting 228
Printing problems
Condition
The machine does not print.
Possible cause
The machine may be configured incorrectly.
Check the Printing Preferences
Suggested solutions
to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
The machine is malfunctioning.
Uninstall and reinstall the machine’s driver.
Check the display message on the control panel to see if the machine is indicating a system error. Contact a service representative.
The document size is so big that the hard disk space of the computer is insufficient to access the print job.
Get more hard disk space and print the document again.
The output tray is full.
The machine selects print materials from the wrong paper source.
The paper option that was selected in the
Printing Preferences may be incorrect.
The job may be very complex.
Once the paper is removed from the output tray, the machine resumes printing.
For many software applications, the paper source selection is found under the Paper tab within the Printing Preferences (see "Opening printing preferences" on page 46).
Select the correct paper source. See the printer driver help screen (see "Using help" on page 47).
Reduce the complexity of the page or try adjusting the print quality settings.
A print job is extremely slow.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on page 46). See the printer driver help screen (see "Using help" on page 47).
The paper size and the paper size settings do not match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection in the software application settings you use (see "Opening printing preferences" on page 46).
6. Troubleshooting 229
Printing problems
Condition
The machine prints, but the text is wrong, garbled, or incomplete.
Suggested solutions
Disconnect the machine cable and reconnect. Try a print job that you have already printed successfully. If possible, attach the cable and the machine to another computer that you know works and try a print job. Finally, try a new machine cable.
The wrong printer driver was selected.
The software application is malfunctioning.
Check the application’s printer selection menu to ensure that your machine is selected.
Try printing a job from another application.
Pages print, but they are blank.
The operating system is malfunctioning.
Exit Windows and reboot the computer. Turn the machine off and back on again.
The toner cartridge is defective or out of toner.
Redistribute the toner, if necessary.
If necessary, replace the toner cartridge.
• See "Redistributing toner" on page 62.
• See "Replacing the toner cartridge" on page 63.
The machine does not print PDF files correctly.
Some parts of graphics, text, or illustrations are missing.
Possible cause
The machine cable is loose or defective.
The file may have blank pages.
Some parts, such as the controller or the board, may be defective.
Incompatibility between the PDF file and the
Acrobat products.
Check the file to ensure that it does not contain blank pages.
Contact a service representative.
Printing the PDF file as an image may enable the file to print. Turn on from the Acrobat printing options.
Print As Image
It will take longer to print when you print a PDF file as an image.
The print quality of photos is not good.
Images are not clear.
The resolution of the photo is very low.
Reduce the photo size. If you increase the photo size in the software application, the resolution will be reduced.
6. Troubleshooting 230
Printing problems
Condition Possible cause
Before printing, the machine emits vapor near the output tray.
Using damp/wet paper can cause vapor [white smoke] during printing.
Suggested solutions
This is not a problem. Just keep printing. If you are bothered by the smoke [vapor], then replace the paper with fresh paper from an unopened ream.
The machine does not print custom-sized paper, such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the Custom in Paper tab in Printing Preferences (see
"Opening printing preferences" on page 46).
The printed billing paper is curled.
The paper type setting does not match.
Change the printer option and try again. Go to Printing Preferences , click Paper tab, and set type to Thin (see "Opening printing preferences" on page 46).
6. Troubleshooting 231
Printing quality problems
If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.
Condition
Light or faded print
Suggested solutions
• If a vertical white streak or faded area appears on the page, the toner supply is low. Install a new toner cartridge (see "Replacing the toner cartridge" on page 63).
• The paper may not meet paper specifications; for example, the paper may be too moist or rough.
• If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver.
• A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. Clean the inside of your machine
(see "Cleaning the machine" on page 71).
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
The top half of the paper is printed lighter than the rest of the paper
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46).
6. Troubleshooting 232
Printing quality problems
Condition
Toner specks
Suggested solutions
• The paper may not meet specifications; for example, the paper may be too moist or rough.
• The transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
• The paper path may need cleaning. Contact a service representative (see "Cleaning the machine" on page 71).
Dropouts
A a B b C
A a B b C
A a B b C
A a B b C
A a B b C
White Spots
If faded areas, generally rounded, occur randomly on the page:
• A single sheet of paper may be defective. Try reprinting the job.
• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper.
• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thick (see "Opening printing preferences" on page 46).
If these steps do not correct the problem, contact a service representative.
If white spots appear on the page:
• The paper is too rough and a lot of dirt from paper falls to the inner components within the machine, so the transfer roller may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page 71).
• The paper path may need cleaning. Clean the inside of your machine (see "Cleaning the machine" on page 71).
If these steps do not correct the problem, contact a service representative.
6. Troubleshooting 233
Printing quality problems
Condition
Vertical lines
Black or color background
Toner smear
Suggested solutions
If black vertical streaks appear on the page:
• The surface (drum part) of the cartridge inside the machine has probably been scratched. Remove the cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
If white vertical streaks appear on the page:
• The surface of the LSU part inside the machine may be dirty. Clean the inside of your machine (see "Cleaning the machine" on page
71). If these steps do not correct the problem, contact a service representative.
If the amount of background shading becomes unacceptable:
• Change to a lighter weight paper.
• Check the environmental conditions: very dry conditions or a high level of humidity (higher than 80% RH) can increase the amount of background shading.
• Remove the old toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
• Thoroughly redistribute the toner (see "Redistributing toner" on page 62).
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type and quality.
• Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
6. Troubleshooting 234
Printing quality problems
Condition
Vertical repetitive defects
Suggested solutions
If marks repeatedly appear on the printed side of the page at even intervals:
• The toner cartridge may be damaged. If you still have the same problem, remove the toner cartridge and, install a new one (see
"Replacing the toner cartridge" on page 63).
• Parts of the machine may have toner on them. If the defects occur on the back of the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter
A
Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Try printing with a different batch of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.
Or select Thick from the Printing Preferences window (see "Opening printing preferences" on page 46).
• If background scatter covers the entire surface area of a printed page, adjust the print resolution through your software application or in Printing Preferences (see "Opening printing preferences" on page 46). Ensure the correct paper type is selected. For example:
If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
• If you are using a new toner cartridge, redistribute the toner first (see "Redistributing toner" on page 62).
Toner particles are around bold characters or pictures
The toner might not adhere properly to this type of paper.
• Change the printer option and try again. Go to Printing Preferences , click the Paper tab, and set the paper type to Recycled (see
"Opening printing preferences" on page 46).
• Ensure the correct paper type is selected. For example: If Thicker Paper is selected, but Plain Paper actually used, an overcharging can occur causing this copy quality problem.
6. Troubleshooting 235
Printing quality problems
Condition
Misformed characters
Suggested solutions
• If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper.
Page skew
A a B b C
A a B b C c
Curl or wave
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Ensure that the guides are not too tight or too loose against the paper stack.
• Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause paper curl.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
6. Troubleshooting 236
Printing quality problems
Condition
Wrinkles or creases
Suggested solutions
• Ensure that the paper is loaded properly.
• Check the paper type and quality.
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
Back of printouts are dirty • Check for leaking toner. Clean the inside of the machine (see "Cleaning the machine" on page 71).
Solid color or black pages
A
• The toner cartridge may not be installed properly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
• The machine may require repairing. Contact a service representative.
6. Troubleshooting 237
Printing quality problems
Condition
Loose toner
Suggested solutions
• Clean the inside of the machine (see "Cleaning the machine" on page 71).
• Check the paper type, thickness, and quality.
• Remove the toner cartridge and then, install a new one (see "Replacing the toner cartridge" on page 63).
If the problem persists, the machine may require repair. Contact a service representative.
Character voids
A
Horizontal stripes
Character voids are white areas within parts of characters that should be solid black:
• You may be printing on the wrong surface of the paper. Remove the paper and turn it around.
• The paper may not meet paper specifications.
If horizontally aligned black streaks or smears appear:
• The toner cartridge may be installed improperly. Remove the cartridge and reinsert it.
• The toner cartridge may be defective. Remove the toner cartridge and install a new one (see "Replacing the toner cartridge" on page 63).
If the problem persists, the machine may require repairing. Contact a service representative.
6. Troubleshooting 238
Printing quality problems
Condition
Curl
Suggested solutions
If the printed paper is curled or paper does not feed into the machine:
• Turn the stack of paper over in the tray. Also try rotating the paper 180° in the tray.
• Change the printer’s paper option and try again. Go to Printing Preferences , click the Paper tab, and set type to Thin (see
"Opening printing preferences" on page 46).
• An unknown image repetitively appears on a few sheets
• Loose toner
• Light print or contamination occurs
Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.
The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (see
"Altitude adjustment" on page 184).
6. Troubleshooting 239
Operating system problems
1
Common Windows problems
Condition
“File in Use” message appears during installation.
Suggested solutions
Exit all software applications. Remove all software from the startup group, then restart Windows. Reinstall the printer driver.
“General Protection Fault”,
“Exception OE”, “Spool 32”, or
“Illegal Operation” messages appear.
“Fail To Print”, “A printer timeout error occurred” message appear.
Close all other applications, reboot Windows and try printing again.
These messages may appear during printing. Just keep waiting until the machine finishes printing. If the message appears in ready mode or after printing has completed, check the connection and/or whether an error has occurred.
Samsung Printer Experience is not shown when you click more settings.
Samsung Printer Experience is not installed. Download the app. from the Windows Store and install it.
Machine information is not displayed when you click the device in the Devices and
Printers.
Check the Printer properties . Click the Ports tab.
( Control Panel > Devices and Printers > Right-click on your printer icon and select Printer properties )
If the port is set to File or LPT, uncheck them and select TCP/IP, USB, or WSD.
Refer to the Microsoft Windows User’s Guide that came with your computer for further information on Windows error messages.
6. Troubleshooting 240
Operating system problems
2
Common Mac problems
Condition Suggested solutions
The machine does not print PDF files correctly. Some parts of graphics, text, or illustrations are missing.
Printing the PDF file as an image may enable the file to print. Turn on Print As Image from the Acrobat printing options.
It will take longer to print when you print a PDF file as an image.
Some letters are not displayed normally during cover page printing.
Mac OS cannot create the font while printing the cover page. The English alphabet and numbers are displayed normally on the cover page.
When printing a document in Mac with
Acrovat Reader 6.0 or higher, colors print incorrectly.
Make sure that the resolution setting in your machine driver matches the one in Acrobat Reader.
Refer to the Mac User’s Guide that came with your computer for further information on Mac error messages.
6. Troubleshooting 241
Operating system problems
3
Common Linux problems
condition
There is no xsane nor simplescan applicatin on my Linux machine.
Scanner can not be found via network.
When printing more than one copy, the second copy does not print.
Unchecking the collate option in the Print Dialog does not work.
Printing always works with duplex.
Printer is not added through system’s printing utility.
Paper size and orientation are disabled in the Print Dialog when opening text files.
Printing produces divided images.
Suggested solutions
For some Linux distributions, there might be no default scan application. To use scan features, install one of scan applications using download center supplied by the OS(ex. Ubuntu Software Center for Ubuntu, Install/Remove Software for openSUSE, Software for
Fedora).
For some Linux distributions, strong firewall is enabled and it may block our installer from opening the necessary port for searching network devices. In such a case, open the snmp port - 22161 manually or disable the firewall temporarily while using the device.
The problem occurs on Ubuntu 12.04 due to the problem in standard CUPS filter 'pdftops'. Update 'cups-filters' package to version
1.0.18 to fix the problem ('pdftops' is a part of 'cups-filters' package).
For some distributions, GNOME Print Dialog has an issue handling the collate option. As workaround, set the default value of collate option to False using the system's printing utility(execute "system-config-printer" in the Terminal program).
This duplex issue was in Ubuntu 9.10 CUPS package. Update CUPS version to 1.4.1-5ubuntu2.2.
The problem occurs on Debian 7 due to the defect in 'system-config-printer' package of the Debian 7 (http://bugs.debian.org/cgi-bin/ bugreport.cgi?bug=662813 in Debian bug tracking system). Please use another way to add printer (CUPS WebUI for example)
The problem occurs on Fedora 19 and it's related to 'leafpad' text editor on Fedora 19. Please use other text editors like 'gedit'.
This issue exists in openSUSE 13.2 due to wrong ghostscript provided by the system. Update 'cups-filters-ghostscript' package with the command "zypper install --force cups-filters-ghostscript" or with "Install/Remove Software" utility.
Refer to the Linux User’s Guide that came with your computer for further information on Linux error messages.
6. Troubleshooting 242
Operating system problems
4
Common PostScript problems
The following situations are PS language specific and may occur when several printer languages are used.
Problem
The PostScript file cannot be printed
The PostScript driver may not be installed correctly.
Possible cause Solution
• Install the PostScript driver (see "Software Installation" on page 120).
• Print a configuration page and verify that the PS version is available for printing.
• If the problem persists, contact a service representative.
You might need to reduce the complexity of the page or install more memory.
Limit Check Error report prints The print job was too complex.
A PostScript error page prints
The optional tray is not selected in the driver
The print job may not be PostScript.
The printer driver has not been configured to recognize the optional tray.
When printing a document in
Mac with Acrobat Reader 6.0 or higher, colors print incorrectly
The resolution setting in the printer driver may not be matched with the one in Acrobat Reader.
Make sure that the print job is a PostScript job. Check to see whether the software application expected a setup or PostScript header file to be sent to the machine.
Open the driver properties, select the Device Options
(see "Setting Device Options" on page 65).
tab, and set the tray option
Make sure that the resolution setting in your printer driver matches the one in
Acrobat Reader.
6. Troubleshooting 243
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0-2689-3232,
1800-29-3232
1-800-SAMSUNG (726-7864) www.samsung.com/ th/support
444 77 11
www.samsung.com/ latin/support
(Spanish) www.samsung.com/ latin_en/support
(English) www.samsung.com/ tr/support
Contact SAMSUNG worldwide 250
Contact SAMSUNG worldwide
Country/Region
TUNISIA
U.A.E
UK
Customer Care Center
80-1000-12
WebSite www.samsung.com/ n_africa/support
800-SAMSUNG (800 -726 7864) www.samsung.com/ ae/support (English) www.samsung.com/ ae_ar/support (Arabic)
0330 SAMSUNG (7267864)
1-800-SAMSUNG (726-7864) www.samsung.com/ uk/support www.samsung.com/ us/support
U.S.A
-Consummer
Electonics
U.S.A
(Mobile Phones)
1-800-SAMSUNG (72-6786)
[HHP] 1-888-987-HELP(4357)
0800 300 300 www.samsung.com/ us/support
UGANDA
UKRAINE
0-800-502-000 www.samsung.com/ support www.samsung.com/ ua/support (Ukrainian) www.samsung.com/ ua_ru/support
(Russian)
Country/Region Customer Care Center
000- 405-437-33
URUGUAY
UZBEKISTAN
VENEZUELA
VIETNAM
ZAMBIA
8-10-800-500-55-500 (GSM:
7799)
0-800-SAMSUNG (726-7864)
1800 588 889
0211 350370
WebSite www.samsung.com/ latin/support(Spanish) www.samsung.com/ latin_en/ support(English) www.samsung.com/ support www.samsung.com/ ve/support www.samsung.com/ vn/support www.samsung.com/ support
Contact SAMSUNG worldwide 251
Glossary
The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well as mentioned in this user’s guide.
802.11
802.11 is a set of standards for wireless local area network (WLAN) communication, developed by the IEEE LAN/MAN Standards Committee (IEEE
802).
802.11b/g/n
802.11b/g/n can share same hardware and use the 2.4 GHz band. 802.11b supports bandwidth up to 11 Mbps, 802.11n supports bandwidth up to 150
Mbps. 802.11b/g/n devices may occasionally suffer interference from microwave ovens, cordless telephones, and Bluetooth devices.
Access point
Access Point or Wireless Access Point (AP or WAP) is a device that connects wireless communication devices together on wireless local area networks
(WLAN), and acts as a central transmitter and receiver of WLAN radio signals.
ADF
An Automatic Document Feeder (ADF) is a scanning unit that will automatically feed an original sheet of paper so that the machine can scan some amount of the paper at once.
AppleTalk
AppleTalk is a proprietary suite of protocols developed by Apple, Inc for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
BIT Depth
A computer graphics term describing the number of bits used to represent the color of a single pixel in a bitmapped image. Higher color depth gives a broader range of distinct colors. As the number of bits increases, the number of possible colors becomes impractically large for a color map. 1-bit color is commonly called as monochrome or black and white.
BMP
A bitmapped graphics format used internally by the Microsoft Windows graphics subsystem (GDI), and used commonly as a simple graphics file format on that platform.
Glossary 252
Glossary
BOOTP
Bootstrap Protocol. A network protocol used by a network client to obtain its IP address automatically. This is usually done in the bootstrap process of computers or operating systems running on them. The BOOTP servers assign the IP address from a pool of addresses to each client. BOOTP enables 'diskless workstation' computers to obtain an IP address prior to loading any advanced operating system.
Coverage
It is the printing term used for a toner usage measurement on printing. For example, 5% coverage means that an A4 sided paper has about 5% image or text on it. So, if the paper or original has complicated images or lots of text on it, the coverage will be higher and at the same time, a toner usage will be as much as the coverage.
CCD
Charge Coupled Device (CCD) is a hardware which enables the scan job. CCD
Locking mechanism is also used to hold the CCD module to prevent any damage when you move the machine.
CSV
Comma Separated Values (CSV). A type of file format, CSV is used to exchange data between disparate applications. The file format, as it is used in Microsoft
Excel, has become a de facto standard throughout the industry, even among non-Microsoft platforms.
Collation
Collation is a process of printing a multiple-copy job in sets. When collation is selected, the device prints an entire set before printing additional copies.
Control Panel
A control panel is a flat, typically vertical, area where control or monitoring instruments are displayed. They are typically found in front of the machine.
DADF
A Duplex Automatic Document Feeder (DADF) is a scanning unit that will automatically feed and turn over an original sheet of paper so that the machine can scan on both sides of the paper.
Default
The value or setting that is in effect when taking a printer out of its box state, reset, or initialized.
Glossary 253
Glossary
DHCP
A Dynamic Host Configuration Protocol (DHCP) is a client-server networking protocol. A DHCP server provides configuration parameters specific to the DHCP client host requesting, generally, information required by the client host to participate on an IP network. DHCP also provides a mechanism for allocation of
IP addresses to client hosts.
DPI
Dots Per Inch (DPI) is a measurement of resolution that is used for scanning and printing. Generally, higher DPI results in a higher resolution, more visible detail in the image, and a larger file size.
DIMM
Dual Inline Memory Module (DIMM), a small circuit board that holds memory.
DIMM stores all the data within the machine like printing data, received fax data.
DRPD
Distinctive Ring Pattern Detection. Distinctive Ring is a telephone company service which enables a user to use a single telephone line to answer several different telephone numbers.
DLNA
The Digital Living Network Alliance (DLNA) is a standard that allows devices on a home network to share information with each other across the network.
Duplex
A mechanism that will automatically turn over a sheet of paper so that the machine can print (or scan) on both sides of the paper. A printer equipped with a Duplex Unit can print on both sides of paper during one print cycle.
DNS
The Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed database on networks, such as the Internet.
Dot Matrix Printer
A dot matrix printer refers to a type of computer printer with a print head that runs back and forth on the page and prints by impact, striking an ink-soaked cloth ribbon against the paper, much like a typewriter.
Duty Cycle
Duty cycle is the page quantity which does not affect printer performance for a month. Generally the printer has the lifespan limitation such as pages per year.
The lifespan means the average capacity of print-outs, usually within the warranty period. For example, if the duty cycle is 48,000 pages per month assuming 20 working days, a printer limits 2,400 pages a day.
Glossary 254
Glossary
ECM
Error Correction Mode (ECM) is an optional transmission mode built into Class 1 fax machines or fax modems. It automatically detects and corrects errors in the fax transmission process that are sometimes caused by telephone line noise.
EtherTalk
A suite of protocols developed by Apple Computer for computer networking. It was included in the original Mac (1984) and is now deprecated by Apple in favor of TCP/IP networking.
Emulation
Emulation is a technique of one machine obtaining the same results as another.
An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. Emulation focuses on exact reproduction of external behavior, which is in contrast to simulation, which concerns an abstract model of the system being simulated, often considering its internal state.
FDI
Foreign Device Interface (FDI) is a card installed inside the machine to allow a third party device such as a coin operated device or a card reader. Those devices allow the pay-for-print service on your machine.
Ethernet
Ethernet is a frame-based computer networking technology for local area networks (LANs). It defines wiring and signaling for the physical layer, and frame formats and protocols for the media access control (MAC)/data link layer of the
OSI model. Ethernet is mostly standardized as IEEE 802.3. It has become the most widespread LAN technology in use during the 1990s to the present.
FTP
A File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/IP protocol (such as the Internet or an intranet).
Fuser Unit
The part of a laser printer that fuses the toner onto the print media. It consists of a heat roller and a pressure roller. After toner is transferred onto the paper, the fuser unit applies heat and pressure to ensure that the toner stays on the paper permanently, which is why paper is warm when it comes out of a laser printer.
Glossary 255
Glossary
Gateway
A connection between computer networks, or between a computer network and a telephone line. It is very popular, as it is a computer or a network that allows access to another computer or network.
IEEE
The Institute of Electrical and Electronics Engineers (IEEE) is an international non-profit, professional organization for the advancement of technology related to electricity.
Grayscale
A shade of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray.
IEEE 1284
The 1284 parallel port standard was developed by the Institute of Electrical and
Electronics Engineers (IEEE). The term "1284-B" refers to a specific connector type on the end of the parallel cable that attaches to the peripheral (for example, a printer).
Halftone
An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots.
Intranet
A private network that uses Internet Protocols, network connectivity, and possibly the public telecommunication system to securely share part of an organization's information or operations with its employees. Sometimes the term refers only to the most visible service, the internal website.
Mass storage device (HDD)
Mass storage device (HDD), commonly referred to as a hard drive or hard disk, is a non-volatile storage device which stores digitally-encoded data on rapidly rotating platters with magnetic surfaces.
IP address
An Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each other on a network utilizing the Internet
Protocol standard.
Glossary 256
Glossary
IPM
The Images Per Minute (IPM) is a way of measuring the speed of a printer. An IPM rate indicates the number of single-sided sheets a printer can complete within one minute.
ITU-T
The International Telecommunication Union is an international organization established to standardize and regulate international radio and telecommunications. Its main tasks include standardization, allocation of the radio spectrum, and organizing interconnection arrangements between different countries to allow international phone calls. A -T out of ITU-T indicates telecommunication.
IPP
The Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size, resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access control, authentication, and encryption, making it a much more capable and secure printing solution than older ones.
ITU-T No. 1 chart
Standardized test chart published by ITU-T for document facsimile transmissions.
IPX/SPX
IPX/SPX stands for Internet Packet Exchange/Sequenced Packet Exchange. It is a networking protocol used by the Novell NetWare operating systems. IPX and
SPX both provide connection services similar to TCP/IP, with the IPX protocol having similarities to IP, and SPX having similarities to TCP. IPX/SPX was primarily designed for local area networks (LANs), and is a very efficient protocol for this purpose (typically its performance exceeds that of TCP/IP on a LAN).
ISO
The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from national standards bodies. It produces world-wide industrial and commercial standards.
JBIG
Joint Bi-level Image Experts Group (JBIG) is an image compression standard with no loss of accuracy or quality, which was designed for compression of binary images, particularly for faxes, but can also be used on other images.
JPEG
Joint Photographic Experts Group (JPEG) is a most commonly used standard method of lossy compression for photographic images. It is the format used for storing and transmitting photographs on the World Wide Web.
Glossary 257
Glossary
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory services running over TCP/IP.
LED
A Light-Emitting Diode (LED) is a semiconductor device that indicates the status of a machine.
MH
Modified Huffman (MH) is a compression method for decreasing the amount of data that needs to be transmitted between the fax machines to transfer the image recommended by ITU-T T.4. MH is a codebook-based run-length encoding scheme optimized to efficiently compress white space. As most faxes consist mostly of white space, this minimizes the transmission time of most faxes.
MAC address
Media Access Control (MAC) address is a unique identifier associated with a network adapter. MAC address is a unique 48-bit identifier usually written as 12 hexadecimal characters grouped in pairs (e. g., 00-00-0c-34-11-4e). This address is usually hard-coded into a Network Interface Card (NIC) by its manufacturer, and used as an aid for routers trying to locate machines on large networks.
MMR
Modified Modified READ (MMR) is a compression method recommended by ITU-
T T.6.
Modem
A device that modulates a carrier signal to encode digital information, and also demodulates such a carrier signal to decode transmitted information.
MFP
Multi Function Peripheral (MFP) is an office machine that includes the following functionality in one physical body, so as to have a printer, a copier, a fax, a scanner and etc.
MR
Modified Read (MR) is a compression method recommended by ITU-T T.4. MR encodes the first scanned line using MH. The next line is compared to the first, the differences determined, and then the differences are encoded and transmitted.
Glossary 258
Glossary
NetWare
A network operating system developed by Novell, Inc. It initially used cooperative multitasking to run various services on a PC, and the network protocols were based on the archetypal Xerox XNS stack. Today NetWare supports TCP/IP as well as IPX/SPX.
OPC
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from a laser printer, and it is usually green or rust colored and has a cylinder shape.
An imaging unit containing a drum slowly wears the drum surface by its usage in the printer, and it should be replaced appropriately since it gets worn from contact with the cartridge development brush, cleaning mechanism, and paper.
Originals
The first example of something, such as a document, photograph or text, etc, which is copied, reproduced or translated to produce others, but which is not itself copied or derived from something else.
OSI
Open Systems Interconnection (OSI) is a model developed by the International
Organization for Standardization (ISO) for communications. OSI offers a standard, modular approach to network design that divides the required set of complex functions into manageable, self-contained, functional layers. The layers are, from top to bottom, Application, Presentation, Session, Transport, Network,
Data Link and Physical.
PABX
A private automatic branch exchange (PABX) is an automatic telephone switching system within a private enterprise.
PCL
Printer Command Language (PCL) is a Page Description Language (PDL) developed by HP as a printer protocol and has become an industry standard.
Originally developed for early inkjet printers, PCL has been released in varying levels for thermal, dot matrix printer, and laser printers.
Portable Document Format (PDF) is a proprietary file format developed by
Adobe Systems for representing two dimensional documents in a device independent and resolution independent format.
Glossary 259
Glossary
PostScript
PostScript (PS) is a page description language and programming language used primarily in the electronic and desktop publishing areas. - that is run in an interpreter to generate an image.
Protocol
A convention or standard that controls or enables the connection, communication, and data transfer between two computing endpoints.
Printer Driver
A program used to send commands and transfer data from the computer to the printer.
PS
See PostScript.
Print Media
The media like paper, envelopes, labels, and transparencies which can be used in a printer, a scanner, a fax or, a copier.
PSTN
The Public-Switched Telephone Network (PSTN) is the network of the world's public circuit-switched telephone networks which, on industrial premises, is usually routed through the switchboard.
PPM
Pages Per Minute (PPM) is a method of measurement for determining how fast a printer works, meaning the number of pages a printer can produce in one minute.
RADIUS
Remote Authentication Dial In User Service (RADIUS) is a protocol for remote user authentication and accounting. RADIUS enables centralized management of authentication data such as usernames and passwords using an AAA
(authentication, authorization, and accounting) concept to manage network access.
PRN file
An interface for a device driver, this allows software to interact with the device driver using standard input/output system calls, which simplifies many tasks.
Resolution
The sharpness of an image, measured in Dots Per Inch (DPI). The higher the dpi, the greater the resolution.
Glossary 260
Glossary
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process communication mechanism.
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the
Internet and most commercial networks run.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is transferred. It is a client-server protocol, where the client transmits an email message to the server.
TCR
Transmission Confirmation Report (TCR) provides details of each transmission such as job status, transmission result and number of pages sent. This report can be set to print after each job or only after failed transmissions.
SSID
Service Set Identifier (SSID) is a name of a wireless local area network (WLAN). All wireless devices in a WLAN use the same SSID in order to communicate with each other. The SSIDs are case-sensitive and have a maximum length of 32 characters.
TIFF
Tagged Image File Format (TIFF) is a variable-resolution bitmapped image format. TIFF describes image data that typically come from scanners. TIFF images make use of tags, keywords defining the characteristics of the image that is included in the file. This flexible and platform-independent format can be used for pictures that have been made by various image processing applications.
Subnet Mask
The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address.
Toner Cartridge
A kind of bottle or container used in a machine like a printer which contains toner. Toner is a powder used in laser printers and photocopiers, which forms the text and images on the printed paper. Toner can be fused by by a combination of heat/pressure from the fuser, causing it to bind to the fibers in the paper.
Glossary 261
Glossary
TWAIN
An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. It is an image capture API for Microsoft Windows and Apple Mac operating systems.
Watermark
A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transmitted light. Watermarks were first introduced in Bologna,
Italy in 1282; they have been used by papermakers to identify their product, and also on postage stamps, currency, and other government documents to discourage counterfeiting.
UNC Path
Uniform Naming Convention (UNC) is a standard way to access network shares in Window NT and other Microsoft products. The format of a UNC path is:
\\<servername>\<sharename>\<Additional directory>
WEP
Wired Equivalent Privacy (WEP) is a security protocol specified in IEEE 802.11 to provide the same level of security as that of a wired LAN. WEP provides security by encrypting data over radio so that it is protected as it is transmitted from one end point to another.
URL
Uniform Resource Locator (URL) is the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located.
WIA
Windows Imaging Architecture (WIA) is an imaging architecture that is originally introduced in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.
USB
Universal Serial Bus (USB) is a standard that was developed by the USB
Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals.
WPA
Wi-Fi Protected Access (WPA) is a class of systems to secure wireless (Wi-Fi) computer networks, which was created to improve upon the security features of
WEP.
Glossary 262
Glossary
WPA-PSK
WPA-PSK (WPA Pre-Shared Key) is special mode of WPA for small business or home users. A shared key, or password, is configured in the wireless access point
(WAP) and any wireless laptop or desktop devices. WPA-PSK generates a unique key for each session between a wireless client and the associated WAP for more advanced security.
WPS
The Wi-Fi Protected Setup (WPS) is a standard for establishing a wireless home network. If your wireless access point supports WPS, you can configure the wireless network connection easily without a computer.
XPS
XML Paper Specification (XPS) is a specification for a Page Description Language
(PDL) and a new document format, which has benefits for portable document and electronic document, developed by Microsoft. It is an XML-based specification, based on a new print path and a vector-based deviceindependent document format.
Glossary 263
Index
A
accessories
installing ordering
AirPrint
AnyWeb Print
B
buttons
eco print screen
C
cleaning
inside outside pickup roller
cleaning a machine control panel convention
D
default settings
tray setting
65
58
161 , 163
20
20
72
71
74
71
20
10
43
device options direct printing utility driver installation
Unix
E
eco printing entering character error message
F
favorites settings, for printing features
machine features print media feature
G
general icons general settings glossary google cloud printing
J
jam
65
196
135
48
185
92
47
5
168
99
10
174
166 clearing paper tips for avoiding paper jams
79
78
L
layout
171
Linux
common Linux problems
driver installation for network connected
134 driver installation for USB cable connected
123 driver reinstallation for USB cable connected
124 printer properties 199 printing system requirements using SetIP
199
103
129
loading
paper in multi-purpose (or manual feeder) tray 36 paper in the tray1 paper in the tray1 / optional trays special media
34
34
37
Index 264
Index
M
Mac
common Mac problems
driver installation for network connected
134 driver installation for USB cable connected
121 driver reinstallation for USB cable connected
122 printing system requirements using SetIP
197
103
128
machine overview
front view rear view
maintenance parts
18
19
59
memory
memory upgrading
menu
admin setup direct usb emulation information job management
67
182
180
177
170
181
menu map menu overview multi-purpose (or manual feeder) tray
loading tips on using using special media
170
26
36
36
37
N
network
driver installation
Linux
Mac
UNIX
Windows general setup installing environment
134
134
135
130
179
105 introducing network programs
IPv6 configuration
SetIP program wired network setup wireless network setup
127 , 128 , 129 ,
126
137
146
127
139
numeric keypad
20
n-up printing
Mac 197
O
optional tray
ordering
output support overlay printing
create delete print
P
paper placing a machine
adjusting the altitude
postScript driver
troubleshooting
mobile OS mobileprint
print media
card stock envelope labels output support preprinted paper
172
184
160
160
42
38
41
99
42
Index 265
192
193
193
58
58
44
Index setting the paper size setting the paper type special media
printer preferences
Linux
printer status
general information
199
printing a document
Linux
printing
changing the default print settings 186
Linux 199
Mac 197 multiple pages on one sheet of paper
Mac printing a document
Windows printing on both sides of paper
Mac printing to a file setting as a default machine special printer features
UNIX using direct printing utility
197
45
198
187
186
188
200
196
199
43
43
37
Mac
UNIX
printing feature problem
operating system problems
problems
paper feeding problems power problems printing problems printing quality problems
R
regulatiory information
S
safety
information symbols
samsung cloud printing samsung printer experience
Samsung Printer Status secure printing service contact numbers
SetIP program
197
200
186
106
50
127 , 146
11
11
164
Special features specifications
print media
status supplies
available supplies estimated toner cartridge life monitoring the supplies life ordering replacing toner cartridge
SyncThru Web Service
general information
SyncThru™ Web Service
T
toner cartridge
estimated life handling instructions non-Samsung and refilled redistributing toner replacing the cartridge storing
tray
adjusting the width and length
183
97
99
20
62
63
60
61
60
60
57
61
69
57
63
32
Index 266
Index changing the tray size 32 loading paper in multi-purpose (or manual feeder) tray 36 ordering an optional tray setting the paper size and type
58
43
U
understanding the status LED
90
UNIX
driver installation for network connected
135 printing 200
Unix
system requirements
USB cable
driver installation driver reinstallation
USB flash memory
data backup managing
USB memory device
printing
using help
104
22 , 24 , 121 , 123
122 , 124
53
53
52
47 , 198
W
watermark
create delete edit
191
191
191
Windows
common Windows problems
driver installation for network connected
130 driver installation for USB cable connected
22 , 24 system requirements using SetIP 127 ,
102
146
wireless
WPS disconnecting
wireless network
network cable
140 , 141
145
Index 267
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Table of contents
- 44 Contact SAMSUNG worldwide
- 52 Glossary
- 64 Index
- 64 A
- 64 accessories
- 64 installing 65
- 64 ordering 58
- 64 AirPrint 161, 163
- 64 AnyWeb Print 205
- 64 B
- 64 buttons
- 64 eco 20
- 64 print screen 20
- 64 C
- 64 cleaning
- 64 inside 72
- 64 outside 71
- 64 pickup roller 74
- 64 cleaning a machine 71
- 64 control panel 20
- 64 convention 10
- 64 D
- 64 default settings
- 64 tray setting 43
- 64 device options 65
- 64 direct printing utility 196
- 64 driver installation
- 64 Unix 135
- 64 E
- 64 eco printing 48
- 64 entering character 185
- 64 error message 92
- 64 F
- 64 favorites settings, for printing 47
- 64 features 5
- 64 machine features 168
- 64 print media feature 99
- 64 G
- 64 general icons 10
- 64 general settings 174
- 64 glossary 252
- 64 google cloud printing 166
- 64 J
- 64 jam
- 64 clearing paper 79
- 64 tips for avoiding paper jams 78
- 64 L
- 64 layout 171
- 64 Linux
- 64 common Linux problems 242
- 64 driver installation for network connected 134
- 64 driver installation for USB cable connected 123
- 64 driver reinstallation for USB cable connected 124
- 64 printer properties 199
- 64 printing 199
- 64 system requirements 103
- 64 using SetIP 129
- 64 loading
- 64 paper in multi-purpose (or manual feeder) tray 36
- 64 paper in the tray1 34
- 64 paper in the tray1 / optional trays 34
- 64 special media 37
- 65 M
- 65 Mac
- 65 common Mac problems 241
- 65 driver installation for network connected 134
- 65 driver installation for USB cable connected 121
- 65 driver reinstallation for USB cable connected 122
- 65 printing 197
- 65 system requirements 103
- 65 using SetIP 128
- 65 machine overview
- 65 front view 18
- 65 rear view 19
- 65 maintenance parts 59
- 65 memory
- 65 memory upgrading 67
- 65 menu
- 65 admin setup 182
- 65 direct usb 180
- 65 emulation 177
- 65 information 170
- 65 job management 181
- 65 menu map 170
- 65 menu overview 26
- 65 multi-purpose (or manual feeder) tray
- 65 loading 36
- 65 tips on using 36
- 65 using special media 37
- 65 N
- 65 network
- 65 driver installation
- 65 Linux 134
- 65 Mac 134
- 65 UNIX 135
- 65 Windows 130
- 65 general setup 179
- 65 installing environment 105
- 65 introducing network programs 126
- 65 IPv6 configuration 137
- 65 SetIP program 127, 128, 129, 146
- 65 wired network setup 127
- 65 wireless network setup 139
- 65 numeric keypad 20
- 65 n-up printing
- 65 Mac 197
- 65 O
- 65 optional tray 58
- 65 ordering 58
- 65 output support 44
- 65 overlay printing
- 65 create 192
- 65 delete 193
- 65 print 193
- 65 P
- 65 paper 172
- 65 placing a machine
- 65 adjusting the altitude 184
- 65 postScript driver
- 65 troubleshooting 243
- 65 print
- 65 mobile OS 160
- 65 mobileprint 160
- 65 print media
- 65 card stock 42
- 65 envelope 38
- 65 labels 41
- 65 output support 99
- 65 preprinted paper 42
- 66 setting the paper size 43
- 66 setting the paper type 43
- 66 special media 37
- 66 printer preferences
- 66 Linux 199
- 66 printer status
- 66 general information 216
- 66 printing
- 66 changing the default print settings 186
- 66 Linux 199
- 66 Mac 197
- 66 multiple pages on one sheet of paper
- 66 Mac 197
- 66 printing a document
- 66 Windows 45
- 66 printing on both sides of paper
- 66 Mac 198
- 66 printing to a file 187
- 66 setting as a default machine 186
- 66 special printer features 188
- 66 UNIX 200
- 66 using direct printing utility 196
- 66 printing a document
- 66 Linux 199
- 66 Mac 197
- 66 UNIX 200
- 66 printing feature 186
- 66 problem
- 66 operating system problems 240
- 66 problems
- 66 paper feeding problems 226
- 66 power problems 227
- 66 printing problems 228
- 66 printing quality problems 232
- 66 R
- 66 regulatiory information 106
- 66 S
- 66 safety
- 66 information 11
- 66 symbols 11
- 66 samsung cloud printing 164
- 66 samsung printer experience 218
- 66 Samsung Printer Status 216
- 66 secure printing 50
- 66 service contact numbers 244
- 66 SetIP program 127, 146
- 66 Special features 183
- 66 specifications 97
- 66 print media 99
- 66 status 20
- 66 supplies
- 66 available supplies 57
- 66 estimated toner cartridge life 61
- 66 monitoring the supplies life 69
- 66 ordering 57
- 66 replacing toner cartridge 63
- 66 SyncThru Web Service
- 66 general information 207
- 66 SyncThru™ Web Service 207
- 66 T
- 66 toner cartridge
- 66 estimated life 61
- 66 handling instructions 60
- 66 non-Samsung and refilled 60
- 66 redistributing toner 62
- 66 replacing the cartridge 63
- 66 storing 60
- 66 tray
- 66 adjusting the width and length 32
- 67 changing the tray size 32
- 67 loading paper in multi-purpose (or manual feeder) tray 36
- 67 ordering an optional tray 58
- 67 setting the paper size and type 43
- 67 U
- 67 understanding the status LED 90
- 67 UNIX
- 67 driver installation for network connected 135
- 67 printing 200
- 67 Unix
- 67 system requirements 104
- 67 USB cable
- 67 driver installation 22, 24, 121, 123
- 67 driver reinstallation 122, 124
- 67 USB flash memory
- 67 data backup 53
- 67 managing 53
- 67 USB memory device
- 67 printing 52
- 67 using help 47, 198
- 67 W
- 67 watermark
- 67 create 191
- 67 delete 191
- 67 edit 191
- 67 Windows
- 67 common Windows problems 240
- 67 driver installation for network connected 130
- 67 driver installation for USB cable connected 22, 24
- 67 system requirements 102
- 67 using SetIP 127, 146
- 67 wireless
- 67 WPS
- 67 disconnecting 140, 141
- 67 wireless network
- 67 network cable 145