HANDICARE 950/950
+
U S E R M A N U A L
Simplicity seat
Simplicity
L
seat
Smart seat
EN
CONTENT
USER MANUAL
OPTIONS
IMPORTANT INFORMATION
FAULT FINDING
ATTACHMENTS
A. Reminders
B. Emergency operation
C. Diagnostic codes
D. Spareparts
FOREWORD
12
16
22
22
23
26
29
2
9
Thank you for choosing a Handicare stairlift.
This manual is for the HANDICARE 950 lift type, and includes instructions for the standard features and optional upgrades.
Make everyday life easier....
USER MANUAL 1
SIMPLICITY / SIMPLICITY
L
SEAT
OPTIONS
Powered Footrest
8
2
5
4
3
6
1
7
Slide track
The illustration above shows the features used to operate the SIMPLICITY seat. The SIMPLICITY seat can be upgraded with the Powered Footrest, the Folding hinge (manual) and the Slide track, options to create even more seat comfort and user-friendliness.
[1]Diagnostic Display
[2]Joystick
[3]Emergency stop
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
2 USER MANUAL
8
SMART SEAT
OPTIONS
Automatic Swivel
Powered Footrest
2
5
4
3
6
1
7
Slide track
The illustration above shows the features used to operate the SMART seat. The SMART seat can be upgraded with the
Automatic Swivel seat, the Powered Footrest, the Folding hinge (manual) and the Slide track, options to create even more seat comfort and user-friendliness.
[1]Diagnostic Display
[2]Joystick
[3]Emergency stop
[4]Seat belt
[5]Key switch
[6]Seat swivel lever
[7]Footplate
[8]Remote control
USER MANUAL 3
FOLD DOWN
Ensure that the on/off switch is set in the 'ON' position. The diagnosic display will be illuminated when switched on.
Manually fold down the footplate, the armrests and seat.
page 10 > OPTIONAL POWERED FOOTREST
PLACE FEET
Place your feet on the footplate. Ensure that both feet are completely on the plate.
4 USER MANUAL
SAFETY FIRST
CLICK!
Fasten the seat belt securely, ensuring that it clicks into the holder. Put the key in the switch and turn it ninety degrees clockwise. Check that the chair is in the locked position.
RIDE
Move and hold the joystick in the desired direction of travel. The display shows a
“ 8/9 ”, the lift will beep 3 times and start slowly after 1 second. When changing the direction of travel the delay will be 3 seconds.
USER MANUAL 5
EMERGENCY STOP
In an emergency, press the emergency stop once. The lift stops straight away.
The emergency stop can be released by turning the emergency button.
SWIVEL
B
CLICK!
A
The lift stops automatically at the end of the rail. You should now swivel the seat manually, making it easier to get on and off. To do this, push down the lever{A}.
Swivel the seat until you hear a 'click'. The seat is now in the correct position{B}.
page 9 > OPTIONAL AUTOSWIVEL
6 USER MANUAL
LOOSEN BELT
Unfasten the seat belt.
STAND UP
Stand up from the seat.
USER MANUAL 7
A
CLICK!
FOLD UP
B
Fold up the armrests, footplate and seat {A}. Push the handle, located to the left or right under the seat, downwards {B}. Swivel the seat until you hear a 'click'.
The seat is now in the locked position.
PARK
Press and hold the up and down button on the remote control until the lift reaches a stop point. Upon arrival, the lift stops automatically.
8 USER MANUAL
OPTIONS
AUTOSWIVEL
POWERED FOOTREST
HINGED RAIL (manual)
SLIDE TRACK
page 9 page 10 page 10 page 11
AUTOSWIVEL
CLICK!
The AUTOMATIC SWIVEL SEAT option lets you swivel the seat automatically to face the direction you are going to walk. To do this, push and hold the joystick in the direction of travel.
USER MANUAL 9
OPTION
POWERED FOOTREST
1
2
To operate a POWERED FOOTREST press the switch under the armrest[1] or fold up the seat[2].The stairlift should beep whilst folding the footrest.
Always ensure the footplate is in the down position during travel.
A
B
A
Before raising the manual hinged track{B} park the stairlift on the charge points, above the hinge, or at the top of the stairs{A}. When your stairlift is not in use it should always be positioned away from the hinged section at a charging point with the hinge in the raised position.
10 USER MANUAL
SLIDE TRACK
Max. 40 cm
If the lift has a sliding track, both the chair and slide track will move (half speed) at the same time. Once the slide track has reached the end of its travel the lift will gradually increase to its normal running speed and continue its travel. Keep the toggle pressed in the same direction.
SLIDE TRACK [PARK]
When the lift is not in use it should be moved away from the bottom of the stairs so that it does not cause an obstruction. The stairlift does not charge when it is parked at the bottom of the stairs. To park the lift, press and hold the UP button on the handset.
USER MANUAL 11
12 USER MANUAL
FOREWORD
Your Handicare 950 stairlift is a sophisticated product that has been specifically developed to carry one person (max 140 kg/22.7 stone/308 lbs) sitting on the seat (hinged rail/ slide rail type: max 120 kg/18.1 stone/264 lbs). Before using your Handicare 950 stairlift please read this manual thoroughly to familiarise yourself with how to operate your stairlift.
Your stairlift has been constructed with state of the art technology and in accordance with recognised safety regulations so you can be sure that you have a safe and reliable solution.
Nevertheless, incorrect use of the stairlift may cause risk to the user or third parties, damage to your stairlift or other goods. Use your stairlift only when it is in good working order, in accordance with the intended use described above and with due attention to this manual. Always keep this manual near the stairlift.
TECHNICAL SUPPORT
Should issues arise that are not covered by this document please contact your supplier.
Their Service department staff will always be pleased to help you. To help them identify your product please have the following details to hand when you call them:
• this manual
• your name, address, postcode, town and telephone number
• stairlift serial number which can be found on the label located on the power pack
underneath the seat.
SAFETY INSTRUCTIONS
When using the stairlift always observe appropriate safety regulations regarding risk of electric shock and physical injury.
1.
Provide an unobstructed environment by ensuring that the entire track is free of
obstacles.
2. Take environmental influences into account. Do not expose the lift to damp or
extreme sunlight. Make sure that the environment is well lit.
3.
The stairlift should only be used by individuals who have received the appropriate
guidance. On installation the supplier is required to demonstrate how to use this
stairlift and the user is required to sign the declaration confirming that this instruction
has been received.
4. Stairlifts should only be used for carrying one person: do not use your stairlift to carry
pets, goods or more than one person at a time, even if the load is below the
maximum user weight. Keep children and pets away from the stairlift.
5.
Remove the key after use to prevent unauthorised use.
6.
Keep limbs and clothing away from moving parts. Make sure that wide or loose
clothing cannot become trapped between the chair and the stairs or rail.
7.
Ensure a safe position during use. Always ensure a correct, stable position. Please
sit as far back in the seat as you can and place your feet as close to the centre of
the footplate as you are able to. Always use the safety belt and never stand on
1
MANUAL 13
the stairlift.
8.
Take care at all times. Concentrate on the operation of the stairlift as releasing the
operating toggle will cause the lift to stop. To restart the lift wait 3 seconds and
push and hold the toggle in the direction of travel desired until you reach the landing
or hallway.
9.
Check for damage. Before use check the lift for external damage. Report unusual
noises, such as squeaking and creaking, to your supplier. To avoid accidents repairs
and preventive maintenance should only be carried out by engineers qualified to do so.
10.
The stairlift must not be used in the event of a fire or as a means of escape during a fire.
11.
If the stairlift is not fitted with a communication device, we recommend that you always
have one to hand.
12. Only leave the stairlift at the designated points at the top and bottom of the rail.
Structure
The strength and the suitability in general of wall, staircases, terraces, upper floors, banisters, plinths etc. which are to support or surround the installation have been verified and ensured by the customer, who therefore accepts all relative responsibilities.
Neither Handicare nor its authorised dealers may be held responsible for the suitability of the structures which surround and support the installation.
MAINTENANCE
Cleaning
Clean the stairlift regularly with a damp cloth; avoid excessive use of water. Ensure the track is kept free of dirt and dust. Over time the track wheels may leave a mark on the rail.
Preventive maintenance
In addition to cleaning your stairlift, periodic preventive maintenance is necessary for continued long-term use.
Your stairlift must be serviced at least once a year by a qualified person. If your stairlift has more than two users we recommend a minimum of two services per year.
Please make an electrical socket available to provide local lighting if required during inspection and servicing. Lighting to a minimum value of 50 lux shall be provided at the boarding points whilst the stairlift is in use. Most light bulb packaging will detail the lux value of the light bulb.
GUARANTEE AND LIABILITY
The manufacturer guarantees that this stairlift (excluding batteries) will be repaired free of charge should manufacturing and/or material defects occur within 12 months of the purchase date, during normal use in accordance with the recommended user, installation and maintenance instructions. Damage caused by normal wear and tear, overloading or misuse and the replacement of batteries in the remote control is not covered by this guarantee.
We recommend that your stairlift is serviced annually by an appropriately qualified stairlift engineer.
Under no circumstances can the manufacturer accept responsibility for death, personal
14 USER MANUAL
1
injury, damage to property, or incidental, unforeseen consequences and/or costs or damage resulting from the use of your stairlift.
The carrying out of alterations to the product is not permitted and doing so will invalidate the warranty. The manufacturer is not liable for damage resulting from such alterations.
The manufacturer accepts no liability for damage or injury caused by the non or inadequate observance of the safety regulations and instructions in this manual, or by negligence during the installation, use, maintenance and repair of this stairlift.
Installation and servicing should only be carried out by dealers or installers/service engineers authorised by the manufacturer in accordance with local regulations.
The wall mounted remote controls operate on a infra-red frequency; Handicare is unable to accept responsibility for system inoperability in the unlikely event of interference from signals external to this stairlift.
TECHNICAL SPECIFICATIONS
Supply voltage
Frequency
Current
Power
Fuses
Load
230 VAC
50/60 Hz
1 A
360 watt
30 A
(max.) 140 kg
Speed
Ambient temperature
Relative humidity
Usage
Noise
0.15 m/s (max.)
0 - 40°C
20 - 80%
15 rides per 24 hours
10 rides continuous
56 dB
The information provided in this manual is based on general specifications regarding the construction, material properties and working methods known to us at the time of publication; alterations and improvements are therefore anticipated.
All rights reserved. No part of this publication may be reproduced and/or published by means of print, photocopy, microfilm or in any other way or form, without prior written permission from the manufacturer.
This also applies for the accompanying drawings and diagrams. The manufacturer reserves the right to change parts at any time, without prior or direct notification to the customer. The contents of this manual may also be changed without prior warning. This manual is intended for the standard models of the lift.
The manufacturer therefore cannot be held liable for any damage resulting from specifications that differ from those of the standard model of the lift supplied to you. For information concerning adjustment, maintenance or repairs not provided in this manual, please contact your supplier's service department.
This manual has been compiled with the best intentions and every possible care but the manufacturer cannot accept responsibility for any errors in this manual or for the consequences thereof.
The Dutch manual is the original language.
1
MANUAL 15
FAULTFINDING
DIAGNOSTIC DISPLAY
CHAIR POSITION
EMERGENCY STOP
ARMREST
KEY
BATTERIES RC
POWER
OBSTACLE
SWITCH
HINGED RAIL
page 16 page 17 page 17 page 18 page 18 page 19 page 19 page 20 page 20 page 21
DIAGNOSTIC DISPLAY
The stairlift is fitted with a diagnostic display that displays a code to help diagnose faults. Refer to APPENDIX E for an explanation of the diagnostic codes. Please inform the customer service operator of this code when reporting any fault.
16 USER MANUAL
CHAIRPOSITION
CLICK!
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction and the display shows a “ 0 ”.
Cause: the seat is not locked and is in a swivelled position.
Solution: swivel the seat using the handle located to the left or right under the seat, until it “clicks” into position.
EMERGENCY STOP
1
2
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction, the display shows a “ 0 ” [1] and the emergency stop [2] is pressed.
Cause: the emergency stop has been pressed.
Solution: the emergency stop can be released by turning the emergency button.
USER MANUAL 17
ARMREST
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction and the display shows a “ ”.
Cause: an armrest has not been folded down.
Solution: fold down the armrest fully.
KEY
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction and the display shows a “ 0 ”.
Cause: the key-operated switch is in the off position.
Solution: turn the key-operated switch ninety degrees clockwise.
18 USER MANUAL
RED light
FAULTFINDING
BATTERIES RC
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction and the Light on the remote control shines red when the remote control is operated.
Cause: the batteries in the remote control are flat.
Solution: replace the batteries in the remote control.
POWER
45 15
30 15 sec.
C A U S E S O L U T I O N
Problem: the lift batteries are not recharging, the lift beeps for 15 seconds and the display shows a “ 2 ”.
Cause: possibly the plug is not in the socket.
Solution: put the plug in the socket.
1
USER MANUAL 19
OBSTACLE
B
A
C A U S E S O L U T I O N
Problem: the lift travels in one direction only and the display shows a “ 4/6 ”.
Cause: there is an obstacle between the lift and the stairs.
Solution: move the lift in the opposite direction {A} and remove the obstacle {B}.
SWITCH
C A U S E S O L U T I O N
Problem: If the lift is not moving in either direction, there is no code on the diagnostic display
Cause: The lift may be switched off.
Solution: Turn the lift on.
20 USER MANUAL
HINGED RAIL
CLICK!
C A U S E S O L U T I O N
Problem: the lift does not travel in either direction and the display shows a “ A ”.
Cause: the hinged rail has not been folded down.
Solution: fold down the hinged rail fully.
USER MANUAL 21
ATTACHMENTS
REMINDERS
EMERGENCY OPERATIONS
DIAGNOSTIC CODES
SPAREPARTS
page 22 page 23 page 26 page 29
REMINDERS
POWERED
FOOTREST
A B
!
C
30 min.
D E
[A]Remove the key from the switch whenever you leave the lift.
[B]Never remove the lift plug from the wall socket.
[D]It is recommended that the keys be stored close to the stairlift by hanging a key on the handset wall bracket.
[E]The batterie voltage is too low to ride with the lift. Wait for about 30 minutes before you make a new ride.
22 USER MANUAL
EMERGENCY OPERATION >TRACK
STOP
B.1
B.2
A
B
B.3
B.4
[B.1]When the stairlift stops unexpectedly and no longer moves any further, the hand winder can be used to move the lift to a charging point. [B.2]Turn off the lift. [B.3]Remove the cap from the unit with a screwdriver. [B.4]Turn the hand winder as indicated on the winder. Then wind the lift in the required direction.
USER MANUAL 23
EMERGENCY OPERATION > SEAT
EMERGENCY ONLY !
C.2
B
A
B
A
CLICK!
C.3
C.4
[C.1]If the power swivel is not functioning it can be swivelled manually. Do this only in an emergency. [C.2]Insert a coin in the button on the side of the seat.
[C.3]Swivel the seat manually. [C.4]The seat must be returned to the start position. Remove the coin. Do this before you use the lift again.
C
24 USER MANUAL
EMERGENCY OPERATION >SLIDE TRACK
D.1
A
STOP
D.2
D.3
D.4
[D.1]Your Slide Track is fitted with a manual override that allows the track to be moved in case of an emergency. This is positioned towards the bottom of the track{A}. [D.2]Turn off the lift. [D.3]To move the Slide Track manually you must first loosen the locking bolt. [D.4]Use the spanner supplied as shown in
(Figure D.4) to move the Slide Track.
USER MANUAL 25
If the mentioned action does not help, call Handicare.
Display Action Display Action Write down the diagnostic code when you call
Handicare for help.
No display
Display
F A U LT
Action
Charging, but the lift does not drive
F A U LT
Display Action Display Action
ON
Final limit circuit activated Final limit circuit activated Final limit circuit activated
Display
F A U LT
Action Display
F A U LT
Action Display
F A U LT
Action
Requires charge Off charge Top track limit activated
Display
F A U LT
Action Display
F A U LT
Action Display
F A U LT
Action
Top safety edge activated Bottom track limit activated Bottom safety edge activated
F A U LT F A U LT F A U LT
26 USER MANUAL
Display Action Display
30 min.
Action Display Action
Low battery voltage Joystick activated
Display
F A U LT
Action Display
Joystick activated
Action Display Action
IR address fail
Display
F A U LT
Action
The main power relay not open
F A U LT
Display Action
The main power not closed
Display
F A U LT
Action
Brake semi-conductor failed
F A U LT
Display Action
Brake not connected
Display
F A U LT
Action
The main power relay has closed early
F A U LT
Display Action
Current limit exceeded
F A U LT
Lift driving at half speed
F A U LT
The main control board has a memory problem
F A U LT
USER MANUAL 27
Display Action Display Action Display Action
Power supply fault during charging
F A U LT
Display Action
Power supply fault during charging
F A U LT
Display Action
Power supply fault when battery on float
F A U LT
Display Action
Main board hardware fault Over current Sleeping mode
Display
F A U LT
Action
F A U LT F A U LT
If the display is showing anything but the diagnostic codes listed it requires resetting: drive the lift off the charge contacts. Turn the main switch on the unit unit off for 10 seconds and then back on.
Sleeping mode
F A U LT
28 USER MANUAL
SPAREPARTS
SIM30019 - BACKREST CUSHION
ONSA - SIMPLICITY SHORT ARM
SIM30700 - ARMREST
ASSEMBLY CONTROL
641016.52004 - CAP ARMREST
SIM33700 - KEY AND KEYSWITCH
SIM30029 - SPRING SEAT RELEASE
SIM31150 - LOOM SEAT SWITCH
SIMPLICITY SEAT
ONSSBR3 - SEAT BASE RH
ONSSBL3 - SEAT BASE LH
SIM30051 - SEAT CUSHION MKII
SIM30046 - SEAT STEM BRG COVER
SIM30047 - SEAT SWIVEL BUSH
SIM31500 - SEAT POST ASSEMBLY LH
SIM31600 - SEAT POST ASSEMBLY RH
SIM30301 - SEAT ADJUSTMENT TUBE LH
SIM30401 - SEAT ADJUSTMENT TUBE RH
USER MANUAL 29
SMART SEAT UPHOLSTERY OPTIONS
ORCPUCO - COCOA
ORCPUJA - JADE
ORCPURU - RUBY
ORCPUSA - SAND
ORCPUSP - SAPPHIRE
ORASKSSD - ARM SPACERS
DOUBLE SIZE
ORASKSS - ARM SPACERS
STANDARD SIZE
RNA35031 - ARMREST
ASSEMBLY RH
(NO CONTROL)
RNA35006 - ARMREST
ASSEMBLY RH
(CONTROL)
RNP30050 - KEY SWITCH
SIM33700 - KEY SWITCH
641415.52001 - LEVER SWITCH
RNA35003 - SEAT BELT
ASSEMBLY LH
SPAREPARTS
SMART SEAT EXTENDED UPHOLSTERY OPTIONS
ORCPUEJA - JADE
ORCPUERU - RUBY
ORCPUECO - COCOA
ORCPUESA - SAND
ORCPUESP - SAPPHIRE
RNA35004 - SEAT BELT ASSEMBLY RH
RNA35030 - ARMREST ASSEMBLY LH (CONTROL)
RNA35005 - ARMREST ASSEMBLY LH (NO CONTROL)
RNP30041 - RELEASE LEVER LH
RNP30042 - RELEASE LEVER RH
RNP30094 - LOOM SEAT SWIVEL SWITCH
RNP30077 - TORSION SPRING
RNP30015 - SWIVEL MOTOR
SMART SEAT
30 USER MANUAL
ORESFK - EXTENDED
SEAT BASE
OXSSSBEU - SEAT BASE
EXTENSION UPGRADE
RNP30076 - FLAP SWITCH BRACKET
172001.52120 - HAN 126 PCB
RNP30129 - IGUS BEARING
RNP30155 - PRESSED
SHAFT AND PINION
ONRPSL - SMART SEAT
POWER SWIVEL OPTION LH
ONRPSR - SMART SEAT
POWER SWIVEL OPTION RH
172001.52032S - IR HANDSET S/LINE INC BATTERY
000193.5049 - ROCKER SWITCH WITH SHROUD
000172.52000 - BATTERY NP7-12FR
SIM22300 - BATTERY PACK LOOM
SIM22100 - LOOM BATTERY FUSE
SPAREPARTS
172001.52350 - HAN125 PCB MOLEX
172001.52200 - MAIN PCB GREEN BLOCK
POWER PACK
SIM20009 - SAFETY EDGE LOWER
SIM23300 - BOTTOM ROLLER ASSEMBLY
USER MANUAL 31
000042.52005 - SPLICE BAR
SIM70007 - SPLICE BAR FIXING KIT
SIM40077 - 5m ALLOY BUSBAR PUSH FIT
SIM40078 - 7m ALLOY BUSBAR PUSH FIT
SIM41200 - END CAP ASSEMBLY LOWER
SIM 41300 - END CAP ASSEMBLY UPPER
SIM41301 - END CAP ASSEMBLY WITH CONTACT TOP
SIM81010 - SAFETY EDGE SLIDE TRACK BOTTOM
SIM81012 - SAFETY EDGE SLIDE TRACK TOP
SIM42400 - END LIMIT ACTUATOR
SIM40063 - 2m BUSBAR HOUSING
SIM40064 - 3m BUSBAR HOUSING
SIM40012
FINAL LIMIT AND STOP
SPAREPARTS
ONFT5M - RAIL 5m STANDARD
ONFT7M - RAIL 7m STANDARD
ONFTP5MUK - SLIDE TRACK 5m
133001.52017 - BATTERY CHARGER UK
000056.52101 - CHARGER BRACKET
172001.52201 - HAN126 PCB SLIDE TRACK
SIM81030 - ROLLER FOOT ASSEMBLY
SIM41400 - TRACK FOOT ASSEMBLY
RAIL
32 USER MANUAL
Handicare Monte-escaliers
4 Rue des Piverts
ZAC de l’ Aunaie
91610 Ballancourt-sur-Essonne
France
Tel: +33 (0) 1 69 46 86 10
Fax: +33 (0) 1 69 46 86 19 [email protected]
Handicare GmbH
Hausberger Straße 16
32457 Porta Westfalica
Deutschland
Tel: +49 (0) 571 973398-55
Fax: +49 (0) 571 973398-56 [email protected]
Prism Medical Inc.
10888 Metro Court
St. Louis, MO 63043
United States of America
Toll Free: 1.866.891.6502
Local: 314.692.9135
Fax: 314.692.7858
[email protected]
USER MANUAL
*000411.1507*
0 0 0 4 11 . 1 5 0 4 , rev. E
