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Quick Reference Guide
IP Proprietary Telephone
Model No.
KX-NT321
Thank you for purchasing an IP Proprietary Telephone (IP-PT).
Please read this manual carefully before using this product and save this manual for future use.
For more details, please refer to the manuals of the PBX.
Note:
In this manual, the suffix of each model number is omitted unless necessary.
Accessories (included)
Handset Handset Cord Wall Mounting
Adaptor
Screws
One
Stand
One One
Two One
This model supports the following PBX versions and CODEC types:
KX-TDA15/KX-TDA30: PSMPR Software File Version 4.0000 or later
KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later
KX-TDA600: PLMPR Software File Version 5.0000 or later
KX-TDE100/KX-TDE200: PMMPR Software File Version 1.0000 or later
CODEC: G.729A, G.711, G.722 *
1
*1
G.722 is only available for KX-TDE100/KX-TDE200.
A
B
C
D
E
F
G
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Location of Controls
P
O
N
H
I J K L M
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A LCD (Liquid Crystal
Display)
B AUTO DIAL/STORE: Used for System/Personal Speed
Dialling or storing programme changes.
C AUTO ANS (Auto Answer)/
MUTE: Used to receive an incoming call in hands-free mode or mute the microphone/handset during a conversation.
D INTERCOM: Used to make or receive intercom calls.
E MESSAGE: Used to leave a message waiting indication or call back the party who left the message waiting indication.
F REDIAL: Used to redial the last dialled number.
G TRANSFER: Used to transfer a call to another party.
H Headset Jack
I FLASH/RECALL: Used to disconnect the current call and make another call without hanging up.
Location of Controls
J HOLD: Used to place a call on hold.
K SP-PHONE
(Speakerphone): Used for performing hands-free operations.
L Navigator Key: Used to adjust the volume and the display contrast or select desired items.
M Microphone: Used for handsfree conversations.
N Flexible CO Buttons: Used to seize an outside line or perform a feature that has been assigned to the key.
O PROGRAM: Used to enter and exit the personal programming mode.
P Message/Ringer Lamp:
When you receive an intercom call, the lamp flashes green, and on an outside call, the lamp flashes red. When someone has left you a message, the lamp stays on red.
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Settings
Settings
Speaker volume
While in a hands-free conversation
Handset/Headset volume
*1
While using the handset or headset
Ringer volume
While on-hook or receiving a call
Press Up to increase or Down to decrease the volume.
LCD Contrast
While on-hook
AUTO DIAL AUTO DIAL
PROGRAM
PROGRAM
STORE STORE
Ring Tone
PROGRAM
(CO)
*2
AUTO DIAL
STORE
PROGRAM
INTERCOM
Press 2 times.
*1
*2
If you hear your own voice through the handset or headset, decrease the volume.
The ring tone pattern of patterns 09 to 30 is the same as pattern 01.
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Features List
Features List
Icon Meanings
(CO)
= Flexible CO button
= Feature number
= Off-hook
= Talk
= On-hook
C. Tone
= Confirmation Tone
Making Calls
To an extension extension no.
Calling
To an outside party outside phone no.
(CO)
Redial
REDIAL
Quick Dialling quick dial no.
One-touch Dialling
To store
PROGRAM
(CO)
desired no.*
(max. 32 digits)
AUTO DIAL
STORE
* Enter outside line access number
before outside phone number.
PROGRAM
To dial
(One-touch
Dialling)
assigned as a
One-touch Dialling button
5
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Features List
Personal Speed Dialling
To store personal speed dial no. (2 digits) desired no.*
(max. 32 digits)
C. Tone
* Enter outside line access number before outside phone number.
To dial
AUTO DIAL
STORE
personal speed dial no. (2 digits)
System Speed Dialling
To dial
AUTO DIAL
STORE
system speed dial no. (3 digits)
Doorphone Call doorphone no. (2 digits)
C. Tone
During a Conversation
To hold
HOLD
C. Tone
Call Hold
To retrieve a call at the holding extension
(CO)
/
INTERCOM
To retrieve an outside call from another extension
(CO)
Call Transfer
TRANSFER
C. Tone
extension no.
(CO)
outside
To an extension
phone no.
To an outside party
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Features List
Useful Features
Multiple Party Conversation
To add other parties during a conversation (i.e., conference)
(Conference)
assigned as a
Conference button
C. Tone
(Conference)
assigned as a
Conference button
C. Tone
desired phone no.
Talk with
Talk to the new party.
multiple parties.
To leave a conference
(Conference)
assigned as a
Conference button
C. Tone
Setting the Telephone According to Your Needs
Do Not Disturb
Both Calls
Outside Calls
Intercom Calls
Timed Reminder
Set
Cancel C. Tone
To set
12 H hour/minute
(4 digits)
24 H hour/minute
(4 digits)
AM
PM
1 time daily
C. Tone
To cancel
C. Tone
To stop or answer the ring back
INTERCOM
/
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Features List
Before Leaving Your Desk
Call Forwarding
Both Calls
Outside Calls
Intercom Calls
All calls
Busy
No answer
Busy/
No answer
Cancel extension no.
OR
outside line access no.
outside phone no.
C. Tone
Making Use of the Voice Mail Service
Listening to a message
From your own extension
VPS extension no.
Mailbox Password*
* If you have no password, you can skip the last step.
From someone else’s extension
KX-TVM series
Listen to Message
Deliver Message
Mailbox Management
Automated Attendant
Message Notification
Other Features
End Call
VPS extension no.
KX-TVP series
Listen to Message
mailbox no.
Mailbox Password*
* If you have no password, you can skip the last step.
Deliver Message
Check Mailbox Distribution
Automated Attendant
Mailbox Management
Other Features
End Call
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Features List
Leaving a message
VPS extension no.
From your own extension
Mailbox Password*
From someone else’s extension mailbox no.
Mailbox Password*
* If you have no password, you can skip the last step.
Enter the desired mailbox number
Leave a message
To send the message immediately
(KX-TVM series)
(KX-TVP series)
To set the delivery time
Follow the guidance
During playback
Repeat Voice Guidance
Exit
• Consult your dealer or the network administrator for more details regarding feature numbers.
• It is possible to assign flexible CO buttons as feature buttons.
• Control panel/button names and descriptions can be found in “Location of
Controls” on page 2.
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Connection
Connection
<Back view> To a Switching Hub.
To a PC.
Optional AC adaptor
(not included).
Clamp
AC adaptor
Headset
Recommended: KX-TCA89
PC connection/Switching Hub connection
• Use a straight CAT 5 (or higher) Ethernet cable (not included) that is 6.5 mm in diameter or less.
• For further information on the connection to a PC, refer to the documentation provided for the PBX.
AC adaptor
• Use a Panasonic AC adaptor KX-A239UK (PQLV206E).
• The AC adaptor is used as the main disconnect device. Ensure that the
AC outlet is located near the unit and is easily accessible.
CAUTION:
When selecting Ethernet cables
• Use flexible, high-quality, snagless (without strain relief) cables.
Do not use cables with coating that may tear or crack when bent.
When connecting cables
• Ensure that the Ethernet cables and the AC adaptor cord are clamped to prevent damage to the connectors.
• Cables may be routed upwards by using the appropriate cable clamp located on the back of the unit.
When connecting a headset and AC adaptor
• Ensure that the headset cord and the AC adaptor cord are wound around the hook to prevent damage to the connectors.
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Stand Usage
Stand Usage
Attaching the Stand
Place the catches (
A
) of the stand into hooks located in the unit.
Gently push the stand in the direction indicated until it locks into place. The stand will be mounted in the high position.
A
Removing the Stand
Hold the stand with both hands.
Gently rotate the stand in the direction indicated until it is released.
Cabling
When using the stand, ensure that the cables are clamped as shown.
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Stand Usage
Adjusting from High to Low Position
Hold the stand with both hands as shown and rotate the stand in the direction indicated until it locks into the low position (
B
).
1
Adjusting from Low to High Position
B
Hold the stand with both hands as shown and rotate the stand in the direction indicated until it locks into the high position (
A
).
A
1
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Wall Mounting
Wall Mounting
1. Remove the stand if it is attached. For information on removing
the stand, refer to page 11.
2. Attach the wall mounting adaptor as shown.
• Make sure the cables are not pinched by the wall mounting adaptor. When running the cables from the top of the unit, look through the opening in the wall mounting adaptor to confirm that the cables are not being pinched.
• Slide the wall mounting adaptor in the direction indicated until it locks into place.
3. Drive the 2 screws into the wall either 83 mm or 100 mm apart, and mount the unit on the wall.
• You can find a wall mounting
template on page 19.
• Make sure that the wall that the unit will be attached to is strong enough to support the unit
(approx. 1.5 kg).
• Make sure the cables are securely fastened to the wall.
• When this unit is no longer in use, make sure to detach it from the wall.
83 mm
100 mm
Washer
Drive the screw to this point.
Locking the Handset Hook
Pull down the handset hook until it locks to prevent the handset from falling off the handset cradle when the unit is mounted to a wall or set at a high angle.
To temporarily place the handset down during a conversation, hook it over the top edge of the unit as shown.
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Important Information
Important Information
When using a KX-NT321 IP-PT, keep the following conditions in mind.
• If the unit does not operate properly, disconnect the unit from the
Ethernet cable and then connect again.
• If you are having problems making calls, disconnect the Ethernet cable and connect a known working IP-PT. If the known working IP-PT operates properly, have the defective IP-PT repaired by an authorised Panasonic factory service centre. If the known working IP-PT does not operate properly, check the PBX and the Ethernet cable.
• Wipe the unit with a soft cloth. Do not clean the unit with abrasive powders or with chemical agents such as benzene or thinner.
• Use only the correct Panasonic handset.
• Do not disassemble this unit. Dangerous electrical shock could result.
The unit must only be disassembled and repaired by qualified service technicians.
• If damage to the unit exposes any internal parts, immediately disconnect the cable or cord. If the power is supplied from the network to the IP-PT
[Power-over-Ethernet], disconnect the Ethernet cable. Otherwise, disconnect the AC adaptor cord. Then return this unit to a service centre.
• Never attempt to insert wires, pins, etc. into the vents or other holes of this unit.
• This unit is designed to aid the visually handicapped to locate dial keys and buttons.
• This unit is designed to be installed under controlled conditions of ambient temperature and a relative humidity.
• Avoid installing the unit in damp or humid environments, such as bathrooms or swimming pools.
• 999 and 112 can be dialled on the product after accessing the outside line for the purpose of making outgoing calls to the BT emergency (999) and (112) services (United Kingdom only).
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Important Information
Take special care to follow the safety suggestions listed below.
Safety
1) The unit should only be connected to a power supply of the type described in the Quick Reference Guide or as shown on the label on the unit.
2) When left unused for a long period of time, the optional AC adaptor should be unplugged from the AC outlet, if you are using Power-over-
Ethernet, disconnect the Ethernet cable.
Installation
Environment
1) Do not use this unit near water, for example, near a bathtub, washbowl or sink. Damp basements should also be avoided.
2) Keep the unit away from heating appliances and devices that generate electrical noise, such as fluorescent lamps, motors and televisions.
These noise sources can interfere with the performance of the unit. It also should not be placed in rooms where the temperature is less than
5 °C or greater than 40 °C.
Placement
1) Do not place heavy objects on top of this unit.
2) Care should be taken so that objects do not fall onto, and liquids are not spilled into, the unit. Do not subject this unit to excessive smoke, dust, moisture, mechanical vibration, shock or direct sunlight.
3) Place the unit on a flat surface.
WARNING:
TO PREVENT POSSIBLE FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE
THIS UNIT TO RAIN OR MOISTURE.
THIS HANDSET EARPIECE IS MAGNETISED AND MAY RETAIN SMALL
FERROUS OBJECTS.
DISCONNECT THIS UNIT FROM POWER OUTLET/THE ETHERNET
CABLE IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES
UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR
ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND
CONTACT AN AUTHORISED SERVICE CENTRE.
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Important Information
IMPORTANT NOTICE:
• Under power failure conditions, the IP-PT may not operate. Please ensure that a separate telephone, not dependent on local power, is available for use in remote sites in case of emergency.
• For information regarding network setup of the IP-PT such as IP addresses, please refer to the Installation Manual for the Panasonic PBX.
• If an error message is shown on your display, consult your dealer or the network administrator.
• The firmware of the KX-NT321 is protected by copyright laws and international treaty provisions, and all other applicable laws. It cannot be reverse engineered, decompiled or disassembled.
This unit is capable of being used in conjunction with hearing aids fitted with inductive coil pick-ups. The handset should be held as for normal conversation. For operation, the hearing aid should be set to its “T” position or as directed in the operating instructions for the hearing aid.
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Important Information
Information on Disposal for Users of Waste Electrical &
Electronic Equipment (private households)
This symbol on the products and/or accompanying documents means that used electrical and electronic products should not be mixed with general household waste.
For proper treatment, recovery and recycling, please take these products to designated collection points, where they will be accepted on a free of charge basis. Alternatively, in some countries you may be able to return your products to your local retailer upon the purchase of an equivalent new product.
Disposing of this product correctly will help to save valuable resources and prevent any potential negative effects on human health and the environment which could otherwise arise from inappropriate waste handling. Please contact your local authority for further details of your nearest designated collection point.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further information.
Information on Disposal in other Countries outside the
European Union
This symbol is only valid in the European Union.
If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal.
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Important Information
This product is intended to be connected to a Panasonic PBX only.
Panasonic Communications Company (U.K.) Ltd. declares that this equipment is in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment
(R&TTE) Directive 1999/5/EC.
Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting:
http://www.doc.panasonic.de
Contact to Authorised Representative:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany
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Wall Mounting Template
Wall Mounting Template
One screw here
WALL MOUNTING TEMPLATE
1. Drive the screws into the wall as indicated.
2. Hook the unit onto the screw heads.
Note:
Make sure to set the print size to correspond with the size of this page. If the dimensions of the paper output still deviate slightly from the measurements indicated here, use the measurements indicated here.
One screw at either point
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Panasonic Business Systems U.K.
Panasonic House, Willoughby Road, Bracknell,
Berkshire RG12 8FP
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic Communications
Co., Ltd.
© 2008 Panasonic Communications Co., Ltd. All Rights Reserved.
PSQX4660YA-GQ
KK0208YH1028 (UK)
