Franking machine
Operator Manual
Reference Guide
2 PostBase Mini
About this Manual
This Operator Manual is directed at the users of the
PostBase Mini franking machine.
This Operator Manual contains all relevant information on handling the PostBase Mini. Functions that are described here but are not available for each PostBase Mini (among other things because of postal requirements in the individual countries) are identified as (not available in all countries) .
Further documents The Installation instructions (flyer) and the First steps manual which were supplied with your PostBase Mini contain all relevant information on installing, commissioning and handling the PostBase Mini.
Information on country-specific features and particularities can be found in the Addendum to the Operator Manual (if available in your country) .
Safety tips The following keywords and signs identify the safety tips in this manual:
Warning! indicates a potential hazard that may result in injury.
Caution!
indicates a potential hazard that may result in damage to the machine or impair the franking process.
Text features and symbols
In this manual, the product name appears in its plain form
‘PostBase Mini’.
The following symbols and text features are used in this manual:
• Bullets precede instructions.
– Dashes precede list items.
Menu names and options from the operating menu are written in small capitals, e.g. M ENU .
A tip offers advice or additional suggestions for improving the operation.
Illustrations The display figures in this manual are generic examples that may differ from the actual display on your PostBase Mini.
As currency, Euro is used exemplarily.
Contents 3
About this Manual _____________________________________________2
1 Safety tips ____________________________________________________6
2 A short description of the PostBase Mini __________________________8
3 Installation and commissioning _________________________________11
Step 1: Unpacking and checking the contents of the package ___________11
Step 2: Assembling PostBase Mini _______________________________12
Step 3: Removing the transport fixture _____________________________13
Step 4: Connecting PostBase Mini ________________________________14
Step 5: Turning the PostBase Mini on _____________________________15
Step 6: Installing PostBase Mini __________________________________15
4 The basics of operation ________________________________________22
4.1
Turning the PostBase Mini on / off __________________________22
4.2
4.3
Standby ______________________________________________23
Screen elements and operation philosophy ___________________24
4.3.1
4.3.2
4.3.3
4.3.4
The touch screen _______________________________________24
The Home screen ______________________________________26
The Product calculation menu _____________________________27
The Menu _____________________________________________29
4.3.5
4.3.6
4.3.7
4.3.8
Lists _________________________________________________29
Adjustment menus ______________________________________30
Pop-up windows ________________________________________31
Procedures (wizards) ____________________________________32
5 Setting the franking imprint _____________________________________33
5.1
Product / postage _______________________________________34
5.1.1
5.1.2
Setting a product via shortcut _____________________________34
Setting mailing data _____________________________________35
5.1.3
5.1.4
5.1.5
5.2
5.3
Setting the weight – Weighing the mail piece _________________36
Setting the weight manually
(not in all countries) __________________37
Setting the postage manually
(not in all countries) ________________37
Advertising imprint ______________________________________38
Date (not changeable in all countries)
____________________________39
6 Franking ____________________________________________________40
6.1
6.2
Changing the user (optional)
________________________________40
Selecting / changing an account ___________________________41
6.3
6.4
6.5
Positioning and franking a letter ____________________________42
Displaying and resetting the piece counter ___________________43
Using PostBase Mini in ‘PC Mode’ (optional)
___________________44
4 PostBase Mini
7 Displaying and printing registers ________________________________ 45
8 Download postage
(subject to country-specific regulations / not available in all countries) 47
9 Special functions _____________________________________________ 48
9.1
Print advert only _______________________________________ 48
9.2
Print Numbers _________________________________________ 49
10 Account administration ________________________________________ 51
10.1
Switch account function on / off ____________________________ 51
10.2
10.3
10.4
Display account information ______________________________ 52
Set one account to zero _________________________________ 52
Set all accounts to zero __________________________________ 52
11 Advanced settings & system information _________________________ 53
11.1
System information _____________________________________ 53
11.2
11.3
Display brightness ______________________________________ 53
Sound signals _________________________________________ 54
11.4
11.5
11.6
11.7
11.8
11.9
User interface language _________________________________ 55
Standby time __________________________________________ 55
Product after Standby
(not in all countries) ______________________ 56
Auto Off ______________________________________________ 57
Meter type
(not in all countries) _______________________________ 57
Connection to data centre ________________________________ 58
11.10
View contact information _________________________________ 61
11.11
Access control / PIN ____________________________________ 61
11.12
Auto Postage Download
(not in all countries) ____________________ 62
11.13
Remote Services _______________________________________ 64
11.14
Change Postal Code (ZIP) / Re-authorisation (not in all countries)
____ 64
12 Maintenance and care _________________________________________ 65
12.1
Cleaning the PostBase Mini ______________________________ 65
12.2
12.3
Checking the ink level ___________________________________ 66
Changing the ink cartridge _______________________________ 66
12.4
12.5
Aligning the ink cartridge _________________________________ 71
Cleaning the print system ________________________________ 73
12.5.1
Starting automatic print system cleaning _____________________ 73
12.5.2
Cleaning ink cartridge by hand ____________________________ 74
12.6
12.7
12.8
Move the motor of the print system to reference position ________ 76
Calibrating the touch screen ______________________________ 76
Replacing the battery ___________________________________ 77
Contents 5
13 Tips for troubleshooting _______________________________________79
13.1
Error messages ________________________________________79
13.2
Problems and remedies __________________________________79
14 Withdrawal and disposal of the PostBase Mini _____________________85
Appendix
Technical Data ________________________________________________87
Declaration of conformity ________________________________________89
License ______________________________________________________90
Security Declaration for data usage ________________________________92
United States Patents ___________________________________________92
Graphical symbols and product safety labels _________________________93
User interface symbols (overview) _________________________________95
Index ________________________________________________________99
Customer Support / Warranty ____________________________________107
6 PostBase Mini
1 Safety tips
PostBase Mini is a digital franking machine with ink-jet print technology for franking mail. PostBase Mini complies with the pertinent safety regulations for office information equipment.
Please observe the following tips for your own safety:
Prevention of electrical hazards
• Operate the PostBase Mini only on a grounded single-phase power socket. Make sure your office power supply conforms to the power requirements indicated on the power supply unit’s serial number plate.
• Only use one of the power supply units specified in the appendix “Technical Data”.
Make sure that the power supply unit is not damaged.
• Make sure the socket for connecting the PostBase Mini is close by and easily accessible at all times.
• Unplug the mains plug in case of an emergency. Call the Customer Support.
• Take special care that no foreign objects or liquids penetrate the interior of the
PostBase Mini.
• Unplug the mains plug prior to cleaning the PostBase Mini.
Prevention of mechanical hazards
• Do not remove any equipment related to safety or protection. Do not make them inoperative or unable to function.
• Do not remove any parts of the housing.
Accessories and consumables
• We recommend to use only approved FP equipment and FP original parts. The manufacturer FP has established reliability, safety and applicability. The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products. The full functioning of the
PostBase Mini franking machine at the time of delivery can only be guaranteed when using original Francotyp-Postalia ink cartridges.
• Only use one of the power supply units specified in the appendix “Technical Data”.
Make sure that the power supply unit is not damaged.
Safety tips 7
• Use the supplied cables or cables that have been approved by Francotyp-Postalia.
Make sure that cables are not damaged.
• Ingestion of the ink can be hazardous to health. Avoid contact with the eyes. Keep the ink cartridges away from children. Further instructions for use are enclosed with the ink cartridge.
• We recommend to use only the batteries provided by Francotyp-Postalia.
The manufacturer FP has established reliability, safety and applicability.
Observe the instructions enclosed with the battery for correct use and disposal.
General safety tips
• Install the PostBase Mini according to the instructions.
• When you move the PostBase Mini from a cold environment (i.e. below 10 °C /
50 °F): Unpack the PostBase Mini and wait at least two hours before connecting the PostBase Mini. The PostBase Mini requires this period to adapt to the ambient conditions. Any condensation evaporates.
• Have maintenance and repair work done only by qualified personnel authorised by
Francotyp-Postalia. Otherwise, your warranty may become void.
8 PostBase Mini
2 A short description of the PostBase Mini
Scale with weighing platform
Display / touch screen
Stylus for touch screen operation: pull out to the right
Operating panel ink cartridge below it
Button
ON / OFF
Letter slot
Serial number plate
(at the bottom)
Connections (view from the right)
Battery compartment
(at the bottom)
PC connection
USB
Connection for an optional external device
USB
LAN port / Network interface
Connection for the external power supply unit
Only use power supply unit specified in
the appendix “Technical Data”.
A short description of the PostBase Mini 9
Things worth knowing about PostBase Mini
PostBase Mini is a digital franking machine for small mail volumes featuring a touch screen. It stands out due to its compact design and intuitive handling. The reliable ink-jet technology delivers clean franking imprints.
Intuitive handling PostBase Mini makes do with only a single button, arranged in the centre: for switching on and off. For all other operations, the clearly designed user interface in the 3.5 inch colour display guides you fast and easy to the desired destination.
Franking Simply switch on the PostBase Mini, select a postal product, position a letter – done!
Franking is possible on mail pieces made of ink-absorbing material – postcards to 6 mm (0.23") thick letters in
ISO B4 format – and special self-adhesive labels.
Letters as advertising medium In addition to printing postage, you can print an advertisement of your choice on every mail piece you send.
When using the optional PC control software, this can also be a text message (if available in your country) .
Download postage You conveniently download the postage for franking online from the data centre into your franking machine.
If desired, PostBase Mini can also, by itself, make sure there is always sufficient postage available and prompt you automatically to download postage.
(Availability and handling of features relating to postage accounting depend on the respective countries.)
Remote Services: flexible and up to date
The PostBase Mini ensures you are always using the current postal rates. Whether new postage rates, new adverts or a software update – the franking machine downloads current data from the data centre.
10 PostBase Mini
Additional functions Weighing – the space saving, integrated scale quickly and reliably determines the weight of letters and parcels. The determined weight directly affects the product settings.
Account function – PostBase Mini allows for registration and billing of postage costs to accounts.
Access control – PostBase Mini can be protected against unauthorised use via a PIN (Personal Identification Number).
Controlling PostBase Mini via PC software (optional) .
Francotyp-Postalia offers software for controlling and administration of the PostBase Mini franking machine via PC, e.g. NavigatorBasic, NavigatorPlus,
RemoteOne, ReportOne (not available in all countries) .
Installation and commissioning 11
3 Installation and commissioning
Step 1: Unpacking and checking the contents of the package
Warning!
Do not start operating PostBase Mini if parts are damaged or missing. Please contact the Customer Support.
Caution! Carry out the steps exactly in the given order. Also, consult the installation instructions (fold-out).
9
1
8
7
7
8
5
6
9
3
4
1
2
6 5
PostBase Mini franking machine
Ink cartridge
Power cable
Power supply unit
USB cable
Ethernet cable
‘First steps’ manual
Installation instructions (flyer)
Weighing platform (version as ordered)
4 3
2
12 PostBase Mini
• Unpack the packages.
• Check that the contents of the packages are complete and free from any damage.
Keep the packing. Use it again whenever you need to transport your PostBase Mini, or when sending it to the customer support.
Step 2: Assembling PostBase Mini
Caution!
When you move PostBase Mini from a cold environment (i.e. below
10 °C / 50 °F): Unpack the PostBase Mini and wait at least 2 hours before connecting PostBase Mini. PostBase Mini requires this period to adapt to the ambient conditions.
Slot
• Choose an installation site with the following ambient conditions:
– room temperature: 15 °C to 35 °C (59 °F to 95 °F)
– no direct sunlight
– power socket in the immediate vicinity
– network connection with internet access.
• Place PostBase Mini on a firm, level, low vibration and horizontal base.
• Remove the protective foil from the display.
Mounting the weighing platform
• Hold the weighing platform such that the slot in the weighing platform foot points to the back.
• Place the weighing platform onto the scale receptacle from above. The slot of the weighing platform must slide in the counterpart on the scale receptacle.
• Press down slightly on the weighing platform with your flat hand.
Installation and commissioning 13
Step 3: Removing the transport fixture
To protect the print system, the ink cartridge holder is secured with tape (transport fixture).
Remove the transport fixture:
• Lift up the operating panel as far as it goes.
It snaps in this position.
• Loosen the tape from the housing and carefully pull it to the left, peeling it off the ink cartridge holder.
Note: Do not insert the ink cartridge until later
in the installation process (step 6)!
Tape
• Lower the operating panel back into position.
14 PostBase Mini
Step 4: Connecting PostBase Mini
Warning!
Only use one of the power supply units specified in the appendix
“Technical Data”. Make sure that the power supply unit is not damaged.
Use the cables provided with the PostBase Mini or approved by Francotyp-
Postalia. Make sure that cables are not damaged.
Connect PostBase Mini only to a grounded single-phase power socket. Make sure your office power supply conforms to the power requirements indicated on the power supply unit’s serial number plate.
Make sure the socket for connecting PostBase Mini is close by and easily accessible at all times.
Optional
• Connect the franking machine to a local area network (LAN).
• Connect the franking machine to a PC
(optional) .
• Plug the mains plug of the power supply unit into the power connection of the franking machine. Connect the power cable to the power connection of the power supply unit. Only then, plug the power cable into the power socket.
Installation and commissioning 15
Step 5: Turning the PostBase Mini on
• Press the button on the operating panel.
The display lighting and button illumination switch on. PostBase Mini performs a self test and then starts the installation procedure.
Step 6: Installing PostBase Mini
PostBase Mini will guide you step by step through the installation procedure. This chapter covers a selection of the most important steps. Follow the instructions on the display.
For information on handling the touch screen and an overview of screen elements, please
read chapter 4.3.
• Have the R-PIN ready (received seperately).
• Touch the button with the desired language .
• Confirm with the button and continue the installation procedure.
16 PostBase Mini
PostBase Mini comes with pre-set connection settings that should work in most cases.
• Press the button to use these settings.
PostBase Mini tests the connection to the FP
Infrastructure.
If no connection can be established, the wizard for entering connection parameters is opened.
• If necessary: Enter the connection parameters. If need be, ask your network administrator for details.
For details on possible settings, please read the appendix “Connection settings (Overview)” in the “First steps” Operator Manual.
Caution!
PostBase Mini may reboot several times during installation. Do not unplug the machine!
• Enter the Repository-PIN (R-PIN).
• Confirm with the button.
PostBase Mini now downloads the software and data, then reboots.
• Follow the instructions on the display.
Installation and commissioning 17
PostBase Mini then asks you to insert the ink cartridge .
• Lift up the operating panel as far as it goes.
You can feel it engage.
• Remove the ink cartridge from the packing.
Do not remove the protection strip (nozzle protection) yet.
To ensure the pigments, which may have settled, immingle optimally:
• Shake the ink cartridge vigorously six times.
• Remove the protection strip (nozzle protection) from the ink cartridge.
18 PostBase Mini
• Hold the ink cartridge so the contacts are facing to the front of the franking machine.
• Insert the ink cartridge into the socket.
• Push the ink cartridge all the way down until the little green latch locks it into place with an audible click. While doing so, you will have to overcome a slight spring pressure.
The illustration on the left shows the correct position of the latch.
• Lower the operating panel back into position.
PostBase Mini calibrates the cartridge …
Installation and commissioning 19
… and prompts you to perform a test print .
• Place an empty envelope at the right hand edge of the letter slot and push in as far as it goes.
As soon as the sensor (in the back right hand corner of the letter slot) detects the envelope, the PostBase Mini grips the envelope tightly and prints the test print.
Test print (example) • On the test print, determine the numbers where
– the horizontal lines are as exactly next to each other as possible and
– the vertical partial lines are as exactly above each other as possible.
The ink cartridge is correctly aligned when horizontal and vertical partial lines form one line each at number 5.
• Confirm with the button.
When horizontal and / or vertical partial lines do not form one line each at number 5:
• Press to continue the procedure of ink cartridge alignment.
20 PostBase Mini
Adjust cartridge: horizontal line
• Type the number where the horizontal partial lines are as exactly next to each other as possible.
In the example, this is number ‘4’.
(If necessary: Press CE to clear the displayed number.)
• Confirm and continue with .
Adjust cartridge: vertical line
• Type the number where the vertical partial lines are as exactly above each other as possible.
In the example, this is number ‘7’.
(If necessary: Press CE to clear the displayed number.)
• Confirm and continue with .
• Place an empty envelope for another test print.
• Assess the test print. If necessary, repeat the alignment procedure until a correct alignment has been obtained.
Installation and commissioning 21
• Contact to the data centre / load postage.
To be able to frank with your PostBase Mini, the PostBase Mini must have the corresponding postage credit available. For this, a connection to the data centre is necessary.
The exact process, permissible loading amounts, as well as postage accounting depend on postal regulations of the respective countries.
Home screen (example) PostBase Mini shows the Home screen.
Installation is complete.
In the M ENU , you can configure the system settings of your PostBase Mini to your liking
(display brightness, tone signals, standby time, access control via PIN …). You also have access to the account function of the
PostBase Mini in the M ENU .
22 PostBase Mini
4 The basics of operation
In this chapter, you will learn about the basic functions of the PostBase Mini and how to handle the touch screen.
4.1
Turning the PostBase Mini on / off
Turning on
• Press the button on the operating panel.
The display lighting and button illumination switch on. The PostBase Mini performs a self test and then displays the Home screen.
When access control is active, PostBase Mini prompts you to enter the PIN during the start routine.
3 seconds
Turning off
• Press the button for three seconds .
The PostBase Mini will complete any current actions and then switches off. The display light and button illumination go out and the touch screen is deactivated.
4.2
Standby
The basics of operation 23
Disconnecting from mains
Caution!
Make sure to always turn the
PostBase Mini off before disconnecting the
PostBase Mini from mains. Never pull the mains plug or separate the power supply in any other way before the printing system has reached its sealed position. This is the only way to prevent drying up and to ensure a permanently high print quality
• Press the button ON/OFF for three seconds to turn the franking machine off.
The display light and button illumination go out.
• Unplug the mains plug of the power supply unit from the socket.
The PostBase Mini franking machine will go to standby automatically if it is not used for some time.
The display is dark and the button is illuminated in standby. The touch function is inactive.
You can ‘wake up’ PostBase Mini by briefly pressing the button.
24 PostBase Mini
4.3
Screen elements and operation philosophy
This chapter covers the user interface of the PostBase Mini franking machine. You will learn how to operate the touch screen, the screen elements and the menus, window types and symbols.
4.3.1
The touch screen
The touch screen is active when the display is lit. To operate the PostBase Mini, simply touch the screen elements with your finger.
General operation philosophy
You briefly touch the desired screen element
(in the example: the postage button) with your finger. PostBase Mini performs the corresponding action.
You can operate scrollbars with the arrows or by touching the slider and moving it. The setting is updated when you lift your finger off.
Slider
Scrollbar
Stylus
Stylus
You can also use the supplied stylus instead of your finger. The stylus is located behind the operating panel. You can pull it out to the right.
The basics of operation 25
Buttons
You distinguish buttons from the screen background by a frame. They can have various states, depending on the function:
Button can be pressed / is active.
Button is selected.
Button is being pressed.
Button cannot be pressed / is deactivated.
Standard buttons
The term ‘standard button’ refers to common functions like:
OK / Save – confirm an entry, a message, a security prompt.
Save the displayed setting.
Cancel – abort entry / function.
Back – to the previous window / higher-level menu. Go back one step / level.
Continue – acknowledge a message, accept the current setting and proceed to the next step.
26 PostBase Mini
4.3.2
The Home screen
The Home screen appears after the machine was turned on and the start routine has been successfully completed. It shows the current franking settings at a glance.
Advertising imprint:
Advert / SMS text (optional)
Postage (price of the product)
Date
Current account
Further shortcuts
Weight
Mailing data
Shortcut
(selected)
Available shortcuts
Open the Menu, access
– Special features
– Administration functions
– Basic settings
– Service function
Functions In the Home screen
– you have access to all franking imprint settings
– you frank your mail pieces
– you can weigh your mail pieces
– you can open the Menu
– current settings are displayed.
Operation philosophy A function can be edited or selected by simply touching its button. Depending on the respective function, the PostBase Mini opens a list, an adjustment menu or a menu offering further options. In the chapters to follow, you will be introduced to each of the menu and window types and their operation.
The basics of operation 27
4.3.3
The Product calculation menu
In the Product calculation menu, you set the product for franking.
Calling up the Product calculation menu
You open the Product calculation menu by pressing the button showing the postage value.
Weight
Postage The left area of the display shows the available mailing data.
You can scroll the list with the scroll bar if more than three options are available.
The set weight for product calculation appears to the right in the display.
The postage and the button only appear if all necessary mailing data were selected.
You can view the selected mailing data with
Available mailing data
Scrollbar
28 PostBase Mini
Press the desired setting Selecting mailing data
You select the mailing data for a product by pressing the button with the desired setting.
PostBase Mini applies your selection and shows the next available mailing data to the left in the display. PostBase Mini guides you through the postage calculation process step by step.
Press the button to accept the current setting and to return to the Home screen.
Scroll the list
Accept current setting and return to Home screen
Deselecting mailing data
You can erase the mailing data step by step with the button.
Display current mailing data
To view the selected mailing data, press the button.
PostBase Mini displays the current mailing data in a pop-up window.
Close the pop-up window with the button.
Returning to the Home screen
Set product for franking With the button, you set the selected product for franking and return to the Home screen.
Cancel Product calculation menu Deselect all mailing data and cancel the
Product calculation menu with the button.
The product set last remains set in the Home screen.
4.3.4
The Menu
Menu (example)
The basics of operation 29
Use the M ENU button to open the Menu. From this Menu, you can access the basic settings, administration, and service functions.
Use the arrow buttons to scroll to the next page and back in the Menu.
More functions
4.3.5
Lists
Current setting
Further
available options
Lists (e.g. for adverts) offer all available settings. The current setting is shown with a green background.
Use the arrow buttons to scroll forward or backward.
Press the respective button to select one of the provided settings.
30 PostBase Mini
4.3.6
Adjustment menus
A separate menu each opens for editing and selecting settings. There are different types of adjustment menus, for example lists where you select a setting or menus with a keypad for entering figures or letters.
Current setting
Save
current setting
Lists
The left area of the display shows the available settings. The current setting is shown with a green background.
You can scroll the list with a scroll bar if more than four options are available.
Press the button to save the current setting and to quit the adjustment menu.
Press the button to leave the adjustment menu without saving any changes.
Display field
Button assigned according to function
(here: reset to current date)
Save
Input via keypad
Use the keypad to input values. The display field indicates your input.
The keypad is always matched to the respective situation: The button labels change accordingly, depending on whether you must type figures or figures and letters.
The bottom left button is assigned a special function matched to the current operation. In the adjustment menu for setting the franking date, for example, this is ‘reset to current date’.
Press CE to clear input.
Press the button to save the current setting and to quit the adjustment menu.
Press the button to leave the adjustment menu without saving any changes.
The basics of operation 31
Display field
Decrease
Increase
4.3.7
Pop-up windows
Input using the counter principle
(not in all countries)
For some particular settings, PostBase Mini may require you to enter values via a counter principle.
Mode of operation: Use the arrow buttons to increase or decrease the figure in each digit until the desired amount is displayed in the top of the display.
Press the button to save the displayed amount.
Press the button to leave the adjustment menu without saving any changes.
For some settings, a window covering parts of the current window opens (pop-up window). The pop-up prompts you for an action. Messages and the ‘PC Mode’ (using the PC control software for PostBase Mini) also appear as a pop-up.
Some pop-up messages feature auto-confirmation, i.e. they automatically close after some time.
No / Cancel Yes / Confirm
32 PostBase Mini
4.3.8
Procedures (wizards)
For more complex settings, e.g. when setting up connection data, PostBase Mini guides you through all necessary actions step by step. Different window types are used, depending on requirements.
Press the button to accept the current settings and to go to the next step.
You can press the button to return to previous steps.
Pressing the button in the first screen of the procedure will discard all settings and close the procedure.
Setting the franking imprint 33
5 Setting the franking imprint
Set advertising imprint Set postal product / postage
Date
Product details
Open list with further shortcuts
Shortcuts
(set postal product)
Open the Menu:
– setting date
– changing account
This chapter describes the required settings for franking and the additional possible advertising imprint:
– Postage / postal product (see chapter 5.1)
– Advertising imprint (see chapter 5.2)
– Date (see chapter 5.3).
Detailed information on the franking imprint of your postal service can be found in the country-specific addendum.
For information on how to use the optional PC control software from Francotyp-
Postalia (e.g. Navigator, RemoteOne) to set the franking imprint, please refer to the manual provided with the software.
34 PostBase Mini
5.1
Product / postage
PostBase Mini sets the postage, i.e. the price for the postal product using the chosen mailing data (destination, type, mail piece dimensions and additional services if applicable), in conjunction with the displayed weight.
Use the shortcuts to fast and easily set up a product.
5.1.1
Setting a product via shortcut
The franking machine comes ex factory with typical postal products stored as shortcuts. You can directly view and retrieve three products in the Home screen at the touch of a button. Via the
+
button, you can display and call up further shortcuts.
There are up to 10 shortcuts available. Upon activation of a new rate table, the shortcuts will be erased and re-programmed.
• In the Home screen, press the desired shortcut button.
• If necessary: weigh the mail piece.
The product with the related postage is set for franking.
Available shortcuts
Currently selected shortcut
Further shortcuts
• In the Home screen, press the
+
button.
PostBase Mini opens a list with further shortcuts.
• Press the desired shortcut button.
PostBase Mini sets the product with the related postage and returns to the Home screen.
For details on how to save products as shortcuts via the optional PC control software from Francotyp-Postalia (e.g. Navigator,
RemoteOne), please refer to the manual provided with the software.
Setting the franking imprint 35
5.1.2
Setting mailing data
In the Home screen:
• Press the postage button.
PostBase Mini opens the Product calculation menu.
Display selected mailing data
PostBase Mini prompts you for all required details regarding the mail piece.
• Select the respective desired setting by pressing the button.
The postage appears as soon as all necessary mailing data have been selected.
If the desired mailing data have been set:
• Press the button to accept the current setting and to return to the Home screen.
36 PostBase Mini
5.1.3
Setting the weight – Weighing the mail piece
Caution! Please observe the following notes on handling the scale:
• Please heed the maximum weight of 2 kg (5 lb).
• Place large mail pieces on the scale so that these are not touching the housing of the PostBase Mini. This prevents you getting false weighing results.
• The scale only determines a new weight if it was emptied before.
Therefore, always empty the weighing platform prior to putting on a mail piece for weighing.
• In the Home screen, place the mail piece on the weighing platform.
Note:
When the sound signals of the PostBase Mini are O N a beep indicates that the scale has determined the weight.
The weight determined by the scale is now set. PostBase Mini sets the postage based on the displayed weight and the selected mailing data.
Setting the franking imprint 37
5.1.4
Setting the weight manually
(not in all countries)
For certain products, the PostBase Mini offers the possibility to enter the weight manually. This feature is necessary for mail pieces that exceed the scale’s weighing range
(>2 kg / >5 lb).
• Call up the Product calculation menu.
• Select the desired mailing data as usual.
• Press the button which offers the ‘Weight
Entry’ option.
PostBase Mini opens an adjustment menu where you can set the weight.
• Enter the weight.
• Confirm with .
PostBase Mini uses the set weight to calculate the postage.
5.1.5
Setting the postage manually
(not in all countries)
There may be particular cases where PostBase Mini does not offer the desired mailing data and thus cannot calculate the postage. In such a case, PostBase Mini offers the possibility to enter the postage value manually.
• Call up the Product calculation menu.
• Select appropriate option(s) from the list
(country-specific) .
It may be called ‘Other’ for example.
PostBase Mini opens an adjustment menu where you can set the postage.
• Enter the desired postage and confirm.
• Press the button to accept the displayed product setting and to return to the Home screen.
38 PostBase Mini
5.2
Advertising imprint
With the franking imprint, PostBase Mini can print an advertising imprint of your choice on your mail piece. Advertising imprints may be:
– Graphical advertisements
– Text messages / SMS texts (optional, not in all countries) .
Setting the advertising imprint
In the Home screen:
• Press the advertising imprint button.
You see a list with all available advertising imprints.
• Touch the desired advertising imprint.
The PostBase Mini returns to the Home screen. The advertising imprint is set for franking.
You can only create and save SMS texts as advertising imprints in the PostBase Mini with the optional PC control software from
Francotyp-Postalia (e.g. NavigatorBasic,
RemoteOne). For details on how to enter text and manage adverts on the PC, please read the manual provided with the software.
Setting the franking imprint 39
5.3
Date (not changeable in all countries)
The date for the franking imprint is set automatically to the current date by the builtin clock. You can forward the date for the franking imprint. The PostBase Mini rejects invalid input, e.g. a franking date too far in the future or backward dating.
Setting the franking date
In the Home screen:
• Press the M ENU button.
• Select C HANGE D ATE .
PostBase Mini opens the C HANGE D ATE adjustment menu.
• Type the date.
You can press the |<< button to reset the franking date to the current date.
• Press the button to save the displayed date.
The Home screen shows the currently set date.
Franking without date (not in all countries)
In the C HANGE D ATE adjustment menu:
• Clear the displayed date with CE.
• Press the button to save the setting.
40 PostBase Mini
6 Franking
In this chapter, you can read how to frank your mail pieces with the PostBase Mini.
You will learn how to set the account to register the postage used and how to insert letters correctly. Also, the counter function available for franking is described.
Please refer to chapter 5 on page 33 for detailed information on how to set franking
imprint parameters.
6.1
Changing the user
(optional)
A user-specific access control for the PostBase Mini can be set up via the optional
PC control software from Francotyp-Postalia (e.g. NavigatorBasic, RemoteOne).
In this case, you are prompted to select a user and enter the corresponding PIN during startup. PostBase Mini loads the corresponding user profile. Among other things, the following settings are stored in the user profile:
– name
– PIN
– budgets
– allocated account(s) and the standard account
– allow / block postage download.
On how to set up and manage users, please refer to the manual of the PC software.
Press briefly
Changing the user
• Briefly press the button on the operating panel.
You see the list of users.
• In the list, press the button of the desired user.
• Enter the PIN.
PostBase Mini loads the user profile and then shows the Home screen.
Franking 41
6.2
Selecting / changing an account
When the account function is active, PostBase Mini books all frankings to the currently set account. The currently set account is displayed in the Home screen.
Changing the account
• Open the M ENU .
• Press the S ELECT A CCOUNT button.
The PostBase Mini opens the S ELECT C OST
A CCOUNT adjustment menu. You see the account names and numbers of the available accounts. The currently set account is shown with a green background.
• Press the button of the desired account.
The selected account is shown with a green background. (In the example, this is
C OST A CCOUNT 3.)
• Confirm with .
• In the M ENU , press to return to the
Home screen.
The selected account is set for franking.
If users are enabled on your PostBase Mini, only those accounts allocated to the currently set user are available.
42 PostBase Mini
6.3
Positioning and franking a letter
You can use the PostBase Mini to frank postcards and letters up to a thickness of
6 mm (0.23"). For thicker mail pieces, frank the empty envelope or use the special franking labels of at least 140 mm (5.5") length. You can order suitable labels for the
PostBase Mini from Francotyp-Postalia.
You can feed mail pieces to frank when the
Home screen displays the desired settings for franking.
PostBase Mini is ready for franking
• Insert the letter:
– side to be printed face up
– top edge first.
• Place the letter at the right hand edge of the letter slot and push in as far as it goes.
As soon as the sensor (in the back right hand corner of the letter slot) detects the letter, the
PostBase Mini grips the letter tightly and prints (franks) it.
During franking, a message informs you about the printing process.
Do not remove the letter until the Home screen reappears and the PostBase Mini releases the letter.
Franking 43
6.4
Displaying and resetting the piece counter
Apart from the counter for franking imprints in the register and the account counters, the PostBase Mini features a piece counter for franking imprints you can use as you like. The piece counter counts all franking imprints. You can reset this piece counter to zero or use it as a daily or job counter.
Displaying current counter value
• Open the M ENU .
• Select P IECE C OUNTER .
The PostBase Mini opens a pop-up displaying the number of franked mail pieces since last resetting the piece counter.
• Press the button to return to the M ENU without clearing the counter.
Resetting the piece counter to zero
• In the pop-up, acknowledge the query with the button.
The piece counter is reset to zero.
44 PostBase Mini
6.5
Using PostBase Mini in ‘PC Mode’
(optional)
When PostBase Mini is connected to a PC via the optional FP software (e.g. Navigator,
RemoteOne), a corresponding pop-up is shown (similar the example shown left).
Access to the imprint settings and menu functions is blocked on the PostBase Mini while in ‘PC Mode’.
All imprint settings are done on the PC. The current settings (postage, advertising imprint and date) are shown on the PC and in the display of the PostBase Mini.
Position a letter on the PostBase Mini as usual to frank it.
Quit ‘PC Mode’
• In the pop-up, press the button.
The connection between PostBase Mini and the PC is disconnected. Menu and imprint settings are accessible via the PostBase Mini touch screen again.
For information on how to use the PC control software from Francotyp-Postalia, please refer to the manual (integrated help feature) provided with the software.
Displaying and printing registers 45
7 Displaying and printing registers
PostBase Mini saves important parameters and information on used postage in registers. You can view and print the register states.
• Open the M ENU .
• Select R EGISTERS .
PostBase Mini displays the current register states.
Print receipt
The registers store the following information:
D ESCENDING Available postage (= credit)
P OSTAGE U SED Total value of all franking imprints performed
C ONTROL T OTAL Sum total of all loaded sums
T OTAL I TEMS Number of all franking imprints performed
L AST AMOUNT Last amount loaded
L AST DATE Date and time of last postage loading
Note: Depending on country-specific regulations, the contents of the registers may vary from the information shown in the list above.
46 PostBase Mini
Printing register report
• In the P OSTAGE D OWNLOAD - R ECEIPT screen, press the button.
• Place a label or a folded sheet (folded edge first) in the letter slot.
PostBase Mini prints the register report.
For further information on ‘Positioning and
printing’ refer to chapter 6.3 on page 42.
Download postage 47
8 Download postage
(subject to country-specific regulations / not available in all countries)
To load postage, you connect to the data centre with your franking machine and call the desired amount. Billing occurs according to your contract with the postal service.
Refer also to the country-specific addendum in case there is further information on the loading process.
If users are enabled, postage download might not be available. In that case, please contact the administrator.
Loading postage
• Make sure PostBase Mini is ready to connect to the data centre (network cable is connected, correct connectivity settings).
• Open the M ENU .
• Select D OWNLOAD P OSTAGE .
• Accept the amount to be loaded.
Or
Type the desired amount.
• Confirm the amount displayed with .
To load the displayed amount:
• Confirm the security prompt with .
PostBase Mini will then establish a connection to the data centre. Loading continues automatically. Please stand by. Data exchange may take some time.
The new residual amount is indicated when loading ends.
• Use the button to view and print the
‘Postage Download - Receipt’.
48 PostBase Mini
9 Special functions
9.1
Print advert only
With the special function ‘Advert Only’, you can print advertising imprints (graphical adverts and text messages) that are stored in your PostBase Mini.
• Open the M ENU .
• Select S PECIAL FUNCTIONS .
• Select A DVERT O NLY .
PostBase Mini opens the A DVERT O NLY menu.
The advertising imprint button on the upper left shows the set print image for this special function.
Selecting the advertising imprint
• Press the advertising imprint button.
PostBase Mini opens the list of all available advertising imprints.
• Touch the desired advertising imprint.
The PostBase Mini returns to the A DVERT
O NLY menu. The selected advertising imprint is set for printing.
Special functions 49
Printing the advert
To print the displayed advert / text message:
• Press the button to continue.
• Insert an envelope, a label or a folded sheet (folded edge first) into the letter slot.
For further information on ‘Positioning and
printing’ refer to chapter 6.3 on page 42.
The ‘Advert Only’ special function has its own counter. PostBase Mini shows the number of imprints on the right side of the display. When quitting this function, the counter is reset to
‘0’.
Counter
9.2
Print Numbers
With the special function ‘Print Numbers’, you can print a 6-digit consecutive number vertically on your mail. You can set any start number and choose the direction of counting (ascending or descending).
• Open the M ENU .
• Select S PECIAL FUNCTIONS .
• Select P RINT N UMBERS .
PostBase Mini opens the adjustment menu for the ‘Print Numbers’ function.
50 PostBase Mini
Start number
Setting the start number
• Enter the desired start number. You can choose any number between 1 and
999999.
Setting the direction of counting
When the desired start number is displayed:
• Press the button for the desired direction of counting (Ascending or Descending).
Ascending
Descending
Number to be printed
Counter
PostBase Mini applies start number and direction of counting. You can start printing numbers.
• Insert an envelope or a label into the letter slot.
For further information on ‘Positioning and
printing’ refer to chapter 6.3 on page 42.
The ‘Print Numbers’ special function has its own counter. PostBase Mini shows the number of imprints below the number to be printed. When quitting the ‘Print Numbers’ function, the counter is reset to ‘0’.
Account administration 51
10 Account administration
The account function of the PostBase Mini offers you the possibility of registering and evaluating frankings separately according to accounts, i.e. according to the sending persons or departments of a company.
If user management is enabled via the optional PC control software, the account administration features are only available to the administrator.
10.1
Switch account function on / off
Switching on
• Open the M ENU .
• Select M ANAGE A CCOUNTS .
• Press the button to switch on the account function.
The account function of the PostBase Mini is enabled.
Switching off
• Open the M ENU .
• Select M ANAGE A CCOUNTS .
• Select D EACTIVATE .
Caution!
When switching the account function off, any data stored in the accounts will be lost.
To switch off the account function:
• Confirm the security prompt with .
The account function of the PostBase Mini is disabled.
While the account function is disabled, the settings stored in the user profiles lie idle.
52 PostBase Mini
10.2
Display account information
• Open the M ENU .
• Select M ANAGE A CCOUNTS .
• Select S HOW L IST .
PostBase Mini displays the list of accounts containing the respective number and value of franked letters.
10.3
Set one account to zero
• Open the M ENU .
• Select M ANAGE A CCOUNTS .
• Select C LEAR O NE A CCOUNT .
• Select the account you want to set to zero.
• Press the button to continue.
• Confirm the security prompt with .
All account information (postage and number of franking imprints) of the selected account is deleted.
10.4
Set all accounts to zero
• Open the M ENU .
• Select M ANAGE A CCOUNTS .
• Select C LEAR A LL A CCOUNTS .
• Confirm the security prompt with .
All account information (postage and number of franking imprints) is deleted.
Advanced settings & system information 53
11 Advanced settings & system information
11.1
System information
You can view a list of all major system parameters (e.g. software version, rate table).
• Open the M ENU .
• Select S YSTEM I NFO .
PostBase Mini displays the system information.
11.2
Display brightness
You can adapt the display brightness to fine-tune the gray scales and increase the legibility of the displayed texts.
• Open the M ENU .
• Select D ISPLAY B RIGHTNESS .
PostBase Mini opens the adjustment menu for display brightness.
• Use the B RIGHTER / D ARKER buttons to achieve the desired setting. You can press the buttons multiple times to increase / decrease display brightness further.
Or
• Select D EFAULT to reset display brightness to the factory setting.
You can monitor the changes immediately in the display. Alter the settings until you can easily read the display.
• Press to save the current setting.
54 PostBase Mini
11.3
Sound signals
PostBase Mini confirms certain actions with a beep. A series of sound signals indicates an error. You can restrict the scope of audible signals to warnings or turn off the audible signals altogether.
• Open the M ENU .
• Select S OUND S IGNALS .
PostBase Mini opens the adjustment menu for sound signals. The current setting is shown on a green background.
• Select the desired setting.
• Save the setting shown with .
Sound signals – possible settings and their meaning:
O N Audible signals in case of errors.
Confirmation beep of the scale when weighing is finished.
O FF No audible signals.
O NLY E RRORS Audible signals in case of errors.
Advanced settings & system information 55
11.4
User interface language
The PostBase Mini user interface supports multiple languages.
• Open the M ENU .
• Select L ANGUAGE .
PostBase Mini opens the language adjustment menu. The current setting is shown on a green background.
• Select the desired setting.
The user interface language changes immediately.
• Save the setting shown with .
The set language will be kept until you change it again.
11.5
Standby time
The PostBase Mini franking machine will go to standby automatically if it is not used for some time. The standby time is the time between your last operation and the time
PostBase Mini automatically goes to standby.
• Open the M ENU .
• Select S TANDBY T IME .
PostBase Mini opens the standby adjustment menu.
• Type the desired time.
• Save the specified standby time with .
56 PostBase Mini
11.6
Product after Standby
(not in all countries)
This feature lets you define which product will be set for franking after reactivating
PostBase Mini from standby:
– the product stored as shortcut 1
– the product that was last used.
• Open the M ENU .
• Select P ROD . AFTER S TANDBY .
PostBase Mini opens the adjustment menu for this function. The current setting is shown on a green background.
• Select the desired setting.
• Save the setting shown with .
Product after Standby – possible settings and their meaning:
S HORTCUT 1 After reactivating PostBase Mini from standby, the product stored as shortcut 1 is set.
L AST P RODUCT After reactivating from standby,
PostBase Mini keeps the current (last) product setting.
Advanced settings & system information 57
11.7
Auto Off
The PostBase Mini franking machine switches off automatically if it is not used for some time. The Auto Off time is the time between your last operation and the time
PostBase Mini automatically switches off.
• Open the M ENU .
• Select A UTO O FF .
PostBase Mini opens the adjustment menu for the Auto Off feature.
• Type the desired time.
• Save the specified Auto Off time with .
Enter ‘0’ for the time to switch off the Auto Off feature.
11.8
Meter type
(not in all countries)
The meter type setting defines whether PostBase Mini displays and prints the postage in the 00.00 or 00.000 format.
• Open the M ENU .
• Select M ETER M ODE .
PostBase Mini opens the adjustment menu.
The current setting is shown on a green background.
• Select the desired setting.
• Save the setting shown with .
Decimal Meter Mode – possible settings and their meaning:
0.00
Displays and prints the postage in integer cents.
0.000
Displays and prints the postage in tenths of cents.
58 PostBase Mini
11.9
Connection to data centre
The PostBase Mini franking machine needs a connection to the data centre (Francotyp-Postalia Infrastructure) in order that it can download funds and data. The connection configuration is part of the installation procedure during commissioning. You should verify and, if necessary, correct the settings if changes were made to your system environment. In case of problems, please contact your network administrator.
• Open the M ENU .
• Select M ANAGE C ONNECTION .
PostBase Mini shows the current connectivity settings.
Changing the connectivity settings
• Press the button to open the
‘Connectivity Wizard’.
• Simply follow the instructions on the display. The PostBase Mini successively prompts you to specify all necessary details.
When finished, PostBase Mini displays the selected connection configuration.
• Press the button to accept the connectivity settings and to check the connection.
The chart on the following pages gives an overview of the possible connection settings and parameters.
Advanced settings & system information 59
Connectivity Settings and their meaning:
Connection Type
E THERNET
(default setting, not changeable)
LAN connection. PostBase Mini connects to the
Francotyp-Postalia Infrastructure (FPI) via the internet.
DHCP Dynamic Host Configuration Protocol. Networking protocol that allows automatic connection to a network.
DHCP = E NABLED
(default setting)
DHCP = D ISABLED
Select this setting if your network supports
DHCP.
Proxy-Server
P
P
ROXY
(default setting)
ROXY
= D
= E
ISABLED
NABLED
Select this setting if your network does not support DHCP.
During manual configuration, you will need to enter the following parameters:
– Static IP address for your PostBase Mini
– Subnet mask
– Default gateway
– IP address of the DNS server.
Please contact your network administrator for details.
Note: When entering IP addresses, you have to enter the dots, too.
Intermediary server that facilitates access to the internet.
Select this setting if your network does not use a proxy server.
Select this setting if your network uses a proxy server.
You will need to enter the following parameters:
– IP address of the proxy or its alias
– Port number
Please contact your network administrator for details.
60 PostBase Mini
Connectivity Settings and their meaning:
Proxy-Authentication
(only when Proxy = Enabled)
Access control to the proxy server (user name and password).
D ISABLED
(default setting)
Select this setting if your proxy server does not require authentication (user name and password).
E NABLED Select this setting if your proxy server does require authentication.
You will need to enter the following parameters:
– User name for proxy access
– Password.
Please contact your network administrator for details.
In case your network only supports explicitly authorised devices, your network administrator will require the MAC address of your
PostBase Mini. You can find it in the Connectivity Settings menu.
Reference Information for Network
Administrators
The PostBase Mini requires an Ethernet connection, with a minimum of 10 Mbit/sec, in order to able to download postal funds from a Francotyp-Postalia server.
Ethernet cables of class CAT5E are recommended.
For this it normally uses TCP/IP (v4 only) through an https connection using TLS v1.2 over port 443 . In certain cases it may also use an http connection over port 80 .
These two ports must therefore be enabled in any firewall. It will attempt to make a connection to *.francotyp.com.
Advanced settings & system information 61
11.10
View contact information
Important contact information (Phone / Internet) is stored in your franking machine at the factory. You can view the contact information.
• Open the M ENU .
• Select C ONTACT I NFORMATION .
PostBase Mini displays the stored phone numbers and URLs.
11.11
Access control / PIN
The PostBase Mini can be protected against unauthorised use via a PIN.
With the optional PC control software, you can set up a user-specific access control for the PostBase Mini. Please refer to the manual of the PC software.
The menu function ‘Manage PIN’ is then only accessible with the administrator PIN.
Enable access control
• Open the M ENU .
• Select M ANAGE P IN .
• Press the button to switch on the access control.
• Type the desired PIN and continue with .
• For checking purposes, enter the PIN a second time and confirm with .
The PIN is stored. The access control is enabled.
If the entered PIN and the second PIN entry do not match, PostBase Mini will ask you to re-enter the PIN. Repeat the PIN entry and the second entry.
62 PostBase Mini
Disable access control
Caution!
If you disable access control, all users will be deleted without prior warning.
• Open the M ENU .
• Select M ANAGE P IN .
• Press the button to switch off the access control.
The access control is disabled.
11.12
Auto Postage Download
(not in all countries)
The ‘Auto Postage Download’ feature facilitates keeping track of the remaining postage. When enabled, PostBase Mini will warn you once the remaining postage reaches the preset threshold and will give you the opportunity to load postage.
Enable ‘Auto Postage Download’ feature
• Open the M ENU .
• Select A UTO P OSTAGE .
• Press the button to switch on the monitoring feature.
• Type the desired threshold.
• Save the displayed threshold with .
Auto Postage Download is enabled.
Advanced settings & system information 63
Performing Auto Postage Download
When the remaining postage reaches the threshold, PostBase Mini opens an appropriate screen with the following options:
• Use to load the displayed amount directly.
Or
• Use to change the displayed amount, then load postage.
Or
• Use to quit Auto Postage Download and load postage later.
Change threshold
• Open the M ENU .
• Select A UTO P OSTAGE .
• To C HANGE the threshold (option is already selected), continue with .
• Type the new threshold.
• Save the setting shown with .
Disable ‘Auto Postage Download’ feature
• Open the M ENU .
• Select A UTO P OSTAGE .
• Select the T URN O FF option.
• Continue with .
• Confirm the security prompt with .
Auto Postage Download is disabled.
64 PostBase Mini
11.13
Remote Services
With the ‘Remote Services’ function, PostBase Mini connects to the FP Infrastructure and checks for updates (e.g. a new rate table, new machine software). Diagnostic data is also exchanged with the FP server.
• Open the M ENU .
• Select R EMOTE S ERVICES .
PostBase Mini starts the update procedure.
It takes some time to establish the connection and to exchange data. Please stand by.
11.14
Change Postal Code (ZIP) / Re-authorisation
(not in all countries)
You must inform Francotyp-Postalia of the new location of your PostBase Mini if you wish to operate the PostBase Mini at another location (e.g. after a relocation).
• Open the M ENU .
• Select C HANGE ZIP.
• Follow the instructions in the display.
Re-authorization starts. It takes some time to establish the connection and to exchange data. Please stand by.
Maintenance and care 65
12 Maintenance and care
Have your PostBase Mini cleaned and serviced regularly by an authorised service staff. This guarantees long-term, trouble-free operation. Ask about our low-cost care and maintenance agreement.
You can do the following work yourself:
– Cleaning housing exterior
– Changing / aligning the ink cartridge
– Cleaning the print system
– Replacing the battery.
Only when prompted by Francotyp-Postalia: start the ‘Temp. Calibration’ service function.
12.1
Cleaning the PostBase Mini
Warning! Unplug the mains plug prior to cleaning the PostBase Mini franking machine.
Warning!
Handle liquids with care. Make sure that no foreign objects can reach the interior of the franking machine. If this happens nevertheless: Have the franking machine checked by the after-sales service before using it again.
3 seconds How to clean the franking machine
• Turn off the franking machine.
• Unplug the mains plug of the power supply unit from the socket.
• Clean dirt from the housing with a slightly damp cloth. You can also use a commercially available dishwashing detergent.
66 PostBase Mini
12.2
Checking the ink level
• Open the M ENU .
• Select P RINT S YSTEM .
• Select I NFORMATION .
The PostBase Mini displays the filling level of the ink cartridge.
12.3
Changing the ink cartridge
The PostBase Mini franking machine monitors the ink level and issues a message when the ink cartridge must be replaced.
We recommend that you always have a new FP ink cartridge in stock.
We recommend also cleaning the contacts in the cartridge holder each time you replace the cartridge. For this purpose, use the special ‘clean & renew’ cleaning kit for ink-jet print systems from Francotyp-Postalia.
Warning!
Ingestion of the ink can be hazardous to health. Avoid contact with the eyes. Keep ink cartridges out of the reach of children. Further instructions for use are enclosed with the ink cartridge.
Caution! Heed the following hints to avoid damage to the print system:
• We recommend to use only approved FP equipment and FP original parts.
The manufacturer FP has established reliability, safety and applicability.
The manufacturer cannot assess the reliability, safety and applicability for products not approved by FP, and therefore not vouch for such products.
• Always use a brand new ink cartridge.
Caution! There are ink residues on the used cartridge.
• Take care not to soil yourself, your clothes or any objects.
• Use a mat to deposit the ink cartridge.
Maintenance and care 67
Changing the ink cartridge
The PostBase Mini will prompt you to replace the cartridge when it is depleted.
• Acknowledge the message.
• Open the M ENU .
• Select P RINT S YSTEM .
• Select C HANGE C ARTRIDGE .
The PostBase Mini moves the ink cartridge to the exchange position. The exchange procedure starts.
Removing the ink cartridge
• Lift up the operating panel as far as it goes.
You can feel it engage.
• Unlock the ink cartridge:
Press the green release key.
68 PostBase Mini
• Pull the ink cartridge upward out of the cartridge holder.
Inserting the new ink cartridge
The full functioning of the PostBase Mini franking machine at the time of delivery can only be guaranteed when using original
Francotyp-Postalia ink cartridges.
Caution!
Insert the ink cartridge only when it has adapted to the ambient temperature of the franking machine (e.g. after storage in the basement or transport in a cold car). Otherwise, correct calibration will be impossible.
• Take the new ink cartridge out of the packing. Do not remove the protection strip
(nozzle protection) yet.
To ensure the pigments, which may have settled, immingle optimally:
• Shake the ink cartridge vigorously six times.
Maintenance and care 69
• Remove the protection strip (nozzle protection) from the ink cartridge.
• Hold the ink cartridge so the contacts are facing to the front of the franking machine.
• Insert the ink cartridge into the cartridge holder.
• Push the ink cartridge all the way down until the little green latch locks it into place with an audible click. While doing so, you will have to overcome a slight spring pressure.
The illustration on the left shows the correct position of the latch.
70 PostBase Mini
• Lower the operating panel back into position.
Calibration / Cleaning After cartridge exchange, PostBase Mini will calibrate the cartridge and clean the print system. Please be patient until this process is complete.
Aligning The PostBase Mini continues by aligning the ink cartridge and prompts you to perform a test print. For details on how to align the car-
tridge, please read chapter 12.4.
Maintenance and care 71
12.4
Aligning the ink cartridge
You must align the ink cartridge when there are shifts in the franking imprints.
Alignment will ensure your imprints are free of shifts.
Starting the alignment procedure
• Open the M ENU .
• Select P RINT S YSTEM .
• Select A LIGNMENT .
• Insert an empty envelope or a folded sheet
(folded edge first) into the letter slot.
The PostBase Mini prints a test print.
• On the test print, determine the numbers where
– the horizontal lines are as exactly next to each other as possible and
– the vertical partial lines are as exactly above each other as possible.
Correctly aligned
The ink cartridge is correctly aligned when horizontal and vertical partial lines form one line each at number 5.
• Press to quit the procedure.
Not aligned correctly
When horizontal and / or vertical partial lines do not form one line each at number 5:
• Press to continue the procedure of ink cartridge alignment.
72 PostBase Mini
Horizontal line
• Type the number where the horizontal partial lines are as exactly next to each other as possible.
In the example, this is number ‘4’.
(If necessary: Press CE to clear the displayed number.)
• Confirm with .
Vertical line
• Type the number where the vertical partial lines are as exactly above each other as possible.
In the example, this is number ‘7’.
(If necessary: Press CE to clear the displayed number.)
• Confirm with .
• Place an empty envelope / a folded sheet for another test print.
• Assess the test print. If necessary, repeat the alignment procedure until a correct alignment has been obtained.
Maintenance and care 73
12.5
Cleaning the print system
12.5.1 Starting automatic print system cleaning
You should start automatic print system cleaning only if the print quality is not good enough (e.g. blank spots in the imprint after longer periods out of use).
Cleaning
• Open the M ENU .
• Select P RINT S YSTEM .
• Select C LEANING .
A message informs you about the cleaning process in progress.
• Check the print quality with a test print.
Intensive cleaning
• Open the M ENU .
• Select P RINT S YSTEM .
• Select I NTENSIVE C LEANING .
A message informs you about the cleaning process in progress.
• Check the print quality with a test print.
In case of stubborn soiling, even intensive cleaning may be unable to improve the print quality as desired. In such cases, you can
manually clean the cartridge (see page 74).
74 PostBase Mini
12.5.2 Cleaning ink cartridge by hand
Caution! Inexpert cleaning can damage the ink cartridge and render it useless. Heed the following hints to avoid damage to the print system:
• In case of print quality issues, always run the cleaning functions of the franking machine accessible from the M ENU
first. Read chapter 12.5.1 on page 73.
• You should manually clean the ink cartridge in exceptional cases only when intensive cleaning fails to restore the normal print quality.
• For cleaning, make sure to use a soft, lint free cloth moistened with demineralised water. Small fibres could clog the nozzles. Too hard or dry cloths could scratch the nozzle plate. Such scratches make the ink cartridge useless because they prevent the ink-jet from being correctly positioned during printing.
• Never use any chemical cleansers either.
Removing the ink cartridge
• Open the M ENU .
• Select P RINT S YSTEM .
• Select C HANGE C ARTRIDGE .
The PostBase Mini moves the ink cartridge to the exchange position.
• Lift up the operating panel as far as it goes.
You can feel it engage.
• Unlock the ink cartridge and remove it (see
page 67).
Maintenance and care 75
Cleaning
• Moisten a lint free cloth with demineralised water.
You can also use distilled water or normal tap water if demineralised water is not at hand.
The minerals contained in tap water could, however, leave residues in the print head.
For best cleaning results, use FP contact cleaner and cleaning cloths contained in the
‘clean & renew’ cleaning kit offered by Francotyp-Postalia.
• Hold the cartridge as shown in the picture.
The nozzles must point downwards!
• Slowly and carefully wipe the print head with the cloth in the direction of the arrow.
Repeat this action several times.
The water will blend with ink residues and clean the nozzles.
• Reinsert the ink cartridge (see page 69).
• Lower the operating panel back into position.
• Align the ink cartridge (see chapter 12.4, page 71).
76 PostBase Mini
12.6
Move the motor of the print system to reference position
In case the ink cartridge does not move to the expected exchange position, you can move the motor of the print system to the reference position with this menu function.
• Open the M ENU .
• Select P RINT S YSTEM .
• Select R ESET .
The motor moves to the reference position.
12.7
Calibrating the touch screen
You have to calibrate the touch screen when operating the screen with your finger or with the stylus does not work correctly.
• Turn on the PostBase Mini.
As soon as the screen displays the PostBase logo:
• Touch and hold your finger in the middle of the display until the calibration procedure starts.
A red circle (the first calibration circle) appears in the upper left corner.
• Touch the red circle with the stylus.
• Follow the further instructions on the display: Touch each of the displayed calibration circles with the stylus.
The PostBase Mini will continue its start routine. The touch screen is now calibrated.
Maintenance and care 77
12.8
Replacing the battery
The PostBase Mini monitors the charging state of the battery. An appropriate message appears in the display when it is time to replace the battery.
Caution!
The used battery has a special rated voltage of 3.6 V. There is a risk of severely damaging the machine when inserting the wrong battery.
We recommend to use only a battery 90.4701.8004.00 provided by Francotyp-Postalia. The manufacturer FP has established reliability, safety and applicability.
Warning!
Observe the instructions enclosed with the battery for correct use and disposal.
Battery compartment
3 seconds • Turn off the PostBase Mini.
• Unplug the mains plug of the power supply unit from the socket.
Remove all cables from the PostBase Mini:
• Remove the mains plug.
• On the network connector, press the spring and remove the Ethernet cable.
• If present: Remove the USB cable.
• Turn the PostBase Mini on its back.
You now have access to the battery compartment on the bottom of the PostBase Mini.
• Press the clip catch in the direction of the arrow and remove the battery compartment cover.
• Remove the empty battery.
78 PostBase Mini
• Insert the new battery (90.4701.8004.00) in the specified position. Symbols in the battery compartment depict the correct polarity.
• Close the battery compartment.
• Turn the PostBase Mini back to the upright position.
• Reconnect the PostBase Mini (see
page 14).
• Dispose of the old battery as prescribed.
Tips for troubleshooting 79
13 Tips for troubleshooting
13.1
Error messages
An error message appears on the display in case of an error or handling error. An additional beep may also indicate an error.
Make sure to carefully read the error message. You will be given hints on the error cause and what you can do to remedy it.
A symbol indicates the error group (e.g.
‘Communication error’). For an overview of
error group symbols, refer to page 98.
You can correct many minor errors and issues occurring during PostBase Mini operation yourself.
Please contact the Customer Support if you cannot remedy an error by means of the display information and the hints given in the present Operator Manual.
13.2
Problems and remedies
Problem
…
during installation
Blank display
Delivery is incomplete / damaged
Possible cause and remedy
Check whether the power supply unit and the power cable are connected correctly and the PostBase Mini is turned on.
Do not start operating the PostBase Mini.
Call the Customer Support.
80 PostBase Mini
Problem
Error during installation procedure
Ink cartridge cannot be inserted
R-PIN missing
Possible cause and remedy
An error message with troubleshooting information appears.
If necessary:
• Turn off the PostBase Mini
(see chapter 4.1)
.
Wait one minute.
• Turn the PostBase Mini on again.
The installation procedure restarts.
Make sure the connectivity settings are correct
(see chapter 11.9)
.
The cartridge holder has not moved to the correct position.
Lower the operating panel back into position. Confirm error messages.
You have to insert an ink cartridge before being able to use the PostBase Mini. Proceed as follows:
Use the R ESET function to move the motor of the print system to the reference position:
See chapter 12.6 on page 76
.
To insert the cartridge, run the C HANGE C ARTRIDGE function
(see chapter 12.3 on page 66)
.
Call the Customer Support. You cannot install the
PostBase Mini without the R-PIN.
…
when franking
Franking not possible No product / postage set because
– mailing data are incomplete or
– weight value is missing.
Check product settings
(see chapter 5.1)
.
No credit left in franking machine.
Please load postage
(see chapter 8)
.
Data synchronisation is due. PostBase Mini has to contact the data centre (e.g. run download postage, amount of ‘0’ is sufficient).
Tips for troubleshooting 81
Problem
(continued)
Franking not possible
PostBase Mini does not print
Possible cause and remedy
Maximum postage value for franking exceeded.
Please contact the administrator.
Credit of the current user is too low.
Have the administrator assign new credit.
Sensor does not recognise the letter.
Place a letter at the right hand edge of the letter slot and push in as far as it goes. (The sensor is in the back right hand corner of the letter slot.)
Sensor does not recognise the sheet (e.g. for a test print). Fold the sheet down the middle and place it in the letter slot folded edge first.
Sensor does not recognise the label.
Place a sheet or empty envelope under the label to be printed and try again.
The letter was already in the letter slot when you made settings in the menu.
Remove letter and re-insert.
Print quality: gaps / blanks Clean print system
(see chapter 12.5)
.
Print quality: offsets / shifts in the imprint
Align the ink cartridge
(see chapter 12.4)
.
Print quality: the printing image is distorted
Letter has been moved during printing.
Let go of the letter during printing.
Give large envelopes just a little support.
82 PostBase Mini
Problem Possible cause and remedy
…
when weighing
No confirmation beep
No weight is determined for the letter on the scale
Adjust sound signals
(see chapter 11.3)
.
The weighing platform was still occupied when another letter was placed on it. The scale only determines a new weight if it was emptied before.
Empty the weighing platform. Place the letter.
The weight is too low or the scale is overloaded.
Use scale for mail pieces of the permitted weight range only.
Either PostBase Mini does not recognise the scale, or the scale is defective. Call the Customer Support.
…
with postage loading
Desired amount cannot be loaded
Function not available
Postage download procedure aborts
Impermissible amount.
Change amount and repeat loading.
The current user is not authorised to access this function.
Please contact the administrator.
PostBase Mini fails to establish connection to the data centre.
Check connection configuration
(see chapter 11.9)
.
Data centre issue. Try again later.
Tips for troubleshooting 83
Problem
…
general errors
Accounts are missing
Possible cause and remedy
Blank display
Functions are missing in the display (e.g. advertising imprint)
Ink cartridge cannot be removed / inserted
Ink cartridge is not detected
The current user is not allowed to frank on the desired account.
Please contact the administrator.
Check whether the power supply unit and the power cable are connected correctly and the PostBase Mini is turned on.
PostBase Mini is in standby.
Press the button on the operating panel briefly.
Unavailable functions are blanked out (e.g. because the currently set product may not allow an advertising imprint).
The cartridge holder has not moved to the correct position.
Lower the operating panel back into position. If necessary: Cancel the procedure.
Use the R ESET function to move the motor of the print system to the reference position:
See chapter 12.6 on page 76
.
Restart the exchange procedure.
The print system should correctly move to the exchange position now.
Ink cartridge is not fitted correctly.
Remove and re-insert the ink cartridge.
Wrong ink cartridge inserted.
Observe the specifications
(see page 88)
.
Contacts of the print system are dirty.
Use the ‘clean and renew’ FP cleaning kit to clean the contacts.
Ink cartridge is defective. Call the Customer Support.
84 PostBase Mini
Problem Possible cause and remedy
Lost PIN
(administrator PIN)
Lost PIN
(user PIN)
No users available
In the ‘Enter PIN’ menu, press the
Follow the prompts in the display.
Please contact the administrator.
button.
When deactivating access control, all users are deleted.
Create new users with the PC control software.
Print system cleaning fails to improve the print quality
Ink cartridge heavily soiled or dried up.
Repeat cleaning: Function ‘Intensive Cleaning’.
If you cannot solve the problem:
Clean ink cartridge by hand
(see chapter 12.5.2)
.
Touch screen fails to react when touched
Turn off the PostBase Mini. Calibrate touch screen
(see chapter 12.7)
.
User PIN is not accepted Did you select the correct user? Cancel the ‘Enter PIN’ menu, and repeat: select the user and enter the PIN.
Contact the administrator.
Other errors … If you cannot remedy an error yourself, please call the
Customer Support.
Withdrawal and disposal of the PostBase Mini 85
14 Withdrawal and disposal of the PostBase Mini
To ultimately decommission the PostBase Mini franking machine, you must correctly unsubscribe all postal services. PostBase Mini will guide you through all required decommissioning steps in a dialogue. We are pleased to assist if required. Please contact the Customer Support.
In case of a rented or leased franking machine, please make sure to always contact the Customer Support.
Caution!
Run the ‘Withdraw Machine’ function only if you really want to decommission the PostBase Mini. Commissioning the franking machine after decommissioning is only possible by calling a service technician at extra costs.
• Make sure PostBase Mini is ready to connect to the data centre (network cable is connected, correct connectivity settings).
• Open the M ENU .
• Select W ITHDRAW M ACHINE .
• Follow the instructions in the display. Make sure to carefully read the information!
• For disposal of the franking machine, please contact the Customer Support.
86 PostBase Mini
Appendix – Technical Data 87
Appendix
Technical Data
Dimensions
– Length
– Width / Depth
– Height
Weight
Power supply
Power connection
Power consumption
310 mm (12.2")
205 mm (8.1")
230 mm (9.1")
3.0 kg (6.6 lbs)
24 VDC / 0.7 A (using an external power supply unit)
Protection class III
External Power Supply Unit:
ADAPTER TECH. - ATS040T-P240 or ADAPTER TECH. - ATS036T-A240
100 - 240 V˜ / max. 1.0 A / 50 - 60 Hz
40 W, Energy Star
<1 W (switched off)
<7 W (standby)
3.6 V / 2 Ah / 20 mA (order no. 90.4701.8004.00)
TFT, 320 x 240 pixels, with touch panel, backlit
Battery
Display
Print system
– Print technology
– Printing area
– Print resolution
Weighing area
Performance
Noise emission
Operating conditions
Ink-jet, 1 ink cartridge
133 mm x 25 mm (5.2" x 1")
300 dpi
3 g to 2 000 g / 0.1 oz to 5 lb
Up to 15 letters/minute
54.5 dB(A)
+15 °C to +35 °C (59 °F to 95 °F)
Only use in closed rooms
Do not expose to direct sunlight
Rel. humidity 15 % to 80 %, non-condensing
Subject to short-term modification.
88 PostBase Mini
Ink cartridge
Ink cartridge FP ink cartridge for PostBase Mini
(ink colour depending on country)
Operating and storage conditions
+15 °C to +35 °C (59 °F to 95 °F)
Only use in closed rooms
Do not expose to direct sunlight
Rel. humidity 20 % to 70 %, non-condensing
Safety data sheet for users available at sdb.francotyp.com/en
Mail piece specifications
Format Postcard to ISO B4 envelope
Thickness Up to 6 mm (up to 0.23")
Material
Labels
Ink-absorbent material (suitable for ink-jet printing)
No dark paper
No glossy coating on the surface to frank
No corrugated board
No extremely fibrous paper on which the franking imprint could smear
Self-adhesive labels for PostBase Mini, minimum label size 140 mm x 85 mm (5.5" x 3.4")
Subject to short-term modification.
Declaration of conformity
Appendix – Technical Data 89
90 PostBase Mini
License
This is a copy of the current LICENSE file inside the CVS repository.
LICENSE ISSUES
==============
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of
the OpenSSL License and the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style
Open Source licenses. In case of any license issues related to OpenSSL
please contact [email protected].
OpenSSL License
---------------
/* ====================================================================
* Copyright (c) 1998-2011 The OpenSSL Project. All rights reserved.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
*
* 1. Redistributions of source code must retain the above copyright
* notice, this list of conditions and the following disclaimer.
*
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in
* the documentation and/or other materials provided with the
* distribution.
*
* 3. All advertising materials mentioning features or use of this
* software must display the following acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit. (http://www.openssl.org/)"
*
* 4. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to
* endorse or promote products derived from this software without
* prior written permission. For written permission, please contact
* [email protected].
*
* 5. Products derived from this software may not be called "OpenSSL"
* nor may "OpenSSL" appear in their names without prior written
* permission of the OpenSSL Project.
*
* 6. Redistributions of any form whatsoever must retain the following
* acknowledgment:
* "This product includes software developed by the OpenSSL Project
* for use in the OpenSSL Toolkit (http://www.openssl.org/)"
*
* THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY
* EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE OpenSSL PROJECT OR
* ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
* SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
* NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
* LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,
* STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
* ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED
* OF THE POSSIBILITY OF SUCH DAMAGE.
* ====================================================================
*
Appendix – License 91
* This product includes cryptographic software written by Eric Young
* ([email protected]). This product includes software written by Tim
* Hudson ([email protected]).
*
*/
Original SSLeay License
-----------------------
/* Copyright (C) 1995-1998 Eric Young ([email protected])
* All rights reserved.
*
* This package is an SSL implementation written
* by Eric Young ([email protected]).
* The implementation was written so as to conform with Netscapes SSL.
*
* This library is free for commercial and non-commercial use as long as
* the following conditions are aheared to. The following conditions
* apply to all code found in this distribution, be it the RC4, RSA,
* lhash, DES, etc., code; not just the SSL code. The SSL documentation
* included with this distribution is covered by the same copyright terms
* except that the holder is Tim Hudson ([email protected]).
*
* Copyright remains Eric Young's, and as such any Copyright notices in
* the code are not to be removed.
* If this package is used in a product, Eric Young should be given attribution
* as the author of the parts of the library used.
* This can be in the form of a textual message at program startup or
* in documentation (online or textual) provided with the package.
*
* Redistribution and use in source and binary forms, with or without
* modification, are permitted provided that the following conditions
* are met:
* 1. Redistributions of source code must retain the copyright
* notice, this list of conditions and the following disclaimer.
* 2. Redistributions in binary form must reproduce the above copyright
* notice, this list of conditions and the following disclaimer in the
* documentation and/or other materials provided with the distribution.
* 3. All advertising materials mentioning features or use of this software
* must display the following acknowledgement:
* "This product includes cryptographic software written by
* Eric Young ([email protected])"
* The word 'cryptographic' can be left out if the rouines from the library
* being used are not cryptographic related :-).
* 4. If you include any Windows specific code (or a derivative thereof) from
* the apps directory (application code) you must include an acknowledgement:
* "This product includes software written by Tim Hudson ([email protected])"
*
* THIS SOFTWARE IS PROVIDED BY ERIC YOUNG ``AS IS'' AND
* ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE
* IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
* ARE DISCLAIMED. IN NO EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE
* FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
* DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS
* OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
* HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT
* LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
* OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
* SUCH DAMAGE.
*
* The licence and distribution terms for any publically available version or
* derivative of this code cannot be changed. i.e. this code cannot simply be
* copied and put under another distribution licence
* [including the GNU Public Licence.]
*/
92 PostBase Mini
Security Declaration for data usage
Product Description: PostBase Mini franking machine
The PostBase Mini franking machine is connected to the user’s local network through an Ethernet interface to share data with the Francotyp-Postalia Data Centre using both the local network and a suitable available internet connection provided by the user.
Francotyp-Postalia guarantees that the PostBase Mini franking machine does not utilise, transmit, or sort any data from the user’s network which is not relevant for the operation of this equipment.
United States Patents
Following patents and applications for patents, designs and trademarks are reserved for the mailing machine PostBase ® Mini.
U.S. Patent Numbers:
6,615,196; 6,709,087; 6,733,194; 6,739,245; 7,043,631; 7,103,583; 7,437,756;
7,694,010; 7,724,905; 7,793,000; 8,162,458; 8,205,088; 8,682,801; 8,933,591;
9,327,508
U.S. Design Numbers:
788,215
U.S. Trademark Numbers:
4,589,089 (PostBase ® ); 4,779,760 (FP-Logo)
Status as of 03/12/2019
An update is published on our patent-website: www.fp-usa.com/patents
Appendix – Graphical symbols and product safety labels 93
Graphical symbols and product safety labels
The following graphical symbols and product safety labels may be used on the
PostBase Mini franking machine, depending on the respective version. You will find the product safety labels on the serial number plate of the product.
The following overview lists and explains them.
GS mark. “Geprüfte Sicherheit” (Tested safety) according to the requirements of the German Product Safety Act (ProdSG).
Tested by the accredited laboratory Nemko.
CE label.
With this label, the manufacturer declares that the product meets the requirements of all relevant EU directives that require such labelling.
The corresponding EC Declaration Of Conformity of the manufacturer is
printed on page 89.
Nemko certification mark.
The approval mark indicates that the product complies with the applicable standards as required in the USA and Canada.
Nemko-CCL is a NRTL (nationally registered testing lab), which is entitled to perform this test. Product tested in accordance with IEC 60950-1.
The crossed garbage can is a mark for electrical and electronic equipment (WEEE directive) and means the following:
The product and accessories (e.g. cables and ink cartridges) may not be disposed of with household waste.
The bar below the garbage can indicates that the product was marketed after 13 August 2005.
For proper disposal and recycling of the PostBase Mini franking machine, please contact the Customer Support.
Symbol for protection class III.
Only use power supply unit specified in the Operator Manual
(see page 87).
94 PostBase Mini
Connection for specified external power supply unit (see page 87).
Symbol for direct voltage.
Symbol for alternating voltage.
USB ports for connection to a personal computer (PC) and to external USB devices.
Interface for connection to a local computer network (LAN).
Appendix – User interface symbols (overview) 95
User interface symbols (overview)
The following overview shows and explains the symbols in the user interface of the
PostBase Mini franking machine, grouped by
– standard buttons
– menu functions
– error categories.
Standard buttons
OK / Finished / Confirm / Save / Yes
Cancel / No
Continue
Back
Scroll left / right (in lists)
Scroll up / down
Edit / Change
Display information
Call up the print function
Menu functions
Open the menu
(access basic settings, special features, administration functions)
Postage download / Synchronise data between PostBase Mini and the data centre (subject to country-specific regulations)
Display register report (with print function)
96 PostBase Mini
Set franking date (forward dating) (not in all countries)
Print system
Display filling level of the ink cartridge
Clean print system
Align cartridge
Replace cartridge
Calibrate cartridge
Move the motor of the print system to reference position
Switch account function on / off,
Account administration (show list, set accounts to zero)
Change account
Run remote services / synchronise with data centre
Special functions
Print advertising imprint only
Print Numbers
Direction of counting: ascending
Direction of counting: descending
Auto postage download / set threshold
Appendix – User interface symbols (overview) 97
Display / clear down piece counter
Adjust display brightness
Brighter
Default
Darker
Display system information (postal serial number, software version, rate table version, …)
Change language
Display / edit connectivity settings
(network connection)
Withdraw machine (not in all countries)
Set sound signals
Adjust standby times
Configure ‘Auto Off’ feature / adjust ‘Auto Off’ time
Configure access control / set PIN
Display contact information
Set meter type (not in all countries) :
0.00 (postage in integer cents) or 0.000 (postage in tenths of cents.)
Change Postal Code (ZIP) / place of posting (not in all countries)
Product after Standby (not in all countries)
98 PostBase Mini
Error categories
General error
Printing plate error
Account error
Print system error
Scale error
Security device error
Communication error with FP infrastructure
Postage calculation error
Communication error with the PC (only when using the optional PC control software)
Postage warning, threshold is reached
Index
A
Access control
10 ,
61
disable
62
enable
61
Account
26
,
41
change
33 ,
41
current account
26
display in the Home screen
26
display information
52
franking to an account
41
set all accounts to zero
52
set to zero
52
Account function
10
switch off
51
switch on
51
Adjustment menu
30
input using the counter principle
31
input via keypad
30
list
30
Administration functions
26
Advert
9
,
26 ,
38
print separately
48
See also Advertising imprint
Advert Only
48
Advertising imprint
26 ,
33
,
38
graphical advert
38
print advert / text only
48
set
33
,
38
text message / SMS text
38
Assembling
12
Audible signals
54
Auto Off
57
Auto Postage Download
62
change threshold
63
disable
63
enable
62
Available postage
45
B
Back
25
Basic settings
26
Battery
77
order number
87
permissible type
87
replace
77
Appendix – Index 99
Battery compartment
8
,
77
Button (ON / OFF)
8
Buttons
25
symbols (overview)
95
C
Calibrate ink cartridge
65
touch screen
76
Cancel
25
Cartridge. See Ink cartridge
Clean contacts (print system)
66
housing
65
ink cartridge
73
print system
73
clean & renew
66
,
75
Commissioning
11
Confirm
25
Connection external device (USB)
8
external power supply unit
8 ,
14
,
87
LAN
8
network
14
PC
8 ,
14
Connection to data centre
58
Connection Type
59
Connectivity settings change
58
display
58
Contact information
61
view
61
Continue
25
Correcting errors
79
causes and remedies
79
See also Errors
Counter
Advert only / SMS text only
49
piece counter (franking imprints)
43
Print Numbers
50
Credit
45
Customer Support
61 ,
107
100 PostBase Mini
D
Data centre
58
set up connection
58
Date
26
,
33 ,
39
franking without date
39
in franking imprint
39
reset to current date
39
set
33
,
39
Decimal Meter Mode
57
Declaration of conformity
89
Decommissioning
85
Descending
45
DHCP
59
Disconnecting from mains
23
Display
8
,
24
adjust brightness
53
Display field
30 ,
31
Download data (rate table, …)
64
machine software
64
postage
47 ,
63
Download postage
47
,
63
general notes
47
E
Error categories (symbols)
98
Error messages
79
Errors
79
during installation
79
general
83
when franking
80
when weighing
82
with postage loading
82
Ethernet
59
Ethernet cable
11
,
60
F
Filling level ink cartridge
66
Firewall
60
Forward dating
39
FP Infrastructure
58
,
64
FPI. See FP Infrastructure
Francotyp-Postalia Infrastructure
58
Franking
9 ,
40
label
42
letter
42
thick letters
42
Franking imprint
33
example
33
setting
33
G
Graphical advertisement
38
H
Home screen
26
functions
26
operation philosophy
26
overview
26
http connection
60
https connection
60
I
Ink cartridge
11
,
88
align
71
calibrate
65
change
66
,
67
clean (automatic)
73
clean (by hand)
74
ink level
66
insert
68
remove
67
Ink level
66
Installation
11
Internet address display
61
Item counter. See Piece counter
K
Keypad
30
L
Label
42
minimum size
88
suitable labels
42
types
88
LAN
14
LAN port
8
Language
55
change
55
set
15
Letter frank
42
insert
42
position
42
Letter slot
8
License
90
List
29
Load
Auto Postage Download
62
data (rate table, …)
64
machine software
64
postage credit
47
M
Machine software display version
53
update
64
Mail piece specifications
88
Mailing data
26
deselecting
28
display
27 ,
35
display current setting
28
selecting
27 ,
28 ,
35
set
35
Menu
29
access
29
example
29
open
26 ,
33
symbols
95
Meter type
57
N
NavigatorBasic
10 ,
34
,
38 ,
44
NavigatorPlus
10
Network connection
14
,
97
Network interface
8
Numbers, print numbers only
49
Appendix – Index 101
O
ON / OFF
8
Operating conditions
87
Operation philosophy
Home screen
26
in general
24
product calculation menu
27
P
Patents (USA)
92
PC connection
8
,
14
PC control software
34 ,
38 ,
44
PC Mode
44
quit
44
screen display
44
Phone number
Customer Support
61
data centre
61
display
61
Piece counter
43
display current value
43
reset to zero
43
See also Counter
PIN
10
,
61
R-PIN
16
set
61
Place of posting, change
64
Pop-up window
31
Postage
26
,
27
download
47
set
33 ,
34
set manually
37
set via shortcut
34
Postage download
47
Auto Postage Download
62
disable ‘Auto Postage Download’
63
enable ‘Auto Postage Download’
62
Postage Download - Receipt
46
display
47
print
46
Postage Used
45
Postal Code, change
64
Postal product. See Product
Postal serial number
97
102 PostBase Mini
PostBase Mini
11
assembling
12
button
8
controlling via PC
44
disconnecting from mains
23
install
11
overview
8
short description
8
turning off
22
turning on
22
withdraw
85
Power cable
11
Power connection
8 ,
14 ,
87
Power supply
6
Power supply unit
6
,
8 ,
11
,
87
connection
8 ,
14
specifications (permissible types)
87
Price of the product
26
Print
Advert Only
48
numbers
49
registers
46
text message
48
Print Numbers
49
set direction of counting
50
set start number
50
Print quality poor (gaps, blank spots)
81
poor (imprint is distorted)
81
poor (offset)
81
Print system clean
73
clean contacts
66
display ink level
66
intensive cleaning
73
manually move to exchange position
76
transport fixture
13
Printing
See also Franking
Procedures
32
Product set
33
,
34
set via shortcut
34
Product after Standby
56
last product
56
shortcut 1
56
Product calculation menu
27
calling up
27
cancelling
28
exit
28
operation philosophy
27
overview
27
quitting
28
Proxy authentication
60
Proxy server
59
PSU. See Power supply unit
R
Rate table display version
53
,
97
update
64
Re-authorization
64
Register
45
display
45
print
45
print report
46
Remote Services
9 ,
64
RemoteOne
10
,
34 ,
38
,
44
ReportOne
10
Repository-PIN
16
Reset Motor
76
Reset to zero account
52
all accounts
52
piece counter
43
R-PIN
16
S
Safety tips
2
,
6
Save
25
Scale
8
,
10 ,
36
weighing area
87
Scrollbar
24 ,
27
Serial number plate
8
Shortcut
34
available shortcuts
34
edit / save
34
further shortcuts
26 ,
33
select
26
,
33
selected shortcut
26 ,
34
set postal product
33
shortcut 1 after standby
56
use
34
used
34
Slider
24
SMS text
9
,
26 ,
38
enter / change
38
set
38
See also Text message
Software version
97
show
53
Sound signals
54
Special features
26
Special functions
48
Standard buttons
25
Standby
23
product after standby
56
shortcut 1 after standby
56
Standby time
55
Stylus
8
,
24
Symbols error categories (overview)
98
menu functions (overview)
95
standard buttons (overview)
95
used in this manual
2
user interface (overview)
95
System information
53
T
Tape (transport fixture)
13
Technical Data
87
franking machine
87
ink cartridge
88
mail piece specifications
88
scale
87
Tenths of cents
57
Appendix – Index 103
Text message
26 ,
38
enter / change
38
print separately
48
set
38
Touch functionality
24
Touch screen
8 ,
24
adjust brightness
53
calibrate
76
handling
24
Transport fixture (Klebeband) remove
13
Troubleshooting
79
Turning off
22 ,
23
automatically (Auto Off)
57
Turning on
22
U
Update
9 ,
64
USB
8
USB cable
11
USB connection
14
User
40
change
40
user profile
40
W
Warranty
107
Weighing
10
,
26 ,
36
Weighing platform
8 ,
11
mount
12
Weight
26 ,
27
set manually
37
set (weighing)
36
>2 kg / 5 lb
37
Withdraw machine
85
Wizards
32
Z
ZIP code, change
64
104 PostBase Mini
For your notes 105
106 For your notes
Customer Support / Warranty 107
Customer Support / Warranty
Customer Support Every PostBase Mini is thoroughly checked before leaving the factory. Should any faults occur with your
PostBase Mini in spite of our extensive quality control, please contact Francotyp-Postalia help line.
fp-francotyp.com
Warranty For warranty information, refer to the countryspecific addendum to the PostBase Mini Operator
Manual (if available in your country) .